CONCERNING PIXEL FUNCTIONALITY: Your Plasma Display Panel contains about one million individual
pixels. Plasma displays typically contain a small number of pixels that do not function normally. Your
display has been inspected and is in compliance with manufacturer’s specifications, indicating that any
pixel defects do not affect the operation or use of your display.
READ YOUR OPERATING GUIDE CAREFULLY SO THAT YOU UNDERSTAND THE OPERATION OF YOUR
PLASMA DISPLAY PANEL AND HOW TO ADJUST THE CONSUMER CONTROLS.
IMPORTANT: Please fill out and mail in your Product Registration Card or go to www.zenithservice.com
to register your product online. This information allows Zenith to reach you promptly should we discover a safety or reliability problem that could affect you.
CUSTOMER ASSISTANCE NUMBERS:
To obtain customer assistance, product information,
or Dealer or Service locations
Call 1-877-9Zenith (1-877-993-6484)
Mon. – Fri. 7 a.m. – 8 p.m. CT
Sat. 8 a.m. – 5 p.m. CT
FOR SERVICE:
For warranty service information, please contact the Zenith Customer Interactive Center telephone
number listed below.
When calling for service, please have your product model number, serial number, and the date of purchase or the date of original installation available.
If a replacement unit is required, under some circumstances you may be asked to provide a reserve
deposit to Zenith against a credit card number as surety for advanced shipment. Your credit card will
not be charged if you return the defective unit within 10 working days.
If a replacement unit is received, please use the carton and packaging from that unit in returning the
defective unit to Zenith.
Parts and service in accordance with the Zenith warranty are Zenith’s responsibility and will be provided without charge. Other service requirements will be at the owner’s expense. If you have problems in obtaining satisfactory warranty service, write or call Zenith Customer Interactive Center.
Service may be provided by independently owned and operated service organizations.
To assure proper credit and avoid unnecessary charges, you must obtain a Zenith Return Authorization
before returning any product to the Customer Interactive Center. Please contact the number below for
details.
Before you call for warranty service, check your operating guide – you may avoid a service call.
Zenith Customer Interactive Center
P. O. Box 240007
201 James Record Road
Huntsville, AL 35824
ATTN: CIC Plasma Display, Building 3
Telephone number: 1-877-993-6484
This number is a toll-free number.
Follow the menu prompts when the call is answered.
Web address: www.zenithservice.com
Customer Interactive Center Hours of Operation:
7 a.m. – 8 p.m. CT Monday – Friday
8 a.m. – 5 p.m. CT Saturday
Closed Sunday
ZENITH ELECTRONICS CORPORATION
PLASMA DISPLAY PANEL LIMITED WARRANTY – USA
Zenith will repair or replace your product, at Zenith’s option, if it proves to be defective in material or
workmanship under normal use during the warranty period listed below from the date of original consumer/end user purchase. This warranty is available only to the original consumer/end user of the
product and is effective only when used in the United States.
ONE-YEAR WARRANTY PERIOD:
1 YEAR LABOR AND PARTS: Your unit will be repaired or
replaced with a new, substitute model or factory reconditioned unit, at Zenith’s option. If repaired, parts used in the
repair may be new or remanufactured.
Repair Parts and Replacement Units are warranted for the
remaining period of the original unit’s warranty.
Effective Date of Warranty: Your warranty period begins on
the date of sale to the original consumer/end user. KEEP THE
DEALER’S DATED BILL OF SALE OR PROOF OF DELIVERY as
evidence of the purchase date. You will be required to submit
a legible copy of your bill of sale or proof of delivery when
requesting warranty service.
HOW SERVICE IS HANDLED:
Please call the Zenith Customer
Interactive Center at
Please call
1 (877) 993-6484
to schedule a service appointment.
For further instructions, see “For
Service” below.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE
LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST OR CORRUPTED PROGRAMMING OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT,
TORT, OR OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other
rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT APPLY TO:
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damage caused in shipping or transit
service required as a result of improper
installation, including incorrect or insufficient
AC supply (Please consult the owner’s manual
for power supply requirements.)
installation or repair of antenna systems,
cable converters, cable company supplied
equipment, or other components in a video
system
set-up or adjustment on consumer controls,
or damage caused by improper adjustments
damage caused by other system components
any panel that has been modified or incorporated into any other product
replacement of batteries on the remote control
damage (including cosmetic damage), failure,
loss or personal injury due to misuse, abuse,
negligence, improper maintenance or storage,
or to acts of nature or other causes beyond
Zenith’s control (Causes beyond Zenith’s control include but are not limited to lightning
strike, power surges, power outages, and
water damage.)
● image burn-in
● repair or replacement of warranted parts by
other than Zenith Authorized Service Centers
● units purchased or serviced outside of the
USA
● product where the original factory serial numbers have been removed, defaced, or
changed in any way
● product sold and labeled as “as is, where is”
or similar disclaimer
The costs of repair or replacement under these excluded circumstances are borne by the customer.
P/N : 3828VA0400G (RF03LA)
206-3902