IHP ERT3036 Installation And Operation Instructions Manual

INSTALLATION AND
OPERATION INSTRUCTIONS
33" ELECTRIC FIREPLACES
33" Electric Fireplaces
P/N 900274-00 Rev. NC 11/2015
MODELS
CAPELLA 33
ERT3033
SPARK 33
MPE33-2
This manual will enable you to obtain a safe, efficient and dependable
installation and operation of your electric fireplace. Please read and
understand these instructions before beginning your installation.
Do not alter or modify this fireplace or its components under any circumstances. Any modification or alteration of the fireplace system, including
but not limited to the fireplace and accessories, may void the warranty,
listings and approvals of this system and could result in an unsafe and
potentially dangerous installation.
IMPORTANT! IF OPTIONAL GLASS DOORS ARE PURCHASED, TO
ASSURE PROPER ALIGNMENT, INSTALL THIS FIREPLACE IN A
SQUARE AND PLUMB CONDITION, USING SHIMS AS NECESSARY
AT SIDES. THIS APPLIANCE IS MOUNTED ON RUBBER FEET TO
ENSURE ADEQUATE AIR CIRCULATION BENEATH FIREPLACE.
DO NOT BLOCK AIRFLOW AT THE BOTTOM AIR INTAKES.
INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference
FOR YOUR SAFETY
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE.
IHP electric fireplaces are designed for use as a decorative appliance and/or as a supplemental heater. They are not intended
for continuous use as a primary heat source.
A French manual is available upon request. Order P/N 900277-00
Ce manuel d’installation est disponible en francais, simplement en
faire la demande. Numéro de la pièce 900277-00.
®
C
US
Report # C1482763
IMPORTANT SAFETY AND
WARNIING INFORMATION
READ THIS MANUAL IN ITS
ENTIRETY AND UNDERSTAND
THESE RULES TO FOLLOW FOR
SAFETY.
WARNING
If the information in this manual
is not followed exactly, an electrical shock or fire may result
causing property damage, personal injury or loss of life.
IMPORTANT
These fireplaces are designed
as supplemental heaters. Therefore, it is advisable to have an
alternate heat source when
installed in a dwelling.
IMPORTANT
Cold climate installation recommendation: when installing this
fireplace against a non-insulated
exterior wall or chase, it is
mandatory that the outer walls
be insulated to conform to applicable insulation codes.
IMPORTANT
Before starting your fireplace
installation, read this installation and operation manual
very carefully to ensure you
understand it completely and in
entirety. Failure to follow these
instructions may result in a possible electric shock, fire hazard
and/or injury or property damage
and will void the warranty.
CAUTION
This appliance is mounted on
rubber feet. The purpose of these
feet is to ensure adequate air
circulation beneath the fireplace.
Do not remove these feet. Do not
install the fireplace directly onto
a carpet, rug, furniture or similar
surfaces, which could hinder or
block the airflow.
CAUTION
Extreme caution is necessary
when any heater is used by or
near children or invalids and
whenever the heater is left operating and unattended.
2
WARNING
To prevent contact with sagging or loose insulation, the
appliance must not be installed
against vapor barriers or exposed
insulation. Localized overheating could occur and a fire could
result. Insulation and a vapor
barrier should be placed a
minimum of 2 inches from the
appliance.
TO PREVENT A POSSIBLE FIRE, DO NOT
BLOCK AIR INTAKES OR EXHAUSTS IN
ANY WAY. DO NOT USE NEAR SOFT
SURFACES, LIKE A PILLOW, WHERE
OPENINGS MAY BECOME BLOCKED.
THIS APPLIANCE MAY BECOME HOT
WHEN IN USE. TO AVOID BURNS, DO NOT
LET BARE SKIN TOUCH HOT SURFACES.
KEEP COMBUSTIBLE MATERIALS, SUCH
AS FURNITURE, PILLOWS, BEDDING,
PAPERS, CLOTHES AND CURTAINS AT
LEAST 3 FEET (1 METER) FROM THE
FRONT OF THIS APPLIANCE.
DO NOT OPERATE ANY HEATER WITH
DAMAGED WIRING OR CONNECTORS,
OR AFTER THE APPLIANCE MALFUNCTIONS, OR IF IT HAS BEEN DROPPED OR
DAMAGED IN ANY WAY.
ANY REPAIRS TO THIS FIREPLACE
SHOULD BE PERFORMED BY A QUALIFIED
SERVICE TECHNICIAN.
UNDER NO CIRCUMSTANCES SHOULD
THIS FIREPLACE BE MODIFIED. PARTS
HAVING TO BE REMOVED FOR SERVICING
MUST BE REPLACED PRIOR TO OPERATING THE FIREPLACE AGAIN.
DO NOT USE THIS APPLIANCE OUTDOORS. DO NOT EXPOSE FIREPLACE TO
THE ELEMENTS (SUCH AS RAIN, ETC.).
THIS APPLIANCE IS NOT INTENDED FOR
USE IN BATHROOMS, LAUNDRY AREAS
OR SIMILAR INDOOR LOCATIONS.
NEVER LOCATE THIS APPLIANCE WHERE
IT COULD FALL INTO A BATHTUB OR
OTHER WATER CONTAINER.
DO NOT RUN ELECTRICAL WIRING OR
POWER CORD UNDER CARPETING. OR
COVER WITH THROW RUGS, RUNNERS
OR SIMILAR MATERIALS.
FOR 120 VAC POWER CORD AVOID THE
USE OF AN EXTENSION CORD BECAUSE
THE EXTENSION CORD MAY OVERHEAT
AND CAUSE A RISK OF FIRE. HOWEVER,
IF YOU HAVE TO USE AN EXTENSION
CORD, THE CORD SHALL BE NO. 14
AWG MINIMUM SIZE AND RATED NOT
LESS THAN 1800 WATTS, 15 AMPS. THE
EXTENSION CORD MUST BE A THREE
CONDUCTOR SHEATH CABLE WITH
GROUNDING TYPE PLUG AND CORD
CONNECTION.
THIS APPLIANCE HAS HOT AND ARCING
OR SPARKING PARTS INSIDE. DO NOT
USE IT IN AREAS WHERE GASOLINE,
PAINT OR FLAMMABLE LIQUIDS ARE
USED OR STORED.
THIS FIREPLACE SHOULD NOT BE USED
AS A DRYING RACK FOR CLOTHING, NOR
SHOULD CHRISTMAS STOCKINGS OR
OTHER DECORATIONS BE HUNG NEAR IT.
USE THIS APPLIANCE ONLY AS
DESCRIBED IN THIS MANUAL. ANY
OTHER USE IS NOT RECOMMENDED BY
THE MANUFACTURER AND MAY CAUSE
A FIRE, ELECTRIC SHOCK OR INJURY
TO PERSONS.
IF APPLIANCE IS TO BE DISCONNECTED,
TURN OFF CONTROLS FIRST.
DO NOT INSERT OR ALLOW FOREIGN
OBJECTS TO ENTER ANY VENTILATION
OR EXHAUST OPENING, AS THIS MAY
CAUSE AN ELECTRIC SHOCK, FIRE, OR
DAMAGE TO THE APPLIANCE.
SAVE THESE INSTRUCTIONS.
CONGRATULATIONS!
Power Supply Wire Gage
In selecting this Innovative Hearth Products (IHP) electric fireplace, you have chosen
the finest and most dependable fireplace found anywhere. A beautiful and prestigious
addition to the finest homes.
Voltage
Wire Gage
Fuse
120 V
14 GA.
15 AMP
240 V
14 GA.
20 AMP
Please read and carefully follow all of the instructions found in this manual. Please
pay special attention to the safety instructions provided in this manual. The instructions included here will assure that you have many years of dependable and enjoyable
service from your product.
Wall Switch / Thermostat Wire Gage
Voltage
Wire Gage
5 VOLTS
18 GAGE
Table 1
TABLE OF CONTENTS
Important Safety Information ............Page
Packaging List...................................Page
Introduction ......................................Page
General Information ..........................Page
Locating Fireplace .............................Page
Tools/Supplies Required .................. Page
Framing Specifications ..................... Page
Fireplace Specifications.................... Page
Clearances ....................................... Page
Pre-installation ................................. Page
Installation Steps ............................. Page
Electrical Connections ...................... Page
Final Finishing .................................. Page
Break-In Period ................................ Page
Control Panel Operation ................... Page
Remote Control Operation ............... Page
Maintenance..................................... Page
Wiring Diagrams .............................. Page
Troubleshooting ............................... Page
Replacement Parts ........................... Page
Optional Accessories........................ Page
Warranty Certificate.......................... Page
2
3
3
3
3
3
4
4
5
5
5
5
6
6
6
7
8
10
15
16
18
19
PACKAGING LIST
This assembled Electric Room Heater is
packaged with:
• One accessory package located in the
firebox, containing;
1. One Installation and Operation Manual.
2. One Remote Control.
INTRODUCTION
This Electric Fireplace is designed for
residential applications to be framed in as
a zero clearance fireplace.
Installation must conform to local codes.
In the absence of local codes, electrical
wiring and grounding must comply with
the National Electrical Code ANSI/ NFPA
70 - latest edition. In Canada, the current
CSA C22-1 Canadian Electrical Code - latest
edition.
GENERAL INFORMATION
Power Supply Wire Specifications
120 Volt, 60 Hz, 1600 Watts:
(ref. Page 10)
Hard Wire Connection - Use two conductor,
non-metallic sheath cable with ground wire
(total three wires) for the incoming power
supply. The wire used must conform to local
and national electrical codes for the specified
power consumption rating. See Table 1.
240 Volt, 60 Hz, 3000 Watt:
(ref. Page 11)
Use three conductor, non-metallic sheath cable
with ground wire (total four wires) for the
incoming power supply. The wire used must
conform to local and national electrical codes
for the specified power consumption rating.
See Table 1.
Wall Switch or Wall Thermostat Kits
(optional kits, see Page 17)
Low voltage wire is provided for the wall switch
connection. The wires gage requirements are
shown on Table 1.
WARNING
Do not install or operate this fireplace through a switch wired in the
120 VAC or 240 VAC circuits. The
only approved wiring for a switch
is through the low voltage circuit
(24 VAC) as shown on Page 14.
This appliance has been tested in accordance with UL 2021 and CSA C22.2 No.
46-M198 standards for fixed and location
dedicated electric room heaters.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
LOCATING YOUR IHP ELECTRIC
FIREPLACE
Your new fireplace may be installed into existing
framing or built into a wall (see Figure 1).
When choosing a location for your new fireplace, ensure that the general instructions are
followed. Also, for the best effect, install the
fireplace out of direct sunlight and away from
overhead lighting. See Figure 1.
Top View Showing Approved
Room Locations of Fireplace
fireplace shown in gray.
Figure 1
TOOLS AND BUILDING SUPPLIES
NORMALLY REQUIRED
TOOLS:
Phillips Screwdriver
7/16" Socket Drive
Hammer
Saw And/or Saber Saw
Level
Measuring Tape
Plumb Line
Electric Drill And Bits
Pliers
Square
Gloves
BUILDING SUPPLIES:
Framing Materials
Wall Finishing Materials
Caulking Materials
(noncombustible)
IMPORTANT NOTE: This fireplace system
is not difficult to install. However, in the
interest of safety, it is recommended that
the installer be a qualified or certified
“tradesman” familiar with commonly
accepted fireplace installation and safety
techniques as well as prevailing local
codes.
3
FRAMING SPECIFICATIONS
25-5/8 "
(651 mm)
36-1/4 "
(921 mm)
35-1/4 "
(895 mm)
51-1/4 "
(1302 mm)
Electrical
Junction
Box
Electrical
Junction
Box (left side)
32 "
(812 mm)
35-1/4 "
(895 mm)
Corner View
4"
(102 mm)
15-1/8 "
(384 mm)
Front View
Note: Framing dimensions are calculated for a nailing flange depth of 1/2"
Side View
Figure 2
FIREPLACE SPECIFICATIONS
Electrical Access
Cover
21-1/8 "
(537 mm)
13-3/4"
(350 mm)
Power Cord
Left Side
32 "
(812 mm)
Top View
14-7/8"
(32 mm)
34-1/2"
(876 mm)
5-1/8 "
(130 mm)
Front View
21-1/8 "
(537 mm)
24-1/2"
(622 mm)
Right Side
27-1/2 "
(700 mm)
Electrical Access
33 "
(838 mm)
Figure 3
4
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
5-1/4 "
(134 mm) 2-1/4 "
(55 mm)
29-3/4 "
(754 mm)
FIREPLACE SPECIFICATIONS
PRE-INSTALLATION
Model: CAPELLA 33
Model: ERT3033
Model: SPARK 33
Model: MPE33-2
Before You Start
Check appliance for any concealed damage.
DETAILED INSTALLATION STEPS
Description: Electric Fireplace,
33” Radiant
Shipping Weight: 81 lb.'s (36.75 KG)
Packaging:
41” x 17-3/4” x 33-1/2”
(1040 mm x 451 mm x 850 mm)
14.1 cu. ft.
Power Requirements:
(120 Volt, 60 Hz.)
Rated Wattage - 1600 Watts
Amperage - 13.33 Amps
(240 Volt, 60 Hz.)
Rated Wattage - 3000 Watts
Amperage - 12.5 Amps
Blower CFM: 83 CFM
(120 V): 5,461 BTU/HR
(240 V): 10,239 BTU/HR
MINIMUM CLEARANCES TO COMBUSTIBLES
This appliance is a zero-clearance design and
is approved to be framed in with combustible
materials (up to the edge of the appliance).
A drywall lip at the top of the fireplace and 4
nailing flanges on the sides of the appliance is
provided to facilitate installation.
Clearances
Sides
0 inches - 0 mm
Floor
0 inches - 0 mm
Top
0 inches - 0 mm
Table 2
Mantel Clearance: Combustible and Non-combustible mantels may be installed at any height
above the top of the face of fireplace.
Hearth Protection: A hearth is not mandatory,
but it is recommended for aesthetic purposes.
Secure the hearth extension to the floor to
prevent possible shifting. Do no block the airflow beneath the appliance (read the following
WARNING).
1. Complete the framing opening to the dimensions specified in Figure 2.
2. Prepare the connections to power source:
120 Volt Connections - Locate the power
cord on the left side of the unit and connect
it to the outlet installed during the framing
(see Figure 2). Verify that the power to the
receptacle is off.
Hard wired installation:
Ensure that there is a minimum of 8" of the
service cable for connection to the junction
box on the fireplace.
- Loosen four screws to remove the junction
box cover plate.
- Disconnect and remove the 120 Volt power
cord from the fireplace wires.
- Position the fireplace into the framed-in
opening. Attach fireplace to frame using
nailing flanges provided.
- Complete the wiring to the fireplace as
shown on Page 10.
- Place all wire connectors inside the junction
box.
- Attach junction box cover plate with four
screws.
240 Volt Connections - Ensure that there
is a minimum of 8" of the service cable
for connection to the junction box on the
fireplace.
- Loosen four screws to remove the junction
box cover plate.
- Disconnect and remove the 120 Volt power
cord from the fireplace wires.
- Position the fireplace into the framed-in
opening. Attach fireplace to frame using
nailing flanges provided.
- Complete the wiring to the fireplace as
shown on Page 11.
- Place all wire connectors inside the junction
box.
- Attach junction box cover plate with four
screws.
The fireplace wires L1, L2, N, N1, N2 and
G are attached to the rear of the junction
box cable clamp for easy access.
3. Wire a dedicated, properly fused circuit with
an Amp rating for the appropriate voltage
(120 V - 15 Amps or 240 V - 20 Amps).
A dedicated circuit is required to prevent
overloading a house circuit in cases of having
multiple appliances on the same circuit.
Use an outlet that is protected by a ground
fault circuit interrupter where required by
electrical code.
4. (If applicable) Make wall mount wall switch
or wall thermostat connections as outlined
on Pages 11 & 12.
5. Perform a function test. See Manual Control
Panel Operation on Page 6 and Remote
Control Operation on Page 7.
ELECTRICAL CONNECTIONS
Refer to the electrical diagrams on Pages 10
to 14.
WARNING
Electrical wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of fire, electrical
shock and injury to individuals.
IMPORTANT
Any electrical re-wiring of this
appliance must be done by a
qualified electrician.
WARNING
Do not use this fireplace if any
part of it has been underwater.
Immediately call a qualified
service technician to inspect the
fireplace and replace any part of
the electrical system which has
been under water.
WARNING
This appliance is mounted on
rubber feet to ensure adequate
air circulation beneath fireplace.
Do not block airflow at the bottom
air intakes.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
5
FINAL FINISHING
MANUAL CONTROL PANEL OPERATION
MANUAL CONTROL PANEL
(refer to Figures 4 & 5)
Materials such as brick and tile can be extended
down to the top of the fireplace. Do not extend
down, covering the outlet or glass enclosure
panel (optional kit).
There are a wide variety of “finished looks” for
these fireplaces, from formal wall decor with
elaborate mantels to rustic wood paneling or
warm brick facings.
Accent Trim Installations
An optional accent trim kit is available from your
dealer (see Page 18). These options give the
appliance an attractive finished look.
Hearth
An aesthetically pleasing fireplace hearth can
be installed, if desired (see hearth protection
on Page 5).
BREAK-IN PERIOD
During the first few initial uses of this heater,
there may be a release of a slight, harmless
odor. This odor is a normal occurrence caused
by the initial heating of the internal heating
elements and should not reoccur.
Main Power On/Off (rear most switch)
Once this appliance has been properly installed
and connected to the power supply as defined
in this manual, it is ready to operate.
On
Off
Heater On/Off (center switch)
Note: Ensure the circuit breakers for the power
supply are turned on.
On
This appliance can be operated either from the
manual control panel (see Figures 4 & 5) or
by using the remote control, wall switch or wall
thermostat (optional kits).
Off
Flame / Ember On/Off (front most switch)
On
The manual controls are located on the firebox
floor on the front left (see Figure 5). If an
optional glass enclosure is installed, it must
be removed to access.
Off
Figure 4
Main Power ON/OFF Switch
When the main power switch is turned on, power
is supplied to the fireplace. This switch must be
on for all other switches to operate.
Manual Control Switches
are located behind pull
screen on inside floor
Heater ON/OFF Switch
When this switch is turned on, the heater will
emit heat in the temperature range selected (see
Figure 6; G, H & I). The fireplace can operate
with or without heat.
Flame / Ember On/Off Switch:
Turns lights on inside ember bed and flame
cylinder.
Figure 5
•
•
•
6
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
When using the main power on/off switch
inside the manual control panel, the power
on/off switch outside the manual control
panel (optional wall switch kit) must be in
the OFF position.
When using power on/off switch outside
the manual control panel (optional wall
switch), the power on/off switch inside the
manual control panel must be in the OFF
position.
When using the remote control, the power
on/off switch inside the manual control
panel and the wall switch (optional kit)
must be on the OFF position.
The functions identified on the remote (see
Figure 6) are as follows:
REMOTE CONTROL OPERATION:
REMOTE CONTROL
A
B
C
POWER
ON/OFF
D
F
DISPLAY
ON/OFF
Dimmer
Brighter
EMBERS
HEATER
G
ON/OFF
TEMP. CONTROL
HIGH
H
E
MED. LOW
I
FLAME
BLUE
YELLOW
J
K
A. POWER BUTTON
Press once to turn on power to fireplace.
B. INDICATING LIGHT
Illuminates when signal is sent.
C. LIGHT BUTTON
On/off switch for flame and ember light.
D. LIGHT ADJUSTING BUTTON (DIM)
Reduces brightness of embers.
E. LIGHT ADJUSTING BUTTON (BRIGHTEN)
Increases brightness of embers.
F. HEATER ON/OFF
This button will turn the heater ON and OFF
independent of the main button.
G. TEMPERATURE ADJUSTMENT BUTTON
(HIGH)
Highest heat output, up to 86° F.
H. TEMPERATURE ADJUSTMENT BUTTON
(MED.)
Medium heat output, up to 75° F.
I. TEMPERATURE ADJUSTMENT BUTTON
(LOW)
Lowest heat output, up to 64° F.
J. FLAME ADJUSTING BUTTON (LOWER)
Reduces flame intensity.
K. FLAME ADJUSTING BUTTON (HIGHER)
Increases flame intensity.
Remote Control Operation Steps:
•
When using the remote control, the power
on/off switch inside the body and the wall
switch (optional kit) must be on the OFF
position.
Figure 6
CAUTION
• Do Not Use Old Batteries With
New Ones.
• Do Not Use Batteries Other
That The Type Specified (2
ea. AA).
• Ensure Batteries Are Correctly
Installed In Remote Control.
The IHP Electric Fireplace is provided
with an Infrared light Remote Control.
All functions of the fireplace can be controlled through the remote control. Note:
The Effective range of the remote control
is up to approximately 26 feet (8 meters).
1. To control the electric fireplace by remote
control, the main power on/off switch
should be in the off position. This switch is
located on the front left floor of firebox (see
Figures 4 & 5).
2. When operating the remote control, it must
be pointed at the logs inside the electric
fireplace and a beep must be heard each time
you press a function button. The beep lets
you know the remote control is operating the
function button you are pressing.
3. Remote On/Off Button - The button on the
top left (see A) is the on/off power button.
When pressing this button you will hear
a beep, this will activate the power to the
fireplace. You must then press the display
button (C) to activate the lights.
4. To increase the brightness, press and release
the light brighten button (see E). Each time
you press this button you will hear a beep,
and the brightness will increase slightly until
the maximum brightness is achieved. To
decrease the brightness, press and release
the light dimming button (see D). Each
time you press this button you will hear
a beep, and the brightness will decrease
slightly until the minimum brightness is
achieved.
5. Heater Button - To activate the heater, press
the heater button (see F), then press HI
(G),
MED (H), or LO (I). The heater is preset to
the following temperatures:
• HIGH will shut off when room reaches
approximately 86° F (30° C).
• MED. will shut off when room reaches
approximately 75° F (24° C).
• LO. (Low) will shut of when room reaches
approximately 64° F (18° C).
6. Flame Button - Press the Flame Adjusting
Buttons to achieve a higher or lower flame
intensity (see J & K).
7. If a yellow flame is desired, press and
release the (K) button until the desired flame
color is reached. Each time the button is
depressed, you will hear a beep and the
flame will change from blue to yellow until
the maximum setting is reached. If a blue
flame is desired, press and release the (J)
button until the desired color is reached.
8. To turn the electric fireplace off, Press the
On/Off button once (A), when you hear the
beep the fireplace will be completely off.
When you restart your fireplace with the
remote control, all settings will restart at the
high settings programmed at the factory. You
may also simply press the (C) button to turn
off the flame and still use the heater.
Note: If the flame does not come on immediately, adjust brightness and intensity
(buttons E & K).
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
7
MAINTENANCE
3. Open the screens (remove glass panel
enclosure, if applicable).
This appliance has been designed to provide
many years of trouble-free service. The components that will need to be serviced have been
kept to a minimum. Periodic dusting of the
fireplace is all that should be required.
CAUTION
Disconnect power before
attempting any maintenance
or cleaning to reduce the risk of
fire, electrical shock or personal
injury.
WARNING
When cleaning the fireplace, the
fireplace must be cool.
CLEANING THE GLASS ENCLOSURE
PANEL (OPTIONAL KIT)
Over time the front glass panel may become
dirty or dusty. Dust can be removed by lightly
rubbing the glass surface with a clean, lint free
cloth or paper towel. To remove fingerprints
or other marks, use a damp cloth with a good
quality household glass cleaner. The front glass
panel should be completely dried with a clean,
lint free cloth or paper towel.
CAUTION
Do not use abrasive cleaners on
the glass panel. Do not spray
liquids directly onto any surface
of the fireplace.
WARNING
An authorized service representative should perform any other
servicing.
CAUTION
Handle glass very carefully to
prevent accidental breakage.
HEATER/BLOWER REPLACEMENT PROCEDURE
1. Turn off power to the fireplace.
2. Let the fireplace completely cool, if it has
been operating.
8
4. OPTIONAL: To ensure that the brick panel
isn't accidentally scratched, you may wish
to remove it before proceeding:
Brick Panel Removal Procedure:
a. Remove the 2 screws on the front of the
grate. Remove Grate (see Figure 8).
b. Lift out Log / Ember assembly and set
aside. Caution: Be careful not to scratch
the finish.
c. Remove the top brick panel retaining
bracket (see Figure 15). Be very careful
to hold the bracket when removing the
2 screws to ensure the bracket doesn't
fall.
d. Remove the left and right side brick panel
retaining brackets (see Figure 15). Be
very careful to hold the bracket when
removing. Remove the bottom screw
first to avoid the frame falling down after
both screws are removed.
TAKE CARE TO HOLD BRICK PANEL
IN PLACE TO PREVENT POSSIBLE
DAMAGE.
b. Turn the power and heater switches on
and check for proper operation.
c. Turn off power to the fireplace.
d. Using one hand to hold the handle of the
heater/blower assembly, slowly push it
back up and line up the holes for the 5
screws. Install the 5 screws to secure
the new heater/blower assembly to the
mounting plate.
7. (If brick panel was removed) Reverse
instructions on Step 4.
8. Reinstall glass panel enclosure, if applicable.
Grate
Figure 8
Heater/blower Mounting Plate
Suggestion: Slide the screens toward the
middle of the fireplace for easier access
to the screws on the sides. Return the
screens to the sides before proceeding
to instruction e.
e. Tip brick panel forward from the top,
just enough to clear screens. Carefully
remove brick panel from firebox and set
aside in a safe place.
Handle
Brick Panel
Remove screws indicated by arrows
Figure 9
5. Remove the screws which secure the heater
blower mounting plate using a phillips
screwdriver as follows (see Figures 9 &
10):
a. While using one hand to hold the handle of
the heater/blower assembly (see Figure
9), remove the 5 screws which secure
the mounting plate. Remove the 4 side
screws first (2 on each side). Remove
the middle screw that is on the top of
the handle last.
b. Slowly lower the heater/blower assembly
and let it rest on the 2 support chains (1
on each side).
Heater/Blower Mounting Plate
Be Careful Not to
Damage Glass Panel
Figure 10
IMPORTANT NOTE: Label all wire locations prior to disconnecting to ensure
that wires are reconnected in the correct
positions.
6. Replace the heater/blower as follows:
a. Replace the old heater/blower with the
new one. Note: When replacing the
heater/blower, ensure that all the wires
on the heater are correct, otherwise the
heater will not function properly.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Blower / Heater
Figure 11
ii. using a phillips screwdriver, remove the
flame panel (see Figure 16).
Replacing LED Strips
WARNING
The fireplace must be unplugged/
disconnected from the power
supply prior to any maintenance
or cleaning in order to reduce the
risk electric shock or fire.
LED Strip Replacement Procedure:
Grate
Log/Ember Assembly
Flame
Panel
Figure 12
Flame Cylinder Drum
• 2 LED strips provide illumination for the
ember bed and 1 LED strip provides illumination for the flame generation assembly.
LED Strips
• Replacement LED strips are available through
IHP (see page 16).
1. Turn off power to the fireplace.
2. Let the fireplace cool, if it has been operating.
3. (If optional glass panel enclosure is
installed) Remove glass panel per instructions provided in kit.
4. Remove the 2 screws on the front of the
grate (see Figure 12. Also see item #7 on
Page 17). Remove Grate.
5. Lift out log/ember assembly by tilting forward and firmly pulling on back of ember
bed assembly. It should pop out from
track and lift out. Caution: Be careful not
to scratch the finish.
Figure 13
Plastic Retaining Clips
Figure 14
Access LED strips as follows:
a. Ember Bed LED Stripsi. With the ember bed removed, the 2
ember bed LED strips will be visible (see
Figures 13).
ii. Using needle-nose pliers, squeeze the
plastic clips holding the LED strips in
place and push them through the holes
in the LED strips (see Figure 14). Unclip
the wires from the LED strips and remove
them. Insert new LED strips and reconnect the associated wiring.
iii. Plug in power cord or connect power to
appliance. Turn on power to test LEDs.
Disconnect power.
iv. Reverse Steps 3 to 5.
b. Flame Cylinder LED Strip
i. Remove Brick panel, following procedure on Page 8 (see Brick panel Removal
Procedure).
Figure 16
iii. Locate flame cylinder drum (see Figure
17). Locate the cotter pin on left side of
flame cylinder and remove it. Remove
outer plastic sleeve of drum by removing the (3) screws on the right side of
the sleeve. Disconnect the left side
of the flame cylinder drum from the
motor, and slide the outer sleeve off.
you will have access to the LED strip
(see Figure 18). Note: do not exert
excessive pressure on the drum
cylinder as this may cause damage.
v. Using needle-nose pliers, squeeze the
plastic clips holding the LED strips in
place and push them through the holes
in the LED strip. Unclip the wires from
the LED strip and remove it.
6. Reinstall all components that were removed
(reverse Steps 1-5).
Cotter Pin
Brick panel Retaining
Brackets
(3) Screws
Flame Cylinder Drum
Figure 17
Figure 15
LED Strip
Flame Cylinder
Cover
Figure 18
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
9
WIRING DIAGRAM - 120 VOLT
Wiring diagrams are provided here for reference purposes only. This information is also provided on schematics attached directly to the appliance
on the left side.
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS APPLIANCE OPERATION.
OUTSIDE SWITCHES
Wall Switch
(Power On/Off)
18-18
P-TRA.
SHELL
15
P-L
12-12
SIP2
REMOTE
29-29
SIP12
FLAME
K-H
SIP3
L-R2
Heater 2 (L) 8-8
15-15
Home Power Supply
120V
L2
K-P
SIP6
SIP11
LIGHT
SIP10
SET_T
SIP7
T-P
MAIN POWER
L-FAN
N-M1
6-6
POWER-N
Fan Motor (L)
L-M
N 26-26
N2 3-3
N1 2-2
L2 27-27
TEM.
N-FAN1
21-21
Trasformer
F
B-B
Flame Motor (L)
L
28-28
E
N
9-9
17-17
28-28
19-19
Control Panel
(Flame/Ember
On/Off Switch)
Control Panel
(Power On/Off)
Control Panel
(Heater On/Off Switch)
L1 = Black (Power)
L2 = Orange (Power)
G = Green (Ground)
N = White (Common)
N1 = Blue (Common)
N2 = Blue (Common)
Wall Thermostat
t
L-R1
Heater 1 (L) 7-7
L1
L1 1-1
PTC
11-11
T105°C
Remote
Sensor
Temperature
Sensor
Figure 19
WIRING - 120 VOLT
See Power Supply Specifications on Page 3.
N
WHITE
BLUE
BLUE
HOME POWER SUPPLY 120 VAC
L1
120 V AC
BLACK
ORANGE
IF THE APPLIANCE IS TO BE HARD WIRED
IN, THE POWER CORD MUST BE REMOVED
(SEE INSTRUCTION #2 ON PAGE 5).
Figure 20
G
YELLOW AND GREEN
N
N1
N2
L1
FIREPLACE WIRE
HARNESS
L2
GROUND
GROUND
120 V 1600 W
WARNING
Do not install or operate this fireplace through a switch wired in the 120 VAC or 240 VAC circuits. The only approved
wiring for a switch is through the low voltage circuit (24 VAC) as shown on Page 14.
10
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
WIRING DIAGRAM - 240 VOLT
Wiring diagrams are provided here for reference purposes only. This information is also provided on schematics attached directly to the appliance
on the left side.
CAUTION: LABEL ALL WIRES PRIOR TO DISCONNECTION WHEN SERVICING CONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUS APPLIANCE OPERATION.
OUTSIDE SWITCHES
Wall Switch
(Power On/Off)
18-18
P-TRA.
SHELL
15
P-L
Heater 2 (L) 8-8
SIP12
FLAME
SIP10
SET_T
12-12
15-15 29-29
K-P
SIP6
K-H
SIP3
L-R2
SIP11
LIGHT
SIP7
T-P
L-R1
Heater 1 (L) 7-7
Home Power Supply
120V
SIP2
REMOTE
L-FAN
N-M1
6-6
POWER-N
MAIN POWER
Fan Motor (L)
TEM.
N-FAN1
21-21
L-M
N 26-26
N2 3-3
N1 2-2
L2 27-27
Trasformer
F
B-B
Flame Motor (L)
L
28-28
E
N
L2
9-9
17-17
28-28
19-19
Control Panel
(Flame/Ember
On/Off Switch)
Control Panel
(Power On/Off)
Control Panel
(Heater On/Off Switch)
L1 = Black (Power)
L2 = Orange (Power)
G = Green (Ground)
N = White (Common)
N1 = Blue (Common)
N2 = Blue (Common)
Wall Thermostat
t
L1
L1 1-1
PTC
11-11
T105°C
Remote
Sensor
Temperature
Sensor
Figure 21
WIRING - 240 VOLT
See Power Supply Specifications on Page 3.
HOME POWER SUPPLY
240 VAC
120 V (L1) + 120 V (L2) = 240 V
THE 120 VOLT POWER CORD INSTALLED ON
THIS APPLIANCE MUST BE REMOVED (SEE
INSTRUCTION #2 ON PAGE 5).
WHITE
N
L1
L2
G
GROUND
N
120 VAC
BLACK
120 VAC
ORANGE
L2
BLUE
N1
BLUE
N2
YELLOW AND GREEN
L1
FIREPLACE WIRE
HARNESS
GROUND
240 V 3000 W
Figure 22
WARNING
Do not install or operate this fireplace through a switch wired in the 120 VAC or 240 VAC circuits. The only approved
wiring for a switch is through the low voltage circuit (24 VAC) as shown on Page 14.
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
11
WALL THERMOSTAT & WALL SWITCH WIRING DIAGRAMS
(optional kits, see Page 18)
5V
OUTSIDE
INSIDE
RED
POWER ON/OFF SWITCH
POWER ON/OFF SWITCH
(ON CONTROL PANEL)
(OPTIONAL WALL SWITCH)
GREEN
RED
GROUND
•
When using the manual control panel power on/off switch, the outside power on/off switch (optional wall switch kit) must be in the OFF
position.
•
When using the outside power on/off switch (optional wall switch), the manual control panel power on/off switch must be in the OFF
position.
•
When using the remote control (optional kit), the manual control panel power on/off switch and the outside wall switch (optional kit) must
be in the OFF position.
Figure 23
5V
OUTSIDE
INSIDE
WALL
THERMOSTAT
BLACK
A/D
WHITE
GREEN
1K Ω POTENTIOMETER
GROUND
Figure 24
12
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Installing Wall Thermostat
(optional kit, see Page 18)
Wire the wall thermostat prior to installing the fireplace.
WALL THERMOSTAT WIRING (24 VAC):
Install Wall Thermostat per instructions provided with kit and per the following information:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Locate the the black and white wires and pull out the length needed to reach wall thermostat (15 feet max.).
4. Connect the wires to the wall thermostat as shown in Figure 25. Follow instructions provided with wall switch kit.
Wall Thermostat
Black
White
White
Left Side of
Fireplace
5V
Black
White
Black
Figure 25
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
13
Power On/Off Wall Switch Installation
(optional kit, see Page 18)
Wire the wall switch prior to installing the fireplace.
WALL SWITCH WIRING (24 VAC):
Install Wall Switch per instructions provided with kit and per the following information:
1. Turn off circuit breaker.
2. Remove cover plate located on the left side of appliance.
3. Locate the 2 red wires and pull out the length needed to reach wall switch (15 feet max.).
4. Connect the red wires to the wall switch as shown in Figure 26. Follow instructions provided with wall switch kit.
Red
Red
Red
Red
Red
5V
Red
Figure 26
14
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
TROUBLESHOOTING
Symptom
Possible Causes
1. Fireplace turns off and will not Fireplace has overheated.
turn on and an audible beeping
noise can be heard.
Who Performs Corrective Corrective Action
Action
Homeowner
The appliance is protected with a safety
device to prevent it from overheating. If
the fireplace should overheat, a thermal
switch will disconnect power to the
unit and will not come back on without
being reset. Reset it by turning the
main power switch off (or optional wall
switch or wall thermostat, if installed)
and waiting 10 minutes then turning it
back on. If the thermal switch continues
to trip repeatedly contact a qualified
service technician.
2. Flame is fixed (unmoving).
Wiring may be loose or the flame Qualified service technician
motor may be defective.
Inspect all wiring for loose connections. If the wire connections are good,
replace the flame motor.
3. Flame sputters.
Flame motor is defective.
Replace flame motor.
4. Remote control does not work.
Low batteries.Unit switch and/or Homeowner
wall switch in “on” position.
Qualified service technician
Replace aa batteries in remote control.
If problem persists, there may have
been a loss of power to the unit as a
possible result from a power failure
(i.E. Breaker tripped).
Turn off main power on/off switch (see
figure 4) and/or optional wall switch (if
applicable).
5. Circuit breaker trips or fuse blows Improper circuit current rating.
when the unit is turned on.
Qualified service technician
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Check the house circuit to ensure it is
on a dedicated circuit with proper amp.
Rating. If the circuit breaker continues
to trip (or blown fuses), inspect wiring
for a loose connection or a dead short.
Repair or replace wiring and/or connectors as necessary.
15
REPLACEMENT PARTS - MODELS CAPELLA 33, SPARK 33, MPE33-2, AND ERT3033
ITEM
NO.
16
DESCRIPTION
33" Electric Fireplaces
CAT. NO.
QTY
1
LED Light Strip Embers
H9106
2
2
Side Frames, 1 Left And 1 Right
H1942
1
3
Circuit Board LED 33 & 36
H9107
1
4
Nailing Flange Kit, (4 Each)
H1626
1
5
Mirror Glass Panel
H9108
1
6
Glass Retaining Bracket Kit: Left, Right, & Top
H1628
1
7
Grate Assembly
H1944
1
8a
Blower, Heating Element & Access Panel Assembly
H1630
1
8b
Fuse Plate Assembly (5 each)
H5043
1
9
Flame Cylinder Assembly LED Models
H9109
1
10
Flame Motor
H9112
1
11
Flame Cylinder Strip 33 & 36 LED
H9111
1
12
Log / Ember Bed Assembly 33
H9113
1
13
Panel, Bottom, Front
H1946
1
14
Panel, Flame Cover
H1947
1
15
Panel, Louver, Upper Front
H1948
1
16
Panel, Upper Frame Top
H1949
1
17
Electrical Outlet Cover Plate
H1639
1
18
Screen Set, Pull
H1640
1
19
Switch, Toggle (1 Each)
H1641
1
20
Transformer Assembly
H1642
1
21
Wire Harness 33 & 36 LED Models
H9116
1
22
RCE 33 & 36 Remote Control
H9118
1
23
Power Cord (110 V only)
H1645
1
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
REPLACEMENT PARTS COMPONENT DIAGRAMS - MODELS CAPELLA 33, SPARK 33, MPE33-2, AND ERT3033
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
17
ACCESSORY COMPONENTS MODELS: CAPELLA 33, SPARK 33,
MPE33-2, AND ERT3033
Wall Thermostat
Trim Kit
The wall thermostat kit provides temperature
control for optimum comfort.
This kit contains trim panels used to finish the
gaps between the wallboard and the fireplace,
providing the appliance a finished built-in look.
The following items are available for use with
these appliances.
Wall Switch Kit
Cat. No. Model
85L87 FWSK
Cat. No. Model
Description
H8864 WS-S-TSTAT Wall Switch Thermostat
Description
Wall Switch Kit, White
Front Face Kits
Description
3-pc. Black Trim Kit
3-pc. Brass Trim Kit
3-pc. Stainless Trim Kit
Glass Enclosure Kit
These decorative, screened front face panels are available in two attractive styles and are easy to
install.
Facade Styles
These glass enclosure panels are a one-piece
panel, which have a bi-fold “look” as shown
below.
Mission Style
Face Panel
Interlocking Arch
Face Panel
Cat. No.
Model
Description
H3604 FFEP-33M33" Decorative Complete Front Face, Mission Style
H3605 FFEP-33IA33" Decorative Complete Front Face, Interlocking Arch
PRODUCT REFERENCE INFORMATION
Please contact your IHP dealer for any questions or concerns. For the number of your nearest
dealer, contact us at IHP.us.com.
INNOVATIVE HEARTH PRODUCTS
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
visit us at IHP.us.com
18
Cat. No. Model
H3435 TK3-33BL
H3436 TK3-33PB
H1932 TK3-33BS
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
Cat. No. Model
H3430 GEP-33BL
H3433 GEP-33PB
H3434 GEP-33BS
Description
Glass Enclosure Panel, Black on Bronze
Glass Enclosure Panel, Brass on Bronze
Glass Enclosure Panel, Stainless on Bronze
Innovative Hearth Products
Electric Fireplace
Limited One Year Warranty
THE WARRANTY
Innovative Hearth Products Limited One Year Warranty ("IHP") warrants your electric fireplace, appliance or insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. The product body, blower and circuit board, if applicable, carry the Limited One Year Warranty. After installation, if covered components
are found to be defective in materials or workmanship during the Limited One Year Warranty period and while the Product remains at the site of the original installation,
IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase price
or wholesale price of the IHP Product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing or
replacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited One Year Warranty as described herein.
COVERAGE COMMENCEMENT DATE
Warranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of first occupancy of the dwelling or six
months after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months following
the date of product shipment from IHP, regardless of the installation or occupancy date.
EXCLUSIONS AND LIMITATIONS
This Limited One Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printed
instructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.
This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must be
provided. The following do not carry a Limited One Year Warranty but are warranted as follows:
Glass components – Replacement for 90 days from the date of installation
Accessories & doors – Repair or replacement for 90 days from the date of installation
Light bulbs, LED strips & batteries – Replacement for 90 days from the date of installation for defects in material and workmanship only
Remote control – Repair or replacement for one year from the date of installation
Labor coverage – Prevailing IHP labor charges apply for the warranty period of the component
Parts not otherwise listed carry a 90 day warranty from the date of installation.
Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.
IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fire, flood or acts of God; (b) damages caused by abuse, negligence, misuse,
or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. All precautions and warnings as
described in the instruction/owner’s manual must be followed.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product; (d) damages, repairs or inefficiency resulting from faulty installation or application of the Product.
This Limited One Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are not
manufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due to
any malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.
LIMITATION ON LIABILITY
It is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,
or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.
In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Products, whether such damage occurs or is discovered before or
after repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fitness for a
particular use or purpose, and there is no implied condition of fitness for a particular use or purpose.
IHP makes no expressed warranties except as stated in this Limited One Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.
No one is authorized to change this Limited One Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this Limited
One Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.
INVESTIGATION OF CLAIMS AGAINST WARRANTY
IHP reserves the right to investigate any and all claims against this Limited One Year Warranty and to decide, in its sole discretion, upon the method of settlement.
To receive the benefits and advantages described in this Limited One Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.
Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by a
contractor that is not approved without first obtaining IHP's prior written consent.
HOW TO REGISTER A CLAIM AGAINST WARRANTY
In order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/
distributor, then you must notify IHP in writing. IHP must be notified of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to the
IHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.IHP.US.COM.
Printed in U.S.A. © 2013 Innovative Hearth Products LLC
P/N 900220-00, Rev. A 10/2015
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
19
Innovative Hearth Products
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210
IHP reserves the right to make changes at any time, without notice, in design, materials,
specifications, and prices, and also to discontinue colors, styles, and products. Consult your
local distributor for fireplace code information.
Printed in U.S.A. © 2015 Innovative Hearth Products
20
P/N 900274-00 Rev. NC 11/2015
1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210