Administrator and Provisioning Manual
VSP735
SIP Endpoint Deskset
Rev. 3 05/14
VSP735 Administrator and Provisioning Manual
Congratulations on your purchase of this VTech product. Before using this VTech
product, please read Important Safety Information on page 141 of this manual.
Please thoroughly read this manual for all the feature operations and troubleshooting
information necessary to install and operate your new VTech product. You can also
visit our website at businessphones.vtech.com or call 1 (888) 370-2006.
Model number: VSP735
Type: SIP-endpoint deskset telephone
Serial number: ________________________________
Purchase date: ________________________________
Place of purchase: _____________________________
Both the model and serial numbers of your VTech product can be found on the
bottom of the console.
Save your sales receipt and original packaging in case it is necessary to return your
product for warranty service.
2
VSP735 Administrator and Provisioning Manual
Table of contents
Introduction .................................................................................................. 5
Audience ................................................................................................... 5
Related documents ..................................................................................... 5
About the deskset....................................................................................... 5
Getting started .............................................................................................. 7
Quick reference guide.................................................................................. 7
Programmable Keys .................................................................................... 8
Other possible programmable key settings .................................................. 8
Network Requirements.................................................................................... 9
Configuring the Phone ...................................................................................10
Using the Phone Menu ...................................................................................11
Status ......................................................................................................11
Viewing Line status.................................................................................13
Using the Admin Settings menu ...................................................................14
Network Setting ........................................................................................15
Line Menu.................................................................................................18
Provisioning Menu......................................................................................20
Using the WebUI ...........................................................................................21
Saving Your Settings ..................................................................................22
WebUI: Status..............................................................................................23
WebUI: System ............................................................................................24
SIP Account Management ...........................................................................24
Dial Plan...................................................................................................26
Call Settings .............................................................................................35
Preferences...............................................................................................37
Programmable Keys ...................................................................................39
Speed Dial Keys ........................................................................................42
Signaling Settings ......................................................................................43
Ringer Settings..........................................................................................44
Paging Zone..............................................................................................45
Network ......................................................................................................47
Basic Network Settings ...............................................................................47
Advanced Network Settings.........................................................................48
Contacts ......................................................................................................50
Local Directory ..........................................................................................50
Directory Import/Export ..........................................................................53
Blacklist ...................................................................................................54
Blacklist Import/Export............................................................................56
LDAP .......................................................................................................57
Broadsoft .................................................................................................60
Call History ...............................................................................................61
Servicing .....................................................................................................62
Time and Date ..........................................................................................62
Firmware Upgrade .....................................................................................65
Provisioning ..............................................................................................67
Security ...................................................................................................73
Certificates ...............................................................................................74
System Logs .............................................................................................75
Provisioning Using Configuration Files ..............................................................77
Resynchronization—Configuration File Checking .............................................77
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VSP735 Administrator and Provisioning Manual
The Provisioning Process.............................................................................77
Phone Restart ...........................................................................................78
Configuration File Types..............................................................................79
Data Files .................................................................................................79
Configuration File Guide..............................................................................80
Guidelines for the MAC-Specific Configuration File .......................................80
Securing Configuration Files with AES Encryption ........................................80
Troubleshooting ............................................................................................82
Specifications ...............................................................................................84
Soft Keys .....................................................................................................85
Appendix A: Configuration File Settings ............................................................88
“sip_account” Module: SIP Account Settings ..................................................88
General Configuration File Settings ...........................................................88
MAC-Specific Configuration File Settings ..................................................100
“network” Module: Network Settings ..........................................................102
General Configuration File Settings .........................................................102
MAC-Specific Configuration File ..............................................................104
“provisioning” Module: Provisioning Settings................................................107
“time_date” Module: Time and Date Settings ...............................................111
“log” Module: Log Settings ........................................................................115
“remoteDir” Module: Remote Directory Settings ...........................................117
“web” Module: Web Settings .....................................................................122
“user_pref” Module: User Preference Settings ..............................................123
General Configuration File Settings .........................................................123
MAC-Specific Configuration File Settings ..................................................123
“call_settings” Module: Call Settings ...........................................................126
“pfk” Module: Programmable Feature Key Settings .......................................129
“speed_dial” Module: Speed Dial Settings....................................................130
“ringersetting” Module: Distinctive Ringer Settings .......................................131
“file” Module: Imported File Settings ..........................................................132
General Configuration File Settings .........................................................132
MAC-Specific Configuration File Settings ..................................................133
“tone” Module: Tone Definition Settings ......................................................134
“profile” Module: Password Settings ...........................................................138
General Configuration File Settings .........................................................138
MAC-Specific Configuration File Settings ..................................................138
“page_zone” Module: Paging Zone Settings .................................................138
Maintenance...............................................................................................140
Important Safety Information .......................................................................141
Safety Information...................................................................................141
Industry Canada .........................................................................................142
FCC part 15................................................................................................143
GPL License Information ..............................................................................144
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Table of contents
VSP735 Administrator and Provisioning Manual
Introduction
This administrator and provisioning manual contains detailed instructions for
configuring the VSP735 deskset. Please read this manual before attempting to
configure the telephone.
Audience
This manual is written for installers and system administrators. It assumes that you
are familiar with networks and VoIP, both in theory and in practice. This manual also
assumes that you have ordered your IP PBX equipment or service and selected which
PBX features you want to implement. This manual references specific IP PBX
equipment or services only for features or settings that have been designed for a
specific service. Please consult your equipment or service provider for recommended
switches, routers, and firewall and NAT traversal settings, and so on.
As the VSP735 deskset becomes certified for IP PBX equipment or services, VTech
may make interop guides available for those specific services. The interop guides will
recommend second-party devices and settings, along with deskset-specific
configurations for optimal performance with those services.
Related documents
The VSP735 Deskset Quick Start Guide contains a quick reference guide to the
deskset external features and brief instructions on connecting the deskset to a
working IP PBX system.
The VSP735 Deskset User Guide contains a quick reference guide, full installation
instructions, instructions for making and receiving calls, and a guide to all userconfigurable settings.
The documents are available from our website at businessphones.vtech.com.
About the deskset
The VTech VSP735 deskset is full-featured business phone designed to work with
popular SIP telephone (IP PBX) equipment and services. Once you have ordered and
configured your SIP equipment or service, the deskset enables you to make and
receive calls as you would with any other business phone.
The VSP735 features include:










Large backlit Liquid Crystal Display
Speakerphone, Headset, Hold and Mute
Up to 5 SIP account registrations
Up to 6 active SIP sessions
3-way conferencing
16 dual-function programmable keys
Message Waiting alert LED
Dual GigE Ethernet ports
Power over Ethernet
DECT cordless headset support
For information about registering a cordless headset, see the VSP735 Deskset
User Guide.
 200-entry Call history
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Introduction
VSP735 Administrator and Provisioning Manual
There are two network ports, known as the Ethernet port and PC port, at the back of
the deskset. The Ethernet port allows the VSP735 deskset to connect to the IP PBX.
The PC port is for another device such as a personal computer to connect to the
Ethernet network through the deskset.
You can configure the deskset using the deskset’s own menus, a browser-based
interface called the WebUI, or an automatic provisioning process (see Provisioning
Using Configuration Files on page 77). The WebUI enables you to configure the
deskset using a PC that is connected to the same Local Area Network. The WebUI
resides on the deskset and may get updated with firmware updates.
The VSP735 deskset supports intercom and call transfers between system extensions
and can connect you and two other parties on the same conference call.
The telephone also has 16 dual-function programmable keys. You can program these
keys for quick dial, busy lamp field, line access or any of the functions described in
Programmable Keys on page 8.
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Introduction
VSP735 Administrator and Provisioning Manual
Getting started
Quick reference guide
The controls you will need to use to configure the phone manually are described
below.
MENU
Press to enter the menu.
NAVIGATION KEY
While in menus, press  or  to
scroll through the menu, highlight
items or change settings. While
entering names or numbers, press 
or  to move the cursor left or right.
SOFT KEYS
Perform the actions
indicated by the
on-screen labels
SELECT
Press to select a menu item
or save an entry or setting.
CANCEL
While in a menu, press to cancel
an operation and exit the menu.
The deskset external features that are relevant to configuration are described below.
Programmable keys
Can be programmed to perform various functions
or access various features.
For example:



Press to access a line to make a call
Press to dial a monitored extension or a quick-dial
number
Press to answer a ringing call on any line or monitored
extension
See also Programmable Keys on page 8.
Corded headset jack
Key label card
To write on the card, remove the plastic cover
(secured by tabs top and bottom and sides).
LOWER
When assigning or dialing a quick-dial number, press
to switch to lower position (the second of 16 locations)
of a programmable key.
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Getting started
VSP735 Administrator and Provisioning Manual
Programmable Keys
The table below lists the default settings for the programmable feature keys (PFKs).
The key assignments on your phone may be different. Some keys may be
programmed as Quick Dial keys, for example. To assign functions to programmable
keys, see Programmable Keys on page 39.
Key Number
Setting
1
Line—Account 1*
2
Line—Account 1
3
Line—Account 1
4
Directory
5
Call History
6
Redial
7
Messages
8
Do Not Disturb
9
Call Forward All
10
None
11
None
12
None
13 – 32
None
* You can assign more than one key to an account. For example, you can configure Line keys
1 and 2 to access Account 1, and Line keys 3 and 4 to access Account 2. Use the key label
card to label the keys appropriately for deskset users after configuration.
Other possible programmable key settings
 Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.
When CFNA is on, unanswered incoming calls are forwarded to another number
after a specified delay.
 Call Forward Busy—Turns Call Forward Busy (CFB) on and off. When CFB is on,
incoming calls are forwarded to another number when the line is busy.
 Quick Dial
 BLF—Busy lamp field keys let you monitor activity at other phones. The key
LED indicates call status.
 Page—Pages one or a group of phones. You can configure pages to be
automatically answered. See SIP Account Management on page 24.
 Park Call—Dials the access code to park your current call. To program access
codes, see SIP Account Management on page 24.
 Retrieve Parked Call—Dials the access code to retrieve a parked call.
 In Call DTMF—Dials a string of numbers while you are on a call. For example,
pressing the key might dial a conference access code.
 Call Return—Dials the number of the last missed call.
 Group Call Pickup—Dials the Group Call Pickup code, allowing you to answer a
call ringing at any extension within an admin-defined group.
 Direct Call Pickup—Dials the Direct Call Pickup code, allowing you to answer a
call ringing at a specific extension. After pressing the button, you may need to
enter the extension number manually.
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Getting started
VSP735 Administrator and Provisioning Manual
Network Requirements
A switched network topology is recommended for your LAN (using standard 10/100
Ethernet switches that carry traffic at a nominal rate of 100 Mbit/s).
The office LAN infrastructure should use Cat.-5/Cat.-5e cable.
The LAN connections to the deskset(s) should all be wired. However, wireless
connections to other devices (such as laptops) in your office will not impede
performance.
All desksets must reside on a single subnet. A Dynamic Host Configuration Protocol
(DHCP) server is recommended and must be on the same subnet as the desksets so
that IP addresses can be auto-assigned. In most cases, your network router will
have a DHCP server. By default, the deskset has DHCP enabled for automatic IP
address assignment.
NOTE: Some DHCP servers have default settings that limit the number of network IP
addresses assigned to devices on the network. You should log in to your server to
confirm that the IP range is sufficient.
If no DHCP server is present, you can assign static IPs to desksets. You can assign a
static IP address using the deskset menus. Go to Admin settings > Network
setting > Set static IP. If you do not have a DHCP server or do not manually
assign static IPs, you will not be able to access the WebUI and/or enable automatic
time updates from an NTP server.
A DNS server is recommended to resolve the path to the Internet and to a server for
firmware and configuration updates. If necessary, the system administrator can also
download upgrade files and use the WebUI to update the deskset firmware and/or
configuration settings manually.
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VSP735 Administrator and Provisioning Manual
Configuring the Phone
You can configure the phone using one of three methods:
 From the phone itself, using the menus. The phone menus are best suited to
configuring a few settings, perhaps after the initial setup has been done. For
administrators, the settings available on the phone menus are limited to
network settings. See Using the Admin Settings menu on page 14. Most of the
settings accessible on the phone itself are most useful for end users. Through
the menu, they can customize the screen appearance, sounds, and manage
calls. For more information, see the VSP735 Deskset User Guide.
 The Web User Interface, or WebUI, which you access using your Internet
browser. See Using the WebUI on page 21. The browser-based interface is easy
to navigate and best-suited to configuring a wide variety of phone settings. The
WebUI has every setting required for configuring a single phone. You can enter
service provider account settings on the WebUI, configure the programmable
keys, and set up provisioning, which will allow you to automatically and
remotely update the phone after initial configuration.
 Provisioning using configuration files. Working with configuration files is the
best way to configure multiple phones. There are several methods available to
enable the phone to locate and upload a configuration file. For example, you
can enable the phone, when it starts up or reboots, to check for the presence
of a configuration file on a provisioning server. If the configuration file is new or
has been modified in any way, the phone automatically downloads the file and
applies the new settings. For more information, see Provisioning Using
Configuration Files on page 77.
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VSP735 Administrator and Provisioning Manual
Using the Phone Menu
The phone menu has four main sub-menus:
 Features—manage calls, view and add directory entries, view call history,
access messages, and use the speed dial menu.
 Status—view the deskset network status, account registration status, and
product information.
 User Settings—allows the user to set the language for the display, configure
the appearance of the display, customize the audio settings, and register a
DECT headset.
 Admin Settings—configure network settings (enter static IP addresses, for
example) and account settings.
This manual contains instructions for using the Admin Settings menu and for
accessing the Status menu. See the VSP735 User Guide for more information about
Features and User Settings.
To use the phone menu:
1. When the phone is idle, press MENU.
The main menu appears.
2. Press  or  to highlight the desired sub-menu, and then press SELECT.
 You can also press a corresponding dial pad key to select a numbered menu
item. Press 2 to view the Status menu, for example.
 Press SELECT or an appropriate soft key to save changes.
 Press CANCEL to cancel an operation, or return to the previous menu or screen.
Main Menu
1.Features
2.Status
3.User settings
4.Admin settings
Back
Select
Status
Use the status menu to verify network settings and begin troubleshooting if network
problems or account registration issues affect phone operation.
You can also find the software version of the phone on the Product Info screen,
available from the Status menu.
To view the Status menu:
1. When the phone is idle, press MENU.
2. On the Main menu, press  or  to highlight Status, then press SELECT. The
Status menu appears.
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VSP735 Administrator and Provisioning Manual
Status
1.Network
2.Line
3.Product Info
Back
Select
3. On the Status menu, press  or  to highlight the desired menu, then press
SELECT.
The available status menus are listed in the following table.
Menu
1. Network
2. Line
3. Product Info
Information listed








IP address
DHCP status (Enabled/Disabled)
Subnet Mask
Gateway IP address
DNS server 1 IP address
DNS server 2 IP address
SNTP server URL
MAC address
Lines and registration status. On the Line menu, highlight and select
the desired line to view detailed line status information:













Line status (Registered/Not registered)
Line display name
Line User ID
Registrar Server IP address
Registrar Server port number
Proxy server IP address
Proxy server port number
Model number
Serial number
MAC address
Software version
V-Series
Hardware version
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VSP735 Administrator and Provisioning Manual
Viewing Line status
When you select Line from the Status menu, the Line menu appears, listing the
available lines along with icons indicating each line’s current registration status.
Line
LINE 1
LINE 2
LINE 3
LINE 4
LINE 5
Back
Icon
Select
Description
Line registered
Line not registered
To view complete status information for a line:
1. On the Line menu, press  or  to highlight the desired line, and then press
SELECT. The full line status screen appears.
LINE 1
Status:
Registered
Display name:
John Smith
User ID:
2325550176
SIP Registrar:
10.88.51.60
Registrar port:
5060
Proxy:
10.88.51.60
Proxy port:
5060
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VSP735 Administrator and Provisioning Manual
Using the Admin Settings menu
To access the Admin Settings menu:
1. When the phone is idle, press MENU. The Main menu appears.
Main Menu
1.Features
2.Status
3.User settings
4.Admin settings
Back
Select
2. Press  or  to highlight Admin Settings, and then press SELECT.
-orPress 4 (Admin settings) on the dial pad.
3. Use the dial pad to enter the admin password, and then press ENTER. The default
password is admin (press the 123 softkey to enter letters with the dial pad).
The Admin settings menu appears.
Admin settings
1.Network setting
2.Line
3.Provisioning
4.Reset to default
5.Restart phone
Back
Select
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Using the Phone Menu
VSP735 Administrator and Provisioning Manual
The Admin Settings are listed in the following table.
Setting
Options
1. Network setting
1. DHCP (Enable, Disable)
2. Set static IP
3. VLAN ID
4. Others
2. Line
LINE 1
LINE 2
LINE 3
LINE 4
LINE 5
3. Provisioning
1. Server
2. Login
3. Password
4. Reset to default
Press SELECT to display a screen that allows you to reset
the phone to factory default settings.
5. Restart phone
Press SELECT to display a screen that allows you to restart
the phone.
Network Setting
Use the Network setting menu to configure network-related settings for the phone.
NOTE: After you press Save for any of the network settings, the phone restarts.
To use the Network setting menu:
1. From the Admin Settings menu, press  or  to highlight Network setting,
then press SELECT.
The Network setting menu appears.
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Using the Phone Menu
VSP735 Administrator and Provisioning Manual
Network setting
1.DHCP
2.Set static IP
3.VLAN ID
4.Others
Back
Select
2. Press  or  to highlight the desired option, and then press SELECT:




DHCP
Set static IP
VLAN ID
Others (DNS and NTP servers).
To enable or disable DHCP:
1. From the Network setting menu, press  or  to highlight DHCP, and then press
SELECT.
2. Press  or  to select Enabled or Disabled, and then press Save.
DHCP is enabled by default, which means the deskset will get its IP address from the
network. When DHCP is disabled, you must enter a static IP address for the deskset.
NOTE: You must be familiar with TCP/IP principles and protocols to configure static
IP settings.
To set static IP for the deskset:
1. From the Network setting menu, press  or  to highlight Set static IP, and
then press SELECT.
If DHCP is disabled, the Set static IP menu appears. If DHCP is enabled, an
error message appears briefly before returning you to the Network setting menu.
2. On the Set static IP menu, enter the static IP address. Use the dial pad and the
Add dot soft key to enter characters. Press  or  to advance to the next
character.
Set static IP
IP:
0.0.0.0
Subnet Mask:
0.0.0.0
Gateway:
0.0.0.0
Cancel
Backspc
Add dot
Save
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Using the Phone Menu
VSP735 Administrator and Provisioning Manual
3. Press  and enter the Subnet Mask. Use the dial pad and the Add dot soft key to
enter characters. Press  or  to advance to the next character.
4. Press  and enter the Gateway. Use the dial pad and the Add dot soft key to
enter characters. Press  or  to advance to the next character.
5. Press Save.
To set the VLAN ID:
1. From the Network setting menu, press  or  to highlight VLAN ID, and then
press SELECT.
The VLAN ID menu appears.
VLAN ID
WAN VLan:
Disabled
WAN port:
0
PC VLan:
Disabled
PC port:
0
Cancel
Save
2. On the VLAN ID menu, press  or  to enable or disable the WAN Vlan.
3. Press  and enter the WAN port number. Use the dial pad and the Backspc soft
key to enter characters. The valid range is 0 to 4095.
4. Press  and then press  or  to enable or disable the PC port Vlan.
5. Press  and enter the PC port number. Use the dial pad and the Backspc soft key
to enter characters. The valid range is 0 to 4095.
6. Press Save.
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VSP735 Administrator and Provisioning Manual
To set other settings (DNS and NTP):
1. From the Network setting menu, press  or  to highlight Others, and then
press SELECT.
If DHCP is disabled, the Others menu appears. If DHCP is enabled, an error
message appears briefly before returning you to the Network setting menu.
Others
DNS 1:
0.0.0.0
DNS 2:
0.0.0.0
SNTP:
us.pool.ntp.org
Cancel
Backspc
Add dot
Save
2. Enter the IP address for the primary DNS server. Use the dial pad and the
Add dot soft key to enter characters. Press  or  to advance to the next
character.
3. Press  and enter the IP address for the secondary DNS server. The deskset uses
this server if the primary server does not respond.
4. Press  and enter the IP address for the NTP server. If the deskset does not use
an NTP server, you must manually enter the time and date settings.
5. Press Save.
Line Menu
Use the Line menu to configure line-specific settings for the phone.
To use the Line setting menu:
1. From the Admin Settings menu, press  to highlight Line, and then press
SELECT.
The Line menu appears.
Line
LINE 1
LINE 2
LINE 3
LINE 4
LINE 5
Back
Select
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Using the Phone Menu
VSP735 Administrator and Provisioning Manual
2. Highlight the desired line, if necessary, by pressing , and then press SELECT.
The full configuration menu for that line appears.
LINE 1
Display name:
John Smith
User ID:
2325550176
Auth ID:
2325550176
Password:
*********
SIP Registrar:
10.88.51.60
Registrar port:
5060
Proxy:
Cancel
10.88.51.60
123
Backspc
Save
You can configure:










Display name
User ID
Authorization ID
Authorization Password
SIP Registrar Server IP
Registrar Server port
Proxy server IP
Proxy server port
Register (Yes or No)
Answer page (Manual or Auto)
For more information about these settings, see SIP Account Management on page
24.
3. Edit the Line settings using the dial pad and the soft keys available for each
setting:


Backspc—deletes a character
123—enables you to enter numbers, lower case letters, or upper case letters
with the dial pad. Does not appear when the setting accepts numbers only.
 Save—saves and applies the new settings
 Edit—enables you to edit the setting (appears for the Password setting)
Press  or  to advance to the next character.
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Using the Phone Menu
VSP735 Administrator and Provisioning Manual
Provisioning Menu
Use the Provisioning menu to manually configure auto-provisioning settings. For
more information about auto-provisioning, see Provisioning on page 67 and
Provisioning Using Configuration Files on page 77.
On the Provisioning menu you can configure:
 Server string—the URL of the provisioning server. The URL can include a
complete path to the configuration file.
 Login ID—the username the phone will use to access the provisioning server.
 Login PW—the password the phone will use to access the provisioning server.
To use the Provisioning menu:
1. From the Admin Settings menu, press  to highlight Provisioning, and then
press SELECT.
The Provisioning menu appears.
Provisioning
Server:
Login:
Password:
Cancel
Backspc
ABC
Save
2. Enter the server URL using the dial pad keys:


Backspc—deletes a character
123, ABC, abc—enables you to enter numbers, lower case letters, or upper
case letters with the dial pad. Does not appear when the setting accepts
numbers only.
 Save—prompts you to reboot the phone and apply the new settings
 Edit—enables you to edit the setting (appears for the Password setting)
The format of the URL must be RFC 1738 compliant, as follows:
“<schema>://<user>:<password>@<host>:<port>/<url-path>”
“<user>:<password>@” may be empty.
“<port>” can be omitted if you do not need to specify the port number.
3. Press  to move to the next line and enter the Login ID for access to the
provisioning server if it is not part of the server string.
4. Press  to move to the next line and enter the Login password.
5. Press Save .
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Using the Phone Menu
VSP735 Administrator and Provisioning Manual
Using the WebUI
The Web User Interface (WebUI) resides on your deskset. You can access it using an
Internet browser. After you log in to the WebUI, you can configure the phone on the
following pages:
 System
o SIP Account Management
o Call settings
o User Preferences
o Programmable Keys
o Speed Dial Keys
o Signaling Settings
o Ringer Settings
 Network
o Basic Network Settings
o Advanced Network Settings
 Contacts
o Local Directory
o Blacklist
o LDAP
o Broadsoft
o Call History
 Servicing
o Reboot
o Time and Date
o Firmware Upgrade
o Provisioning
o Security
o Certificates
o System Logs
The WebUI also has a Status page, where you can view network status and general
information about your phone. The information on this page matches the Status
menu on the phone.
To access the WebUI:
1. Ensure that your computer is connected to the same network as your deskset.
Your computer may already be connected to the network through the PC port on
the back of your deskset.
2. Find the IP address of your phone:
a. When the phone is idle, press MENU.
b. Press  to highlight Status, and then press SELECT.
c. With Network highlighted, press SELECT.
The Network status screen appears.
d. On the Network status screen, note the IP Address.
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Network
IP:
10.88.51.133
DHCP:
Enable
Subnet Mask:
255.255.0.0
Gateway:
10.88.3.120
DNS 1:
10.88.126.31
DNS 2:
10.88.126.10
SNTP:
us.pool.ntp.org
3. On your computer, open an Internet browser. (Depending on your browser, some
of the pages presented here may look different and have different controls.
Ensure that you are running the latest update of your preferred browser.)
4. Type the phone IP address in the browser address bar and press ENTER on your
computer keyboard.
The browser displays a window asking for your user name and password.
5. For the user name, enter admin. For the password, enter the default password,
admin. You can change the password later on the Servicing > Security page.
6. Click OK.
The WebUI appears.
Click topics from the navigation bar along the top of the WebUI, and then click links
to individual pages along the left. You view and change settings in two different
types of fields: drop-down lists and entry fields into which you type information. For
your security, the WebUI times out after 10 minutes, so if it is idle for that time, you
must log in again.
The remaining procedures in this section assume that you are already logged into
the WebUI.
NOTE: The settings tables in this section contain settings that appear in the WebUI
and their equivalent settings in the configuration file template. You can use the
configuration file template to create custom configuration files. Configuration files
can be hosted on a provisioning server and used for automatically configuring
phones. For more information, see Provisioning Using Configuration Files on page 77.
Saving Your Settings
Each WebUI settings page has a
button. Click
to save any changes
you have made on the page. During a configuration session, click
move on to the next WebUI page.
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WebUI: Status
The WebUI System Status page is equivalent to the Status menu on the deskset. The
System Status page shows:
 General information about your phone, including model, MAC address, and
software version
 Account Status information about your SIP account registration
 Network information regarding your phone’s network address and network
connection
 Cordless Status indicating whether a cordless headset is registered to the
deskset.
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WebUI: System
SIP Account Management
On the SIP Account Management pages, you can enter the account settings for each
line you have ordered from your service provider. Each line has its own Account
settings page.
The sip account settings are also available as parameters in the configuration file.
See “sip_account” Module: SIP Account Settings on page 88.
General Account Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Enable Account
Enable or disable the SIP account. Select to enable.
Display Name
Enter the name that will appear on the phone LCD when
account x is selected. The display name is also the text
portion of the caller ID that is displayed for outgoing calls
using account x.
User identifier
Enter the User identifier supplied by your service provider.
The User ID, also known as the Account ID, is a SIP URI
field used for SIP registration. It is also used as part of the
caller ID displayed for outgoing calls.
Authentication name
If authentication is enabled on the server, enter the
authentication name (or authentication ID) for
authentication with the server.
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Authentication password
If authentication is enabled on the server, enter the
authentication password for authentication with the server.
Dial Plan
Enter the dial plan, with dialing strings separated by a |
symbol. See Dial Plan on page 26.
Inter Digit Timeout (secs)
Sets how long the phone waits after any “P” (pause) in
the dial string or in the dial plan.
Maximum Number of Calls
Select the maximum number of concurrent active calls
allowed for that account.
Page Auto Answer
When set to Auto, enables the deskset to automatically
answer when a page is received. This is usually the desired
behavior for paging.
Feature Synchronization
Enables the phone to synchronize with Broadworks
Application Server. Changes to features such as DND, Call
Forward All, Call Forward No Answer, and Call Forward
Busy on the server side will also update the settings on
the phone menu and WebUI. Similarly, changes using the
phone or WebUI will update the settings on the server.
Line Type
Select the line type to Private or Shared. A private line will
be accessible only at the deskset you are configuring.
Shared lines can be assigned to more than one deskset. For
more information about using shared lines, see the VSP735
Deskset User Guide.
Barge-in
Enables subscribers to shared lines to “barge in” on active
calls on other shared lines.
DTMF method
Select the default DTMF transmission method. You may
need to adjust this if call quality problems are triggering
unwanted DTMF tones or you have problems sending
DTMF tones in general.
Unregister after reboot
Enables the phone to unregister the account(s) after
rebooting—before the account(s) register again as the
phone starts up. If other phones that share the same
account(s) unregister unexpectedly in tandem with the
rebooting deskset, disable this setting.
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Dial Plan
The dial plan consists of a series of dialing rules, or strings, that determine whether
what the user has dialed is valid and when the phone should dial the number.
Dialing rules must consist of the elements defined in the table below.
Element
x
[0-9]
x+
Description
Any dial pad key from 0 to 9, including # and *.
Any two numbers separated by a hyphen, where the second number is greater
than the first. All numbers within the range or valid, excluding # and *.
An unlimited series of digits.
,
This represents the playing of a secondary dial tone after the user enters
the digit(s) specified or dials an external call prefix before the comma. For
instance, “9,xxxxxxx” means the secondary dial tone is played after the
user dials 9 until any new digit is entered. “9,3xxxxxx” means only when
the digit 3 is hit would the secondary dial tone stop playing.
PX
This represents a pause of a defined time; X is the pause duration in
seconds. For instance, “P3” would represent pause duration of 3 seconds.
When “P” only is used, the pause time is the same as the Inter Digit
Timeout (see SIP Account Management on page 24).
(0:9)
This is a substitution rule where the first number is replaced by the second.
For example, “(4:723)xxxx” would replace “46789” with “723-6789”. If the
substituted number (the first number) is empty, the second number is
added to the number dialed. For example, in “(:1)xxxxxxxxxx”, the digit 1
is appended to any 10-digit number dialed.
|
This separator is used to indicate the start of a new pattern. Can be used to
add multiple dialing rules to one pattern edit box.
A sample dial plan appears below.
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SIP Server Settings
Setting
Description
Server address
Enter the IP address or domain name for the SIP server.
Server port
Enter the port number that the SIP server will use.
Registration Settings
Setting
Description
Server address
Enter the IP address or domain name for the registrar server.
Server port
Enter the port number that the registrar server will use.
Expiration
Enter the desired registration expiry time in seconds.
Registration Freq (secs)
Enter the desired registration retry frequency in seconds. If
registration using the Primary Outbound Proxy fails, the
Registration Freq setting determines the number of seconds
before a registration attempt is made using the Backup
Outbound Proxy.
Outbound Proxy Settings
Setting
Description
Server address
Enter the IP address or domain name for the proxy server.
Server port
Enter the port number that the proxy server will use.
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Backup Outbound Proxy Settings
Setting
Description
Server address
Enter the IP address or domain name for the backup proxy server.
Server port
Enter the port number that the backup proxy server will use.
Audio Settings
Setting
Description
Ringer Tone
Sets the ringer tone for incoming calls on the account.
Codec priority 1
Select the codec to be used first during a call.
Codec priority 2
Select the codec to be used second during a call if the previous
codec fails.
Codec priority 3
Select the codec to be used third during a call if previous codecs
fail.
Codec priority 4
Select the codec to be used fourth during a call if previous codecs
fail.
Codec priority 5
Select the codec to be used fifth during a call if previous codecs
fail.
Enable voice
encryption (SRTP)
Select to enable secure RTP for voice packets.
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Quality of Service
Setting
Description
DSCP (voice)
Enter the Differentiated Services Code Point (DSCP) value from the
Quality of Service setting on your router or switch.
DSCP (signalling)
Enter the Differentiated Services Code Point (DSCP) value from the
Quality of Service setting on your router or switch.
Signaling Settings
Setting
Description
Local SIP port
Enter the local SIP port.
Transport
Select the SIP transport protocol:
 TCP (Transmission Control Protocol) is the most reliable protocol
and includes error checking and delivery validation.
 UDP (User Datagram Protocol) is generally less prone to
latency, but SIP data may be subject to network congestion.
 TLS (Transport Layer Security)—the VSP600 supports secured
SIP signalling via TLS. Optional server authentication is
supported via user-uploaded certificates. TLS certificates are
uploaded using the configuration file. See “file” Module:
Imported File Settings on page 132 and consult your service
provider.
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Feature Access Codes Settings
If your IP PBX service provider uses feature access codes, then enter the applicable
codes here. You can assign many of these features to programmable feature keys,
which enables end users to press the keys to dial out the codes you enter here. To
configure programmable feature keys, see Programmable Keys on page 39.
Setting
Description
Assignable
to PFK?
Paging
Enter the paging access code.
Yes
Call Park
Enter the call park access code.
Yes
Parked Call Retrieval
Enter the call park retrieval access code.
Yes
Voicemail
Enter the voicemail access code. The code
is dialed when the user selects a line from
the phone’s Message menu.
Yes
DND ON
Enter the Do Not Disturb ON access code.
Yes
DND OFF
Enter the Do Not Disturb OFF access code.
Yes
Call Forward All ON
Enter the Call Forward All ON access code.
Yes
Call Forward All OFF
Enter the Call Forward All OFF access code.
Yes
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Call Forward No Answer ON
Enter the Call Forward No Answer ON
access code.
Yes
Call Forward No Answer OFF
Enter the Call Forward No Answer OFF
access code.
Yes
Call Forward Busy ON
Enter the Call Forward Busy ON access code.
Yes
Call Forward Busy OFF
Enter the Call Forward Busy OFF access code.
Yes
Anonymous Call Reject ON
Enter the Anonymous Call Reject ON
access code.
No
Anonymous Call Reject OFF
Enter the Anonymous Call Reject OFF
access code.
No
Anonymous Call ON
Enter the Anonymous Call ON access code.
No
Anonymous Call OFF
Enter the Anonymous Call OFF access code.
No
Call Waiting ON
Enter the Call Waiting ON access code.
No
Call Waiting OFF
Enter the Call Waiting OFF access code.
No
Group Call Pickup
Enter the Group Call Pickup code. Dialing
the code enables the user to answer a call
ringing at another deskset that is part of
the same group.
Yes
Direct Call Pickup
Enter the Direct Call Pickup code. Dialing
the code enables the user to answer a call
ringing at another deskset.
Yes
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Busy Lamp Field
Setting
Description
List URI
Enter the BLF list URI, as supplied by or set up with your
service provider. For example, blf-list1@sipservice.com.
This list contains a list of extensions that are eligible for BLF
monitoring. You can assign keys for BLF monitoring on the
Programmable Keys page. See page 39.
Remote Pickup Code
Enter the remote pickup code for the BLF list, as supplied
by your service provider.
Voicemail Settings
Setting
Description
BLF subscription
expiration
Enter the BLF subscription expiry time (in seconds) for
account x.
Enable MWI Subscription
When enabled, the account subscribes to the “message
summary” event package. The account may use the User
ID or the service provider’s “Mailbox ID”.
Mailbox ID
Enter the URI for the mailbox ID. The phone uses this URI
for the MWI subscription. If left blank, the User ID is used
for the MWI subscription.
MWI subscription
expiration
Enter the MWI subscription expiry time (in seconds) for
account x.
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Ignore unsolicited MWI
When selected, unsolicited MWI notifications—notifications
in addition to, or instead of SUBSCRIBE and NOTIFY
methods—are ignored for account x. If the deskset receives
unsolicited MWI notifications, the deskset Message Waiting
LED will not light to indicate new messages.
Disable this setting if:
 MWI service does not involve a subscription to a
voicemail server. That is, the server supports unsolicited
MWI notifications.
 you want the Message Waiting LED to indicate new
messages when the deskset receives unsolicited MWI
notifications.
Enable Stutter Dial Tone
Enables or disables the stutter dial tone for that account
(indicating message(s) waiting) when the phone goes off hook.
NAT Traversal
Setting
Description
Enable STUN
Enables or disables STUN (Simple Traversal of UDP through
NATs) for account x. The Enable STUN setting allows the
phone to identify its publicly addressable information
behind a NAT via communicating with a STUN server.
Server address
Enter the STUN server IP address or domain name.
Server port
Enter the STUN server port.
Enable UDP Keep-Alive
Enables or disables UDP keep-alives. Keep-alive packets are
used to maintain connections established through NAT.
Keep-alive interval (secs)
Enter the interval (in seconds) for sending UDP keep-alives.
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Music On Hold Settings
Setting
Description
Enable Local MoH
Enables or disables a hold-reminder tone that the user
hears when a far-end caller puts the call on hold.
Network Conference Settings
Setting
Description
Enable Network Conference
Enables or disables network conferencing for account x.
Conference URI
Enter the URI for the network bridge for conference
handling on account x.
Session Timer
Setting
Description
Enable Session Timer
Enables or disables the SIP session timer. The session
timer allows a periodic refreshing of a SIP session using
the RE-INVITE message.
Minimum value (secs)
Sets the session timer minimum value (in seconds) for
account x.
Maximum value (secs)
Sets the session timer maximum value (in seconds) for
account x.
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Call Settings
You can configure call settings for each account. Call Settings include Do Not Disturb
and Call Forward settings.
The call settings are also available as parameters in the configuration file. See
“call_settings” Module: Call Settings on page 126.
General Call Settings
Setting
Description
Anonymous Call Reject
Enables or disables rejecting calls indicated as “Anonymous.”
Enable Anonymous Call
Enables or disables outgoing anonymous calls. When enabled,
the caller name and number are indicated as “Anonymous.”
Do Not Disturb
Setting
Description
Enable DND
Turns Do Not Disturb on or off.
Incoming Calls
When set to Show, the phone displays incoming call
information while Do Not Disturb is on. When set to Reject,
the phone rejects incoming calls without alerting the user.
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Call Forward
Setting
Description
Enable Call Forward Always
Enables or disables call forwarding for all incoming
calls on that account. Select to enable.
Target Number
Enter a number to which all incoming calls will be
forwarded.
Enable Call Forward Busy
Enables or disables forwarding incoming calls to the
target number if the number of active calls has
reached the maximum number of calls configured for
account x.
Target Number
Enter a number to which incoming calls will be
forwarded when Call Forward Busy is enabled.
Enable Call Forward No Answer
Enables or disables call forwarding for unanswered
calls on that line.
Target Number
Enter a number to which unanswered calls will be
forwarded.
Delay
Select the number of rings before unanswered calls
are forwarded.
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User Preferences
On the User Preferences page, you can configure some basic settings for the phone
and set hold reminder and call waiting settings. The User Preferences page is also
available to phone users when they log on to the WebUI.
The user preference settings are also available as parameters in the configuration
file. See “user_pref” Module: User Preference Settings on page 123.
General User Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
WebUI Language
Sets the language that appears on the WebUI.
Phone Language
Sets the language that appears on the phone.
Backlight Timer
Sets how long (in seconds) the screen backlight stays on after the
last button press.
Ringer Volume
Sets the ringer volume for incoming calls. You can also use the
VOLUME  or  keys on the deskset.
Default Audio Mode
Sets how calls are answered when you press a line key or
Answer.
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Call Hold Reminder
Setting
Description
Enable Call Hold
Reminder Tone
Enables or disables the call hold reminder tone. Select to
enable.
Tone Interval (secs)
Sets the interval for the call hold reminder tone, in seconds.
Call Waiting
Setting
Description
Call Waiting Off
When selected, disables incoming call notifications when
the user is already on a call. Incoming calls are rejected.
Call Waiting On
When selected, enables incoming call notifications when the
user is already on a call.
Enable Call Waiting Tone
Enables or disables the call waiting tone. Select to enable.
Tone Interval (secs)
Sets the interval for the call waiting tone, in seconds.
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Programmable Keys
The deskset has 16 dual-function programmable keys. You can assign up to 32
functions to the programmable keys on the Programmable Keys page.
Keys can have identical functions, depending on the “Type” of key. For example, you
can assign several “Account”-type keys to Account 1 to enable users to manage
multiple calls on Account 1. You can also assign multiple Quick Dial keys.
The programmable key settings are also available as parameters in the configuration
file. See “pfk” Module: Programmable Feature Key Settings on page 129.
For the programmable key default settings, see Programmable Keys on page 8.
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
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Type
Description
Account
Configures the key for accessing an account. Users can make or answer
calls by pressing these keys. The key LED will change according to call
activity.
After selecting Account in the Type column, select the account number
in the Account column.
Directory
Configures the key to access the Directory menu. Users can then press
the key to view the Directory menu.
Call History
Configures the key to access the Call History list. Users can then press
the key to view the Call History list.
Redial
Configures the key to access the Redial list. Users can then press the
key to view the Redial list.
Messages
Configures the key to access the Message menu. Users can then press
the key to view the Message menu.
Do Not Disturb
Configures the key to turn Do Not Disturb on or off. The key is lit orange
when DND is on.
Call Forward
All
Configures the key to turn Call Forward All on or off. In the Account
column, select the account for which Call Forward All will apply. Before
assigning the key, ensure that you configure Call Forward settings on
the Call Settings page.
Call Forward
No Answer
Configures the key to turn Call Forward No Answer on or off. In the
Account column, select the account for which Call Forward No Answer
will apply. Before assigning the key, ensure that you configure Call
Forward settings on the Call Settings page.
Call Forward
Busy
Configures the key to turn Call Forward Busy on or off. In the Account
column, select the account for which Call Forward Busy will apply.
Before assigning the key, ensure that you configure Call Forward
settings on the Call Settings page.
Quick Dial
Configures the key to dial a number on the selected line. After selecting
Quick Dial, enter the number to be dialed in the Value column. In the
Account column, select the account on which the number will be dialed
out.
BLF (Busy
Lamp Field)
Configures the key to monitor another extension. In the Value column,
enter the URI of the extension you want to monitor with this key. For
example, 2325552001@sipservice.com.
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Page
Configures the key to call one or a group of phones. Pressing the key
dials the Paging feature access code. You must enter the feature access
code for Paging on the SIP Account Management page.
You can configure pages to be automatically answered. See “Page Auto
Answer” under SIP Account Management.
Multicast Page
Configures the key to make outgoing multicast pages. In the Value
column, enter a valid Paging Zone ID (ranging from 1 to 10). Multicast
paging differs from standard paging in that it is handled locally by the
Deskset and does not require a subscription through the hosted server.
To use multicast paging, you must first set up paging zones on the
WebUI. See Error! Reference source not found. on page Error!
Bookmark not defined.
Park Call
Enables the user to park a call. Pressing the key dials the Call Park
feature access code (FAC) configured on the SIP Account Management
page. In the Account column, select the account on which the feature
access code will be dialed out. For example, choose Account 1 if you
wish to use the Call Park FAC that you entered for account 1.
Retrieve Park
Call
Enables the user to retrieve a parked call. Pressing the key dials the
Parked Call Retrieval feature access code (FAC) configured on the SIP
Account Management page. In the Account column, select the account
on which the feature access code will be dialed out. For example,
choose Account 1 if you wish to use the Parked Call Retrieval FAC that
you entered for account 1.
In Call DTMF
Configures the key to dial a string of numbers while the end user is on a
call. For example, pressing the key might dial a conference access code.
After selecting In Call DTMF, enter the number to be dialed in the Value
column.
Call return
Configures the key to dial the number of the last missed call.
Group Call
Pickup
Enables the user to answer a call ringing at another extension. The call
can be ringing at any extension in the phone’s call pickup group.
Pressing the key dials the Group Call Pickup feature access code (FAC)
configured on the SIP Account Management page.
Direct Call
Pickup
Enables the user to answer a call ringing at a specific deskset. Pressing
the key dials the Direct Call Pickup feature access code (FAC) configured
on the SIP Account Management page. Depending on the server
requirements, the user may then need to enter the number of the
ringing extension.
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Speed Dial Keys
On the Speed Dial page, you can enter up to 10 speed dial numbers. For each speed
dial number you enter, you must assign the account on which the number will be
dialed out.
To dial a speed dial number, press and hold the dial pad key that matches the speed
dial entry number.
NOTE: This menu duplicates the speed dial menu on the phone (Main Menu >
Features > Speed dial). Entries that are entered and saved on the WebUI replace
entries that were entered using the phone. Similarly, entries that are configured
using the phone menu will update entries on the WebUI.
NOTE: You can also assign programmable function keys as quick dial keys, which
perform a similar function to speed dial keys. However, users cannot add or edit
phone numbers for programmable feature keys. The Speed Dial page is primarily
intended for users to enter numbers that they personally want to dial often.
The speed dial key settings are also available as parameters in the configuration file.
See
“speed_dial” Module: Speed Dial Settingson page 130.
After entering information on this page, click
to save it.
To enter speed dial numbers:
1. In the Name column, enter the name associated with this speed-dial entry.
2. In the Value column, enter a phone number for the desired key.
3. In the Account column, select the account that this speed dial number will use.
4. Click
.
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Speed Dial Keys
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings.
Setting
Description
Name
The name associated with the speed dial entry.
Value
The phone number that the speed dial key dials when pressed and held.
Account
The SIP account that the phone will use to dial the number.
Signaling Settings
The signalling settings are also available as parameters in the configuration file. See
“network” Module: Network Settings on page 102.
After entering information on this page, click
to save it.
Voice Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Min Local RTP port
Enter the lower limit of the Real-time Transport Protocol (RTP)
port range. RTP ports specify the minimum and maximum port
values that the phone will use for RTP packets.
Max Local RTP port
Enter the upper limit of the RTP port range.
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NAT Traversal
The NAT Traversal settings are communicated to the VoIP server so that the phone is
reachable when connected to the Internet behind NAT.
Setting
Description
Enable IP Masquerading
Select to enable NAT traversal and IP masquerading.
Public IP address
Enter the external IP address of your router. This setting
identifies the router’s public address to the VoIP server.
Public SIP port
Enter the router port number being used for SIP. This
setting identifies the router’s port to the VoIP server.
Min Public RTP port
Enter the lower limit of the public RTP port range.
Max Public RTP port
Enter the upper limit of the public RTP port range.
Ringer Settings
The Ringer Settings enable you to provide a distinctive ringing feature via the custom
Alert-Info header associated with an incoming call. This setting overrides the ringer
tone you have set for the account. For example, you can set a unique ringer tone to
alert the deskset user upon receiving any incoming calls tagged as "important" in the
Alert-Info header.
The SIP Invite message contains an Alert-Info header that the phone checks in order
to determine which ringer tone to play. The Alert-Info header format is as follows:
Alert-Info: info=info_text
If the header contains the “info” parameter, the phone attempts to match it to the
Distinctive Ringing Text. If there is a match, the associated tone will play. If there is
no match, the default tone for the account will play.
The matching is done on a “first match” basis. In the case of duplicate text strings,
the ringer tone associated with the first matched entry in the Distinctive Ringing Text
list will play.
The server-side configuration must be done with your service provider. This is where
the SIP Invite text (“Distinctive Ringing Text”) will be derived.
The ringer settings are also available as parameters in the configuration file. See
“ringersetting” Module: Distinctive Ringer Settings on page 131.
After entering information on this page, click
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Setting
Description
Distinctive Ringing
Text
Enter the text that will match the “info” parameter and play the
ringer tone. The matching of the “info” parameter and
Distinctive Ringing Text is case sensitive. The maximum length
of the Distinctive Ringing Text is 40 characters.
Internal Ringer Tone
Select the desired ringer from the list.
Paging Zone
On the Paging Zone page, you can enter the multicast IP addresses that the phone
will monitor. When a page is sent out using this multicast IP address, all phones that
are programmed to monitor that IP address will receive the paging RTP stream and
play the page on their speakerphone. You can also enable the phone to send out
multicast pages using a particular multicast IP address.
You must first set up paging groups (each group consisting of a multicast paging IP
address and assigned User IDs) on your SIP PBX. The deskset can monitor a
maximum of 10 multicast IP addresses.
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Setting
Description
Name
Enter the name of the paging zone. Names can be a maximum of
15 characters. The paging zone name is displayed on the LCD
during incoming and outgoing multicast pages.
Multicast IP
Enter the paging zone multicast IP address. The IP address range
for multicast addresses is 224.0.0.0–239.255.255.255.
Multicast Port
Enter the multicast port used by the multicast IP address. The
valid port range is 1 to 65535.
Priority
Select the paging zone priority from 1 to 10. Zones with a
priority higher than another zone can interrupt the lower-priority
zone’s active page.
In addition, a call priority setting is available in the configuration
file (page_zone.call_priority_threshold). This priority setting also
ranges from 1 to 10 (2 is the default). If the paging zone priority
is higher or equal to the call priority, then a multicast page can
interrupt an active, dialing, or incoming call.
Enable Incoming
Page
Select to enable the deskset to receive incoming pages for that
paging zone. If the “Enable Incoming Page” checkbox is not
selected, the phone will not listen for the multicast, but will still
be able to broadcast an outgoing page.
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Network
You can set up the phone for your network configuration on the Network settings
page. Your service provider may require you to configure your network to be
compatible with its service, and the phone settings must match the network settings.
The network settings are also available as parameters in the configuration file. See
“network” Module: Network Settings on page 102.
After entering information on this page, click
to save it.
Basic Network Settings
NOTE: If you disable DHCP on this page, you must configure static IP settings for
the phone. You must be familiar with TCP/IP principles and protocols to configure
static IP settings.
Basic Network Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Enable DHCP
DHCP is selected (enabled) by default, which means the deskset will
get its IP address, Subnet Mask, Gateway, and DNS Server(s) from
the network. When DHCP is disabled, you must enter a static IP
address for the deskset, as well as addresses for the Subnet Mask,
Gateway, and DNS Server(s).
IP Address
If DHCP is disabled, enter a static IP address for the deskset.
Subnet Mask
Enter the subnet mask.
Gateway
Enter the address of the default gateway (in this case, your
router).
Primary DNS
If DHCP is disabled or you don’t wish to use the DHCP-assigned
DNS server (or one specified by your service provider), enter
addresses for the primary and secondary DNS servers.
Secondary DNS
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Advanced Network Settings
VLAN
You can organize your network and optimize VoIP performance by creating a virtual
LAN for phones and related devices.
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Enable LAN Port VLAN
Enable if the phone is part of a VLAN on your network. Select
to enable.
VID
Enter the VLAN ID (vlan 5, for example).
Priority
Select the VLAN priority that matches the Quality of Service
(QOS) settings that you have set for that VLAN ID. Outbound
SIP packets will be marked and sent according to their priority. 7
is the highest priority. NOTE: Configuring QOS settings for your
router or switch is a subject outside the scope of this document.
Enable PC Port VLAN
Enable if the phone is part of a VLAN on your network. Select
to enable.
VID
Enter the PC Port VLAN ID (vlan 5, for example).
Priority
Select the VLAN priority that matches the Quality of Service
(QOS) settings that you have set for that VLAN ID. Outbound
SIP packets will be marked and sent according to their priority. 7
is the highest priority. NOTE: Configuring QOS settings for your
router or switch is a subject outside the scope of this document.
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LLDP-MED
Setting
Description
Enable LLDP-MED
Enables or disables Link Layer Discovery Protocol for Media
Endpoint Devices (LLDP-MED). LLDP-MED is a standards-based
discovery protocol supported on some network switches. It is
required for auto-configuration with VLAN settings.
Packet Interval (secs)
Sets the LLDP-MED packet interval (in seconds).
802.1x
Setting
Description
Enable 802.1x
Enables or disables the 802.1x authentication protocol. This
protocol allows the phone to attach itself to network equipment
that requires device authentication via 802.1x.
Identity
Enter the 802.1x EAPOL identity.
MD5 Password
Enter the 802.1x EAPOL MD5 password.
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Contacts
Local Directory
On the Local Directory page, you can manage your local directory entries. You can
sort, edit, delete, and add contact information for up to 200 entries. In order to back
up your contacts or import another local directory file, the page also enables you to
export and import your phone’s local directory.
The Local Directory lists entries on up to 10 pages, with 20 entries per page. Click
,
,
, or a page number to view the desired page of entries.
NOTE: You can also use the phone menu to manage local directory entries. For more
information, see the VSP735 Deskset User Guide.
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The following table describes the buttons available on the Local Directory page.
Click
To…
Sort the list by last name.
Edit information for an entry
View the next page of entries.
View the last page of entries.
View the first page of entries.
Delete selected entries from the directory. Click Select All
to select every entry on the page you are viewing.
Add a new directory entry.
Delete all Directory entries.
Import a directory file.
Export the directory.
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To add a new directory entry:
1. Click
.
The Create Local Directory Entry page appears.
2. Enter the required information as described in the following table.
Create Local Directory Entry
Setting
Description
Range
Default
First Name
Enter the appropriate names in these fields.
The maximum length of the first name and
last name fields is 15 characters.
n/a
Blank
Ringer Tone
Sets a unique ringer tone for calls from this
directory entry.
Auto, Tone
1–10
Tone 1
Account
Sets the account used when you dial this
directory entry.
Default
Account,
Account 1–5
Default
Account
n/a
Blank
Last Name
Home Number
Work Number
Enter the appropriate names and numbers
in these fields.
Mobile Number
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Directory Import/Export
The best way to create a directory file for import is to first export the directory from
the phone. After exporting the file, open it in an .xml editor and add or modify
entries.
Importing a directory file adds the imported directory entries to existing entries.
Therefore, it is possible to have duplicate entries after importing a directory file. If
you are importing a “complete” directory file with the aim of replacing the entire
to clear the directory before
current directory, use Select All and
importing the file.
NOTE: Using the configuration file, you can set whether an imported directory file
adds to or replaces existing entries. See “file” Module: Imported File Settings on
page 132.
Directory files are .xml files that have the following tags:
Local Directory WebUI field
Directory file XML tag
First Name
<DIR_ENTRY_NAME_FIRST>
Last Name
<DIR_ENTRY_NAME_LAST>
Home Number
<DIR_ENTRY_NUMBER_HOME>
Work Number
<DIR_ENTRY_NUMBER_WORK>
Mobile Number
<DIR_ENTRY_NUMBER_MOBILE>
Account
<DIR_ENTRY_LINE_NUMBER>
Call Block (not on WebUI)
<DIR_ENTRY_BLOCK>
Ringer Tone
<DIR_ENTRY_RINGER>
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Blacklist
On the Blacklist page, you can manage local blacklist entries. The phone rejects calls
from numbers that match blacklist entries. You can sort, edit, delete, and add up to
200 blacklist entries. In order to back up your blacklist entries or import another
local blacklist file, the page also enables you to export and import your phone’s
blacklist.
The blacklist lists entries on up to 10 pages, with 20 entries per page. Click
,
,
, or a page number to view the desired page of entries.
NOTE: You can also use the phone menu to manage blacklist entries. For more
information, see the VSP735 Deskset User Guide.
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The following table describes the buttons available on the Blacklist page.
Click
To…
Sort the list by last name.
Edit information for an entry
View the next page of entries.
View the last page of entries.
View the first page of entries.
Delete selected entries. Click Select All to select every
entry on the page you are viewing.
Add a new entry.
Delete all entries.
Import a blacklist file.
Export the blacklist.
To add a new blacklist entry:
1. Click
.
The Create Blacklist Entry page appears.
2. Enter the required information as described in the following table.
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Create Blacklist Entry
Setting
Description
Range
Default
First Name
Enter the appropriate names in
these fields. The maximum length of
the first name and last name fields
is 15 characters.
n/a
Blank
Sets the account used when you dial
this directory entry.
Default
Account,
Account 1–5
Account 1
n/a
Blank
Last Name
Account
Home Number
Work Number
Enter the appropriate names and
numbers in these fields.
Mobile Number
Blacklist Import/Export
The best way to create a blacklist file for import is to first export the blacklist from
the phone. After exporting the file, open it in an .xml editor and add or modify
entries.
Importing a blacklist file adds the imported blacklist entries to existing entries.
Therefore, it is possible to have duplicate entries after importing a blacklist file. If
you are importing a “complete” blacklist file with the aim of replacing the entire
to clear the blacklist before
current blacklist, use Select All and
importing the file.
NOTE: Using the configuration file, you can set whether an imported blacklist file
adds to or replaces existing entries. See “file” Module: Imported File Settings on
page 132.
Blacklist files are .xml files that have the following tags:
Blacklist WebUI field
Blacklist file XML tag
First Name
<BLACKLIST_ENTRY_NAME_FIRST>
Last Name
<BLACKLIST_ENTRY_NAME_LAST>
Home Number
<BLACKLIST_ENTRY_NUMBER_HOME>
Work Number
<BLACKLIST_ENTRY_NUMBER_WORK>
Mobile Number
<BLACKLIST_ENTRY_NUMBER_MOBILE>
Account
<BLACKLIST_ENTRY_LINE_NUMBER>
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LDAP
The phone supports remote Lightweight Directory Access Protocol (LDAP) directories.
An LDAP directory is hosted on a remote server and may be the central directory for
a large organization spread across several cities, offices, and departments. You can
configure the phone to access the directory and allow users to search the directory
for names and telephone numbers.
The LDAP settings are also available as parameters in the configuration file. See
“remoteDir” Module: Remote Directory Settings on page 117.
After entering information on this page, click
to save it.
LDAP Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Enable LDAP
Enables or disables the phone’s access to the LDAP directory.
Directory name
Enter the LDAP directory name.
Server address
Enter the LDAP server domain name or IP address.
Server port
Enter the LDAP server port.
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Version
Select the LDAP protocol version supported on the phone.
Ensure the protocol value matches the version assigned on
the LDAP server.
Authentication scheme
Select the LDAP server authentication scheme.
Authentication name
Enter the user name or authentication name for LDAP
server access.
Authentication password
Enter the authentication password for LDAP server access.
Base
Enter the LDAP search base. This sets where the search
begins in the directory tree structure. Enter one of more
attribute definitions, separated by commas (no spaces).
Your directory may include attributes like “cn” (common
name) or “ou” (organizational unit) or “dc” (domain
component).
For example
ou=accounting,dc=vtech,dc=com
Maximum number of
entries
Sets the maximum number of entries returned for an LDAP
search. Limiting the number of hits can conserve network
bandwidth.
Maximum search delay
Enter the delay (in seconds) before the phone starts
returning search results.
First name filter
Enter the first name attributes for LDAP searching. The
format of the search filter is compliant to the standard
string representations of LDAP search filters (RFC 2254).
Last name filter
Enter the last name attributes for LDAP searching. The
format of the search filter is compliant to the standard
string representations of LDAP search filters (RFC 2254).
Phone number filter
Enter the number attributes for LDAP searching. The format
of the search filter is compliant to the standard string
representations of LDAP search filters (RFC 2254).
First name attribute
Sets the attribute for first name. What you enter here
should match the first name attribute for entries on the
LDAP server (gn for givenName, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Last name attribute
Sets the attribute for last name. What you enter here
should match the last name attribute for entries on the
LDAP server (sn for surname, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
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Work number attribute
Sets the attribute for the work number. What you enter
here should match the work number attribute for entries on
the LDAP server (telephoneNumber, for example). This
helps ensure that the phone displays LDAP entries in the
same format as the Local Directory.
Mobile number attribute
Sets the attribute for the mobile number. What you enter
here should match the mobile number attribute for entries
on the LDAP server (mobile, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Home number attribute
Sets the attribute for the home number. What you enter
here should match the home number attribute for entries
on the LDAP server (homePhone, for example). This helps
ensure that the phone displays LDAP entries in the same
format as the Local Directory.
Lookup for incoming calls
Enables or disables LDAP incoming call lookup. If enabled,
the phone searches the LDAP directory for the incoming call
number. If the number is found, the phone uses the LDAP
entry for CID info.
Lookup in dialing mode
Enables or disables LDAP outgoing call lookup. If enabled,
numbers entered in pre-dial or live dial are matched against
LDAP entries. If a match is found, the LDAP entry is
displayed for dialing.
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Broadsoft
The phone supports access to the Broadsoft Phonebook. Users can search for and call
contacts that are hosted on the Broadsoft Phonebook. On the Broadsoft Phonebook
page, you must enter the path and credentials to enable the phone to access the
Broadsoft Phonebook.
Broadsoft Phonebook
Setting
Description
Enable Broadsoft
Phonebook
Enables or disables the phone’s access to the Broadsoft
phonebook.
Display name
Enter the display name for the Broadsoft Phonebook. This
name appears on the Directory list on the deskset menu.
Server address
Enter the Broadsoft Phonebook server domain or IP address.
Port
Enter the Broadsoft Phonebook server port.
Authentication name
Enter the user name or authentication name for Broadsoft
Phonebook access.
Authentication password
Enter the authentication password for Broadsoft Phonebook
access.
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Call History
The Call History page has no configurable settings. It displays Missed Calls, Received
Calls, and Dialed Calls. Users can view their call history and “click to dial” numbers if
click to dial is enabled.
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Servicing
Reboot
To manually reboot the phone and apply settings that you have updated, click
.
Time and Date
On the Time and Date page, you can manually set the time and date, and the time
and date formats. You can also set the system time to follow a Network Time
Protocol (NTP) Server (recommended) or you can set the time and date manually.
The time and date settings are also available as parameters in the configuration file.
See “time_date” Module: Time and Date Settings on page 111.
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Time and Date Format
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Date Format
Sets the date format.
Time Format
Sets the clock to a 24-hour or 12-hour format.
Network Time Settings
Setting
Description
Enable Network Time
Enables or disables getting time and date information for
your phone from the Internet.
NTP Server
If Enable Network Time is selected, enter the URL of your
preferred time server.
Use DHCP (Option 42)
If Enable Network Time is selected, select to use DHCP to
locate the time server. Option 42 specifies the NTP server
available to the phone. When enabled, the phone obtains the
time in the following priority: 1. Option 42 2. NTP Server
3. Manual time.
Time Zone and Daylight Savings Settings
Setting
Description
Time Zone
Select your time zone from the list.
Automatically adjust
clock for Daylight
Savings
Select to adjust the clock for daylight savings time according
to the NTP server and time zone setting. To disable daylight
savings adjustment, disable both this setting and Userdefined Daylight Savings Time.
User-defined DST
Select to set your own start and end dates and offset for
Daylight Savings time. To disable daylight savings
adjustment, disable both this setting and Automatically
adjust clock for Daylight Savings.
DST Start: Month
If User-defined DST is enabled, set the start date and time
for daylight savings: Month, week, day, and hour.
DST Start: Week
DST Start: Day
DST Start: Hour
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If User-defined DST is enabled, set the end date and time for
daylight savings: Month, week, day, and hour.
DST End: Month
DST End: Week
DST End: Day
DST End: Hour
Daylight Savings Offset
If User-defined DST is enabled, this specifies the daylight
savings adjustment (in minutes) to be applied when the
current time is between Daylight Savings Start and Daylight
Savings End.
Use DHCP
(Option 2/100/101)
If Enable Network Time is selected, select to use DHCP to
determine the time zone offset. Options 2, 100 and 101
determine time zone information.
Manual Time Settings
If Enable Network Time is disabled or if the time server is not available, use Manual
Time Settings to set the current time.
Setting
Description
Date
Select the current year, month, and day.
Time
Sets the current hour, minute, and second.
Click
to start the phone using the manual time settings.
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Firmware Upgrade
You can update the phone with new firmware using the following methods:
 Retrieving a firmware update file from a remote host computer and accessed
via a URL. This central location may be arranged by you, an authorized VESA
dealer, or your SIP service provider. Enter the URL under Firmware Server
Settings.
 Using a file located on your computer or local network. No connection to the
Internet is required. Consult your dealer for access to firmware update files.
Click Manual Upgrade to view the page where you can manually upgrade the
phone’s firmware.
The firmware upgrade settings are also available as parameters in the configuration
file. See “provisioning” Module: Provisioning Settings on page 107.
Firmware Server Settings
Click the link for each setting to see the matching configuration file parameter in
Appendix A: Configuration File Settings. Default values and ranges are listed there.
Setting
Description
Firmware URL
The URL where the firmware update file resides. This
should be a full path, including the filename of the
firmware file.
Server authentication name
Authentication username for the firmware server
Server authentication password
Authentication password for the firmware server
To update the firmware immediately:
1. Click
.
NOTE: You can also configure the phone to check for firmware updates at regular
intervals. See the Provisioning page.
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Manual Firmware Update and Upload
On the Manual Firmware Update Settings page, you can upgrade the phone firmware
using a file located on your computer or local network.
To update the firmware using a file on your computer or local network:
1. On the Manual Firmware Update page, click
the firmware update file.
2. Click
to locate and open
.
The phone will update its firmware and restart.
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Provisioning
Provisioning refers to the process of acquiring and applying new settings for the
phone using configuration files retrieved from a remote computer. After a phone is
deployed, subsequent provisioning can update the phone with new settings; for
example, if your service provider releases new features. See also Provisioning Using
Configuration Files on page 77.
With automatic provisioning, you enable the phone to get its settings automatically—
the process occurs in the background as part of routine system operation. Automatic
provisioning can apply to multiple phones simultaneously.
With manual provisioning, you update the phone settings (configuration and/or
firmware) yourself via Provisioning > Import Configuration and/or Firmware
Upgrade > Manual Upgrade. Manual provisioning can only be performed on one
phone at a time.
On the Provisioning page, you can enter settings that will enable the phone to
receive automatic configuration and firmware updates. The Provisioning page also
allows you to manually update phone configuration from a locally stored
configuration file using an Import function. You can also export the phone’s
configuration—either to back it up or to apply it to another phone—to a file on your
computer.
The provisioning process functions according to the Resynchronization settings and
Provisioning Server Settings. The phone checks for the provisioning URL from the
following sources in the order listed below:
1. PnP—Plug and Play Subscribe and Notify protocol
2. DHCP Options
3. Preconfigured URL
If one of these sources is disabled, not available, or has not been configured, the
phone proceeds to the next source until reaching the end of the list.
The provisioning settings are also available as parameters in the configuration file.
See “provisioning” Module: Provisioning Settings on page 107.
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Provisioning Settings
Setting
Description
Provisioning server
URL of the provisioning file(s). The format of the URL must
be RFC 1738 compliant, as follows:
“<schema>://<user>:<password>@
<host>:<port>/<url-path>”
“<user>:<password>@” may be empty.
“<port>” can be omitted if you do not need to specify the
port number.
Server authentication
name
User name for access to the provisioning server
Server authentication
password
Password for access to the provisioning server
Plug-and-Play Settings
Setting
Description
Enable PnP Subscribe
Select to enable the phone to search for the provisioning
URL via a SUBSCRIBE message to a multicast address
(224.0.1.75). The phone expects the server to reply with a
NOTIFY that includes the provisioning URL. The process
times out after five attempts.
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DHCP Settings
Use DHCP Options
Enables the phone to use DHCP options to locate and retrieve
the configuration file. When selected, the phone automatically
attempts to get a provisioning server address, and then the
configuration file. If DHCP options do not locate a configuration
file, then the server provisioning string is checked.
NOTE: Ensure that DHCP is also enabled on the Network
> Basic settings page.
DHCP Option Priority 1
If DHCP is enabled, sets the DHCP Option priority. Select
the highest priority option.
DHCP Option Priority 2
If DHCP is enabled, sets the DHCP Option priority. Select
the second highest priority option.
DHCP Option Priority 3
If DHCP is enabled, sets the DHCP Option priority. Select
the third highest priority option.
Vendor Class ID (DHCP 60)
DHCP Option 60 is available to send vendor-specific
information to the DHCP Server.
User Class Info (DHCP 77)
DHCP Option 77 is available to send vendor-specific
information to the DHCP Server.
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Resynchronization
Setting
Description
Mode
Sets which files the phone checks for at regular intervals. It can
check for configuration files, firmware update files (from the URL
entered on the Firmware Server Settings page), or both. NOTE:
When checking for both config and firmware files, the firmware
URL can be within the config file. This firmware URL takes take
precedence over the URL on the Firmware Server Settings page. It
will also update the URL on the Firmware Server Settings page.
This allows you to change the firmware URL automatically.
Bootup Check
Sets the phone to check the provisioning URL for new configuration
and/or firmware files upon bootup. The update is applied as part of
the reboot process.
Interval
Sets an interval, in minutes, for checking for updates.
Use encryption
Enables an AES-encrypted configuration file to be decrypted before
being applied to the phone. Select if the configuration file has been
secured using AES encryption. See Securing Configuration Files
with AES Encryption on page 80.
Passphrase
If the configuration file has been secured using AES encryption,
enter the 16-bit key. See Securing Configuration Files with AES
Encryption on page 80.
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Import Configuration
You can configure the phone by importing a configuration file from your computer or
your local network. For more information about configuration file types and
configuration file formatting, see Provisioning Using Configuration Files on page 77.
To import a configuration file:
1. Click
to locate and open the configuration file.
.
2. Click
The phone will update its configuration.
Manually importing a configuration file differs from the auto-provisioning process in
that:
 The phone does not check whether the file has been loaded before. The
configuration file is processed whether or not it is different from the current
version.
 The phone will restart immediately after importing the configuration file,
without waiting for one minute of activity.
Export Configuration
You can export all the settings you have configured on the WebUI and save them as
a configuration file on your computer. You can then use this configuration file as a
backup, or use it to update other phones.
NOTE: The exported configuration file will contain the following passwords in plain
text:







SIP account authentication password
EAPOL password
Firmware server password
Provisioning server password
Encryption passphrase
LDAP server password
Broadsoft directory server password.
Please ensure that you save the exported configuration file in a secure location.
To export the configuration file:
1. Click
.
The format of the exported file is <model name>_<mac address>.cfg. For
example, VSP735_0011A0OCF489.cfg.
Exporting a configuration file generates two header lines in the configuration file.
These header lines provide the model number and software version in the following
format:
#Model Number = xxxxxxx
#SW Version = xxxxxxx
You can use the exported file as a general configuration file, and duplicate the
settings across multiple units. However, ensure that you edit the file to remove any
MAC-specific SIP account settings before applying the general configuration file to
other units.
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Reset Configuration
You can reset the phone to its default settings.
To reset the phone to its default configuration:
1. Under Reset Configuration, click
.
2. When the confirmation box appears, click OK.
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Security
On the Security page you can reset the admin password, reset the user password,
and enter web server settings.
The security settings are also available as parameters in the configuration file. See
“web” Module: Web Settings on page 122.
Administrator Password
You can set the administrator password on the WebUI or by using provisioning. For
more information on using provisioning to set the administrator password, see
“profile” Module: Password Settings on page 138.
To change the admin password:
1. Enter the old password (for a new phone, the default password is admin).
2. Enter and re-enter a new password. The password is case sensitive and can
consist of both numbers and letters.
3. Click
.
User Password
You can set the user password on the WebUI or by using provisioning. For more
information on using provisioning to set the user password, see “profile” Module:
Password Settings on page 138.
To change the User password:
1. Enter the old password (for a new phone, the default password is user).
2. Enter and re-enter a new password. The password is case sensitive and can
consist of both numbers and letters.
3. Click
.
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Web Server
Setting
Description
HTTP Server port
Port used by the HTTP server.
Enable Secure Browsing
Sets the server to use the HTTPS protocol.
HTTPS Server port
Port used by the HTTPS server.
To configure Web Server Settings:
1. Enter the HTTP Server port number. The default setting is 80.
2. Enable or Disable Secure Browsing. When enabled, the HTTPS protocol is used,
and you must select the HTTPS server port in the next step.
3. Enter the HTTPS server port number. The default setting is 443.
NOTE: Changing the Web Server settings will reboot the phone.
Certificates
You can upload an optional web server certificate to the phone to establish a secure
connection between phone and server. If a certificate is not available, the phone’s
self-signed certificate will be used during the connection transaction.
A web server certificate can also be uploaded using provisioning. For more
information, see “file” Module: Imported File Settings on page 132.
To upload a web server certificate:
.
1. On the Server Certificate page, click
2. Locate the certificate file and click Open.
3. On the Server Certificate page, click
.
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System Logs
On the Syslog page, you can enter settings related to system logging activities. It
supports the following logging modes:
 Syslog server
 Volatile file
Under Network Trace, you can capture network traffic related to the phone’s
activity and save the capture as a .pcap file. The file can be used for diagnostic and
troubleshooting purposes.
Under Download Log, you can save the system log to a file.
The Syslog settings are also available as parameters in the configuration file. See
“log” Module: Log Settings on page 115.
Syslog
Setting
Description
Enable Syslog
Enable log output to syslog server.
Server address
Syslog server IP address.
Port
Syslog server port.
Log Level
Sets the log level. The higher the level, the larger the debug output.






5—ALL
4—DEBUG
3—INFO
2—WARNING
1—ERROR
0—CRITICAL
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The logging levels are:
 CRITICAL: Operating conditions to be reported or corrected immediately (for
example, an internal component failure or file system error).
 ERROR: Non-urgent failures—unexpected conditions that won't cause the
device to malfunction.
 WARNING: An indication that an error or critical condition can occur if action is
not taken.
 INFO: Normal operational messages.
 DEBUG: Developer messages for troubleshooting/debugging purposes.
Network Trace
To perform a network trace:
. The button changes to
1. Start a network trace by clicking
.
2. Stop the network trace by clicking
3. Save the trace by clicking
the capture.pcap file.
.
. Your browser should prompt you to save
Download Log
To download the system log:
1. Click
.
2. After your browser prompts you to save the system.log file, save the file in the
desired location.
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Provisioning Using Configuration Files
Provisioning using configuration files is the quickest way to configure multiple
phones. You can place configuration files on a provisioning server, where the phones
can retrieve the files and update their configuration automatically.
Configuration files have the extension .cfg and contain parameters that define
various phone settings. To edit a configuration file, open it with a text editor such as
Notepad.
The parameters (or settings) within configuration files are grouped into modules.
Most of the modules group their settings in the same way that settings are grouped
on the WebUI. For example, the “time_date” module contains the same settings that
are on the Time and Date WebUI page.
Using the WebUI, you can also import a configuration file and apply the configuration
file settings to that phone. For more information, see Provisioning on page 67.
Resynchronization—Configuration File Checking
You can select a number of options to set when the phone checks for new
configuration files. This process of checking for configuration files is called
Resynchronization. Resynchronization options are available on the WebUI
Provisioning page, but you can also include them in a configuration file.
The resynchronization options are:
 Mode—sets the phone to check for a configuration file only, a firmware update
file only, or both types of file.
 Never—configuration file checking is disabled
 Bootup—the phone checks for new configuration files when it boots up. Any
updates are applied during the boot-up process.
 Remote check-sync—enables you to start a resynchronization remotely using
your hosted server’s web portal. The Remote check-sync settings are available
only in the configuration file, not the WebUI.
 Repeatedly, at a defined interval from 60 to 65535 minutes (45 days).
The Provisioning Process
The phone’s automatic provisioning process is as follows:
1. Check for new or updated configuration files. The phone maintains a list of the
last loaded provisioning files. The phone compares its current configuration
against the files it finds on the provisioning server. Checking for update…
appears on the phone screen.
If provisioning has been triggered by the resync timer expiring or by remote
check-sync, the phone checks for updated files after one minute of inactivity.
2. Download the configuration files.
If any file on the provisioning server has changed, the phone treats it as a new
file and downloads it. Configuring Deskset… appears on the phone screen.
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If the provisioning URL specifies a path only with no filename, then by default the
phone fetches the following two files:
 General file: <model>.cfg.
 MAC-specific file: <model>_<MAC Address>.cfg.
The <model> variable is the VTech phone model: VSP735, for example.
If the provisioning URL specifies both a path and filename, then the phone
fetches only the configuration file specified.
3. The phone restarts after one minute of inactivity. Please wait while the phone
reboots appears on the phone screen.
During provisioning, the phone reads the configuration file and validates each
module and setting. The phone considers a setting valid if it is:




a valid data type
formatted as a valid setting
within a valid data range
part of a module that passes an integrity check. That is, the module’s settings
are consistent and logical. For example, in the “network” module, if DHCP is
disabled, but no static IP address is specified, the module will fail the integrity
check and none of the settings will apply.
Invalid modules or invalid settings are skipped and logged as ERRORs in the system
log, but will not interrupt the provisioning process. The system log will include the
module parameters that have not been applied. A recognized module with
unrecognized settings will cause all other settings in that module to be skipped.
A successful configuration or firmware update is reported as an INFO message in the
system log.
See Appendix A: Configuration File Settings on page 88 for the options and value
ranges available for each configuration file setting.
Phone Restart
If the phone needs to restart after an auto-update, the restart happens only after the
phone has been idle for one minute.
To prevent users from delaying the update process (auto-updates cannot begin until
the phone has been idle for one minute), or to avoid phone restarts that might
interfere with incoming calls:
 set the resynchronization interval to a suitable period
 upload any new configuration file(s) to your provisioning server after work
hours so that the phones will download the file(s) when there is little or no call
activity.
When you update the phone by importing a configuration file using the WebUI, the
phone restarts immediately after applying the new settings, regardless of whether
the phone is idle.
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Configuration File Types
The phone is able to retrieve and download two types of configuration file.
Depending on your requirements, you may want to make both types of configuration
file available on your provisioning server.
The two configuration file types are a general configuration file and a MAC-specific
configuration file. The types differ in name only. The formatting of the files’ content
is identical.
The general configuration file contains settings that are required by all phones in the
system.
The MAC-specific configuration file is a file that only a single phone can retrieve. The
MAC-specific configuration file name contains a phone’s MAC address and can only be
retrieved by the phone with a matching MAC address.
The filename formats for both files are:
 General file: <model>.cfg
 MAC-specific file: <model>_<MAC Address>.cfg
The <model> variable is the VTech deskset model; for example, VSP735. For more
information about the MAC-specific configuration file, see Guidelines for the MACSpecific Configuration File on page 80.
If the provisioning URL specifies a path only with no filename, then by default the
phone will fetch both files.
However, if the provisioning URL specifies both a path and filename, then the phone
will only fetch the single configuration file specified.
Both the general and MAC-specific files can contain any of the available configuration
settings. A setting can appear in the general configuration file or the unit
configuration file, or both files, or neither file. If a setting appears in both files, the
setting that is read last is the one that applies.
When the phone fetches both a general and a MAC-specific configuration file, the
general file is processed first. You can configure a setting for most of your phones in
the general file, and then overwrite that setting for just a few phones using the MACspecific file.
Data Files
The configuration file can also include links to data files for product customization.
Allowed data types include the following:
 Directory (contacts, blacklist) in xml format
 Certificates (server, provisioning, LDAP, Broadsoft) in pem format
Links to data files are in the configuration file’s “file” module. This is where you enter
any URLs to the data files you require.
None of the data files are exported when you export a configuration file from the
phone. However, you can export a Directory or Blacklist .xml file using the WebUI.
After modifying the .xml file, you can use the configuration file “file” module to have
the phone import the new file. For a complete list of data file parameters, see “file”
Module: Imported File Settings on page 132.
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Configuration File Guide
All configuration settings are initially stored in a configuration template file. Copy,
rename, and edit the template file to create a general configuration file and the MACspecific configuration files you will need. You can store the general configuration file
and the MAC-specific files on your provisioning server.
Do not modify the header line that includes the model and firmware version.
To save yourself time and effort, consider which settings will be common to all (or
the majority of) phones. Such settings might include Call settings, language, and
programmable feature key settings. You can then edit those settings in the
configuration template and save it as the general configuration file. The remaining
settings will make up the MAC-specific configuration file, which you will have to copy
and edit for each phone.
Guidelines for the MAC-Specific Configuration File
The phone downloads the MAC-specific configuration file after the Main configuration
file. You must create a MAC-specific configuration file for each phone in your system.
The file name must contain the phone’s MAC address, which is printed on a label on
the back of the phone, or available on the MENU > Status > Product Info screen.
For example, a VTech VSP735 phone with the MAC address of 00:11:A0:10:6F:2D
would download the VSP735_0011A0106F2D.cfg file.
NOTE: When renaming a MAC-specific configuration file, ensure the filename is all
upper case.
The MAC-specific configuration file contains settings intended exclusively for that
phone. Such settings will include SIP account settings such as display name, user ID,
authentication ID, and voicemail mailbox ID.
Securing Configuration Files with AES Encryption
You can encrypt your configuration files to prevent unauthorized users modifying the
configuration files. The phone firmware decrypts files using the AES 256 algorithm.
After encrypting a file and placing it on your provisioning server, you can enable the
phone to decrypt the file after fetching it from the server.
The procedures in this section use OpenSSL for file encryption. The illustration
provided shows OpenSSL for Windows.
To decrypt a configuration file, you will need a 16-character AES key that you specified
when you encrypted the file. The key (or passphrase) is limited to 16 characters and
supports special characters ~^`%!&-_+=|.@*:;,?()[]{}<>/\# as well as spaces.
NOTE: The encryption of configuration files is supported only for the auto
provisioning process. Encrypt files only if you intend to store them on a provisioning
server. Do not encrypt files that you intend to manually import to the phone. You
cannot enable decryption for manually imported configuration files.
To encrypt a configuration file:
1. (Optional) Place your configuration file in the same folder as the openssl
executable file. If the configuration file is not in the same folder as the openssl
executable file, you can enter a relative pathname for the [infile] in the next step.
2. On the openssl command line, type:
enc -aes-256-cbc -pass pass:[passphrase123456] -in [infile] -out [outfile] -nosalt -p
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Elements in brackets are examples—do not enter the brackets. Enter a 16-character
passphrase and the unencrypted configuration file filename (the “infile”) and a name
for the encrypted file (“outfile”) that will result.
To enable configuration file decryption:
1. On the WebUI, click Servicing > Provisioning.
2. On the Provisioning page under Resynchronization, select Use Encryption for
configuration file.
3. Enter the 16-character passphrase that you created when you encrypted the
configuration file.
4. Click Save.
NOTE: You must ensure that configuration files are encrypted when enabling AES
Encryption. Decrypting an unencrypted file will result in a garbage file that is not
processed. This will also be logged as an error in the system log.
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Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For
customer service, visit our website at businessphones.vtech.com or call
1 (888) 370-2006.
Screen is blank.
 Ensure power is connected. If powered by an AC adapter, check that the
adapter is plugged into a wall socket and the deskset power jack. If powered
by PoE, ensure that the network switch is providing power through the correct
ports.
The DECT headset doesn’t register. “Registration failed” appears on the
screen.
 Ensure the headset is fully charged and in the charger. Remove and replace the
headset in its charger before selecting Register on the deskset.
 Ensure the headset is not already registered to another phone. If it has been
registered to another phone, deregister it.
Pages are not received.
 The Page auto answer setting is set to Manual. Check the General Account
Settings.
Calls are answered on the headset rather than the speakerphone after I
press a Line key or Answer to answer a call.
 Change the audio mode from Headset to Speaker. On the deskset, press MENU
> User Settings > Audio > Audio mode.
My computer can’t connect to the network after plugging the Ethernet cable
through the PC port.
 Make sure the deskset is connected to power. The PC port does not work when
the deskset does not have power source or during a power outage.
 Make sure you plug the Ethernet cable connected to the router into the deskset
Ethernet port and the Ethernet cable connected to the computer into the
deskset PC port.
My caller ID isn’t working.
 Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone.
 The caller must be calling from an area that supports caller ID.
 Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
The manual firmware upgrade or configuration update isn’t working.
 Before using the WebUI, ensure you have the latest version of your web
browser installed. Some menus and controls in older browsers may operate
differently than described in this manual.
 Ensure you have specified the correct path to the firmware and configuration
files on the SERVICING > Firmware Upgrade > Auto Upgrade page and
the SERVICING > Provisioning page.
 If the phone is not downloading a MAC-specific configuration file, ensure the
filename is all upper case.
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Provisioning: “Use DHCP Option” is enabled, but the phone is not getting a
provisioning URL from the DHCP Server.
 Ensure that DHCP is enabled in Network settings.
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Specifications
RF frequency band:
1921.536–1928.448 MHz
Channels:
5
Operating temperature:
32–122 °F (0–50 °C)
AC adapter output voltage:
5.1 Vdc @ 1200 mA
Ethernet network ports:
GigE RJ-45 Ports
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Soft Keys
The table below provides an alphabetical list of the labels that appear above the
deskset soft keys.
Label
Description
abc/ABC/123
Selects the text format for input
Add
Displays the new directory group editor
AddConf
Invites a party into the existing network conference via a new call
AddLine
Invites a party into the existing network conference via a held,
established call
Add dot
Enters dot in IP editing field
Answer
Answers an incoming call
Back
Backspc
Blind
Bridge
Shows the previous screen
Moves cursor back to correct entries in text editing fields
Starts the blind transfer process for the active call
Joins the two active calls in a conference and returns to idle screen
Callback
Dials the last missed caller
CallFwd
Displays the Call forward menu—select a call forward option for a line
Cancel
Quits the current page without saving any settings
Clear
Clears the highlighted alert on the idle screen
Conf.
Opens the live dialing editor to enter or insert digits for the
conference target
ConfLine
Displays a list of held calls as a target for conferencing with the active call
Del. all
Deletes all records in a list
Delete
1) Deletes current entry 2) Deletes assignment 3) Deletes Directory
group
Dial
Directory
Sends and dials currently displayed/highlighted digits
Opens the list of available directories
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Edit
Edit Dial
End
Enter
Go to entry/group editor
Edits a number stored in a list before dialing
1) Closes the current page 2) Ends the current call
Confirms input of the admin password
FirstNme
Sorts the directory by first name
Forward
Opens the predial editor to begin forwarding a call
Hold
Puts the active call on hold
Info
Displays details for a selected call history entry
Insert
LastNme
Inserts a number from the directory or call history to a live dialing screen
Sorts the directory by last name
Line
Switches between registered lines
New
Press to predial a new call during a call currently put on hold
No
Reject
Resume
Save
Returns to the previous screen
Rejects an incoming call
Resumes a call put on hold
1) Saves current setting 2) Begins save process
Search
Opens the Directory search editor; begins a directory search
Select
Selects a highlighted option
Settings
Opens the User settings menu
Set Conf
Confirms to set up conference
SetXfer
Confirms to transfer call
Silence
Silences ringer for an incoming call
Split
Status
Transfer
Breaks a conference or call progress into multiple calls
Access the status submenu
Opens the live dialing editor to enter or insert digits of the transfer target
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Type
Switches between the Directory number types within an entry
View
Displays a list of missed calls, messages, or a call history folder
XferLine
Displays a list of held calls as a transfer target for the active call
Yes
Confirm
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Appendix A: Configuration File Settings
This section lists the available options for all the settings within the configuration file.
Most settings in the configuration file have an equivalent in the WebUI (see the
settings tables in Using the WebUI on page 21). However, the options you must
enter when editing the configuration file have a different syntax and format.
The settings are divided into modules. Each module loosely corresponds to a page on
the WebUI. You may wish to reorganize the modules within the configuration file
itself. The configuration file settings can be listed in any order, and the configuration
file will still be valid.
“sip_account” Module: SIP Account Settings
The SIP Account settings enable you to set up individual accounts for each user. You
can add up to five accounts for each phone. Each account requires you to configure
the same group of SIP account settings. The SIP account settings for each account
are identified by the account number, from 1 to 5 for the VSP735 deskset, for
example.
For example, for account 1 you would set:
sip_account.1.sip_account_enable = 1
sip_account.1.display_name = 1001
sip_account.1.user_id = 2325551001
and so on.
For account 2, you would set:
sip_account.2.sip_account_enable = 1
sip_account.2.display_name = 1002
sip_account.2.user_id = 2325551002
and so on.
The SIP account settings follow the format: sip_account.x.[element], where x is an
account number ranging from 1 to 5 for the VSP735 deskset, for example.
All these settings are exported when you manually export the configuration from the
phone.
General Configuration File Settings
Setting:
sip_account.x.dial_plan
Description:
Sets the dial plan for account x. See Dial Plan on page 26.
Values:
Text string
Default:
88
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Setting:
sip_account.x.inter_digit_timeout
Description:
Sets the inter-digit timeout (in seconds) for account x. The interdigit timeout sets how long the device waits after the last digit is
entered before dialing the number.
Values:
1–10
Setting:
sip_account.x.maximum_call_number
Description:
Sets the maximum number of concurrent active calls allowed for
that account.
Values:
1–6
Setting:
sip_account.x.auto_answer_enable
Description:
Enables or disables automatic answering of pages for account x.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.barge_in_enable
Description:
If the shared line type is enabled for account x, enables or disables
“barge in” capability for desksets with shared line appearances.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.dtmf_transport_method
Description:
Sets the transport method for DTMF signalling for account x.
Values:
auto, rfc2833, inband,
info
Setting:
sip_account.x.unregister_after_reboot_enable
Description:
Enables or disables the device to unregister account x after
rebooting.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
Default:
89
Default:
3
6
0
0
auto
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Setting:
sip_account.x.primary_sip_server_address
Description:
Sets the SIP server IP address for account x.
Values:
Text string
Setting:
sip_account.x.primary_sip_server_port
Description:
Sets the SIP server port for account x.
Values:
1–65535
Setting:
sip_account.x.primary_registration_server_address
Description:
Sets the registration server IP address for account x.
Values:
Text string
Setting:
sip_account.x.primary_registration_server_port
Description:
Sets the registration server port for account x.
Values:
1–65535
Setting:
sip_account.x.primary_registration_expires
Description:
Sets the expiration time (in seconds) of the current registration for
account x.
Values:
0–65535
Setting:
sip_account.x.registration_retry_time
Description:
Sets the retry frequency of the current registration for account x.
Values:
1–1800
Default:
Default:
Default:
Default:
Default:
Default:
90
Blank
5060
Blank
5060
3600
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Setting:
sip_account.x.primary_outbound_proxy_server_address
Description:
Sets the outbound proxy server IP address for account x.
Values:
Text string
Setting:
sip_account.x.primary_outbound_proxy_server_port
Description:
Sets the outbound proxy server port for account x.
Values:
1–65535
Setting:
sip_account.x.backup_outbound_proxy_server_address
Description:
Sets the backup outbound proxy server IP address for account x.
Values:
Text string
Setting:
sip_account.x.backup_outbound_proxy_server_port
Description:
Sets the backup outbound proxy server port for account x.
Values:
1–65535
Setting:
sip_account.x.codec_priority.1
Description:
Sets the highest-priority codec for account x.
Values:
g711u, g711a, g729,
g726, g722
Setting:
sip_account.x.codec_priority.2
Description:
Sets the second highest-priority codec for account x.
Values:
none, g711u, g711a,
g729, g726, g722
Default:
Default:
Default:
Default:
Default:
Default:
91
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5060
Blank
5060
g711u
g711a
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Setting:
sip_account.x.codec_priority.3
Description:
Sets the third highest-priority codec for account x.
Values:
none, g711u, g711a,
g729, g726, g722
Setting:
sip_account.x.codec_priority.4
Description:
Sets the fourth highest-priority codec for account x.
Values:
none, g711u, g711a,
g729, g726, g722
Setting:
sip_account.x.codec_priority.5
Description:
Sets the fifth highest-priority codec for account x.
Values:
none, g711u, g711a,
g729, g726, g722
Setting:
sip_account.x.voice_encryption_enable
Description:
Enables or disables SRTP voice encryption for account x.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.dscp
Description:
Sets the Voice Quality of Service Layer 3 – DSCP for account x.
Values:
0–63
Setting:
sip_account.x.sip_dscp
Description:
Sets the Signalling Quality of Service Layer 3 – DSCP for account x.
Values:
0–63
Default:
Default:
Default:
Default:
Default:
Default:
92
g729
g726
g722
0
46
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Setting:
sip_account.x.local_sip_port
Description:
Sets the Local SIP port for account x.
Values:
1–65535
Setting:
sip_account.x.transport_mode
Description:
Sets the Signalling Transport Mode for account x.
Values:
udp, tcp, tls
Setting:
sip_account.x.access_code_page
Description:
Sets the paging feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_park_call
Description:
Sets the Call Park feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_retrieve_parked_call
Description:
Sets the retrieve parked call feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_retrieve_voicemail
Description:
Sets the voicemail retrieval feature access code for account x.
Values:
Text string
Default:
Default:
Default:
Default:
Default:
Default:
93
Account
Account
Account
Account
Account
1:
2:
3:
4:
5:
5060
5070
5080
5090
5100
udp
Blank
Blank
Blank
Blank
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Setting:
sip_account.x.access_code_dnd_on
Description:
Sets the do not disturb (DND) ON feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_dnd_off
Description:
Sets the do not disturb (DND) OFF feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_cfa_on
Description:
Sets the Call Forward All ON feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_cfa_off
Description:
Sets the Call Forward All OFF feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_cfna_on
Description:
Sets the Call Forward No Answer ON feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_cfna_off
Description:
Sets the Call Forward No Answer OFF feature access code for
account x.
Values:
Text string
Default:
Default:
Default:
Default:
Default:
Default:
94
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Blank
Blank
Blank
Blank
Blank
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Setting:
sip_account.x.access_code_cfb_on
Description:
Sets the Call Forward Busy ON feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_cfb_off
Description:
Sets the Call Forward Busy OFF feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_anonymous_call_block_on
Description:
Sets the Anonymous Call Block ON feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_anonymous_call_block_off
Description:
Sets the Anonymous Call Block OFF feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_outgoing_call_anonymous_on
Description:
Sets the Anonymous Outgoing Call ON feature access code for
account x.
Values:
Text string
Setting:
sip_account.x.access_code_outgoing_call_anonymous_off
Description:
Sets the Anonymous Outgoing Call OFF feature access code for
account x.
Values:
Text string
Default:
Default:
Default:
Default:
Default:
Default:
95
Blank
Blank
Blank
Blank
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.access_code_call_waiting_on
Description:
Sets the Call Waiting ON feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_call_waiting_off
Description:
Sets the Call Waiting OFF feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_group_call_pickup
Description:
Sets the Group Call Pickup feature access code for account x.
Values:
Text string
Setting:
sip_account.x.access_code_direct_call_pickup
Description:
Sets the Direct Call Pickup feature access code for account x.
Values:
Text string
Setting:
sip_account.x.blf_variant
Description:
Sets the BLF operation for account x. This is parameter is not
available on the WebUI.
Default:
Default:
Default:
Default:
Blank
Blank
Blank
Blank
"default" is for Broadsoft or Asterisk depending on the presence of
sip_account.x.blf_list_uri.
"avaya" is designed as an Avaya variant.
"extended_blf" is proprietary, with expanded BLF states and
monitoring of parked extensions. It includes the BLF NOTIFY values
Local_Held, Parked, and Local_Confirmed.
Values:
default, avaya,
extended_blf
Default:
96
default
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.blf_subscription_expires
Description:
Sets the BLF subscription expiry time (in seconds) for account x.
Values:
0–65535
Setting:
sip_account.x.blf_remote_pickup_code
Description:
Sets the Busy Lamp Field (BLF) remote pickup code for account x.
Values:
Text string
Setting:
sip_account.x.mwi_enable
Description:
Enables or disables message waiting indicator subscription for
account x. Enable if SUBSCRIBE and NOTIFY methods are used for
MWI.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.mwi_subscription_expires
Description:
Sets the MWI subscription expiry time (in seconds) for account x.
Values:
0–65535
Setting:
sip_account.x.mwi_ignore_unsolicited
Description:
Enables or disables ignoring of unsolicited MWI notifications—
notifications in addition to, or instead of SUBSCRIBE and NOTIFY
methods—for account x. Disable if MWI service is configured on the
voicemail server and does not involve a subscription to a voicemail
server.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.stutter_dial_tone_enable
Description:
Enables or disables MWI stutter dial tone for account x.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
97
Default:
Default:
3600
Blank
0
3600
0
1
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.nat_traversal_stun_enable
Description:
Enables or disables STUN (Simple Traversal of UDP through NATs) for
account x. STUN enables clients, each behind a firewall, to establish
calls via a service provider hosted outside of either local network.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.nat_traversal_stun_server_address
Description:
Sets the STUN server IP address.
Values:
Text string
Setting:
sip_account.x.nat_traversal_stun_server_port
Description:
Sets the STUN server port.
Values:
1–65535
Setting:
sip_account.x.nat_traversal_udp_keep_alive_enable
Description:
Enables or disables UDP keep-alives. Keep-alive packets are used to
maintain connections established through NAT.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.nat_traversal_udp_keep_alive_interval
Description:
Sets the interval (in seconds) for sending UDP keep-alives.
Values:
0–65535
Setting:
sip_account.x.music_on_hold_enable
Description:
Enables or disables a hold-reminder tone that a far-end caller hears
when put on hold during a call on account x.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
Default:
98
Default:
0
Blank
3478
0
30
1
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VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.network_conference_enable
Description:
Enables or disables network conferencing for account x.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.network_bridge_uri
Description:
Sets the URI for the network conferencing bridge on account x.
Values:
Text string (SIP URI)
Setting:
sip_account.x.sip_session_timer_enable
Description:
Enables or disables the SIP session timer.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.sip_session_timer_min
Description:
Sets the session timer minimum value (in seconds) for account x.
Values:
90–65535
Setting:
sip_account.x.sip_session_timer_max
Description:
Sets the session timer maximum value (in seconds) for account x.
Values:
0–65535
Setting:
sip_account.x.check_trusted_certificate
Description:
Enables or disables accepting only a trusted TLS certificate for
account x.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
Default:
99
Default:
0
Blank
0
90
1800
0
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.use_first_trusted_certificate_for_all
Description:
Enables or disables accepting the first TLS certificate for all
accounts.
Values:
0 (disabled), 1 (enabled)
Default:
0
MAC-Specific Configuration File Settings
Setting:
sip_account.x.sip_account_enable
Description:
Enables account x to be used by the device. Specific to the MAC
configuration file.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.display_name
Description:
Sets the account name displayed on the device LCD. This could be
the phone user’s name or another descriptor. Specific to the MAC
configuration file.
Values:
Text string
Setting:
sip_account.x.user_id
Description:
Sets the account ID for account x. Depending on your service
provider’s specifications, this could be an extension number. Specific
to the MAC configuration file.
Values:
Text string
Setting:
sip_account.x.authentication_name
Description:
Sets the authentication name for account x. Depending on your
service provider’s specifications, this could be identical to the user
ID. Specific to the MAC configuration file.
Values:
Text string
Default:
Default:
Default:
Default:
100
0
Blank
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
sip_account.x.authentication_password
Description:
Sets the authentication password for account x. Specific to the MAC
configuration file.
Values:
Text string
Setting:
sip_account.x.feature_sync_enable
Description:
Enables or disables feature synchronization for account x. When
enabled, features configured on the service provider’s web portal will
automatically be updated on the device’s WebUI. Specific to the MAC
configuration file.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.shared_line_enable
Description:
Sets the account type for account x. If the shared line type is
enabled, multiple desksets can be configured with shared line
appearances.
Values:
0 (disabled), 1 (enabled)
Setting:
sip_account.x.blf_list_uri
Description:
Sets the Busy Lamp Field (BLF) list URI for account x. The device will
retrieve the list from this location.
Values:
SIP URI text string
Setting:
sip_account.x.mwi_uri
Description:
Sets the MWI URI that will be used for MWI subscription. If this
setting is left blank, the phone uses the account x user ID for MWI
subscription.
Values:
Text string (SIP URI)
Default:
Default:
Default:
Default:
Default:
101
Blank
0
0
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“network” Module: Network Settings
The network settings follow the format: network.[element].
General Configuration File Settings
Setting:
network.nat.public_rtp_port_start
Description:
Sets the public RTP port range start.
Values:
1–65535
Setting:
network.nat.public_rtp_port_end
Description:
Sets the public RTP port range end.
Values:
1–65535
Setting:
network.vlan.wan.enable
Description:
Enables or disables the WAN VLAN.
Values:
0 (disabled), 1 (enabled)
Setting:
network.vlan.wan.id
Description:
Sets the WAN VLAN ID.
Values:
0–4095
Setting:
network.vlan.wan.priority
Description:
Sets the WAN port priority.
Values:
0–7
Setting:
network.vlan.pc.enable
Description:
Enables or disables the PC port VLAN.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
102
18000
19000
Default:
0
Default:
0
Default:
0
Default:
0
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
network.vlan.pc.id
Description:
Sets the PC port VLAN ID.
Values:
0–4095
Setting:
network.vlan.pc.priority
Description:
Sets the PC port priority.
Values:
0–7
Setting:
network.lldp_med.enable
Description:
Enables or disables LLDP-MED.
Values:
0 (disabled), 1 (enabled)
Setting:
network.lldp_med.interval
Description:
Sets the LLDP-MED packet interval (in seconds).
Values:
1–30
Setting:
network.eapol.enable
Description:
Enables or disables 802.1x EAPOL.
Values:
0 (disabled), 1 (enabled)
Setting:
network.eapol.identity
Description:
Sets the 802.1x EAPOL identity.
Values:
Text string
Default:
0
Default:
0
Default:
Default:
Default:
Default:
103
0
30
0
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
network.eapol.password
Description:
Sets the 802.1x EAPOL MD5 password.
Values:
Text string
Setting:
network.vendor_class_id
Description:
Sets the vendor ID for DHCP option 60.
Values:
Text string
Setting:
network.user_class
Description:
Sets the user class for DHCP option 77.
Values:
Text string
Default:
Default:
Default:
Blank
Vtech Vesa VSP735
Vtech Vesa VSP735
MAC-Specific Configuration File
Setting:
network.nat.masquerading_enable
Description:
Enables or disables IP masquerading.
Values:
0 (disabled), 1 (enabled)
Setting:
network.nat.public_ip_addr
Description:
Sets the public IP address.
Values:
Text string (IPv4)
Setting:
network.nat.public_sip_port
Description:
Sets the public SIP port.
Values:
1–65535
Default:
0
Default:
Blank
Default:
104
5060
Appendix A: Configuration File Settings
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Setting:
network.rtp.port_start
Description:
Sets the Local RTP port range start.
Values:
1–65535
Setting:
network.rtp.port_end
Description:
Sets the Local RTP port range end.
Values:
1–65535
Setting:
network.ip.dhcp_enable
Description:
Indicates whether DHCP is enabled.
Values:
0 (disabled), 1 (enabled)
Setting:
network.ip.static_ip_addr
Description:
Sets a static IP address for the network.
Values:
Text string (IPv4)
Setting:
network.ip.subnet_mask
Description:
Sets the subnet mask for the network.
Values:
Text string (IPv4)
Setting:
network.ip.gateway_addr
Description:
Sets the Gateway IP address.
Values:
Text string (IPv4)
Default:
Default:
Default:
Default:
Default:
Default:
105
18000
19000
1
Blank
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
network.ip.dns1
Description:
Sets the primary DNS server IP address.
Values:
Text string (IPv4)
Setting:
network.ip.dns2
Description:
Sets the secondary DNS server IP address.
Values:
Text string (IPv4)
Default:
Default:
106
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“provisioning” Module: Provisioning Settings
The provisioning settings follow the format: provisioning.[element].
All these settings are exported when you manually export the configuration from the
phone.
All the provisioning settings are included in the general configuration file.
Setting:
provisioning.click_to_dial
Description:
Enables or disables “click to dial” functionality for directory entries.
Values:
0 (disabled), 1 (enabled)
Setting:
provisioning.firmware_url
Description:
Sets the URL for the server hosting the firmware file.
Values:
Text string
Setting:
provisioning.fw_server_username
Description:
Sets the authentication name for the server hosting the firmware file.
Values:
Text string
Setting:
provisioning.fw_server_password
Description:
Sets the authentication password for the server hosting the firmware
file.
Values:
Text string
Setting:
provisioning.server_address
Description:
Sets the provisioning server IP address.
Values:
Text string
Default:
Default:
Default:
Default:
Default:
107
1
Blank
Blank
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
provisioning.server_username
Description:
Sets the authentication name for the provisioning server.
Values:
Text string
Setting:
provisioning.server_password
Description:
Sets the authentication password for the provisioning server.
Values:
Text string
Setting:
provisioning.dhcp_option_enable
Description:
Enables or disables using DHCP options for locating the configuration
and firmware files.
Values:
0 (disabled), 1 (enabled)
Setting:
provisioning.dhcp_option_priority_1
Description:
Sets the first priority DHCP option for the provisioning/firmware file
check.
Values:
66, 159, 160
Setting:
provisioning.dhcp_option_priority_2
Description:
Sets the second priority DHCP option for the provisioning/firmware file
check.
Values:
66, 159, 160
Setting:
provisioning.dhcp_option_priority_3
Description:
Sets the third priority DHCP option for the provisioning/firmware file
check.
Values:
66, 159, 160
Default:
Default:
Default:
Default:
Default:
Default:
108
Blank
Blank
1
66
159
160
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
provisioning.resync_mode
Description:
Sets the mode of the device’s provisioning/firmware file check. This
determines which files the device retrieves when the resync process
begins.
Values:
config_only,
firmware_only,
config_and_firmware
Setting:
provisioning.bootup_check_enable
Description:
Enables or disables bootup check for configuration and firmware files.
Values:
0 (disabled), 1 (enabled)
Setting:
provisioning.resync_time
Description:
Sets the interval (in minutes) between checks for new firmware
and/or configuration file
Values:
0–65535
Setting:
provisioning.remote_check_sync_enable
Description:
Enables or disables remotely triggering the device to check for new
firmware and/or configuration files. The file checking is triggered
remotely via a SIP Notify message from the server containing the
check-sync event.
Values:
0 (disabled), 1 (enabled)
Setting:
provisioning.crypto_enable
Description:
Enables or disables encryption check for the configuration file(s).
Enable if you have encrypted the configuration file(s) using AES
encryption.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
109
Default:
Default:
config_and_firmware
1
0 (OFF)
1
0
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
provisioning.crypto_passphrase
Description:
Sets the AES encryption passphrase for decrypting the configuration
file(s). Enter the key that was generated when you encrypted the file.
Values:
Text string
Setting:
provisioning.check_trusted_certificate
Description:
Enables or disables accepting only a trusted TLS certificate for
access to the provisioning server.
Values:
0 (disabled), 1 (enabled)
Setting:
provisioning.pnp_enable
Description:
Enables or disables the phone checking for the provisioning URL
using the Plug-and-Play Subscribe and Notify protocol.
Values:
0 (disabled), 1 (enabled)
Default:
110
Default:
Default:
Blank
0
1
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“time_date” Module: Time and Date Settings
The time and date settings follow the format: time_date.[element].
All these settings are exported when you manually export the configuration from the
phone.
All the time and date settings are included in the general configuration file.
Setting:
time_date.date_format
Description:
Sets the format for displaying the date.
Values:
DD/MM/YY, MM/DD/YY,
YY/MM/DD
Setting:
time_date.24hr_clock
Description:
Enables or disables 24-hour clock.
Values:
0 (disabled), 1 (enabled)
Setting:
time_date.ntp_server
Description:
Enables or disables NTP server to set time and date.
Values:
0 (disabled), 1 (enabled)
Setting:
time_date.ntp_server_addr
Description:
Sets the URL for the NTP server.
Values:
Text string
Setting:
time_date.ntp_dhcp_option
Description:
Enables or disables DHCP option 42 to find the NTP server.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
111
Default:
DD/MM/YY
1
1
us.pool.ntp.org
0
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
time_date.selected_timezone
Description:
Sets the local timezone.
Values:
Pacific/Pago_Pago, Pacific/Honolulu,
America/Adak, America/Anchorage,
America/Vancouver, America/Tijuana,
America/Los_Angeles,
America/Edmonton,
America/Chihuahua, America/Denver,
America/Phoenix, America/Winnipeg,
Pacific/Easter, America/Mexico_City,
America/Chicago, America/Nassau,
America/Montreal,
America/Grand_Turk,
America/Havana, America/New_York,
America/Caracas, America/Halifax,
America/Santiago, America/Asuncion,
Atlantic/Bermuda, Atlantic/Stanley,
America/Port_of_Spain,
America/St_Johns, America/Godthab,
America/Argentina/Buenos_Aires,
America/Fortaleza,
America/Sao_Paulo,
America/Noronha, Atlantic/Azores,
GMT, America/Danmarkshavn,
Atlantic/Faroe, Europe/Dublin,
Europe/Lisbon, Atlantic/Canary,
Europe/London, Africa/Casablanca,
Europe/Tirane, Europe/Vienna,
Europe/Brussels, Europe/Zagreb,
Europe/Prague, Europe/Copenhagen,
Europe/Paris, Europe/Berlin,
Europe/Budapest, Europe/Rome,
Europe/Luxembourg, Europe/Skopje,
Europe/Amsterdam, Africa/Windhoek,
Europe/Tallinn, Europe/Helsinki,
Asia/Gaza, Europe/Athens,
Asia/Jerusalem, Asia/Amman,
Europe/Riga, Asia/Beirut,
Europe/Chisinau, Europe/Kaliningrad,
Europe/Bucharest, Asia/Damascus,
Europe/Istanbul, Europe/Kiev,
Africa/Djibouti, Asia/Baghdad,
Europe/Moscow, Asia/Tehran,
Asia/Yerevan, Asia/Baku, Asia/Tbilisi,
Asia/Aqtau, Europe/Samara,
Asia/Aqtobe, Asia/Bishkek,
Asia/Karachi, Asia/Yekaterinburg,
Asia/Kolkata, Asia/Almaty,
Asia/Novosibirsk, Asia/Krasnoyarsk,
Asia/Bangkok, Asia/Shanghai,
112
Default:
America/New_York
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Asia/Singapore, Australia/Perth,
Asia/Seoul, Asia/Tokyo,
Australia/Adelaide, Australia/Darwin,
Australia/Sydney, Australia/Brisbane,
Australia/Hobart, Asia/Vladivostok,
Australia/Lord_Howe, Pacific/Noumea,
Pacific/Auckland, Pacific/Chatham,
Pacific/Tongatapu
Setting:
time_date.daylight_saving_auto_adjust
Description:
Sets the device to automatically adjust clock for daylight savings.
Values:
0 (disabled), 1 (enabled)
Setting:
time_date.daylight_saving_user_defined
Description:
Enables or disables manual daylight savings configuration.
Values:
0 (disabled), 1 (enabled)
Setting:
time_date.daylight_saving_start_month
Description:
Sets the month that daylight savings time starts.
Values:
January–December
Setting:
time_date.daylight_saving_start_week
Description:
Sets the week that daylight savings time starts.
Values:
1–5
Setting:
time_date.daylight_saving_start_day
Description:
Sets the day that daylight savings time starts.
Values:
Sunday, Monday, Tuesday,
Wednesday, Thursday,
Friday, Saturday
Default:
Default:
Default:
Default:
113
Default:
1
0
March
2
Sunday
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
time_date.daylight_saving_start_hour
Description:
Sets the hour that daylight savings time starts.
Values:
00:00–23:00
Setting:
time_date.daylight_saving_end_month
Description:
Sets the month that daylight savings time ends.
Values:
January–December
Setting:
time_date.daylight_saving_end_week
Description:
Sets the week that daylight savings time ends.
Values:
1–5
Setting:
time_date.daylight_saving_end_day
Description:
Sets the day that daylight savings time ends.
Values:
Sunday, Monday, Tuesday,
Wednesday, Thursday,
Friday, Saturday
Setting:
time_date.daylight_saving_end_hour
Description:
Sets the hour that daylight savings time ends.
Values:
00:00–23:00
Setting:
time_date.daylight_saving_amount
Description:
Sets the daylight savings time offset in minutes.
Values:
0–255
Default:
Default:
Default:
Default:
Default:
Default:
114
02:00
November
1
Sunday
02:00
60
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
time_date.timezone_dhcp_option
Description:
Enables or disables DHCP option 2/100/101 for determining time zone
information.
Values:
0 (disabled), 1 (enabled)
Setting:
time_date.ntp_server_update_interval
Description:
Sets the delay between NTP server updates, in seconds.
Values:
0–4294967295
Default:
Default:
0
1000
“log” Module: Log Settings
The log settings control system logging activities. The following logging modes are
supported:
 Serial/Console
 Syslog server
 Volatile file
The log settings follow the format: log.element.
These settings can be exported when you manually export the configuration from the
phone, except for the settings shaded in gray in the table.
All the log settings are included in the general configuration file.
Setting:
log.syslog_enable
Description:
Enables or disables log output to syslog server.
Values:
0 (disabled), 1 (enabled)
Setting:
log.syslog_server_address
Description:
Sets the syslog server IP address.
Values:
Text string (IPv4)
Setting:
log.syslog_server_port
Description:
Sets the syslog server port.
Values:
1–65535
115
Default:
0
Default:
Blank
Default:
514
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
log.syslog_level
Description:
Sets the log level. The higher the level, the larger the debug output.
5—all
4—debug
3—info
2—warning
1—error
0—critical
Values:
0–5
Default:
116
2
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“remoteDir” Module: Remote Directory Settings
The remote directory settings follow the format: remoteDir.element.
All these settings are exported when you manually export the configuration from the
phone.
All the remote directory settings are included in the general configuration file.
Setting:
remoteDir.ldap_enable
Description:
Enables or disables the phone’s access to the LDAP directory.
Values:
0 (disabled), 1 (enabled)
Setting:
remoteDir.ldap_directory_name
Description:
Sets the LDAP directory name.
Values:
Text string
Setting:
remoteDir.ldap_server_address
Description:
Sets the LDAP server IP address.
Values:
Text string
Setting:
remoteDir.ldap_port
Description:
Sets the LDAP server port.
Values:
1–65535
Setting:
remoteDir.ldap_protocol_version
Description:
Sets the LDAP protocol version.
Values:
version_2, version_3
Default:
Default:
Blank
Default:
Blank
Default:
389
Default:
117
0
version_3
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
remoteDir.ldap_authentication_type
Description:
Sets the LDAP authentication type.
Values:
simple, ssl
Setting:
remoteDir.ldap_user_name
Description:
Sets the LDAP authentication user name.
Values:
Text string
Setting:
remoteDir.ldap_password
Description:
Sets the LDAP authentication password.
Values:
Text string
Setting:
remoteDir.ldap_base
Description:
Sets the LDAP search base. This sets where the search begins in the
directory tree structure. Enter one or more attribute definitions,
separated by commas (no spaces). Your directory may include
attributes like “cn” (common name) or “ou” (organizational unit) or
“dc” (domain component). For example
ou=accounting,dc=vtech,dc=com
Values:
Text string
Setting:
remoteDir.ldap_max_hits
Description:
Sets the maximum number of entries returned for an LDAP search.
Limiting the number of hits can conserve network bandwidth.
Values:
0–32000
Setting:
remoteDir.ldap_search_delay
Description:
Sets the LDAP maximum search delay in seconds.
Values:
0–500
Default:
Default:
Default:
Default:
Default:
Default:
118
simple
Blank
Blank
Blank
200
0
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VSP735 Administrator and Provisioning Manual
Setting:
remoteDir.ldap_firstname_filter
Description:
Sets the LDAP first name attribute filter.
Values:
Text string
Setting:
remoteDir.ldap_lastname_filter
Description:
Sets the LDAP last name attribute filter.
Values:
Text string
Setting:
remoteDir.ldap_number_filter
Description:
Sets the LDAP number filter.
Values:
Text string
Setting:
remoteDir.ldap_firstname_attribute
Description:
Sets the name attributes. Enter the name attributes that you want the
phone to display for each entry returned after an LDAP search.
Separate each attribute with a space. For example, givenName sn
will display the first name and surname for each entry.
Values:
Text string
Setting:
remoteDir.ldap_lastname_attribute
Description:
Sets the last name attributes.
Values:
Text string
Default:
Default:
Default:
Default:
Default:
119
Firstname
Lastname
Blank
Blank
Blank
Appendix A: Configuration File Settings
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Setting:
remoteDir.ldap_work_number_attributes
Description:
Sets the number attributes. Enter the number attributes that you want
the phone to display for each entry returned after an LDAP search.
Separate each attribute with a space. For example,
telephoneNumber mobile will display the work phone number and
mobile phone number for each entry.
Values:
Text string
Setting:
remoteDir.ldap_mobile_number_attributes
Description:
Sets the mobile number attributes.
Values:
Text string
Setting:
remoteDir.ldap_home_number_attributes
Description:
Sets the home number attributes.
Values:
Text string
Setting:
remoteDir.ldap_incall_lookup_enable
Description:
Enables or disables LDAP incoming call lookup. If enabled, the phone
searches the LDAP directory for the incoming call number. If the
number is found, the phone uses the LDAP entry for CID info.
Values:
0 (disabled), 1 (enabled)
Setting:
remoteDir.ldap_outcall_lookup_enable
Description:
Enables or disables LDAP outgoing call lookup. If enabled, numbers
entered in pre-dial or live dial are matched against LDAP entries. If a
match is found, the LDAP entry is displayed for dialing.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
120
Default:
Default:
Blank
Blank
Blank
0
0
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
remoteDir.broadsoft_enable
Description:
Enables or disables the Broadsoft phonebook.
Values:
0 (disabled), 1 (enabled)
Setting:
remoteDir.broadsoft_display_name
Description:
Sets the Broadsoft Phonebook display name.
Values:
Text string
Setting:
remoteDir.broadsoft_server
Description:
Sets the Broadsoft Phonebook IP address.
Values:
Text string
Setting:
remoteDir.broadsoft_port
Description:
Sets the Broadsoft Phonebook port.
Values:
1–65535
Setting:
remoteDir.broadsoft_user_name
Description:
Sets the Broadsoft Phonebook authentication user name.
Values:
Text string
Setting:
remoteDir.broadsoft_password
Description:
Sets the Broadsoft Phonebook authentication password.
Values:
Text string
Default:
Default:
Default:
Default:
Default:
Default:
121
0
Blank
Blank
0
Blank
Blank
Appendix A: Configuration File Settings
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Setting:
remoteDir.ldap_check_certificate
Description:
Enables or disables accepting only a trusted LDAP certificate.
Values:
0 (disabled), 1 (enabled)
Setting:
remoteDir.broadsoft_check_certificate
Description:
Enables or disables accepting only a trusted Broadsoft certificate.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
0
0
“web” Module: Web Settings
The web settings control the web server IP, port, and security settings.
The web settings follow the format: web.element.
All the web settings are included in the general configuration file.
Setting:
web.http_port
Description:
Sets the http port when http is enabled.
Values:
1–65535
Setting:
web.https_enable
Description:
Sets server to use the https protocol.
Values:
0 (disabled), 1 (enabled)
Setting:
web.https_port
Description:
Sets the https port when https is enabled.
Values:
1–65535
Default:
Default:
Default:
122
80
0
443
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“user_pref” Module: User Preference Settings
The user settings are accessible to the phone user. These settings are useful for
initial setup. You may wish to remove these settings from auto-provisioning update
files so that users do have their own settings overwritten.
The user preference settings follow the format: user_pref.element.
All these settings are exported when you manually export the configuration from the
phone.
General Configuration File Settings
Setting:
user_pref.account.x.ringer
Description:
Sets the ring tone for account x.
Values:
1–10
Setting:
user_pref.web_language
Description:
Sets the language that appears on the WebUI.
Values:
en, fr, es
Setting:
user_pref.language
Description:
Sets the language that appears on the phone LCD.
Values:
en, fr, es
Default:
Default:
Default:
1
en
en
MAC-Specific Configuration File Settings
Setting:
user_pref.backlight_timeout
Description:
Sets the backlight timeout in seconds.
Values:
10–60
Setting:
user_pref.ringer_volume
Description:
Sets the ringer volume.
Values:
0–9 (0 is off)
123
Default:
30
Default:
5
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Setting:
user_pref.audio_mode
Description:
Sets the default audio mode.
Values:
speaker, headset
Setting:
user_pref.hold_reminder.enable
Description:
Enables or disables audible hold reminder.
Values:
0 (disabled), 1 (enabled)
Setting:
user_pref.hold_reminder.interval
Description:
Sets the interval for the audible hold reminder in seconds.
Values:
10–300
Setting:
user_pref.call_waiting.tone_enable
Description:
Enables or disables the call waiting tone.
Values:
0 (disabled), 1 (enabled)
Setting:
user_pref.call_waiting.tone_interval
Description:
Sets the interval for the call waiting tone in seconds.
Values:
10–60
Setting:
user_pref.call_waiting.mode
Description:
Enables or disables rejecting calls if already on a call.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
Default:
124
Default:
speaker
1
30
1
30
1
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Setting:
user_pref.lcd_contrast
Description:
Sets the LCD contrast on the deskset.
Values:
1–7
Setting:
user_pref.backlight
Description:
Sets the backlight brightness level.
Values:
off, low, medium, high
Setting:
user_pref.idle_backlight
Description:
Sets the backlight brightness level when the phone is idle.
Values:
off, low, medium, high
Setting:
user_pref.absent_timeout
Description:
Sets the absent timeout (the interval after going off hook with no
action taken) in seconds.
Values:
10–60
Setting:
user_pref.speaker_volume
Description:
Sets the speakerphone volume.
Values:
1–9
Setting:
user_pref.headset_volume
Description:
Sets the headset volume.
Values:
1–9
Default:
Default:
Default:
Default:
125
4
high
off
30
Default:
5
Default:
5
Appendix A: Configuration File Settings
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Setting:
user_pref.handset_volume
Description:
Sets the corded handset volume.
Values:
1–9
Setting:
user_pref.key_beep_enable
Description:
Enables or disables key beeps on the deskset.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
5
1
“call_settings” Module: Call Settings
The call settings configure data related to a user’s call preferences. The data is
stored internally at /mnt/flash/CallSettings.xml.
All the call settings (except one) follow the format: call_settings.account.x.[element]
where x is an account number ranging from 1 to 5.
All the call settings are included in the MAC-specific configuration file.
Setting:
call_settings.account.x.block_anonymous_enable
Description:
Enables or disables anonymous call blocking.
Values:
0 (disabled), 1 (enabled)
Setting:
call_settings.account.x.outgoing_anonymous_enable
Description:
Enables or disables outgoing anonymous calls.
Values:
0 (disabled), 1 (enabled)
Setting:
call_settings.account.x.dnd_enable
Description:
Enables or disables Do Not Disturb for account x.
Values:
0 (disabled), 1 (enabled)
126
Default:
Default:
Default:
0
0
0
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Setting:
call_settings.account.x.dnd_incoming_calls
Description:
Sets whether incoming calls are shown or rejected when DND is on for
account x.
Values:
show, reject
Setting:
call_settings.account.x.call_fwd_always_enable
Description:
Enables or disables Call Forward Always for account x.
Values:
0 (disabled), 1 (enabled)
Setting:
call_settings.account.x.call_fwd_always_target
Description:
Sets the Call Forward Always target number for account x.
Values:
Text string
Setting:
call_settings.account.x.call_fwd_busy_enable
Description:
Enables or disables Call Forward Busy for account x.
Values:
0 (disabled), 1 (enabled)
Setting:
call_settings.account.x.call_fwd_busy_target
Description:
Sets the Call Forward Busy target number for account x.
Values:
Text string
Setting:
call_settings.account.x.cfna_enable
Description:
Enables or disables Call Forward No Answer for account x.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
Default:
Default:
Default:
127
Default:
reject
0
Blank
0
Blank
0
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
Setting:
call_settings.account.x.cfna_target
Description:
Sets the Call Forward No Answer target number for account x.
Values:
Text string
Setting:
call_settings.account.x.cfna_delay
Description:
Sets the Call Forward No Answer delay (in number of rings) for
account x.
Values:
1–10
Setting:
call_settings.missed_call_alert_enable
Description:
Enables or disables missed call alerts.
Values:
0 (disabled), 1 (enabled)
Default:
Default:
128
Default:
Blank
6
1
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“pfk” Module: Programmable Feature Key Settings
The programmable feature key (PFK) settings store the data associated with each
programmable feature key.
The programmable feature key settings follow the format: pfk.x.[element], where x
is the programmable feature key ID, ranging from 1 to 32.
All the programmable feature key settings are included in the general configuration
file.
Setting:
pfk.x.feature
Description:
Assigns a feature to PFK x.
Values:
unassigned, line, dir, call
log, redial, messages,
dnd, cfwd all, cfwd busy,
cfwd no answer, quick
dial, busy lamp field,
page, multicast page,
park call, retrieve parked
call, in call dtmf, callback,
group call pickup, direct
call pickup
Default:
See
Programmable Keys on
page 8.
Setting:
pfk.x.quick_dial
Description:
Sets the quick dial string to use if quick dial is assigned to pfk x.
Values:
Text string (SIP URI)
Setting:
pfk.x.blf
Description:
Sets the BLF string to use if Busy Lamp Field is assigned to pfk x.
Values:
Text string (SIP URI)
Setting:
pfk.x.incall_dtmf
Description:
Sets the DTMF string if In-call DTMF is assigned to pfk x.
Values:
Text string
Default:
Default:
Default:
129
Blank
Blank
Blank
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Setting:
pfk.x.multicast_zone
Description:
Sets the multicast paging zone if multicast page is assigned to pfk x.
Values:
1–10
Setting:
pfk.x.account
Description:
Sets the SIP account used for the assigned feature (if applicable).
Values:
1–5
Default:
Default:
Blank
1
“speed_dial” Module: Speed Dial Settings
The speed dial key settings configure the dial pad keys for speed dialing preprogrammed phone numbers. When configured, the phone user can press and hold a
dial pad key to dial a programmed phone number.
The speed dial key settings follow the format speed_dial.x.[element], where x is the
dial pad key, ranging from 1 to 0 (with 0 being the “0” OPERATOR key).
All the speed dial settings are included in the MAC-specific configuration file.
Setting:
speed_dial.x.name
Description:
Sets the name associated with the phone number for dial pad key x.
The name is visible on the phone LCD.
Values:
Text string
Setting:
speed_dial.x.number
Description:
Sets the phone number that dial pad key x will dial when pressed and
held.
Values:
Text string (SIP URI)
Setting:
speed_dial.x.account
Description:
Sets the SIP account used for dialing when dial pad key x is pressed
and held.
Values:
1–5
Default:
Default:
Default:
130
Blank
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“ringersetting” Module: Distinctive Ringer Settings
The distinctive ringer settings configure the distinctive ringer feature. For more
information, see Ringer Settings on page 44. You can configure up to 8 instances of
the distinctive ringer feature.
The ringer setting parameters follow the format ringersetting.x.[element], where x is
the instance of the setting, ranging from 1 to 8.
All the ringer settings are included in the general configuration file.
Setting:
ringersetting.x.ringer_text
Description:
Enter the text that will match the “info” parameter and play the ringer
tone. The matching of the “info” parameter and ringer_text setting is
case sensitive.
Values:
Text string (max. 40
characters)
Setting:
ringersetting.x.ringer_type
Description:
Select the desired ring tone for ringer setting x.
Values:
1–10
Default:
Default:
131
Blank
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“file” Module: Imported File Settings
The “file” parameters enable the provisioning file to import additional configuration
files of various types, including:
 Contact lists
 Security certificates
The following certificates are supported:
 Per-account TLS certificate (you can choose to use the Account 1 certificate for
all accounts)
 Broadsoft directory
 LDAP
 Web server (the phone has a default self-signed web server certificate)
 Provisioning
 Languages
File parameter values are URLs that direct the phone to the location of the file to be
imported.
None of these settings are exported when you manually export the configuration
from the phone.
General Configuration File Settings
Setting:
file.https_user.certificate
Description:
URI of HTTPS server certificate to be imported, .e.g.
<protocol>://<user>:<password>@<host>:<port>/<url-path>
Values:
Text string
Setting:
file.provisioning.trusted.certificate
Description:
URI of provisioning certificate to be imported, e.g.
<protocol>://<user>:<password>@<host>:<port>/<url-path>
Values:
Text string
Setting:
file.sips.trusted.certificate.x
Description:
URI of SIPS (TLS transport) certificate to be imported for account x,
e.g. <protocol>://<user>:<password>@<host>:<port>/<url-path>
Values:
Text string
Default:
Default:
Default:
132
Blank
Blank
Blank
Appendix A: Configuration File Settings
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Setting:
file.ldap.trusted.certificate
Description:
URI of LDAP certificate to be imported, e.g.
<protocol>://<user>:<password>@<host>:<port>/<url-path>
Values:
Text string
Setting:
file.broadsoft.trusted.certificate
Description:
URI of Broadsoft certificate to be imported, e.g.
<protocol>://<user>:<password>@<host>:<port>/<url-path>
Values:
Text string
Default:
Default:
Blank
Blank
MAC-Specific Configuration File Settings
Setting:
file.contact.directory.append
Description:
URL of contact directory to be imported. Entries in the imported file
will be added to existing directory entries.
Values:
Text string
Setting:
file.contact.directory.overwrite
Description:
URL of contact directory to be imported. Entries in the imported file
will replace all existing directory entries.
Values:
Text string
Setting:
file.contact.blacklist.append
Description:
URL of contact blacklist to be imported. Entries in the imported file will
be added to existing blacklist entries.
Values:
Text string
Setting:
file.contact.blacklist.overwrite
Description:
URL of contact blacklist to be imported. Entries in the imported file will
replace all existing directory entries.
Values:
Text string
Default:
Default:
Default:
Default:
133
Blank
Blank
Blank
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“tone” Module: Tone Definition Settings
The Tone Definition settings configure data for various tones for the purpose of
localization. The Audio Manager component uses the data from this model to
populate the mcu on bootup.
Each tone definition must be a string of 12 elements separated by a space:
"<num of freq> <freq1> <amp1> <freq2> <amp2> <freq3> <amp3> <freq4> <amp4> <on duration>
<off duration> <repeat count>"
Where:
<num of freq>: 0–4
<freq1>: 0–65535
<amp1>: -32768–32767
<freq2>: 0-65535
<amp2>: -32768-32767
<freq3>: 0-65535
<amp3>: -32768-32767
<freq4>: 0-65535
<amp4>: -32768-32767
<on duration>: 0-2^32
<off duration>: 0-2^32
<repeat count>: 0-65535
All the tone definition settings are included in the general configuration file.
Setting:
tone.call_waiting_tone.num_of_elements
Description:
Sets the number of elements for the call waiting tone.
Values:
1–5
Setting:
tone.call_waiting_tone.element.1
Description:
Defines the call waiting tone element 1.
Values:
Tone element string
Setting:
tone.call_waiting_tone.element.x
Description:
Defines the call waiting tone element x.
Values:
Tone element string
Default:
Default:
Default:
134
1
1 440 -120 0 0 0 0 0 0
500 0 1
Blank
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Setting:
tone.hold_reminder_tone.num_of_elements
Description:
Sets the number of tone elements for the hold reminder tone.
Values:
1–5
Setting:
tone.hold_reminder_tone.element.1
Description:
Defines the hold reminder tone element 1.
Values:
Tone element string
Setting:
tone.hold_reminder_tone.element.x
Description:
Defines the hold reminder tone element x.
Values:
Tone element string
Setting:
tone.inside_dial_tone.num_of_elements
Description:
Sets the number of tone elements for the dial tone.
Values:
1–5
Setting:
tone.inside_dial_tone.element.1
Description:
Defines the inside dial tone element 1.
Values:
Tone element string
Setting:
tone.inside_dial_tone.element.x
Description:
Defines the inside dial tone element x.
Values:
Tone element string
Default:
Default:
Default:
Default:
Default:
Default:
135
1
1 770 -120 0 0 0 0 0 0
300 0 1
Blank
1
2 440 -180 350 -180 0 0
0 0 4294967295 0 65535
Blank
Appendix A: Configuration File Settings
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Setting:
tone.stutter_dial_tone.num_of_elements
Description:
Sets the number of tone elements for the stutter dial tone.
Values:
1–5
Setting:
tone.stutter_dial_dial_tone.element.1
Description:
Defines the stutter dial tone element 1.
Values:
Tone element string
Setting:
tone.stutter_dial_dial_tone.element.2
Description:
Defines the stutter dial tone element 2.
Values:
Tone element string
Setting:
tone.stutter_dial_tone.element.x
Description:
Defines the stutter dial tone element x.
Values:
Tone element string
Setting:
tone.busy_tone.num_of_elements
Description:
Sets the number of tone elements for the busy tone.
Values:
1–5
Setting:
tone.busy_tone.element.1
Description:
Defines the busy tone element 1.
Values:
Tone element string
Default:
Default:
Default:
Default:
Default:
Default:
136
2
2 440 -180 350 -180 0 0
0 0 100 100 10
2 440 -180 350 -180 0 0
0 0 4294967295 0 65535
Blank
1
2 480 -180 620 -180 0 0
0 0 500 500 65535
Appendix A: Configuration File Settings
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Setting:
tone.busy_tone.element.x
Description:
Defines the busy tone element x.
Values:
Tone element string
Setting:
tone.ring_back_tone.num_of_elements
Description:
Sets the number of tone elements for the ringback tone.
Values:
1–5
Setting:
tone.ring_back_tone.element.1
Description:
Defines the ringback tone element 1.
Values:
Tone element string
Setting:
tone.busy_tone.element.x
Description:
Defines the busy tone element x.
Values:
Tone element string
Default:
Default:
Default:
Default:
137
Blank
1
2 440 -180 480 -180 0 0
0 0 2000 4000 65535
Blank
Appendix A: Configuration File Settings
VSP735 Administrator and Provisioning Manual
“profile” Module: Password Settings
The password settings allow you to set the default administrator and user passwords
in the configuration file. The administrator password is usually included in the
general configuration file, while the user password is usually included in the devicespecific configuration file. The passwords can also be set using the WebUI. Be aware
that scheduled provisioning configuration file updates may reset these passwords.
General Configuration File Settings
Setting:
profile.admin.password
Description:
Sets the administrator password, used for accessing the admin menus
on the phone and the WebUI.
Values:
Text string
Default:
admin
MAC-Specific Configuration File Settings
Setting:
profile.user.password
Description:
Sets the user password, used for accessing the voicemail and settings
on the phone and the WebUI.
Values:
Text string
Default:
user
“page_zone” Module: Paging Zone Settings
The paging zone settings allow you to define a maximum of 10 paging zones that the
deskset can use for multicast paging.
The paging zone parameters (except for page_zone.call_priority_threshold) follow
the format page_zone.x.[element], where x is the paging zone ID number, ranging
from 1 to 10.
All the paging zone settings are included in the general configuration file.
Setting:
page_zone.x.name
Description:
Sets the paging zone name, which appears on deskset LCD for
outgoing and incoming multicast pages. A maximum of 15 characters
is allowed.
Values:
Text string
Default:
138
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Setting:
page_zone.x.multicast_address
Description:
Enter the multicast IP address that the deskset will monitor. The range
of valid IP addresses is 224.0.0.0 to 239.255.255.255.
Values:
IPv4 IP address
Setting:
page_zone.x.multicast_port
Description:
Enter the multicast port associated with the multicast IP. The range of
valid ports is 1 to 65535.
Values:
1–65535
Setting:
page_zone.x.accept_incoming_page
Description:
Enables or disables the deskset from receiving incoming multicast
pages for that paging zone. If disabled, the deskset can make
outgoing multicast pages only.
Values:
0 (disabled), 1 (enabled)
Setting:
page_zone.x.priority
Description:
Set the paging zone priority from 1 to 10. Zones with a priority higher
than another zone can interrupt the lower-priority zone’s active page.
Values:
1–10
Setting:
page_zone.call_priority_threshold
Description:
Set the call_priority_threshold. If the paging zone priority
(page_zone.x.priority) is higher or equal to the call priority, then a
multicast page can interrupt an active, dialing, or incoming call.
Values:
1–10
Default:
Default:
Default:
Default:
Default:
139
blank
blank
1
5
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Maintenance
Taking care of your telephone
 Your telephone contains sophisticated electronic parts, so you must treat it with
care.
 Avoid rough treatment.
 Place the corded handset down gently.
 Save the original packing materials to protect your telephone base if you ever
need to ship it.
Avoid water
 You can damage your telephone if it gets wet. Do not use the corded handset
in the rain, or handle it with wet hands. Do not install the telephone near a
sink, bathtub or shower.
Electrical storms
 Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric appliances
during storms.
Cleaning your telephone
 Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or a
mild soap.
 Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are
wet or standing in water. If the telephone should fall into water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORD AND NETWORK CABLE FROM THE WALL,
then pull the unit out by the unplugged cords.
140
Maintenance
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Important Safety Information
This symbol is to alert you to important operating or servicing
instructions that may appear in this user’s manual. Always follow basic
safety precautions when using this product to reduce the risk of injury,
fire, or electric shock.
Safety Information
 Read and understand all instructions in the user’s manual. Observe all
markings on the product.
 Avoid using a telephone during a thunderstorm. There may be a slight chance
of electric shock from lightning.
 Do not use the telephone to report a gas leak in the vicinity of the leak. Under
certain circumstances, a spark may be created when the adapter is plugged
into the power outlet, or when the handset is replaced in its cradle. This is a
common event associated with the closing of any electrical circuit. The user
should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing
concentrations of flammable or flame-supporting gases, unless there is
adequate ventilation. A spark in such an environment could create a fire or
explosion. Such environments might include: medical use of oxygen without
adequate ventilation; industrial gases (cleaning solvents; gasoline vapors;
etc.); a leak of natural gas; etc.
 Do not use this product near water, or when you are wet. For example, do not
use it in a wet basement or shower, or next to a swimming pool, bathtub,
kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning.
If the product comes in contact with any liquid, unplug any line or power cord
immediately. Do not plug the product back in until it has dried thoroughly.
 Install this product in a protected location where no one can trip over any line
or power cords. Protect cords from damage or abrasion.
 If this product does not operate normally, see the Troubleshooting section in
your product’s manual. If you cannot solve the problem, or if the product is
damaged, refer to the Limited warranty. Do not open this product except as
directed in your user’s manual. Opening the product or reassembling it
incorrectly may expose you to hazardous voltages or other risks.
 This power adapter is intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, an under-the-table or cabinet outlet.
Caution: Use only the power adapter provided with this product. To
obtain a replacement, visit our website at
businessphones.vtech.com or call 1 (888) 370-2006.
SAVE THESE INSTRUCTIONS
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Important Safety Information
VSP735 Administrator and Provisioning Manual
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference, including
interference that may cause undesired operation.
The term “IC:” before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
This product meets the applicable Industry Canada technical specifications.
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Industry Canada
VSP735 Administrator and Provisioning Manual
FCC part 15
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at the
user’s expense.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
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FCC part 15
VSP735 Administrator and Provisioning Manual
GPL License Information
Portions of the software associated with this product are open source, and fall within
the scope of the GNU General Public License (GPL). Accordingly, those portions of
code are available to the public, consistent with the requirements of the GPL, in
either source code format or object code format, depending upon the nature of the
code at issue. If you would like to exercise your right to receive the available code,
please send a cashier’s check, payable to VTech Communications, Inc., in the
amount of $15.00 (U.S.$) to:
VTech Communications, Inc.,
9590 SW Gemini Drive, Suite 120
Beaverton OR 97008
ATTN: Information Technology Group—VSP735 GPL code request, along with a
written request for the available code. If your request does not fully comply with the
foregoing requirements, VTech reserves the right to reject your request. Further, by
requesting and receiving the available code, you release VTech, its affiliates, and its
and their officers, directors, employees, and representatives (“VTech Parties”) from
any liability or responsibility relating to such code, and you acknowledge that the
VTech Parties make no representations with respect to the origin, accuracy, usability,
or usefulness of such code, and the VTech Parties have no responsibility to you
whatsoever concerning the code, including without limitation any responsibility to
provide explanation, support, upgrade, or any communication whatsoever. Your
review or use of the available code is at your sole risk and responsibility.
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GPL License Information