User’s manual
TL76008
5.8 GHz expansion handset
for use with AT&T model
TL76108
Congratulations
on your purchase
of this AT&T product.
Please read this user’s manual for the information
necessary to install your new AT&T product.
For complete instructions, please refer to the manual
provided with your TL76108 telephone. For customer
service or product information, please visit our website
at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Model #: TL76008
Type:
5.8 GHz expansion handset
Serial #: (found on the bottom of the charger)
Purchase date: Place of purchase: Save your sales receipt and original packaging in case it is necessary
to return your telephone for warranty service.
© 2008-2009 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Save your sales receipt and original packaging in case it is
necessary to ship your telephone for warranty service.
Your telephone package contains the following items.
User’s manual
TL76008
5.8 GHz expansion handset
for use with AT&T model
TL76108
User's manual
Cordless handset
Charger for cordless
handset with power
adapter installed
Battery
compartment
cover
Belt clip for
cordless handset
BATTERY PACK
89-1324-00-00
MODEL 102
Battery for cordless
handset
User’s manual
TL76008
5.8 GHz expansion handset
for use with AT&T model
TL76108
Table of contents
Getting started
Appendix A,
Quick reference guide................2
Installation preparation..............4
Charger installation......................5
Battery installation &
charging.......................................6
Adding & registering
handsets......................................8
Replacing a handset................. 10
Belt clip & optional
headset..................................... 12
Maintenance........................... 13
Appendix B, Important
safety information............... 14
Appendix C, FCC Part 68 and ACTA................................. 18
Appendix D,
FCC Part 15............................. 21
Appendix E, Limited
warranty.................................... 23
Appendix F, Technical
specifications......................... 27
Appendix G,
Troubleshooting.................... 28
Getting started
Quick reference guide
New message
indicator
Flashes when there is
a new message in the
mailbox.
Softkeys
Press to select an item
displayed above the key.
LINE1/FLASH,
LINE2/FLASH
OFF/CLEAR
During a call, press to
hang up.
While using menus, press
to cancel an operation,
back up to the previous
menu, or exit the menu
display.
Press LINE1/FLASH
to make or answer a
call on line 1. During a
call, press to receive an
incoming call on line 1 if
call waiting is activated.
Press LINE2/FLASH to
make or answer a call
on line 2. During a call,
press to receive an
incoming call on line 2 if
call waiting is activated.
/X-FER/INTERCOM
Press to begin an
intercom conversation or
to transfer a call.
SPEAKER
/VOLUME
Press to turn on the
handset speakerphone.
Press again to resume
normal handset use.
Press to adjust listening
volume when on a call.
Getting started
Quick reference guide
Feature menu
Caller ID
Feature menu
HANDSET I
RDL
MENU
CID
DIRECTORY
MAILBOXES
SETUP HANDSET
REGISTER
Redial
SETUP HANDSET
RINGERS
LOW BATT TONE
KEYPAD TONE
CONTRAST
RENAME
For complete instructions, please refer to the user’s manual. If
you are unable to find your manual, please visit
www.telephones.att.com to read and/or download the
manual.
Getting started
Installation preparation
You must install and
charge the battery
before using the
telephone.
STOP!
See pages 6-7
for easy instructions.
Your product may be shipped with a protective sticker covering the
handset display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as: television sets, VCRs, or other
cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors,
microwave ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing
machine or work bench.
Getting started
Charger installation
Plug the power
adapter into an
electrical outlet not
controlled by a wall
switch.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a
replacement power adapter, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
2. The power adapters are intended to be correctly oriented in a vertical
or floor mount position. The prongs are not designed to hold the
plug in place if it is plugged into a ceiling, under-the-table or cabinet
outlet.
Getting started
Handset battery installation & charging
Step 1
Press the tab and
slide the battery
compartment
cover downwards.
Step 2
Insert the supplied
battery as indicated.
Insert the top (on
contacts and tab)
in first, then push
downwards on the
lower portion of the
battery.
89-1324-00-00
MODEL 102
BATTERY PACK
89-1324-00-00
MODEL 102
BATTERY PACK
Install the battery as shown below. After installing the battery,
you can make and receive short calls, but replace the handset
in the telephone base or charger when the handset is not being
used. For optimal performance, charge the handset battery for
at least 16 hours before use. When fully charged, the handset
battery provides up to approximately eight hours of talk time or
four days of standby time.
Step 3
Align the cover flat
against the battery
compartment, then
slide it upwards
until it clicks into
place.
Getting started
Handset battery installation & charging
Step 4
Charge the handset by placing it facing the
front in the charger. The CHARGE light will be
on when the handset is charging.
IMPORTANT INFORMATION
Use only the battery supplied with this product. To order a replacement
or spare battery (AT&T model 102, part number 89-1324-00-00) or
equivalent, visit our website at www.telephones.att.com, or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Getting started
Adding & registering handsets
Before using a new TL76008 handset, you must register it with
the TL76108 telephone base (purchased separately). The TL76108
telephone can accommodate up to eight cordless handsets.
The handset provided with your TL76108 is automatically
registered as handset 1. Additional handsets will be assigned
numbers in the order they are registered (handset 2, handset
3, and handset 4 etc.). You can register a maximum of eight
handsets.
NO BASE
SUBSCRIPTION
OK
ENTER BASE ID
When first purchased, all optional
accessory handsets will show NO BASE
SUBSCRIPTION and ENTER BASE ID on the
screen alternatively. The new handset may
need to be charged for five minutes before
registering to the telephone base.
#
###############
OK
Getting started
Adding & registering handsets
To register a handset to your telephone
base
BASE
RDL
MENU
CID
MENU softkey
DIRECTORY
MAILBOXES
SETUP BASE
DISPLAY BASE-ID
OK
ENTER BASE ID
#
###############
OK
PLEASE
WAIT!!
T23
PD
MENU
1.On the telephone base, press the MENU
softkey when in idle mode to enter the
feature menu. Press the or softkey
to scroll to the DISPLAY BASE-ID menu,
then press the OK softkey. The telephone
base ID will be displayed.
2. On the handset, use the keypad buttons
to enter the telephone base ID and press
the OK softkey.
– Press the softkey to move the cursor.
NOTES:
MENU
1. If the registration is not successful, the display will show NO BASE SUBSCRIPTION. Try the registration process again.
HANDSET X
RDL
To find the telephone base ID and
register the handset:
3. The handset will first display PLEASE
WAIT!!, then T23 PD followed by
SEARCHING FOR BASE. The screen will
finally display HANDSET X when the
registration is successful.
SEARCHING
FOR BASE
NEW
Make sure the handset battery is installed
and charged properly. You
��������������������
have to enter a
15-digit telephone base ID to register the
handset to the telephone base.
CID
2. If an incorrect base ID is entered, the base ID will disappear and ENTER BASE ID will be displayed.
Getting started
Replacing a handset
You may need to de-register your handsets if:
You have eight registered handsets and need to replace a
handset.
-ORYou wish to change the designated handset numbers of your
registered handsets.
You must first de-register ALL the handsets, and then re-register
each handset you wish to use.
Please read carefully through all the instructions on this page
before beginning the de-registration process.
To de-register all handsets
You can de-register all handsets on the
telephone base only.
BASE
RDL
MENU
CID
MENU softkey
DIRECTORY
MAILBOXES
SETUP BASE
DISPLAY BASE-ID
OK
KEYPAD TONE
CONTRAST
RENAME
DEREGISTER ALL
SET
DO YOU REALLY
WANT TO
DEREGISTER ALL
HANDSETS?
YES
1. Press the MENU softkey when in idle
mode to enter the feature menu.
2. Press the or softkey to scroll to the
SETUP BASE menu, then press the OK
softkey.
3. Press the or softkey to scroll to the
DEREGISTER ALL menu, then press the
SET softkey.
4. The screen will display DO YOU REALLY
WANT TO DEREGISTER ALL HANDSETS?.
Press the YES softkey to confirm or press
the NO softkey to return to the previous
screen.
NO
10
Getting started
Replacing a handset
To de-register all handsets
5. All handsets will display NO BASE
SUBSCRIPTION and ENTER BASE ID
on the screen alternatively when deregistration is successful.
6. To re-register the handset(s) to the
telephone base, follow the registration
instructions on page 9.
NOTE: If the de-registration process is not successful, please try again.
11
Getting started
Belt clip & optional headset
Installation
Removal
Snap the belt clip
into the retaining
tabs on both sides
of the handset as
shown in the
figure.
Gently lift either of
the belt clip retaining
tabs, shown in the
figure, outwards to
remove the belt clip
from the handset.
For handsfree telephone conversations, you can use any industry
standard 2.5 mm headset (purchased separately). For best result,
use an AT&T 2.5 mm headset. To purchase a headset, visit
����������
our
website at www.telephones.att.com or call 1 (800)
222-3111. In Canada, dial 1 (866) 288-4268.
Lift the rubber
flap here.
Plug a 2.5 mm headset
into the jack on the side
of the handset (beneath
the small rubber flap).
Left side of handset
12
Appendix A
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts,
so it must be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if
you ever need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the
handset outdoors in the rain, or handle it with wet hands. Do not
install the telephone base near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to
electronic equipment. For your own safety, take caution when
using electric appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain
its luster for many years. Clean it only with a soft cloth slightly
dampened with water or a mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS
FROM THE WALL. Then pull the unit out by the unplugged cords.
13
Appendix B
Important safety information
This symbol is to alert you to important operating or
servicing instructions that may appear in this user’s manual.
Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual.
Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There may be
a slight chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you
suspect a gas leak, report it immediately, but use a telephone
away from the area where gas is leaking. If this product is a
cordless model, make sure the telephone base is also away from
the area.
• Do not use this product near water, or when you are wet. For
example, do not use it in a wet basement or shower, or next
to a swimming pool, bathtub, kitchen sink, or laundry tub. Do
not use liquids or aerosol sprays for cleaning. If the product
comes in contact with any liquids, unplug any line or power cord
immediately. Do not plug the product back in until it has dried
thoroughly.
• Install this product in a protected location where no one can
trip over any line or power cords. Protect cords from damage or
abrasion.
• If this product does not operate normally, see the
Troubleshooting section on pages 28-37 of this user’s manual.
If you cannot solve the problem, or if the product is damaged,
refer to the Limited warranty on pages 23-26. Do not open
this product except as may be directed in your user’s manual.
Opening the product or reassembling it incorrectly may expose
you to hazardous voltages or other risks.
14
Appendix B
Important safety information
• Replace batteries only as described in your user’s manual.
Do not burn or puncture batteries — they contain caustic
chemicals.
• This power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed
to hold the plug in place if it is plugged into a ceiling or an
under-the-table/cabinet outlet.
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Especially about cordless telephones
•
•
•
Privacy: The same features that make a cordless telephone
convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio
waves, so there is a possibility that your cordless telephone
conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason,
you should not think of cordless telephone conversations
as being as private as those on corded telephones.
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which
is not controlled by a wall switch. Calls cannot be made from
the handset if the telephone base is unplugged, switched
off, or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate
at frequencies that may cause interference to TVs and VCRs.
To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a
TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
15
Appendix B
Important safety information
•
Rechargeable batteries: This product contains either nickelcadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short
circuit with conductive material such as rings, bracelets, and
keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery
charger.
• Nickel-metal-hydride rechargeable batteries: Dispose of
these batteries in a safe manner. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they
could release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle Nickelmetal-hydride rechargeable batteries when taken out of service within
the United States. These batteries may be taken to a participating
local retailer of replacement batteries or recycling center. Or you may
call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac
pacemakers. Supported by the U.S. Food and Drug Administration,
WTR recommends to physicians that:
16
Appendix B
Important safety information
PACEMAKER PATIENTS
• Should keep wireless telephones at least six inches from the
pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the
pacemaker.
WTR’s evaluation did not identify any risk to bystanders with
pacemakers from other persons using wireless telephones.
SAVE THESE INSTRUCTIONS
17
Appendix C
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with
technical requirements adopted by the Administrative Council for
Terminal Attachments (ACTA). The label on the back or bottom of this
equipment contains, among other things, a product identifier in the
format US:AAAEQ##TXXXX. This identifier must be provided to your
local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring
and the telephone network must comply with applicable Part 68 rules
and technical requirements adopted by ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant. An
RJ11 jack should normally be used for connecting to a single line and
an RJ14 jack for two lines. See Installation Instructions in the user’s
manual.
The Ringer Equivalence Number (REN) is used to determine how many
devices you may connect to your telephone line and still have them
ring when you are called. The REN for this product is encoded as the
6th and 7th characters following the US: in the product identifier (e.g., if
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs
should be five (5.0) or less. For more information, please contact your
local telephone company.
This equipment may not be used with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line,
ensure the connection of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the
modular jack until the problem has been corrected. Repairs to this
telephone equipment can only be made by the manufacturer or
its authorized agents. For repair procedures, follow the instructions
outlined under the Limited Warranty.
18
Appendix C
FCC Part 68 and ACTA
If this equipment is causing harm to the telephone network, the
telephone company may temporarily discontinue your telephone
service. The telephone company is required to notify you before
interrupting service. If advance notice is not practical, you will be
notified as soon as possible. You will be given the opportunity to
correct the problem and the telephone company is required to inform
you of your right to file a complaint with the FCC. Your telephone
company may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product.
The telephone company is required to notify you if such changes are
planned.
If this product is equipped with a corded or cordless handset, it is
hearing aid compatible.
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g., police, fire, medical) in these
locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before
hanging up.
Perform such activities in off-peak hours, such as early morning or late
evening.
19
Appendix C
FCC Part 68 and ACTA
Industry Canada
Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation.
The term ‘’IC:‘’ before the certification/registration number only signifies
that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment
is 0.1. The REN is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to
the requirement that the sum of the RENs of all the devices does not
exceed five.
This product meets the applicable Industry Canada technical
specifications.
20
Appendix D
FCC Part 15
This equipment has been tested and found to comply with the
requirements for a Class B digital device under Part 15 of the
Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Changes or modifications to this equipment not expressly
approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. Privacy of communications may not be
ensured when using this telephone.
21
Appendix D
FCC Part 15
To ensure safety of users, the FCC has established criteria for the
amount of radio frequency energy that can be safely absorbed
by a user or bystander according to the intended usage of the
product. This product has been tested and found to comply with
the FCC criteria. The handset may be safely held against the ear
of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained
at a distance of approximately 20 cm (8 inches) or more. If you
choose to use a clipping device, please make sure to only use the
supplied AT&T belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
22
Appendix E
Limited warranty
The AT&T brand is used under license - any repair, replacement or
warranty service, and all questions about this product should be
directed to: In the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, call 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the
holder of a valid proof of purchase (“CONSUMER” or “you”) that the
product and all accessories provided in the sales package (“PRODUCT”)
are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and
in accordance with the PRODUCT operating instructions. This limited
warranty extends only to the CONSUMER for products purchased and
used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in
materials and workmanship during the limited warranty period
(“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized
service representative will repair or replace at the manufacturer’s option,
without charge, a materially defective PRODUCT. If the manufacturer
repairs the PRODUCT, they may use new or refurbished replacement
parts. If the manufacturer chooses to replace the PRODUCT, they
may replace it with a new or refurbished PRODUCT of the same or
similar design. The manufacturer will retain defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the
manufacturer’s option, is your exclusive remedy. The manufacturer will
return repaired or replacement products to you in working condition.
You should expect the repair or replacement to take approximately 30
days.
23
Appendix E
Limited warranty
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE
(1) YEAR from the date of purchase. If the manufacturer repairs or
replaces a materially defective PRODUCT under the terms of this limited
warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired
or replacement PRODUCT is shipped to you or (b) the time remaining
on the original one-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or
other physical damage, improper installation, abnormal operation
or handling, neglect, inundation, fire, water, or other liquid intrusion;
or
• PRODUCT that has been damaged due to repair, alteration,
or modification by anyone other than an authorized service
representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by
signal conditions, network reliability or cable or antenna systems;
or
• PRODUCT to the extent that the problem is caused by use with
non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from
outside the United States of America or Canada, or used for
commercial or institutional purposes (including but not limited to
products used for rental purposes); or
24
Appendix E
Limited warranty
• PRODUCT returned without valid proof of purchase (see item 6
below); -or• Charges for installation or setup, adjustment of customer controls,
and installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America visit
www.telephones.att.com or call 1 (800) 222-3111. In
Canada, call 1 (866) 288-4268. NOTE: Before calling for service,
please review the user’s manual; a check of the PRODUCT controls
and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. The manufacturer will return
repaired or replaced PRODUCT under this limited warranty to
you. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in
transit. If the PRODUCT failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this limited
warranty, the manufacturer will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the
repair of products that are not covered by this limited warranty.
6. What must you return with the PRODUCT to get warranty service? You must:
a. Return the entire original package and contents including the
PRODUCT to the service location along with a description of
the malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying
the PRODUCT purchased (PRODUCT model) and the date of
purchase or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
25
Appendix E
Limited warranty
7. Other limitations
This warranty is the complete and exclusive agreement
between you and the manufacturer of this AT&T branded
PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other
warranties for this PRODUCT. The warranty exclusively describes
all of the manufacturer’s responsibilities regarding the PRODUCT.
There are no other express warranties. No one is authorized to
make modifications to this limited warranty and you should not
rely on any such modification.
State/Provincial Law rights: This warranty gives you specific
legal rights, and you may also have other rights which vary from
state to state or province to province.
Limitations: Implied warranties, including those of fitness
for a particular purpose and merchantability (an unwritten
warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do
not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you. In no event shall
the manufacturer be liable for any indirect, special, incidental,
consequential, or similar damages (including, but not limited to
lost profits or revenue, inability to use the PRODUCT or other
associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this PRODUCT.
Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as proof of
purchase.
26
Appendix F
Technical specifications
RF frequency band
(handset to telephone
base)
RF frequency band
(telephone base to
handset)
5744 MHz — 5825 MHz
5744 MHz — 5825 MHz
Channels
95
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 144 Vrms
Telephone base voltage
(AC adapter output)
8 VDC
Handset voltage
2 — 3 VDC
Charger voltage
(AC adapter output)
8 VDC
Replacement battery
3.6V 800mAH
5.8 GHz digital spread spectrum frequency hopping
technology
This technology digitally transmits your voice across multiple
channels in both the 5.8GHz frequencies to provide enhanced range,
ultimate sound clarity and advanced privacy against eavesdropping
on your calls, while not interfering with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power
allowed by the Federal Communications Commission (FCC). Even
so, this handset and telephone base can communicate over only
a certain distance — which can vary with the locations of the
telephone base and handset, the weather, and the construction
of your home or office.
27
Appendix G
Troubleshooting
If you have difficulty with your telephone, please try the
suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222–3111. In
Canada dial 1 (866) 288-4268.
My phone
doesn’t work
at all.
• Make sure the power cord is securely
plugged in.
• Make sure that the battery connector is
securely plugged into the cordless handset.
• Make sure the telephone line cord is
securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset
for at least 16 hours. For optimum daily
performance, return the cordless handset to
its base when not in use.
• Reset the telephone base. Unplug the unit’s
electrical power. Wait for approximately 15
seconds, then plug it back in. Allow up to
one minute for the cordless handset and
telephone base to reset.
• You may need to purchase a new battery,
please refer to Handset battery installation
and charging, pages 6-7, in this user’s
manual.
I cannot get a
dial tone.
• First try all the suggestions above.
• Move the cordless handset closer to the
telephone base. You might have moved out
of range.
28
Appendix G
Troubleshooting
• If the previous suggestions don’t work,
disconnect the telephone base from the
telephone jack and connect to a different
phone. If there is no dial tone on that
phone either, the problem is in your
wiring or local service. Contact your local
telephone company.
• Your line cord might be malfunctioning.
Try installing a new line cord.
I cannot dial
out.
• First try all the suggestions above.
• Make sure you have a dial tone before
dialing. The cordless handset may take a
second or two to find the telephone base
and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise
from a television, radio or other appliances
may cause the phone to not dial out
properly. If you cannot eliminate the
background noise, first try muting the
cordless handset before dialing, or dialing
from another room in your home with less
background noise.
• If the other phones in your home are
having the same problem, the problem
is in your wiring or local service. Contact
your local telephone company (charges
may apply).
29
Appendix G
Troubleshooting
My cordless
handset isn’t
performing
normally.
• Make sure the power cord is securely
plugged into the telephone base. Plug the
unit into a different, working electrical outlet
not controlled by a wall switch.
• Move the cordless handset closer to the
telephone base. You might have moved out
of range.
• Reset the telephone base. Unplug the unit’s
electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for
the cordless handset and telephone base to
reset.
• Other electronic products can cause
interference to your cordless phone. Try
installing your phone as far away from these
types of electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Ensure that the telephone base is powered
SEARCHING
up.
FOR BASE
displays on my
• Wait for one minute to allow the cordless
cordless handset.
handset and base to resynchronize.
• Reset the telephone base. Unplug the unit’s
electrical power. Wait for 15 seconds then
plug it back in. Allow up to one minute for
the cordless handset and telephone base to
reset.
30
Appendix G
Troubleshooting
• Other electronic products can cause
interference with your cordless phone.
Try installing your phone as far away
from these types of electronic devices
as possible: television sets, VCRs, or other
cordless telephones.
The batteries
will not hold a
charge.
• If the cordless handset is in its telephone
base or charger and the charge light does
not come on, refer to The charge light is
off in this Troubleshooting guide.
• Charge the battery in the cordless handset
for at least 16 hours. For optimum daily
performance, return the cordless handset to
its base when not in use.
• You may need to purchase a new
battery. Please refer to Handset battery
installation and charging, pages 6-7, in this
user’s manual.
31
Appendix G
Troubleshooting
I get noise,
static, or weak
signal even
when I’m near
the telephone
base.
• If you subscribe to high-speed Internet
service (Digital Subscriber Line - DSL) through
your telephone lines, you must install a DSL
filter between the telephone base and the
telephone wall jack. The filter will prevent
noise and caller ID problems caused by DSL
interference. Please contact your DSL service
provider for more information about DSL
filters.
• You may be able to improve the
performance of your cordless phone by
installing your new telephone base as far
as possible from any other existing cordless
telephone system that may already be
installed.
• Other electronic products can cause
interference to your cordless phone. Try
installing your phone as far away from the
following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave
oven or on the same electrical outlet. You
may experience decreased performance
while the microwave oven is operating.
• If your phone is plugged in with a modem
or a surge protector, plug the phone (or
modem/surge protector) into a different
location. If this doesn't solve the problem,
re-locate your phone or modem farther
apart from one another, or use a different
surge protector.
32
Appendix G
Troubleshooting
• Relocate your phone to a higher location.
The phone will likely have better reception
when not installed in a low area.
• If the other phones in your home are
having the same problem, the problem is in
your wiring or local service. Contact your
local telephone company (charges may
apply).
I hear other
calls while using
my phone.
• Disconnect the telephone base from the
telephone jack, and plug in a different
telephone. If you still hear other calls, the
problem is probably in your wiring or local
service. Call your local telephone company.
My cordless
handset does
not ring when I
receive a call.
• Make sure that the ringer is not turned off.
Refer to the section(s) on ringer selection
in this user’s manual.
• Make sure the telephone line cord is
plugged securely into the telephone base
and the telephone jack. Make sure the
power cord is securely plugged in.
• The cordless handset may be too far from
the telephone base.
• Charge the battery in the cordless handset
for at least 16 hours. For optimum daily
performance, return the cordless handset to
its base when not in use.
33
Appendix G
Troubleshooting
• You may have too many extension phones
on your telephone line to allow all of them
to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might
be limiting the operating range. Try moving
the telephone base to another location,
preferably on an upper floor.
• If the other phones in your home are
having the same problem, the problem is in
your wiring or local service. Contact your
local telephone company (charges may
apply).
• Test a working phone at the phone jack. If
another phone has the same problem, the
problem is the phone jack. Contact your
local telephone company (charges may
apply).
• Other electronic products can cause
interference with your cordless phone.
Try installing your phone as far away
as possible from electronic devices like
television sets, VCRs, or other cordless
telephones.
• Re-install the battery, and place cordless
handset in the telephone base. Wait for
the cordless handset to re-establish its
connection with the telephone base. Allow
up to one minute for this to take place.
• Your line cord might be malfunctioning. Try
installing a new line cord.
34
Appendix G
Troubleshooting
My calls fade
out or cut in
and out while
I’m using
my cordless
handset.
• Other electronic products can cause
interference with your cordless phone. Try
installing your phone as far away from the
following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave
oven or on the same electrical outlet. You
may experience decreased performance while
the microwave oven is operating.
• If your phone is plugged in with a modem or
surge protector, plug the phone (or modem/
surge protector) into a different location.
If this doesn't solve the problem, re-locate
your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher
location. The phone will have better
reception when not installed in a low area.
• If the other phones in your home are having
the same problem, the problem is in your
wiring or local service. Contact your local
telephone company (charges may apply).
The charge
light is off.
• Make sure the power and line cords are
plugged in correctly and securely.
• Unplug the unit’s electrical power. Wait for
15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and
telephone base to reset.
35
Appendix G
Troubleshooting
• Clean the cordless handset and telephone
base charging contacts each month using a
pencil eraser or cloth.
My caller ID
isn’t working.
•Caller ID is a subscription service. You must
subscribe to this service from your local
telephone company for this feature to work
on your phone.
• Your caller must be calling from an area
that supports caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
•If you subscribe to high-speed Internet
service (Digital Subscriber Line - DSL)
through your telephone line, you must
install a DSL filter between the telephone
base and the telephone wall jack. The filter
will prevent noise and caller ID problems
caused by DSL interference. Please
contact your DSL service provider for more
information about DSL filters.
36
Appendix G
Troubleshooting
System does
not receive
caller ID when
on a call.
• Make sure you subscribe to caller ID with
call waiting features services provided by
your local telephone company. Caller ID
features will work only if both you and the
caller are in areas offering caller ID service,
and if both telephone companies use
compatible equipment.
Common cure
for electronic
equipment.
If the unit does not seem to be responding
normally, try putting the cordless handset in
its base. If it does not seem to respond, do the
following (in the order listed):
• Disconnect the power to the telephone
base.
• Disconnect the cordless handset battery,
and spare battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the
cordless handset into the telephone base.
• Wait for the cordless handset to re-establish
its connection with the telephone base.
Allow up to one minute for this to take
place.
37
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Printed in China. Issue 4 AT&T 09/09.