Quick reference guide
Quick start guide
Initial settings
We recommend you program your telephone system before use.
This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your Abridged user’s
manual provided in the package, or see the online Complete
user’s manual at www.telephones.att.com/manuals.
Telephone base installation
Plug the other end of the
telephone line cord into a
telephone jack or a DSL filter.
Charger installation
Plug the power
adapter into an
electrical outlet not
controlled by a wall
• Show directory entries.
• Scroll down in menus.
• Scroll up in menus.
• Move cursor to the left when
entering names or numbers.
• Move cursor to the right when
entering names or numbers.
• Decrease listening volume when
on a call, or decrease message
playback volume.
• Increase listening volume when
on a call, or increase message
playback volume.
• Press repeatedly to view the last
10 numbers dialed.
• Show the menu.
Set the date/time before using the answering system.
1. MENU -> q or p -> Set date/time -> SELECT.
2. Enter the month, day and year using the dialing keys -> SELECT.
3. Enter the hour and minute using the dialing keys.
4. q or p to choose AM or PM -> SELECT.
• Select an item or save an entry or
setting while in the menu.
Record your own announcement
• Hang up a call.
• Press to cancel an operation, back
up to the previous menu, or exit the
menu display, or press and hold to
return to idle mode
• Make or answer a call.
Route the
cords through
the slots.
• Answer a call waiting call during
a call.
• Press and hold in idle mode to
erase missed call indicator.
• Press repeatedly to add or remove
1 in front of the call log entry
before dialing or saving it to the
• Press and hold to set or dial your
voicemail number.
QUIET # (pound key)
• Press repeatedly to display other
dialing options when reviewing a
caller ID log entry.
• Press and hold to set quiet mode.
Press to switch to tone dialing
temporarily during a call if you have
pulse service.
During a call, press to enhance the
clarity and loudness of your caller’s
Switch between the speakerphone
and handset.
• Mute the microphone during a call.
Caution: Use only the power adapter(s) provided with this product. To obtain a replacement,
• Delete the displayed entry while in
the directory, call log or redial list.
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
visit our website at
• Delete digits or characters when
using the dialing keys.
Battery installation
Install the battery as shown below. Charge your handset(s) before initial use.
The battery is fully charged after 10 hours of continuous charging.
The following are a few examples of common features to set before using the
telephone. Refer to the Handset settings and Answering system settings in
the Abridged user’s manual or the online Complete user’s manual for detailed
instructions on setting all telephone features.
• Show caller ID history.
• Press and hold to insert a dialing
pause while entering numbers.
If you have DSL
high-speed Internet
service, a DSL filter (not
included) is required.
The DSL filter must
be plugged into the
telephone wall jack.
Plug the power cord
and telephone line
cord into the jacks.
side view
Change the audio quality to best
suit your hearing.
Set date/time
Your outgoing announcement plays when calls are answered by the answering
system. You can use the preset announcement to answer calls, or replace it
with your own recorded announcement.
1. MENU -> q or p -> Answering sys -> SELECT.
2. SELECT to select Announcement.
3. SELECT to select Record annc.
4. Facing the handset, record your announcement and press 5 to end recording.
Number of rings
You can set the answering system to answer an incoming call after two, three,
four, five or six rings, or toll saver. If you choose toll saver, the answering
system answers a call after two rings if you have new messages, or after four
rings when there are no new messages.
If you want the built-in answering system instead of the voicemail to answer a
call, you should set the answering system to answer a call at least two rings
before the voicemail is set to answer. Contact your telephone service provider
for information on your voicemail settings.
1. MENU -> q or p -> Answering sys -> SELECT.
2. q or p -> Ans sys setup -> SELECT.
3. q or p -> # of rings.
4. q or p -> choose among 2, 3, 4, 5, 6 or Toll Saver -> SELECT.
Handset ringer volume
You can set the ringer volume level to one of the six levels or turn the
ringer off.
1. MENU -> q or p -> Ringers -> SELECT.
2. SELECT to select Ringer volume.
3. q or p to choose the desired level -> SELECT.
Reset language to English
If you have accidentally changed the screen display language and want to
switch it back to English, follow the steps below.
• MENU in idle mode-> enter 364#.
Telephone base
Battery Pack
2.4V 400mAh Ni-MH
1.Plug the battery
connector securely
into the socket inside
the handset battery
compartment. Insert the
supplied battery with
the label THIS SIDE UP
facing up as indicated.
Skip to the next message.
Message counter
2.Align the cover
flat against
the battery
then slide it
upwards until it
clicks into place.
3.Charge the handset by
placing it face forward
in the telephone base
or charger.
Shows the number
of messages or other
answering system
• Adjust the listening
volume during message
• Adjust the base ringer
volume when in idle
• Repeat a message.
• Press twice to play the
previous message.
Caller ID
• Delete the message
currently playing.
• Press twice to delete all
old messages when in
idle mode.
Turn the built-in
answering system
on or off.
Use only the supplied rechargeable battery or replacement battery (model BT183342).
Audio Assist is a registered trademark of Advanced American Telephones.
Start or stop message
Press to reduce the
playback speed.
Telephone operation
Answering system
About answering system and voicemail
Making a call
Press PHONE or
On-hook dialing
Enter the telephone number -> Press
SPEAKER to call.
Answering a call
Press PHONE or /�������
SPEAKER, or press any dialing keys
(0-9, TONE or #).
Ending a call
Press OFF or return the handset to the telephone base
or charger.
During a call, press /�������
SPEAKER to switch between
handsfree speakerphone and normal handset use.
Press REDIAL repeatedly to select the desired entry ->
PHONE or /�������
SPEAKER to call.
SPEAKER -> Enter the telephone
Volume control
Press VOLUMEq to decrease or press VOLUMEp to
increase the listening volume during a call.
Call waiting
Press FLASH to put current call on hold and to take the
new call; press again to switch back and forth between
(Requires subscription
from telephone
service provider)
This product supports caller ID services offered by most telephone service providers.
The telephone stores caller ID information for the last 50 incoming calls in the
telephone base. This information is common to all handsets.
Missed call indicator
When a handset is in idle mode and has new or missed calls, its screen shows
XX Missed calls.
You can erase the missed call indicator either by reviewing the call log one by
one, or by pressing and holding CANCEL on the handset in idle mode.
Review and dial a number in the call log
1. CID in idle mode -> q or p to scroll through the list.
2. PHONE or /SPEAKER to call when the desired entry is displayed.
Caller ID announce
When this feature is on and you have an incoming call, the handset and/or
base speaks “Call from...” and the name of the caller based on the directory or
caller ID information. You can turn this feature on or off for the base or each
individual handset, or both.
1. MENU -> q or p -> Settings -> SELECT.
2. q or p -> Caller ID annc -> SELECT.
3. q or p to choose Set all On/Off, Local handset, or Base -> SELECT.
4. q or p to choose On or Off -> SELECT.
The directory can store up to 50 entries, which are shared by all system handsets.
Adding an entry
Turn answering system on/off
The answering system must be turned on to answer and record messages.
Press /ANSWER ON on the telephone base to turn the built-in answering
system on or off.
When it is turned on, the /ANSWER ON light on the telephone base turns on
and ANS ON displays on the handset.
Message alert tone
When this feature is on, and there is at least one new message, the telephone
base beeps every 10 seconds.
1. MENU -> q or p -> Answering sys -> SELECT.
2. q or p -> Ans sys setup -> SELECT.
3. q or p -> Msg alert tone -> SELECT.
4. q or p -> On or Off -> SELECT.
Call screening
Caller ID
Your telephone has separate indicators for two different types of voice messages:
those left on the built-in answering system and those left at your telephone
service provider’s voicemail. To listen to messages recorded on the built-in
answering system, refer to the Message playback section below; to listen to
voicemail, contact your telephone service provider for more information.
1. MENU.
2. q or p -> Directory -> SELECT.
3. q or p -> Add contact -> SELECT.
4. Enter a telephone number up to 30 digits -> SELECT.
5. Enter a name up to 15 characters -> SELECT.
Searching/dialing 1. DIR in idle mode.
an entry
2. Press q or p to browse through the directory, or press
the dialing keys (0-9) to start a name search.
3. Press PHONE or /SPEAKER to call.
Use this feature to choose whether incoming messages can be heard over the
telephone base speaker when they are being recorded. If you turn call screening
on, you hear the incoming message. While monitoring an incoming message, you
can answer the call by pressing PHONE on the handset.
1. MENU -> q or p -> Answering sys -> SELECT.
2. q or p -> Ans sys setup -> SELECT.
3. SELECT to select Call screening.
4. q or p -> choose On or Off -> SELECT.
Message playback
Using the telephone base:
/PLAY when the telephone base is in idle mode.
Using a handset:
Press MENU twice when the handset is in idle mode.
Options during playback
On the telephone base
On a handset
Press qVOLUME or
Adjust playback volume
Press q/VOL/p
Stop playback
Skip to the next message
Press 6
Repeat the message
Press 4
Play the previous message
/REPEAT twice
Press 4 twice
Slow down the message
Press SLOW
Delete the message
Press 5
For more detailed instructions, please refer to the Abridged user’s manual
provided in your package, or for a full set of installation and operation
instructions, refer to the online CRL32102/CRL32202/CRL32302/CRL32352/
CRL32452 DECT 6.0 cordless telephone/answering system with caller ID/call
waiting Complete user’s manual at www.telephones.att.com/manuals.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Audio Assist is a registered trademark of Advanced American Telephones.
© 2012 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 02/12.