815

815D

Quick Start Guide

For more information about how to use the phone, please go to www.alcatelonetouch.com to download complete user manual.

Moreover, from the website you can also consult FAQ, realize software upgrade, etc.

www.sar-tick.com

This product meets applicable national

SAR limits of 2.0 W/kg. The specific maximum SAR values can be found on page 26 of this user guide.

When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 1.5 cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

1

Your mobile ...................

1.1

Keys and connectors

Status bar

Home screen

Facebook key

Left softkey

Send key

Vibration key

Voicemail key

Shift key

Fn key

Space key

Navigation key/

OK key

Wi-Fi key

Right softkey

End key

Delete key

Enter key

SYM key

Volume key

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

Headset connector micro-USB connector

•

•

•

Press to go left/right/up/down

Press to confirm an option

Press and hold to enter Music player

Left softkey

• Access main menu

•

•

Send key

• Pick up/Send a call

Press: Enter Call log

Press and hold: Enter Fake call

Right softkey

• Access contacts

•

•

Press: End a call

Return to the Home screen

Press and hold: Power on/off

• Vibration alert

• Press and hold: Access your voicemail

• Press to input capitalized characters

•

•

•

Press once: Input a top-half character

Press twice: Lock the keyboard in top-half key input mode

Press and hold: Input top-half characters only until key is released

Fn+ B: Access Bluetooth

Fn+ M: Access Music

Fn + P: Access Profiles

Fn + J: Access Java applications

•

•

Press: Enter a space (on edit mode)

Confirm an option (on edit mode)

Unlock the keypad (on Home screen)

Press and hold: Access language list (on edit mode)

Lock the keypad (on Home screen)

1.2

• Press to enter Facebook main menu.

• Enter Wi-Fi list and refresh

• Press: Confirm an option

Enter the next line (on edit mode)

Status bar icons

In one touch 815:

Battery charge level.

(1)

Vibrate alert: your phone vibrates, but does not ring or beep with the exception of the alarm.

Bluetooth status (Activated).

Bluetooth status (Connected to an audio device).

Java status (Activated).

Headset connected.

Call forwarding activated: your calls are forwarded.

Alarm or appointments programmed.

Level of network reception.

Voicemail message arrived.

Missed calls.

Call in progress.

Stopwatch is active.

Radio is on.

Email unread.

Wap messages (1) .

Roaming.

SD card scanning completed.

Line switching (1) : indicates the selected line.

GPRS connection status (Activated).

GPRS connecting.

EDGE connecting.

EDGE attached.

Music active.

Wi-Fi activated.

MMS receipt in progress.

Sending a MMS.

3

(1) The icons and illustrations in this guide are provided for informational purposes only.

4

(1) Depending on your network operator.

Silence mode: your phone does not ring, beep or vibrate with the exception of the alarm.

SMS unread.

MMS unread.

(Flickering) Message list is full: your phone cannot accept any new messages. You must access the message list and delete at least one message on your SIM card.

Flight mode.

2

Getting started

2.1

Set-up

Removing or installing the back cover

..............

In one touch 815D:

Level of network reception.

Call forwarding activated: your calls are forwarded.

GPRS connection status (Activated).

GPRS connecting.

EDGE connecting.

EDGE attached.

Inserting or removing the SIM card

You must insert your SIM card to make phone calls. Please power off your phone and remove battery before inserting or removing the SIM card.

one touch 815 one touch 815D

1.3

Home

1.3.1

Widget

Widgets are convenient shortcuts for quick access from the Home screen.

You can customize widget bar by "Settings/Phone settings/Widget

bar".

1.3.2

Change

You can select a folder to choose one image as favourite wallpaper by selecting "Options/Set as/Wallpaper".

SIM 1

SIM 2

Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press and slide it out.

Installing or removing the battery

Charging the battery

Connect the battery charger to your phone and mains socket respectively.

To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.

2.2

Power on your phone

Hold down the key until the telephone powers on.

2.3

Power off your phone

Hold down the key from the Home screen.

3

Making a call ................

Dial the desired number then press the send key to place the call. The number you entered can be saved to Contacts by selecting "Save". If you make a mistake, you may press Right softkey or Delete key to delete the incorrect digits.

To hang up the call, press the key.

4

Menu arrange ..............

It is designed to vary according to your preference.

Change the order

Access the main menu, focus on the main menu item you want to move, select "Options\Select to move", and tick "√" will be shown on the item you selected, then release it to your favourite destination.

Show/Hide

Access the main menu, select "Options\Add and remove menu", and select the left check box of the selected menu once to show/ hide, and then select "Done" to save the operation.

5

Messages ...............

5.1

Access

You may access this menu using the following options:

• Access from the main menu by selecting " Messages".

• Select from widget bar, and then enter the sub-menu you require.

5.2

Conversational On (Off) mode

In conversational on mode, you can view chat history in chronological order. In conversational off mode, you may have access to the following folders: Inbox, Outbox, Sent, Drafts,

Voicemail, Broadcast SMS, Empty folder, Archive,

Templates, Settings. Conversational view mode is set as default.

You may switch to conventional mode by selecting "Options\

Settings\Switch view mode".

English - CJB2610ALAAB

1 2 5 6

Insert and click the battery into place, then close the telephone cover.

Unclip the cover, then remove the battery.

7 8

5.3

Write

You can select "Messages\Write new SMS/MMS" from the main menu or access from widget to write text/multimedia message.

For dual SIM model, you can type a message and select to send it to a recipient in either the SIM1 or SIM2 directory recipients can be added from contact list and you can remove a recipient by pressing Delete key. Press "Contacts" through key to multi-select recipients from Contacts.

(1) . One or more

An SMS will be converted to MMS automatically when images, videos, audio, slides or attachments are inserted; Subject, CC/BCC/email address is added; or the message contains more than 8 pages of text.

An SMS message of more than a certain number of characters (the number of characters depends on your language) will be charged as several SMS. An

MMS message containing photos and/or sounds may also be billed as more than one message. Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

6

Email ......................

Your phone has an email client with the settings pre-defined for a few popular email services like – Google Mail, Yahoo, AOL, etc.

Besides this, you can set up other POP3 or IMAP4 email accounts that you may be using.

7

Push mail ..............

The One Touch Mail is a unique messaging service that will enable you to send and receive email messages directly from your mobile device. The One Touch Mail messaging service notifies you with a specific sound and a message on your screen every time a new message arrives. Even when the application is in idle or in standby mode, the email messaging service on your mobile device is still available.

(1) one touch 815D only.

10

(1) one touch 815D only.

8

Contacts .................

8.1

Consulting your contacts

You can access to this function by selecting "Contacts" from the main menu.

For dual SIM model, the complete contacts of both SIM1 and SIM2 are available in this menu (1) .

8.2

Adding a contact

You can add a new contact to phone or SIM card by selecting "Add

contact".

9

Call log .....................

9.1

Access

You can access the function using the following options:

• Select

• Select

from main menu

• Press the send key from Home screen

from widget bar, and then enter the sub-menu you require.

9.2

Available

When you press "Options", you can have access to Dial, Send message, Save to Contacts, Edit before call, Add to blacklist,

Add to whitelist, Delete etc.

10

Media applications .....

10.1

Music ................................................

You can access this feature from the main menu by selecting "Music".

You will have full flexibility of managing music both on your mobile and SD card.

10.2

Images ............................................

A library links to the images (stored in "My images") in phone or SD card to be shown in list, slide, multi-mark, set as wallpaper, power on/ off display and incoming call image or sent by MMS, Email, Bluetooth.

10.3

Videos .............................................

Contains all video clips (stored in "My videos") in phone or SD card and enables you to play, send, set as power on/off display, delete, rename, sort, etc.

10.4

FM Radio ........................................

Your phone is equipped with a radio (1) with RDS (2) functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display, if you tune to stations that offer Visual Radio service. You can listen to it while running other applications.

11

(1) The quality of the radio depends on the coverage of the radio station in

(2) that particular area.

Depending on your network operator and market.

12

11

Internet

(1)

...................

11.1

Web .................................................

Web not only gives you the full Web experience where you stay in touch with your friends, obtain information, do your online banking etc., but also saves time by using compressed web pages.

11.2

Wap .................................................

Access Wap options: Homepage, Bookmarks, Go to URL, Open

file, Last wap address, Recent pages, Offline pages, Service

inbox, Settings.

11.3

News ................................................

It is a huge time saver providing news updates from a website in a simple form.

Once subscribed to a channel, it gives you the ability to track and manage all your favourite RSS content on your mobile phone at anytime, anywhere!

11.4

Weather ..........................................

Your phone is equipped with a weather function for consulting up to

3-day forecast of favourite cities.

11.5

mTweet ...........................................

Twitter is a social networking and microblogging service that has gained notability and popularity worldwide. This feature enables phone users to exchange news updates and ideas with a community in the form of messages or posts. Posts are displayed on the author's profile page and delivered to the author's subscribers or followers.

To open an account online, please go to: http://m.twitter.com.

12

Apps ......................

Apps store is an online software store, where you can download and install applications and games to your phone.

13

Facebook ..............

Facebook is a social utility that connects people with friends and others who work, study and live around them. You can select

"Facebook" in main menu or press key on the keypad to enter the Facebook page, then you can access to NewsFeed, Me,

Messages, Friends, Photos, Events, Search, Notification and

Settings.

14

Entertainment ............

14.1

Stopwatch .....................................

The stopwatch is a simple application for measuring time with the possibility to register several results and suspend/resume measurement.

14.2

Ebook .............................................

A bookshelf contains the electronic books (.txt file only). While reading the book, you may add bookmark, or reach the text by searching words, phrases (Options\Find, Options\Jump to).

14.3

Java .................................................

Your ALCATEL ONE TOUCH phone may include games to your phone.

(1) some Java™ applications and games. You can also download new applications and

15

Camera ................

•

•

•

•

•

•

Your mobile phone is fitted with a camera for taking photos and shooting videos that you can use in different ways: store them as your creations in SD card or phone.

send them in a multimedia message (MMS) to a mobile phone or an email address.

send them directly by MMS, Email, Bluetooth.

customise your Home screen.

select them as incoming call image to a contact in your Contacts.

transfer them by data cable or microSD card to your computer.

16

Profiles ................

With this menu, you may personalise ringtones for different events and environments.

17

My

You will have an access to all audio and visual files stored in phone or

SD card in My files. You can access a number of items with this option: My audios, Ebook, My images, My videos, Received, etc.

Inserting the SD card:

Firstly, release the microSD card holder. Then insert the microSD card with the golden contact downward. Finally, turn down the microSD holder.

18

Bluetooth™ .........

Access this feature by pressing "Menu" through Left softkey from the

Home screen to enter the main menu, then selecting "Bluetooth".

19

Wi-Fi ....................

To access this function, press "Menu" to enter the main menu, and select or press directly.

(1) Depending on your network operator. May cause additional network charges for data flow to provide this service. Extra fees might also be charged in roaming states.

13 14 15 16

20

Tethering .............

Tethering is a method for connecting a computer or other devices to the internet via an internet-capable mobile phone.

Access this feature by pressing "Menu" through Left softkey from the

Home Screen to enter the main menu, then selecting "Tethering".

21

Others .........................

21.1

Calendar .........................................

Once you enter this menu from main menu, there is a monthly-view calendar for you to keep track of important meetings, appointments, etc. Days with events entered will be marked in color.

21.2

Calculator .......................................

Access this feature by selecting "Calculator" from the main menu.

Enter a number, select the type of operation to be performed using the navigation keys, and enter the second number, then select "=" to display the result.

21.3

Notes ...............................................

You can create a note in text format by accessing “Notes” from the main menu.

21.4

Recorder ..........................................

Accessing "Recorder" from the main menu allows you to make voice or sound recordings.

21.5

Tasks ...............................................

Enables you to easily manage and track the progress of a task with priorities. All the tasks will be sorted by due date.

21.6

Alarm ...........................................

Your mobile phone has a built-in alarm clock with a snooze feature.

21.7

Voice alarm .................................

With this menu,you may create the voice file and set it as the alarm.

21.8

World clock .................................

The World clock shows current local time and the time zone in different cities.

21.9

Converter ...................................

You can use the Weight and Length conversion by selecting the unit you wish to convert, then press to input the digits. Finally confirm with "OK".

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

18 17

ALCATEL is a trademark of Alcatel-Lucent and is used under license by

TCT Mobile Limited.

All rights reserved © Copyright 2012

TCT Mobile Limited.

TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.

(1) Depending on your country or your operator.

9

22

Settings ..............

From the main menu, select the menu icon and select the function of your choice in order to customise your telephone:

Phone settings, Call settings, Security, Network,

Connectivity, Restore default, Dual SIM switch, Dual SIM settings (1) .

23

Making the most of your mobile ...............

PC suite

You can download PC Suite for free from the website (www.

alcatelonetouch.com). The PC suite includes:

• Backup/restore

You can backup the important data in your mobile and restore them when needed.

• GPRS modem

Use your mobile phone to connect PC to the internet.

• Multimedia Personalization

Customize your mobile with images, animations and melodies.

• Messages

You can compose SMS/MMS easily on your PC and transfer them to your phone.

Supported Operating Systems

Windows XP/Vista/Windows 7.

ONE TOUCH Upgrade

Using ONE TOUCH Upgrade tool you can update your phone’s software from your PC.

Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool).

Your phone’s software will now have the latest software.

All personal information will be permanently lost following the update process. We recommend you backup your personal data using PC Suite before upgrading.

:

24

Latin input mode .......

There are two text entry methods that can be used to write messages:

- Normal: this mode allows you to type a text by choosing a letter or a sequence of characters.

- CooTek mode: this mode can perform predictive input in hardware keypad and supports multi-language input.

Keypad inputting:

Press to input capitalized characters

Supported Operating Systems

Windows XP/Vista/Windows 7.

Webcam

(1)

You can use your phone as a webcam for instant messaging on your

PC.

• Connect your phone to PC via USB cable.

• Go to "My computer" folder on your PC and find USB video device

(Under Scanners & Cameras).

:

:

Press once: Input a top-half character

Press twice: Lock the keyboard in top-half key input mode

Press and hold: Input top-half characters only until key is released

Press: Delete one by one

Press and hold: Delete all

:

Press: Enter a space

Confirm an option

Press and hold: Access language list

(1) The using of webcam may vary according to the operating system of your

PC.

20

:

:

Press: Confirm an option

Enter the next line

Hold down Fn key, then press SYM key to enter symbol table

21

Safety and use ...................

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used

(car kit, headset...), drivers are requested to refrain from using their mobile when the vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your phone on top of the dashboard or within an airbag deployment area,

- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its performance.

Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids.

Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the handset away from your ear while using the “hands-free” mode because the amplified volume might cause hearing damage.

22

Do not let children use the phone and/or play with the telephone and accessories without supervision.

When replacing the cover please note that your phone may contain substances that could create an allergic reaction.

Always handle your phone with care and keep it in a clean and dustfree place.

Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating temperature range is -10°C to +55°C.

At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not serious.

Emergency call numbers may not be reachable on all cellular networks.

You should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself.

Do not drop, throw or bend your mobile phone.

Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any injury.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your phone model. TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

Remember to make back-up copies or keep a written record of all important information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.

Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

23

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15-minute break hourly.

- Play in a room in which all lights are on.

- Play at the farthest distance possible from the screen.

- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy.

It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.

• BATTERY:

Before removing the battery from your phone, please make sure that the phone is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery,

- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60 °C.

24

Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories means that these phones must be taken to collection points at the end of their life:

- these items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All phones with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY

AN INCORRECT TYPE. DISPOSE OF USED BATTERIES

ACCORDING TO THE INSTRUCTIONS

• CHARGERS

Mains powered chargers will operate within the temperature range of:

0 °C to 40 °C.

The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. They are also compliant to the ecodesign directive 2009/125/EC.

Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.

They should be used for this purpose only.

• RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with

European Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR

EXPOSURE TO RADIO WAVES.

25

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization

(ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are: one touch 815:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR

Body-worn SAR

GSM900 + Wi-Fi + Bluetooth

GSM900 + Wi-Fi + Bluetooth

0.648 W/kg

0.847 W/kg one touch 815D:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR

Body-worn SAR

GSM900 + Wi-Fi + Bluetooth

GSM900 + Wi-Fi + Bluetooth

0.648 W/kg

0.847 W/kg

During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of

1.5 cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body.

Organizations such as the World Health Organization and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands-free device to keep the phone away from the head and body during phone calls, or reduce the amount of time spent on the phone.

26

For more information you can go to www.alcatelonetouch.com

Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.

Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 1.5 cm away from the body.

• LICENCES

Obigo® is a registered trademark of Obigo AB.

microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCT Mobile Limited and its affiliates is under license. Other trademarks and trade names are those of their respective owners.

ONE TOUCH 815/815D Bluetooth

QD ID B020195

Java™ and all Java™ based trademarks and logos are trademarks or registered trademarks of Sun

Microsystems, Inc. in the U.S. and other countries.

Facebook and the f Logo are trademarks of Facebook,

Inc., and are used under license.

Twitter and the T Logo are trademarks of Twitter,

Inc., and are used under license.

The Wi-Fi Logo is a certification mark of the Wi-Fi

Alliance.

27

(1) one touch 815D only.

19

General information .......

•

Internet address: www.alcatelonetouch.com

•

Hot Line Number: see "TCT Mobile Services" leaflet or go to our Internet site.

•

Address: Room 1910-12A, Tower 3, China HK City, 33

Canton Road, Tsimshatsui, Kowloon, Hong Kong

On our Internet site, you will find our FAQ (Frequently Asked

Questions) section. You can also contact us by e-mail to ask any questions you may have.

An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM in quad-band

(850/900/1800/1900 MHz) or UMTS in dual-band (900/2100 MHz).

Regulatory information ...

The following approvals and notices apply in specific regions as noted.

one touch 815:

This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The entire copy of the Declaration of Conformity for your telephone can be obtained through our website: www.alcatelonetouch.com.

Protection against theft (1)

Your telephone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your telephone by entering * # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.

(1) Contact your network operator for service availability.

28 29

one touch 815D:

30

Telephone warranty ........

Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months

(1)

from the date of purchase as shown on your original invoice.

Batteries

(2)

and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months

(1)

from the date of purchase as shown on your original invoice.

In case of any defect of your phone which prevents you from normal use thereof, you must immediately inform your vendor and present your phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired Phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other costs.

(1) The warranty period may vary depending on your country.

(2) The life of a rechargeable mobile phone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your phone during the first six months after purchase and for approximately 200 more recharges.

31

This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):

1) Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used,

2) Connection to any equipment not supplied or not recommended by TCT Mobile Limited,

3) Modification or repair performed by individuals not authorised by TCT Mobile Limited or its affiliates or your vendor,

4) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical phones, download of files, crash, high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers

(IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

32

Troubleshooting ...............

Before contacting the service centre, you are advised to follow the instructions below:

•

•

•

You are advised to fully charge ( operation.

) the battery for optimal

Avoid storing large amounts of data in your phone as this may affect its performance.

Use User Data Format and the ONE TOUCH Upgrade tool to perform phone formatting or software upgrading, (to reset User

Data format, hold down # while simultaneously pressing the power on/off key). ALL User phone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently. It is strongly advised to fully backup the phone data and profile via PC suite before doing formatting and upgrading.

and carry out the following checks:

•

•

My phone is frozen or cannot switch on

• Check the battery contacts, remove and reinstall your battery, then turn your phone on

Check the battery power level, charge for at least 20 minutes

If it still does not work, please use User Data Format to reset the phone or One Touch Upgrade to upgrade software

•

•

•

My phone has not responded for several minutes

Restart your phone by pressing and holding the key

Remove the battery and re-insert it, then restart the phone

If it still does not work, please use User Data Format to reset the phone or One Touch Upgrade to upgrade software

•

•

My phone turns off by itself

• Check whether your phone is locked when not in use, and make sure you don't accidentally turn off your phone when locking it by pressing the power key.

Check the battery charge level

If it still does not work, please use User Data Format to reset the phone or One Touch Upgrade to upgrade software

My phone cannot charge properly

• Make sure you are using an ALCATEL ONE TOUCH battery and

• the charger from the box

Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger

33

•

•

•

Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.

Make sure charging is carried out under normal conditions (0°C to +40°C)

When abroad, check that the voltage input is compatible

•

•

•

•

•

My phone cannot connect to a network or “No service” is displayed

Try connecting in another location

Verify the network coverage with your operator

Check with your operator that your SIM card is valid

Try selecting the available network(s) manually

Try connecting at a later time if the network is overloaded

•

•

•

My phone cannot connect to the Internet

• Check that the IMEI number (press *#06#) is the same as the one

• printed on your warranty card or box

Make sure that the internet access service of your SIM card is available

Check your phone's Internet connecting settings

Make sure you are in a place with network coverage

Try connecting at a later time or another location

•

•

Invalid SIM card

Make sure the SIM card has been correctly inserted

•

Make sure the chip on your SIM card is not damaged or scratched

Make sure the service of your SIM card is available

•

•

•

•

Unable to make outgoing calls

Make sure you have dialed a valid number and press the send key

•

•

For international calls, check the country and area codes

Make sure your phone is connected to a network, and the network is not overloaded or unavailable

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not barred outgoing calls

Make sure that your phone is not in flight mode

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network

•

•

(check for overloaded or unavailable network)

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not forwarded incoming calls

34

•

•

Make sure that you have not barred certain calls

Make sure that your phone is not in flight mode

•

•

The caller’s name/number does not appear when a call is received

Check that you have subscribed to this service with your operator

Your caller has concealed his/her name or number

•

•

I cannot find my contacts

Make sure your SIM card is not broken

•

Make sure your SIM card is inserted properly

Import all contacts stored in SIM card to phone

•

•

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the navigation key

Check the network strength

Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription

• includes this service

Make sure this feature does not require an ALCATEL ONE TOUCH accessory

When I select a number from my contacts, the number cannot be dialed

•

•

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered

• in "My numbers"

Try later if the network is busy

35

•

•

I am unable to send and receive MMS

Check your phone memory availability as it might be full

•

•

Contact your network operator to check service availability and check MMS parameters

Verify the server centre number or your MMS profile with your operator

The server centre may be swamped, try again later

The flickering icon is displayed on my standby screen

• You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key)

•

•

I am unable to connect my phone to my computer

Install ALCATEL ONE TOUCH PC suite first of all

•

Check that your computer meets the requirements for ALCATEL

ONE TOUCH PC Suite installation

Make sure that you’re using the right cable from the box

•

•

I am unable to download new files

Make sure there is sufficient phone memory for your download

•

Select the microSD card as the location to store downloaded files

Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible

• to other users

Make sure that the two phones are within Bluetooth’s detection range

•

•

•

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3

• hours)

After a partial charge, the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain an exact indication

•

•

Switch on the backlight upon request

Extend the email auto-check interval for as long as possible

Update news and weather information on manual demand, or increase their auto-check interval

Exit background-running Java applications if they are not being used for a long time

Deactivate Bluetooth when not in use

36