RT-N13U
ASUS Wireless N Router with All-in-One Printer Server
User Manual
E4713
First Edition V1
May 2009
Copyright © 2009 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language in any form or by any means, except documentation kept by the purchaser for
backup purposes, without the express written permission of ASUSTeK Computer Inc.
(“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or
altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2)
the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE
OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR
ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED
FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME
WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY
ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR
INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS
AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered
trademarks or copyrights of their respective companies, and are used only for identification or
explanation and to the owners’ benefit, without intent to infringe.
Table of contents
About this guide..................................................................................... 4
How this guide is organized............................................................... 4
Conventions used in this guide.......................................................... 5
Chapter 1:
Knowing your wireless router
Package contents................................................................................... 6
System requirements............................................................................. 6
Before you proceed................................................................................ 6
Hardware features.................................................................................. 7
Front panel......................................................................................... 7
Rear panel.......................................................................................... 8
Bottom panel...................................................................................... 9
Chapter 2:
Setting up the hardware
Setting up the wireless router............................................................. 10
Setting up a wired connection.......................................................... 10
Setting up a wireless connection.......................................................11
Configuring the wireless router.......................................................... 12
Using the web GUI........................................................................... 12
Chapter 3:
Configuring the network clients
Accessing the wireless router............................................................. 13
Setting an IP address for wired or wireless client............................ 13
Chaper 4:
Configuring via the web GUI
Configuring via the web GUI................................................................ 21
Using the Network Map........................................................................ 22
Setting up WAN using the Quick Internet Setup (QIS)..................... 23
Using AiDisk.......................................................................................... 24
Managing EzQoS bandwidth............................................................... 26
Upgrading the firmware....................................................................... 27
Restoring/Saving/Uploading settings................................................. 28
Using the USB application................................................................... 29
Creating a user account................................................................... 29
Setting up an FTP site...................................................................... 30
Table of contents
Connecting a USB printer.................................................................... 31
Chapter 5:
Installing the utilities
Installing the utilities............................................................................ 36
Device Discovery.................................................................................. 38
Firmware Restoration........................................................................... 38
WPS Wizard........................................................................................... 39
Using WPS Wizard........................................................................... 39
Download Master.................................................................................. 45
Using the Download Master............................................................. 45
Chapter 6:
Troubleshooting
Troubleshooting.................................................................................... 47
ASUS DDNS Service............................................................................. 50
Frequently Asked Questions (FAQs)................................................ 50
Appendices
Notices................................................................................................... 52
ASUS Contact information................................................................... 60
About this guide
This user guide contains information that you need to install and configure the
ASUS Wireless Router.
How this guide is organized
This guide contains the following parts:
• Chapter 1: Knowing your wireless router
This chapter provides information on the package contents, system
requirements, hardware features, and LED indicators of the ASUS Wireless
Router.
• Chapter 2: Setting up the hardware
This chapter provides instructions on setting up, accessing, and configuring the
ASUS Wireless Router.
• Chapter 3: Configuring the network clients
This chapter provides instructions on setting up the clients in your network to
work with your ASUS Wireless Router.
• Chapter 4: Configuring via the web GUI
This chapter provides instructions on configuring the ASUS Wireless Router
using its web graphics user interface (web GUI).
• Chapter 5: Installing the utilities
This chapter provides information on the utilities that are available from the
support CD.
• Chapter 6: Troubleshooting
This chapter provides you with a troubleshooting guide for solving common
problems you may encounter when using the ASUS Wireless Router.
• Appendices
This chapter provides you with the regulatory Notices and Safety Statements.
Conventions used in this guide
WARNING: Information to prevent injury to yourself when trying to complete a task.
CAUTION: Information to prevent damage to the components when trying to complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
1
Knowing your
wireless router
Package contents
Check the following items in your ASUS Wireless Router package.
RT-N13U Wireless Router
Power adapter
Support CD (manual, utilities)
RJ45 cable
Quick Start Guide
Note: If any of the items is damaged or missing, contact your retailer.
System requirements
Before installing the ASUS Wireless Router, ensure that your system/network
meets the following requirements:
• An Ethernet RJ-45 port (10Base-T/100Base-TX)
• At least one IEEE 802.11b/g/n device with wireless capability
• An installed TCP/IP and Internet browser
Before you proceed
Take note of the following guidelines before installing the ASUS Wireless Router:
• The length of the Ethernet cable that connects the device to the network (hub,
ADSL/cable modem, router, wall patch) must not exceed 100 meters.
• Place the device on a flat and stable surface as far from the ground as
possible.
• Keep the device clear from metal obstructions and away from direct sunlight.
• Keep the device away from transformers, heavy-duty motors, fluorescent lights,
microwave ovens, refrigerators, and other industrial equipment to prevent
signal loss.
• Install the device in a central area to provide ideal coverage for all wireless
mobile devices.
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Chapter 1: Knowing your wireless router
• Install the device at least 20cm from a person to insure that the product is
operated in accordance with the RF Guidelines for Human Exposure adopted
by the Federal Communications Commission.
Hardware features
Front panel
Status indicators
LED
(Power)
(Wireless)
LAN 1-4
(Local Area
Network)
(Internet)
Status
Indication
Off
No power
On
System ready
Flashing-slow
Rescue mode
Flashing-quick
WPS processing
Off
No power
On
Wireless system ready
Flashing
Transmitting or receiving data (wireless)
Off
No power or no physical connection
On
Has physical connection to an Ethernet
network
Flashing
Transmitting or receiving data (through
Ethernet cable)
Off
No power or no physical connection
On
Has physical connection to an Ethernet
network
Flashing
Transmitting or receiving data (through
Ethernet cable)
Chapter 1: Knowing your wireless router
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Buttons
Button
(WPS)
Indication
This button launches the WPS wizard.
Rear panel
Label
Description
Internet
Connect an RJ-45 Ethernet cable to this port to establish
WAN connection.
LAN1-LAN4
Connect RJ-45 Ethernet cables to these ports to
establish LAN connection.
USB 2.0
Insert USB 2.0 devices such as USB hard disks and
USB flash drives (at least 2GB capacity) into these
ports.
Power
Insert the AC adapter into this port to connect your
router to a power source.
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Chapter 1: Knowing your wireless router
Bottom panel
1
2
Item
Description
1
Restore button
Press this button to restore the system to its factory default
settings.
2
Operation mode selector
Use this selector to choose an operation mode:
Router (IP Sharing mode): In this mode, RT-N13U connects
to WAN (Internet) by PPPoE, Automatic IP, or Static IP, and
provides wireless radio, NAT, firewall, and IP sharing services
in LAN.
Repeater: In this mode, RT-N13U extends your wireless
network and provides higher quality wireless radio to
users. NAT, firewall, and IP sharing services are disabled
automatically.
AP (Access Point): In this mode, RT-N13U receives the WAN
IP address from the router connected to the WAN port and
provides wireless radio to users. NAT, firewall, and IP sharing
services are disabled automatically.
Chapter 1: Knowing your wireless router
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2
Setting up the
hardware
Setting up the wireless router
The ASUS Wireless Router meets various working scenarios with proper
configurations. You may need to change the wireless router’s default settings so
as to meet the requirements in your wireless environment. It also provides you with
WPS, a utility that enables you to easily set up a secure wireless network.
Notes:
• We recommend that you use wired connection for initial configuration to avoid possible setup problems due to wireless uncertainty.
• For more details on WPS, refer to the section WPS Wizard in Chapter 5 of this user manual.
Setting up a wired connection
The ASUS Wireless Router is supplied with an Ethernet cable in the package. The
wireless router has integrated auto-crossover function, so use either
straight-through or crossover cable for wired connection.
To set up the wired connection:
1. Turn on your router and the modem.
2. Using an Ethernet cable, connect the router’s Internet port to the modem.
3. Using another Ethernet cable, connect the router’s LAN port to your PC’s LAN
port.
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Chapter 2: Setting up the hardware
Setting up a wireless connection
To set up a wireless connection:
1. Turn on your router and the modem.
2. Using an Ethernet cable, connect the modem to the router’s Internet port.
3. Connect an IEEE 802.11b/g/n compatible WLAN adapter. Refer
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to your wireless
adapter user manual for wireless connection procedures. By default, the SSID
of ASUS Wireless Router is “ASUS” (in upper case), encryption is disabled and
open system authentication is used.
Chapter 2: Setting up the hardware
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11
Configuring the wireless router
The ASUS Wireless Router includes a web graphics user interface (web GUI)
that allows you to configure the wireless router using your web browser on your
computer.
Using the web GUI
If your PC connects to the router using a cable, launch your web browser and the
login page of the router’s web GUI automatically launches.
If your PC connects to the router wirelessly, you have to select the network first.
To select the network:
1. Click Start > Control Panel > Network Connections > Wireless Network
Connection.
2. Select a network from the Choose a wireless network window. Wait for it to
connect.
Note: By default, the SSID of wireless router is ASUS. Connect to this default SSID.
3. After establishing a wireless connection, launch a web browser.
Notes:
• You may also manually key in the router's default IP address (192.168.1.1) to launch the router's web interface.
• For more details on configuring your wireless router using the web GUI, refer to Chapter 4: Configuring via the web GUI.
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Chapter 2: Setting up the hardware
3
Configuring the
network clients
Accessing the wireless router
Setting an IP address for wired or wireless client
To access the ASUS Wireless Router, you must have the correct TCP/IP settings
on your wired or wireless clients. Ensure that the clients’ IP addresses are within
the same subnet as the ASUS Wireless Router.
By default, the ASUS Wireless Router integrates the DHCP server function, which
automatically assigns IP addresses to the clients in your network.
But in some instances, you may want to manually assign static IP addresses on
some of the clients or computers in your network rather than automatically getting
IP addresses from your wireless router.
Follow the instructions below that correspond to the operating system installed on
your client or computer.
Note: If you want to manually assign an IP address to your client, we recommend that you use
the following settings:
• IP address: 192.168.1.xxx (xxx can be any number between 2 and 254. Ensure that the IP address is not used by another device)
• Subnet Mask: 255.255.255.0 (same as the ASUS Wireless Router)
• Gateway: 192.168.1.1 (IP address of the ASUS Wireless Router)
• DNS: 192.168.1.1 (ASUS Wireless Router) or assign a known DNS server in your network
Chapter 3: Configuring the clients
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Windows® 9x/ME
1. Click Start > Control Panel >
Network to display the Network
setup window.
2. Select TCP/IP then click
Properties.
3. If you want your computer to
automatically obtain an IP address,
click Obtain an IP address
automatically then click OK.
Otherwise, click Specify an
IP address, then key in the IP
address and Subnet Mask.
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Chapter 3: Configuring the clients
4. Select the Gateway tab, and key in
New gateway then click Add.
5. Select the DNS configuration tab
and click Enable DNS. Key in Host,
Domain, and DNS Server Search
Order, then click Add.
6. Click OK.
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Windows® NT4.0
1. Go to Control Panel > Network to
display the Network setup window
then select the Protocols tab.
2. Select TCP/IP Protocol from the
Network Protocols list then click
Properties.
3. From the IP Address tab of the
Microsoft TCP/IP Properties
window, you can:
• Select the type of network adapter installed in your system.
• Set the router to assign IP address automatically.
• Manually set up the IP address, subnet mask, and default gateway.
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Chapter 3: Configuring the clients
4. Select the DNS tab then click Add
under the DNS Service Search
Order and key in DNS.
Windows® 2000
1. Click Start > Control Panel >
Network and Dial-up Connection.
Right-click Local Area Connection
then click Properties.
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17
2. Select Internet Protocol (TCP/IP),
then click Properties.
3. Select Obtain an IP address
automatically if you want
the IP settings to be assigned
automatically. Otherwise, select
Use the following IP address: and
key in IP address, Subnet mask,
and Default gateway.
4. Select Obtain DNS server
address automatically if you
want the DNS server settings to be
assigned automatically. Otherwise,
select Use the following DNS
server addresses: and key in the
Preferred and Alternate DNS
server.
5. Click OK when done.
Windows® XP
1. Click Start > Control Panel >
Network Connection. Right-click
Local Area Connection then select
Properties.
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Chapter 3: Configuring the clients
2. Select Internet Protocol (TCP/IP),
then click Properties.
3. Select Obtain an IP address
automatically if you want
the IP settings to be assigned
automatically. Otherwise, select
Use the following IP address: and
key in IP address, Subnet mask,
and Default gateway.
4. Select Obtain DNS server
address automatically if you
want the DNS server settings to be
assigned automatically. Otherwise,
select Use the following DNS
server addresses: and key in the
Preferred and Alternate DNS
server.
5. Click OK when done.
Chapter 3: Configuring the clients
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Windows® Vista
1. Go to Start > Control Panel >
Network and Internet > Network
and Sharing Center. Click View
status > Properties > Continue.
2. Select Internet Protocol
Version 4 (TCP/IPv4), then click
Properties.
3. Select Obtain an IP address
automatically if you want
the IP settings to be assigned
automatically. Otherwise, select
Use the following IP address:
and key in IP address and
Subnet mask.
4. Select Obtain DNS server
address automatically if you
want the DNS server settings
to be assigned automatically.
Otherwise, select Use the
following DNS server
addresses: and key in the
Preferred and Alternate DNS
server.
5. Click OK when done.
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Chapter 3: Configuring the clients
4
Configuring via
the web GUI
Configuring via the web GUI
The router’s web graphics user interface (web GUI) allows you to configure these
features: Network Map, AiDisk, and EZQoS Bandwidth Management.
To configure via the web GUI:
1. After setting up a wired or wireless connection, launch a web browser. The
login page automatically launches.
Note: You may also manually key in the router’s default IP address (192.168.1.1) to launch the
router’s web interface.
2. On the login page, key in the default user name (admin) and password
(admin).
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3. From the main page, click the navigation menu or links to configure the various
features of the ASUS Wireless Router.
Using the Network Map
Network Map allows you to view the status and configure the connection settings
of the Internet, system, and clients in your network. It enables you to quickly set up
your Wide Area Network (WAN) using the Quick Internet Setup (QIS) feature, or to
quickly set up your Local Area Network (LAN) using the WPS Wizard.
Note: For more details on WPS, refer to the section WPS Wizard in Chapter 5 of this user
manual.
To view the status or configure the settings, click any of these icons displayed on
the main page:
Icon
Description
Internet status
Click this icon to display information on the Internet
connection status, WAN IP address, DNS, connection
type, and gateway address. From the Internet status
screen, use the Quick Internet Setup (QIS) feature to
quickly set up your WAN.
Note: For more details on the QIS feature, refer to the
section Setting up WAN using the Quick Internet Setup
(QIS) on the next page.
System status
Click this icon to display information on the SSID,
authentication method, WEP encryption, LAN IP, PIN
code, MAC address, or turn the wireless radio on/off.
Launch the WPS wizard from the System status screen.
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Chapter 4: Configuring via the web GUI
Icon
Description
Client status
Click this icon to display information about the clients or
computers in the network, and allows you to block/unblock
a client.
USB disk status
Click this icon to display information about the USB disk
connected to the wireless router.
USB printer status
Click this icon to display information about the USB printer
connected to the wireless router.
Setting up WAN using the Quick Internet Setup (QIS)
The Quick Internet Setup (QIS) function automatically detects the Internet
connection type. It guides you in setting up your WAN when encountering special
Internet connection types.
To set up your WAN using QIS:
1. Under Internet status, click GO in the QIS field.
2. Select your connection type from these types of ISP services: Dynamic IP,
PPPoE, PPTP, L2TP, and Static IP.
3. Click Apply all settings to save the settings.
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23
Using AiDisk
AiDisk allows you to set up an FTP server and share the content of a USB disk to
the clients in your network.
Note: Before using AiDisk, ensure that you have inserted a USB disk into the USB port of your
wireless router.
To use AiDisk:
1. Click AiDisk from the navigation menu at the left side of your screen.
2. From the Welcome to AiDisk wizard screen, click Go.
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Chapter 4: Configuring via the web GUI
3. Select the access rights that you want to assign to the clients accessing your
shared data.
4. If you want to create your own domain name for your FTP site via the ASUS
DDNS services, select I will use the service and accept the Terms of
service. Otherwise, select Skip ASUS DDNS setting. Click Next to finish the
setup.
5. When done, click Finish.
6. To access the FTP site that you created, launch a web browser and key in the
ftp link (ftp://<domain name>).
Chapter 4: Configuring via the web GUI
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25
Managing EzQoS bandwidth
EzQoS Bandwidth Management enables you to set the bandwidth priority and
manage the network traffic.
To set up the bandwidth priority:
1. Click EzQoS Bandwidth Management from the navigation menu at the left
side of your screen.
2. Click each of these four applications to set the bandwidth priority:
Icon
Description
Gaming Blaster
The router handles gaming traffic at first priority.
Internet Application
The router handles the e-mail, web browsing and other
Internet applications traffic at first priority.
FTP
The router handles at first priority the traffic of downloading/
uploading data to/from the FTP server.
Voip/Video Streaming
The router handles the audio/video traffic at first priority.
3. Click Save to save the configuration settings.
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Chapter 4: Configuring via the web GUI
Upgrading the firmware
Note: Download the latest firmware from the ASUS website at http://www.asus.com
To upgrade the firmware:
1. Click Advanced Setting from the navigation menu at the left side of your
screen.
2. Under the Administration menu, click Firmware Upgrade.
3. In the New Firmware File field, click Browse to locate the new firmware on your
computer.
4. Click Upload. The uploading process takes about three minutes.
Note: If the upgrade process fails, the wireless router automatically enters the rescue mode and
the power LED indicator at the front panel flashes slowly. To recover or restore the system, use
the Firmware Restoration utility. For more details on this utility, refer to the section Firmware
Restoration in Chapter 5 of this user manual.
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27
Restoring/Saving/Uploading settings
To restore/save/upload the settings:
1. Click Advanced Setting from the navigation menu at the left side of your
screen.
2. Under the Administration menu, click Restore/Save/Upload Setting.
3. Select the tasks that you want to do:
• To restore to the default factory settings, click Restore, and click OK in the confirmation message.
• To save the current system settings, click Save, and click Save in the file download window to save the system file in your preferred path.
• To restore previous system settings, click Browse to locate the system file that you want to restore, then click Upload.
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Chapter 4: Configuring via the web GUI
Using the USB application
The ASUS Wireless Router provides one USB 2.0 port for connecting USB devices
such as a USB storage device and USB printer, to allow you to monitor the working
environment, share files, and printer with clients in your network.
Note: To use this feature, you need to plug a USB storage device, such as a USB hard disk or
USB flash drive, to the USB 2.0 port on the rear panel of your wireless router. Ensure that the
USB storage device is formatted and partitioned properly. Refer to the ASUS website at
www.asus.com for the HD file system support table.
Creating a user account
You need to create user accounts before you can share the files or data in the USB
storage device.
To create a user account:
1. Click Advanced Setting > USB Application from the navigation menu at the
left side of your screen.
2. Click Share with account, and click OK to enable the sharing feature.
3. Click the Add account
icon.
4. In the Account and Password fields, key in the name and password of the
client/computer in your network. Retype the password to confirm. Click Add to
add the account to the list.
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29
Setting up an FTP site
The ASUS Wireless Router enables you to share files from your USB storage
device with computers in LAN or through the Internet.
Notes:
• To use this feature, you need to insert a USB storage device, such as a USB hard disk or USB flash drive, to the USB2.0 port on the rear panel of your wireless router. Ensure that the USB storage device is formatted and partitioned properly. Refer to the ASUS website at
www.asus com for the HD file system support table.
• To access the FTP, you may either enable the DDNS service or key in the ftp link ftp://192.168.1.1 from any computer in LAN.
To set up an FTP site:
1. Click Advanced Setting > USB Application from the navigation menu at the
left side of your screen.
2. From the FTP Share tab, select the account that you want to assign access
rights to.
3. From the list of file folders, select the type of access rights that you want to
assign for specific file folders:
• R/W: Select this option to assign read/write access for a specific file folder.
• W: Select this option to assign write only access for a specific file folder.
• R: Select this option to assign read only access for a specific file folder.
• No: Select this option if you do not want to share a specific file folder.
4. Click Apply to apply the changes.
5. From any LAN computer, key in ftp://192.168.1.1 on a web browser.
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Chapter 4: Configuring via the web GUI
Connecting a USB printer
Connect a compatible USB printer to the USB 2.0 port of the ASUS Wireless
Router and share the USB printer with your LAN clients.
Note: Visit the ASUS Website at http://www.asus.com for compatible printer vendor and models.
To connect a USB printer:
1. Plug your USB printer to the USB 2.0 port on the rear panel of the wireless
router.
2. Install the printer driver for your computer’s operating system.
Note: Refer to the section below to install the printer on Windows® XP.
Installing the printer on Windows® XP
To install the printer on Windows® XP:
1. Run the Add Printer Wizard from
Start > Printers and Faxes > Add
a printer.
2. Select Local printer attached to
this computer and click Next.
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31
3. Select Create a new port and set
Type of port to Standard TCP/IP
Port, then click Next.
4. Click Next to set up the TCP/IP port
for accessing the network printer.
5. Key in the IP address of the
wireless router in the Printer Name
or IP Address field and click Next.
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6. Select Custom and click Settings...
7. Set Protocol to LPR and type
LPRServer in Queue Name field.
Click OK to continue.
8. Press Next to finish the standard
TCP/IP port setting.
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33
9. Press Finish to complete the
settings and return to the Add
Printer Wizard.
10.Install printer driver from the
vendor-model list. If your printer
is not in the list, click Have Disk
to manually assign the location of
driver.
11.Click Next to accept the default
name for the printer.
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Chapter 4: Configuring via the web GUI
12.Select Yes to print a test page.
Click Next to print.
13.The installation is complete. Click
Finish to quit the Add Printer
Wizard.
14.After connecting your USB printer
and installing the printer driver, you
can now see the printer name and
status on the wireless router’s web
GUI.
Note: If you have already installed the printer locally on your computer, right click the printer
icon and select Property > Port tab to add a standard TCP/IP port. Click Add Port then select
Standard TCP/IP Port and click New Port button. Refer to steps 5-8 for setting procedures.
Note: If you use Windows® 98 or ME which does not support Standard TCP/IP port, you need to
use Remote Port which is supported by the ASUS Wireless Router.
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35
5
Installing the
utilities
Installing the utilities
The support CD contains the utilities for configuring the ASUS Wireless Router.
To install the ASUS WLAN Utilities in Microsoft® Windows, insert the support CD
in the CD drive. If Autorun is disabled, run setup.exe from the root directory of the
support CD.
To install the utilities:
1. Click Install...Utilities.
2. Click Next.
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3. Click Next to accept the default
destination folder or click Browse to
specify another path.
4. Click Next to accept the default
program folder or enter another
name.
5. Click Finish when setup is
completed.
Chapter 5: Installing the utilities
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37
Device Discovery
Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router
device, and enables you to configure the device.
To launch the Device Discovery utility:
•
From your computer’s desktop, click Start > All Programs > ASUS Utility > RT-N13U Wireless Router > Device Discovery.
Firmware Restoration
Firmware Restoration is a utility that searches for an ASUS Wireless Router that
failed during its firmware upgrading process, then restores or re-uploads the
firmware that you specify. The process takes about three to four minutes.
To launch the Firmware Restoration utility:
•
From your computer’s desktop, click Start > All Programs > ASUS Utility > RT-N13U Wireless Router > Firmware Restoration.
Note: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless
Router. Normal firmware upgrades must be done through the web interface. Refer to Chapter 4:
Configuring via the web GUI for more details.
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WPS Wizard
WPS (Wi-Fi Protected Setup) allows you to set up a secure and protected wireless
network easily.
Using WPS Wizard
• Ensure that you use a wireless LAN dapter with WPS function.
• Windows® operating systems and wireless LAN cards/adapters that support WPS:
OS Support
Wireless Adapter Support
Intel wireless LAN card
Vista 32/64
ASUS 167gv2 driver v3.0.6.0 or later
ASUS 160N/130N driver v2.0.0.0 or later
Intel wireless LAN card
XP SP2
ASUS 167gv2 driver v1.2.2.0 or later
ASUS 160N/130N driver v1.0.4.0 or later
ASUS LAN card with ASUS WLAN Utility
XP SP1 and 2000
ASUS 167gv2 driver v1.2.2.0 or later
ASUS 160N/130N driver v1.0.4.0 or later
To use WPS Wizard:
1. Follow the onscreen instructions to set up your hardware. When done, click
Next.
Note: Use the WPS Wizard with one wireless client at a time. If the wireless client
cannot discover the wireless router, shorten the distance between the client and the
router.
Chapter 5: Installing the utilities
RT-N13U
39
2. Push the WPS button on the front panel of the wireless router for more than
five seconds.
WPS button
3. On the WPS Wizard, click Next to continue.
Notes:
•
•
40
When running WPS, the Internet connection pauses briefly then reestablishes the connection.
If the WPS button is pushed without running the WPS Wizard, the PWR
indicator flashes and Internet connection pauses briefly and then reestablishes the connection.
RT-N13U
Chapter 5: Installing the utilities
4. Assign a name to your network, then click Next.
5. Use the auto-generated passphrase as your network’s security key or manually
assign a passphrase containing between 8 and 63 characters. Click Next.
Chapter 5: Installing the utilities
RT-N13U
41
6. Installation is completed. Click Save or print settings for future reference or
Save settings to a USB flash drive to add other devices to the network. Click
Next to connect to the Internet.
Note: For more details on adding devices to the network using a USB flash drive, refer to the
section Adding network devices using a USB flash drive on the next page.
7. You have connected to the wireless router. If you want to configure the Internet
settings, click Setup. Click Finish to close the WPS Wizard.
42
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Chapter 5: Installing the utilities
Adding network devices using a USB flash drive
With the WPS utility, you can add devices to your network using a USB flash drive.
To add network devices using a USB flash drive:
1. In the WPS Wizard, click Save settings to a USB flash drive.
2. Plug a USB flash drive into the USB port on your computer, and then select the
drive from the dropdown list. When done, click Next to continue.
Chapter 5: Installing the utilities
RT-N13U
43
3. Remove the USB flash drive from this computer, and then plug to the computer
that you want to add to the wireless network.
4. Locate the SetupWireless.exe from the USB drive, and double-click to run it.
Click Yes to add the computer to the wireless network.
5. Click OK to exit the Wireless Network Setup Wizard.
44
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Chapter 5: Installing the utilities
Download Master
Download Master is a utility that allows you to organize your HTTP, FTP, and BT
(BitTorrent) download tasks.
Using the Download Master
To use the Download Master:
Note: To use this feature, you need to plug a USB storage device, such as a USB hard disk or
USB flash drive, to the USB 2.0 port on the rear panel of your wireless router. Ensure that the
USB storage device is formatted and partitioned properly. Refer to the ASUS website at
www.asus.com for the HD file system support table.
1. Launch the Download Master from Start > All Programs > ASUS Utility >
RT-N13U Wireless Router > Download Master. Click File > Connect to
connect to the wireless router.
2. Follow the instructions below to organize the download tasks that you want to
perform.
HTTP download
To perform an HTTP download, do any of the following:
• Right-click the download link on the web page and select Download using ASUS Download.
• Right-click the download link on the web page and select Properties. Copy the download Address (URL).
If you select Download using ASUS Download, you can see the download task is added to the Transfer list. The blue bars indicate the progress rate of the download tasks.
Chapter 5: Installing the utilities
RT-N13U
45
If you copy the download address, click the Assign button in the utility. Paste the address into Getting File From box, select HTTP from Options, and click Download button to start.
FTP download
Click the Assign button of the Download Master and select FTP in the Options
field. Key in the FTP site address, Port number, User Name, Password. Click
Download to start.
BT download
Save the BT seed on your computer. Click the Assign button of the Download
Master and select BT in the Options field. Click Browser to locate the seed file
and click Download to start.
3. Click the Folder button to view the download file. Open the Complete folder to
view or copy the finished files to your local hard disk. The incomplete tasks are
kept in the InComplete folder.
46
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Chapter 5: Installing the utilities
6
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that
you may encounter while installing or using the ASUS Wireless Router. These
problems require simple troubleshooting that you can perform by yourself. Contact
the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem
Action
I cannot access a web
browser for configuring the
router.
1. Launch a web browser, then click Tools >
Internet Options...
The client cannot establish
a wireless connection with
the router.
Out of Range:
• Put the router closer to the wireless client.
2. Under Temporary Internet files, click
Delete Cookies... and Delete Files...
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the
router.
• Check the wireless security settings.
• Press the Restore button at the bottom
panel for more than five seconds.
Cannot find the router:
• Press the Restore button at the bottom
panel for more than five seconds.
• Check the setting in the wireless adapter
such as SSID and encryption settings.
Chapter 6: Troubleshooting
RT-N13U
47
Problem
Action
Cannot access the Internet
via wireless LAN adapter
• Move the router closer to the wireless client.
• Check whether the wireless adapter is
connected to the correct wireless router.
• Check whether the wireless channel in use
conforms to the channels available in your
country/area.
• Check the encryption settings.
• Check if the ADSL or Cable connection is
correct.
• Retry using another Ethernet cable.
Internet is not accessible
• Check the status indicators on the ADSL
modem and the wireless router.
• Check if the Internet LED on the wireless
router is ON. If the LED is not ON, change
the cable and try again.
When ADSL Modem “Link”
light is ON (not blinking),
this means Internet Access
is possible.
• Restart your computer.
• Refer to the Quick Start Guide of the
wireless router and re-configure the settings.
• Check if the Internet LED on the wireless
router is ON.
• Check the wireless encryption settings.
• Check if the computer can get the IP
address (via both wired network and
wireless network).
• Ensure that your web browser is configured
to use the local LAN, and is not configured
to use a proxy server.
48
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Chapter 6: Troubleshooting
Problem
If the ADSL “LINK” light
blinks continuously or
stays off, Internet access
is not possible - the Router
is unable to establish a
connection with the ADSL
network.
Action
• Ensure that all your cables are all properly
connected .
• Disconnect the power cord from the ADSL
or cable modem, wait a few minutes, then
reconnect the cord.
• If the ADSL light continues to blink or stays
OFF, contact your ADSL service provider.
Network name or encryption
keys are forgotten.
• Try setting up the wired connection and
configuring the wireless encryption again.
• Press the Restore button at the bottom
panel of the wireless router for more than
five seconds.
How to restore the system
to its default settings?
• Press the Restore button at the bottom
panel of the wireless router for more than
five seconds.
• Refer to the section Restoring/Saving/
Uploading settings in Chapter 4 of this
user manual.
The following are the factory default settings:
User Name: admin
Password: admin
Enable DHCP: Yes (if WAN cable is plugged in)
IP address: 192.168.1.1
Domain Name: (Blank)
Subnet Mask: 255.255.255.0
DNS Server 1: 192.168.1.1
DNS Server 2: (Blank)
SSID: ASUS
Chapter 6: Troubleshooting
RT-N13U
49
ASUS DDNS Service
RT-N13U supports the ASUS DDNS service. When exchanging devices at the
service center, if you have registered the ASUS DDNS service and want to keep
the original domain name, data transfer is a must. Visit your local service center for
more information.
Notes:
• If there is no activity in the domain - such as reconfiguring the router or accessing the registered domain name - within 90 days, the system automatically deletes the registered information.
• If you encounter any problem or difficulty in using your device, contact the service center.
Frequently Asked Questions (FAQs)
1. Will the registered information be lost or registered by others?
If you have not updated the registered information in 90 days, the system
automatically deletes the registered information and the domain name may be
registered by others.
2. I did not register the ASUS DDNS for the router I bought six months ago.
Can I still register it?
Yes, you can still register the ASUS DDNS service for your router. The DDNS
service is embedded in your router, so you can register the ASUS DDNS
service anytime. Before registering, click Query to check if the hostname has
been registered or not. If not, the system registers the hostname automatically.
3. I have registered a domain name before and it has been working well until
my friends told me that they could not access my domain name.
Check the following:
1.The internet is working well.
2.The DNS server is working well.
3.The last time you updated the domain name.
If there are still problems in accessing your domain name, contact the service
center.
4. Can I register two domain names to separately access my http and ftp
servers?
No, you cannot. You can only register one domain name for one router. Use
port mapping to implement security in the network.
50
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Chapter 6: Troubleshooting
5. After restarting the router, why is it that I see different WAN IPs in MS
DOS and in the router configuration page?
This is normal. The interval time between the ISP DNS server and ASUS
DDNS results in different WAN IPs in MS DOS and in the router configuration
page. Different ISPs may have different interval time for IP updating.
6. Is the ASUS DDNS service free, or is it just a trial version?
The ASUS DDNS service is a free and embedded service in some ASUS
routers. Check your ASUS router if it supports the ASUS DDNS service.
Chapter 6: Troubleshooting
RT-N13U
51
Appendices
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction
with any other antenna or transmitter.
Safety Information
To maintain compliance with FCC’s RF exposure guidelines, this equipment should
be installed and operated with minimum distance 20cm between the radiator and
your body. Use on the supplied antenna.
52
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Appendices
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These are
considered relevant and sufficient.
Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301
489-17 has been conducted. These are considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been conducted.
These are considered relevant and sufficient.
CE Mark Warning
This is a Class B product, in a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~13 Europe
(ETSI)
IC Warning
The Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulation.
Cet appareil numerique de la class B respecte toutes les exigences du Reglement
sur le materiel brouilleur du Canada.
GNU General Public License
Licensing information
This product includes copyrighted third-party software licensed under the terms of
the GNU General Public License. Please see The GNU General Public License
for the exact terms and conditions of this license. We include a copy of the GPL
with every CD shipped with our product. All future firmware updates will also
be accompanied with their respective source code. Please visit our web site for
updated information. Note that we do not offer direct support for the distribution.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
Everyone is permitted to copy and distribute verbatim copies of this license
document, but changing it is not allowed.
Appendices
RT-N13U
53
Preamble
The licenses for most software are designed to take away your freedom to
share and change it. By contrast, the GNU General Public License is intended
to guarantee your freedom to share and change free software--to make sure the
software is free for all its users. This General Public License applies to most of the
Free Software Foundation’s software and to any other program whose authors
commit to using it. (Some other Free Software Foundation software is covered
by the GNU Library General Public License instead.) You can apply it to your
programs, too.
When we speak of free software, we are referring to freedom, not price. Our
General Public Licenses are designed to make sure that you have the freedom to
distribute copies of free software (and charge for this service if you wish), that you
receive source code or can get it if you want it, that you can change the software or
use pieces of it in new free programs; and that you know you can do these things.
To protect your rights, we need to make restrictions that forbid anyone to deny
you these rights or to ask you to surrender the rights. These restrictions translate
to certain responsibilities for you if you distribute copies of the software, or if you
modify it.
For example, if you distribute copies of such a program, whether gratis or for a
fee, you must give the recipients all the rights that you have. You must make sure
that they, too, receive or can get the source code. And you must show them these
terms so they know their rights.
We protect your rights with two steps: (1) copyright the software, and (2) offer you
this license which gives you legal permission to copy, distribute and/or modify the
software.
Also, for each author’s protection and ours, we want to make certain that everyone
understands that there is no warranty for this free software. If the software is
modified by someone else and passed on, we want its recipients to know that what
they have is not the original, so that any problems introduced by others will not
reflect on the original authors’ reputations.
Finally, any free program is threatened constantly by software patents. We wish to
avoid the danger that redistributors of a free program will individually obtain patent
licenses, in effect making the program proprietary. To prevent this, we have made it
clear that any patent must be licensed for everyone’s free use or not licensed at all.
The precise terms and conditions for copying, distribution and modification follow.
54
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Appendices
Terms & conditions for copying, distribution, & modification
0. This License applies to any program or other work which contains a notice
placed by the copyright holder saying it may be distributed under the terms of
this General Public License. The “Program”, below, refers to any such program
or work, and a “work based on the Program” means either the Program or
any derivative work under copyright law: that is to say, a work containing
the Program or a portion of it, either verbatim or with modifications and/or
translated into another language. (Hereinafter, translation is included without
limitation in the term “modification”.) Each licensee is addressed as “you”.
Activities other than copying, distribution and modification are not covered
by this License; they are outside its scope. The act of running the Program is
not restricted, and the output from the Program is covered only if its contents
constitute a work based on the Program (independent of having been made by
running the Program). Whether that is true depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program’s source code
as you receive it, in any medium, provided that you conspicuously and
appropriately publish on each copy an appropriate copyright notice and
disclaimer of warranty; keep intact all the notices that refer to this License and
to the absence of any warranty; and give any other recipients of the Program a
copy of this License along with the Program.
You may charge a fee for the physical act of transferring a copy, and you may
at your option offer warranty protection in exchange for a fee.
2. You may modify your copy or copies of the Program or any portion of it,
thus forming a work based on the Program, and copy and distribute such
modifications or work under the terms of Section 1 above, provided that you
also meet all of these conditions:
a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed
as a whole at no charge to all third parties under the terms of this License.
c) If the modified program normally reads commands interactively when run,
you must cause it, when started running for such interactive use in the most
ordinary way, to print or display an announcement including an appropriate
copyright notice and a notice that there is no warranty (or else, saying that
you provide a warranty) and that users may redistribute the program under
these conditions, and telling the user how to view a copy of this License.
(Exception: if the Program itself is interactive but does not normally print such
an announcement, your work based on the Program is not required to print an
announcement.)
Appendices
RT-N13U
55
These requirements apply to the modified work as a whole. If identifiable
sections of that work are not derived from the Program, and can be reasonably
considered independent and separate works in themselves, then this License,
and its terms, do not apply to those sections when you distribute them as
separate works. But when you distribute the same sections as part of a whole
which is a work based on the Program, the distribution of the whole must be on
the terms of this License, whose permissions for other licensees extend to the
entire whole, and thus to each and every part regardless of who wrote it.
Thus, it is not the intent of this section to claim rights or contest your rights to
work written entirely by you; rather, the intent is to exercise the right to control
the distribution of derivative or collective works based on the Program.
In addition, mere aggregation of another work not based on the Program with
the Program (or with a work based on the Program) on a volume of a storage
or distribution medium does not bring the other work under the scope of this
License.
3. You may copy and distribute the Program (or a work based on it, under Section
2) in object code or executable form under the terms of Sections 1 and 2 above
provided that you also do one of the following:
a) Accompany it with the complete corresponding machine-readable source
code, which must be distributed under the terms of Sections 1 and 2 above on
a medium customarily used for software interchange; or,
b) Accompany it with a written offer, valid for at least three years, to give any
third party, for a charge no more than your cost of physically performing source
distribution, a complete machine-readable copy of the corresponding source
code, to be distributed under the terms of Sections 1 and 2 above on a medium
customarily used for software interchange; or,
c) Accompany it with the information you received as to the offer to distribute
corresponding source code. (This alternative is allowed only for noncommercial
distribution and only if you received the program in object code or executable
form with such an offer, in accord with Subsection b above.)
The source code for a work means the preferred form of the work for making
modifications to it. For an executable work, complete source code means
all the source code for all modules it contains, plus any associated interface
definition files, plus the scripts used to control compilation and installation of
the executable. However, as a special exception, the source code distributed
need not include anything that is normally distributed (in either source or
binary form) with the major components (compiler, kernel, and so on) of the
operating system on which the executable runs, unless that component itself
accompanies the executable.
If distribution of executable or object code is made by offering access to copy
from a designated place, then offering equivalent access to copy the source
code from the same place counts as distribution of the source code, even
though third parties are not compelled to copy the source along with the object
code.
56
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Appendices
4. You may not copy, modify, sublicense, or distribute the Program except as
expressly provided under this License. Any attempt otherwise to copy, modify,
sublicense or distribute the Program is void, and will automatically terminate
your rights under this License. However, parties who have received copies, or
rights, from you under this License will not have their licenses terminated so
long as such parties remain in full compliance.
5. You are not required to accept this License, since you have not signed it.
However, nothing else grants you permission to modify or distribute the
Program or its derivative works. These actions are prohibited by law if you do
not accept this License. Therefore, by modifying or distributing the Program (or
any work based on the Program), you indicate your acceptance of this License
to do so, and all its terms and conditions for copying, distributing or modifying
the Program or works based on it.
6. Each time you redistribute the Program (or any work based on the Program),
the recipient automatically receives a license from the original licensor to
copy, distribute or modify the Program subject to these terms and conditions.
You may not impose any further restrictions on the recipients’ exercise of the
rights granted herein. You are not responsible for enforcing compliance by third
parties to this License.
7. If, as a consequence of a court judgment or allegation of patent infringement
or for any other reason (not limited to patent issues), conditions are imposed
on you (whether by court order, agreement or otherwise) that contradict the
conditions of this License, they do not excuse you from the conditions of this
License. If you cannot distribute so as to satisfy simultaneously your obligations
under this License and any other pertinent obligations, then as a consequence
you may not distribute the Program at all. For example, if a patent license
would not permit royalty-free redistribution of the Program by all those who
receive copies directly or indirectly through you, then the only way you could
satisfy both it and this License would be to refrain entirely from distribution of
the Program.
If any portion of this section is held invalid or unenforceable under any
particular circumstance, the balance of the section is intended to apply and the
section as a whole is intended to apply in other circumstances.
It is not the purpose of this section to induce you to infringe any patents or
other property right claims or to contest validity of any such claims; this section
has the sole purpose of protecting the integrity of the free software distribution
system, which is implemented by public license practices. Many people have
made generous contributions to the wide range of software distributed through
that system in reliance on consistent application of that system; it is up to the
author/donor to decide if he or she is willing to distribute software through any
other system and a licensee cannot impose that choice.
This section is intended to make thoroughly clear what is believed to be a
consequence of the rest of this License.
Appendices
RT-N13U
57
8. If the distribution and/or use of the Program is restricted in certain countries
either by patents or by copyrighted interfaces, the original copyright holder
who places the Program under this License may add an explicit geographical
distribution limitation excluding those countries, so that distribution is permitted
only in or among countries not thus excluded. In such case, this License
incorporates the limitation as if written in the body of this License.
9. The Free Software Foundation may publish revised and/or new versions of the
General Public License from time to time. Such new versions will be similar in
spirit to the present version, but may differ in detail to address new problems or
concerns.
Each version is given a distinguishing version number. If the Program specifies
a version number of this License which applies to it and “any later version”, you
have the option of following the terms and conditions either of that version or
of any later version published by the Free Software Foundation. If the Program
does not specify a version number of this License, you may choose any version
ever published by the Free Software Foundation.
10. If you wish to incorporate parts of the Program into other free programs whose
distribution conditions are different, write to the author to ask for permission.
For software which is copyrighted by the Free Software Foundation, write to
the Free Software Foundation; we sometimes make exceptions for this. Our
decision will be guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing and reuse of
software generally.
NO WARRANTY
11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS
NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING
THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE
THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY
AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE
PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.
58
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Appendices
12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED
TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER
PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS
PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING
ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM
(INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD
PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY
OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
END OF TERMS AND CONDITIONS
DGT warning
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at http://green.asus.com/
english/REACH.htm.
Appendices
RT-N13U
59
ASUS Contact information
ASUSTeK COMPUTER INC. (Asia Pacific)
Address
Website
Technical Support
Telephone
Support Fax
Software download
15 Li-Te Road, Peitou, Taipei, Taiwan 11259
www.asus.com.tw
+886228943447
+886228907698
support.asus.com*
ASUS COMPUTER INTERNATIONAL (America)
Address
Telephone
Fax
Website
Software download
800 Corporate Way, Fremont, CA 94539, USA
+15029550883
+15029338713
usa.asus.com
support.asus.com*
ASUS COMPUTER GmbH (Germany and Austria)
Address
Fax
Website
Online contact
Technical Support
Telephone (Component)
Telephone (System/Notebook/Eee/LCD)
Fax
Online support
Harkort Str. 21-23, D-40880 Ratingen, Germany
+492102959911
www.asus.com.de
www.asus.com.de/sales
+491805010923
+491805010920
+492102959911
support.asus.com*
* Available on this site is an online Technical Inquiry Form that you can fill out to contact
technical support.
60
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Appendices
Manufacturer:
ASUSTeK Computer Inc.
Tel:
+886-2-2894-3447
Address: No. 150, LI-DE RD., PEITOU, TAIPEI
112, TAIWAN
Authorised representative ASUS Computer GmbH
in Europe:
Address: HARKORT STR. 21-23, 40880
RATINGEN, GERMANY
Authorised distributors
BOGAZICI BIL GISAYAR SAN. VE TIC. A.S.
in Turkey:
Tel:
+90 212 3311000
Address: AYAZAGA MAH. KEMERBURGAZ
CAD. NO.10 AYAZAGA/ISTANBUL
INDEX BILGISAYAR SISTEMLERI
MUHENDISLIK SAN. VE TIC. A.S.
Tel:
+90 212 3312121
Address: AYAZAGA MAH. CENDERE YOLU
NO.9 AYAZAGA/ISTANBUL
Appendices
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61