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V
OICE
D
IALER
M
ODULE
“S
ECURITY
H
AS
A V
OICE
”
U
SER
’
S
G
UIDE
TABLE OF CONTENTS
1.0 INTRODUCTION ................................................................................. 2
........................................................................................ 2
.................................................................................... 3
2.0 BASIC OPERATION ........................................................................... 4
........................................................................................... 4
................................................................................................ 4
3.0 USER’S OPENING MENU .................................................................. 6
4.0 USER’S PROGRAMMING MODE ...................................................... 8
........................................................................ 9
.................................................. 10
......................................................... 11
: 1234) .......................................................... 13
.............................................................. 14
............................................................................. 15
5.0 PROGRAMMING DATA SHEET ...................................................... 16
7.0
1.0 INTRODUCTION
The ParaVox
TM
Voice Dialer provides remote voice and pager messaging capabilities for almost any security alarm panel. The ParaVox can advise users of almost any security situation such as burglary, fire, or flood by calling the user and playing a pre-recorded message or by paging and leaving a numerical message.
Fully programmable over the telephone (no external keypad required), the ParaVox guides the end user through all system functions with a full set of voice prompts. All the user needs to remember is their P.I.N. (Personal Identification Number)
The ParaVox Voice Dialer has four input zones, programmable to accept a variety of input configurations and devices. These zone inputs can be linked to four different
32-digit telephone numbers delivering up to four different messages (voice or pager). Programmable dial-out priority allows the dialer to contact the most important number first. Based on the installation requirements, the ParaVox can use two 30 second messages or four 15 second messages.
The ParaVox's two programmable outputs can be used for remote activation of almost any device by telephone, such as turning on air conditioning or heat, extinguishing lights, activating a sprinkler system, or opening a garage door.
1.1 S
YSTEM
F
EATURES
• Voice and pager dial-out capabilities.
• Both DTMF and pulse dialing (pulse dialing is not recommended).
• Programmable inputs with N.C./N.O. triggering, with or without EOL (End of Line) resistor and +12Vdc-input trigger capability.
• Each zone can dial-out a maximum of four 32-digit telephone numbers.
Each telephone number is individually allocated for either voice or pager.
• Dial-out priority can be set for each zone, enabling the most important number to be dialed first.
• The called party can terminate received alarm activation message with
DTMF acknowledgment.
• Remote programming from any DTMF capable telephone. Please not that a dedicated telephone line is required to program the ParaVox. Do not connect the ParaVox to the same telephone line that will be used to call and program the ParaVox.
2 User’s Guide
• The dialer can be configured to provide four 15 seconds or two 30 seconds messages.
• Programmable ring and busy tone (cadence) signals for use in different countries.
• Automatic Gain Control (AGC) provides excellent recorded speech quality.
• All system information, messages, telephone, pager and PIN numbers are stored in secure NV (non-volatile) RAM.
• Reset jumper to return system to default factory settings.
1.2 G
LOSSARY OF
T
ERMS
PSTN
PABX
PIN
DTMF
EOL
PPS
Kiss off
Public Switched Telephone Network
Private Access Branch Exchange
Personal Identification Number
Dual Tone Multiple Frequency
End of Line
Pulses Per Second
User acknowledges receipt of voice messages by pressing the [#] or
[*] key twice within 2 seconds. Kiss off can also be performed locally if
Zone 4 is programmed as a Local Reset switch.
ParaVox 3
2.0 BASIC OPERATION
2.1 S
TAND
-
BY
M
ODE
In this mode, the voice dialer is idle and waits for one of two events to occur:
1) When calling the ParaVox to enter the User's Opening Menu, it waits a predetermined number of rings (programmed by installer) then seizes the line and
enters the User's Opening Menu (see section 3.0 on page 6).
2) When one of the four zones on the ParaVox has triggered, the ParaVox
immediately enters the Dialer Mode (see section 2.2 below).
2.2 D
IALER
M
ODE
When a zone has triggered, the ParaVox:
1) Seizes the telephone line and disconnects all other telephones.
2) Dials the first telephone/pager number assigned to the triggered zone (see
section 4.5 on page 14). If it's a Pager Number go to item #8. If it's a Voice
Message Number go to item #3.
Voice Message Number:
3) After dialing the number and after the Post Dial Delay has elapsed (see section
4.1 on page 9), the ParaVox will begin transmitting the recorded message linked
to the triggered zone (see section 4.3 on page 11). It will transmit the message
the number of times defined by the Voice Message Options (programmed by installer) or until a "kiss off" is received.
4) To acknowledge receipt ("kiss off") of the message and to cancel any further dialing attempts to this number, you must press the [#] key twice within 2 seconds. To cancel all further dialing attempts to all numbers you must press the
[*] key twice.
5) After "kiss off", the ParaVox will dial the next number in the dial-out list and it will no longer attempt to dial this number again regardless of the number of "Redials"
(programmed by installer).
6) If the ParaVox does not receive a "kiss off", it will hang up, queue the number for redial and dial the next number in the dial-out list.
7) If after dialing the number, there is a busy signal, the ParaVox will hang up,
4 User’s Guide
queue the number for redial, wait for 4 seconds and dial the next number in the dial-out list.
Pager Number:
8) After dialing the number and after the Post Dial Delay has elapsed (see section
4.1 on page 9), the ParaVox will begin transmitting the recorded numerical
message linked to the triggered zone (see section 4.3 on page 11).
9) After transmitting the message, it will hang up and dial the next number in the dial-out list. Since the ParaVox assumes that the pager service has received and relayed the message, acknowledgment ("kiss off") of the message is not required and the ParaVox no longer attempts to dial this number again regardless of the number of "Redials".
10) If after dialing the number there is a busy signal, the voice dialer will hang up, queue the number for redial, wait for 4 seconds and dial the next number in the dial-out list.
Please note that pager numbers are dialed only once, regardless of the Redials setting unless the number was busy. Also note that telephone numbers are not redialed once "kiss off" is received.
ParaVox 5
3.0 USER’S OPENING MENU
To enter the User’s Opening Menu:
The User's Opening Menu allows you to activate or deactivate the programmable outputs. The programmable outputs (PGM1 & PGM2) can be used for remote switching of other devices. For example, a PGM can be used to turn on air conditioning or heat, extinguish lights, activate a sprinkler system, or open a garage door. Speak to your installer for more information.
The User's Opening Menu also provides access to the User's Programming Mode
(see section 4.0 on page 8). While in any of the user menus, detailed voice prompts
will guide you through all the available selections.
6 User’s Guide
Press the [*] key at any time to return to the previous menu without saving
(except when recording messages). In most situations you can type over voice prompts rather than waiting for the voice prompt to end.
The ParaVox will repeat the voice prompts four times, if no actions are made in this time, the ParaVox will automatically hang up.
ParaVox 7
4.0 USER’S PROGRAMMING MODE
To enter the User's Programming Mode:
1) From the User's Opening Menu (see section 3.0 on page 6) press the [3] key.
2) Once in the User's Programming Mode you will have access to the User's Main
Menu. Select the desired action as demonstrated below.
Entering the User's Programming Mode allows you to set most of the ParaVox's parameters. Please note that while in the User's Programming Mode, detailed voice prompts will guide you through all available selections.
Pressing the [*] key at any time will revert to the preceding step without saving. You do not have to wait for the voice prompts to end before pressing a key.
The ParaVox will repeat the voice prompts four times, if no actions are made in this time, the ParaVox will automatically hang up.
8 User’s Guide
4.1 S
TORE
T
ELEPHONE
N
UMBERS
The ParaVox unit can store up to four telephone numbers in locations [1] to [4] and up to four pager numbers in location numbers [5] to [8]. When a telephone number
location is assigned to a zone (see section 4.5 on page 14), the ParaVox will dial the
number programmed here whenever the zone is triggered. The telephone numbers are programmed into the desired locations as described above.
When entering numbers, do not wait more than 4 seconds between key presses. After entering a number, make sure to press the [#] key and then select a Post Dial Delay as shown above.
ParaVox 9
4.2 D
ELETE
T
ELEPHONE AND
P
AGER
N
UMBERS
Previously stored voice message telephone numbers and pager telephone numbers can be deleted by entering option [1] or [2] from the Delete Telephone Numbers menu. Select the desired voice message telephone or pager number location.
Deletion is confirmed by entering [1] for yes or [2] for no.
When you delete a telephone number, the ParaVox will automatically remove the number from all zone assignments.
10 User’s Guide
4.3 R
ECORD
V
OICE OR
P
AGER
M
ESSAGES
ParaVox 11
4.3.1 Voice Messages
If key [1] is selected from the Store Messages menu, you will be able to record voice messages. Depending on the selected Voice Message Length
(programmed by the installer) you will be able to record two 30 second messages or four 15 second messages. Each recorded message is linked to a specific zone input as shown in the figure on the previous page. When a triggered zone has been programmed to dial-out a voice message telephone
number (see section 4.5 on page 14) and when the number is reached, the
ParaVox will play the recorded message linked to the triggered zone.
Default Messages:
"Trigger of zone x detected. Key hash twice or star twice to accept."
Sample Voice Messages:
"Liquid level above normal"
"Smoke detected in the archive room"
We recommend adding the following to your voice messages:
"...press the [#] or [*] key twice to acknowledge message"
4.3.2 Program Output Labels (messages)
Selecting the [2] key from the Store Messages menu allows the user to record voice prompts linked to the programmable outputs (3 seconds
maximum) as shown in the diagram on page 11. These messages are played
when entering the User's Opening Menu and when changing the state of the
programmable outputs (see section 3.0 on page 6).
Default Labels (messages):
"Output 1 is <on/off>"
"Output 2 is <on/off>"
Sample Program Output Labels:
"Garage door is open"
"Air conditioning is off"
4.3.3 Pager Messages
If key [3] is selected from the Store Messages menu, you will be able to record numerical pager messages. Up to four 32-digit pager messages can be programmed each of which is linked to a specific zone input as shown in the figure on the previous page. When a triggered zone has been
programmed to dial-out a pager number (see section 4.5 on page 14) and
when the number is reached, the voice dialer will transmit the recorded numerical message linked to the triggered zone.
12 User’s Guide
EXAMPLE:
In the following example notice how the messages are linked to the triggered zone and not the telephone numbers.
Zone 4 is programmed to dial telephone number locations 1 and 2. When zone 4 has triggered, the ParaVox will dial the telephone number stored in
"telephone number location 1". After the Post Dial Delay, the ParaVox will play the message recorded in "Voice Message Location 4". The ParaVox will proceed by dialing the number recorded in "telephone number location
1". After the Post Dial Delay, the ParaVox will play the message recorded in "Voice Message Location 4".
4.4 C
HANGE
U
SER
PIN (D
EFAULT
: 1234)
The ParaVox system supports up to four user PINs, which can be 4 or 6 digits in length as programmed by your installer.
After entering the User's Programming Mode, press the [4] key to enter the Change
User PIN menu and enter the new PIN twice. After entering the PIN twice the
ParaVox automatically saves the PIN into a User PIN location. Only the PIN used to enter the User's Opening Menu can be changed. The [*] key can be pressed at any time to exit without saving.
Programming a user PIN for the first time:
Enter the User's Main Menu using the default User PIN (1234). Then change the PIN to the desired number. To program subsequent User PINs, exit and re-enter the User's Main Menu using the default PIN.
ParaVox 13
Please note that the default User PIN (1234) is only erased after programming all 4 user PINs. Therefore, if only one user is going to use the system, we recommend programming the same user PIN in all four locations in order to erase the default PIN.
4.5 T
ELEPHONE
N
UMBER
A
SSIGNMENT
The ParaVox can assign up to four telephone or pager numbers to each of the four zone inputs. This means each zone has a prioritized sequence of dial-outs customized to suit the input. Since voice and pager messages are linked to specific zones, telephone numbers assigned to a zone will play the same voice messages and pager numbers will send the same numerical message.
Select the desired zone and enter up to four telephone and/or pager number locations (one through eight) in the order of dial-out preference. If a location that
14 User’s Guide
corresponds to an empty voice or pager number is selected, an "error" message is played and the user can enter another location. To disable a zone, enter zero in all four number locations for that zone. Press the [*] star key after the last entry to enter less than four entries and access the review menu.
4.6 T
EST
M
ESSAGE
S
ENDING
To test dialer functionality, enter the Test Message Sending menu and enter a digit between one and eight corresponding to the desired telephone number location (see
section 4.1 on page 9). If an empty location is selected (no number is stored there),
the "error" prompt will be played. Another selection can then be entered.
After selecting the desired telephone number location, the ParaVox will dial the selected telephone number and after the Post Dial Delay it will play the message recorded in Message Location 1.
Telephone numbers 1 to 4 will always play the voice message stored in Voice Message Location 1. Pager numbers 5 to 8 will always play the pager message stored in Pager Message Location
5.
EXAMPLE:
To test the message transmission of telephone number 4. Press the [6] key from the User’s Main Menu, then press the [4] key to select Telephone Number
Location 4. The ParaVox will dial the number stored in Telephone Number
Location 4. When the Post Dial Delay has elapsed, the ParaVox will transmit the message programmed in Voice Message Location 1.
ParaVox 15
5.0 PROGRAMMING DATA SHEET
The following pages have been provided to record the ParaVox's settings.
Personal Identification Numbers (PINs)
User PIN Length (set by installer): _____
__________
__________
__________
__________
Default: 1234
Default: 1234
Default: 1234
Default: 1234
Telephone and Dialing Parameters
Redials (set by installer): _____
Rings for Answering (set by installer): _____
Ans. Override (set by installer): _____
(0 to 3)
(1 to 8)
(24 to 60 sec.)
Voice Message & Pager Telephone Numbers (section 4.1)
Location 1 #:________________________________ Post Dial Delay:________
Location 2 #:________________________________ Post Dial Delay:________
Location 3 #:________________________________ Post Dial Delay:________
Location 4 #:________________________________ Post Dial Delay:________
Location 5 #:________________________________ Post Dial Delay:________
Location 6 #:________________________________ Post Dial Delay:________
Location 7 #:________________________________ Post Dial Delay:________
Location 8 #:________________________________ Post Dial Delay:________
Recorded Voice Messages (section 4.3.1)
Message Length (set by installer): _____
Message Repeats (set by installer): _____
Kiss off Options (set by installer): _____
Location 1 / Zone 1:_________________________________________________
Location 2 / Zone 2:_________________________________________________
Location 3 / Zone 3:_________________________________________________
Location 4 / Zone 4:_________________________________________________
16 User’s Guide
Recorded Pager Messages (section 4.3.3)
Location 5 / Zone 1:_________________________________________________
Location 6 / Zone 2:_________________________________________________
Location 7 / Zone 3:_________________________________________________
Location 8 / Zone 4:_________________________________________________
Recorded Output Labels (section 4.3.2)
Location 1 / Output 1 off:______________________________________________
Location 2 / Output 1 on:______________________________________________
Location 3 / Output 2 off:______________________________________________
Location 4 / Output 2 on:______________________________________________
Assign Numbers to Zones (section 4.5)
Zone 1:
1st Location
____
2nd Location
____
Zone 2:
Zone 3:
Zone 4:
____
____
____
____
____
____
3rd Location
____
____
____
____
4th Location
____
____
____
____
Notes
Zone 1: _______________________________________________________
Zone 2: _______________________________________________________
Zone 3: _______________________________________________________
Zone 4: _______________________________________________________
ParaVox 17
6.0 INDEX
A
Assigning Telephone Numbers
O
Opening Menu, User’s
............................ 6
Operation, Basic
.................................... 4
B
Basic Operation
C
..................................... 4
Change User PIN
................................ 13
D
Data Sheet
......................................... 16
Deleting Telephone & Pager Numbers
Dialer Mode
.......................................... 4
P
Pager Messages
.................................. 12
Pager Messages Recording
Pager Number
....................................... 5
Pager Numbers, Deleting
PIN, Change
....................................... 13
Program Output Labels
Program User PIN
................................ 13
Programming Data Sheet
Programming Mode, User
F
Features
............................................... 2
G
Glossary
............................................... 3
R
Record Messages
................................ 11
Record Voice or Page Messages
Recording Messages
Pager Messages
Program Output Labels
Voice Messages
........................... 12
Recording Voice/Pager Messages
I
Introduction
........................................... 2
M
Menu, User’s Opening
............................ 6
Messages, Record
............................... 11
Mode
Dialer
............................................ 4
Stand-by
....................................... 4
User’s Programming
N
Number
Pager
............................................ 5
Voice Message
.............................. 4
S
Sending Test Messages
Stand-by Mode
...................................... 4
Store Telephone Numbers
System Features
.................................... 2
T
Telephone Number Assignment
Telephone Numbers, Deleting
Telephone Numbers, Storing
Terms, Glossary
.................................... 3
Test Message Sending
Paravox 18
U
User PIN, Change
................................ 13
User PIN, Changing
............................. 13
User Programming Mode
User’s Opening Menu
............................. 6
User’s Programming Mode
Change User PIN
Deleting Pager Numbers
Deleting Telephone Numbers
Recording Messages
Store Telephone Numbers
Telephone Number Assignment
Test Message Sending
V
Voice Message Number
Voice Message Recording
Voice Messages
.................................. 12
19 User's Guide
WARRANTY
The Seller warrants its products to be free from defects in materials and workmanship under normal use for a period of one year. Except as specifically stated herein, all express or implied warranties whatsoever, statutory or otherwise, including without limitation, any implied warranty of merchantability and fitness for a particular purpose, are expr\essly excluded. Because Seller does not install or connect the products and because the products may be used in conjunction with products not manufactured by Seller, Seller cannot guarantee the performance of the security system. Seller obligation and liability under this warranty is expressly limited to repairing or replacing, at Seller's option, any product not meeting the specifications. In no event shall the Seller be liable to the buyer or any other person for any loss or damages whether direct or indirect or consequential or incidental, including without limitation, any damages for lost profits, stolen goods or claims by any other party caused by defective goods or otherwise arising from the improper, incorrect or otherwise faulty installation or use of the merchandise sold.
PRINTED IN CANADA - 06/2002
PVOXEU-03
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