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Allnet
ALL7950 SIP Phone
Quick User Guide
Version 1.00
Revision Control
Versionscontrol: Contains all available versions of the document
Datei: ALL7950 Manual_english V1.00.doc
Datum
22.12.04
26.12.04
12.01.05
Version Name
0.01
0.02
1.00
Jörg Wagenlehner
Jörg Wagenlehner
Jörg Wagenlehner
Status
Draft
Formatting, graphics, corrections
Initial Release, multinational F/W
Allnet ALL7950 User Manual 2
TABLE OF CONTENTS
1.0 INTRODUCTION .................................................................................................. 5
2.0 PACKAGE .......................................................................................... 5
3.0 LIST OF FIGURES ............................................................................................... 5
3.0 LIST OF FIGURES ............................................................................................... 6
4.0
SUMMARY OF KEY FUNCTIONS ....................................................................... 7
5.0 CONNECTING THE IP PHONE ........................................................................... 8
6.0
IP PHONE SETUP ............................................................................................... 9
6.1
M
ENU
S
UMMARY
................................................................................................. 9
6.2 D
ISPLAY
N
AME
.................................................................................................. 11
6.3
ADSL D
IALUP
................................................................................................... 11
6.4
DHCP (D
YNAMIC
H
OST
C
ONFIGURATION
P
ROTOCOL
) ......................................... 12
6.5
SNTP S
ERVER
IP ............................................................................................. 14
6.6
D
O
N
OT
D
ISTURB
.............................................................................................. 14
(
CALL FORWARD
) U
NCONDITIONAL
................................................................ 15
6.8
CF (
CALL FORWARD
) U
SER
B
USY
....................................................................... 15
6.9 CF ) N
O
A
NSWER
...................................................................... 15
6.10 A
NONYMOUS
C
ALL
............................................................................................ 16
6.11 A
NONY
C
ALL
R
EJ
(A
NONYMOUS
C
ALL
R
EJECTION
) .............................................. 16
6.12 R
INGING
T
YPE
................................................................................................... 16
6.13 MAC A
DDRESS
................................................................................................. 17
6.14 V
ERSION
........................................................................................................... 17
6.15 L
ANGUAGE
S
ELECTION
................................................................................... 18
6.16 T
IME
F
ORMAT
................................................................................................... 18
6.17 V
OLUME
A
DJUSTMENT
....................................................................................... 18
6.17.1
Ringer Volume ......................................................................................... 18
6.17.2
Speaker Volume ...................................................................................... 19
6.17.3
Handset Volume ...................................................................................... 19
7.0
USING THE CONFIGURATION MENU ............................................................. 20
7.1 A
CCESSING
C
ONFIGURATION
M
ENU
.................................................................... 20
7.2 W
EB
L
OGIN
S
ETTING
......................................................................................... 21
7.3 M
ANAGEMENT
S
ETTING
– R
ESTORE
F
ACTORY
S
ETTING
....................................... 22
7.4
M
ANAGEMENT
S
ETTING
– F
IRMWARE UPDATE
...................................................... 23
7.5 N
ETWORK
S
ETTING
– DHCP ............................................................................. 23
7.6 N
ETWORK
S
ETTING
– PPP
O
E ............................................................................ 24
7.7 N
ETWORK
S
ETTING
– S
TATIC
IP ......................................................................... 25
7.8 SIP – SIP P
HONE
S
ETTING
, R
EGISTRAR AND
P
ROXY
S
ERVER
................ 26
Allnet ALL7950 User Manual 3
7.9
SIP S
ETTING
– O
THERS
.................................................................................... 27
7.10 SIP A
CCOUNT
S
ETTINGS
................................................................................... 28
S
ETTING
– STUN S
ERVER
S
ETTING
, UP
N
P S
ETTING
............................ 29
7.12 V
OICE
S
ETTING AND
Q
O
S ............................................................................... 30
7.13 P
HONE
S
ETTINGS
– P
HONE
S
ETTING
.............................................................. 31
7.14 P
HONE
S
ETTING
– T
IMER
............................................................................... 32
7.15 C
ALL
T
RACING
L
OG
....................................................................................... 33
7.16 P
HONE
B
OOK
................................................................................................ 34
7.17 S
PEED
D
IAL
................................................................................................... 35
7.18 R
ESTART
S
YSTEM
.......................................................................................... 35
8.0
OPERATING THE PHONE ................................................................................. 36
8.1
D
IALING
............................................................................................................ 36
8.1.1
IP Address ............................................................................................... 36
8.1.2
SIP Number ............................................................................................. 37
8.2 S
PEED
D
IALING
................................................................................................. 38
8.3 A
NSWERING A
P
HONE
C
ALL
............................................................................... 38
8.4 S
WITCHING TO
A
NOTHER
L
INE
............................................................................ 38
8.5 M
UTE
............................................................................................................... 38
8.6
C
ALL
T
RANSFER
................................................................................................ 39
8.7
R
EDIAL
............................................................................................................. 39
8.7.1
Last Dialed Number ................................................................................. 39
8.7.2
Through Call History ................................................................................ 40
8.8
O
N
H
OLD
.......................................................................................................... 40
8.9
C
ALL
F
ORWARD
................................................................................................ 40
8.10 T
HREE
W
AY
C
ONFERENCE
................................................................................. 41
9.0 USING THE PHONEBOOK ................................................................................ 41
9.1
D
IALING FROM THE
P
HONEBOOK
......................................................................... 41
9.2
S
TORING A
N
UMBER
.......................................................................................... 42
9.3
E
DITING A
N
UMBER
............................................................................................ 43
9.4
D
ELETING A
N
UMBER
......................................................................................... 43
10.0 TROUBLESHOOTING ....................................................................................... 44
Allnet ALL7950 User Manual 4
1.0 INTRODUCTION
Voice over IP (also known as Internet Phone) is a technology that allows anyone to make a telephone call over the Internet. This is a quick user guide for the ALL7950 SIP
Phone. It is intended to help you configure the telephone and have it ready to run within a few minutes. Please follow the user guide carefully as troubleshooting the telephone can be very difficult and time consuming.
2.0 PACKAGE CONTENT
The following materials are included in the package. Please check the package to ensure that all the materials are listed below. Contact your supplier immediately if an item is missing.
Ethernet Cable (1.8 meter)
IP Phone ALL7950
Allnet ALL7950 User Manual 5
Power Adaptor (5V DC, 1.4A)
3.0 LIST OF FIGURES
Diagram for Allnet SIP Phone (
Model: ALL7950
)
(10) Down
(11) Up
(12) Cancel /
Left
(13) Voice
(14) 3-Way
Conference
(15) Phone
Book
(16) Numeric
Keypad
(1) 2 x 16 Characters
LCD Display
(2) OK / Right
(3) Menu
(4) Mute/Function
(5) Transfer
(6) Redial/Call History
(7) Hold
(8) Speaker Phone
(9) Speaker
Phone
Allnet ALL7950 User Manual 6
4.0 SUMMARY OF KEY FUNCTIONS
Keys
(1) LCD Display
(2) OK/Right
(3) Menu
(4) Mute/Function
(5) Transfer
(6) Redial/Call History
(7) Hold
(8) Speaker Phone
(9) Speaker Phone
Indicator
(10) Down
(11) Up
(12) Cancel/Left
(13) Voice Message
(14) 3-Way Conference
(15) Phonebook
(16) Numeric Keypad
Functions
Displays menu, time, clock, name, phone number, call status
Confirm setting change, exit menu, dial, save changes
Access the phone menu
Disable user’s microphone so that the person on the other line can not hear anything, access the language selection, access the time format
Transfer the person you are currently having a conversation to another line
Redial last dialed number, access redial menu
Place the person on the other line on hold, answer call waiting
Enable user to use the phone without using the handset
Indicates that phone is currently in speaker phone mode
Cycle through the phone menu, adjust volume
Cycle through the phone menu, adjust volume
Deny changes, cancel phone calls, ignore phone calls, backspace
Check voice message
Enable 3-way conference
Access the phonebook
Input IP/phone number/alphabet characters
Allnet ALL7950 User Manual 7
5.0 CONNECTING THE IP PHONE
Connect the IP Phone as the following diagram:
Wide Area Network / Internet
Cable/xDSL Modem
Router/HUB
Ethernet Cable
Ethernet Cable
Power Adapter
Allnet ALL7950 User Manual 8
6.0 IP PHONE SETUP
6.1
Menu Summary
Press the MENU key
Display Name:
Allnet_45
ADSL DIALUP:
ENABLE
Enable
ADSL DIALUP:
ENABLE/DISABLE
Disable
ADSL DIALUP:
DISABLE
ADSL ID:
ADSL Password:
********
IP Address:
AUTO
Subnet Mask:
AUTO
Router IP:
AUTO
Enable
DHCP:
ENABLE/DISABLE
SNTP Server IP:
192.53.103.103
SNTP Cycle:
01
Disable
IP Address:
192.168.001.151
Subnet Mask:
255.255.255.000
Router IP:
061.063.083.254
ENABLE/DISABLE – select enable or disable
AUTO – IP address given by the router or ISP
Allnet ALL7950 User Manual 9
Allnet ALL7950 User Manual
Do Not Disturb:
ENABLE/DISABLE
CF Unconditional:
ENABLE/DISABLE
CF User Busy:
ENABLE/DISABLE
CF No Answer:
ENABLE/DISABLE
Anonymous Call:
ENABLE/DISABLE
Anony Call Rej:
ENABLE/DISABLE
Ringing Type:
Ringing1/2/3/4
MAC Address:
00D0E90137DB
Version:
V: 02.09.15
Press the MENU key
UPDATE CHANGES?
<OK> OR <CANCEL>
Ringing1/2/3/4 - select ringing1, 2, 3 or 4
10
NOTE 1: If you made any modifications, you may quit setup at any time by pressing
MENU + OK to save and exit or MENU + CANCEL to quit without saving. The phone will automatically exit from the menu screen if there are no inputs from the user.
NOTE 2: Use or to select ENABLE or DISABLE .
NOTE 3: Left arrow key can be used as Backspace key.
• Press
MENU
•
Enter the display name
Display Name:
Allnet_45
6.3
ADSL Dialup
Some Internet Service Provider (mostly ADSL) uses PPPoE which requires that the user enter an ID and a password to access the Internet. In this case, enable ADSL
DIALUP and enter the PPPoE ID and PPPoE password.
ENABLE ADSL Dialup
1
• Press
•
Use to select
ENABLE
ADSL DIALUP:
ENABLE
2
• Press
•
Enter the ADSL ID
ADSL ID: provider_ID
Allnet ALL7950 User Manual 11
3
• Press
•
Enter ADSL password
ADSL Password:
*******
DISABLE ADSL Dialup
•
•
Press
Press to select
DISABLE
ADSL DIALUP:
DISABLE
6.4
DHCP (Dynamic Host Configuration Protocol)
DHCP allows the network administrator to distribute IP addresses when a computer is plugged into a different place in the network. If your ISP provides static IP address, you must disable DHCP and enter the IP address provided.
ENABLE DHCP
1
• Press
•
Use or to set DHCP to
ENABLE
DHCP:
ENABLE
2
• Press
•
IP address automatically acquired
IP Address:
192.168.001.196
Allnet ALL7950 User Manual 12
3
• Press
•
Subnet mask automatically acquired
Subnet Mask:
255.255.255. 0
4
• Press
•
Router IP automatically acquired
Router IP:
192.168.001.161
DISABLE DHCP
1
• Press
•
Use or to set DHCP to
DISABLE
DHCP:
DISABLE
2
• Press
•
Enter the IP address
IP Address:
192.168.001.161
Allnet ALL7950 User Manual 13
3
• Press
•
Enter the subnet mask
Subnet Mask:
255.255.255.000
4
• Press
•
Enter the router IP address
Router IP:
192.168.001.001
Simple Network Time Protocol (SNTP) is a protocol used to help match your system clock with an accurate time source. If you do not know your SNTP Server IP, please ignore this section.
SNTP Server IP address can be either URL or IP.
• Press
•
Enter SNTP server IP or URL
SNTP Server IP:
216.133.140.78
6.6
Do Not Disturb
This setting allows the user to reject all incoming phone calls.
• Press
•
Use or to select ENABLE or DISABLE
Do Not Disturb:
DISABLE
Allnet ALL7950 User Manual 14
6.7 CF (call forward) Unconditional
Enable CF Unconditional to forward all the incoming calls to another number. Otherwise set to disable.
You will need to use a web-browser to input the forwarded phone number. Refer to section 7.0 for more information on call forwarding.
• Press
•
Use or t to select ENABLE or DISABLE
CF Unconditional:
DISABLE
6.8
CF (call forward) User Busy
Forward all the incoming calls to another number when user is busy on the phone.
• Press
•
Use or to select ENABLE or DISABLE
CF User Busy:
DISABLE
6.9 CF (call forward) No Answer
Forward all incoming calls to another phone number after a certain number of rings.
• Press
•
Use or to select ENABLE or DISABLE
CF No Answer:
ENABLE
Allnet ALL7950 User Manual 15
6.10 Anonymous Call
Enables the caller (user) to hide the name and phone number from the receiver.
• Press
•
Use or to select ENABLE or DISABLE
Anonymous Call:
ENABLE
6.11 Anony Call Rej (Anonymous Call Rejection)
Reject any anonymous incoming calls.
• Press
•
Use or to select ENABLE or DISABLE
Anony Call Rej:
DISABLE
6.12 Ringing Type
Select the ring tone. There are four ring tones in total.
• Press
•
Use or to select the ring type
Ringing Type:
Ringing4
Allnet ALL7950 User Manual 16
NOTE: At this point, you may save the settings and exit. The next two sections explain how to obtain the MAC address and firmware version.
•
MENU
Press to exit menu
•
When asked to save or cancel, press to SAVE
6.13 MAC Address
This menu displays the MAC address. User cannot modify MAC address.
• Press
•
MAC address is displayed on the screen
MAC Address:
00D0E9017DB
6.14 Version
Version menu displays the firmware version. You cannot modify the version number.
• Press
Version:
V: 02.09.15
NOTE: You can also display the current IP-address of the ALL7950 IP-phone at any time, if you press the
Func.-key
followed by the number
9 .
Allnet ALL7950 User Manual 17
The VoIP Phone (model no. ALL7950) supports four languages:
English, German, Spanish and Italian language on the display and configuration-pages.
•
Press followed by
Language:
English
•
Use or to select the preferred language
•
Press when done
6.16 Time Format
You may select the 12hr or 24hr time format.
•
Press followed by
Time Format:
24Hours
•
Use or to select the time format
•
Press when done
6.17 Volume Adjustment
6.17.1 Ringer Volume
While the handset is in place,
Press to increase the ringer volume and to decrease the ringer volume.
Allnet ALL7950 User Manual 18
6.17.2 Speaker Volume
While the handset is in place,
• Press
•
Press to increase the speaker volume and to decrease the speaker volume
6.17.3 Handset Volume
• Pick up the handset and press
to increase the volume or press
to decrease the volume
Allnet ALL7950 User Manual 19
7.0 USING THE CONFIGURATION MENU
The configuration menu can be accessed using a web browser. Some advanced features such as CF Unconditional, CF User Busy and CF No Answer must be setup from the web browser.
7.1 Accessing Configuration Menu
•
•
Open the web browser (ie. Internet
Explorer, Netscape…)
Type in the IP Address of the phone followed by :9999
IP address is provided by your Internet Service Provider (ISP). If your ISP supports
DHCP, you may obtain the IP address from you phone. Press MENU and scroll down to
IP address.
• Enter and
Password
(leave User Name and Password blank if you are installing the phone for the first time).
Allnet ALL7950 User Manual 20
7.2 Web Login Setting
Username
Password
Timeserver IP
Time Zone
TFTP Server
Configuration menu login name.
Configuration menu login password.
Network Time Protocol (NTP) is a protocol used to help match your system clock with an accurate time source (eg atomic clock, time server). It is good practice to have all your networked computers synchronized with one server.
Select your time zone. If there is daylight saving in your area, click the check box.
Enable or disable TFTP server to allow transfer of firmware from a computer to the IP phone.
Allnet ALL7950 User Manual 21
FTP Client
Remote Configuration
Password
Language
Enable or disable IP phone to download files from
FTP server and update the firmware automatically.
Remote password to access the configuration menu from VoIP software (You may download this software from your supplier’s website). Default password is 1234.
You can select English, German, Italian or Spanish as display and configuration-language.
7.3 Management Setting – Restore Factory Setting
Click on Management. Select Restore Factory Setting and the above screen will display on the screen.
Restore Factory Setting
Restores all the settings back to factory default settings.
Allnet ALL7950 User Manual 22
7.4
Management Setting – Firmware update
FTP server, login ID, login password and firmware filename may be preset when you purchase the phone. These are required to download and update the firmware from an
FTP-Server.
FTP Server
Login ID
Login Password
Firmware File
FTP Server address.
Login ID provided by your supplier.
Login password provided by your supplier.
Updated firmware-filename. Do not change the file name unless specified by your supplier.
7.5 Network Setting – DHCP
Select DHCP if you have cable internet or use DHCP in your private network.
DHCP Server
Dynamic Host Configuration Protocol (DHCP) Server address. This IP address information is obtained automatically from your ISP.
DNS Server
DNS address provided by your ISP.
Allnet ALL7950 User Manual 23
7.6 Network Setting – PPPoE
Choose PPPoE if your ISP uses PPPoE. Most DSL users use PPPoE.
PPPoE Username
PPPoE Password
DNS Server
PPPoE ID/username provided by your ISP.
PPPoE password.
DNS address provided by your ISP.
Allnet ALL7950 User Manual 24
7.7 Network Setting – Static IP
Choose Static IP network setting if all Wide Area Network IP is provided to you by your
ISP or you want to use static addresses in your private network.
IP Address
Standard Gateway
IP address assigned to you by your ISP.
Router IP address.
Subnetmask
DNS Server
Subnet mask address.
DNS server address provided by your ISP.
NOTE: RESTART the system for new settings to take effect after you modify the IP address.
Allnet ALL7950 User Manual 25
7.8 SIP Setting – SIP Phone Setting, Registrar and Proxy Server
Session Initiation Protocol (SIP) is the most popular Voice over IP standard. It enables two or more people to make phone calls, share multimedia and make multimedia conference over the internet. Please have an administrator setup these settings for you or obtain this information from your SIP service provider.
SIP Phone Portnumber
SIP Server Domain
Name/IP Address
SIP Server Portnumber
SIP phone port number.
Registrar server domain name or IP address.
Registrar server port number.
Authentification Time
Out
Outbound Proxy
Domain Name/IP
Address
Outbound Proxy
Portnumber
The time that the phone waits to connect to the SIP server after the user dialed a number. If still not connected, the phone will disconnect and redial.
Outbound proxy domain name or IP address.
Outbound proxy port number.
Allnet ALL7950 User Manual 26
7.9
SIP Setting – Others
This section is for network administrators.
Session Timer
The time interval in which the phone periodically refresh SIP sessions by sending repeated INVITE requests. These INVITE requests allow the user agent or proxies to determine the status of the SIP session.
Media Port
Prack
Session Refresher
Real-time Transport Protocol port number. Provides end-to-end transfer of data with real-time characteristics, such as streaming audio and video.
Prack ensures that media information is exchanged and that network checks before connecting the call.
Select Enable for a more reliable connection.
Select None to disable SIP session timer support.
Session Timer Method
Signal UDP/TCP
Select UAC to initiate SIP request.
Select UAS to receive SIP request and then return a response.
Select SIP request method. Default method is Invite.
Select SIP signal transmission method. Default method is UDP.
Allnet ALL7950 User Manual 27
7.10 SIP Account Settings
You may have up to 4 accounts. i.e., the IP phone can receive calls for up to four different phone numbers of one provider.
Standard SIP Account
When you dial a number, the default account is used to dial. User Name of default account is displayed on the receiver’s IP phone.
Activate Account
Displayed Name
SIP Username
Enable or disable this account.
Display name on the IP phone.
User name.
Authentification Name
Authentification Password
Register Status
Name used to access SIP server.
User password to access SIP server.
Displays if the current phone is registered or unregistered with SIP server.
Allnet ALL7950 User Manual 28
7.11 STUN Setting – STUN Server Setting, UPnP Setting
STUN
STUN Server
:Portnumber
UPnP
Simple Traversal of User Datagram Protocol through
Network Address Translators is a protocol that allows applications to determine the types of NATs and firewalls are in between them and the internet. STUN also provides the ability for applications to determine the public IP addresses allocated to them by the
NAT.
Enter STUN domain name or IP address if STUN is enabled.
Enable or disable universal plug and play. Some NAT supports UPnP so STUN is not required and must be disabled.
Allnet ALL7950 User Manual 29
7.12 Voice Setting and QoS
Codec
RTP Packet Size
VAD
DTMF Transmission
Audio Priority TOS
VLAN
VLAN Priority
VLAN ID
Voice Compression Algorithm priority settings. Select from the most used codec to the least used codec.
Real-Time Transfer Protocol (RTP) packet length.
VAD detects voice activity and adjusts the signal to a target power level. It ensures that background noise or echo does not get amplified to the target power level.
Select the tone method for IP phone.
Sets the type of service for this Internet datagram.
Enable or disable virtual LAN.
Set the virtual LAN Priority.
Virtual LAN ID.
Allnet ALL7950 User Manual 30
7.13 Phone Settings – Phone Setting
Recall you can only enable or disable call forwarding from the IP phone MENU key.
With the web-browser, you can enter the forwarded phone numbers in the Phone
Setting menu.
Tone Setting
Select the tone for particular country. This setting will change the sound of tones like the dial-tone, busytone etc. according to your countries standards.
Ringer Type
Hold Tone
Do Not Disturb
Call Waiting
Anonymous Call
Select the type of ring (1 to 4).
Select melody or tone when HOLD key is pressed.
Reject all incoming calls.
Enable or disable call waiting.
If DISABLE is selected, full URI and name are sent to the receiver’s phone when the user makes a phone call. The URI and name of the caller are displayed on the receiver’s phone.
When Full URI is selected, only user name is displayed on the receiver’s phone when the user makes a phone call.
When Display Name is selected, only name is
Allnet ALL7950 User Manual 31
Anonymous Call Reject
Call Forward
displayed on the receiver’s phone when the user makes a phone call.
Select Enable to reject anonymous calls.
Click No Answer to enable call forward to another number when no one answers the phone after 180s
(default). The timer can be changed from 0-600s.
Refer to section 7.14 to change the timer.
Click Busy to enable call forward to another number when user is busy on the phone.
Click Unconditional to transfer all incoming calls to another number.
Enter the call forward number on the text box.
7.14 Phone Setting – Timer
NTP Recycle Timer
Inter Digit Timer
Originating Not Accept
Timer
Incoming No Answer
Allnet ALL7950 User Manual
NTP recycle time.
The time interval that the IP phone waits to detect the end of DTMF digits. No more digits are accepted after this period and the phone begins to dial.
The time interval that the caller’s phone waits to establish a call. If the receiver fails to answer the phone during this time interval, the caller’s phone will automatically disconnect.
The time interval that the receiver’s phone will ring. If
32
Timer
Hold Recall Timer
Auto Speaker Off Timer
the receiver fails to answer the phone during this time interval, the phone will automatically disconnect.
The time interval that the caller is put on hold before the phone automatically disconnect.
The time interval that the speaker phone is on before turning off automatically (due to inactivity).
7.15 Call Tracing Log
Call Tracing Log keeps a record of all the phone activities. This log is used by our engineers to troubleshoot hardware problems.
Allnet ALL7950 User Manual 33
Phonebook menu allows the user to add, modify and delete phone numbers. To add, type in the name and number then click NEW to add. To modify/delete, select the name from the list and click modify/delete.
Name
Name that you would like to add.
Phone Number
Phone number or URI that corresponds to the name.
Allnet ALL7950 User Manual 34
Speed dial numbers can be accessed from the IP phone. Refer to section 8.2 for speed dial info.
Number 0x
Speed dial phone number. 0x is the speed dial number.
Click Restart to update all the modifications and reboot the system.
Allnet ALL7950 User Manual 35
8.0 OPERATING THE PHONE
8.1
Dialing
8.1.1 IP Address
1.
Lift handset
2.
Dial IP address.
or press
SPEAKER
button
For example: dialing 192.168.0.1
If you want to use a different IP signaling portnumber than 5060 (default), you can append the IP-portnumber by pressing the
Mute/Func. key followed by the portnumber.
3.
Press
OK
or wait until the timer expires to dial.
Allnet ALL7950 User Manual 36
8.1.2 SIP Number
Note: You have to register with SIP server to use SIP number.
1.
Lift handset
2.
Dial SIP number.
For example: dialing 1866 or press
SPEAKER
button
3.
Press
OK
or wait until the timer expires.
Allnet ALL7950 User Manual 37
1.
Lift handset or press
SPEAKER
button
2.
Dial Speed Dial number.
For example: dialing speed dial number 08
8.3 Answering a Phone Call
Note: The CANCEL key may be used to reject a call.
When phone rings:
1.
Lift handset to begin conversation.
or press
SPEAKER
button
8.4 Switching to Another Line
While having a conversation:
1.
Press
Hold
to switch to another line.
8.5 Mute
Note: While mute is activated, sound from the caller can be heard from your speaker but your sound can’t be heard by the caller.
Allnet ALL7950 User Manual 38
While having a conversation:
1.
Press
Mute
. You may press
Mute
key again to resume conversation.
8.6
Call Transfer
While having a conversation:
1.
Press
Hold
to put the person on the other line on hold.
2.
Dial the IP address or the extension number where you like the call to be transferred.
3.
Press
Transfer
to transfer the call.
8.7
Redial
Note: To return to idle mode, press CANCEL key
8.7.1 Last Dialed Number
1.
Lift handset or press
SPEAKER
button
2.
Press
Redial
to dial the last dialed number.
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8.7.2 Through Call History
1.
Press
Redial
. Do not lift the handset when you press Redial.
2.
Press
Redial
again to cycle through the dialed, missed and received calls.
3.
Press
DOWN
key to scroll down the dialed, missed or received lists until the number is displayed on the screen.
4.
Pickup the handset or press
OK
8.8
On Hold
Note: To transfer a call while on hold , press the
TRANS
key. Dial the extension/phone number and press the
TRANS
key again to transfer the call.
While having a conversation:
1.
Press
HOLD
(Press
HOLD
again to resume conversation)
8.9
Call Forward
Please refer to IP Phone Setup and Web Browser Configuration section to setup call forwarding.
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8.10 Three Way Conference
1.
Pick up the handset and call Person A .
You Person A
2.
After Person A pick up the phone, press
Hold
key to place
Person A on hold.
3.
Dial the extension or phone number of Person B and wait until Person B picks up the phone.
4.
Press
Conference
key to begin 3-way conference.
You
Person A
Person B
9.0 USING THE PHONEBOOK
9.1
Dialing from the Phonebook
1.
Press the
PHONE BOOK
key to access the phone book.
2.
Press to scroll down the list until the name is displayed on the screen.
3.
Press
OK
to dial.
Allnet ALL7950 User Manual 41
9.2
Storing a Number
1.
Press and hold the
PHONE BOOK
key until “Name:” is displayed on the screen.
2.
Enter a name then press
OK
3.
Enter the number that corresponds to the name and press
OK
4.
Press
OK
again to save the phonebook.
5.
Repeat Step 1 to 4 to store another phone number.
Allnet ALL7950 User Manual 42
9.3
Editing a Number
1.
Press the
PHONE BOOK
key to access the phonebook.
2.
Press until the name is displayed on the screen.
3.
Press the
PHONE BOOK
key again.
4.
Select “Edit” and press
OK
to edit.
5.
Enter a new name and press
OK
6.
Enter the new phone number and press
OK
7.
Press
OK
to save and override the previous name and phone number.
9.4
Deleting a Number
1.
Press the
PHONE BOOK
key to access the phonebook.
2.
Press until the name you want to delete is selected.
3.
Press the
PHONE BOOK
key again.
4.
Select “Delete” and press
OK
to delete.
5.
Press
OK
again to save the new list on the phonebook.
Allnet ALL7950 User Manual 43
10.0 Troubleshooting
The following troubleshooting information can be used to help solve most common problems.
QUESTION
There is no DIAL tone
RECOMMENDED ACTION
1. Check if there are any loose connections.
Nothing is displayed on the
LCD screen
1. Check if power cord is connected properly.
2. Check if there is 120V AC coming from the power outlet.
How do I update the
Firmware?
1. ATC IP Phone automatically updates firmware when it powers up (while connected to the internet).
Why can’t I dial my friend’s
SIP number?
1. Check Registrar Server Domain Name/IP address and Outbound Proxy Domain Name/IP Address (under
SIP Settings in Configuration Menu). Make sure you have the right Name or IP Address.
2. Check the LCD display on your phone to see if there is a name or number displayed on the screen. If the name or number is not displayed, use a web browser and access the configuration menu. Make sure that the
Registrar Server Domain Name/IP Address is correct.
3. Check the register status under SIP Account Settings in the configuration menu (from web browser). If your status is unregistered, it means you do not have a SIP account. Contact your SIP service provider to get an account.
Why isn’t my firmware updating?
1. Your IP phone automatically detects for new firmware
Allnet ALL7950 User Manual 44
when you unplug the power. If new version is available the phone will automatically update the firmware.
2. Check if FTP address is correct.
3. Check with your supplier if firmware filename is correct.
I accidentally set DSL to enable and now the phone does not boot up
1. Unplug the power cord from the IP phone. Wait 2 seconds and plug the power cord back in the IP phone.
Press and hold MENU key. The system should bypass boot up and go straight into phone setup menu. Modify the phone setting and make sure you save it before you exit.
Why do I get “Can’t
Upgrade Now” screen when I click [Submit] in the configuration menu?
1. Make sure you exit setting mode (phonebook, menu, speed dial…) before you click [Submit] in the configuration menu.
Room for notes:
Allnet ALL7950 User Manual 45
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