Samsung NV75J3140RS/SA User Manual

Built-in Oven
User & installation manual
NV75J3140RS / NV75J3140RW / NV75J3140BS
NV75J3140BW / NV75J3140BB
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Contents
Contents
Using this manual
4
The following symbols are used in this User Manual:
4
Safety instructions
5
Important safety precautions
Auto energy saving function
5
9
Installation
10
What’s included
Power connection
Cabinet mount
10
12
13
Before you start
16
Initial settings
16
New oven smell
16
Soft Closing Door (Gentle, Safe, and Silent)
17
Accessories17
Operations
19
Control panel
19
Fast preheat
20
Cooking time
20
Cooking modes
21
To stop cooking
22
Convenience23
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24
Manual cooking
Test Dishes
24
28
Maintenance
30
Cleaning30
Replacement37
Troubleshooting
Contents
Cooking Smart
38
Checkpoints38
Information codes
41
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Using this manual
Thank you for choosing SAMSUNG Built-In Oven.
This User Manual contains important information on safety and instructions intended to assist
you in the operation and maintenance of your appliance.
Please take the time to read this User Manual before using your oven and keep this book for
future reference.
Using this manual
The following symbols are used in this User Manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Useful tips, recommendations, or information that helps users manipulate the product.
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Safety instructions
Installation of this oven must be performed only by a licensed electrician. The installer is
responsible for connecting the appliance to the mains power supply in observance of the
relevant safety recommendations.
Important safety precautions
WARNING
Safety instructions
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for
their safety.
Children should be supervised to ensure that they do not play with the
appliance.
If the supply cord is defective, it must be replaced by a special cord
or assembly available from the manufacturer or an authorized service
agent. (Fixed wiring type model only)
If the supply cord is damaged, it must be replaced by the manufacturer,
its service agent or similarly qualified persons in order to avoid a
hazard. (Power cord type model only)
This Appliance should be allowed to disconnection from the supply
after installation. The disconnection may be achieved by having the
plug accessible or by incorporating a switch in the fixed wiring in
accordance with the wiring rules.
The method of fixing is not to depend on the use of adhesives since
they are not considered to be a reliable fixing means.
During use the appliance becomes hot. Care should be taken to avoid
touching heating elements inside the oven.
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Accessible parts may become hot during use. Young children should be
kept away.
If this appliance has steam or self cleaning function, excess spillage
must be removed before cleaning and all utensils should not be left in
the oven during steam cleaning or self cleaning. The cleaning function
depends on the model.
Safety instructions
If this appliance has self cleaning functions, during self cleaning the
surfaces may get hotter than usual and children should be kept away.
The cleaning function depends on the model.
Only use the temperature probe recommended for this oven. (Meat
probe model only)
A steam cleaner is not to be used.
Ensure that the appliance is switched off before replacing the lamp to
avoid the possibility of electric shock.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the
oven door glass since they can scratch the surface, which may result in
the glass shattering.
The appliance and its accessible parts become hot during use.
Care should be taken to avoid touching heating elements.
Children less than 8 years of age shall be kept away unless
continuously supervised.
This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children should not play with the
appliance. Cleaning and user maintenance should not be made by
children without supervision.
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The temperature of external surfaces may be high when the appliance
is operating.
The door or the outer surface may get hot when the appliance is
operating.
Keep the appliance and its cord out of reach of children less than 8
years.
Insert the wire rack into position
with the protruding parts
(stoppers on both sides) towards
the front so that the wire rack
supports the rest position for
large loads.
Safety instructions
Appliances are not intended to be operated by means of an external
timer or separate remote-control system.
CAUTION
If the oven has been damaged in transport, do not connect it.
This appliance must be connected to the mains power supply only by a specially licensed
electrician.
In the event of a fault or damage to the appliance, do not attempt to operate it.
Repairs should be performed by a licensed technician only. Improper repair may result in
considerable danger to you and others. If your oven needs repair, contact a SAMSUNG Service
center or your dealer.
Electrical leads and cables should not be allowed to touch the oven.
The oven should be connected to the mains power supply by means of an approved circuit
breaker or fuse. Never use multiple plug adapters or extension leads.
The power supply of the appliance should be turned off when it is being repaired or cleaned.
Take care when connecting electrical appliances to sockets near the oven.
If this appliance has a vapour or steam cooking function, do not operate this appliance when
the water supply cartridge is damaged. (Vapour or steam function model only)
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When the cartridge is cracked or broken, do not use it and contact your nearest service
center. (Vapour or steam function model only)
This oven has been designed only for the cooking of household foods.
During use, the oven interior surfaces become hot enough to cause burns. Do not touch
heating elements or interior surfaces of the oven until they have had time to cool.
Never store flammable materials in the oven.
Safety instructions
The oven surfaces become hot when the appliance is operated at a high temperature for an
extended period of time.
When cooking, take care when opening the oven door as hot air and steam can escape
rapidly.
When cooking dishes that contain alcohol, the alcohol may evaporate due to the high
temperatures and the Vapour can catch fire if it comes into contact with a hot part of the
oven.
For your safety, do not use high-pressure water cleaners or steam jet cleaners.
Children should be kept at a safe distance when the oven is in use.
Frozen foods such as pizzas should be cooked on the big grid. If the baking tray is used, it
may become deformed due to the great variation in temperatures.
Do not pour water into the bottom of the oven when it is hot. This could cause damage to the
enamel surface.
The oven door must be closed during cooking.
Do not line the bottom of the oven with aluminum foil and do not place any baking trays
or tins on it. The aluminum foil blocks the heat, which may result in damage to the enamel
surfaces and cause poor cooking results.
Fruit juices will leave stains, which can become permanent on the enamel surfaces of the
oven.
When cooking very moist cakes, use the deep pan.
Do not rest bakeware on the open oven door.
Keep children away from the door when opening or closing it as they may bump themselves
on the door or catch their fingers in the door.
Do not step, lean, sit or place heavy items on the door.
Do not open the door with unnecessarily strong force.
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WARNING: Do not disconnect the appliance from the main power supply even after the
cooking process is completed.
WARNING: Do not leave the door open while oven is cooking.
Auto energy saving function
• If no user input is made for a certain time while the appliance is operating, the appliance
stops operation and goes to Standby state.
Safety instructions
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Installation
WARNING
This oven must be installed by a qualified technician. The installer is responsible for
connecting the oven to the main power, while observing the relevant safety regulations of
your area.
What’s included
Make sure all parts and accessories are included in the product package. If you have a
problem with the oven or accessories, contact a local Samsung customer centre or the
retailer.
Oven at a glance
Installation
01
02
03
01 Control panel
02 Door handle
03 Door
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Accessories
The oven comes with different accessories that help you prepare different types of food.
Wire rack insert *
Baking tray *
Universal tray *
Extra-deep tray *
Telescopic rail *
Installation
Wire rack
NOTE
Availability of accessories with an asterisk (*) depends on the oven model.
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Installation
Power connection
L
N
01 02 03
01 BROWN or BLACK
02 BLUE or WHITE
03 YELLOW and GREEN
Plug the oven into an electrical socket. If
a plug-type socket is not available due to
allowable current limitations, use a multipole isolator switch (with at least 3 mm
spacing in-between) in order to meet safety
regulations. Use a power cord of sufficient
length that supports the specification H05
RR-F or H05 VV-F, min. 1.5~2.5 mm².
Installation
Rated current(A)
Minimum crosssectional area
10 < A ≤ 16
1.5 mm2
16 < A ≤ 25
2.5 mm2
Check the output specifications on the label
attached to the oven.
Open the rear cover of the oven using a
screwdriver, and remove the screws on the
cord clamp. Then, connect the power lines to
the relevant connection terminals.
The ( )-terminal is designed for
earthgrounding. First connect the yellow
and green lines (earthgrounding), which
must be longer than the others. If you use
a plug-type socket, the plug must remain
accessible after the oven is installed.
Samsung is not responsible for accidents
caused by missing or faulty earthgrounding.
WARNING
Do not step on or twist the wires during
installation, and keep them away from heatemitting parts of the oven.
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Cabinet mount
If installing the oven in a built-in cabinet, the cabinet must have its plastic surfaces and
adhesive parts resistant up to 90 °C, and adjacent furniture must be resistant up to 75 °C.
Samsung is not responsible for damage to furniture from the oven’s heat emission.
The oven must be properly ventilated. For ventilation, leave a gap of about 50 mm between
the lower shelf of the cabinet and the supporting wall. If you install the oven under a
cooktop, follow the cooktop’s installation instructions.
Required Dimensions for Installation
Oven (mm)
B
C
A
E
L
K
G
F
560
G
Max. 506
B
175
H
Max. 494
C
370
I
21
D
Max. 50
J
545
E
595
K
572
F
595
L
550
Installation
D
A
J
H
I
A
Built-in cabinet (mm)
B
C
D
A
Min. 550
B
Min. 560
C
Min. 50
D
Min. 590 - Max. 600
E
Min 460 x Min. 50
NOTE
The built-in cabinet must have vents (E) to
ventilate heat and circulate the air.
E
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Installation
Under-sink cabinet (mm)
A
B
D
C
A
Min. 550
B
Min. 560
C
Min. 600
D
Min 460 x Min. 50
NOTE
The built-in cabinet must have vents (D) to
ventilate heat and circulate the air.
Mounting the oven
Installation
Make sure to leave a gap (A) of at least 5
mm between the oven and each side of the
cabinet.
A
B
Secure at least 3 mm of gap (B) so that the
door opens and closes smoothly.
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Fit the oven into the cabinet and fix the
oven firmly on both sides using 2 screws.
Installation
After installation is complete, remove the
protective film, tape, and other packing
material, and take out the provided
accessories from inside the oven. To remove
the oven from the cabinet, first disconnect
power to the oven and remove 2 screws on
both sides of the oven.
WARNING
The oven requires ventilation for normal
operation. Do not block the vents under any
circumstance.
NOTE
The actual appearance of the oven may
differ with the model.
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Before you start
Initial settings
When you power on the oven for the first time, the default time of “12:00” appears on the
display where the hour element (“12”) blinks. Follow the steps below to set the current time.
1. Use the
/
buttons to set the hour,
and then press
blinks.
2. Use the
/
. The minute element
buttons to set the minute,
and then press
.
Before you start
To change the current time after this initial
for 3 seconds and
setting, hold down
follow the above steps.
New oven smell
Before using the oven for the first time, clean inside the oven to remove the new oven smell.
1. Remove all accessories from inside the oven.
2. Run the oven with Convection 200 °C or Conventional 200 °C for an hour. This will burn
any remaining production substances in the oven.
3. When complete, turn off the oven.
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Soft Closing Door (Gentle, Safe, and Silent)
The Samsung Built-in Oven features a soft closing door that gently, safely, and silently closes.
When closing the door, the specially designed hinges catch the door a few centimetres before
the final position. This is the perfect touch for added comfort, allowing the door to be closed
silently and gently. (Availability of this feature depends on the oven model.)
The door starts to be closed softly at about
15 degrees and completely closed within
approx. 5 seconds.
Accessories
05
04
03
02
01
01 Level 1
02 Level 2
03 Level 3
04 Level 4
• Insert the accessory to the correct position
inside of the oven.
• Allow at least a 1 cm space from the
accessory and the bottom of the oven, and
from any other accessory.
• Take caution in removing cookware and/or
accessories out of the oven. Hot meals or
accessories can cause burns.
• The accessories may be deformed while
they are gaining heat. Once they have
cooled down, they will recover their
original appearance and performance.
Before you start
For first time use, clean the accessories thoroughly with warm water, detergent and a soft
clean cloth.
05 Level 5
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Before you start
Basic use
For better cooking experience, familiarise yourself with how to use each accessory.
Before you start
Wire rack
The wire rack is designed for grilling and roasting. Insert the wire
rack into position with the protruding parts (stoppers on both
sides) towards the front
Wire rack insert *
The wire rack insert is used with the tray, and prevents liquid
from dropping onto the bottom of the oven.
Baking tray *
The baking tray (depth: 20 mm) is used to bake cakes, cookies, and
other pastries. Put the slanted side to the front.
Universal tray *
The universal tray (depth : 30 mm) is used for cooking and
roasting. Use the wire-tray insert to prevent liquid from dropping
onto the bottom of the oven.
Put the slanted side to the front.
Extra-deep tray *
The extra-deep tray (depth: 50 mm) is used for roasting with or
without the wire-tray insert. Put the slanted side to the front.
Telescopic rails *
Use the telescopic rail plate to insert the tray as follows:
1. Stretch the rail plate out from the oven.
2. Put the tray on the rail plate and slide the rail plate into the
oven.
3. Close the oven door.
NOTE
Availability of accessories with an asterisk (*) depends on the oven model.
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Operations
Control panel
The front panel comes in a wide range of materials and colours. For improved quality, the
actual appearance of the oven is subject to change without notice.
02
01
03
04
05
06
01 Mode selector
Turn to select a cooking mode or function.
02 Cooking Time/
Clock
Press to set the cooking time.
Press and hold for 3 seconds to set the current time.
03 Timer
Timer helps you check the time or operating duration while cooking.
04 Display
Shows time information or a brief description of the selected mode.
05 Up / Down
Use to adjust the setting value for clock or timer settings.
06 Value dial
Use the value dial to set the temperature or power level for grilling.
Tapping on the display while wearing plastic or oven gloves may not operate properly.
Mode selector
01
02
04
03
Operations
NOTE
01 Off
02 Fast preheat
03 Cooking modes
04 Oven light
Value dial
01
02
01 Power level for grilling
02 Termperature range
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Operations
Fast preheat
Optionally, you can fast preheat the oven. This will significantly shorten your waiting time
until the preheating is done. To do this, follow the steps below.
1. Turn the mode selector to select
.
2. Turn the value dial to set a desired
temperature within the temperature
range.
The oven starts preheating until the internal
temperature reaches the target temperature.
When complete, make sure to switch back to
the selected mode.
NOTE
Operations
Preheating is not necessary for Grill mode.
Cooking time
1. Press .
2. Use the /
buttons to set the cooking
time, and then press
.
NOTE
If you want to clear the cooking time, press
, and then set the time to 0:00.
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Cooking modes
It is recommended to insert food in the oven
after preheating is complete. This will help
obtain best result.
1. Turn the mode selector to choose a
cooking mode.
01
02
2. Turn the value dial to set a desired
temperature within the temperature
range. For Grill mode, select a power
level instead.
01 Grill mode
02 Cooking modes except for Grill
NOTE
Mode
Convection
Suggested
temperature (°C)
Instructions
170
The rear heating element generates heat,
which is evenly distributed by the convection
fan. Use this mode for baking and roasting on
different levels at the same time.
Operations
If you select the Grill function and set the
temperature between 50 °C and 250 °C, or
if you select Normal Cooking mode and set
the temperature between Grill 1 and 3, you
are asked to reset the temperature with
message(as shown on the left) and a beep.
The exact temperature inside the oven can
be measured with authorized thermometer
and method defined by an authorized
institution. Using other thermometers may
cause a measuring error.
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Operations
Mode
Conventional
Top heat +
convection
Bottom heat +
convection
Large grill
Suggested
temperature (°C)
Instructions
200
The heat is generated from the top and
bottom heating elements. This function
should be used for standard baking and
roasting for most types of dishes.
190
The top heating element generates heat,
which is evenly distributed by the convection
fan. Use this mode for roasting that requires
a crispy top (for example, meat or lasagne).
190
The bottom heating element generates heat,
which is evenly distributed by the convection
fan. Use this mode for pizza, bread, or cake.
Level 2
The large-area grill emits heat. Use this mode
for browning the tops of food (for example,
meat, lasagne, or gratin).
To stop cooking
Operations
While cooking is in process, turn the mode
selector to select
.
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Convenience
Oven light
The oven light turns on automatically when the oven starts operation.
To turn on the oven light without activating
oven operations, simple turn the mode
selector to
.
Child lock
To prevent accidents, Child lock disables all controls. But you can switch off by turning the
mode selector to off.
Hold down the
and
buttons
simultaneously for 3 seconds to activate, or
hold down for 3 seconds again to deactivate
the lock on the control panel.
NOTE
Timer
Timer helps you check the time or operating duration while cooking.
1. Press .
2. Use the /
then press
Operations
When Child lock is activated, “L” apears on
the display.
buttons to set the time, and
.
NOTE
If you want to cancel the timer operation,
press
, and then set the time to 0:00.
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Cooking Smart
Manual cooking
WARNING on acrylamide
NOTE
Acrylamide produced while baking starchcontained food such as potato chips, French
fries, and bread may cause health problems.
It is recommended to cook these foods at
low temperatures and avoid overcooking,
heavy crisping, or burning.
Accessory tips
Your oven comes with a different number
or kind of accessories. You may find that
some accessories are missing from the
table below. However, even if you are
not provided with the exact accessories
specified in this cooking guide, you can
follow along with what you already have,
and achieve the same results.
• Pre-heating is recommended for all
cooking modes unless otherwise specified
in the cooking guide.
• When using Eco Grill, put food in the
centre of the accessory tray.
• The Baking tray and the Universal tray are
interchangeable.
• When cooking oily foods, it is
recommended to put a tray under the
Wire rack to collect oil residue. If you are
provided with the Wire rack insert, you
can use it together with the tray.
• If you are provided with the Universal
tray or Extra deep tray, or both, it is better
to use whichever is deeper for cooking
oily foods.
Baking
We recommend to preheat the oven for best results.
Cooking Smart
Food
Accessory
Level
Sponge cake
Wire rack,
Ø 25-26 cm tin
Marble cake
Type of
heating
Temp. (°C)
Time (min.)
2
160-170
35-40
Wire rack,
Gugelhopf tin
3
175-185
50-60
Tart
Wire rack,
Ø 20 cm tart tin
3
190-200
50-60
Yeast cake on
tray with fruits
and crumbles
Universal tray
2
160-180
40-50
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Food
Accessory
Level
Fruit crumble
Wire rack, 2224 cm oven dish
Scones
Type of
heating
Time (min.)
3
170-180
25-30
Universal tray
3
180-190
30-35
Lasagne
Wire rack, 2224 cm oven dish
3
190-200
25-30
Meringues
Universal tray
3
80-100
100-150
Soufflé
Wire rack,
soufflé cups
3
170-180
20-25
Apple yeast tray
cake
Universal tray
3
150-170
60-70
Homemade
pizza, 1-1.2 kg
Universal tray
2
190-210
10-15
Frozen puff
pastry, filled
Universal tray
2
180-200
20-25
Quiche
Wire rack, 2224 cm oven dish
2
180-190
25-35
Apple pie
Wire rack,
Ø 20 cm tin
2
160-170
65-75
Chilled pizza
Universal tray
3
180-200
5-10
Accessory
Level
Temp. (°C)
Time (min.)
Sirloin of beef,
1 kg
Wire rack +
Universal tray
3
1
160-180
50-70
Boned loin of
veal, 1.5 kg
Wire rack +
Universal tray
3
1
160-180
90-120
Roasting
Food
Type of
heating
Cooking Smart
Temp. (°C)
Meat(Beef/Pork/Lamb)
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Cooking Smart
Food
Accessory
Level
Pork roast, 1 kg
Wire rack +
Universal tray
Joint of pork,
1 kg
Leg of lamb on
the bone, 1 kg
Type of
heating
Temp. (°C)
Time (min.)
3
1
200-210
50-60
Wire rack +
Universal tray
3
1
160-180
100-120
Wire rack +
Universal tray
3
1
170-180
100-120
Poultry(Chicken/Duck/Turkey)
Chicken, Whole,
1.2 kg*
Wire rack +
Universal tray
(to catch
drippings)
3
1
205
80-100
Chicken pieces
Wire rack +
Universal tray
3
1
200-220
25-35
Duck breast
Wire rack +
Universal tray
3
1
180-200
20-30
Small turkey,
Whole, 5 kg
Wire rack +
Universal tray
3
1
180-200
120-150
Vegetables,
0.5 kg
Wire rack +
Universal tray
3
1
220-230
15-20
Baked potato
halves, 0.5 kg
Wire rack +
Universal tray
3
1
200
45-50
Fish fillet, baked
Wire rack +
Universal tray
3
1
200-230
10-15
Roast fish
Wire rack+
Universal tray
3
1
180-200
30-40
Vegetables
Cooking Smart
Fish
* Turnover after half of time.
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Grilling
We recommend preheat the oven using large grill mode. Turn over after half of time.
Food
Accessory
Level
Toast
Wire rack
Cheese toast
Type of
heating
Temp. (°C)
Time (min.)
5
270-300
2-4
Universal tray
4
200
4-8
Steak*
Wire rack +
Universal tray
4
1
240-250
15-20
Burgers*
Wire rack +
Universal tray
4
1
250-270
13-18
Pork chops
Wire rack +
Universal tray
4
1
250-270
15-20
Sausages
Wire rack +
Universal tray
4
1
260-270
10-15
Chicken, breast
Wire rack +
Universal tray
4
1
230-240
30-35
Chicken,
drumstick
Wire rack +
Universal tray
4
1
230-240
25-30
Temp. (°C)
Time (min.)
Bread
Beef
Pork
Poultry
Frozen ready-meal
Type of
heating
Food
Accessory
Level
Frozen pizza,
0.4-0.6 kg
Wire rack
3
200-220
15-25
Frozen lasagne
Wire rack
3
180-200
45-50
Cooking Smart
* Turnover after 2/3 of the cooking time.
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Cooking Smart
Food
Accessory
Level
Frozen oven
chips
Universal tray
Frozen
croquettes
Universal tray
Type of
heating
Temp. (°C)
Time (min.)
3
220-225
20-25
3
220-230
25-30
Test Dishes
According to standard EN 60350-1
1. Baking
The recommendations for baking refer to a preheated oven. Do not use the fast preheat
function. Always put trays the slanted side to the door front.
Temp.
(°C)
Time
(min.)
3
165
25-30
3
165
25-30
1+4
155
35-40
Type of food
Accessory
Level
Small cakes
Universal tray
Type of
heating
Cooking Smart
Shortbread
Universal tray
1+4
140
32-37
Fatless
sponge cake
Wire rack + Spring
form cake tin
(Dark coated,
ø 26 cm)
2
160
35-40
2
160
35-40
1+4
155
45-50
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Temp.
(°C)
Time
(min.)
1 placed
diagonally
160
70-80
1+3
160
80-90
Type of food
Accessory
Level
Apple pie
Wire rack + 2 Spring
form cake tins * (Dark
coated, ø 20 cm)
Universal tray + Wire
rack + 2 Spring form
cake tins ** (Dark
coated, ø 20 cm)
Type of
heating
* Two cakes are arranged on the grid at the back left and at the front right.
** Two cakes are arranged in the center on top of each other.
2. Grilling
Preheat the empty oven for 5 minutes using Large Grill function.
Time
(min.)
5
Max
1-2
4
1
3
1st 15-18
2nd 5-8
Temp.
(°C)
Time
(min.)
205
80-100
Accessory
Level
White bread
toast
Wire rack
Beef burgers*
(12 ea)
Wire rack +
Universal tray
(to catch
drippings)
Type of
heating
* Turn over after 2/3 of the cooking time.
3. Roasting
Type of food
Accessory
Level
Whole
chicken
Wire rack +
Universal tray
(to catch drippings)
3
1
Type of
heating
Cooking Smart
Temp.
(°C)
Type of food
* Turnover after half of time.
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Maintenance
Cleaning
WARNING
• Make sure the oven and accessories are
cool before cleaning.
• Do not use abrasive cleaning agents,
hard brushes, scouring pads or cloths,
steel wool, knives or any other abrasive
materials.
Oven interior
• For cleaning the interior of the oven, use
a clean cloth and a mild cleaning agent or
warm soapy water.
• Do not hand-clean the door seal.
• To avoid damaging the enamelled oven
surfaces, only use standard oven cleaners.
• To remove stubborn soils, use a special
oven cleaner.
Oven exterior
Maintenance
For cleaning the exterior of the oven such
as the oven door, handle, and display, use a
clean cloth and a mild cleaning detergent or
warm soapy water, and dry with a kitchen
roll or dry towel.
Grease and dirt can remain, especially
around the handle because of the hot air
coming from inside. It is recommended to
clean the handle after each use.
Accessories
Wash the accessories after every use, and
dry it with a tea towel. To remove stubborn
impurities, soak the used accessories in
warm soapy water for about 30 minutes
before washing.
Catalytic enamel surface (applicable
models only)
The removable parts are coated with
dark grey catalytic enamel. They can be
soiled with oil and fat spattered by the
circulating air during convection heating.
However, these impurities burn off at oven
temperatures of 200 °C or above.
1. Remove all accessories from the oven.
2. Clean the interior of the oven.
3. Select Convection mode with max
temperature, and run the cycle for an
hour.
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Door
Do not remove the oven door unless for cleaning purposes. To remove the door for cleaning,
follow these instructions.
WARNING
The oven door is heavy.
1. Open the door and flip open the clips at
both hinges.
2. Close the door approximately 70°. Hold
the oven door by the sides using both
hands, and lift and pull upwards until the
hinges are removed.
3. Clean the door with soapy water and a
clean cloth.
Maintenance
4. When done, follow steps 1 to 2 above in
the reverse order to reinstall the door.
Make sure the clips are hinged on both
sides.
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Maintenance
Door glass
Depending on the model, the oven door is equipped with 3-4 sheets of glass placed against
each other. Do not remove the door glass unless for cleaning purposes. To remove the door
glass for cleaning, follow these instructions.
1. Use a screwdriver to remove the screws
on the left and right sides.
2. Detach the coverings in the arrow
directions
3. Remove the first sheet from the door.
1
4. Remove the second sheet from the door
in the arrow direction.
5. Clean the glass with soapy water and a
clean cloth.
Maintenance
2
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02
03
6. When done, reinsert the sheets as
follows:
• Insert sheet 2 between support clip 1
and 2, and sheet 1 into support clip 3
in this order.
01
01 Support clip 1
02 Support clip 2
03 Support clip 3
7. Check if the glass rubbers fit into and
secure the glass sheet properly.
8. Follow steps 1-2 above in the reverse
order to reinstall the door.
WARNING
Maintenance
To prevent heat leaks, make sure you
propery reinsert the glass sheets.
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Maintenance
Water collector
The water collector collects not only excess
moisture from cooking but also food residue.
Regularly empty and clean the water
collector.
WARNING
If you encounter a water leak from the
water collector, contact us at a local
Samsung service center.
01
01 Water collector
Ceiling (applicable models only)
1. Put down the grill heater. For this, turn
the circular nut anticlockwise while
holding the grill heater. The grill heater
is not a removable part. Do not force the
grill heater down.
2. Clean the ceiling of the oven with soapy
water and a clean cloth.
01
Maintenance
01 Approx. 12 º
3. When done, put the grill heater back and
turn the circular nut clockwise.
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Side runners (applicable models only)
1. Press the top line of the left side runner,
and lower by approximately 45 º.
2. Pull and remove the bottom line of the
left side runner.
3. Remove the right side runner in the
same way.
4. Clean both side runners.
5. When done, follow steps 1 to 2 above
in the reverse order to reinsert the side
runners.
NOTE
The oven operates without the side runners
and racks in position.
Maintenance
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Maintenance
Telescopic rails (applicable models only)
1. On the left Side runner, gently press the
upper side of the rail to remove in the
arrow direction.
2. Repeat the above step on the right Side
runner to remove the right rail.
3. Clean the left and right Telescopic rails
with soapy water and a cloth.
4. When cleaning is complete, reinsert both
Telescopic rails by repeating steps 1-2
above in the reverse order.
Make sure the front and rear clips of the
rail fit into the Side runner.
NOTE
It is recommended to insert the Telescopic
rail into level 3 on the Side runner.
Maintenance
01
02
01 Front
02 Rear
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Replacement
Bulbs
1. Remove the glass cap by turning anticlockwise.
2. Replace the oven light.
3. Clean the glass cap.
4. When done, follow step 1 above in the
reverse order to reinsert the glass cap.
WARNING
• Before replacing a bulb, turn off the oven
and unplug the power cord.
• Use only 25-40 W/220-240 V, 300 °C
heat-resistant bulbs. You can purchase
approved bulbs at a local Samsung service
center.
• Always use a dry cloth when handling a
halogen bulb. This is to prevent the bulb
from being tampered with fingerprints or
sweat, resulting in a shortened lifecycle.
Maintenance
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Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
Cause
Action
Troubleshooting
The buttons cannot be
pressed properly.
• If there is foreign matter
caught between the buttons
• Touch model: if there is
moisture on the exterior
• If the lock function is set
• Remove the foreign matter
and try again.
• Remove the moisture and
try again.
• Check whether the lock
function is set.
The time is not
displayed.
• If there is no power supplied
• Check whether there is
power supplied.
The oven does not work.
• If there is no power supplied
• Check whether there is
power supplied.
The oven stops while in
operation.
• If it is unplugged from the
power socket
• Reconnect the power.
The power turns off
during operation.
• If continuous cooking takes
a long time
• If the cooling fan does not
work
• If the oven is installed
in a place without good
ventilation
• When using several power
plugs in the same socket
• After cooking for a long
time, let the oven cool.
• Listen for the sound of the
cooling fan.
• Keep the gaps specified
in the product installation
guide.
• Use a single plug.
There is no power to the
oven.
• If there is no power supplied
• Check whether there is
power supplied.
The oven exterior is too
hot during operation.
• If the oven is installed
in a place without good
ventilation
• Keep the gaps specified
in the product installation
guide.
The door cannot be
opened properly.
• If there is food residue
stuck between the door and
product interior
• Clean the oven well and
then open the door again.
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Problem
Cause
Action
• If the lamp turns on and
then off
• If the lamp is covered
by foreign matter during
cooking
• The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it on
again by pressing the lamp
button.
• Clean the inside of the oven
and then check.
Electric shock occurs on
the oven.
• If the power supply is not
properly grounded
• If you are using a socket
without grounding
• Check whether the power
supply is properly grounded.
There is water dripping.
• There may be water or
steam in some cases
depending on the food. This
is not a product malfunction.
• Cool the oven and then wipe
with a dry dish towel.
The brightness inside
the oven varies.
• The brightness changes
depending on power output
changes.
• Power output changes
during cooking are not
malfunctions, so there is no
need to worry.
Cooking is finished, but
the cooling fan is still
running.
• The fan automatically runs
for a certain amount of time
to ventilate inside the oven.
• This is not a product
malfunction, so there is no
need to worry.
The oven does not heat.
• If the door is open
• If oven controls are not
correctly set
• If the household fuse has
been blown or the circuit
breaker has operated
• Close the door and restart.
• Refer to the chapter on oven
operation and reset the
oven.
• Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
There is steam through a
crack in the door.
There is water remaining
in the oven.
Troubleshooting
The interior light is dim
or does not turn on.
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Troubleshooting
Problem
Cause
Action
Smoke comes out during
operation.
• During initial operation
• If there is food on the
heater
• Smoke may come from
the heater when you first
use the oven. This is not a
malfunction, and if you run
the oven 2-3 times, it should
stop happening.
• Let the oven cool
sufficiently and remove the
food from the heater.
There is a burning or
plastic smell when using
the oven.
• If using plastic or other
containers that are not heatresistant
• Use glass containers suitable
for hot temperatures.
The oven does not cook
properly.
• If the door is often opened
during cooking
• Do not frequently open
the door unless you are
cooking things that need
to be turned. If you open
the door often, the interior
temperature will be lower
and this may affect the
results of your cooking.
Troubleshooting
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Information codes
If the oven fails to operate, you may see an information code on the display. Check the table
below and try the suggestions.
Code
Meaning
Action
Sensor malfunctions
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect.
If the problem is not fixed, please
contact a service centre.
C-d0
Button problem
Occurs when a button is pressed and
held for a period of time.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
S-01
Safety shutoff
Oven has continued operating at a set
temperature for an extended time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
This is not a system failure. Turn
off the oven and remove food.
Then, try again normally.
C-20
C-21
C-22
Troubleshooting
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Memo
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
AUSTRALIA
1300 362 603
www.samsung.com/au/support
NEW ZEALAND
0800 726 786
www.samsung.com/nz/support
CHINA
400-810-5858
www.samsung.com/cn/support
HONG KONG
INDIA
BANGLADESH
(852) 3698 4698
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
www.samsung.com/in/support
9612300300
INDONESIA
021-56997777
08001128888
www.samsung.com/id/support
JAPAN
0120-363-905
www.samsung.com/jp/support
MALAYSIA
1800-88-9999
603-77137477 (Overseas contact)
www.samsung.com/my/support
PHILIPPINES
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline
and Mobile]
02-4222111 [Other landline]
www.samsung.com/ph/support
SINGAPORE
1800-SAMSUNG(726-7864)
www.samsung.com/sg/support
THAILAND
0-2689-3232,
1800-29-3232
www.samsung.com/th/support
TAIWAN
0800-329999
www.samsung.com/tw/support
VIETNAM
1800 588 889
www.samsung.com/vn/support
MACAU
0800 333
MYANMAR
+95-01-2399-888
SRI LANKA
94117540540
www.samsung.com/support
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