AT&T TL96271 User`s manual


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AT&T TL96271 User`s manual | Manualzz

User’s manual

TL96271/TL96371/TL96471

DECT 6.0 cordless telephone/ answering system with

Congratulations

on purchasing your new AT&T product. Before using this AT&T product, please read Important safety information on pages 140-141 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com

or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 .

This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets.

Model number:

Type:

Serial number:

Purchase date:

Place of purchase:

TL96271 (two handsets)

TL96371 (three handsets)

TL96471 (four handsets)

DECT 6.0 cordless telephone/answering system with Bluetooth R wireless technology

Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.

Compatible with

Hearing Aid T-Coil

Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association.

Used under license.

TIA-1083

T

The ENERGY STAR R program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR R label indicating it meets the latest energy efficiency guidelines.

The Bluetooth®� word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by

Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

© 2011-2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219. Printed in China.

Parts checklist

Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.

User’s manual

TL96271/TL96371/TL96471

DECT 6.0 cordless telephone/ answering system with

wireless technology

User’s manual

Quick start guide

TL96271/TL96371/TL96471

This quick start guide provides you with basic instructions only.

For more complete instructions, refer to your user’s manual provided in the package, or see the online user’s manual at www.telephones.att.com/manuals.

Telephone base and charger installation

Plug the power adapter into a power outlet not controlled by a wall switch.

Plug one end of the telephone line cord into a telephone jack or a DSL filter.

Route the power adapter cord through this slot.

Raise the antenna.

A DSL filter (not included) is required if you have DSL high-speed Internet service.

The DSL filter must be plugged into the telephone wall jack.

Plug the power cord and the telephone line cord into the jacks.

Route the telephone line cord through this slot.

Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com

or call

1 (800) 222-3111

. In

Canada, dial

1 (866) 288-4268

.

Quick start guide Cordless handsets

(2 for TL96271)

(3 for TL96371)

(4 for TL96471)

Telephone base with wall mount bracket attached

Telephone line cord Power adapter for telephone base

Batteries for cordless handsets

(2 for TL96271)

(3 for TL96371)

(4 for TL96471)

Battery compartment covers

(2 for TL96271)

(3 for TL96371)

(4 for TL96471)

Charger for cordless handset with power adapter installed

(1 for TL96271)

(2 for TL96371)

(3 for TL96471)

User’s manual

TL96271/TL96371/TL96471

DECT 6.0 cordless telephone/ answering system with

BLUETOOTH®� wireless technology

Table of contents

Getting started

Quick reference guide - telephone base ................................................................... 3

Quick reference guide - handset ........ 4

Telephone base main menu .................. 7

Handset main menu .................................. 8

Installation ...................................................10

Telephone base installation ................11

Charger installation .................................12

Battery installation and charging .....13

Battery charging .......................................14

Installation options ..................................15

Tabletop to wall mount installation .............................................15

Wall mount to tabletop installation .............................................16

Introducing Bluetooth ............................17

Glossary of terms .....................................18

Bluetooth setup ........................................19

Add a cell phone ................................19

Add a headset ......................................21

Auto connection ..................................22

Bluetooth connection from idle mode .........................................................22

Device list and connection ............23

Review the device list ......................23

Connect/disconnect an active device .......................................................23

Remove a paired device ..................24

Rename a paired device..................25

Replace an active device ................26

Download directory ...........................27

Interruption to directory download ................................................29

View the directory download information ............................................29

Change PIN ............................................30

Telephone settings

Handset and telephone base settings ..........................................................31

Ringer volume ......................................31

Ringer tone ............................................32

Set date and time ...............................33

Settings ....................................................34

LCD language .......................................34

Display alerts ........................................35

Missed call indicator .........................35

Voicemail indicator ............................36

No line .....................................................37

Download fail .......................................38

Use caller ID to automatically set date and time ...............................39

Rename handset or the telephone base ....................................40

Key tone ..................................................41

Dial mode ...............................................41

Caller ID announce ............................42

Website ....................................................43

Home area code ..................................43

Cell area code ......................................44

Telephone operation

Make, answer and end a call ..............45

Make, answer or end a home call ................................................45

Call waiting on the home line .....46

Make, answer or end a cell call ............................................................47

Call waiting on the cell line ..........48

Answer an incoming cell call while on a home call ........................49

Answer a home call while on a cell call ....................................................50

Conference calls .......................................51

Conference home and cell calls ...........................................................51

Options while on calls ...........................52

Speakerphone ......................................52

Volume control ....................................52

Silencing the ringer ...........................52

Mute ..........................................................53

Temporary tone dialing ...................53

Hold ...........................................................54

Equalizer ..................................................54

Chain dialing .........................................55

Transfer a call .......................................55

Redial..............................................................57

Review the redial list ........................57

Dial a redial entry ...............................57

Save a redial entry to the directory ..................................................58

Delete a redial entry .........................59

Handset locator .........................................60

Multiple handset use

Join a call in progress ...........................61

Intercom ........................................................62

Initiate an intercom call ..................62

Answer an incoming call during an intercom call ..................................64

Call transfer using intercom ...............65

Push-to-talk (PTT) ....................................67

PTT on/off ..............................................67

PTT to a single device ......................68

PTT to a group of devices ..............70

Answer a PTT call ...............................72

Change a one-to-one PTT call to an intercom call ............................73

End or leave a PTT call ....................74

Answer an incoming call during

PTT .............................................................74

Make an outgoing call during

PTT .............................................................75

Directory

About the directory .................................76

Create and review entries ....................77

Create a new entry in the home directory ..................................................77

Dialing keys ...........................................79

Add a predialed telephone number to the directory ..................80

Review the directory .........................82

3-character alphabetical search .......................................................83

Dial, edit or delete a directory ..........84

Dial a directory entry ........................84

Edit a directory entry ........................85

Edit the type of a directory entry ..........................................................87

Delete a directory entry ..................87

Remove a downloaded directory ..................................................88

Speed dial directory ................................89

Assign a speed dial directory entry ..........................................................89

Review the speed dial directory ..................................................90

Dial a speed dial entry.....................90

Reassign a speed dial entry ..........90

Delete a speed dial entry ...............91

Caller ID

About caller ID ..........................................92

Information about caller ID with call waiting ............................................92

Caller ID operation ..................................93

How the caller ID history

(caller ID log) works ..........................93

Memory match .....................................93

Review the caller ID log ..................94

View dialing options ..........................96

Dial a caller ID log entry ................96

Save a caller ID log entry to the directory ..................................................97

Delete from the caller ID log .......99

Reasons for missing caller ID information .........................................100

Answering system

Answering system settings ...............101

Answer ON/OFF ...............................101

Announcement .................................102

Play your announcement ............102

Record your own announcement ..................................103

Delete your announcement ........104

Call screening at the telephone base or handset ...............................105

Number of rings ...............................106

Remote access code ......................107

Message alert tone .........................108

Temporarily turning off the message alert tone .........................108

Recording time ..................................109

About the answering system...........110

Answering system and voicemail ..............................................110

Using the answering system and voicemail together ................110

Message capacity ............................111

Voice prompts ...................................111

Call screening ....................................111

Call intercept .....................................111

Message playback .................................112

Delete all old messages ...............114

Record and play memos ..............115

Remote access ........................................116

To remotely access the answering system ............................116

Remote commands .........................116

Appendix

Handset screen icons ..........................117

Telephone base screen icons ..........118

Alert tones and lights .........................119

Handset alert tones ........................119

Telephone base alert tones ........119

Handset indicator lights ...............119

Telephone base indicator lights ......................................................120

Screen messages ...................................121

Display screen messages .............121

Expand your telephone system ......124

Add and register handsets

(optional)..............................................124

Deregister handsets .............................125

Deregister all handsets .................125

Troubleshooting .....................................126

Maintenance.............................................139

Important safety information ..........140

Especially about cordless telephones ..........................................140

Precautions for users of implanted cardiac pacemakers ....141

Pacemaker patients ........................141

Especially about telephone answering systems ..........................141

FCC Part 68 and ACTA........................142

FCC Part 15 ..............................................143

Limited warranty ....................................144

Technical specifications .....................146

DECT 6.0 digital technology .......146

Telephone operating range ........146

Redefining long range coverage and clarity ...........................................146

HD audio ..............................................146

Index ..................................... 147

Getting started

Quick reference guide - telephone base

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed (page 57).

While entering numbers, press and hold to insert a dialing pause (page 78).

1

While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in a directory (page 96).

/HANDSET LOCATOR

Press the button to page all system handsets

(page 60).

Press and hold to begin handset deregistration

(page 125).

VOLUME

Press to adjust the volume during message playback (page 112).

Press to adjust the volume during a call

(page 52).

When the phone is not in use, press to adjust the telephone base ringer volume for all lines (page 31).

DELETE/X

Press to delete the message currently playing

(page 112).

When the phone is not in use, press twice to delete all previously reviewed messages

(page 114).

While entering names or numbers, press to delete a digit or a character.

While reviewing the redial list, directory or caller ID history, press to delete an individual entry (pages 59, 87 and 99).

While predialing, press to delete a digits (page 45 ).

/REPEAT

Press to repeat a message or press twice to play the previous message

(page 112).

/ANS ON

Press to turn the answering system on or off (page 101).

1

TONE

Press to switch to tone dialing temporarily during a call if you have pulse service (page 53).

PTT

Press to display the PTT menu to begin a

PTT call.

Press and hold to begin a one-to-group broadcast when the handset is not in use.

/SKIP

During message playback, press to skip to the next message

(page 112).

/PLAY/STOP

Press to play messages

(page 112).

Press to stop message playback

(page 112).

Getting started

Quick reference guide - telephone base

FLASH

During a call, press to answer an incoming call when you receive a call waiting alert

(page 46).

MUTE

During a call, press to mute the microphone (page 53).

While the telephone base is ringing, press to silence the ringer temporarily (page 52).

HOME (Speakerphone)

Press to make or answer a home call (page 45).

Flashes quickly when there is an incoming home call.

Flashes slowly when a home call is on hold.

HEADSET

Press to transfer a call from the telephone base to a connected

Bluetooth headset (page 46).

Press to use a connected Bluetooth headset (page 46).

Press to end a call while you are using the Bluetooth headset (page 46).

CELLULAR

Press to make or answer a cell call

(page 47) .

During a cell call, press to answer an incoming call when you hear a call waiting alert (page 48) .

Flashes quickly when there is an incoming cell call.

Flashes slowly when a cell call is on hold.

CANCEL

While in a menu, press to exit without making changes or press and hold to return to idle mode.

Press and hold while the telephone is not in use to erase the displayed messages ( XX Missed calls and

Download fail, page 35 and page 38).

CID

Press to scroll down while in a menu.

Press to review the caller ID log when the telephone is not in use (page 95).

While entering names or numbers, press to move the cursor to the left.

Softkeys (2)

Press to select the menu item displayed above the key.

DIR

Press to scroll up while in a menu.

Press to show directory entries when the telephone is not in use (page 82).

While entering names or numbers, press to move the cursor to the right.

DEVICE 1/DEVICE 2 lights

On when the telephone base is paired and connected with a

Bluetooth device.

Flash alternately while pairing a Bluetooth device.

2

Getting started

Quick reference guide - telephone base

Main menu

The selected menu item is highlighted.

Menu

Feature menu

Play messages (page 112)

Answering sys (page 101)

Directory (page 76)

Caller ID log (page 92)

Intercom (page 62)

Bluetooth (page 17)

Ringers (page 31)

Set date/time (page 33)

Settings (page 34)

Website (page 43)

Using menus

1.

Press MENU in idle mode (when the telephone is not in use) to enter the main menu.

2.

Use CID or DIR to scroll through menu items.

3.

Press SELECT to select or save the highlighted item.

-OR-

Press CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.

-OR-

Press and hold CANCEL to return to idle mode.

NOTE: If no key is pressed, the telephone base automatically returns to idle mode after

30 seconds.

3

Getting started

Quick reference guide - handset

CHARGE light

On when the handset is charging in the telephone base or charger.

Softkeys (2)

Press to select the menu item displayed above the key.

While in a menu, press to select an item or save an entry or setting.

CELLULAR

Press to make or answer a cell call (page 47) .

During a cell call, press to answer an incoming call when you hear a call waiting alert

(page 48) .

Flashes quickly when there is an incoming cell call.

Flashes slowly when a cell call is on hold.

HOME/FLASH

Press to make or answer a home call

(page 45).

During a home call, press to answer an incoming call when you hear a call waiting alert (page 46).

Flashes quickly when there is an incoming home call or when the answering system is recording a call.

Flashes slowly when a home call is on hold.

1

While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in a directory (page 96).

TONE

Press to switch to tone dialing temporarily during a call if you have pulse service

(page 53).

Press to toggle the name order when saving a caller ID log entry into directory (page 97).

/SPEAKER

Press to make or answer a home or cell call using the speakerphone.

Press to turn on the handset speakerphone.

Press again to resume normal handset use

(page 52).

REDIAL/PAUSE

Press repeatedly to view the last 10 numbers dialed (page 57).

While entering numbers, press and hold to insert a dialing pause (page 77).

4

Getting started

Quick reference guide - handset

DIR /VOLUME

Press to scroll up while in menus.

During a call or message playback, press to increase the listening volume (page 52 and page 113).

Press to show directory entries when the telephone is not in use (page 82).

While entering names or numbers in the directory, press to move the cursor to the left

(page 77).

MUTE/DELETE

During a call, press to mute the microphone

(page 53).

While predialing, press to delete digits (page 45).

While reviewing the redial list, directory or caller ID history, press to delete an individual entry (pages 59, 87 and 99).

While entering or editing a directory entry, press to erase a digit or character.

While the handset is ringing, press to silence the ringer temporarily (page 52).

During message or announcement playback, press to delete a message or announcement

(page 113 or page 104).

OFF/CANCEL

While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display (page 6).

Press and hold to return to idle mode.

During a call, press to hang up (page 45).

Press and hold while the telephone is not in use to erase all the Missed calls (page 35) or

Download fail messages (page 38).

While the handset is ringing, press to silence the ringer temporarily (page 52).

CID /VOLUME

Press to scroll down while in menus.

During a call or message playback, press to decrease the listening volume (page 52 and page 113).

Press to show the caller ID history when the telephone is not in use (page 94).

While entering names or numbers in the directory, press to move the cursor to the right

(page 77).

# (pound key)

Press repeatedly to display other dialing options when reviewing a caller ID history entry

(page 96).

EQ

During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing

(page 54).

5

Getting started

Quick reference guide - handset

Main menu

The selected menu item is highlighted.

Menu

6

PUSH TO TALK

Press to display the PTT menu to begin a PTT call (page 67).

Press and hold to begin a one-to-group broadcast when the handset is not in use. (page 70)

Feature menu

Play messages (page 113)

Answering sys (page 101)

Directory (page 76)

Caller ID log (page 92)

Intercom (page 62)

Ringers (page 31)

Set date/time (page 33)

Settings (page 34)

Website (page 43)

Using menus

1.

2.

Press MENU in idle mode (when the telephone is not in use) to enter the main menu.

Use CID or DIR to scroll through menu items.

3.

Press SELECT to select or save the highlighted item.

-OR-

Press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.

-OR-

Press and hold OFF/CANCEL to return to idle mode.

NOTE: If no key is pressed, the handset automatically returns to idle mode after

30 seconds.

Getting started

Telephone base main menu

To enter the main menu:

1.

Press MENU in idle mode to enter the main menu.

2.

Press CID or DIR to scroll through menu items listed below, then press

SELECT to select the highlighted item.

Press CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.

To return to idle mode, press and hold CANCEL.

NOTE: If no key is pressed within 30 seconds, the telephone base automatically returns to idle mode.

Play messages - play messages from the message box.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Directory - store and search for names and numbers.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Intercom - intercom call with a system handset.

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Ringers - set up ringers for the home and cell lines.

Caller ID log

Intercom

Bluetooth

Ringers

BACK SELECT

Settings - change your telephone base settings.

Bluetooth

Ringers

Set date/time

Settings

BACK SELECT

7

Answering sys - play, record, and delete your announcement and memos, and change your answering system settings.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Caller ID log - review the caller ID history or delete all caller ID log entries.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Bluetooth - set up and manage your

Bluetooth devices.

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

Set date/time - set the date and time of your telephone.

Intercom

Bluetooth

Ringers

Set date/time

BACK SELECT

Website - view the AT&T website address .

Ringers

Set date/time

Settings

Website

BACK SELECT

Getting started

Handset main menu

To enter the main menu:

1.

Press MENU in idle mode to enter the main menu.

2.

Press CID or DIR to select a handset feature menu, then press SELECT to enter that menu.

Press OFF/ CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.

To return to idle mode, press and hold OFF/ CANCEL .

NOTE: If no key is pressed within 30 seconds, the handset automatically returns to idle mode.

Play messages - play messages from the message box.

Answering sys - play, record, and delete your announcement and memos, and change your answering system settings.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Directory - store and search for names and numbers.

Caller ID log - review the caller ID history or delete all caller ID log entries.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Intercom - intercom call with the telephone base or a system handset.

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

8

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Ringers - set up ringers for the home and cell lines.

Directory

Caller ID log

Intercom

Ringers

BACK SELECT

Getting started

Handset main menu

Set date/time - set the date and time of your telephone.

Settings - change your handset settings.

Caller ID log

Intercom

Ringers

Set date/time

BACK SELECT

Website - view the AT&T website address .

Ringers

Set date/time

Settings

Website

BACK SELECT

Intercom

Ringers

Set date/time

Settings

BACK SELECT

9

Getting started

Installation

You must install and charge the handset battery before using the handset.

See pages 13-14 for easy instructions.

Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.

You may hear interference if your cellular phone is too close to the telephone base during a CELLULAR call. Make sure that your Bluetooth enabled cellular phone is within 15 feet of the telephone base in order to maintain a clear and consistent connection between your Bluetooth cell phone, telephone base and cell tower.

If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line(s), you must install a DSL filter between each telephone line cord and telephone wall jack (page 11). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your

DSL service provider for more information about DSL filters.

Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.

For customer service or product information, visit our website at www.telephones.att.com

or call 1 (800) 222-3111 . In Canada, dial

1 (866) 288-4268 .

Avoid placing the telephone base too close to:

• Communication devices such as television sets, VCRs, or other cordless telephones.

Excessive heat sources.

Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

Excessive dust sources such as a workshop or garage.

Excessive moisture.

Extremely low temperature.

Mechanical vibration or shock such as on top of a washing machine or work bench.

10

Getting started

Telephone base installation

Install the telephone base and charger as shown below.

The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 15 for details.

Telephone base installation

Plug the large end of the power adapter into a power outlet not controlled by a wall switch.

Plug one end of the telephone line cord into a telephone jack or a DSL filter.

Route the power adapter cord through this slot.

A DSL filter (not included) is required if you have DSL high-speed Internet service.

The DSL filter must be plugged into the telephone wall jack.

Raise the antenna.

Telephone line cord

Route the telephone line cord through this slot.

Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.

Plug the other end of the telephone line cord into the telephone jack on the back of the telephone base.

11

Getting started

Charger installation

Charger installation

Plug the power adapter into an electrical outlet not controlled by a wall switch.

IMPORTANT INFORMATION:

1.

2.

Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at www.telephones.att.com

or call

1 (800) 222-3111

. In

Canada, dial

1 (866) 288-4268

.

The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

12

Getting started

Battery installation and charging

Install the battery as shown below.

Step 1

Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated.

CHARGE light

Step 2

Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.

Step 3

Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light is on when charging.

After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time.

For instructions, see Set date and time on page 33. To skip setting the date and time, press OFF/CANCEL or BACK on the handset, or press CANCEL or BACK on the telephone base.

SET DATE

--/--/--

MM/DD/YY

BACK SET

SET TIME

--:-- --

BACK SET

To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions above to install and charge the new battery.

IMPORTANT INFORMATION:

• Use only the supplied rechargeable battery or replacement battery (model BT166342).

To order, visit our website at www.telephones.att.com

or call

1 (800) 222-3111

. In Canada, dial

1 (866) 288-4268

.

If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.

13

Getting started

Battery charging

Once you have installed the battery, the screen indicates the battery status

(see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 146 for battery operating times.

If the screen is blank, you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset shows

Low battery and a flashing . If you are on a call in low battery mode, the handset beeps every minute.

The following table summarizes the battery charge indicators and actions to take.

Battery indicators

The screen is blank or shows

Place in charger and flashes.

The screen shows

Low battery and flashes.

The screen shows

HANDSET X.

Battery status

The battery has no or very little charge. The handset cannot be used.

Battery has enough charge to be used for a short time.

Battery is charged.

Action

Charge without interruption

(at least 30 minutes).

Charge without interruption

(at least 30 minutes).

To keep the battery charged, place it in the telephone base or charger when not in use.

NOTE: If you are on a phone call in low battery mode, you hear 4 short beeps every minute.

14

Getting started

Installation options

Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the wall mounting plate.

Tabletop to wall mount installation

1.

Unplug the power adapter from the power outlet.

Unplug the telephone line cord from the wall jack (or

DSL filter). Make sure the telephone line cord and the power cord are routed through the grooves at the bottom of the telephone base accordingly.

2.

Press down on the tabs of the wall mount bracket as indicated to release it from tabletop orientation.

3.

Rotate the wall mount bracket down and push it into the telephone base until it clicks into place.

4.

Plug the telephone line cord (or DSL filter) into the wall jack. Plug the power adapter into a power outlet not controlled by a wall switch.

Align the slots on the back of the telephone base with the studs of the wall mounting plate. Make sure the telephone line cord does not get caught between the wall mount plate and the telephone base.

15

Getting started

Installation options

5.

Slide the telephone base down until it locks securely.

Bundle the telephone line cord and power adapter cord neatly with twist ties.

Wall mount to tabletop installation

To change the telephone base from the wall mount position to tabletop position, follow the steps below.

1.

If the telephone line cord and power adapter cord are bundled, untie them first.

2.

Push the telephone base up to remove it from wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.

3.

Gently pull upward to release the wall mount bracket.

Rotate the wall mount bracket up to tabletop position and push it into the telephone base until it clicks into place.

4.

See Telephone base installation on page 11.

16

Bluetooth

Introducing Bluetooth

Your new AT&T TL96271/TL96371/TL96471 telephone system with

Bluetooth wireless technology has the following features:

Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the telephone base.

Connect a maximum of 2 cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time.

Connect a Bluetooth enabled headset for making and receiving home calls.

Conference any combination of cell and home call.

Make and receive calls using your cell phone service with your telephone base or system handsets.

IMPORTANT INFORMATION

After plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon.

Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity.

Bluetooth wireless technology operates within a short range (up to 30 feet) from the telephone base. Keep connected cell phones and headsets within this range.

If your cell phone has poor reception in your home, the TL96271/

TL96371/TL96471 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the TL96271/TL96371/TL96471 cell line. For optimal performance, the cell phone must be within 15 feet of the telephone base.

Charge your cell phone while it is connected to the telephone base.

Your cell phone's battery discharges faster while it is connected to the telephone base via Bluetooth wireless technology.

Monitor your cell phone's usage because minutes may be deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan.

Refer to the Bluetooth setup section (pages 19-30) to learn how to set up your Bluetooth device. Refer to the Telephone operation section

(pages 45-60) on how to operate your Bluetooth devices with your new AT&T

TL96271/TL96371/TL96471 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 126-138) if you experience difficulty when using the telephone system.

The Bluetooth®� word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by

Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings

Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

17

Bluetooth

Glossary of terms

Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system.

Active devices - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active it will have a D1: or D2: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected .

Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.

CELLULAR line - the telephone line associated with your cell phone service.

On your TL96271/TL96371/TL96471 , press CELLULAR on the handset or CELLULAR on the base to use the cell line.

Connected - when you pair a Bluetooth device to the TL96271/TL96371/

TL96471 it is placed in an active slot and automatically connected. When a device is connected, a 1 and/or 2 will display after on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the telephone base will be on. If a device loses its connection to the telephone base, it must be reconnected before you can use the device with the TL96271.

Device list - The list of devices connected to the telephone.

on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the telephone base is off.

Discoverable mode - before a Bluetooth enabled device can be paired, it must be set to this mode. When pairing your cell phone, the telephone base is set to this mode. Depending on the cell phone manufacturer, this mode is sometimes referred to as Find Me or Visibility.

Paired devices - The Bluetooth enabled devices (cell phones or headsets) that have shared registration information with the telephone base. A total of four Bluetooth enabled devices can be paired to the telephone base.

However, only two paired devices can communicate with the base at a time.

Pairing - sometimes referred to as bonding. The process of sharing registration information between two Bluetooth enabled devices. Your

Bluetooth enabled cell phone or headset must first be paired to the telephone base in order to use it with this telephone system.

PIN - by default, the PIN is 0000 for the telephone base and for most

Bluetooth devices. PIN information may be exchanged between Bluetooth devices before they can be used. This is also known as a Passkey or Passcode.

18

Bluetooth

Bluetooth setup

To use a Bluetooth enabled cellular phone with your telephone, you must first

TL96271/TL96371/TL96471 can then be used to make or answer calls on the cell phone line.

Bluetooth wireless technology operates within a short range (up to 30 feet).

When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.

Add a cell phone

Before you begin, make sure that you have cellular coverage and your

Bluetooth enabled cell phone is not connected to any other Bluetooth device. Refer to your cell phone user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a cell phone:

1.

Press MENU on the telephone base in idle mode to enter the main menu.

2.

3.

4.

5.

Press CID or DIR to highlight Bluetooth, then press

Press

SELECT

SELECT

.

to choose Add device.

Directory

Caller ID log

Intercom

Bluetooth

Press CID or DIR to highlight Add cellular, then press SELECT . The screen displays Please wait... followed

by 1. If cell is connected to BT device,

please disconnect it.

If there are already 4 paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not .

BACK SELECT

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

ADD DEVICE

Add cellular

Add headset

• If there are already 2 active devices on the device list with prefix D1: or D2:, the telephone base shows Only 2 devices can be ready for

connection. You are prompted to deactivate an active device.

BACK SELECT

Set cell to search base:

AT&T DECT 6.0 discoverable

PIN:0000

Press NEXT . The screen displays 2. Place cell phone next to base.

• All devices that are connected to the telephone base are disconnected until the pairing process is completed.

6.

Press NEXT to turn on the telephone base discoverable mode. The screen displays Set cell to search base: AT&T DECT 6.0 discoverable

PIN: 0000. Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices.

19

Bluetooth

Bluetooth setup

7.

8.

9.

Your cell phone may require a passcode. In this case the telephone base displays Check cellular. ENTER

PASS CODE. Enter the cell phone passcode (typically

0000) into the telephone base and press SET to save.

Adding

Cell Phone A to device list...

Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing process. The telephone base displays

Phone A to device list...

Adding Cell

Cell Phone A is added and connected to base.

When a device is successfully connected, the telephone base displays Cell Phone A is added and connected to base. You hear a confirmation tone. The corresponding status icon ( 1 or 2) displays. The corresponding device light on the telephone base ( DEVICE 1 or DEVICE 2) turns on.

If you have trouble pairing your cell phone, it may not be compatible with your TL96271/TL96371/TL96471 . Check the Bluetooth compatibility list at

www.telephones.att.com

.

NOTES:

The pairing process may take up to one minute. If the pairing process fails, try again.

The steps for the pairing process may vary for different cell phones. If this happens, follow the prompts on your cell phone and your TL96271/TL96371/TL96471 to complete the pairing process.

Refer to the user’s manual of your cell phone on how to search for or add a new

Bluetooth device.

20

Bluetooth

Bluetooth setup

Add a headset

Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices.

To pair and connect a headset:

1.

Press MENU on the telephone base in idle mode to enter the main menu.

2.

3.

4.

Press CID or DIR to highlight Bluetooth, then press

SELECT .

Press SELECT to choose Add device.

Press CID or DIR to highlight Add headset, then press SELECT . The screen displays Please wait...

followed by If headset is connected to cell, please disconnect it.

• If there are already 4 paired devices on the device list, the 4th device on the device list will be automatically removed, regardless of whether the new device pairing is successful or not.

• If there is another headset already active, the screen will show Only 1 headset in device list can be

ready for connection and prompts you to replace an existing paired device.

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

DEVICE LIST

Add cellular

Add headset

BACK SELECT

Pls set headset to discoverable mode

BACK NEXT

5.

6.

7.

8.

• If there are already 2 active devices on the device list with prefix D1: or D2:, the screen shows Only 2

devices can be ready for connection. The screen prompts you too deactivate an active device.

Searching for

Bluetooth headsets...

Press NEXT . The screen displays Pls set headset to

discoverable mode. Set your headset to discoverable mode (refer to the user’s manual of your headset), then press NEXT .

FOUND DEVICES

Headset A

Headset B

BACK SELECT

• All devices that are connected to the telephone base are temporarily disconnected.

ADD HEADSET

ENTER PIN

Active devices

_ _ _ _

The screen displays Searching for Bluetooth headsets...

When the screen displays the found devices, press

BACK NEXT

CID or DIR to highlight your headset and then press SELECT .

Enter the PIN of your headset. The PIN for most Bluetooth devices is

0000 (refer to the user’s manual of your headset). Then press NEXT .

21

Bluetooth

Bluetooth setup

9.

The screen displays Adding Headset A to

device list... when the base is connecting to your headset.

Adding

10.

When a device is successfully connected, the telephone base displays Headset A is added and

connected to base and the corresponding status icon ( 1 or 2). You hear a confirmation tone. The corresponding light on the telephone base ( DEVICE 1 or DEVICE 2) turns on.

Headset A to device list...

Headset A is added and connected to base.

If you have trouble pairing your headset, it may not be compatible with your TL96271/TL96371/TL96471 . Check the Bluetooth compatibility list at

www.telephones.att.com

.

NOTES:

The pairing process may take up to one minute. If the pairing process fails, try again.

When a connected headset is charging, it may disconnect from the telephone base and the corresponding light on the telephone base ( DEVICE 1 or DEVICE 2) turns off. For some headset models, you may need to turn on the headset and reconnect it to the telephone base again.

Auto connection

When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.

A connected device could also be disconnected by:

Turning off the Bluetooth device.

Turning off the Bluetooth feature of the device.

Disconnecting through the telephone base Device list. If you disconnect through the Device list, the telephone base will not attempt to reconnect until your device is moved out of range and then moves back in range again.

Bluetooth connection from idle mode

When you have active devices that are not connected, CONNECT appears on the telephone base in idle mode . Press CONNECT to start connecting an active device. When there are two active devices, the screen will prompt you to choose one before connection.

22

Bluetooth

Bluetooth setup

Device list and connection

Up to 4 devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot ( DEVICE 1 or DEVICE 2) on the device list and connected. Only one

Bluetooth cell phone or a headset can be on a call at a time.

Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list.

NOTE: When connecting a Bluetooth device to the device list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to 2 minutes to reconnect.

1.

2.

3.

Review the device list

Press MENU on the telephone base in idle mode.

Press CID or DIR to highlight Bluetooth, then press SELECT .

Press CID or DIR to highlight Device list, then press SELECT .

Connect/disconnect an active device

While in the device list menu, you may connect or disconnect your active device.

1.

Press MENU on the telephone base in idle mode.

Directory

Caller ID log

2.

Press CID or press SELECT .

DIR to highlight Bluetooth, then

Intercom

Bluetooth

BACK SELECT

3.

4.

Press CID or DIR to highlight Device list, then press SELECT .

Press CID or press OPTION .

DIR to highlight a device, then

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

5.

Press CID or DIR to highlight Connect/Disconnect

(whichever is applicable), then press SELECT . The telephone base displays Device connected/Device

disconnected. You hear a confirmation tone.

DEVICE LIST

D1:Headset A

D2:Cell Phone A

Cell Phone B

BACK OPTION

NOTE: When your active device is connected, you are prompted to select Disconnect. When your active device is disconnected, you are prompted to select Connect.

HEADSET A

Connect

Remove

Rename

BACK SELECT

23

Bluetooth

Bluetooth setup

Remove a paired device

When you already have the maximum of 4 devices on the device list and you want to add another device, you must first delete a device from the device list.

To remove a paired device:

1.

Press MENU on the telephone base in idle mode to enter the main menu.

2.

3.

Press CID or DIR to highlight Bluetooth, then press SELECT .

Press CID or DIR to highlight Device list, then press SELECT .

4.

Press CID or DIR to highlight a selected device when necessary, then press DELETE/X.

-OR-

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

DEVICE LIST

D1:Headset A

D2:Cell Phone A

Cell Phone B

BACK OPTION

Headset A

Connect

Remove

Rename

BACK SELECT

5.

Press CID or DIR to highlight a device, then press OPTION .

Press CID or DIR to highlight Remove, then press SELECT .

The telephone base displays Remove Headset A?

Press YES to confirm. The telephone base displays

Device removed from device list and you hear a confirmation tone.

Remove

Headset A

?

NO YES

Device removed from device list

24

Bluetooth

Bluetooth setup

Rename a paired device

You can change the name of a paired device on the paired devices list.

1.

2.

3.

4.

5.

Press MENU on the telephone base in idle mode to enter the main menu.

Press CID or DIR to highlight Bluetooth, then press SELECT .

Press CID or DIR to highlight Device list, then press SELECT .

Press CID or DIR to highlight a device, then press OPTION .

Press CID or DIR to highlight Rename, then press

SELECT . The screen displays ENTER NEW NAME.

6.

Use the dialing keys to edit the name (page 79).

• Press DELETE/X to erase a character.

7.

Press and hold DELETE/X to erase all characters.

Press CID or DIR to move the cursor to the left or right.

Press SAVE . The telephone base displays

Device renamed. You hear a confirmation tone.

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

DEVICE LIST

D1:Headset A

D2:Cell Phone A

Cell Phone B

BACK OPTION

Headset A

Connect

Remove

Rename

BACK SELECT

ENTER NEW NAME

Headset A _

BACK SAVE

25

Bluetooth

Bluetooth setup

Replace an active device

If you already have 2 active devices on the device list and you want to activate a different device, you must deactivate one of the 2 active devices.

To replace an active device:

1.

2.

3.

4.

5.

Press MENU on the telephone base when it is not in use.

Press CID or DIR to highlight Bluetooth, then press SELECT .

Press CID or DIR to highlight Device list, then press SELECT .

Press CID or DIR to highlight the device you want to activate without a D1: or D2: prefix, then press OPTION .

Press CID or DIR to highlight Connect, then press

SELECT . The screen displays Only 2 devices can be ready

for connection and then a list of devices for deactivation.

6.

7.

Press CID or DIR to highlight the device to be deactivated, then press NEXT . The screen displays Cell

Phone A is deactivated and you hear a confirmation tone. The screen then displays Connecting Cell Phone B

to the base...

Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When the new device is successfully activated and connected, the screen displays

Device connected. You hear a confirmation tone.

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

DEVICE LIST

D1:Headset A

D2:Cell Phone A

Cell Phone B

BACK OPTION

DEACTIVATE

D1:Headset A

D2:Cell Phone A

BACK NEXT

Connecting

Cell Phone B to the base...

DEVICE LIST

D1:Cell Phone B

D2:Cell Phone A

Headset A

BACK OPTION

NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure is complete. It may take up to 2 minutes to reconnect.

26

Bluetooth

Bluetooth setup

Download directory

You can download up to 4 cell phone directories (phonebooks) to your

TL96271/TL96371/TL96471 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL96271/TL96371/TL96471 .

Place your cell phone next to the telephone base when you download a cell phone directory to your TL96271/TL96371/TL96471 .

To download a cell phone directory:

1.

2.

3.

4.

5.

Press MENU on the telephone base in idle mode.

Press CID or DIR to highlight Bluetooth, then press SELECT .

Press CID or DIR to highlight Download dir, then press SELECT .

Press CID or DIR to highlight a device, then press SELECT .

Press CID or DIR to highlight one of the following options:

Phone memory - download all contacts stored in your phone memory.

Directory

Caller ID log

Intercom

Bluetooth

BACK SELECT

BLUETOOTH

Add device

Device list

Download dir

BACK SELECT

DOWNLOAD DIR

D1:Cell Phone A

D2:Cell Phone B

SIM card only - download all contacts stored in your

SIM card.

BACK SELECT

Phone and SIM - download all contacts stored in both your phone memory and SIM card.

Press SELECT . During the download, the telephone base displays the progress. All handsets display Downloading dir .

• Your cell phone may require a passcode. In this case the screen displays Check cellular. ENTER PASS CODE. Enter the cell phone passcode into the telephone base and press SET to save.

• Your cell phone may require you to press a key to confirm the directory download.

27

Bluetooth

Bluetooth setup

If the selected device’s directory has already been downloaded to TL96271/TL96371/TL96471 before, the telephone base displays the last update date of your cell phone. The directory stored on the

TL96271/TL96371/TL96471 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries

(page 84), those changes will be lost. Press NEXT to start the download, the screen displays

Erasing directory...

DOWNLOAD FROM

Phone memory

SIM card only

Phone and SIM

BACK SELECT

Cell Phone A

Downloading entry #0001

STOP

If you already have 4 downloaded directories, the telephone base displays Memory is full. Replace

existing directory? Press YES . Highlight the cell phone directory to be replaced and press SELECT .

The screen displays Replace Cell Phone A directory?

Press YES to confirm.

Download ended

XXXX entries saved

BACK OK

6.

When the downloading process is complete, the telephone base displays

Download ended XXXX entries saved. Press OK to return to the

Bluetooth menu.

NOTES:

• With certain cell phones, downloading from the SIM card is not supported. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see your cell phone’s user’s manual.

If Phone memory is chosen but with no entries saved, the telephone base displays

No entries found. Download from SIM only? Press YES to confirm. If SIM card only is chosen but with no entries saved, the telephone base displays No entries found.

Download from Phone only? Press YES to confirm. If Phone and SIM are chosen but with no entries saved in either or both directories, the telephone base displays

No entries found. Download from Phone only? Press YES to confirm.

When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three category descriptions may not transfer to your TL96271/

TL96371/TL96471.

28

Bluetooth setup

Interruption to directory download

If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and the telephone base and all handsets display Download fail. When you try to view the downloaded directory, the telephone base and handsets display Last download failed: MM/DD/YY. You need to download the directory again (see page 27).

When you are downloading a directory from a cell phone and you wish to stop the download process, you may press STOP . Then the telephone base displays Download directory cancelled. The telephone base displays

Download fail when it returns to idle mode. Refer to page 38 to reset the download fail indication.

NOTE: During the download process, do not attempt to make changes to your cell phone directory.

View the directory download information

1.

2.

3.

4.

5.

Press MENU on the telephone base in idle mode to enter the main menu.

Press CID or DIR to highlight Directory, then press SELECT .

Press CID or DIR to choose the desired downloaded directory, then press OPTION .

Press CID or DIR to highlight Last update, then press SELECT .

• The telephone base displays Cell phone A Last

update: MM/DD/YY Total #XXXX.

-OR-

The telephone base displays Cell phone A Last

download failed: MM/DD/YY if there was an interruption during that directory download.

Press OK to exit.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

CELL PHONE A

Cell area code

Last update

Remove DIR

BACK SELECT

CELL PHONE A

Last update:

12/12/09

Total #0159

BACK OK

NOTE: If a handset tries to access the directory while a Bluetooth directory download is in progress, the screen shows Not available at this time.

29

Bluetooth

Bluetooth setup

Change PIN

You are required to enter a PIN when establishing a

Bluetooth connection. The default PIN of your telephone base is 0000.

BLUETOOTH

Device list

Download dir

Change PIN

To change the PIN:

1.

2.

3.

Press MENU on the telephone base in idle mode to enter the main menu.

BACK SELECT

ENTER NEW PIN

Press CID or DIR to highlight Bluetooth, then press SELECT .

0000

BACK SET

Press CID or DIR to highlight Change PIN, then press SELECT . The telephone base displays ENTER NEW PIN and the existing PIN.

4.

Use the dialing keys to enter a new 4-digit code.

Press DELETE/X to erase a digit.

5.

Press and hold

Press

DELETE/X to erase all digits.

CID or DIR to move the cursor to the left or right.

Press SET to save.

30

Telephone settings

Handset and telephone base settings

Ringer volume

You can select the ringer volume for incoming calls on the home line and the cell line.

To adjust the ringer volume:

1.

2.

Press VOLUME on the telephone base to set the ringer volume while the telephone base is in idle mode to set the ringer volume for all lines.

Press SET to confirm and you hear a confirmation tone.

-OR-

Press OFF to turn off the ringer, then press SET to save.

You hear a confirmation tone.

-OR-

1.

2.

3.

4.

5.

6.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on handset, or press CID or

DIR on the telephone base to highlight Ringers, then press SELECT .

Press SELECT to choose Ringer volume.

Press CID or DIR on handset, or press CID or DIR on the telephone base to highlight All lines, Home,

Cell-D1 or Cell-D2, then press SELECT to confirm.

RINGERS

Ringer volume

Ringer tone

BACK SELECT

RINGER VOLUME

All lines

Home

Cell-D1

BACK SELECT

Press CID or DIR on handset, or press CID or DIR on the telephone base to adjust the ringer volume. A sample of each ringer volume plays as you scroll through the choices.

-OR-

Press OFF to turn off the ringer. The handset displays

Ringer off.

RINGER VOLUME

OFF SET

RINGERS

Ringer volume

Ringer tone

Press SET to confirm, the screen displays Caller ID won’t

be announced. You hear a confirmation tone.

BACK SELECT

NOTES:

Changing the handset ringer volume does not affect base ringer volume.

RINGER VOLUME

All lines

Home

Cell-D1

BACK SELECT

When the ringer volume for all calls (home and cellular) is set to off, a steady ringer off icon appears. When only one or two of the ringer volume settings are set to off, a ringer off icon flashes.

RINGER VOLUME

Active devices

The ringer volume level also determines the ringer levels of intercom calls (page 62).

OFF SET

For the handsets that support caller ID announce, when the ringer is set to off, caller ID will not be announced and the screen displays Caller ID won’t be announced .

31

Telephone settings

Handset and telephone base settings

Ringer tone

You can select the ringer tones for incoming home and cell calls.

To select a ringer tone:

1.

2.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base on the telephone base to highlight Ringers, then press SELECT .

RINGERS

Ringer volume

Ringer tone

BACK SELECT

3.

4.

5.

6.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Ringer tone, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight All lines, Home ,

Cell-D1 or Cell-D2 , then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to sample each ringer tone.

The current ringer tone is checked. A sample of each ringer tone plays as you scroll through the choices.

Press SET to select and save your choice. You hear a confirmation tone.

RINGER TONE

All lines

Home

Cell-D1

BACK SELECT

RINGER TONE

Tone 1

Tone 2

Tone 3

BACK SET

RINGERS

Ringer volume

Ringer tone

NOTE: When you turn off the ringer volume, you will not hear ringer tone samples.

BACK SELECT

RINGER TONE

All lines

Home

Cell-D1

BACK SELECT

RINGER TONE

Tone 1

Tone 2

Tone 3

BACK SET

32

Telephone settings

Handset and telephone base settings

Set date and time

The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see

Use caller ID to automatically set date and time on page 39). However, the year must be correct so that the day of the week can be calculated from the caller ID information. Before using the answering system, set the date and time as follows.

After handset registration or a power failure, the handset or telephone base will prompt you to set the date and time (see page 13).

To set the date and time:

1.

2.

3.

4.

5.

6.

7.

8.

Press MENU in idle mode to enter the main menu.

Press CID then press

or DIR on the handset, or press CID or

DIR on the telephone base to highlight Set date/time,

SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to select the month, then press SET ., or enter the 2-digit number ( 01-12) using the dialing keys ( 0-9).

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to select the day, then press SET ., or enter the 2-digit number ( 01-31) using the dialing keys ( 0-9).

Caller ID log

Intercom

Ringers

Set date/time

BACK SELECT

SET DATE

09/30/10

MM/DD/YY

BACK SET

SET TIME

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to select the year, then press

SET , or enter the 2-digit number ( 00-99) using the dialing keys ( 0-9), then press SET .

05:41 PM

BACK SET

Intercom

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to select the hour, then press SET ., or enter the 2-digit number ( 01-12) using the dialing keys ( 0-9).

Bluetooth

Ringers

Set date/time

BACK SELECT

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to select the minute, then press SET ., or enter the 2-digit number ( 00-59) using the dialing keys ( 0-9).

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight AM or PM, or press 2 for AM or 7 for PM. Press SET to save. You hear a confirmation tone.

SET DATE

Active devices

01/01/11

MM/DD/YY

BACK SET

SET TIME

Active devices

06:08 PM

BACK SET

NOTE: If the date and time are not set when a message is recorded, the system announces, “Time and day not set,” before each message plays.

33

Telephone settings

Handset and telephone base settings

Settings

In the settings menu, you can change and edit the settings for LCD language, display alerts, CID time synchronization, handset name, key tone, dial mode and caller ID announce.

LCD language

You can select English, Français or Español to be used in all screen displays.

To select a language:

1.

Press MENU in idle mode to enter the main menu.

2.

3.

4.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press SELECT to choose LCD language.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to choose from English,

Français or Español, then press SET to save. You hear a confirmation tone.

SETTINGS

LCD language

Display alerts

CID time sync

BACK SELECT

LCD LANGUAGE

English

Fran c ais

Espa n ol

BACK SET

SETTINGS

LCD Language

Display alerts

CID time sync

BACK SELECT

LCD LANGUAGE

English

Fran c ais

Espa n ol

BACK SET

34

Telephone settings

Handset and telephone base settings

Display alerts

In the display alerts menu, you can change and edit the settings for display of alerts on the idle screen.

Missed call indicator

When there are missed calls that have not been reviewed in the caller ID log, the screens show XX Missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator goes away.

If you do not want to review the missed calls one by one, you can reset the missed call indicator. All the entries are then considered old and kept in the caller ID log.

To reset the missed call indicator:

1.

2.

3.

4.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Display alerts, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Home line or

Cell line, then press SELECT .

5.

Press CID or DIR on the handset, or press CID or DIR on the telephone base to highlight Missed calls , press SELECT . The screen displays Reset missed

call indication? Press YES to confirm. You hear a confirmation tone.

You can also press and hold handset or

OFF /CANCEL on the

CANCEL on the telephone base to erase the missed call indicator when the telephone is not in use.

SETTINGS

LCD language

Display alerts

CID time sync

BACK SELECT

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

SETTINGS

LCD Language

Display alerts

CID time sync

BACK SELECT

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

35

Telephone settings

Handset and telephone base settings

Voicemail indicator

If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.

Reset the voicemail indicators when the telephone indicates that there is new voicemail but there is none (for example, when you have accessed your voicemail while away from home). Clearing the voicemail waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

To reset the voicemail indicator:

1.

2.

3.

4.

5.

6.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Display alerts, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Home line, then press SELECT .

DISPLAY ALERTS

Home line

Cell line

BACK SELECT

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Voicemail, then press SELECT .

DISPLAY ALERTS

Home line

Cell line

The screen displays Reset voicemail indication? Press

YES to confirm. You hear a confirmation tone.

BACK SELECT

NOTES:

Your telephone service provider might alert you to new voicemail messages with a stutter (broken) dial tone. Contact your telephone service provider for more details.

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

For more information about the difference between your answering system and voicemail, see page 110.

36

Telephone settings

Handset and telephone base settings

No line

If there is no telephone line connected to the telephone base, the screens show No home line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn off the no line alert.

To reset the missed call indicator:

1.

Press MENU in idle mode to enter the main menu.

2.

3.

4.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Display alerts, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Home line, then press SELECT .

5.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight No line, then press SELECT .

6.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to choose On or Off, then press SET to save. When you choose Off the handset displays If the line is not connected, an alert will not

appear. You hear a confirmation tone.

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

NO LINE ALERT

On

Off

BACK SET

HOME ALERTS

Missed calls

Voicemail

No line

BACK SELECT

NO LINE ALERTS

On

Off

BACK SET

37

Telephone settings

Handset and telephone base settings

Download fail

If the directory download process is interrupted, the telephone base and handset screens display Download fail. You can reset the download fail indication on the handset.

To reset the voicemail indicator:

1.

2.

3.

4.

Press MENU on the handset when it is not in use.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Display alerts, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Cell line, then press SELECT .

CELL ALERTS

Missed calls

Download fail

BACK SELECT

Reset download failure indication?

YES NO

CELL ALERTS

Missed calls

Download fail

5.

6.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Download fail, then press SELECT .

The screen displays Reset download failure indication?

Press YES to confirm. You hear a confirmation tone.

BACK SELECT

Reset download failure indication ?

You can also press and hold OFF /CANCEL on the YES NO handset or CANCEL on the telephone base to erase the download fail indicator when the telephone is not in use.

38

Telephone settings

Handset and telephone base settings

Use caller ID to automatically set date and time

If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually.

1.

2.

3.

4.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight CID time sync, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight On or Off, then press SET to save. You hear a confirmation tone.

SETTINGS

LCD language

Display alerts

CID time sync

BACK SELECT

CID TIME SYNC

On

Off

BACK SET

SETTINGS

LCD language

Display alerts

CID time sync

BACK SELECT

CID TIME SYNC

On

Off

BACK SET

39

Telephone settings

Handset and telephone base settings

Rename handset or the telephone base

You can change the name of each device. The new name of each device cannot exceed 11 characters.

To rename a handset or telephone base:

1.

2.

3.

Press MENU on the handset when it is not use.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Rename

handset, then press SELECT .

The screen displays

RENAME HANDSET.

4.

5.

Use the dialing keys to edit the name.

Press MUTE /DELETE on the handset, or DELETE/X on the telephone base to erase a character.

• Press and hold or DELETE/X on the telephone base to erase all characters.

MUTE /DELETE on the handset,

6.

• Press CID or DIR on the handset to move the cursor to the left or right, or press CID or DIR on the telephone base to move the cursor to the left or right.

Press SAVE .

You hear a confirmation tone.

SETTINGS

Display alerts

CID time sync

Rename handset

BACK SELECT

RENAME HANDSET

Room A _ _ _ _ _

BACK SAVE

SETTINGS

Display alerts

CID time sync

Rename base

BACK SELECT

RENAME BASE

ROOM A_ _ _ _ _

BACK SAVE

40

Telephone settings

Handset and telephone base settings

Key tone

The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys.

To change the setting:

1.

2.

3.

4.

Press MENU in idle mode to enter the main menu.

Use CID or DIR on the handset, or press CID or

DIR on the telephone base to scroll to Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to scroll to Key tone, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to adjust the key tone volume. You hear a sample of each volume while adjusting. Press SET to save your preference.

SETTINGS

CID time sync

Rename handset

Key tone

BACK SELECT

KEY TONE VOLUME

OFF SET

SETTINGS

CID time sync

Rename base

Key tone

BACK SELECT

-OR-

KEY TONE VOLUME

Active devices

Press OFF to turn off, then press SET to save. You hear a confirmation tone.

OFF SET

Dial mode

The dial mode is preset to tone dialing. If you have pulse

(rotary) service, you must change the dial mode to pulse dialing before using the telephone.

To change the setting:

1.

2.

3.

4.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Dial mode, then press SELECT .

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to choose Tone or Pulse, then press SET to save. You hear a confirmation tone.

SETTINGS

Rename handset

Key tone

Dial mode

BACK SELECT

DIAL MODE

Tone

Pulse

BACK SET

SETTINGS

Rename base

Key tone

Dial mode

BACK SELECT

DIAL MODE

Tone

Pulse

BACK SET

41

Telephone settings

Handset and telephone base settings

Caller ID announce

The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller

ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be announced.

If the caller’s phone number is also private or unknown, no information will be announced. By default, the caller ID announce feature is programmed On.

SETTINGS

Key tone

Dial mode

Caller ID Annc

BACK SELECT

CALLER ID ANNC

Handset

Base

To change the setting: BACK SELECT

1.

2.

3.

4.

5.

Press MENU on the handset or telephone base in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Settings, then press SELECT .

CALLER ID ANNC

On

Off

BACK SET

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to highlight Caller ID

Annc, then press SELECT .

SETTINGS

Key tone

Dial mode

Caller ID Annc

BACK SELECT

If you are changing the setting on the telephone base, skip to Step 5.

-OR-

CALLER ID ANNC

On

Off

On the handset, press CID or DIR to highlight

Handset or Base, then press SELECT . BACK SET

Press CID or DIR on the handset, or press CID or

DIR on the telephone base to choose On or Off, then press SET to save.

You hear a confirmation tone.

NOTES:

To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.

When there are up to 5 handsets registered, the telephone system supports caller ID announce for the telephone base and all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.

This feature is not supported with headsets.

This feature does not announce information for call waiting calls.

If both home and cell lines are ringing, only the caller ID information of the first ringing line will be announced.

Caller ID announce is available in English only.

It takes at least 2 rings for the phone to receive caller ID information and announce it.

If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.

Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.

42

Telephone settings

Handset and telephone base settings

Website

You can use this feature to view the AT&T website address.

1.

2.

3.

Press MENU on the handset in idle mode to enter the main menu.

Use CID or DIR on the handset, or press CID or DIR on the telephone base to highlight Website, then press

SELECT .

The screen shows the AT&T website address.

Press OK to exit.

www.telephones.

att.com

OK www.telephones. att.com

OK

Home area code

If you dial 7 digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the

7 digits of the telephone number.

HOME AREA CODE

- - -

BACK SET

This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only 7 digits.

To set the home area code:

1.

2.

3.

4.

5.

6.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or DIR on the telephone base to highlight Directory, then press SELECT .

Press OPTION to choose Home.

Press CID or DIR on the handset, or press CID or DIR on the telephone base to highlight Home area code, then press SELECT . The screen displays Only for 7 digits dialing from Caller ID log.

Use the dialing keys to enter the desired home area code.

• Press MUTE / DELETE base to erase a digit.

on the handset, or DELETE/X on the telephone

Press and hold MUTE /DELETE on the handset, or DELETE/X on the telephone base to erase all digits.

Press CID or DIR to move the cursor to the right or left, or press

CID or DIR on the telephone base to move the cursor to the left or right.

Press SET to save. The handset displays Area code will not show in

Caller ID log. You hear a confirmation tone.

NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code + telephone number), you will need to delete your home area code. With the home area code displayed, press and hold

MUTE

/DELETE on the handset, or DELETE/X on the telephone base and then press SET . The home area code is now restored to its default setting of _ _ _ (empty).

43

Telephone settings

Handset and telephone base settings

Cell area code

Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.

If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.

To set the cell area code:

1.

2.

3.

4.

Press MENU on the handset in idle mode to enter the main menu.

Press CID or DIR on the handset, or press CID or DIR on the telephone base to highlight Directory, then press SELECT .

Press CID or DIR on the handset, or press CID or DIR on the telephone base to highlight a desired downloaded directory, then press OPTION .

Press SELECT to choose Cell area code. The handset displays Only for 7

digits dialing from Caller ID log.

5.

Use the dialing keys to enter the desired cell area code.

• Press MUTE / DELETE base to erase a digit.

on the handset, or DELETE/X on the telephone

6.

Press and hold MUTE /DELETE on the handset, or DELETE/X on the telephone base to erase all digits.

Press CID or DIR on the handset to move the cursor to the right or left, or press CID or DIR on the telephone base to move the cursor to the left or right.

Press SET to save. The handset screen displays Area code will not show in

Caller ID log. You hear a confirmation tone.

44

Telephone operation

Make, answer and end a call

Make, answer or end a home call

Using a handset :

To make a home call :

• Press HOME/ FLASH or / SPEAKER, then enter the telephone number.

To predial a home call :

• Enter the telephone number, then press HOME/ FLASH or / SPEAKER.

To answer a home call :

• Press HOME/ FLASH or / SPEAKER.

To end a home call :

• Press OFF/ CANCEL, or put the handset in the telephone base or charger.

NOTES:

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press MUTE

/DELETE to backspace and delete; press and hold

REDIAL

/PAUSE to insert a dialing pause (a p appears).

You cannot answer a home call using your connected cell phone.

Using the telephone base:

To make a home call:

• Press HOME on the telephone base, then enter the telephone number.

To predial a home call :

• Enter the telephone number, then press HEADSET or HOME.

To answer a home call :

• Press HEADSET or HOME.

To end a call a home call :

• Press HOME.

NOTES:

The screen shows the elapsed time as you talk (in hours, minutes and seconds).

When predialing (preview numbers before dialing), press DELETE/X to backspace and delete; press

REDIAL

/PAUSE to insert a dialing pause (a p appears).

45

Telephone operation

Make, answer and end a call

Using a Bluetooth headset:

You can use a Bluetooth headset for home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance.

Please see the user’s manual of your Bluetooth headset for more information.

To answer a home call using a Bluetooth headset:

• Press HEADSET on the telephone base or the call key on your headset .

To end a home call:

• Press HEADSET , or the call key on your headset.

To transfer a call from the telephone base to a Bluetooth headset:

• Press HEADSET , then press SELECT or HEADSET again to choose the headset. The telephone base displays Transferring audio to Headset A.

To transfer a call from the Bluetooth headset back to the telephone base:

• Press HOME.

NOTES:

If you are on a call using a Bluetooth headset, and you lose the Bluetooth connection or the battery becomes depleted, the call is lost.

When you try to use a Bluetooth headset that is not connected to the base, the telephone base displays Headset not connected! Press CONNECT to connect your headset to the telephone system. Refer to Bluetooth connection from idle mode on page 22 and Connect/disconnect an active device on page 23.

While using the cell line, you cannot use the Bluetooth headset.

Call waiting on the home line

If you subscribe to call waiting service from your telephone service provider, you hear a tone if someone calls while you are already on a call.

Press HOME /FLASH on the handset, or press FLASH on the telephone base to put your current call on hold and take the new call.

Press the same key at any time to switch back and forth between calls.

46

Telephone operation

Make, answer and end a call

Make, answer or end a cell call

The TL96271/TL96371/TL96471 can be used to make or answer calls on the cell line. You can connect a maximum of 2 Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time.

Using a handset:

To make a cell call:

• Press CELLULAR. Enter the telephone number, then press DIAL .

To predial a cell call:

• Enter the telephone number, then press CELLULAR.

If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the telephone system prompts you to select a cell phone before you make a cell call.

To answer a cell call:

• Press CELLULAR.

To end a cell call:

• Press OFF/ CANCEL , or put the handset in the telephone base or charger.

NOTES:

You can also use your cell phone to answer the call.

If you do not want to answer the call, press REJECT . The screen displays Call rejected and then returns to the idle mode.

When you try to make a cell call but your cell phone is not connected to the base, the handset displays No cellular is ready for connection. Press CONNECT to connect your cell phone to the telephone system. Refer to Bluetooth connection from idle mode on page 22 and Connect/disconnect an active device on page 23.

47

Telephone operation

Make, answer and end a call

Using the telephone base:

To make a cell call:

1.

Press CELLULAR, then enter the telephone number.

2.

Press DIAL .

To predial a cell call:

• Enter the telephone number, then press CELLULAR.

If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the telephone system prompts you to select a cell phone before you make a cell call.

To answer or end a cell call:

• Press CELLULAR.

NOTES:

You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the telephone base.

If you do not want to answer the call, press REJECT . The screen displays Call rejected and then returns to the idle mode.

When you try to make a cell call but your cell phone is not connected to the base, the telephone base displays Cellular phone not connected. Press CONNECT to connect your cell phone to the telephone system. Refer to Bluetooth connection from idle

mode on page 22 and Connect/disconnect an active device on page 23.

Call waiting on the cell line

If you subscribe to call waiting service from your cell phone service provider, you hear a beep if someone calls while you are already on a call.

Using a handset:

• Press CELLULAR on the handset to put your current call on hold and take the new call.

• Press CELLULAR on the handset at any time to switch back and forth between calls.

-OR-

Press SWAP to switch. To switch back, press OPTION .

Press CID or DIR to highlight Swap, then press SELECT .

Using the telephone base:

Press SWAP on the telephone base. The original call is put on hold and you take the new call.

Press OPTION on the telephone base. Press CID or DIR to highlight

Swap. Press SELECT to resume the original call. The other incoming cell call is put on hold.

48

Telephone operation

Make, answer and end a call

Answer an incoming cell call while on a home call

If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset or telephone base you are using. The telephone base and all other handsets ring.

To answer the incoming cell call:

Using a handset :

• Press CELLULAR on the handset. The home call is automatically placed on hold, all other handsets and the telephone base display

Home call on hold and Cell line in use alternately.

Using the telephone base:

• Press CELLULAR on the telephone base . The home call is automatically placed on hold and all other handsets display Home call on hold and

Cell line in use alternately.

To end the cell call:

Using a handset :

• Press OFF/ CANCEL on the handset. The home line is still on hold. The telephone base and all other handsets all handsets and the telephone base display Home call on hold.

Using the telephone base:

• Press CELLULAR on the telephone base

All handsets display Home call on hold.

. The home line is still on hold.

To resume the home call on hold:

Using a handset :

• Press HOME/ FLASH on the handset off hold.

Using the telephone base:

• Press HOME on the telephone base.

NOTE: If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call is answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.

49

Telephone operation

Make, answer and end a call

Answer a home call while on a cell call

If you are on a cell call and you receive an incoming home call, you hear a beep and displays on the handset or telephone base you are using. The telephone base and all other handsets ring.

To answer the incoming home call:

Using a handset :

• Press HOME/ FLASH on the handset. The cell call is automatically placed on hold and all other handsets display Cell call on hold and Home line

in use alternately.

Using the telephone base:

• Press HOME on the telephone base. The cell call is automatically placed on hold. All handsets display Cell call on hold and Home line

in use alternately.

To end the home call:

Using a handset :

• Press OFF/ CANCEL

on the handset. The cell line is still on hold. The telephone base and all handsets display Cell call on hold.

Using the telephone base:

• Press CELLULAR on the telephone base . The cell line is still on hold.

The telephone base and all handsets display Cell call on hold.

To resume the cell call on hold:

Using a handset :

• Press CELLULAR on the handset.

Using the telephone base:

• Press CELLULAR on the telephone base.

NOTE: If you have turned on your answering system and you do not answer the incoming home call, the call is answered by your answering system.

50

Telephone operation

Conference calls

Conference home and cell calls

When you have calls established on the home and cell lines, you can create a 3-way conference.

To conference both home and cell calls:

1.

Press OPTION on the handset or telephone base.

2.

3.

Press CID or DIR to highlight Conference.

Press SELECT . The conferencing device’s screen displays Lines now in

conference.

To select an option while on a conference call:

1.

2.

Press OPTION on the handset or telephone base.

Press CID or DIR to highlight one of the following options:

End Home line

End Cell line

3.

End Conference

Directory

• Caller ID log

Press SELECT .

To end a conference call:

• Press OFF/ or charger.

CANCEL or put the handset back in the telephone base

-OR-

• Press OPTION on the handset or telephone base. Then press CID or

DIR on the handset or telephone base to highlight End Conference.

Press SELECT to end the conference.

Using the home and cell lines together:

You can be on two different calls at the same time using the cell line and home line and two handsets.

You cannot be on a call using the cell line and a Bluetooth headset via the home line at the same time. These are both Bluetooth devices and only one can be used at a time.

If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL96271/

TL96371/TL96471 device. Your cell phone is being used for the phone call so only features that are normally available during a call can be used.

51

Telephone operation

Options while on calls

Speakerphone

Using a handset :

During a call, press /SPEAKER on the handset to switch between the speakerphone and normal handset use.

Using the telephone base:

The speakerphone is the only audio option for the telephone base. Press

HOME or CELLULAR to place, answer, and to end calls from the telephone base.

Volume control

While on a call, you can adjust the listening volume on the handset or telephone base.

If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL96271/

TL96371/TL96471 handsets or telephone base.

To adjust the listening volume of a handset:

• Press VOLUME on the handset while on a call.

To adjust the listening volume of the telephone base:

• Press VOLUME on the telephone base while on a call.

NOTE: The handset earpiece volume setting (1-6) and speakerphone volume setting

(1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is also independent.

Silencing the ringer

When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.

To silence the handset ringer:

• Press SILENCE , OFF/

Ringer muted appears.

CANCEL or MUTE/ DELETE on the handset and

To silence the base ringer:

• Press SILENCE .

-OR-

Press MUTE.

The telephone base displays Ringer muted.

52

Telephone operation

Options while on calls

Mute

Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you.

To mute a call:

• While on a call, press MUTE/ DELETE on the handset, or press MUTE on the telephone base. When mute is on, the handset and telephone base show

Microphone off for a few seconds and the MUTE icon appears until the mute function is turned off.

To take a call off mute:

• Press MUTE/ DELETE on the handset, or press MUTE on the telephone base and resume speaking. When mute is off, Microphone on appears temporarily on the handset and telephone base.

Mute is automatically canceled when you end the call.

Temporary tone dialing

If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.

During a call:

1.

2.

3.

Press TONE on the handset or telephone base.

Use the dialing keys to enter the relevant number. The telephone sends touch-tone signals.

The telephone automatically returns to pulse dialing mode after you end the call.

53

Telephone operation

Options while on calls

Hold

You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects.

To place a home call on hold:

• Press HOLD on the handset or telephone base. Home call on hold appears on the handsets and telephone base. HOME/ FLASH flashes on the handsets and HOME flashes on the telephone base.

To resume a home call on hold:

• Press HOME/ FLASH on handsets or HOME on the telephone base.

To place a cell call on hold:

• Press HOLD on the handset or telephone base. on the handsets and telephone base. CELLULAR on the handsets and on the telephone base flash.

Cell call on hold appears

To resume a cell call on hold:

• Press CELLULAR on the handset or telephone base.

Equalizer

The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing.

While on a call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2,

Bass or Natural (the default setting) for the handset. The current setting shows on the handset for 2 seconds.

NOTES:

The equalizer feature does not apply to the speakerphone on the telephone base or the connected Bluetooth headset.

If you switch the call between the handset and speakerphone by pressing the audio setting remains unchanged.

/SPEAKER,

The current equalizer setting remains unchanged until you select a new setting.

54

Telephone operation

Options while on calls

Chain dialing

Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call.

Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.

To access a number in the directory while on a call:

Using a handset:

1.

2.

3.

Press OPTION .

Press CID or DIR to highlight Directory, then press SELECT .

4.

5.

Press CID or DIR to highlight the desired directory, then press REVIEW .

Press CID or DIR to highlight to the desired entry or perform an alphabetical search (page 83).

Press DIAL to dial the displayed number.

Using the telephone base:

1.

Press OPTION .

2.

Press CID or DIR to highlight Directory, then press SELECT .

3.

4.

5.

Press CID or DIR to highlight the desired directory, then press REVIEW .

Press CID or DIR to highlight to the desired entry or perform an alphabetical search (page 83).

Press DIAL to dial the displayed number.

Transfer a call

While on an outside call, you can transfer the call from one device to another.

1.

Press OPTION , then press SELECT to highlight Transfer.

• Your handset or the telephone base displays of registered devices.

TRANSFER TO: and a list

– Press CID or DIR on the handset or CID or DIR on the telephone base to highlight the destination device and then press SELECT .

2.

Your handset or telephone base displays Transferring call to HANDSET X,

Transferring call to BASE 0 or Transferring call to all... when you choose

Group. The destination device(s) rings.

Your handset or telephone base displays Call transferred when the other device picks up the call. You hear a confirmation tone.

NOTE: If the destination device does not answer within 30 seconds, the caller device displays No response to transfer and rings. If the caller device does not answer the call on hold within 30 seconds, the call will end automatically.

55

Telephone operation

Options while on calls

To access a number in the caller ID log while on a call:

Using a handset:

1.

2.

Press OPTION .

Press CID or DIR to highlight Caller ID log, then press SELECT .

3.

4.

5.

Press

Press

CID or DIR to highlight the desired directory, then press

CID or DIR to scroll to the desired entry.

Press DIAL to dial the displayed number.

REVIEW .

Using the telephone base:

1.

Press OPTION .

2.

3.

Press CID or DIR to highlight Caller ID log, then press SELECT .

Press CID or DIR to highlight the desired directory, then press REVIEW .

4.

5.

Press CID or DIR to scroll to the desired entry.

Press DIAL to dial the displayed number.

To access the redial list while on a call:

Using a handset:

1.

Press REDIAL/ PAUSE .

2.

3.

Press CID , DIR, or REDIAL/ PAUSE until the desired number displays.

Press DIAL to dial the displayed number.

Using the telephone base:

1.

Press REDIAL/ PAUSE .

2.

3.

Press CID, DIR, or REDIAL/ PAUSE until the desired number displays,

Press DIAL to dial the displayed number.

NOTES:

You can only view the numbers in the directory, caller ID log or redial list move to front and cannot edit, delete or save entries.

You cannot copy a caller ID log entry into the directory while on a call. For more details about the caller ID log, see page 92.

Press BACK or OFF /CANCEL on the handset, or BACK or CANCEL on the telephone base to exit the redial list, directory or caller ID log while on a call.

56

Telephone operation

Redial

The telephone base and each handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each handset and the telephone base are independent.

Review the redial list

To review the redial list of a handset:

1.

Press REDIAL/ PAUSE in idle mode.

2.

Press CID , DIR or REDIAL/ PAUSE repeatedly to browse the list. The handset beeps twice at the end of the list.

Press OFF/ CANCEL to exit.

To review the redial list of the telephone base:

1.

Press REDIAL/ PAUSE in idle mode.

2.

Press CID, DIR or REDIAL/ PAUSE repeatedly to browse the list. The telephone base beeps twice at the end of the list.

Press CANCEL to exit.

Dial a redial entry

To dial a redial entry on a handset:

1.

Press HOME/

CELLULAR to use the cell line. Then press REDIAL/ PAUSE to enter the redial list.

FLASH , or /SPEAKER to use the home line, or

2.

3.

Press CID , DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.

Press DIAL to dial the number displayed.

You can also select a redial entry before dialing.

1.

Press REDIAL/ PAUSE in idle mode.

2.

3.

Press CID , DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays. The handset beeps twice at the end of the list.

Press HOME/ FLASH , or /SPEAKER to use the home line, or

CELLULAR to use the cell line .

57

Telephone operation

Redial

To dial a redial entry on the telephone base:

1.

Press HOME to use the home line, or

CELLULAR to use the cell line. Then press

REDIAL/ PAUSE to enter the redial list.

2.

Press CID, DIR or REDIAL/ PAUSE repeatedly to browse and then press DIAL to dial the number displayed.

You can also select a redial entry before dialing.

1.

2.

3.

Press REDIAL in idle mode.

Press CID , DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays. The telephone base beeps twice at the end of the list.

Press HOME to dial using the home line, or CELLULAR to dial using the cell line.

Save a redial entry to the directory

Using a handset:

1.

2.

Press REDIAL/ PAUSE in idle mode.

Press CID , DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays.

3.

4.

5.

6.

Press SAVE .

The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.

• Press MUTE /DELETE to erase a digit.

Press and hold MUTE or MUTE /DELETE to erase all digits.

Press CID or DIR to move the cursor to the right or left.

Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

Press NEXT .

Press CID or DIR to highlight one of the following types:

Home

Cell

Work

Other

7.

Press NEXT . The screen displays ENTER NAME. Use the dialing keys

(page 79) to enter a name.

Press MUTE /DELETE to erase a character.

Press and hold MUTE /DELETE to erase all characters.

8.

• Press CID or DIR to move the cursor to the right or left, or press

CID or DIR on the telephone base to move the cursor to the left or right.

Press SAVE . Saved displays and you hear a confirmation tone.

58

Telephone operation

Redial

Using the telephone base:

1.

2.

3.

4.

Press REDIAL/ PAUSE in idle mode.

Press CID, DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays.

Press SAVE .

The screen displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.

• Press X/DELETE to erase a digit.

Press and hold X/DELETE to erase all digits.

Press CID or DIR to move the cursor to the left or right.

Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

5.

6.

Press NEXT .

Press CID or DIR to highlight one of the following types:

Home

Cell

Work

Other

7.

Press NEXT . The screen displays ENTER NAME. Use the dialing keys

(page 79) to enter a name.

Press DELETE/X to erase a character.

Press and hold DELETE/X to erase all characters.

Press CID or DIR to move the cursor to the left or right.

8.

Press SAVE . Saved displays and you hear a confirmation tone.

Delete a redial entry

Using a handset:

1.

Press REDIAL/ PAUSE when the handset is not in use.

2.

3.

Press CID , DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays.

Press MUTE /DELETE to delete the displayed number. You hear a confirmation tone.

Using the telephone base:

1.

2.

Press REDIAL/ PAUSE when the handset is not in use.

Press CID, DIR or REDIAL/ PAUSE repeatedly to browse until the desired number displays.

3.

Press DELETE/X to delete the displayed number. You hear a confirmation tone.

59

Telephone operation

Handset locator

This feature helps you find a misplaced handset.

To start paging:

Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging **.

To end paging:

Press /HANDSET LOCATOR on the telephone base.

-OR-

Press HOME/ FLASH , /SPEAKER, CELLULAR, PUSH TO TALK,

REDIAL/PAUSE, EQ or any dialing key ( 0-9, # (pound key), TONE ) on the handset.

NOTES:

If the handset ringer volume is set to off, the handset still rings when paged.

While the telephone base is paging, you may press MUTE/

DELETE

,

OFF

/CANCEL or

SILENCE on the handset to mute the paging tone.

If there is no response after 60 seconds, paging ends.

60

Multiple handset use

Join a call in progress

Join a call in progress

Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with telephone base and up to

4 system handsets.

Using a handset:

• Press HOME/ FLASH or /SPEAKER on another handset to join the call.

Using the telephone base:

• Press HOME on telephone base to join the call.

61

Multiple handset use

Intercom

Use the intercom feature for conversations between two handsets, or a handset and the telephone base.

You can buy additional expansion handsets (AT&T model TL90071, sold separately) for this telephone system. You can register up to 12 handsets to the telephone base.

Initiate an intercom call

Using a handset:

1.

Press MENU on the handset in idle mode.

2.

Press CID or DIR to highlight Intercom, then press SELECT .

Answering sys

Directory

Caller ID log

Intercom

BACK SELECT

Your handset displays INTERCOM and a list of devices.

– Press CID or DIR to highlight a destination device and then press SELECT . Your handset displays Calling HANDSET X, Calling BASE 0 or

Calling all devices .

INTERCOM

BASE 0

HANDSET 1

HANDSET 2

BACK SELECT

-OR-

Press 0 for BASE 0, 1-9 for handset 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or TONE and 2 for handset 12. Your handset displays Calling HANDSET X or

Calling BASE 0, or Calling all devices The other device rings and displays HANDSET X is calling.

-OR-

– Press TONE and then # (pound key) to call all devices.

The destination device(s) rings and displays HANDSET X is calling, or

HANDSET X is calling all.

62

Multiple handset use

Intercom

Using the telephone base:

1.

Press MENU on the telephone base in idle mode.

2.

Press press

CID or DIR to highlight Intercom, then

SELECT .

Answering sys

Directory

Caller ID log

Intercom

The telephone base displays INTERCOM and a list of registered handsets.

BACK SELECT

Press CID or DIR to highlight a destination handset or All handsets, and then press SELECT .

INTERCOM

Handset 2

-OR-

Handset 3

All handsets

Press 1-9 for handset 1-9, TONE and 0 for

BACK SELECT handset 10, TONE and 1 for handset 11, or TONE and 2 for handset 12.

-OR-

– Press TONE and then # (pound key) to call all handsets.

The telephone base displays Calling HANDSET X, or Calling all handsets.

The destination handset(s) rings and displays BASE 0 is calling.

To answer an intercom call at the destination device:

• Press HOME/ FLASH or /SPEAKER on the destination handset, or press

HOME on the telephone base. Both screens show Intercom.

To silence an intercom call:

• Press OFF/ CANCEL , MUTE/ DELETE or SILENCE on the destination handset, or press MUTE or SILENCE on the telephone base. The screen displays Ringer muted for a few seconds.

To mute while on an intercom call:

• Press MUTE/ DELETE on the handset, or MUTE on the telephone base. The screen displays Microphone off for a few seconds.

To end an intercom call at the destination handset:

• Press OFF/ CANCEL , END or place either handset back in the telephone base or charger. Both screens display Intercom ended.

To end an intercom call at the telephone base:

• Press END or CANCEL. Both screens display Intercom ended.

NOTES:

You can cancel the intercom call before it is answered by pressing CANCEL or END the telephone base, or pressing OFF/ CANCEL or END on your originating handset.

on

If you are calling all devices, only the first handset to pick up can answer the intercom call.

If the destination device does not answer the intercom call within 100 seconds, is in the directory or caller ID log, or is out of range, the initiating device displays

No answer. Try again.

63

Multiple handset use

Intercom

Answer an incoming call during an intercom call

When you receive an incoming home call during an intercom call, the two handsets on the intercom call hear an alert tone, and their screens display

Home Incoming call and then the caller ID. The telephone base and all other handsets ring.

To answer a home call during an intercom call:

Using a handset:

• Press HOME/ FLASH to answer the home call. The intercom call ends automatically.

• Press OFF/ CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring.

Using the telephone base:

• Press HOME to answer the home call and the intercom call ends automatically.

• Press CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring.

To answer a cell call during an intercom call:

When you receive an incoming cell call during an intercom call, the two handsets on the intercom call hear an alert tone, and their screens display

Cell Incoming call and then the caller ID. The telephone base rings and all other handsets ring.

Using a handset:

• Press CELLULAR to answer the cell call and the intercom call ends automatically.

• Press OFF/ CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring.

Using the telephone base:

• Press CELLULAR to answer the cell call. The intercom call ends automatically.

• Press CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring.

64

Multiple handset use

Call transfer using intercom

Use the intercom feature to transfer an outside call to another system handset or the telephone base.

To transfer an outside call:

Using a handset:

1.

When on an outside call, press OPTION .

2.

3.

Press CID or DIR to highlight Intercom, then press SELECT .

• Your handset displays

– Press CID or DIR to highlight a destination device and then press SELECT .

-OR-

INTERCOM plus a list of devices.

Transfer

Intercom

Directory

Caller ID log

BACK SELECT

– Press 0 for BASE 0, 1-9 for handset 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or TONE and 2 for handset 12.

-OR-

INTERCOM

BASE 0

HANDSET A 2

Group

BACK SELECT

– Press TONE and then # (pound key) to call all devices.

The call is automatically put on hold. Your handset displays Calling

HANDSET X, Calling BASE 0 or Calling all devices. The destination device rings and displays HANDSET X is calling, or HANDSET X is calling all.

To answer the call on the other device, press HOME/ FLASH or

/SPEAKER on the handset, or press HOME on the telephone base.

The outside call is still on hold and both devices now show Intercom.

4.

From this intercom call, you have the following options:

• You can transfer the call. Press OPTION and then press SELECT to select

Transfer on the calling handset. Your screen shows Call transferred. The other device automatically connects to the outside call.

• You can let the other device join you on the outside call in a 3-way conversation. Press OPTION , highlight Share call, and press SELECT .

You can end the intercom call and continue the outside call with your handset. Press HOME/ FLASH or CELLULAR on your handset.

You can press OFF/ CANCEL or END to hang up the intercom call

(the outside call will automatically go off hold and reconnect with your handset).

NOTES:

If you want to cancel an intercom call and reconnect to the outside call before the destination handset answers, press OFF/

CANCEL

or END on the originating handset.

• If the other handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or caller ID log, or is out of range, the calling handset shows No answer. Try again. and returns to the outside call.

65

Multiple handset use

Call transfer using intercom

Using the telephone base:

1.

When on an outside call, press OPTION .

2.

Press CID or DIR to highlight Intercom, then press SELECT .

• Your screen displays INTERCOM plus a list of handsets.

– Press handset or All handsets and then press SELECT .

-OR-

CID or DIR to highlight a destination

Transfer

Intercom

Directory

Caller ID log

BACK SELECT

– Press 1-9 for handset 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or

TONE and 2 for handset 12.

INTERCOM

Handset 2

Handset 3

All handsets

BACK SELECT

-OR-

Press TONE and then # (pound key) to call all handsets.

The call is automatically put on hold. The telephone base displays

Calling HANDSET X or Calling all handsets. The destination handset(s) rings and displays BASE 0 is calling.

3.

4.

To answer the call on any destination handset, press HOME/ FLASH . The outside call is still on hold while both the handset and the telephone base now show Intercom. You can now have a private conversation between the handset and the telephone base.

From this intercom call, you have the following options:

• You can transfer the call. Press OPTION and then SELECT to select

Transfer on the telephone base. The telephone base displays Call

transferred. The destination handset automatically connects to the outside call.

You can let the handset join you on the outside call in a 3-way conversation. Press OPTION .

, highlight Share call, and press SELECT .

You can end the intercom call and continue the outside call on the telephone base. Press CANCEL or END on the telephone base. The destination handset displays Intercom ended.

You can press CANCEL or END to hang up the intercom call (the outside call will automatically go off hold and reconnect with your telephone base).

NOTES:

To cancel the transfer and return to the external call before the intercom call is answered, press CANCEL on the telephone base.

• If the other handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or caller ID log, or is out of range, the calling handset shows No answer. Try again. and returns to the outside call.

66

Multiple handset use

Push-to-talk (PTT)

You can directly broadcast messages from one handset or telephone base to the speakerphone of one or a group of other devices. Any handset called can respond by pressing

PUSH TO TALK or PTT on the telephone base to begin a

2-way communication.

Only one handset can talk at a time. To do so, press and hold the PUSH TO TALK button.

You must release PUSH TO TALK, so the other person can respond.

Only one PTT can be active at a time.

While PTT is in use between handsets or telephone base, other handsets cannot use the intercom feature but can access the answering system.

• When you attempt to place a PTT call to another handset which is accessing the answering system, your handset displays Not available at

this time.

PTT on/off

You can turn PTT on or off on each device.

• When on, the handset can begin and receive PTT calls.

When off, the handset can begin PTT calls but will not receive PTT calls from other handsets. The idle handset displays No Incoming PTT.

When you attempt to place a PTT call to another handset that has the PTT feature turned off, your handset displays Not available at this time.

To turn PTT on or off:

Using a handset:

1.

2.

3.

Press PUSH TO TALK when the handset is not in use. The

PUSH TO TALK menu displays.

Press CID or DIR to highlight PTT On/Off, then press SELECT .

Press CID or DIR to highlight On or Off, then press

SELECT to save. You hear a confirmation tone.

PUSH TO TALK

HANDSET B 3

Group

PTT On/Off

BACK SELECT

INCOMING PTT

On

Off

BACK SELECT

67

Multiple handset use

Push-to-talk (PTT)

Using the telephone base:

1.

2.

3.

Press PTT when the telephone base is not in use.

The PUSH TO TALK menu displays.

Press CID or DIR to highlight PTT On/Off, then press SELECT .

Press CID or DIR to highlight On or Off, then press

SELECT to save. You hear a confirmation tone.

PUSH TO TALK

HANDSET B 3

Group

PTT On/Off

BACK SELECT

INCOMING PTT

On

Off

BACK SELECT

PTT to a single device

Using a handset:

1.

To begin a PTT call to a single device:

• Press PUSH TO TALK when the handset is not in use. Use the dialing keys to enter a device number ( 0 for telephone base, 1-9 for handsets

1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or

TONE and 2 for handset 12) to create the push-to-talk session.

2.

3.

-OR-

• Press PUSH TO TALK when the handset is not in use. Then press

CID or DIR to scroll to the desired handset or the telephone base.

Press SELECT or PUSH TO TALK to create the push-to-talk session.

Your handset displays Connecting to HANDSET X... or Connecting to

BASE 0... for a few seconds. When the connection is made, both yours and the destination handsets display Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination handset. While you are speaking, the handset displays

PTT To HANDSET X (X represents the destination handset number) or

PTT To BASE 0.

4.

5.

Release PUSH TO TALK after speaking. Both handsets beep once again.

After the handsets beep, you can press and hold PUSH TO TALK to continue speaking or the destination device can respond (see Answer a PTT call on page 72).

To end the PTT call, press OFF/ CANCEL or END .

The handset displays

Push to talk Ended for a few seconds.

-OR-

Place the handset in the telephone base or charger to end the PTT call.

NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

68

Multiple handset use

Push-to-talk (PTT)

Using the telephone base:

1.

To begin a PTT call to a single device:

2.

• Press PTT when the telephone base is not in use. Use the dialing keys to enter a handset number ( 1-9 for handsets 1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or TONE and 2 for handset 12) to create the push-to-talk session.

-OR-

• Press PTT when the telephone base is not in use. Then press CID or

DIR to scroll to the desired handset. Press SELECT or PTT to create the push-to-talk session.

The telephone base displays Connecting to HANDSET X... for a few seconds. When the connection is made, both screens display Press and

hold [PTT] to talk and beep once.

3.

4.

5.

Press and hold PTT on the telephone base. A chirp indicates your microphone is on. Speak towards the MIC. Your voice is broadcast to the destination handset. While you are speaking, the telephone base displays

PTT To HANDSET X (X represents the destination handset number).

Release PUSH TO TALK after speaking. The telephone base and the destination handset beep once again. After the handset beeps, you can press and hold PUSH TO TALK to continue speaking or the destination handset can respond (see Answer a PTT call on page 72).

To end the PTT call, press CANCEL or END .

The telephone base displays

Push to talk Ended for a few seconds.

NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses PTT within 10 seconds, the PTT call ends automatically.

69

Multiple handset use

Push-to-talk (PTT)

PTT to a group of devices

When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first three or four registered handsets and the telephone base will be eligible to use this feature. Other handsets can only use PTT for one-to-one calls.

Using a handset:

1.

To begin a PTT call to a group of devices:

• Press and hold PUSH TO TALK when the handset is not in use.

-OR-

Press PUSH TO TALK when the handset is not in use, then press

TONE and # (pound key).

-OR-

2.

3.

• Press PUSH TO TALK when the handset is not in use. Press CID or

DIR to highlight Group, then press SELECT or PUSH TO TALK.

Your handset displays Connecting to group... for a few seconds. When the connection is made, both your and the destination devices display

Press and hold [PTT] to talk and beep once.

Press and hold PUSH TO TALK on your handset. A chirp indicates your microphone is on. Speak towards the handset. Your voice is broadcast to the destination devices. While you are speaking, the handset displays

PTT To base & handset X (X represents the destination device numbers).

Release PUSH TO TALK after speaking. All eligible devices beep once again. After the handsets beeps, you can press and hold PUSH TO TALK to continue speaking or the destination devices can respond (see

Answer a PTT call on page 72).

4.

Press OFF/ CANCEL or END to end the PTT call. The handset displays

Push to talk Ended for a few seconds.

-OR-

Place the handset in the telephone base or charger to end the PTT call.

NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

70

Multiple handset use

Push-to-talk (PTT)

Using the telephone base:

1.

To begin a PTT call to a group of devices:

• Press and hold PTT when the telephone base is not in use.

-OR-

Press PTT when the telephone base is not in use, then press TONE and # (pound key).

-OR-

Press PTT when the telephone base is not in use. Press CID or DIR to highlight Group, then press SELECT or PTT.

2.

3.

4.

Your screen displays Connecting to group... for a few seconds. When the connection is made, both screens display Press and hold [PTT] to talk and beep once.

Press and hold PTT on the telephone base. A chirp indicates your microphone is on. Speak towards the microphone. Your voice is broadcast to the destination handsets. While you are speaking, the screen displays

PTT To handset X (X represents the destination handset numbers).

Release PTT after speaking. All eligible handsets beep once again. After the telephone base beeps, you can press and hold PTT to continue speaking or the destination handsets can respond (see Answer a PTT call on page 72).

Press CANCEL or END to end the PTT call. The telephone base displays

Push to talk Ended for a few seconds.

NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses

PTT within 10 seconds, the PTT call ends automatically.

71

Multiple handset use

Push-to-talk (PTT)

Answer a PTT call

You can respond to a PTT call whenever the speakerphone light is off, as described below.

Using a handset:

When your handset receives a PTT call, the handset beeps, and you hear the other caller’s voice. The speakerphone light is on, and the handset displays

PTT From BASE 0 To handset: Y or PTT From HANDSET X To handset: Y

( X represents the initiating handset number and Y represents your handset number and other destination device numbers if any; a maximum of 4 device numbers appear).

When the caller finishes, the handset beeps and displays Press and hold

[PTT] to talk, and the speakerphone light turns off.

Press and hold PUSH TO TALK on your handset. When you hear a chirp, speak towards the handset.

• While you are speaking, your handset displays PTT To BASE 0 or

PTT To HANDSET X, or PTT To base & handset: X.

Your voice is broadcast to all destination devices.

The speakerphone light is off.

Release PUSH TO TALK when you finish speaking. Your handset beeps. After the beep, if your speakerphone light is off, you can press and hold

PUSH TO TALK to continue speaking or the destination devices can respond.

Using the telephone base:

When the telephone base receives a PTT call, the telephone base beeps, and you hear the other caller’s voice, the speakerphone light is on, and the telephone base displays PTT From HANDSET X To Base 0 or PTT From

HANDSET X To base & HS: Y (X represents the initiating handset number and Y represents other handset numbers; a maximum of 4 handset numbers appear).

When the caller finishes, the telephone base beeps and displays Press and

hold [PTT] to talk, and the speakerphone light is off.

Press and hold PTT on the telephone base. When you hear a chirp, speak towards the handset.

While you are speaking, the telephone base displays PTT To HANDSET X.

Your voice is broadcast to all destination handsets.

The speakerphone light is off.

Release PTT when you finish speaking. The telephone base beeps. After the beep, you can press and hold PTT to continue speaking or the destination handsets can respond.

72

Multiple handset use

Push-to-talk (PTT)

Change a one-to-one PTT call to an intercom call

You can convert a one-to-one PTT conversation to an intercom call.

Using a handset:

1.

2.

When your handset displays Press and hold [PTT] to talk, press INTCOM .

Your handset displays Switch to Intercom? Press SELECT to confirm.

• Your handset then displays Calling HANDSET Y (Y represents the destination handset number) or Calling BASE 0. The destination handset temporarily displays Push to talk Ended and then HANDSET X

is calling (X represents the originating handset number).

On the destination device, press HOME/ FLASH or /SPEAKER on the handset or HOME on the telephone base to answer the intercom call.

Both devices now display Intercom.

3.

To end the intercom call, press OFF/ CANCEL , END or place the handset in the telephone base or charger. Both devices display Intercom ended.

Using the telephone base:

1.

2.

3.

When the telephone base displays Press and hold [PTT] to talk, press

INTCOM .

The telephone base displays Switch to Intercom? Press SELECT .

• The telephone base then displays Calling HANDSET Y (Y represents the destination handset number). The destination handset temporarily displays Push to talk Ended and then BASE 0 is calling.

On the destination handset, press HOME/ FLASH or /SPEAKER to answer the intercom call. Both screens now display Intercom.

To end the intercom call, press CANCEL or END on the telephone base.

Both screens display Intercom ended.

73

Multiple handset use

Push-to-talk (PTT)

End or leave a PTT call

For a one-to-one PTT call, both the originating and destination devices can end the PTT call. For one-to-group PTT calls, the initiating devices can end the PTT call for the group of devices on that PTT call. If any one of the destination devices leaves the PTT call, the call continues until all participants or the initiator hangs up.

To end or leave PTT:

Using a handset:

Press OFF/ CANCEL , END or place the handset in the telephone base or charger. The handset displays Push to talk Ended. After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses

PUSH TO TALK within 10 seconds, the PTT call ends automatically.

NOTES: After PUSH TO TALK is released, the PTT call remains open for a short time. If no one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.

Using the telephone base:

Press CANCEL or END . The telephone base displays Push to talk Ended.

Answer an incoming call during PTT

When you receive an incoming outside call during PTT, there is a call waiting tone. The caller ID displays alternately with the PTT screen.

During a one-to-one PTT call, press HOME/ FLASH or CELLULAR on your originating or destination handset, or press HOME or CELLULAR on the telephone base. The PTT call ends automatically and the outside call is answered.

During a one-to-group PTT call, press HOME/ FLASH or CELLULAR on the originating handset, or press HOME or CELLULAR on the originating telephone base. The PTT call ends automatically and the outside call is answered.

During a one-to-group PTT call, press HOME/ FLASH or CELLULAR on any one of the destination handsets, or press HOME or CELLULAR on the destination telephone base. That handset or telephone base answers the outside call. The PTT call continues for the rest of the PTT participants.

To leave the PTT call without answering the incoming call, press

OFF/ CANCEL on the handset, or press CANCEL on the telephone base.

The telephone continues to ring.

74

Multiple handset use

Push-to-talk (PTT)

Make an outgoing call during PTT

During a one-to-one PTT call, press HOME/ FLASH or CELLULAR on the handset, or press HOME or CELLULAR on the telephone base to get a dial tone. The PTT call ends automatically.

During a one-to-group PTT call, press HOME/ FLASH or CELLULAR on the originating handset, or press HOME or CELLULAR on the originating telephone base. The PTT call ends automatically and you get a dial tone.

During a one-to-group PTT call, press HOME/ FLASH or CELLULAR on any one of the destination devices, or press HOME or CELLULAR on the destination telephone base. That device gets a dial tone. The PTT call continues for the rest of the PTT participants.

75

Directory

About the directory

The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one device apply to all.

Only one device can review the directory at a time. If another device tries to enter the directory, its screen shows Not available at this time.

• When there are no records in the directory, the screen shows

Directory empty.

• When the directory is full and you try to save an entry, the screen shows

Directory full.

• When you try to save a number already stored in the directory, the screen shows Already saved.

All of the instructions on pages 77-91 for the directories apply to the home directory and all downloaded directories. Creating a new entry on page 77 only applies to the home directory.

You cannot create new entries in your downloaded directories with a

TL96271/TL96371/TL96471 handset or telephone base. Entries must be downloaded from your cell phone (see Download directory on pages 27-28).

76

Directory

Create and review entries

Create a new entry in the home directory

1.

2.

3.

4.

Using a handset:

5.

Press MENU on the handset in idle mode to enter the main menu .

Press CID or DIR to highlight Directory, then press SELECT .

Press OPTION to select Home.

Press SELECT to choose Add contact. The screen displays

ENTER NUMBER.

Use the dialing keys to enter a telephone number.

• Press MUTE /DELETE to erase a digit.

Press and hold MUTE /DELETE to erase all digits.

Press CID or DIR to move the cursor to the right or left.

Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

-OR-

6.

7.

Copy a number from the redial list.

• Press REDIAL/ PAUSE repeatedly to browse for a number. Press INSERT to copy the displayed number.

and then CID , DIR or REDIAL/ PAUSE

Press NEXT .

Press CID or DIR to highlight one of the following types:

8.

9.

10.

Home

Cell

Work

Other

Press NEXT .

The screen displays ENTER NAME.

Use the dialing keys (see page 79) to enter the name.

• Press MUTE /DELETE to erase a character.

Press and hold MUTE /DELETE to erase all characters.

Press CID or DIR to move the cursor to the right or left.

Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone.

NOTE: You cannot create new entries in your downloaded directories from your TL96271/

TL96371/TL96471 handsets. Entries must be downloaded from your cell phone (see

Download directory on pages 27-28).

77

Directory

Create and review entries

1.

2.

3.

4.

Using the telephone base:

5.

Press MENU on the telephone base in idle mode to enter the main menu .

Press CID or DIR to highlight Directory, then press SELECT .

Press OPTION to select Home.

Press SELECT to choose Add contact. The screen displays

ENTER NUMBER.

Use the dialing keys to enter a telephone number.

• Press DELETE/X to erase a digit.

Press and hold DELETE/X to erase all digits.

Press CID or DIR to move the cursor to the right or left.

Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

6.

7.

8.

9.

10.

-OR-

Copy a number from the redial list.

• Press REDIAL/ PAUSE and then CID , DIR or REDIAL/ PAUSE repeatedly to browse for a number. Press INSERT to copy the displayed number.

Press NEXT .

Press CID or DIR to highlight one of the following types:

Home

Cell

Work

Other

Press NEXT .

The screen displays ENTER NAME.

Use the dialing keys (see page 79) to enter a name.

Press DELETE/X to erase a character.

Press and hold DELETE/X to erase all characters.

• Press CID or DIR to move the cursor to the left or right.

Press SAVE to confirm and the screen shows Saved. You hear a confirmation tone.

NOTE: You cannot create new entries in your downloaded directories from your TL96271/

TL96371/TL96471. Entries must be downloaded from your cell phone (see Download

directory on pages 27-28).

78

Directory

Create and review entries

Dialing keys

Dialing key

7

8

5

6

9

0

*

#

3

4

1

2

M

P

G

J

A

D

1

1

T

W

Space

N

Q

H

K

B

E

2

.

U

X

0

V

Y

I

L

O

R

C

F

3

t

Z m

S g j a d

Characters by number of key presses

4

,

5

( n p h k u w b e

6

) l i c f o q v x

7

*

2

3

4

5

6 r

8 y

8

# s z

9

&

7

9

NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.

10

/

11

,

79

Directory

Create and review entries

Add a predialed telephone number to the directory

You can save a predialed telephone number to the directory.

To add a predialed telephone number:

Using a handset:

1.

2.

3.

Enter the telephone number in idle mode (see Step 5 in

Create a new entry in the home directory on page 78).

Press SAVE to move on to edit the number (see Step 3 in

Edit a directory entry on page 85) and then press NEXT .

Press CID or DIR to highlight one of the following types:

4.

5.

6.

Home

Cell

Work

Other

Press NEXT .

The screen displays ENTER NAME.

Use the dialing keys (see page 79) to enter the name.

• Press MUTE /DELETE to erase a character.

Press and hold MUTE /DELETE to erase all characters.

Press CID or DIR to move the cursor to the right or left.

Press SAVE and the screen shows Saved. You hear a confirmation tone.

888-883-2445

--:-- --/--

BACK SAVE

EDIT NUMBER

888-883-2445

BACK NEXT

SELECT LABEL

Home

Cell

Work

BACK NEXT

ENTER NAME

-

BACK SAVE

Saved

80

Directory

Create and review entries

Using the telephone base:

1.

Enter the telephone number in idle mode (see Step 5 in

Create a new entry in the home directory on page 77).

2.

3.

Press SAVE to move on to the number (see Step 3 in

Edit a directory entry on page 85) and then press NEXT .

Press CID or DIR to highlight one of the following types:

4.

5.

6.

Home

Cell

Work

Other

Press NEXT . The screen displays ENTER NAME.

Use the dialing keys (see page 79) to enter a name.

Press DELETE/X to erase a character.

Press and hold DELETE/X to erase all characters.

Press CID or DIR to move the cursor to the left or right.

Press SAVE and the screen shows Saved. You hear a confirmation tone.

888-883-2445

BACK SAVE

EDIT NUMBER

888-883-2445

BACK NEXT

SELECT LABEL

Home

Cell

Work

BACK NEXT

ENTER NAME

_

SAVE

Saved

81

Directory

Create and review entries

Review the directory

Entries are sorted alphabetically.

To review the directory:

Using a handset or telephone base:

1.

2.

3.

Press DIR in idle mode.

Press CID or DIR on handset, or CID or DIR on the telephone base to highlight a directory, then press REVIEW .

Press CID or DIR on handset, or CID or DIR on the telephone base to browse.

-OR-

1.

2.

3.

4.

1.

2.

3.

4.

Press MENU in idle mode .

Press CID or DIR on handset, or CID or DIR on the telephone base to highlight Directory, then press SELECT .

Press CID or DIR on handset, or CID or DIR on the telephone base to highlight a directory, then press REVIEW .

Press CID or DIR on handset, or CID or DIR on the telephone base to browse.

-OR-

Press OPTION while on call .

Press CID or DIR on handset, or CID or DIR on the telephone base to highlight Directory, then press SELECT .

Press CID or DIR on handset, or CID or DIR on the telephone base to highlight a directory, then press REVIEW .

Press CID or DIR on handset, or CID or DIR on the telephone base to browse.

NOTE: When the desired entry displays, press # (pound key) on the handset or telephone base repeatedly to show different dialing options.

82

Directory

Create and review entries

3-character alphabetical search

You can use the enhanced 3-character search to find your contacts quickly and efficiently.

To start the search:

1.

Follow the steps in Review the directory on the previous page to enter the directory.

2.

When an entry appears, use the dialing keys to enter the letters associated with the name (see page 79). You can enter up to 3 letters for the search.

The letters will show at the top left hand corner of the screen. After you have entered one to three letters, the system starts searching in the directory. If there is no name matching the letter(s) entered, the next closest match in alphabetical order appears. If necessary, press CID or

DIR on the handset, or CID or DIR on the telephone base to browse.

NOTE: The cursor automatically moves to the next position 2 seconds after you enter a letter. If you do not enter another letter in the coming 2 seconds, the system starts searching in the directory.

83

Directory

Dial, edit or delete a directory

Dial a directory entry

You can dial a directory entry on any line.

To dial a directory entry:

1.

2.

3.

Search for the desired entry in the directory (see

Review the directory and 3-character alphabetical

search on pages 82 and 83).

888-883-2445

1-888-883-2445

883-2445

1-883-2445

When the desired entry appears, press # (pound key) repeatedly on the handset or telephone base to show different dialing options.

When the displayed number is in the correct format, press HOME/ FLASH or /SPEAKER on the handset, or press HOME on the telephone base to use the home line. Press CELLULAR on the handset or on the telephone base to use the cell line.

84

Directory

Dial, edit or delete a directory

Edit a directory entry

You can edit any directory entry. However, be aware that if you download a directory from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the TL96271/TL96371/TL96471, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, then download the directory.

Using a handset:

1.

Search for the desired entry in the directory (see Review the directory or

3-character alphabetical search on pages 82 or 83).

2.

3.

When the desired entry appears, press EDIT . The handset shows

EDIT NUMBER.

Use the dialing keys to edit the number.

4.

5.

Press MUTE /DELETE to erase a digit.

Press and hold MUTE /DELETE to erase all digits.

Press CID or DIR to move the cursor to the right or left.

Press and hold

Press NEXT .

REDIAL /PAUSE to insert a dialing pause (a p appears).

Press CID or DIR to highlight one of the following types:

Home

Cell

• Work

• Other

Press NEXT . The screen displays EDIT NAME.

6.

7.

8.

Use the dialing keys (see page 79) to enter the name.

Press MUTE /DELETE to erase a character.

Press and hold MUTE /DELETE to erase all characters.

• Press CID or DIR to move the cursor to the right or left.

Press SAVE to confirm and the handset shows Saved.

85

Directory

Dial, edit or delete a directory

Using the telephone base:

1.

Search for the desired entry in the directory (see Review the directory or

3-character alphabetical search on pages 82 or 83).

2.

When the desired entry appears, press EDIT . The telephone base shows

EDIT NUMBER.

3.

Use the dialing keys to edit the number.

• Press DELETE/X to erase a digit.

Press and hold

Press CID or DIR to move the cursor to the right or left.

Press and hold

DELETE/X to erase all digits.

REDIAL /PAUSE to insert a dialing pause (a p appears).

4.

5.

6.

7.

Press NEXT .

Press CID or DIR to highlight one of the following types:

Home

Cell

• Work

• Other

Press NEXT . The screen displays EDIT NAME.

Use the dialing keys (see page 79) to edit the name.

8.

Press DELETE/X to erase a character.

Press and hold DELETE/X to erase all characters.

• Press CID or DIR to move the cursor to the left or right.

Press SAVE to confirm and the handset shows Saved.

86

Directory

Dial, edit or delete a directory

Edit the type of a directory entry

If you only want to edit the type of a directory entry:

1.

Search for the desired entry in the directory (see

the directory or 3-character alphabetical search on pages 82 or 83).

Review

2.

When the desired entry appears, press LABEL . Enter the corresponding shortcut keys shown on the screen.

-OR-

SELECT LABEL

1 :Home 2 :Cell

3 :Work 4 :Other

CLEAR

SELECT LABEL

1 :Home 2 :Cell

3 :Work 4 :Other

Press CLEAR to erase the assigned label.

CLEAR

Delete a directory entry

To delete an entry:

1.

Search for the desired entry in the directory (see Review the directory or

3-character alphabetical search on pages 82 or 83).

2.

3.

When the desired entry appears, press MUTE /DELETE on the handset or

DELETE/X on the telephone base. The screen displays Delete contact? and the name of the entry. Press YES to confirm.

The screen displays Contact deleted and then the next alphabetical entry in the directory. You hear a confirmation tone.

NOTE: Once a directory entry is deleted, it cannot be retrieved.

87

Directory

Dial, edit or delete a directory

Remove a downloaded directory

Using a handset:

1.

Search for the desired downloaded directory in the directory menu (see

Review the directory on page 82).

2.

3.

4.

When the desired downloaded directory is chosen, press OPTION , then press CID or DIR to highlight Remove dir.

Press SELECT . The screen displays Directory Cell Phone A will be erased.

Press YES to confirm. The handset displays Erasing directory... and then

Directory removed. You hear a confirmation tone.

Using the telephone base:

1.

Search for the desired downloaded directory in the directory menu (see

Review the directory on page 82).

2.

3.

4.

When the desired downloaded directory is chosen, press OPTION , then press CID or DIR to highlight Remove dir.

Press SELECT . The screen displays Directory Cell Phone A will be erased.

Press YES to confirm. The handset displays Erasing directory... and then

Directory removed. You hear a confirmation tone.

88

Directory

Speed dial directory

Assign a speed dial directory entry

You can assign 10 of your directory entries to a speed dial slot ( 0-9). The speed dial entries are shared by all handsets.

Up to 10 speed dial entries can be stored. The speed dial number must be created from an existing entry in the Home directory or a Bluetooth directory.

Using a handset or telephone base:

1.

Press MENU in idle mode.

2.

3.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Directory, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Speed dial, then press REVIEW .

4.

5.

6.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight an empty slot, then press ASSIGN .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight the desired directory, then press REVIEW .

Search for the desired entry in the directory (see Review the directory or

3-character alphabetical search on pages 82 or 83). When the desired entry appears, press ASSIGN . You hear a confirmation tone.

89

Directory

Speed dial directory

Review the speed dial directory

Using a handset or telephone base:

1.

2.

3.

4.

Press MENU in idle mode.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Directory, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Speed dial, then press REVIEW .

Press CID or DIR on the handset, or CID or DIR on the telephone base to browse.

Dial a speed dial entry

Using a handset:

1.

Press and hold the dialing key ( 0-9) corresponding to the assigned entry you wish to call.

2.

Press HOME/ FLASH or /SPEAKER to dial with the home line

, or

CELLULAR to dial with the cell line.

Using the telephone base:

1.

Press and hold the dialing key ( 0-9) corresponding to the assigned entry you wish to call.

2.

Press HOME to dial with the home line

, or CELLULAR to dial with the cell line.

Reassign a speed dial entry

Using a handset or telephone base:

1.

Press MENU in idle mode.

2.

3.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Directory and then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Speed dial, then press REVIEW .

4.

5.

6.

7.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight the desired slot.

Press ASSIGN . The screen displays the directory at the current assigned entry.

Search for the desired entry in the directory (see Review the directory or

3-character alphabetical search on pages 82 or 83). When the desired entry appears, press ASSIGN .

The screen displays Entry B replaces Entry A Accept? Press YES to confirm. You hear a confirmation tone.

90

Directory

Speed dial directory

Delete a speed dial entry

Using a handset or telephone base:

1.

Press MENU in idle mode.

2.

3.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Directory and then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Speed dial, then press REVIEW .

4.

5.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight assigned slot, then press MUTE /DELETE on the handset or DELETE/X on the telephone base.

The screen displays Delete Entry A speed dial assignment? Press YES to confirm. You hear a confirmation tone.

NOTE: Deleting a speed dial entry does not affect the directory entry.

91

Caller ID

About caller ID

This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID from the home line and cell line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 93).

Information about caller ID with call waiting

Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.

It may be necessary to change your telephone service to use this feature. Contact your telephone service provider if: NEW

CHARLIE JOHNSON

• You have both caller ID and call waiting, but as separate services (you may need to combine these services).

888-883-2445

5:32am 8/06

SAVE

You have only caller ID service, or only call waiting service.

You don’t subscribe to caller ID or call waiting services.

There are fees for caller ID services. In addition, services may not be available in all areas.

NEW

CHARLIE JOHNSON

888-883-2445

5:32am 8/06

Caller ID information is available only if both you and the

SAVE caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. A caller ID log entry can show a maximum number of 15 digits.

NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.

92

Caller ID

Caller ID operation

How the caller ID history (caller ID log) works

The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to the telephone base and all handsets, so changes made using any handset or the telephone base are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history.

NOTE: If the phone number has more than 15 digits, only the last 15 digits will be saved or shown in the caller ID log.

Memory match

If the incoming telephone number matches the last 7 digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.

For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

NOTE: The number you see on your caller ID is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If the last 7 digits of the incoming telephone number do not match a number in your directory, the name appears as it is delivered by the telephone service provider.

93

Caller ID

Caller ID operation

Review the caller ID log

Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.

Using a handset:

1.

When a handset is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call.

-OR-

You can also review the caller ID history by pressing

MENU . Press CID or DIR to scroll to Caller ID log, then press SELECT .

2.

Press CID or DIR to highlight the desired line (home or cell), then press REVIEW .

3.

Press CID or DIR to browse.

HANDSET 1

6 Missed calls

7:45am 8/06

BACK MENU

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Charlie Johnson

888-883-2445

7:45am 8/06

BACK SAVE

Caller’s name

Appears when there are new or missed calls.

Caller’s number

Time of call

NEW

Charlie Johnson

888-883-2445

7:45am 8/06

SAVE

Date of call

94

Caller ID

Caller ID operation

Using the telephone base:

1.

When the telephone base is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call.

-OR-

You can also review the caller ID history by pressing MENU . Press CID or DIR to scroll to

Caller ID log, then press SELECT .

2.

Press CID or DIR to highlight the desired line (home or cell), then press REVIEW .

3.

Press CID or DIR to browse.

BASE

6 Missed calls

7:45am 8/06

MENU

NOTE: Only one handset or the telephone base can review the caller ID history at a time. If another handset or the telephone base tries to enter the caller ID log, it shows Not available at this time.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Charlie Johnson

888-883-2445

7:45am 8/06

SAVE

Caller’s name

Caller’s number

Time of call

NEW

Charlie Johnson

888-883-2445

7:45am 8/06

SAVE

Appears when there are new or missed calls.

Date of call

95

Caller ID

Caller ID operation

View dialing options

Although the caller ID log entries may contain 10 digits (the area code plus the 7-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.

While reviewing the caller ID log, press

# (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.

888-883-2445

1-888-883-2445

883-2445

1-883-2445

883-2445

1-883-2445

Press #

(pound key)

Press 1

Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory.

888-883-2445

1-888-883-2445

When the number shows the correct format for dialing:

• Press HOME/ FLASH or /SPEAKER on the handset, or HOME on the telephone base to call the number using the home line.

-OR-

Press CELLULAR on the handset or on the telephone base to call the number using the cell line.

Dial a caller ID log entry

Using a handset:

1.

Search for the desired entry in the caller ID log (see

log on page 94).

Review the caller ID

2.

When the desired entry is displayed and is in the correct format for dialing, press HOME/ FLASH or /SPEAKER to dial with the home line, or CELLULAR to dial with the cell line.

Using the telephone base:

1.

Search for the desired entry in the caller ID log (see

log on page 95).

Review the caller ID

2.

When the desired entry is displayed and is in the correct format for dialing, press HOME to dial with the home line . Press CELLULAR to dial with the cell line.

96

Caller ID

Caller ID operation

Save a caller ID log entry to the directory

Caller ID log entries can only be saved to the Home directory.

To save a caller ID log entry:

Using a handset:

1.

2.

3.

Select a desired entry in the caller ID log (see Review the caller ID log on page 94).

When the desired entry appears, press # (pound key) repeatedly to show different dialing options.

When the number is in the correct format, press SAVE . The handset shows

EDIT NUMBER.

4.

Use the dialing keys to edit the number.

• Press MUTE /DELETE to erase a digit.

Press and hold MUTE /DELETE to erase all digits.

Press CID or DIR to move the cursor to the right or left.

• Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

Press NEXT .

5.

6.

Press CID or DIR to highlight one of the following types:

• Home

7.

Cell

Work

• Other

Press NEXT . The handset displays EDIT NAME.

8.

9.

Use the dialing keys (see page 79) to edit the name.

Press

Press

MUTE /DELETE to erase a character.

Press and hold MUTE /DELETE to erase all characters.

CID or DIR to move the cursor to the right or left.

Press TONE to toggle the name order. For example, Robert Brown becomes Brown Robert when you press TONE .

Press SAVE to confirm and the handset shows Saved. You hear a confirmation tone.

97

Caller ID

Caller ID operation

Using the telephone base:

1.

Select a desired entry in the caller ID log (see page 95).

Review the caller ID log on

2.

3.

When the desired entry appears, press # (pound key) repeatedly to show different dialing options.

When the number is in the correct format, press SAVE . The telephone base shows EDIT NUMBER.

4.

Use the dialing keys to edit the number.

• Press DELETE/X to erase a digit.

Press and hold DELETE/X to erase all digits.

Press CID or DIR to move the cursor to the right or left.

Press and hold REDIAL /PAUSE to insert a dialing pause (a p appears).

5.

6.

Press NEXT .

Press CID or DIR to highlight one of the following types:

Home

Cell

7.

8.

Work

Other

Press NEXT . The telephone base displays EDIT NAME.

Use the dialing keys (see page 79) to edit the name.

9.

Press DELETE/X to erase a character.

Press and hold DELETE/X to erase all characters.

Press CID or DIR to move the cursor to the left or right.

Press TONE to toggle the name order. For example, Robert Brown becomes Brown Robert when you press TONE .

Press SAVE to confirm and the telephone base shows Saved. You hear a confirmation tone.

NOTES:

If the caller’s name you received from the telephone service provider is in all capital letters, the first letter of every word remains a capital letter, while other letters become lowercase. However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter.

Another exception is that “VAN DER” will be changed to “Van der”.

When you try to save a caller ID entry without any caller ID information, the screen displays Unable to save.

When you try to save a number already stored in the directory, the screen shows

Already saved.

98

Caller ID

Caller ID operation

Delete from the caller ID log

To delete a single entry:

1.

Select a desired entry in the caller ID log (see page 94 or page 95).

Review the caller ID log on

2.

When the desired entry is displayed, press MUTE /DELETE on the handset or press DELETE/X on the telephone base. The screen shows the previous caller ID log entry. You hear a confirmation tone.

To delete all entries:

Using a handset:

1.

Press CID on the handset in idle mode.

-ORa) Press MENU on the handset in idle mode to enter the main menu.

2.

CALLER ID LOG

Home b) Press CID or DIR to highlight Caller ID log.

Press SELECT .

ERASE REVIEW c)

Press ERASE . If you choose the home caller ID log, the handset displays

Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to confirm.

You hear a confirmation tone.

Using the telephone base:

1.

Press CID on the telephone base in idle mode.

-ORa) Press MENU on the handset in idle mode to enter the main menu.

2.

b) Press CID or DIR to highlight Caller ID log.

c) Press SELECT .

CALLER ID LOG

Home

Press ERASE . If you choose the home caller ID log, the handset displays Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete

all Cell phone A calls? Press YES to confirm. You hear a

ERASE REVIEW confirmation tone.

99

Caller ID

Caller ID operation

Reasons for missing caller ID information

There are occasions when other information or no information shows for various reasons:

L

On-screen message

Private name

Private number

Private caller

Unknown name

Unknown number

Unknown caller

Reason

It is a long distance call.

The caller prefers not to show the name.

The caller prefers not to show the phone number.

The caller prefers not to show the phone number and name.

Your telephone service provider cannot determine the caller’s name.

Your telephone service provider cannot determine the caller’s number.

No information is available about this caller.

100

Answering system

Answering system settings

Answer ON/OFF

If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service.

If your answering system is turned off and you change any of its settings, the answering system automatically turns on again and the screen displays

Calls will be answered.

When the answering system is turned on, the

/ANS ON light on the telephone base turns on and both the base and handset screens display ANS ON.

To turn the answering system on or off:

Using the telephone base:

Press /ANS ON to turn the answering system on or off. When the answering system is turned on, it announces, “Calls will be answered.” The telephone base screen displays Calls will be answered. When the answering system is turned off, it announces, “Calls will not be answered.” The telephone base screen displays Calls will not be answered.

Play messages

-OR-

Answering sys

Directory

Caller ID log

1.

Press MENU on the telephone base in idle mode to enter the main menu.

BACK SELECT

2.

3.

4.

Press press

Press

CID

SELECT

CID

or DIR to highlight Answering sys, then

.

or DIR to highlight Answer ON/OFF, then press SELECT .

Press CID or DIR to highlight On or Off, then press

SET to save. You hear a confirmation tone.

ANSWERING SYS

Delete all old

Record memo

Answer ON/OFF

BACK SELECT

ANSWER ON/OFF

On

Off

NOTES:

If there is no remaining recording time, the answering system announces “Calls will not be answered.” and cannot be turned on.

BACK SET

If the total remaining recording time is less than three minutes, the answering system announces “Less than three minutes to record.” and your screens display Rec mem low.

If the answering system is off, you may press /ANS ON on the telephone base to turn on the answering system during an incoming call. The answering system answers the call immediately if there is remaining time.

101

Answering system

Answering system settings

Using a handset:

1.

2.

3.

Press MENU in idle mode to enter the main menu.

Press CID or DIR to highlight Answering sys, then press SELECT .

Press CID or DIR to highlight Answer ON/OFF, then press SELECT .

4.

Press CID or DIR to highlight On or Off, then press

SET to save. You hear a confirmation tone.

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

ANSWERING SYS

Delete all old

Record memo

Answer ON/OFF

BACK SELECT

ANSWER ON/OFF

On

Off

BACK SET

Announcement

An announcement is the greeting callers hear when calls are answered by the answering system.

The telephone is preset with a greeting that answers calls with “Hello, please

leave a message after the tone.” You can use this default announcement, or replace it with your own.

Play your announcement

Using a handset or telephone base:

1.

Press MENU in idle mode to enter the main menu.

2.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Answering sys, then press SELECT .

3.

Press SELECT again to select Announcement.

4.

The screen displays ANNOUNCEMENT and announces

Announcement, press PLAY or RECORD . Press PLAY .

ANSWERING SYS

Announcement

Delete all old

Record memo

BACK SELECT

ANNOUNCEMENT

PLAY RECORD

ANSWERING SYS

Announcement

Delete all old

Record memo

BACK SELECT

ANNOUNCEMENT

PLAY RECORD

102

Answering system

Answering system settings

Record your own announcement

Using a handset or telephone base:

1.

Press MENU main menu.

on the handset in idle mode to enter the

2.

Press CID or DIR on the handset or CID or DIR on the telephone base to scroll to Answering sys, then press SELECT .

Recording announcement...

STOP

3.

Press SELECT again to select Announcement.

4.

The screen displays ANNOUNCEMENT. The handset announces, “Announcement, press PLAY or RECORD .

Press RECORD .

Announcement playback

DELETE STOP

5.

The telephone announces, “Record after the tone. Press

STOP when you are done.” After the tone, speak towards the microphone of the handset or telephone base.

6.

Press STOP when you finish recording.

Recording announcement...

STOP

Announcement playback

7.

The telephone automatically plays back the newly recorded announcement. Press STOP to stop the playback at any time. After the announcement playback, press PLAY to replay the recorded announcement, or

RECORD to record again if desired.

DELETE STOP

NOTES:

Your announcement can be up to 90 seconds in length.

Announcements shorter than 2 seconds are not recorded.

103

Answering system

Answering system settings

Delete your announcement

Using a handset or telephone base:

1.

Press MENU in idle mode to enter the main menu.

2.

Press CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Answering sys, then press SELECT .

3.

Press SELECT again to select Announcement.

4.

The screen displays ANNOUNCEMENT. Press PLAY to play the announcement.

5.

While the announcement is playing, press DELETE ,

MUTE /DELETE or DELETE/X on your handset or telephone base to delete your own recorded announcement. The handset displays

Reset Announcement to default? Press YES to confirm. You hear a confirmation tone.

ANSWERING SYS

Announcement

Delete all old

Record memo

BACK SELECT

Announcement playback

DELETE STOP

ANSWERING SYS

Announcement

Delete all old

Record memo

BACK SELECT

Announcement playback

DELETE STOP

104

Answering system

Answering system settings

In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time.

Call screening

The call screening feature lets you listen at the telephone base to a caller leaving a message. While monitoring an incoming message, you can answer the call by pressing

HOME/ FLASH or /SPEAKER on the handset, or pressing

HOME on the telephone base .

To turn call screening on or off:

Using a handset or telephone base:

1.

Press MENU in idle mode to enter the main menu.

2.

Use CID or DIR on the handset or CID or DIR on the telephone base to scroll to Answering sys, then press SELECT .

ANS SYS SETUP

Call screening

# of rings

Remote code

BACK SELECT

CALL SCREENING

On

Off

BACK SET

ANS SYS SETUP

Call screening

# of rings

Remote code

BACK SELECT

3.

Use CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Ans sys setup, then press SELECT twice to select Call screening.

4.

Press CID or DIR on the handset, or CID or DIR on the telephone base to choose between On and Off, then press SET to save. You hear a confirmation tone.

CALL SCREENING

On

Off

BACK SET

NOTE: For more information on call screening, see page 111.

105

Answering system

Answering system settings

Number of rings

When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from 2, 3, 4, 5, or 6 rings; or toll saver. With toll saver selected, the answering system answers after 2 rings when you have new messages, and after 4 rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. The default number of rings is 4.

To set the number of rings:

Using a handset or telephone base:

1.

2.

3.

4.

5.

Press MENU in idle mode to enter the main menu.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Answering sys, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Ans sys setup, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight # of rings, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to choose from 6, 5, 4, 3, 2 or

Toll saver, then press SET to save. You hear a confirmation tone.

ANS SYS SETUP

Call screening

# of rings

Remote code

BACK SELECT

6

5

# OF RINGS

4

BACK SET

ANS SYS SETUP

Call screening

# of rings

Remote code

BACK SELECT

NOTE: If you set the number of rings for the answering system as

2 or 3 rings, the caller ID announce feature may not have enough time to announce the caller’s full information.

# OF RINGS

6

5

4

BACK SET

106

Answering system

Answering system settings

Remote access code

A 2-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99.

To change the remote access code:

Using a handset or the telephone base:

1.

Press MENU in idle mode to enter the main menu.

2.

Use CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Answering sys, then press SELECT .

ANS SYS SETUP

Call screening

# of rings

Remote code

BACK SELECT

3.

4.

5.

Use CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Ans sys setup, then press SELECT .

REMOTE CODE

Press CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Remote code, then press SELECT .

Use the dialing keys ( from 00-99.

0-9) to enter a 2-digit number

19

BACK SET

ANS SYS SETUP

Call screening

# of rings

Remote code

BACK SELECT

Press MUTE /DELETE on handset, or DELETE/X on the telephone base to erase a digit.

REMOTE CODE

Press and hold MUTE /DELETE on the handset or

DELETE/X on the telephone base to erase all digits.

BACK SET

Press CID or DIR on the handset or CID or

DIR on the telephone base to move the cursor to the right or left.

19

Press SET to save. You hear a confirmation tone.

107

Answering system

Answering system settings

Message alert tone

When the message alert tone is set to On, the telephone base beeps every

10 seconds to alert you to new messages. The tone stops when all new messages have been reviewed. By default, the message alert tone setting is Off.

To change the setting:

Using a handset or telephone base:

1.

Press MENU in idle mode to enter the main menu.

2.

Use CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Answering sys, then press SELECT .

ANS SYS SETUP

# of rings

Remote code

Msg alert tone

BACK SELECT

3.

Use CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Ans sys setup, then press SELECT .

MSG ALERT TONE

On

Off

BACK SET

4.

Press CID or DIR on the handset, or CID or DIR on the telephone base to scroll to Msg alert tone, then press SELECT .

ANS SYS SETUP

# of rings

Remote code

Msg alert tone

BACK SELECT

5.

Press CID or DIR on the handset, or CID or DIR on the telephone base to choose between On and

Off, then press SET to save your setting. You hear a confirmation tone.

MSG ALERT TONE

On

Off

BACK SET

NOTES:

You cannot set the message alert tone when another handset or the telephone base is accessing the answering system.

The message alert tone beeps only if all the conditions below are met.

– Answering system is on.

Message alert tone setting is on.

There are new messages.

Temporarily turning off the message alert tone

Pressing any telephone base key (except /HANDSET LOCATOR and

DELETE/X) temporarily silences the message alert tone. The message alert tone plays with the next incoming message.

108

Answering system

Answering system settings

Recording time

You can set the recording time limit for each incoming message. The default setting is 3 minutes.

To change the setting:

Using a handset or telephone base:

1.

2.

3.

4.

5.

Press MENU in idle mode to enter the main menu.

Press press

CID or DIR on the handset, or the telephone base to highlight

SELECT .

CID or DIR on

Answering sys, then

ANS SYS SETUP

Remote code

Msg alert tone

Recording time

BACK SELECT

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Ans sys setup, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Recording time, then press SELECT .

Press CID or DIR on the handset, or on the telephone base to choose from

CID or DIR

3 minutes,

2 minutes, or 1 minute, then press SET to save.

You hear a confirmation tone.

RECORDING TIME

3 minutes

2 minutes

1 minute

BACK SET

ANS SYS SETUP

Remote code

Msg alert tone

Recording time

BACK SELECT

MSG ALERT TONE

3 minutes

2 minutes

1 minute

BACK SET

109

Answering system

About the answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

If and XX New messages display on the telephone base and handsets, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /PLAY/ STOP on the telephone base. To listen to messages with a handset, see To listen

to messages with a handset on page 113.

If and New voicemail display on telephone base and handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

110

Answering system

About the answering system

Message capacity

The answering system can record and store up to 99 messages. Each message can be up to 3 minutes in length depending on the message length set (see Recording time on page 109). The total storage capacity for the announcement, messages and memos is approximately 14 minutes.

The actual recording time depends on individual message characteristics.

Messages remain available for replay until you delete them.

Voice prompts

The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements.

Call screening at the telephone base or handset

To screen calls at the telephone base:

If the answering system and call screening are on (see Call screening on page 105), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.

Options while a message is being recorded:

• Press VOLUME on the telephone base to adjust the call screening volume.

Press /PLAY/ STOP or VOLUME to temporarily turn on the call screening.

Press /PLAY/ STOP to temporarily turn call screening if call screening is set to off.

To screen calls at the handset:

If the answering system is on and your answering system is recording a message, press SCREEN to screen the call on your handset and the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Home Incoming call.

NOTE: The call screening setting on the base does not affect the call screening on the handset.

Call intercept

When a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing HOME/ FLASH or

/SPEAKER on the handset, or pressing HOME on the telephone base.

111

Answering system

Message playback

If you have both new and old messages, you can play either new or old messages. The caller ID information displays on the screens when you play messages and you can call back the caller.

When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded. You hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” and the screen displays End of messages.

To listen to messages with the telephone base:

• Press /PLAY/ STOP to listen to messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages:

To play new messages, press /PLAY/ STOP or SELECT to select

Play new msgs.

To play old messages, press CID or DIR to highlight Play old msgs, then press /PLAY/ STOP or SELECT .

-OR-

1.

Press MENU in idle mode.

2.

Press SELECT to select Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages:

To play new messages, press SELECT to select Play new msgs.

To play old messages, press CID or DIR to highlight Play old msgs, then press SELECT .

When the handset is playing a message, its screen shows [2]-Call info and the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info.

Options during playback:

Press VOLUME to adjust the speaker volume.

Press /SKIP or SKIP to skip to the next message.

Press /REPEAT or REPEAT to repeat the message currently playing.

Press /REPEAT or REPEAT twice to listen to the previous message.

Press DELETE/X to delete the current message. The system advances to the next message.

Press 2 to pause the playback and show the caller ID information.

Press HOME or DIAL to use the home line, or press CELLULAR to use the cell line to call back the caller. If necessary, press #

(pound key) or 1 to show different dialing options.

Press CANCEL or BACK to restart the playback. If you do not call back within 10 seconds, message playback restarts.

Press HOME or CELLULAR to pause the message playback.

The telephone base screen displays Call back? with the caller ID information. Press YES to call back the caller, or NO to restart the message playback. If the dialing format used is not correct, then use the option above to choose the correct dialing format before calling back the caller.

• Press / PLAY /STOP or CANCEL to stop.

112

Answering system

Message playback

To listen to messages with a handset:

1.

2.

Press MENU in idle mode.

Press SELECT to select Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages:

To play new messages, press SELECT to select Play new msgs.

To play old messages, press CID or DIR to highlight Play old msgs, then press SELECT .

When the handset is playing a message, its screen shows [2]-Call info and the caller’s name or number. If the caller’s information is unavailable, the handset shows No caller info.

Options during playback:

• Press EQ button to adjust the message playback audio quality.

• Press /SPEAKER to play the messages through the handset earpiece. Press /SPEAKER again to return to playing messages though the speakerphone.

Press CID /VOLUME/ DIR to adjust the speakerphone volume.

Press SKIP to skip to the next message.

Press REPEAT to repeat the message currently playing. Press REPEAT twice to listen to the previous message.

Press MUTE /DELETE to delete the current message. The handset displays

Message deleted briefly and the system advances to the next message.

Press 2 to pause the playback and show the caller ID information.

Press HOME/ FLASH , DIAL or /SPEAKER to use the home line, or press CELLULAR to use the cell line to call back the caller. If necessary, press # (pound key) or 1 to show different dialing options.

Press OFF/ CANCEL or BACK to restart the playback. If you do not call back within 10 seconds, message playback restarts.

– Press HOME/ FLASH or CELLULAR to pause the message playback.

The handset displays Call back? with the caller ID information. Press

YES to call back the caller, or NO to restart the message playback. If the dialing format used is not correct, then use the option above to choose the correct dialing format before calling back the caller.

Press OFF/ CANCEL to stop.

NOTES:

When the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record.” and the screens display Rec mem low.

When the telephone is not in use, if F and the number of messages are flashing alternately in the message window, or the screen display Rec mem full, the memory is full. Delete some messages to make room for more.

113

Answering system

Message playback

Delete all old messages

Using the telephone base:

Press DELETE/X when the phone is not in use. The telephone announces,

“To delete all old messages, press DELETE again.” Press DELETE/X again. All previously reviewed messages are erased and the telephone announces, “All old messages deleted.”

Using a handset or the telephone base:

1.

Press MENU idle mode to enter the main menu .

2.

3.

4.

5.

Press CID or DIR on the handset or CID or DIR on the telephone base to highlight Answering sys, then press SELECT .

Press CID or DIR on the handset or CID or DIR on the telephone base to highlight Delete all old, then press SELECT .

The screen displays Delete all old messages? Then press YES to confirm.

The screen displays Deleting... and then All old messages deleted! You hear a confirmation tone.

NOTE: You can only delete old messages, which are messages you have previously reviewed.

114

Answering system

Message playback

Record and play memos

Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the base. Play and delete them the same way as incoming messages.

To record a memo:

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

Using a handset or the telephone base:

1.

Press MENU on the handset in idle mode to enter the main menu .

2.

3.

4.

5.

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Answering sys, then press SELECT .

Press CID or DIR on the handset, or CID or DIR on the telephone base to highlight Record memo, then press

SELECT .

The system announces, “Record after the tone. Press

STOP when you are done.” After the tone, speak towards the handset or telephone base.

Press STOP when you finish recording. The handset announces, “Recorded.” and then returns to the previous menu.

ANSWERING SYS

Announcement

Delete all old

Record memo

BACK SELECT

Recording memo...

STOP

Play messages

Answering sys

Directory

Caller ID log

BACK SELECT

ANSWERING SYS

Announcement

Delete all old

Record memo

NOTES:

The system announces “Memory is full,” if you attempt to record a memo when the memory is full.

Each memo can be up to 4 minutes in length.

Memos shorter than 2 seconds are not recorded.

BACK SELECT

Recording memo...

STOP

115

Answering system

Remote access

You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone.

To remotely access the answering system

1.

2.

3.

4.

Dial your telephone number from any touch-tone telephone.

When the system plays your announcement, enter the 2-digit remote access code ( 19 is the preset code, see page 107 to change it).

You can also enter the remote commands (see Remote commands below).

Hang up or press 8 to end the call and save all undeleted messages.

Remote commands

1 Press to listen to all messages.

2

3

Press to listen to new messages only.

Press to delete the current message (during playback).

33 Press twice to delete all old messages.

4 Press to repeat the current message (during playback).

44 Press twice to listen to the previous message.

5 Press to stop.

*5 Press to listen to a list of remote commands.

6 Press to skip to the next message (during playback).

*7 Press to record a new announcement.

8

0

Press to hang up the call.

Press to turn the answering system on or off.

NOTES:

If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.

• Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 seconds, the remote access call automatically disconnects.

When the answering system is turned off, the telephone answers after 10 rings, and announces, “Please enter your remote access code.”

When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.”

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Appendix

Handset screen icons

1 2 ANS

ON

Home

CHRISTINE SMITH

888-722-7702

5:32am 8/06

SAVE

1

2

1 2

1

1

2

2

(flashing)

ANS

ON

NEW

MUTE

HOME line - On steadily when the home line is in use or there is an incoming home call.

CELL line- On steadily when a cell line is in use or there is an incoming cell call.

Bluetooth connected devices -

There are Bluetooth connected devices on the active devices list.

Bluetooth disconnected devices -

There are Bluetooth disconnected devices on the active devices list.

Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on the home line.

Battery status - Battery is low; place handset in telephone base or charger to recharge.

Battery status - Battery is charging.

Speakerphone - The speakerphone is in use.

Ringer off - On steadily if the home and cell ringers are turned off. Flashes if only one ringer is turned off.

New voicemail - New voicemail received from your telephone service provider.

Answering system on - The answering system is turned on.

New answering system message - New message in the answering system.

New caller ID log - Missed and new calls.

Mute - Microphone is muted.

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Appendix

Telephone base screen icons

1 2

CHRISTINE SMITH

888-722-7702

5:32am 8/06

ANS

ON

1

2

1 2

1

1

2

2

ANS

ON

NEW

MUTE

HOME line - On steadily when the home line is in use or there is an incoming home call.

CELL line- On steadily when a cell line is in use or there is an incoming cell call.

Bluetooth connected devices -

There are Bluetooth connected devices on the active devices list.

Bluetooth disconnected devices -

There are Bluetooth disconnected devices on the active devices list.

Wireless Bluetooth headset - On steadily when a wireless Bluetooth headset is in use on the home line.

Ringer off - On steadily if the home and cell ringers are turned off. Flashes if only one ringer is turned off.

New voicemail - New voicemail received from your telephone service provider.

Answering system on - The answering system is turned on.

New answering system message - New message in the answering system.

New caller ID log - Missed and new calls.

Mute - Microphone is muted.

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Appendix

Alert tones and lights

Handset alert tones

Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting.

-OR-

You have reached the end of the caller ID history.

-OR-

Registration slots are full.

Three short high-pitched beeps The telephone has completed the command successfully.

Four short beeps

Four beeps (twice)

Low battery warning.

-OR-

Out of range while the handset is on a call.

Intercom call ended.

Telephone base alert tones

Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting.

-OR-

You have reached the end of the caller ID history.

Three short high-pitched beeps The telephone has completed the command successfully.

Beeps once every 10 seconds

Four short beeps

Message alert.

Registration failure.

Handset indicator lights

CHARGE light

On when the handset is charging in the telephone base or charger.

Backlight (lighted display and dial pad)

On when the handset is lifted from the telephone base or charger.

On when a key is pressed.

/SPEAKER light

On when the speakerphone is in use.

119

Appendix

Alert tones and lights

Telephone base indicator lights

/PLAY/STOP

On when the answering system is playing recorded messages.

Flashes when there are new messages.

MUTE

On when the microphone is muted.

CELLULAR

On when the cell line is in use.

Flashes quickly when there is an incoming cell call.

Flashes slowly when the cell call is on hold.

HOME

On when the home line is in use.

Flashes quickly when there is an incoming home call.

Flashes slowly when the home call is on hold.

DEVICE1/DEVICE2 lights

On when the telephone base is paired and connected with a Bluetooth device.

Flash alternately while pairing a Bluetooth device.

Flash quickly when there is an incoming cell call.

/ANS ON

On when the answering system is turned on.

120

Appendix

Screen messages

Display screen messages

Already saved

BASE 0 is calling

Bluetooth system busy

Caller ID log empty

Call transferred

Calling BASE 0

Calling HANDSET X

Cell

Cell call on hold

Cell line in use

Connecting...

Connection failed

Directory empty

Directory full

Downloading dir

Ended

Handset X is calling

Home

Home call on hold

Home & cell calls on hold

Home & cell lines in use

Home line in use

The telephone number you have entered is already stored in the directory.

The telephone base is calling another handset.

You are trying to make a cell call or access the

Bluetooth menu when the Bluetooth link is already being used.

There are no entries in the caller ID history.

An outside call from one handset is transferred to another handset.

The handset is calling telephone base (for intercom calls).

The handset or telephone base is calling another handset (for intercom calls).

The cell line is on a call.

A call on the cell line has been put on hold.

Another system handset is using the cell line.

The telephone base is trying to establish connection with a Bluetooth device.

A Bluetooth device failed to establish a connection with your telephone system.

There are no directory entries.

The directory is full. You cannot save any new entries unless you delete some current entries.

The system is downloading a directory from a cell phone.

You have just ended a call.

Another system handset is calling (for intercom calls).

The home line is on a call.

A call on the home line has been put on hold.

Calls on the home and cell lines have been put on hold.

Calls on the home and cell lines are being used.

A system handset or another telephone on the same home line is in use.

121

Appendix

Screen messages

Incoming call

Intercom

Intercom ended

Low battery

Microphone off

Microphone on

New voicemail

No answer.

Try again.

No battery

No caller info

No entries found.

Download from

SIM only ?

No entries found.

Download from

Phone only ?

No Incoming PTT

No message

No signal.

Call ended.

Not available at this time

ON HOLD

Out of range

OR

No power at base

** Paging **

There is a call coming in.

The handset or telephone base is on an intercom call.

The intercom call has just ended.

The battery needs to be charged.

The handset or telephone base microphone is off. The other party cannot hear you but you can hear the other party.

The handset or telephone base microphone is on.

There are new voicemail messages from your telephone service provider.

You try to make an intercom call, but the handset you are calling is busy or out of range.

The battery is not properly installed and the handset is in the charger.

The caller information is not available.

There are no entries found when you download a cell phone directory from the cell memory.

There are no entries found when you download a cell phone directory from your SIM card.

There are no entries found in either the cell or SIM card when you download a cell phone directory from both memories.

The incoming PTT function is turned off. The handset or telephone base will not receive PTT calls.

There is no message recorded on the answering system.

The phone lost connection with the telephone base or did not have a strong enough signal and the phone call ended.

Someone else is already using the directory or caller ID history.

A call has been put on hold.

The handset has lost communication with the telephone base.

There is no power connected to the telephone base.

The telephone base is paging all handsets.

122

Appendix

Screen messages

Place in charger

PTT From

HANDSET X

To base & HS Y

PTT From

HANDSET X

To handset Y

PTT To

HANDSET X

PTT To

BASE 0

Push to talk

Ended

Put handset on BASE to register

Registration slots are full

Ringer muted

Saved

Unable to save

XX Missed calls

XX New messages

The battery is very low. The handset should be placed in the charger.

One handset has started a PTT session to another handset and telephone base.

One handset has started a PTT session to another handset.

You have started the PTT process with a handset.

You have started the PTT process with the telephone base.

The PTT session is ended.

Your handset is not registered to the telephone base.

The telephone base already has the maximum of 12 handsets registered to it.

The ringer is muted temporarily during an incoming call.

The entry is now saved in the directory.

You try to save an entry with no name and number from the caller ID history.

There are new calls in the caller ID history.

There are new messages recorded in the answering system.

123

Appendix

Expand your telephone system

Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model TL90071, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT

6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately.

To register a cordless headset to this telephone system, please refer to the user’s manual of the cordless headset for more details. To register a cordless handset, see below.

The handsets provided within your product box are already registered as

HANDSET 1 and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 12).

Add and register handsets (optional)

To register a handset:

1. Make sure the handset is out of the telephone base or charger and shows

Put handset on BASE to register before you begin registration.

2.

Put the handset you wish to register on the telephone base cradle, not the charger.

3.

The handset displays Registering handset..., and the telephone base screen displays Registering... Please wait. It takes about 90 seconds to complete the registration process. The screens display HANDSET X Registered (X represents the registered handset number), and beeps when registration completes.

If registration fails, the system will automatically try to register again. If it fails after the third try, the handset displays Registration failed, then

Put handset on BASE to register. The telephone base screen displays

Registration failed and then returns to the idle screen. This may take up to 5 minutes to occur. When the handset displays Put handset on BASE to

register, please start again from Step 1 above.

NOTES:

You cannot register a handset if any other system handset is in use.

• If you try to register more than 12 handsets to the telephone base, the telephone base shows Registration slots are full and sounds 2 beeps.

124

Appendix

Deregister handsets

If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset again.

To make deregistration easier, read all of the instructions on this page before you begin.

Deregister all handsets

To deregister all handsets:

1.

2.

Make sure that all handsets are out of the telephone base and chargers before you begin deregistration.

Deregister all devices?

Press and hold /HANDSET LOCATOR on the

NO telephone base for about 10 seconds. The telephone base shows Registering handsets.... Please wait for 5 seconds, then it shows Deregister all devices? Release /HANDSET LOCATOR.

YES

3.

4.

5.

Quickly press /HANDSET LOCATOR again or press YES . You must press

/HANDSET LOCATOR or YES within 5 seconds. If the telephone base returns to the idle screen, start again with Step 1 above.

The telephone base shows Please wait... and then returns to the idle screen. All system handsets show Put handset on BASE to register and you hear a confirmation tone when the deregistration completes. The deregistration process takes about 10 seconds to complete.

After deregistering, register each handset again individually. See

Adding and registering handsets (optional) on page 124.

NOTES:

If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.

You cannot deregister the handsets if any other system handset is in use.

Even if the battery is depleted, you can still deregister the handsets by following the steps above.

If in Step 2 above you already have 12 registered handsets, the telephone base shows Registration slots are full and sounds 2 beeps. Continue holding

/HANDSET LOCATOR until Deregister all devices? displays.

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Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below.

For customer service, or to purchase accessories or replacement parts, visit our website at

In Canada, dial www.telephones.att.com

, or call 1 (800) 222-3111 .

1 (866) 288-4268 .

I cannot pair my cell phone to the telephone base.

• Make sure you have cellular coverage.

• Make sure your cell phone is compatible with your TL96271/TL96371/

TL96471. Check the Bluetooth compatibility list at www.telephones.att.com

.

Make sure the Bluetooth function of your cell phone is turned on. See the user’s manual of your cell phone for more information.

Make sure that you set your cell phone to search for devices.

If the TL96271/TL96371/TL96471 is in your cell phone device history list, delete it and try pairing again.

Carefully follow the pairing instructions on pages 19-20 and make sure that your cell phone is not connected to any other Bluetooth device.

Turn off your cell phone, then turn it on again.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot pair my headset to the telephone base.

• Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone base. See the user’s manual of your headset for more information on how to set your headset to discoverable mode.

• Make sure your headset is compatible with your TL96271/TL96371/

TL96471. Check the Bluetooth compatibility list at www.telephones.att.com

.

Carefully follow the pairing instructions on pages 21-22 and make sure that your headset is not connected to any other Bluetooth device.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I cannot connect my cell phone with the telephone base.

Make sure that the Bluetooth function of your cell phone is turned on.

See the user’s manual of your cell phone for more information.

Make sure that your Bluetooth cell phone is not connected to any other

Bluetooth device.

Turn off your cell phone, then turn it on again.

Make sure that your cell phone is on the active devices list.

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Appendix

Troubleshooting

• For some cell phones, you must authorize the TL96271/TL96371/

TL96471 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.

• Manually connect your cell phone to the TL96271/TL96371/TL96471 .

Refer to the user’s manual of your cell phone for more information.

I cannot connect my headset with the telephone base.

Make sure that your Bluetooth headset is not connected to any other

Bluetooth device.

Make sure that your headset is on the active devices list.

I cannot put my headset in discoverable mode.

Refer to the user’s manual of your headset for information on how to set your headset to discoverable mode.

Make sure that the headset is not connected to any other Bluetooth device in order to successfully pair and connect to the telephone base.

Carefully follow the pairing process on pages 21-22.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.

I don’t know how to search for or add new devices on my cell phone.

• Most cell phones have the Bluetooth feature in the connection or setup menus. Please refer to the user’s manual of your cell phone.

• In general, press the menu key on your cell phone, then look for the

Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices.

My cell phone disconnects with the telephone base.

• Turn off your cell phone, then turn it on again.

• Make sure that you are not using your cell phone when on a cell call.

My cell phone is connected to the telephone base, but I cannot make a cell call.

• Make sure that your cell phone is not in use when you are trying to make a cell call.

• For some smartphones, make sure that the cellular function is turned on.

Bluetooth system busy appears on the display.

• Make sure that your cell phone is not in use when connected and on the active devices list .

Make sure that your cell phone or headset is not connected to any other

Bluetooth device.

TL96271/TL96371/TL96471 can only use one Bluetooth device at a time.

127

Appendix

Troubleshooting

The PIN on the telephone base does not work.

• The default PIN is 0000.

• If you have changed the PIN, it will appear on the telephone base in the pairing process.

I cannot hear any audio on my telephone system when on a cell call.

Make sure that your cell phone’s volume is not too low or muted.

Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in.

• Turn off your cell phone, then turn it on again.

The listening volume of my cell call is too loud or quiet.

• During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL96271/

TL96371/TL96471 .

I cannot download contacts from my cell phone to my TL96271/

TL96371/TL96471.

Make sure that your cell phone is paired and connected to the base.

Make sure you place your cell phone next to the base while downloading.

If your cell phone does not support the download, you can send the directory from your cell phone. The system can receive the directory automatically. See the user’s manual of your cell phone for more information.

I see duplicate entries in my downloaded directory.

• If you see duplicate directory entries, you can delete them manually.

Another option is to download again either your SIM card or phone memory, but not both.

Some of my cell phone contacts were not imported to my TL96271/

TL96371/TL96471 .

• Try copying the contacts from your SIM card to your cell phone memory first, then download from your phone memory. If that doesn’t work, try copying the contacts from your cell phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the user’s manual of your cell phone.

Can the TL96271/TL96371/TL96471 help the poor cell phone reception in my house?

• If your cell phone has poor reception in your home, the

TL96371/TL96471 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use TL96271/TL96371/TL96471 cell line. In order for this to work, the cell phone must be within 30 feet of the telephone base for optimal performance.

128

TL96271/

Appendix

Troubleshooting

The listening volume of my cell call is too loud or quiet.

• During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL96271/

TL96371/TL96471 handset.

My phone doesn’t work at all.

• Make sure the power cord is securely plugged in.

• Make sure that the battery connector is securely plugged into the handset.

Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.

If the battery is depleted, charge the handset for at least 30 minutes before you use it. Refer to page 14 for details.

Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to reset.

• You may need to purchase a new battery. Please refer to Battery

installation and charging (pages 13-14) in this user’s manual.

I cannot get a dial tone.

First try all the suggestions above.

Move the handset closer to the telephone base. You might have moved out of range.

Disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

• Your line cord may be defective. Install a new telephone line cord.

129

Appendix

Troubleshooting

I cannot dial out.

• Try all the suggestions in I cannot get a dial tone on page 129 .

Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the handset before dialing, or dialing from another room in your home with less background noise.

• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

My handset isn’t performing normally.

• Make sure the power cord is securely plugged into the telephone base.

Plug the power adapter into a different working electrical outlet not controlled by a wall switch.

• Move the handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

The handset registration is unsuccessful.

Follow the steps below to register the handset again.

1. Make sure the handset is out of the telephone base or charger and shows

Put handset on BASE to register before you begin registration.

2. Put the handset you wish to register on the telephone base cradle, not the charger.

3. The handset displays Registering handset..., and the telephone base screen displays Registering... Please wait. It takes about 90 seconds to complete the registration process. The handset displays HANDSET X Registered

( X represents the registered handset number), and beeps when registration completes.

Refer to Add and register handsets on page 124 for details.

130

Appendix

Troubleshooting

Out of range OR no power at base appears on my handset.

• Ensure that the telephone base is powered up.

Place the handset in the telephone base for one minute to allow the handset and base to synchronize.

Move the handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices .

The batteries do not hold a charge.

• If the handset is in the charger and the charge light does not come on, refer to The charge light is off (page 134) in this Troubleshooting guide.

Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use.

If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery, refer to page 14 for details.

You may need to purchase a new battery. Please refer to Battery

installation and charging (pages 13-14) in this user’s manual.

I get noise, static, or a weak signal even when I’m near the telephone base.

• If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 11). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

• You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

131

Appendix

Troubleshooting

If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your phone to a higher location. The phone may have better reception when installed in a high area.

Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

• For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press

MUTE/ DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/ DELETE again to turn the microphone on.

Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.

I hear other calls while using my phone.

• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Call your telephone service provider (charges may apply).

While on a call or playing messages, there is too much noise, or the voice sounds tinny, shrill or flat.

• While on a call or playing messages, press the EQ button on the handset until you find the settings that sounds the best (page 54).

132

Appendix

Troubleshooting

My handset does not ring when I receive a call.

• Make sure that the ringer is not turned off. Refer to Ringer volume on page 31 in this user’s manual.

• Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The handset may be too far from the telephone base.

Charge the battery in the handset for at least 16 hours. For optimum daily performance, return the handset to the charger when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range.

Try moving the telephone base to another location, preferably to a higher location.

Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Test a working phone at the phone jack. If the other phone has the same problem, the problem is the phone jack. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Completely remove the battery. Replace the battery and place the handset in the telephone base. Wait for the handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be defective. Try installing a new line cord.

133

Appendix

Troubleshooting

My calls cut in and out while I’m using my handset.

• Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

• Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If you plug your phone in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone base to a higher location. The phone may have better reception when installed in a high area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).

Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should stop speakerphone operation and return to normal handset mode.

When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party press

MUTE/ DELETE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE/ DELETE to turn the microphone on.

The charge light is off.

• Make sure the power and line cords are plugged in correctly and securely.

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to reset.

Clean the handset and telephone base charging contacts each month using a pencil eraser or cloth.

134

Appendix

Troubleshooting

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

The caller must be calling from an area that supports caller ID.

Both your and your caller’s telephone service providers must use caller ID compatible equipment.

If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 11). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

My telephone does not receive caller ID when on a call.

• Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Voicemail and show on the display and I don’t know why.

• Your telephone has voicemail indication that is separate from the built-in answering system. If appears on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

• Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 110). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

I am receiving incomplete messages.

If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set (see Recording time on page 109).

If the caller pauses for longer than 7 seconds, the system stops recording and disconnects the call.

If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

• If the caller’s voice is very soft, the system may stop recording and disconnect the call.

135

Appendix

Troubleshooting

I am having difficulty in hearing messages.

• Press VOLUME to increase speaker volume on the telephone base.

• Press /VOL to increase the listening volume on a handset.

The answering system does not answer after the correct number of rings.

• Make sure the answering system is on. When the answering system is on,

ANS ON should show on the handset and the ANS ON light is lit on the telephone base (page 101).

• If toll saver is selected (page 106), the number of rings changes to two when there are new messages waiting.

If the memory is full or the system is off, the system answers after 10 rings.

In some cases, the answering system is affected by the ringing system used by the telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 110).

To determine how many rings activate your voicemail, please contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The answering system announces “Time and day not set.”

• You need to set the date and time (page 33).

The answering system does not respond to remote commands.

• Make sure to enter your remote access code correctly (page 116).

Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be interference on the phone line you are using. Press the dial pad keys firmly.

136

Appendix

Troubleshooting

The answering system does not record messages.

• Make sure the answering system is on (page 101).

• Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 110).

To determine how many rings activate your voicemail, please contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The outgoing announcement is not clear.

• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base.

• Make sure there is no background noise (TV, music, etc.) while recording.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

Make sure that the software is installed and running for your nontraditional telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.

137

Appendix

Troubleshooting

Common cure for electronic equipment:

1.

2.

3.

4.

If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed:

Disconnect the power to the telephone base.

Disconnect the handset battery, and spare battery, if applicable.

Wait a few minutes.

Connect power to the telephone base.

5.

6.

Completely remove the battery. Replace the battery and place the handset into the telephone base.

Wait for the handset to reestablish its connection with the telephone base.

Allow up to one minute for this to take place.

138

Appendix

Maintenance

Taking care of your telephone

• Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.

Avoid rough treatment.

Place the handset down gently.

Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid water

• Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms

• Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.

Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL

YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords.

139

Appendix

Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

Read and understand all instructions in the user’s manual. Observe all markings on the product.

Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.

Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.

Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

If this product does not operate normally, read the Troubleshooting section on pages 126-138 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 144-145. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

Replace batteries only as described in your user’s manual (pages 13-14). Do not burn or puncture batteries — they contain caustic chemicals.

The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

CAUTION: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com

, or call

1 (800) 222–3111

. In Canada, dial

1 (866) 288-4268

.

Especially about cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on . telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power

140

Appendix

Important safety information

Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.

Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United

States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call

1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,

LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.

Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients

Should keep wireless telephones at least six inches from the pacemaker.

Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.

Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

141

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format

US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is

03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.

If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC.

Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up.

Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry

Canada technical specifications were met.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.7. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

This product meets the applicable Industry Canada technical specifications.

142

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.

These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20cm (8 inches) or more.

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with RSS-310 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.

143

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call

1 (800) 222-3111

or visit www.telephones.att.com

. In Canada, call

1 (866) 288-4268

.

1.

What does this limited warranty cover?

The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the

PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

2.

What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces at the manufacturer’s option, without charge, a materially defective

PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

3.

How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement

PRODUCT for a period of either (a) 90 days from the date the repaired or replacement

PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

4.

What is not covered by this limited warranty?

This limited warranty does not cover:

• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or

PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or

PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or

PRODUCT returned without a valid proof of purchase (see item 6 below); or

Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

144

Appendix

Limited warranty

5.

How do you get warranty service?

To obtain warranty service in the United States of America, visit www.telephones.att.com

or call

1 (800) 222-3111

. In Canada, please dial

1 (866) 288-4268

.

NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.

If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer notifies you and requests that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

6.

What must you return with the PRODUCT to get warranty service?

You must: a.

b.

c.

Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and

Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased

(PRODUCT model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number.

7.

Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.

The warranty exclusively describes all of the manufacturer’s responsibilities regarding the

PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also have other rights that vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation might not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion might not apply to you.

Please retain your original sales receipt as proof of purchase.

145

Appendix

Technical specifications

RF frequency band 1921.536MHz — 1928.448MHz

Channels

Operating temperature

5

32°F — 122°F

0°C — 50°C

96 — 129 Vrms Telephone base voltage

(AC voltage, 60Hz)

Telephone base voltage

(AC adapter output)

Handset voltage

6VDC @600mA

2.4 — 3.2 VDC

Charger voltage

(AC adapter output)

Operating times*

6VAC @300mA

Talk time (handset): up to 7 hours

Talk time (speakerphone): up to 5 hours

Standby: up to 7 days

* Operating times vary depending on your actual use and the age of the battery.

DECT 6.0 digital technology

The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that

AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now calls can be taken in the basement, backyard and garage with exceptional sound quality.

Telephone operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.

Redefining long range coverage and clarity

This telephone base comes with an antenna which gives much better clarity and covers a longer range than before.

HD audio

HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio. It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio.

146

Index

Index

A

Active devices, 26

Add a Bluetooth headset, 21–22

Add a cell phone, 19–20

Add a handset, 124

Alert tones, 119

Alphabetical search, 83

Announcement, 102–104

Answer a cell call, 47

Answer a cell call while on a home

call, 49

Answer a home call, 45

Answering system and voicemail, 110

Answering system settings, 101–109

Answer on/off, 101

Appendix, 117–146

B

Base settings, 31–43

Battery charging, 13

Battery installation, 13

Bluetooth, 17–30

Bluetooth connection from idle

mode, 22

Bluetooth features, 17

Bluetooth glossary, 18

Bluetooth setup, 19–30

C

Caller ID, 92–100

Caller ID announce, 42

Caller ID display screen

messages, 100

Caller ID history, 93

Caller ID log, 93

Call intercept, 111

Call screening, 105, 111

Call waiting on the cell line, 48

Call waiting on the home line, 46

Cell area code, 44

Cell call, 47–48

Cell phone download

directory, 27–28

Chain dialing, 55

147

Change a one-to-one PTT to an

intercom call, 73

Change PIN, 30

Charger installation, 12

Charging, 14

Clock, 13, 33

Connect an active device, 23

Create a new directory entry, 77–78

D

Date, 13, 33

Delete a directory entry, 87

Delete all old messages, 114

Delete a message, 112–113

Delete a redial entry, 59

Delete from the caller ID log, 99

Delete the announcement, 104

Deregister handsets, 125

Dial a caller ID log entry, 96

Dial a directory entry, 84

Dial mode, 41

Directory, 27–29, 76–91

Disconnect an active device, 23

Display alerts, 35

Display screen messages, 121–123

Download directory, 27

Download fail, 38

DSL filter, 11

E

Edit a directory entry, 85–86

Edit the type of a directory entry, 87

End a cell call, 47

End a home call, 45

End a PTT call, 74

End mute, 53

Equalizer, 54

Expand your telephone system, 124

F

Find handset, 60

Flash (switch hook flash), 46

G

Glossary of Bluetooh terms, 18

Index

Index

H

Handset icons, 117

Handset lights, 119

Handset locator, 60

Handset ringer volume, 31

Handset settings, 31–43

HD audio, 146

Headset, 21–22, 46

Hold, 54

Hold a call and intercom, 65–66

Home area code, 43

Home directory, 76

I

Icons, 117–118

Important safety

information, 140–141

Indicator lights, 119–120

Installation, 10

Intercom, 62–66

Interruption to directory

download, 29

K

Key tone, 41

L

Last number redial, 57

LCD language, 34

Lights, 119–120

Limited warranty, 144–145

Listening volume, 52

M

Maintenance, 139

Make a call using speed dial, 90

Make a cell call, 47–48

Make a home call, 45

Memory match, 93

Memos, 115

Message alert tone, 108

Message capacity, 111

Message playback, 112–115

Missed calls, 35

Mute, 53

148

N

No home line, 37

Number of rings, 106

O

Operating range, 146

Options during playback, 112–113

P

Paging, 60

Phonebook (directory), 76

Play memos, 115

Predialing, 45, 47–48

PTT, 67–75

PTT to a group of devices, 70–71

PTT to a single device, 68–69

Pulse dialing, 41

Push-to-talk, 67–75

Q

Quick reference guide, 1–6

R

Reassign a speed dial slot, 90

Record announcement, 103

Recording time, 109

Record memos, 115

Redial list, 56–57

Register a handset, 124, 130

Remote access code, 107, 116

Remove a device, 24

Remove a downloaded directory, 88

Rename a paired device, 25

Repeat messages, 112, 113

Replace a handset, 125

Replace an active device, 26

Review the device list, 23

Review the directory, 82

Review the redial list, 57

Ringer mute, 52

Ringer tone, 32

Ringer volume, 31

Index

Index

S

Safety information, 140–141

Save a caller ID log entry to the

directory, 97

Save a redial entry to the

directory, 58

Search for a contact, 83

Set date/time, 13, 33

Share an outside call, 61, 65–66

Silence the ringer, 52

Skip messages, 112, 113

Speakerphone, 52

Speed dial, 89–91

Stop messages, 112, 113

T

Take a call off mute, 53

Technical specifications, 146

Telephone base installation, 11

Telephone operating range, 146

Telephone operation, 45–60

Telephone settings, 31–44

Temporary tone dialing, 53

Time, 13, 33

Transfer a call, 65–66

Troubleshooting, 126–138

Turn on or off the answering

system, 101

U

Use a Bluetooth headset, 46

Using the home and cell lines

together, 51

V

View the directory download

information, 29

Voice announce caller ID, 42

Voicemail, 36, 49, 110

Volume, 31, 41, 52, 112, 113

W

Wall mounting, 15

Warranty, 144–145

Website, 43

149

Remote access wallet card

The wallet card below lists the commands needed to control your answering system from any touch-tone telephone.

Fold here.

Cut along dotted line.

Call your telephone number, then enter your 2-digit remote access code

(preset to 19).

Action Remote command

Play all messages .....................

1

Play new messages ..................

2

Delete the message .................

3 (during message playback)

Delete all old messages ........

33

Repeat or go back ....................

4

Stop ..................................................

5

Help menu ....................................

*5

Skip the message ......................

6

Record announcement ...........

*7

Turn system on or off .............

0

End remote access call ..........

8 (or hang up)

TL96271/TL96371/TL96471

DECT 6.0 cordless telephone/answering system with

�� wireless technology

© 2011-2012 Advanced American Telephones. All Rights Reserved.

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.

Printed in China.

www.telephones.att.com

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced

American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.

© 2011-2012 Advanced American Telephones. All Rights Reserved.

AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to

Advanced American Telephones, San Antonio, TX 78219.

Printed in China. Issue 5 AT&T 02/12.

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