User’s manual
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH®� wireless
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technology
Congratulations
on purchasing your new AT&T product. Before using this AT&T product,
please read Important safety information on pages 140-141 of this
user’s manual. Please thoroughly read the user’s manual for all the
feature operations and troubleshooting information you need to install
and operate your new AT&T product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada,
dial 1 (866) 288-4268.
This telephone system is compatible with certain AT&T DECT 6.0 cordless
headsets. Visit www.telephones.att.com/headsets for a list of
compatible cordless headsets.
Model number: TL96271 (two handsets)
TL96371 (three handsets)
TL96471 (four handsets)
Type:
DECT 6.0 cordless telephone/answering system with Bluetooth wireless technology
R
Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on the
bottom of the telephone base.
Compatible with
Hearing Aid T-Coil
T
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.
TIA-1083
The ENERGY STAR program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product
with the ENERGY STAR label indicating it meets the latest
energy efficiency guidelines.
R
R
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited
is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© 2011-2012 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
User’s manual
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH®� wireless
�������������������
technology
Quick start guide
TL96271/TL96371/TL96471
This quick start guide provides you with basic instructions only.
For more complete instructions, refer to your user’s manual
provided in the package, or see the online user’s manual at
www.telephones.att.com/manuals.
Telephone base and charger installation
Plug the power
adapter into a power
outlet not controlled
by a wall switch.
Plug one end of the
telephone line cord
into a telephone
jack or a DSL filter.
Route the power adapter
cord through this slot.
Raise the
antenna.
A DSL filter (not
included) is required
if you have DSL
high-speed Internet
service.
The DSL filter must
be plugged into the
telephone wall jack.
Plug the power cord and
the telephone line cord
Route the telephone line
into the jacks.
cord through this slot.
Caution: Use only the power adapter provided with this product. To obtain a replacement, visit
www.telephones.att.com or call 1 (800) 222-3111. In
1 (866) 288-4268.
our website at
Canada, dial
User’s manual
Telephone base
with wall mount
bracket attached
Quick start guide
Telephone line cord
Cordless handsets
(2 for TL96271)
(3 for TL96371)
(4 for TL96471)
Power adapter for
telephone base
BT183342/BT283342
2.4V 400mAh Ni-MH
BY 1021
Batteries for cordless
handsets
(2 for TL96271)
(3 for TL96371)
(4 for TL96471)
Battery compartment
covers
(2 for TL96271)
(3 for TL96371)
(4 for TL96471)
Charger for cordless
handset with power
adapter installed
(1 for TL96271)
(2 for TL96371)
(3 for TL96471)
User’s manual
TL96271/TL96371/TL96471
DECT 6.0 cordless telephone/
answering system with
BLUETOOTH® wireless technology
Table of contents
Getting started
Quick reference guide - telephone
base.................................................................... 3
Quick reference guide - handset......... 4
Telephone base main menu................... 7
Handset main menu................................... 8
Installation....................................................10
Telephone base installation.................11
Charger installation..................................12
Battery installation and charging......13
Battery charging........................................14
Installation options...................................15
Tabletop to wall mount
installation..............................................15
Wall mount to tabletop
installation..............................................16
Introducing Bluetooth.............................17
Glossary of terms......................................18
Bluetooth setup.........................................19
Add a cell phone.................................19
Add a headset.......................................21
Auto connection...................................22
Bluetooth connection from idle
mode..........................................................22
Device list and connection.............23
Review the device list.......................23
Connect/disconnect an active
device........................................................23
Remove a paired device...................24
Rename a paired device..................25
Replace an active device.................26
Download directory............................27
Interruption to directory
download.................................................29
View the directory download
information.............................................29
Change PIN.............................................30
Telephone settings
Handset and telephone base
settings...........................................................31
Ringer volume.......................................31
Ringer tone.............................................32
Set date and time................................33
Settings.....................................................34
LCD language........................................34
Display alerts.........................................35
Missed call indicator..........................35
Voicemail indicator.............................36
No line......................................................37
Download fail........................................38
Use caller ID to automatically
set date and time................................39
Rename handset or the
telephone base.....................................40
Key tone...................................................41
Dial mode................................................41
Caller ID announce.............................42
Website.....................................................43
Home area code...................................43
Cell area code.......................................44
Telephone operation
Make, answer and end a call...............45
Make, answer or end a
home call.................................................45
Call waiting on the home line......46
Make, answer or end a cell
call ............................................................47
Call waiting on the cell line...........48
Answer an incoming cell call
while on a home call.........................49
Answer a home call while on a
cell call.....................................................50
Conference calls........................................51
Conference home and cell
calls............................................................51
Options while on calls............................52
Speakerphone.......................................52
Volume control.....................................52
Silencing the ringer............................52
Mute...........................................................53
Temporary tone dialing....................53
Hold............................................................54
Equalizer...................................................54
Chain dialing..........................................55
Transfer a call........................................55
Redial..............................................................57
Review the redial list.........................57
Dial a redial entry................................57
Save a redial entry to the
directory...................................................58
Delete a redial entry..........................59
Handset locator..........................................60
Multiple handset use
Join a call in progress............................61
Intercom.........................................................62
Initiate an intercom call...................62
Answer an incoming call during
an intercom call...................................64
Call transfer using intercom................65
Push-to-talk (PTT).....................................67
PTT on/off...............................................67
PTT to a single device.......................68
PTT to a group of devices...............70
Answer a PTT call................................72
Change a one-to-one PTT call
to an intercom call.............................73
End or leave a PTT call.....................74
Answer an incoming call during
PTT..............................................................74
Make an outgoing call during
PTT..............................................................75
Directory
About the directory..................................76
Create and review entries.....................77
Create a new entry in the home
directory...................................................77
Dialing keys............................................79
Add a predialed telephone
number to the directory...................80
Review the directory..........................82
3-character alphabetical
search........................................................83
Dial, edit or delete a directory...........84
Dial a directory entry.........................84
Edit a directory entry.........................85
Edit the type of a directory
entry...........................................................87
Delete a directory entry...................87
Remove a downloaded
directory...................................................88
Speed dial directory.................................89
Assign a speed dial directory
entry...........................................................89
Review the speed dial
directory...................................................90
Dial a speed dial entry.....................90
Reassign a speed dial entry...........90
Delete a speed dial entry................91
Caller ID
About caller ID...........................................92
Information about caller ID with
call waiting.............................................92
Caller ID operation...................................93
How the caller ID history
(caller ID log) works...........................93
Memory match......................................93
Review the caller ID log...................94
View dialing options...........................96
Dial a caller ID log entry.................96
Save a caller ID log entry to the
directory...................................................97
Delete from the caller ID log........99
Reasons for missing caller ID
information..........................................100
Answering system
Answering system settings................101
Answer ON/OFF................................101
Announcement..................................102
Play your announcement.............102
Record your own
announcement...................................103
Delete your announcement.........104
Call screening at the telephone
base or handset................................105
Number of rings................................106
Remote access code.......................107
Message alert tone..........................108
Temporarily turning off the
message alert tone..........................108
Recording time...................................109
About the answering system...........110
Answering system and
voicemail...............................................110
Using the answering system
and voicemail together.................110
Message capacity.............................111
Voice prompts....................................111
Call screening.....................................111
Call intercept......................................111
Message playback..................................112
Delete all old messages................114
Record and play memos...............115
Remote access.........................................116
To remotely access the
answering system.............................116
Remote commands..........................116
Appendix
Handset screen icons...........................117
Telephone base screen icons...........118
Alert tones and lights..........................119
Handset alert tones.........................119
Telephone base alert tones.........119
Handset indicator lights................119
Telephone base indicator
lights.......................................................120
Screen messages....................................121
Display screen messages..............121
Expand your telephone system.......124
Add and register handsets
(optional)..............................................124
Deregister handsets..............................125
Deregister all handsets..................125
Troubleshooting......................................126
Maintenance.............................................139
Important safety information...........140
Especially about cordless
telephones...........................................140
Precautions for users of
implanted cardiac pacemakers.....141
Pacemaker patients.........................141
Especially about telephone
answering systems...........................141
FCC Part 68 and ACTA........................142
FCC Part 15...............................................143
Limited warranty.....................................144
Technical specifications......................146
DECT 6.0 digital technology........146
Telephone operating range.........146
Redefining long range coverage
and clarity............................................146
HD audio...............................................146
Index...................................... 147
Getting started
Quick reference guide - telephone base
REDIAL/PAUSE
1
Press repeatedly to view the last 10
numbers dialed (page 57).
While reviewing a caller ID history
entry, press repeatedly to add or
remove 1 in front of the telephone
number before dialing or saving it in a
directory (page 96).
While entering numbers, press and hold
to insert a dialing pause (page 78).
/HANDSET LOCATOR
Press the button to page
all system handsets
(page 60).
Press and hold to begin
handset deregistration
(page 125).
VOLUME
Press to adjust the volume during
message playback (page 112).
TONE
Press to switch to tone dialing
temporarily during a call if you have pulse
service (page 53).
Press to adjust the volume during a call
(page 52).
When the phone is not in use, press
to adjust the telephone base ringer
volume for all lines (page 31).
PTT
Press to display the PTT menu to begin a
PTT call.
DELETE/X
Press and hold to begin a one-to-group
broadcast when the handset is not in use.
Press to delete the message currently playing
(page 112).
When the phone is not in use, press twice
to delete all previously reviewed messages
(page 114).
/SKIP
While entering names or numbers, press to
delete a digit or a character.
During message playback, press
to skip to the next message
(page 112).
While reviewing the redial list, directory or
caller ID history, press to delete an individual
entry (pages 59, 87 and 99).
While predialing, press to delete a
digits (page 45).
/REPEAT
/PLAY/STOP
Press to repeat a message or press
twice to play the previous message
(page 112).
Press to play messages
(page 112).
Press to stop message playback
(page 112).
/ANS ON
Press to turn the answering system
on or off (page 101).
Getting started
Quick reference guide - telephone base
FLASH
During a call, press to answer
an incoming call when you
receive a call waiting alert
(page 46).
HOME (Speakerphone)
Press to make or answer a
home call (page 45).
Flashes quickly when there is an
incoming home call.
MUTE
During a call, press to mute the
microphone (page 53).
While the telephone base is
ringing, press to silence the
ringer temporarily (page 52).
Flashes slowly when a home
call is on hold.
CELLULAR
HEADSET
Press to make or answer a cell call
(page 47).
Press to transfer a call from the
telephone base to a connected
Bluetooth headset (page 46).
Press to use a connected Bluetooth
headset (page 46).
During a cell call, press to answer an
incoming call when you hear a call
waiting alert (page 48).
Press to end a call while you are using
the Bluetooth headset (page 46).
Flashes quickly when there is an
incoming cell call.
Flashes slowly when a cell call is on hold.
CANCEL
DIR
While in a menu, press to exit without
making changes or press and hold to
return to idle mode.
Press and hold while the telephone
is not in use to erase the displayed
messages (XX Missed calls and
Download fail, page 35 and page 38).
Press to scroll up while in a
menu.
Press to show directory
entries when the telephone is
not in use (page 82).
While entering names or
numbers, press to move the
cursor to the right.
CID
Press to scroll down while in
a menu.
DEVICE 1/DEVICE 2 lights
Press to review the caller ID
log when the telephone is
not in use (page 95).
On when the telephone
base is paired and
connected with a
Bluetooth device.
While entering names or
numbers, press to move the
cursor to the left.
Flash alternately while
pairing a Bluetooth device.
Softkeys (2)
Press to select the menu item
displayed above the key.
Getting started
Quick reference guide - telephone base
Main menu
The selected menu item is highlighted.
Menu
Feature menu
Play messages (page 112)
Answering sys (page 101)
Directory (page 76)
Caller ID log (page 92)
Intercom (page 62)
Bluetooth (page 17)
Ringers (page 31)
Set date/time (page 33)
Settings (page 34)
Website (page 43)
Using menus
1. Press MENU in idle mode (when the telephone is not in use) to enter the
main menu.
2. Use
CID or
DIR to scroll through menu items.
3. Press SELECT to select or save the highlighted item.
-ORPress CANCEL to cancel an operation, back up to the previous menu, or
exit the menu display.
-ORPress and hold CANCEL to return to idle mode.
NOTE: If no key is pressed, the telephone base automatically returns to idle mode after
30 seconds.
Getting started
Quick reference guide - handset
CHARGE light
On when the handset is charging in the
telephone base or charger.
Softkeys (2)
Press to select the menu item displayed above
the key.
While in a menu, press to select an item or
save an entry or setting.
CELLULAR
Press to make or answer a cell call (page 47).
During a cell call, press to answer an incoming
call when you hear a call waiting alert
(page 48).
Flashes quickly when there is an incoming
cell call.
Flashes slowly when a cell call is on hold.
HOME/FLASH
Press to make or answer a home call
(page 45).
During a home call, press to answer an
incoming call when you hear a call waiting
alert (page 46).
Flashes quickly when there is an incoming
home call or when the answering system is
recording a call.
Flashes slowly when a home call is on hold.
1
While reviewing a caller ID history entry, press
repeatedly to add or remove 1 in front of the
telephone number before dialing or saving it in
a directory (page 96).
TONE
Press to switch to tone dialing temporarily
during a call if you have pulse service
(page 53).
Press to toggle the name order when saving a
caller ID log entry into directory (page 97).
/SPEAKER
Press to make or answer a home or cell call
using the speakerphone.
Press to turn on the handset speakerphone.
Press again to resume normal handset use
(page 52).
REDIAL/PAUSE
Press repeatedly to view the last 10 numbers
dialed (page 57).
While entering numbers, press and hold to
insert a dialing pause (page 77).
Getting started
Quick reference guide - handset
DIR /VOLUME
Press to scroll up while in menus.
During a call or message playback, press to
increase the listening volume (page 52 and
page 113).
Press to show directory entries when the
telephone is not in use (page 82).
While entering names or numbers in the
directory, press to move the cursor to the left
(page 77).
MUTE/DELETE
During a call, press to mute the microphone
(page 53).
While predialing, press to delete digits (page 45).
While reviewing the redial list, directory or
caller ID history, press to delete an individual
entry (pages 59, 87 and 99).
While entering or editing a directory entry, press
to erase a digit or character.
While the handset is ringing, press to silence the
ringer temporarily (page 52).
During message or announcement playback,
press to delete a message or announcement
(page 113 or page 104).
OFF/CANCEL
While using menus, press to cancel an operation,
back up to the previous menu, or exit the menu
display (page 6).
Press and hold to return to idle mode.
During a call, press to hang up (page 45).
Press and hold while the telephone is not in
use to erase all the Missed calls (page 35) or
Download fail messages (page 38).
While the handset is ringing, press to silence the
ringer temporarily (page 52).
CID /VOLUME
Press to scroll down while in menus.
During a call or message playback, press to
decrease the listening volume (page 52 and
page 113).
Press to show the caller ID history when the
telephone is not in use (page 94).
While entering names or numbers in the
directory, press to move the cursor to the right
(page 77).
# (pound key)
Press repeatedly to display other dialing
options when reviewing a caller ID history entry
(page 96).
EQ
During an outside call, intercom call, message
or announcement playback, press to change the
quality of the audio to best suit your hearing
(page 54).
Getting started
Quick reference guide - handset
PUSH TO TALK
Press to display the PTT menu to begin a PTT
call (page 67).
Press and hold to begin a one-to-group
broadcast when the handset is not in
use. (page 70)
Feature menu
Play messages (page 113)
Answering sys (page 101)
Directory (page 76)
Caller ID log (page 92)
Intercom (page 62)
Ringers (page 31)
Set date/time (page 33)
Settings (page 34)
Website (page 43)
Main menu
The selected menu item is
highlighted.
Using menus
1. Press MENU in idle mode (when the
telephone is not in use) to enter the
main menu.
2. Use CID or
menu items.
Menu
DIR to scroll through
3. Press SELECT to select or save the
highlighted item.
-ORPress
OFF/CANCEL to cancel an
operation, back up to the previous menu,
or exit the menu display.
-ORPress and hold
OFF/CANCEL to
return to idle mode.
NOTE: If no key is pressed, the handset
automatically returns to idle mode after
30 seconds.
Getting started
Telephone base main menu
To enter the main menu:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to scroll through menu items listed below, then press
SELECT to select the highlighted item.
Press CANCEL to cancel an operation, back up to the previous menu, or exit
the menu display.
To return to idle mode, press and hold CANCEL.
NOTE: If no key is pressed within 30 seconds, the telephone base automatically returns to
idle mode.
Play messages - play messages from the
message box.
Answering sys - play, record, and delete
your announcement and memos, and
change your answering system settings.
Play messages
Answering sys
Directory
Caller ID log
BACK
Play messages
Answering sys
Directory
Caller ID log
SELECT
BACK
Directory - store and search for names
and numbers.
Caller ID log - review the caller ID history
or delete all caller ID log entries.
Play messages
Answering sys
Directory
Caller ID log
BACK
Play messages
Answering sys
Directory
Caller ID log
SELECT
BACK
Intercom - intercom call with a
system handset.
Directory
Caller ID log
Intercom
Bluetooth
SELECT
BACK
Caller ID log
Intercom
Bluetooth
Ringers
Intercom
Bluetooth
Ringers
Set date/time
SELECT
BACK
Settings - change your telephone
base settings.
SELECT
SELECT
Website - view the AT&T website address.
Ringers
Set date/time
Settings
Website
Bluetooth
Ringers
Set date/time
Settings
BACK
SELECT
Set date/time - set the date and time of
your telephone.
Ringers - set up ringers for the home and
cell lines.
BACK
SELECT
Bluetooth - set up and manage your
Bluetooth devices.
Answering sys
Directory
Caller ID log
Intercom
BACK
SELECT
BACK
SELECT
Getting started
Handset main menu
To enter the main menu:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to select a handset feature menu, then press SELECT
to enter that menu.
Press
OFF/CANCEL to cancel an operation, back up to the previous menu,
or exit the menu display.
OFF/CANCEL.
To return to idle mode, press and hold
NOTE: If no key is pressed within 30 seconds, the handset automatically returns to
idle mode.
Play messages - play messages from the
message box.
Answering sys - play, record, and delete
your announcement and memos, and
change your answering system settings.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Directory - store and search for names
and numbers.
Caller ID log - review the caller ID history
or delete all caller ID log entries.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Intercom - intercom call with the
telephone base or a system handset.
Ringers - set up ringers for the home and
cell lines.
Directory
Caller ID log
Intercom
Ringers
BACK
SELECT
Answering sys
Directory
Caller ID log
Intercom
BACK
SELECT
Getting started
Handset main menu
Set date/time - set the date and time of
your telephone.
Settings - change your handset settings.
Caller ID log
Intercom
Ringers
Set date/time
BACK
SELECT
Intercom
Ringers
Set date/time
Settings
BACK
SELECT
Website - view the AT&T website address.
Ringers
Set date/time
Settings
Website
BACK
SELECT
Getting started
Installation
You must install and charge
the handset battery before
using the handset.
See pages 13-14 for easy
instructions.
Install the telephone base close to a telephone jack and a power outlet not
controlled by a wall switch. The telephone base should be placed on a flat
surface. For optimum range and better reception, place the telephone base in
a central and open location.
You may hear interference if your cellular phone is too close to the
telephone base during a CELLULAR call. Make sure that your Bluetooth
enabled cellular phone is within 15 feet of the telephone base in order to
maintain a clear and consistent connection between your Bluetooth cell
phone, telephone base and cell tower.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line(s), you must install a DSL filter between each
telephone line cord and telephone wall jack (page 11). The filter prevents
noise and caller ID problems caused by DSL interference. Please contact your
DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset
or telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
• Communication devices such as television sets, VCRs, or other cordless
telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of a washing machine or
work bench.
10
Getting started
Telephone base installation
Install the telephone base and charger as shown below.
The telephone base is ready for tabletop use. If you want to change to wall
mounting, see Installation options on page 15 for details.
Telephone base installation
Plug one end of the
telephone line cord into
a telephone jack or a DSL
filter.
Plug the large end of
the power adapter into a
power outlet not controlled
by a wall switch.
A DSL filter (not included)
is required if you have DSL
high-speed Internet service.
The DSL filter must be
plugged into the telephone
wall jack.
Route the power adapter cord
through this slot.
Telephone line cord
Raise the antenna.
Route the telephone line
cord through this slot.
Plug the other end of the
telephone line cord into the
telephone jack on the back
of the telephone base.
Plug the small end of the
telephone base power adapter
into the power adapter jack on
the back of the telephone base.
11
Getting started
Charger installation
Charger installation
Plug the power adapter into an electrical outlet not
controlled by a wall switch.
IMPORTANT INFORMATION:
1.
Use only the power adapter(s) provided with this product. To obtain a replacement, visit our
website at www.telephones.att.com or call 1 (800) 222-3111. In
Canada, dial 1 (866) 288-4268.
2.
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
12
Getting started
Battery installation and charging
Install the battery as shown below.
Step 1
Plug the battery connector securely
into the socket inside the handset
battery compartment, matching the
color-coded label. Insert the supplied
battery with the label THIS SIDE UP
facing up as indicated.
CHARGE light
Step 2
Align the cover flat against the
battery compartment, then slide it
upwards until it clicks into place.
Step 3
Charge the handset by placing it
face forward in the telephone base
or charger. The CHARGE light is on
when charging.
After you install your telephone or
power returns following a power outage,
the handset and telephone base will
prompt you to set the date and time.
For instructions, see Set date and time
on page 33. To skip setting the date and
time, press
OFF/CANCEL or BACK on
the handset, or press CANCEL or BACK
on the telephone base.
SET DATE
--/--/-MM/DD/YY
BACK
SET
SET TIME
--:-- -BACK
SET
To replace the battery, press the tab and slide the
battery compartment cover downwards. Lift out the old
battery and disconnect it from the handset. Follow the
instructions above to install and charge the new battery.
IMPORTANT INFORMATION:
• Use only the supplied rechargeable battery or replacement battery (model BT166342).
To order, visit our website at www.telephones.att.com or call
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
• If you do not use the handset for a long time, disconnect and remove the battery to prevent
possible leakage.
13
Getting started
Battery charging
Once you have installed the battery, the screen indicates the battery status
(see table below). If necessary, place the handset in the telephone base or
charger to charge the battery. For best performance, keep the handset in
the telephone base or charger when not in use. The battery is fully charged
after 16 hours of continuous charging. See the table on page 146 for battery
operating times.
If the screen is blank, you need to charge the handset without interruption
for at least 30 minutes to give the handset enough charge to use the
telephone for a short time. When the battery is low, the handset shows
Low battery and a flashing . If you are on a call in low battery mode, the
handset beeps every minute.
The following table summarizes the battery charge indicators and actions
to take.
Battery indicators
Battery status
Action
The screen is blank or shows
Place in charger and flashes.
The battery has no or very
little charge. The handset
cannot be used.
Charge without interruption
(at least 30 minutes).
The screen shows
Low battery and flashes.
Battery has enough charge to
be used for a short time.
Charge without interruption
(at least 30 minutes).
The screen shows
HANDSET X.
Battery is charged.
To keep the battery charged,
place it in the telephone
base or charger when not
in use.
NOTE: If you are on a phone call in low battery mode, you hear 4 short beeps
every minute.
14
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your
telephone on a wall, follow the steps below to connect the telephone
base with a standard dual-stud telephone wall mounting plate. You may
need a professional to install the wall mounting plate.
Tabletop to wall mount installation
1. Unplug the power adapter from the power outlet.
Unplug the telephone line cord from the wall jack (or
DSL filter). Make sure the telephone line cord and the
power cord are routed through the grooves at the
bottom of the telephone base accordingly.
2. Press down on the tabs of the wall mount bracket
as indicated to release it from tabletop orientation.
3. Rotate the wall mount bracket down and push it into
the telephone base until it clicks into place.
4. Plug the telephone line cord (or DSL filter) into
the wall jack. Plug the power adapter into a
power outlet not controlled by a wall switch.
Align the slots on the back of the telephone
base with the studs of the wall mounting
plate. Make sure the telephone line cord
does not get caught between the wall
mount plate and the telephone base.
15
Getting started
Installation options
5. Slide the telephone base down until it locks securely.
Bundle the telephone line cord and power adapter
cord neatly with twist ties.
Wall mount to tabletop installation
To change the telephone base from the wall mount position to tabletop
position, follow the steps below.
1. If the telephone line cord and power adapter cord are bundled, untie
them first.
2. Push the telephone base up to remove it from wall. Unplug the telephone
line cord (or DSL filter) from the wall. Unplug the power adapter from the
power outlet.
3. Gently pull upward to release the wall mount bracket. Rotate the wall
mount bracket up to tabletop position and push it into the telephone base
until it clicks into place.
4. See Telephone base installation on page 11.
16
Bluetooth
Introducing Bluetooth
Your new AT&T TL96271/TL96371/TL96471 telephone system with
Bluetooth wireless technology has the following features:
• Pair up to 4 Bluetooth enabled devices (cell phones or headsets) with the
telephone base.
• Connect a maximum of 2 cell phones to make and receive cell calls. Only
one cell phone can be active on a call at a time.
• Connect a Bluetooth enabled headset for making and receiving home calls.
• Conference any combination of cell and home call.
• Make and receive calls using your cell phone service with your telephone
base or system handsets.
IMPORTANT INFORMATION
• After plugging in the telephone base, wait at least 20 seconds before
connecting a Bluetooth device. The screen shows Bluetooth system busy
if you try to connect too soon.
• Refer to the user's manual of your Bluetooth enabled cell phone or
headset for more information about how that device uses Bluetooth
connectivity.
• Bluetooth wireless technology operates within a short range (up to 30
feet) from the telephone base. Keep connected cell phones and headsets
within this range.
• If your cell phone has poor reception in your home, the TL96271/
TL96371/TL96471 cannot improve the reception. However, if there is
a location in your house with better reception, you can leave your cell
phone at that location while you use the TL96271/TL96371/TL96471
cell line. For optimal performance, the cell phone must be within 15 feet
of the telephone base.
• Charge your cell phone while it is connected to the telephone base.
Your cell phone's battery discharges faster while it is connected to the
telephone base via Bluetooth wireless technology.
• Monitor your cell phone's usage because minutes may be deducted from
your cellular plan for the duration of all cell calls, depending on the terms
of your plan.
Refer to the Bluetooth setup section (pages 19-30) to learn how to set up
your Bluetooth device. Refer to the Telephone operation section
(pages 45-60) on how to operate your Bluetooth devices with your new AT&T
TL96271/TL96371/TL96471 telephone system with Bluetooth wireless
technology. Refer to the Troubleshooting section (pages 126-138) if you
experience difficulty when using the telephone system.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by
Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings
Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their
respective owners.
17
Bluetooth
Glossary of terms
Below are some terms used in this user’s manual to help you become familiar
with using your Bluetooth devices and your new AT&T telephone system.
Active devices - the Device list has two active slots for two cell phones, or
one cell phone and one headset. When a device in the list is active it will
have a D1: or D2: in front of the device name. In order to use a Bluetooth
device on a call, it must be in an active slot and be connected.
Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone.
CELLULAR line - the telephone line associated with your cell phone service.
On your TL96271/TL96371/TL96471, press CELLULAR on the handset
or CELLULAR on the base to use the cell line.
Connected - when you pair a Bluetooth device to the TL96271/TL96371/
TL96471 it is placed in an active slot and automatically connected. When a
device is connected, a 1 and/or 2 will display after on the handset screen
and the DEVICE 1 and/or DEVICE 2 light on the telephone base will be on. If
a device loses its connection to the telephone base, it must be reconnected
before you can use the device with the TL96271.
Device list - The list of devices connected to the telephone.
/ displays after
Disconnected - when a device is disconnected, /
1 and/or 2
on the handset screen and the DEVICE 1 and/or DEVICE 2 light on the
telephone base is off.
Discoverable mode - before a Bluetooth enabled device can be paired, it
must be set to this mode. When pairing your cell phone, the telephone base
is set to this mode. Depending on the cell phone manufacturer, this mode is
sometimes referred to as Find Me or Visibility.
Paired devices - The Bluetooth enabled devices (cell phones or headsets)
that have shared registration information with the telephone base. A total
of four Bluetooth enabled devices can be paired to the telephone base.
However, only two paired devices can communicate with the base at a time.
Pairing - sometimes referred to as bonding. The process of sharing
registration information between two Bluetooth enabled devices. Your
Bluetooth enabled cell phone or headset must first be paired to the
telephone base in order to use it with this telephone system.
PIN - by default, the PIN is 0000 for the telephone base and for most
Bluetooth devices. PIN information may be exchanged between Bluetooth
devices before they can be used. This is also known as a Passkey
or Passcode.
18
Bluetooth
Bluetooth setup
To use a Bluetooth enabled cellular phone with your telephone, you must first
pair and connect your Bluetooth cellular phone with the telephone base. ����
The
TL96271/TL96371/TL96471 can then be used to make or answer calls on
the cell phone line.
Bluetooth wireless technology operates within a short range (up to 30 feet).
When you pair a Bluetooth cell phone or Bluetooth headset to the
telephone base, keep the device within 15 feet of the telephone base for
optimal performance.
Add a cell phone
Before you begin, make sure that you have cellular coverage and your
Bluetooth enabled cell phone is not connected to any other Bluetooth
device. Refer to your cell phone user's manual to learn how to search for or
add new Bluetooth devices.
To pair and connect a cell phone:
1. Press MENU on the telephone base in idle mode to enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then
Directory
press SELECT .
Caller ID log
Intercom
3. Press SELECT to choose Add device.
Bluetooth
4. Press CID or DIR to highlight Add cellular, then
BACK
SELECT
press SELECT. The screen displays Please wait...
BLUETOOTH
followed by 1. If cell is connected to BT device,
Add device
please disconnect it.
Device list
• If there are already 4 paired devices on the device Download dir
BACK
SELECT
list, the 4th device on the device list will be
automatically removed, regardless of whether the
ADD DEVICE
new device pairing is successful or not.
Add cellular
Add headset
•
5.
6.
If there are already 2 active devices on the
BACK
SELECT
device list with prefix D1: or D2:, the telephone
base shows Only 2 devices can be ready for
Set cell to
connection. You are prompted to deactivate an
search base:
AT&T DECT 6.0
active device.
discoverable
PIN:0000
Press NEXT . The screen displays 2. Place cell phone
next to base.
• All devices that are connected to the telephone base are
disconnected until the pairing process is completed.
Press NEXT to turn on the telephone base discoverable mode. The
screen displays Set cell to search base: AT&T DECT 6.0 discoverable
PIN: 0000. Promptly turn on the Bluetooth feature of your cell phone
and search for or add new devices.
19
Bluetooth
Bluetooth setup
7.
8.
9.
Your cell phone may require a passcode. In this case
Adding
the telephone base displays Check cellular. ENTER
Cell Phone A
PASS CODE. Enter the cell phone passcode (typically
to device
list...
0000) into the telephone base and press SET to save.
Enter the PIN of the telephone base (the default PIN
is 0000) into your cell phone to continue the pairing
Cell Phone A
process. The telephone base displays Adding Cell
is added
and connected
Phone A to device list...
to base.
When a device is successfully connected, the telephone
base displays Cell Phone A is added and connected to base. You hear a
confirmation tone. The corresponding status icon ( 1 or 2) displays. The
corresponding device light on the telephone base (DEVICE 1 or DEVICE 2)
turns on.
If you have trouble pairing your cell phone, it may not be compatible
with your TL96271/TL96371/TL96471. Check the Bluetooth
compatibility list at www.telephones.att.com.
NOTES:
• The pairing process may take up to one minute. If the pairing process fails, try again.
• The steps for the pairing process may vary for different cell phones. If this happens,
follow the prompts on your cell phone and your TL96271/TL96371/TL96471 to
complete the pairing process.
• Refer to the user’s manual of your cell phone on how to search for or add a new
Bluetooth device.
20
Bluetooth
Bluetooth setup
Add a headset
Before you begin, make sure that your Bluetooth enabled headset is not
connected to any other Bluetooth device. Refer to your headset user's
manual to learn how to search for or add new Bluetooth devices.
To pair and connect a headset:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then press
SELECT .
3. Press SELECT to choose Add device.
4. Press CID or DIR to highlight Add headset, then
press SELECT . The screen displays Please wait...
followed by If headset is connected to cell, please
disconnect it.
• If there are already 4 paired devices on the device
list, the 4th device on the device list will be
automatically removed, regardless of whether the
new device pairing is successful or not.
• If there is another headset already active, the screen
will show Only 1 headset in device list can be
ready for connection and prompts you to replace
an existing paired device.
• If there are already 2 active devices on the device
list with prefix D1: or D2:, the screen shows Only 2
devices can be ready for connection. The screen
prompts you too deactivate an active device.
5. Press NEXT . The screen displays Pls set headset to
discoverable mode. Set your headset to discoverable
mode (refer to the user’s manual of your headset),
then press NEXT .
• All devices that are connected to the telephone base
are temporarily disconnected.
Directory
Caller ID log
Intercom
Bluetooth
BACK
SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
Add cellular
Add headset
BACK
SELECT
Pls set headset
to discoverable
mode
BACK
NEXT
Searching for
Bluetooth
headsets...
FOUND DEVICES
Headset A
Headset B
BACK
SELECT
ADD HEADSET
ENTER PIN
Active devices
____
6. The screen displays Searching for Bluetooth headsets...
BACK
NEXT
7. When the screen displays the found devices, press
CID or DIR to highlight your headset and then press SELECT .
8. Enter the PIN of your headset. The PIN for most Bluetooth devices is
0000 (refer to the user’s manual of your headset). Then press NEXT .
21
Bluetooth
Bluetooth setup
The screen displays Adding Headset A to
device list... when the base is connecting to
Adding
your headset.
Headset A
to device
10. When a device is successfully connected, the
list...
telephone base displays Headset A is added and
connected to base and the corresponding status
icon ( 1 or 2). You hear a confirmation tone. The
Headset A
corresponding light on the telephone base (DEVICE 1
is added
and connected
or DEVICE 2) turns on.
to base.
If you have trouble pairing your headset, it may not be
compatible with your TL96271/TL96371/TL96471. Check the Bluetooth
compatibility list at www.telephones.att.com.
9.
NOTES:
• The pairing process may take up to one minute. If the pairing process fails, try again.
• When a connected headset is charging, it may disconnect from the telephone base and
the corresponding light on the telephone base (DEVICE 1 or DEVICE 2) turns off. For
some headset models, you may need to turn on the headset and reconnect it to the
telephone base again.
Auto connection
When an active device moves within Bluetooth range of the telephone base,
or is turned on within range, the telephone base tries to connect to the
device. When the device moves out of range, it is disconnected. Your device
might make a connect or disconnect sound.
A connected device could also be disconnected by:
• Turning off the Bluetooth device.
• Turning off the Bluetooth feature of the device.
• Disconnecting through the telephone base Device list. If you disconnect
through the Device list, the telephone base will not attempt to reconnect
until your device is moved out of range and then moves back in range again.
Bluetooth connection from idle mode
When you have active devices that are not connected, CONNECT appears
on the telephone base in idle mode. Press CONNECT to start connecting an
active device. When there are two active devices, the screen will prompt you
to choose one before connection.
22
Bluetooth
Bluetooth setup
Device list and connection
Up to 4 devices can be paired to the telephone base. All paired devices
are shown on the device list. To use a paired device, it must be in an active
slot (DEVICE 1 or DEVICE 2) on the device list and connected. Only one
Bluetooth cell phone or a headset can be on a call at a time.
Once you have paired a device with the telephone base, you do not need
to repeat the pairing procedure again unless you delete the device from the
device list.
NOTE: When connecting a Bluetooth device to the device list, all connected devices will
be temporarily disconnected until the procedure is complete. It may take up to 2 minutes
to reconnect.
Review the device list
1. Press MENU on the telephone base in idle mode.
2. Press CID or DIR to highlight Bluetooth, then press SELECT .
3. Press CID or DIR to highlight Device list, then press SELECT .
Connect/disconnect an active device
While in the device list menu, you may connect or disconnect your
active device.
Directory
1. Press MENU on the telephone base in idle mode.
Caller ID log
Intercom
2. Press CID or DIR to highlight Bluetooth, then
Bluetooth
press SELECT.
BACK
SELECT
3. Press CID or DIR to highlight Device list, then
BLUETOOTH
press SELECT .
Add device
Device list
4. Press CID or DIR to highlight a device, then
Download dir
press OPTION .
BACK
SELECT
5. Press CID or DIR to highlight Connect/Disconnect
DEVICE LIST
(whichever is applicable), then press SELECT . The
D1:Headset A
D2:Cell Phone A
telephone base displays Device connected/Device
Cell Phone B
disconnected. You hear a confirmation tone.
BACK
NOTE: When your active device is connected, you are prompted to
select Disconnect. When your active device is disconnected, you are
prompted to select Connect.
HEADSET A
Connect
Remove
Rename
BACK
23
OPTION
SELECT
Bluetooth
Bluetooth setup
Remove a paired device
When you already have the maximum of 4 devices on the device list and you
want to add another device, you must first delete a device from the device list.
To remove a paired device:
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then
press SELECT .
3. Press CID or DIR to highlight Device list, then
press SELECT .
4. Press CID or DIR to highlight a selected device
when necessary, then press DELETE/X.
-OR• Press CID or DIR to highlight a device, then
press OPTION .
• Press CID or DIR to highlight Remove, then
press SELECT .
5. The telephone base displays Remove Headset A?
Press YES to confirm. The telephone base displays
Device removed from device list and you hear a
confirmation tone.
24
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Headset A
D2:Cell Phone A
Cell Phone B
BACK
OPTION
Headset A
Connect
Remove
Rename
BACK
SELECT
Remove
Headset A
?
NO
YES
Device removed
from
device list
Bluetooth
Bluetooth setup
Rename a paired device
You can change the name of a paired device on the paired devices list.
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then
press SELECT .
3. Press CID or DIR to highlight Device list, then
press SELECT .
4. Press CID or DIR to highlight a device, then
press OPTION .
5. Press CID or DIR to highlight Rename, then press
SELECT . The screen displays ENTER NEW NAME.
6. Use the dialing keys to edit the name (page 79).
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left
or right.
7. Press SAVE . The telephone base displays
Device renamed. You hear a confirmation tone.
25
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Headset A
D2:Cell Phone A
Cell Phone B
BACK
OPTION
Headset A
Connect
Remove
Rename
BACK
SELECT
ENTER NEW NAME
Headset A _
BACK
SAVE
Bluetooth
Bluetooth setup
Replace an active device
If you already have 2 active devices on the device list and you want to
activate a different device, you must deactivate one of the 2 active devices.
To replace an active device:
1. Press MENU on the telephone base when it is not
in use.
2. Press CID or DIR to highlight Bluetooth, then
press SELECT .
3. Press CID or DIR to highlight Device list, then
press SELECT .
4. Press CID or DIR to highlight the device you
want to activate without a D1: or D2: prefix, then
press OPTION .
5. Press CID or DIR to highlight Connect, then press
SELECT . The screen displays Only 2 devices can be ready
for connection and then a list of devices for deactivation.
6. Press CID or DIR to highlight the device to be
deactivated, then press NEXT . The screen displays Cell
Phone A is deactivated and you hear a confirmation
tone. The screen then displays Connecting Cell Phone B
to the base...
7. Depending on your cell phone settings, you may
need to press a key on your cell phone to confirm
the connection. When the new device is successfully
activated and connected, the screen displays
Device connected. You hear a confirmation tone.
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DEVICE LIST
D1:Headset A
D2:Cell Phone A
Cell Phone B
BACK
OPTION
DEACTIVATE
D1:Headset A
D2:Cell Phone A
BACK
NEXT
Connecting
Cell Phone B
to the base...
DEVICE LIST
D1:Cell Phone B
D2:Cell Phone A
Headset A
BACK
OPTION
NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all
connected devices are temporarily disconnected until the procedure is complete. It may take
up to 2 minutes to reconnect.
26
Bluetooth
Bluetooth setup
Download directory
You can download up to 4 cell phone directories (phonebooks) to your
TL96271/TL96371/TL96471 telephone system via Bluetooth wireless
technology. Each downloaded directory can store up to 1,500 entries with
up to 30 digits for each phone number and 15 characters for each name.
Before downloading a directory, make sure the cell phone is paired, active,
and connected to your TL96271/TL96371/TL96471.
Place your cell phone next to the telephone base when you download a cell
phone directory to your TL96271/TL96371/TL96471.
To download a cell phone directory:
1. Press MENU on the telephone base in idle mode.
2. Press CID or DIR to highlight Bluetooth,
then press SELECT .
3. Press CID or DIR to highlight Download dir,
then press SELECT .
4. Press CID or DIR to highlight a device, then
press SELECT .
5. Press CID or DIR to highlight one of the
following options:
• Phone memory - download all contacts stored in
your phone memory.
• SIM card only - download all contacts stored in your
SIM card.
Directory
Caller ID log
Intercom
Bluetooth
BACK
SELECT
BLUETOOTH
Add device
Device list
Download dir
BACK
SELECT
DOWNLOAD DIR
D1:Cell Phone A
D2:Cell Phone B
BACK
SELECT
• Phone and SIM - download all contacts stored in both your phone
memory and SIM card.
Press SELECT . During the download, the telephone base displays the
progress. All handsets display Downloading dir.
• Your cell phone may require a passcode. In this case the screen
displays Check cellular. ENTER PASS CODE. Enter the cell phone
passcode into the telephone base and press SET to save.
• Your cell phone may require you to press a key to confirm the
directory download.
27
Bluetooth
Bluetooth setup
• If the selected device’s directory has already been
downloaded to TL96271/TL96371/TL96471 before,
the telephone base displays the last update date
of your cell phone. The directory stored on the
TL96271/TL96371/TL96471 for that cell phone will
be erased and replaced with the current cell phone
directory. If you have edited the downloaded entries
(page 84), those changes will be lost. Press NEXT
to start the download, the screen displays
Erasing directory...
• If you already have 4 downloaded directories, the
telephone base displays Memory is full. Replace
existing directory? Press YES . Highlight the cell
phone directory to be replaced and press SELECT .
The screen displays Replace Cell Phone A directory?
Press YES to confirm.
DOWNLOAD FROM
Phone memory
SIM card only
Phone and SIM
BACK
SELECT
Cell Phone A
Downloading
entry #0001
STOP
Download ended
XXXX
entries saved
BACK
OK
6. When the downloading process is complete, the telephone base displays
Download ended XXXX entries saved. Press OK to return to the
Bluetooth menu.
NOTES:
• With certain cell phones, downloading from the SIM card is not supported. If this is the
case, try transferring the contacts from your SIM card to your cell phone memory first, then
download from your cell phone memory. For more information on how to transfer contacts
from your SIM card to your cell phone memory, see your cell phone’s user’s manual.
• If Phone memory is chosen but with no entries saved, the telephone base displays
No entries found. Download from SIM only? Press YES to confirm. If SIM card only
is chosen but with no entries saved, the telephone base displays No entries found.
Download from Phone only? Press YES to confirm. If Phone and SIM are chosen but
with no entries saved in either or both directories, the telephone base displays
No entries found. Download from Phone only? Press YES to confirm.
• When downloading the directory from your Bluetooth enabled cell phone, some data
may not transfer. For example, if you have home, mobile and work numbers for a
particular contact, the three category descriptions may not transfer to your TL96271/
TL96371/TL96471.
28
Bluetooth
Bluetooth setup
�����
Interruption to directory download
If you are downloading a directory from a cell phone and the phone receives
a call, the download process stops and the telephone base and all handsets
display Download fail. When you try to view the downloaded directory, the
telephone base and handsets display Last download failed: MM/DD/YY. You
need to download the directory again (see page 27).
When you are downloading a directory from a cell phone and you wish
to stop the download process, you may press STOP . Then the telephone
base displays Download directory cancelled. The telephone base displays
Download fail when it returns to idle mode. Refer to page 38 to reset the
download fail indication.
NOTE: During the download process, do not attempt to make changes to your cell phone
directory.
View the directory download information
1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Directory, then
press SELECT .
3. Press CID or DIR to choose the desired downloaded
directory, then press OPTION .
4. Press CID or DIR to highlight Last update, then
press SELECT .
• The telephone base displays Cell phone A Last
update: MM/DD/YY Total #XXXX.
-OR• The telephone base displays Cell phone A Last
download failed: MM/DD/YY if there was an
interruption during that directory download.
5. Press OK to exit.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
CELL PHONE A
Cell area code
Last update
Remove DIR
BACK
SELECT
CELL PHONE A
Last update:
12/12/09
Total #0159
BACK
OK
NOTE: If a handset tries to access the directory while a Bluetooth directory download is in
progress, the screen shows Not available at this time.
29
Bluetooth
Bluetooth setup
Change PIN
You are required to enter a PIN when establishing a
Bluetooth connection. The default Pin of your telephone
base is 0000.
BLUETOOTH
Device list
Download dir
Change PIN
BACK
SELECT
To change the PIN:
1. Press MENU on the telephone base in idle mode to
ENTER NEW PIN
enter the main menu.
2. Press CID or DIR to highlight Bluetooth, then
0000
press SELECT .
BACK
SET
3. Press CID or DIR to highlight Change PIN, then
press SELECT . The telephone base displays ENTER NEW PIN and the
existing PIN.
4. Use the dialing keys to enter a new 4-digit code.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the left or right.
5. Press SET to save.
30
Telephone settings
Handset and telephone base settings
Ringer volume
You can select the ringer volume for incoming calls on the home line and
the cell line.
To adjust the ringer volume:
1. Press VOLUME on the telephone base to set the
ringer volume while the telephone base is in idle mode to
set the ringer volume for all lines.
2. Press SET to confirm and you hear a confirmation tone.
-ORPress OFF to turn off the ringer, then press SET to save.
You hear a confirmation tone.
-OR1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on handset, or press CID or
DIR on the telephone base to highlight Ringers, then
press SELECT .
3. Press SELECT to choose Ringer volume.
4. Press CID or DIR on handset, or press CID or DIR
on the telephone base to highlight All lines, Home,
Cell-D1 or Cell-D2, then press SELECT to confirm.
5. Press CID or DIR on handset, or press CID or DIR
on the telephone base to adjust the ringer volume. A
sample of each ringer volume plays as you scroll through
the choices.
-ORPress OFF to turn off the ringer. The handset displays
Ringer off.
6. Press SET to confirm, the screen displays Caller ID won’t
be announced. You hear a confirmation tone.
NOTES:
• Changing the handset ringer volume does not affect base
ringer volume.
• When the ringer volume for all calls (home and cellular) is set
to off, a steady ringer off icon
appears. When only one or
two of the ringer volume settings are set to off, a ringer off
icon
flashes.
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
RINGER VOLUME
All lines
Home
Cell-D1
BACK
SELECT
RINGER VOLUME
OFF
SET
RINGERS
Ringer volume
Ringer tone
BACK
SELECT
RINGER VOLUME
All lines
Home
Cell-D1
BACK
SELECT
RINGER VOLUME
Active devices
• The ringer volume level also determines the ringer levels of
OFF
SET
intercom calls (page 62).
• For the handsets that support caller ID announce, when the ringer is set to off, caller ID
will not be announced and the screen displays Caller ID won’t be announced.
31
Telephone settings
Handset and telephone base settings
Ringer tone
You can select the ringer tones for incoming home and cell calls.
To select a ringer tone:
1. Press MENU in idle mode to enter the main menu.
RINGERS
Ringer volume
2. Press CID or DIR on the handset, or press CID or
Ringer tone
DIR on the telephone base on the telephone base to
BACK
SELECT
highlight Ringers, then press SELECT .
3. Press CID or DIR on the handset, or press CID or
RINGER TONE
DIR on the telephone base to highlight Ringer tone,
All lines
then press SELECT .
Home
Cell-D1
4. Press CID or DIR on the handset, or press CID or
BACK
SELECT
DIR on the telephone base to highlight All lines, Home,
Cell-D1 or Cell-D2, then press SELECT .
RINGER TONE
5. Press CID or DIR on the handset, or press CID or
Tone 1
DIR on the telephone base to sample each ringer tone.
Tone 2
Tone 3
The current ringer tone is checked. A sample of each
BACK
SET
ringer tone plays as you scroll through the choices.
6. Press SET to select and save your choice. You hear a
RINGERS
Ringer volume
confirmation tone.
Ringer tone
NOTE: When you turn off the ringer volume, you will not hear
ringer tone samples.
BACK
SELECT
RINGER TONE
All lines
Home
Cell-D1
BACK
SELECT
RINGER TONE
Tone 1
Tone 2
Tone 3
BACK
32
SET
Telephone settings
Handset and telephone base settings
Set date and time
The answering system announces the day and time of each message prior to
playing it. If you subscribe to caller ID service, the day, month and time are
set automatically with each incoming call. If you do not want to set the date
and time automatically with caller ID information, turn this feature off (see
Use caller ID to automatically set date and time on page 39). However, the
year must be correct so that the day of the week can be calculated from the
caller ID information. Before using the answering system, set the date and
time as follows.
After handset registration or a power failure, the handset or telephone base
will prompt you to set the date and time (see page 13).
To set the date and time:
1. Press MENU in idle mode to enter the main menu.
Caller ID log
2. Press CID or DIR on the handset, or press CID or
Intercom
DIR on the telephone base to highlight Set date/time,
Ringers
Set date/time
then press SELECT .
BACK
SELECT
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to select the month, then
press SET ., or enter the 2-digit number (01-12) using the SET DATE
09/30/10
dialing keys (0-9).
MM/DD/YY
4. Press CID or DIR on the handset, or press CID or
BACK
SET
DIR on the telephone base to select the day, then
press SET ., or enter the 2-digit number (01-31) using the
dialing keys (0-9).
SET TIME
5. Press CID or DIR on the handset, or press CID or
05:41 PM
DIR on the telephone base to select the year, then press
SET, or enter the 2-digit number (00-99) using the dialing BACK
SET
keys (0-9), then press SET .
Intercom
6. Press CID or DIR on the handset, or press CID or
Bluetooth
DIR on the telephone base to select the hour, then
Ringers
Set date/time
press SET ., or enter the 2-digit number (01-12) using
BACK
SELECT
the dialing keys (0-9).
7. Press CID or DIR on the handset, or press CID or
SET DATE
DIR on the telephone base to select the minute, then Active devices
01/01/11
press SET ., or enter the 2-digit number (00-59) using
MM/DD/YY
the dialing keys (0-9).
BACK
SET
8. Press CID or DIR on the handset, or press CID or
SET TIME
DIR on the telephone base to highlight AM or PM, or
Active devices
press 2 for AM or 7 for PM. Press SET to save. You hear
06:08 PM
a confirmation tone.
BACK
NOTE: If the date and time are not set when a message is recorded,
the system announces, “Time and day not set,” before each message plays.
33
SET
Telephone settings
Handset and telephone base settings
Settings
In the settings menu, you can change and edit the settings for LCD language,
display alerts, CID time synchronization, handset name, key tone, dial mode
and caller ID announce.
LCD language
You can select English, Français or Español to be used in all
screen displays.
To select a language:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press SELECT to choose LCD language.
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to choose from English,
Français or Español, then press SET to save. You hear
a confirmation tone.
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
LCD LANGUAGE
English
Fran c,ais
Espa n ol
BACK
SET
SETTINGS
LCD Language
Display alerts
CID time sync
BACK
SELECT
LCD LANGUAGE
English
Fran c,ais
Espa n ol
BACK
34
SET
Telephone settings
Handset and telephone base settings
Display alerts
In the display alerts menu, you can change and edit the settings for display
of alerts on the idle screen.
Missed call indicator
When there are missed calls that have not been reviewed in the caller ID log,
the screens show XX Missed calls.
Each time you review a caller ID log entry marked NEW, the number of
missed calls decreases by one. When you have reviewed all the missed calls,
the missed calls indicator goes away.
If you do not want to review the missed calls one by one, you can reset the
missed call indicator. All the entries are then considered old and kept in the
caller ID log.
To reset the missed call indicator:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Display alerts,
then press SELECT .
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Home line or
Cell line, then press SELECT .
5. Press CID or DIR on the handset, or press CID
or DIR on the telephone base to highlight Missed
calls, press SELECT . The screen displays Reset missed
call indication? Press YES to confirm. You hear a
confirmation tone.
You can also press and hold OFF/CANCEL on the
handset or CANCEL on the telephone base to erase the
missed call indicator when the telephone is not in use.
35
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
SETTINGS
LCD Language
Display alerts
CID time sync
BACK
SELECT
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
Telephone settings
Handset and telephone base settings
Voicemail indicator
If you subscribe to voicemail service offered by your telephone service
provider, New voicemail and
appear on the handsets when you have
new voicemail messages. Contact your telephone service provider for more
information and assistance about using your voicemail service.
After you have listened to all new voicemail messages, the indicators on the
handsets turn off automatically.
Reset the voicemail indicators when the telephone indicates that there is
new voicemail but there is none (for example, when you have accessed your
voicemail while away from home). Clearing the voicemail waiting indicators
only turns off the indicators; it does not delete your voicemail messages. As
long as you have new voicemail messages, your telephone service provider
continues to send the signal to turn on the indicators.
To reset the voicemail indicator:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Display alerts,
then press SELECT .
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Home line, then
press SELECT .
5. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Voicemail,
then press SELECT .
6. The screen displays Reset voicemail indication? Press
YES to confirm. You hear a confirmation tone.
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
DISPLAY ALERTS
Home line
Cell line
BACK
SELECT
HOME ALERTS
Missed calls
NOTES:
Voicemail
• Your telephone service provider might alert you to new
No line
voicemail messages with a stutter (broken) dial tone. Contact
BACK
SELECT
your telephone service provider for more details.
• For more information about the difference between your answering system and
voicemail, see page 110.
36
Telephone settings
Handset and telephone base settings
No line
If there is no telephone line connected to the telephone base, the screens
show No home line. If you do not want to display this message on the
screens (for example, if you use the cell line only), you can turn off the no
line alert.
To reset the missed call indicator:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Display alerts,
then press SELECT .
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Home line,
then press SELECT .
5. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight No line, then
press SELECT .
6. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to choose On or Off, then
press SET to save. When you choose Off the handset
displays If the line is not connected, an alert will not
appear. You hear a confirmation tone.
37
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
NO LINE ALERT
On
Off
BACK
SET
HOME ALERTS
Missed calls
Voicemail
No line
BACK
SELECT
NO LINE ALERTS
On
Off
BACK
SET
Telephone settings
Handset and telephone base settings
Download fail
If the directory download process is interrupted, the telephone base and
handset screens display Download fail. You can reset the download fail
indication on the handset.
To reset the voicemail indicator:
CELL ALERTS
Missed calls
Download fail
1. Press MENU on the handset when it is not in use.
2. Press CID or DIR on the handset, or press CID or
BACK
SELECT
DIR on the telephone base to highlight Settings, then
press SELECT .
Reset
3. Press CID or DIR on the handset, or press CID or
download
DIR on the telephone base to highlight Display alerts,
failure
indication?
then press SELECT .
YES
NO
4. Press CID or DIR on the handset, or press CID or
CELL ALERTS
DIR on the telephone base to highlight Cell line, then
Missed calls
press SELECT .
Download fail
5. Press CID or DIR on the handset, or press CID or
SELECT
DIR on the telephone base to highlight Download fail, BACK
then press SELECT .
Reset
download
6. The screen displays Reset download failure indication?
failure
indication?
Press YES to confirm. You hear a confirmation tone.
YES
NO
You can also press and hold OFF/CANCEL on the
handset or CANCEL on the telephone base to erase the download fail
indicator when the telephone is not in use.
38
Telephone settings
Handset and telephone base settings
Use caller ID to automatically set date and time
If you subscribe to caller ID service, the date and time
will be set automatically by the caller ID information. You
can turn off this feature if you want to set the date and
time manually.
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight CID time sync,
then press SELECT .
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight On or Off,
then press SET to save. You hear a confirmation tone.
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
CID TIME SYNC
On
Off
BACK
SET
SETTINGS
LCD language
Display alerts
CID time sync
BACK
SELECT
CID TIME SYNC
On
Off
BACK
39
SET
Telephone settings
Handset and telephone base settings
Rename handset or the telephone base
You can change the name of each device. The new name of each device
cannot exceed 11 characters.
To rename a handset or telephone base:
1. Press MENU on the handset when it is not use.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Rename
handset, then press SELECT . The screen displays
RENAME HANDSET.
4. Use the dialing keys to edit the name.
5. Press MUTE/DELETE on the handset, or DELETE/X on
the telephone base to erase a character.
• Press and hold MUTE/DELETE on the handset,
or DELETE/X on the telephone base to erase
all characters.
• Press CID or DIR on the handset to move the
cursor to the left or right, or press CID or DIR
on the telephone base to move the cursor to the
left or right.
6. Press SAVE . You hear a confirmation tone.
40
SETTINGS
Display alerts
CID time sync
Rename handset
BACK
SELECT
RENAME HANDSET
Room A _ _ _ _ _
BACK
SAVE
SETTINGS
Display alerts
CID time sync
Rename base
BACK
SELECT
RENAME BASE
ROOM A_ _ _ _ _
BACK
SAVE
Telephone settings
Handset and telephone base settings
Key tone
The handset is set to beep with each key press. If you turn
off the key tone, there are no beeps when you press keys.
To change the setting:
1. Press MENU in idle mode to enter the main menu.
2. Use CID or DIR on the handset, or press CID or
DIR on the telephone base to scroll to Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to scroll to Key tone, then
press SELECT .
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to adjust the key tone
volume. You hear a sample of each volume while
adjusting. Press SET to save your preference.
-ORPress OFF to turn off, then press SET to save. You hear
a confirmation tone.
SETTINGS
CID time sync
Rename handset
Key tone
BACK
SELECT
KEY TONE VOLUME
OFF
SET
SETTINGS
CID time sync
Rename base
Key tone
BACK
SELECT
KEY TONE VOLUME
Active devices
OFF
SET
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse
dialing before using the telephone.
To change the setting:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
press SELECT .
3. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Dial mode,
then press SELECT .
4. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to choose Tone or Pulse,
then press SET to save. You hear a confirmation tone.
SETTINGS
Rename handset
Key tone
Dial mode
BACK
SELECT
DIAL MODE
Tone
Pulse
BACK
SET
SETTINGS
Rename base
Key tone
Dial mode
BACK
SELECT
DIAL MODE
Tone
Pulse
BACK
41
SET
Telephone settings
Handset and telephone base settings
Caller ID announce
The caller ID announce feature lets you know who’s calling
without having to look at the display. When you have an
incoming call, the handset and/or base speaks “Call from...”
and the name of the caller based on the directory or caller
ID information. If the caller’s name is private or unknown, the
phone number up to the last 11 digits will be announced.
If the caller’s phone number is also private or unknown,
no information will be announced. By default, the caller ID
announce feature is programmed On.
To change the setting:
SETTINGS
Key tone
Dial mode
Caller ID Annc
BACK
SELECT
CALLER ID ANNC
Handset
Base
BACK
SELECT
1. Press MENU on the handset or telephone base in idle
CALLER ID ANNC
mode to enter the main menu.
On
Off
2. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to highlight Settings, then
BACK
SET
press SELECT .
SETTINGS
3. Press CID or DIR on the handset, or press CID or
Key tone
Dial mode
DIR on the telephone base to highlight Caller ID
Caller ID Annc
Annc, then press SELECT .
BACK
SELECT
4. If you are changing the setting on the telephone base,
skip to Step 5.
CALLER ID ANNC
On
-OROff
On the handset, press CID or DIR to highlight
BACK
SET
Handset or Base, then press SELECT .
5. Press CID or DIR on the handset, or press CID or
DIR on the telephone base to choose On or Off, then press SET to save.
You hear a confirmation tone.
NOTES:
• To use the caller ID announce feature, you must subscribe to caller ID service from your
telephone service provider.
• When there are up to 5 handsets registered, the telephone system supports caller ID
announce for the telephone base and all handsets. If six or more handsets are registered, the
system supports caller ID announce for the first four registered handsets only.
• This feature is not supported with headsets.
• This feature does not announce information for call waiting calls.
• If both home and cell lines are ringing, only the caller ID information of the first ringing
line will be announced.
• Caller ID announce is available in English only.
• It takes at least 2 rings for the phone to receive caller ID information and announce it.
If the phone is answered before the end of the second ring, the phone won’t have time
to announce the caller’s information.
• Pronunciation of names may vary with this feature. Not all names may be
pronounced correctly.
42
Telephone settings
Handset and telephone base settings
Website
You can use this feature to view the AT&T website address.
1. Press MENU on the handset in idle mode to enter the
main menu.
2. Use CID or DIR on the handset, or press CID or DIR
on the telephone base to highlight Website, then press
SELECT . The screen shows the AT&T website address.
3. Press OK to exit.
www.telephones.
att.com
OK
www.telephones.
att.com
OK
Home area code
If you dial 7 digits to make a local call (area code not
required), enter your area code into the telephone as the
home area code. When you receive a call from within your
home area code, the caller ID history only displays the
7 digits of the telephone number.
HOME AREA CODE
BACK
--SET
This feature makes it easy for you to place a call from the
caller ID log. If you dial 10 digits to make a local phone call, do not use this
home area code feature. If you do, you cannot place local calls from your
caller ID log, as they will have only 7 digits.
To set the home area code:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or DIR on the
telephone base to highlight Directory, then press SELECT .
3. Press OPTION to choose Home.
4. Press CID or DIR on the handset, or press CID or DIR on the
telephone base to highlight Home area code, then press SELECT . The
screen displays Only for 7 digits dialing from Caller ID log.
5. Use the dialing keys to enter the desired home area code.
• Press MUTE/DELETE on the handset, or DELETE/X on the telephone
base to erase a digit.
• Press and hold MUTE/DELETE on the handset, or DELETE/X on the
telephone base to erase all digits.
• Press CID or DIR to move the cursor to the right or left, or press
CID or DIR on the telephone base to move the cursor to the left or right.
6. Press SET to save. The handset displays Area code will not show in
Caller ID log. You hear a confirmation tone.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to
make a local call (area code + telephone number), you will need to delete your home area
code. With the home area code displayed, press and hold MUTE/DELETE on the handset,
or DELETE/X on the telephone base and then press SET . The home area code is now
restored to its default setting of _ _ _ (empty).
43
Telephone settings
Handset and telephone base settings
Cell area code
Most cell phone entries are stored in a 10-digit format. If all of your cell
phone entries are stored this way, you do not need to program your cell
area code.
If your cell phone stores entries in a 7-digit format, we recommend that you
program your cell area code so that your 7-digit directory entries can be
dialed correctly using your home line.
To set the cell area code:
1. Press MENU on the handset in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or press CID or DIR on the
telephone base to highlight Directory, then press SELECT .
3. Press CID or DIR on the handset, or press CID or DIR on the telephone
base to highlight a desired downloaded directory, then press OPTION .
4. Press SELECT to choose Cell area code. The handset displays Only for 7
digits dialing from Caller ID log.
5. Use the dialing keys to enter the desired cell area code.
• Press MUTE/DELETE on the handset, or DELETE/X on the telephone
base to erase a digit.
• Press and hold MUTE/DELETE on the handset, or DELETE/X on the
telephone base to erase all digits.
• Press CID or DIR on the handset to move the cursor to the right or
left, or press CID or DIR on the telephone base to move the cursor to
the left or right.
6. Press SET to save. The handset screen displays Area code will not show in
Caller ID log. You hear a confirmation tone.
44
Telephone operation
Make, answer and end a call
Make, answer or end a home call
Using a handset:
To make a home call:
• Press HOME/FLASH or
/SPEAKER, then enter the telephone number.
To predial a home call:
• Enter the telephone number, then press
To answer a home call:
• Press HOME/FLASH or
HOME/FLASH or
/SPEAKER.
/SPEAKER.
To end a home call:
• Press
OFF/CANCEL, or put the handset in the telephone base or charger.
NOTES:
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing (preview numbers before dialing), press MUTE/DELETE to backspace
and delete; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
• You cannot answer a home call using your connected cell phone.
Using the telephone base:
To make a home call:
• Press HOME on the telephone base, then enter the telephone number.
To predial a home call:
• Enter the telephone number, then press HEADSET
To answer a home call:
• Press HEADSET or
or
HOME.
HOME.
To end a call a home call:
• Press HOME.
NOTES:
• The screen shows the elapsed time as you talk (in hours, minutes and seconds).
• When predialing (preview numbers before dialing), press DELETE/X to backspace and
delete; press REDIAL/PAUSE to insert a dialing pause (a p appears).
45
Telephone operation
Make, answer and end a call
Using a Bluetooth headset:
You can use a Bluetooth headset for home calls. However, you need to keep
the device within 15 feet of the telephone base for optimal performance.
Please see the user’s manual of your Bluetooth headset for more information.
To answer a home call using a Bluetooth headset:
• Press HEADSET on the telephone base or the call key on your headset.
To end a home call:
• Press HEADSET , or the call key on your headset.
To transfer a call from the telephone base to a Bluetooth headset:
• Press HEADSET , then press SELECT or HEADSET again to choose the
headset. The telephone base displays Transferring audio to Headset A.
To transfer a call from the Bluetooth headset back to the telephone base:
• Press HOME.
NOTES:
• If you are on a call using a Bluetooth headset, and you lose the Bluetooth connection
or the battery becomes depleted, the call is lost.
• When you try to use a Bluetooth headset that is not connected to the base, the
telephone base displays Headset not connected! Press CONNECT to connect your
headset to the telephone system. Refer to Bluetooth connection from idle mode on
page 22 and Connect/disconnect an active device on page 23.
• While using the cell line, you cannot use the Bluetooth headset.
Call waiting on the home line
If you subscribe to call waiting service from your telephone service provider,
you hear a tone if someone calls while you are already on a call.
• Press HOME/FLASH on the handset, or press FLASH on the telephone
base to put your current call on hold and take the new call.
• Press the same key at any time to switch back and forth between calls.
46
Telephone operation
Make, answer and end a call
Make, answer or end a cell call
The TL96271/TL96371/TL96471 can be used to make or answer calls on
the cell line. You can connect a maximum of 2 Bluetooth enabled cell phones
to the telephone base, but only one cell phone can be used on a cell call at
a time.
Using a handset:
To make a cell call:
• Press
CELLULAR. Enter the telephone number, then press DIAL .
To predial a cell call:
• Enter the telephone number, then press
CELLULAR.
If you have only one cell phone connected to the telephone base, it is
automatically selected to make cell calls. If you have two cell phones
connected to the telephone base, the telephone system prompts you to select
a cell phone before you make a cell call.
To answer a cell call:
• Press CELLULAR.
To end a cell call:
• Press
OFF/CANCEL, or put the handset in the telephone base or charger.
NOTES:
• You can also use your cell phone to answer the call.
• If you do not want to answer the call, press REJECT . The screen displays Call rejected
and then returns to the idle mode.
• When you try to make a cell call but your cell phone is not connected to the base, the
handset displays No cellular is ready for connection. Press CONNECT to connect your
cell phone to the telephone system. Refer to Bluetooth connection from idle mode on
page 22 and Connect/disconnect an active device on page 23.
47
Telephone operation
Make, answer and end a call
Using the telephone base:
To make a cell call:
1. Press CELLULAR, then enter the telephone number.
2. Press DIAL .
To predial a cell call:
• Enter the telephone number, then press CELLULAR.
If you have only one cell phone connected to the telephone base, it is
automatically selected to make cell calls. If you have two cell phones
connected to the telephone base, the telephone system prompts you to select
a cell phone before you make a cell call.
To answer or end a cell call:
• Press CELLULAR.
NOTES:
• You can also use your cell phone to answer the call. If you answer with your cell phone,
it disconnects from the telephone base.
• If you do not want to answer the call, press REJECT . The screen displays Call rejected
and then returns to the idle mode.
• When you try to make a cell call but your cell phone is not connected to the base, the
telephone base displays Cellular phone not connected. Press CONNECT to connect
your cell phone to the telephone system. Refer to Bluetooth connection from idle
mode on page 22 and Connect/disconnect an active device on page 23.
Call waiting on the cell line
If you subscribe to call waiting service from your cell phone service provider,
you hear a beep if someone calls while you are already on a call.
Using a handset:
• Press CELLULAR on the handset to put your current call on hold and
take the new call.
• Press CELLULAR on the handset at any time to switch back and forth
between calls.
-ORPress SWAP to switch. To switch back, press OPTION . Press CID or DIR
to highlight Swap, then press SELECT .
Using the telephone base:
• Press SWAP on the telephone base. The original call is put on hold and
you take the new call.
• Press OPTION on the telephone base. Press CID or DIR to highlight
Swap. Press SELECT to resume the original call. The other incoming cell
call is put on hold.
48
Telephone operation
Make, answer and end a call
Answer an incoming cell call while on a home call
If you are on a home call and you receive an incoming cell call, you hear a
beep and
1 or
2 displays on the handset or telephone base you are
using. The telephone base and all other handsets ring.
To answer the incoming cell call:
Using a handset:
• Press CELLULAR on the handset. The home call is automatically
placed on hold, all other handsets and the telephone base display
Home call on hold and Cell line in use alternately.
Using the telephone base:
• Press CELLULAR on the telephone base. The home call is automatically
placed on hold and all other handsets display Home call on hold and
Cell line in use alternately.
To end the cell call:
Using a handset:
• Press
OFF/CANCEL on the handset. The home line is still on hold. The
telephone base and all other handsets all handsets and the telephone
base display Home call on hold.
Using the telephone base:
• Press CELLULAR on the telephone base. The home line is still on hold.
All handsets display Home call on hold.
To resume the home call on hold:
Using a handset:
• Press HOME/FLASH on the handset off hold.
Using the telephone base:
• Press HOME on the telephone base.
NOTE: If you have voicemail service active on your cell phone, and you do not answer the
incoming cell call, the call is answered by your cell phone’s voicemail. Contact your cell
phone service provider for more information about voicemail service.
49
Telephone operation
Make, answer and end a call
Answer a home call while on a cell call
If you are on a cell call and you receive an incoming home call, you hear a
beep and
displays on the handset or telephone base you are using. The
telephone base and all other handsets ring.
To answer the incoming home call:
Using a handset:
• Press HOME/FLASH on the handset. The cell call is automatically placed
on hold and all other handsets display Cell call on hold and Home line
in use alternately.
Using the telephone base:
• Press HOME on the telephone base. The cell call is automatically
placed on hold. All handsets display Cell call on hold and Home line
in use alternately.
To end the home call:
Using a handset:
• Press
OFF/CANCEL on the handset. The cell line is still on hold. The
telephone base and all handsets display Cell call on hold.
Using the telephone base:
• Press CELLULAR on the telephone base. The cell line is still on hold.
The telephone base and all handsets display Cell call on hold.
To resume the cell call on hold:
Using a handset:
• Press CELLULAR on the handset.
Using the telephone base:
• Press CELLULAR on the telephone base.
NOTE: If you have turned on your answering system and you do not answer the incoming
home call, the call is answered by your answering system.
50
Telephone operation
Conference calls
Conference home and cell calls
When you have calls established on the home and cell lines, you can create
a 3-way conference.
To conference both home and cell calls:
1. Press OPTION on the handset or telephone base.
2. Press CID or DIR to highlight Conference.
3. Press SELECT . The conferencing device’s screen displays Lines now in
conference.
To select an option while on a conference call:
1. Press OPTION on the handset or telephone base.
2. Press CID or DIR to highlight one of the following options:
• End Home line
• End Cell line
• End Conference
• Directory
• Caller ID log
3. Press SELECT .
To end a conference call:
• Press
OFF/CANCEL or put the handset back in the telephone base
or charger.
-OR• Press OPTION on the handset or telephone base. Then press CID or
DIR on the handset or telephone base to highlight End Conference.
Press SELECT to end the conference.
Using the home and cell lines together:
• You can be on two different calls at the same time using the cell line and
home line and two handsets.
• You cannot be on a call using the cell line and a Bluetooth headset via the
home line at the same time. These are both Bluetooth devices and only
one can be used at a time.
• If you are on a call using the cell line, you cannot join the call using your
paired cell phone. However, you can join the call using another TL96271/
TL96371/TL96471 device. Your cell phone is being used for the phone
call so only features that are normally available during a call can be used.
51
Telephone operation
Options while on calls
Speakerphone
Using a handset:
During a call, press /SPEAKER on the handset to switch between the
speakerphone and normal handset use.
Using the telephone base:
The speakerphone is the only audio option for the telephone base. Press
HOME or CELLULAR to place, answer, and to end calls from the
telephone base.
Volume control
While on a call, you can adjust the listening volume on the handset or
telephone base.
If it is a cell call and the volume is too loud, too quiet or drops out, try
changing the volume on your cell phone. On some cell phones, changing
the volume on the cell phone affects your cell call volume on the TL96271/
TL96371/TL96471 handsets or telephone base.
To adjust the listening volume of a handset:
• Press VOLUME on the handset while on a call.
To adjust the listening volume of the telephone base:
• Press VOLUME on the telephone base while on a call.
NOTE: The handset earpiece volume setting (1-6) and speakerphone volume setting
(1-6) are independent. The speakerphone volume setting of the telephone base (1-8) is
also independent.
Silencing the ringer
When the telephone is ringing, you can temporarily silence the ringer of the
handset or telephone base without disconnecting the call. The next call rings
normally at the preset volume.
To silence the handset ringer:
• Press SILENCE , OFF/CANCEL or MUTE/DELETE on the handset and
Ringer muted appears.
To silence the base ringer:
• Press SILENCE .
-OR• Press MUTE.
The telephone base displays Ringer muted.
52
Telephone operation
Options while on calls
Mute
Use the mute function to turn off the microphone. You can hear the caller,
but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/DELETE on the handset, or press MUTE on the
telephone base. When mute is on, the handset and telephone base show
Microphone off for a few seconds and the MUTE icon appears until the
mute function is turned off.
To take a call off mute:
• Press MUTE/DELETE on the handset, or press MUTE on the telephone
base and resume speaking. When mute is off, Microphone on appears
temporarily on the handset and telephone base.
Mute is automatically canceled when you end the call.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone
dialing temporarily during a call. This is useful if you need to send touch-tone
signals to access your telephone banking or long distance services.
During a call:
1. Press TONE on the handset or telephone base.
2. Use the dialing keys to enter the relevant number. The telephone sends
touch-tone signals.
3. The telephone automatically returns to pulse dialing mode after you end
the call.
53
Telephone operation
Options while on calls
Hold
You can place any call on hold. You hear an alert tone at the telephone base
if you have not taken the call off of hold after 14 minutes. You hear another
alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the
call on hold automatically disconnects.
To place a home call on hold:
• Press HOLD on the handset or telephone base. Home call on hold
appears on the handsets and telephone base. HOME/FLASH flashes on
the handsets and HOME flashes on the telephone base.
To resume a home call on hold:
• Press
HOME/FLASH on handsets or
HOME on the telephone base.
To place a cell call on hold:
• Press HOLD on the handset or telephone base. Cell call on hold appears
on the handsets and telephone base. CELLULAR on the handsets and
on the telephone base flash.
To resume a cell call on hold:
• Press CELLULAR on the handset or telephone base.
Equalizer
The equalizer feature on the handset enables you to change
the quality of the handset audio to best suit your hearing.
While on a call, or listening to a message or announcement,
press EQ to select the equalizer setting Treble 1, Treble 2,
Bass or Natural (the default setting) for the handset. The
current setting shows on the handset for 2 seconds.
NOTES:
• The equalizer feature does not apply to the speakerphone on the telephone base or the
connected Bluetooth headset.
• If you switch the call between the handset and speakerphone by pressing /SPEAKER,
the audio setting remains unchanged.
• The current equalizer setting remains unchanged until you select a new setting.
54
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from numbers stored in the
directory, caller ID log or redial list while you are on a call.
Chain dialing can be useful if you wish to access other numbers (such as
bank account numbers or access codes) from the directory, caller ID log or
redial list.
To access a number in the directory while on a call:
Using a handset:
1. Press OPTION .
2. Press CID or DIR to highlight Directory, then press SELECT .
3. Press CID or DIR to highlight the desired directory, then press REVIEW .
4. Press CID or DIR to highlight to the desired entry or perform an
alphabetical search (page 83).
5. Press DIAL to dial the displayed number.
Using the telephone base:
1. Press OPTION .
2. Press CID or DIR to highlight
3. Press CID or DIR to highlight
4. Press CID or DIR to highlight
alphabetical search (page 83).
5. Press DIAL to dial the displayed
Directory, then press SELECT .
the desired directory, then press REVIEW .
to the desired entry or perform an
number.
Transfer a call
While on an outside call, you can transfer the call from one device to another.
1. Press OPTION, then press SELECT to highlight Transfer.
• Your handset or the telephone base displays TRANSFER TO: and a list
of registered devices.
– Press CID or DIR on the handset or CID or DIR on the
telephone base to highlight the destination device and then
press SELECT.
Your handset or telephone base displays Transferring call to HANDSET X,
Transferring call to BASE 0 or Transferring call to all... when you choose
Group. The destination device(s) rings.
2. Your handset or telephone base displays Call transferred when the other
device picks up the call. You hear a confirmation tone.
NOTE: If the destination device does not answer within 30 seconds, the caller device
displays No response to transfer and rings. If the caller device does not answer the call on
hold within 30 seconds, the call will end automatically.
55
Telephone operation
Options while on calls
To access a number in the caller ID log while on a call:
Using a handset:
1. Press OPTION .
2. Press CID or DIR to highlight Caller ID log, then press SELECT .
3. Press CID or DIR to highlight the desired directory, then press REVIEW .
4. Press CID or DIR to scroll to the desired entry.
5. Press DIAL to dial the displayed number.
Using the telephone base:
1. Press OPTION .
2. Press CID or DIR to highlight Caller ID log, then press SELECT .
3. Press CID or DIR to highlight the desired directory, then press REVIEW .
4. Press CID or DIR to scroll to the desired entry.
5. Press DIAL to dial the displayed number.
To access the redial list while on a call:
Using a handset:
1. Press REDIAL/PAUSE.
2. Press CID , DIR, or REDIAL/PAUSE until the desired number displays.
3. Press DIAL to dial the displayed number.
Using the telephone base:
1. Press REDIAL/PAUSE.
2. Press CID, DIR, or REDIAL/PAUSE until the desired number displays,
3. Press DIAL to dial the displayed number.
NOTES:
• You can only view the numbers in the directory, caller ID log or redial list move to front
and cannot edit, delete or save entries.
• You cannot copy a caller ID log entry into the directory while on a call. For more details
about the caller ID log, see page 92.
• Press BACK or
OFF/CANCEL on the handset, or BACK or CANCEL on the telephone
base to exit the redial list, directory or caller ID log while on a call.
56
Telephone operation
Redial
The telephone base and each handset store the last 10 dialed numbers (up
to 30 digits each) in the redial list. The redial entries of each handset and the
telephone base are independent.
Review the redial list
To review the redial list of a handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to
browse the list. The handset beeps twice at the end
of the list.
Press
OFF/CANCEL to exit.
To review the redial list of the telephone base:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse the list. The
telephone base beeps twice at the end of the list.
Press CANCEL to exit.
Dial a redial entry
To dial a redial entry on a handset:
1. Press HOME/FLASH, or /SPEAKER to use the home line, or
CELLULAR to use the cell line. Then press REDIAL/PAUSE to enter the
redial list.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The handset beeps twice at the end of the list.
3. Press DIAL to dial the number displayed.
You can also select a redial entry before dialing.
1. Press REDIAL/PAUSE in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The handset beeps twice at the end of the list.
3. Press HOME/FLASH, or /SPEAKER to use the home line, or
CELLULAR to use the cell line.
57
Telephone operation
Redial
To dial a redial entry on the telephone base:
1. Press HOME to use the home line, or
CELLULAR to use the cell line. Then press
REDIAL/PAUSE to enter the redial list.
2. Press CID, DIR or REDIAL/PAUSE repeatedly
to browse and then press DIAL to dial the
number displayed.
You can also select a redial entry before dialing.
1. Press REDIAL in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays. The telephone base beeps twice at the end of the list.
3. Press HOME to dial using the home line, or CELLULAR to dial using
the cell line.
Save a redial entry to the directory
Using a handset:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press SAVE .
4. The screen displays EDIT NUMBER. Use the dialing keys to edit the
number, if necessary.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE or MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT .
6. Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT . The screen displays ENTER NAME. Use the dialing keys
(page 79) to enter a name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left, or press
CID or DIR on the telephone base to move the cursor to the left or right.
8. Press SAVE . Saved displays and you hear a confirmation tone.
58
Telephone operation
Redial
Using the telephone base:
1. Press REDIAL/PAUSE in idle mode.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press SAVE .
4. The screen displays EDIT NUMBER. Use the dialing keys to edit the
number, if necessary.
• Press X/DELETE to erase a digit.
• Press and hold X/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the left or right.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT .
6. Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT . The screen displays ENTER NAME. Use the dialing keys
(page 79) to enter a name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
8. Press SAVE . Saved displays and you hear a confirmation tone.
Delete a redial entry
Using a handset:
1. Press REDIAL/PAUSE when the handset is not in use.
2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press MUTE/DELETE to delete the displayed number. You hear a
confirmation tone.
Using the telephone base:
1. Press REDIAL/PAUSE when the handset is not in use.
2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired
number displays.
3. Press DELETE/X to delete the displayed number. You hear a
confirmation tone.
59
Telephone operation
Handset locator
This feature helps you find a misplaced handset.
To start paging:
Press /HANDSET LOCATOR on the telephone base when it is not in use. All
idle handsets ring and display ** Paging **.
To end paging:
Press
/HANDSET LOCATOR on the telephone base.
-ORPress HOME/FLASH, /SPEAKER, CELLULAR, PUSH TO TALK,
REDIAL/PAUSE, EQ or any dialing key (0-9, # (pound key), TONE ) on
the handset.
NOTES:
• If the handset ringer volume is set to off, the handset still rings when paged.
• While the telephone base is paging, you may press MUTE/DELETE ,
SILENCE on the handset to mute the paging tone.
• If there is no response after 60 seconds, paging ends.
60
OFF/CANCEL
or
Multiple handset use
Join a call in progress
Join a call in progress
Another handset can join you on an outside call. That call continues until all
people hang up. You can share an outside call with telephone base and up to
4 system handsets.
Using a handset:
• Press HOME/FLASH or
/SPEAKER on another handset to join the call.
Using the telephone base:
• Press HOME on telephone base to join the call.
61
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets, or a
handset and the telephone base.
You can buy additional expansion handsets (AT&T model TL90071, sold
separately) for this telephone system. You can register up to 12 handsets to
the telephone base.
Initiate an intercom call
Using a handset:
1. Press MENU on the handset in idle mode.
2. Press CID or DIR to highlight Intercom, then
press SELECT .
Answering sys
Directory
Caller ID log
Intercom
BACK
SELECT
• Your handset displays INTERCOM and a list of devices.
INTERCOM
– Press CID or DIR to highlight a destination
BASE
0
device and then press SELECT . Your handset
HANDSET
1
HANDSET
2
displays Calling HANDSET X, Calling BASE 0 or
BACK
SELECT
Calling all devices .
-OR– Press 0 for BASE 0, 1-9 for handset 1-9, TONE and 0 for
handset 10, TONE and 1 for handset 11, or TONE and 2
for handset 12. Your handset displays Calling HANDSET X or
Calling BASE 0, or Calling all devices The other device rings and
displays HANDSET X is calling.
-OR– Press TONE and then # (pound key) to call all devices.
The destination device(s) rings and displays HANDSET X is calling, or
HANDSET X is calling all.
62
Multiple handset use
Intercom
Using the telephone base:
1. Press MENU on the telephone base in idle mode.
2. Press CID or DIR to highlight Intercom, then
press SELECT .
Answering sys
Directory
Caller ID log
Intercom
• The telephone base displays INTERCOM and a list
BACK
SELECT
of registered handsets.
– Press CID or DIR to highlight a destination
INTERCOM
Handset
2
handset or All handsets, and then press SELECT .
Handset
3
All handsets
-ORBACK
SELECT
– Press 1-9 for handset 1-9, TONE and 0 for
handset 10, TONE and 1 for handset 11, or TONE and 2 for
handset 12.
-OR– Press TONE and then # (pound key) to call all handsets.
The telephone base displays Calling HANDSET X, or Calling all handsets.
The destination handset(s) rings and displays BASE 0 is calling.
To answer an intercom call at the destination device:
• Press HOME/FLASH or /SPEAKER on the destination handset, or press
HOME on the telephone base. Both screens show Intercom.
To silence an intercom call:
• Press
OFF/CANCEL, MUTE/DELETE or SILENCE on the destination
handset, or press MUTE or SILENCE on the telephone base. The screen
displays Ringer muted for a few seconds.
To mute while on an intercom call:
• Press MUTE/DELETE on the handset, or MUTE on the telephone base. The
screen displays Microphone off for a few seconds.
To end an intercom call at the destination handset:
• Press
OFF/CANCEL, END or place either handset back in the telephone
base or charger. Both screens display Intercom ended.
To end an intercom call at the telephone base:
• Press END or CANCEL. Both screens display Intercom ended.
NOTES:
• You can cancel the intercom call before it is answered by pressing CANCEL or END on
the telephone base, or pressing
OFF/CANCEL or END on your originating handset.
• If you are calling all devices, only the first handset to pick up can answer the intercom call.
• If the destination device does not answer the intercom call within 100 seconds, is in
the directory or caller ID log, or is out of range, the initiating device displays
No answer. Try again.
63
Multiple handset use
Intercom
Answer an incoming call during an intercom call
When you receive an incoming home call during an intercom call, the two
handsets on the intercom call hear an alert tone, and their screens display
Home Incoming call and then the caller ID. The telephone base and all other
handsets ring.
To answer a home call during an intercom call:
Using a handset:
• Press HOME/FLASH to answer the home call. The intercom call
ends automatically.
• Press
OFF/CANCEL to end the intercom call without answering the
incoming call. The telephone continues to ring.
Using the telephone base:
• Press HOME to answer the home call and the intercom call
ends automatically.
• Press CANCEL to end the intercom call without answering the incoming
call. The telephone continues to ring.
To answer a cell call during an intercom call:
When you receive an incoming cell call during an intercom call, the two
handsets on the intercom call hear an alert tone, and their screens display
Cell Incoming call and then the caller ID. The telephone base rings and all
other handsets ring.
Using a handset:
• Press CELLULAR to answer the cell call and the intercom call
ends automatically.
• Press
OFF/CANCEL to end the intercom call without answering the
incoming call. The telephone continues to ring.
Using the telephone base:
• Press CELLULAR to answer the cell call. The intercom call
ends automatically.
• Press CANCEL to end the intercom call without answering the incoming
call. The telephone continues to ring.
64
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system
handset or the telephone base.
To transfer an outside call:
Using a handset:
1. When on an outside call, press OPTION .
Transfer
2. Press CID or DIR to highlight Intercom, then
Intercom
press SELECT .
Directory
Caller ID log
• Your handset displays INTERCOM plus a list of devices.
BACK
SELECT
– Press CID or DIR to highlight a destination device
and then press SELECT .
INTERCOM
BASE
0
-ORHANDSET A
2
– Press 0 for BASE 0, 1-9 for handset 1-9, TONE
Group
and 0 for handset 10, TONE and 1 for handset 11, BACK SELECT
or TONE and 2 for handset 12.
-OR– Press TONE and then # (pound key) to call all devices.
The call is automatically put on hold. Your handset displays Calling
HANDSET X, Calling BASE 0 or Calling all devices. The destination device
rings and displays HANDSET X is calling, or HANDSET X is calling all.
3. To answer the call on the other device, press HOME/FLASH or
/SPEAKER on the handset, or press HOME on the telephone base.
The outside call is still on hold and both devices now show Intercom.
4. From this intercom call, you have the following options:
• You can transfer the call. Press OPTION and then press SELECT to select
Transfer on the calling handset. Your screen shows Call transferred. The
other device automatically connects to the outside call.
• You can let the other device join you on the outside call in a 3-way
conversation. Press OPTION , highlight Share call, and press SELECT .
• You can end the intercom call and continue the outside call with your
handset. Press HOME/FLASH or CELLULAR on your handset.
• You can press
OFF/CANCEL or END to hang up the intercom call
(the outside call will automatically go off hold and reconnect with
your handset).
NOTES:
• If you want to cancel an intercom call and reconnect to the outside call before the
destination handset answers, press
OFF/CANCEL or END on the originating handset.
• If the other handset does not answer the intercom call within 100 seconds, or if the
other handset is in the directory or caller ID log, or is out of range, the calling handset
shows No answer. Try again. and returns to the outside call.
65
Multiple handset use
Call transfer using intercom
Using the telephone base:
1. When on an outside call, press OPTION .
2. Press CID or DIR to highlight Intercom, then
Transfer
press SELECT .
Intercom
• Your screen displays INTERCOM plus a list of handsets. Directory
Caller ID log
– Press CID or DIR to highlight a destination
BACK
SELECT
handset or All handsets and then press SELECT .
INTERCOM
-ORHandset
2
Handset
3
– Press 1-9 for handset 1-9, TONE and 0 for
All handsets
handset 10, TONE and 1 for handset 11, or
BACK
SELECT
TONE and 2 for handset 12.
-OR– Press TONE and then # (pound key) to call all handsets.
The call is automatically put on hold. The telephone base displays
Calling HANDSET X or Calling all handsets. The destination handset(s)
rings and displays BASE 0 is calling.
3. To answer the call on any destination handset, press HOME/FLASH. The
outside call is still on hold while both the handset and the telephone base
now show Intercom. You can now have a private conversation between
the handset and the telephone base.
4. From this intercom call, you have the following options:
• You can transfer the call. Press OPTION and then SELECT to select
Transfer on the telephone base. The telephone base displays Call
transferred. The destination handset automatically connects to the
outside call.
• You can let the handset join you on the outside call in a 3-way
conversation. Press OPTION ., highlight Share call, and press SELECT .
• You can end the intercom call and continue the outside call on the
telephone base. Press CANCEL or END on the telephone base. The
destination handset displays Intercom ended.
• You can press CANCEL or END to hang up the intercom call (the
outside call will automatically go off hold and reconnect with
your telephone base).
NOTES:
• To cancel the transfer and return to the external call before the intercom call is
answered, press CANCEL on the telephone base.
• If the other handset does not answer the intercom call within 100 seconds, or if the
other handset is in the directory or caller ID log, or is out of range, the calling handset
shows No answer. Try again. and returns to the outside call.
66
Multiple handset use
Push-to-talk (PTT)
You can directly broadcast messages from one handset or
telephone base to the speakerphone of one or a group of
other devices. Any handset called can respond by pressing
PUSH TO TALK or PTT on the telephone base to begin a
2-way communication.
• Only one handset can talk at a time. To do so, press and hold
the PUSH TO TALK button.
• You must release PUSH TO TALK, so the other person
can respond.
• Only one PTT can be active at a time.
• While PTT is in use between handsets or telephone base,
other handsets cannot use the intercom feature but can
access the answering system.
• When you attempt to place a PTT call to another handset which is
accessing the answering system, your handset displays Not available at
this time.
PTT on/off
You can turn PTT on or off on each device.
• When on, the handset can begin and receive PTT calls.
• When off, the handset can begin PTT calls but will not receive PTT calls
from other handsets. The idle handset displays No Incoming PTT.
• When you attempt to place a PTT call to another handset that has the PTT
feature turned off, your handset displays Not available at this time.
To turn PTT on or off:
Using a handset:
1. Press PUSH TO TALK when the handset is not in use. The
PUSH TO TALK menu displays.
2. Press CID or DIR to highlight PTT On/Off, then
press SELECT .
3. Press CID or DIR to highlight On or Off, then press
SELECT to save. You hear a confirmation tone.
PUSH TO TALK
HANDSET B
3
Group
PTT On/Off
BACK
SELECT
INCOMING PTT
On
Off
BACK
67
SELECT
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. Press PTT when the telephone base is not in use.
The PUSH TO TALK menu displays.
2. Press CID or DIR to highlight PTT On/Off, then
press SELECT .
3. Press CID or DIR to highlight On or Off, then press
SELECT to save. You hear a confirmation tone.
PUSH TO TALK
HANDSET B
3
Group
PTT On/Off
BACK
INCOMING PTT
On
Off
BACK
PTT to a single device
SELECT
SELECT
Using a handset:
1. To begin a PTT call to a single device:
• Press PUSH TO TALK when the handset is not in use. Use the dialing
keys to enter a device number (0 for telephone base, 1-9 for handsets
1-9, TONE and 0 for handset 10, TONE and 1 for handset 11, or
TONE and 2 for handset 12) to create the push-to-talk session.
-OR• Press PUSH TO TALK when the handset is not in use. Then press
CID or DIR to scroll to the desired handset or the telephone base.
Press SELECT or PUSH TO TALK to create the push-to-talk session.
2. Your handset displays Connecting to HANDSET X... or Connecting to
BASE 0... for a few seconds. When the connection is made, both yours
and the destination handsets display Press and hold [PTT] to talk and
beep once.
3. Press and hold PUSH TO TALK on your handset. A chirp indicates your
microphone is on. Speak towards the handset. Your voice is broadcast
to the destination handset. While you are speaking, the handset displays
PTT To HANDSET X (X represents the destination handset number) or
PTT To BASE 0.
4. Release PUSH TO TALK after speaking. Both handsets beep once again.
After the handsets beep, you can press and hold PUSH TO TALK to continue
speaking or the destination device can respond (see Answer a PTT call on
page 72).
5. To end the PTT call, press
OFF/CANCEL or END . The handset displays
Push to talk Ended for a few seconds.
-ORPlace the handset in the telephone base or charger to end the PTT call.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
68
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. To begin a PTT call to a single device:
• Press PTT when the telephone base is not in use. Use the dialing keys
to enter a handset number (1-9 for handsets 1-9, TONE and 0 for
handset 10, TONE and 1 for handset 11, or TONE and 2 for
handset 12) to create the push-to-talk session.
-OR• Press PTT when the telephone base is not in use. Then press CID or
DIR to scroll to the desired handset. Press SELECT or PTT to create
the push-to-talk session.
2. The telephone base displays Connecting to HANDSET X... for a few
seconds. When the connection is made, both screens display Press and
hold [PTT] to talk and beep once.
3. Press and hold PTT on the telephone base. A chirp indicates your
microphone is on. Speak towards the MIC. Your voice is broadcast to the
destination handset. While you are speaking, the telephone base displays
PTT To HANDSET X (X represents the destination handset number).
4. Release PUSH TO TALK after speaking. The telephone base and the
destination handset beep once again. After the handset beeps, you can
press and hold PUSH TO TALK to continue speaking or the destination
handset can respond (see Answer a PTT call on page 72).
5. To end the PTT call, press CANCEL or END . The telephone base displays
Push to talk Ended for a few seconds.
NOTE: After PTT is released, the PTT call remains open for a short time. If no one
presses PTT within 10 seconds, the PTT call ends automatically.
69
Multiple handset use
Push-to-talk (PTT)
PTT to a group of devices
When there are multiple handsets registered to the phone system, PTT
supports one-to-group calls. PTT supports a maximum of one-to-four calls
when two to five handsets are registered, and a maximum of one-to-three
calls when six or more handsets are registered. The first three or four
registered handsets and the telephone base will be eligible to use this
feature. Other handsets can only use PTT for one-to-one calls.
Using a handset:
1. To begin a PTT call to a group of devices:
• Press and hold PUSH TO TALK when the handset is not in use.
-OR• Press PUSH TO TALK when the handset is not in use, then press
TONE and # (pound key).
-OR• Press PUSH TO TALK when the handset is not in use. Press CID or
DIR to highlight Group, then press SELECT or PUSH TO TALK.
Your handset displays Connecting to group... for a few seconds. When
the connection is made, both your and the destination devices display
Press and hold [PTT] to talk and beep once.
2. Press and hold PUSH TO TALK on your handset. A chirp indicates your
microphone is on. Speak towards the handset. Your voice is broadcast to
the destination devices. While you are speaking, the handset displays
PTT To base & handset X (X represents the destination device numbers).
3. Release PUSH TO TALK after speaking. All eligible devices beep once
again. After the handsets beeps, you can press and hold PUSH TO TALK to
continue speaking or the destination devices can respond (see
Answer a PTT call on page 72).
OFF/CANCEL or END to end the PTT call. The handset displays
4. Press
Push to talk Ended for a few seconds.
-ORPlace the handset in the telephone base or charger to end the PTT call.
NOTE: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
70
Multiple handset use
Push-to-talk (PTT)
Using the telephone base:
1. To begin a PTT call to a group of devices:
• Press and hold PTT when the telephone base is not in use.
-OR• Press PTT when the telephone base is not in use, then press TONE
and # (pound key).
-OR• Press PTT when the telephone base is not in use. Press CID or DIR
to highlight Group, then press SELECT or PTT.
Your screen displays Connecting to group... for a few seconds. When the
connection is made, both screens display Press and hold [PTT] to talk
and beep once.
2. Press and hold PTT on the telephone base. A chirp indicates your
microphone is on. Speak towards the microphone. Your voice is broadcast
to the destination handsets. While you are speaking, the screen displays
PTT To handset X (X represents the destination handset numbers).
3. Release PTT after speaking. All eligible handsets beep once again. After
the telephone base beeps, you can press and hold PTT to continue
speaking or the destination handsets can respond (see Answer a PTT call
on page 72).
4. Press CANCEL or END to end the PTT call. The telephone base displays
Push to talk Ended for a few seconds.
NOTE: After PTT is released, the PTT call remains open for a short time. If no one presses
PTT within 10 seconds, the PTT call ends automatically.
71
Multiple handset use
Push-to-talk (PTT)
Answer a PTT call
You can respond to a PTT call whenever the speakerphone light is off, as
described below.
Using a handset:
When your handset receives a PTT call, the handset beeps, and you hear the
other caller’s voice. The speakerphone light is on, and the handset displays
PTT From BASE 0 To handset: Y or PTT From HANDSET X To handset: Y
(X represents the initiating handset number and Y represents your handset
number and other destination device numbers if any; a maximum of 4 device
numbers appear).
When the caller finishes, the handset beeps and displays Press and hold
[PTT] to talk, and the speakerphone light turns off.
Press and hold PUSH TO TALK on your handset. When you hear a chirp,
speak towards the handset.
• While you are speaking, your handset displays PTT To BASE 0 or
PTT To HANDSET X, or PTT To base & handset: X.
• Your voice is broadcast to all destination devices.
• The speakerphone light is off.
Release PUSH TO TALK when you finish speaking. Your handset beeps. After
the beep, if your speakerphone light is off, you can press and hold
PUSH TO TALK to continue speaking or the destination devices can respond.
Using the telephone base:
When the telephone base receives a PTT call, the telephone base beeps,
and you hear the other caller’s voice, the speakerphone light is on, and the
telephone base displays PTT From HANDSET X To Base 0 or PTT From
HANDSET X To base & HS: Y (X represents the initiating handset number
and Y represents other handset numbers; a maximum of 4 handset
numbers appear).
When the caller finishes, the telephone base beeps and displays Press and
hold [PTT] to talk, and the speakerphone light is off.
Press and hold PTT on the telephone base. When you hear a chirp, speak
towards the handset.
• While you are speaking, the telephone base displays PTT To HANDSET X.
• Your voice is broadcast to all destination handsets.
• The speakerphone light is off.
Release PTT when you finish speaking. The telephone base beeps. After the
beep, you can press and hold PTT to continue speaking or the destination
handsets can respond.
72
Multiple handset use
Push-to-talk (PTT)
Change a one-to-one PTT call to an intercom call
You can convert a one-to-one PTT conversation to an intercom call.
Using a handset:
1. When your handset displays Press and hold [PTT] to talk, press INTCOM .
Your handset displays Switch to Intercom? Press SELECT to confirm.
• Your handset then displays Calling HANDSET Y (Y represents the
destination handset number) or Calling BASE 0. The destination
handset temporarily displays Push to talk Ended and then HANDSET X
is calling (X represents the originating handset number).
2. On the destination device, press HOME/FLASH or /SPEAKER on the
handset or HOME on the telephone base to answer the intercom call.
Both devices now display Intercom.
OFF/CANCEL , END or place the handset
3. To end the intercom call, press
in the telephone base or charger. Both devices display Intercom ended.
Using the telephone base:
1. When the telephone base displays Press and hold [PTT] to talk, press
INTCOM . The telephone base displays Switch to Intercom? Press SELECT .
• The telephone base then displays Calling HANDSET Y (Y represents
the destination handset number). The destination handset temporarily
displays Push to talk Ended and then BASE 0 is calling.
2. On the destination handset, press HOME/FLASH or /SPEAKER to
answer the intercom call. Both screens now display Intercom.
3. To end the intercom call, press CANCEL or END on the telephone base.
Both screens display Intercom ended.
73
Multiple handset use
Push-to-talk (PTT)
End or leave a PTT call
For a one-to-one PTT call, both the originating and destination devices
can end the PTT call. For one-to-group PTT calls, the initiating devices
can end the PTT call for the group of devices on that PTT call. If any one
of the destination devices leaves the PTT call, the call continues until all
participants or the initiator hangs up.
To end or leave PTT:
Using a handset:
Press
OFF/CANCEL , END or place the handset in the telephone base or
charger. The handset displays Push to talk Ended. After PUSH TO TALK
is released, the PTT call remains open for a short time. If no one presses
PUSH TO TALK within 10 seconds, the PTT call ends automatically.
NOTES: After PUSH TO TALK is released, the PTT call remains open for a short time. If no
one presses PUSH TO TALK within 10 seconds, the PTT call ends automatically.
Using the telephone base:
Press CANCEL or END . The telephone base displays Push to talk Ended.
Answer an incoming call during PTT
When you receive an incoming outside call during PTT, there is a call waiting
tone. The caller ID displays alternately with the PTT screen.
• During a one-to-one PTT call, press HOME/FLASH or CELLULAR on
your originating or destination handset, or press HOME or CELLULAR
on the telephone base. The PTT call ends automatically and the outside
call is answered.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR
on the originating handset, or press HOME or CELLULAR on the
originating telephone base. The PTT call ends automatically and the
outside call is answered.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR on
any one of the destination handsets, or press HOME or CELLULAR on
the destination telephone base. That handset or telephone base answers
the outside call. The PTT call continues for the rest of the PTT participants.
• To leave the PTT call without answering the incoming call, press
OFF/CANCEL on the handset, or press CANCEL on the telephone base.
The telephone continues to ring.
74
Multiple handset use
Push-to-talk (PTT)
Make an outgoing call during PTT
• During a one-to-one PTT call, press HOME/FLASH or CELLULAR on the
handset, or press HOME or CELLULAR on the telephone base to get a
dial tone. The PTT call ends automatically.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR
on the originating handset, or press HOME or CELLULAR on the
originating telephone base. The PTT call ends automatically and you get a
dial tone.
• During a one-to-group PTT call, press HOME/FLASH or CELLULAR on
any one of the destination devices, or press HOME or CELLULAR on
the destination telephone base. That device gets a dial tone. The PTT call
continues for the rest of the PTT participants.
75
Directory
About the directory
The home directory stores up to 200 entries with up to 30 digits for each
phone number and 15 characters for each name. Each of the downloaded
directories stores up to 1,500 entries with up to 30 digits for each phone
number and 15 characters for each name.
• Directory entries are stored at the telephone base and shared by all
system handsets. Any changes made on one device apply to all.
• Only one device can review the directory at a time. If another device tries
to enter the directory, its screen shows Not available at this time.
• When there are no records in the directory, the screen shows
Directory empty.
• When the directory is full and you try to save an entry, the screen shows
Directory full.
• When you try to save a number already stored in the directory, the screen
shows Already saved.
All of the instructions on pages 77-91 for the directories apply to the home
directory and all downloaded directories. Creating a new entry on page 77
only applies to the home directory.
You cannot create new entries in your downloaded directories with a
TL96271/TL96371/TL96471 handset or telephone base. Entries must be
downloaded from your cell phone (see Download directory on pages 27-28).
76
Directory
Create and review entries
Create a new entry in the home directory
Using a handset:
Press MENU on the handset in idle mode to enter the main menu.
Press CID or DIR to highlight Directory, then press SELECT .
Press OPTION to select Home.
Press SELECT to choose Add contact. The screen displays
ENTER NUMBER.
5. Use the dialing keys to enter a telephone number.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
1.
2.
3.
4.
-OR-
6.
7.
8.
9.
10.
Copy a number from the redial list.
• Press REDIAL/PAUSE and then CID , DIR or REDIAL/PAUSE
repeatedly to browse for a number. Press INSERT to copy the
displayed number.
Press NEXT .
Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
Press NEXT . The screen displays ENTER NAME.
Use the dialing keys (see page 79) to enter the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left.
Press SAVE to confirm and the screen shows Saved. You hear a
confirmation tone.
NOTE: You cannot create new entries in your downloaded directories from your TL96271/
TL96371/TL96471 handsets. Entries must be downloaded from your cell phone (see
Download directory on pages 27-28).
77
Directory
Create and review entries
Using the telephone base:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Press MENU on the telephone base in idle mode to enter the main menu.
Press CID or DIR to highlight Directory, then press SELECT .
Press OPTION to select Home.
Press SELECT to choose Add contact. The screen displays
ENTER NUMBER.
Use the dialing keys to enter a telephone number.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
-ORCopy a number from the redial list.
• Press REDIAL/PAUSE and then CID, DIR or REDIAL/PAUSE
repeatedly to browse for a number. Press INSERT to copy the
displayed number.
Press NEXT .
Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
Press NEXT . The screen displays ENTER NAME.
Use the dialing keys (see page 79) to enter a name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
10. Press SAVE to confirm and the screen shows Saved. You hear a
confirmation tone.
NOTE: You cannot create new entries in your downloaded directories from your TL96271/
TL96371/TL96471. Entries must be downloaded from your cell phone (see Download
directory on pages 27-28).
78
Directory
Create and review entries
Dialing keys
Characters by number of key presses
Dialing
key
1
2
3
1
1
.
-
2
A
B
4
,
5
6
7
8
9
10
11
(
)
*
#
&
/
,
C
a
b
c
2
s
7
z
9
3
D
E
F
d
e
f
3
4
G
H
I
g
h
i
4
5
J
K
L
j
k
l
5
6
M
N
O
m
n
o
6
7
P
Q
R
S
p
q
r
8
T
U
V
t
u
v
8
Y
Z
w
x
y
9
W
X
0
Space
0
*
#
NOTE: When entering a name in the directory, the first letter of each word is
automatically capitalized.
79
Directory
Create and review entries
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
To add a predialed telephone number:
Using a handset:
1. Enter the telephone number in idle mode (see Step 5 in
Create a new entry in the home directory on page 78).
2. Press SAVE to move on to edit the number (see Step 3 in
Edit a directory entry on page 85) and then press NEXT .
3. Press CID or DIR to highlight one of the following
types:
• Home
• Cell
• Work
• Other
4. Press NEXT . The screen displays ENTER NAME.
5. Use the dialing keys (see page 79) to enter the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right
or left.
6. Press SAVE and the screen shows Saved. You hear a
confirmation tone.
80
888-883-2445
--:--
--/--
BACK
SAVE
EDIT NUMBER
888-883-2445
BACK
NEXT
SELECT LABEL
Home
Cell
Work
BACK
NEXT
ENTER NAME
BACK
SAVE
Saved
Directory
Create and review entries
Using the telephone base:
1. Enter the telephone number in idle mode (see Step 5 in
Create a new entry in the home directory on page 77).
2. Press SAVE to move on to the number (see Step 3 in
Edit a directory entry on page 85) and then press NEXT .
3. Press CID or DIR to highlight one of the following
types:
• Home
• Cell
• Work
• Other
4. Press NEXT . The screen displays ENTER NAME.
5. Use the dialing keys (see page 79) to enter a name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left
or right.
6. Press SAVE and the screen shows Saved. You hear a
confirmation tone.
81
888-883-2445
BACK
SAVE
EDIT NUMBER
888-883-2445
BACK
NEXT
SELECT LABEL
Home
Cell
Work
BACK
NEXT
ENTER NAME
_
SAVE
Saved
Directory
Create and review entries
Review the directory
Entries are sorted alphabetically.
To review the directory:
Using a handset or telephone base:
1. Press DIR in idle mode.
2. Press CID or DIR on handset, or CID or
to highlight a directory, then press REVIEW .
3. Press CID or DIR on handset, or CID or
to browse.
-OR1. Press MENU in idle mode.
2. Press CID or DIR on handset, or CID or
to highlight Directory, then press SELECT .
3. Press CID or DIR on handset, or CID or
to highlight a directory, then press REVIEW .
4. Press CID or DIR on handset, or CID or
to browse.
-OR1. Press OPTION while on call.
2. Press CID or DIR on handset, or CID or
to highlight Directory, then press SELECT .
3. Press CID or DIR on handset, or CID or
to highlight a directory, then press REVIEW .
4. Press CID or DIR on handset, or CID or
to browse.
DIR on the telephone base
DIR on the telephone base
DIR on the telephone base
DIR on the telephone base
DIR on the telephone base
DIR on the telephone base
DIR on the telephone base
DIR on the telephone base
NOTE: When the desired entry displays, press # (pound key) on the handset or telephone
base repeatedly to show different dialing options.
82
Directory
Create and review entries
3-character alphabetical search
You can use the enhanced 3-character search to find your contacts quickly
and efficiently.
To start the search:
1. Follow the steps in Review the directory on the previous page to enter
the directory.
2. When an entry appears, use the dialing keys to enter the letters associated
with the name (see page 79). You can enter up to 3 letters for the search.
The letters will show at the top left hand corner of the screen. After you
have entered one to three letters, the system starts searching in the
directory. If there is no name matching the letter(s) entered, the next
closest match in alphabetical order appears. If necessary, press CID or
DIR on the handset, or CID or DIR on the telephone base to browse.
NOTE: The cursor automatically moves to the next position 2 seconds after you enter
a letter. If you do not enter another letter in the coming 2 seconds, the system starts
searching in the directory.
83
Directory
Dial, edit or delete a directory
Dial a directory entry
You can dial a directory entry on any line.
To dial a directory entry:
1. Search for the desired entry in the directory (see
888-883-2445
Review the directory and 3-character alphabetical
1-888-883-2445
search on pages 82 and 83).
883-2445
1-883-2445
2. When the desired entry appears, press # (pound key)
repeatedly on the handset or telephone base to show
different dialing options.
3. When the displayed number is in the correct format, press HOME/FLASH
or /SPEAKER on the handset, or press HOME on the telephone base to
use the home line. Press CELLULAR on the handset or on the telephone
base to use the cell line.
84
Directory
Dial, edit or delete a directory
Edit a directory entry
You can edit any directory entry. However, be aware that if you download a
directory from a cell phone again, the directory is erased and replaced with
the current cell phone directory. If you have edited the downloaded entries
on the TL96271/TL96371/TL96471, those changes are lost. To avoid
losing changes made to the downloaded directory, we suggest that you edit
numbers in your cell phone, then download the directory.
Using a handset:
1. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 82 or 83).
2. When the desired entry appears, press EDIT . The handset shows
EDIT NUMBER.
3. Use the dialing keys to edit the number.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
4. Press NEXT .
5. Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
6. Press NEXT . The screen displays EDIT NAME.
7. Use the dialing keys (see page 79) to enter the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left.
8. Press SAVE to confirm and the handset shows Saved.
85
Directory
Dial, edit or delete a directory
Using the telephone base:
1. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 82 or 83).
2. When the desired entry appears, press EDIT . The telephone base shows
EDIT NUMBER.
3. Use the dialing keys to edit the number.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
4. Press NEXT.
5. Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
6. Press NEXT. The screen displays EDIT NAME.
7. Use the dialing keys (see page 79) to edit the name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
8. Press SAVE to confirm and the handset shows Saved.
86
Directory
Dial, edit or delete a directory
Edit the type of a directory entry
If you only want to edit the type of a directory entry:
1. Search for the desired entry in the directory (see Review
the directory or 3-character alphabetical search on
pages 82 or 83).
2. When the desired entry appears, press LABEL . Enter the
corresponding shortcut keys shown on the screen.
-ORPress CLEAR to erase the assigned label.
SELECT LABEL
1:Home
2:Cell
3:Work
4:Other
CLEAR
SELECT LABEL
1:Home 2:Cell
3:Work 4:Other
CLEAR
Delete a directory entry
To delete an entry:
1. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 82 or 83).
2. When the desired entry appears, press MUTE/DELETE on the handset or
DELETE/X on the telephone base. The screen displays Delete contact?
and the name of the entry. Press YES to confirm.
3. The screen displays Contact deleted and then the next alphabetical entry
in the directory. You hear a confirmation tone.
NOTE: Once a directory entry is deleted, it cannot be retrieved.
87
Directory
Dial, edit or delete a directory
Remove a downloaded directory
Using a handset:
1. Search for the desired downloaded directory in the directory menu (see
Review the directory on page 82).
2. When the desired downloaded directory is chosen, press OPTION , then
press CID or DIR to highlight Remove dir.
3. Press SELECT . The screen displays Directory Cell Phone A will be erased.
4. Press YES to confirm. The handset displays Erasing directory... and then
Directory removed. You hear a confirmation tone.
Using the telephone base:
1. Search for the desired downloaded directory in the directory menu (see
Review the directory on page 82).
2. When the desired downloaded directory is chosen, press OPTION , then
press CID or DIR to highlight Remove dir.
3. Press SELECT . The screen displays Directory Cell Phone A will be erased.
4. Press YES to confirm. The handset displays Erasing directory... and then
Directory removed. You hear a confirmation tone.
88
Directory
Speed dial directory
Assign a speed dial directory entry
You can assign 10 of your directory entries to a speed dial slot (0-9). The
speed dial entries are shared by all handsets.
Up to 10 speed dial entries can be stored. The speed dial number must be
created from an existing entry in the Home directory or a Bluetooth directory.
Using a handset or telephone base:
1. Press MENU in idle mode.
2. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Directory, then press SELECT .
3. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Speed dial, then press REVIEW .
4. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight an empty slot, then press ASSIGN .
5. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight the desired directory, then press REVIEW .
6. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 82 or 83). When the desired
entry appears, press ASSIGN . You hear a confirmation tone.
89
Directory
Speed dial directory
Review the speed dial directory
Using a handset or telephone base:
1. Press MENU in idle mode.
2. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Directory, then press SELECT .
3. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Speed dial, then press REVIEW .
4. Press CID or DIR on the handset, or CID or DIR on the telephone
base to browse.
Dial a speed dial entry
Using a handset:
1. Press and hold the dialing key (0-9) corresponding to the assigned entry
you wish to call.
2. Press HOME/FLASH or /SPEAKER to dial with the home line, or
CELLULAR to dial with the cell line.
Using the telephone base:
1. Press and hold the dialing key (0-9) corresponding to the assigned entry
you wish to call.
2. Press HOME to dial with the home line, or CELLULAR to dial with the
cell line.
Reassign a speed dial entry
Using a handset or telephone base:
1. Press MENU in idle mode.
2. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Directory and then press SELECT .
3. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Speed dial, then press REVIEW .
4. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight the desired slot.
5. Press ASSIGN . The screen displays the directory at the current
assigned entry.
6. Search for the desired entry in the directory (see Review the directory or
3-character alphabetical search on pages 82 or 83). When the desired
entry appears, press ASSIGN .
7. The screen displays Entry B replaces Entry A Accept? Press YES to
confirm. You hear a confirmation tone.
90
Directory
Speed dial directory
Delete a speed dial entry
Using a handset or telephone base:
1. Press MENU in idle mode.
2. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Directory and then press SELECT .
3. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight Speed dial, then press REVIEW .
4. Press CID or DIR on the handset, or CID or DIR on the telephone
base to highlight assigned slot, then press MUTE/DELETE on the handset
or DELETE/X on the telephone base.
5. The screen displays Delete Entry A speed dial assignment? Press YES to
confirm. You hear a confirmation tone.
NOTE: Deleting a speed dial entry does not affect the directory entry.
91
Caller ID
About caller ID
This product supports caller ID services provided by most telephone service
providers. Caller ID allows you to see the name, number, date and time of
calls. The available caller ID information will appear after the first or
second ring. Caller ID from the home line and cell line allows you to see the
name, number, date and time of the incoming calls. The caller ID may appear
differently if the caller is matched to a directory entry (see Memory match
on page 93).
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of
the caller before answering the telephone, even while on another call.
It may be necessary to change your telephone service to
use this feature. Contact your telephone service provider if:
NEW
CHARLIE JOHNSON
• You have both caller ID and call waiting, but as separate
888-883-2445
5:32am
8/06
services (you may need to combine these services).
SAVE
• You have only caller ID service, or only call waiting service.
NEW
• You don’t subscribe to caller ID or call waiting services.
CHARLIE JOHNSON
There are fees for caller ID services. In addition, services
888-883-2445
5:32am
8/06
may not be available in all areas.
SAVE
Caller ID information is available only if both you and the
caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
The caller ID information may not be available for every incoming call. The
callers may intentionally block their names and/or telephone numbers. A
caller ID log entry can show a maximum number of 15 digits.
NOTE: You can use this product with regular caller ID service, or you can use this
product’s other features without subscribing to caller ID or combined caller ID with call
waiting service.
92
Caller ID
Caller ID operation
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
phone deletes the oldest entry when the log is full to make room for new
calls. This information is common to the telephone base and all handsets, so
changes made using any handset or the telephone base are reflected in all
other handsets. If you answer a call before the information appears on the
screen, it does not show in the caller ID history.
NOTE: If the phone number has more than 15 digits, only the last 15 digits will be saved or
shown in the caller ID log.
Memory match
If the incoming telephone number matches the last 7 digits of a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Christine Smith calls, her name appears as Chris if this is how
you entered it into your directory.
NOTE: The number you see on your caller ID is in the format sent by the telephone service
provider. It usually delivers 10-digit telephone numbers (area code plus telephone number). If
the last 7 digits of the incoming telephone number do not match a number in your directory,
the name appears as it is delivered by the telephone service provider.
93
Caller ID
Caller ID operation
Review the caller ID log
Review the caller ID history to find out who called, to easily
return a call, or to copy the caller’s name and number into
your directory. Caller ID log empty appears if there are no
records in the caller ID log.
Using a handset:
HANDSET
1
6 Missed calls
7:45am
BACK
8/06
MENU
1. When a handset is in idle mode, press CID to review the
caller ID history in reverse chronological order starting
with the most recent call.
-ORYou can also review the caller ID history by pressing
MENU . Press CID or DIR to scroll to Caller ID log, then
press SELECT .
2. Press CID or DIR to highlight the desired line (home
or cell), then press REVIEW .
3. Press CID
or
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
Charlie Johnson
DIR to browse.
888-883-2445
7:45am
8/06
BACK
SAVE
Caller’s name
NEW
Caller’s number
Appears when there
are new or missed
calls.
Charlie Johnson
888-883-2445
7:45am
Time of call
8/06
SAVE
94
Date of call
Caller ID
Caller ID operation
Using the telephone base:
1. When the telephone base is in idle mode, press CID
to review the caller ID history in reverse chronological
order starting with the most recent call.
BASE
6 Missed calls
7:45am
8/06
-OR-
MENU
You can also review the caller ID history by
pressing MENU . Press CID or DIR to scroll to
Caller ID log, then press SELECT .
2. Press CID or DIR to highlight the desired
line (home or cell), then press REVIEW .
3. Press
CID or
Play messages
Answering sys
Directory
Caller ID log
DIR to browse.
NOTE: Only one handset or the telephone base can review the
caller ID history at a time. If another handset or the telephone base
tries to enter the caller ID log, it shows Not available at this time.
BACK
SELECT
Charlie Johnson
888-883-2445
7:45am
Caller’s name
NEW
Charlie Johnson
Caller’s number
Appears when there
are new or missed
calls.
888-883-2445
7:45am
Time of call
8/06
SAVE
8/06
SAVE
95
Date of call
Caller ID
Caller ID operation
View dialing options
Although the caller ID log entries may contain 10 digits (the area code plus
the 7-digit number), in some areas, you may need to dial only the seven digits,
or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You
can change the number of digits that you dial from the caller ID log or store to
the directory.
While reviewing the caller ID log, press
# (pound key) repeatedly to show different
dialing options for local and long distance
numbers before dialing or saving the telephone
number in the directory.
Press 1 repeatedly if you need to add or
remove 1 in front of the telephone number
before dialing or saving it in the directory.
888-883-2445
1-888-883-2445
883-2445
1-883-2445
Press #
(pound key)
883-2445
1-883-2445
Press 1
888-883-2445
1-888-883-2445
When the number shows the correct format
for dialing:
• Press HOME/FLASH or /SPEAKER on the handset, or
telephone base to call the number using the home line.
HOME on the
-ORPress CELLULAR on the handset or on the telephone base to call the
number using the cell line.
Dial a caller ID log entry
Using a handset:
1. Search for the desired entry in the caller ID log (see Review the caller ID
log on page 94).
2. When the desired entry is displayed and is in the correct format for
dialing, press HOME/FLASH or /SPEAKER to dial with the home line,
or CELLULAR to dial with the cell line.
Using the telephone base:
1. Search for the desired entry in the caller ID log (see Review the caller ID
log on page 95).
2. When the desired entry is displayed and is in the correct format for dialing,
press HOME to dial with the home line. Press CELLULAR to dial with
the cell line.
96
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
Caller ID log entries can only be saved to the Home directory.
To save a caller ID log entry:
Using a handset:
1. Select a desired entry in the caller ID log (see Review the caller ID log on
page 94).
2. When the desired entry appears, press # (pound key) repeatedly to show
different dialing options.
3. When the number is in the correct format, press SAVE . The handset shows
EDIT NUMBER.
4. Use the dialing keys to edit the number.
• Press MUTE/DELETE to erase a digit.
• Press and hold MUTE/DELETE to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT .
6. Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT . The handset displays EDIT NAME.
8. Use the dialing keys (see page 79) to edit the name.
• Press MUTE/DELETE to erase a character.
• Press and hold MUTE/DELETE to erase all characters.
• Press CID or DIR to move the cursor to the right or left.
• Press TONE to toggle the name order. For example, Robert Brown
becomes Brown Robert when you press TONE .
9. Press SAVE to confirm and the handset shows Saved. You hear a
confirmation tone.
97
Caller ID
Caller ID operation
Using the telephone base:
1. Select a desired entry in the caller ID log (see Review the caller ID log on
page 95).
2. When the desired entry appears, press # (pound key) repeatedly to show
different dialing options.
3. When the number is in the correct format, press SAVE . The telephone base
shows EDIT NUMBER.
4. Use the dialing keys to edit the number.
• Press DELETE/X to erase a digit.
• Press and hold DELETE/X to erase all digits.
• Press CID or DIR to move the cursor to the right or left.
• Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears).
5. Press NEXT .
6. Press CID or DIR to highlight one of the following types:
• Home
• Cell
• Work
• Other
7. Press NEXT . The telephone base displays EDIT NAME.
8. Use the dialing keys (see page 79) to edit the name.
• Press DELETE/X to erase a character.
• Press and hold DELETE/X to erase all characters.
• Press CID or DIR to move the cursor to the left or right.
• Press TONE to toggle the name order. For example, Robert Brown
becomes Brown Robert when you press TONE .
9. Press SAVE to confirm and the telephone base shows Saved. You hear a
confirmation tone.
NOTES:
• If the caller’s name you received from the telephone service provider is in all capital
letters, the first letter of every word remains a capital letter, while other letters become
lowercase. However, the next letter after the prefix “Mac”, “Mc”, “D’”, “C’” or “O’”, is
kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter.
Another exception is that “VAN DER” will be changed to “Van der”.
• When you try to save a caller ID entry without any caller ID information, the screen
displays Unable to save.
• When you try to save a number already stored in the directory, the screen shows
Already saved.
98
Caller ID
Caller ID operation
Delete from the caller ID log
To delete a single entry:
1. Select a desired entry in the caller ID log (see Review the caller ID log on
page 94 or page 95).
2. When the desired entry is displayed, press MUTE/DELETE on the handset
or press DELETE/X on the telephone base. The screen shows the previous
caller ID log entry. You hear a confirmation tone.
To delete all entries:
Using a handset:
1. Press CID on the handset in idle mode.
-ORa) Press MENU on the handset in idle mode to enter the CALLER ID LOG
Home
main menu.
b) Press CID or DIR to highlight Caller ID log.
ERASE
REVIEW
c) Press SELECT .
2. Press ERASE . If you choose the home caller ID log, the handset displays
Delete all Home Calls? If you choose a cell phone caller ID log, the
handset displays Delete all Cell phone A calls? Press YES to confirm.
You hear a confirmation tone.
Using the telephone base:
1. Press CID on the telephone base in idle mode.
-ORa) Press MENU on the handset in idle mode to enter the main menu.
b) Press CID or DIR to highlight Caller ID log.
CALLER ID LOG
c) Press SELECT .
Home
2. Press ERASE . If you choose the home caller ID log, the
handset displays Delete all Home Calls? If you choose
ERASE
REVIEW
a cell phone caller ID log, the handset displays Delete
all Cell phone A calls? Press YES to confirm. You hear a
confirmation tone.
99
Caller ID
Caller ID operation
Reasons for missing caller ID information
There are occasions when other information or no information shows for
various reasons:
On-screen message
Reason
L
It is a long distance call.
Private name
The caller prefers not to show the name.
Private number
The caller prefers not to show the phone number.
Private caller
The caller prefers not to show the phone number
and name.
Unknown name
Your telephone service provider cannot determine
the caller’s name.
Unknown number
Your telephone service provider cannot determine
the caller’s number.
Unknown caller
No information is available about this caller.
100
Answering system
Answering system settings
Answer ON/OFF
If you turn the answering system on, it answers calls and records messages
only on the home line. If your paired cell phone has voicemail, callers can
leave messages with that voicemail service.
If your answering system is turned off and you
change any of its settings, the answering system
automatically turns on again and the screen displays
Calls will be answered.
When the answering system is turned on, the
/ANS ON light on the telephone base turns on and
both the base and handset screens display ANS ON.
To turn the answering system on or off:
Using the telephone base:
Press /ANS ON to turn the answering system on or off. When the answering
system is turned on, it announces, “Calls will be answered.” The telephone
base screen displays Calls will be answered. When the answering system
is turned off, it announces, “Calls will not be answered.” The telephone base
screen displays Calls will not be answered.
-OR1. Press MENU on the telephone base in idle mode to
enter the main menu.
2. Press CID or DIR to highlight Answering sys, then
press SELECT .
3. Press CID or DIR to highlight Answer ON/OFF, then
press SELECT .
4. Press CID or DIR to highlight On or Off, then press
SET to save. You hear a confirmation tone.
NOTES:
• If there is no remaining recording time, the answering system
announces “Calls will not be answered.” and cannot be turned on.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
ANSWERING SYS
Delete all old
Record memo
Answer ON/OFF
BACK
SELECT
ANSWER ON/OFF
On
Off
BACK
SET
• If the total remaining recording time is less than three minutes, the answering system
announces “Less than three minutes to record.” and your screens display Rec mem low.
• If the answering system is off, you may press /ANS ON on the telephone base to turn
on the answering system during an incoming call. The answering system answers the
call immediately if there is remaining time.
101
Answering system
Answering system settings
Using a handset:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR to highlight Answering sys, then
press SELECT .
3. Press CID or DIR to highlight Answer ON/OFF, then
press SELECT .
4. Press CID or DIR to highlight On or Off, then press
SET to save. You hear a confirmation tone.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
ANSWERING SYS
Delete all old
Record memo
Answer ON/OFF
BACK
SELECT
ANSWER ON/OFF
On
Off
BACK
SET
Announcement
An announcement is the greeting callers hear when calls are answered by
the answering system.
The telephone is preset with a greeting that answers calls with “Hello, please
leave a message after the tone.” You can use this default announcement, or
replace it with your own.
Play your announcement
Using a handset or telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or CID or DIR
on the telephone base to highlight Answering sys, then
press SELECT .
3. Press SELECT again to select Announcement.
4. The screen displays ANNOUNCEMENT and announces
“Announcement, press PLAY or RECORD.” Press PLAY .
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
SELECT
ANNOUNCEMENT
PLAY
RECORD
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
SELECT
ANNOUNCEMENT
PLAY
102
RECORD
Answering system
Answering system settings
Record your own announcement
Using a handset or telephone base:
1. Press MENU on the handset in idle mode to enter the
main menu.
Recording
announcement...
2. Press CID or DIR on the handset or CID or DIR
on the telephone base to scroll to Answering sys, then
press SELECT .
3. Press SELECT again to select Announcement.
Announcement
playback
4. The screen displays ANNOUNCEMENT. The handset
announces, “Announcement, press PLAY or RECORD.”
Press RECORD .
5. The telephone announces, “Record after the tone. Press
STOP when you are done.” After the tone, speak towards
the microphone of the handset or telephone base.
6. Press STOP when you finish recording.
7. The telephone automatically plays back the newly
recorded announcement. Press STOP to stop the
playback at any time. After the announcement playback,
press PLAY to replay the recorded announcement, or
RECORD to record again if desired.
NOTES:
• Your announcement can be up to 90 seconds in length.
• Announcements shorter than 2 seconds are not recorded.
103
STOP
DELETE
STOP
Recording
announcement...
STOP
Announcement
playback
DELETE
STOP
Answering system
Answering system settings
Delete your announcement
Using a handset or telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or CID or DIR
on the telephone base to scroll to Answering sys, then
press SELECT .
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
SELECT
3. Press SELECT again to select Announcement.
4. The screen displays ANNOUNCEMENT. Press PLAY to
play the announcement.
5. While the announcement is playing, press DELETE ,
MUTE/DELETE or DELETE/X on your handset
or telephone base to delete your own recorded
announcement. The handset displays
Reset Announcement to default? Press YES to
confirm. You hear a confirmation tone.
Announcement
playback
DELETE
STOP
ANSWERING SYS
Announcement
Delete all old
Record memo
BACK
SELECT
Announcement
playback
DELETE
104
STOP
Answering system
Answering system settings
In the answering system setup menu, you can change the settings for call
screening, number of rings, remote access code, message alert tone and
recording time.
Call screening
The call screening feature lets you listen at the telephone
base to a caller leaving a message. While monitoring an
incoming message, you can answer the call by pressing
HOME/FLASH or /SPEAKER on the handset, or pressing
HOME on the telephone base.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
To turn call screening on or off:
Using a handset or telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Use CID or DIR on the handset or CID or DIR on
the telephone base to scroll to Answering sys, then
press SELECT .
3. Use CID or DIR on the handset, or CID or DIR on
the telephone base to scroll to Ans sys setup, then
press SELECT twice to select Call screening.
4. Press CID or DIR on the handset, or CID or DIR
on the telephone base to choose between On and Off,
then press SET to save. You hear a confirmation tone.
NOTE: For more information on call screening, see page 111.
105
CALL SCREENING
On
Off
BACK
SET
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
CALL SCREENING
On
Off
BACK
SET
Answering system
Answering system settings
Number of rings
When the answering system is turned on, it answers all incoming home calls
after the number of rings set. You can choose from 2, 3, 4, 5, or 6 rings; or
toll saver. With toll saver selected, the answering system answers after 2
rings when you have new messages, and after 4 rings when you have no new
messages. This enables you to check for new messages and avoid paying
unnecessary long distance charges if you are calling from out of your local
area. The default number of rings is 4.
To set the number of rings:
Using a handset or telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or CID or DIR
on the telephone base to highlight Answering sys, then
press SELECT .
3. Press CID or DIR on the handset, or CID or DIR
on the telephone base to highlight Ans sys setup, then
press SELECT .
4. Press CID or DIR on the handset, or CID or DIR on
the telephone base to highlight # of rings, then
press SELECT .
5. Press CID or DIR on the handset, or CID or DIR
on the telephone base to choose from 6, 5, 4, 3, 2 or
Toll saver, then press SET to save. You hear a
confirmation tone.
NOTE: If you set the number of rings for the answering system as
2 or 3 rings, the caller ID announce feature may not have enough
time to announce the caller’s full information.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
# OF RINGS
6
5
4
BACK
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
# OF RINGS
6
5
4
BACK
106
SET
SET
Answering system
Answering system settings
Remote access code
A 2-digit security code is required to access the answering system remotely
from any touch-tone telephone. The preset code is 19. You can change the
code to any number from 00 to 99.
To change the remote access code:
Using a handset or the telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Use CID or DIR on the handset, or CID or DIR on
the telephone base to scroll to Answering sys, then
press SELECT .
3. Use CID or DIR on the handset, or CID or DIR on
the telephone base to scroll to Ans sys setup, then
press SELECT .
4. Press CID or DIR on the handset, or CID or DIR on
the telephone base to scroll to Remote code, then
press SELECT .
5. Use the dialing keys (0-9) to enter a 2-digit number
from 00-99.
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
REMOTE CODE
19
BACK
SET
ANS SYS SETUP
Call screening
# of rings
Remote code
BACK
SELECT
• Press MUTE/DELETE on handset, or DELETE/X on the
REMOTE CODE
telephone base to erase a digit.
• Press and hold MUTE/DELETE on the handset or
19
DELETE/X on the telephone base to erase all digits.
BACK
SET
• Press CID or DIR on the handset or CID or
DIR on the telephone base to move the cursor to the right or left.
Press SET to save. You hear a confirmation tone.
107
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On, the telephone base beeps every
10 seconds to alert you to new messages. The tone stops when all new
messages have been reviewed. By default, the message alert tone setting
is Off.
To change the setting:
Using a handset or telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Use CID or DIR on the handset, or CID or DIR on
the telephone base to scroll to Answering sys, then
press SELECT .
3. Use CID or DIR on the handset, or CID or DIR on
the telephone base to scroll to Ans sys setup, then
press SELECT .
4. Press CID or DIR on the handset, or CID or DIR
on the telephone base to scroll to Msg alert tone, then
press SELECT .
5. Press CID or DIR on the handset, or CID or DIR
on the telephone base to choose between On and
Off, then press SET to save your setting. You hear a
confirmation tone.
ANS SYS SETUP
# of rings
Remote code
Msg alert tone
BACK
SELECT
MSG ALERT TONE
On
Off
BACK
SET
ANS SYS SETUP
# of rings
Remote code
Msg alert tone
BACK
SELECT
MSG ALERT TONE
On
Off
BACK
SET
NOTES:
• You cannot set the message alert tone when another handset or the telephone base is
accessing the answering system.
• The message alert tone beeps only if all the conditions below are met.
– Answering system is on.
– Message alert tone setting is on.
– There are new messages.
Temporarily turning off the message alert tone
Pressing any telephone base key (except /HANDSET LOCATOR and
DELETE/X) temporarily silences the message alert tone. The message alert
tone plays with the next incoming message.
108
Answering system
Answering system settings
Recording time
You can set the recording time limit for each incoming message. The default
setting is 3 minutes.
To change the setting:
Using a handset or telephone base:
1. Press MENU in idle mode to enter the main menu.
2. Press CID or DIR on the handset, or CID or DIR on
the telephone base to highlight Answering sys, then
press SELECT .
3. Press CID or DIR on the handset, or CID or DIR on
the telephone base to highlight Ans sys setup, then
press SELECT .
4. Press CID or DIR on the handset, or CID or DIR on
the telephone base to highlight Recording time, then
press SELECT .
5. Press CID or DIR on the handset, or CID or DIR
on the telephone base to choose from 3 minutes,
2 minutes, or 1 minute, then press SET to save.
You hear a confirmation tone.
ANS SYS SETUP
Remote code
Msg alert tone
Recording time
BACK
SELECT
RECORDING TIME
3 minutes
2 minutes
1 minute
BACK
SET
ANS SYS SETUP
Remote code
Msg alert tone
Recording time
BACK
SELECT
MSG ALERT TONE
3 minutes
2 minutes
1 minute
BACK
109
SET
Answering system
About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those recorded on its built-in answering system and those
recorded in your service provider’s voicemail (fees may apply). Your
telephone’s built-in answering system messages and voicemail messages are
separate. Each alerts you to new messages differently.
If
and XX New messages display on the telephone base and handsets,
there are new messages in the built-in answering system. To listen to
messages recorded on your digital answering system, press
/PLAY/STOP
on the telephone base. To listen to messages with a handset, see To listen
to messages with a handset on page 113.
If
and New voicemail display on telephone base and handsets, your
telephone service provider is indicating that it has new voicemail for you. To
listen to your voicemail, you typically dial an access number provided by your
telephone service provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail
and call waiting, so you may not be aware that you have voicemail. To check
what services you have and how to access them, contact your telephone
service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings. In this case, allow six seconds per ring when determining the
appropriate setting.
110
Answering system
About the answering system
Message capacity
The answering system can record and store up to 99 messages. Each
message can be up to 3 minutes in length depending on the message
length set (see Recording time on page 109). The total storage capacity
for the announcement, messages and memos is approximately 14 minutes.
The actual recording time depends on individual message characteristics.
Messages remain available for replay until you delete them.
Voice prompts
The system provides voice prompts to guide you through the setup
procedures at the telephone base, message playback, remote access and
recording outgoing announcements.
Call screening at the telephone base or handset
To screen calls at the telephone base:
If the answering system and call screening are on (see Call screening on
page 105), the announcement and the incoming message broadcast at the
telephone base when a call is answered by the answering system.
Options while a message is being recorded:
• Press VOLUME on the telephone base to adjust the call screening
volume.
• Press
/PLAY/STOP or VOLUME to temporarily turn on the call
screening.
• Press
/PLAY/STOP to temporarily turn call screening if call screening is
set to off.
To screen calls at the handset:
If the answering system is on and your answering system is recording a
message, press SCREEN to screen the call on your handset and the screen
displays the caller ID information. If you do not subscribe to caller ID service,
the handset shows Home Incoming call.
NOTE: The call screening setting on the base does not affect the call screening on
the handset.
Call intercept
When a caller is leaving a message on your answering system, you can
stop recording and talk to the caller by pressing HOME/FLASH or
/SPEAKER on the handset, or pressing HOME on the telephone base.
111
Answering system
Message playback
If you have both new and old messages, you can play either new or old
messages. The caller ID information displays on the screens when you play
messages and you can call back the caller.
When playback begins, the handset and telephone base screens display the
message status, caller ID information, and time and date of the message
recorded. You hear the total number of messages followed by the day and
time of the message. After the last message, the telephone announces, “End
of messages.” and the screen displays End of messages.
To listen to messages with the telephone base:
• Press
/PLAY/STOP to listen to messages. If you have either new or old
messages, the messages play automatically. If you have both new and
old messages:
• To play new messages, press
/PLAY/STOP or SELECT to select
Play new msgs.
• To play old messages, press CID or DIR to highlight Play old msgs,
then press
/PLAY/STOP or SELECT .
-OR1. Press MENU in idle mode.
2. Press SELECT to select Play messages. If you have either new or old
messages, the messages play automatically. If you have both new and
old messages:
• To play new messages, press SELECT to select Play new msgs.
• To play old messages, press CID or DIR to highlight Play old msgs,
then press SELECT .
When the handset is playing a message, its screen shows [2]-Call info and
the caller’s name or number. If the caller’s information is unavailable, the
handset shows No caller info.
Options during playback:
• Press VOLUME to adjust the speaker volume.
• Press /SKIP or SKIP to skip to the next message.
• Press /REPEAT or REPEAT to repeat the message currently playing.
Press /REPEAT or REPEAT twice to listen to the previous message.
• Press DELETE/X to delete the current message. The system advances
to the next message.
• Press 2 to pause the playback and show the caller ID information.
– Press HOME or DIAL to use the home line, or press CELLULAR
to use the cell line to call back the caller. If necessary, press #
(pound key) or 1 to show different dialing options.
– Press CANCEL or BACK to restart the playback. If you do not call
back within 10 seconds, message playback restarts.
– Press HOME or CELLULAR to pause the message playback.
The telephone base screen displays Call back? with the caller ID
information. Press YES to call back the caller, or NO to restart the
message playback. If the dialing format used is not correct, then use
the option above to choose the correct dialing format before calling
back the caller.
• Press
/PLAY/STOP or CANCEL to stop.
112
Answering system
Message playback
To listen to messages with a handset:
1. Press MENU in idle mode.
2. Press SELECT to select Play messages. If you have either new or old
messages, the messages play automatically. If you have both new and
old messages:
• To play new messages, press SELECT to select Play new msgs.
• To play old messages, press CID or DIR to highlight Play old msgs,
then press SELECT .
When the handset is playing a message, its screen shows [2]-Call info and
the caller’s name or number. If the caller’s information is unavailable, the
handset shows No caller info.
Options during playback:
• Press EQ button to adjust the message playback audio quality.
• Press /SPEAKER to play the messages through the handset
earpiece. Press /SPEAKER again to return to playing messages
though the speakerphone.
• Press CID /VOLUME/ DIR to adjust the speakerphone volume.
• Press SKIP to skip to the next message.
• Press REPEAT to repeat the message currently playing. Press REPEAT
twice to listen to the previous message.
• Press MUTE/DELETE to delete the current message. The handset displays
Message deleted briefly and the system advances to the next message.
• Press 2 to pause the playback and show the caller ID information.
– Press HOME/FLASH, DIAL or /SPEAKER to use the home line,
or press CELLULAR to use the cell line to call back the caller. If
necessary, press # (pound key) or 1 to show different dialing options.
– Press
OFF/CANCEL or BACK to restart the playback. If you do not
call back within 10 seconds, message playback restarts.
– Press HOME/FLASH or CELLULAR to pause the message playback.
The handset displays Call back? with the caller ID information. Press
YES to call back the caller, or NO to restart the message playback. If
the dialing format used is not correct, then use the option above to
choose the correct dialing format before calling back the caller.
• Press
OFF/CANCEL to stop.
NOTES:
• When the answering system has less than three minutes of recording time left, it
announces, “Less than three minutes to record.” and the screens display Rec mem low.
• When the telephone is not in use, if F and the number of messages are flashing
alternately in the message window, or the screen display Rec mem full, the memory is
full. Delete some messages to make room for more.
113
Answering system
Message playback
Delete all old messages
Using the telephone base:
Press DELETE/X when the phone is not in use. The telephone announces,
“To delete all old messages, press DELETE again.” Press DELETE/X again. All
previously reviewed messages are erased and the telephone announces, “All
old messages deleted.”
Using a handset or the telephone base:
1. Press MENU idle mode to enter the main menu.
2. Press CID or DIR on the handset or CID or DIR on the telephone
base to highlight Answering sys, then press SELECT .
3. Press CID or DIR on the handset or CID or DIR on the telephone
base to highlight Delete all old, then press SELECT .
4. The screen displays Delete all old messages? Then press YES to confirm.
5. The screen displays Deleting... and then All old messages deleted! You
hear a confirmation tone.
NOTE: You can only delete old messages, which are messages you have
previously reviewed.
114
Answering system
Message playback
Record and play memos
Memos are messages you record as reminders for yourself
or others using the same answering system. You can record
your own memos using a system handset or the base. Play
and delete them the same way as incoming messages.
Play messages
Answering sys
Directory
Caller ID log
BACK
SELECT
To record a memo:
Using a handset or the telephone base:
ANSWERING SYS
1. Press MENU on the handset in idle mode to enter the
Announcement
Delete all old
main menu.
Record memo
2. Press CID or DIR on the handset, or CID or DIR
BACK
SELECT
on the telephone base to highlight Answering sys, then
press SELECT .
Recording
3. Press CID or DIR on the handset, or CID or DIR on
memo...
the telephone base to highlight Record memo, then press
SELECT .
STOP
4. The system announces, “Record after the tone. Press
Play messages
STOP when you are done.” After the tone, speak
Answering sys
towards the handset or telephone base.
Directory
Caller ID log
5. Press STOP when you finish recording. The handset
BACK
SELECT
announces, “Recorded.” and then returns to the
previous menu.
ANSWERING SYS
NOTES:
• The system announces “Memory is full,” if you attempt to record
a memo when the memory is full.
Announcement
Delete all old
Record memo
BACK
• Each memo can be up to 4 minutes in length.
Recording
memo...
• Memos shorter than 2 seconds are not recorded.
115
SELECT
STOP
Answering system
Remote access
You can access the answering system remotely by dialing your home
telephone number from any touch-tone telephone.
To remotely access the answering system
1. Dial your telephone number from any touch-tone telephone.
2. When the system plays your announcement, enter the 2-digit remote
access code (19 is the preset code, see page 107 to change it).
3. You can also enter the remote commands (see Remote commands below).
4. Hang up or press 8 to end the call and save all undeleted messages.
Remote commands
1
2
3
33
4
44
5
*5
6
*7
8
0
Press to listen to all messages.
Press to listen to new messages only.
Press to delete the current message (during playback).
Press twice to delete all old messages.
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop.
Press to listen to a list of remote commands.
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to hang up the call.
Press to turn the answering system on or off.
NOTES:
• If you do not press any keys after you enter the remote access code, all new messages
play. If there are no new messages, all old messages play.
• Once the new messages have played, the telephone announces the help menu
options. If you do not press any key within 20 seconds, the remote access call
automatically disconnects.
• When the answering system is turned off, the telephone answers after 10 rings, and
announces, “ Please enter your remote access code.”
• When the memory is full, the answering system answers incoming calls after 10 rings and
announces, “ Memory is full. Enter the remote access code.”
116
Appendix
Handset screen icons
home line - On steadily when the home
line is in use or there is an incoming
home call.
1
CELL line- On steadily when a cell line
is in use or there is an incoming cell call.
2
12
Home
CHRISTINE SMITH
888-722-7702
5:32am
1 2
Bluetooth connected devices There are Bluetooth connected devices
on the active devices list.
1 2
Bluetooth disconnected devices There are Bluetooth disconnected
devices on the active devices list.
ANS
ON
8/06
SAVE
Wireless Bluetooth headset - On
steadily when a wireless Bluetooth
headset is in use on the home line.
1
2
(flashing)
Battery status - Battery is low; place
handset in telephone base or charger
to recharge.
Battery status - Battery is charging.
Speakerphone - The speakerphone is
in use.
Ringer off - On steadily if the home and
cell ringers are turned off. Flashes if only
one ringer is turned off.
New voicemail - New voicemail received
from your telephone service provider.
Answering system on - The answering
system is turned on.
ANS
ON
New answering system message - New
message in the answering system.
New caller ID log - Missed and new calls.
NEW
MUTE
117
Mute - Microphone is muted.
Appendix
Telephone base screen icons
home line - On steadily when the home
line is in use or there is an incoming
home call.
1
CELL line- On steadily when a cell line
is in use or there is an incoming cell call.
2
ANS
ON
12
1 2
Bluetooth connected devices There are Bluetooth connected devices
on the active devices list.
1 2
Bluetooth disconnected devices There are Bluetooth disconnected
devices on the active devices list.
CHRISTINE SMITH
888-722-7702
5:32am
8/06
Wireless Bluetooth headset - On
steadily when a wireless Bluetooth
headset is in use on the home line.
1
2
Ringer off - On steadily if the home and
cell ringers are turned off. Flashes if only
one ringer is turned off.
New voicemail - New voicemail received
from your telephone service provider.
Answering system on - The answering
system is turned on.
ANS
ON
New answering system message - New
message in the answering system.
New caller ID log - Missed and new calls.
NEW
MUTE
118
Mute - Microphone is muted.
Appendix
Alert tones and lights
Handset alert tones
Two short beeps
You are pressing CID or DIR when the volume is already at
its highest or lowest setting.
-ORYou have reached the end of the caller ID history.
-ORRegistration slots are full.
Three short high-pitched beeps
The telephone has completed the command successfully.
Four short beeps
Low battery warning.
-OROut of range while the handset is on a call.
Four beeps (twice)
Intercom call ended.
Telephone base alert tones
Two short beeps
You are pressing CID or DIR when the volume is already at
its highest or lowest setting.
-ORYou have reached the end of the caller ID history.
Three short high-pitched beeps
The telephone has completed the command successfully.
Beeps once every 10 seconds
Message alert.
Four short beeps
Registration failure.
Handset indicator lights
CHARGE light
On when the handset is charging in the telephone base
or charger.
Backlight (lighted display and dial pad)
On when the handset is lifted from the telephone base
or charger.
On when a key is pressed.
/SPEAKER light
On when the speakerphone is in use.
119
Appendix
Alert tones and lights
Telephone base indicator lights
DEVICE1/DEVICE2 lights
On when the telephone
base is paired and
connected with a Bluetooth
device.
/PLAY/STOP
On when the answering system is
playing recorded messages.
Flash alternately while
pairing a Bluetooth device.
Flashes when there are new
messages.
Flash quickly when there is
an incoming cell call.
MUTE
On when the microphone
is muted.
/ANS ON
On when the answering
system is turned on.
CELLULAR
On when the cell line is
in use.
Flashes quickly when there
is an incoming cell call.
Flashes slowly when the
cell call is on hold.
HOME
On when the home line is
in use.
Flashes quickly when there is an
incoming home call.
Flashes slowly when the home
call is on hold.
120
Appendix
Screen messages
Display screen messages
Already saved
BASE 0 is calling
Bluetooth system busy
Caller ID log empty
Call transferred
Calling BASE 0
Calling HANDSET X
Cell
Cell call on hold
Cell line in use
Connecting...
Connection failed
Directory empty
Directory full
Downloading dir
Ended
Handset X is calling
Home
Home call on hold
Home & cell
calls on hold
Home & cell
lines in use
Home line in use
The telephone number you have entered is already
stored in the directory.
The telephone base is calling another handset.
You are trying to make a cell call or access the
Bluetooth menu when the Bluetooth link is already
being used.
There are no entries in the caller ID history.
An outside call from one handset is transferred to
another handset.
The handset is calling telephone base (for intercom calls).
The handset or telephone base is calling another
handset (for intercom calls).
The cell line is on a call.
A call on the cell line has been put on hold.
Another system handset is using the cell line.
The telephone base is trying to establish connection
with a Bluetooth device.
A Bluetooth device failed to establish a connection with
your telephone system.
There are no directory entries.
The directory is full. You cannot save any new entries
unless you delete some current entries.
The system is downloading a directory from a cell phone.
You have just ended a call.
Another system handset is calling (for intercom calls).
The home line is on a call.
A call on the home line has been put on hold.
Calls on the home and cell lines have been put on hold.
Calls on the home and cell lines are being used.
A system handset or another telephone on the same
home line is in use.
121
Appendix
Screen messages
Incoming call
Intercom
There is a call coming in.
The handset or telephone base is on an intercom call.
Intercom ended
The intercom call has just ended.
Low battery
The battery needs to be charged.
Microphone off
The handset or telephone base microphone is off. The
other party cannot hear you but you can hear the
other party.
Microphone on
The handset or telephone base microphone is on.
New voicemail
There are new voicemail messages from your telephone
service provider.
No answer.
Try again.
You try to make an intercom call, but the handset you
are calling is busy or out of range.
No battery
The battery is not properly installed and the handset is
in the charger.
No caller info
The caller information is not available.
No entries
found.
Download from
SIM only ?
There are no entries found when you download a cell
phone directory from the cell memory.
No entries
found.
Download from
Phone only ?
There are no entries found when you download a cell
phone directory from your SIM card.
There are no entries found in either the cell or SIM card
when you download a cell phone directory from both
memories.
No Incoming PTT
The incoming PTT function is turned off. The handset or
telephone base will not receive PTT calls.
No message
There is no message recorded on the answering system.
No signal.
Call ended.
The phone lost connection with the telephone base
or did not have a strong enough signal and the phone
call ended.
Not available
at this time
Someone else is already using the directory or caller ID
history.
ON HOLD
A call has been put on hold.
Out of range
OR
No power at
base
The handset has lost communication with the
telephone base.
** Paging **
The telephone base is paging all handsets.
There is no power connected to the telephone base.
122
Appendix
Screen messages
Place
in charger
The battery is very low. The handset should be placed in
the charger.
PTT From
HANDSET X
To
base & HS Y
One handset has started a PTT session to another
handset and telephone base.
PTT From
HANDSET X
To
handset Y
One handset has started a PTT session to another
handset.
PTT To
HANDSET X
You have started the PTT process with a handset.
PTT To
BASE
0
You have started the PTT process with the
telephone base.
Push to talk
Ended
The PTT session is ended.
Put handset
on BASE
to register
Your handset is not registered to the telephone base.
Registration
slots are full
The telephone base already has the maximum of 12
handsets registered to it.
Ringer muted
Saved
Unable to save
The ringer is muted temporarily during an incoming call.
The entry is now saved in the directory.
You try to save an entry with no name and number from
the caller ID history.
XX Missed calls
There are new calls in the caller ID history.
XX New messages
There are new messages recorded in the answering
system.
123
Appendix
Expand your telephone system
Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T
model TL90071, sold separately) or up to 10 cordless handsets and 2
cordless headsets (sold separately). Visit
www.telephones.att.com/headsets for a list of compatible DECT
6.0 cordless headsets. Each new handset or headset must be registered
to the telephone base before use. You must register each handset or
headset separately.
To register a cordless headset to this telephone system, please refer to
the user’s manual of the cordless headset for more details. To register a
cordless handset, see below.
The handsets provided within your product box are already registered as
HANDSET 1 and so forth. Additional handsets are assigned numbers in
the sequential order they are registered (up to HANDSET 12).
Add and register handsets (optional)
To register a handset:
1. Make sure the handset is out of the telephone base or charger and shows
Put handset on BASE to register before you begin registration.
2. Put the handset you wish to register on the telephone base cradle, not the
charger.
3. The handset displays Registering handset..., and the telephone base screen
displays Registering... Please wait. It takes about 90 seconds to complete the
registration process. The screens display HANDSET X Registered (X represents
the registered handset number), and beeps when registration completes.
If registration fails, the system will automatically try to register again. If
it fails after the third try, the handset displays Registration failed, then
Put handset on BASE to register. The telephone base screen displays
Registration failed and then returns to the idle screen. This may take up
to 5 minutes to occur. When the handset displays Put handset on BASE to
register, please start again from Step 1 above.
NOTES:
• You cannot register a handset if any other system handset is in use.
• If you try to register more than 12 handsets to the telephone base, the telephone base
shows Registration slots are full and sounds 2 beeps.
124
Appendix
Deregister handsets
If you want to replace a handset or reassign the designated handset number
of a registered handset, you must deregister all the handsets and then
individually register each handset again.
To make deregistration easier, read all of the instructions on this page before
you begin.
Deregister all handsets
To deregister all handsets:
1. Make sure that all handsets are out of the telephone
Deregister
base and chargers before you begin deregistration.
all devices?
2. Press and hold /HANDSET LOCATOR on the
NO
YES
telephone base for about 10 seconds. The telephone
base shows Registering handsets.... Please wait for 5 seconds, then it
shows Deregister all devices? Release /HANDSET LOCATOR.
3. Quickly press /HANDSET LOCATOR again or press YES . You must press
/HANDSET LOCATOR or YES within 5 seconds. If the telephone base
returns to the idle screen, start again with Step 1 above.
4. The telephone base shows Please wait... and then returns to the idle
screen. All system handsets show Put handset on BASE to register and
you hear a confirmation tone when the deregistration completes. The
deregistration process takes about 10 seconds to complete.
5. After deregistering, register each handset again individually. See
Adding and registering handsets (optional) on page 124.
NOTES:
• If the deregistration process fails, you may need to reset the system and try again. To
reset, unplug the power from the telephone base and plug it back in.
• You cannot deregister the handsets if any other system handset is in use.
• Even if the battery is depleted, you can still deregister the handsets by following the
steps above.
• If in Step 2 above you already have 12 registered handsets, the telephone base
shows Registration slots are full and sounds 2 beeps. Continue holding
/HANDSET LOCATOR until Deregister all devices? displays.
125
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, or to purchase accessories or replacement parts, visit
our website at www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
I cannot pair my cell phone to the telephone base.
• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your TL96271/TL96371/
TL96471. Check the Bluetooth compatibility list at
www.telephones.att.com.
• Make sure the Bluetooth function of your cell phone is turned on. See the
user’s manual of your cell phone for more information.
• Make sure that you set your cell phone to search for devices.
• If the TL96271/TL96371/TL96471 is in your cell phone device history
list, delete it and try pairing again.
• Carefully follow the pairing instructions on pages 19-20 and make sure
that your cell phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
I cannot pair my headset to the telephone base.
• Make sure that your Bluetooth headset is in discoverable mode when
pairing with the telephone base. See the user’s manual of your headset for
more information on how to set your headset to discoverable mode.
• Make sure your headset is compatible with your TL96271/TL96371/
TL96471. Check the Bluetooth compatibility list at
www.telephones.att.com.
• Carefully follow the pairing instructions on pages 21-22 and make sure
that your headset is not connected to any other Bluetooth device.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the above
suggestions.
I cannot connect my cell phone with the telephone base.
• Make sure that the Bluetooth function of your cell phone is turned on.
See the user’s manual of your cell phone for more information.
• Make sure that your Bluetooth cell phone is not connected to any other
Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Make sure that your cell phone is on the active devices list.
126
Appendix
Troubleshooting
• For some cell phones, you must authorize the TL96271/TL96371/
TL96471 device in your cell phone’s Bluetooth feature. See the user’s
manual of your cell phone for more information.
• Manually connect your cell phone to the TL96271/TL96371/TL96471.
Refer to the user’s manual of your cell phone for more information.
I cannot connect my headset with the telephone base.
• Make sure that your Bluetooth headset is not connected to any other
Bluetooth device.
• Make sure that your headset is on the active devices list.
I cannot put my headset in discoverable mode.
• Refer to the user’s manual of your headset for information on how to set
your headset to discoverable mode.
• Make sure that the headset is not connected to any other Bluetooth
device in order to successfully pair and connect to the telephone base.
• Carefully follow the pairing process on pages 21-22.
• Reset the telephone base. Unplug the unit’s electrical power. Wait
for approximately 15 seconds, then plug it back in. Repeat the
above suggestions.
I don’t know how to search for or add new devices on my cell phone.
• Most cell phones have the Bluetooth feature in the connection or setup
menus. Please refer to the user’s manual of your cell phone.
• In general, press the menu key on your cell phone, then look for the
Bluetooth menu in the settings or connection menu. In the Bluetooth
menu, select the option to search for or add new devices.
My cell phone disconnects with the telephone base.
• Turn off your cell phone, then turn it on again.
• Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
• Make sure that your cell phone is not in use when you are trying to make
a cell call.
• For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
• Make sure that your cell phone is not in use when connected and on the
active devices list.
• Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
• TL96271/TL96371/TL96471 can only use one Bluetooth device at a time.
127
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Troubleshooting
The PIN on the telephone base does not work.
• The default PIN is 0000.
• If you have changed the PIN, it will appear on the telephone base in the
pairing process.
I cannot hear any audio on my telephone system when on a cell call.
• Make sure that your cell phone’s volume is not too low or muted.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in.
• Turn off your cell phone, then turn it on again.
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the TL96271/
TL96371/TL96471.
I cannot download contacts from my cell phone to my TL96271/
TL96371/TL96471.
• Make sure that your cell phone is paired and connected to the base.
• Make sure you place your cell phone next to the base while downloading.
• If your cell phone does not support the download, you can send the directory
from your cell phone. The system can receive the directory automatically. See
the user’s manual of your cell phone for more information.
I see duplicate entries in my downloaded directory.
• If you see duplicate directory entries, you can delete them manually.
Another option is to download again either your SIM card or phone
memory, but not both.
Some of my cell phone contacts were not imported to my TL96271/
TL96371/TL96471.
• Try copying the contacts from your SIM card to your cell phone memory
first, then download from your phone memory. If that doesn’t work, try
copying the contacts from your cell phone memory to your SIM card, then
download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the
user’s manual of your cell phone.
Can the TL96271/TL96371/TL96471 help the poor cell phone reception
in my house?
• If your cell phone has poor reception in your home, the TL96271/
TL96371/TL96471 cannot improve the reception. However, if you have
a location in your house with better reception, you can leave your cell
phone in that location while you use TL96271/TL96371/TL96471 cell
line. In order for this to work, the cell phone must be within 30 feet of the
telephone base for optimal performance.
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Appendix
Troubleshooting
The listening volume of my cell call is too loud or quiet.
• During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the TL96271/
TL96371/TL96471 handset.
My phone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the handset.
• Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the handset for at least 16 hours. For optimum daily
performance, return the handset to the telephone base or charger when
not in use.
• If the battery is depleted, charge the handset for at least 30 minutes
before you use it. Refer to page 14 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the handset and telephone base to reset.
• You may need to purchase a new battery. Please refer to Battery
installation and charging (pages 13-14) in this user’s manual.
I cannot get a dial tone.
• First try all the suggestions above.
• Move the handset closer to the telephone base. You might have moved
out of range.
• Disconnect the telephone base from the telephone jack and connect to a
different phone. If there is no dial tone on that phone either, the problem
is in your wiring or telephone service. Contact your telephone service
provider (charges may apply).
• Your line cord may be defective. Install a new telephone line cord.
129
Appendix
Troubleshooting
I cannot dial out.
• Try all the suggestions in I cannot get a dial tone on page 129.
• Make sure you have a dial tone before dialing. The handset may take a
second or two to find the telephone base and produce a dial tone. This is
normal. Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the handset before dialing,
or dialing from another room in your home with less background noise.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
My handset isn’t performing normally.
• Make sure the power cord is securely plugged into the telephone base.
Plug the power adapter into a different working electrical outlet not
controlled by a wall switch.
• Move the handset closer to the telephone base. You might have moved
out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the handset and
telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
The handset registration is unsuccessful.
Follow the steps below to register the handset again.
1. Make sure the handset is out of the telephone base or charger and shows
Put handset on BASE to register before you begin registration.
2. Put the handset you wish to register on the telephone base cradle, not
the charger.
3. The handset displays Registering handset..., and the telephone base screen
displays Registering... Please wait. It takes about 90 seconds to complete
the registration process. The handset displays HANDSET X Registered
(X represents the registered handset number), and beeps when
registration completes.
Refer to Add and register handsets on page 124 for details.
130
Appendix
Troubleshooting
Out of range OR no power at base appears on my handset.
• Ensure that the telephone base is powered up.
• Place the handset in the telephone base for one minute to allow the
handset and base to synchronize.
• Move the handset closer to the telephone base. You might have moved
out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the handset and
telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
The batteries do not hold a charge.
• If the handset is in the charger and the charge light does not come on,
refer to The charge light is off (page 134) in this Troubleshooting guide.
• Charge the battery in the handset for at least 16 hours. For optimum daily
performance, return the handset to the telephone base or charger when
not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery, refer to page 14 for details.
• You may need to purchase a new battery. Please refer to Battery
installation and charging (pages 13-14) in this user’s manual.
I get noise, static, or a weak signal even when I’m near the telephone base.
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 11). The filter
prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
• You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
131
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Troubleshooting
• If your phone is plugged in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone may have better
reception when installed in a high area.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
• For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/DELETE to temporarily turn your microphone off. When it is your turn
to speak, remember to press MUTE/DELETE again to turn the
microphone on.
• Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Call your
telephone service provider (charges may apply).
While on a call or playing messages, there is too much noise, or the voice
sounds tinny, shrill or flat.
• While on a call or playing messages, press the EQ button on the
handset until you find the settings that sounds the best (page 54).
132
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Troubleshooting
My handset does not ring when I receive a call.
• Make sure that the ringer is not turned off. Refer to Ringer volume on
page 31 in this user’s manual.
• Make sure the telephone line cord is plugged securely into the telephone
base and the telephone jack. Make sure the power cord is securely
plugged in.
• The handset may be too far from the telephone base.
• Charge the battery in the handset for at least 16 hours. For optimum daily
performance, return the handset to the charger when not in use.
• You may have too many extension phones on your telephone line to
allow all of them to ring simultaneously. Try unplugging some of the
other phones.
• The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
• Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
• Test a working phone at the phone jack. If the other phone has the same
problem, the problem is the phone jack. Contact your telephone service
provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Completely remove the battery. Replace the battery and place the handset
in the telephone base. Wait for the handset to reestablish its connection
with the telephone base. Allow up to one minute for this to take place.
• Your line cord might be defective. Try installing a new line cord.
133
Appendix
Troubleshooting
My calls cut in and out while I’m using my handset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or surge protector, plug the
phone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher location. The phone may have
better reception when installed in a high area.
• If the other phones in your home are having the same problem, the
problem is in your wiring or local service. Contact your telephone service
provider (charges may apply).
• Excessive background noise will cause a speakerphone to fade in and
out. Try controlling the background noise by turning off any audio devices
near the speakerphone. Also, try to avoid interrupting the person at the
other end of the conversation while they are speaking. If background noise
cannot be controlled, you should stop speakerphone operation and return
to normal handset mode.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party press
MUTE/DELETE to temporarily turn your microphone off. When it is your turn
to speak, remember to press MUTE/DELETE to turn the microphone on.
The charge light is off.
• Make sure the power and line cords are plugged in correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the handset and telephone base to reset.
• Clean the handset and telephone base charging contacts each month
using a pencil eraser or cloth.
134
Appendix
Troubleshooting
My caller ID isn’t working.
• Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your phone.
• The caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
• If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone lines, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 11). The filter
prevents noise and caller ID problems caused by DSL interference. Please
contact your DSL service provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
• Make sure you subscribe to caller ID with call waiting features provided by
your telephone service provider. Caller ID features work only if both you
and the caller are in areas offering caller ID service, and if both telephone
companies use compatible equipment.
Voicemail and
show on the display and I don’t know why.
• Your telephone has voicemail indication that is separate from the built-in
answering system. If
appears on the display, then your telephone has
received a signal from your telephone service provider that you have a
voicemail message waiting for you to retrieve from your telephone service
provider. Contact your telephone service provider for more information on
how to access your voicemail.
I cannot retrieve voicemail messages.
• Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (page 110). If you subscribe to voicemail service
from your telephone service provider (charges may apply), contact your
telephone service provider for more information on how to access
your voicemail.
I am receiving incomplete messages.
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after the maximum recording time you have
set (see Recording time on page 109).
• If the caller pauses for longer than 7 seconds, the system stops recording
and disconnects the call.
• If the system’s memory becomes full during a message, the system stops
recording and disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and
disconnect the call.
135
Appendix
Troubleshooting
I am having difficulty in hearing messages.
• Press VOLUME to increase speaker volume on the telephone base.
• Press /VOL to increase the listening volume on a handset.
The answering system does not answer after the correct number of rings.
• Make sure the answering system is on. When the answering system is on,
ANS ON should show on the handset and the ANS ON light is lit on the
telephone base (page 101).
• If toll saver is selected (page 106), the number of rings changes to two
when there are new messages waiting.
• If the memory is full or the system is off, the system answers after 10 rings.
• In some cases, the answering system is affected by the ringing system
used by the telephone service provider.
• If you subscribe to voicemail service, change the number of rings so that
your answering system answers before your voicemail answers (page 110).
To determine how many rings activate your voicemail, please contact your
telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult
your fax machine documentation for information on compatibility with
answering systems.
The answering system announces “Time and day not set.”
• You need to set the date and time (page 33).
The answering system does not respond to remote commands.
• Make sure to enter your remote access code correctly (page 116).
• Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a
touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over
before entering the code.
• There may be interference on the phone line you are using. Press the dial
pad keys firmly.
136
Appendix
Troubleshooting
The answering system does not record messages.
• Make sure the answering system is on (page 101).
• Make sure the memory of the answering system is not full. When the
answering machine memory is full, it does not record new messages until
some old messages are deleted.
• If you subscribe to voicemail service, change the number of rings so that
your answering system answers before your voicemail answers (page 110).
To determine how many rings activate your voicemail, please contact your
telephone service provider.
• If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult
your fax machine documentation for information on compatibility with
answering systems.
The outgoing announcement is not clear.
• When you record your announcement, make sure you speak in a normal
tone of voice, about nine inches from the telephone base.
• Make sure there is no background noise (TV, music, etc.) while recording.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
• Make sure your computer is powered on.
• Make sure your Internet connection is working properly.
• Make sure that the software is installed and running for your nontraditional
telephone service.
• Make sure to plug your USB telephone adapter into a dedicated USB port
on your computer. Do not plug into a multiple port USB hub (USB splitter)
that is not powered.
• In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
• If you are using a firewall, it may prevent access to your nontraditional
telephone service provider. Contact your service provider for
more information.
137
Appendix
Troubleshooting
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do
the following in the order listed:
1. Disconnect the power to the telephone base.
2. Disconnect the handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place the handset
into the telephone base.
6. Wait for the handset to reestablish its connection with the telephone base.
Allow up to one minute for this to take place.
138
Appendix
Maintenance
Taking care of your telephone
• Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
• Avoid rough treatment.
• Place the handset down gently.
• Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
• Your telephone can be damaged if it gets wet. Do not use the handset in
the rain, or handle it with wet hands. Do not install the telephone base
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric
appliances during storms.
Cleaning your telephone
• Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water
or mild soap.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull
the telephone out by the unplugged cords.
139
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this
product to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all markings on the product.
• Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark
may be created when the adapter is plugged into the power outlet, or when the handset is
replaced in its cradle. This is a common event associated with the closing of any electrical
circuit. The user should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such
an environment could create a fire or explosion. Such environments might include: medical
use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline
vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For example, do not use it in a
wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub.
Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any
liquids, unplug any line or power cord immediately. Do not plug the product back in until it
has dried thoroughly.
• Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read the Troubleshooting section on pages 126-138
of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to
the Limited warranty section on pages 144-145. Do not open this product except as may be
directed in your user’s manual. Opening the product or reassembling it incorrectly may expose
you to hazardous voltages or other risks.
• Replace batteries only as described in your user’s manual (pages 13-14). Do not burn or
puncture batteries — they contain caustic chemicals.
• The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling,
under-the-table or cabinet outlet.
CAUTION: Use only the power adapter provided with this product. To obtain a
www.telephones.att.com, or call
1 (800) 222–3111. In Canada, dial 1 (866) 288-4268.
replacement, visit our website at
Especially about cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some
limitations. Telephone calls are transmitted between the telephone base and the handset
by radio waves, so there is a possibility that your cordless telephone conversations could
be intercepted by radio receiving equipment within range of the cordless handset. For this
reason, you should not think of cordless telephone conversations as being as private as those
on . telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a
working electrical outlet which is not controlled by a wall switch. Calls cannot be made
from the handset if the telephone base is unplugged, switched off or if the electrical power
140
Appendix
Important safety information
• Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference.
• Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive
material such as rings, bracelets, and keys. The battery or conductor may overheat and cause
harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do
not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating
in an industry program to collect and recycle nickel-metal hydride
rechargeable batteries when taken out of service within the United
States. These batteries may be taken to a participating local retailer of
replacement batteries or recycling center. Or you may call
1 (800) 8-BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a breast
pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons
using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
141
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements
adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back
or bottom of this equipment contains, among other things, a product identifier in the format
US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon
request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions
in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is
03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does
not disable your alarm equipment. If you have questions about what will disable the alarm
equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the
problem has been corrected. Repairs to this telephone equipment can only be made by the
manufacturer or its authorized agents. For repair procedures, follow the instructions outlined
under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to
notify you before interrupting service. If advance notice is not practical, you will be notified as
soon as possible. You will be given the opportunity to correct the problem and the telephone
service provider is required to inform you of your right to file a complaint with the FCC.
Your telephone service provider may make changes in its facilities, equipment, operation, or
procedures that could affect the proper functioning of this product. The telephone service
provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone
numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers,
please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry
Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.7. The REN is an indication
of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
142
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency
energy that can be safely absorbed by a user or bystander according to the intended usage
of the product. This product has been tested and found to comply with the FCC criteria. The
handset may be safely held against the ear of the user. The telephone base shall be installed
and used such that parts of the user’s body other than the hands are maintained at a distance of
approximately 20cm (8 inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with RSS-310 of Industry Canada. Operation is subject to the condition that
this device does not cause harmful interference.
143
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, call
1 (800) 222-3111 or visit www.telephones.att.com. In Canada, call
1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative
repairs or replaces at the manufacturer’s option, without charge, a materially defective
PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace
it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will
retain the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at
the manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired
or replacement products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited
warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone
other than an authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or
repair of systems outside the unit.
144
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, please
dial 1 (866) 288-4268.
NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s
controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit
and transportation and are responsible for delivery or handling charges incurred in the
transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or
replaced PRODUCT under this limited warranty. Transportation, delivery or handling charges
are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not
meet the terms of this limited warranty, the manufacturer notifies you and requests that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost of
repair and return shipping costs for the repair of products that are not covered by this limited
warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer
of this AT&T branded PRODUCT. It supersedes all other written or oral communications
related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT.
The warranty exclusively describes all of the manufacturer’s responsibilities regarding the
PRODUCT. There are no other express warranties. No one is authorized to make modifications
to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited
to one year from date of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation might not apply to you. In no event
shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by third parties)
resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion might
not apply to you.
Please retain your original sales receipt as proof of purchase.
145
Appendix
Technical specifications
RF frequency band
1921.536MHz — 1928.448MHz
Channels
5
Operating temperature
32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 129 Vrms
Telephone base voltage
(AC adapter output)
6VDC @600mA
Handset voltage
2.4 — 3.2 VDC
Charger voltage
(AC adapter output)
6VAC @300mA
Operating times*
Talk time (handset): up to 7 hours
Talk time (speakerphone): up to 5 hours
Standby: up to 7 days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound
clarity. This is achieved through a unique antenna design and advances in
noise-filtering technology. An independent laboratory has confirmed that
AT&T DECT 6.0 products perform up to 45% better in range competitions
against similarly equipped phones of the leading competition. Now calls
can be taken in the basement, backyard and garage with exceptional
sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity
and covers a longer range than before.
HD audio
HD audio improves sound quality by expanding and rebuilding frequencies
that are lost with traditional phone calls. There is no additional telephone
service requirement to use HD audio. It is designed to work with standard
telephone service. Your system will automatically enhance all received sound
with HD audio.
146
Index
Index
A
Active devices, 26
Add a Bluetooth headset, 21–22
Add a cell phone, 19–20
Add a handset, 124
Alert tones, 119
Alphabetical search, 83
Announcement, 102–104
Answer a cell call, 47
Answer a cell call while on a home
call, 49
Answer a home call, 45
Answering system and voicemail, 110
Answering system settings, 101–109
Answer on/off, 101
Appendix, 117–146
B
Base settings, 31–43
Battery charging, 13
Battery installation, 13
Bluetooth, 17–30
Bluetooth connection from idle
mode, 22
Bluetooth features, 17
Bluetooth glossary, 18
Bluetooth setup, 19–30
C
Caller ID, 92–100
Caller ID announce, 42
Caller ID display screen
messages, 100
Caller ID history, 93
Caller ID log, 93
Call intercept, 111
Call screening, 105, 111
Call waiting on the cell line, 48
Call waiting on the home line, 46
Cell area code, 44
Cell call, 47–48
Cell phone download
directory, 27–28
Chain dialing, 55
Change a one-to-one PTT to an
intercom call, 73
Change PIN, 30
Charger installation, 12
Charging, 14
Clock, 13, 33
Connect an active device, 23
Create a new directory entry, 77–78
D
Date, 13, 33
Delete a directory entry, 87
Delete all old messages, 114
Delete a message, 112–113
Delete a redial entry, 59
Delete from the caller ID log, 99
Delete the announcement, 104
Deregister handsets, 125
Dial a caller ID log entry, 96
Dial a directory entry, 84
Dial mode, 41
Directory, 27–29, 76–91
Disconnect an active device, 23
Display alerts, 35
Display screen messages, 121–123
Download directory, 27
Download fail, 38
DSL filter, 11
E
Edit a directory entry, 85–86
Edit the type of a directory entry, 87
End a cell call, 47
End a home call, 45
End a PTT call, 74
End mute, 53
Equalizer, 54
Expand your telephone system, 124
F
Find handset, 60
Flash (switch hook flash), 46
G
Glossary of Bluetooh terms, 18
147
Index
Index
H
Handset icons, 117
Handset lights, 119
Handset locator, 60
Handset ringer volume, 31
Handset settings, 31–43
HD audio, 146
Headset, 21–22, 46
Hold, 54
Hold a call and intercom, 65–66
Home area code, 43
Home directory, 76
I
Icons, 117–118
Important safety
information, 140–141
Indicator lights, 119–120
Installation, 10
Intercom, 62–66
Interruption to directory
download, 29
K
Key tone, 41
L
Last number redial, 57
LCD language, 34
Lights, 119–120
Limited warranty, 144–145
Listening volume, 52
M
Maintenance, 139
Make a call using speed dial, 90
Make a cell call, 47–48
Make a home call, 45
Memory match, 93
Memos, 115
Message alert tone, 108
Message capacity, 111
Message playback, 112–115
Missed calls, 35
Mute, 53
N
No home line, 37
Number of rings, 106
O
Operating range, 146
Options during playback, 112–113
P
Paging, 60
Phonebook (directory), 76
Play memos, 115
Predialing, 45, 47–48
PTT, 67–75
PTT to a group of devices, 70–71
PTT to a single device, 68–69
Pulse dialing, 41
Push-to-talk, 67–75
Q
Quick reference guide, 1–6
R
Reassign a speed dial slot, 90
Record announcement, 103
Recording time, 109
Record memos, 115
Redial list, 56–57
Register a handset, 124, 130
Remote access code, 107, 116
Remove a device, 24
Remove a downloaded directory, 88
Rename a paired device, 25
Repeat messages, 112, 113
Replace a handset, 125
Replace an active device, 26
Review the device list, 23
Review the directory, 82
Review the redial list, 57
Ringer mute, 52
Ringer tone, 32
Ringer volume, 31
148
Index
Index
S
Safety information, 140–141
Save a caller ID log entry to the
directory, 97
Save a redial entry to the
directory, 58
Search for a contact, 83
Set date/time, 13, 33
Share an outside call, 61, 65–66
Silence the ringer, 52
Skip messages, 112, 113
Speakerphone, 52
Speed dial, 89–91
Stop messages, 112, 113
T
Take a call off mute, 53
Technical specifications, 146
Telephone base installation, 11
Telephone operating range, 146
Telephone operation, 45–60
Telephone settings, 31–44
Temporary tone dialing, 53
Time, 13, 33
Transfer a call, 65–66
Troubleshooting, 126–138
Turn on or off the answering
system, 101
U
Use a Bluetooth headset, 46
Using the home and cell lines
together, 51
V
View the directory download
information, 29
Voice announce caller ID, 42
Voicemail, 36, 49, 110
Volume, 31, 41, 52, 112, 113
W
Wall mounting, 15
Warranty, 144–145
Website, 43
149
Remote access wallet card
The wallet card below lists the commands needed to control your answering
system from any touch-tone telephone.
Cut along dotted line.
Call your telephone number, then enter
your 2-digit remote access code
(preset to 19).
Fold here.
Action
Remote command
Play all messages......................1
Play new messages...................2
Delete the message..................3 (during message
playback)
Delete all old messages.........33
Repeat or go back.....................4
Stop...................................................5
Help menu.....................................*5
Skip the message.......................6
Record announcement............*7
Turn system on or off..............0
End remote access call...........8 (or hang up)
TL96271/TL96371/TL96471 DECT 6.0 cordless telephone/answering system with
BLUETOOTH��® wireless
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technology
© 2011-2012 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property
licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
www.telephones.att.com
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced
American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a
member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
© 2011-2012 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 5 AT&T 02/12.