Quadra-Fire COLBAY-INS Owner`s manual

Owner’s Manual
R
Installation and Operation
Model:
Tested and
Listed by
COLBAY-INS
O-T L
C
Portland
Oregon USA
US
OMNI-Test Laboratories, Inc.
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer’s instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
• Leave this manual with
party responsible for use
and operation.
D
DI O N
SC OT
AR
D
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable
materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fitter.
A CO detector shall be installed in the room where the appliance
in installed.
Installation and service of this appliance should be
performed by qualified personnel. Hearth & Home
Technologies suggests NFI certified or factory trained
professionals, or technicians supervised by an NFI
certified professional.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
1
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
This Owner’s Manual should be retained for future
A. Congratulations
reference. We suggest that you keep it with your other
important documents and product manuals.
Congratulations on selecting a Quadra-Fire gas fireplace,
an elegant and clean alternative to wood burning fireplaces.
The Quadra-Fire gas fireplace you have selected is
designed to provide the utmost in safety, reliability, and
efficiency.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Quadra-Fire gas fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Quadra-Fire family of fireplace products!
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this
Owner’s Manual. Pay special attention to all cautions and
warnings.
Homeowner Reference Information
We recommend that you record the following pertinent
information about your fireplace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number:__________________________________________ Location on fireplace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
SAMPLE OF SERIAL NUMBER / SAFETY LABEL
LOCATION: HANGING ON A CHAIN ON BACK OF APPLIANCE
Test Lab &
Report No.
Beaverton
Oregon USA
Tested and
Listed by
C
SERIAL
NO.
XXX
R
OMNI- Test Laboratories, Inc.
Serial Number
Report No. / Rapport Numero
061-S-63-5
Model Name
MODEL: XXXXXXX
VENTED GAS APPLIANCE
NOT FOR USE WITH SOLID FUEL
FAN TYPE VENTED CIRCULATOR Blower Electrical Rating115 V., 1.5 Amps, 60 Hz, 150 Watts
P.4.1-02 Canada Minimum Pipe 69% NG / 71% LP
APPROVED FOR CANADA AND USA TO:
ANSI Z21.88b-2003 / CSA 2.33b-2003 Vented Gas Fireplace Heate r, and applicable sections of UL307b Gas Burning
Heating Appliances for Manufactured Homes and Recreational Vehicles, CAN/CG A 2.17-M91 “Gas Fired Appliances
for use at High Altitudes.”
This appliance is manufactured for operation with Natural Gas. For conversion to propane the Manufacturer’s kit
provided with the stove must be used in conjuntion with the instructions in the owner's manual.
This vented gas fireplace heater is not for use with air filters.
This appliance may be installed in a bedroom or bedsitting room; in Canada remote thermostat installation is
required.
For use with Natural Gas
"0-2000’
30,000
22,500
36
4.5”
7.0”
3.5”
82.5%
71%
Input Rate on “HI” (BTU/Hr)
Input Rate on “LO” (BTU/Hr)
Main Burner Orifice (DMS)
Minimum Inlet Pressure (Inches W.C.)
Maximum Inlet Pressure (Inches W.C.)
Manifold Pressure on “HI” (Inches W.C.)
Efficiency up to
AFUE
For use with Propane
"0-2000’
28,000
22,650
52
11”
14”
10”
81%
72.5%
This appliance equipped for altitudes 0-2000’ (0-610m) in USA; and in Canada for altitudes of 0-4500’ (0-1370m). In USA for
Altitudes above 2000’, the vent configuration, orifice, or combination of both may need to be changed. See Owner’s Manual for
information on making these changes.
This appliance must be installed in accordance with local codes, if any (and Commonwealth of Massachusetts approved); if
none, follow The National Fuel Gas Code,ANSI Z223.1 and NFPA 54; or Canadian Installation Codes CAN/CGA-B149.
NOTE: Have the gas supply line installed in accordance with local building codes by a qualified installer approved and/or
licensed as required by the locality. (In the Commonwealth of Massachusetts, installation must be performed by a licensed
plumber or gas fitter.)
MINIMUM CLEARANCES TO COMBUSTIBLES
Manufactured by:
2005
2006
DO NOT REMOVE THIS LABE
L
MADE IN U.S.A.
2007
Jan
Date of Manufacture / Date du Manufacturier
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
7031-221
2
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
Manufactured
Date
Safety Alert Key:
•
•
•
•
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
F. Electrical Outlet Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
1 Listing and Code Approvals
A.
B.
C.
D.
E.
F.
A.
B.
C.
D.
E.
F.
G.
Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-Combustible Materials Specification. . . . . . . . . . . . . .
Combustible Materials Specification . . . . . . . . . . . . . . . . .
Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
6
6
6
6
6
6
User Guide
2 Operating Instructions
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Decorative Doors, Fronts and Surrounds . . . . . . . . . . . . . . 8
Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Controls, Thermostats and Wall Switches . . . . . . 8
Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Standing Pilot Ignition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
After Appliance is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 10
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 11
 B. Maintenance Tasks-Service Technician . . . . . . . . . . . . . . 12
Installer Guide
4 Getting Started
A.
B.
C.
D.
Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . .
Design and Installation Considerations . . . . . . . . . . . . . .
Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . .
Inspect Appliance and Components . . . . . . . . . . . . . . . . .
13
14
14
14
5 Fireplace Size Requirements
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . 15
B. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 16
8 Installing Vent Pipe and Appliance
Vent Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting Vent Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing, Securing and Leveling the Appliance . . . . . . . . .
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Adaptor and Termination Cap . . . . . . . . . . . . . .
19
19
19
20
20
21
9 Gas Information
A.
B.
C.
D.
E.
F.
Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Converting to LP Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valve Regulator Replacement . . . . . . . . . . . . . . . . . . . . .
Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . .
22
22
23
24
24
24
10 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
B. Standing Pilot Ignition System Wiring . . . . . . . . . . . . . . . 25
C. Blower Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
11 Finishing
A. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 28
12 Appliance Setup
A.
B.
C.
D.
E.
F.
G.
H.
I.
J.
K.
L.
Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . .
Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . .
Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door Crown Installation . . . . . . . . . . . . . . . . . . . . . . . . . .
Grille Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Panel Set Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ember Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brick Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Positioning the Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air Shutter Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
29
29
29
29
30
30
31
32
33
34
35
13 Troubleshooting
6 Termination Locations
A. Standing Pilot Ignition System . . . . . . . . . . . . . . . . . . . . . 36
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 17
14 Reference Materials
7 Installation Preparation
A.
B.
C.
D.
A.
B.
C.
D.
E.
Inspection and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .
Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gas Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Hearth or Hearth Extension . . . . . . . . . . . . . . . . . . . . . . .
Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . .
18
18
18
18
18
Appliance Dimension Diagram . . . . . . . . . . . . . . . . . . . . .
Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
39 
40 
44
 = Contains updated information.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
3
B. Limited Lifetime Warranty
Hearth & Home Technologies Inc.
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for
HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts
Labor
1 Year
2 years
HHT Manufactured Appliances and Venting
Gas
X
X
Wood
X
X
X
Pellet
EPA
Wood
Coal
X
X
X
X
X
X
X
X
X
Components Covered
Electric Venting
X
X
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
Igniters, electronic components,
and glass
Factory-installed blowers
Molded refractory panels
3 years
X
5 years 1 year
X
X
Castings and baffles
X
X
Manifold tubes,
HHT chimney and termination
7 years 3 years
10
years
X
Firepots and burnpots
1 year
X
Burners, logs and refractory
Limited
3 years
Lifetime
X
X
X
X
X
90 Days
X
X
X
X
X
Firebox and heat exchanger
X
X
All replacement parts
beyond warranty period
See conditions, exclusions, and limitations on next page.
4021-645C 12-29-10
4
Page 1 of 2
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
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LIMITATIONS OF LIABILITY:
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4021-645C 12-29-10
Page 2 of 2
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
5
1
Listing and Code Approvals
A. Appliance Certification
C. BTU Specifications
(US or Canada)
Maximum
Input
BTU/h
Minimum
Input
BTU/h
Orifice
Size
(DMS)
*Steady
State
Efficiency %
**P.4
%
Columbia Bay
Insert (NG)
30,000
20,000
.106
83.07
67.15
Columbia Bay
Insert (LP)
30,000
23,000
.063
84.66
70.32
Model
MODELS: Columbia Bay Insert
LABORATORY: Omni Test Laboratories, Inc. 061-S-30-5
TYPE: Direct Vent Gas Fireplace Heater
STANDARD: ANSI Z21.88-2002 • CSA 2.33-2002 • UL307B
CAN/CBA 2.17-M91
This product is listed to ANSI standards for “Vented Gas
Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
Quadra-Fire gas inserts are designed for installations into
solid fuel masonry or factory built fireplaces that have been
installed in accordance with the National, Provincial, State
and local building codes. Fireplaces are to be constructed
of non-combustible materials and, in the absence of local
or regional codes, meet criteria of NFPA 211. No additional
outside air source is required.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
B. Glass Specifications
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
*Maximum Vent Blower On
**Canada Only
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifice size.
E. Non-Combustible Materials Specification
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
considered non-combustible materials.
F. Combustible Materials Specification
Materials made of or surfaced with wood, compressed paper, plant fibers, plastics, or other material that can ignite
and burn, whether flame proofed or not, or plastered or
unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
6
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
2
Operating Instructions
User Guide
A. Gas Fireplace Safety
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fireplace, whether
operating or cooling down.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
If you expect that small children or vulnerable adults may
come into contact with this fireplace, the following precautions are recommended:
• Install a physical barrier such as:
• Teach children to NEVER touch the fireplace.
• Consider not using the fireplace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your fireplace for an extended period of time (summer months,
vacation/trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Turn off gas controls valve on standing pilot models.
When lighting the pilot light on fireplaces with a standing
pilot, remove the fixed glass assembly so you can detect presence of residual gas build-up. See Standing Pilot
Lighting instructions and Maintenance Tasks.
B. Your Fireplace
- A decorative firescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure
to operate fireplace according to operating instructions
could cause fire or injury.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 12.L.
MANTEL
HEARTH
CLEAR SPACE
SECTION 2.C.
Figure 2.1 General Operating Parts
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
7
C. Clear Space
E. Fixed Glass Assembly
WARNING! DO NOT place combustible objects in front
of the fireplace or block louvers. High temperatures may
start a fire. See Figure 2.2.
See Section 12.L.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
F. Remote Controls, Thermostats and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fireplace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
G. Before Lighting Fireplace
Before operating this fireplace for the first time, have a
qualified technician:
• Verify all shipping materials have been removed from
inside and/or underneath the firebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
CLEAR SPACE
3 FT. IN FRONT OF FIREPLACE
• Check the wiring.
• Check the air shutter adjustment.
Figure 2.2 Clear Space
• Ensure that there are no gas leaks.
D. Decorative Doors, Fronts and Surrounds
WARNING! Risk of Fire! Install ONLY doors, fronts or
surrounds approved by Hearth & Home Technologies.
Unapproved doors or fronts may cause appliance to overheat.
• Ensure that the glass is sealed and in the proper position.
WARNING! Risk of Fire/Asphyxiation! DO NOT operate fireplace with fixed glass assembly removed.
For more information refer to the instructions supplied with
your decorative door or front.
IGNITER BUTTON
Figure 2.3 Igniter Button
8
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
H. Standing Pilot Ignition
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may
result causing property damage, personal injury or loss of life
A. This appliance has a pilot that must be lit manually. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING, smell around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier
than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
* Do not try to light any appliance.
* Do not touch any electric switch, do not use any phone in your building.
* Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
* If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don't
try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance
and to replace any part of the control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above on this label.
2. Set the thermostat to the lowest setting (if applicable) and turn off
the switch at the control panel.
3. Disconnect the power from the appliance.
4. Open the door of the appliance. May need to remove face/front first.
5. Push in gas control knob slightly and turn clockwise
to the "OFF"
position. Do not force.
6. Wait five (5) minutes to clear out any gas. Smell for gas, including near the floor. If you smell gas, STOP! Follow "B" of the
safety information above. If you don't smell gas go to the next step.
7. Push gas control knob in and turn counterclockwise
to the pilot position. NOTE: Knob cannot be turned unless knob is
pushed in slightly. Do not force.
8. PIEZO IGNITER: Press down on the gas control knob in pilot position and simultaneously press the piezo igniter.
(This may take many repetitions for lighting.)
ELECTRONIC IGNITER: If the unit is equipped with an electronic igniter it should begin sparking right away.
9. The pilot should be visible through the door opening.
10. After the pilot is lit, continue holding control knob down for approximately
PILOT HOOD
30 seconds. Release the knob and it will pop back up. Pilot should remain lit. MILLIVOLT
THERMOCOUPLE
GENERATOR
If it goes out, repeat steps 7 through 9.
* If the knob does not pop up when released, stop and immediately call your
service technician or gas supplier.
* If the pilot will not stay lit after several tries, turn the gas control knob
clockwise
to "OFF" and call your service technician or gas supplier.
11. Reinstall door and face. Wait five minutes to allow pilot flame to stabilize and
establish proper draft.
12. Push down and turn gas control knob counterclockwise
to "ON".
13. Push burner rocker switch on the control panel to "ON". If thermostat is to be used, leave switch in "OFF" position and set the
thermostat to desired setting.
14. Reconnect electrical power to appliance.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to lowest setting.
2. Turn off all electric power to the appliance if service is to be performed.
3. Push in gas control knob slightly and turn clockwise
to "OFF" position.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
9
I. After Appliance is Lit
Initial Break-in Procedure
• The appliance should be run three to four hours
continuously on high.
• Turn the appliance off and allow it to completely cool.
• Remove fixed glass assembly. See Section 12.L.
• Clean fixed glass assembly. See Section 3.
• Replace the fixed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fireplace.
NOTICE! Open windows for air circulation during appliance break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
J. Frequently Asked Questions
ISSUE
SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Blue flames
This is a result of normal operation and the flames will begin to yellow as the appliance is allowed to burn for 20 to 40 minutes.
Odor from appliance
When first operated, this appliance may release an odor for the first several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from finishing materials and adhesives used around the appliance.
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See
your dealer.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Is it normal to see the pilot flame burn
continually?
In a standing pilot system the pilot will always stay on.
10
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
3
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the appliance.
Doors, Surrounds, Fronts
Frequency: Annually
When properly maintained, your appliance will give you
many years of trouble-free service. We recommend annual service by a qualified technician.
By: Homeowner
A. Maintenance Tasks-Homeowner
• Inspect for scratches, dents or other damage and repair
as necessary.
Installation and repair should be done by a qualified technician only. The appliance should be inspected before use
and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the appliance must be
kept clean.
CAUTION! Risk of Burns! The appliance should be
turned off and cooled before servicing.
Glass Cleaning
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Check that louvers are not blocked.
• Vacuum or dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and door frame by placing a drop cloth
on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces.
• Remove door or decorative front from appliance and set
aside on work surface.
• See Section 12.L for instructions to remove fixed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Place remote control out of reach of children.
If not using your fireplace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See
Section 6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and flashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
• Carefully set fixed glass assembly in place on appliance.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
11
B. Maintenance Tasks-Service Technician
Burner Ignition and Operation
The following tasks must be performed by a qualified
technician.
Frequency: Annually
Gasket Seal and Glass Assembly Inspection
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, flashlight, voltmeter, indexed drill bit set, and a
manometer.
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fixed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confirm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that fixed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Logs
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as necessary.
Refer to Section 12 for log placement instructions.
• Verify correct log placement and no flame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
By: Service Technician
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 12 for proper ember placement.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other flame problems.
• Verify air shutter setting is correct. See Section 12 for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifice for soot, dirt and corrosion. Verify orifice
size is correct. See Service Parts List for proper orifice
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot flame pattern and strength. See Figure 3.1
for proper pilot flame pattern. Clean or replace orifice
spud as necessary.
• Inspect thermocouple/thermopile for soot, corrosion and
deterioration. Polish with fine steel wool or replace as 
required.
• Verify thermocouple/thermopile millivolt output. Replace
pilot as necessary.
• Replace appliance if firebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Figure 3.1 Standing Pilot Flame Patterns
12
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
4
Installer Guide
Getting Started
A. Typical Appliance System
NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
VERTICAL TERMINATION CAP
(SECTION 8F )
VENT PIPE (SECTION 8)
MANTEL AND
MANTEL LEG
(SECTIONS 5 & 11)
SURROUND
(SECTION 12)
HEARTH EXTENSION
SECTION 5 & 11
GAS LINE (SECTION 9) ACCESS
THROUGH EXISTING MASONRY
OR WOODBURNING FIREPLACE
Figure 4.1 Typical System
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
13
B. Design and Installation Considerations
Quadra-Fire gas inserts are designed for installations into
solid fuel masonry or factory built fireplaces that have
been installed in accordance with the National, Provincial, State and local building codes. Fireplaces are to be
constructed of non-combustible materials and, in the absence of local or regional codes, meet criteria of NFPA
211. No additional outside air source is required.
Installation MUST comply with local, regional, state and national codes and regulations. Consult insurance carrier, local
building inspector, fire officials or authorities having jurisdiction over restrictions, installation inspection and permits.
Prior to installing the gas insert:
• Have the chimney and adjacent structure inspected
and cleaned by qualified professionals. Hearth & Home
Technologies recommends that NFI or CSIA certified
professionals, or technicians under the direction of certified professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
• Replace component parts of the chimney and fireplace
as specified by the professionals.
• Ensure combustible mantel and surround clearances
comply with applicable codes and regulations for solidfuel fireplaces. In the absence of local or regional codes,
refer to NFPA 211.
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Minimum fireplace size. See Section 5.A.
• Gas supply piping requirements.
• Electrical wiring requirements.
• Finishing details.
• Whether optional accessories—devices such as a
remote control—are desired.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualified
technician, service agency or your dealer.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Tape measure
Framing material
Pliers
7/16 inch wrench
Hammer
Phillips screwdriver
Gloves
Framing square
Voltmeter
Electric drill and bits (1/4 in.)
Plumb line
Safety glasses
Level
Reciprocating saw
Manometer
Flat blade screwdriver
Noncorrosive leak check solution
1/2 - 3/4 inch length, #6 or #8 Self-drilling screws
Caulking material (300ºF minimum continuous exposure
rating)
Stove cement (1200ºF or higher continuous exposure
rating)
D. Inspect Appliance and Components
• Carefully remove the appliance and components from
the packaging.
• The vent system components and surround may be
shipped in separate packages.
• Remove log set and component pack from firebox.
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Read all of the instructions before starting the installation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, incomplete or substitute components. Keep appliance dry.
Hearth & Home Technologies disclaims any responsibility for,
and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fire hazard.
WARNING! Risk of Fire,/Explosion/Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualified technician to inspect the appliance
and to replace any part of the control system and/or gas
control which has been under water.
14
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
5
Fireplace Size Requirements
A. Minimum Fireplace Opening
• The metal floor of the solid fuel firebox may be removed to
facilitate the installation of the insert. The appliance may
not be placed directly on the base of the outer wrap, a 3/8
inch airspace must be provided between the insert and
the floor of the outer wrap. Use the levelling legs to raise
the insert a minimum of 3/8 inch. The original fireplace
may never be returned to solid fuel in this condition.
The sidewalls and top structure of the firebox may not
be altered with the exception of removable baffles and
dampers.
Minimum fireplace opening requirements are shown in
Figure 5.1.
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• The firebrick (refractory), glass doors, screen rails, screen
mesh and log grates can be removed from a factory
built firebox in order to gain minimum gas insert opening
requirements.
• Cutting of any sheet metal parts of the fireplace in which
the gas fireplace insert is to be installed is prohibited,
except the floor as tested for and as noted above.
• Any smoke shelves, shields and baffles may be removed
from the factory built firebox if attached with mechanical
fasteners.
RIGHT SIDE OF STOVE
* Note: If exhaust collar on insert and
fireplace damper do not line
up, add 4 inches (102 mm) to
minimum fireplace height for
bends in vent pipe.
B
A
C
F
G
D
E
A
B
C
D
E
F
inches
20
25-7/8
10-7/8
Millimeters
508
657
276
G
8-5/16
29
21-1/2
19
211
737
546
483
MINIMUM FIREBOX OPENING
Height:
Width:
Front
Rear
Inches
19
13-1/2
26
20
13
13
Millimeters
483
343
660
508
330
330
Figure 5.1 Appliance Dimensions
Front
Depth:
Rear
Top
Bottom
In addition to these dimensions, also reference Clearances
and Mantel Projections (Section 5.B).
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
15
B. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing or finishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
Clearance to combustible material under the insert is 3/8
inch (10 mm). Clearance from sides of fireplace opening
to combustibles is 10 inches (254 mm). Clearance from
top of fireplace opening for combustibles extending 1 inch
to 8 inches max. is 14 inches.
• Use leveling legs to raise insert minimum 3/8 inch (10
mm) above combustible material or outer wrap of factory
built firebox.
Combustible facings must not extend behind the insert
surround.
To 8 in. (203 mm ) Deep mantel:
14 in. (356 mm) From top of insert
A
B
D
SIDE WALL
C
16 in. (406 mm)
1-1/2 in. (38 mm)
HEARTH
Model
Columbia Bay Insert
A
B
C
D
Inches
13
10
10
7
Millimeters
330
254
254
178
Underneath bottom of appliance to combustibles: 3/8 in. (10 mm)
16 in. (406 mm) front floor protection required 0 in. to 1-1/2 in. (38 mm) below bottom of appliance. (1/2 in. of "k" = .84)
No floor protection needed if 1-1/2 in. (38 mm) or greater from bottom of appliance.
Figure 5.2
16
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
6
Termination Locations
A. Vent Termination Minimum Clearances
WARNING
Fire Risk.
Maintain vent clearance to combustibles as
specified.
• DO NOT pack air space with insulation or
other materials.
Failure to keep insulation or other materials
away from vent pipe may cause fire.
HORIZONTAL
OVERHANG
2 FT.
MIN.
20 INCHES MIN.
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
GAS DIRECT VENT
TERMINATION CAP
12
X
ROOF PITCH
IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Roof Pitch
H (Min.) Ft.
Flat to 6/12...........................................................1.0*
Over 6/12 to 7/12 .................................................1.25*
Over 7/12 to 8/12 .................................................1.5*
Over 8/12 to 9/12 .................................................2.0*
Over 9/12 to 10/12 ...............................................2.5
Over 10/12 to 11/12 .............................................3.25
Over 11/12 to 12/12 .............................................4.0
Over 12/12 to 14/12 .............................................5.0
Over 14/12 to 16/12 .............................................6.0
Over 16/12 to 18/12 .............................................7.0
Over 18/12 to 20/12 .............................................7.5
Over 20/12 to 21/12 .............................................8.0
* 3 foot minimum in snow regions
Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
17
7
Installation Preparation
Prepare the existing solid fuel masonry or factory built
non-combustible firebox for installation.
A. Inspection and Cleaning
Prior to installing the gas insert:
E. Fireplace Conversion Notice
Permanently attach the label with the following warning to
the inside lower back of the fireplace firebox into which the
insert is being installed. Silicone or mechanical fasteners
may be required to properly secure the label.
• Have the chimney and adjacent structure inspected
and cleaned by qualified professionals. Hearth & Home
Technologies recommends that NFI or CSIA certified
professionals, or technicians under the direction of certified professionals, conduct a minimum of a NFPA 211
Level 2 inspection of the chimney.
WARNING! Risk of Fire! This fireplace has been converted for use with a gas fireplace insert only and cannot
be used for burning wood or solid fuels unless all original
parts have been replaced, and the fireplace re-approved
by the authority having jurisdiction.
• Replace component parts of the chimney and fireplace
as specified by the professionals.
F. Electrical Outlet Box
• Ensure all joints are properly engaged and the chimney
is properly secured.
• Ensure combustible mantel and surround clearances
comply with applicable codes and regulations for solidfuel fireplaces. In the absence of local or regional codes,
refer to NFPA 211.
An outlet box may be installed in a bottom back corner
of the fireplace to permit blowers or other optional accessories to be used. Alternatively, the supplied power cord
may be routed out onto the hearth to a nearby outlet.
• Ensure chimney is constructed of non-combustible
materials.
• Ensure chimney is clean and in good working order.
• Ensure that all chimney cleanouts fit properly to prevent
air leakage into chimney.
B. Flue Damper
Fully lock the solid fuel fireplace’s flue damper in the open
position, OR completely remove it.
C. Gas Line
Note: If the factory built fireplace has no gas access hole
provided, an access hole of 1 inch (25 mm) diameter or
less may be drilled through the lower sides or bottom of the
firebox in a proper workmanship - like manner. This access
hole must be plugged with non-combustible insulation after
the gas supply line has been installed.
• Install gas line into firebox cavity.
• Check local codes and gas line sizing requirements
following NFPA51. See Section 8.
D. Hearth or Hearth Extension
WARNING! Risk of Fire! A hearth or hearth extension (if
present) must comply with either of the following:
• The solid fuel burning fireplace manufacturer’s
specification.
• Local building codes required by authority having
jurisdiction.
• NFPA 211
18
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
8
Installing Vent Pipe and Appliance
A. Vent Limits
B. Venting Components
The abbreviations listed in this vent table key are used in
the vent diagrams.
CAUTION! Risk of Cuts/Abrasions/Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
Description
Minimum Vertical Run Length 10 ft.
The vertical vent termination system installed on this model
includes:
Maximum Vertical Run Length 40 ft.
• Flexible vent pipe for exhaust air (included with vent kit).
Horizontal venting is NOT allowed.
Vertical terminations are measured to top of chimney.
This appliance is listed for use with LINK-DV systems
and components only. It is permissible to extend venting
above existing chimney (within specified maximum vertical limits) using SL-D series or Dura Vent GS series 4 in.
x 6-5/8 in. gas direct-vent pipe. Connection is made using DV-46DVA-GK. The vent must be terminated with the
cap supplied with the LINK-series vent kit.
WARNING! Risk of Fire/Explosion/Asphyxiation! Do
NOT connect this gas appliance to a chimney flue serving
a separate solid fuel or gas burning appliance.
• May impair safe operation of this appliance or other
appliances connected to the flue.
• Vent this appliance directly outside.
• Use separate vent system for this appliance.
• One length of 3-inch flexible vent pipe for combustion
air (included with vent kit).
• One pipe-to-cap adaptor (included with vent kit).
• One vertical termination cap (included with vent kit).
C. Connecting Vent Pipe
Reference instructions in the termination kit.
• Install the 3-inch flexible vent pipe(s) down through the
chimney.
• Secure the exhaust flexible vent pipe to the exhaust collar
on the transition assembly. See Figure 8.1.
• Use 3 screws to attach either a 4 foot or 30 foot section
of inlet air vent to the inlet collar on the collar slide plate
(see Figure 8.1). NOTE: The collar slide plate may be
removed from appliance to aid installation.
CAUTION! ALL vent specifications MUST be followed.
This product is tested and listed to these specifications.
Appliance performance will suffer if specifications are not
followed.
THIS OPTION SHOWS THE AIR INLET
TERMINATING IN THE CHIMNEY.
TERMINATION CAP
ADAPTOR
EXHAUST
AIR VENT
PIPE
V=10 FT. (3 M) MINIMUM
40 FT. (12 M) MAXIMUM
INLET AIR
VENT PIPE
Figure 8.1
INSULATION
Note: Insulation is not included with the venting kit.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
19
CUT AND BEND
FLASHING AS NEEDED
TO FIT CHIMNEY
SEALANT
ADHESIVE
WARNING! Risk of Explosion! Failure to position the
parts in accordance with these diagrams or failure to use
only parts specifically approved with this appliance may
result in property damage or personal injury.
WARNING! Risk of Explosion/Combustion Fumes!
Connect vent sections per installation instructions.
• Connect exhaust vent pipe ONLY to exhaust starting
collar and termination cap center collar.
• Connect inlet air vent ONLY to inlet air collar on appliance
and either the termination cap inlet air collar OR terminate
within chimney.
• DO NOT allow vent to sag below connection point to
appliance.
TERMINATION CAP
Figure 8.2
ADAPTER
• Trim chimney top plate to minimize excess overhang or
bend over flue tile (see Figure 8.2).
• Place 3/8 inch bead of silicone (minimum of 300º
continuous exposure rating) on flue tile top.
FLEX PIPE
D. Placing, Securing and Leveling the Appliance
• Attach surround. Follow instructions accompanying
surround.
• Install insert (with surround attached) into existing
fireplace while pulling transition assembly forward.
TRANSITION ASSEMBLY
• Attach Transition Assembly to the appliance. Rotate
Transition Assembly latches and lock with 7/16 inch
wrench.
• Install gas line into hole provided on insert side.
• If applicable install remote control wires into insert side
(see Section 8.E.).
• Level the appliance from side to side and front to back.
If necessary, attach the shipping brackets that were used
to attach the unit to the pallet, to the rear of the appliance
for use as levelling legs.
• Position any excess flexible vent pipe back up into
chimney without sagging. Twist and push flex vent
together to shorten.
SHIPPING BRACKETS ATTACHED
TO REAR OF APPLIANCE FOR
USE AS LEVELING LEGS
Figure 8.3
E. Remote Control
The receiver for the remotes must be installed BETWEEN
the base pan of the insert and the firebox of the woodburning fireplace (see photo below).
REMOTE
RECEIVER
UNIT
• Install fiberglass insulation pieces to back face of
surround.
• Push insert so that surround becomes tight against face
of fireplace.
WARNING! Risk of Fire! Only an approved Hearth &
Home Technologies surround may be used to cover integral grills on solid fuel burning fireplaces. No other components such as shrouds, sheetmetal plates, etc., may be
used to seal off vents.
20
EXISTING BOTTOM OF
FIREPLACE
Figure 8.4
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
EXISTING SIDE
REFRACTORY
F. Installing Adaptor and Termination Cap
For installation of termination cap see minimum vent
heights for various pitched roofs (see Figure 8.4) .
To install adaptor see Figure 8.5.
CAUTION! Risk of Cuts/Abrasions/Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
Damper Flashing Kit (Optional)
For use with LINK-DV4-30B Liner Kit.
Note: Damper may have to be removed to use this kit.
HORIZONTAL
OVERHANG
2 FT.
MIN.
20 INCHES MIN.
• Run flex liners through 3 in. holes in damper flashing.
• Attach damper flashing to firebox roof with self tapping
screws included in kit.
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
CLASS A PIPE
GAS DIRECT VENT
TERMINATION CAP
12
X
ROOF PITCH
IS X/ 12
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
Roof Pitch
H (Min.) Ft.
Flat to 6/12....................1.0*
Over 6/12 to 7/12 ........1.25*
Over 7/12 to 8/12 ..........1.5*
Over 8/12 to 9/12 ..........2.0*
Over 9/12 to 10/12 ........2.5*
Over 10/12 to 11/12 ..... 3.25
Roof Pitch
H (Min.) Ft.
Over 11/12 to 12/12 ....... 4.0
Over 12/12 to 14/12 ....... 5.0
Over 14/12 to 16/12 ....... 6.0
Over 16/12 to 18/12 ....... 7.0
Over 18/12 to 20/12 ....... 7.5
Over 20/12 to 21/12 ....... 8.0
Figure 8.5
* 3 foot minimum in snow regions
Figure 8.4 Minimum Height from Roof to Lowest Discharge
Opening
To prevent odors and cold drafts, the chimney must be sealed around the vent
with non-combustible blanket insulation or field fabricated metal plates.
Masonry
LINK-DV30B
Installation
Factory Built
Wood Burning
LINK-DV4-30B
Installation
OPTIONAL LINK-ZC-ADPB
FOR USE WITH CLASS A
WOODBURNING PIPE
TERMINATION
CAP
EXHAUST
AIR
VENT PIPE
Note: The LINK-DV4-30B
system REQUIRES this insulation.
OR
SEAL GAP
AROUND FLEX PIPE
WARNING:
DO NOT BLOCK
THIS PIPE END!
Note: Untwist the pipe
while extending it, to
achieve full 30’ length.
INLET AIR
VENT PIPE
Figure 8.6
Remove 18 inch x 18 inch flashing on cap by removing 3
screws. Connect both the LINK-ZC-ADPB to Class A Pipe
and the termination cap to the LINK-ZC-ADPB with the
self tapping screws provided.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
21
9
Gas Information
A. Fuel Conversion
• Make sure the appliance is compatible with available gas
types.
With a 5/8 in. wrench remove the orifice retaining nut.
Replace with the appropriate orifice (.063 LP / .106 NG).
• Conversions must be made by a qualified technician
(NFI certified or factory-trained) using Hearth & Home
Technologies specified and approved parts.
B. Converting to LP Gas
Note: Gas conversions should only be performed by a
qualified service person, and/or where required by state
and local codes, licensed installer/service technician. In
the Commonwealth of Massachusetts, installation must be
performed by a licensed plumber or gas fitter.
Figure 9.2
Kit contents: Replacement orifice; replacement pilot
injector; valve regulator; conversion label.
Remove the pilot hood and set aside.
Tools required: Power drill (a 90° handle is helpful); #2
Phillips bit; 5/32 in. (4 mm) Allen wrench; 5/8 in. (16 mm)
open end wrench.
Remove logs and refractory support covers from the
burner pan. Remove the two screws that secure the
burner pan to the burner support with the screwdriver. Lift
burner up and out of the firebox opening.
Figure 9.3
Note: Do not remove retaining clip from the pilot hood.
Using a 5/32 in. (4 mm) Allen wrench, remove the pilot
injector and replace with an appropriate injector (#35 LP
/ #62 NG).
Figure 9.1
Figure 9.4
Reinstall burner and secure with the two screws previously removed.
22
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
C. Valve Regulator Replacement
Remove upper and lower back shield. Loosen the set collars on the extension rods with the 3/32 in. Allen wrench.
Remove the rods and adapter cap.
Turn control knob to the OFF position, ensure that gas
supply to the valve has been turned off. Using a Torx
TH20, or slotted screwdriver, remove the three pressure
regulator mounting screws (A), pressure regulator tower
(B), and diaphragm (C).
Ensure that the rubber gasket (D) is properly positioned
and install the new HI/LO pressure regulator assembly to
the valve using the new screws (E) supplied with the kit.
Tighten screws securely. (Reference torque = 25 in./lb.)
Install the enclosed identification label (F) to the valve
body where it can be seen.
Fill out the conversion label and attach it to the valve
cover.
E
A
B
D
C
F
Figure 9.6
Figure 9.5
WARNING
WARNING
Fire Risk.
Explosion Risk.
• Disconnect any electrical cords and turn
off gas supply to unit before proceeding if
converting fuel on an appliance already fully
installed.
Fire Risk.
Explosion Risk.
Gas Leak Risk.
• Rubber gasket must be seated properly on
valve face.
• Do no install a valve or regulator that has
been dropped.
WARNING
Fire Risk.
Explosion Risk.
• If the information in these instructions is
not followed exactly, a fire, explosion or
production of carbon monoxide may result
causing property damage, personal injury or
loss of life.
• The qualified service agency is responsible
for the proper installation of this conversion
kit. The installation is not proper and complete
until the operation of the converted appliance
is checked as specified in the manufacturer’s
instructions supplied with the kit.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
23
D. Gas Pressure
E. Gas Connection
• Optimum appliance performance requires proper input
pressures.
• Refer to Reference Section 15 for location of gas line
access in appliance.
• Gas line sizing requirements will be determined in ANSI
Z221.3 National Fuel Gas Code in the USA and CAN/
CGA B149 in Canada.
• Gas line may be run through knockout(s) provided.
• Pressure requirements are:
Gas Pressure
Natural Gas
Propane
Minimum inlet pressure
5.0 in. w.c.
11.0 in. w.c.
Maximum inlet pressure
14.0 in. w.c.
14.0 in. w.c.
Manifold pressure
3.5 in. w.c.
10.0 in. w.c.
• The gap between supply piping and gas access hole may
be caulked with caulk with a minimum of 300º continuous
exposure rating or stuffed with non-combustible, unfaced
insulation to prevent cold air infiltration.
• Ensure that gas line does not come in contact with outer
wrap of the appliance. Follow local codes.
• Pipe incoming gas line into valve compartment.
• Connect incoming gas line to the 1/2 in. (13 mm)
connection on manual shutoff valve.
WARNING! Risk of Fire/Explosion! High pressure will
damage valve. Low pressure may cause explosion.
WARNING! Risk of Fire/Explosion! Support control
when attaching pipe to prevent bending gas line.
• Verify inlet pressures. Verify minimum pressures when
other household gas appliances are operating.
• A small amount of air will be in the gas supply lines.
• Install regulator upstream of valve if line pressure is
greater than 1/2 psig.
WARNING
Fire Risk.
Explosion Hazard.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 1/2 psig.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 1/2 psig.
Note: Have the gas supply line installed in accordance with
local codes, if any. If not, follow ANSI 223.1. Installation
should be done by a qualified installer approved and/or
licensed as required by the locality. (In the Commonwealth
of Massachusetts installation must be performed by a
licensed plumber or gas fitter).
Note: A listed (and Commonwealth of Massachusetts approved) 1/2 inch (13 mm) T-handle manual shut-off valve
and flexible gas connector are connected to the 1/2 inch
(13 mm) control valve inlet.
• If substituting for these components, please consult
local codes for compliance.
24
WARNING! Risk of Fire/Explosion! Gas build-up during
line purge could ignite.
• Purge should be performed by technician certified by
NFI or factory-trained.
• Ensure adequate ventilation.
• Ensure there are no ignition sources such as sparks
or open flames.
Light the appliance. It will take a short time for air to purge
from lines. When purging is complete the appliance will
light and operate normally.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Check all fittings and connections with a non-corrosive
commercially available leak-check solution. DO NOT use
open flame. Fittings and connections could have loosened during shipping and handling.
WARNING! Risk of Fire! DO NOT change valve settings.
This valve has been preset at the factory.
F. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce burner orifice 4% for each 1000 feet
above 2000 feet.
• In the CANADA: Reduce burner orifice 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
10
Electrical Information
NOTICE: DO NOT wire 110 VAC to the millivolt valve! This
will damage the valve.
A. Wiring Requirements
NOTICE: This appliance must be electrically wired
and grounded in accordance with local codes or, in the
absence of local codes, with National Electric Code
ANSI/NFPA 70-latest edition or the Canadian Electric
Code CSA C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
ON/OFF Switch
• An ON/OFF switch is included with appliance and should
be attached to surround/facing.
• If desired an additional wall switch, thermostat, or remote
control may be added to system as shown in Figure
10.1).
• If using a thermostat use one compatible with a millivolt
gas valve system:
• Low voltage and 110 VAC voltage cannot be shared
within the same wall box.
- Install the thermostat in the location as indicated in the
thermostat instructions to ensure proper operation of
appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
110V to the valve or to the appliance wall switch. Incorrect
wiring will damage controls.
- Use low resistance thermostat wire for wiring from
ignition system to the wall switch and thermostat.
- Keep wire lengths short as possible by removing any
excess wire length.
Do not connect this appliance to a thermostat serving
any other appliance.
- Use the following chart for wire sizing.
Bedroom installation in Canada requires this appliance
to be connected to a thermostat.
B. Standing Pilot Ignition System Wiring
Wire Size
Max. Length
• The standing pilot ignition system wiring DOES NOT
require a 110 VAC supply to operate.
16 gauge
65 feet
• A 110 VAC junction box may be installed for use of a fan
or remote control. Keep wire lengths short as possible.
The supplied power cord may be routed out onto the
hearth to a nearby outlet.
18 gauge
40 feet
20 gauge
25 feet
22 gauge
18 feet
PILOT
IGNITOR
THERMOPILE
THERMOCOUPLE
ROCKER SWITCH / WALL THERMOSTAT / REMOTE
PUSH BUTTON IGNITOR
PILOT ADJUSTMENT CAP
VARIABLE REGULATOR
MANIFOLD PRESSURE
INLET PRESSURE
Figure 10.1 Standing Pilot Ignition Wiring Diagram
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
25
C. Blower Installation
Disconnect wires from the blower.
Included in kit: Blower.
Tools required: Powered Phillips head screwdriver.
Turn off gas and disconnect appliance from electricity.
Remove logs and burner from appliance. Remove blower
access cover in bottom of firebox by removing the screws.
Retain screws for reassembly.
Figure 10.6
Remove grommet retainer from old blower and install on
new blower.
Figure 10.3
Disconnect wires from the snap disk on back of access
cover.
Figure 10.7
Installation is the reverse of removal.
Figure 10.4
Lift blower off of studs and pull through opening.
Figure 10.5
26
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
F = 1/4 in. (6 mm) female spade
M = 1/4 in. (6 mm) male spade
RHEOSTAT
SNAP DISC
BLK
M F
WHT
BLK
BLK
M F
GRN
M
F
BLK
F
M
WHT
BLK
WHT
R
F
WHT
M
BLOWER
Figure 10.8 Blower Wiring Diagram
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
27
11
Finishing
A. Mantel and Wall Projections
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing or finishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
Clearance to combustible material under the insert is 3/8
inch (10 mm). Clearance from sides of fireplace opening
to combustibles is 10 inches (254 mm). Clearance from
top of fireplace opening for combustibles extending 1 inch
to 8 inches max. is 14 inches.
• Use leveling legs to raise insert minimum 3/8inch (10
mm) above combustible material or outer wrap of factory
built firebox.
Combustible facings must not extend behind the insert
surround.
To 8 in. (203 mm ) Deep mantel:
14 in. (356 mm) From top of insert
A
B
D
SIDE WALL
C
16 in. (406 mm)
1-1/2 in. (38 mm)
HEARTH
Model
Columbia Bay Insert
A
B
C
D
Inches
13
10
10
7
Millimeters
330
254
254
178
Underneath bottom of appliance to combustibles: 3/8 in. (10 mm)
16 in. (406 mm) front floor protection required 0 in. to 1-1/2 in. (38 mm) below bottom of appliance. (1/2 in. of "k" = .84)
No floor protection needed if 1-1/2 in. (38 mm) or greater from bottom of appliance.
Figure 11.1 Clearance to Combustibles
28
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
12
Appliance Setup
A. Remove Glass Assembly
Uninstall the existing crown by removing the four screws
on the back side of the door. Retain the screws.
See Section 12.L.
B. Remove the Shipping Materials
Remove shipping materials from inside or underneath the
firebox.
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
D. Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
Figure 12.2
Use a flat-head screwdriver to pry the black crown free on
the right side. Remove the crown and discard.
E. Door Crown Installation
Open lower access panel. Pull out and unhook the two
spring latches on the bottom of the appliance that secure
the door.
Rotate the door forward approximately 1-1/2 in. (38 mm).
Holding the ashlip, lift the door up off of the stationary
latches and away from the appliance.
Figure 12.3
STATIONARY LATCHES
Carefully align the left side of the crown into place, and
wrap it across the face of door, finally snapping it into
place on the right hand side. Reinsert and tighten the
screws previously removed.
SPRING LOADED LATCHES
Figure 12.1
Figure 12.4
Note: Use a soft cloth and a window cleaning solution to clean
all fingerprint oils from the gold or nickel surface of crown
PRIOR to lighting the appliance.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
29
F. Grille Installation
Remove the door of appliance. Remove the four screws
(two at each end) holding grille in place. Lift up to
remove.
Assemble the trim with the two corner brackets provided.
Slide the assembled trim over the assembled panel set.
Figure 12.7
Figure 12.5
Install the new grille by reversing removal instructions.
Slide the panel/trim down over the face of the unit, behind
the top, aligning the holes in the upper and lower, right
and left corners, and secure the panel and trim set to the
appliance with the attachment screws using four screws,
two per side.
Note: Clean glass and gold or nickel with glass cleaner and a
soft cloth, wiping off all fingerprints prior to first fire to prevent
permanent staining.
G. Panel Set Installation
SCREWS
Included in kit: (2) Angle Brackets and set screws; (1)
3 piece Trim; (2) Side Panels; (1) Top Panel; (1) Switch
plug; and (8) screws.
Tools required: Philips head screwdriver.
Note: Remove the door from the insert before beginning the
panel installation.
Assemble the panel top to the panel sides with the screws
provided.
SCREWS
BACK OF SIDE PANEL
30
Determine your desired placement of the rocker switch.
1 If you wish to place it on the control panel in the "Main
Burner" opening: Disconnect the "ON/OFF" switch
from the low voltage wire leads. Pull the wires through
the control panel, attach the wires to the "ON/OFF"
rocker switch and push the rocker switch into the
"Main Burner opening on control panel. Place the plug
provided in empty opening on the panel and trim.
OR
BACK OF TOP PANEL
Figure 12.6
Figure 12.8
2. If you wish to place it on the side of appliance in the
knock out provided on the panel and trim: Carefully
reposition the wiring beneath the firebox to the RIGHT
side of appliance. Disconnect the "ON/OFF" switch from
the low voltage wire leads. Pull the wires through the
knockout plate on the panel and trim, attach the wires
to the "ON/OFF" rocker switch and push the rocker
switch into the opening on the panel and trim. Place
plug provided with panel set in empty switch location.
Install the power cord restraint found in the appliance component bag. (Cord is shipped exiting the right side of the
appliance, but can be routed in either direction.) A notch
will be needed in the trim piece for the cord restraint.
Slide the appliance back until the panel is tight to the fireplace.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
H. Ember Placement
WARNING! Risk of Explosion! Follow ember placement
instructions in manual. DO NOT place embers directly over
burner ports. Replace ember material annually. Improperly
placed embers interfere with proper burner operation.
Ember material is shipped with this gas appliance. To place
the ember material:
• Embers CANNOT be placed directly over ports. Care
should be taken not to cover the lighting trail of ports
(from back to front).
• Place dime-size pieces of Glowing Embers® (mineral
wool) just in front of the port trail, but not on or in between
the ports (see Figure 8.9). Care should be taken so that
the ports are not covered. Failure to follow this procedure
will likely cause lighting and sooting problems.
• Save the remaining ember materials for use during
appliance servicing. The embers provided should be
enough for 3 to 5 applications.
Figure 12.9 Placement of Embers
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
31
I. Brick Installation
Install baffle: Bring the front edge of the baffle up and
forward until the baffle rests on the baffle supports, as
shown.
Rest bottom of panel on shelf and push top into position.
Hold in place by bending brick clips over along front edge
of brick.
BAFFLE
SUPPORTS
BAFFLE
Figure 12.13
Install left brick panel in the same way by pushing in the
top and securing by bending clips at top and bottom.
Figure 12.10
Lift the baffle slightly and install the rear brick panel. Rest
baffle on rear brick panel.
BAFFLE
BRICK CLIP
REAR BRICK PANEL
Figure 12.14
Figure 12.11
Install right brick panel.
BRICK CLIPS
Figure 12.15 Finished Brick Installation
Figure 12.12
32
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
Install left log (#2) over locating pins on burner.
J. Positioning the Logs
While still breakable, the logs do not become fragile until
after the appliance is burned and they have cured. After
curing, any handling must be done with care as breakage
can easily occur.
Note: Logs have been designed to work specifically with the
burner of this appliance. Exact placement will ensure proper
operation of your gas appliance and reduce sooting.
Complete log installation.
Figure 12.19
Install right log (#3) in empty space on burner.
5
2
4
1
3
Figure 12.16
After installing brick, install rear log (#1) over locating pins
on log shelf, as shown.
Note: Locator pins are included in the log component
package.
Install cover for refractory supports on left and right sides.
Figure 12.18
Install "S" shaped log (#4) on pins on right and rear logs.
Figure 12.21
Figure 12.17
Left side
Figure 12.20
Install left twig (#5) on pin in left log resting just under "S"
shaped log.
Right side
Figure 12.22
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
33
K. Air Shutter Adjustment
The air shutter is used to fine-tune the flame as necessary.
The air shutter is shipped in the fully open position.
Allow the unit to operate 15-20 minutes before making any
adjustments to the air shutter. This will give the flame time
to reach its height and color before making adjustments.
The air shutter control bolt adjusts the amount of air that
mixes with the gas as it enters the burner pan.
To adjust the air shutter, remove the screw from the control
panel.
Rotate forward and lift off.
Figure 12.26
Moving the shutter bolt to the right closes the air shutter.
Moving the shutter bolt to the left, will open the air
shutter.
Opening the air shutter causes flames to become shorter
and blue. Closing the air shutter creates taller orange/
yellow flames.
After adjustment, tighten wing nut to lock in place.
Figure 12.24
OPENS LEFT
CLOSES RIGHT
Figure 12.27
Note: Do not close so much as to cause a sooty flame.
Improper adjustment can cause sooting in the firebox and/or
on the outside of a house with a horizontal termination.
Figure 12.25
The air shutter is located on the underside of the appliance,
on the right side. The air shutter is secured with a wing
nut. Loosen the wing nut but do not remove.
34
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
L. Fixed Glass Assembly
Removing Fixed Glass Assembly
WARNING! Risk of Asphyxiation! Handle fixed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
Open lower access panel. Pull out and unhook the two
spring latches on the bottom of the appliance that secure
the door.
Rotate the door forward approximately 1-1/2 in. (38 mm).
Holding the ashlip, lift the door up off of the stationary
latches and away from the appliance.
Replacing Fixed Glass Assembly
• Door Frame with Glass Assembly Replacement
Use only Door Assembly replacement, as specified in
Section 14 of this manual, available from your dealer,
if any glass becomes broken in the Columbia Bay
Insert.
Follow the previous instructions to install the door crown
and grille to the new Door Assembly.
STATIONARY LATCHES
SPRING LOADED LATCHES
Figure 12.23
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
35
13
Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you
do experience a problem, this troubleshooting guide will assist a qualified technician in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified technician. Contact your dealer to
arrange a service call by a qualified technician.
A. Standing Pilot Ignition System
Symptom
Possible Causes
Corrective Action
1. After repeated triggering A. No gas or low gas pressure.
of the red or black piezo
ignitor button, the spark
ignitor will not light the
B. No lp in tank.
pilot.
C. Ignitor.
Check the remote shut-off valves from the appliance. Usually, there
is a valve near the gas main. There can be more than one valve between the appliance and the main.
D. Pilot or misaligned electrode
(spark at electrode).
Using match, light the pilot. If the pilot lights, turn off the pilot and
trigger the piezo ignitor button again. If the pilot lights, an improper
gas/air mixture caused the bad lighting and a longer purge period is
recommended. If the pilot will not light, ensure the gap at the electrode and pilot is one-eighth in. to have a strong spark. If the gap is
OK, replace the pilot.
A. Thermocouple.
Check that the pilot flame impinges on the thermocouple. Adjust the
pilot for proper flame impingement.
2. The pilot will not stay lit
after carefully following
the lighting instructions.
Check the LP (propane) tank. You may be out of fuel.
Check the spark at the electrode and pilot. If no spark and electrode
wire is properly connected, replace the ignitor. Verify that there is no
short in electrode wire.
Ensure that the thermocouple connection at the gas valve is fully inserted and tight (hand tighten plus 1/4 turn).
Verify proper voltage output from the thermocouple to the valve.
Place one millivolt meter lead wire on the thermocouple copper lead.
Place the second lead wire on the solder button on the back of the
valve (blue wire). Start the pilot and hold the valve knob in. The millivolt reading should read 8-16 millivolts. If millivolt reading is less
than 8 millivolts, replace thermocouple.
3. The pilot is burning,
there is no burner
flame, the valve knob is
in the ON position, and
the ON/OFF switch is in
the ON position.
B. Improper gas inlet pressure.
Natural gas should be 5-14 in. w.c. LP should be 10-14 in. w.c. Verify
pressure with manometer.
C. Valve.
If the thermocouple is producing 8-16 millivolts, replace control valve.
A. ON/OFF switch or wires.
Check the ON/OFF switch and wires for proper connections. Place
the jumper wires across the terminals at the ON/OFF switch. If the
burner comes on, replace the ON/OFF switch. If the ON/OFF switch
is OK, place the jumper wires across the ON/OFF switch wires at the
gas valve. If the burner comes on, the wires are faulty or connections
are bad.
B. Thermopile may not be generating sufficient millivoltage.
Check that the pilot flame impinges thermopile properly.
Be sure the wire connections from the thermopile at the gas valve
terminals are tight and that the thermopile is fully inserted into the
pilot bracket.
Check the thermopile with a millivolt meter. Take the reading at THTP&TP terminals of the gas valve. The meter should read 350 millivolts minimum, while holding the valve knob depressed in the pilot
position, with the pilot lit, and the ON/OFF switch in the OFF position.
Replace the thermopile if the reading is below the specified minimum.
With the pilot in the ON position, disconnect the thermopile leads
from the valve. Take a reading at the thermopile leads. The reading
should be 350 millivolts minimum. Replace the thermopile if the reading is below the minimum.
36
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
Troubleshooting (continued)
Symptom
3. (Continued)
Possible Cause
Corrective Action
C. Valve.
Turn the valve knob to the ON position. Place the ON/
OFF switch in the ON position. Take a reading with a
millivolt meter at the thermopile terminals. The millivolt
meter should read greater than 125mV. If the reading
is acceptable, and if the burner does not come on, replace the gas valve.
D. Plugged burner orifice.
Check the burner orifice for stoppage. Remove stoppage.
E. Wall switch or wires.
Check the wall switch and wires for proper connections. Place the jumper wires across the terminals at
the wall switch. If the burner comes on, replace the
wall switch. If the wall switch is OK, place the jumper
wires across the wall switch wires at the gas valve. If
the burner comes on, the wires are faulty or connections are bad.
4. Frequent pilot outage A. Pilot flame may be too high or too low, or blowproblem.
ing out (high pressure), causing pilot safety to
drop out.
Clean thermocouple and adjust the pilot flame for
proper flame impingement. Follow lighting instructions
carefully.
5. The pilot and main
burner extinguish
while in operation.
A. No LP in tank.
Check the LP (propane) tank. Refill the fuel tank.
B. Improper gas inlet pressure.
Natural gas should be 5-14 in. w.c. LP should be 1014 in. w.c. Verify pressure with manometer.
C. Inner vent pipe leaking exhaust gases back
into the system.
Check venting system for damage. Replace/repair improperly assembled pipe sections.
D. Glass installed improperly.
Check to ensure glass is installed properly. Replace
fixed glass panel assembly.
E. Thermopile or thermocouple.
Replace pilot if necessary.
F. Improper vent cap installation.
Check for proper installation and freedom from debris
or blockage.
A. Flame impingement.
Adjust the log set so that the flame does not excessively impinge on it. Refer to log instructions.
B. Improper air shutter setting.
Refer to manual for shutter set points. Ensure that set
point is correct for appliance/gas type. If unit has adjustable shutter, it may be necessary to increase shutter opening.
C. Debris around air shutter.
Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE PLACED IN THIS OPENING.
A. Insufficient oxygen being supplied.
Ensure that the vent cap is installed properly and free
of debris. Ensure that the vent system joints are tight
and have no leaks.
6. Glass soots.
7. Flame burns blue
and lifts off burner.
Ensure that no debris has been placed at the base of,
or in the area of the air holes in the center of the base
pan beneath the burner.
Ensure that the glass is tightened properly on the unit,
particularly on top corners.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
37
14
Reference Materials
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only.
B
A
F
C
G
D
E
A
B
C
D
E
F
G
inches
20
25-7/8
10-7/8
8-5/16
29
21-1/2
19
Millimeters
508
657
276
211
737
546
483
MINIMUM FIREBOX OPENING
Height:
Width:
Depth:
Front
Rear
Front
Rear
Top
Bottom
Inches
19
13-1/2
26
20
13
13
Millimeters
483
343
660
508
330
330
Figure 14.1 Appliance Dimensions
38
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11

B. Vent Kits Components
Direct Vent Flex Liner Kits (see Figure 14.2)
LINK-DV30B: Masonry 3 inch flex liner kit. Expands to 30
feet. Includes: two liners, termination cap, flashing, and
link adapter.
LINK-DV4-30B: Masonry 3 inch flex liner kit. Expands to 30
feet and 4 feet respectively. Includes: two liners, termination
cap, flashing, and link adapter.
LINK-ZC-ADPB
DV-46DVA-GK
LINK-DV30B
FLEX3-30
FLEX3-CNCT
Figure 14.3 Direct Vent Flex Liner Accessory Kits
LINK-DV4-30B

Figure 14.2 Direct Vent Flex Liner Kits
Direct Vent Flex Liner Accessory Kits (see Figure 14.3)
LINK-ZC-ADPB: Zero clearance chimney adapter
DV-46DVA-GK: Adapter kit (colinear to coaxial 3 inches
included in above kits). It is permissible to use DV-46DVAGK to connect collinear flex vent to SL-D vent pipe to
extend the run.
FLEX3-30: One 3 inch flexible liner expands to 30 feet.
FLEX-CNCT: Connector kit - 3 inch liner to 3 inch liner,
one connector per kit.
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11
39
D. Contact Information
R
Quadra-Fire, a brand of Hearth & Home Technologies Inc.
7571 215th Street West, Lakeville, MN 55044
www.quadra-fire.com
Please contact your Quadra-Fire dealer with any questions or concerns.
For the location of your nearest Quadra-Fire dealer,
please visit www.quadra-fire.com.
- NOTES ________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
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________________________________________________________________________________
________________________________________________________________________________
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487,
5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712,
6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.
2000-945
Printed in U.S.A. - Copyright 2011
44
Quadra-Fire • COLBAY-INS • 7002-109 Rev. P • 8/11