Samsung WW70J3263KW/FQ User Manual

Washing Machine

User manual

WW70J3*****

SSEC SEC

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Contents

Safety information

What you need to know about the safety instructions

Important safety symbols

Important safety precautions

Installation

What’s included

Installation requirements

Step-by-step installation

Before you start

Initial settings

Laundry guidelines

Detergent drawer guidelines

Operations

Control panel

Simple steps to start

29

31

Cycle overview 32

Settings 34

Maintenance 35

Emergency drain 35

Cleaning 36

Recovery from freezing 39

Care against an extended time of disuse 39

Troubleshooting 40

Checkpoints 40

Information codes 45

Specifications

Fabric care chart

Protecting the environment

Specification sheet

48

48

49

50

23

24

26

29

13

15

17

23

3

3

3

4

13

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Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.

What you need to know about the safety instructions

Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual.

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine.

Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:

WARNING

Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.

CAUTION

Hazards or unsafe practices that may result in personal injury and/or property damage.

NOTE

Indicates that a risk of personal injury or material damage exists.

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Safety information

These warning signs are here to prevent injury to yourself and others.

Please follow them explicitly.

After reading this manual, store it in a safe place for future reference.

Read all instructions before using the appliance.

As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

Important safety precautions

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

Do not let children (or pets) play in or on your washing machine.

The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

This appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

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If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

For appliances with ventilation openings in the base, that a carpet must not obstruct the openings.

The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.

CAUTION

In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

Critical installation warnings

WARNING

The installation of this appliance must be performed by a qualified technician or service company.

• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.

Plug the power cord into an AC 220 - 240 V / 50 Hz wall socket or higher and use the socket for this appliance only. Never use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.

• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

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Safety information

Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.

• Failure to do so may result in electric shock or fire.

• Plug the power plug into the wall socket so that the cord is running towards the floor.

If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a bag over its head, it may suffocate.

When the appliance, power plug or power cord is damaged, contact your nearest service centre.

This appliance must be properly grounded.

Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.

• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.

Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).

Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Do not use an electric transformer.


Do not use a damaged power plug, damaged power cord, or loose wall socket.


Do not pull or excessively bend the power cord.

Do not twist or tie the power cord.

Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.


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Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.


Installation cautions

CAUTION

This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

Critical usage warnings

WARNING

If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.

• Do not touch the power plug with wet hands.

• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.


In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.

• A spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the washing machine door lever.

• If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it.

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Safety information

Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

• This may result in electric shock, fire, or an explosion.

Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning).

• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury.

• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washing machine while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, fire and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.

• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.

• Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.


Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.


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If any foreign substance enters into the appliance, unplug the power plug and contact you nearest Samsung Customer Service.


Usage cautions

CAUTION

When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

• Failure to do so may result in discolouration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washing machine.

• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.

Open the water tap slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washing machine is used when it is flooded because of a draining problem, it may result in electric shock or fire.

Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in a water leak.

Turn the water supply off when the washing machine is not being used.

Ensure that the screws on the water supply hose connector are properly tightened.

• Failure to do so may result in property damage or injury.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance

(e.g. waste, thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.


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Safety information

Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product.

• If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.

Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.

Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, fire or problems with the product.

Do not place objects that generate electromagnetic fields near the washing machine.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.

• This may result in burns or injury.

Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle for washing these items.

(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washing machine mark is on the care label.

This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.

• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washing machine when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak.

Do not touch the insides of the drum during or just after drying as it is hot.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.

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Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.

• This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• This may cause the drum to rust.

• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washing machine.

Do not use natural hand-washing soap for the washing machine.

• If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations.

Do not use hardened detergent.

• If it accumulates inside the washing machine, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.

Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

• This may result in discoloration or fabric damage.

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Safety information

Take care that children’s fingers are not caught in the door when you close it.

• Failure to do so may result in injury.

Critical cleaning warnings

WARNING

Do not clean the appliance by spraying water directly onto it.

Do not use the a strong acidic cleaning agent.

Do not use benzene, thinner or alcohol to clean the appliance.

• This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.


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Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What’s included

Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

01

02

09

03

10

11

04

05

06

07

08

01 Release lever

03 Door

06 Emergency drain tube

09 Power plug

01 Detergent drawer

04 Drum

07 Filter cover

10 Drain hose

02 Control panel

05 Pump filter

08 Worktop

11 Levelling feet

12

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Installation

Spanner Bolt caps Hose guide

Cold water hose Hot water hose Liquid detergent guide

Cap Fixer

NOTE

• Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.

• Hot water hose: Applicable models only.

• Liquid detergent guide: Applicable models only.

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Installation requirements

Electrical supply and grounding

• AC 220-240 V / 50 Hz fuse or circuit breaker is required

• Use an individual branch circuit specific to the washing machine

To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.

Check with a qualified electrician or serviceperson if you are not sure about the grounding.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.

WARNING

• Do NOT use an extension cord.

• Use only the power cord that comes with the washing machine.

• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.

• Improperly connected grounding conductors may cause electric shock.

Water supply

A proper water pressure for this washing machine is between 50 kPa and 800 kPa.

Water pressure less than 50 kPa may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine.

To reduce the risk of leaks:

• Make sure water taps are easily accessible.

• Turn off the taps when the washing machine is not in use.

• Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION

Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks.

Drain

Samsung recommends a standpipe in height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.


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Installation

Flooring

For best performance, the washing machine must be installed on a solid floor.

Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle.

CAUTION

Do NOT install the washing machine on a platform or a poorly supported structure.

Water temperature

Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine.

Alcove or closet installation

Minimum clearance for stable operation:

Sides

Top

25 mm

25 mm

Rear

Front

50 mm

550 mm

If both the washing machine and a dryer are installed in the same location, the front of the alcove or closet must have at least a 550 mm unobstructed air opening. Your washing machine alone does not require a specific air opening.

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Step-by-step installation

STEP 1 Select a location

Location requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation

• Away from direct sunlight

• Adequate room for ventilation and wiring

• The ambient temperature is always higher than the freezing point (0 ˚C)

• Away from a heat source

STEP 2 Remove the shipping bolts

Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the supplied spanner.

1. Fill the holes with the supplied plastic bolt caps.

Keep the shipping bolts for future use.

WARNING

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.


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Installation

STEP 3 Adjust the levelling feet

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet.

2. Level the washing machine by manually adjusting the levelling feet.

3. When levelling is complete, tighten the nuts using the spanner.

STEP 4 Connect the water hose

The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go to 7.

A

Connect the water hose to the water tap.

1. Remove the adaptor (A) from the water hose (B).

B

2. Remove the adaptor (A) from the water hose (B).

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C

E

3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).



C

4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

5. Turn part (C) in the arrow direction to tighten it.

6. While holding down part (E), connect the water hose to the adaptor. Then, release part (E). The hose fits into the adaptor with a clicking sound.

7. If you are using a screw type of water tap, use the provided screw-type adaptor to connect to the water tap as shown.


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Installation

8. Connect the other end of the water hose to the inlet valve on the back of the washing machine. Turn the hose clockwise to tighten.

9. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above.

WARNING

Stop using the washing machine if there is a water leak, and contact a local Samsung service centre. Otherwise, this may cause electric shock.

CAUTION

Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.

NOTE

• After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards.

• Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.

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Aqua hose (applicable models only)

For models with an additional hot water inlet:

1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine.

2. Connect the other end of the hot water hose to the hot water tap.

The aqua hose alerts users of a risk of water leaks. It senses the water flow and turns red on the centre indicator (A) in case of a leak.

A


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Installation

STEP 5 Position the drain hose

The drain hose can be positioned in three ways:



A



Over the edge of a wash basin

The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A).

Secure the guide to the wall using a hook to ensure stable drainage. ln a sink drain pipe

The drain pipe must be above the sink siphon so that the end of the hose is at least

60 cm above the floor.

ln a drain pipe

The drain pipe should be between 60 cm and 90 cm high (*). It is advisable to use a 65 cm high vertical pipe. Make sure the drain hose is connected to the stand pipe at a slant.

Drain standpipe requirements:

• Minimum diameter of 5 cm

• Minimum carry-away capacity of

60 litres per minute

STEP 6 Power on

Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine.

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Before you start

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running

Calibration.

1. Power off, and then power on the washing machine.

2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter

Calibration mode. The “CB” message appears.

3. Press Start/Pause to run the Calibration cycle.

4. The drum will rotate clockwise and counter-clockwise for about 3 minutes.

5. When the cycle is complete, “0” appears on the display and the washing machine will turn off automatically.

6. The washing machine is now ready for use.


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Before you start

Laundry guidelines

STEP 1 Sort STEP 2 Empty pockets

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.

• Colour: Separate whites from colours.

• Size: Mixing different-sized items together in the drum improves the washing performance.

• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items, curtains, and silk items. Check the labels on the items.

NOTE

Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

Empty all the pockets of your laundry items

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

• If pants or jacket zippers are open while washing, the drum may be damaged.

Zippers should be closed and fixed with a string.

• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.

• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door.

Place them inside a fine laundry net.

• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washing machine and result in injury.

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STEP 4 Prewash (if necessary)

Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use the Prewash option when detergent is manually added into the drum.

STEP 5 Determine the load capacity

Do not overload the washing machine.

Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page

32.

NOTE

When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.

CAUTION

If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 6 Apply a proper detergent type

The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent, which is designed for automatic washing machines.

NOTE

• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.

• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.

CAUTION

When washing wool using the wool course, use only a neutral liquid detergent. If used with the Wool course, powder detergent may remain on the laundry and discolour the laundry.


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Before you start

Detergent drawer guidelines

The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.

A

01 Prewash compartment: Apply prewash detergent or starch.

02 Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.

03 Softener compartment: Apply additives such as fabric softener. Do not exceed the max line (A).

CAUTION

• Do not open the detergent drawer while the washing machine is operating.

• Do not use the following types of detergent:

• Tablet or capsule types

• Ball or net types

• To prevent the compartment clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before being applied.

To apply washing agents to the detergent drawer

1. Slide open the detergent drawer.

2. Apply laundry detergent to the main-wash compartment as instructed or recommended by the manufacturer.

To use liquid detergent, see page 28.

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3. Apply fabric softener to the softener compartment. Do not exceed the max line (A).

A


4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer.

5. Close the detergent drawer.

CAUTION

• Do not apply powder detergent to the liquid detergent guide.

• Concentrated fabric softener must be diluted with water before applied.

• Do not apply main-wash detergent to the softener compartment.

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Before you start

To use liquid detergent (applicable models only)

A

First insert the provided liquid container in the main-wash compartment. Then, apply liquid detergent to the container below the marked max line (A).

CAUTION

• Do not exceed the max line that is marked inside the container.

• Remove the liquid container if using powder detergent.

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Operations

Control panel

WW70J3*6***

WW70J3*8***

01 Cycle Selector

02 Display

03 Temp.

04 Spin

05 Options

01

01

01

01

02

02

02

02

03

03

04

04

05

05

06

06

07

07

08

08

03

03

04

04

05

05

06

06

07

07

09

09

Turn the dial to select a cycle.

The display shows current cycle information and estimated time remaining, or an information code when a problem occurs.

Press to change the water temperature for the current cycle.

Press to change the spinning speed for the current cycle.

• Rinse Hold (No indicator): The final rinse process is suspended so that the laundry remains in the water. To unload the laundry, run a drain or spin process.

• No Spin : The drum does not spin after the final drain process.

Press to select an option from Intensive, Prewash, Rinse+,

Intensive + Prewash, Intensive + Rinse+, Prewash + Rinse+,

Intensive + Prewash + Rinse+. Press again to deselect.

08

08

09

09

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Operations

06 Delay End

07 Soak / Bubble Soak

08 Power

09 Start/Pause

Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic. For example, this setting is useful for programming your machine to finish a wash at the time you normally return home from work.

• Press to choose a preset unit of hours.

Soak

Select this function to effectively remove stains from the laundry by adding the soaking time to the current cycle.

• This function is only available with 6 cycles: Cotton, e

Cotton, Synthetics, Denim, Baby Care and Sports Wear.

Bubble Soak

Press to activate/deactivate the Bubble Soak function. This function helps remove a wide variety of stubborn stains.

• Bubble Soak helps remove a variety of stubborn stains.

• With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing.

• Bubble Soak is available with and adds up to 30 minutes to

3 cycles: Cotton, Synthetics, and Baby Care.

Press to turn on/off the washing machine.

Press to start or stop operation.

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Simple steps to start

WW70J3*6***

2

2

1

1

3

3

4

4

5

5

6

6

WW70J3*8***

2

2

1

1

6

3 4 5

6

1. Press Power to turn on the washing machine.

2. Turn the Cycle Selector to select a course.

3 4 5

3. Change the cycle settings (Temp. and Spin) as necessary.

4. To add an option, press Options. Use the button again to choose a preferred item.

5. The machine provides two easy to access buttons for Bubble Soak/Soak and Delay End for your convenience. If you want to use one of these options, press the corresponding button.

6. Press Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.

2. Select a different cycle.

3. Press Start/Pause again to start the new cycle.


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Operations

Cycle overview

Standard cycles

Cycle

COTTON

COTTON

SYNTHETICS

SPIN

RINSE+SPIN

SUPER ECO WASH

15’ QUICK WASH

DENIM

WOOL

BABY CARE

Description

• For cottons, bed linens, table linens, underwear, towels, or shirts.

The washing time and the rinse count are automatically adjusted according to the load.

• Optimal performance with lower energy for cotton fabrics, bed linens, table linens, underwear, towels, or shirts.

• For blouses or shirts that are made of polyester

(diolen, trevira), polyamide (perlon, nylon), or the like.

• Featuring an additional spin process to effectively remove moisture from laundry.

• Featuring an additional rinse process after applying fabric softener to the laundry.

• Low temperature ecobubble cycle helps reduce power consumption.

• For lightly soiled garments in less than 2.0 kg that you want to wash quickly.

• Featuring a higher water level in the main wash and an extra rinse cycle to ensure that no powder detergent remains.(WW70J3*8***)

• The wool course features gentle cradling and soaking to protect the wool fibres from shrinkage/distortion.

• A neutral detergent is recommended.

• Featuring a high-temperature wash and extra rinses to help remove the remaining detergent effectively.

Max load (kg)

7

7

3

-

-

3

2

3

2

3

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Cycle

OUTDOOR CARE

SPORTS WEAR

Description

• For outdoor clothes, skiwear, and sportswear that are made of functional materials such as spandex, stretch, and micro-fibre.(WW70J3*6***)

• Use this cycle to wash exercise wear such as sports jerseys, training pants, shirts/tops and other performance clothing.(WW70J3*8***)

Max load (kg)

2

2

Options

Option

Intensive

Pre Wash

Rinse+

Description

• For badly soiled laundry. The operation time for each cycle is longer than normal.

• This will add a preliminary washing cycle before the main wash cycle.

• Press this button to add additional rinse cycles.

Delay End

You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1(60minute) to 19 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then change the cycle settings if necessary.

2. Press Delay End repeatedly until a desired end time is set.

3. Press Start/Pause.

The corresponding indicator turns on with the clock running.

4. To cancel the Delay End, restart the washing machine by pressing Power.

Real-life case

You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m.

Provided below is the time line for this example.

2:00 pm

Set the Delay End to 3 hours

3:00 pm

Start

5:00 pm

End

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Operations

Settings

Child Lock

To prevent accidents involving children, the Child Lock function locks all buttons.

However, Child Lock does not activate until you press Start/Pause.

In the holding state, you can open the door or change settings by pressing corresponding buttons. However, once you press Start/

Pause to start the washing machine, the Child

Lock will be reactivated.

• Child Lock locks all buttons except for

Power.

• To activate or deactivate Child Lock, hold down Temp. and Spin simultaneously for

3 seconds.

NOTE

To add detergent, put more laundry in the drum, or change the cycle settings whilst in the Child Lock state, you must first deactivate the Child Lock.

Sound On/Off

You can turn on or off the key. Your setting will remain effective after you restart the machine.

• To mute the sound, hold down Spin and

Options simultaneously for 3 seconds.

• To unmute the sound, hold down again for 3 seconds.

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Maintenance

Emergency drain

In case of a power failure, drain the water inside the drum before taking out the laundry.

A

1. Power off and unplug the washing machine from the electrical outlet.

2. Open the filter cover (A) using a coin or thin metal object.

3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (B).

B

C

4. Open the tube cap and let water in the

Emergency drain tube (C) flow into the container.

5. When done, close the tube cap, and reinsert the tube. Then, close the filter cover.

NOTE

Use a spacious container because the water in the drum may be more than expected.

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Maintenance

Cleaning

Surface of the washing machine

Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.

Mesh filter

Clean the mesh filter of the water hose once or twice a year.

1. Turn off the washing machine, and unplug the power cord.

2. Close the water tap.

3. Loosen and disconnect the water hose from the back of the washing machine.

Cover the hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh filter from the inlet valve.

5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.

6. Dry the mesh filter completely in the shade.

7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.

8. Open the water tap.

NOTE

If the mesh filter is clogged, an information code of “4C” appears on the screen.

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Pump filter

It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect.

A


2. Drain the remaining water inside the drum drum. See the “Emergency drain” section.

3. Open the filter cover using a coin or key.

4. Turn the pump filter knob to the left, and drain off the remaining water.

5. Clean the pump filter using soft brushes.

Make sure the drain pump propeller inside the filter is unclogged.

6. Reinsert the pump filter, and turn the filter knob to the right.

NOTE

• Some pump filters feature a safety knob that is designed to prevent accidents by children. To open the safety knob of the pump filter, push in and turn it anticlockwise. The spring mechanism of the safety knob helps open the filter.

• To close the safety knob of the pump filter, turn it clockwise. The spring makes a rattling sound, which is normal.

NOTE

If the pump filter is clogged, an information code of “5C” appears on the screen.

CAUTION

• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.

• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

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Maintenance

Detergent Drawer

A

1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer.

2. Remove the release lever and the Liquid detergent guide from the drawer.

3. Clean the drawer components in flowing water using a soft brush.

4. Clean the drawer recess using a soft brush.

5. Reinsert the release lever and the Liquid detergent guide to the drawer.

6. Slide the drawer inward to close it.

NOTE

To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.

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Recovery from freezing

The washing machine may freeze when it drops below 0 °C.


2. Pour warm water over the water tap to loosen the water hose.

3. Disconnect the water hose, and soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water hose to the water tap.

NOTE

If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.

Care against an extended time of disuse

Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing machine and unplug the power cord.

1. Turn the Cycle Selector to select a RINSE+SPIN.

2. Empty the drum, and press Start/Pause.

3. When the cycle is complete, close the water tap and disconnect the water hose.


5. Open the door to let air circulate through the drum.


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Troubleshooting

Checkpoints

If you encounter a problem with the washing machine, first check the table below and try the suggestions.

Problem

Does not start.

Water supply is insufficient, or no water is supplied.

After a cycle, detergent remains in the detergent drawer.

Action

• Make sure the washing machine is plugged in.

• Make sure the door is properly closed.

• Make sure the water taps are open.

• Make sure to press or tap Start/Pause to start the washing machine.

• Make sure Child Lock is not activated.

• Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.

• Check the fuse or reset the circuit breaker.

• Fully open the water tap.


• Make sure the water supply hose is not frozen.

• Make sure the water supply hose is not kinked or clogged.

• Make sure there is sufficient water pressure.

• Make sure the washing machine is running with sufficient water pressure.

• Make sure the detergent is added to the centre of the detergent drawer.

• Make sure the rinse cap is inserted properly.

• If using granular detergent, make sure the detergent selector is in the upper position.

• Remove the rinse cap and clean the detergent drawer.

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Does not drain and/ or spin.

The door does not open.

Problem

Excessive vibrations or makes noise.

Action

• Make sure the washing machine is installed on a level, solid floor that is not slippery.

If the floor is not level, use the levelling feet to adjust the height of the washing machine.

• Make sure the shipping bolts are removed.

• Make sure the washing machine is not contacting any other object.

• Make sure the laundry load is balanced.

• The motor can cause noise during normal operation.

• Overalls or metal-decorated clothes can cause noise while being washed. This is normal.

• Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case.

• Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service.

• Make sure the debris filter is not clogged.

• Close the door and press or tap Start/Pause. For your safety, the washing machine will not tumble or spin unless the door is closed.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is connected to a drain system that is not clogged.

• If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin.

As soon as the washing machine regains sufficient power, it will operate normally.

• Press or tap Start/Pause to stop the washing machine.

• It may take a few moments for the door lock mechanism to disengage.

• The door will not open until 3 minutes after the washing machine has stopped or the power turned off.

• Make sure all the water in the drum is drained.

• The door may not open if water remains in the drum. Drain the drum and open the door manually.

• Make sure the door lock light is off. The door lock light turns off after the washing machine has drained.


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Stops.

Problem

Excessive suds.

Cannot apply additional detergent.

Action

• Make sure the Auto Detergent and Auto Softener settings are properly configured.

• Make sure you use the recommended types of detergent as appropriate.

• Use high efficiency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or lightly soiled loads.

• Non-HE detergent is not recommended.

• Make sure the remaining amount of detergent and fabric softener is not over the limit.

• Make sure the Auto Dispense function is activated, with both the Water Hardness and Concentration settings properly specified (applicable models only).

• Plug the power cord into a live electrical outlet.

• Check the fuse or reset the circuit breaker.

• Close the door and press the Start/Pause button to start the washing machine.

For your safety, the washing machine will not tumble or spin unless the door is closed.

• Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.

• There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start.

• Make sure the mesh filter of the water supply hose at the water taps are not clogged. Periodically clean the mesh filter.

• If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.

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Problem

Fills with the wrong water temperature.

Load is wet at the end of a cycle.

Leaks water.

Has odours.

No bubbles are seen

(Bubbleshot models only).

Action

• Fully open both taps.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct taps. Flush water lines.

• Make sure the water heater is set to supply a minimum 120 °F

(49 °C) hot water at the tap. Also, check the water heater capacity and recovery rate.

• Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged.

• While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

• While the washing machine fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected.

This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.

• Use the High or Extra High spin speed.

• Use high efficiency (HE) detergent to reduce oversudsing.

• Load is too small. Small loads (one or two items) may become unbalanced and not spin completely.

• Make sure the drain hose is not kinked or clogged.


• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured to the drain system.

• Avoid overloading.

• Use high efficiency (HE) detergent to prevent oversudsing.

• Excessive suds collect in recesses and can cause foul odours.

• Run cleansing cycles to sanitize periodically.

• Clean the door seal (diaphragm).

• Dry the washing machine interior after a cycle has finished.

• Overloading may screen bubbles.

• Severely contaminated laundry may not generate bubbles.


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Troubleshooting

Problem

Wi-Fi does not work

(Wi-Fi models only).

Action

• Make sure the Internet connection to your house is properly established.

• Make sure the router turns on and operates normally.

• Make sure you have installed the latest version of the Smart

Control App.

If a problem persists, contact a local Samsung service centre.

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Information codes

If the washing machine fails to operate, you may see an information code on the screen.

Check the table below and try the suggestions.

Code

4C

4C2

5C

DC

OC

Action

Water is not supplied.

• Make sure the water taps are open.

• Make sure the water hoses are not clogged.

• Make sure the water taps are not frozen.

• Make sure the washing machine is operating with sufficient water pressure.

• Make sure that the cold water tap and the hot water tap are properly connected.

• Clean the mesh filter as it may be clogged.

NOTE

When the washer displays the “4C” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative.

• Make sure the cold water supply hose is firmly connected to the cold water tap.

If it is connected to the hot water tap, the laundry may be deformed with some cycles.

Water is not draining.

• Make sure the drain hose is not frozen or clogged.

• Make sure the drain hose is positioned correctly, depending on the connection type.

• Clean the debris filter as it may be clogged.

• Make sure the drain hose is straightened all the way to the drain system.

• If the information code remains, contact a customer service centre.

Operating the washer with the door open.


• Make sure laundry is not caught in the door.

Water is overflowed.

• Restart after spinning.

• If the information code remains on the display, contact a local

Samsung service centre.


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Troubleshooting

Code

LC, LC1

UB

3C

UC

HC

Action

Check the drain hose.

• Make sure the end of the drain hose is placed on the floor.

• Make sure the drain hose is not clogged.


NOTE

When the washer displays the “LC,LC1” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative.

Spinning does not work.

• Make sure laundry is spread out evenly.

• Make sure the washing machine is on a flat, stable surface.

• Redistribute the load. If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “UB” check message will be shown in the display.

Check the motor for operation.

• Try restarting the cycle.


The electronic control needs to be checked (Over Voltage Error).

• Check the PCB and wire harness.

• Check if power is supplied properly.


Low voltage detected

• Check if the power cord is plugged in.


High temperature heating check


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Code

1C

AC

Action

The Water Level sensor is not working properly.

• Try power off and restarting the cycle.

• Check WaterLevel Sensor wire harness.


NOTE

When the washer displays the “1C” code, the washer do draining for 3 minutes. During this time, the Power button is inoperative.

Check communications between main and sub PBAs.

• Try power off and restarting the cycle.


If any information code keeps appearing on the screen, contact a local Samsung service centre.


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Fabric care chart

The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).

The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label directions to maximize garment life and reduce laundry problems.

Resistant material

Delicate fabric

Item can be washed at 95 ˚C




Do not iron

Can be dry cleaned using any solvent

Dry Clean

Dry clean with perchloride, lighter fuel, pure alcohol or

R113 only

Dry clean with aviation fuel, pure alcohol or R113 only

Do not dry clean

Hand wash only Dry flat

Dry clean only

Can be bleached in cold water

Can be hung to dry

Dry on clothes hanger

Do not bleach

Can be ironed at 200 ˚C max



Tumble dry, normal heat

Tumble dry, reduced heat

Do not tumble dry

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Protecting the environment

• This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.

• Do not exceed the detergent quantities recommended in the detergent manufacturer’s instructions.

• Use stain removal products and bleaches before the wash cycle only when strictly necessary.

• Save water and electricity by only washing full loads (the exact amount depends upon the program used).


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Specifications

Specification sheet

“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).

Power consumption

Type

Model name

Dimensions

Water pressure

NET weight

Wash and spin capacity

Washing

220 V

240 V

Washing and heating

Spin 220 - 240 V

Pumping

Spin revolutions

220 V

240 V

Front loading washing machine

WW70J32****

W600 x D550 x H850 (mm)

50 kPa - 800 kPa

59 kg

7.0 kg

150 W

150 W

2000 W

2400 W

350 W

30 W

1200 rpm

NOTE

The design and specifications are subject to change without notice for quality improvement purposes.

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QUESTIONS OR COMMENTS?

COUNTRY

MALAYSIA

CALL

1800-88-9999

603-77137477 (Overseas contact)

OR VISIT US ONLINE AT www.samsung.com/my/support

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Samsung WW70J3263KW/FQ User Manual

Washing Machine

User manual

Safety information

Installation

Before you start

Operations

Maintenance 35

Troubleshooting 40

Specifications

48

29

23

3

13

STEP 1 Select a location

STEP 2 Remove the shipping bolts

STEP 3 Adjust the levelling feet

STEP 4 Connect the water hose

STEP 5 Position the drain hose

STEP 6 Power on

STEP 1 Sort STEP 2 Empty pockets

STEP 3 Use a laundry net

STEP 4 Prewash (if necessary)

STEP 5 Determine the load capacity

STEP 6 Apply a proper detergent type

A

B

C

Related manuals

Samsung WW70J3263KW/FQ User Manual

Washing Machine

User manual

Safety information

Installation

Before you start

Operations

Maintenance 35

Troubleshooting 40

Specifications

48

29

23

3

13

STEP 1 Select a location

STEP 2 Remove the shipping bolts

STEP 3 Adjust the levelling feet

STEP 4 Connect the water hose

STEP 5 Position the drain hose

STEP 6 Power on

STEP 1 Sort STEP 2 Empty pockets

STEP 3 Use a laundry net

STEP 4 Prewash (if necessary)

STEP 5 Determine the load capacity

STEP 6 Apply a proper detergent type

A

B

C

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