Samsung JUPITER Air Purifier with 3 Filter System, 22 ㎡ User Manual

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AX041HCVAUW Series
AX022HCVAND Series
Air Purifier
user manual
This manual is made with 100% recycled paper.
imagine the possibilities
Thank you for purchasing this Samsung product.
EN DB68-04616A-02
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Product Features
TOTAL AIR CARE!! Purification and sterilization at the same time!!
ffAir purification via a dual cleaning system with 3-step filtering and ion-sterilization
Improves the indoor air quality through a 3-step filtering system that consists of a Pre filter (removes dust)  HEPA filter
(removes particles)  deodorization filter (removes harmful gases and odors) and a Virus Doctor that directly emits ions
for sterilization.
ffThe amazing air purification technology of the Virus Doctor:
Samsung Electronics’ proprietary Virus Doctor emits active hydrogen (H) and oxygen (O2-) ions which combine into
Hydroperoxy Radicals (HOO-) surrounding harmful particles floating in the air and destroy the hydrogen connections of
the protein structure.
High-performance purification system
ffEffective dust collecting:
The HEPA filter collects invisible fine particles including dust in the air.
ffEffective deodorization:
The high-performance activated carbon filter quickly removes odor from food and cigarette.
ffVirus Doctor:
Emits active hydrogen and oxygen ions to remove floating germs, viruses and allergens from the air.
ffSensitive sensor:
Each of the dust and odor sensors detects dust and odors, shows the current air pollution level and operates the unit in
the optimal mode.
Contents
Preparation
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Check before use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Check the name of the components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Basic function
Air purification operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Pre filter cleaning alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Integrated HEPA/deodorization filter replacement alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Button lock function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sleep mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Others
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Safety precautions
WARNING
Hazards or unsafe practices that may result in severe
personal injury or death.
CAUTION
Hazards or unsafe practices that may result in minor
personal injury or property damage.
01Preparation
These safety precautions are for owner’s safety and preventions of
property damage. Therefore, please read this manual thoroughly before
using your air purifier.
Follow directions.
Do NOT attempt.
Make sure the machine is grounded to prevent
electric shock.
Unplug the appliance.
Do NOT disassemble.
FOR INSTALLATION
WARNING
Plug the power cord into a wall socket with the power
specifications of the product or higher and use the socket for this
appliance only. In addition, do not use an extension cord.
XX
Sharing a wall socket with other appliances using a multi outlet
power strip or extending the power cord may result in electric
shock or fire.
XX
Do not use an electric transformer. It may result in electric shock
or fire.
XX
If the voltage/frequency/rated current condition is different, it
may cause electric shock or fire.
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Safety precautions
FOR INSTALLATION
WARNING
Do not install this appliance near a heater, inflammable material.
Do not install this appliance in a humid, oily or dusty location, in
a location exposed to direct sunlight and water (rain drops). Do
not install this appliance in a location where gas may leak.
XX
Failure to do so may result in electric shock or fire.
FOR INSTALLATION
CAUTION
The appliance should be installed in a place where the power
cord of the product can be easily pulled out.
XX
Failure to do so may result in electric shock or fire due to electric
leakage.
Install your appliance on a level and hard floor that can support
its weight.
XX
Failure to do so may result in abnormal vibrations, noise, or
problems with the product.
There should be over 15cm space around the appliance.
XX
If space for air intake is not enough, humidification capacity may
decrease.
XX
If the appliance is too near wall side, the wall paper may get
damaged.
When installing the product, make sure that no heavy objects are
on the power cord.
XX
Failure to do so may result in electric shock or fire.
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FOR POWER SUPPLY
WARNING
Plug the power plug into the wall socket firmly. Do not use a
damaged power plug, damaged power cord or loose wall socket.
XX
Failure to do so may result in electric shock or fire.
When unplugging the product, do not pull the power cord. Grip
the power plug, and then pull the power plug.
XX
Otherwise, electric shock or fire may occur.
Do not pull or excessively bend the power cord. Do not twist or
tie the power cord.
Do not hook the power line over a metal object, place a heavy
object on the power cord, insert the power line between objects,
or push the power cord into the space behind the appliance.
XX
This may result in electric shock or fire.
FOR POWER SUPPLY
01Preparation
Unplug the product, and then remove foreign substances
(dust, moisture, etc.) of the power plug terminal or power plug
connection part with a dry cloth on a regular basis.
XX
Otherwise, electric shock or fire may occur.
When the product, power plug or power cord is damaged,
contact your nearest service center.
CAUTION
When the air purifier will not be used for a long period of time
or during a thunder or lightning storm, disconnect the power
supply.
XX
Failure to do so may result in electric shock or fire.
It is dangerous when the power cable gets damaged, therefore
contact a service center or qualified experts for the repair.
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Safety precautions
FOR OPERATION
WARNING
If the appliance is flooded, turn off the appliance and contact a
service center.
If the appliance generates a strange noise, a burning smell or
smoke, disconnect the power supply immediately and contact a
service center.
XX
Failure to do so may result in electric shock or fire.
When gases (city gas, profane gas, etc.) leak, do not touch the
power cord. Immediately ventilate the area and contact a service
center or a qualified technician.
XX
Do not use a ventilating fan.
XX
If there is a spark, explosion or fire may occur.
Do not unplug the appliance during operation.
XX
When plugging the appliance in again, flame may occur and it
may result in electric shock or fire.
When a repair is needed, contact the service center.
XX
Failure to do so may result in a product malfunction, water
leakage, electric shock or fire.
Do not touch the power plug with wet hands.
XX
This may result in electric shock.
Do not apply a force to or pull the product using excessive force.
XX
This may result in fire, injury, or a problem with the product.
After unpacking the air purifier, keep all packaging materials out
of the reach of children.
XX
If a child places a bag over its head, it may suffocate.
Do not insert your fingers or a foreign substance into the air inlet
or outlet.
XX
Take special care that children do not injure themselves by
inserting their fingers into the product.
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01Preparation
Do not place an object near the outdoor unit that makes it
possible for children to climb onto the machine.
XX
The child could fall and injure themselves or the product may fall
over and injure the child.
Do not put other foreign materials such as metal into the
product.
XX
This may result in electric shock or injury.
If water has entered the power supply module, unplug the power
cable and dry the product completely before use.
XX
Failure to do so may result in electric shock or fire.
Do not place heavy objects on the product.
XX
Failure to do so may result in a product malfunction or noise.
Do not attempt to repair, disassemble, or modify the product
yourself.
XX
Do not use a fuse (such as copper, steel wire, etc.) other than a standard
fuse.
XX
Failure to do so may result in electric shock, fire, a product
malfunction or injury.
If a foreign substance such as water has entered the product,
disconnect the power supply and contact the service center.
XX
Failure to do so may result in electric shock or fire.
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Safety precautions
FOR OPERATION
CAUTION
Keep a distance of about 2m from other electric appliances such
as a TV, video or audio device etc.
XX
Failure to do so may result in reduced video quality or noise.
Leave a space greater than 5cm (15cm or more is recommended)
between the product and the wall.
XX
This product extracts air at the back to purify the air, therefore,
installing the product in the center of a room may be most
efficient. However, when installing the product against a wall,
allow a distance of at least 5cm (15cm or more is recommended)
between the product and the wall.
Do not spray volatile material such as insecticide onto the
product.
XX
As well as being harmful to humans, this may also result in
electric shock, fire or a product malfunctions.
Do not tilt or turn the product upside down while the product is
connected to the wall outlet.
XX
Failure to do so may result in a malfunction or fire.
Do not put the product into water.
XX
This may result in a product malfunction
Do not place the product on the edge of a desk or table.
Do not stand on top of the product or place objects (such as
laundry, lighted candles, lighted cigarettes, dishes, chemicals,
metal objects, etc.) on the product.
XX
This may result in electric shock, fire, a product malfunction or
injury.
Do not operate the product with wet hands.
XX
This may result in electric shock.
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FOR CLEANING
01Preparation
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure that they do not play
with the appliance.
For use in Europe : This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
WARNING
Do not clean the product by spraying water directly onto it.
Do not use benzene, thinner, acetone or alcohol to clean the
product.
XX
This may result in discoloration, deformation, damage, electric
shock or fire.
Disconnect the power supply and stop the fan operation before
cleaning the product.
XX
Failure to do so may result in electric shock or fire.
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Check before use
Installation status
Ensure that the following installation requirements have been satisfied.
ffThe product should be installed on an even, level floor.
ffThere should be no objects blocking the air intake and outlet.
ffThe installation site should be dry and there should be no inflammable substances around it.
ffThe product should be installed at least 5 cm (15 cm is recommended) from the wall.
ffBefore using the product for the first time and when replacing the integrated HEPA/deodorization filter, make sure to
remove the plastic packaging of the filter.
Power plug and power outlet
ffBe sure to use a dedicated 220 - 240 V electrical outlet.
(When the power is applied, the product enters the standby state.)
ffUnplug the power plug if it will not be used for a long period of time.
General information about the product
Be sure to install the filters before using the product and replace the filters when they start emitting a strange odor.
ffThis product is highly efficient for deodorizing household odors such as ammonia, as well as formaldehyde (the main
cause of sick building syndrome), VOCs etc. However, deodorization function of the air purifier is effective when air is
penetrates through the filter. Therefore when there’s excessive odor in your room, ventilate the room first and use the air
purifier afterwards to eliminate remaining odors for more effective deodorization.
ffIf you operate the air purifier without the filters, you cannot expect any air purification effect.
ffIf the filters are contaminated, the air purification performance will be degraded. If the filters are seriously dirty or emit a
bad odor or the airflow from the product decreases significantly, replace the filters.
Avoid operating the air purification system when cooking food that generates a strong odor such as fish.
ffOtherwise, the lifetime of the deodorization filter may be significantly decreased and the deodorization filter may
become contaminated by the odor.
ffWhen the integrated HEPA/deodorization filter, is contaminated by surrounding odors and the odors can be smelt when
the air purification filter operates, please replace the filter as it has reached its end of life.
Please close the windows and doors when operating the product.
ffOtherwise, the air purification performance is degraded.
ffThe main noxious gas that cannot be removed: Carbon monoxide (CO)
ffConcentration level of carbon dioxide may increase if you operate the product for a long time with windows closed.
Therefore, ventilate the room regularly between use. When filter is saturated with just a weak odor, ventilating the room
will help get rid of saturated odor.
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Using the filters
01Preparation
ffBefore you use the product for the first time, remove the plastic packaging from the integrated HEPA/deodorization filter.
ffIf you operate the air purifier without the filters, you cannot expect any air purification effect.
ffIf the filter clean/replacement indicator ( ) is turned on, clean the Pre filter.
ffIf the filter clean/replacement indicator ( ) blinks, replace the integrated HEPA/deodorization filter.
(The integrated HEPA/deodorization filter removes fine, invisible particles, gas and odor particles from the air. Postponing
the filter replacement on the basis of a visual evaluation is not a desirable plan. The filter replacement cycle is the
maximum usage period of the filter. The actual replacement cycle may vary depending on the operating environment.)
ffIf a strange odor is coming from the product, the airflow from the product becomes weak or the recommended
replacement cycle is reached, make sure to replace the integrated HEPA/deodorization filter.
ffCleaning the Pre filter frequently improves the performance of the air purifier and helps keep the indoor air clean.
ffFor the installation order and how to install the filters, refer to the Replacing the filters section in the Cleaning and
Maintenance chapter.
ffBefore replacing the filters, make sure to turn off the power.
Removing the back cover of the product
Hold the left and right edges of the back cover, pull it forward slightly
(①) and then lift it up (②) to separate it.
②
Dust sensor
Odor sensor
①
Mounting the back cover of the product
Insert the hooks of the back cover into the
grooves at the bottom of the main body
(①) and press the edges of the back cover
so that it fits into 8 holes (②) of the main
body.
ffIf the hooks of the back cover is not
properly locked into the grooves, back
cover can not be assembled properly.
②
①
Back
cover
Specifications
Model
AX041HCVAUW series
AX022HCVAND series
Dimensions (Width × Height × Depth)
362 mm X 478 mm X 213 mm
362 mm X 478 mm X 163 mm
Standard capacity
41 m2
22 m2
❋❋ The design and specifications of the product are subject to change without notice for product improvement purposes.
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Check the name of the components
Air Purifier
AX041HCVAUW series
Front view
Air outlet
Output of purified air
Buttons and indicators
Air intake
Draws air into
the intake
Rear view
Dust sensor
Detects dust.
Odor sensor
Detects odors.
Back cover
The mounting sequence of the filters and the back cover
Deodorization
filter
HEPA filter
Pre filter
Back cover
❋❋ Integrated HEPA/
deodorization filter
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AX022HCVAND series
Front view
Air outlet
Output of purified air
Buttons and indicators
01Preparation
Air intake
Draws air into
the intake
Rear view
Dust sensor
Detects dust.
Odor sensor
Detects odors.
Back cover
The mounting sequence of the filters and the back cover
HEPA filter
Deodorization
filter
Pre filter
Back cover
❋❋ Integrated HEPA/
deodorization filter
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Check the name of the components
Buttons on the control panel
Cleanness indicator
Shows the current cleanness of the air.
Function indicators
Strong mode indicator
Filter clean/replacement indicator
Button lock
indicator
Auto mode
indicator
Sleep mode indicator
Weak mode indicator
Control panel
Control panel buttons
NOTE
NOTE
Start/Stop button
To turn the air purifier on or off.
Mode button
To select Auto, Strong, Weak or Sleep mode.
Filter reset button
To reset the filter cleaning or replacement alarm
Lock button
To set or release the button lock.
• Press the [ ] button on the control panel to start the operation. The indicators show the current operating
mode with the status.
• If you press a button, the corresponding indicator turns on with a ringing sound, indicating that the selected
function is selected.
Cleanness indicator
• Shows the current cleanness of the air through the dust and odor sensors.
• The cleanness indicator operation
(Polluted) Red  Orange  Yellow  Green  Blue (Clean)
• Status of the cleanness indicator may change often or may not change for long time depending on the
surrounding environment. There is no problem with the product.
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Air purification operation
1 Press the
2
button to start the air purifier operation.
ffThe air purifier turns on with a ringing sound.
ffWhen the product turns on for the first time, it starts operating in air purification mode (airflow speed: Weak).
ffIf the power [ ] is turned off and then on again, the product operates base on the last settings.
ffThe cleanness indicator and the selected function indicator are selected.
2 Press the
02 Basic function
1
button to select an operating mode.
ffWhenever this button is pressed, the mode changes in the following order: Weak  Sleep  Auto  Strong.
ffThe cleanness indicator remains the same and the selected operating mode is turned on.
ffWhen the unit is running in Auto mode, the air is automatically kept clean by the air purifier regardless of the surrounding
dust and odors.
ffIf Sleep mode is selected, only the Sleep mode indicator is turned on (dimly).
Pre filter cleaning alarm function
If the filter clean/replacement indicator is turned on while the air purifier is operating, clean the Pre filter and press and
hold the [
] button for 3 seconds to reset the alarm.
NOTE
• Once the filter clean/replacement indicator is turned on, it remains on until you press and hold the [
for 3 seconds (until hearing a ringing sound) to reset the alarm.
] button
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Integrated HEPA/deodorization filter replacement alarm function
If the filter clean/replacement indicator blinks while using the air purifier, replace the integrated HEPA/deodorization
filter and hold the [ ] button for 3 seconds or longer to reset the alarm.
NOTE
• Once the filter clean/replacement indicator is turned on, it remains on until you press and hold the [ ] button
for 3 seconds (until hearing a ringing sound) to reset the alarm.
• If you change the filter due to a strange odor before the filter clean/replacement indicator blink, press and hold
the [ ] button for 3 seconds (until hearing a ringing sound) to reset the alarm.
Button lock function
This function prevents the button being pressed by mistake or by children.
The [
] button locks the buttons.
ffThe [ ] button locks the buttons with a ringing sound when it is pressed for 3 seconds or longer.
ffWhen the button lock function is selected, none of the buttons work.
ffTo unlock the buttons, press and hold the [ ] button for 3 seconds or longer again. The buttons are unlocked with a
ringing sound.
Sleep mode
This mode allows users to sleep comfortably in a pleasant, peaceful environment.
When the air purifier is working, press the [
] button to set Sleep mode.
ffWhenever this button is pressed, the mode changes in the following order: Weak  Sleep  Auto  Strong.
ffThe cleanness indicator is turned off and only the Sleep mode indicator is turned on dimly.
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Cleaning and maintenance
NOTE
• Once the filter cleaning or replacement indicator is turned on, it remains on unless you press and hold
the [ ] button for 3 seconds (until hearing a ringing sound) to reset the alarm.
03Others
Cleaning the exterior
ffDip a towel in warm water and wring it out before using it to clean the product.
ffUse a cotton swab to remove dust in the grooves of the exterior panel.
NOTE
• Do not wipe the control panel with an alkali detergent.
• Do not clean the surface of the air purifier with sulfuric acid,
hydrochloric acid or organic solvent (thinner, kerosene, acetone,
etc.), or attach a sticker to the unit. This may damage the surface
of the product.
Storing the product
ffIf the product is not going to be used for an extended period of time, put it into a box and store it in a dry, indoor site.
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Cleaning and maintenance
Cleaning the sensor
When the air purifier is not operating, hold the left
and right edges of the back cover, pull it forward
slightly (①) and then lift it up (②) to separate it.
Dust sensor
Odor sensor
Carefully clean the lens and the odor sensor with a
cotton swap.
Dust sensor
lens
②
①
Odor
sensor
Insert the hooks of the back cover into the grooves at the bottom of the main body (①) and press the edges of the
back cover so that it fits into 8 holes(②).
②
①
Back cover
CAUTION
• Do not clean the sensors using volatile substances (alcohol, acetone, etc.). Use only water.
• If the dust sensor lens or the odor sensor is contaminated by a foreign substance (dust), the cleanness indicator
of the air purifier may be stuck in the polluted state. In this case, clean the sensors.
• Clean the sensors at least once every 6 months. However, cleaning period should be different depending on the
operating environment and the operating time. Therefore cleaning should be more often in places with lots of
dusts.
• Cleanness indicator on the control panel may not change from polluted state when the air purifier is operating
in place with heavy dusts or smells that may be beyond its capability. (In this case, open the window to ventilate,
or use the air purifier with appropriate capacity.)
• Do not use any spray type product near the air purifier.
• Turn off the power when cleaning the sensors. If you clean the sensors while the power is on, misdetection may
occur from the sensor and the cleanness indicator may not work properly.
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Cleaning the Pre filter
ffIf the filter clean/replacement indicator (
) is turned on, clean the Pre filter.
Pull the back cover forward by holding the left and
right edges of the cover. Remove the Pre filter by
pressing down the top clip of the filter with your finger.
Clean the Pre filter under running water.
• If the filter is very dirty, clean the filter with a
warm neutral detergent solution.
03Others
Fit the Pre filter into the bottom holes and
then insert the top clip.
Dry the filter completely in the shade.
• When you dry the Pre filter, do not dry it under
direct sunlight.
Insert the hooks of the back cover into the grooves
at the bottom of the main body (①) and press
the edges of the back cover so that it fits into
8 holes(②).
②
NOTE
①
Back
cover
• Clean the Pre filter at least once every two weeks.
However, since the cleaning cycle is determined
by the operating environment and the operating
period, clean the filter more frequently when the
air purifier is operating in a dusty environment.
• When the filter is heavily contaminated with
dust, it is advisable to clean the dust first with a
vacuum cleaner followed by water.
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Cleaning and maintenance
Replacing the integrated HEPA/deodorization filter
If the filter replacement indicator blinks, do not reuse it after washing it and replace the integrated HEPA/deodorizing filter
immediately.
If there is a strange odor coming from the integrated HEPA/deodorization filter or the air flow from the air outlet becomes too
weak, purchase new integrated HEPA/deodorization filter and replace the old one.
Turn off the air purifier, remove the back cover and
then separate the Pre filter by pressing down the
top clip with your finger.
Take out the integrated HEPA/deodorization filter.
Insert the hooks of the back cover into the grooves
at the bottom of the main body (①) and press
the edges of the back cover so that it fits into
8 holes(②).
Insert the new integrated HEPA/deodorization filter
into the main unit and then insert the Pre filter.
• Be sure to wear gloves before replacing the
integrated HEPA/deodorization filter. Otherwise,
the filter may get your hands dirty with impurities.
②
①
Turn on the product and press and hold the [ ] button for 3 seconds.
• Once indicators stop blinking and a ringing sound is heard, the unit will return to normal operation.
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[Inserting the filters]
Insert the integrated HEPA/deodorization filter into the filter frame and insert the Pre filter.
Deodorization
filter
Pre filter
03Others
HEPA filter
Integrated HEPA/
deodorization filter
• The HEPA filter effectively removes fine particles as well as cigarette smoke particles from the air.
• The HEPA filter has been treated with an anti-allergen and effectively removes allergens from the air.
• The deodorization filter effectively removes daily odors such as bathroom and food odors.
NOTE
CAUTION
Model name
AX041HCVAUW series
AX022HCVAND series
Thickness
50 mm
40 mm
• You can purchase a new filter from a nearby Samsung Electronics service center or electronics mall.
-- Replacement interval of the Integrated filter is between minimum 6 months to maximum 1 year based
on 24 hours of operation per day. (You can use the filter longer if the daily operation hours are shorter.)
Replacement interval varies due to level of air pollution. If there’s heavy dust in the area it will result heavier
accumulation in the filter which will shorten the interval. Filter replacement indicator will be turned on and
notified you when it’s time to replace the filter. However, if the filter is too dirty, or if it smells, or if you feel
the fan speed has gotten gradually weaker, you can replace it even though the filter replacement indicator
has not turned on.
• When you replace the deodorization filter, remove the plastic packaging before installing the filter.
• The filter replacement frequency differs depending on the operating mode because the air flow rate is
subject to the operating mode.
• If you change the filter even though the filter change/replacement indicator did not blink, press and hold the
[ ] button for 3 seconds (until hearing a ringing sound) to reset the alarm.
• Do not wet the integrated HEPA/deodorization filter. Keep the air filters away from moisture while the air purifier
is in use.
• Do not use the air purifier in an area where cooking is done for a long period of time (especially while cooking)
as this will reduce the lifespan and replacement time of the filter. Open the windows to ventilate the room while
cooking. Once cooking is done, close the windows and use the air purifier to remove remaining odors.
• Replacement period of the filter may differ depending on the operating environment.
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Troubleshooting
Before reporting on a problem with your product, please check the
troubleshooting table below.
Problem
Checkpoint
•Has the power been cut?
The air
purifier does
not work.
•Is the power plug
unplugged?
•Is there a problem with
the wall outlet or the
power strip?
The filter
•Did you reset the alarm
cleaning
by pressing and holding
indicator is
the [ ] button for
continuously 3 seconds after cleaning
on.
or replacing a filter?
•Is the Pre filter
contaminated?
There is a
•Is there a strange
strange odor. odor coming from
the integrated HEPA/
deodorization filter?
There is
a strange
sound
coming from
the product.
Solution
•After checking the power
connection, operate the
product again.
•Insert the power plug into
the wall outlet correctly and
operate the product again.
•Try using another wall
power outlet or power strip.
•After cleaning or replacing a
filter, you need to reset the
alarm by pressing the filter
reset button.
•Clean the Pre filter.
•Purchase a new integrated
HEPA/deodorization filter
and replace the old filter
with the new one.
•A hissing noise may be
•Is the sound like a
heard while ions are being
hissing sound?
generated. This noise is
normal.
•If the product is moved
during operation, noise may
•Check whether the
product has been moved occur.
during operation.
•Before moving the product,
turn off the product.
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Problem
Solution
•Check if the product is
horizontally leveled.
•Make sure the product is
horizontally leveled.
•Check if there’s any
foreign substance in
inside of the product.
•Please contact the Samsung
service center
•Do you hear strange
grinding, or jamming
sound?
•Is there dust or some
smelly substance that
you cannot locate in the
The cleanness room?
indicator is
•Does the color of the
permanently indicator change when
turned on
the unit is moved to a
red.
clean room?
•Do you clean the dust
and odor sensors
regularly?
Although the
cleanness
indicator is
kept red or
•Is Auto mode selected?
orange, the
airflow speed
does not
change.
The indicator •Is the Auto mode
is odd.
indicator ( ) blinking?
03Others
There is
a strange
sound
coming from
the product.
Checkpoint
•Please contact the Samsung
service center.
•Clean the dust and odor
sensors.
•If the sensor indicator stays
red even after cleaning the
dust and odor sensors and
moving the unit to a clean
room, it may be because of
a sensor or wiring error. In
this case, please contact the
service center.
•Set the mode to Auto mode.
When the mode is set to
Strong, Weak or Sleep mode,
the airflow speed does not
change.
•This indicates that the unit is
out of order. Please contact
the service center.
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