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OWNER’S INSTRUCTIONS
Indoor Unit
Outdoor Unit
CC24BTVA
CH24BTA
CC36BTVA
CH36BTA1
CC42BTVA
CH42BTA1
CC48FTVA
CH48FTA
CC24BTVX
CH24BTX
CC36BTVX
CH36BTX1
CC42BTVX
CH42BTX1
CC48FTVX
CH48FTX
System Air Conditioner (Cooling and Heating)
E S A DB98-27938A(1)
ENGLISH
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ESPAÑOL
CH36BTA IB_E_23661
CH36BTA IB_E_23661
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Page 2
Register your product at www.samsung.com/global/register
Safety Precautions
The following safety precautions must be taken when using your air conditioner.
WARNING
DURING
OPERATION
Risk of electric shock. • Can cause injury or death. • Disconnect all
remote electric power supplies before servicing, installing or cleaning.
• This must be done by the manufacturer or its service agent or a similar
qualified person in order to avoid a hazard.
◆ Users of this product are cautioned not to attempt repair of this product
at their own discretion. Instead, they are requested to directly contact a
designated service center or the outlet at which the product was
purchased.
◆ Never spill any kind of liquid into the unit. Should this happen, unplug
or main switch off the unit and contact an authorized service center.
◆ Do not insert anything between the air outlet blades because the inner
fan may be damaged and could cause injury. Keep children away from
the unit.
◆ Do not place any obstacles in front of the unit.
◆ Do not spray liquid of any kind into the indoor unit. Should this happen,
switch off the breaker used for your air conditioner and contact your
installation specialist.
◆ Make sure that the unit is correctly ventilated at all times:
Do not place clothing or other materials over it.
◆ If the wireless remote control will not be used for a long time, remove
the batteries. (If applicable)
◆ When using a wireless remote control, the distance should not be more
than 7 meters from the air conditioner. (If applicable)
DISPOSING OF THE UNIT
◆ Before throwing out the device, it is necessary to pull back the battery
cells and get rid of them safely for recycling reasons.
◆ When you need to dispose of the unit, consult your dealer. If pipes are
removed incorrectly, refrigerant may blow out and come into contact
with your skin, causing injury. Releasing refrigerant into the atmosphere
also damages the environments.
◆ Please recycle or dispose of the packaging material for this product in
an environmentally responsible manner.
OTHERS
◆ Never store or ship the air conditioner upside down or sideways to
avoid damage to the compressor.
◆ The appliance is not intended for use by young children or infirm
persons without supervision: Young children should be supervised to
ensure that they do not play with the appliance.
◆ Max current is measured according to IEC standard for safety and
current is measured according to ISO standard for energy efficiency.
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CH36BTA IB_E_23661
Contents
PREPARING YOUR AIR CONDITIONER
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
View of the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Remote Controller-Buttons and Display . . . . . . . . . . .
Wired Remote Controller-Buttons and Display . . . . . . . . . . . . .
Centralized Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Function Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
4
6
7
8
9
RECOMMENDATIONS FOR USE
Operating Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . 10
Temperature and Humidity Ranges . . . . . . . . . . . . . . . . . . . . . 11
Cleaning Your Air Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . 12
Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
TECHNICAL SPECIFICATIONS
The Feature of Product




Long Lasting Outdoor Unit
High Ceiling Operation: Up to 3.6m Height
Long Piping
Built-in Drain Pump: max 750mm
E-3
View of the Unit
The figures shown in this instruction may differ from yours depending on the model.
Indoor Unit
Air flow blades(outlet)
Air inlet
Air filter(under the grille)
Filter Sign indicator
Fan indicator
Timer indicator
Removing frost indicator
On/Off indicator
On/Off button
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Remote control sensor
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ENGLISH
DH18BTA IB_E_23540
Outdoor Unit
✴✴ 24✴✴
Air outlet
Connection valve
Outdoor Unit
✴✴ 36✴✴
Air outlet
Connection valve
Outdoor Unit
✴✴42/48✴✴
Air outlet
Connection valve
Note
◆ If the heat exchanger in the outdoor unit gets dusty, cooling efficiency may fall. So clean the heat
exchanger with water when it becomes dirty. However, be careful when you wash the surface of
the heat exchanger because it is very sharp.
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Wireless Remote Controller-Buttons and Display
The wireless remote controller is an optional accessory.
To use the wireless remote controller, refer to an appropriate manual.
Mode selection button
Operating mode
Temperature adjustment
buttons
Temperature setting
Filter Reset button
Fan speed
Fan speed adjustment
button
Swing button
Air flow direction
On Timer setting
On Timer button
Off Timer setting
Off Timer button
Battery discharge indicator
On/Off & Timer
Set/Cancel button
Note
E-6
◆ After cleaning the air filter, press the
button.
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Wired Remote Controller-Buttons and Display
ENGLISH
The wired remote controller is an optional accessory and it is installed on the wall.
To use the wired remote controller, refer to an appropriate manual.
Operating mode
Removing frost indicator
Centralized controller indicator
(In case of installing the Centralized controller)
Communication error indicator
Temperature setting
Fan speed
Air flow direction
Filter Sign indicator
On Timer setting
Off Timer setting
Test indicator
On/Off button
Temperature adjustment
buttons
Timer button
On/Off indicator
Timer Set/Cancel button
Swing button
Fan speed
adjustment button
Test button
Filter Reset button
Mode selection button
Note
◆ The
button is for your installation specialist. You must NOT press it.
◆ After cleaning the air filter, press the
button. Then the wired remote controller
will display the FILTER SIGN indicator when the time to clean the air filter;
refer to page 12.
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Centralized Controller
The centralized controller is an optional accessory and it is installed on the wall.
To use the centralized controller, refer to an appropriate manual.
Front View
Operating lamp
All On button
All Off button
On/Off indicators
On/Off buttons
Index
Note
◆ The operating lamp comes on even when only one air conditioner
connected to the centralized controller is operating.
Side View
Operating Mode Switch
COOL
AUTO
HEAT
Note
E-8
◆ Choose the appropriate operating mode with the Operating Mode Switch
that enables the user to choose between the Cool/Auto/Heat mode.
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Function Controller
ENGLISH
The function controller is an optional accessory and it is installed on the wall.
The function controller is an additional controller which is used with the centralized controller.
To use the function controller, refer to an appropriate manual.
Operating mode
Removing frost indicator
(Except Cooling Only Models)
Centralized controller indicator
Communication error indicator
Temperature setting
Room number display
Fan speed
Air flow direction
Test indicator
Filter Sign indicator
On/Off & Timer
Set/Cancel button
On/Off indicator
Temperature adjustment
buttons
Fan speed adjustment
button
Indoor unit selection button
Swing button
Test button
Filter Reset button
Mode selection button
Note
◆ The
button is for your installation specialist. You must NOT press it.
◆ After cleaning the air filter, press the
button. Then the wired remote controller
will display the FILTER SIGN indicator when the time to clean the air filter.
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Operating Recommendations
Here are a few recommendations that you should follow when operating
your air conditioner.
Topic
Recommendation
Heating
performances
The heat pump function of the air conditioner absorbs heat
from outside air and brings it indoors. As the temperature of the
outside air drops, the heating performance of air conditioner will
decrease. If you find that the room is not warm enough, using
an additional heating appliance is recommended.
Frost
When outside temperature is low but humidity is high,
frost may form on the outdoor unit at HEAT mode.
If this happens:
◆ The heating operation stops.
◆ The defrost mode will be triggered automatically for
3 to 14 minutes.
No intervention is required ; after about 10 minutes, the air
conditioner operates again normally.
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High indoor
and outdoor
temperatures
If both indoor and outdoor temperatures are high and the air
conditioner is running at HEAT mode, the outdoor unit’s fan
and compressor may stop at times.
This is normal ; simply wait until the air conditioner switches
on again.
Power failure
If a power failure occurs while the air conditioner is operating,
the unit will be switched off. When the power returns, the air
conditioner starts up again automatically.
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Temperature and Humidity Ranges
The following table indicates the temperature and humidity ranges,
within which the air conditioner can be used.
If the air conditioner is used at...
Then...
High temperature
The automatic protection feature may be
triggered and the air conditioner stopped.
Low temperature
A water leakage or some other
malfunction may happen if the heat
exchanger freezes.
High humidity levels
Water may condense on and drip from
the surface of the indoor unit if it is used
for a long periods.
Mode
Outdoor Temperature
Indoor Temperature
Indoor Humidity
Heating
-5°C to 24°C approx.
15°C to 27°C approx
-
Cooling
21°C to 54°C approx.
21°C to 32°C approx.
Drying
-5°C to 54°C approx.
21°C to 32°C approx.
❇
80% or less
-
The standardized temperature for heating is 7°C. If the outdoor
temperature drops to 0°C or below, the heating capacity can be
reduced depending on the temperature condition.
If the cooling operation is used at over 32°C(indoor temperature),
it does not cool at its full capacity.
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Cleaning Your Air Conditioner
For the best use of your air conditioner, you must clean it every 2
weeks regularly to remove the dust that accumulates on the air filter.
IMPORTANT
1
Open the front grille by pushing the tabs on the grille.
IMPORTANT
2
Before cleaning your air conditioner, ensure that you have
switched off the electric circuit breaker used for the unit.
You must give attention when disassembling the front grille
and must check the safety clips have been installed.
If you do not check them, the front grille will drop suddenly
and you will be hurt.
Remove the front grille.
2-1 Remove the safety clips.
2-2 Open the front grille about 45° and pull it forward.
3
Pull out the air filter.
4
Remove all dust on air filter with a vacuum cleaner or a brush. In case of
serious dust accumulation, put the air filter in warm detergent water and
shake it vertically.
Note
Safety Clip
Wired Remote Controller
E-12
When you have installed the Bio-Pure filter, do not allow
any liquids to contact the filter. It may lose its properties.
5
Dry the air filter.
6
When you have finished, insert the filter into the front grille.
7
Clean the unit with a vacuum cleaner or a brush once a month.
8
Reinstall the front grille and the safety clips.
Note
You can use all 4 points of the indoor unit for installing the
front grille and the safety clips depending on your requirement.
Note
After cleaning the air conditioner, press the Filter Reset button.
Do not operate the air conditioner without the filter.
Wireless Remote Controller
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Solving Common Problems
Before contacting the after-sales service, perform the following simple checks.
They may save your time and expense of an unnecessary call.
Problem
Explanation/Solution
The air conditioner does not
operate at all
Check that the breaker used for the air conditioner is switched on.
Wired Remote Controller
The air conditioner does not
operate with the remote
controller
is displayed on the wired remote controller. In this case,
turn the air conditioner off and contact your dealer.
Wired Remote Controller
When turning on/off the
air conditioner, it is not
turned on/off immediately.
In case of using the wired remote controller for a group, the air
conditioners connected to the remote controller are turned on/off in
order. Thus, it takes some time(up to 32 seconds).
Wireless Remote Controller
The air conditioner does not
operate with the remote
controller
Check that there are no obstacles between you and the remote
control sensor.
Check the wireless remote controller batteries.
Check that you are close enough to the remote control sensor.
(7 metres/yards or less).
Wireless Remote Controller
No beep is heard when you
press
(On/Off)
on the remote controller
Check that you are pointing the remote controller at the remote
control sensor on the indoor unit.
Replace the remote controller batteries if necessary.
If there is a strong light around the air conditioner, a
three-wavelength light, a neon sign, etc., for example,
the air conditioner may not be operated with a remote controller.
If this happens, use the remote controller close by the remote
control sensor.
The air conditioner does
not cool or heat
Check that the correct operating mode has been selected.
The room temperature may be too low or too high.
Dust may be blocking the air filter guard; refer to page 12
for cleaning instructions.
Check that there is no obstacle in front of the outdoor unit.
When heating, the required
room temperature is never
reached and the air
conditioner frequently stops
Check that the required temperature has been set correctly.
Increase the fan speed.
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Technical Specifications
Model
E-14
Power Supply
CC24BTVA
CH24BTA
CC36BTVA
CH36BTA1
CC42BTVA
CH42BTA1
1Ø, 220V~, 60Hz
CC48FTVA
CH48FTA
3Ø, 220V~, 60Hz
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Page 16
Contact SAMSUNG WORLD WIDE
If you have any comments or questions regarding a Samsung product, contact the SAMSUNG customer care center.
Country
SOUTH AFRICA
U.A.E
Customer Care Center
0860 726 7864 (SAMSUNG)
800SAMSUNG (7267864)
8000-4726
C Samsung Electronics Co., Ltd. All Rights Reserved.
Web Site
www.samsung.com/za
www.samsung.com/mea