Samsung ProXpress C2620DW Manual de Usuario

User’s Guide
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
1. Introduction
3. Maintenance
Key benefits
5
Ordering supplies and accessories
52
Features by model
7
Available consumables
53
Useful to know
9
Available accessories
54
About the user’s guide
10
Available maintenance parts
55
Safety information
11
Storing the toner cartridge
56
Machine overview
17
Redistributing toner
58
Control panel overview
20
Replacing the toner cartridge
60
Turning on the machine
21
Replacing the waste toner container
63
Installing the driver locally
22
Installing accessories
65
Reinstalling the driver
24
Monitoring the supplies life
69
Setting the toner low alert
70
Cleaning the machine
71
Tips for moving & storing the machine
75
2. Menu Overview and Basic Setup
Menu overview
26
Machine’s basic settings
30
Media and tray
31
Basic printing
42
Tips for avoiding paper jams
77
Using USB memory device
47
Clearing paper jams
78
Understanding the status LED
87
Understanding display messages
89
4. Troubleshooting
2
BASIC
5. Appendix
Specifications
95
Regulatory information
105
Copyright
116
3
1. Introduction
This chapter provides information you need to know before using the machine.
• Key benefits
5
• Features by model
7
• Useful to know
9
• About the user’s guide
10
• Safety information
11
• Machine overview
17
• Control panel overview
20
• Turning on the machine
21
• Installing the driver locally
22
• Reinstalling the driver
24
Key benefits
Environmentally friendly
Convenience
• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 45).
• Simply touch your mobile device on the NFC tag on your printer and get the
print job done (see "Using the NFC feature" on page 160).
• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 192).
• You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 166).
• To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 192).
• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
• We recommend using recycled paper for saving energy.
Fast high resolution printing
• Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 217).
• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 225 or "Using Samsung Printer Status" on page 228).
• Samsung AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 218).
• You can print in a full range of colors using cyan, magenta, yellow, and black.
• You can print with a resolution of up to 9,600 x 600 dpi effective output (600 x 600 x 4 bit).
• Fast, on-demand printing.
- For single-side printing, up to 26 ppm (A4) or up to 27 ppm (Letter).
• Smart Update allows you to check for the latest software and install the
latest version during the installation of the printer driver. This is available
only for Windows.
• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
• Using a USB cable or a network cable
- You can connect to a network and set various wireless network settings
using a USB cable or a network cable.
• Using Wi-Fi Direct
- You can conveniently print from your mobile device using the Wi-Fi
Direct feature.
• Supports various paper sizes (see "Print media specifications" on page 97).
• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 192).
• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 192).
See "Introducing wireless set up methods" on page 142.
Support XOA application
• You can print in various operating systems (see "System requirements" on
page 101).
• Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
The machine supports XOA custom applications.
• Regarding the XOA custom applications, please contact your XOA custom
application provider.
• Using WPS (Wi-Fi Protected Setup™)
- You can easily connect to a wireless network using the WPS feature on
the machine and an access point (wireless router).
Features by model
Some features and optional goods may not be available depending on
model or country.
Operating System
Software
PS printer drivera
●
XPS printer drivera
●
Samsung Easy Printer
Manager
Operating System
C262x series
Device Settings
●
C262x series
Samsung Printer Status
●
Windows
●
Direct Printing Utilitya
●
Mac
●
Samsung AnyWeb Printa
●
Linux
●
SyncThru™ Web Service
●
Unix
●
SyncThru Admin Web Service
●
Easy Eco Driver
●
Easy Capture Manager
●
Samsung Easy Color Managera
●
(●: Supported, Blank: Not supported)
Software
a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For Windows, select the printer driver and software in the Select
Software to Install window.
Software
C262x series
SPL printer driver
●
PCL printer driver
●
(●: Supported, Blank: Not supported)
Features by model
Variety feature
Features
C262x series
Hi-Speed USB 2.0
●
IEEE 1284B parallel connectora
○
Network Interface Ethernet 10/100/1000
Base TX wired LAN
●
Network Interface 802.11b/g/n wireless
●
LANb
NFC (Near Field Communication) printing
●
Eco printing
●
Duplex (2-sided) printing
●
USB memory interface
●
Memory module
○
Optional tray (Tray2)
○
Mass Storage Device (SD)
●
AirPrint
●
Google Cloud Print™
●
a. If you use the parallel port, you cannot use the USB cable.
b. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the
retailer where you bought your machine.
(●: Supported, ○: Optional, Blank: Not supported)
Useful to know
The machine does not print.
A paper jam has occurred.
• Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 43).
• Open and close the door (see "Front view" on page 18).
• Remove the driver and install it again (see "Installing the
driver locally" on page 22).
• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 78).
• Select your machine as your default machine in your
Windows (see "Setting your machine as a default machine"
on page 191).
Printouts are blurry.
Where can I purchase accessories or supplies?
• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 58).
• Inquire at a Samsung distributor or your retailer.
• Try a different print resolution setting (see "Opening
printing preferences" on page 43).
• Visit www.samsung.com/supplies. Select your country/
region to view product service information.
• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 60).
The status LED flashes or remains constantly
on.
Where can I download the machine’s driver?
• Turn the product off and on again.
• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status
LED" on page 87).
• You can get help, support application, machine drivers,
manuals, and order information from the Samsung
website, www.samsung.com > find your product >
Support or Downloads.
About the user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•
Do not discard this manual, and keep it for future reference.
•
Read the safety information before using the machine.
•
If you have a problem using the machine, refer to the troubleshooting
chapter.
•
2
General icons
Icon
Text
Description
Caution
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Terms used in this user’s guide are explained in the glossary chapter.
•
All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•
The screenshots in this user’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•
The procedures in this user’s guide are mainly based on Windows 7.
Warning
Note
Used to alert users to the possibility of personal injury.
Provides additional information or detailed
specification of the machine function and feature.
1
Conventions
Some terms in this guide are used interchangeably, as below:
•
Document is synonymous with original.
•
Paper is synonymous with media, or print media.
•
Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
4
Operating environment
Warning
3
Important safety symbols
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
Explanation of all icons and signs used in this chapter
Warning
Hazards or unsafe practices that may result in severe
personal injury or death.
Caution
Hazards or unsafe practices that may result in minor
personal injury or property damage.
Do not attempt.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
Operating method
Caution
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Do not forcefully pull the paper out during printing.
Burns could occur.
It can cause damage to the machine.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Be careful not to put your hand between the machine and paper
tray.
Otherwise, this could result in electric shock or fire.
You may get injured.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Be careful when replacing paper or removing jammed paper.
Otherwise, this could result in electric shock or fire.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
This could result in electric shock or fire and/or injury to your pet.
1. Introduction
12
Safety information
Do not block or push objects into the ventilation opening.
Caution
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
The machine could fall, causing injury or machine damage.
Then lift the machine:
6
Installation / Moving
Warning
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the
machine.
•
If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•
If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•
If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
See "General specifications" on page 95.
1. Introduction
13
Safety information
Do not place the machine on an unstable surface.
a. AWG: American Wire Gauge
The machine could fall, causing injury or machine damage.
7
a
Use only No.26 AWG or larger, telephone line cord, if necessary.
Maintenance / Checking
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Caution
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to
the power level which is specified on the label.
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
1. Introduction
14
Safety information
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
Otherwise, you could damage the machine.
This could cause an explosion or uncontrollable fire.
Keep the power cable and the contact surface of the plug clean
from dust or water.
When storing supplies such as toner cartridges, keep them away
from children.
Otherwise, this could result in electric shock or fire.
Toner dust can be dangerous if inhaled or ingested.
• Do not remove any covers or guards that are fastened with
screws.
Using recycled supplies, such as toner, can cause damage to the
machine.
• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
• The machine should only be repaired by a Samsung service
technician.
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
• When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
8
Supply usage
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
• Do not wash the supplies.
• For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
1. Introduction
15
Safety information
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
16
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the circumstances.
Machine
Quick installation guide
Power cord
Software CDa
Misc. accessoriesb
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
1. Introduction
17
Machine overview
10
1
Output support
2
Output tray
3
Control panel
• This illustration may differ from your machine depending on your model.
There are various types of machine.
4
Control board cover
5
USB memory port
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
6
Optional traya
7
Tray 1
8
Push-release of Multi-purpose tray
9
Multi-purpose tray
Front view
1
2
13
14
12
11
10
10 Front cover
11 NFC (Near Field Communication) tag
12 Front cover release button
9
3
8
4
15
13 Toner cartridges
14 Toner cartridge handle
16
15 Intermediate Transfer Belt (ITB)
16 Paper width guides on a multi-purpose tray
17 Multi-purpose support tray
17
7
6
a. This is an optional feature.
5
1. Introduction
18
Machine overview
11
Rear view
• This illustration may differ from your machine depending on your model.
There are various types of machine.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
1
Waster toner container
2
Rear cover
3
Rear cover handle
4
Power receptacle
5
Power-switch
6
USB porta
7
Network port
8
5V output port for IEEE 1284B Porta b
8
a. The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and
the 5V output port.
b. This is an optional feature.
7
6
5
1
4
3
2
1. Introduction
19
Control panel overview
• This control panel may differ from your machine depending on its model.
There are various types of control panels.
1
Touch screen
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
2
Stop
• When using the touch screen, only use your finger. Sharp objects can
damage the screen.
3
Power
4
LED
5
LED
Displays the current status and allows you to access
available menus.
Stops current operation.
You can turn the power on and off with this button.
Or wake up from the power save mode.
Indicates the status of your machine (see
"Understanding the status LED" on page 87).
Indicates the wireless status of your machine (see
"Understanding the status LED" on page 87).
1
2
3
4
5
1. Introduction
20
Turning on the machine
1
Connect the machine to the electricity supply first.
Turn the switch on if the machine has a power switch.
2
1
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
2
Power is turned on automatically.
If you want to turn the power off, press the
(Power) button.
1. Introduction
21
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 130).
• If you are a Mac, Linux, or UNIX operating systems user, refer to the
"Installation for Mac" on page 121, "Installation for Linux" on page 123, or
"Installing the UNIX printer driver package" on page 136.
12
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
• The installation window in this User’s Guide may differ depending on the
machine and interface in use.
• Only use a USB cable no longer than 3 meters (118 inches).
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
•
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
3
Review and accept the installation agreements in the installation
window. Then, click Next.
1. Introduction
22
Installing the driver locally
4
5
Select USB on the Printer Connection Type screen. Then, click Next.
1
Make sure that your computer is connected to the Internet and powered
on.
2
3
Make sure that the machine is powered on.
Follow the instructions in the installation window.
You can select the software applications in the Select Software to Install
Window.
Connect the computer and the machine with a USB cable.
The driver is automatically installed from the Windows Update.
From the Windows 8 Start Screen
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com > find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1. Introduction
23
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
4
Insert the software CD into your CD-ROM drive and install the driver
again (see "Installing the driver locally" on page 22).
13
Windows
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs > Samsung
Printers > Uninstall Samsung Printer Software.
•
For Windows 8,
1 From Charms, select Search > Apps.
From the Windows 8 Start Screen
1
Make sure that the machine is connected to your computer and
powered on.
2
Click on the Uninstall Samsung Printer Software tile in the Start
screen.
3
Follow the instructions in the window.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
5 Follow the instructions in the window.
3
Follow the instructions in the installation window.
• If you cannot find a Samsung Printer Software tile, uninstall from the
desktop screen mode.
• If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
1. Introduction
24
2. Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
• Menu overview
26
• Machine’s basic settings
30
• Media and tray
31
• Basic printing
42
• Using USB memory device
47
Menu overview
The control panel provides access to various menus to set up the machine or use
the machine’s functions.
Icon
Name
Description
Eco
Displays Eco settings.
Direct USB
Enters the USB menu when USB memory is
inserted into the USB memory port on your
machine.
• Some menus are grayed out depending on your options or models.
Setup
• The menus are described in the Advanced Guide (see "Useful Setting
Menus" on page 171).
Browse current machine settings or change
machine values.
Job Status
Displays the jobs currently running, completed or
in queue.
Counter
Displays total pages printed.
Help
View help and troubleshooting information.
Toner Status
You can see the toner status.
Menu
You can select the LCD brightness, language and
you can edit home menus.
You can set menus easily using the touch screen.
• The home screen is shown on the touch screen on the control panel.
1
Introducing the Home Screen
Icon
Name
Information
Description
Prints various machine information and reports.
2. Menu Overview and Basic Setup
26
Menu overview
Information
(see "Information" on page
172)
Configuration
Eco
(see "Eco" on page 183)
Eco-On
Demo Page
Off
Help List
On
Network Configuration
Supplies Information
Job Reports
Usage Counter
Font List
Direct USB
Setup
(see "Direct USB" on page 184)
Print From
(see "System Setup" on page 176)
System
Date & Time
Job Timeout
Copies
Date Format
File Policy
Auto Fit
Clock Mode
Held Job Timeout
Duplex
Language
Import Setting
Off
Paper Source
Maintenance
Export Setting
On
Color Mode
Default Paper Size
Settings
Default Mode
On-Forceda
Feature Configuration
(Options)
File Manage
(Options)
Skip Blank Pages
Power Save
Default
Delete
Wakeup Event
Custom
Format
Auto Power Off
Show Space
Altitude Adjustment
Vapor Mode
Paper Stacking
Humidity
a. If you set the eco mode on with a passcode from the SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco Settings) or Samsung Easy Printer Manager (Device Settings >
Eco), the On-Forced message appears. You have to enter the passcode to change the eco mode status.
2. Menu Overview and Basic Setup
27
Menu overview
Setup
(see "System Setup" on page 176)
Admin Setupa
User Access Control
Network
TCP/IP (IPv4)
Layout
Protocol Management
Graphic
Orientation
Resolution
TCP/IP (IPv6)
HTTP
Margin
Clear Text
Ethernet
WINS
Duplex
Edge Enhance
Stamp Activate
802.1x
SNMPv1/v2
Item
Wi-Fi
UPnP(SSDP)
Copies
Screen
Auto CR
Authentication
Stamp
Paper
Trapping
Opacity
Wi-Fi On/Off
mDNS
MP Tray
Position
Wi-Fi Settings
SetIP
Tray X
Change Admin Password
WPS
SLP
Paper Source
Emulation Type
Firmware Upgrade
Wi-Fi Direct
Network Configuration
Tray Confirmation
Setup
Image Overwrite
Wi-Fi Signal
Clear Settings
Manual
Clear Wi-Fi Settings
Emulation
Tray Behavior
Auto Continue
Overwrite Method
Auto Tray Switch
Overwrite Times
Paper Substitution
Application
Application Management
Tray Protection
Tray Mode
Install New Application
BYOD Connection
a. You need to enter a password to enter this menu. The default password is sec00000.
2. Menu Overview and Basic Setup
28
Menu overview
Job Status
(see "Job Status" on page 185)
Current Job
Counter
(see "Counter" on page 186)
Total Printed
Help
(see "Help" on page 187)
Basic Taskflow
Secure Job
Information
Stored Job
Eco
Complete Job
Direct USB
Setup
Troubleshooting
Paper jam in MP Tray
Paper jam in Tray 1
Paper jam in Tray 2
Jam inside machine
Jam in exit area
Jam inside of duplex
2. Menu Overview and Basic Setup
29
Machine’s basic settings
• Year = requires four digits
For models that do not have the display screen on the control panel, set the
machine’s settings by using the Device Settings in Samsung Easy
Printer Manager program
• Hour = 01 to 12
For Windows and Mac users, set from Samsung Easy Printer Manager >
•
Clock Mode: You can set your machine to display the current time
using either a 12 hours or 24 hours format.
•
Power Save: When you are not using the machine for a while, use
this feature to save power.
• Minute = 00 to 59
(Switch to advanced mode) > Device Settings, see "Device Settings"
on page 227.
After installation is complete, you may want to set the machine's default
settings.
• When you press the power button or start printing, the product will wake
up from the power save mode.
To change the machine’s default settings, follow these steps:
1
2
Select
• When you press any button except power button, the machine wake up
from the power save mode. Select
(Setup) > System > Next on the touch screen.
(Setup) > System > Next >
Wakeup Event > On on the touch screen.
Select the option you want.
•
Language: Change the language that is displayed on the control
panel.
•
Date & Time: You can set the time and date. They are printed on
reports. If, however, they are not correct, you need to change it for
the correct time being.
•
3
Altitude Adjustment: Print quality is affected by atmospheric
pressure, which atmospheric pressure is determined by the height of
the machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on
page 189).
Press
(Stop) or home (
) icon to return to ready mode.
Enter the correct time and date using arrows or numeric keypad (see
"Understanding the pop-up keyboard" on page 190).
• Month = 01 to 12
• Day = 01 to 31
2. Menu Overview and Basic Setup
30
Media and tray
This chapter provides information on how to load print media into your
machine.
• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
2
Tray overview
To change the size, you need to adjust the paper guides.
2
1
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
• Using flammable print media can cause a fire.
• Use designated print media (see "Print media specifications" on page
97).
• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
3
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
1 Tray extend lever
2 Paper length guide
3 Paper width guide
2. Menu Overview and Basic Setup
31
Media and tray
3
For Legal-sized paper:
Loading paper in the tray
Push button as shown and pull out the tray.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
Tray 1 / optional tray
1
Pull out the paper tray.
LGL
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Tray overview" on
page 31).
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
2. Menu Overview and Basic Setup
32
Media and tray
2
Squeeze and the paper width guide and paper length lever to locate
them in the correct paper size slot marked at the bottom of the tray to
adjust to the size (see "Tray overview" on page 31).
4
After inserting paper into the tray, squeeze the paper width guides and
paper length guide.
2
1
3
Flex or fan the edge of the paper stack to separate the pages before
loading papers.
1 Paper length guide
2 Paper width guide
2. Menu Overview and Basic Setup
33
Media and tray
6
• Do not push the paper width guide too far causing the media to warp.
When you print a document, set the paper type and size for the tray (see
"Setting the paper size and type" on page 40).
• If you do not adjust the paper width guide, it may cause paper jams.
Multi-purpose tray
• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
The multi-purpose tray can hold special sizes and types of print material, such as
postcards, note cards, and envelopes (see "Print media specifications" on page
97).
Tips on using the multi-purpose tray
5
•
Load only one type, size and weight of print media at a time in the multipurpose tray.
•
To prevent paper jams, do not add paper while printing when there is still
paper in the multi-purpose tray. This also applies to other types of print
media.
•
Always load the specified print media only to avoid paper jams and print
quality problems (see "Print media specifications" on page 97).
•
Flatten any curl on postcards, envelopes, and labels before loading them
into the multi-purpose tray.
Insert the tray back into the machine.
2. Menu Overview and Basic Setup
34
Media and tray
1
Press the push-release of multi-purpose tray and it down to open.
2
Load the paper.
3
Squeeze the multi-purpose tray paper width guides and adjust them to
the width of the paper. Do not force them too much, or the paper will
bent resulting in a paper jam or skew.
• When printing the special media, you must follow the loading guideline
(See "Printing on special media" on page 36).
• When papers overlap when printing using multi-purpose tray, open tray
1 and remove overlapping papers then try printing again.
4
When you print a document, set the paper type and size for the multipurpose tray (see "Setting the paper size and type" on page 40).
2. Menu Overview and Basic Setup
35
Media and tray
4
Printing on special media
The table below shows the special media usable in tray.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
Types
Tray 1
Optional tray
Multi-purpose tray
Plain
●
●
●
Thick
●
●
●
Thicker
●
Thin
●
Cotton
●
●
Color
●
●
Preprinted
●
●
Recycled
●
Envelope
●
●
Transparency
●
●
Labels
●
●
CardStock
●
●
●
Bond
●
●
●
Archive
●
●
●
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select
(Switch to advanced mode) > Device Settings.
Or you can set it using
(Setup) > Paper > Next > select a tray > Paper Size
or Paper Type on the touch screen.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 43).
For example, if you want to print on labels, select Labels for Paper Type.
• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 97).
• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 18).
To see for paper weights for each sheet, refer to "Print media specifications" on
page 97.
●
●
●
Letterhead
●
Punched
●
Glossy Photo
●
●
●
●
●
(●: Supported, Blank: Not supported)
2. Menu Overview and Basic Setup
36
Media and tray
Envelope
•
Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials.
Printing successfully on envelopes depends upon the quality of the envelopes.
•
Do not use damaged or poorly made envelopes.
To print an envelope, place it as shown in the following figure.
•
Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1
2
•
When selecting envelopes, consider the following factors:
-
Weight: should not exceed 90 g/m2 otherwise; jams may occur.
-
Construction: should lie flat with less than 6 mm curl and should not
contain air.
-
Condition: should not be wrinkled, nicked, nor damaged.
-
Temperature: should resist the heat and pressure of the machine
during operation.
•
Use only well-constructed envelopes with sharp and well-creased folds.
•
Do not use stamped envelopes.
Acceptable
Unacceptable
•
Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170 °C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•
For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•
Avoid printing over the area where the envelope’s seams meet.
2. Menu Overview and Basic Setup
37
Media and tray
Transparency
• In case of color printing using transparencies, the picture quality would
be lower than mono printing when the printouts are used on the
overhead projector.
• Prints made on transparency film with this machine are not compatible
with overhead projectors and may appear as a black and white image if
projected.
To avoid damaging the machine, use only transparencies designed for use in
laser printers.
•
Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.
•
To avoid smudging caused by fingerprints, handle them carefully.
•
To avoid fading, do not expose printed transparencies to prolonged
sunlight.
•
Ensure that transparencies are not wrinkled, curled, or have any torn edges.
•
Do not use transparencies that separate from the backing sheet.
•
To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.
•
Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter).
CLP-68xND Series/ CLP-68xDW Series
•
Must withstand the machine’s fusing temperature.
•
Place them on a flat surface after removing them from the machine.
2. Menu Overview and Basic Setup
38
Media and tray
Labels
•
Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•
Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•
Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
To avoid damaging the machine, use only labels designed for use in laser
printers.
Card stock/ Custom-sized paper
CLP-68xND Series/ CLP-68xDW Series
•
When selecting labels, consider the following factors:
-
Adhesives: Should be stable at your machine’s fusing temperature
about 170 °C (338 °F).
-
Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-
Curl: Must lie flat with no more than 13 mm of curl in any direction.
-
Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
CLP-68xND Series/ CLP-68xDW Series
•
In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
2. Menu Overview and Basic Setup
39
Media and tray
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
•
Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
Glossy Photo
Recommended media: Glossy paper (A4/Letter) for this machine by HP
Professional Laser Paper 150.
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
control panel buttons.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
To change the paper setting set in the machine, from the Samsung Easy Printer
Manager select
•
•
Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second about 170 °C (338°F).
Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
(Switch to advanced mode) > Device Settings.
Or you can set it using
(Setup) > Paper > Next > select a tray > Paper Size
or Paper Type on the touch screen.
Then, set the paper type from the Printing preferences window > Paper tab >
Paper Type (see "Opening printing preferences" on page 43).
2. Menu Overview and Basic Setup
40
Media and tray
1
Select
(Setup) > Paper > Next > select a tray > Paper Size or Paper
Type on the touch screen.
2
3
Select the tray and the option you want.
Press
(Stop) button or home (
) icon to return to ready mode.
If you want to use special-sized paper such as billing paper, select the Paper
tab > Size > Edit... and set Custom Paper Size Settings in the Printing
Preferences (see "Opening printing preferences" on page 43).
6
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The printed pages stack on the output support, and the output support will help
the printed pages to align. Unfold the output support.
Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 18).
2. Menu Overview and Basic Setup
41
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 192).
3
Select your machine from the Select Printer list.
4
The basic print settings including the number of copies and print range
are selected within the Print window.
7
Printing
If you are a Mac, Linux, or Unix operating systems user, refer to the
Advanced Guide (see "Mac printing" on page 201, "Linux printing" on page
202, or "Unix printing" on page 204).
The following Printing Preferences window is for Notepad in Windows 7.
1
2
Open the document you want to print.
Select Print from the File menu.
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 43).
5
To start the print job, click OK or Print in the Print window.
2. Menu Overview and Basic Setup
42
Basic printing
3
4
8
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•
Click Properties or Preferences.
The screenshot may differ depending on model.
You can access this window by simply double-clicking the machine icon
(
•
Select your machine from the Select Printer.
) in the Windows task bar.
You can also cancel the current job by pressing
(Stop) on the control
panel.
9
Opening printing preferences
• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.
• When you select an option in Printing Preferences, you may see a
warning mark
or . An
mark means you can select that certain
option but it is not recommended, and an
mark means you cannot
select that option due to the machine’s setting or environment.
1
2
Open the document you want to print.
Select Print from the file menu. The Print window appears.
• You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 220).
• You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 228).
2. Menu Overview and Basic Setup
43
Basic printing
Using a favorite setting
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected.
The Favorites option, which is visible on each preferences tab except for the
Favorites and Samsung tab, allows you to save the current preferences for
future use.
To delete saved settings, select it in the Favorites tab and click Delete.
To save a Favorites item, follow these steps:
10
1
2
Change the settings as needed on each tab.
3
4
5
Click Save.
Enter a name for the item in the Favorites input box.
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
Enter name and description, and then select the desired icon.
Click OK. When you save Favorites, all current driver settings are saved.
2. Menu Overview and Basic Setup
44
Basic printing
11
Eco printing
If you set the Eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco Settings) or
Samsung Easy Printer Manager (Device Settings > Eco), the On-forced
message appears. You have to enter the password to change the Eco mode
status.
The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.
•
You can set the machine’s settings by using the Device Settings in
Samsung Easy Printer Manager program.
• For Windows and Mac users, you set from Samsung Easy Printer
Manager >
(Switch to advanced mode) > Device Settings, see
"Device Settings" on page 227.
Setting Eco mode on the control panel
1
2
Select
(Eco) > Settings > Next on the touch screen.
Select the option you want.
•
3
Feature Configuration: Set features to use in the Eco mode.
-
Default: The machine is set to Default mode.
-
Custom: Change any necessary values.
Press
(Stop) button or home (
) icon to return to ready mode.
Setting eco mode on the driver
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 43).
Default Mode: Select this to turn on or off the Eco mode.
-
Off: Set the Eco mode off.
Open the Eco tab to set Eco mode. When you see the eco image (
-
On: Set the Eco mode on.
means the eco mode is currently enabled.
), that
2. Menu Overview and Basic Setup
45
Basic printing
Eco options
•
Printer Default: Follows the settings from the machine's control panel.
•
None: Disables Eco mode.
•
Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.
•
Passcode: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
•
The power consumption in printing mode refers to the average printing
power consumption of this machine.
•
The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
Passcode button: You can set from SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy Printer
Manager (Device Settings > Eco), the password button is activated. To
change the print settings, click on this button, enter the password or need
to contact the administrator.
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
•
The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•
Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
2. Menu Overview and Basic Setup
46
Using USB memory device
Insert a USB memory device into the USB memory port on your machine.
12
About USB memory device
USB memory devices are available with a variety of memory capacities to give
you more room for storing documents, presentations, music and videos, high
resolution photographs, or whatever other files you want to store or move.
Your machine supports USB memory devices with FAT16/FAT32 and sector size
of 512 bytes.
Check your USB memory device’s file system from your dealer.
You must use only an authorized USB memory device with an A plug type
connector.
A
B
• Do not remove the USB memory device while it is in use. The machine
warranty does not cover damage caused by user’s misuse.
Use only a USB memory device with metal-shielded connector.
• If your USB memory device has certain features such as security settings
and password settings, your machine may not automatically detect it.
For details about these features, see the user’s guide of the USB memory
device.
Only use a USB memory device that has obtained compatibility certification,
otherwise, the machine might not recognize it.
2. Menu Overview and Basic Setup
47
Using USB memory device
6
13
Printing from a USB memory device
Press
(Stop) button or home (
) icon to return to ready mode.
14
You can directly print files stored on a USB memory device.
Backing up data
Direct Print option supported file types:
•
PRN: Only files created by provided driver with your machine are
compatible.
If you print PRN files created from other machine, the printout would be
different.
•
TIFF: TIFF 6.0 Baseline
•
JPEG: JPEG Baseline
•
PDF: PDF 1.7 or lower
Data in the machine’s memory can be accidentally erased due to power failure
or storage failure. Backup helps you protect the system settings by storing them
as backup files on a USB memory device.
Backing up data
1
Insert the USB memory device into the USB memory port on your
machine.
2
Select
screen.
3
4
5
6
Select Setup Data.
(Setup) > System > Next > Export Setting on the touch
To print a document from a USB memory device:
1
2
3
4
5
Insert a USB memory device into the USB memory port on your machine.
Select
(Direct USB) > Print From > Next on the touch screen.
Select the folder or file you want.
Select the file you want to back up.
Touch Yes when the confirmation window appears.
Press
(Stop) button or home (
) icon to return to ready mode.
Select the number of copies to be printed or enter the number.
Touch Print on the touch screen.
2. Menu Overview and Basic Setup
48
Using USB memory device
Restoring data
1
2
3
4
5
6
Deleting an image file
Insert the USB memory device on which the backup data is stored in to
the USB memory port.
Select
screen.
(Setup) > System > Next > Export Setting on the touch
Select Setup Data.
Select the file you want to restore.
Touch Yes when the confirmation window appears.
Press
(Stop) button or home (
) icon to return to ready mode.
15
Managing USB memory
You can delete image files stored on a USB memory device one by one or all at
once by reformatting the device.
1
2
Insert a USB memory device into the USB memory port on your machine.
3
4
Touch Yes when the confirmation window appears.
Select
(Direct USB) > File Manage > Next > select the folder or file
you want >
(Options) > Delete on the touch screen.
Press
(Stop) button or home (
) icon to return to ready mode.
Formatting a USB memory device
1
2
Insert a USB memory device into the USB memory port on your machine.
3
4
Touch Yes when the confirmation window appears.
Select
(Direct USB) > File Manage > Next > select the folder or file
you want >
(Options) > Format on the touch screen.
Press
(Stop) button or home (
) icon to return to ready mode.
After deleting files or reformatting a USB memory device, files cannot be
restored. Therefore, confirm that you no longer need the data before
deleting it.
2. Menu Overview and Basic Setup
49
Using USB memory device
Viewing the USB memory status
You can check the amount of memory space available for scanning and saving
documents.
1
2
3
4
Insert a USB memory device into the USB memory port on your machine.
Select
(Direct USB) > Show Space > Next on the touch screen.
The available memory space appears on the display.
Press
(Stop) button or home (
) icon to return to ready mode.
2. Menu Overview and Basic Setup
50
3. Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
• Ordering supplies and accessories
52
• Available consumables
53
• Available accessories
54
• Available maintenance parts
55
• Storing the toner cartridge
56
• Redistributing toner
58
• Replacing the toner cartridge
60
• Replacing the waste toner container
63
• Installing accessories
65
• Monitoring the supplies life
69
• Setting the toner low alert
70
• Cleaning the machine
71
• Tips for moving & storing the machine
75
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
52
Available consumables
When supplies reach the end of their life spans, you can order the followings of consumables for your machine:
Type
Toner cartridge
Average yielda
• Average continuous black cartridge yield: Approx. 6,000 standard pages (Black)
Part name
• CLT-K505L: Black
• Average continuous color cartridge yield: Approx. 3,500 standard pages (Yellow/Magenta/Cyan)
• CLT-Y505L: Yellow
• CLT-M505L: Magenta
Waste toner container • Approx. 14,000 pages (Mono)
• CLT-C505L: Cyan
CLT-W506
• Approx. 3,500 pages (Color)
a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the
specific country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
3. Maintenance
53
Available accessories
You can purchase and install accessories to enhance your machine’s performance and capacity.
Some features and optional goods may not be available depending on models or countries (see "Features by model" on page 7).
Accessory
Memory module
IEEE 1284B parallel connector
Function
Part name
Extends your machine’s memory capacity.
ML-MEM370: 512 MB
Allows you to use various interface.
ML-PAR100
• When installing the printer driver with an IEEE 1284B parallel connector, the machine
might not be found and after installing the printer driver, only basic printing features
are available.
• If you want to check the machine's status or set the settings, connect the machine to a
computer with a USB cable or a network.
• If you use the IEEE 1284B parallel connector, you can not use the USB cable.
Optional tray
If you are experiencing frequent paper supply problems, you can attach an additional 520 asheets
tray.
CLP-S680A
a. Plain paper 80 g/m2 (20 lb bond).
3. Maintenance
54
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or if your machine supports display screen, a message is displayed in the display screen. The replacement period varies based on the operating
system used, computing performance, application software, connecting method, paper type, paper size, and job complexity.
3. Maintenance
55
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
1
Handling instructions
•
Do not touch the surface of the photoconductive drum in the cartridge.
•
Do not expose the cartridge to unnecessary vibrations or shock.
•
Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•
Store the cartridge inside the protective bag from the original package.
•
Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
•
Do not store consumables in any of the following conditions:
-
Temperature greater than 40 °C (104 °F).
-
Humidity range less than 20% or greater than 80%.
-
An environment with extreme changes in humidity or temperature.
-
Direct sunlight or room light.
-
Dusty places.
-
A car for a long period of time.
-
An environment where corrosive gases are present.
-
An environment with salty air.
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3. Maintenance
56
Storing the toner cartridge
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
57
Redistributing toner
When the toner cartridge is near the end of its life:
•
White streaks or light printing occurs and/or density variation side to side.
•
The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display.
•
The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung
Printer Status" on page 228).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner. Check the type of the toner cartridge for your machine (see "Available consumables" on page 53).
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
58
Redistributing toner
3. Maintenance
59
Replacing the toner cartridge
Click this link to open an animation about replacing a toner cartridge.
The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K).
•
The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced.
•
The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung
Printer Status" on page 228).
Check the type of the toner cartridge for your machine (see "Available consumables" on page 53).
• Shake the toner cartridge thoroughly, it will increase the initial print quality.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
60
Replacing the toner cartridge
3. Maintenance
61
Replacing the toner cartridge
3. Maintenance
62
Replacing the waste toner container
When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating
the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available consumables" on page 53).
• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.
• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.
• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.
Do not tilt or turn over the container.
3. Maintenance
63
Replacing the waste toner container
1
2
1
2
2
1
3. Maintenance
64
Installing accessories
4
5
Precautions
•
Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.
•
Discharge static electricity
The control board and internal accessories (memory module) are sensitive
to static electricity. Before installing or removing any internal accessories,
discharge static electricity from your body by touching something metal,
such as the metal back plate on any device plugged into a grounded power
source. If you walk around before finishing the installation, repeat this
procedure to discharge any static electricity again.
Setting Device Options
When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you can set the optional devices
in Device Options.
1
Click the Windows Start menu.
•
2
When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Your service provider should
remove the old battery from your device and dispose of it in accordance
with the relevant regulations in your country.
3
4
For Windows 8, from the Charms, select Search > Settings.
For Windows XP/2003, select Printers and Faxes.
•
For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•
For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.
•
For Windows 8, search for Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Right-click your machine.
For Windows XP/2003/2008/Vista, press Properties.
For Windows 7, Windows 8, and Windows Server 2008 R2, from context
menus, select the Printer properties.
3. Maintenance
65
Installing accessories
•
If Printer properties item has ▶ mark, you can select other printer drivers
connected with selected printer.
5
Select Device Options.
The Properties window may differ depending on the driver or operating
system you are using.
6
•
Tray Options: Select the optional tray you installed. You can select
the tray.
•
Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
•
Printer Configuration: Select the printer language for the print job.
•
Administrator Settings: You can select the Printer Status and EMF
Spooling.
-
User permission: If you check this option, only users with user
permission can start a print job.
-
Group permission: If you check this option, only groups with
group permission can start a print job.
If you want to encrypt job accounting password, check Job Accounting
Password Encryption.
Select the appropriate option.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.
•
7
Custom Paper Size Settings: You can specify custom paper size.
Click OK until you exit the Properties or Printer properties window.
3. Maintenance
66
Installing accessories
6
Upgrading a memory module
Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine
Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.
The order information is provided for optional accessories (see "Available accessories" on page 54).
1
2
2
1
3. Maintenance
67
Installing accessories
2
2
1
1
3. Maintenance
68
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed. Replace the corresponding parts, if necessary.
1
Select
(Setup) > System > Next > Maintenance > Supplies Info. on the touch screen.
Or
2
3
Select
(Information) > Supplies Information on the touch screen.
Touch
(back) to go back to the previous screen.
Press
(Stop) button or home (
) icon to return to ready mode.
3. Maintenance
69
Setting the toner low alert
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program.
• For Windows and Mac users, you set from Samsung Easy Printer Manager >
227.
1
2
3
4
Select
(Switch to advanced mode) > Device Settings, see "Device Settings" on page
(Setup) > System > Next > Maintenance > Toner Low Alert on the touch screen.
Select the option you want.
Touch
Press
(back) to go back to the previous screen.
(Stop) button or home (
) icon to return to ready mode.
3. Maintenance
70
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and prolong the life of your machine.
• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
7
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
71
Cleaning the machine
8
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
• Use a dry lint-free cloth to clean the machine.
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
3. Maintenance
72
Cleaning the machine
3. Maintenance
73
Cleaning the machine
9
Cleaning the pickup roller
• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
3. Maintenance
74
Tips for moving & storing the machine
•
When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•
When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
75
4. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Tips for avoiding paper jams
77
• Clearing paper jams
78
• Understanding the status LED
87
• Understanding display messages
89
• This chapter gives helpful information about what to do when you encounter an error. If
your machine has a display screen, check the message on the display screen first to solve.
• If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 236).
• If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•
Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 31).
•
Do not remove paper from the tray while your machine is printing.
•
Flex, fan, and straighten paper before loading.
•
Do not use creased, damp, or highly curled paper.
•
Do not mix papers in a tray.
•
Use only recommended print media (see "Print media specifications" on page 97).
4. Troubleshooting
77
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray 1
Click this link to open an animation about clearing a jam.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
78
Clearing paper jams
2
In optional tray
Click this link to open an animation about clearing a jam.
4. Troubleshooting
79
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
80
Clearing paper jams
3
In the multi-purpose tray
Click this link to open an animation about clearing a jam.
4. Troubleshooting
81
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
1
2
3
4. Troubleshooting
82
Clearing paper jams
4
Inside the machine
Click this link to open an animation about clearing a jam.
The fuser area is hot. Turn the machine off and let the machine cool before removing paper from the fuser unit area. Failure to take care when removing paper from
this area may cause injury.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
83
Clearing paper jams
5
In exit area
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
4. Troubleshooting
84
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
85
Clearing paper jams
6
In the duplex unit area
Click this link to open an animation about clearing a jam.
4. Troubleshooting
86
Understanding the status LED
The color of the LED indicates the machine's current status.
•
•
•
•
Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).
To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 89).
You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 228).
If the problem persists, call a service representative.
4. Troubleshooting
87
Understanding the status LED
LED
Status
Off
Description
The machine is off-line.
Blinking
When the backlight blinks, the machine is receiving or printing data.
On
• The machine is on-line and can be used.
Green
• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem
is cleared, the machine resumes.
Blinking
(
) Status
Red
• Small amount of toner is left in the cartridge. The estimated cartridge lifea of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page
58).
• A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge (see
"Replacing the toner cartridge" on page 60).
• The cover is opened. Close the cover.
On
• There is no paper in the tray when receiving or printing data. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 89).
• A paper jam has occurred (see "Clearing paper jams" on page 78).
(
(
) Wireless
) Power
Blue
Blinking
The machine is connecting to a wireless network.
On
The machine is connected to a wireless network (see "Wireless network setup" on page 141).
Off
The machine is disconnected from a wireless network.
On
The machine is in power save mode.
Off
The machine is in ready mode or machine’s power is off.
Blue
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number
of pages may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even
when red LED is on and the printer stops printing.
4. Troubleshooting
88
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computer’s
Printing Status program window (see "Using Samsung Printer Status" on
page 228).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
Message
Meaning
Suggested solutions
Jam in exit area
Paper has jammed in the
exit area.
Clear the jam (see "In
exit area" on page 84).
Jam inside of machine
Paper has jammed in the
inside machine.
Clear the jam (see
"Inside the machine"
on page 83).
Paper jam in tray 1
Paper has jammed in the
tray.
Clear the jam (see "In
tray 1" on page 78).
Paper jam in tray 2
Paper has jammed in the
optional tray.
Clear the jam (see "In
optional tray" on page
79).
Paper jam in MP tray
Paper has jammed in the
multi-purpose tray.
Clear the jam (see "In
the multi-purpose tray"
on page 81).
• [tray type] indicates the tray number.
• [color] indicates the color of toner.
7
Paper Jam-related messages
Message
Jam inside of duplex
Meaning
Paper has jammed during
duplex printing. This is
applicable only to
machines with this feature.
Suggested solutions
Clear the jam (see "In
the duplex unit area"
on page 86).
4. Troubleshooting
89
Understanding display messages
8
Message
Replace new
[color] toner
Toner-related messages
Message
[color] toner not
installed
[color] toner not
compatible
Error: [error
number]
[color] Toner
Failure: [error
number]. Install
[color] toner
again
Prepare new
[color] toner
Meaning
Suggested solutions
A toner cartridge is not Reinstall the toner cartridge.
installed.
A toner cartridge is not Reinstall the toner cartridge two or
being detected
three times to confirm it is seated
properly. If the problem persists,
please call for service.
Not removed
Remove the protective film from the
protective film from
toner cartridge. Refer to Quick
toner.
Installation Guide provided with your
machine.
The indicated toner
Install the corresponding toner
cartridge is not
cartridge with a Samsung-genuine
suitable for your
cartridge (see "Replacing the toner
machine.
cartridge" on page 60).
The indicated toner
Reinstall the Samsung-genuine toner
cartridge is installed cartridge two or three times to confirm
improperly, or the
it is seated properly. If the problem
connector is polluted. persists, please call for service.
Small amount of toner
is left in the indicated
cartridge. The
estimated cartridge
lifea of toner is close.
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 58).
Meaning
The indicated toner
cartridge has almost
Replace with new reached its estimated
cartridge lifea.
[color] toner
cartridge
Replace new
[color] toner
Suggested solutions
• You can choose Stop or Continue as
shown on the control panel. If you
select Stop, the printer stops printing. If
you select Continue, the printer keeps
printing but the printing quality cannot
be guaranteed.
• Replace the toner cartridge for the best
print quality when this message
appears. Using a cartridge beyond this
stage can result in printing quality
issues (see "Replacing the toner
cartridge" on page 60).
The indicated toner
Replace the toner cartridge (see "Replacing
cartridge has reached its the toner cartridge" on page 60).
estimated cartridge lifea.
End of life,
Replace with new
[color] toner
cartridge
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates
the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
consumables" on page 53). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.
Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.
4. Troubleshooting
90
Understanding display messages
9
10
Tray-related messages
Message
Output bin is full
Meaning
The output tray is full.
Network-related messages
Suggested solutions
Remove papers from the
output tray, the machine
resumes printing. If the
problem persists, call for
service.
Paper empty in tray
[tray type]
There is no paper in the
indicated tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 32).
Paper empty in all tray
There is no paper in all
tray.
Load paper in the tray (see
"Loading paper in the tray"
on page 32).
Paper empty in MP tray There is no paper in the
multi-purpose tray.
Load paper in the multipurpose tray (see "Multipurpose tray" on page 34).
Tray 2 cassette Out
Install the optional tray 2. If
the optional tray 2 is
installed, check the cable
connecting the machine
and the optional tray 2. If
the problem persists, call for
service.
The optional tray2 is
not installed.
Message
Meaning
Suggested solutions
IP Conflict
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
802.1x Network Error
Fail to authenticate.
Check the network
authentication protocol. If
the problem persists,
contact your network
administrator.
4. Troubleshooting
91
Understanding display messages
11
Message
Misc. messages
Error: [error number]
Message
Not proper room temp
Meaning
The machine is in a
room with improper
room temperature.
Suggested solutions
Move the machine to a
room with proper room
temperature (see
"Specifications" on page
95).
Door is open. Close it
The cover is not securely
latched.
Close the cover until it
locks into place.
Error: [error number]
There is a problem in the
engine system.
Unplug the power cord
and plug it back in. If the
problem persists, call for
service.
There is a problem in the
UI system.
Unplug the power cord
and plug it back in. If the
problem persists, call for
service.
Engine System Failure:
[error number]. Call for
service
Error: [error number]
UI System Failure: [error
number]. Call for service
Error: [error number]
Fuser Unit Failure: [error
number]. Turn off then
on
There is a problem in the
fuser unit.
Reboot the power. If the
problem persists, please
call for service.
Motor Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
Error: [error number]
LSU Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
Error: [error number]
Fan Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
Error: [error number]
Sensor Failure: [error
number]. Turn off then
on. Call for service if the
problem persists
Install TR. belt unit
Meaning
Suggested solutions
There is a problem in the
motor system.
Reboot the power. If the
problem persists, please
call for service.
There is a problem in the
LSU.
Reboot the power. If the
problem persists, please
call for service.
There is a problem in the
fan system.
Reboot the power. If the
problem persists, please
call for service.
There is a problem in the
sensor.
Reboot the power. If the
problem persists, please
call for service.
The transfer belt is not
installed.
Install a Samsunggenuine transfer belt.
4. Troubleshooting
92
Understanding display messages
Message
Meaning
TR. belt Not compatible
The transfer belt of the
machine is not for your
machine.
Install the a Samsunggenuine part designed
for your machine.
Prepare TR. belt
The life of the transfer
belt will be expired
soon.
Replace TR. belt
The life of the transfer
belt has expired.
Replace the transfer belt
with a new one. If the
problem persists, please
call for service.
Prepare fuser unit
The estimated life of the
fuser unit is close.
Prepare a new fuser unit
for replacement, please
call for service.
Replace fuser unit
The life of the fuser unit
has expired.
Replace the fuser unit
with a new one. If the
problem persists, please
call for service.
• Replace retard roller
The life of the roller has
expired.
Replace the roller with a
new one. If the problem
persists, please call for
service.
The waste toner
container is almost full.
Prepare a new waste
toner container for a
replacement.
• Replace pickup roller
Waste toner near full
Suggested solutions
Message
Meaning
Suggested solutions
Waste tank full
The waste toner
container is full.
Replace the waste toner
container with a
Samsung-genuine waste
toner container (see
"Replacing the waste
toner container" on page
63).
Waste Not Installed
The waste toner
container is not
installed.
Install the waste toner
container. If it is already
installed, try to reinstall
the waste toner
container. If the problem
persists, call for service.
4. Troubleshooting
93
5. Appendix
This chapter provides product specifications and information concerning applicable regulations.
• Specifications
95
• Regulatory information
105
• Copyright
116
Specifications
1
General specifications
The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information.
Items
Description
Dimensiona
Width x Length x Height
420 x 452.5 x 353.3 mm (16.54 x 17.81 x 13.90 inches)
Weighta
Machine with consumables
20.15 Kg (44.42 lbs)
Noise Levelb c
Ready mode
Less than 37 dB (A)
Print mode
Less than 54 dB (A)
Operation
10 to 30 °C (50 to 86 °F)
Storage (packed)
-20 to 40 °C (-4 to 104 °F)
Operation
20 to 80% RH
Storage (packed)
10 to 90% RH
110 volt models
AC 110 - 127 V
220 volt models
AC 220 - 240 V
Temperature
Humidity
Power ratingd
5. Appendix
95
Specifications
Items
Power consumptione
Wirelessg
a.
b.
c.
d.
e.
f.
g.
Description
Average operating mode
Less than 450 W
Ready mode
Less than 14 W
Power save mode
Less than 2.5 W
Power off mode f
Less than 0.1 W
Network Standby Mode (All Port Activation)
Less than 3.07 W
Module
SPW-B43143U
Dimensions and weight are measured without a other accessories.
Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
China only: If the equipment's noise is louder than 63 db (A), the equipment should be placed in region of relatively independent advice.
See the rating label on the machine for the correct voltage (V), frequency (hertz) and of current (A) for your machine.
The power consumption may be affected by the machine’s status, setting conditions, operating environment, and measuring equipment and method the country uses.
Power consumption can be completely avoided only when the power cable is not connected.
Wireless models only (see "Features by model" on page 7).
5. Appendix
96
Specifications
2
Print media specifications
Type
Plain paper b#c
Size
Letter
Legal
US Folio
A4
Oficio
JIS B5
ISO B5
Executive
Statement
A5
Weight/Capacitya
Dimensions
216 x 279 mm (8.5 x 11 inches)
216 x 356 mm (8.5 x 14 inches)
216 x 330 mm (8.5 x 13 inches)
210 x 297 mm (8.27 x 11.69 inches)
216 x 343 mm (8.5 x 13.5 inches)
182 x 257 mm (7.17 x 10.12 inches)
176 x 250 mm (6.93 x 9.84 inches)
184 x 267 mm (7.25 x 10.5 inches)
140 x 216 mm (5.5 x 8.5 inches)
148 x 210 mm (5.83 x 8.27 inches)
105 x 148 mm (4.13 x 5.83 inches)
A6
Tray1/ Optional tray
Multi-purpose tray
70 to 90 g/m2 (19 to 24 lbs bond)
70 to 90 g/m2 (19 to 24 lbs bond)
• Tray1: 250 sheets of 80 g/m2 (21 lbs bond)
• 50 sheets
• Optional tray: 520 sheets of 80 g/m2 (20 lbs bond)
70 to 90 g/m2 (19 to 24 lbs bond)
• 150 sheets of 80 g/m2 (21 lbs bond)
Not available in optional tray.
Envelope
Envelope
Monarch
Envelope No.
10
Envelope No. 9
Envelope DL
Envelope C5
Envelope C6
98 x 191 mm (3.87 x 7.5 inches)
105 x 241 mm (4.12 x 9.5 inches)
75 to 90 g/m2 (20 to 24 lbs bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 20 sheets
• 5 sheets
Not available in optional tray.
98 x 225 mm (3.87 x 8.87 inches)
110 x 220 mm (4.33 x 8.66 inches)
162 x 229 mm (6.38 x 9.02 inches)
114 x 162 mm (4.49 x 6.38 inches)
5. Appendix
97
Specifications
Type
Thick paper b c
Thicker paper b c
Size
Refer to the
Plain paper
section
Refer to the
Plain paper
section
Weight/Capacitya
Dimensions
Refer to the Plain paper section
Refer to the Plain paper section
Tray1/ Optional tray
Multi-purpose tray
91 to 105 g/m2 (24 to 28 lbs bond)
91 to 105 g/m2 (24 to 28 lbs bond)
• 50 sheets of 105 g/m2 (28 lbs bond)
• 10 sheets
164 to 220 g/m2 (43 to 59 lbs bond)
164 to 220 g/m2 (43 to 59 lbs bond)
• 50 sheets of 220 g/m2 (59 lbs bond)
• 10 sheets
Not available in optional tray.
Thin paper
Cotton, Color,
Pre-printed
Refer to the
Plain paper
section
Refer to the
Plain paper
section
Refer to the Plain paper section
Refer to the Plain paper section
60 to 70 g/m2 (16 to 19 lbs bond)
60 to 70 g/m2 (16 to 19 lbs bond)
• 250#sheets of 70 g/m2 (19 lbs bond)
• 50 sheets
75 to 90 g/m2 (20 to 24 lbs bond)
75 to 90 g/m2 (20 to 24 lbs bond)
• 250 sheets of 80 g/m2 (21 lbs bond)
• 50 sheets
Not available in optional tray.
Recycled
Transparency
Refer to the
Plain paper
section
Letter, A4
Refer to the Plain paper section
Refer to the Plain paper section
70 to 90 g/m2 (19 to 24 lbs bond)
70 to 90 g/m2 (19 to 24 lbs bond)
• 250 sheets of 80 g/m2 (21 lbs bond)
• 50 sheets
138 to 146 g/m2 (35 to 39 lbs bond)
138 to 146 g/m2 (35 to 39 lbs bond)
• 50 sheets
• 10 sheets
Not available in optional tray.
Labels
d
Letter, Legal,
US Folio, A4,
JIS B5, ISO B5,
Executive, A5
Refer to the Plain paper section
120 to 150 g/m2 (32 to 40 lbs bond)
120 to 150 g/m2 (32 to 40 lbs bond)
• 50 sheets
• 10 sheets
Not available in optional tray.
5. Appendix
98
Specifications
Type
Card stock b c
Size
Letter, Legal,
US Folio, A4,
JIS B5, ISO B5,
Executive, A5
Weight/Capacitya
Dimensions
Refer to the Plain paper section
Tray1/ Optional tray
Multi-purpose tray
121 to 163 g/m2 (32 to 43 lbs bond)
121 to 163 g/m2 (32 to 43 lbs bond)
• 50 sheets
• 10 sheets
Index card 3 x 5 is supported
Bond paper
Archive,
Punched paper,
Letterhead
Glossy Photo b
Refer to the
Plain paper
section
Refer to the
Plain paper
section
Letter, A4,
Postcard 4x6
Refer to the Plain paper section
105 to 120 g/m2 (28 to 32 lbs bond)
105 to 120 g/m2 (28 to 32 lbs bond)
• 50 sheets
• 10 sheets
Refer to the Plain paper section
• 250 sheets
• 50 sheets
Refer to the Plain paper section
111 to 130 g/m2 (30 to 35 lbs bond) for tray
111 to 130 g/m2 (30 to 35 lbs bond)
• Tray1: 30 sheets
• 5 sheets
• Optional tray: 50 sheets
Refer to the Plain paper section
131 to 175 g/m2 (35 to 47 lbs bond)
131 to 175 g/m2 (35 to 47 lbs bond)
• Tray1: 30 sheets
• 5 sheets
• Optional tray: 50 sheets
Refer to the Plain paper section
176 to 220 g/m2 (47 to 59 lbs bond)
176 to 220 g/m2 (47 to 59 lbs bond)
• Tray1: 30 sheets
• 5 sheets
• Optional tray: 50 sheets
5. Appendix
99
Specifications
Type
Minimum size (custom)
Size
Dimensions
• Tray1: 98 x 127 mm (3.86 x 5
inches)
• Optional tray: 148.5 x 210 mm
(5.85 x 8.27 inches)
Maximum size (custom)
a.
b.
c.
d.
Weight/Capacitya
Tray1/ Optional tray
• 60 to 220 g/m2 ( 16 to 59 lbs bond) for tray1.
Multi-purpose tray
60 to 220 g/m2 ( 16 to 59 lbs bond)
• 60 to 163 g/m2 ( 16 to 43 lbs bond) for optional tray.
• Multi-Purpose tray: 76 x
127 mm (3 x 5 inches)
216 x 356 mm (8.5 x 14 inches)
Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
Post card 4 x 6 is supported for tray1/ Multi-purpose tray.
Index card (3 x 5) is supported for Multi-purpose tray.
The smoothness of the labels used in this machine is 100 to 250 (sheffield). This means the numeric level of smoothness.
5. Appendix
100
Specifications
3
System requirements
Microsoft® Windows®
Operating system
Windows® XP
Windows Server® 2003
Windows Server® 2008
Windows Vista®
Windows® 7
Windows Server® 2008 R2
Windows® 8
Windows® 8.1
Windows Server® 2012
Requirement (recommended)
CPU
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
Intel® Pentium® III 933 MHz (Pentium IV 1 GHz)
Intel® Pentium® IV 1 GHz (Pentium IV 2 GHz)
Intel® Pentium® IV 3 GHz
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
RAM
128 MB (256 MB)
128 MB (512 MB)
512 MB (2 GB)
512 MB (1 GB)
1 GB (2 GB)
free HDD space
1.5 GB
1.25 GB to 2 GB
10 GB
15 GB
16 GB
• DVD-R/W Drive
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
Intel® Pentium® IV 1 GHz 32-bit or 64-bit processor or higher
• Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme).
512 MB (2 GB)
2 GB
10 GB
20 GB
512 MB (2 GB)
32 GB
• DVD-R/W Drive
Intel® Pentium® IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz or faster)
Windows Server® 2012 R2
• Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.
• Users who have administrator rights can install the software.
• Windows Terminal Services is compatible with your machine.
5. Appendix
101
Specifications
Mac
Operating system
CPU
Mac OS X 10.5
• Intel® processors
Mac OS X 10.6
Mac OS X 10.7 - 10.9
• 867 MHz or faster Power PC G4/G5
• Intel® processors
• Intel® processors
Requirements (Recommended)
RAM
512 MB (1 GB)
1 GB (2 GB)
2 GB
Free HDD space
1 GB
1 GB
4 GB
Linux
Items
Requirements
Red Hat Enterprise Linux 5, 6
Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19
openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3
Operating system
Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04
SUSE Linux Enterprise Desktop 10, 11
Debian 5.0, 6.0, 7.0, 7.1
CPU
RAM
Free HDD space
Mint 13, 14 , 15
Pentium IV 2.4GHz (Intel Core™2)
512 MB (1 GB)
1 GB (2 GB)
5. Appendix
102
Specifications
Unix
Items
Requirements
Sun Solaris 9, 10, 11 (x86, SPARC)
Operating system
HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium)
Free HDD space
IBM AIX 5.1, 5.2, 5.3, 5.4, 6.1 7.1 (PowerPC)
Up to 100 MB
5. Appendix
103
Specifications
4
Network environment
Network and wireless models only (see "Features by model" on page 7).
You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the
machine.
Items
Network interface
Specifications
• Ethernet 10/100/1000 Base-TX Wired Lan
Network operating system
• 802.11b/g/n Wireless LAN
• Windows® XP, Windows Server® 2003, Windows Vista®, Windows® 7, Windows® 8, Windows
Server® 2008 R2
• Various Linux OS
• Mac OS X 10.5 -10.9
Network protocols
• UNIX OS
• TCP/IPv4
• DHCP, BOOTP
• DNS, WINS, Bonjour, SLP, UPnP
• Standard TCP/IP Printing (RAW), LPR, IPP, WSD, AirPrint, Google Cloud Print, ThinPrint
• SNMPv 1/2/3, HTTP, IPSec
Wireless security
• TCP/IPv6 (DHCP, DNS, Standard TCP/IP Printing, LPR, SNMPv 1/2/3, HTTP, IPSec)
• Authentication: Open System, Shared Key, WPA-Enterprise/ Personal, WPA2-Enterprise/Personal
• Encryption: WEP64, WEP128, TKIP, AES
5. Appendix
104
Regulatory information
This machine is designed for a normal work environment and certified with
several regulatory statements.
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
5
Laser safety statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is
certified as a Class I laser product conforming to the requirements of IEC 608251 : 2007.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above
a Class I level during normal operation, user maintenance or prescribed service
condition.
Warning
Never operate or service the printer with the protective cover removed from
laser/scanner assembly. The reflected beam, although invisible, can damage
your eyes.
5. Appendix
105
Regulatory information
6
9
Ozone safety
China only
This product’s ozone emission rate is under 0.1 ppm. Because
ozone is heavier than air, keep the product in a place with good
ventilation.
7
Power saver
Website: http://www.samsung.com/cn/support/location/
supportServiceLocation.do?page=SERVICE.LOCATION
This printer contains advanced energy conservation technology
that reduces power consumption when it is not in active use.
When the printer does not receive data for an extended period of
time, power consumption is automatically lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
For ENERGY STAR certified models, the ENRGY STAR label will be on
your machine. Check if your machine is ENERGY STAR certified.
8
Recycling
Recycle or dispose of the packaging material for this product in an
environmentally responsible manner.
5. Appendix
106
Regulatory information
10
Correct disposal of this product (Waste electrical &
electronic equipment)
(Applicable in countries with separate collection
systems)
(The United States of America only)
Dispose unwanted electronics through an approved recycler. To find the nearest
recycling location, go to our website: www.samsung.com/recyclingdirect Or
call, (877) 278 - 0799
11
State of California Proposition 65 Warning (US Only)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of
their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these
items from other s of waste and recycle them responsibly to promote the
sustainable reuse of material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for details of
where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for
disposal.
12
Radio frequency emissions
FCC information to the user
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•
This device may not cause harmful interference, and
•
This device must accept any interference received, including interference
that may cause undesired operation.
5. Appendix
107
Regulatory information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
•
Consult the dealer or experienced radio TV technician for help.
Change or modifications not expressly approved by the manufacturer
responsible for compliance could void the user's authority to operate the
equipment.
Canadian radio interference regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and
Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme sur le
matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par l’Industrie et
Sciences Canada.
13
United States of America
Federal Communications Commission (FCC)
Intentional emitter per FCC Part 15
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. This section is only applicable if these devices are present.
Refer to the system label to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for use in the
United States of America if an FCC ID number is on the system label.
5. Appendix
108
Regulatory information
The FCC has set a general guideline of 20 cm (8 inches) separation between the
device and the body, for use of a wireless device near the body (this does not
include extremities). This device should be used more than 20 cm (8 inches)
from the body when wireless devices are on. The power output of the wireless
device (or devices), which may be embedded in your printer, is well below the
RF exposure limits as set by the FCC.
FCC Statement for Wireless LAN use:
While installing and operating this transmitter and antenna combination
the radio frequency exposure limit of 1 mW/cm2 may be exceeded at
distances close to the antenna installed. Therefore, the user must maintain
a minimum distance of 20 cm from the antenna at all times. This device
cannot be collocated with another transmitter and transmitting antenna.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Operation of this device is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation of the device.
14
Russia / Kazakhstan / Belaru only
Wireless devices are not user serviceable. Do not modify them in any way.
Modification to a wireless device will void the authorization to use it.
Contact manufacturer for service.
5. Appendix
109
Regulatory information
15
18
Germany only
Replacing the Fitted Plug (for UK Only)
Important
16
Turkey only
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug
and has a 13 amp fuse. When you change or examine the fuse, you must re-fit
the correct 13 amp fuse. You then need to replace the fuse cover. If you have lost
the fuse cover, do not use the plug until you have another fuse cover.
Contact the people from you purchased the machine.
The 13 amp plug is the most widely used in the UK and should be suitable.
However, some buildings (mainly old ones) do not have normal 13 amp plug
sockets. You need to buy a suitable plug adaptor. Do not remove the moulded
plug.
17
Thailand only
If you cut off the moulded plug, get rid of it straight away.
This telecommunication equipment conforms to NTC technical requirement.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
5. Appendix
110
Regulatory information
Important warning:
19
Declaration of conformity (European countries)
You must earth this machine.
The wires in the mains lead have the following color code:
Approvals and Certifications
• Green and Yellow: Earth
• Blue: Neutral
• Brown: Live
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
Hereby, Samsung Electronics, declares that this [C2620x series] is in
compliance with the essential requirements and other relevant
provisions of R&TTE Directive 1999/5/EC.
You must connect the green and yellow wire to the pin marked by the letter “E”
or by the safety ‘Earth symbol’ or colored green and yellow or green.
The declaration of conformity may be consulted at
www.samsung.com, go to Support > Download center and enter
your printer (MFP) name to browse the EuDoC.
You must connect the blue wire to the pin which is marked with the letter “N” or
colored black.
January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of
the member states related to low voltage equipment.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
January 1, 1996: Council Directive 2004/108/EC, approximation of the laws of
the Member States related to electromagnetic compatibility.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity. A full declaration, defining the relevant Directives and referenced
standards can be obtained from your Samsung Electronics Co., Ltd.
representative.
5. Appendix
111
Regulatory information
EC Certification
Certification to 1999/5/EC Radio Equipment & Telecommunications Terminal
Equipment Directive (FAX)
This Samsung product has been self-certified by Samsung for pan-European
single terminal connection to the analogue public switched telephone network
(PSTN) in accordance with Directive 1999/5/EC. The product has been designed
to work with the national PSTNs and compatible PBXs of the European
countries:
European radio approval information (for products
fitted with EU-approved radio devices)
Low power, Radio LAN type devices (radio frequency (RF) wireless
communication devices), operating in the 2.4 GHz/5 GHz band, may be present
(embedded) in your printer system which is intended for home or office use. This
section is only applicable if these devices are present. Refer to the system label
to verify the presence of wireless devices.
Wireless devices that may be in your system are only qualified for
use in the European Union or associated areas if a CE mark is on the
system label.
In the event of problems, you should contact the Euro QA Lab of Samsung
Electronics Co., Ltd. in the first instance.
The product has been tested against TBR21. To assist in the use and application
of terminal equipment which complies with this standard, the European
Telecommunication Standards Institute (ETSI) has issued an advisory document
(EG 201 121) which contains notes and additional requirements to ensure
network compatibility of TBR21 terminals. The product has been designed
against, and is fully compliant with, all of the relevant advisory notes contained
in this document.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as set by the European
Commission through the R&TTE directive.
European states qualified under wireless approvals:
EU countries
European states with restrictions on use:
EU
EEA/EFTA countries
No limitations at this time
5. Appendix
112
Regulatory information
20
Regulatory compliance statements
Wireless guidance
Low power, Radio LAN devices (radio frequency (RF) wireless communication
devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in
your printer system. The following section is a general overview of
considerations while operating a wireless device.
Additional limitations, cautions, and concerns for specific countries are listed in
the specific country sections (or country group sections). The wireless devices in
your system are only qualified for use in the countries identified by the Radio
Approval Marks on the system rating label. If the country you will be using the
wireless device in, is not listed, contact your local Radio Approval agency for
requirements. Wireless devices are closely regulated and use may not be
allowed.
The power output of the wireless device or devices that may be embedded in
your printer is well below the RF exposure limits as known at this time. Because
the wireless devices (which may be embedded into your printer) emit less
energy than is allowed in radio frequency safety standards and
recommendations, manufacturer believes these devices are safe for use.
Regardless of the power levels, care should be taken to minimize human contact
during normal operation.
As a general guideline, a separation of 20 cm (8 inches) between the wireless
device and the body, for use of a wireless device near the body (this does not
include extremities) is typical. This device should be used more than 20 cm (8
inches) from the body when wireless devices are on and transmitting.
This transmitter must not be collocated or operation in conjunction with any
other antenna or transmitter.
Some circumstances require restrictions on wireless devices. Examples of
common restrictions are listed below:
Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations
require wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 (also known as wireless Ethernet) and Bluetooth
communication devices are examples of devices that provide wireless
communication.
In environments where the risk of interference to other devices or
services is harmful or perceived as harmful, the option to use a wireless
device may be restricted or eliminated. Airports, Hospitals, and
Oxygen or flammable gas laden atmospheres are limited examples
where use of wireless devices may be restricted or eliminated. When in
environments where you are uncertain of the sanction to use wireless
devices, ask the applicable authority for authorization prior to use or
turning on the wireless device.
5. Appendix
113
Regulatory information
Every country has different restrictions on the use of wireless devices.
Since your system is equipped with a wireless device, when traveling
between countries with your system, check with the local Radio
Approval authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.
If your system came equipped with an internal embedded wireless
device, do not operate the wireless device unless all covers and shields
are in place and the system is fully assembled.
Wireless devices are not user serviceable. Do not modify them in any
way. Modification to a wireless device will void the authorization to
use it. Contact manufacturer for service.
Only use drivers approved for the country in which the device will be
used. See the manufacturer System Restoration Kit, or contact
manufacturer Technical Support for additional information.
5. Appendix
114
Regulatory information
21
China only
5. Appendix
115
Copyright
© 2014 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
•
Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
•
Microsoft, Windows, Windows Vista, Windows 7, Windows 8, and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft
Corporation.
•
Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks of Google Inc.
•
Google Cloud Print is a trademark of Google Inc.
•
iPad, iPhone, iPod touch, Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks
of Apple Inc.
•
All other brand or product names are trademarks of their respective companies or organizations.
Refer to the 'LICENSE.txt' file in the provided CD-ROM for the open source license information.
REV. 1.00
5. Appendix
116
User’s Guide
ADVANCED
ADVANCED
This guide provides information about installation, advanced configuration,
operation and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
BASIC
This guide provides information concerning installation, basic operation and troubleshooting
on Windows.
ADVANCED
1. Software Installation
3. Useful Setting Menus
Installation for Mac
121
Information
172
Reinstallation for Mac
122
Layout
173
Installation for Linux
123
Paper
174
Reinstallation for Linux
124
Graphic
175
System Setup
176
Emulation
179
Network
180
Admin Setup
182
2. Using a Network-Connected
Machine
Useful network programs
126
Eco
183
Wired network setup
127
Direct USB
184
Installing driver over the network
130
Job Status
185
IPv6 configuration
138
Counter
186
Wireless network setup
141
Help
187
Samsung Mobile Print
159
Using the NFC feature
160
AirPrint
164
Google Cloud Print™
166
4. Special Features
Altitude adjustment
189
Understanding the pop-up keyboard
190
Printing features
191
Using Direct Printing Utility
206
118
ADVANCED
Mac printing
208
Linux printing
210
Unix printing
212
Using optional device features
214
Operating system problems
251
5. Useful Management Tools
Accessing management tools
216
Easy Capture Manager
217
Samsung AnyWeb Print
218
Samsung Easy Color Manager
219
Easy Eco Driver
220
Using SyncThru™ Web Service
221
Using Samsung Easy Printer Manager
225
Using Samsung Printer Status
228
Using Samsung Printer Experience
230
6. Troubleshooting
Paper feeding problems
237
Power and cable connecting problems
238
Printing problems
239
Printing quality problems
243
119
1. Software Installation
This chapter provides instructions for installing essential and helpful software for use in an environment where the
machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using
the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network
connected machine’s driver (see "Installing driver over the network" on page 130).
• Installation for Mac
121
• Reinstallation for Mac
122
• Installation for Linux
123
• Reinstallation for Linux
124
• If you are a Windows OS user, refer to the Basic Guide for installing the machine’s driver (see
"Installing the driver locally" on page 22).
• Only use a USB cable no longer than 3 meters (118 inches).
Installation for Mac
1
Make sure that the machine is connected to your computer and
powered on.
10
Select USB Connected Printer on the Printer Connection Type and
click Continue.
2
Insert the supplied software CD into your CD-ROM drive.
11
Click Add Printer button to select your printer and add it to your printer
list.
12
13
Click Continue.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•
4
5
6
7
8
After the installation is finished, click Close.
For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
9
Enter the password and click OK (or Install Software).
1. Software Installation
121
Reinstallation for Mac
If the printer driver does not work properly, uninstall the driver and reinstall it.
1
Open the Applications folder > Samsung > Printer Software
Uninstaller.
2
3
4
5
To uninstall printer software, click Continue.
Check the program you want to delete and click Uninstall.
Enter the password and click OK.
After the uninstallation is finished, click Close.
If a machine has already been added, delete it from the Print Setup Utility
or Print & Fax.
1. Software Installation
122
Installation for Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
1
Installing the Unified Linux Driver
8
9
10
11
When installation finished, launch printing utility (Go to System >
Administration > Printing or execute "system-config-printer"
command in Terminal program).
Click Add button.
Select your printer.
Click Forward button and add it to your system.
You must log in as a super user (root) to install the machine software. If you
are not a super user, ask your system administrator.
1
Make sure that the machine is connected to your computer and
powered on.
2
3
Copy Unified Linux Driver package to your system.
4
5
6
Extract the package.
7
Proceed with installation.
Open Terminal program and go to the folder that you copied the
package to.
Move to uld folder.
Execute "./install.sh" command (If you're not logged in as root, execute
the command with "sudo" as "sudo ./install.sh")
1. Software Installation
123
Reinstallation for Linux
If the printer driver does not work properly, uninstall the driver and reinstall it.
Open Terminal program.
1
2
3
Move to uld folder extracted from Unified Linux Driver package.
4
Proceed with uninstallation.
Execute "./uninstall.sh" command (If you're not logged in as root,
execute the command with "sudo" as "sudo ./uninstall.sh")
1. Software Installation
124
2. Using a NetworkConnected Machine
This chapter gives you step-by-step instructions for setting up a network connected machine and software.
• Useful network programs
126
• Wired network setup
127
• Installing driver over the network
130
• IPv6 configuration
138
• Wireless network setup
141
• Samsung Mobile Print
159
• Using the NFC feature
160
• AirPrint
164
• Google Cloud Print™
166
Useful network programs
There are several programs available to setup the network settings easily in a
network environment. For the network administrator especially, managing
several machines on the network is possible.
• Before using the programs below, set the IP address first.
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
2
SyncThru™ Web Admin Service
Web-based machine management solution for network administrators.
SyncThru™ Web Admin Service provides you with an efficient way of managing
network devices and lets you remotely monitor and troubleshoot network
machines from any site with corporate internet access.
•
Download this program from Samsung website (http://www.samsung.com
> find your product > Support or Downloads).
1
SyncThru™ Web Service
3
SetIP wired network setup
The web server embedded on your network machine allows you to do the
following tasks (see "Using SyncThru™ Web Service" on page 221).
•
Check the supplies information and status.
This utility program allows you to select a network interface and manually
configure the IP addresses for use with the TCP/IP protocol.
•
Customize machine settings.
•
See "IPv4 configuration using SetIP (Windows)" on page 127.
•
Set the email notification option. When you set this option, the machine
status (toner cartridge shortage or machine error) will be sent to a certain
person's email automatically.
•
See "IPv4 configuration using SetIP (Mac)" on page 128.
•
See "IPv4 configuration using SetIP (Linux)" on page 129.
•
Configure the network parameters necessary for the machine to connect to
various network environments.
• The machine that does not support the network port, it will not be able
to use this feature (see "Rear view" on page 19).
• TCP/IPv6 is not supported by this program.
2. Using a Network-Connected Machine
126
Wired network setup
4
5
Printing a network configuration report
Setting IP address
You can print Network Configuration Report from the machine’s control panel
that will show the current machine’s network settings. This will help you to set
up a network.
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 19).
• TCP/IPv6 is not supported by this program.
First, you have to set up an IP address for network printing and management. In
most cases a new IP address will be automatically assigned by a DHCP (Dynamic
Host Configuration Protocol) server located on the network.
IPv4 configuration using SetIP (Windows)
Touch
(Setup) on the touch screen and select Network > Network
Before using the SetIP program, disable the computer firewall from Control
Panel > Security Center > Windows Firewall.
Configuration.
The following instructions may differ for your model.
Using this Network Configuration Report, you can find your machine’s MAC
address and IP address.
For example:
•
MAC Address: 00:15:99:41:A2:78
•
IP Address: 169.254.192.192
1
Download the software from the Samsung website then unpack and
install it: (http://www.samsung.com > find your product > Support or
Downloads).
2
3
Follow the instructions in the installation window.
Connect your machine to the network with a network cable.
2. Using a Network-Connected Machine
127
Wired network setup
4
5
Turn on the machine.
The following instructions may vary from your model.
From the Windows Start menu, select All Programs > Samsung
Printers > SetIP > SetIP.
6
Click the
icon (third from left) in the SetIP window to open the TCP/IP
configuration window.
7
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 127) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
8
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
IPv4 configuration using SetIP (Mac)
Before using the SetIP program, disable the computer firewall from System
Preferences > Security (or Security & Privacy) > Firewall.
1
2
Connect your machine to the network with a network cable.
3
Double-click the CD-ROM icon that appears on your Mac desktop.
Insert the supplied software CD into your CD-ROM drive.
•
4
5
6
7
8
For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
2. Using a Network-Connected Machine
128
Wired network setup
9
10
Enter the password and click OK (or Install Software).
IPv4 configuration using SetIP (Linux)
When the message that warns that all applications will close on your
computer appears, click Continue.
Before using the SetIP program, disable the computer firewall from System
Preferences or Administrator.
11
Select Network Connected Printer (Wired or Wireless) on the Printer
Connection Type and click Set IP Address button.
12
13
Click the
icon (third from left) in the SetIP window to open the TCP/
IP configuration window.
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 127) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
14
The following instructions may vary from your model or operating systems.
1
2
Download SetIP program from Samsung web site and extract it.
3
4
Click to open the TCP/IP configuration window.
Double-click the SetIPApplet.html file in cdroot/Linux/noarch/
at_opt/share/utils folder.
Enter the machine’s new information into the configuration window. In
a corporate intranet, you may need to have this information assigned by
a network manager before proceeding.
Find the machine’s MAC address from the Network Configuration Report
(see "Printing a network configuration report" on page 127) and enter it
without the colons. For example, 00:15:99:29:51:A8 becomes
0015992951A8.
Click Apply, and then click OK. The machine will automatically print the
Network Configuration Report. Confirm that all the settings are
correct.
5
The machine will automatically print the Network Configuration
Report.
2. Using a Network-Connected Machine
129
Installing driver over the network
• Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
2
Insert the supplied software CD into your CD-ROM drive.
• The machine that does not support the network interface, it will not be
able to use this feature (see "Rear view" on page 19).
• You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.
For windows, select the printer driver and software in the Select
Software to Install window.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
6
Windows
•
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
The firewall software might be blocking network communication. Before
connecting the device to the network, disable the computer’s firewall.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 127).
3
Review and accept the installation agreements in the installation
window. Then, click Next.
4
Select Network on the Printer Connection Type screen. Then, click
Next.
5
Follow the instructions in the installation window.
2. Using a Network-Connected Machine
130
Installing driver over the network
From the Windows 8 Start Screen
4
You can print a Network Configuration Report from the machine’s control
panel that will show the current machine’s host name (see "Printing a
network configuration report" on page 127).
• The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
• You can download Samsung Printer Experience app from the
Windows Store. You need have a Microsoft account to use the Windows
Store.
a From Charms, select Search.
b Click Store.
c Search and click Samsung Printer Experience.
d Click Install.
• If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, www.samsung.com > find your
product > Support or downloads.
• If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
1
Make sure that the machine is connected to the network and powered
on. Also, your machine’s IP address should have been set (see "Setting IP
address" on page 127).
2
3
From Charms, select Settings > Change PC settings > Devices.
Click the model name or host name you wish to use.
5
The driver is automatically installed from the Windows Update.
Silent installation Mode
Silent installation mode is an installation method that does not require any user
intervention. Once you start the installation, the machine driver and software
are automatically installed on your computer. You can start the silent installation
by typing /s or /S in the command window.
Command-line Parameters
Following table shows commands that can be used in the command window.
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can be
operated solely.
Click Add a device.
Discovered machines will be shown on the screen.
2. Using a Network-Connected Machine
131
Installing driver over the network
Command- line
/s or
/S
Definition
Starts silent installation.
Description
Installs machine drivers
without prompting any UIs
or user intervention.
Command- line
/p”<port name>” or
Definition
Specifies printer port.
/P”<port name>”
Network Port will
be created by use
of Standard TCP/IP
Port monitor. For
local port, this port
must exist on
system before
being specified by
command.
Description
Printer port name can be
specified as IP address,
hostname, USB local port
name, IEEE1284 port name
or network path.
For example:
•
/p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer. /
p”USB001”, /P”LPT1:”, /
p”hostname”
• /
p"\\computer_name\shar
ed_printer" or
"\\xxx.xxx.xxx.xxx\shared
_printer" in where,
"\\computer_name\share
d_printer" or
"\\xxx.xxx.xxx.xxx\shared
_printer" means the
network path to the
printer by entering two
slashes, the computer
name or local IP address
of the PC sharing the
printer, and then the
share name of the printer.
2. Using a Network-Connected Machine
132
Installing driver over the network
Command- line
/a”<dest_path>” or
/A”<dest_path>”
Definition
Specifies destination path
for installation.
The destination
path should be a
fully qualified path.
Description
Since machine drivers
should be installed on the OS
specific location, this
command applies to only
application software.
Command- line
/up”<printer
name>” or
/UP”<printer
name>”
/d or
/n”<Printer name>”
or
/N”<Printer name>”
/nd or
/ND
/x or
/X
Specifies printer name.
Printer instance shall be
created as specified printer
name.
Commands not to set the
installed driver as a default
machine driver.
Uses existing machine
driver files to create printer
instance if it is already
installed.
With this parameter, you can
add printer instances as your
wishes.
It indicates installed machine
driver will not be the default
machine driver on your
system if there are one or
more printer drivers
installed. If there is no
installed machine driver on
your system, then this option
won’t be applied because
Windows OS will set installed
printer driver as a default
machine driver.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
/D
/v”<share name>”
or
/V”<share name>”
/o or
Definition
Removes only specified
printer instance and not
the driver files.
Uninstalls all device drivers
and applications from your
system.
Shares installed machine
and add other available
platform drivers for Point &
Print.
/O
Opens Printers and Faxes
folder after installation.
/h, /H or /?
Shows Command-line Usage.
Description
This command provides a
way to remove only specified
printer instance from your
system without effecting
other printer drivers. It will
not remove printer driver
files from your system.
This command will remove
all installed device drivers
and application software
from your system.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
This command will open
Printers and Faxes folder
after the silent installation.
2. Using a Network-Connected Machine
133
Installing driver over the network
7
Mac
1
2
3
Make sure that the machine is connected to your network and powered
on.
Enter the password and click OK (or Install Software).
11
Click Add Printer button to select your printer and add it to your printer
list.
12
13
14
Click IP and Select HP Jetdirect - Socket in Protocol.
15
if Auto Select does not work properly, choose Select Printer Software and
your machine name in Print Using.
16
17
18
Click Add.
Insert the supplied software CD into your CD-ROM drive.
Select Network Connected Printer (Wired or Wireless) on the Printer
Connection Type and click Continue.
Enter the machine’s IP address in the Address input field.
Enter the queue name in the Queue input field. If you cannot determine
the queue name for your machine server, try using the default queue
first.
Double-click the CD-ROM icon that appears on your Mac desktop.
•
4
5
6
7
8
9
10
For Mac OS X 10.8, Double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Continue.
After the installation is finished, click Close.
Click Agree to agree to the license agreement.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
2. Using a Network-Connected Machine
134
Installing driver over the network
8
Linux
You need to download Linux software packages from the Samsung website to
install the printer software (http://www.samsung.com > find your product >
Support or Downloads).
9
10
11
Click Add button.
Select AppSocket/HP JetDirect and enter your machine’s IP address.
Click Forward button and add it to your system.
Add a network printer
1
Make sure that the machine is connected to your network and powered
on. Also, your machine’s IP address should have been set.
2
3
Copy Unified Linux Driver package to your system.
Open Terminal program and go to the folder that you copied the
package to.
4
5
6
Extract the package.
Move to uld folder.
Execute “./install.sh” command (If you are not logged in as root,
execute the command with “sudo” as “sudo ./install.sh”).
7
8
Proceed with installation.
1
2
3
4
5
6
7
8
Double-click the Unified Driver Configurator.
Click Add Printer.
The Add printer wizard window opens. Click Next.
Select Network printer and click the Search button.
The printer’s IP address and model name appears on list field.
Select your machine and click Next.
Enter the printer description and click Next.
After the machine is added, click Finish.
When installation finished, launch Printing utility (Go to System >
Administration > Printing or execute “system-config-printer”
command in Terminal program).
2. Using a Network-Connected Machine
135
Installing driver over the network
9
UNIX
• Make sure your machine supports the UNIX operating system before
installing the UNIX printer driver (see "Operating System" on page 7).
See administration guide of your UNIX OS for details.
4
For example, on IBM AIX, use the following commands.
• The commands are marked with “”, when typing the commands, do not
type “”.
• Some features and optional goods may not be available depending on
model or country (see "Operating System" on page 7).
“gzip -d < enter the package name | tar xf -”
5
6
The installation procedure is common for all variants of UNIX OS mentioned.
1
From the Samsung website, download and unpack the UNIX Printer
Driver package to your computer.
2
Acquire root privileges.
the unpacked directory.
Run the install script.
“./install –i”
To use the UNIX printer driver, you have to install the UNIX printer driver
package first, then setup the printer. You can download the UNIX printer driver
package from the Samsung website (http://www.samsung.com > find your
product > Support or Downloads).
Installing the UNIX printer driver package
Unpack the UNIX printer driver package.
install is the installer script file which is used to install or uninstall the
UNIX Printer Driver package.
Use “chmod 755 install” command to give the permission to the
installer script.
7
8
Execute the “./install –c” command to verify installation results.
Run “installprinter” from the command line. This will bring up the Add
Printer Wizard window. Setup the printer in this window referring to
the following procedures.
“su -”
3
Copy the appropriate driver archive to the target UNIX computer.
2. Using a Network-Connected Machine
136
Installing driver over the network
Setting up the printer
On some UNIX OS, for example on Solaris 10, just added printers may not be
enabled and/or may not accept jobs. In this case run the following two
commands on the root terminal:
“accept <printer_name>”
“enable <printer_name>”
Uninstalling the printer driver package
The utility should be used to delete the printer installed in the system.
a Run “uninstallprinter” command from the terminal.
It will open the Uninstall Printer Wizard.
The installed printers are listed in the drop-down list.
b Select the printer to be deleted.
c Click Delete to delete the printer from the system.
d Execute the “./install –d” command to uninstall the whole package.
e To verify removal results, execute the “./install –c” command.
To re-install it, use the command “./install –i” to reinstall the binaries.
To add the printer to your UNIX system, run ‘installprinter’ from the command line. This
will bring up the Add Printer Wizard window. Setup the printer in this window
according to the following steps:
1
2
3
Type the name of the printer.
4
5
6
Specify any printer description in the Description field. This is optional.
7
8
9
10
11
12
Select the appropriate printer model from the model list.
Enter any description corresponding to the type of the printer in the Type field.
This is optional.
Specify the printer location in the Location field.
Type the IP address or DNS name of the printer in the Device textbox for
network-connected printers. On IBM AIX with jetdirect Queue type, only the
DNS name is possible-numeric IP address is not allowed.
Queue type shows the connection as lpd or jetdirect in the corresponding list
box. Additionally, usb type is available on Sun Solaris OS.
Select Copies to set the number of copies.
Check the Collate option to receive copies already sorted.
Check the Reverse Order option to receive copies in the reverse order.
Check the Make Default option to set this printer as default.
Click OK to add the printer.
2. Using a Network-Connected Machine
137
IPv6 configuration
10
IPv6 is supported properly only in Windows Vista or higher.
If the IPv6 network seems to not be working, set all the network setting to
the factory defaults and try again using Clear Settings:
Select
From the control panel
Activating IPv6
Accessing menus may differ from model to model (see "Menu overview" on
page 26).
(Setup) > Network > Next > Clear Settings on the touch
screen.
The machine supports the following IPv6 addresses for network printing and
managements.
1
Select
(Setup) > Network > Next > TCP/IP (IPv6) > IPv6 Protocol
on the touch screen.
•
Link-local Address: Self-configured local IPv6 address (Address starts with
FE80).
Select On using arrows on the touch screen.
•
Stateless Address: Automatically configured IPv6 address by a network
router.
2
3
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
In the IPv6 network environment, follow the next procedure to use the IPv6
address.
Turn the machine off and turn it on again.
When you install the printer driver, do not configure both IPv4 and IPv6. We
recommend to configure either IPv4 or IPv6.
DHCPv6 address configuration
If you have a DHCPv6 server on your network, you can set one of the following
options for default dynamic host configuration.
2. Using a Network-Connected Machine
138
IPv6 configuration
1
Select
(Setup) > Network > Next > TCP/IP (IPv6) > DHCPv6 Config
on the touch screen.
2
Select the option you want using arrows and touch
the selection.
3
When the SyncThru™ Web Service window opens, move the mouse
cursor over the Settings of the top menu bar and then click Network
Settings.
4
5
6
7
Click TCP/IPv6 on the left pane of the website.
(back) to save
•
Router: Use DHCPv6 only when requested by a router.
•
Always Use: Always use DHCPv6 regardless of router request.
•
Never Use: Never use DHCPv6 regardless of router request.
Check the IPv6 Protocol check box to activate IPv6.
Click the Apply button.
Turn the machine off and turn it on again.
11
From the SyncThru™ Web Service
Activating IPv6
1
Access a web browser, such as Internet Explorer, from Windows. Enter
the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and
press the Enter key or click Go.
2
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and password.
We recommend you to change the default password for security
reasons.
•
ID: admin
•
Password: sec00000
• You can also set the DHCPv6.
• To manually set the IPv6 address:
Check the Manual Address check box. Then, the Address/Prefix text
box is activated. Enter the rest of the address
(e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A
through F).
2. Using a Network-Connected Machine
139
IPv6 configuration
IPv6 address configuration
1
Start a web browser, such as Internet Explorer, that supports IPv6
addressing as a URL.
2
Select one of the IPv6 addresses (Link-local Address, Stateless
Address, Stateful Address, Manual Address) from Network
Configuration Report (see "Printing a network configuration report" on
page 127).
3
•
Link-local Address: Self-configured local IPv6 address (Address
starts with FE80).
•
Stateless Address: Automatically configured IPv6 address by a
network router.
•
Stateful Address: IPv6 address configured by a DHCPv6 server.
•
Manual Address: Manually configured IPv6 address by a user.
Enter the IPv6 addresses (e.g.,: http://[FE80::215:99FF:FE66:7701]).
Address must be enclosed in '[ ]' brackets.
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Wireless network setup
12
Getting started
Understanding your network type
Typically, you can only have one connection between your computer and the
machine at a time.
Infrastructure mode
This is an environment generally used for homes and SOHOs
(Small Office/ Home Office). This mode uses an access point to
communicate with the wireless machine.
Ad hoc modea
This mode does not use an access point. The wireless
computer and wireless machine communicate directly.
a. C2620 model does not support Ad hoc mode.
Wireless network name and network password
Wireless networks require higher security, so when an access point is first set up,
a network name (SSID), the type of security used, and a Network Password are
created for the network. Ask your network administrator about this information
before proceeding with the machine installation.
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Wireless network setup
13
Introducing wireless set up methods
You can set wireless settings either from the machine or the computer. Choose the setting method from the below table.
• Some wireless network installation types may not be available depending on the model or country.
• If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting for wireless network" on page 155).
• It is strongly recommended that you set the password on Access Points. If you do not set the password on Access Points, they might be exposed to illegal access
from unknown machines including PCs, smart phones and printers. Refer to the Access Point user' guide for password settings.
Connecting Type
With Access Point
Description & Reference
• See "Setting up on the touch screen" on page 143.
• For Windows user, see "Access point via USB cable (recommended)" on page 145.
• For Mac user, see "Access point via USB cable (recommended)" on page 148.
• See "Using a network cable" on page 150.
Without Access Point
Using Ad hoc modea
Not Available
Using Wi-Fi Direct
See "Setting the Wi-Fi Direct for mobile printing" on page 153.
a. C2620 model does not support Ad hoc mode.
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Wireless network setup
Re-connecting to the network
14
Setting up on the touch screen
Before starting, you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
Connecting to a network
When the wireless connection is lost, the machine automatically tries to reconnect to the access point (or wireless router) with the previously used wireless
connection settings and address.
In the following cases, the machine automatically re-connects to the
wireless network:
• The machine is turned off and on again.
• The access point (or wireless router) is turned off and on again.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over the
network" on page 130).
Canceling the connection process
To cancel the wireless network connection when the machine is connecting to
1
Select
(Setup) > Network > Next > Wi-Fi > Wi-Fi Settings on the
touch screen.
the wireless network, press and release
(Stop) on the control panel. You
need to wait 2 minutes to re-connect to the wireless network.
2
Select the setup method you want.
•
Search List (recommended): The machine will display a list of
available networks from which to choose. After a network is chosen
then printer will prompt for the corresponding security key.
•
Custom: In this mode, users can give or edit manually their own SSID
, or choose the security option in detail.
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Wireless network setup
Choosing your type
15
Using Wi-Fi Protected Setup™ (WPS)
If your machine and an access point (or wireless router) support Wi-Fi Protected
Setup™ (WPS), you can easily set up the secured wireless connection.
• If you want to use the wireless network using the infrastructure mode,
make sure that the network cable is disconnected from the machine.
Using the WPS (PBC) button or entering the PIN from the computer to
connect to the access point (or wireless router) varies depending on the
access point (or wireless router) you are using. Refer to the user's guide
of the access point (or wireless router) you are using.
• When using the WPS button to set the wireless network, security settings
may change. To prevent this, lock the WPS option for the current wireless
security settings. The option name may differ depending on the access
point (or wireless router) you are using.
Items to prepare
•
Check if the access point (or wireless router) supports Wi-Fi Protected
Setup™ (WPS).
•
Check if your machine supports Wi-Fi Protected Setup™ (WPS).
•
Networked computer (PIN mode only)
There are two methods available to connect your machine to a wireless network
using WPS.
•
The Push Button Configuration (PBC) method allows you to connect your
machine to a wireless network by enabling WPS in your machine and
pressing the WPS (PBC) button on a WPS-supported access point (or wireless
router).
•
The Personal Identification Number (PIN) method helps you connect your
machine to a wireless network by entering the supplied PIN information on
a WPS-supported access point (or wireless router).
Factory default in your machine is PBC mode, which is recommended for a
typical wireless network environment.
Connecting in PBC mode
1
2
3
Select
(Setup) > Network > Next > Wi-Fi > WPS.
Select Connect via PBC.
Touch OK when the confirmation window appears.
Information window appears showing 2 minutes connection processing
time.
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Wireless network setup
4
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
Touch the WPS (PBC) button on the access point (or wireless router).
The messages are displayed on the display screen in the order below:
a Connecting: The machine is connecting to the access point (or
wireless router).
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
5
16
c AP SSID: After completing the wireless network connection process,
the AP’s SSID information appears on the display.
5
Setup using Windows
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
Shortcut to the Samsung Easy Wireless Setup program without the CD: If
you have installed the printer driver once, you can access the Samsung
Easy Wireless Setup program without the CD (see "Accessing
management tools" on page 216).
Connecting in PIN mode
1
2
3
4
Select
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
(Setup) > Network > Next > Wi-Fi > WPS.
Select Connect via PIN.
Access point via USB cable (recommended)
Touch OK when the confirmation window appears.
Items to prepare
The eight-digit PIN appears on the display.
•
Access point
You need to enter the eight-digit PIN within two minutes on the
computer that is connected to the access point (or wireless router).
•
Network-connected computer
The messages are displayed on the display screen in the order below:
•
Software CD that was provided with your machine
a Connecting: The machine is connecting to the wireless network.
•
A machine installed with a wireless network interface
b Connected: When the machine is successfully connected to the
wireless network, the WPS LED light stays on.
•
USB cable
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Wireless network setup
Creating the infrastructure network
1
2
3
5
Select Wireless on the Printer Connection Type screen. Then, click
Next.
6
On the Are you setting up your printer for the first time? screen, select
Yes, I will set up my printer's wireless network. Then, click Next.
Check whether the USB cable is connected to the machine.
Turn on your computer, access point, and machine.
If your printer is already connected on the network, select No, my
printer is already connected to my network.
Insert the supplied software CD into your CD-ROM drive.
7
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
If you cannot find the network name you want to choose, or if you want to
set the wireless configuration manually, click Advanced Setting.
If the installation window does not appear, click Start > All programs >
Accessories > Run.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
• Operation Mode: Select Infrastructure.
•
For Windows 8,
If the installation window does not appear, from Charms, select
Search > Apps and search for Run. Type in X:\Setup.exe, replacing
“X” with the letter that represents your CD-ROM drive and click OK.
If “Tap to choose what happens with this disc.” pop-up window
appears, click the window and select Run Setup.exe.
4
Review and accept the installation agreements in the installation
window. Then, click Next.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on a WPA Pre-Shared Key. This uses a shared secret key
(generally called Pre Shared Key pass phrase), which is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES,
TKIP AES).
• Network Password: Enter the encryption network password value.
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Wireless network setup
• Confirm Network Password: Confirm the encryption network
password value.
9
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
If your printer supports Wi-Fi Direct and this function is disabled, its
corresponding screen will appears.
If you want to enable Wi-Fi Direct, check the checkbox, and click Next. If
not, click just Next.
The wireless network security window appears when the access point has
security settings.
Enter the Network Password of the access point (or router).
8
When the network connection window appears, disconnect the network
cable. Then, click Next. The network cable connection can interfere with
searching for wireless devices.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 153).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
10
When the wireless network set up is completed, disconnect the USB
cable between the computer and machine. Click Next.
11
Follow the instructions in the installation window.
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Wireless network setup
17
Setup using Mac
Items to prepare
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
•
A machine installed with a wireless network interface
•
USB cable
3
Double-click the CD-ROM icon that appears on your Mac desktop.
•
4
5
6
7
8
For Mac OS X 10.8, double-click the CD-ROM that appears on Finder.
Double-click the MAC_Installer folder > Installer OS X icon.
Click Continue.
Read the license agreement and click Continue.
Click Agree to agree to the license agreement.
Click Install. All components necessary for machine operations will be
installed.
If you click Customize, you can choose individual components to install.
Access point via USB cable (recommended)
1
9
Enter the password and click OK (or Install Software).
Make sure that the machine is connected to your computer and
powered on.
2
Insert the supplied software CD into your CD-ROM drive.
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Wireless network setup
10
Select Configuration of Wireless network on the Printer Connection
Type and click Continue.
• Authentication: Select an authentication type.
Open System: Authentication is not used, and encryption may or may
not be used, depending on the need for data security.
Shared Key: Authentication is used. A device that has a proper WEP key
can access the network.
WPA Personal or WPA2 Personal: Select this option to authenticate the
print server based on the WPA Pre-Shared Key. This uses a shared secret
key (generally called Pre Shared Key pass phrase) that is manually
configured on the access point and each of its clients.
• Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES,
TKIP, AES)
• Network Password: Enter the encryption network password value.
• Confirm Network Password: Confirm the encryption network
password value.
• WEP Key Index: If you are using WEP Encryption, select the appropriate
WEP Key Index.
11
After searching, the window shows the wireless network devices. Select
the name (SSID) of the access point you want to use and click Next.
The wireless network security window appears when the access point has
security enabled.
Enter the Network Password of the access point (or router).
When you set the wireless configuration manually, click Advanced Setting.
• Enter the wireless Network Name: Enter the SSID of the access point
(SSID is case-sensitive).
• Operation Mode: Select Infrastructure.
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Wireless network setup
12
If your printer supports Wi-Fi Direct and this function is disabled, its
corresponding screen will appears.
After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installation for Mac" on
page 121).
If you want to enable Wi-Fi Direct, check the checkbox, and click Next. If
not, click just Next.
18
Using a network cable
Machines that do not support the network port will not be able to use this
feature (see "Rear view" on page 19).
Your machine is a network compatible machine. To enable your machine to
work with your network, you will need to perform some configuration
procedures.
• Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager
(see "Setting up Wi-Fi Direct" on page 153).
• Wi-Fi Direct Name: The default Wi-Fi Direct Name is the model name
and the maximum length is 22 characters.
• Password setting is the numeric string, and the size is 8 ~ 64 characters.
13
When the wireless network settings are completed, disconnect the USB
cable between the computer and machine.
14
Wireless network set up is completed. After the installation is finished,
click Quit.
• After completing the wireless network connection, you need to install a
machine driver to print from an application (see "Installing driver over
the network" on page 130).
• See your network administrator, or the person that set up your wireless
network, for information about your network configuration.
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150
Wireless network setup
Items to prepare
Configuring the machine’s wireless network
•
Access point
•
Network-connected computer
•
Software CD that was provided with your machine
Before starting you will need to know the network name (SSID) of your wireless
network and the network key if it is encrypted. This information was set when
the access point (or wireless router) was installed. If you do not know about your
wireless environment, please ask the person who set up your network.
•
A machine installed with a wireless network interface
To configure wireless parameters, you can use SyncThru™ Web Service.
•
Network cable
Using SyncThru™ Web Service
Printing a network configuration report
You can identify the network settings of your machine by printing a network
configuration report.
See "Printing a network configuration report" on page 127.
IP setting using SetIP Program (Windows)
This program is used to manually set the network IP address of your machine
using its MAC address to communicate with the machine. The MAC address is
the hardware serial number of the network interface and can be found in the
Network Configuration Report.
Before starting wireless parameter configuration, check the cable connection
status.
1
Check whether or not the network cable is connected to the machine. If
not, connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login on the upper right of the SyncThru™ Web Service website.
See "Setting IP address" on page 127.
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Wireless network setup
4
Type in the ID and Password then click Login. We recommend you to
change the default password for security reasons.
•
ID: admin
•
Password: sec00000
5
When the SyncThru™ Web Service window opens, click Network
Settings.
6
Click Wireless > Wizard.
If your network’s Operation Mode is Infrastructure, select the SSID of the
access point. If the Operation Mode is Ad-hoc, select the machine’s SSID.
8
If the wireless security setting window appears, enter the registered
password (network password) and click Next.
9
Wizard will help you setup the wireless network configuration. However, if
you want to set the wireless network directly, select Custom.
7
The confirmation window appears, please check your wireless setup. If
the setup is right, click Apply.
Disconnect the network cable (standard or network). Your machine should
then start communicating wirelessly with the network. In case of Ad-hoc
mode, you can use a wireless LAN and wired LAN simultaneously.
Select the one Network Name(SSID) in the list.
•
Click Next.
SSID: SSID (Service Set Identifier) is a name that identifies a wireless
network, access points, and wireless devices attempting to connect
to a specific wireless network must use the same SSID. The SSID is
case sensitive.
10
Insert the supplied software CD into your CD-ROM drive, and follow the
instructions in the window to set up the wireless network.
19
•
Operation Mode: Refers to the type of wireless connections.
-
Ad-hoc: Allows wireless devices to communicate directly with
each other in a peer-to-peer environment.
-
Infrastructure: Allows wireless devices to communicate with
each other through an access point.
Turning the Wi-Fi network on/off
If your machine has a display, you can also turn on/off the Wi-Fi from the
machine’s control panel using the Network menu.
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152
Wireless network setup
1
Check whether the network cable is connected to the machine. If not,
connect the machine with a standard network cable.
2
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
4
5
6
Click Login on the upper right of the SyncThru™ Web Service website.
20
Setting the Wi-Fi Direct for mobile printing
Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the
Wi-Fi Direct certified printer and a mobile device that provides a secure
connection and better throughput than ad hoc mode.
With Wi-Fi Direct, you can connect your printer to a Wi-Fi Direct network while
concurrently connecting to an access point. You can also use a wired network
and a Wi-Fi Direct network simultaneously so multiple users can access and print
documents both from Wi-Fi Direct and from a wired network.
Type in the ID and Password, then click Login. We recommend you to
change the default password for security reasons.
•
ID: admin
•
Password: sec00000
When the SyncThru™ Web Service window opens, click Network
Settings.
• You cannot connect your mobile device to the internet through the
printer’s Wi-Fi Direct.
• The supported protocol list may differ from your model, Wi-Fi Direct
networks do NOT support IPv6, network filtering, IPSec, WINS, and SLP
services.
• The maximum number of devices that can be connected via Wi-Fi Direct
is 3.
Click Wireless > Custom.
You can also turn the Wi-Fi network on/off.
Setting up Wi-Fi Direct
You can enable Wi-Fi Direct feature by one of the following methods.
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Wireless network setup
From the USB cable-connected computer(recommended)
From the machine
After the driver installation is complete, Samsung Easy Printer Manager can be
used to change Wi-Fi Direct settings.
Samsung Easy Printer Manager is Available for Windows and Mac OS users
only.
1
Select
(Setup) > Network > Next > Wi-Fi > Wi-Fi Direct on the
touch screen.
2
Select On to enable.
From the network-connected computer
From the Start menu, select Programs or All Programs > Samsung Printers >
Samsung Easy Printer Manager > Device Settings > Network.
•
Wi-Fi Direct On/Off: Select On to enable.
•
Device Name: Enter the printer’s name for searching for your printer on a
wireless network. By default, the device name is the model name.
•
•
•
If your printer is using a network cable or a wireless access point, you can enable
and configure Wi-Fi Direct from SyncThru™ Web Service.
IP Address: Enter the IP address of the printer. This IP address is used only
for the local network and not for the infrastructure wired or wireless
network. We recommend using the default local IP address (the default local
IP address of the printer for Wi-Fi Direct is 192.168.3.1 )
Group Owner: Activate this option to assign the printer the Wi-Fi Direct
group’s owner. The Group Owner acts similar to a wireless access point. We
recommend activating this option.
Network Password: If your printer is a Group Owner, a Network Password
is required for other mobile devices to connect to your printer. You can
configure a network password yourself, or can remember the given Network
Password that is randomly generated by default.
1
Access SyncThru™ Web Service and select Settings > Network
Settings > Wireless > Wi-Fi Direct.
2
Enable Wi-Fi Direct and set other options.
For Linux OS users, print an IP network configuration report to check the
output (see "Printing a network configuration report" on page 127).
Setting up the mobile device
•
After setting up Wi-Fi Direct from the printer, refer to the user manual of the
mobile device you are using to set its Wi-Fi Direct.
•
After setting up Wi-Fi Direct, you need to download the mobile printing
application (For example: Samsung Mobile printer) to print from your
smartphone.
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Wireless network setup
Connecting Failure - SSID Not Found
• When you have found the printer you want to connect to from your
mobile device, select the printer and the printer's LED will blink. Press the
WPS button on the printer and it will be connected to your mobile
device.
•
If your mobile device does not support Wi-Fi Direct, you need to enter
the "Network Key" of a printer instead of pushing the WPS button.
•
The machine is unable to find the network name (SSID) you have selected or
entered. Check the network name (SSID) on your access point and try
connecting again.
•
Your access point is not turned on. Turn on your access point.
Connecting Failure - Invalid Security
•
21
Troubleshooting for wireless network
Problems during setup or driver installation
Security is not configured correctly. Check the configured security on your
access point and machine.
Connecting Failure - General Connection Error
•
Your computer is not receiving a signal from your machine. Check the USB
cable and your machine’s power.
Printers Not Found
•
Your machine may not be turned on. Turn on your computer and the
machine.
•
USB cable is not connected between your computer and machine. Connect
the machine to your computer using the USB cable.
•
The machine does not support wireless networking. Check the machine's
user's guide included on the software CD supplied with your machine and
prepare a wireless network machine.
Connecting Failure - Connected Wired Network
•
Your machine is connected with a wired network cable. Remove the wired
network cable from your machine.
Connecting Failure - Assigning the IP address
•
Cycle the power for the access point (or wireless router) and machine.
PC Connection Error
•
The configured network address is unable to connect between your
computer and machine.
2. Using a Network-Connected Machine
155
Wireless network setup
-
For a DHCP network environment
g Check if Printer Name or IP Address: is the IP address on the network
configuration Sheet.
3 Change the printer port's IP address if it is different from the network
information report's.
If you want to use the software installation CD to change the port IP,
connect to a network printer. Then reconnect the IP address.
The machine receives the IP address automatically (DHCP) when
computer is configured to DHCP.
If the printing job is not working in DHCP mode, the problem may be caused
by the automatically changed IP address. Compare the IP address between
the product's IP address and the printer port's IP address.
How to compare:
1 Print the network information report of your printer, and then check the
IP address (see "Printing a network configuration report" on page 127).
2 Check the printer port's IP address from your computer.
a Click the Windows Start menu.
• For Windows 8, from the Charms, select Search > Settings.
b For Windows XP/Server 2003, select Printer and Faxes.
c
d
e
f
-
For a Static network environment
The machine uses the static address when the computer is configured
to static address.
For example,
If the computer’s network information is as shown below:
▪
IP address: 169.254.133.42
▪
Subnet Mask: 255.255.0.0
• For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
Then the machine’s network information should be as below:
• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
▪
IP address: 169.254.133.43
▪
Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.)
▪
Gateway: 169.254.133.1
• For Windows 7/ Windows 8, select Control Panel > Devices and
Printers.
Right-click your machine.
For Windows XP/2003/2008/Vista, press Properties.
For Windows 7/ Windows 8 or Windows Server 2008 R2, from context
menus, select the Printer properties.
If Printer properties item has ► mark, you can select other printer
drivers connected with selected printer.
Click Port tab.
Click Configure Port.. button.
2. Using a Network-Connected Machine
156
Wireless network setup
Other problems
•
If problems occur while using the machine on a network, check the following:
Register the product's MAC address when you configure the DHCP server on
the access point (or wireless router). Then you can always use the IP address
that is set with the MAC address. You can identify the Mac address of your
machine by printing a network configuration report (see "Printing a network
configuration report" on page 127).
For information on the access point (or wireless router), refer to its own
user's guide.
•
•
•
•
Your computer, access point (or wireless router), or machine may not be
turned on.
•
Check the wireless reception around the machine. If the router is far from
the machine or there is an obstacle, you might have difficulty receiving the
signal.
Check the wireless environment. You might not be able to connect to the
network in the infrastructure environment where you need to type in a
user's information before connecting to the access point (or wireless router).
•
This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless
communication types (e.g., Bluetooth) are not supported.
•
When using the ad hoc mode, in operating systems such as Windows Vista,
you might need to set the wireless connection setting every time you use
the wireless machine.
•
You cannot use infrastructure mode and ad hoc mode at the same time for
Samsung wireless network machines.
•
The machine is within the range of the wireless network.
•
The machine is located away from obstacles that could block the wireless
signal.
Cycle the power for the access point (or wireless router), machine, and
computer. Sometimes cycling the power can recover network
communication.
Check whether firewall software (V3 or Norton) is blocking the
communication.
If the computer and the machine are connected on the same network and it
cannot be found when searching, firewall software might be blocking the
communication. Refer to the user's guide for the software to turn it off and
try searching for the machine again.
•
•
Check the machine's IP address. Reinstall the machine driver and change the
settings to connect to the machine on the network. Due to the
characteristics of DHCP, the allocated IP address could change if the
machine is not used for a long time or if the access point has been reset.
Check whether the machine's IP address is allocated correctly. You can
check the IP address by printing the network configuration report.
Check whether the access point (or wireless router) has a configured
security (password). If it has a password, refer to the access point (or wireless
router) administrator.
Remove any large metal objects between the access point (or wireless
router) and the machine.
Make sure the machine and wireless access point (or wireless router) are not
separated by poles, walls, or support columns containing metal or concrete.
2. Using a Network-Connected Machine
157
Wireless network setup
•
The machine is located away from other electronic devices that may
interfere with the wireless signal.
Many devices can interfere with the wireless signal, including a microwave
oven and some Bluetooth devices.
•
Whenever the configuration of your access point (or wireless router)
changes, you must do the product's wireless network setup again.
•
The maximum number of devices that can be connected via Wi-Fi Direct is 4.
2. Using a Network-Connected Machine
158
Samsung Mobile Print
22
24
What is Samsung Mobile Print?
Samsung Mobile Print is a free application that enables users to print photos,
documents, and web pages directly from your smartphone or tablet. Samsung
Supported Mobile OS
•
Android OS 2.3 or higher
•
iOS 4.0 or higher
Mobile Print is not only compatible with your Android and iOS smart phones
but also with your iPod Touch and tablet PC. It connects your mobile device to a
network connected Samsung printer or to a wireless printer through a Wi-Fi
access point. Installing a new driver or configuring network settings isn’t
necessary – just simply install the Samsung Mobile Print application, and it will
automatically detect compatible Samsung printers. Besides printing photos,
web pages, and PDFs, scanning is also supported. If you have a Samsung
multifunction, scan any document into a JPG, PDF, or PNG format for quick and
easy viewing on your mobile device.
23
Downloading Samsung Mobile Print
To download Samsung Mobile Print, go to the application store (Samsung
Apps, Play Store, App Store) on your mobile device, and just search for
“Samsung Mobile Print.” You can also visit iTunes for Apple devices on your
computer.
2. Using a Network-Connected Machine
159
Using the NFC feature
The NFC(Near Field Communication) printer allows you to directly print from
your cellphone just by holding your cellphone over the NFC tag on your printer.
It does not require installing print driver or connecting to an access point. You
just need NFC supported cellphone. In order to use this feature, Samsung
Mobile Print app needs to be installed on your cellphone.
25
Requirements
•
• Depending on the material of the mobile device cover, NFC recognition
may not work properly.
Only Android OS 4.1 or higher will automatically enable the Wi-Fi Direct
feature on your mobile device when you enable the NFC feature. We
recommend you to upgrade your mobile device to Android OS 4.1 or higher
to use the NFC feature.
• Depending on the mobile device you are using, the transmission speed
may differ.
• This feature is available only for the model with a NFC tag (see "Machine
overview" on page 17).
• Using a cover or a battery other than the ones that came with the mobile
device, or a metal cover/sticker can block NFC.
NFC and Wi-Fi Direct enabled, Samsung Mobile Print app installed mobile
device with Android OS 4.0 or higher.
•
Wi-Fi Direct feature enabled printer (see "Setting up Wi-Fi Direct" on page
153).
• If NFC devices keep failing to communicate,
- Remove the case or cover from the mobile device, then try again.
- Reinstall the battery from the mobile device, then try again.
2. Using a Network-Connected Machine
160
Using the NFC feature
26
Printing
1
2
Check that NFC and Wi-Fi Direct features are enabled on your mobile
device and Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 153).
3
4
Select print mode.
Select the content you want to print.
If necessary, change the print option by pressing the
5
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag (
) on your printer.
icon.
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag (
) on your printer.
Wait a few seconds for the mobile device to connect to the printer.
Wait a few seconds for the Samsung Mobile Print app to start.
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
6
The printer starts printing.
2. Using a Network-Connected Machine
161
Using the NFC feature
27
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
Registering Google Cloud Printer
1
Check that NFC and Wi-Fi Direct features are enabled on your mobile
device and Wi-Fi Direct feature is enabled on your printer (see "Setting
the Wi-Fi Direct for mobile printing" on page 153).
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
2
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag (
) on your printer.
• If your do not have Samsung Mobile Print app installed on your mobile
devices, it automatically connects to Samsung Mobile Print app
download page. Download the app and try again.
Wait a few seconds for the Samsung Mobile Print app to start.
3
4
5
Select device status icon.
Select Google Cloud Print > Register Google Cloud Printer.
Tag the NFC tag on your mobile device (usually located on the back of
the mobile device) over the NFC tag (
) on your printer.
Wait a few seconds for the mobile device to connect to the printer.
2. Using a Network-Connected Machine
162
Using the NFC feature
• For some mobile devices, NFC tag might not be located at the back of the
mobile device. Check the location of the NFC antenna on your mobile
device before tagging.
• If error message about changed PIN number appears, enter a changed
PIN number and press OK. Follow the instruction on the app screen to
update the PIN number.
6
Confirm your printer in pop-up window.
Now your printer is registered with Google Cloud Print™ service.
2. Using a Network-Connected Machine
163
AirPrint
Only AirPrint certified machines can use the AirPrint feature. Check the box
your machine came in for the AirPrint certified mark.
AirPrint allows you to wirelessly print directly from iPhone, iPad and
iPod touch running the latest version of iOS.
4
Type in the ID and Password, then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•
ID: admin
•
Password: sec00000
5
When the SyncThru™ Web Service window opens, click Settings >
Network Settings.
6
Click Raw TCP/IP, LPR, IPP or mDNS.
28
Setting up AirPrint
You can enable the IPP protocol or mDNS protocol.
Bonjour(mDNS) and IPP protocols are required on your machine to use the
AirPrint feature. You can enable the AirPrint feature by one of the following
methods.
1
2
Check whether the machine is connected to the network.
Start a web browser such as Internet Explorer, Safari, or Firefox and enter
your machine’s new IP address in the browser window.
For example,
3
Click Login in the upper right of the SyncThru™ Web Service website.
2. Using a Network-Connected Machine
164
AirPrint
29
Printing via AirPrint
For example, the iPad manual provides these instructions:
1
2
3
4
Open your email, photo, web page, or document you want to print.
Touch the action icon (
).
Select your printer driver name and option menu to set up.
Touch Print button. Print it out.
Cancelling print job: To cancel the printing job or view the print summary,
click the print center icon (
) in multitasking area. You can click cancel in
the print center.
2. Using a Network-Connected Machine
165
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your
If the network environment of your printer is using a proxy server, you need
to configure
smart phone, tablet, or any other web-connected devices. Just register your
Google account with the printer, and you are ready to use the Google Cloud
Print™ service. You can print your document or email with Chrome OS, Chrome
browser, or a Gmail™/ Google Docs™ application on your mobile device, so you
don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://www.google.com/cloudprint/learn/ or http://
support.google.com/cloudprint) for more information about Google Cloud
Print™.
the proxy’s IP and port number from Proxy Setting. Contact your network
service provider or network administrator for more information.
5
6
30
Registering your Google account to the printer
Registering from Samsung Mobile Print app
7
Click Register.
You need to authenticate as an administrator. Type in the below default
ID and Password.
•
ID: admin
•
Password: sec00000
Confirm your printer in pop-up window.
Now your printer is registered with Google Cloud Print™ service.
In order to use this feature, Samsung Mobile Print app needs to be
installed on your cell phone.
1
2
3
4
Open Samsung Mobile Print app from your mobile device.
Select device setting.
Registering from the Chrome Browser
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
• You should create your Google account in the advance.
Select Google Cloud Print.
Enter your printer’s name and description.
2. Using a Network-Connected Machine
166
Google Cloud Print™
1
2
3
4
Open the Chrome browser.
5
Click Login in the upper right corner of the SyncThru™ Web Service
website.
6
9
Click Register.
The confirmation pop-up window appears.
Visit www.google.com.
Sign in to the Google website with your Gmail™ address.
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
10
11
Click Finish printer registration.
Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
Google Cloud Print™-ready devices will appear in the list.
31
•
ID: admin
•
Password: sec00000
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
7
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8
Enter your printer’s name and description.
Registering your Google account to the printer
Registering from Samsung Mobile Print app
In order to use this feature, Samsung Mobile Print app needs to be
installed on your cell phone.
1
2
Open Samsung Mobile Print app from your mobile device.
Select device setting.
2. Using a Network-Connected Machine
167
Google Cloud Print™
3
4
Select Google Cloud Print.
Enter your printer’s name and description.
If the network environment is using a proxy server, you need to configure
3
4
Sign in to the Google website with your Gmail™ address.
5
Click Login in the upper right corner of the SyncThru™ Web Service
website.
6
If it’s your first time logging into SyncThru™ Web Service you need to
log-in as an administrator. Type in the below default ID and Password.
We recommend you to change the default password for security
reasons.
the proxy’s IP and port number from Proxy Setting. Contact your network
service provider or network administrator for more information.
5
Click Register.
Confirm your printer in pop-up window.
6
Click Finish.
Enter your printer’s IP address in the address field and press the Enter key
or click Go.
•
ID: admin
•
Password: sec00000
Now your printer is registered with Google Cloud Print™ service.
If the network environment is using a proxy server, you need to configure
the proxy’s IP and port number from Settings > Network Settings >
Google Cloud Print > Proxy Setting. Contact your network service
provider or network administrator for more information.
Registering from the Chrome Browser
• Make sure the printer machine is turned on and connected to a wired or
wireless network that has access to the Internet.
• You should create your Google account in the advance.
1
2
Open the Chrome browser.
Visit www.google.com.
7
When the SyncThru™ Web Service window opens, click Settings >
Network Settings > Google Cloud Print.
8
9
Enter your printer’s name and description.
Click Register.
The confirmation pop-up window appears.
2. Using a Network-Connected Machine
168
Google Cloud Print™
If you set the browser to block pop-ups, the confirmation window will not
appear. Allow the site to show pop-ups.
1
Install the Cloud Print application on your mobile device.
If you do not have the application, download it from the application store
such as Android Market or App Store.
10
11
Click Finish printer registration.
Click Manage your printers.
Now your printer is registered with Google Cloud Print™ service.
Google Cloud Print™-ready devices will appear in the list.
32
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you
are using. You can see the application list that supports Google Cloud Print™
service.
2
3
4
5
6
7
Access the Google Docs™ application from your mobile device.
Tap the option (
Tap the send (
) button of the document that you want to print.
) button.
Tap the Cloud Print (
) button.
Set the printing options if you want.
Tap Click here to Print.
Make sure the printer is turned on and connected to a wired or wireless
network that has access to the Internet.
Printing from an application on mobile device
The following steps are an example of using the Google Docs™ app from
Android mobile phone.
2. Using a Network-Connected Machine
169
Google Cloud Print™
Printing from the Chrome browser
The following steps are an example of using the Chrome browser.
1
2
3
4
5
6
Run Chrome.
Open the document or email that you want to print.
Click the wrench (
) icon in the browser’s top right corner.
Click Print. A new tab for printing appears.
Select Print with Google Cloud Print.
Click the Print button.
2. Using a Network-Connected Machine
170
3. Useful Setting Menus
This chapter explains how to browse the current status of your machine, and the method of setting for advanced
machine setup.
• Information
172
• Layout
173
• Paper
174
• Graphic
175
• System Setup
176
• Emulation
179
• Network
180
• Admin Setup
182
• Eco
183
• Direct USB
184
• Job Status
185
• Counter
186
• Help
187
Information
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Information) on the touch screen.
Item
Description
Configuration
Prints a report on the machine's overall configuration.
Demo Page
Prints the demo page to check whether your machine is
printing properly or not.
Help List
Prints the menu map which shows the layout and
current settings of this machine.
Network
Configuration
Prints a report on the machine's current network
configuration.
Supplies Information
Prints supplies’ information page.
Job Reports
Usage Counter: Prints a usage page. The usage page
contains the total number of pages printed.
Font List
• PCL Font: Prints the PCL font list.
• PS Font: Prints the PS font list.
3. Useful Setting Menus
172
Layout
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
Item
Description
• Common Margin: Sets the margin for each side of
paper.
Margin
• MP Tray: Sets the paper margins in multi-purpose tray.
• Tray X: Sets the paper margins for the paper trays.
To change the menu options:
• Emulation Margin: Sets the paper margins for
emulation print page.
•
To print on both sides of the paper, choose the binding
edge.
Select
(Setup) > Layout on the touch screen.
Item
• Off: Disables this option.
Description
• Long Edge
Selects the direction in which information is printed on a
page.
• Portrait
Duplex
• Short Edge
Orientation
• Landscape
3. Useful Setting Menus
173
Paper
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Setup) > Paper on the touch screen.
Item
Copies
Description
Selects the number of copies.
• Paper Size: Selects the default paper size.
MP Tray / Tray X
• Paper Type: Selects the paper type currently loaded
in the tray.
Sets the default paper tray to use.
Paper Source
Tray Confirmation
Auto: Automatically locates the tray with the
same sized paper as an original.
Activates the tray confirmation message. If you open and
close a tray, a window asking you whether to set the
paper size and type for the tray just opened appears.
3. Useful Setting Menus
174
Graphic
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Setup) > Graphic on the touch screen.
Item
Description
Resolution
Specifies the number of dots printed per inch (dpi). The
higher the setting, the sharper printed characters and
graphics.
Clear Text
Prints text darker than on a normal document.
Edge Enhance
Allows user to enhance sharpness of text and graphics for
improving readability.
Trapping
It reduces the white gap caused by misalignment of color
channels in color printing mode. Also black text will be
overprinted on other colors.
Screen
This option allows you to select options to convert a
continous-tone image into printable binary image.
Auto CR
Allows you to append the required carriage return to
each line feed, which is useful for Unix or DOS users.
3. Useful Setting Menus
175
System Setup
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
Item
• CLR Empty Msg.: This option appears only when
toner cartridge is empty.
• Some menus may not appear in the display depending on options or
models.
• Supplies Info.: Allows you to check how many
pages are printed and how much toner is left in the
cartridge.
To change the menu options:
•
Select
(Setup) > System or Tray Behavior on the touch screen.
Maintenance
Item
Sets the date and time.
Date Format
Sets the date format.
Clock Mode
Selects the format for displaying time between 12
hours and 24 hours.
Language
Sets the language of the text that appears on the
control panel display.
• Toner Low Alert: If toner in the cartridge has run
out, a message informing the user to change the
toner cartridge appears. You can set the option for
this message to appear or not.
• Imaging Unit Low Alert: Customizes the level to
alert imaging unit low or empty.
Description
Date & Time
Description
• Toner Save: Activating this mode extends the life of
your toner cartridge and reduces your cost per page
beyond what one would experience in the normal
mode, but it reduces print quality.
• Image Mgr.: Allows you to adjust the density.
Default Paper Size
You can set the default paper size to use.
Skip Blank Pages
The printer detects the printing data from computer
whether a page is empty or not. You can set to print or
skip the blank page.
Sets how long the machine waits before going to
power save mode.
Power Save
When the machine does not receive data for an
extended period of time, power consumption is
automatically lowered.
3. Useful Setting Menus
176
System Setup
Item
Description
When this option is On, you can wake up the machine
from the power saving mode with the following
actions:
Wakeup Event
Item
Vapor Mode
• Loading paper in a tray.
• Off: Disables vapor mode.
• Opening or closing the front cover.
• Auto: Automatically enters vapor mode according
to time in high humidity environments.
Turns power off automatically when the machine has
been in power save mode for the length of time set in
Auto Power Off > On > Timeout.
Enabling the Vapor Mode option can make the
printing speed slower.
• To turn the machine on again, press the
(Power) button on the control panel (make
sure the main power switch is on).
• If you run the printer driver or Samsung Easy
Printer Manager, the time automatically
extends.
• While the machine is connected to the
network or working on a print job, Auto
Power Off feature doesn't work.
Altitude Adjustment
You can reduce the amount of water vapor produced
during printing.
• On: Enables vapor mode.
• Pulling a tray out or pushing a tray in.
Auto Power Off
Description
Optimize print quality according to the machine’s
altitude (see "Altitude adjustment" on page 189).
Paper Stacking
Humidity
Job Timeout
If you use a machine in a humid area, or you are using
the damp print media caused by a high humidity, the
print-outs on the output tray may be curled and may
not be stacked properly. In this case, you can set the
machine to use this function to let print-outs stacked
firmly. But, using this function will make the print speed
slow.
Optimizes print quality according to the humidity in the
environment.
When there is no input for a certain period of time, the
machine cancels the current job. You can set the
amount of time the machine will wait before canceling
the job.
3. Useful Setting Menus
177
System Setup
Item
File Policy
Held Job Timeout
Description
If the memory already has the same name when you
entered a new file name, you can rename or overwrite
it.
You can set the time to hold the temporarily stopped
job.
Import Setting
Imports data stored on a USB memory stick to the
machine (see "Backing up data" on page 48).
Export Setting
Exports data stored on the machine stick to a USB
memory (see "Restoring data" on page 49).
Determine whether or not the machine continues
printing when it detects the paper does not match the
paper settings.
Auto Continue
Item
• 0 Sec: This option allows you to continue printing
when the paper size you have set is mismatched
with the paper in the tray.
• 30 Sec: If a paper mismatch occurs, an error message
will display. The machine waits for about 30 second,
then automatically clear the message and continue
printing.
• Off: If a paper mismatch occurs, the machine waits
until you insert the correct paper.
Auto Tray Switch
Description
Determine whether or not the machine continues
printing when it detects the paper does not match. For
example, if both tray 1 and tray 2 are filled with the
same size paper, the machine automatically prints from
tray 2 after the tray 1 runs out of paper.
This option does not appear if you selected
Auto for Paper Source from printer driver.
Paper Substitution
Automatically substitutes the printer driver’s paper size
to prevent the paper mismatch between Letter and A4.
For example, if you have A4 paper in the tray but you
set the paper size to Letter in the printer driver, the
machine prints on A4 paper and vice versa.
Tray Protection
Decides to use or not use the Auto Tray Switch feature
for a certain tray. If you set tray 1 to on, for example,
then tray 1 is excluded during tray switching.
Tray Mode
• Dynamic: If you open and close the tray when a
paper mismatch occurs, the paper settings (size and
type) for that tray automatically change to the
settings required for the job. (When you open and
close the tray in the Dynamic mode, the machine
presumes that the paper in the tray was replaced
with the size and type required for the job.)
• Static: The tray settings do not change when you
open and close the tray.
3. Useful Setting Menus
178
Emulation
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Setup) > Emulation on the touch screen.
Item
Description
Emulation Type
The machine language defines how the computer
communicates with the machine.
Setup
Sets the detailed settings for the selected emulation type.
3. Useful Setting Menus
179
Network
Option
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
TCP/IP (IPv6)
Description
Selects this option to use the network environment
through IPv6 (see "IPv6 configuration" on page 138).
Configure the ethernet port and network transmission
speed.
To change the menu options:
Ethernet
•
Select
Turn the power off and on after you change this
option.
(Setup) > Network on the touch screen.
You can also use this feature from the SyncThru™ Web Service. Open the
Web browser from your networked computer and type the IP address of
your machine. When SyncThru™ Web Service opens, click Settings >
Network Settings (see "Using SyncThru™ Web Service" on page 221).
Option
802.1x
You can select the user authentication for network
communication. For detailed information consult the
network administrator.
Wi-Fi
Select this option to use the wireless network (see
"Wireless network setup" on page 141).
Description
Selects the appropriate protocol and configure
parameters to use the network environment (see "Setting
IP address" on page 127).
TCP/IP (IPv4)
There are lots of parameters to be set. If you are
not sure, leave as is, or consult the network
administrator.
3. Useful Setting Menus
180
Network
Option
Description
Option
You can activate or deactivate the following protocols.
• HTTP: You can sets whether to use SyncThru™ Web
Service or not.
• WINS: You can configure the WINS server.
WINS(Windows Internet Name Service) is used in the
Windows operating system.
Description
Reverts the network settings to the default values.
Clear Settings
Turn the power off and on.
• SNMPv1/v2: You have to enable this option to use
SNMP V1/V2 protocol. Administrator’s can use SNMP
to monitor and manage machines on the network.
• UPnP(SSDP): You have to enable this option to use
UPnP(SSDP) protocol.
Protocol
Management
• mDNS: You have to enable this option to use MDNS
(Multicast Domain Name System) protocol.
• SetIP: You have to enable this option to use SetIP
protocol.
• SLP: You can configure SLP (Service Location
Protocol) settings. This protocol allows host
applications to find services in a local area network
without prior configuration.
Turn the power off and on after you change this
option.
Network
Configuration
This list shows information on your machine’s network
connection and configuration (see "Printing a network
configuration report" on page 151).
3. Useful Setting Menus
181
Admin Setup
Item
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
You can apply the stamp feature.
• Some menus may not appear in the display depending on options or
models.
• You need to enter a password to enter this menu. The default password
is sec00000.
Description
• Stamp Activate: You can activate stamp feature.
Stamp
• Item: You can select the items to print on the printout
such as time, date, and etc.
• Opacity: You can select the stamp transparency.
• Position: Sets the stamp position.
To change the menu options:
•
Select
Item
(Setup) > Admin Setup on the touch screen.
Change Admin
Password
Changes the machine’s password for accessing the Admin
Setup.
Firmware Upgrade
To upgrade the latest firmware, turn this option "On" and
then download the firmware file.
Image Overwrite
You can set the machine to overwrite data stored in the
memory. The machine overwrites the data with different
patterns eliminating the possibilities of recovery.
Description
You can control user access to a machine. You can assign
different levels of permissions to use the machine to each
user.
You can install or uninstall applications.
User Access
Control
You can also use this feature from the SyncThru™
Web Service. Open the Web browser from your
networked computer and type the IP address of
your machine. When SyncThru™ Web Service
opens, click the Security tab > User Access
Control.
Application
• Application Management: You can uninstall or
enable/disable installed applications.
• Install New Application: You can install a new
application from a USB.
BYOD Connection
Specifies whether or not users can connect personal
devices to the machine. The BYOD (Bring You Own Device)
feature allows users to connect to the machine through
their own devices (laptops, tablets, or smartphones) to
print documents.
3. Useful Setting Menus
182
Eco
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Eco) on the touch screen.
Item
Eco-On/Eco-Off
Description
View current eco mode and change on/off option.
Sets eco-related settings and change default settings.
Settings
• Default Mode: Select this to turn on or off the default
mode.
• Feature Configuration: Select the Default mode or
Custom mode. If you select the Custom mode, you can
set the settings to apply for the Eco mode.
3. Useful Setting Menus
183
Direct USB
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Direct USB) on the touch screen.
Item
Description
Print From
Select a file to print.
File Manage
Select a file to delete. You can format the USB device.
Show Space
Shows the remaining space.
3. Useful Setting Menus
184
Job Status
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Job Status) on the touch screen.
Item
Description
Current Job
Displays the list of jobs in progress and pending.
Secure Job
Displays the list of jobs that are secured on the disk
Stored Job
Displays the list of jobs that are stored on the disk.
Complete Job
Displays the list of completed jobs.
3. Useful Setting Menus
185
Counter
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Counter) on the touch screen.
Item
Total Printed
Description
Displays the number of pages printed.
3. Useful Setting Menus
186
Help
• You can check the features available for each model in the Basic Guide
(see "Menu overview" on page 26).
• Some menus may not appear in the display depending on options or
models.
To change the menu options:
•
Select
(Help) on the touch screen.
Item
Description
Basic Taskflow
Displays basic method to start your job.
Troubleshooting
Displays troubleshooting information.
3. Useful Setting Menus
187
4. Special Features
This chapter explains special printing features.
• Altitude adjustment
189
• Understanding the pop-up keyboard
190
• Printing features
191
• Using Direct Printing Utility
206
• Mac printing
208
• Linux printing
210
• Unix printing
212
• Using optional device features
214
The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment
Print quality is affected by atmospheric pressure, which is determined by the
height of the machine above sea level. The following information will guide you
on how to set your machine for the best print quality.
Before you set the altitude value, determine the altitude where you are.
• If your machine is connected to the network, you can set the altitude via
SyncThru™ Web Service (see "Using SyncThru™ Web Service" on page
221).
• You can also set the altitude in System option on the machine’s display
(see "Machine’s basic settings" on page 30).
4,000 m
(13,123 ft)
1
3,000 m
(9,842 ft)
2
2,000 m
(6,561 ft)
3
1,000 m
(3,280 ft)
4
0
1
2
3
4
High 3
High 2
High 1
Normal
You can set the altitude value from Device Settings in Samsung Easy Printer
Manager program.
For Windows and Mac users, you set from Samsung Easy Printer Manager >
(Switch to advanced mode) > Device Settings, see "Device Settings" on
page 227.
4. Special Features
189
Understanding the pop-up keyboard
• This feature is only available for models with a touch screen.
No.
• Some of the following keys may not appear depending on the job you
are doing.
You can enter alphabet characters, numbers, diacritical marks, or special
symbols using the keyboard on the home screen. This keyboard is specially
arranged like a normal keyboard for better usability to the user.
Touch the input area where you need to enter alphabet characters, numbers,
diacritical marks, or special symbols and the keyboard pops up on the screen.
1
2
3
4
5
4
6
3
7
Key
Description
Moves the cursor between characters in the input area.
Toggles between lowercase keys and uppercase keys.
Returns to the upper menu.
Deletes character in the input area.
Deletes all characters in the input area.
Switches from the alphanumeric keyboard to the numbers or
special symbols keyboard.
Saves and closes input result.
5
2
6
1
7
9
8
9
Switches diacritical characters.
Enters a blank between characters. Also, you can insert a pause.
8
4. Special Features
190
Printing features
If Printing preferences has a ►, you can select other printer drivers
connected to the selected printer.
• For basic printing features, refer to the Basic Guide (see "Basic printing"
on page 42).
• This feature may not be available depending on model or optional goods
(see "Features by model" on page 7).
5
6
1
Change the settings on each tab.
Click OK.
Changing the default print settings
1
If you want to change the settings for each print job, change it in Printing
Preferences.
Click the Windows Start menu.
•
For Windows 8, from the Charms, select Search > Settings.
2
2
For Windows XP/Server 2003, select Printer and Faxes.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
•
For Windows 7/8, select Control Panel > Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Setting your machine as a default machine
1
Click the Windows Start menu.
•
3
4
2
For Windows 8, from the Charms, select Search > Settings.
For Windows XP/Server 2003, select Printer and Faxes.
Right-click on your machine.
•
For Windows Server 2008/Vista, select Control Panel > Hardware
and Sound > Printers.
For Windows XP/Server 2003/Server 2008/Vista, select Printing
Preferences.
•
For Windows 7/8, select Control Panel > Devices and Printers.
•
For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
For Windows 7/8 or Windows Server 2008 R2, from context menus, select
Printing preferences.
4. Special Features
191
Printing features
3
4
Select your machine.
1
Check the Print to file box in the Print window.
2
3
Click Print.
Right-click your machine and select Set as Default Printer.
For Windows 7 or Windows Server 2008 R2, if Set as default printer has a
►, you can select other printer drivers connected to the selected printer.
3
Using advanced print features
XPS printer driver: used to print XPS file format.
• See "Features by model" on page 7.
• The XPS printer driver can be installed only on Windows Vista OS or
higher.
• Install optional memory when an XPS job does not print because the
printer is out of memory.
• For models that provide XPS driver from the Samsung website, http://
www.samsung.com > find your product > Support or downloads.
Printing to a file (PRN)
Type in the destination path and the file name, and then click OK.
For example, c:\Temp\file name.
If you type in only the file name, the file is automatically saved in My
Documents, Documents and Settings, or Users. The saved folder may
differ, depending on your operating system or the application you are
using.
You will sometimes need to save the print data as a file.
4. Special Features
192
Printing features
Understanding special printer features
You can use advanced printing features when using your machine.
To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print
settings. The machine name, which appears in the printer properties window, may differ depending on the machine in use.
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• Select the Help menu or click the
on page 44).
Item
Multiple Pages per
Side
button from the window or press F1 on your keyboard and click on any option you want to know about (see "Using help"
Description
Selects the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and
arranged in the order you specify. You can print up to 16 pages on one sheet.
4. Special Features
193
Printing features
Item
Poster Printing
Description
Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets
together to form one poster-size document.
Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab
to make it easier to paste the sheets together.
Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce
a booklet.
Booklet Printinga
• If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media.
8
9
• The Booklet Printing option is not available for all paper sizes. Select the available paper Size option under the Paper tab to see what
paper sizes are available.
• If you select an unavailable paper size, this option can be automatically canceled. Select only available paper (paper without
mark).
or
4. Special Features
194
Printing features
Item
Description
Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented.
• You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper
• If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of
the document first. After that, a message appears on your computer.
• Skip Blank Pages feature does not work when you select the duplex option.
• We recommend not to print on both sides of the special media, such as labels, envelopes, or thick paper. It may cause a paper jam or
damage the machine.
Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Double-sided
Printing
• Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine.
• None: Disables this feature.
• Long Edge: This option is the conventional layout used in bookbinding.
• Short Edge: This option is the conventional layout used in calendars.
• Reverse Double-Sided Printing: Check this option to reverse the print order when duplex printing.
4. Special Features
195
Printing features
Item
Description
Paper Options
Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the
document.
Watermark
The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters
reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document.
Watermark
(Creating a
watermark)
Watermark
(Editing a watermark)
Watermark
(Deleting a
watermark)
a To change the print settings from your software application, access Printing Preferences.
b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
c Enter a text message in the Watermark Message box.
You can enter up to 256 characters. The message displays in the preview window.
a
b
c
d
e
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options.
Click Update to save the changes.
Click OK or Print until you exit the Print window.
a
b
c
d
To change the print settings from your software application, access Printing Preferences.
Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Select the watermark you want to delete from the Current Watermarks list and click Delete.
Click OK or Print until you exit the Print window.
4. Special Features
196
Printing features
Item
Description
This option is available only when you use the PCL/SPL printer driver (see "Software" on page 7).
Overlaya
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document.
Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing
exactly the same information that is currently on your letterhead. To print a letter with your company’s letterhead, you do not need to load
preprinted letterhead paper in the machine: just print the letterhead overlay on your document.
To use a page overlay, you must create a new page overlay containing your logo or image.
• The overlay document size must be the same as the document you print with the overlay. Do not create an overlay with a watermark.
• The resolution of the overlay document must be the same as that of the document you will print with the overlay.
Overlaya
(Creating a new page
overlay)
a
b
c
d
To save the document as an overlay, access Printing Preferences.
Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears.
In the Edit Overlay window, click Create.
In the Save As window, type a name up to eight characters in the File name box. Select the destination path, if necessary (The default is
C:\Formover).
e Click Save. The name appears on the Overlay List.
f Click OK or Print until you exit the Print window.
The file is not printed. Instead, it is stored on your computer hard disk drive.
4. Special Features
197
Printing features
Item
Description
a Click the Advanced tab.
b Select the desired overlay from the Text drop-down list.
c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you
want to use.
If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
Overlaya
After you select the file, click Open. The file appears in the Overlay List box and is available for printing. Select the overlay from the Overlay
(Using a page overlay)
List box.
d If necessary, check Confirm Page Overlay When Printing box. If this box is checked, a message window appears each time you submit a
document for printing, asking you to confirm printing an overlay on your document.
If this box is not checked and an overlay has been selected, the overlay automatically prints with your document.
e Click OK or Print until you exit the Print window.
Overlaya
(Deleting a page
overlay)
a
b
c
d
e
f
In the Printing Preferences window, click the Advanced tab.
Select Edit in the Text drop down list.
Select the overlay you want to delete from the Overlay List box.
Click Delete.
When a confirming message window appears, click Yes.
Click OK or Print until you exit the Print window. You can delete page overlays that you no longer use.
4. Special Features
198
Printing features
Item
Description
•
This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 8).
• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
• To enable this feature, check Storage Options (see "Setting Device Options" on page 65).
• Without installing the mass storage device (HDD) in the machine, the Ram Disk feature provides only 3 options: Normal, Proof, and
Confidential.
The default Print Mode is Normal, which is for printing without saving the printing file in the memory.
• Normal: This mode prints without storing your document in the optional memory.
• Proof: This mode is useful when you print more than one copy. You can print one copy first to check, then print the rest of the copies later.
• Confidential: This mode is used for printing confidential documents. You need to enter a password to print.
Print Mode
• Store: Select this setting to save a document in the mass storage device (HDD) without printing.
• Store and Print: This mode is used when printing and storing document at the same time.
• Spool: This option can be useful when handling large amounts of data. If you select this setting, the printer spools the document into the
mass storage device (HDD) and then prints it from the mass storage device (HDD) queue, decreasing the computer’s work load.
• Print Schedule: Select this setting to print the document at a specified time.
• Job Name: This option is used when you need to find a stored file using the control panel.
• User ID: This option is used when you need to find a stored file using the control panel. The user name automatically appears as the
user name that you use to log on Windows.
• Enter Password: If the Property of the document you selected is secured, you have to enter the password for the document. This
option is used for loading a stored file using the control panel.
• Confirm Password: Re-enter the password to confirm it.
4. Special Features
199
Printing features
Item
Description
This option allows you to print with the given permission.
• User permission: If you check this option, only users with user permission can start a print job.
• Group permission: If you check this option, only groups with group permission can start a print job.
Job Accounting
• Click the question mark(
) from the upper-right corner of the window and click on any option you want to know about.
• Administrators can enable job accounting and configure permissions in the control panel or SyncThru™ Web Admin Service.
a. This option is not available when you use XPS driver.
4. Special Features
200
Printing features
Changing printer settings
4
Mac printing
You can use advanced printing features when using your machine.
Some features may not be available depending on models or options. It
means that the features are not supported.
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
1
2
Open the document to print.
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
5
6
Open the File menu and click Page Setup (Document Setup in some
applications).
Open the File menu and click Print.
Choose the number of copies and indicate which pages to print.
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
2
Open an application, and select Print from the File menu.
3
4
Select the other options to use.
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
Click Print.
4. Special Features
201
Printing features
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 8).
Using help
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•
Long-Edge Binding: This option is the conventional layout used in book
binding.
•
Short-Edge Binding: This option is the type often used with calendars.
1
2
3
4
5
From your Mac application, select Print from the File menu.
Select Layout from the drop-down list under Orientation.
Select a binding orientation from the Two-Sided option.
Select the other options to use.
5
Linux printing
Click Print and the machine prints on both sides of the paper.
Some features may not be available depending on models or options. It
means that the features are not supported.
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
4. Special Features
202
Printing features
Printing from applications
Printing files
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
You can print text, image, pdf files on your machine using the standard
1
2
CUPS directly from the command line interface. The CUPS lp or lpr utility allows
you to do that. You can print these files by using below command format.
Open the document to print.
"lp -d <printer name> -o <option> <file name>"
Open the File menu and click Page Setup (Print Setup for some
Please refer to lp or lpr man page on your system for more details.
applications).
3
Choose your paper size, orientation, and make
sure that your machine is selected. Click Apply.
4
5
6
7
8
Configuring Printer Properties
Using the Printer Properties window provided by the Printers configuration,
you can change the various properties for your machine as a printer.
Open the File menu and click Print.
Select your machine to print.
Choose the number of copies and indicate which pages to print.
1
Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2
Select your machine on the available printers list and click Properties.
Change other printing options in each tab, if necessary.
Click Print.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing (see "Features by model" on page 7).
4. Special Features
203
Printing features
3
The Printer Properties window appears.
The following five tabs display at the top of the window:
•
Unix printing
General: Allows you to change the printer location and name. The
name entered in this tab displays on the printer list in Printers
configuration.
Some features may not be available depending on models or options. It
means that the features are not supported (see "Features by model" on
page 7).
•
Connection: Allows you to view or select another port. If you change
the machine port from USB to parallel or vice versa while in use, you
must re-configure the machine port in this tab.
•
Driver: Allows you to view or select another machine driver. By
clicking Options, you can set the default device options.
Proceeding the print job
•
Jobs: Shows the list of print jobs. Click Cancel job to cancel the
selected job and select the Show completed jobs check box to see
previous jobs on the job list.
After installing the printer, choose any of the image, text, or PS files to print.
•
4
6
1
Execute “printui <file_name_to_print>” command.
For example, if you are printing “document1”
Classes: Shows the class that your machine is in. Click Add to Class
to add your machine to a specific class or click Remove from Class
to remove the machine from the selected class.
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
Click OK to apply the changes and close the Printer Properties window.
2
3
4
Select a printer that has been already added.
Select the printing options from the window such as Page Selection.
Select how many copies are needed in Number of Copies.
4. Special Features
204
Printing features
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
To take advantage of the printer features provided by your printer driver,
press Properties.
5
Press OK to start the print job.
•
Multiple pages: Print several pages on one side of the paper.
•
Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Changing the machine settings
Image tab
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
In this tab, you can change the brightness, resolution, or image position of your
document.
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
General tab
•
•
•
•
•
Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
Orientation: Select the direction in which information is printed on a page.
Duplex: Print on both sides of paper to save paper.
•
•
Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
4. Special Features
205
Using Direct Printing Utility
8
•
Direct Printing Utility may not be available depending on model or
optional goods (see "Software" on page 7).
• Available for Windows OS users only.
Printing
There are several ways you can print using the Direct Printing Utility.
1
7
What is Direct Printing Utility?
From the Start menu select Programs or All Programs > Samsung
Printers > Direct Printing Utility > Direct Printing Utility.
The Direct Printing Utility window appears.
Direct Printing Utility is a program that sends the PDF files directly to your
machine to print without having to opening the file.
2
Select your machine from the Select Printer drop-down list and click
Browse.
3
Select the file you wish to print and click Open.
To install this program:
Download the software from the Samsung website then unpack and install it:
(http://www.samsung.com > find your product > Support or Downloads).
• Optional memory or mass storage device (HDD) should be installed on
your machine, to print files using this program (see "Variety feature" on
page 8).
The file is added in the Select Files section.
4
5
Customize the machine settings for your needs.
Click Print. The selected PDF file is sent to the machine.
• You cannot print PDF files that are restricted. Deactivate the printing
restriction feature and retry printing.
• You cannot print PDF files that are restricted by a password. Deactivate
the password feature, and retry printing.
• Whether or not a PDF file can be printed using the Direct Printing Utility
program depends on how the PDF file was created.
• The Direct Printing Utility program supports PDF version 1.7 and below.
For higher versions, you must open the file to print it.
4. Special Features
206
Using Direct Printing Utility
9
Using the right-click menu
1
Right-click on the PDF file to print and select Direct Printing.
The Direct Printing Utility window appears with the PDF file is added.
2
3
4
Select the machine to use.
Customize the machine settings.
Click Print. The selected PDF file is sent to the machine.
4. Special Features
207
Mac printing
11
Changing printer settings
Some features may not be available depending on models or options. It
means that the features are not supported.
You can use advanced printing features when using your machine.
10
Printing a document
When you print with a Mac, you need to check the printer driver settings in each
application you use. Follow the steps below to print from a Mac:
Open an application and select Print from the File menu. The machine name,
which appears in the printer properties window, may differ depending on the
machine in use. Except for the name, the composition of the printer properties
window is similar to the following.
12
1
2
Open the document to print.
3
Choose your paper size, orientation, scaling, other options, and make
sure that your machine is selected. Click OK.
4
5
6
Open the File menu and click Print.
Open the File menu and click Page Setup (Document Setup in some
applications).
Printing multiple pages on one sheet
You can print more than one page on a single sheet of paper. This feature
provides a cost-effective way to print draft copies.
1
2
Open an application, and select Print from the File menu.
3
4
Select the other options to use.
Choose the number of copies and indicate which pages to print.
Click Print.
Select Layout from the drop-down list under Orientation. In the Pages
per Sheet drop-down list, select the number of pages you want to print
on one sheet of paper.
Click Print.
The machine prints the selected number of pages to print on one sheet
of paper.
4. Special Features
208
Mac printing
13
If you print more than 2 copies, the first copy and the second copy might
print on the same sheet of paper. Avoid printing on both sides of paper
when you are printing more than 1 copy.
Printing on both sides of the paper
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 8).
14
Using help
Before printing in the duplex mode, decide on which edge you will be binding
your finished document. The binding options are, as follows:
•
Long-Edge Binding: This option is the conventional layout used in book
binding.
•
Short-Edge Binding: This option is the type often used with calendars.
1
2
3
4
5
Click the question mark on the bottom-left corner of the window and click on
the topic you want to know about. A pop-up window appears with information
about that option's feature, which is provided from the driver.
From your Mac application, select Print from the File menu.
Select Layout from the drop-down list under Orientation.
Select a binding orientation from the Two-Sided option.
Select the other options to use.
Click Print and the machine prints on both sides of the paper.
4. Special Features
209
Linux printing
Some features may not be available depending on models or options. It
means that the features are not supported.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lp or lpr printing system or other
applications for odd-even printing.
15
Printing from applications
16
Printing files
There are a lot of Linux applications that allow you to print using Common UNIX
Printing System (CUPS). You can print on your machine from any such
application.
You can print text, image, pdf files on your machine using the standard CUPS,
directly from the command line interface. The CUPS lp or lpr utility allows you to
do that. You can print these files by using below command format.
1
2
Open the document to print.
"lp -d <printer name> -o <option> <file name>"
Open the File menu and click Page Setup (Print Setup in some
applications).
Please refer to lp or lpr man page on your system for more details.
3
Choose your paper size, orientation, and make sure that your machine is
selected. Click Apply.
4
5
6
7
8
Open the File menu and click Print.
Select your machine to print.
Choose the number of copies and indicate which pages to print.
Change other printing options in each tab, if necessary.
Click Print.
4. Special Features
210
Linux printing
17
Configuring Printer Properties
You can change the default printing options or connection type with Printing
utility supplied by o/s.
1
Launch Printing utility(Go to System > Administration > Printing
menu or execute "system-config-printer" command in Terminal
program).
2
3
4
Select your printer and double-click it.
Change default printing options or connection type.
Click Apply button.
4. Special Features
211
Unix printing
19
Changing the machine settings
Some features may not be available depending on models or options. It
means that the features are not supported (see "Variety feature" on page 8).
The UNIX printer driver Print Job Manager in which the user can select various
print options in printer Properties.
18
Proceeding the print job
The following hot keys may also be used: “H” for Help, “O” for OK, “A” for Apply,
and “C” for Cancel.
After installing the printer, choose any of the image, text, or PS files to print.
General tab
1
Execute “printui <file_name_to_print>” command.
For example, if you are printing “document1”
printui document1
This will open the UNIX Printer Driver Print Job Manager in which the
user can select various print options.
2
3
4
•
Paper Size: Set the paper size as A4, Letter, or other paper sizes, according
to your requirements.
•
Paper Type: Choose the type of the paper. Options available in the list box
are Printer Default, Plain, and Thick.
•
Paper Source: Select from which tray the paper is used. By default, it is Auto
Selection.
•
Orientation: Select the direction in which information is printed on a page.
•
Duplex: Print on both sides of paper to save paper.
Select a printer that has been already added.
Select the printing options from the window such as Page Selection.
Select how many copies are needed in Number of Copies.
Automatic/manual duplex printing may not be available depending on
models. You can alternatively use the lpr printing system or other
applications for odd-even printing.
To take advantage of the printer features provided by your printer driver,
press Properties.
5
Press OK to start the print job.
•
Multiple pages: Print several pages on one side of the paper.
4. Special Features
212
Unix printing
•
Page Border: Choose any of the border styles (e.g., Single-line hairline,
Double-line hairline)
Image tab
In this tab, you can change the brightness, resolution, or image position of your
document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
•
Use Margins: Set the margins for the document. By default, margins are not
enabled. The user can change the margin settings by changing the values in
the respective fields. Set by default, these values depend on the page size
selected.
•
Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various
settings. These options are specific to the printer and depend on the PPD file.
4. Special Features
213
Using optional device features
Some features may not be available depending on model or optional goods
(see "Variety feature" on page 8).
6
Select the option you want (see "Understanding special printer features"
on page 193).
20
From the printer driver
If you install the optional device, you can use advanced printing features, such
as proofing a job and printing a private job in the Print window. Check the mass
storage (HDD) or RAM disk option in Device Options, then you can select the
various features from Print Mode (see "Setting Device Options" on page 65).
1
2
3
Open the document you want to print.
4
5
Click Properties or Preferences.
Select Print from the File menu. The Print window appears.
Select your printer driver from the Select Printer list.
Click the each tab then select Print Mode.
4. Special Features
214
5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools
216
• Easy Capture Manager
217
• Samsung AnyWeb Print
218
• Samsung Easy Color Manager
219
• Easy Eco Driver
220
• Using SyncThru™ Web Service
221
• Using Samsung Easy Printer Manager
225
• Using Samsung Printer Status
228
• Using Samsung Printer Experience
230
Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1
Make sure that the machine is connected to your computer and
powered on.
2
From the Start menu, select Programs or All Programs.
•
3
4
5
For Windows 8, from Charms, select Search > Apps.
Find Samsung Printers.
Under Samsung Printers, you can see installed management tools.
Click the management tool you want to use.
• After installing the driver, for some management tools, you can access
them directly from the Start screen by clicking on the corresponding tile.
• For Windows 8, after installing the driver, for some management tools,
you can access them directly from the Start screen by clicking on the
corresponding tile.
5. Useful Management Tools
216
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows OS users only (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as
captured or edited.
5. Useful Management Tools
217
Samsung AnyWeb Print
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
5. Useful Management Tools
218
Samsung Easy Color Manager
Samsung Easy Color Manager allows you to adjust the color balance, brightness, contrast, and saturation of any image viewed on your PC monitor. It also provides
various special effects that allow the image to be enhanced prior to printing without requiring editing expertise.
You can also use the Samsung Easy Color Manager to create a personalized color profile. This color profile can be added to the printer driver as a color option, or you
can replace the default color profile by transmitting the new color profile to the machine.
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
5. Useful Management Tools
219
Easy Eco Driver
Available for Windows OS users only (see "Software" on page 7).
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 43).
3 From the Favorites tab, select Eco Printing Preview.
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print.
If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver before printing job checkbox in the Basic tab of the printing preference
window.
5. Useful Management Tools
220
Using SyncThru™ Web Service
1
2
• Internet Explorer 6.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from
your machine depending on its options or models.
• Network model only (see "Software" on page 7).
Click Login on the upper right of the SyncThru™ Web Service website.
Type in the ID and Password then click Login. Type in the below default
ID and password. We recommend you to change the default password
for security reasons.
•
ID: admin
•
Password: sec00000
1
Accessing SyncThru™ Web Service
1
2
SyncThru™ Web Service overview
Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
2
Your machine’s embedded website opens.
Some tabs may not appear depending on your model.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an
administrator. You can still use SyncThru™ Web Service without logging in but
you won’t have access to Settings tab and Security tab.
5. Useful Management Tools
221
Using SyncThru™ Web Service
Information tab
Security tab
This tab gives you general information about your machine. You can check
things, such as remaining amount of toner. You can also print reports, such as an
error report.
This tab allows you to set system and network security information. You need to
log-in as an administrator to view this tab.
•
•
Active Alerts: Shows the alerts that have occurred in the machine and their
severity.
Supplies: Shows how many pages are printed and amount of toner left in
the cartridge.
•
Usage Counters: Shows the usage count by print types: simplex and
duplex.
•
Current Settings: Shows the machine’s and network’s information.
•
Print information: Prints reports such as system related reports, e-mail
address, and font reports.
Settings tab
•
System Security: Sets the system administrator’s information and also
enables or disables machine features.
•
Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x,
and Authentication servers.
•
User Access Control: Classifies users into several groups according to each
user’s role. Each user’s authorization, authentication and accounting will be
controlled by the group’s role definition.
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and
setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
This tab allows you to set configurations provided by your machine and
network. You need to log-in as an administrator to view this tab.
•
Firmware Upgrade: Upgrade your machine’s firmware.
•
Contact Information: Shows the contact information.
•
Machine Settings tab: Sets options provided by your machine.
•
•
Network Settings tab: Shows options for the network environment. Sets
options such as TCP/IP and network protocols.
Link: Shows links to useful sites where you can download or check
information.
•
License Management: License management provides settings installed
applications and application license.
5. Useful Management Tools
222
Using SyncThru™ Web Service
•
Cloning: You can import or export (transfer) various settings (machine
setting, network information, address book, etc.) between devices that have
the Cloning feature in SyncThru™ Web Service.
If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network
environment before setting e-mail notification.
3
E-mail notification setup
4
5
You can receive emails about your machine’s status by setting this option. By
setting information such as IP address, host name, e-mail address and SMTP
server information, the machine status (toner cartridge shortage or machine
error) will be sent to a certain person's e-mail automatically. This option may be
used more frequently by a machine administrator.
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
Click Add button to add e-mail notification user.
Set the recipient name and e-mail address(es) with notification items
you want to receive an alert for.
6
Click Apply.
If the firewall is activated, the e-mail may not be sent successfully. In that
case, contact the a network administrator.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
1
Select Enable check box to use the E-mail Notification.
4
Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
2
3
Your machine’s embedded website opens.
From the Settings tab, select Machine Settings > E-mail Notification.
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
5. Useful Management Tools
223
Using SyncThru™ Web Service
1
Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field
and press the Enter key or click Go.
2
3
4
Your machine’s embedded website opens.
5
Click Apply.
From the Security tab, select System Security > System Administrator
Enter the name of the administrator, phone number, location, and email
address.
5. Useful Management Tools
224
Using Samsung Easy Printer Manager
• This feature may not be available depending on model or optional goods
(see "Software" on page 7).
The Samsung Easy Printer Manager interface is comprised of various basic
sections as described in the table that follows:
• Available for Windows and Mac OS users only (see "Software" on page 7).
The screenshot may differ depending on operating system you are using.
• For Windows, Internet Explorer 6.0 or higher is the minimum
requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung
machine settings into one location. Samsung Easy Printer Manager combines
device settings as well as printing environments, settings/actions and
launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user
interfaces for the user to choose from: the basic user interface and the advanced
user interface. Switching between the two interfaces is easy: just click a button.
5
Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager.
Printer list
1
The Printer List displays printers installed on your computer
and network printers added by network discovery (Windows
only).
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager.
5. Useful Management Tools
225
Using Samsung Easy Printer Manager
Printer
information
This area gives you general information about your
machine. You can check information, such as the machine’s
model name, IP address (or Port name), and machine status.
Quick links
Displays Quick links to machine specific functions. This
section also includes links to applications in the advanced
settings.
4
You can view the online User’s Guide.
2
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
Troubleshooting button: This button opens the
Troubleshooting Guide when an error occurs. You
can directly open the necessary section in the user’s
guide.
Contents area
Displays information about the selected machine,
remaining toner level, and paper. The information will vary
based on the machine selected. Some machines do not have
this feature.
Order supplies
Click on the Order button from the supply ordering window.
You can order replacement toner cartridge(s) from online.
5
Application
information
3
Includes links for changing to the advanced settings
(switching UI), refresh, preference setting, summary, help,
and about.
6
The
button is used to change the user interface
to the advanced settings user interface (see
"Advanced settings user interface overview" on
page 226).
Select the Help menu or click the
button from the window and click on
any option you want to know about.
6
Advanced settings user interface overview
The advanced user interface is intended to be used by the person responsible
for managing the network and machines.
5. Useful Management Tools
226
Using Samsung Easy Printer Manager
Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.
Device Settings
You can configure various machine settings such as machine setup, paper,
layout, emulation, network, and print information.
Alert Settings (Windows only)
This menu includes settings related to error alerting.
•
Printer Alert: Provides settings related to when alerts will be received.
•
Email Alert: Provides options relating to receiving alerts via email.
•
Alert History: Provides a history of device and toner related alerts.
Job Accounting
Provides querying of quota information of the specified job accounting user.
This quota information can be created and applied to devices by job accounting
software such as SyncThru™ or CounThru™ admin software.
5. Useful Management Tools
227
Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the
machine status.
Icon
• The Samsung Printer Status window and its contents shown in this user’s
guide may differ depending on the machine or operating system in use.
Mean
Normal
The machine is in ready mode and experiencing no
errors or warnings.
Warning
The machine is in a state where an error might occur
in the future. For example, it might be in toner low
status, which may lead to toner empty status.
Error
The machine has at least one error.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 95).
• Available for Windows OS users only (see "Software" on page 7).
Description
7
Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install
the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences, click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
Toner Level
1
You can view the level of toner remaining in each
toner cartridge. The machine and the number of
toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some
machines do not have this feature.
5. Useful Management Tools
228
Using Samsung Printer Status
2
3
Option
You can set printing job alert related settings.
Order Supplies
You can order replacement toner cartridge(s) from
online.
User’s Guide
You can view the online User’s Guide.
This button opens the Troubleshooting
Guide when an error occurs. You can directly
open the troubleshooting section in the
user’s guide.
4
5
Close
Close the window.
5. Useful Management Tools
229
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You
can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s website, and check connected machine information. This application
will be automatically downloaded from the Windows Store if the machine is
connected to a computer with an Internet connection.
The screenshot may differ depending on the model you are using.
8
Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience (
) tile.
The Samsung Printer Experience interface comprises various useful features as
described in the following table:
1
Printer
Information
This area gives you general information about your
machine. You can check information, such as the
machine’s status, location, IP address, and remaining
toner level.
5. Useful Management Tools
230
Using Samsung Printer Experience
9
2
User Guide
You can view the online User’s Guide. You need to be
connected to the Internet to use this feature.
This button opens the Troubleshooting Guide
when an error occurs. You can directly open the
troubleshooting section in the user’s guide.
Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience, or if
you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Order Supplies
3
4
Visit Samsung
Printer Settings
5
6
Device List &
Latest Scanned
Image
Click on this button to order replacement toner
cartridges online. You need to be connected to the
Internet to use this feature.
Links to Samsung printer website. You need to be
connected to the Internet to use this feature.
You can configure various machine settings such as
machine setup, paper, layout, emulation, networking,
and print information through SyncThru™ Web Service.
Your machine needs to be connected to a network. This
button will be disabled if your machine is connected via
USB cable.
The scan list displays devices that supports Samsung
Printer Experience. Under the device, you can see the
latest scanned images. Your machine needs to be
connected to a network to scan from here.
Adding a printer
1
From the Charms, select Settings.
Or, right-click the Samsung Printer Experience page and select
Settings.
2
3
Select Add Printer
Select the printer you want to add.
You can see the added printer.
If you see
mark, you can also click
mark to add printers.
This section is for the users with multi-functional printers.
5. Useful Management Tools
231
Using Samsung Printer Experience
Deleting a printer
1
From the Charms, select Settings.
4
5
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.
Or, right-click the Samsung Printer Experience page and select
Settings.
2
3
4
Select Remove Printer.
Select the printer you want to delete.
Click Yes.
You can see that the selected printer is removed from the screen.
10
Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1
2
3
Open the document to print.
From the Charms, select Devices.
Select your printer from the list
5. Useful Management Tools
232
Using Samsung Printer Experience
Cancelling a print job
Basic tab
If the printing job is waiting in the print queue or print spooler, cancel the job as
follows:
•
You can access this window by simply double-clicking the machine icon
(
•
) in the Windows task bar.
You can also cancel the current job by pressing
control panel.
(Stop) button on the
Opening more settings
The screen may appear somewhat different depending on the model or
options.
You can set up more printing parameters.
1
2
3
4
Open the document you want to print.
Basic
This option allows you to choose the basic printing settings such as copies,
orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
From the Charms, select Devices.
Select your printer from the list
Click More settings.
5. Useful Management Tools
233
Using Samsung Printer Experience
Advanced tab
Security tab
Some features may not be available depending on the model or options. If
this tab is not shown or disabled, it means that this features are not
supported.
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
This option is used for printing confidential documents. You need to enter a
password to print using it.
5. Useful Management Tools
234
Using Samsung Printer Experience
Using the sharing feature
Scanning from Samsung Printer Experience
Samsung Printer Experience allows you to print from other applications
installed on the computer using the sharing feature.
The most frequently used printing menus are displayed for quick scanning.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file
formats.
1
2
3
4
Select the content you want to print from other application.
From the Charms, select Share > Samsung Printer Experience.
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.
1
Place a single document face down on the document glass, or load the
documents face up into the document feeder.
2
3
4
Click the Samsung Printer Experience tile on the Start screen.
5
6
Click Prescan (
7
Click Scan (
Click Scan (
).
Set up the scanning parameters such as image type, document size, and
resolution.
) to check the image.
Adjust the prescanned image with scanning operation functions such as
rotate and mirror.
11
Scanning from Windows 8
This section is for the users with multi-functional printers.
)and save the image.
• When you place the originals in the ADF (or DADF), Prescan (
) is not
available.
• You can skip step 5, if the Prescan option is selected.
Scanning with your machine lets you turn pictures and text into digital files that
can be stored on your computer.
5. Useful Management Tools
235
6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
237
• Power and cable connecting problems
238
• Printing problems
239
• Printing quality problems
243
• Operating system problems
251
For errors that occur during the wireless software installation and settings, refer to the
troubleshooting section in the wireless setting chapter (see "Troubleshooting for wireless
network" on page 155).
Paper feeding problems
Condition
Suggested solutions
Paper jams during printing.
Clear the paper jam.
Paper sticks together.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not feed.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Paper does not feed into the machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the
manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Envelopes skew or fail to feed correctly.
Ensure that the paper guides are against both sides of the envelopes.
6. Troubleshooting
237
Power and cable connecting problems
Click this link to open an animation about solving power problems.
Condition
The machine is not receiving power,
or the connection cable between the
computer and the machine is not
connected properly.
Suggested solutions
• Connect the machine to the electricity supply first. If the machine has a
(Power) button on the control, press it.
• Disconnect the machine’s cable and reconnect it.
6. Troubleshooting
238
Printing problems
Condition
The machine does not
print.
Possible cause
The machine is not receiving power.
Suggested solutions
Connect the machine to the electricity supply first. If the machine has a
(Power)
button on the control, press it.
The machine is not selected as the default
machine.
Select your machine as your default machine in Windows.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 78).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 32).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 60).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 60).
If a system error occurs, contact your service representative.
The connection cable between the computer and
the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 19).
The connection cable between the computer and
the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct
port. If the computer has more than one port, make sure that the machine is attached to
the correct one.
6. Troubleshooting
239
Printing problems
Condition
The machine does not
print.
Possible cause
Suggested solutions
The machine may be configured incorrectly.
Check the Printing Preferences to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under the Paper tab
within the Printing Preferences (see "Opening printing preferences" on page 43).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 44).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 43). See the printer driver help screen (see "Using help" on page 44).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
The machine prints, but
the text is wrong,
garbled, or incomplete.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 43).
6. Troubleshooting
240
Printing problems
Condition
Pages print, but they are
blank.
Possible cause
Suggested solutions
The wrong printer driver was selected.
Check the application's printer selection menu to ensure that your machine is selected.
The software application is malfunctioning.
Try printing a job from another application.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 58.
• See "Replacing the toner cartridge" on page 60.
The file may have blank pages.
Check the file to ensure that it does not contain blank pages.
Some parts, such as the controller or the board,
may be defective.
Contact a service representative.
The machine does not
print PDF files correctly.
Some parts of graphics,
text, or illustrations are
missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
The print quality of
photos is not good.
Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
It will take longer to print when you print a PDF file as an image.
6. Troubleshooting
241
Printing problems
Condition
Possible cause
Suggested solutions
The machine does not
print custom-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 43).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thin (see "Opening printing preferences" on page 43).
6. Troubleshooting
242
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the
toner cartridge" on page 60).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn
the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 71).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
71). If these steps do not correct the problem, contact a service representative.
The top half of the paper is
printed lighter than the rest of
the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 43).
6. Troubleshooting
243
Printing quality problems
Condition
Toner specks
Suggested solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).
A aB bC c
A aB bC c
A aB bC c
A aB bC c
A aB bC c
Dropouts
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 71).
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
A aBb C
A aBb C
A aBb C
A aBb C
A aBb C
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thick (see "Opening
printing preferences" on page 43).
If these steps do not correct the problem, contact a service representative.
White Spots
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be
dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 71).
If these steps do not correct the problem, contact a service representative.
6. Troubleshooting
244
Printing quality problems
Condition
Vertical lines
Suggested solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and
install a new one (see "Replacing the toner cartridge" on page 60).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
71). If these steps do not correct the problem, contact a service representative.
Black or color background
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount
of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 60).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 58).
Toner smear
• Clean the inside of the machine (see "Cleaning the machine" on page 71).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 60).
6. Troubleshooting
245
Printing quality problems
Condition
Vertical repetitive defects
Suggested solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 60).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after
a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
A
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that
the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams
on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 43).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application
or in Printing Preferences (see "Opening printing preferences" on page 43). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 58).
Toner particles are around bold
characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences, click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 43).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging
can occur causing this copy quality problem.
6. Troubleshooting
246
Printing quality problems
Condition
Suggested solutions
Misformed characters
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
• Ensure that the paper is loaded properly.
A aBb
A aBb C
A aBb C
A aBb C
A aBb C
Cc
Curl or wave
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
6. Troubleshooting
247
Printing quality problems
Condition
Wrinkles or creases
Suggested solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty
• Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 71).
Solid color or black pages
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
A
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 60).
• The machine may require repairing. Contact a service representative.
6. Troubleshooting
248
Printing quality problems
Condition
Loose toner
Suggested solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 71).
• Check the paper type, thickness, and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 60).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
A
Horizontal stripes
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 60).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting
249
Printing quality problems
Condition
Curl
Suggested solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 43).
• An unknown image
repetitively appears on a few
sheets
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
"Altitude adjustment" on page 189).
• Loose toner
• Light print or contamination
occurs
6. Troubleshooting
250
Operating system problems
1
Common Windows problems
Condition
Suggested solutions
“File in Use” message appears during
installation.
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”, “Exception
OE”, “Spool 32”, or “Illegal Operation”
messages appear.
Close all other applications, reboot Windows and try printing again.
“Fail To Print”, “A printer timeout error
occurred” message appear.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears
in ready mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is not
shown when you click more settings.
Samsung Printer Experience is not installed. Download the app from the Windows Store and install it.
Machine information is not displayed
when you click the device in the Devices
and Printers.
Check the Printer properties. Click the Ports tab.
(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
6. Troubleshooting
251
Operating system problems
2
Common Mac problems
Condition
The machine does not print PDF files
correctly. Some parts of graphics, text, or
illustrations are missing.
Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally
during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on
the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors
print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
6. Troubleshooting
252
Operating system problems
3
Common Linux problems
Condition
When printing more than one copy, the
second copy does not print.
Unchecking the collate option in the
Print Dialog does not work.
Printing always works with duplex.
Printer is not added through system's
printing utility.
Paper size and orientation are disabled
in the Print Dialog when opening text
files.
Suggested solutions
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to
version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value
of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://
bugs.debian.org/cgi-bin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer
(CUPS WebUI for example)
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like
'gedit'.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
6. Troubleshooting
253
Operating system problems
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
The PostScript file cannot be
printed
Possible cause
The PostScript driver may not be installed
correctly.
Solution
• Install the PostScript driver (see "Software Installation" on page 120).
• Print a configuration page and verify that the PS version is available for
printing.
• If the problem persists, contact a service representative.
Limit Check Error report prints
The print job was too complex.
You might need to reduce the complexity of the page or install more memory.
A PostScript error page prints
The print job may not be PostScript.
Make sure that the print job is a PostScript job. Check to see whether the software
application expected a setup or PostScript header file to be sent to the machine.
The optional tray is not
selected in the driver
The printer driver has not been configured to
recognize the optional tray.
Open the driver properties, select the Device Options tab, and set the tray option
(see "Setting Device Options" on page 65).
When printing a document in
Mac with Acrobat Reader 6.0 or
higher, colors print incorrectly
The resolution setting in the printer driver may
not be matched with the one in Acrobat Reader.
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
6. Troubleshooting
254
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact
the Samsung customer care center.
Country/Region
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Country/Region
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ANGOLA
ARGENTINE
ARMENIA
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Customer Care Center
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ar/support
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ee/support
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0180 6 7267864*
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de/support
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GREECE
Customer Care Center
0800-10077
0302-200077
80111-SAMSUNG (80111 726
7864) only from land line
www.samsung.com/
gr/support
(+30) 210 6897691 from mobile
and land line
1-800-299-0013
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HONG KONG
WebSite
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[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864* (*0,20 €/Anruf
aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,60 €/Anruf)
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Country/Region
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0180 6 SAMSUNG bzw.
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0800112888
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800-22273
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8-800-77777
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261 03 710
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023 207 777
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01-800-SAMSUNG (726-7864)
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020 405 888
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support
080 100 2255
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847267864 / 827267864
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support
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support
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africa_en/support
0900-SAMSUNG (0900-7267864)
(€ 0,10/min)
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NORWAY
WebSite
Customer Care Center
800-SAMSUNG (726-7864)
OMAN
PAKISTAN
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800-7267
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(Spanish)
800-0101
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009-800-542-0001
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Desde celulares por favor llamar
al número 336 8686
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Customer Care Center
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ph/support
Country/Region
Customer Care Center
800-2255 (800-CALL)
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ae/support (English)
QATAR
www.samsung.com/
ae_ar/support (Arabic)
02-4222111 [Other landline]
0 801-172-678* lub +48 22 60793-33 **
www.samsung.com/
pl/support
[HHP] 0 801-672-678* lub +48 22
607-93-33**
POLAND
RWANDA
ROMANIA
PUERTO RICO
9999
www.samsung.com/
support
08008 SAMSUNG (08008 726
7864)
www.samsung.com/
ro/support
TOLL FREE No.
*(całkowity koszt połączenia jak
za 1 impuls według taryfy
operatora)
RUSSIA
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taryfy operatora)
PORTUGAL
WebSite
808 20 7267
www.samsung.com/
pt/support
1-800-682-3180
www.samsung.com/
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(Spanish)
www.samsung.com/
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8-800-555-55-55
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ru/support
920021230
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sa/support
SAUDI ARABIA
SENEGAL
SERBIA
SINGAPORE
www.samsung.com/
sa_en/support
(English)/
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Contact SAMSUNG worldwide
260
Contact SAMSUNG worldwide
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www.samsung.com/
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0800-32-9999
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1969
18252273
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Contact SAMSUNG worldwide
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WebSite
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www.samsung.com/
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-Consummer
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Customer Care Center
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Contact SAMSUNG worldwide
262
Glossary
ADF
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well as
mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b
supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from
microwave ovens, cordless telephones, and Bluetooth devices.
An Automatic Document Feeder (ADF) is a scanning unit that will automatically
feed an original sheet of paper so that the machine can scan some amount of the
paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Mac (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the
color of a single pixel in a bitmapped image. Higher color depth gives a broader
range of distinct colors. As the number of bits increases, the number of possible
colors becomes impractically large for a color map. 1-bit color is commonly
called as monochrome or black and white.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects
wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file format
on that platform.
Glossary
263
Glossary
BOOTP
Coverage
Bootstrap Protocol. A network protocol used by a network client to obtain its IP
address automatically. This is usually done in the bootstrap process of
computers or operating systems running on them. The BOOTP servers assign
the IP address from a pool of addresses to each client. BOOTP enables 'diskless
workstation' computers to obtain an IP address prior to loading any advanced
operating system.
It is the printing term used for a toner usage measurement on printing. For
example, 5% coverage means that an A4 sided paper has about 5% image or text
on it. So, if the paper or original has complicated images or lots of text on it, the
coverage will be higher and at the same time, a toner usage will be as much as
the coverage.
CSV
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage
when you move the machine.
Comma Separated Values (CSV). A type of file format, CSV is used to exchange
data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among
non-Microsoft platforms.
Collation
DADF
Collation is a process of printing a multiple-copy job in sets. When collation is
selected, the device prints an entire set before printing additional copies.
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will
automatically feed and turn over an original sheet of paper so that the machine
can scan on both sides of the paper.
Control Panel
Default
A control panel is a flat, typically vertical, area where control or monitoring
instruments are displayed. They are typically found in front of the machine.
The value or setting that is in effect when taking a printer out of its box state,
reset, or initialized.
Glossary
264
Glossary
DHCP
DPI
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking
protocol. A DHCP server provides configuration parameters specific to the DHCP
client host requesting, generally, information required by the client host to
participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and
printing. Generally, higher DPI results in a higher resolution, more visible detail
in the image, and a larger file size.
DIMM
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company
service which enables a user to use a single telephone line to answer several
different telephone numbers.
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Duplex
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on
a home network to share information with each other across the network.
A mechanism that will automatically turn over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer equipped with
a Duplex Unit can print on both sides of paper during one print cycle.
DNS
Duty Cycle
The Domain Name Server (DNS) is a system that stores information associated
with domain names in a distributed database on networks, such as the Internet.
Duty cycle is the page quantity which does not affect printer performance for a
month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the
warranty period. For example, if the duty cycle is 48,000 pages per month
assuming 20 working days, a printer limits 2,400 pages a day.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that
runs back and forth on the page and prints by impact, striking an ink-soaked
cloth ribbon against the paper, much like a typewriter.
Glossary
265
Glossary
ECM
EtherTalk
Error Correction Mode (ECM) is an optional transmission mode built into Class 1
fax machines or fax modems. It automatically detects and corrects errors in the
fax transmission process that are sometimes caused by telephone line noise.
A suite of protocols developed by Apple Computer for computer networking. It
was included in the original Mac (1984) and is now deprecated by Apple in favor
of TCP/IP networking.
Emulation
FDI
Emulation is a technique of one machine obtaining the same results as another.
Foreign Device Interface (FDI) is a card installed inside the machine to allow a
third party device such as a coin operated device or a card reader. Those devices
allow the pay-for-print service on your machine.
An emulator duplicates the functions of one system with a different system, so
that the second system behaves like the first system. Emulation focuses on exact
reproduction of external behavior, which is in contrast to simulation, which
concerns an abstract model of the system being simulated, often considering its
internal state.
Ethernet
Ethernet is a frame-based computer networking technology for local area
networks (LANs). It defines wiring and signaling for the physical layer, and frame
formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most
widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files
over any network that supports the TCP/IP protocol (such as the Internet or an
intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of
a heat roller and a pressure roller. After toner is transferred onto the paper, the
fuser unit applies heat and pressure to ensure that the toner stays on the paper
permanently, which is why paper is warm when it comes out of a laser printer.
Glossary
266
Glossary
Gateway
IEEE
A connection between computer networks, or between a computer network
and a telephone line. It is very popular, as it is a computer or a network that
allows access to another computer or network.
The Institute of Electrical and Electronics Engineers (IEEE) is an international
non-profit, professional organization for the advancement of technology
related to electricity.
Grayscale
IEEE 1284
A shades of gray that represent light and dark portions of an image when color
images are converted to grayscale; colors are represented by various shades of
gray.
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector
type on the end of the parallel cable that attaches to the peripheral (for example,
a printer).
Halftone
Intranet
An image type that simulates grayscale by varying the number of dots. Highly
colored areas consist of a large number of dots, while lighter areas consist of a
smaller number of dots.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is
a non-volatile storage device which stores digitally-encoded data on rapidly
rotating platters with magnetic surfaces.
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of an
organization's information or operations with its employees. Sometimes the
term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to
identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary
267
Glossary
IPM
ITU-T
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM
rate indicates the number of single-sided sheets a printer can complete within
one minute.
The International Telecommunication Union is an international organization
established to standardize and regulate international radio and
telecommunications. Its main tasks include standardization, allocation of the
radio spectrum, and organizing interconnection arrangements between
different countries to allow international phone calls. A -T out of ITU-T indicates
telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as
well as managing print jobs, media size, resolution, and so forth. IPP can be used
locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and
secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
IPX/SPX
JBIG
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a
networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol
having similarities to IP, and SPX having similarities to TCP. IPX/SPX was
primarily designed for local area networks (LANs), and is a very efficient protocol
for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with
no loss of accuracy or quality, which was designed for compression of binary
images, particularly for faxes, but can also be used on other images.
ISO
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard
method of lossy compression for photographic images. It is the format used for
storing and transmitting photographs on the World Wide Web.
The International Organization for Standardization (ISO) is an international
standard-setting body composed of representatives from national standards
bodies. It produces world-wide industrial and commercial standards.
Glossary
268
Glossary
LDAP
MH
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for
querying and modifying directory services running over TCP/IP.
Modified Huffman (MH) is a compression method for decreasing the amount of
data that needs to be transmitted between the fax machines to transfer the
image recommended by ITU-T T.4. MH is a codebook-based run-length
encoding scheme optimized to efficiently compress white space. As most faxes
consist mostly of white space, this minimizes the transmission time of most
faxes.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status
of a machine.
MMR
MAC address
Media Access Control (MAC) address is a unique identifier associated with a
network adapter. MAC address is a unique 48-bit identifier usually written as 12
hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address
is usually hard-coded into a Network Interface Card (NIC) by its manufacturer,
and used as an aid for routers trying to locate machines on large networks.
Modified Modified READ (MMR) is a compression method recommended by ITUT T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also
demodulates such a carrier signal to decode transmitted information.
MFP
MR
Multi Function Peripheral (MFP) is an office machine that includes the following
functionality in one physical body, so as to have a printer, a copier, a fax, a
scanner and etc.
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR
encodes the first scanned line using MH. The next line is compared to the first,
the differences determined, and then the differences are encoded and
transmitted.
Glossary
269
Glossary
NetWare
OSI
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the network
protocols were based on the archetypal Xerox XNS stack. Today NetWare
supports TCP/IP as well as IPX/SPX.
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a
standard, modular approach to network design that divides the required set of
complex functions into manageable, self-contained, functional layers. The layers
are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for
print using a laser beam emitted from a laser printer, and it is usually green or
rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage
in the printer, and it should be replaced appropriately since it gets worn from
contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc,
which is copied, reproduced or translated to produce others, but which is not
itself copied or derived from something else.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL)
developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying
levels for thermal, dot matrix printer, and laser printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device
independent and resolution independent format.
Glossary
270
Glossary
PostScript
Protocol
PostScript (PS) is a page description language and programming language used
primarily in the electronic and desktop publishing areas. - that is run in an
interpreter to generate an image.
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
Printer Driver
See PostScript.
A program used to send commands and transfer data from the computer to the
printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used
in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's
public circuit-switched telephone networks which, on industrial premises, is
usually routed through the switchboard.
RADIUS
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast
a printer works, meaning the number of pages a printer can produce in one
minute.
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote
user authentication and accounting. RADIUS enables centralized management
of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network
access.
PRN file
Resolution
An interface for a device driver, this allows software to interact with the device
driver using standard input/output system calls, which simplifies many tasks.
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi,
the greater the resolution.
Glossary
271
Glossary
SMB
TCP/IP
Server Message Block (SMB) is a network protocol mainly applied to share files,
printers, serial ports, and miscellaneous communications between nodes on a
network. It also provides an authenticated Inter-process communication
mechanism.
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of
communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
TCR
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions
across the Internet. SMTP is a relatively simple, text-based protocol, where one
or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email
message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All
wireless devices in a WLAN use the same SSID in order to communicate with
each other. The SSIDs are case-sensitive and have a maximum length of 32
characters.
Transmission Confirmation Report (TCR) provides details of each transmission
such as job status, transmission result and number of pages sent. This report can
be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image
format. TIFF describes image data that typically come from scanners. TIFF
images make use of tags, keywords defining the characteristics of the image that
is included in the file. This flexible and platform-independent format can be
used for pictures that have been made by various image processing
applications.
Toner Cartridge
Subnet Mask
The subnet mask is used in conjunction with the network address to determine
which part of the address is the network address and which part is the host
address.
A kind of bottle or container used in a machine like a printer which contains
toner. Toner is a powder used in laser printers and photocopiers, which forms
the text and images on the printed paper. Toner can be fused by by a
combination of heat/pressure from the fuser, causing it to bind to the fibers in
the paper.
Glossary
272
Glossary
TWAIN
Watermark
An industry standard for scanners and software. By using a TWAIN-compliant
scanner with a TWAIN-compliant program, a scan can be initiated from within
the program. It is an image capture API for Microsoft Windows and Apple Mac
operating systems.
A watermark is a recognizable image or pattern in paper that appears lighter
when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and
also on postage stamps, currency, and other government documents to
discourage counterfeiting.
UNC Path
WEP
Uniform Naming Convention (UNC) is a standard way to access network shares
in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
URL
Uniform Resource Locator (URL) is the global address of documents and
resources on the Internet. The first part of the address indicates what protocol to
use, the second part specifies the IP address or the domain name where the
resource is located.
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to
provide the same level of security as that of a wired LAN. WEP provides security
by encrypting data over radio so that it is protected as it is transmitted from one
end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally
introduced in Windows Me and Windows XP. A scan can be initiated from within
these operating systems by using a WIA-compliant scanner.
USB
WPA
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the
parallel port, USB is designed to concurrently connect a single computer USB
port to multiple peripherals.
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi)
computer networks, which was created to improve upon the security features of
WEP.
Glossary
273
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or
home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique
key for each session between a wireless client and the associated WAP for more
advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home
network. If your wireless access point supports WPS, you can configure the
wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document
and electronic document, developed by Microsoft. It is an XML-based
specification, based on a new print path and a vector-based deviceindependent document format.
Glossary
274
Index
A
direct printing utility
accessing
driver installation
management tools
Unix
216
accessories
65
ordering
54
AirPrint
164
AnyWeb Print
218
Linux
136
inside
72
outside
71
pickup roller
74
cleaning a machine
71
control panel
20
26
10
D
45
printer properties
error message
89
system requirements
102
using SetIP
129
F
device options
40
65
203, 211, 202, 210
loading
machine features
print media feature
44
paper in multi-purpose tray
5
171
97
special media
34, 32
36
M
Mac
G
common Mac problems
general icons
10
252
general settings
176
driver installation for network connected
134,
121, 122
glossary
263
printing
google cloud printing
166
system requirements
102
using SetIP
128
J
default settings
253
eco printing
features
cleaning
tray setting
common Linux problems
driver installation for network connected
135,
123, 124
favorites settings, for printing
C
convention
L
E
installing
touch screen
206
201, 208
machine overview
jam
clearing paper
78
tips for avoiding paper jams
77
front view
18
rear view
19
maintenance parts
55
Index 275
Index
memory
memory upgrading
135
134
136
130
placing a machine
182
driver installation
Linux
Mac
UNIX
Windows
186
general setup
180
print
184
installing environment
67
memory/hard drive feature
214
menu
admin setup
counter
direct usb
eco
IPv6 configuration
183, 179
graphic
help
information
175
SetIP program
187
wired network setup
172
job status
185
layout
173
paper
174
system setup
menu overview
104, 126
138
127, 128, 129, 151
127, 141
n-up printing
Mac
201, 208
O
troubleshooting
card stock
39
envelope
37
glossy paper
40
labels
39
output support
97
preprinted paper
40
26
54
transparency
41
printer preferences
using special media
36
overlay printing
multi-purpose tray
34
197
delete
198
print
198
N
P
network
Parallel
40, 36
setting the paper size
Linux
create
159
print media
ordering
34
254
mobile OS
176
tips on using
189
postScript driver
54
output support
54
adjusting the altitude
optional tray
multi-purpose (or manual feeder) tray
loading
ordering
38
203, 211
printer status
general information
228
printing
changing the default print settings
191
Linux
202, 210
Mac
201, 208
Index 276
Index
multiple pages on one sheet of paper
201, 208
Mac
printing a document
Windows
Mac
42
202, 209
192
setting as a default machine
191, 193
UNIX
204, 212
using direct printing utility
206
printing a document
Linux
202, 210
Mac
201, 208
UNIX
204, 212
printing feature
R
regulatory information
S
safety
105
symbols
11
redistributing toner
storing
Samsung Printer Status
228
touch screen
service contact numbers
255
SetIP program
Special features
127, 151
56
58, 60
56
keyboard
190
tray
188
adjusting the width and length
31
specifications
95
changing the tray size
31
print media
97
loading paper in multi-purpose tray
34
ordering an optional tray
54
setting the paper size and type
40
status
20
supplies
251
paper feeding problems 237, 238, 239, 243
non-Samsung and refilled
230
191
problems
11
samsung printer experience
problem
operating system problems
information
available supplies
53
estimated toner cartridge life
57
monitoring the supplies life
69
ordering
53
replacing toner cartridge
60
SyncThru Web Service
U
understanding the status LED
UNIX
driver installation for network connected
136
printing
general information
221
SyncThru™ Web Service
221
87
204, 212
Unix
system requirements
103
USB cable
T
driver installation 22, 24, 121, 123, 122, 124
toner cartridge
estimated life
57
handling instructions
56
USB flash memory
data backup
48
Index 277
Index
managing
49
USB memory device
printing
wireless network
network cable
150
48
using
keyboard
using help
190
44, 202, 209
W
waste toner container
63
watermark
create
196
delete
196
edit
196
Windows
common Windows problems
251
driver installation for network connected
130,
22, 24
system requirements
using SetIP
101
127, 151
wireless
Infrastructure mode
141
USB cable
145
WPS
disconnecting
144, 145
Index 278