Original Operating Instructions


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Original Operating Instructions | Manualzz

FM800

Original Operating Instructions read the operating instructions and the chapter on safety information before operating the machine. keep the operating instructions near the machine.

Dear Customer

Congratulations on your purchase of an FM800 coffee machine. We appreciate your confidence in us.

The FM800 is a powerful and space-saving coffee machine perfectly adaptable to your needs. With the FM800, you can quickly prepare high-quality, customized coffee specialties. Your customers will be impressed.

We hope you enjoy your coffee machine and that it will bring you many happy customers.

Sincerely, Franke Kaffeemaschinen AG

Table of contents

t able of contents

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

e xPlanation of syMbols

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 s yMbols used in the

o

Perating

i nstructions

. . . . . . . . . . . . . . . . 3

s yMbols used in the software

. . . . . . . . . . . . . . . . . . . . . . . . . . 4 d ePiction of error Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . 4 c olor code for error Messages

. . . . . . . . . . . . . . . . . . . . . . . . 4

f or your safety

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

P roPer use

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

g eneral safety concerns when using the

fM800 . . . . . . . . . . . . 6

s coPe of delivery and identification

. . . . . . . . . . . . . . . . . . . . . . . . 8 s coPe of delivery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

i dentification

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

d escriPtion of the Machine

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 fM800 coffee Machine

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

a dd

on units

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

t he control Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

o verview of oPerating Modes

. . . . . . . . . . . . . . . . . . . . . . . . . . 13

o verview of oPerating levels

. . . . . . . . . . . . . . . . . . . . . . . . . . 14

i nstallation and technical data

. . . . . . . . . . . . . . . . . . . . . . . . . . 15 i nstallation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

c oMMissioning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 i nitial coMMissioning of the

fM800 . . . . . . . . . . . . . . . . . . . . . 18 d aily coMMissioning of the

fM800 . . . . . . . . . . . . . . . . . . . . . 18

f illing and eMPtying

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 b eans and Powder

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

M ilk

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 s yruPs

( oPtional

) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

P reParing drinks

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

P reParing drinks with

Q uick

s elect

. . . . . . . . . . . . . . . . . . . . . 24

P reParing drinks with

c ash

r egister

. . . . . . . . . . . . . . . . . . . . 25

P reParing drinks with

i nsPire

M e

. . . . . . . . . . . . . . . . . . . . . . . 26

d rink PreParation with ground coffee

. . . . . . . . . . . . . . . . . . . 27

s teaM disPenser

(a utosteaM

) . . . . . . . . . . . . . . . . . . . . . . . . . 28

c are of the

fM800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 i ntroduction to autoMatic cleaning

. . . . . . . . . . . . . . . . . . . . . 29

r insing the

fM800

Manually

. . . . . . . . . . . . . . . . . . . . . . . . . 31 c leaning the control Panel

. . . . . . . . . . . . . . . . . . . . . . . . . . . 31

M aintenance Plan

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 r ePlacing the frother

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 r ePlacing the refrigeration unit intake hose

. . . . . . . . . . . . . . . 32

c onfiguring

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 i ntroduction to PrograMMing

. . . . . . . . . . . . . . . . . . . . . . . . . 33

M y

s ettings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

d ecoMMissioning and disPosal

. . . . . . . . . . . . . . . . . . . . . . . . . . . 38 d ecoMMissioning

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

d isPosal

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

t roubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 o verview of Machine errors

. . . . . . . . . . . . . . . . . . . . . . . . . . 40

h elP with Machine errors

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

h elP with ProbleMs concerning Product Quality

. . . . . . . . . . . . 42

i ndex

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Explanation of symbols

So that you can get the most out of your FM800we would like to familiarize you with the symbols used in the Operating

Instructions and software. For us, thorough information and open communication go without saying. ,

Symbols used in the Operating Instructions

! Danger

! Warning

! Caution

Note

DaNgEr INDICaTES POTENTIally lIFE-ThrEaTENINg DaNgEr Or gravE INjury.

WarNINg INDICaTES rISk OF

INjury.

CauTION INDICaTES rISk OF MINOr

INjury.

NOTICE INDICaTES POSSIbIlITy OF

DaMagE TO ThE MaChINE.

"Cleaning" the add-on unit or individual components.

4

4

01

01 i This symbol indicates tips, shortcuts and additional information.

Describes in text and pictures a step that you must perform.

Steps on a colored background are optional. They must be performed depending on the model of your machine.

Symbols used in the software

Navigating

Symbol Designation

Cancel button

Description

Cancel preparation

Start button

Back

Selection frame

Next page/Previous page

Back

Start preparation

Up one level

Selected option

Scroll through menus with multiple pages

Up one level on maintenance level

Symbols on the dashboard (non-self-service mode)

Symbol Designation Description

Franke Switch between maintenance level and product level

Milk

Coff ee bean

Chocolate

The milk container is empty or not installed correctly.

The coff ee bean hopper is empty or not installed correctly.

The powder container is empty or not installed correctly.

Drop

Grounds container

Cleaning and Maintenance

Grounds door

Flavour Station is empty or must be cleaned.

Grounds container must be emptied.

Maintenance must be performed on the machine.

Grounds door is open.

Screw wrench Service technician must be contacted.

Depiction of error messages

Marked products cannot be prepared.

The error message can be accessed via the glowing symbol on the dashboard.

Marked products cannot be prepared.

The error message can be accessed via the banderole in the corner.

Tür off en

Personal informieren.

Schliessen

If the entire system is aff ected by an error, then the error message will appear automatically.

Color code for error messages

Temporary interruption.

System still fully functional.

System functions with limitations.

System is not functioning.

If a symbol lights up on the dashboard, then additional information and instructions are displayed when the symbol is tapped.

help in the event of an error is available in the Troubleshooting chapter.

For your Safety

both you and the coffee machine are important to us. Therefore, we would like to provide you with detailed safety information. For us, a high degree of safety goes without saying. Protect yourself against residual risks arising from the functions of the machine.

Proper use

FM800

The FM800 is a coffee machine for use in food service, offices and similar environments. It is designed to process whole coffee beans, powder and fresh milk. your coffee machine is designed exclusively for preparing coffee drinks, powder drinks and hot water in accordance with these instructions and the technical specifications.

Refrigeration unit a refrigeration unit is part of your FM800. It is to be used only to cool milk in conjunction with preparing coffee drinks with an FM800 coffee machine.

Only use pre-cooled milk (2 - 5 °C or 36 - 41°F). Only use the

FraNkE clean solution. Other cleaning agents may leave residue in the milk system.

Cup warmer

(optional)

The cup warmer is an optional add-on unit for your FM800 coffee machine. It is intended only for warming coffee cups and glasses used for preparing drinks.

The cup warmer is not designed to dry dish towels or other cloths. It is not necessary to cover the cups to warm them.

Flavour Station

(optional)

The Flavour Station is intended only for the automatic pumping of syrups and other liquid aromas for the preparation of drinks.

The Flavour Station is not designed to pump viscous fluids such as sauces (e.g. chocolate sauce).

i

Do you have any questions or problems that are not addressed in these instructions? Please do not hesitate to contact Customer Service or your service technician.

General safety concerns when using the FM800

Important

• Do not operate the coffee machine or add-on units until you have completely read and understood these instructions.

• keep these instructions near your coffee machine.

• The FM800 is intended for use by trained personnel. Each operator of the FM800 must have read and understood the instructions. This does not apply for utilization in the selfservice sector. Machines in the self-service sector must be continuously monitored to protect the users.

• Children under 8 years of age and physically or mentally challenged persons must never be allowed to be alone at the machine and must always be supervised. Children are not allowed to play with the machine. Children are not permitted to perform cleaning on the machine. The machine is not appropriate for children under 8 years old.

• have the machine serviced at the scheduled intervals. regular maintenance will ensure the safe operation and high performance of your FM800.

• If the machines are sold or transferred to a third party, give the operating instructions to the next user.

• The configuration of your coffee machine may differ from that shown in the instructions. Please refer to your purchase agreement. additional accessories may be obtained directly from your retailer or from FraNkE kaffeemaschinen ag in aarburg,

Switzerland.

! Danger

Risk of death by electrocution!

• Never operate a machine that has been damaged or has a damaged power supply cable.

• If you suspect damage to the machine (for instance, a hot or burning odor), immediately unplug the machine from the outlet and contact your service technician.

If the power supply cable to this machine is damaged, it must be replaced by a special power supply cable.

• Only a qualified service technician should replace the power supply cable.

• Ensure that the machine and power supply cable are not near any hot surfaces such as gas or electric stoves or ovens.

• Ensure that the power supply cable is not pinched and does not rub against sharp edges. The machine contains electrically conductive parts. Opening the machines can pose risk of death.

• Never open or attempt to repair the machine yourself.

• Do not make any modifications to the machine that are not described in the operating instructions.

• Repairs should only be made by your service technician using original replacement and accessory parts.

! Warning

Risk of injury!

reaching into the machine may result in abrasions or crushing injuries from interior components.

• Only open the machine when daily work requires it (e.g. to clean the powder system, to empty the grounds container or to fill/ empty the water tank).

• Exercise care and caution when working in an open machine.

• Only service personnel should open the machine for any other reason.

Risk of injury, eye injury and damage to the machine!

Objects in the bean hopper, powder container or grinder may splinter and be ejected, leading to damage to the machine or injury.

• Never put anything into the bean hopper, powder container or grinder!

• Never poke any object around in the bean hopper, powder container or grinder.

Danger of burns!

The coffee and milk dispensers and the hot water dispenser are hot.

• Do not touch the outlets or nozzles.

The surfaces of the cup warmer are hot.

• Do not touch these surfaces.

Danger of scalding!

During cleaning, hot water and steam are released repeatedly.

• Keep hands away from the vicinity of the outlets.

When drinks are dispensed, the products themselves pose a risk of scalding.

• Always be careful with hot drinks!

! Caution

Risk of spoiled food residue!

If the machine is not cleaned regularly, milk and coffee residue may accumulate in the machine, clog the outlets or find its way into drinks.

• Clean the coffee machine and add-on units at least once a day.

• Read the chapter "Care of the FM800".

Risk of contamination!

When the machine is not in use for extended periods, residue may accumulate.

• Rinse the coffee machine and add-on units before initial use and when not in use for extended periods (more than 2 days).

Note

Damage from water jets!

The coffee machine is not protected against water jets.

• Do not use water jets or high-pressure cleaners to clean the machine.

Damage to the machine!

• Set the machine up out of the reach of children.

• Do not expose the machine to the elements, such as rain, frost or direct sunlight.

The power supply cable can pose a risk of tripping or be damaged.

• Never let the power supply cable hang loose.

Blockage in the powder system caused by incorrect raw materials!

• Take care to ensure that powder and beans are added to the correct containers. Observe machine equipment.

Scope of delivery and identification

The FM800 is a powerful coff ee machine. Its modern operating concept will help you keep your cool in any situation. listed below are ways to identify your machine and what is included in the standard scope of delivery.

Scope of delivery

FM800 basic model.

Item Designation

Cleaning tablets

(25 pcs.)

Milk cleaner

FM800

Originalbetriebsanleitung

Lesen Sie die Betriebsanleitung und das Kapitel Sicherheitshinweise, bevor Sie an der Maschine arbeiten. Bewahren Sie die

Betriebsanleitung bei der Maschine auf.

Cleaning brushes

Cleaning brush

Microfi ber cloth

Key

(for the locking mechanism of the door)

Cleaning container

Operating instructions 1h 328 703

Item no.

bk 328 399

1l 301 219

1l 301 376

1l 301 160

1h 325 974

The confi guration of your coff ee machine may diff er from that shown in the instructions. Please refer to your purchase agreement. additional accessories may be obtained directly from your retailer or from FraNkE kaff eemaschinen ag in aarburg, Switzerland.

Identification

Type plate

(example)

Name:

Serial-No.:

Install-No.:

ID-No.:

Type:

Voltage:

Frequency:

Power:

Fuse Protection:

Max. Inlet pressure:

Boiler:

Water capacity:

Operating pressure:

Franke Kaff eemaschinen AG

Franke-Strasse 9

CH – 4663 Aarburg

Switzerland

FCS4026 (FM800)

(Commercial Coff ee Machine)

00054321

466282

39.000.001

2M 1P H FM FS

400V 3L N PE

50 / 60 Hz

7500 W

16 A

0.8MPa

Coff ee

0.9l

1.0MPa

Water/Steam

0.9l

0.2MPa

Position of type plate

3

1

2

Type plate kE

(as an example for add-on units)

Franke Kaffeemaschinen AG

Franke-Strasse 9

CH-4663 Aarburg

Name:

Serial-No.

Install-No.:

ID-No.

Type:

Class:

Voltage:

Frequency:

Power:

Input current

Refrigerant

Charge

Switzerland

Refrierator KE320

(to Commercial Coffee Machine)

00056321

468689

40.000.001

KE320 1C1M FM

N

220 - 240 V

50/60 Hz

25 W

1.0 A

R134a

50 g

3

9

4

5

1

6

2

1

2

Model (for model codes, see below)

Technical data

3

4

Manufacturer

Identification code

5

6 apparatus number

Climate zone

8 Item number

9 Machine number

Model codes

Model code

FM800

2M

2P h

FM

TW

Component

Machine name

Number of grinders (max. 3)

Number of powder containers hot water

Warm and cold milk foam, warm and cold milk

Cup warmer (optional)

Description of machine

you have chosen enjoyment of every single coff ee with the FM800. In this section you will learn more about the functions and options of your coff ee machine and where the controls are located.

FM800 coff ee machine

Introduction

The coff ee machine has numerous options. To give you an overview of your machine, below is illustrated a sample confi guration.

Please note that your coff ee machine may look diff erent from the confi guration shown here.

Powder container

(Option)

Powder lid lock for front door

bean hopper

(up to 3 pieces)

hot water dispenser grounds door

Operator panel

Dispenser with automatic

height adjustment

Drip tray with drip grid

Add-on units

refrigeration unit

In many regions, milk is part of a good cup of coff ee. you can connect the refrigeration unit directly to the FM800 to make sure the milk doesn't spoil.

On/Off switch

(behind the door)

Flavour Station

(optional)

Our Flavour Station is available to you as an option for unusual creations. you can use the

Flavour Station to extend your off erings with up to three diff erent fl avors.

On/Off switch � (on the inside of the rear panel)

Cup warmer

(optional)

To enjoy coff ee at its best, you need pre-heated cups. The cup warmer fi ts perfectly on your

FM800.

On/Off switch

The control panel

Menu items on the control panel, with Quick Select as an example

FraNkE switches back and forth between maintenance level and product level.

Symbols (in Cash register mode and

Quick Select mode) indicate absent raw materials or errors.

Scroll forwards or backwards, respectively. as an alternative, you can also use your fi nger to stroke to the right or to the left.

Switch between the operating modes Inspire Me and Quick

Select.

Navigating

To select an option, tap on the respective fi eld.

Stroke a fi nger across the control panel for scrolling.

01

Switch to Energy saver mode

02

4

Select and confi rm q

button.

i

4

Tap on the control panel to exit the Energy saver mode.

Switch to the maintenance level.

Overview of operating modes

Cash register non-self-service

Quick Select

(optional with Credit Mode) non-self-service and/or self-service

Inspire Me

Self-service

The Cash register operating mode is particularly suitable for non-self-service utilization.

While your coffee machine is preparing one drink, add additional orders to the queue.

The Quick Select operating mode is the standard version. It is suitable for both non-self-service utilization and the self-service sector.

Once you have selected a product, the possible options that can be added to that product will appear.

The Inspire Me operating mode is particularly suitable in the self-service sector.

It inspires your customers to find perfect products to suit them.

Structure of the control panel:

• level 1: Product selection. Column with the possible options, the production status and the waiting list

Structure of the control panel:

• level 1: Product selection

• level 2: Drink Selection status

Individual adjustments:

• Display: 2x2 / 3x3 / 4x4 products per page

Individual adjustments:

• Display: 2x3 / 3x4 / 4x5 products per page

• activate Credit Mode

Structure of the control panel:

• level 1: Menu cards with prefiltered selection

• level 2: Product selection

• level 3: Drink Selection status

Individual adjustments:

• Option for switching between the operating modes

Quick Select and Inspire Me .

Overview of operating levels

Cash register

Product selection

Quick Select

Drink Selection status (if activated)

Product selection inspire Me

Function:

• Product preview

• Display product options

• Start preparation

Product selection Menu cards

Credit Mode in the Quick Select operating mode

Ristretto

3.00 CHF

Caramel Macchiato

5.50 CHF

Credit: 6.00 CHF

Milk coffee

4.00 CHF

Vanilla Macchiato

5.50 CHF

Macchiato

5.00 CHF

Vanilla milk coffee

4.50 CHF i

• No drink options can be added in the Drink Selection status when using a setting with Credit Mode .

• Credit Mode is activated in the My settings menu under 1 Set

Machine , 1.5 accounting. Select activate accounting.

Display:

• Product prices

• Credit

• Missing credit

The suitable operating mode is dependent on your utilization of the coffee machine, your product range and the preferences of your customers.

your service technician will be happy to help you set the operating mode suitable for you.

Installation and technical data

your FM800 must be properly installed so that you can operate it correctly – your service technician will do that for you. you'll have to take care of a few things first. you'll find the prerequisites for problem-free enjoyment of your coffee machine here.

Installation

Preparations

• The power connection for the coffee machine must be protected by a ground fault circuit interrupter (gFCI).

• Each terminal of the power supply must be able to be interrupted by a switch.

• The water connection must have a shut-off with a check valve and filter and must meet the requirements of the technical data. (Only when being used with a water connection)

• If your coffee machine has an electrical connection other than the one described in the table opposite, you will have received additional information regarding the installation with your order confirmation.

• The water connection to your coffee machine must be accomplished with the hose set that is supplied with it. Do not use any other water hoses that happen to be present.

Installation you must have completed these preparations before your service technician can install the coffee machine at your location.

your service technician will install your coffee machine and put it into operation for the first time. The technician will walk you through the basic functions.

Technical data of the FM800 bean hopper

Powder container grounds container boiler volume

Thermoblock

Electrical connection

Noise emission

Weight

Cold water connection

(optional)

Water pressure

Shut-off cock

Water hardness

Ideal ph value

Funnel

Drain pipe ambient conditions

1.2 kg per grinder

1 kg per container 2 x 0.5 kg

(optional double powder dosing unit)

45 cakes

(optional: coffee ground chute)

Coffee 0.9 liters at 2.5 kW hot water/steam 0.9 liters at 2.5 kW

2 kW

400 v 3l N PE 7.5 kW 50/60 hz  Fuse: 16 a

220–240 v 1l N PE 4.5 kW-5.4 kW 50/60 hz  Fuse: 30 a

(locked)

200–240 v 3l PE 3.6 kW-5.4 kW 50/60 hz  Fuse: 30 a

(locked)

< 70 db (a) approx. 55 kg per machine g 3/8 " external thread

80 - 800 kPa (0.8 - 8.0 bar) with check valve and filter max. 70 mg CaO/1 l water (7 dh, 13 °fh)

7 d = 50 mm (2") with siphon dmin = 1" humidity: max. 80% ambient temperature: 10 - 35 ° C

Dimensions of the FM800

Front view Side view

Installation dimensions of the FM800

300 300 300

800

300 200

800

200

Top view adjustable feet

(optional)

40 mm foot

70 mm foot

100-mm (4") foot

520 mm + 40 mm = 560 mm

520 mm + 70 mm = 590 mm

520 mm + 100 mm = 620 mm

582 582

Cross-section from above (buffet feed-through)

180

90

180

90 d1 d1 d1 d2 d2 d1 d2 d2 d1 bore hole for cable and feed lines d2 bore hole for grounds ejection min 50

120 mm

120 mm

The dimensions are specified in millimeters.

Prepare a stable, ergonomic surface (min. load capacity: 150 kg or 330.7 lb). The operator panel should be at eye level.

Distance to the wall must be at least 50 mm. Clearance above the machine must be at least 200 mm.

adjustable feet (optional) can be used to compensate for unevenness or height differences.

If optional add-on units are installed, up to an additional 300 mm may be required per add-on unit.

Observe the connection requirements of the add-on units.

Technical data for the refrigeration unit

(optional)

Milk container 10 liters or 2 x 4.5 liters

Electrical connection

Electric cable ambient conditions

Weight

Width

Depth height

200 - 240 v 1l N PE 100 W 50/60 hz  Fuse: 10 a

2000 mm humidity: max. 80% ambient temperature: 5 - 32 °C approx. 24 kg

300 mm

580 mm

545 mm

Technical data for the cup warmer

(optional)

Capacity

Electrical connection

Electric cable up to 120 cups

(depending on cup size)

200 - 240 v 1l N PE 300 W 50/60 hz  Fuse: 10 a

2000 mm

Weight

Width

Depth height

17 kg

300 mm

580 mm

545 mm

Technical data for the Flavour Station

(optional)

Capacity

Electrical connection

Electric cable

Weight up to 3 varieties of syrup

100 - 240 v 1l N PE 75 W 50/60 hz  Fuse: 10 a

2000 mm

20.4 kg

Width

Depth height

200 mm

456 mm

553 mm adjustable feet

(optional)

40 mm foot

70 mm foot

100-mm (4") foot

520 mm + 40 mm = 560 mm

520 mm + 70 mm = 590 mm

520 mm + 100 mm = 620 mm add-on unit installation dimensions min 50

Place the add-on units in line with the machine name and at eye level.

Distance to the wall must be at least 50 mm. Clearance above the machine must be at least 200 mm.

adjustable feet (optional) can be used to compensate for unevenness or height differences.

If optional add-on units are installed, up to an additional 300 mm may be required per add-on unit.

Commissioning

In this chapter you will learn how to start up your FM800 coff ee machine for the fi rst time. In addition to the start-up procedure, you will furthermore learn about processes that take place automatically during commissioning.

Initial commissioning of the FM800

your service technician will put your coffee machine in operation for the first time and instruct you in its operation.

any recommissioning tasks will also be carried out by your service technician.

Daily commissioning of the FM800

01

Warnung

Danger of scalding!

From hot water, splatters and hot steam.

Do not touch the machine below the outlets or the outlets themselves.

4

Energy saver mode

Tap on the control panel.

02

4

The coffee machine vents the boiler system and rinses automatically while heating.

i

4 add coffee beans, powder, milk and syrup, if necessary.

4

03

Coffee machine is ready for operation.

Filling and emptying

Ensure that all ingredients are always available. That way you will able to off er your customers the wide assortment of your product range at all times. get primed for a successful day.

Beans and powder

Filling the coff ee bean and powder containers

! Warning

Risk of injury, eye injury and damage to the machine!

Objects in the bean hopper or grinder may splinter and be ejected, leading to damage to the machine or injury.

Never put any objects in the coff ee bean hopper or grinder.

Never poke around in the bean hopper or grinder with any object.

i

4 Observe your machine confi guration when fi lling the containers. a possible composition can be found in the Machine description chapter.

01

4 raise the cover.

02 03

4

Depending on the machine equipment, fi ll with coff ee beans or powder.

4 attach cover.

Emptying the bean hopper

01 02 03 04

Note

Press the safety slide downwards and pull it away towards the front until it engages.

4 remove the coff ee bean hopper straight up.

4

The quality of the coff ee may be impaired!

Dry the bean hopper well after cleaning it. There must not be any residue from cleaning agents.

4

Empty, clean and dry the bean hopper.

4 replace the bean hopper.

Slide the safety slide back to end stop.

Emptying the powder container

Note

Powder may escape!

Always transport the powder container closed in an upright position.

4

01

Slide the powder container forward approx. 2 cm.

4

02 remove the powder container straight up.

4

!

Caution

Risk of injury!

From the powder container's screw conveyor.

Exercise care when cleaning the powder container and dry it well.

03 04

4

Empty, clean and dry the powder container.

4 attach powder container and slide it back until it engages.

04

Emptying the grounds container

Note

Formation of mildew due to coff ee residue!

Empty and clean the grounds container at least once daily.

4

01 02

Tür off en

Personal informieren.

Open the grounds container door and remove the grounds container.

Schliessen

4

The message Door open appears on the control panel.

03

4

Empty, clean and dry the grounds container.

04

4 replace the grounds container and close the grounds container door.

Milk

Filling the refrigeration unit

Note

The quality of the milk may be impaired!

Only use pre-cooled milk

Touch the intake hose only after sanitizing hands or wear disposable gloves.

4

01 unlock the door as necessary.

Press the release button and open the refrigeration unit.

4

02 remove the intake hose and pull away the milk container to the front.

4

03

Fill milk.

05

4

Slide the milk container back to end stop.

4

Make sure that the refrigeration unit is switched on.

Close the refrigeration unit.

Prepare milk system

01

Switch to the maintenance level.

02

My Settings

Media/Data down- and upload

Cleaning and Maintenance

4

Select Cleaning and Maintenance.

03

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

4 Wipe protection

Type 1

Type 2

Starting...

Starting...

Select Prepare milk system.

04

4

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

Wipe protection

Type 1

Type 2

Starting...

Starting...

When used with two types, repeat steps 4 and 5.

Select and confi rm Start .

05

4

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

Wipe protection

Milk type 1 being prepared.

Observe instructions on the control panel.

Emptying the refrigeration unit

01

Note

The refrigeration unit may not be used to store milk!

remove the milk when the refrigeration unit is not in use.

4 unlock the door as necessary.

Press the release button and open the refrigeration unit.

4

02

Take out the intake hose and pull away the milk container to the front.

4

03

Store the milk in a refrigerator or dispose of it, if necessary.

!

04

4

Caution

Health risks due to spoiled milk!

If the machine is not cleaned regularly, milk residue may accumulate in the machine, clog the dispensers or fi nd its way into drinks.

Clean the refrigeration unit and the milk system at least once a day using the automatic cleaning program

4

Clean the milk container and the refrigeration unit.

05 06

4

Insert milk container and guide the intake hose through the opening in the cover.

4

Press On/Off to switch off the refrigeration unit when no longer needed.

Close the refrigeration unit.

01

Syrups

(optional)

Filling the Flavour Station i

4

When you assign a new syrup type to a pump, do not forget to update the assignment in Adjust menu A under ...

.

Press the release button and open the Flavour Station.

02 03

4

Place syrups in Flavour Station and insert all tubes.

4

Press On/Off to switch on the

Flavour Station if needed.

Close the Flavour Station.

Preparing the Flavour Station

01 02

Switch to the maintenance level.

My Settings

Media/Data down- and upload

Cleaning and Maintenance

4

Select Cleaning and Maintenance .

03 04 05

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

4 Wipe protection

Type 1

Type 2

Type 3

Starting...

Starting...

Starting...

Select Prepare Flavour Station

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

4

Prepare syrup system

Wipe protection

Type 1

Type 2

Type 3

Starting...

Starting...

Starting...

When used with several types, repeat steps 4 and 5.

Select and confi rm Start .

4

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

Wipe protection

Syrup type being prepared.

Observe instructions on the control panel.

Emptying the Flavour Station

01 02 03 04

Press the release button and open the Flavour Station.

4 remove the hose and remove the syrup for the required type of syrup.

4

Clean the syrup system if necessary.

4

Press On/Off to switch off the

Flavour Station when no longer needed.

Close the Flavour Station.

Preparing drinks

you chose the FM800 because you love coff ee and want to off er your customers something special. In this section you will fi nd information about preparing drinks and the variations possible for your specialty drinks.

Preparing drinks with Quick Select

i use the hot water outlet for obtaining hot water.

4

01

Place an appropriate cup or glass under the outlet.

4

! Warning

Risk of scalding or burning!

The dispensers and drinks are hot.

Do not touch the area under the outlets.

In case of scalding or burns, immediately cool the aff ected area and, depending on the severity of the injury, consult a doctor.

i

4 The preparation can be interrupted with the  button. The button appears as soon as preparation is started.

02

4

Select product.

03 04 05

4

The Drink Selection product preview appears.

Select Product options.

4

Start preparation with  button.

4

The outlet moves downward.

Preparation begins.

Product selection appears.

The drink is ready.

Preparing drinks with Cash Register

i

When you prepare several drinks in succession, please observe the following:

• have a sufficient number of glasses or cups ready to hand.

• you can include new products in the waiting list on a continuous basis during the preparation stage.

• Drinks can be selected and deleted in the waiting list.

• The current preparation can be interrupted with the  button. The waiting list will not be deleted as a result.

i use the hot water outlet for obtaining hot water.

4

01

Place an appropriate cup or glass under the outlet.

4

! Warning

Risk of scalding or burning!

The dispensers and drinks are hot.

Do not touch the area under the outlets.

Pay attention and work carefully

In case of scalding or burns, immediately cool the aff ected area and, depending on the severity of the injury, consult a doctor.

4

02

Select Product options.

03

4

Select product.

Preparation begins.

04 05 06

4

Include additional drinks in the waiting list if necessary.

4

Start each subsequent preparation with the  button.

The outlet moves downward.

Next preparation begins.

4

Product selection appears.

all drinks are ready.

Preparing drinks with Inspire Me

01 i use the hot water outlet for obtaining hot water.

4

Place an appropriate cup or glass under the outlet.

02 03

4

Scroll through the menu cards.

4 use your fi nger to tap on the desired menu card.

Drink overview appears.

4

! Warning

Risk of scalding or burning!

The dispensers and drinks are hot.

Do not touch the area under the outlets.

In case of scalding or burns, immediately cool the aff ected area and, depending on the severity of the injury, consult a doctor.

4 i

The preparation can be interrupted with the  button. The button appears as soon as preparation is started.

4

04

Select product.

05

4

The Drink Selection product preview appears.

Select Product options.

06 07

4

Start preparation with  button.

4

The outlet moves downward.

Preparation begins.

Menu cards appear.

The drink is ready.

01

Drink preparation with ground coff ee, using Quick Select as an example

02 03 04

Place an appropriate cup or glass under the outlet.

4

Open powder lid.

4

Select product.

4

Select Product options.

05

4 add powder.

Close powder lid.

4

! Warning

Risk of scalding or burning!

The dispensers and drinks are hot.

Do not touch the area under the outlets.

In case of scalding or burns, immediately cool the aff ected area and, depending on the severity of the injury, consult a doctor.

4 i

The preparation can be interrupted with the  button. The button appears as soon as preparation is started.

4

06

Start preparation with  .

The outlet moves downward.

Preparation begins.

4

07

Drink overview appears.

The drink is ready.

Steam dispenser (Autosteam), using Quick Select as an example

01 02 i your autosteam Pro is suitable for manual heating and foaming of milk and for heating up other drinks.

4 hold suitable vessel under the steam outlet.

4

Select autosteam product selection.

4

! Warning

Risk of scalding or burning!

The dispensers and drinks are hot.

Do not touch the area under the outlets.

In case of scalding or burns, immediately cool the aff ected area and, depending on the severity of the injury, consult a doctor.

04 05

4 i

• Preparation continues until your drink has achieved a certain temperature.

• The preparation can be interrupted with the  button. The button appears as soon as preparation is started.

4

03

Start preparation with  .

Preparation begins.

4

The product has reached a certain temperature.

Overview panel appears.

4

Wipe off the steam outlet after each use with a damp cloth.

Care of the FM800

Even a coff ee machine like the FM800 must be cared for. To ensure high-quality fl avor, the FM800 must be cleaned at least once a day and serviced at regular intervals.

Introduction to automatic cleaning

i

Your responsibility for the perfect coff ee experience

The perfect coff ee experience depends on a perfectly cleaned coff ee machine. Increase the quality of your products!

Clean your coff ee machine at least once a day and more frequently if necessary.

Follow the 5-step method for all removable parts.

accessories required:

• Cleaning tablets

• Microfi ber cloth

• brush set

• Cleaning container

I

5-step method for removable parts

II III remove coarse dirt with a brush.

4

Soak the parts in water with a mild detergent.

4

Wash the parts.

IV V

4 rinse the parts thoroughly.

4

Dry the parts.

This is how the automatic cleaning is started

01

Switch to the maintenance level. verify with PIN Code if necessary.

i 02

Media/Data down- and upload

Cleaning and Maintenance

4

The PIN Code is set at the factory to 0000. you can change the PIN Code together with your service technician.

4

Select Cleaning and

Maintenance.

03

! Warning

ErrOr lOg files

Clean coffee machine

4

Danger of scalding!

From hot water and hot steam Do not touch the machine below the outlets or the outlets themselves.

4

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

Wipe protection

Select Clean coff ee machine and confi rm.

04

01 02

05

01 02 i

During cleaning, do not open the grounds container door unless the machine prompts you to do so; otherwise malfunctions could occur and the cleaning will have to be restarted.

03 04 03 04

4

Follow the instructions on the control panel and confirm with

Continue .

4

The machine guides you to the next step.

i

The machine can switch either back to the maintenance level or into Energy saver mode.

your service technician can adjust this option for you.

Rinsing the FM800 manually

01 i

• rinsing is no substitute for daily cleaning! rinsing is necessary to prevent residue build-up in the coffee and milk systems!

• The FM800 automatically rinses after certain time intervals, as well as when it is switched on or off.

• The machine should be rinsed before initial use and when not in use for extended periods (more than 2 days).

4

Switch to the maintenance level.

02

My settings

Media/Data down- and upload

Cleaning and Maintenance

Select Cleaning and Maintenance.

i

4 rinsing can be canceled with the  button.

! Warning

4

Danger of scalding!

From hot water.

Do not touch the machine below the outlets or the outlets themselves. Do not place anything on the drip grid.

4

03

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

Wipe protection

Select rinse coffee machine and confi rm.

FM800 is being rinsed.

01

Cleaning the control panel

02

Switch to the maintenance level.

My settings

Media/Data down- and upload

Cleaning and Maintenance

4

Select Cleaning and Maintenance.

03 i

ErrOr lOg files

Clean coffee machine

Clean Flavour Station rinse coffee machine

Prepare milk system

Prepare syrup system

Wipe protection 4

The control panel block cannot be canceled. The control panel block lasts 20 seconds.

4

Select Wipe protection

Control panel is blocked for 20 seconds.

4

04

Service Menu

My settings

Media/Data down- and upload

Cleaning and Maintenance

Clean the monitor.

Service level appears.

Maintenance plan

Frequency

Daily

Daily

Task

Clean the FM800 rinse the FM800

Information

See page 30

See page 31

Monthly

Monthly

Every six months

Every six months

Clean the coffee bean hopper

Clean the powder container replace the frother replace the refrigeration unit intake hose

See page 20

See page 20

See page 32

See page 32

Contact a service technician.

Every six months, after 40,000 drinks, or as necessary Maintenance by service technician

01

Replacing the frother

02

Service Menu

My settings

Media/Data down- and upload

Cleaning and Maintenance

4

Switch to Energy saver mode.

remove the dispenser head.

03 i

4 Make sure that an FM logo is visible on the frother when it is replaced.

4 replace the frothing head and insert the dispenser head.

01

Replacing the refrigeration unit intake hose

02 03

Service Menu

My settings

Media/Data down- and upload

Cleaning and Maintenance

4 4

Switch to Energy saver mode.

Open the refrigeration unit, remove the milk container and replace the intake hose.

Insert the milk container and close the refrigeration unit.

Completed

Configuration

your FM800 is completely and individually programmable — which means the coffee machine is just as flexible as you are. We have kept the programming simple to make your job easier. Try it for yourself.

Introduction to programming

i

• all programming menu items are shown on the following pages. Some of these menu items may not feature on your FM800, depending on the configuration.

• you determine the Pin Code for the My Settings menu together with your service technician at the time of commissioning. The PIN Code is set at the factory to 1111. We recommend that you make a note of the Pin Code for the My Settings menu here:

01

Switch to the maintenance level.

02

Service Menu

My settings

4

Media/Data down- and upload

Cleaning and Maintenance

Select Menu.

i

Save the changes in each case with Save .

Menu tree Maintenance

Service Menu

My settings used only by your service technician

Shall be introduced in this chapter.

The service technician sets the access rights for the My

Settings menu for you.

Media/Data down- and upload

Cleaning and Maintenance

Shall be introduced in this chapter.

Shall be introduced in the chapter Care of the FM800.

My settings

Confi guring options yes/No or On/Off can be changed by tapping on them.

The visible value is active.

Parameters can be shifted by dragging. The value in the frame is active.

Tap in the arrow to display selection and to select.

Menu tree My settings

1 Confi gure machine

2 Confi gure products

3 Date and time

7 PIN Code

1.1 Language

1.2 Operating mode

1.3 Temperatures

1.5 Accounting

1.12 Edge Lightning

1.15 Cleaning options

3.2 Date/Time

3.3 Timer 1

3.4 Timer 2

3.5 Timer 3

3.6 Timer 4

7.2 My settings/ Media / Download

7.5 Maintenance

7.6 Key (secured) products

7. ON/OFF Machine

Structure of the control panel

The left column shows the different menu items of the current level.

language

(example)

displays the menu item that can be edited.

Confi guring the machine

1 Confi gure machine

Language

1.1 language

1.2 Operating mode

1.3 Temperatures

1.5 accounting

1.12 Edge lightning

1.15 Cleaning options language

1.1 Language

1.2 Operating mode

1.3 Temperatures

1.5 Accounting

1.12 Edge Lightning

1.15 Cleaning options back back goes up one level.

Save

Configurable options.

Desired action

Selecting the language

Changing number of products per page

Switching button tones On/Off

Changing the drink temperature

Configuring accounting

Changing color of Edge lightning

Selecting Cleaning reminder

Menu item language

Operating mode

Operating mode

Temperatures accounting

Edge lightning

Cleaning options

Information / Instruction

Determine language with Select.

Change Products per page.

Confirm with yes/No.

Modify temperature in percent, starting from configured value.

Confirm with On/Off.

Select color progression or configure exact rgb color value.

Switch buzzer On/Off.

Confi guring products

1

2

Define products Cappuccino cold

Coffee general Coffee

Water quantity

Milk

Selection

Test

4

5

6

7 i

• you can save each product three times according to user specifications. The original cannot be changed.

• The only parameters displayed are the ones that the products contains.

• Specifications in percent always proceed from a preset value.

• Tips for configuring the parameters can be found in the chapter help with problems concerning product quality.

3 back Save

Desired action

Selecting a product

Changing product designation and product text

Determining price

Modifying Coffee quant., grinders, Pre-inject quantity and Pressure

Configuring milk quantity

Configuring foam quantity

Changing powder options adding, removing syrups

Preparing test product

Determining drink variation that is to be prepared under this name

Saving drink settings

Foam

Powder

Flavour

Test general general

Coffee

Milk

Menu item

Save

Information / Instruction

Select the product to be defined with Select, then select the variant to be processed.

Enter product designation and select product text.

Determine Plu, price and token, select Free option.

adjust parameters.

adjust milk quantity in percent.

adjust foam quantity in percent.

adjust Water quantities 1 and 2, Powder quantities 1 and 2 in percent.

adjust syrup quantities of the various flavours in percent.

use Test to prepare the selected product using the modified settings.

Mark variation, then confirm with a checkmark.

Save the drink setting with Save.

reference number

4, 1

2, 7

2, 7

6

1, 5

3

2, 7

2, 7

2, 7

2, 7

Date and Time

Date and time

Desired action Menu item

Selecting between 12 h and 24 h display Date/Time

Configuring the date and time Date/Time

Configuring day to change between

Standard Time and Daylight Savings Time Date/Time

Configuring time to change between

Standard Time and Daylight Savings Time Date/Time

Configuring timers

Timer 1

Timer 2

Timer 3

Timer 4

3.2 Date and time

3.3 Timer 1

3.4 Timer 2

3.5 Timer 3

3.6 Timer 4

PIN Code

7 PIN Code

7.2 My settings/ Media / Download

7.5 Maintenance

7.6 Key (secured) products

7.7 On/Off Machine

Information / Instruction

Select with Select.

Configure parameters for Day, Month, year, hour and Minute.

Configure the day to change with Select.

Configure changeover time in minutes after midnight.

activate timer with On/Off.

Configure the switch-on and switch-off times.

Configure active days of week.

Desired action

Change Pin Code.

Menu item

The menu for which the Pin Code is to be changed.

Functionality

Select grid in order to change the Pin Code.

Decommissioning and disposal

Do you want to shut down your FM800 coff ee machine for longer periods or dispose of it? Take advantage of our service. We recycle your coff ee machine at a rate of nearly 100%, in order to protect the environment and resources.

Decommissioning

With each decommissioning

01 02 03

Clean the coffee machine and its components. help for this can be found in the chapter

Care of the FM800.

4

Empty the bean hopper and powder container.

Empty the milk container.

4

Empty the Flavour Station.

04

Temporary decommissioning

05

Install menu

My settings

Media/Data down- and upload

06

Cleaning and Maintenance

Call up Energy saver mode and disconnect the machine from the power supply.

4

Switch off the add-on units and disconnect them from the power supply.

4

Turn off the water supply and empty the water tank if there is one.

4 For decommissioning for a maximum of three weeks, continue with step 4.

For a longer or a permanent decommissioning, please follow the instructions under Note.

long-term decommissioning and storage

Note

Secure functional capability!

Contact your FRANKE service team for proper decommissioning and storage.

have the service technician drain the coffee machine and observe proper storage conditions:

Storage temperatures: -10 °C to +50 °C humidity: max. 80%

If you plan to start using your machine again later, taking advantage of our service is essential.

The coffee machine must be maintained, installed and cleaned prior to drink preparation.

Proper functioning of the coffee machine cannot be ensured otherwise.

Disposal

Disposing of consumable materials

• beans, powder and coffee grounds can be used for compost.

• Milk, water and syrup can be disposed of in the waste-water system.

• Cleaning tablets, clean solution and descaling agents should not be permitted to enter sewage lines. Dispose of in accordance with official regulations.

Disposing of the coffee machine you can return your coffee machine directly to your retailer at no charge. We assume responsibility for disposal for you in order to ensure environmental protection and conservation of resources.

Troubleshooting

If a problem occurs, your FM800 coff ee machine will give you instructions. Events and information are shown on the display. Should you be unable to resolve a problem despite all best eff orts, please contact our service department.

Overview of machine errors

Non-self-service mode Self-service mode

In non-self-service mode, an error is displayed by means of a glowing symbol.

Pulverbehälter ist fast leer!

Bitte Pulver füllen.

Schliessen

Message with an instruction.

Bohnenbehälter ist fast leer!

Personal informieren.

Schliessen

Message with an instruction for your customer i

• The color codes for the error messages can be found in the

Symbols chapter.

• If the entire system is affected by an error, then error messages will appear automatically.

Color code for error messages

Temporary interruption.

System functions with limitations

System still fully functional System is not functioning.

In self-service mode, an error is displayed by means of a colored corner

Help with machine errors

Event no.

002

226

227

228

229

230

231

131

132

133

160

170

200 to 211

221

222, 223

119

120

121

122

123

125

126, 127

130

101

110

112

114

003 to 072

090

099

100

Event text

Door open

Maintenance required

Water filter grounds container full

Empty grounds container

Flowmeter error 1

Clean agitator

Flowmeter error 2

Center powder container

No ground coffee

Fill left container

Fill center container

Fill right container

Powder lid open brewing chamber open add cold milk

Milk empty

Fill cold milk container 2

Milk container 2 empty battery low

Check water tank accounting CS

Communication FS

Communication FM

Cleaning recommended

Cleaning required

Flavour cleaning

Flavour cleaning

Priming Flavour

Priming milk

Solution/instructions

Close door.

restart the machine. If the error is not cleared, contact customer service.

Perform maintenance according to maintenance plan. reset counters.

Contact customer service.

Empty grounds container.

Empty grounds container.

restart machine or select additional product.

Clean mixer chamber.

restart or select additional product.

add powder.

add coffee beans or powder and select the product again or cancel.

refill beans in left container.

refill beans in center container.

refill beans in right container.

Close powder lid.

Select next product.

Fill milk tank.

Fill milk tank.

Fill milk tank.

Fill milk tank.

Contact customer service.

Fill fresh water tank. Empty waste water tank.

restart the machine. If the error is not cleared, contact customer service.

Contact customer service.

Contact customer service.

Perform cleaning.

Perform cleaning.

Clean the Flavour Station.

Clean the Flavour Station.

Perform priming.

Perform priming.

Help with problems concerning product quality

Tasteless coffee

Possible causes grind too coarse

Too little powder

Temperature too low

Coffee is too old

Solution

Select a finer grind

Increase amount of coffee

Increase temperature

Store coffee properly

Coffee tastes strange

Possible causes

Poor grind

Minimal coffee usage

Coffee beans bad residual cleaning solution

Cup dirty

Water (chlorine, hardness, etc.)

Solution

Contact customer service load smaller amount of coffee replace coffee beans rinse the machine

Check dishwasher have water quality checked

Consistency of powder products

Possible causes viscous

Watery lumpy

Solution use less powder use more water use more powder use less water

Clean the powder system

Coffee tastes bitter

Possible causes

Temperature too high grind too fine

Too little powder roast too dark

Solution lower coffee temperature

Select a coarser grind

Increase amount of coffee

Change coffee

Coffee tastes sour

Possible causes

Temperature too low roast too light grind too coarse

Solution

Increase coffee temperature

Change coffee

Select a finer grind

Taste of powder products

Possible causes

Too sweet

Not sweet enough

Strange taste

Solution use less powder use more water use more powder use less water

Clean the powder system

Index

Not available for zero series

Consumable materials

Item

Cleaning tablets (25 pcs.)

Cleaning tablets (100 pcs.)

Milk cleaner

Frother

Order number bk 328 399 bk 328 400

1l 301 219

1h328465

Franke kaff eemaschinen ag

Franke-Strasse 9

4663 aarburg – Switzerland

Tel. +41 (0) 62 787 31 31 www.franke.com

your distribution partner:

Issued 09.2012 / order number: 1h 328 762 / revision 0

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