Bosch Carephone 52+ Specifications

Carephone 52+
en
Operating Manual
Carephone 52+
Table of Contents | en
3
Table of Contents
1
Safety Notes
5
2
Features
6
3
Scope of Delivery
7
4
Unit Description
8
5
Functions
9
5.1
Emergency call button
9
5.2
Activity monitor reset button
5.3
Sign in/sign out button
10
9
5.4
The S button
11
5.5
Radio button
12
6
Taking Phone Calls
13
7
Emergency Call to a Call Centre
14
8
Emergency Call to a Private Phone
15
9
Cleaning
17
10
Device Acknowledgements
18
10.1
Light signals of the Carephone 52+
18
10.2
Sound signals of the Carephone 52+
20
10.3
Voice messages of the Carephone 52+
20
11
Installation
22
11.1
Placing the Carephone 52+
22
11.2
Connecting the Carephone 52+
24
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Operating Manual
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4
en | Table of Contents
Carephone 52+
11.3
Connection configuration
26
11.4
De-installation
26
12
Programming
27
12.1
Programming methods
27
12.2
Programming in steps
28
12.3
Opening the unit
29
12.4
Key functions during programming
29
12.5
Programming procedure
30
12.6
The main programming steps
31
12.7
Resetting the Carephone 52+ to its factory settings
42
13
Additional Devices
42
13.1
Detectors
42
13.2
Microphone/loudspeaker
43
14
Maintenance
45
15
Conformity
45
16
Replacing the Backup Battery
46
17
Battery Disposal
46
18
Technical Specifications
47
19
Appendix
49
19.1
Drilling template
49
19.2
Programming tables
50
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Operating Manual
Bosch Security Systems
Carephone 52+
1
Safety Notes | en
5
Safety Notes
!
CAUTION! Read through the operating instructions carefully
before using the unit for the first time. They contain important
information about the connection, use and safety of the unit.
X
Choose a non-slip surface on which to install the
Carephone 52+.
X
Do not install the unit near a central heating radiator.
Do not expose the unit to direct sunlight.
X
Do not attempt to open the unit or the power adapter.
For repairs, contact your Bosch dealer.
X
When unplugging the unit from the power outlet, never
pull on the power cord but always grip the power adapter.
X
Never touch the power adapter with wet hands.
X
The backup battery has a limited operating life and should
be replaced after approximately 3 years. Use original parts
only.
X
Electrolytes or gases may be emitted from the battery
should it leak under exceptional circumstances. If this
happens, deactivate the unit by isolating it from the phone
network and power supply. Battery replacement must be
carried out by trained service personnel only.
X
The manufacturer can accept no liability for damage resulting from the improper use of the unit.
X
Do not install any DECT telephones in the immediate vicinity of the Carephone 52+.
X
Alarms may not be sent when the telephone line is out of
order.
X
The Carephone must be connected with the power supply,
so that the battery can charge.
X
To send an alarm, at least one alarm receiver and one subscriber number must be programmed.
X
The radio range of the wireless radio button can be
reduced when the battery level of the radio button is low.
X
Use only original equipment for cables and power supply.
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Operating Manual
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6
2
en | Features
Carephone 52+
Features
The Carephone 52+ has been designed to ensure maximum
security for persons living in their own homes.
The Carephone 52+ can be used to send emergency calls
over the telephone network.
The person requiring emergency assistance activates a call by
pressing a button on the Carephone 52+ or by using a radio button. This action establishes a telephone connection between
the person requiring assistance and the emergency call
receiver, enabling information to be exchanged and emergency
assistance measures to be initiated.
In addition, the Carephone 52+ can be used in conjunction with
other supported detectors.
The device has two basic operating modes:
1.
The Carephone 52+ forms part of a social alarm system that
consists of a call centre that can be reached at any time
and the Carephones. Emergency calls are sent to this call
centre.
2.
The unit is operated as a standalone unit, in which case
emergency calls will be sent to private phones.
The Carephone 52+ provides connections for an external microphone and an external loudspeaker, and can be connected to
up to 10 radio buttons. A signalling device can also be connected for persons with speech/hearing difficulties.
The unit can also be programmed to initiate service calls
(e.g. "meals on wheels") at the touch of a button.
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Carephone 52+
3
Scope of Delivery | en
7
Scope of Delivery
1.
Carephone 52+ including battery
2.
Radio button including battery
3.
Power adapter
4.
Phone cord
5.
Getting started guide
6.
Quick programming guide
7.
Operating and programming manual
Necklace and bracelet for fixing of the radio button
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Operating Manual
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8
4
en | Unit Description
Carephone 52+
Unit Description
1.
Window
2.
Red emergency call button
3.
Grey S button
4.
Green sign in/sign out button
5.
Yellow activity monitor reset button
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Carephone 52+
Functions | en
5
Functions
5.1
Emergency call button
9
The emergency call button on the Carephone 52+ is used to initiate an emergency call.
If you require help,
X
press the emergency call button.
The call will be answered either by a person at the social
alarm call centre or the private individual who takes the
emergency call, according to the programmed telephone number.
5.2
Activity monitor reset button
The Carephone 52+ has a built-in activity monitor. The activity
monitor ensures that an emergency call is made automatically if
the yellow activity monitor reset button is not pressed within
a preset period of time, e.g. every 24 hours, or within a preset
time window. If the time window is selected so that the activity
monitor must be reset every day between 5 p.m. and 7 p.m.,
for example, the indicator lamp on the activity monitor reset
button will light up during this time.
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10 en | Functions
5.3
Carephone 52+
Sign in/sign out button
Pressing the green sign in/sign out button tells the unit whether
you are currently at home or not.
Sign out
When you leave home,
X
press the sign in/sign out button.
You hear the sign out announcement.
Sign in
When you return home,
X
press the sign in/sign out button again.
You hear the sign in announcement.
i
NOTICE! Emergency calls can be made from the emergency
call button or radio button at any time - even after a sign out.
This signs you in automatically.
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5.4
Functions | en
11
The S button
Cancel emergency call
You can use the grey S button to cancel an emergency call,
e.g. if you have pressed the emergency call button by mistake.
To cancel an emergency call,
X
press the S button until the unit announces stop.
To stop false alarms and emergency calls being made by mistake,
the Carephone 52+ has a pre-alarm.
The pre-alarm is the waiting time which elapses after the alarm
button is pressed and ends when the alarm is transmitted.
The time in which the pre-alarm can be cancelled (pre-alarm
time) can be programmed to suit your individual requirements.
The emergency call cannot be cancelled once the pre-alarm
time has expired.
Service call
The S button can also be programmed as a service button.
If you press the button and hold it (for at least 2 seconds),
the unit dials a call number that has been programmed for
the service call, e.g. "meals on wheels".
When this function is activated,
X
press the S button until you hear the announcement
service call.
The service call number is dialled.
Unit status
The S button lights up if there is a fault. To check the unit's status,
X
press the S button.
The unit's status is announced.
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12 en | Functions
5.5
Carephone 52+
Radio button
The radio button that is supplied with the Carephone 52+ is
used to make emergency calls. It allows you to move around
your home freely within radio range, without having to sacrifice
your safety and security.
X
Always carry the radio button around with you whenever
you are home.
To make an emergency call using the radio button,
X
press the button on the radio button.
The indicator lamp lights up once as confirmation.
The Carephone 52+ sounds the announcement radio button
and the emergency call is sent.
The call will be answered either by a person at the social alarm
call centre or by a private individual who takes the emergency
call.
An emergency call made in error can be cancelled during
the pre-alarm by pressing the S button on the Carephone 52+,
see Section 5.4 The S button, page 11
.
CAUTION! The radio range between the radio button and
!
the Carephone 52+ depends largely on the environment in
which the devices are used. Test the range within your own
home environment!
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6
Taking Phone Calls | en
13
Taking Phone Calls
The Carephone 52+ can be programmed so that you can take
phone calls using the emergency call button on the unit or using
the radio button. You can speak from anywhere in the room as
the Carephone 52+ has a hands-free function.
Taking phone calls with the Carephone 52+
To take a phone call with the Carephone 52+,
X
press the emergency call button when the phone rings.
To terminate the call,
X
press the emergency call button again.
Taking phone calls with the radio button
To take a phone call with the radio button,
X
press your radio button when the phone rings.
To terminate the call,
X
press your radio button again.
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14 en | Emergency Call to a Call Centre
7
Carephone 52+
Emergency Call to a Call Centre
If you initiate an emergency call with your Carephone 52+, it will
usually be forwarded to a social alarm call centre where it will
be processed.
How the emergency call is processed at the call centre
1.
You send an emergency call using the Carephone 52+ or
the radio button.
2.
The emergency call is transmitted.
3.
A controller at the call centre takes your emergency call.
4.
You speak to the controller.
5.
The controller arranges for assistance to be dispatched
depending on the circumstances.
6.
Wait until assistance arrives.
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8
Emergency Call to a Private Phone | en
15
Emergency Call to a Private Phone
The Carephone 52+ can be programmed to send an emergency
call to a private phone belonging to an individual such as a relative.
The emergency call from the Carephone 52+ is received just like
a normal phone call.
How the emergency call is received on a private phone line
1.
You send an emergency call using the Carephone 52+ or
the radio button.
2.
The emergency call is transmitted.
3.
The phone of the person to whom the emergency call is
being sent rings.
4.
The receiver must be picked up.
5.
The Carephone 52+ responds immediately with the
announcement call, call to the person rendering assistance.
6.
This is followed by an announcement telling the person
about how the emergency call was made, e.g. with the
emergency call button or radio button, and who made it.
7.
The announcement can be repeated as often as required
by pressing key 2 on the phone.
8.
When the announcement ends, a speak/listen connection
in hands-free mode is set up between the person calling
for assistance and the person responding to the call.
9.
The call remains connected for approx. 3 minutes.
Three tones sound when the time has expired.
There are now two options:
a.
The emergency call can be terminated at any time by
pressing key 0.
b.
The call can be extended by a further 3 minutes by
pressing key 1. The call can be extended as often as
required in this way. The call is terminated by pressing key 0.
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16 en | Emergency Call to a Private Phone
i
Carephone 52+
NOTICE! Instead of the subscriber number, a personal message
can be recorded, e.g. This is Mrs. Brown's emergency call unit...,
see Section 12.6 The main programming steps, page 31.
CAUTION! If you do not terminate an emergency call when
prompted to do so in the announcement by pressing key 0, or if
!
you do not extend the call by pressing 1 at the right time, the
call will not be properly processed. The Carephone 52+ will
automatically dial the next emergency call number when
the existing emergency call has been cancelled.
Key functions on the destination phone
The following list shows the other key functions on your phone
that can be used for an emergency call from the Carephone
52+.
Key
0
1
2
3
4
5
Function
Terminate call with confirmation
Extend call by another 3 minutes
Repeat alarm message
Speak with normal volume to the Carephone 52+
Listen to the Carephone 52+
Increase the volume at the Carephone 52+ and speak to the Care-
6
phone 52+
Reduce the volume at the Carephone 52+ and speak to the Care-
7
8
9
phone 52+
Duplex mode (two-way operation)
Press 0 to acknowledge a repeated emergency call.
Reject call and terminate.
#
Carephone 52+ dials the next number on the list.
Remote activation of the relay output, only when programming
step 72 is set to 6, see Section Activate output, page 38.
Table 8.1
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Carephone 52+
9
Cleaning | en
17
Cleaning
–
Regularly clean the surface of the Carephone 52+ with a
soft cloth. If required, dampen the cloth lightly with a pHneutral cleaning product.
–
Do not spray cleaning product onto the unit casing.
The surface of the casing can be damaged or destroyed
by abrasive products or products containing alcohol or
solvents.
–
Never use: alcohol, cleaning products containing alcohol
or vinegar, cleaning products for glass or plastics,
disinfectants except IncidurÆ, methylated spirits,
petroleum ether, other aggressive agents.
–
If necessary, remove the upper shell of the Carephone 52+
and clean the spaces in between the buttons. The buttons
can be detached by applying light pressure.
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18 en | Device Acknowledgements
Carephone 52+
10
Device Acknowledgements
10.1
Light signals of the Carephone 52+
The Carephone 52+ has four indicator lamps that display the
status of the unit.
The light signals are described by the following illustrations:
Light signal
Meaning
Lamp shines bright/dull
Lamp flashes
Table 10.1
The meaning of the light signals is explained in the following
table :
Status
Initialisation
Description/Action Yellow
2 sec. after power-on
or programming
Fault
Fault message is
announced once.
Press the S button
to repeat
Unit is ready
Standby mode
Green
Blue
Red
(0.1s/2s)
Pre-alarm
Cancel with
stop button
Connection
Establish connection
Speak
Display for the
hearing-impaired
(0.5s/0.5s)
Listen
Listen
(display for the
hearing-impaired)
(0.1s/2s)
Table 10.2
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Device Acknowledgements | en
19
Status
Description/Action Yellow Green Blue
Red
(0.5s/0.5s)
Repeat emerIf the emergency call
gency call active is not acknowledged,
a new emergency call
is made to the centre
when the programmed time
elapses.
Signed out
The sign in/sign out
(0.5s/0.5s)
button is pressed.
The activity monitor
is not active
Signed in
The activity monitor
is active. Press the
activity monitor reset
button every day.
Time window
Press activity moniactive
tor reset button now
Pre-alarm activ- Cancel with activity (0.5s/0.5s)
ity monitor
monitor reset button
Table 10.2
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20 en | Device Acknowledgements
10.2
Carephone 52+
Sound signals of the Carephone 52+
Sound Signal
Meaning
1 beep
power failure
2 beeps
line failure
3 beeps
battery empty
4 beeps
transmission failure
Table 10.3
10.3
Voice messages of the Carephone 52+
When button is pressed
What the Carephone 52+ Meaning
says
Alarm input
Sign in
Sign out
Radio button [x]
Emergency call
Call activated
Service call
When the external alarm input is activated
When the sign in/sign out button is pressed
When the sign in/sign out button is pressed
When a radio button is pressed; x = 1-10
When the emergency call button is pressed
Connection failed - unit calling again.
When the S button is pressed, if it is pro-
Activity monitor, press
grammed as a service button.
This message sounds before the activity monitor
yellow button please
expires. Press the activity monitor reset button
Activity monitor reset
to reset the activity monitor.
When the activity monitor reset button is
pressed before the activity monitor has expired.
Stop
The activity monitor has been reset.
When the S button is pressed during the prealarm. The emergency call is cancelled.
Table 10.4
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Carephone 52+
Device Acknowledgements | en
21
Error messages
What the Carephone 52+ Meaning
says
Power failure
Power failure. The indicator lamp in the activity
monitor reset button flashes.
Check the power connection of the Carephone
Power failure ended
Unit battery empty
52+.
When power is restored
The Carephone 52+ backup battery no longer has
its full capacity. Contact the social alarm call
Line failure
centre or customer service.
The connection to the telephone network has
been lost. Check the plug on the unit and the
Transmission failure
telephone jack.
An activated emergency call cannot be sent
despite 15 repeated dialling attempts.
Press the S-button to stop the error message
announcement. Contact the social alarm moni-
Error zero-one
toring centre provider or customer service.
External signal detected
The indicator lamp in the activity monitor reset
button continues to flash until the message has
Failure two-X:
reached the centre.
Transmitter battery empty
Failure three-X:
(X is the transmitter number)
Radio transmission monitoring faulty. The indicator lamp in the activity monitor reset button continues to flash until the message has reached the
centre.
(X is the transmitter number)
Table 10.5
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22 en | Installation
11
Carephone 52+
Installation
CAUTION!
!
Before starting to install and program the Carephone 52+, read
the operating instructions carefully as they contain important
information.
–
Connect only the Carephone 52+ to a professionally
installed 230 V AC/50 Hz power outlet with a 10 A fuse.
–
Use only the original line power adapter. Any other power
adapter could damage your unit.
–
Do not install in a wet or humid environment.
–
Do not install on a soft surface as this may impair the voice
–
Do not install in the proximity of TV sets, large metal
quality of the Carephone 52+.
objects, microwave appliances or radio telephones. This
will impair the reception of signals from the radio button.
–
Take care not to obstruct the microphone mounted on the
right-hand side of the unit.
11.1
Placing the Carephone 52+
The Carephone 52+ can be set up either on a level surface or
mounted on the wall.
Setting up
The Carephone 52+ is designed for use in the home environment. Many items of furniture are coated with a wide variety of
paints, varnishes and plastics, and are treated with different
types of care product. The feet of the Carephone 52+ may leave
marks on furniture surfaces as a result of chemical processes.
To avoid this, place the unit on a non-slip surface.
Wall mounting
You can mount the Carephone 52+ on the wall either using a
wall bracket that can be ordered as a special accessory, or you
can fix the unit directly to the wall without a bracket. The wall
bracket stabilizes the Carephone 52+ and makes installation
easier.
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Installation | en
23
For wall mounting you will need two screws with a shank
diameter of less than 5 mm and a head diameter between 7
and 9 mm, and two suitable wall plugs.
1.
Position the plugs and screws so that the distance
between the screw centres measures 95 mm:
you will find a drilling template on the last page.
2.
Mount the Carephone 52+ by locating the screws in the
holes provided in the base of the unit.
3.
Adjust the screw depth so that the unit can be mounted
safely on the screws.
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24 en | Installation
11.2
i
Carephone 52+
Connecting the Carephone 52+
NOTICE! There should be a 230 V AC/50 Hz power outlet with
a 10 A fuse and a TAE phone socket (NFN, NF or NFF) near to
the position where the Carephone 52+ is installed.
1.
Insert the plug on the mains power adapter supplied into
the socket on the Carephone 52+. To prevent strain on the
cord, feed it through the cable channel and then through
the opening on the back of the unit.
2.
Insert the plug on the telephone cord into the socket on
the Carephone 52+. To prevent strain on the cord, feed it
through the cable channel and then through the opening
on the back of the unit.
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3.
Installation | en
25
Now fit the plug on the telephone cord into the N socket of
your telephone outlet.
!
CAUTION! Only connect the unit to a phone outlet that has
been correctly installed by your telephone service provider.
4.
i
Plug the power adapter into the line power outlet.
NOTICE! If you perform step 4 before step 3, you will hear the
announcement line failure.
All the indicator lamps light up for around 2 seconds (battery
test). The indicator lamps on the activity monitor reset button
and the emergency call button now light up. The unit immediately offers a choice of languages and then switches to standby
mode, see Section 12.6 The main programming steps, page 31,
Programming step 01. The unit can now be programmed.
!
CAUTION! The backup battery will now be charged up.
The battery is fully charged after 12 hours. The unit's full
volume will not be available until the battery is fully charged.
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26 en | Installation
11.3
i
Carephone 52+
Connection configuration
NOTICE! In the event of an emergency, the unit must be able to
send out an emergency call even if a phone call is in progress at the
time. The Carephone 52+ must interrupt the phone call in order to
do this.
To check whether an emergency call can be sent,
1. Make a phone call in the normal way.
2. While the call is in progress, press the emergency call
button to initiate an emergency call.
If the unit has been correctly installed the phone call will be
automatically disconnected.
3. The test call described above should be made each time
the unit is reinstalled.
The unit can now be programmed as described in Section 12.
!
11.4
CAUTION! With a private branch exchange (PABX) there is no
guarantee that an ongoing conversation will be automatically
interrupted by the emergency call. For more information please
contact your PABX supplier.
De-installation
To switch off the Carephone 52+ you must remove the power
plug from the unit. This also shuts down the battery.
NOTICE! If you remove the power plug from your power outlet,
the unit will announce a power failure. The unit will
automatically switch over to battery operation.
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12
Programming | en
27
Programming
Before you program the Carephone 52+ you must be familiar
with all of the unit's functions. Programming is specifically
intended for trained users who are familiar with the first part of
the operating instructions.
NOTICE! Programming the Carephone 52+ is an important part
i
12.1
of the unit functioning correctly. When you program the
Carephone 52+, you change settings such as the call number of
the social alarm call centre.
Programming methods
The Carephone 52+ can be programmed in different ways:
Remote programming from a social alarm call centre
To program the Carephone 52+ from a social alarm call centre,
X
connect to the centre by pressing the emergency call button.
The centre can now upload preset parameters to your Carephone 52+ or it can poll the unit's programming status and
change it.
i
NOTICE! Only a Bosch social alarm call centre can guarantee
that all parameters will be correctly programmed.
Programming with a programming unit
The Carephone 52+ can be programmed with a programming
unit and the associated PC software.
Please refer to the operating instructions of the programming
unit for full details of this procedure.
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28 en | Programming
Carephone 52+
Programming on the Carephone 52+
The Carephone 52+ can be programmed quickly and easily
using the programming panel on the unit itself.
i
12.2
NOTICE! A quick programming guide is provided on the inside
of the cover of the Carephone 52+ unit for experienced users
who are very familiar with programming the Carephone 52+.
Programming in steps
The whole programming process of the Carephone 52+ consists
of individual programming steps. These programming steps
are defined by Bosch and numbered 01 to 99.
A programming step consists of a number and associated
settings.
Example:
–
Programming step 74 means Silent Alarm and has the
settings 0 for off and 1 for on.
When you program the Carephone 52+, this means that you are
changing the way the unit behaves.
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12.3
Programming | en
29
Opening the unit
You must open the unit in order to gain access to the programming panel:
12.4
C
Key functions during programming
Save new settings.
Settings that are not confirmed with the C key will not be saved!
A
*
**
Save the entered settings and go to the next programming step
The setting entered for the programming step is deleted
Return to the beginning of the programming mode
End programming
Programming also ends automatically if no entries are made
0 to 9
P
R
for more than 10 minutes. The unit announces: Setup ended
Enter the programming data
The unit announces the program step’s current content
Cancels programming, saved data is not lost
Switch off backup battery
P+R
Reset factory defaults
Table 12.1
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30 en | Programming
12.5
Carephone 52+
Programming procedure
To program the Carephone 52+ on the unit itself,
1.
2.
remove the cover from the Carephone 52+.
Press P at least one second to go to the programming
mode. The Carephone 52+ announces Setup and
announces the software version.
3.
Enter the PIN. The PIN factory setting is 246810. If the
PIN is entered correctly, the unit announces Selection.
4.
On the programming panel, enter the programming step
whose setting you wish to change. The programming steps
can be carried out in any order.
5.
Enter the new setting as required.
6.
Press the C key to confirm your entries. The Carephone
52+ automatically goes to the next programming step.
To leave the programming mode, press the * key twice.
7.
To enter the PC-supported CPC-Programming mode (with
APD or TSM Software), press P shortly a second time , the
device will acknowledge with the Setup activated.
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12.6
Programming | en
31
The main programming steps
Programming mode
To go to the programming mode,
X
press the P key.
Prog. Step(s) Explanation/Instructions
01
Language selection
As soon as the Carephone 52+ is powered on it announces a
choice of six different languages:
–
English: Selection one
–
French: Selection deux
–
Flemish (Belgium): Keuze drie
–
Italian: Selezione quattro
–
Dutch: Keuze vijf
–
German: Auswahl sechs
1.
Enter the language setting which you require.
2.
Press C.
NOTE! You can select your language as soon as you
hear it without listening to the whole announcement.
In the programming step 01, it is possible to program the
Carephone 52+ in a speechless mode, with selection 0. See
Section 10.2 Sound signals of the Carephone 52+, page 20.
Table 12.2
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32 en | Programming
4
Carephone 52+
Activity monitor
The time for the activity monitor can be set within a range
of between 15 minutes and 31 hours in steps of 15 minutes.
Example: Programming the activity monitor for every 24 hours
and 0 minutes:
1.
Select programming step 4.
2.
Enter 24.
3.
Press C to confirm.
4.
Enter 0.
Enter setting 1 for 15 min., 2 for 30 min. and 3 for 45 min.
5.
Press C to confirm.
Programming 0 hours and 0 minutes deactivates the activity
monitor. A time window for the activity monitor can only be
remotely programmed with a programming unit or from the
call centre. If a time window has been programmed, the unit
announces 99.
Table 12.2
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Carephone 52+
Programming | en
33
11 - 19 & 10 Phone number of the emergency call recipient
1. Select programming step 11.
2.
Enter the phone number of the emergency call recipient.
3.
Press C to confirm.
The Carephone 52+ switches automatically to programming
step 12 and you can enter the next number.
NOTICE! When an emergency call is made, if the call to the
first call number is unsuccessful, the Carephone 52+ will try
the other numbers in the sequence 2 to 10. If the last number
has been dialled unsuccessfully, the unit starts with the first
number again and continues until it either sends an
emergency call successfully or all of the programmed
numbers have been tried 15 times.
X
B = Dial pause
X
D = Dial tone detection
X
# = Flash (see Section 19.2 Programming tables, page 50,
Programming step 21)
Example: Carephone 52+ on an exchange line
Call number:
1.
Phone number of the emergency call recipient
2.
Area code
3.
Dial tone detection
After entering the call number, you enter the call destination,
e.g. the social alarm call centre. You can program:
X
0 = social alarm call centre (Bosch protocol)
X
3 = social alarm call centre (CPC protocol)
X
4 = to phone
NOTICE! After programming step 19 the Carephone 52+ goes
to programming step 10.
Table 12.2
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34 en | Programming
20
Carephone 52+
Dialling modes
Ascertain whether the telephone line operates with the pulse
dialling mode (PD) or with dual-tone multi-frequency (DTMF)
dialling. You can identify DTMF by the fact that when you dial
you hear tones of different pitch in the telephone receiver.
Selecting pulse dialling will only be necessary in exceptional
cases. You can program:
X
23
0 = PD
X 1 = DTMF
Waiting time for repeated emergency call
This function is used to check whether a person rendering
assistance arrives promptly. An emergency call is repeated
until it is acknowledged by pressing the S button on the Carephone 52+. The emergency call is repeated if this time is
exceeded.
X
Enter a time between 0 and 99 minutes.
0 = Off.
This function is only available with the Bosch RB2000 proto24
col and the Bosch advanced ANT protocol.
Confirmation with call
When the repeated emergency call has been acknowledged,
you can speak directly to the call centre.
You can program:
X
0 = the repeated emergency call is acknowledged by
pressing the S button; a call is not made to the call centre.
X
1 = the repeated emergency call is acknowledged by
pressing the S button; a call is made to the call centre.
The person rendering assistance can speak to the call
centre immediately.
Table 12.2
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25
Programming | en
35
Radio transmission monitoring
The Carephone 52+ can monitor the radio buttons that are
assigned to it. The radio buttons send a signal to the Carephone 52+ at regular intervals (every 31 hours). A fault message is sent to the centre if the Carephone 52+ does not
receive this signal at least once a week.
You can program:
X
29
30
31
0 = radio transmission monitoring off
X 1 = radio transmission monitoring on
Hear/speech impaired on/off
For users with speaking or hearing difficulties.
Once a connection to the social alarm call centre has been
established, the signalling device is activated to advise the
user that he or she is through to the social alarm call centre
(the centre is listening). If the user now presses the emergency call button again, the word emergency call is sent to
the social alarm call centre. If the stop button is pressed, then
the user's recorded message (e.g. false alarm) is sent to the
social alarm call centre. You can program:
X 0 = Off
X 1 = On (see programming step 72.)
Device number
When an emergency call is made, this number is sent to the
emergency call recipient. The number can be up to 6 digits long.
NOTICE! The numbers 0 and 9999 may not be used in the
RB2000 protocol. Leading zeros may not be used in the CPC
protocol.
Sign in/sign out
To pause the programmed activity monitor during an absence,
you must press the green sign in/sign out button when you
leave home and on your return. In this programming step you
can specify whether this will initiate a call to an emergency
call partner. You can program:
X 0 = Without call
X 1 = With call
Table 12.2
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36 en | Programming
34
58
Carephone 52+
Individual voice recording
In an emergency call, a recorded message will be sent instead
of the subscriber's number. Maximum message length is 6
seconds.
1. Press D to start recording.
2. The unit announces This is the social alarm unit.
A signal tone introduces the recording of your message.
3. Speak your message.
4. Recording is ended with a signal tone.
5. Press F to play back your voice recording.
To delete your voice recording, press the A key.
To end the recording early, press the E key.
Registration call
Following an emergency call to a phone, a registration call can
be sent to a social alarm call centre where it will be stored in
the alarm history. The service call and technical messages do
not use this function. The call destination must be a social
alarm call centre.
The function is deactivated by selecting a blank call number
or a call number with the destination phone.
60
Message repetition to telephone
You can use programming step 60 to specify how often
the Carephone will repeat the message.
Example:
1.
The Carephone 52+ sends an emergency call to a phone.
2.
The emergency call is taken by a private individual
rendering assistance.
3.
The Carephone 52+ plays the announcement: This is
social alarm unit 123.
4.
The Carephone 52+ repeats the announcement according
to the setting.
You can program a setting from 1 to 9 for the required number.
Table 12.2
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61
Programming | en
37
Incoming call recognition
Incoming phone calls can be accepted by the Carephone 52+
and the call can be conducted with the hands-free feature.
The call can be accepted and terminated using the emergency
call button. A call can also be taken using the radio button if it
is programmed for emergency call initiation. The call tone on
the Carephone 52+ can be switched on or off and the volume
can be adjusted. You can program:
X
0 = Off
X
1 = Carephone 52+ registers call with call tone
X
2 = Carephone 52+ registers call with loud call tone
X
3 = Carephone 52+ registers call with soft call tone
X
4 = Carephone 52+ registers call with no call tone (the
phone rings)
62
Volume
This step is used to program the default volume as well as
the soft and loud settings.
Default volume: This is the volume at which the centre communicates via the Carephone 52+.
Soft setting: Low volume, is adjusted by the centre during
a call.
Loud setting: High volume, is adjusted by the centre during
a call.
Use settings 1 to 8 to program
70
1.
the basic volume, e.g. 4
2.
the loud setting, e.g. 6
3. the quiet setting, e.g. 2
Test call interval
This step is used to program the interval between automatic
test calls from the Carephone 52+ to the social alarm call centre in days. Select a setting between 0 and 28 days.
0 = Off
Table 12.2
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38 en | Programming
71
Carephone 52+
Service button
If the S button is to be used as a service button as well,
this is programmed here. You can program:
X
72
0 = Off
X 1 = On
Activate output
The Carephone 52+ stores a potential-free relay output with a
switch contact. You can program the way the output reacts.
You can program:
X
0 = Off
X
3 = Outgoing emergency call
X
4 = Incoming dialling
X
5 = Release with wireless transmitter
X
6 = Remote activation by call center
X
7 = Speak / Listen connection
X
8 = Prealarm
X
9 = Funct. 7+8 Prealarm with Speak / Listen connection
Table 12.2
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73
Programming | en
39
Assignment of input
The Carephone 52+ offers the possibility for external inputs.
The function assigned to the reception can be programmed.
The input can be chosen as a closing contact (normally open)
or as an opening contact (normally closed), or controlled by a
resistance. You can program:
X
0 = Ext. activity monitor reset
X
1 = Emergeny call button
X
2 = Service call
X
3 = External alarm
X
9 = Fire
X
B = Motion
Explanation of the motion detection:
With CPC receivers, the alarm type is always set to the alarm
type 10. When an motion detector is installed as an external
receiver, this transmitter will act as an activity monitor reset
when the user is at home, and as a motion detector, when the
user has left. When the user signs out and leaves the house,
the Carephone 52+ activates the motion supervision after 2
minutes. As the user comes back or in the event of a motion
detection, the Carephone 52+ starts a prealarm, that can be
stopped within one minute by pressing the sign in / sign out
button. In the second step, you can determine whether the
closing or opening contact is chosen.
You can program:
74
X
0 = Closing
X
1 = Opening
X 2 = Impedance is monitored (12kΩ when non-operative)
Silent alarm
The Carephone 52+ can transmit silent alarms. When this
function is active, then the loudspeaker of the Carephone 52+
is turned off. Only the microphone stays active. The Carephone will speak only during programming. You can program:
X
0 = Off
X
1 = On
Table 12.2
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40 en | Programming
75
Carephone 52+
Individual Pincode
The Carephone 52+ is delivered with the factory setting
246810 for the PIN code. It is recommended not to change
this code. If you need to change this code, please take care to
77
write it down to find it easily.
Pre-alarm time
The pre-alarm time of the Carephone 52+ can be programmed
in steps of 10 seconds. This is the time within which an emergency call that has been initiated can still be stopped. Select
a setting between 0 and 6.
81-89 & 80
0 = Off.
Assigning radio buttons
The registered radio buttons can be programmed to trigger
different alarm functions, e.g. a fire alarm.
1.
First, register the radio buttons on the Carephone 52+;
refer to programming steps 90-99.
2.
To assign a function to radio button 91, select programming step 81.
3.
Select a function:
X
0 = radio transmission activation
X
1 = emergency call button
X
2 = activity monitor reset button
X
3 = sign in/sign out
X
4 = service call
X
5 = input
X
6 = ext. activity monitor reset button
X
7 = connect with individual call number
X
8 = output
X
9 = fire
X
B = motion
4.
Press C to confirm.
The unit goes to programming step 82. You can now proceed
to program the function of radio button 92, and so on.
NOTICE! After programming step 89 the unit goes to
programming step 80.
Table 12.2
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91-99 & 90
Programming | en
41
Registering radio buttons
Up to 10 radio buttons can be registered with a code number
that is stored in the button itself. These code numbers must
be stored in the Carephone 52+. Only the code number of the
first TxB radio button is stored when the product leaves the
factory.
To register more radio buttons,
1.
select programming step 92.
1.
Carephone 52+: Selection 92 is...
2.
Press the corresponding radio button.
3.
Carephone 52+: Selection 92 is...
4.
Press C to confirm.
The second radio button is now stored in the Carephone 52+.
The Carephone 52+ goes to programming step 93, and additional radio buttons can now be registered.
NOTICE! After programming step 99 the unit goes
to programming step 90.
NOTICE! Make a note of the code numbers in the
corresponding box in the programming table, see
Section 19.2 Programming tables, page 50.
WARNING! Resetting the unit will delete all registered
radio buttons.
Table 12.2
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42 en | Additional Devices
12.7
!
Carephone 52+
Resetting the Carephone 52+ to its factory
settings
CAUTION! This function deletes all of the settings programmed
by the user. The unit is reset to its factory default settings.
To reset the Carephone 52+ to its factory settings,
X
press the P and R keys together for at least two seconds.
The unit announces: Setup reset.
The unit is now ready for language selection.
13
Additional Devices
13.1
Detectors
A socket for connecting an external input is provided on the
base of the Carephone 52+. Additional devices that can be connected include contact or motion detectors. The relay output
and an external device are connected using a cord fitted with
an RJ45 plug. This cord can be obtained ready pre-assembled
with the required plugs.
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i
Additional Devices | en
43
NOTICE! Before you connect an external wired device, please
disconnect the Carephone 52+ from the telephone line.
RJ45 plug
Pin 1
Pin 2
Pin 3
Pin 4
Pin 5
Pin 6
Pin 7
Pin 8
Function
not used
External input GND
not used
not used
Relay output NC (normally closed)
Relay output C (common)
Relay output NO (normally open)
External input signal
Table 13.1
13.2
Microphone/loudspeaker
An external microphone or an external loudspeaker can be
connected.
X
Open the base of the Carephone 52+ by using a slotted
screwdriver to release the battery cover from its clips (1)
and press towards the left slowly (2).
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44 en | Additional Devices
X
Carephone 52+
Release the clips on both sides und pull approx. 3-4 mm
(4).
X
When both clips are released, take the cover off.
X
Connect the microphone or loudspeaker to the appropriate socket provided for it.
1.
Microphone socket.
2.
Loudspeaker socket.
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14
Maintenance | en
45
Maintenance
Check the unit housing for damage such as cracks or chips.
Test the functions of the keys and check that the spaces in
between the keys are clean. If necessary, remove the keys
from the housing cover and clean them.
The backup battery of the Carephone 52+ should be replaced
every 3 years. Regularly check the cords for damage, especially
close to cable guides/channels and sockets.
15
Conformity
All connected parts must meet the electric strength of TNV3,
DIN EN 60950.
The Carephone 52+ is designed for operation on the public analogue telephone network.
The radio button that is supplied with the unit uses the
frequency specially reserved for social alarm calls in Europe.
We, Bosch Security Systems, declare that the above mentioned
products are manufactured in compliance with Annex II
(Telephony) / IV (RF Transmission) of Directive 5/1999/EC.
Conformity with EU Directive 5/1999/EC is assured:
CE (R&TTE 1999/5/EC, LVD 73/23/EEC, EMC 89/336/EEC).
Bosch Security Systems
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46 en | Replacing the Backup Battery
16
Carephone 52+
Replacing the Backup Battery
The battery of the Carephone 52+ should be replaced every 3
years.
To replace the battery:
1.
Disconnect the power cord from the unit.
2.
Open the bottom cover, see Section 13.2 Microphone/loud-
3.
Take out the battery (1).
4.
Disconnect the plug on the battery cable (2).
speaker, page 43.
17
5.
Now plug the cable of the new battery.
6.
Place the new battery in the unit.
7.
Close the bottom cover.
Battery Disposal
Battery distributors are required by law to take back spent
batteries; they must not be thrown away as household waste.
Please return used (rechargeable) batteries to your specialist
retailer or take them to a recycling centre intended for this
purpose.
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18
Technical Specifications | en
47
Technical Specifications
Power supply
Power supply unit 230 V primary, 8.2 V secondary
Backup supply
6 V NiMH battery, 1.2 - 1.6 Ah,
sufficient for at least 24 hours standby
Current consumption
Standby mode approx. 30 mA
Phone line connection
TAE 6 N
Dial mode
PD, DTMF, Flash1, Flash 2
Frequency
869.2125 MHz
Certificates
CE (R&TTE 1999/5/EC, LVD 73/23/EEC,
EMC 89/336/EEC), Care Aids Directory
Standards complied with
EN50134-2:2000
EN50134-3:2002
EN301489-1 v1.8.1
EN301489-3 v1.4.1
EN300220-2 v2.1.2
Class 1 radio receiver
EN50371
EN60950-1
EN50130-4
EN55022
Receiver
complies with class 1 as specified in
EN 300220-1 V2.1.1, duty cycle < 0.1%
Environmental class
I
Programmable call numbers
10 call numbers with up to 22 digits and
freely assignable to any type of triggering
(triggering groups)
Max. number of radio buttons
10
Volume settings
8 levels
Emergency call protocols
Multi-protocol enabled (RB2000, ANT, CPC and
others, details on request)
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48 en | Technical Specifications
Carephone 52+
Hands-free range
>5m
Volume settings
8 levels
User guidance
By voice output
Voice message
Recordable
Programming
Programming panel on the unit, remote programming from the social alarm centre or by separate
programming unit, protected by PIN
Dimensions
55 x 160 x 230 mm (H x W x D)
Weight
approx. 0.7 kg
Housing colour
similar to Pantone 430 U
Protection class
IP32 (IP30 wall mounting), IP67 radio button
Ambient temperature range
+5°C to +40°C
Humidity
85%
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Appendix | en
19
Appendix
19.1
Drilling template
49
The drilling template can be used if this document is printed to
the correct scale. Correct print size should be DIN A5 (148 x
210 mm).
Bosch Security Systems
Operating Manual
F.01U.031.884 V4 | 2009.03
50 en | Appendix
19.2
Carephone 52+
Programming tables
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Bosch Security Systems
Appendix | en
Operating Manual
51
F.01U.031.884 V4 | 2009.03
Bosch Security Systems
Broadwater Park
North Orbital Road
Denham
UB9 5HN
PO Box 750 Uxbridge Ub9 5ZJ
Phone:
+44 (0) 1895 / 87 80 88
Fax:
+44 (0) 1895 / 87 80 89
uk.securitysystems@bosch.com
www.boschsecurity.co.uk
© Bosch Security Systems, 2009