User’s manual
TL7100
Handset lifter
for use with AT&T models
TL7610/TL7612/TL7810/
TL7812/TL7910/TL7912
Congratulations
on your purchase of this AT&T product. Before using this AT&T
product, please read the Important safety information section
on page 26 of this manual. Please thoroughly read this user’s
manual for all the feature operations and troubleshooting
information necessary to install and operate your new AT&T
product. You can also visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Model number: TL7100
Type:
Handset lifter
Serial number: (found on the bottom of the handset lifter)
Purchase date: Place of purchase: Save your sales receipt and original packaging in case it is necessary
to return this product for warranty service.
© 2010-2013 Advanced American Telephones. All Rights Reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Check to make sure the handset lifter package includes the
following items. Save your sales receipt and original packaging in
the event warranty service is necessary.
User’s manual
TL7100
Handset lifter
for use with AT&T models
TL7610/TL7612TL7810/
TL7812/ TL7910/TL7912
User's manual
Handset ������
lifter
Anti-slip pad
Large ����������
lifter����
pad
Auxiliary ring detector
TL7610/TL7612 base adapter
User’s manual
TL7100
Handset lifter
for use with AT&T models
TL7610/TL7612/TL7810/
TL7812/TL7910/TL7912
Table of contents
Getting started
Quick reference guide - handset lifter.................................................... 1
Installation options............................................................................................ 3
To install the lifter on your TL7610/TL7612 headset base...... 3
To install the lifter on your TL7810/TL7812/TL7910/
TL7912 headset base................................................................................... 3
Headset base installation - TL7610/TL7612........................................ 4
TL7610/TL7612 headset base installation........................................ 4
Adjust the corded handset audio........................................................... 6
Headset base installation - TL7810/TL7812/TL7910/TL7912...... 7
TL7810/TL7812/TL7910/TL7912 headset base installation...... 7
Adjust the corded handset audio........................................................ 11
Handset lifter installation............................................................................ 12
Attach the lifter............................................................................................ 12
Adjust the switch hook presser position......................................... 13
Adjust the height of the lifter arm..................................................... 13
Lifter adjustments and testing.............................................................. 14
Installation of large lifter pad (optional)......................................... 15
Installation of anti-slip pad (optional).............................................. 15
About internal and auxiliary ring detectors....................................... 16
Install the auxiliary ring detector........................................................ 16
Ring detector on/off.................................................................................. 17
Adjust the sensitivity level...................................................................... 17
STATUS light................................................................................................... 18
Make and answer calls................................................................................. 19
Make and answer a call with the handset lifter and
cordless headset......................................................................................... 19
Make and answer a call with a multi-line telephone and
the handset lifter........................................................................................ 20
Appendix
Troubleshooting............................................................................................... 21
Maintenance...................................................................................................... 25
Important safety information.................................................................... 26
Safety information...................................................................................... 26
FCC Part 15........................................................................................................ 27
Limited warranty.............................................................................................. 28
Index
Index...................................................................................................................... 32
Getting started
Quick reference guide - handset lifter
SENSOR ADJ knob
Adjusts the sensitivity of the ring detector (page 17).
ADJUST LIFTER knob
Adjusts the height of the lifter arm (page 13).
Lifter arm
Holds the corded telephone handset.
Switch hook presser
Press ON/OFF (TL7610/TL7612) or
(TL7810/TL7812/TL7910/TL7912)
on the headset rises or lowers the
switch hook presser.
Lifter control cable
This cable is hard wired into the lifter
and plugs into the LIFTER jack on the
TL7610/TL7612 headset base via the
TL7610/TL7612 base adapter, or the
LIFTER jack on the TL7810/TL7812/
TL7910/TL7912 headset base.
RING DETECT jack
Plug in the auxiliary ring
detector (page 16).
1
Getting started
Quick reference guide - handset lifter
RING ON/OFF
Press to turn the ring detector on or off. When the ring detector is
off, the cordless headset does not ring (page 17).
Switch hook presser adjustment knob
Adjusts the position of the switch hook presser
(page 13).
Small lifter pad
Holds the earpiece of the corded telephone
handset.
STATUS light
On in red when the ring detector is off (page 18).
On in blue when the ring detector is on and
the headset is not in use (page 18).
Flashes in blue four times every three seconds
when the ring detector detects an incoming
call (page 18).
Flashes in blue slowly when the switch
hook presser is raised and you are on a call
(page 18).
Internal ring detector
Detects the telephone ringer and sends a
ring tone to the headset earpiece.
Adhesive tape
Remove the protective strips before
attaching the lifter to the telephone base.
Getting started
Installation options
The TL7100 lifter works with the TL7610/TL7612/TL7810/
TL7812/TL7910/TL7912 DECT 6.0 cordless headset to provide a
complete communication solution for most corded telephones.
The lifter raises and lowers its switch hook presser to answer,
make and end phone calls. The ring detector provides an
incoming call indication through the cordless headset, so you can
answer calls even if you are away from the telephone base.
The cords have colored labels that guide you to plug them into
the correct headset base jacks. The back of the headset base
has color-coded dots and the names of the jacks above them
that correspond to the colored labels on the cords.
To install the lifter on your TL7610/TL7612 headset base
See pages 4-5 to connect the TL7100 lifter to a TL7610/TL7612
headset base using the TL7610/TL7612 base adapter provided
in the package. You can use the headset to remotely control the
lifter for answering or hanging up a call.
To install the lifter on your TL7810/TL7812/TL7910/TL7912
headset base
There are two installation options to connect the TL7100 lifter to
a TL7810/TL7812/TL7910/TL7912 headset base.
Option 1: Connect the headset to a corded phone (see pages 7-8).
This option allows you to use the headset to remotely
control the lifter for answering or hanging up a call.
Option 2: Connect the headset to a corded phone and computer
(see pages 9-10). This option enables you to use the
headset for VoIP (Voice over IP) calls through your
computer, or traditional phone call through the
corded phone.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
Getting started
Headset base installation - TL7610/TL7612
TL7610/TL7612 headset base installation
1. Before installing the headset base, remove the rear bottom
piece of the headset base by pushing it away from the base.
2. Unplug the curly handset cord from the telephone and plug
it into the
CURLY CORD jack (light blue dot) on the
headset base.
Plug the small end of the
headset base power adapter
to the POWER jack (green dot)
on the headset base.
4
6
Plug the large end of the
headset base power adapter
into a power outlet not
controlled by a wall switch.
Telephone
wall jack
2
5
A DSL filter (not included)
is required if you have DSL
high-speed Internet service.
Telephone
line cord
3
Getting started
Headset base installation - TL7610/TL7612
TL7610/TL7612 headset base installation (cont.)
3. Plug one end of the telephone line cord (provided with the
headset base) into the base handset jack on the telephone
where the curly handset cord was plugged in.
4. Plug the other end of the line cord into the BASE JACK
(orange dot) on the headset base.
5. Plug the lifter control cable into the jack of the TL7610/
TL7612 base adapter.
6. Plug the other end of the TL7610/TL7612 base adapter into
the LIFTER jack (blue dot) on the headset base.
7. After completing installation, slide the rear bottom piece
towards the headset base until it clicks into place.
8. Adjust the corded handset audio (see page 6) before you
install the handset lifter on your corded phone.
9. For instructions of installing the lifter, see pages 12-14. For
information about the internal and auxiliary ring detectors,
refer to pages 16-18.
Getting started
Headset base installation - TL7610/TL7612
Adjust the corded handset audio
1. Make sure that LIFTER MODE light on
the headset base is on. Press the MODE
button on the headset base to change
the mode.
2. Lift the corded handset to release
the switch hook. Place the corded
handset aside.
3.Place the headset earpiece (AT&T model TL7610/
TL7612) in your ear.
4.Press ON/OFF on the headset to listen for a dial
tone. If there is no dial tone or the dial tone is
unclear, slide the LIFTER AUDIO ADJUST switch
on the side of the headset base from A to G until
the dial tone is clear.
Getting started
Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/TL7910/TL7912 headset base installation
Option 1: Connect the headset to a corded phone
1. Plug one end of the corded phone connection cable into the
CORDED PHONE CONNECTION jack (blue dot) at the back of
the headset base.
2. Plug the other end of the corded phone connection cable into
the handset jack on the corded phone.
3. Unplug the curly handset cord from the handset jack on the
corded phone and plug it into the jack on the corded phone
connection cable.
4. Plug the small end of the headset base power adapter
to the POWER jack (green dot) on the headset base.
6
1
4
Telephone
wall jack
5
7
Telephone
line cord
3
A DSL filter (not
included) is required if
you have DSL
high-speed Internet
service. The DSL filter
must be plugged into a
telephone wall jack.
2
Corded phone
Getting started
Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/TL7910/TL7912 headset base installation (cont.)
5. Plug the large end of the headset base power adapter into a
power outlet not controlled by a wall switch.
6. Plug the end of the lifter control cable into the LIFTER jack at
the back of the headset base.
7. Use the attached fastener to bundle all line cords neatly.
8. Make sure the CORDED HANDSET CONNECTED switch on
the right side of the headset base is set to YES.
9. Adjust the corded handset audio (see page 11) before you
install the handset lifter on the corded phone.
10. For instructions of installing the lifter, see pages 12-14. For
information about the internal and auxiliary ring detectors,
refer to pages 16-18.
Getting started
Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/TL7910/TL7912 headset base installation (cont.)
Option 2: Connect the headset to a corded phone and computer
1. Plug one end of the corded phone connection cable into the
CORDED PHONE CONNECTION jack (blue dot) at the back of
the headset base.
2. Plug the other end of the corded phone connection cable into
the handset jack on the corded phone.
3. Unplug the curly handset cord from the handset jack on the
corded phone and plug it into the jack on the corded phone
connection cable.
4. Plug the small end of the headset base power adapter
to the POWER jack (green dot) on the headset base.
5. Plug the large end of the headset base power adapter into a
power outlet not controlled by a wall switch.
6 8
7
1
4
5
9
Telephone
wall jack
3
A DSL filter (not included) is
required if you have DSL
high-speed Internet service.
The DSL filter must be plugged
into a telephone wall jack.
Telephone
line cord
2
Corded phone
Getting started
Headset base installation - TL7810/TL7812/
TL7910/TL7912
TL7810/TL7812/YL7910/TL7912 headset base installation (cont.)
6. Plug the small end of the USB cable into the USB port
labeled
on the right side of the headset base.
7. Plug the large end of the USB cable into a USB port on your
computer. Wait for your computer to indicate that it has
recognized the headset.
8. Plug the end of the lifter control cable into the LIFTER jack at
the back of the headset base.
9. Use the attached fastener to bundle all line cords neatly.
10. Make sure the CORDED HANDSET CONNECTED switch on
the right side of the headset base is set to YES.
11. Adjust the corded handset audio (see page 11) before you
install the handset lifter on the corded phone.
12. For instructions of installing the lifter, see pages 12-14. For
information about the internal and auxiliary ring detectors,
refer to pages 16-18.
13. For TL7810/TL7812, download and install the AT&T
Softphone Call Manager on your computer. The software is
available for download at
www.smbtelephones.att.com/downloads. For
detailed installation and operating information, refer to the
Installation and Operation Guide, available for download at
www.smbtelephones.att.com/downloads.
-ORFor TL7910/TL7912, install the AT&T Softphone Call
Manager using the CD-ROM provided in the package. For
installation and operation instructions of the software, refer
to the Installation and Operation Guide which can also be
found in the CD-ROM provided.
14. Refer to the Audio settings section in the Installation and
Operation Guide to configure the audio settings.
10
Getting started
Headset base installation - TL7810/TL7812/
TL7910/TL7912
Adjust the corded handset audio
After you have connected the headset base
to your corded phone, you may need to
adjust the corded handset audio switch at
the bottom of the headset base for optimal
sound quality.
To adjust the corded handset audio:
• Lift the corded handset and then
press on the headset to check for a
dial tone. If there is no dial tone or the
dial tone is unclear, slide the corded
handset audio switch at the bottom of
the headset base from A to F until the
dial tone is clear.
11
Getting started
Handset lifter installation
Attach the lifter
1.To choose where to install the lifter
on your telephone, look at the space
underneath the corded handset. If there
is a speaker, the lifter should be centered
over the speaker. If there is no speaker,
the lifter should be centered within the
space. Make sure the lifter arm is raised
above the switch hook of the telephone base.
2. Peel off the protective strips from the
adhesive tape at the bottom of the lifter.
3. Carefully place the lifter in the desired
position and press down.
Adhesive tape
Switch hook
12
Getting started
Handset lifter installation
Adjust the switch hook presser position
Turn the knob to move the switch hook presser until it is lined
up with your telephone switch hook.
Adjust the height of the lifter arm
Turn the ADJUST LIFTER knob to change the height of the lifter
arm. When in the raised position, the arm should release the
switch hook so you can hear a dial tone. When lowered, the arm
should hold the switch hook down so you cannot hear a dial tone.
13
Getting started
Handset lifter installation
Lifter adjustments and testing
1.Make sure that LIFTER MODE light on the
TL7610/TL7612 headset base is on, or the
CORDED HANDSET CONNECTED switch
is turned to YES on the TL7810/TL7812/
TL7910/TL7912 headset base. Make sure the
LIFTER AUDIO ADJUST setting is correct.
2. Turn the switch hook presser adjustment
knob until the switch hook presser is just
above the switch hook (see page 13).
3. Lower the lifter arm until the switch hook
presser holds the switch hook down.
4. Place the corded handset on the lifter.
5. Press ON/OFF (TL7610/TL7612) or
(TL7810/TL7812/TL7910/TL7912) on the
headset. The switch hook presser should
rise and release the switch hook on your
telephone base. Make sure you hear a dial
tone through your headset earpiece.
6. If the switch hook is not fully released,
turn the ADJUST LIFTER knob (see page 13) while the corded
handset is on the lifter. When the switch hook is fully released,
you will hear a dial tone from the headset.
It may take some adjustments and testing to find the right
position for the lifter. For the lifter to work properly, the switch
hook must release completely when you press ON/OFF (TL7610/
TL7612) or (TL7810/TL7812/TL7910/TL7912) to turn the
headset on. The switch hook must also be held down completely
when you press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) to turn the headset off.
14
Getting started
Handset lifter installation
Installation of large lifter pad (optional)
If the small lifter pad cannot hold the corded handset steadily, you
can attach a large lifter pad (provided) to enlarge the contact area.
1. Hold the large lifter pad in front of the small lifter pad as
shown below.
2. Insert the large lifter pad into the two front gaps of the small
lifter pad.
Installation of anti-slip pad (optional)
The anti-slip pad (provided) helps prevent your corded handset
from slipping from the lifter.
1. Position the anti-slip pad above the small lifter pad.
2. Peel off the protective strip from the anti-slip pad.
3. Carefully return the anti-slip pad to the predetermined position
and replace the corded handset on the lifter.
Adhesive tape
Protective strip
15
Getting started
About internal and auxiliary ring detectors
The internal or auxiliary ring detector detects the telephone
ringer and sends a ring tone to the headset earpiece.
If you installed the TL7100 lifter over the top of the corded
phone speaker, the internal ring detector will recognize when the
phone rings. However, if your corded phone speaker is located
elsewhere on the phone, stick the auxiliary ring detector to the
speaker as shown below.
Install the auxiliary ring detector
1. Insert the auxiliary ring detector plug into the RING DETECT
jack on the lifter.
2. Remove the protective strip from the adhesive tape on the
auxiliary ring detector.
3. Stick the auxiliary ring detector to the center of the corded
phone speaker.
Speaker
Auxiliary ring detector
Adhesive tape
RING DETECT jack
RING DETECT jack
Auxiliary ring
detector plug
16
Getting started
About internal and auxiliary ring detectors
Ring detector on/off
When the ring detector detects an incoming call, it sends a ring
tone to the headset earpiece.
• Press the RING ON/OFF button on the
lifter to turn the ring detector on or
off. The STATUS light is blue when the
ring detector is turned on. The STATUS
light is red when the ring detector is
turned off.
• When the ring detector is turned
off, it does not send a ring tone to
the headset.
NOTE: When you are using your telephone’s
speakerphone, the ring detector may send
a ring tone to the headset. If you do not
want the headset to ring, press the RING ON/OFF button to turn the ring
detector off. After the call, you can press the
RING ON/OFF button again to turn the ring detector back on.
Adjust the sensitivity level
The default setting of the ring detector works with most corded
telephones. However, the ring detector might need some
adjustments to recognize less common telephone ring tones.
To adjust the ring detector sensitivity while the telephone
is ringing:
• Turn the SENSOR ADJ knob clockwise
to increase the sensitivity.
• Turn the SENSOR ADJ knob
counterclockwise to decrease
the sensitivity.
When the ring detector detects the
telephone ringer correctly:
• The STATUS light on the lifter flashes quickly when the
telephone rings.
• The detector sends the ring tone to the headset earpiece.
17
Getting started
About internal and auxiliary ring detectors
STATUS light
Red
• On when the headset is not in use and the ring detector
is turned off.
• Flashes slowly when the headset is in use and the ring
detector is turned off.
Blue
• On when the headset is not in use and the ring
detector is turned on.
• Flashes four times every three seconds when the
ring detector detects an incoming call.
• Flashes slowly when the headset is in use and the
ring detector is turned on.
Off
• The headset base does not have power.
• The lifter control cable is not plugged into the
LIFTER jack on the TL7610/TL7612 headset base via
the TL7610/TL7612 base adapter, or the
LIFTER jack on the TL7810/TL7812/TL7910/TL7912
headset base.
18
Handset lifter operation
Make and answer calls
Make and answer a call with the handset lifter and
cordless headset
You can use the cordless headset to make, answer and end calls
without using the corded handset.
Make a call:
1. Press ON/OFF (TL7610/TL7612) or
(TL7810/TL7812/TL7910/TL7912)
on the headset. The switch hook
presser rises and releases the switch
hook. You hear a dial tone in the
headset earpiece.
2. Dial the telephone number using
the dialing keys.
Answer a call:
• Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) on the headset to answer an incoming call.
The switch hook presser rises and releases the switch hook.
You hear the caller through the headset earpiece.
End a call:
• Press ON/OFF (TL7610/TL7612) or
(TL7810/TL7812/TL7910/TL7912)
on the headset to end a call. The
switch hook presser pushes down the
switch hook and ends the call.
19
Handset lifter operation
Make and answer calls
Make and answer a call with a multi-line telephone and the
handset lifter
Make a call:
1. Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) on the headset. You hear a dial tone in the
headset earpiece.
2. To change to a different telephone line, you need to select the
line on your telephone.
3. Dial the telephone number using the telephone dialing keys.
Answer a call:
• Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) on the headset to answer an incoming call.
The headset answers the telephone line that is ringing. If you are
on a call and you receive a call on another telephone line, you
cannot answer the new call from the headset.
End a call:
• Press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) on the headset to end a call.
NOTE: For complete instructions on using the cordless headsets, please
refer to the manual provided with your TL7610/TL7612/TL7810/TL7812/
TL7910/TL7912 product or you can download the manual from website. For
TL7610/TL7612/TL7910/TL7912, visit
www.telephones.att.com/manuals to download the
manual. For TL7810/TL7812, visit
www.smbtelephones.att.com/smb to download the
manual from the Product Support page.
20
Appendix
Troubleshooting
If you have difficulty with your handset lifter, please try the
suggestions below. For customer service, visit our website at
www.telephones.att.com, or call 1 (800) 222–3111.
In Canada, dial 1 (866) 288-4268.
The switch hook presser doesn’t rise at all.
• ���������������
Make sure that LIFTER MODE light on the TL7610/TL7612
headset base is on, or the CORDED HANDSET CONNECTED
switch is turned to YES on the TL7810/TL7812/TL7910/
TL7912 headset base. Press the MODE button on the
TL7610/TL7612 headset base, or the PHONE/PC button on
the TL7810/TL7812/TL7910/TL7912 headset base to change
the mode.
• Make sure the lifter control cable is securely plugged into
the LIFTER jack on the TL7610/TL7612 headset base via
the TL7610/TL7612 base adapter, or the LIFTER jack on the
TL7810/TL7812/TL7910/TL7912 headset base.
• Make sure all cords and the telephone line cord are securely
connected to the proper sockets.
• Make sure the headset base has power.
• Make sure your headsets are charged and registered to the
headset base. For registration instructions, refer to the manual
provided with your TL7610/TL7612/TL7810/TL7812/TL7910/
TL7912 product, or you can download the manual from our
website. For TL7610/TL7612/TL7910/TL7912, visit
www.telephones.att.com/manuals to download the
manual. For TL7810/TL7812, visit
www.smbtelephones.att.com/smb to download the
manual from the Product Support page.
21
Appendix
Troubleshooting
When I press ON/OFF (TL7610/TL7612) or (TL7810/TL7812/
TL7910/TL7912) on the headset, the handset lifter rises, but
the call is not connected or I do not hear a dial tone.
• Try all the suggestions above.
• When using the handset lifter, make sure that TL7610/
TL7612 headset base is set to LIFTER MODE, or the CORDED
HANDSET CONNECTED switch is turned to YES on the
TL7810/TL7812/TL7910/TL7912 headset base. Make sure the
telephone line cord is connected to the telephone line jack on
the back of the corded phone.
• The handset lifter may not rise high enough to release the
switch hook. Try to adjust the height of the lifter arm by
turning the ADJUST LIFTER knob until it reaches the desired
angle. Adjust the switch hook presser by turning the switch
hook presser adjustment knob so that the switch hook is
released when the lifter arm rises.
• If you cannot hear a dial tone when the headset is on, you
should adjust the quality of the corded handset audio first.
During a call, slide the LIFTER AUDIO ADJUST switch at the
side of the TL7610/TL7612 headset base from A to G, or the
LIFTER AUDIO ADJUST switch at the bottom of the TL7810/
TL7812/TL7910/TL7912 headset base from A to F until you
obtain good sound quality.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect a
different telephone. If there is no dial tone on that telephone
either, the problem is in your wiring or telephone service.
Contact your telephone service provider.
• Your line cord might be defective. Install a new line cord.
22
Appendix
Troubleshooting
My corded phone is ringing, but my headset is not ringing.
• ���������������
Make sure that LIFTER MODE light on the TL7610/TL7612
headset base is on, or the CORDED HANDSET CONNECTED
switch is turned to YES on the TL7810/TL7812/TL7910/TL7912
headset base. Press the MODE button on the TL7610/TL7612
headset base, or the PHONE/PC button on the TL7810/
TL7812/TL7910/TL7912 headset base to change the mode.
• Make sure that the RING ON/OFF button on the lifter is turned
on. If the RING ON/OFF button is turned off, the headset does
not ring.
• If the speaker of your corded phone is not located under
the lifter, install the auxiliary ring detector. See page 16 for
instructions.
• It may be necessary to adjust the sensitivity level of the ring
detector. See page 17 for instructions.
• If an auxiliary ring detector is used, make sure its cord is
completely plugged into the handset lifter.
• Make sure all cords and the telephone line cord are plugged
into the appropriate outlets.
• Make sure your headset is charged.
The other party cannot hear my voice during a call.
• Make sure your headset microphone is not muted.
• During a call, slide the LIFTER AUDIO ADJUST switch at the
side of the TL7610/TL7612 headset base from A to G, or the
LIFTER AUDIO ADJUST switch at the bottom of the TL7810/
TL7812/TL7910/TL7912 headset base from A to F until you
obtain good sound quality.
23
Appendix
Troubleshooting
Nothing happens when I move the LIFTER AUDIO ADJUST switch.
• When the handset lifter is in use, ���������������
make sure that LIFTER MODE
light on the TL7610/TL7612 headset base is on, or the CORDED
HANDSET CONNECTED switch is turned to YES on the TL7810/
TL7812/TL7910/TL7912 headset base. Press the MODE button
on the TL7610/TL7612 headset base, or the PHONE/PC button
on the TL7810/TL7812/TL7910/TL7912 headset base to change
the mode.�����������
Slide the LIFTER AUDIO ADJUST switch at the side
of the TL7610/TL7612 headset base from A to G, or the LIFTER
AUDIO ADJUST switch at the bottom of the TL7810/TL7812/
TL7910/TL7912 headset base from A to F until you obtain good
sound quality.
My headset is ringing even when there is no incoming call.
• The sensitivity level of your ring detector may be too high. See
page 17 to adjust the sensitivity level.
• The ring detector may detect a sound from the environment
and send a ring tone to the headset. See page 17 to turn off
the ring detector.
• When you are using your telephone’s speakerphone, the ring
detector may send a ring tone to the headset. If you do not
want the headset to ring, press the RING ON/OFF button to
turn the ring detector off. After the call, you can press the
RING ON/OFF button again to turn the ring detector back on.
24
Appendix
Maintenance
Taking care of your handset lifter
• Your lifter contains sophisticated electronic parts, so it must be treated
with care.
• Avoid rough treatment.
• Place the lifter down gently. Save the original packing materials to
protect your lifter if you ever need to ship them.
Avoid water
• Your lifter can be damaged if it gets wet. Do not use the lifter outdoors in the rain, or handle it with wet hands. Do not install the lifter
near a sink, bathtub or shower.
Electrical storms
• Electrical storms can sometimes cause power surges harmful to
electronic equipment. For your own safety, take caution when using
electric appliances during storms.
Cleaning your handset lifter
• Your lifter has a plastic casing with a metal motor enclosed. Disconnect all cables from the lifter before cleaning. Use only a soft cloth
slightly dampened with water or mild soap. Do not clean the motor.
• Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet
or standing in water. If the lifter should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL, then pull
the units out by the unplugged cords.
25
Appendix
Important safety information
This symbol is to alert you to important operating or servicing
instructions that may appear in this user’s manual. Always follow
basic safety precautions when using this product to reduce the
risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe
all markings on the product.
• Avoid using this product during a thunderstorm. There may be a
slight chance of electric shock from lightning.
• Do not use the headset to report a gas leak in the vicinity of the
leak. Under certain circumstances, a spark may be created when
the adapter is plugged into the power outlet, or when the headset
is replaced in its cradle. This is a common event associated with the
closing of any electrical circuit. The user should not plug the headset
base into a power outlet, and should not put a charged headset into
the cradle, if the headset base is located in an environment containing
concentrations of flammable or flame-supporting gases, unless there is
adequate ventilation. A spark in such an environment could create a fire
or explosion. Such environments might include: medical use of oxygen
without adequate ventilation; industrial gases (cleaning solvents;
gasoline vapors; etc.); a leak of natural gas; etc.
• Do not use this product near water, or when you are wet. For
example, do not use the lifter in a wet basement or shower, or next
to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use
liquids or aerosol sprays for cleaning. If the product comes in contact
with any liquids, unplug any line or power cord immediately. Do not
plug the product back in until it is dried thoroughly.
• Install this product in a protected location where no one can trip
over any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, see the Troubleshooting
section on pages 21-24 of this user’s manual. If you cannot solve
the problem, or if the product is damaged, refer to the Limited
warranty on pages 28-31. Do not open this product except as may be
directed in your user’s manual. Opening the product or reassembling it
incorrectly may expose you to hazardous voltages or other risks.
26
Appendix
FCC Part 15
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
27
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to:
In the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, call 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T branded product warrants to the holder
of a valid proof of purchase (“CONSUMER” or “you”) that the product
and all accessories provided in the sales package (“PRODUCT”) are
free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and
in accordance with the PRODUCT operating instructions. This limited
warranty extends only to the CONSUMER for products purchased and
used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in
materials and workmanship during the limited warranty period
(“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized
service representative will repair or replace at the manufacturer’s
option, without charge, a materially defective PRODUCT. If the
manufacturer repairs the PRODUCT, they may use new or refurbished
replacement parts. If the manufacturer chooses to replace the
PRODUCT, they may replace it with a new or refurbished PRODUCT
of the same or similar design. The manufacturer will retain defective
parts, modules, or equipment. Repair or replacement of the
PRODUCT, at the manufacturer’s option, is your exclusive remedy. The
manufacturer will return repaired or replacement products to you in
working condition. You should expect the repair or replacement to
take approximately 30 days.
28
Appendix
Limited warranty
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1)
YEAR from the date of purchase. If the manufacturer repairs or
replaces a materially defective PRODUCT under the terms of this
limited warranty, this limited warranty also applies to repaired or
replacement PRODUCT for a period of either (a) 90 days from the
date the repaired or replacement PRODUCT is shipped to you or,
(b) the time remaining on the original one-year limited warranty;
whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
•
PRODUCT that has been subjected to misuse, accident, shipping or
other physical damage, improper installation, abnormal operation
or handling, neglect, inundation, fire, water, or other liquid
intrusion; or
•
PRODUCT that has been damaged due to repair, alteration,
or modification by anyone other than an authorized service
representative of the manufacturer; or
•
PRODUCT to the extent that the problem experienced is caused by
signal conditions, network reliability or cable or antenna systems;
or
•
PRODUCT to the extent that the problem is caused by use with
non-AT&T accessories; or
•
PRODUCT whose warranty/quality stickers, PRODUCT serial
number plates or electronic serial numbers have been removed,
altered or rendered illegible; or
•
PRODUCT purchased, used, serviced, or shipped for repair from
outside the United States of America or Canada, or used for
commercial or institutional purposes (including but not limited to
products used for rental purposes); or
•
PRODUCT returned without a valid proof of purchase (see item 6
below); -or-
•
Charges for installation or setup, adjustment of customer controls,
and installation or repair of systems outside the unit.
29
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1
(866) 288-4268.
NOTE: Before calling for service, please review the user’s manual; a
check of the PRODUCT's controls and features may save you a service
call.
Except as provided by applicable law, you assume the risk of loss
or damage during transit and transportation and are responsible
for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. The manufacturer will return
repaired or replaced PRODUCT under this limited warranty to
you. Transportation, delivery or handling charges are prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in
transit. If the PRODUCT failure is not covered by this limited warranty,
or proof of purchase does not meet the terms of this limited
warranty, the manufacturer will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You
must pay for the cost of repair and return shipping costs for the
repair of products that are not covered by this limited warranty.
6.What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the
PRODUCT to the service location along with a description of the
malfunction or difficulty; and
b. Include a “valid proof of purchase” (sales receipt) identifying the
PRODUCT purchased (PRODUCT model) and the date of purchase
or receipt; and
c. Provide your name, complete and correct mailing address, and
telephone number.
30
Appendix
Limited warranty
7. Other limitations
This warranty is the complete and exclusive agreement between you
and the manufacturer of this AT&T branded PRODUCT. It supersedes
all other written or oral communications related to this PRODUCT.
The manufacturer provides no other warranties for this PRODUCT. The
warranty exclusively describes all of the manufacturer’s responsibilities
regarding the PRODUCT. There are no other express warranties. No one
is authorized to make modifications to this limited warranty and you
should not rely on any such modification.
State/Provincial Law rights: This warranty gives you specific legal
rights, and you may also have other rights which vary from state to
state or province to province.
Limitations: Implied warranties, including those of fitness for a
particular purpose and merchantability (an unwritten warranty that
the PRODUCT is fit for ordinary use) are limited to one year from date
of purchase. Some states/provinces do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply
to you. In no event shall the manufacturer be liable for any indirect,
special, incidental, consequential, or similar damages (including, but
not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and
claims by third parties) resulting from the use of this PRODUCT. Some
states/provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may
not apply to you.
Please retain your original sales receipt as proof of purchase.
31
Index
Index
A
AC adapter 4, 8, 9
Adjust
corded handset audio 6, 11
height of the lifter arm 13
sensitivity level 17
switch hook presser
position 13
Answer a call 19, 20
Anti-slip pad 15
Attach lifter 12
Auxiliary ring detector
installation 16
sensitivity adjust 17
H
Headset base 4, 7, 9
I
Install
auxiliary ring detector 16
headset base 3–11
Internal ring detector 16
L
Large lifter pad 15
Limited warranty 28–31
M
Maintenance 25
Make a call 19, 20
Multi-line telephone 20
B
Base adapter 4, 5, 8, 9
C
Corded handset audio
adjust switch 6
Corded handset
connected switch 8, 10
Corded phone
connection 4, 7, 9
R
Ring detector 16–18
S
Safety information 26
Small lifter pad 15
Status light 18
Switch hook presser 13, 19
D
Dial tone 6, 13, 14, 19, 20
DSL 4, 7, 9
T
Troubleshooting 21–24
E
End a call 19, 20
U
USB port 10
32
www.telephones.att.com
© 2010-2013 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 10 AT&T 01/13.