E L E C T R I C S T O V E W I T H H E A T E R

V E N T F R E E D E C O R A T I V E E L E C T R I C S T O V E

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HOMEOWNERS OPERATING MANUAL

MODEL: DFS-550-6

CONSUMER SAFETY INFORMATION

PLEASE READ THIS MANUAL BEFORE INSTALLING

AND OPERATING THIS APPLIANCE

WARNING!!

IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED

EXACTLY, AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING

PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS

AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

Thank you and congratulations on your purchase of a Twin-Star International, Inc. stove. Please read the Installation & Operating Instructions before using this appliance.

IMPORTANT: Read all instructions and warnings carefully before starting installation.

Failure to follow these instructions may result in a possible electric shock, fire hazard and/or injury and will void the warranty.

Installation of Electric Fireplace, should take 15 minutes. The only tool required is a

Phillips head screwdriver, not supplied with this unit.

For Customer Service:

E-mail: [email protected]

In English Call: 800-318-9373

In French Call: 800-318-9374

In Spanish Call: 800-318-9373

WARNING: THIS IS AN UNVENTED,

ELECTRIC APPLIANCE. DO NOT

ATTEMPT TO BURN WOOD OR

MANUFACTURED FIRELOGS IN OR

ON THIS APPLIANCE OR GRATE.

Distributed by

Twin-Star International, Inc. Under license. duraflame TM and the duraflame flame logo are trademarks of Duraflame, Inc.

Twin-Star International, Inc.

Delray Beach, FL 33445

Made in China • Printed in China

Made in China

Printed in China

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IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,

electrical shock, and injury to persons including the following:

1. Read all instructions before using this appliance.

2. This appliance is hot when in use. To avoid burns,

do not let bare skin touch hot surfaces. If provided,

use handles when moving this appliance. Keep

combustible materials, such as furniture, pillows,

bedding, papers, clothes and curtains at least 3 feet

(0.9 m) from the front of this appliance.

WARNING: In order to avoid overheating, do not

cover the heater. It cannot be used in a wardrobe.

3. CAUTION: Whenever the heater is left operating

and unattended, extreme caution is necessary if

children or invalids are nearby.

4. The appliance is not to be used by children or

persons with reduced physical, sensory or mental

capabilities, or lack of experience and knowledge,

unless they have been given supervision or

instruction.

5. Children being supervised not to play with the

appliance.

6. If possible, always unplug this appliance when

not in use.

7. Do not operate any heater with a damaged cord or

plug or after the appliance malfunctions, or if it has

been dropped or damaged in any manner.

8. If the supply cord is damaged, it must be replaced

by the manufacturer, its service agent or similarly

qualified persons in order to avoid a hazard.

9. Any repairs to this fireplace should be carried out

by a qualified service person.

10. Under no circumstance should this fireplace

be modified. Parts having to be removed for

servicing must be replaced prior to operating this

fireplace again.

11. Do not use outdoors.

12. This heater is not intended for use in bathrooms,

laundry areas and similar indoor locations. Never

locate this appliance where it may fall into a

bathtub or other water container.

13. Do not run cord under carpeting. Do not cover

cord with throw rugs, runners or the like. Arrange

cord away from traffic areas and where it will not

be tripped over.

14. To disconnect this appliance, turn controls to the

off position, then remove plug from outlet.

15. Connect to properly grounded outlets only.

16. This appliance, when installed, must be electrically

grounded in accordance with local codes or, in the

absence of local codes, with the current CSA C22.1

Canadian Electrical Code or for U.S.A. installations,

follow local codes and the National Electrical

Code, ANSI/NFPA NO.70.

17. There is a thermostat limiter inside the heater.

When the inner temperature over heating or occurs

abnormal heating, the thermostat protective device

would cut off power supply to avoid the fireplace

damaged or risk of fire.

18. The heaters must not be located immediately

below a socket-outlet.

19. Do not insert or allow foreign objects to enter any

ventilation or exhaust opening as this may cause an

electric shock or fire, or damage the appliance.

20. To prevent a possible fire, do not block air intakes

or exhaust in any manner. Do not use on soft

surfaces, like a bed, where opening may become

blocked.

21. This appliance has hot and arcing or sparking parts

inside. Do not use it in areas where gasoline, paint

or flammable liquids are used or stored. This

fireplace should not be used as a drying rack for

clothing. Christmas stockings or decorations should

not be hung in the area of it.

22. Use this appliance only as described in the

manual. Any other use not recommended by the

manufacturer may cause fire, electric shock or

injury to persons.

23. Avoid the use of an extension cord because the

extension cord may overheat and cause risk of

fire. However, if you have to use an extension

cord, the cord must be No.14 AWG minimum size

and rated not less than 1875 Watts. The extension

cord must be a three wire cord with grounding type

plug and cord connection. The extension cord shall

not be more than 20 feet (6 m) in length.

24. See directions in Figure 1.

This heater is for use on 120 volts. The cord has a

plug as shown in figure 1. See Figure 1 for grounding

instruction. An adapter as shown at C is available for

connecting three-blade grounding type plugs to

two-slot receptacles. The green grounding plug

extending from the adapter must be connected to a

permanent ground such as a properly grounded

outlet box. The adapter should not be used if a

three-slot grounded receptacle is available.

Figure 1

GROUNDING PIN

ADAPTER

GROUNDING

MEANS

A

C

COVER OF GROUNDED

OUTLET BOX

METAL SCREW

B

D

GROUNDING PIN

SAVE THESE

INSTRUCTIONS

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PRODUCT SPECIFICATIONS

VOLTAGE

120 VAC, 60 Hz

AMPS

12.5 Amps

WATTS

1500 Watts

PACKAGE CONTENTS

CAUTION

To avoid injury from unexpected starting or electrical shock, do not plug the power cord into a source of power during unpacking and assembly. The cord must remain unplugged whenever you are adjusting/assembling the fireplace.

If any part is missing or damaged, do not attempt to use or plug in the power cord until the missing or damaged part is correctly replaced. To avoid electric shock, use only identical replacement parts when servicing double-insulated tools.

Part Description Quantity Picture

1

AA

Stove Body

BB Stove Leg

CC Screws

4

12

Fig. 2

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PREPARATION

Before beginning installation of the product, make sure all parts are present. Compare parts with package contents list and diagrams above. If any part is missing or damaged, do not attempt to assemble, install, or operate the product. Contact customer service for replacement parts.

Estimated Assembly Time: 15 minutes

Tools Required for Assembly: (not included)

MOUNTING LEGS TO THE STOVE BODY

Insert the legs into the holes located on the base of the stove. Fasten the legs using the screws (3 screws per leg) and tighten with a Phillips hand screwdriver (Fig. 3).

Fig.3

STOVE LOCATION

When choosing a location for your new stove, follow the instructions listed in the <IMPORT

INFORMATIONS> section in page 2.

Cold climate installation recommendation: When installing this unit against a non-insulated exterior wall or chase, it is mandatory that the outer walls be insulated to conform to applicable insulation codes.

ELECTRICAL CONNECTION

A 15-Amp, 120-V, 60 Hz circuit with a properly grounded outlet is required. Preferably, the fireplace will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with 6-ft. (1.83 m) three-wire cord, exiting from the rear of the fireplace. Avoid using an extension cord. If an extension cord must be used, it must be a minimum 14 AWG, three wire with grounding type plug connector and rated not less than 1875 Watts. The cord shall not be more than 20 feet (6 m) in length.

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OPERATING INSTRUCTIONS

TO ACCESS CONTROL PANEL - Open the door to access the control panel.

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- POWER

The Power switch supplies power to all of the functions of the fireplace and will illuminate the flame effect.

This switch must be in the ON position for any of the functions to work.

- HEAT

Your fireplace consists of a fan-forced wire element type heater. The HEATER switch turns the heater ON and OFF. This switch must be in ON position for the heater function to work.

- TEMPERATURE

The Temperature control knob regulates the temperature level of the heater. The further the knob is rotated clockwise, the higher the set point temperature. Turning the knob counter-clockwise will lower the set point temperature. Use this function to help regulate the ambient temperature level.

( + - ) - BRIGHTNESS

The Flame Brightness control knob adjusts the flame brightness. Turning the knob to the left

(counter-clockwise ) dims the flame effect. Turning the knob to the right brightens the flame effect.

WARNING: Turn the power off when servicing this appliance. First turn the main power switch to the “OFF” position. Then remove the electrical plug from the wall outlet.

Model #: DFS-550-6

Fig. 4

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CARE AND MAINTENANCE

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CLEARANCE TO COMBUSTIBLES

Keep electrical cords, drapery, furniture and other combustibles at least 3 ft (0.9 m) from the front of the heater and away from the sides.

CLEANING TRIM

Clean the metal trim using a soft cloth, slightly dampened with a citrus oil-based product and buff with a soft, clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim. Purchase citrus oil-based products at a hardware store.

REPLACING THE LIGHT BULBS

This electric stove uses two clear 120-V, 40-watt, E12 socket base light bulbs (candelabra base, B bulb).

Access the 40-watt bulbs through the rear access panel (see illustration below). For convenience, replace all bulbs at the same time if one goes out.

1. Turn the main power switch off, and then unplug the power cord from the wall outlet.

2. If the stove has been operating, let the unit cool at least 2 hours.

3. Loosen the screws holding the stove back panel to the main body of stove (see Fig 5).

4. Pinch the spring clip to loosen the spindle, and pull the rubber gromet out of the spinner motor shaft.

(see Fig.6).

5. Pull the spinner out of the bracket.(see Fig 6).

6. Remove light bulbs and replace with two clear 120-V, 40 Watt E12 Socket base light bulbs (Fig.7).

7. Place rear access panel back into position and tighten screws (do not over-tighten).

Pinch this spring clip to loosen and pull the rubber out of the motor shaft.

1. Loosen Phillips head screws

2. Remove back panel to access light bulbs

3. Replace all light bulbs

Ember bed light bulb

Pull

Fig. 5

Spinner

Fig. 6

Light bulb holding spring

Pull

Pull

Fig. 7

WARNING:Do not exceed 40 watts per bulb. Use of higher rated bulbs may result in a fire, causing property damage or personal injury.

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MAINTENANCE OF MOTORS

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• The motors used on the fan and the flame generator assembly are pre-lubricated for extended

bearing life and require no further lubrication. However, we recommend periodic cleaning/vacuuming

of the fan/heater

• Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace.

WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes.

If repairing or replacing any electrical component or wiring, the original wire routing, color coding and securing locations must be followed.

WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and injury to persons.

WARNING: Do not use this fireplace if any part of it has been under water. Immediately call a qualified service technician to inspect the fireplace and replace any part of the electrical system.

WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury.

TROUBLESHOOTING

PROBLEM

1. No power, switches do not light up.

2. Switches light up, but no flame effect.

3. Logs glow, flame effect does not work.

4. Flame effect operates, but heater does not blow warm air.

5. Heater doesn’t work, but

Power and Heater switches

are in the “ON” position and

thermostat is set on the

highest level.

POSSIBLE CAUSE

1. Power cord was not plugged into the outlet.

2. Broken or loose bulb.

3a. Spinner fell from bracket

3b. Spinner motor doesn’t work.

4a. Heater switch is in “OFF” position.

4b. Thermostat is in low

position.

5a. The thermal protector has

tripped.

CORRECTIVE ACTION

1. Check that the unit is plugged

into a standard 120-v outlet.

2. Remove the back panel and

check for any broken or loose

light bulbs.

3a. Remove the back panel.

Check to see if “spinner” is

correcrly mounted to the

motor.

3b. Check to see if spinning motor is functioning. If not, call customer service.

4a. Check that heater switch is in

“ON” position. Switch should light up.

4b. Make certain that thermostat is turned toward the highest position.

5a.Turn all switches to the “OFF” position and unplug the unit from the wall outlet for 5 minutes. After 5 minutes, plug the unit back into wall outlet and operate as normal.

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1-YEAR LIMITED WARRANTY

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The manufacturer warrants that your new Electric Stove is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations.

1. Install and operate this Electric Stove in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.

2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the product.

3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the manufacturer’s inspection.

4. This warranty does not cover the light bulb(s) included with the Electric Stove.

5. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by

refunding the wholesale price of the defective part(s).

6. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same.

7. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.

8. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manufacturer are hereby expressly excluded.

9. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the product.

10. The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product.

This warranty is void if: a. The fireplace is subjected to prolonged periods of dampness or condensation.

b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.

c. You do not have the original receipt of purchase.

IF WARRANTY SERVICE IS NEEDED

Contact the manufacturer by calling customer service department at 1-800-318-9373,

9 a.m.-5 p.m., EST, Monday-Friday. Make sure you have your warranty, your sales receipt, location of purchase and the model/serial number of your product.

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REPLACEMENT PARTS LIST

For replacement parts, call our customer service department at 1-800-318-9373,

9 a.m.-5 p.m., EST, Monday-Friday.

Part

H

I

J

K

F

G

D

E

A

B

C

Description

Emberbed

Flame Generator Drive Motor

Flame Generator/Spinner

Heater/Blower Assembly

Main Power Switch - Red Toggle

Heater ON/OFF Switch - Red Toggle

Thermostat Switch

Knob for Heater Temperature Control

Knob for Brightness Control

Stove Legs

Screws for Stove legs

Part No.

DFS-550-6

Y10-S53-P02

Y08-P10Q-S

Y10-S53-P11

Y10-S53-P01

P06-S

P06-S

P03

P13-S

P12-S

550-SL

SW

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Qty

1

1

4

12

1

1

1

1

1

1

1

A

Fig. 8

K

H

J

I

B

G

F

E

D C

Printed in China

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