MHSC VDY24/18D5 Operating instructions

Vented Gas Log Set
Model: VDY24/18
Installation and
Operating Instructions
WARNINGS
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of
life.
4949
VDY log cover
– Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor's phone. Follow the gas
supplier's instructions.
• If you cannot reach your gas supplier, call
the fire department.
– Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
This gas log set is to be installed only in a
solid-fuel burning fireplace with a working flue
constructed of noncombustible material.
Approved to ANSI Z21.60 / CSA 2.26
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
20304949 1/13 Rev. 2
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
contents
Thank you and congratulations on your purchase of an Vermont Castings Group Log Set.
PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS BEFORE USING THE APPLIANCE!
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible fire hazard and will void the warranty.
Important Safety Information ..................................... 3
Flame Appearance . ................................................... 13
Getting Started ........................................................... 4
Check for Correct Parts........................................... 4
Items Required for Installation................................. 4
Initial Startup............................................................... 13
Product Specifications ............................................... 4
Gas Pressures......................................................... 4
Gas Specifications................................................... 4
Ignition Controls....................................................... 4
Minimum Hearth Dimensions................................... 5
Damper Stop Installation.......................................... 5
Placement in a Fireplace with a Restrictive Barrier 6
Installation ................................................................... 7
Place and Secure Appliance.................................... 7
Assembly Procedure................................................ 7
Gas Line Connection............................................... 7
Operating Instructions .............................................. 14
For Your Safety Read Before Lighting .................. 14
Millivolt Control Lighting Instructions . ................... 15
To Turn Off Gas to Heater...................................... 15
Match Lighting Instructions.................................... 15
Cleaning and Servicing . ........................................... 16
Troubleshooting ........................................................ 17
Replacement Parts..................................................... 19
Massachusetts Requirements................................... 22
Warranty...................................................................... 23
Electrical Wiring .......................................................... 8
Check System Operation......................................... 8
Optional Remote Receiver........................................... 9
Log Placement ........................................................... 10
Glowing Ember Placement.................................... 12
Decorative Volcanic Rock Placement.................... 12
Fireplace Draft Test ................................................... 12
20304949
IMPORTANT SAFETY INFORMATION
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Please leave these instructions with the appliance.
Please retain these instructions for future reference.
1. The installation, combustion and ventilation air
must conform with local codes or, in the absence of
local codes, with the National Fuel Gas Code, ANSI
Z223.1.
2. This unit complies with ANSI Z21.60 • CSA 2.26 Decorative Gas Appliance for Installation in Solid-Fuel
Burning Fireplace.
3. Installation and repair should be done by a qualified
service person. Vermont Castings Group Vented Gas
Logs must be installed only in a solid-fuel (wood) burning fireplace which can only be constructed of non-combustible material, with minimum venting requirements,
see installation section.
4. To prevent malfunction, gas log set and flue should
be cleaned at least annually by a professional service
person. More frequent cleaning may be required due
to excessive lint from carpeting, etc. It is imperative
that control compartments, burners and circulating air
passageways be kept clean.
5. Correct installation of the ceramic fiber logs, and
annual cleaning are necessary to minimize problems
with sooting. See log placement instructions for proper
installation.
6. A damper clamp must be installed to provide the minimum permanent vent opening to vent flue products,
See installation instructions.
7. Never burn solid fuels in a fireplace where a gas log
set is installed.
8. This appliance must not be used with glass doors
in the closed position. Provisions for adequate combustion air must be provided, adequate combustion air
usually results in all flames curling into the fireplace
away from screen and up the flue.
9. Keep room area clear and free from combustible
materials, gasoline and other flammable vapors and
liquids.
10. Children and adults should be alerted to the hazard
of high surface temperature and should stay away to
avoid burns or clothing ignition.
11. Young children should be carefully supervised when
they are in the same room with the gas log set in operation.
• Any change to this gas log set or its
controls can be dangerous.
• Improper installation or use of the gas
log set can cause serious injury or death
from fire, burns, explosion or carbon
monoxide poisoning.
12. Do not place clothing or other flammable material near
the fireplace when the gas logs are in use.
13. Do not use this gas log set if any part has been underwater. Immediately call a qualified service technician
to inspect the gas logs and replace any part of the
control system and any gas control which has been
under water.
14. The gas log set and its individual shutoff valve must be
disconnected from the gas supply piping system during
any pressure testing of the gas supply piping system
at test pressures in excess of 1/2 psig (3.5kPa).
15. The gas log set must be isolated from the gas supply
piping system by closing its individual manual shutoff
valve during any pressure testing of the gas supply
piping system at test pressures equal to or less than
1/2 psig (3.5kPa).
16. FOR MASSACHUSETTS RESIDENTS ONLY:
Installation of this vented gas log in the Commonwealth
of Massachusetts requires the damper be permanently
removed or welded in the full open position. In addition, a naturally vented gas log may not be installed
in a bedroom or bathroom in the commonwealth of
Massachusetts.
WARNING
Read these instructions carefully before
installing or trying to operate this vent-free
gas heater.
WARNING
OWNER
IMPORTANT
INSTALLER
This appliance is for installation only in
a solid fuel burning fireplace (masonry
fireplace or manufactured fireplace)
20304949
Nous recommandons que nos
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Make sure you have received all
parts:
Check your packing list to verify that all listed parts have
been received. You should have the following:
BURNER - GRATE ASSEMBLY 24/18
•
•
•
•
•
•
•
Burner and Grate Weldment Assembly
Lava Rocks (2)
Glowing Embers (Rock Wool)
Damper Clamp
Installation /Operating Instructions
Masonry Screws (2)
3/8" Aluminum tube with 3/8" 90° elbow, 1/2" to 3/8"
tube fitting
CERAMIC FIBER or refractory cement LOGS 24/18
•
Individual Logs
•
Installation Instructions
Carefully inspect the contents for shipping damage. If any
parts are missing or damaged, immediately inform the
dealer from whom you purchased the appliance. Do not
attempt to install any part of the appliance unless you
have all parts in good condition.
FEATURES & SPECIFICATIONS
GAS pressures
Inlet Minimum
Inlet Maximum
Regulator Pressure
Natural *Propane (LP)
6.0” w.c.
11.0” w.c.
10.5” w.c.
13.0” w.c.
4.0” w.c.
10.0” w.c.
*NOTE: An external regulator is required to reduce supply pressure to a maximum of 13” w.c.
Gas Specifications
Model
Fuel
Control
VDY24/18NVP Nat. Millivolt (thermopile)
VDY24/18PVP
LP Millivolt (thermopile)
Gas Rate
Min. Input
BTU/h
50,000
50,000
Ignition controls
Piezo ignitor allows ignition of the pilot without the use of
matches or batteries.
Millivolt control with pilot has three (3) positions:
OFF- All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
ON - Valve position to light/maintain the gas burner.
ITEMS REQUIRED FOR INSTALLATION
Ensure that the following items are available before proceeding with installation:
•
•
•
•
•
•
External regulator (for propane/L.P.G. only)
Manual shutoff valve
Piping which complies with local codes
Pipe wrench
Tee joint
Pipe sealant approved for use with propane/L.P.G.
(Resistant to sulfur compounds)
• Drill with masonry bit (for mounting to the floor)
CAUTION
• Handle the gas log burner assembly by
the grate only. Do not pick the unit up by
the burner.
• Gloves are recommended when handling
ceramic fiber logs to prevent skin irritation
from loose fibers. Logs are fragile —
handle with care.
20304949
PRODUCT SPECIFICATIONS
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Install and operate the appliance
as directed in this manual
Damper stop installation
MINIMUM HEARTH DIMENSIONS
A
A damper stop is provided with the unit. The damper stop
must be installed as shown in Figure 2 to prevent full closure of the fireplace damper blade and provide a minimum
flue opening, per table below.
D
Should the clamp not fit, or provide the required permanent
opening from the table have the damper blade cut to provide minimum permanent opening or a permanent stop
installed.
Damper Stop
C
B
Damper
Model
A
B
C
D
VDY24/18
18"
13Z\x"
26"
16"
(457 mm) (343 mm) (660 mm) (406 mm)
Figure 1 FP2725
Minimum Hearth Dimensions
min hearth dims
Before installing the appliance:
• Turn off gas supply to Masonry fireplace or
manufactured wood burning firebox.
• Have the fireplace floor and chimney professionally
FOR MASSACHUSETTS RESIDENTS ONLY
FP2727
Installation of this vented
gas log set in the Commonwealth
of Massachusetts damper
requires the damper be permanently
removed or welded in the fully open position. In addition, a
naturally vented gas log may not be installed in a bedroom
or bathroom in the Commonwealth of Massachusetts.
Minimum Opening Area of Chimney Damper
for Venting
WARNING
•
cleaned to remove ashes, soot, creosote or other
obstructions. Have this cleaning performed annually
after installation.
Seal any fresh air vents or ash clean-out doors located on floor or wall of fireplace. If not, drafting may
cause pilot outage or sooting. Use a heat-resistant
sealant.
20304949
ST2727
Figure 2 Damper Stop Installation
Chimney
Height
6'
8'
10'
15'
20'
30'
VDY24/18
51 sq in
51 sq in
51 sq in
39 sq in
39 sq in
30 sq in
The fireplace and gas logs function as
a system. If the fireplace is spilling into
the room (check with a match or smoke
stick). Reposition the damper clamp until
a positive draft is obtained, by opening the
damper. If negative pressure in the home
prevents having a positive draft contact
your dealer.
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire Placement with a restrictive barrier
Important information for the installation of this gas log set
The following are guidelines for placing a gas log set
in a fireplace that has a restrictive barrier along the
bottom front opening of the fireplace. Some examples
of barriers are glass/screen door frames and sunken/
recessed fireplaces.
Height of
Minimum Depth of
Restriction (x)
Fireplace/Firebox
No Restriction
23Z\x”
0 to 3”
15”
Greater than 3”
*
*Any barrier greater than 3” placed in front of the gas log
set is not recommended by the manufacturer.
NOTE: Non combustible material such as refractory brick
may be used to line the floor of the fireplace in order to raise
the height of the gas log set in relation to a restrictive barrier.
If the unit is raised, the minimum height dimension listed in
the homeowner’s manual must not be exceeded.
WARNING
NOTE: If the log set is equipped with a remote receiver, a
restrictive barrier may reduce the battery life by increasing
the ambient temperature inside the fireplace. Placement
of the receiver outside of the fireplace will extend the
battery life.
The log set
should be
placed against
or as near as
possible to the
rear wall of the
fireplace/firebox.
Glass door
frames with
adjustable
louvers
should have
the louvers
fully open
while the unit
is in operation
X
FP2854
Height of restrictive
barrier caused by glass
door frames, recessed
fireplaces, etc. from the
base or bottom surface of
the unit. (Refer to Table)
Refer to
Table
Figure 3 Reference Drawing of Log Set in an Enclosure
FP2854
logs in enclosure
Barriers such as the bottom of a glass door
frame placed in front of a gas log set can
change the air flow characteristics of the
fireplace which in turn can cause the unit
to overheat and malfunction. Any deviation
from the installation guidelines on this sheet
will potentially void the warranty.
20304949
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
GAS LINE CONNECTION
WARNING
PLACE AND SECURE APPLIANCE
You must secure the gas log heater to the
fireplace floor. Properly securing the grate
prevents movement of the entire unit when
you adjust the controls. Grate movement
could cause a gas leak.
Assembly procedure
1. Center the gas log unit in the fireplace or firebox. Make
certain the front feet of the grate sit inside the front edge
of the fireplace or firebox.
2. Refer to Figure 4 for hole locations. After centering
the grate correctly, mark the hole positions on the fireplace/firebox floor. Drill two (2) 5/32" diameter holes
approximately 1Z\x" deep.
3. Anchor the grate to the fireplace/firebox floor using the
screws provided. Figure 4
NOTICE: A qualified gas appliance installer must connect
the heater to the gas supply. Consult all local codes.
CAUTION
installation
Use new black iron or steel pipe. Internally
tinned copper or copper tubing can be
used per National Fuel Code, section 2.6.3,
providing gas meets hydrogen sulfide
limits, and where permitted by local codes.
Gas piping system must be sized to provide
minimum inlet pressure (Listed on Data
Plate) at the maximum flow rate (BTU/Hr).
Undue pressure loss will occur if the pipe
is too small.
A manual shutoff valve must be installed
upstream of the appliance. Union tee
and plugged 1/8" NPT pressure tapping
point should be installed upstream of the
appliance. Figure 5
Proper installation of the grate is essential to prevent any
movement of the gas logs and controls during operation.
Stainless
Flexible
Tube
Possible Locations
for Pressure
Tapping Point
To
Heater
Valve
Left Side
Mounting
Hole
Pipe
FP2855
Pipe
Coupling
Right Side Mounting Hole
Figure 4 Securing Heater to Floor of
Fireplace/Firebox
20304949
Manual Shutoff
Valve
FP2371
IMPORTANT: Hold appliance regulator firmly with a wrench
to prevent movement when connecting to inlet piping.
FP2371
Check gas type:
The gas supply must be the same as
stated on the gas
logs
rating plate. If the gas supply is difgas connect
ferent, DO NOT INSTALL THE GAS LOGS. Contact your
dealer for the correct model.
Always use an external regulator for all propane/LPG gas
logs only, to reduce the supply tank pressure to a maximum
of 13" w.c. This is in addition to the regulator fitted to the
gas log set. High pressure natural gas systems require a
regulator to reduce supply pressure to 10" w.c.
WARNING
FP2855
secure burner
Figure 5 Gas Connection
Connecting directly to an unregulated
propane/LPG tank can cause an explosion
The heater gas inlet connection is 3/8" NPT at the regulator, inlet on the right side facing the gas log. If a left side
connection is required, the connecting pipe may be led
under the rear of the gas logs or behind the grate for connection to the inlet.
NOTE: The millivolt valve has an internal regulator, thus
the incoming gas line connects directly to the valve.
Test all gas joints from the gas meter to the appliance
regulator for leaks using a gas analyzer or soap and water
solution after completing connection. DO NOT USE AN
OPEN FLAME.
Check the gas pressure with the appliance burning.
Millivolt Control
Figure 6
The valve regulator controls the burner pressure which
should be checked at the pressure test point. Turn captured
screw counter clockwise 2 or 3 turns and then place tubing
to pressure gauge over test point (Use test point labeled
“OUT”). After taking pressure reading, be sure and turn
captured screw clockwise firmly to re-seal. Do not over
torque. Check for gas leaks.
FP2856
Test Port "Out"
Figure 6 Pressure Test Point Location
FP2856
millivolt valve
WARNING
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire GAS LINE CONNECTION / ELECTRICAL WIRING
Label all wires prior to disconnection when
servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
The Millivolt (thermopile) is a self powered combination
gas control that does not require 110VAC to operate. See
Figure 7 and installation instructions provided with optional
wall switch or remote control for wiring instructions. A maximum length of 15 feet of 18awg two conductor wire is to
be used for wall switch. Note switches must be suitable
for millivolt operation.
CHECKING SYSTEM OPERATION
The millivolt system and individual components may be
checked with a millivolt meter having a 1-1000 mV range.
Conduct each check shown in chart by connecting meter
test leads to terminals as indicated.
A. Complete Millivolt System Check
(“A” Reading - Contacts CLOSED - Control knob “ON”
- Main burner should turn ON)
1. If reading is more than 100 millivolts and the automatic valve still does not come on, replace the
control.
2. If the closed circuit reading (“A” reading) is less
than 100 millivolts, determine cause for low reading, proceed to Section B.
B. Thermopile Output Reading Check
(“B” Reading - Contacts OPEN - Main burner OFF
1. 325 millivolts minimum. If the minimum millivolt
reading is not obtainable, readjust pilot for maximum millivolt output. If millivolt reading is still below
minimum specified, replace thermopile.
Connect
Check
Meter Leads
Test
To Test To Terminals
A
Complete
TH & THTP
System
B
Thermopile TP & THTP
Output
Meter
Reading
Should Be
Minimum
100mV
Minimum
325mV
20304949
ELECTRICAL WIRING
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
THTP
Millivolt Valve
TP
TH
Pilot
Figure 7 Wiring Diagram
Optional Wall Switch
or Remote Receiver
Switch
FP2857
remote receiver installationFP2857
• The floor of the fireplace is recessed below the fireplace
opening. Refer to the Warnings on Page 6.
• The fireplace has glass doors which when open reduces
the opening width to 1Z\x" or more below the stated minimum dimensions within the homeowner’s manual.
• The floor of the fireplace is sheet metal without a brick
covering.
• The remote receiver is attached but does not physically fit inside the fireplace with 2" clearance to the side
wall.
NOTE
Do not place the remote in the millivolt wiring
fireplace if any of the following
conditions apply:
• Failure to follow instructions exactly will
void warranty and could cause receiver
to melt.
• Failure to place remote receiver in any
location within the fireplace other than
recommended location will void warranty
and could cause receiver unit to melt.
NOTE: Battery life decreases as temperature increases.
Keep remote receiver in a low temperature area outside
of fireplace to prolong battery life.
install remote receiver
Connect wires according to remote receiver instructions.
The female terminals should be connected to factory
attached male terminals which are located on right hand
side of the burner. Figure 7
NOTE: Do not let wires touch grate and/or burner.
For more details, see remote receiver instructions.
20304949
LOG PLACEMENT
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
LOG PLACEMENT
IMPORTANT: Remove logs, handling carefully by holding
gently at each end. Gloves are recommended to prevent
skin irritation from ceramic fibers. If skin becomes irritated,
wash gently with soap and water.
Locator Pins
DUZY V LOG VDY24/18D5
1. Place back log (#1) on back of base aligning two (2)
pins on base with holes in bottom of log. Figures 8 and
9
Back Log #1
LG972
Figure 8
Control
Cover
LG972
VDY24_18D2 base
LG1000
Figure 9
LG1000
VDY2418D5 BACK LOG
Bottom Left Log #3
Bottom Right
Log #2
2. Placed bottom right log (#2) on right side
of grate. Figure 10
3. Place bottom left log (#3) on left side of
grate. Figure 10
LG1001
Figure 10
LG1001
VDY2418D5 bottom logs
10
20304949
LOG PLACEMENT
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Middle Right
Log #5
Middle Left
Log #4
4. Place one end of middle left log (#4) on
bottom left log. Rest other end of middle
left log (#4) behind middle right log.
Figure 11
5. Place middle right log (#5) on top of
bottom right log. Figure 11
LG1002
Figure 11
Top Right
Log #6
Top Left
Log #7
LG1002
VDY2418D5 top rt lt logs
6. Rest top right log (#6) on back log
and bottom right log. Figure 12
7. Place top left log (#7) on bottom left
log. Figure 12
LG1003
Figure 12
LG1003
VDY2418D5 top left log
8. Place front middle log (#8)
between the first and second
prongs. Figure 13
LG1004
First Grate Prong
Second Grate Prong
Front Middle Log #8
Figure 13
20304949
LG1004
VDY2418D5 front mid log
11
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
FIREPLACE DRAFT TEST
Glowing Ember PLACEMENT
CO NOT pile the rock wool too thickly on pan.
DO NOT place rock wool higher than the top of the front
grate bar.
DO NOT cover the pilot with rock wool.
Decorative Volcanic Rock PLACEMENT
Sprinkle volcanic rock on fireplace floor in front of
front glowing embers on burner pan and to both
sides. DO NOT SPRINKLE ON BURNERS, PILOT
OR LOGS.
IMPORTANT: FIREPLACE DRAFT TEST DURING INITIAL INSTALLATION
It is critical to verify that your chimney is drafting
properly because the fireplace and gas logs function
as a system.
Although Vermont Castings Group goes to great
lengths to design vented gas log sets that minimize
sooting, all vented log sets will soot over time. Sooting normally appears as areas of a black powder-like
substance on the logs. It is important to periodically
clean and inspect the logs per the cleaning and servicing section of the manual.
12
WARNING
Cover the burner pan with glowing embers (rock wool)
provided. Tear pieces approximately 1/2" in size (roughly
the size of a nickel) and cover the burner evenly.
Fireplace systems that do not draft properly
can increase the amount of soot produced
by normal operation of the log set and
in extreme cases can cause soot to be
deposited within the room. This effect can
be a sign of a blocked chimney, a faulty vent
system or the result of negative pressure
within the home. The dealer should be able
to diagnose if a problem exists and be able
to provide a solution to improve the venting
of the fireplace.
FIREPLACE DRAFT TEST METHOD
To determine if your fireplace is drafting properly, turn the
log set on. After the log set has been burning for about 10
minutes, place a match or smoke stick along the top and
sides of the fireplace opening. If the flame or smoke is not
pulled into the fireplace, then the fireplace is not venting
properly. At this point the damper stop should be adjusted
so that the damper opening is increased. If the problem remains after the open area of the damper is increased, then
the fireplace system should be professionally inspected to
determine if your firebox/chimney is venting properly.
20304949
FLAME APPEARANCE
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Checking Burner Flames
In normal operation at full rate after approximately 15
minutes, the following flame appearance should be observed.
Rear flame should
be yellow and extend
vertically. Maximize
spacing on top logs.
Burner flames should become
yellow as they contact embers on
the face of the log. The log face will
glow a bright reddish orange.
Ember bed should have
a yellow/orange glow.
Figure 14 Proper Flame Appearance
LG1011
Thermocouple
LG1011
Manual and Millivolt Control with VDY burner flame
Pilot Only
Pilot Flame Appearance
The pilot flame must always be present when appliance
is in operation. It should touch the thermocouple or thermopile body.
Initial Startup
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These chemicals are not harmful, but may produce annoying smoke and smells as they
are burned off during the initial operation of the appliance.
The initial break-in operation should last 2-3 hours with the
burner at the highest setting. The appliance must not be
used with glassed doors in the closed position. This can
result reduced combustion and overheating.
Manual
Control Pilot
FP2858
FP2849
manual pilot flame
Thermopile
Millivolt
Control Pilot
FP2859
Figure 15 FP2859
Correct Pilot Flame
Appearance
millivolt pilot flame
20304949
13
OPERATING INSTRUCTIONS
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
for your safety read before lighting
WARNING
A. This appliance is equipped with an ignition device which automatically lights the pilot.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
If you do not follow these instruction
• Do not touch any electric switch; do not use any phone
exactly, a fire or explosion may result
in your building.
causing property damage, personal
• Immediately call your gas supplier from a neighbor's
injury or loss of life.
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push
in or turn by hand, don't try to repair it. Call a qualified service technician. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas control
that has been under water.
14
20304949
OPERATING INSTRUCTIONS
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Millivolt CONTROL LIGHTING INSTRUCTIONS
WARNING
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If piezo
ignitor does not light the pilot, see instructions for Match Lighting below.
4. Turn gas control knob clockwise
to the “OFF” position, and turn ON/OFF switch to “OFF” position.
5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas,
STOP! Follow “B” in the safety information label. If you don't smell gas, go to next step.
6. From “OFF” position, turn the gas control knob counterclockwise
to “IGN” position. Push in control
knob for 5 seconds.
7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.
8. Continue pushing the control knob in for a further 60 seconds to prevent the flame detector from shutting off the gas while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise
to the “ON” position.
10.After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to
“ON” position.
11.If the gas logs will not operate, follow the instrucWait 30 seconds before readjusting the
tions To Turn Off Gas To Heater and call your
heater when the control knob has been
service technician or gas supplier.
turned down to a lower setting.
Millivolt Pilot
Control Knob
FP2859
TO TURN
millivolt pilot flame
FP2862
on off switch
On/Off Switch
FP2861
OFFmillivolt
GAScontrol
TO knob
HEATER
1. Turn control knob clockwise
to “OFF” position to completely shut off the heater.
2. If applicable: Turn ON/OFF switch to “OFF” position.
3. If applicable: Turn off all electric power to the heater.
MATCH LIGHTING INSTRUCTIONS
1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).
2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo
button, light a match and hold the flame to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot stays lit, re-install any items that were removed for
pilot access.
4. Call a qualified service technician for repair or replacement of the piezo ignitor.
20304949
15
WARNING
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Turn off gas logs and allow to cool before
cleaning. Disconnect electrical power if
applicable before cleaning or servicing.
Remove logs, handling carefully by holding gently at each
end. Gloves are recommended to prevent skin irritation
from ceramic fibers. If skin becomes irritated, wash gently
with soap and water. See manual for correct log placement.
Periodic Cleaning - See parts diagram for
location of items discussed below.
• Do not use cleaning fluid to clean logs or any part of
•
•
•
•
16
CLEANING and SERVICING
gas logs.
Logs - brush with soft bristle brush or vacuum with
brush attachment.
Vacuum loose particles and dust from the control
and grate weldment.
Inspect and clean burner air intake holes. Remove
lint or particles with vacuum or brush. Failure to keep
air intake holes clean will result in sooting and poor
combustion.
If embers (rock wool) have turned a rust color and
become brittle, remove old embers (rock wool) from
log set. Replace with new rock wool. Rock wool can
be purchased from your local dealer. See log placement section for placement of embers.
Annual Cleaning/Inspection - See parts
diagram for location of items discussed
below.
• Inspect and clean all burner ports.
• Verify burner and pilot flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of burner.
• Inspect and clean chimney.
• Inspect and clean burner air intake holes. Remove
lint or particles with vacuum or brush. Failure to keep
air intake holes clean will result in sooting and poor
combustion.
20304949
WARNING
TROUBLESHOOTING
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
Turn off appliance and allow to cool before
cleaning.
Only a qualified service person should
service and repair the heater.
Problem
When ignitor button is
pressed, there is no spark
at pilot.
Appliance produces unwanted odors.
Appliance shuts off during
use.
Gas odor even when
control knob is in OFF
position.
When ignitor button is
pressed, there is spark at
pilot, but no ignition.
NOTE: All troubleshooting items are listed in order of
operation.
Possible Cause
1. Ignitor electrode positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode not connected to
ignitor cable.
4. Ignitor cable pinched or wet. Keep
ignitor cable dry.
5. Broken ignitor cable.
6. Bad piezo ignitor.
1. Appliance burning vapors from
paint, hair spray, glues, etc.
2. Gas leak.
3. Fireplace spilling.
1. Low line pressure.
2. Pilot is partially clogged.
3. Defective thermopile.
1. Gas leak.
2. Control valve defective.
1. Gas supply turned off or manual
shutoff valve closed.
2. Control knob not in PILOT position.
3. Control knob not pressed in while in
PILOT position.
4. Air in gas lines when installed.
5. Pilot is clogged.
6. Gas regulator setting is not correct.
20304949
Solution
1. Replace ignitor.
2. Replace ignitor.
3. Reconnect ignitor cable.
4. Free ignitor cable if pinched by any
metal or tubing.
5. Replace ignitor cable.
6. Replace piezo ignitor.
1. Ventilate room. Stop using odor causing
products while heater is running.
2. Locate and correct leaks.
3. Check fireplace, adjust damper position
to eliminate spillage (backdraft).
1. Locate and correct all leaks.
2. Replace control valve.
1. Locate and correct all leaks.
2. Replace control valve.
1. Turn on gas supply or open manual
shutoff valve.
2. Turn control knob to PILOT position.
3. Press in control knob while in PILOT
position.
4. Continue holding down control knob.
Repeat igniting operation until air is
removed.
5. Replace pilot assembly or get it serviced
6. Replace gas regulator.
17
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
TROUBLESHOOTING
Problem
Possible Cause
Pilot lights, but flame goes
out when control knob is
released.
1. Control knob not fully pressed in.
2. Control knob not pressed in long
enough.
3. Manual shutoff valve not fully open.
1. Burner orifice is clogged or damaged
2. Burner is damaged.
3. Gas regulator defective.
1. Manifold Pressure is too low.
2. Burner orifice is clogged.
1. Burner orifice is clogged or damaged.
2. Burner is damaged.
3. Gas regulator is defective.
1. Vapors from paint or curing process
of logs.
1. Press in control knob fully.
2. After ODS/pilot lights, keep control knob
pressed in for 30 seconds.
3. Fully open manual shutoff valve.
1. Clean burner or replace burner orifice.
2. Replace burner orifice.
3. Contact qualified service person.
1. Contact local gas company.
2. Clean burner or replace burner orifice.
1. Clean burner or replace burner orifice.
1. Turning control knob to HIGH position when burner is cold.
2. Air in gas line.
1. Turn control knob to ON position and let
warm up for a minute.
2. Operate burner until air is removed from
line. Have gas line checked by local gas
company.
3. Clean burner or replace burner orifice.
One or both burners do not
light after pilot is lit.
Burner backfires during
combustion.
Slight smoke or odor during initial operation.
Logs appear to smoke
after initial operation.
Heater produces a whistling noise when burner is
lit.
WARNING
No gas to pilot.
18
3. Dirty or partially clogged burner
orifices.
1. LP regulator shut down due to inlet
pressure too high.
Solution
2. Replace burner.
3. Replace gas regulator.
1. Problem will stop after a few hours of
operation.
2. Log heater is intended to be smokeless. Turn OFF heater and call qualified
service person.
1. Verify LP tank regulator is installed and
set at 11” to 13” w.c.
2. Replace regulator on heater.
If the gas quality is bad, your pilot may not
stay lit, the burners may produce soot and
the heater may backfire when lit. If the gas
quality or pressure is low, contact your local
gas supplier immediately.
20304949
REPLACEMENT PARTS
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
1
2
3
5
4
24/18 MODELS
Ref.
1.
2.
3.
4.
5.
Description
Main Injector
Control Knob
Millivolt Control Valve w/Pilot
Pilot
Thermocouple/Thermopile
4949
VDY parts
VDY24/18NVP
32D0100
18D0603
27D8006
27D8974
28D0566
VDY24/18PVP
32D0507
18D0603
27D8005
27D8973
28D0566
ACCESSORIES
Flex Connector
Wall Kit Switch w/20' wire
Remote Receiver Cover - Embers
Remote Receiver Cover - Metal
Volcanic Rock
Decorative Ceramic Fiber Embers
Ceramic Fiber Cinders
Rock Wool
20304949
Flexcon30
MVWS
RRCE
RRCM
VR1000A
EMBERS
CINDERS
DV-RWA
19
REPLACEMENT PARTS
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
1
7
6
2
3
8
4
5
DUZY (V) LOG SERIES
Ref.
20
1.
2.
3.
4.
5.
6.
7.
8.
Description
Back Log
Bottom Right Log
Bottom Left Log
Middle Left Log
Middle Right Log
Top Right Log
Top Left Log
Front Middle Log
Qty.
1
1
1
1
1
1
1
1
VDY24/18D5
32D3121
32D3122
LG1015
32D3123
VDY2418D5 logs
32D3124
32D3125
32D3126
32D3127
32D3128
20304949
"Duzy" Gas Log Sets – The Look and Feel of a Real Wood Fire
20304949
21
"Duzy" Gas Log SetsResidents
– The Look and
Feel of
Real Wood
Fire and follow these special requirements
Massachusetts
Only
—aPlease
read
NOTE REGARDING VENTED PRODUCTS
This product must be installed by a licensed plumber or gas fitter
when installed within the Commonwealth of Massachusetts.
Any residence with a direct vent product must have a CO
detector installed in the residence.
Installation of the fireplace or vented gas log in the State of
Massachusetts requires the damper to be permanently removed
or welded in the fully open position.
In addition, a naturally vented gas log may not be installed in a
bedroom or bathroom in the State of Massachusetts.
Flex line installation must not exceed 36 inches and must have
a T shutoff valve.
NOTE REGARDING VENT FREE PRODUCTS
This product must be installed by a licensed plumber or gas fitter
when installed within the Commonwealth of Massachusetts.
In addition, vent free products may not be installed in a
bedroom or bathroom regardless of size or type in the State of
Massachusetts.
Flex line installation must not exceed 36 inches and must have
a T shutoff valve.
CARBON MONOXIDE DETECTOR REQUIREMENTS
(2)Revise 10.8.3 by adding the following additional
requirements:
(a) For all side wall horizontally vented gas fueled
equipment installed in every dwelling, building or structure used
in whole or in part for residential purposes, including those
owned or operated by the Commonwealth and where the side
wall exhaust vent termination is less than seven (7) feet above
finished grade in the area of the venting, including but not
limited to decks and porches, the following requirements shall
be satisfied:
1. Installation of carbon monoxide detectors. At the time
of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gas fitter shall observe
that a hard wired carbon monoxide detector with an alarm and
battery back-up is installed on the floor level where the gas
equipment is to be installed. In addition, the installing plumber
or gas fitter shall observe that a battery operated or hard wired
carbon monoxide detector with an alarm is installed on each
additional level of the dwelling, building or structure served by
the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired
carbon monoxide detectors
a. In the event that the side wall horizontally vented gas
fueled equipment is installed in a crawl space or an attic, the
hard wired carbon monoxide detector with alarm and battery
back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision
can not be met at the time of completion of installation, the
owner shall have a period of thirty (30) days to comply with the
above requirements; provided, however, that during said thirty
(30) day period, a battery operated carbon monoxide detector
with an alarm shall be installed.
22
2. Approved Carbon Monoxide Detectors. Each carbon
monoxide detector as required in accordance with the above
provisions shall comply with NFPA 720 and be ANSI/UL 2034
listed and IAS certified.
3. Signage. A metal or plastic identification plate shall be
permanently mounted to the exterior of the building at a
minimum height of eight (8) feet above grade directly in line with
the exhaust vent terminal for the horizontally vented gas fueled
heating appliance or equipment. The sign shall read, in print size
no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY
BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS.”
4. Inspection. The state or local gas inspector of the side wall
horizontally vented gas fueled equipment shall not approve the
installation unless, upon inspection, the inspector observes
carbon monoxide detectors and signage installed in accordance
with the provisions of 248 CMR 5.08(2)(a)1 through 4.
(b) Exemptions: The following equipment is exempt from 248
CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not
Required To Be Vented" in the most current edition of NFPA 54
as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled
equipment installed in a room or structure separate from the
dwelling, building or structure used in whole or in part for
residential purposes.
(c) Manufacturer requirements — Gas Equipment Venting
System Provided. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides
a venting system design or venting system components with
the equipment, the instructions provided by the manufacturer
for installation of the equipment and the venting system shall
include:
1. Detailed instructions for the installation of the venting system
design or the venting system components; and
2. A complete parts list for the venting system design or venting
system.
(d) Manufacturer requirements — Gas Equipment Venting
System Not Provided. When the manufacturer of a Product
Approved side wall horizontally vented gas fueled equipment
does not provide the parts for venting the flue gases, but
identifies “special venting systems,” the following requirements
shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall
be included with the appliance or equipment installation
instructions; and
2. The “special venting systems” shall be Product Approved by
the Board, and the instructions for that system shall include a
parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product
Approved side wall horizontally vented gas fueled equipment,
all venting instructions, all parts lists for venting instructions,
and/or all venting design
20304949
Limited Lifetime Warranty Policy
Lifetime Warranty
The following components are warranted for life to the original owner, subject to proof of purchase:
Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
Five Year Warranty
The following components are warranted for 5 years to the original owner, subject of proof of purchase:
Ceramic Fiber Logs, Catalytic Filter and Aluminized Burners.
Basic Warranty
Vermont Castings Group warrants the components and materials in your gas appliance to be free from
manufacturing and material defects for a period of two years from date of installation. After installation,
if any of the components manufactured by Vermont Castings Group in the appliance are found to be
defective in materials or workmanship, Vermont Castings Group will, at its option, replace or repair the
defective components at no charge to the original owner. Vermont Castings Group will also pay for
reasonable labor costs incurred in replacing or repairing such components for a period of two years
from the date of installation. Any products presented for warranty repair must be accompanied by a
dated proof of purchase.
This Limited Warranty will be void if the appliance is not installed by a qualified installer in accordance
with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not
operated and maintained according to the operating instructions supplied with the appliance, and does
not extend to (1) firebox/burner assembly damage by accident, neglect, misuse, abuse, alteration,
negligence of others, including the installation thereof by unqualified installers, (2) the costs of removal,
reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential
damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness for purpose and of all other obligations or liabilities. Vermont Castings Group does
not assume for it any other obligations or liability in connection with the sale or use of the appliance. In
states that do not allow limitations on how long an implied warranty lasts, or do not allow exclusion of
indirect damages, those limitations of exclusions may not apply to you. You may also have additional
rights not covered in this Limited Warranty.
Vermont Castings Group reserves the right to investigate any and all claims against the Limited Warranty
and decide upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial
number of your Vermont Castings Group product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
Technical Service
Costco (Bilingual) 1-800-463-3783
Vermont Castings Group 1-866-500-5670
Vermont Castings Group
149 Cleveland Drive • Paris, Kentucky 40361
www.vermontcastingsgroup.com