SETUP OVERVIEW zBoost® PRO 7500 ZBC745SL-CM Download the ZBC745SL-CM User Manual at www.zBoost.com points. The zBoost performs best when there are no obstructions between the Indoor Antenna and your mobile device. Indoor Antenna Dual-Band Directional and TNC-F adaptor External Antenna Power Supply Coax Cable RG-6, 15 ft Coax Cable RG-6, 50 ft. External Antenna Mounting Hardware SETTING UP YOUR zBOOST SIGNAL BOOSTER ® FIRST: Install the External Antenna Choosing the best location for installation of the External Antenna provides the best performance and the largest area of improved signal. Determine the location which provides the strongest signal using the signal strength indicator on your cell phone. Find the location which provides the most bars of signal strength and place the External Antenna at that location. This location will be typically found on the roof. The YX699 Signal Meter (available separately) provides signal strength information. It can be used with its supplied whip antenna to find the best location for antenna placement. It can also identify peak antenna alignment when connected directly to antenna using the provided cable. Caution: Avoid placing antenna near metal such as wiring, A/C ducts, truss plates, etc. When attaching the cable to the antenna, run the cable straight down from the antenna. Avoid draping the coax near the antenna. When you have determined the location of the strongest signal, install the External Antenna to a mast or pole (not provided). Loosely secure the antenna to the mast to allow the antenna to be reoriented for strongest signal. Antenna Aiming To get the maximum benefit, you will want to take special care to make sure you point the antennas in the direction of the best signal for your wireless service provider. You may wish to use a YX699 RF signal meter to help during this process. SECOND: Install the Base Unit and Indoor Antenna The Base Unit can be easily mounted on a wall by first removing the bracket from the Base Unit and using the provided mounting hardware to affix to wall. Connect the Indoor Antenna to the 15 feet of RG-6. Then, using the TNC-F Adaptor, connect the RG-6 to the Base Unit. The Base Unit should be a minimum distance of 4-5 feet off from the floor so there is clearance for the Indoor Antenna extension. The Indoor Antenna should be mounted on a ceiling where increased coverage is desired. Keep the Indoor Antenna off floor and at least 3 feet away from other cords, metal objects or other wireless devices such as wireless routers or wireless access THIRD: Run the Coaxial Cable Coaxial Cable between the External Antenna and the Base Unit Connect the External Antenna to the Power Supply 50 ft RG-6 coax cable. Then, run the coax cable to the location of the Base Unit. The recommended maximum cable length run for RG-6 is 60' and 120' for RG-11. It is highly recommended that you refrain from securing your cable, drilling any holes, etc. until you complete and test the installation of the Base Unit. FOURTH: Connect the zBoost Base Unit to the provided power supply and plug into a power outlet When your zBoost system is in place and fully connected, walk throughout your home or office and verify that you are able to reliably place calls. If the signal strength has improved, your zBoost is working. Remember, coverage varies based on outdoor signal level, building construction, and antenna placement. Coverage in adjoining rooms will be reduced by walls and building materials. Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After, a series of GREEN flashes will indicate the quality of your setup. Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you find the increased signal coverage is acceptable, however, no additional adjustments are needed. See LED Indicator section for more information. External Antenna 15 ft of vertical separation Coax Cable Indoor Antenna Base Unit Power Supply Base Unit LED Indicators During Initial Power Up Light Status Solution Mode Cycle RED, GREEN, ORANGE System is powering up. Please allow up to 30 seconds. Flashing BASE UNIT will GREEN flash GREEN once for every 2 dB less than optimal system gain. Three flashes or less indicates the system will still operate properly. N/A 1. Unplug the BASE UNIT power supply. 2. Relocate the EXTERNAL ANTENNA to pick up the strongest signal from your wireless carrier. 3. Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference). 4. Plug the BASE UNIT power supply back in. 5. Wait 30 secs. for the BASE UNIT to power cycle on. Solution #1 Base Unit Hardware Kit RG-6 The zBoost ZB745SL-CM requires at least Indoor Antenna 15 feet of vertical separation between the Indoor Antenna and the External Antenna. Generally, increasing this TNC-F Adaptor distance (up to 40 feet) will increase the zBoost Base Unit performance and decreasing the distance will limit zBoost performance. • Relocate the External Antenna to capture a better signal – higher is better. • Increase the distance between the Indoor Antenna and the External Antenna. • Purchase an upgrade antenna at www.zBoost.com. After Initial Power Up Light Status Solution Mode SOLID GREEN Flashing GREEN SOLID ORANGE zBoost is ready. zBoost is in use. EXTERNAL ANTENNA and INDOOR ANTENNA are too close together. N/A N/A 1. Unplug the BASE UNIT power supply. 2. Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference). 3. Plug the BASE UNIT power supply back in. 4. Wait 30 secs. for the BASE UNIT to power cycle on. SOLID Signal from the 1. Unplug the BASE UNIT power supply. RED carrier’s cell 2. Relocate the EXTERNAL ANTENNA to another spot. tower is too 3. If you have a directional antenna re-aim it to reduce strong for the carrier signal strength. BASE UNIT to operate 4. Plug the BASE UNIT power supply back in. properly. 5. Wait 30 secs. for the BASE UNIT to power cycle on. Flashing Excessive ^ Refer to Solution #2 RED electronic noise in the system – the BASE UNIT will not operate. Solution #2 zBoost Base Unit Should you desire to improve coverage, you may: Solution #3 PACKAGE CONTENTS DMAN-0077 Rev 21214 zBoost PRO 7500 ZBC745SL-CM Technical Specifications Warranty information PCS CEL Frequency 1850 - 1990 MHz 824 - 894 MHz System Gain 77 dB 70 dB Bands Supported ALL: A,D,B,E,F & C ALL: A,B, A’ & B’ zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of 2 years. Output Power Uplink: 19 dBm; Downlink: 4 dBm Uplink: 21 dBm; Downlink: 4 dBm Networks Supported CDMA, GSM, TDMA, AMPS, GPRS, EDGE, EVDO, HSPA, 3G Who Is Covered? Wall Supply Input; Voltage 100-240VAC 50-60 Hz LIMITED 2 YEAR MANUFACTURER WARRANTY | WARRANTY REGISTRATION AT WWW.ZBOOST.COM Power Consumption 3W standby; 7W max signal - 2.0A Max Input and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 Ohm You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. This warranty does NOT extend to commercial users. FCC Parts 15 & 20, Industry Canada What is Covered? Base Unit Size and Weight 5” x 7” x 1.25” - 9 oz. Base Unit and Power Supply Indoor Use Only, 40° to 105° F Coverage (open areas) 7,500 sq. ft. The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device. This product uses patented technology to protect the carrier network. FCC Requirement This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. FCC contact information: www.fcc.gov/signal-boosters/registration. FCC Information FCC ID: SO4ZB570-PCS-CEL Warning: Changes or modifications to this device not expressly approved by zBoost could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is maintained from all persons. Industry Canada Regulations Canada IC: 5544A-ZB570PCSCEL This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. RF Exposure: The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device. Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée. Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux porteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif. Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost) if it becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the cost of shipping to the location designated by zBoost. If zBoost cannot reasonably repair or replace the unit then zBoost may, at its sole discretion, refund the price you paid for the product or the price of the unit. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires. What is Excluded? Your warranty does NOT cover: • Labor charges for set up of the unit. • Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of zBoost. • Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. • Any modifications or other changes to the product, including but not limited to software or hardware modifications in any way other than as expressly authorized by zBoost will void this limited warranty. • Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications. Make sure you keep… Please keep your sales receipt or other document showing proof of purchase. Attach it to this Setup Overview and keep both nearby. Also, keep the original box and packing material in case you need to return your product. Before requesting repair service… Please see the BASE UNIT LED INDICATORS section listed in this overview for troubleshooting. To get warranty service… Warranty service will be provided by zBoost. If you need service for your unit, contact us at 1-800-871-1612 or support@zBoost.com. A representative will go through a diagnostic checklist with you. If the product needs to be returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you complete shipping details. Please do not return products to zBoost without an RMA. To get out of warranty service… To obtain out of warranty service, contact zBoost at 1-800-871-1612 or support@zBoost.com for information on the possibility of any costs for repair or replacement of out-of-warranty products. Reminder: Record the model and serial number found on the product: Model #: Serial #: Purchase Date: Customer Support The complete zBoost PRO 7500 Manual and additional product information is available at www.zBoost.com. For questions or assistance, contact zBoost Customer Care at 1-800-871-1612 or email Support@zBoost.com.