LIMITED 3-YEAR
WARRANTY INFORMATION
SADIE™ LIMITED 3-YEAR WARRANTY
CUSTOMER’S OWN MATERIAL (COM)
The HON Company promises to repair or replace Sadie products
or components covered under this warranty that are found to be
defective in material or workmanship within three (3) years from
the date of original purchase so long as you, the original
purchaser, still own it. This is your sole and exclusive remedy.
This warranty is subject to the provisions below. It applies to
product manufactured after January 29, 2018.
Not available on Sadie products covered under the Limited
3-Year Warranty.
LIMITATIONS:
•
Surface materials, laminate, upholstery, paint, are warranted
for two (2) years from date of purchase.
•
Electronic (Electrical) Components are warranted for one (1)
year from date of purchase.
•
Workplace Tools are warranted for one (1) year from date of
purchase.
•
KD Metal Casegoods are warranted for one (1) year from date
of purchase.
•
Damage caused by the carrier in-transit is handled under
separate terms.
EXCLUSIONS:
TO THE EXTENT ALLOWED BY LAW, THE HON COMPANY
MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. THE HON COMPANY
WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES.
NOTICE TO PURCHASERS FOR
HOME OR PERSONAL USE:
Federal law does not permit the exclusion of certain implied
warranties for consumer products. Therefore, if you are
purchasing this product for home or personal use, the exclusion
of implied warranties noted in the above paragraph does not
apply to you. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which
vary from state to state.
This warranty applies only to products sold within the United
States of America and the Commonwealth of Canada.
This warranty does not apply and no other warranty applies to:
•
Normal wear and tear, which are to be expected over the
course of ownership.
•
Modifications or attachments to the product that are not
approved by The HON Company.
•
Products that were not installed, used, or maintained in
accordance with product instructions and warnings.
•
Products used for rental purposes.
SEATING USAGE
Normal commercial use for seating is identified as the equivalent
of a single shift, forty- (40) hour workweek by users up to 225
lbs. To the extent that a seating product is used in a manner
exceeding this, the applicable warranty period will be reduced in
a pro-rata manner.
A WORD ABOUT COLOR VARIATIONS,
FABRICS AND FINISHES:
The HON Company does not warrant the color-fastness or
matching of colors, grains, or textures of covering materials.
TO OBTAIN SERVICE UNDER THIS WARRANTY:
Your HON Dealer is our mutual partner in supporting your
warranty requests. By following the procedures outlined below,
you can be assured of the best level of service. Please note:
Consent of The HON Company must be obtained before any
warranty work is performed. To obtain consent, please take the
following steps:
1. Contact the Dealer from whom the product was purchased
within 30 days of discovery of the defect. Be prepared to
affirm that you are the original purchaser of the product and to
provide the serial number(s) from the product in question.
2. Your Dealer will gather all pertinent information regarding the
claim, inspect the product, and contact a HON Company
customer service representative. (Please allow a reasonable
amount of time for inspection and review.)
3. If The HON Company affirms that the product in question is
eligible under the conditions of the warranty as stated above,
the customer service representative or another
representative of the Company will determine whether to
provide replacement parts, authorize repairs, or replace the
product.
P. 11
Base Model
Product Name
Seating
HVST101
Sadie 1-Oh-One
HVST102
Sadie 1-Oh-Two
HVST121
Sadie 1-Twenty-One
HVST141
Sadie 1-Forty-One
HVST303
Sadie 3-Oh-Three
HVST305
Sadie 3-Oh-Five
HVST306
Sadie 3-Oh-Six
HVST315
Sadie 3-Fifteen
HVST316
Sadie 3-Sixteen
HVST325
Sadie 3-Twenty-Five
HVST326
Sadie 3-Twenty-Six
HVST330
Sadie 3-Thirty
HVST331
Sadie 3-Thirty-One
HVST341
Sadie 3-Forty-One
HVST401
Sadie 4-Oh-One
HVST402
Sadie 4-Oh-Two
HVST511
Sadie 5-Eleven
HVST513
Sadie 5-Thirteen
HVST911
Sadie 9-One-One
HVST912
Sadie 9-Twelve
HVST913
Sadie 9-Thirteen
HVST914
Sadie 9-Fourteen
Tables
HXTD1801
Sadie 18-Oh-One
HXTD1808
Sadie 18-Oh-Eight
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