The EBC Brakes warranty covers defects in materials or

Warranty Information on EBC Brakes products
Automotive Disc Brake Pads
The EBC Brakes warranty covers defects in materials or workmanship only. Warranty is for
replacement of similar product or refund of purchase value only excluding all labour and
ancillary charges such as vehicle towing, fitting, inconvenience, purchasing of other
manufacturers products and is good for a period of twelve months from date of purchase or
10,000 miles of highway use. Proof of mileage will be required. Warranty is invalid if product is
used for taxi/hire car, racing, rally, drifting, trackday experience driving, or any other form of
competition. There is absolutely no warranty on any EBC product for race use. Warranty does
not cover brake noise or normal wear and tear. Some brake pad systems cause pads to wear faster
than others. Drivers/users must assess the performance and durability of EBC Brakes products
themselves if any EBC product is to be used in racing.
Automotive Disc Brake Rotors
Warranty is for replacement of similar product or refund of purchase value only excluding all
labour and ancillary charges such as vehicle towing, fitting, inconvenience, purchasing of other
manufacturers products and is valid for a period of six months from date of purchase or 10,000
miles of highway use. Warranty is invalid if product is used for racing, rally, drifting, trackday
experience driving, or any other form of competition. There is absolutely no warranty on any
EBC product for race use. Drivers/users must assess the performance and durability of EBC
Brakes products themselves if any EBC product is to be used in racing.
No warranty is offered for brake vibration suffered due to uneven rotor thickness wear after
incorrect installation of brake rotors. It is commonly known in the brake rotor business that
accurate mounting and checking of runout on brake rotors is paramount at installation and in
spite of necessary warnings many mechanics still see fit to ignore this warning and make no
effort whatsoever to check rotor runout. This leads to brake vibration in the 3-5,000 miles
lifetime period and is not a warrantable condition. The solution for vibration at this stage is to
have the rotors turned or replaced and to thoroughly clean the mounting flange on the vehicle
and carefully check for runout before returning the vehicle to service use.
Motorcycle Street Bike Disc Brake Pads
The EBC Brakes warranty covers defects in materials or workmanship only. Warranty is for
replacement of similar product or refund of purchase value only excluding all labour and
ancillary charges such as collection, fitting, inconvenience, purchasing of other manufacturers
products and is good for a period of twelve months from date of purchase or 5,000 miles of
highway use. Proof of mileage will be required. Warranty is invalid if product is used for
taxi/hire car, racing, trackday experience riding, or any other form of competition. There is
absolutely no warranty on any EBC product for race use. Warranty does not cover brake noise or
normal wear and tear. Some brake pad systems cause pads to wear faster than others. Riders
must assess the performance and durability of EBC Brakes products themselves if any EBC
product is to be used in racing.
Motorcycle Street Bike Disc Brake Rotors
Warranty is for replacement of similar product or refund of purchase value only excluding all
labour and ancillary charges such as collection, fitting, inconvenience, purchasing of other
manufacturers products and is valid for a period of twelve months from date of purchase or 5,000
miles of highway use. Warranty is invalid if product is used for racing, trackday experience
driving, or any other form of competition. There is absolutely no warranty on any EBC product
for race use. Riders must assess the performance and durability of EBC Brakes products
themselves if any EBC product is to be used in racing. EBC also strongly recommends the use of
its own EBC brand brake pads to run with the EBC rotors and numerous other aftermarket
brands have been found to damage EBC rotors. The EBC rotor and pad is sold as a matched set
and developed to work together, do not risk damaging your rotors with using a pad that may
damage your new EBC rotor product.
Motorcycle Dirt Bike and ATV/UTV Disc Brake Rotors
Warranty on off road brake rotors covers manufacturing and size/fitment defects only and does
not cover wear and tear which is almost impossible to evaluate in off road conditions and is
limited to replacement of the supplied parts only. No claims for ancillary costs such as fitting,
removal or shipping costs is included in the standard EBC warranty.
Motorcycle Dirt Bike and ATV/UTV Disc Brake Pads
Warranty on off road brake pads covers manufacturing and size/fitment defects and brake
efficiency aspects only and does not cover any form of wear and tear or product lifetime which is
almost impossible to evaluate in off road conditions .Warranty is limited to replacement of the
supplied parts only. No claims for ancillary costs such as fitting, removal or shipping costs ids
included in the standard EBC warranty. Users and installers attention is drawn emphatically to
the brake selector charts shown elsewhere on this website and accessed via the link below when
choosing brake pad materials as there is a VAST difference in longevity between different grades
offered by the Company. Rapid wear can result due to incorrect pad selection or
recommendation.
http://ebcbrakes.com/brakes-selector-chart/
How to proceed with a warranty claim
A proof of purchase receipt showing the date of purchase and mileage installed, endorsed by an
independent mechanic who fitted the parts or a store staff member who sold you the parts will be
required to be returned with all of the products purchased. To enable your vehicle to be used
whilst your warranty claim is considered, should you need to purchase replacement parts this
must be done by purchasing the parts from EBC themselves. In the event of a successful
compensation award, we will refund the credit card that you used to buy the replacement parts in
full or part depending on the nature of the claim. EBC Brakes reserves the right to make full or
partial compensation at its sole discretion depending upon the condition and mileage used of the
returned suspect parts. For example, if you have used the product for several thousand miles and
the defect is noticed, only a partial compensation may be offered.
The address to process a warranty claim is warranty at ebcbrakesusa.com for all US and
Canada customers warranty at ebcbrakesuk.com for European and other export market
automotive customers motorcyclewarranty at ebcbrakesuk.com for European and other export
market motorcycle customers. ( customers please change “at” to “@”)
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