VC520+
User Manual
FCC NOTICE (Class A)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Federal Communications Commission Statement
NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by tuning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/television technician for help.
Class A ITE
Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not t he class B ITE
limits. Such equipment should not be restricted in its sale but the following warning shall be included
in the instructions for use:
Warning - This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
European Community Compliance Statement (Class A)
This product is herewith confirmed to comply with the requirements set out in the Council
Directives on the Approximation of the laws of the Member States relating to
Electromagnetic Compatibility Directive 2014/30/EU.
Warning - This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures to correc t this
interference .
DISCLAIMER
No warranty or representation, either expressed or implied, is made with respect to the contents of
this documentation, its quality, performance, merchantability, or fitness for a particular purpose.
Information presented in this documentation has been carefully checked for reliability; however, no
responsibility is assumed for inaccuracies. The information contained in this documentation is subject
to change without notice.
In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential
damages arising out of the use or inability to use this product or documentation, even if advised of the
possibility of such damages.
TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2017 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by
any means without the prior written permission of AVer Information Inc. is prohibited. All information
or specifications are subject to change without prior notice.
NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION
CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
WARNING
TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE. WARRANTY WILL BE VOID IF ANY UNAUTHORIZED MODIFICATIONS ARE
DONE TO THE PRODUCT.
Remote Control Battery Safety Information
-
-
Store batteries in a cool and dry place.
Do not throw away used batteries in the trash. Properly dispose used batteries through specially
approved disposal methods.
Remove the batteries if they are not in use for long periods of time. Battery leakage and corrosion
can damage the remote control. Dispose of batteries safely and through approved disposal
methods.
Do not use old batteries with new batteries.
Do not mix and use different types of batteries: alkaline, standard (carbon -zinc) or rechargeable
(nickel-cadmium).
Do not dispose of batteries in a fire.
Do not attempt to short circuit the battery terminals.
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Contents
Package Contents.............................................................................................................................. 1
Product Introduction ........................................................................................................................... 2
Camera ....................................................................................................................................... 2
Speakerphone ............................................................................................................................ 3
Remote Controller....................................................................................................................... 4
Setup VC520+ ................................................................................................................................... 5
Device Connection...................................................................................................................... 5
Using Cable Retainer .................................................................................................................. 6
Wall Mount Installation ................................................................................................................ 7
Holes for 2-Gang Box/Non 2-Gang Box.................................................................................... 10
Holes for Celling Mount ............................................................................................................ 10
Use VC520+ ..................................................................................................................................... 11
Make a Video Call ...................................................................................................................... 11
Phone in .................................................................................................................................... 11
Line in ........................................................................................................................................ 11
LED Indicator ............................................................................................................................. 11
AVer PTZApp ................................................................................................................................... 13
Install AVer PTZApp .................................................................................................................. 13
Use AVer PTZApp ..................................................................................................................... 13
Select Remote Control.............................................................................................................. 19
Set the Camera Number ........................................................................................................... 20
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Package Contents
1
2
5
6
9
3
7
10
4
8
11
1.
Camera
7.
Speakphone cable
2.
Speakerphone
8.
Quick start guide
3.
Power Cord* & Power adapter
9.
AAA Batteries (x2)
4.
Remote Controller
10. Wall mount bracket
5.
USB cable(cable retainer is inculded)
11. Tripod screw
6.
3.5mm AUX cable
*The power cord will vary depending on the standard power outlet of the country where it is sold.
1
Product Introduction
Camera
1
3
2
4
5
7
6
8
1. IR Sensor
5. USB port
2. Power indictor
6. Power jack
3. Speakerphone port
(Speakerphone connection)
7. Kensington lock
4. RS232 connection*
8. Mounting hole
* If you need a converter or instructions on how to use RS232, please contact AVer USA.
2
Speakerphone
3
1
2
4
5
6 7 8
1. Cellphone indicator
5. Camera port
2. Volume up/down
6. Kensington lock
3. Mute/unmute speakerphone*
7. Line out
4. Speakerphone(daisy chain)
8. Phone in
* Red LED: speakerphone is on mute
* Blue LED: speakerphone is active (or live)
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Remote Controller
1
9
2
3
4
10
5
11
6
12
7
8
13
Button
1. Camera select
2. Camera direction control
3. FaceLumi
Function
1 remote can control up to 3 AVer VC/CAM. Use AVer PTZapp
sets number associated with each camera, select which camera
you like to control on remote.
Use the direction button on the remote to control the direction of
the camera. Press the direction button to move the camera or
press and hold for continuous pan or tilt.
Press it to optimize and lock auto focus, auto exposure and skin
tone based on faces detected by camera at this moment. When
pan, tilt, zoom or camera disconnects, this settings are unlocked.
4. OSD menu
Press to bring out OSD menu.
5. Zoom in/Zoom out
Increase/Decrease the camera zoom.
6. Preset


7. Preset position
8. Call/answer*
Press to get back to “home” position that user has set.
Move camera to desired position. Press and hold the preset
button until saved message is displayed on screen. Select
preset position button 0~9 to save current camera position.
Press preset + preset position button (0~9), camera will go to
saved position.
Press preset + preset position button (0~9), camera will go to
saved position.
Answer a call or start a call.
4
Button
Function
9. Enter
To confirm selection in OSD menu.
10. Mute/Unmute Speakerphone
Mute/Unmute the speakerphone.
11. Volume up/down
Adjust volume up or down.
12. Far site camera control
Press the Far/Near button to control the far site camera for pan,
tilt, or zoom functions.
13. Hang up*
End the call.
* Function requires AVer PTZApp
Setup VC520+
Device Connection
Speakerphone cable
1. Use the speakerphone cable to connect the camera and speakerphone (refer to diagram above).
2. Use USB cable to connect to your laptop/PC (refer to diagram above).
3. Connect the power to the camera and camera head will rotate, and the camera power indictor will light
up.
4. Install Aver PTZApp on laptop/PC that is connected with VC520+. The app can be used to adjust
and setup the parameters of the camera (refer to section of Aver PTZApp).
5. To make a call, run your video application (SkypeTM, Microsoft ® LyncTM, Google Hangout, Cisco
WebEx® , GoToMeetingTM, WebRTC, and etc.), select VC520+ as your video and audio device.
5
Using Cable Retainer
The USB cable retainer is used to secure the cable connection between camera and speakerphone.
After connecting the cable to camera, screw tight the screw of cable retainer to secure the cable on the
camera.
6
Wall Mount Installation
1.
Paste the drilling paper on the wall where you want to mount the camera. Then, according the drilling
paper to drill the hole on the wall for installing the wall mount bracket on the wall. After drilling, the
drilling paper can tear off.
2.
Secure the wall mount bracket on the wall within screws.
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3.
Secure the camera on the wall mount.
[Note] DO NOT screw tight, leave some space for push camera in the end later.
4.
Connect the necessary cables to the camera.
[Note] You may use cable ties to organizer cables.
5.
After connecting all cables, slide the camera in the end.
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6.
Screw tight the screw to secure the camera on the wall mount.
7.
Complete the wall mount installation.
9
Holes for 2-Gang Box/Non 2-Gang Box
Holes for Celling Mount
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Use VC520+
Make a Video Call
1. Make sure all devices (camera, speakerphone, and laptop/PC) are well connected and camera is
powered on.
2. Run your video application (SkypeTM, Microsoft ® LyncTM, Google Hangout, Cisco WebEx® ,
GoToMeetingTM, WebRTC, and etc.) on your laptop/PC.
3. Set the VC520+ camera as the primary camera for your video application (refer to your video
application user guide). You can now make your call.
4. The VC520+ is a plug-and-play conference camera. The system requires no special drivers, but we
do recommend installing the AVer PTZApp for a better user experience. For information on how to
install and use the AVer PTZApp, refer to the AVer PTZApp section in this user manual.
Phone in
To connect the VC520+ speakerphone to your mobile phone as a hands free call device.
1. Use the included 3.5mm AUX cable to connect your mobile device to the “Phone In” jack on the
speakerphone.
2. Once the VC520+ detects the proper connection to your mobile phone. When connection is
successful, the “Cellphone” indicator will light up.
Line in
To connect another VC520+ speakerphone to extend the distance of speakerphone coverage to cover a
room that has a diameter larger than 30’ and increase the volume:
1. Connect one side of the daisy chain cable (not included) to the speakerphone port (daisy chain).
2. Connect the other side of the cable to the speakerphone port on the other VC520+ speakerphone.
LED Indicator

Camera
Status
LED
Starting
Flashing blue and camera head is rotating
Normal
Solid blue
Camera is not being used
Solid orange
by the computer
Camera is not connected
Solid orange and camera head is down.
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

Speakerphone(
Cellphone(
)
Status
LED
Mute
Solid Red
Unmute
Solid blue
Status
LED
Connect
Light on
Disconnect
Light off
)
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AVer PTZApp
Install AVer PTZApp
Please go to http://www.aver.com > Support > Download Center > Conferencing System to download
the AVer PTZApp. After downloading, double-click on the file and follow the on screen instructions to
complete the installation.
Remember to select the “Skype plug-in” option during installation.
After installing the AVer PTZApp, double-click on the AVer PTZApp icon to run the application.
Use AVer PTZApp
1. To run you video application, a plug-in request will be displayed on your video application interface.
Click on it to accept the plug-in; your video application can now be control by AVer PTZApp and
remote control.
If you have the Skype plug-in checked during the installation, a plug-in request will be displayed in
Skype. Click on the Skype plug-in request to accept the plug-in; this enables
and
funcationality on the Remote Control.
2. During your video call, you can use the AVer PTZApp to pan, tilt and zoom the camera in/out and
enable/disable the backlight feature.
3. For the first time use, you can check the connection, camera, and speaker status, and setup the
camera’s parameters. Each function will be described below:
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
Currently selected device: This field displays currently selected VC or CAM device controlled by
PTZApp. If you have more than one AVer VC or CAM devices connected to this PC/Mac PTZApp is
running, you can click on the drop down list to select other AVer VC or CAM device.

Function icon: Click it to switch to the function’s page.

PTZ: To control the camera direction, zoom in and out, and to enable/disable the backlight
compensation during your video call.
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

Settings: To setup parameters of the camera. Click the Save button to save all settings. To
change all the settings, back to the default values, click the Factory Default button.

Diagnostic Utility: To display the S/W and F/W version and the devices connection status. You
can also test the camera and speakerphone status, and update the firmware of the camera.
Minimize: Minimize the app to system tray. To quit the application, right-click the icon on the system
tray and select “Quit”.
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a.
(Camera): Click it to view the camera live view. Click the camera icon again to close the
camera live view. If the live video did not appear, please check the camera and the laptop/PC
connection to make sure all are correct and well connected.
Normal

Un-normal
Connection diagnostic: Display devices connection status. If the AVer PTZApp has detected that
some of the devices (camera, speakerphone and laptop/PC) are not connected well, the diagram will
display an “X” on the device to indicate the connection has a problem. If the camera is in use by
another application, it will display “Can’t start video” warning.
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
to view camera
Test Camera: Click the Test Camera button to check the camera status. Click
live video. Also, you can adjust the camera direction and view of the zoom in/out. To leave the page,
click the Abort Diagnostic button.

Test Speakerphone: Click to check the speakerphone status. It will require the user to record a short
message and play it back to ensure the speakerphone is working.
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
Update Now: Allows the user to update the VC520+ camera’s firmware.
1. Click” Update Now”.
2. A dialog will display the current firmware version and available new firmware version (internet
connection is required).
3.
To auto update, click “Auto Update” and update process will start. The new firmware will be
downloaded first; then, the new firmware will be uploaded to camera.
[Note] Before updating the new firmware to the camera, please make sure camera and laptop/PC are
all well connected and stay connected during the entire process.
Download new firmware
4.

Update new firmware to camera
To update the firmware manually, click “Manual Update” and locate the new firmware to start the
process.
Troubleshooting: collect more system information for troubleshooting before you contact AVer
technical support.
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Select Remote Control
VC520+ supports 2 types of remote control, user need to select remote control before use it.
At PTZApp UI, select PTZ and select the remote control that user has.
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Set the Camera Number
When connect with multiple cameras, user can set the camera number to associate with each camera for
remote controller to control.
1. If PTZApp detects computer connects to multiple VC/CAM, you can select which camera you like to
control through the dropdown list.
2. Next, Click Change Binding button.
1
2
3. Select which camera number of remote control it maps to.
4. Click Save to save settings. To un-save the settings, click Abort.
3
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