Washing machine
WAN...
en Instruction Manual and Installation Instructions
Your new washing machine
Note/tip
You have chosen a Bosch washing
machine.
Information about the optimum use of
the appliance/any other useful
information.
Please take a few minutes to read and
become familiar with the advantages of
your washing machine.
To meet the high quality demands
required by Bosch, every washing
machine that leaves our factory is
carefully checked to ensure that it
functions correctly and is in perfect
condition.
For more information on our products,
accessories, replacement parts and
services, see our website www.boschhome.com or contact our after-sales
service centres.
If the operating and installation
instructions describe different models,
any differences will be pointed out at the
relevant points in the text.
Read these operating and installation
instructions before switching on the
washing machine.
Display rules
: Warning!
This combination of symbol and signal
word indicates a possibly dangerous
situation. Not heeding the warning can
cause death or injuries.
Caution!
This signal word indicates a possibly
dangerous situation. Not heeding the
caution can cause property and/or
environmental damage.
2
1. 2. 3. / a) b) c)
The steps are represented by numbers
or letters.
■
/-
Lists are represented by a small box or
a dash.
en
Contents
enI structionManual ndInstal tionI structions
8 Intended use. . . . . . . . . . . . . . . . .4
( Safety instructions . . . . . . . . . . .5
Detergent . . . . . . . . . . . . . . . . . . 23
Correct selection of detergent . . . . . .23
Saving energy and detergent . . . . . .23
Children/people/pets .
Installation. . . . . . . . . .
Operation . . . . . . . . . .
Cleaning/Maintenance
Programme default settings. . . 24
Spin speed . . . . . . . . . . . . . . . . . . . .24
Ready in . . . . . . . . . . . . . . . . . . . . . .25
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..5
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Environmental protection . . . . .11
Packaging/used appliance . . . . . . . . 11
Tips on economical use . . . . . . . . . . 11
5 Positioning and connecting . . .12
Included with the appliance . . . . . . . 12
Safety instructions. . . . . . . . . . . . . . . 13
Installation surface . . . . . . . . . . . . . . 13
Installation on a base or a wooden joist
floor . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation on a platform with drawer 13
Installing the appliance in a kitchenette
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the transport locks . . . . . . 14
Hose and cable lengths . . . . . . . . . . 14
Water inlet. . . . . . . . . . . . . . . . . . . . . 15
Water outlet . . . . . . . . . . . . . . . . . . . 16
Levelling . . . . . . . . . . . . . . . . . . . . . . 16
Electrical connection. . . . . . . . . . . . . 17
Before washing for the first time . . . . 17
Transportation. . . . . . . . . . . . . . . . . . 18
*
Getting to know the appliance 19
Washing machine . . . . . . . . . . . . . . . 19
Control panel . . . . . . . . . . . . . . . . . . 20
Display panel . . . . . . . . . . . . . . . . . . 20
Z
Laundry. . . . . . . . . . . . . . . . . . . .22
Preparing the laundry . . . . . . . . . . . . 22
Sorting laundry . . . . . . . . . . . . . . . . . 22
Starching . . . . . . . . . . . . . . . . . . . . . 23
Dyeing/bleaching . . . . . . . . . . . . . . . 23
Soaking . . . . . . . . . . . . . . . . . . . . . . 23
C
0
\
Additional programme settings25
Speed Eco. . . . . . . . . . . . . . . . . . . . .25
1 Operating the appliance . . . . . . 26
Preparing the washing machine . . . .26
Switching on the appliance/selecting a
programme . . . . . . . . . . . . . . . . . . . .26
Changing the programme default
settings . . . . . . . . . . . . . . . . . . . . . . .26
Selecting additional programme
settings . . . . . . . . . . . . . . . . . . . . . . .26
Placing laundry into the drum . . . . . .27
Measuring and adding detergent and
care products . . . . . . . . . . . . . . . . . .27
Starting the programme . . . . . . . . . .28
Childproof lock . . . . . . . . . . . . . . . . .28
Adding/removing laundry . . . . . . . . .29
Changing the programme . . . . . . . . .29
Cancelling the programme . . . . . . . .29
Programme end during Rinse Stop . .29
Programme end . . . . . . . . . . . . . . . .30
Removing laundry/switching off the
appliance. . . . . . . . . . . . . . . . . . . . . .30
H
Sensors . . . . . . . . . . . . . . . . . . . 30
Automatic load sensing . . . . . . . . . . .30
Unbalanced load detection system . .30
Q Appliance settings . . . . . . . . . . 31
2 Cleaning and maintenance. . . . 31
Machine housing/control panel .
Drum . . . . . . . . . . . . . . . . . . . . .
Descaling . . . . . . . . . . . . . . . . .
Detergent drawer and housing .
Drain pump is blocked . . . . . . .
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3
en
Intended use
Drain hose at the siphon is blocked 34
Filter in the water supply is blocked 34
3 Faults and what to do about them
35
Emergency release . . . . . . . . . . . . . 35
Information on the display panel . . . 36
Faults and what to do about them. . 36
4 After-sales service . . . . . . . . . . 38
J Technical data . . . . . . . . . . . . . . 39
r Aqua-Stop warranty . . . . . . . . . 39
8 Intended use
■
esudntI
■
■
■
■
This appliance is intended for private
domestic use only.
Do not install or operate this
appliance anywhere that is liable to
experience frost and/or outdoors.
There is a risk that the appliance will
be damaged if residual water freezes
in it. If hoses freeze up, they may
crack/burst.
This appliance must only be used for
washing domestic laundry,
consisting of machine-washable
items and hand-washable woollens
(see label on item). Using the
appliance for any other purpose is
outside of the scope of its intended
application and is forbidden.
This appliance is suitable for
operation with cold mains water and
commercially available detergents
and care products (must be suitable
for use in washing machines).
This appliance is intended for use up
to a maximum height of
4000 metres above sea level.
Before you switch on the appliance:
Check that there is no visible damage to
the appliance. Do not operate the
appliance if it is damaged. Should you
have any problems, please contact your
specialist dealer or our customer
service.
Read and follow the operating and
installation instructions and all other
information enclosed with this
appliance.
Retain the documents for subsequent
use or for subsequent owners.
4
Safety instructions
( Safety instructions
The following safety information
and warnings are provided to
protect you from injury and to
prevent material damage to
your surroundings.
It is nevertheless important to
take the necessary precautions
and to proceed with the
necessary care when installing,
maintaining, cleaning and
operating the appliance.
snoitcursniyteSfa
Children/people/pets
: Warning
Danger of death!
Children and other people who
are unable to assess the risks
involved when using the
appliance may injure
themselves or may find
themselves in life-threatening
situations. Therefore please
note:
■
The appliance may be used
by children over the age of 8
years and by persons with
reduced physical, sensory or
mental capacity or by
persons with a lack of
experience or knowledge as
long as they are supervised
or have received instruction
on how to use the appliance
safely and they have
understood the potential
risks of using the appliance.
■
■
■
■
en
Children must not play with
this appliance.
Do not allow children to
clean or maintain this
appliance unsupervised.
Keep children under 3 years
and pets away from this
appliance.
Do not leave the appliance
unattended when children or
other people who are unable
to assess the risks are in the
vicinity.
: Warning
Danger of death!
Children may lock themselves
inside appliances and find
themselves in a life-threatening
situation.
■
■
Do not position the
appliance behind a door, as
this may obstruct the
appliance door or prevent it
from opening completely.
Once an appliance has
reached the end of its life,
pull the mains plug from the
socket before severing the
mains cable, and then
destroy the lock on the
appliance door.
: Warning
Risk of suffocation!
If allowed to play with the
packaging/plastic film or
packing components, children
may become caught in these or
pull them over their heads and
suffocate.
5
en
Safety instructions
Keep packaging, plastic film
and packing components away
from children.
: Warning
Risk of poisoning!
Detergents and care products
may result in poisoning if
consumed.
If accidentally swallowed, seek
medical advice. Keep
detergents and care products
out of the reach of children.
Installation
: Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance is not installed
properly, this can be
dangerous. Make sure that:
■
: Warning
Risk of burns!
When washing at high
temperatures, the glass in the
appliance door becomes hot.
Stop children from touching the
appliance door when it is hot.
: Warning
Eye/skin irritation!
Contact with detergents or care
products may cause eye/skin
irritation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. Keep detergents and
care products out of the reach
of children.
6
■
■
■
■
■
The mains voltage on your
power socket matches the
rated voltage specified on
the appliance (identification
plate). The connected loads
and the required fuse
protection are specified on
the identification plate.
The appliance is only
connected to a source of
alternating current via a type
F socket that has been
correctly installed.
The mains plug and the type
F socket match and the
earthing system has been
correctly installed.
The cross section of the
cable is sufficiently large.
The mains plug is accessible
at all times.
If using a residual current
circuit breaker, only use one
that bears the following
mark: z. The presence of
this mark is the only way to
be sure that it fulfils all the
applicable regulations.
Safety instructions
: Warning
Risk of electric shock/fire/
material damage/damage to
the appliance!
If the appliance's mains cable is
altered or damaged, this may
result in electric shock, short
circuiting or fire due to
overheating.
The mains cable must not be
kinked, crushed or altered, and
must not come into contact with
any heat sources.
: Warning
Risk of fire/material damage/
damage to the appliance!
The use of extension leads or
power strips may result in fire
due to overheating or short
circuiting.
Connect the appliance directly
to an earthed socket that has
been correctly installed. Do not
use extension leads, power
strips or multi-way couplers.
: Warning
Risk of injury/material
damage/damage to the
appliance!
■
The appliance may vibrate or
move when in operation,
potentially resulting in injury
or material damage.
Place the appliance on a
clean, even, solid surface
and, using a spirit level to
guide you, level it with the
screw-in feet.
■
en
If you take hold of any of the
appliance's protruding parts
(e.g. the appliance door) in
order to lift or move it, these
parts may break off and
cause injury.
Do not take hold of any of
the appliance's protruding
parts in order to move the
appliance.
: Warning
Risk of injury!
■
The appliance is very heavy.
Lifting it may result in injury.
Do not lift the appliance on
your own.
Risk of inThe
jury!
■
appliance has sharp
edges on which you could
cut your hands.
Do not take hold of the
appliance by its sharp
edges. Wear protective
gloves to lift it.
Risk of inIfjury! the hoses and mains
■
cables are not correctly
routed, they may constitute a
tripping hazard, which may
result in injury.
Route hoses and cables
such that they do not
constitute a tripping hazard.
Risk of injury/material damage/damage to the appliance!
7
en
Safety instructions
Caution!
Material damage/damage to
the appliance
■
If the water pressure is too
high or too low, the
appliance may not be able to
operate properly, and it may
also result in material
damage or damage to the
appliance.
Make sure that the water
pressure in the water supply
facility is at least 100 kPa (1
bar), and does not exceed
1000 kPa (10 bar).
Materi
damage/damage
to the appliance hoses are altered
■ alIf
the water
or damaged, this may result
in material damage or
damage to the appliance.
The water hoses must not be
kinked, crushed, altered or
severed.
Materi
damage/damage
to the applof
iance hoses supplied
■ alThe
use
by other brands to connect
to the water supply may
result in material damage or
damage to the appliance.
Use the hoses supplied with
the appliance or genuine
spare hoses only.
Material damage/damage to the appliance
■
The appliance is secured for
transportation by transport
locking devices. If the
transport locking devices are
not removed before the
appliance is operated, this
may result in damage to the
appliance.
It is important to completely
remove all transport locking
devices before using the
appliance for the first time.
Make sure that you retain
these transport locking
devices separately. It is
important to refit the
transport locking devices if
the appliance is to be
transported, in order to
prevent the appliance from
being damaged in transit.
Operation
: Warning
Risk of explosions/fire!
Laundry that has been
pretreated with cleaning agents
that contain solvents, e.g. stain
remover/cleaning solvent, may
cause an explosion in the drum.
Rinse the laundry thoroughly
with water before washing it in
the machine.
: Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
8
Safety instructions
Do not use cleaning agents that
contain solvents.
: Warning
Risk of injury!
If you support your weight/sit
on the appliance door when
it is open, the appliance may
tip over, which may result in
injury.
Do not support your weight
on the appliance door when
it is open.
Risk of inIfjury! you climb onto the
■
appliance, the worktop may
break, which may result in
injury.
Do not climb onto the
appliance.
Risk of inIfjury! you reach into the drum
■
while it is still rotating, you
risk injuring your hands.
Wait until the drum has
stopped rotating.
■
: Warning
Risk of scalding!
When washing at high
temperatures, there is a risk of
scalding if you come into
contact with hot detergent
solution (e.g. when draining hot
detergent solution into a
washbasin).
Do not reach into the hot
detergent solution.
: Warning
Eye/skin irritation!
Detergent and care products
may spray out if the detergent
en
drawer is opened while the
appliance is in operation.
Rinse eyes/skin thoroughly if
they/it come(s) into contact
with detergents or care
products. If accidentally
swallowed, seek medical
advice.
Caution!
Material damage/damage to
the appliance
■
If the amount of laundry in
the appliance exceeds its
maximum load capacity, it
may not be able to operate
properly, or this may result in
material damage or damage
to the appliance.
Do not exceed the maximum
load capacity of dry laundry.
Make sure you comply with
the maximum load capacities
specified for each of the
programs → Supplementary
sheet for the operating and
installation instructions.
Materi
damage/damage
the appliance the wrong
■ alIf
you topour
quantity of detergent or
cleaning agent into the
appliance, this may result in
material damage or damage
to the appliance.
Use detergents/care
products/cleaning agents
and softeners in accordance
with the manufacturers'
instructions.
9
en
Safety instructions
Cleaning/Maintenance
: Warning
Danger of death!
The appliance is powered by
electricity. There is a risk of
electric shock if you come into
contact with live components.
Therefore please note:
■
■
■
■
■
■
Switch off the appliance.
Disconnect the appliance
from the power supply (pull
out the plug).
Never take hold of the mains
plug with wet hands.
When removing the mains
plug from the socket, always
take hold of the plug itself
and never the mains cable,
otherwise this may damage
the mains cable.
Do not make any technical
modifications to the
appliance or its features.
Repairs and any other work
on the appliance must only
be conducted by our
customer service or by an
electrician. The same applies
for replacing the mains cable
(when necessary).
Spare mains cables can be
ordered from our customer
service.
: Warning
Risk of poisoning!
Poisonous fumes may be given
off by cleaning agents that
contain solvents, e.g. cleaning
solvent.
10
Do not use cleaning agents that
contain solvents.
: Warning
Risk of electric shock/material
damage/damage to the
appliance!
If moisture penetrates the
appliance, this may cause it to
short circuit.
Do not use a pressure washer
or steam cleaner to clean your
appliance.
: Warning
Risk of injury/material
damage/damage to the
appliance!
The use of spare parts and
accessories supplied by other
brands is dangerous and may
result in injury, material damage
or damage to the appliance.
For safety reasons, use
genuine spare parts and
accessories only.
Caution!
Material damage/damage to
the appliance
Cleaning agents and agents for
pretreating laundry (e.g. stain
removers, prewash sprays, etc.)
may cause damage if they
come into contact with the
surfaces of the appliance.
Therefore please note:
■
Do not allow these agents to
come into contact with the
surfaces of the appliance.
Environmental protection
■
■
Clean the appliance with
nothing but water and a soft,
damp cloth.
Remove any detergent,
spray or other residues
immediately.
■
■
7 Environmental
protection
Packaging/used appliance
noitceorplamnoteriEv
)
■
en
The temperatures which can be
selected refer to the care labels on
the textiles. The temperatures used
in the machine may deviate from this
to ensure you get the optimum
combination of energy-saving and
washing results.
In order to save energy, the
appliance switches to energy saving
mode. The display panel lighting
goes out after a few minutes and the
Start Reload A button flashes.
~ "Display panel" on page 20
If the laundry is subsequently dried
in a tumble dryer, select the spin
speed according to the tumble dryer
manufacturer's instructions.
Dispose of packaging in an
environmentally-responsible
manner.
This appliance is labelled in
accordance with European
Directive 2012/19/EU
concerning used electrical and
electronic appliances (Waste
Electrical and Electronic
Equipment - WEEE).
This directive specifies the
framework for the return and
recycling of used appliances
as applicable throughout the
EU.
Tips on economical use
■
■
■
For optimum energy and water
savings, fill the appliance with the
maximum amount of laundry for
each programme.
Overview of programmes
~ Supplementary sheet for the
operating and installation
instructions.
Wash normally soiled laundry
without a prewash.
Save energy and detergent when
washing lightly and normally soiled
laundry.
~ "Detergent" on page 23
11
en
Positioning and connecting
■
5 Positioning and
Aqua-Stop
connecting
Included with the appliance
gnitceodnagiotPso
Notes
■
Check the machine for transport
damage. Never use a damaged
machine. If you have any complaints,
contact the dealer from whom you
purchased the appliance or our
after-sales service.
■
Moisture inside the drum is due to
final testing.
The content of the drum and the hoses
delivered with the appliance vary
depending on the model.
■
Standard
■
Aqua-Secure
12
#
+
3
( Mains cable
0 Water drain hose with elbow
8 Water supply hose on AquaSecure model
@ Water supply hose on Aqua-Stop
model
H Bag:
■
Operating and installation
instructions + supplementary
sheet for the operating and
installation instructions
■
After-sales service location
directory*
■
Warranty*
■
Cover caps for openings after
the transport locks have been
removed
■
Measuring aid* for liquid
detergent
■
Adapter with sealing washer
from 21 mm = ½" to 26.4 mm
= ¾" *
P Water supply hose on standard
model
*
depending on the model
Positioning and connecting
In addition, a hose clamp (24 - 40 mm
diameter, available from specialist
retailers) is required to connect the
water drain hose to a siphon.
Useful tools
Spirit level for aligning
■
Spanner with:
– WAF13 for loosening the
transport braces, and
– WAF17 for aligning the appliance
feet
■
Safety instructions
: Warning
Risk of injury!
The washing machine is very heavy.
Be careful when lifting/transporting
the washing machine; wear
protective gloves.
■
If the washing machine is lifted by its
protruding parts (e.g. the washing
machine door), the components may
break off and cause injuries.
Do not lift the washing machine by
protruding parts.
■
If the hose and mains cables are not
routed properly, there is a risk of
tripping and injury.
Route hoses and cables in such a
way that there is no risk of tripping.
en
Notes
In addition to the safety information
listed here, the local water and
electricity supplier may have special
requirements.
■
If in doubt, have the appliance
connected by a specialist.
■
Installation surface
Note: The washing machine must be
aligned in a stable manner so that it
does not move around.
■
The installation surface must be firm
and level.
■
Soft floors/floor coverings are not
suitable.
■
Caution!
Damage to the appliance
Frozen hoses may rip/burst.
Do not install the washing machine in
areas exposed to frost or outdoors.
Caution!
Water damage
The connection points for the water
supply hose and water drain hose are
under high water pressure. To prevent
leaks and water damage, you must
follow the instructions in this section.
Installation on a base or a
wooden joist floor
Caution!
Damage to the appliance
The washing machine may "wander"
and tip/topple from the base when
spinning.
The feet of the appliance must be
secured with holding brackets.
Order no. WMZ 2200, WX 975600,
Z 7080X0
Note: On wooden joist floors, install the
washing machine:
■
In a corner, if possible,
■
On a water-resistant wooden board
(min. 30 mm thick) which is screwed
tightly to the floor.
Installation on a platform with
drawer
Platform order no.: WMZ 20490, WZ
20490, WZ 20520
13
en
Positioning and connecting
Installing the appliance in a
kitchenette
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
Do not remove the appliance covering
plate.
Notes
■
Recess width of 60 cm required.
■
Only install the washing machine
underneath a continuous worktop
that is securely connected to
adjacent cabinets.
2. Remove the mains cable from the
holders. Unscrew and remove all
four transport lock screws.
Remove the sleeves.
Removing the transport locks
Caution!
Damage to the appliance
■
The machine is secured for
transportation using transport locks.
If the transport locks are not
removed, the machine may become
damaged when it is operated.
Before using the appliance for the
first time, make sure that you
completely remove all four transport
locks. Keep the locks in a safe
place.
■
To prevent transport damage from
occurring if the appliance is moved
at a later date, you must refit the
transport locks before transporting
the appliance.
3. Fit the covers. Lock the covers firmly
in place by applying pressure to the
snap-in hooks.
Hose and cable lengths
■
Left-hand connection
aFP
■
1. Take the hoses out of the holders.
14
PLQFP
PD[FP
Note: Keep the screws and sleeves
screwed together in a safe place.
aFP
aFPaFP
Right-hand connection
Positioning and connecting
■
aFP
PD[FP
aFPaFP
PLQFP
aFP
■
■
en
Do not alter (shorten, cut through)
the water supply hose (otherwise, its
strength is no longer guaranteed).
Only tighten the screw connections
by hand. If the screw connections
are tightened too much with a tool
(pliers), the thread may become
damaged.
When connecting to a 21 mm = ½"
tap, first fit an adapter* with a sealing
washer from 21 mm = ½" to 26.4
mm = ¾".
* depending on the model
Tip: The following are available from
specialist retailers/our after-sales
service:
■
Extension for Aqua-Stop and cold
water supply hose (approx. 2.50 m);
order no. WMZ 2380, WZ 10130,
Z 7070X0
■
A longer supply hose (approx. 2.20
m) for standard models; individual
component number for the aftersales service: 00353925
Water inlet
: Warning
Risk of electric shock!
The Aqua-Stop contains an electric
valve. There is a risk of electric shock if
you immerse the Aqua-Stop safety valve
in water. Do not immerse the safety
valve in water.
Notes
Only operate the washing machine
using cold mains water.
■
Do not connect the machine to the
mixer tap of an unpressurised hotwater boiler.
■
Do not use a used supply hose. Only
use the supply hose supplied or one
that was purchased from an
authorised specialist retailer.
■
Do not kink or squash the water
supply hose.
■
ê
PLQPP
ë
Optimum water pressure in the supply
network
At least 100 kPa (1 bar)
Maximum 1000 kPa (10 bar)
When the tap is open, the water flow is
at least 8 l/min.
If the water pressure is higher than this,
a pressure-reducing valve must be
installed.
Connection
Connect the water supply hose to the
water tap (¾" = 26.4 mm) and to the
appliance (not necessary for Aqua-Stop
models as this is permanently installed):
■
Model: Standard
*
supplied depending on the model
15
en
■
■
Positioning and connecting
: Warning
Model: Aqua­Secure
Risk of scalding!
When you are washing at high
temperatures, there is a risk of
scalding if you come into contact
with hot water (e.g. when draining
hot water into a washbasin).
Do not reach into the hot water.
Caution!
Damage to the appliance/fabrics
If the end of the drain hose is
immersed in the drained water, water
may be sucked back into the
appliance and may damage the
appliance/fabrics.
Make sure that:
– The plug does not prevent
drainage from the sink.
– The end of the drain hose is not
immersed in the drained water.
– The water drains away quickly
enough.
Model: Aqua-Stop
Note: Open the water tap carefully,
checking the leak tightness of the
connection points. The screw
connection is under mains water
pressure.
Water outlet
Caution!
Water damage
If the drain hose slips out of the
washbasin or the connection point
during draining due to high water
pressure, any escaping water may
cause water damage.
Secure the drain hose so that it cannot
slip out.
■
Drainage into a siphon
The connection point must be
secured using a hose clamp with a
diameter of 24-40 mm (available
from specialist retailers).
Notes
■
Do not kink the water drain hose or
put strain on it lengthways.
■
Height difference between the
installation surface and the drain:
min. 60 cm, max. 100 cm
You can lay the water drain hose as
follows:
■
Outlet in a sink
16
Levelling
Level the appliance using a spirit level.
Incorrect levelling may result in intense
noise, vibrations and "wandering".
Positioning and connecting
1. Loosen the lock nuts using a
wrench, by turning it in a clockwise
direction.
2. Check the alignment of the washing
machine with a spirit level, and
adjust it if necessary. Change the
height by turning the appliance feet.
All four appliance feet must stand
firmly on the ground.
3. Tighten the lock nut against the
housing.
In doing so, hold the foot tight and
do not adjust its height.
The lock nuts on all four appliance
feet must be screwed tightly against
the housing.
■
■
■
■
■
■
■
■
■
Electrical connection
: Warning
Risk of death!
There is a risk of electric shock if you
touch live components.
■
Never touch or hold the mains plug
with wet hands.
■
Only pull out the mains cable by the
plug and never by the cable, as this
could damage it.
■
Never unplug the mains plug during
operation.
■
en
The washing machine is only
connected to an alternating current
supply via a properly installed
earthed socket.
The mains plug fits the socket.
The cable cross-section is adequate.
The earthing system is properly
installed.
The mains cable is only replaced by
a qualified electrician (if this is
necessary). Replacement mains
cables are available from the aftersales service.
No multiple plugs/couplings or
extension cables are used.
If an earth-leakage circuit breaker is
used, only a type which displays the
z symbol is used.
Only this symbol guarantees
compliance with the currently
applicable regulations.
The mains plug can be accessed at
all times.
The mains cable is not kinked,
squashed, altered or cut through.
The mains cable does not come into
contact with heat sources.
Before washing for the first
time
The washing machine was thoroughly
tested before leaving the factory. To
remove any residues from the product
and to remove water that may be left
over from the test, run the first wash
cycle without any laundry.
Observe the following information and
ensure that:
Note: The washing machine must be
correctly installed and connected.
~ Page 12
Notes
The mains voltage and voltage
indicated on the washing machine
(rating plate) are the same.
The connected load and fuse
required are specified on the rating
plate.
1. Check the appliance.
Note: Never use a damaged
machine. Inform after-sales service.
2. Remove the protective foil from the
worktop and the control panel.
3. Connect the mains plug.
4. Turn on the water tap.
■
17
en
Positioning and connecting
5. Do not load any laundry. Close the
door.
6. Run the Cottons 90 °C programme.
7. Open the detergent drawer.
8. Pour approximately 1 litre of water
into compartment II.
9. Pour standard detergent into
compartment II.
Note: To prevent foaming, only use
half the amount of detergent
recommended by the detergent
manufacturer. Do not use detergents
designed for wool or delicates.
10. Close the detergent drawer.
11. Press the Start Reload A button.
12. When the programme ends, switch
off the appliance.
Your washing machine is now ready to
use.
Transportation
e.g. when moving home
Preparatory work:
1. Turn off the water tap.
2. Reduce the water pressure in the
supply hose.
~ "Filter in the water supply is
blocked" on page 34
3. Drain the remaining detergent
solution.
~ "Drain pump is blocked"
on page 33
4. Disconnect the washing machine
from the mains.
5. Remove the hoses.
Installing the transport locks:
1. Remove the covers and keep them
in a safe place.
Use a screwdriver if necessary.
18
2. Insert all four sleeves.
Clip the mains cable securely in the
holders. Insert and tighten the
screws.
Before switching on the appliance
again:
Notes
■
The transport locks must be
removed.
~ "Removing the transport locks"
on page 14
■
To prevent unused detergent from
flowing straight into the drain during
the next wash: Pour approx. 1 litre of
water into compartment II and start
the Drain/Empty programme.
Getting to know the appliance
en
* Getting to know the appliance
Washing machine
ecnailpehtwonk gnitGe
#
(
0
8
@
Detergent drawer
Operating/display panel
Loading door with door handle
Service flap
19
en
Getting to know the appliance
Control panel
Control panel differs depending on the
model
( Programmes ~ Supplementary
sheet for the operating and
installation instructions.
0 Programme selector
8 Display panel for settings and
information
Note: The buttons are sensitive, so they
only need to be touched gently.
Display panel
Note: The tables show possible setting
options and information in the display
panel; these differ depending on the
model.
Button Display indicator
Description
(
Selectable Spin speed
- - -, ‹ In rpm; ‹ = no spin
‚…‹‹** 0 cycle, draining only;
- - - = Rinse Stop
Ready in
0
#
e.g. ƒ:„‹
Programme duration
depends on the programme selection in
h:min (hours:minutes)
‚ - ƒ… h
End of programme
(“Ready in” time) after
...h (hours)
* depending on the model
** depending on the selected programme, settings and model
20
Getting to know the appliance
Button Display indicator
Description
Display indicator
Description
8
Additional programme settings:
~ Page 25
E
Childproof lock
GF
@
* depending on the model
** depending on the selected programme, settings and model
More information on the display panel
Display inDescription
dicator
‰** kg
~ "Childproof lock"
on page 28
Speed Eco
Start Reload Button for starting a
A
programme, interrupting a programme, e.g. to
add items of laundry,
and cancelling a programme
Load recommendation
Programme progress:
N
Washing
à
Rinse
0
Spin
“Ÿš
Programme end
en
~ "Faults and what to do
about them" on page 35
“: - -
Fault display
~ "Information on the
display panel" on page 36
‹-…
Signal setting
~ "Appliance settings"
on page 31
* depending on the model
** depending on the selected programme, settings and model
Note: Energy saving mode
In order to save energy, the appliance
switches to energy saving mode. The
display lighting goes out after a few
minutes and the Start Reload A button
flashes. To activate the lighting, press
any button. The energy saving mode is
not activated if a programme is running.
- - - 0 Programme end during
Rinse Stop
è
Washing machine door
~ "Adding/removing
laundry" on page 29
~ "Faults and what to do
about them" on page 35
r
Tap
~ "Faults and what to do
about them" on page 35
* depending on the model
** depending on the selected programme, settings and model
21
en
Laundry
Z Laundry
Preparing the laundry
yrdnuaL
Caution!
Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper clips,
needles, nails) may damage the laundry
or components in the washing machine.
■
Therefore, note the following tips when
preparing your laundry:
■
Empty any pockets.
■
■
Check for metal items (paper clips,
etc.) and remove them.
Wash delicates in a laundry bag
(tights, underwired bras, etc.).
■
Note: Laundry can discolour or not
be cleaned correctly. Wash white
and coloured items separately.
Wash new coloured items separately
the first time you wash them.
Soiling
Wash laundry with the same level of
soiling together.
Some examples of soiling levels:
~ "Saving energy and detergent"
on page 23
– Light: Do not prewash; select the
Speed setting if necessary
– Normal
– Heavy: Load less laundry; select
a programme with prewash
– Stains: Remove/pretreat stains
while they are fresh. Firstly, dab
with soapy water; do not rub.
Then wash the items of laundry
with the appropriate programme.
Stubborn or dried-in stains can
sometimes only be removed by
washing several times.
Symbols on the care labels
Note: The numbers in the symbols
indicate the maximum washing
temperature that may be used.
M
N
■
■
■
Remove curtain fittings or place
curtains in a laundry bag.
Close any zips, button up any cover
buttons.
Brush sand out of pockets and
collars.
Sorting laundry
Sort your laundry according to the care
instructions and manufacturer's
information on the care labels,
depending on:
■
Type of fabric/fibre
■
Colour
22
O
W
Ž
Suitable for normal washing
process;
e.g. Cottons programme
A gentle washing process is
required;
e.g. Easy-Care programme
An especially gentle washing
process is required; e.g.
Delicate/Silk programme
Suitable for washing by hand;
e.g. Wool programme
Do not machine wash.
Detergent
Starching
Note: Laundry must not be treated with
fabric softener.
Starching with liquid starch is possible
in programmes such as Rinse and
Cottons. Dose starch into compartment
M (if required, clean it beforehand) in
accordance with the manufacturer's
instructions.
Dyeing/bleaching
Dye should only be used in normal
household quantities. Salt may damage
stainless steel. Always follow the dye
manufacturer's instructions.
Do not use the washing machine to
bleach clothes.
C Detergent
Correct selection of detergent
tnegrD
The care label is crucial for selecting
the correct detergent, temperature and
treatment of the laundry. ~ See also
www.sartex.ch
If you visit www.cleanright.eu, you will
find further information on detergents,
care products and cleaning agents for
domestic use.
■
■
Soaking
1. Pour soaking agent/detergent into
compartment II in accordance with
the manufacturer's instructions.
2. Select the desired programme.
3. Press the Start Reload A button to
start the programme.
4. After approx. ten minutes, press the
Start Reload A button to pause the
programme.
5. After the desired soaking time, press
the Start Reload A button again to
continue or change the programme.
Notes
■
Load laundry of the same colour.
■
No additional detergent is required;
the soaking solution is used for
washing.
en
■
■
■
Standard detergent with optical
brighteners
Suitable for boil-washable white
laundry made from linen or cotton
Programme: Cottons/
cold - max. 90 °C
Detergent for colours without
bleach or optical brighteners
Suitable for coloured laundry made
from linen or cotton
Programme: Cottons/
cold - max. 60 °C
Detergent for colours/delicates
without optical brighteners
Suitable for coloured laundry made
from easy-care fibres, synthetic
fibres
Programme: Easy-Care/
cold - max. 60 °C
Detergent for delicates
Suitable for delicate, fine fabrics, silk
or viscose
Programme: Delicate/Silk/
cold - max. 40 °C
Detergent for woollens
Suitable for wool
Wool programme/
cold - max. 40 °C
Saving energy and detergent
For light and normal soiling, you can
save energy (lower washing
temperature) and detergent.
23
en
Programme default settings
Saving
Soiling/note
Reduced temperature and detergent quantity as
per the recommended dosage
Light
No visible dirt or stains. Clothing has taken on some body
odour, e.g.:
■
Light summer/sports
clothing (worn for a few
hours)
■
T-shirts, shirts, blouses
(worn for up to one day)
■
Guest bed linen and hand
towels (used for one day)
Normal
Visible dirt or a few light
stains, e.g.:
■
T-shirts, shirts, blouses
(sweat soaked, worn a
few times)
■
Towels, bedding (used for
up to one week)
Temperature as
per the care label
and detergent
quantity as per
the recommended dosage
for heavy soiling
Heavy
Dirt and/or stains clearly visible, e.g. tea towels, baby
items, work clothing
Note: When measuring the amount of
all detergents/additives/care products
and cleaning agents, please always
check the manufacturer's instructions
and information.
~ "Measuring and adding detergent
and care products" on page 27
24
0 Programme default
settings
The programme default settings for all
programmes are preset at the factory
and are displayed in the display panel
after the programme is selected.
You can change the default settings by
repeatedly pressing the corresponding
buttons until the required settings are
displayed in the display panel.
sgnites luafmedrgoP
Note: Pressing and holding the button
automatically runs through the setting
values until the last one. Press the
button once more and you will be able
to change the setting values again.
The available settings vary depending
on the model.
You can find an overview of all settings
available for selection in each
programme on the supplementary sheet
for the operating and installation
instructions.
Spin speed
(0, 0 rpm, Spin speed)
Depending on what stage the
programme is in, you can change the
spin speed (in rpm; revolutions per
minute) before and during the
programme.
Setting ‹: The rinsing water is drained
but there is no spin. The laundry stays
wet inside the drum, e.g. for items that
should not be spun.
Setting - - -: (Rinse Stop) = no final
spin. The laundry stays in the water after
the final rinse.
You can select "Rinse Stop" to prevent
creasing if the laundry will not be taken
out of the washing machine immediately
after the programme has ended.
~ "Programme end during Rinse Stop"
on page 29
Additional programme settings
Note: The maximum speed that can be
set depends on the model and
programme that has been selected.
Ready in
(ñ, ñ Finish in, Finished in, Ready in)
Before starting the programme, you
can preselect the programme end
("Ready in" time) in hourly increments (h
= hour) up to a maximum of 24 hours.
To do this:
1. Select a programme.
The programme duration is
displayed for the selected
programme, e.g. ƒ:„‹
(hours:minutes).
2. Press the Ready in button
repeatedly until the required number
of hours is displayed.
3. Press the Start Reload A button.
The door will be locked.
The selected number of hours (e.g.
‰ h) is shown in the display panel
and counts down until the wash
programme starts. The duration of
the programme is then displayed.
Note: The programme duration is
included in the selected “Ready in”
time.
During the timer count-down, you can
change the preselected number of
hours as follows:
1. Press the Start Reload A button.
2. Use the Ready in button to change
the number of hours.
3. Press the Start Reload A button.
During the timer count-down you can
add or remove laundry as required.
Note: The length of the programme is
automatically adjusted when the
programme is running.
Certain factors can affect the
programme length, e.g.:
■
Programme settings,
■
■
■
■
■
en
Detergent dosage (additional rinse
cycles if required due to foaming),
Load size/type of textiles (longer
washing for higher load and for
textiles which absorb more water),
Imbalances (e. g. due to fitted
sheets) are offset with several startups of spin cycles,
Fluctuations in power supply,
Water pressure (infeeding speed).
\ Additional programme
settings
The available settings vary depending
on the model.
You can find an overview of all settings
available for selection in each
programme on the supplementary sheet
for the operating and installation
instructions.
sgnitemasrgoplanitAd
Speed Eco
(G F, G Speed/F Eco Perfect,
Speed Eco)
Button with two possible settings for
adapting the selected programme:
■
Speed
Washing in a shorter time while
achieving a washing result that is
consistent with, but uses more
energy than, the selected
programme, without the Speed
setting.
Note: Do not exceed the maximum
load.
■
Eco
Energy-optimised washing by
reducing the temperature and
increasing programme duration
while achieving a washing result that
is consistent with the selected
programme, without the Eco setting.
25
en
Operating the appliance
If you press the Speed Eco button once,
you select the Speed setting. If you
press the button again, the Eco setting
is activated. The respective symbol is
shown in the display when the setting is
activated. If you press the button again,
no setting is activated.
1 Operating the
appliance
Preparing the washing
machine
ecnailpehtgniaOrep
Notes
■
The washing machine must be
correctly installed and connected.
~ "Positioning and connecting"
on page 12
■
Before washing for the first time, run
a wash cycle without laundry.
~ "Before washing for the first
time" on page 17
1.
2.
3.
4.
Connect the mains plug.
Turn on the water tap.
Open the door.
Check that the drum is completely
drained. Drain if necessary.
Use the programme selector to select
the required programme. The
programme selector can be rotated in
either direction.
The appliance is switched on.
The programme default settings for the
selected programme appear in the
display panel:
■
Spin speed,
■
The maximum load and the duration
of the programme (alternately)
Changing the programme
default settings
You can use the default settings or
change them.
To do this, repeatedly select the
corresponding button until the required
setting is displayed.
The settings are activated without
needing to be confirmed.
They are not saved when the appliance
is switched off.
~ "Programme default settings"
on page 24
Overview of programmes ~
Supplementary sheet for the operating
and installation instructions.
Selecting additional
programme settings
Switching on the appliance/
selecting a programme
Note: If you have activated the
childproof lock, you must first deactivate
it before you can set a programme.
~ "Childproof lock" on page 28
26
By selecting additional settings, you can
better adapt the washing process to
your items of laundry.
The settings can be selected or
deselected depending on the
programme progress.
The indicator lamp for the button lights
up if a setting is active.
The settings are not saved when the
appliance is switched off.
Operating the appliance
~ "Additional programme settings"
on page 25
Overview of programmes ~
Supplementary sheet for the operating
and installation instructions.
Placing laundry into the drum
: Warning
Risk of death!
Items of laundry pretreated with
cleaning agents that contain solvents,
e.g. stain remover/cleaning solvent,
may cause an explosion after being
loaded into the washing machine.
Hand-rinse items of laundry thoroughly
beforehand.
Notes
Mix items of laundry of varying sizes.
Laundry items of different sizes
distribute themselves better during
the spin cycle. Individual items of
laundry may lead to imbalances.
■
Observe the specified maximum
load. Overfilling has a negative
impact on the washing result and
promotes creasing.
■
1. Place presorted items of laundry
unfolded in the washing drum.
2. Make sure that no items of laundry
are trapped between the washing
machine door and the rubber seal,
and close the door.
The Start Reload A button indicator
lamp flashes to indicate that the
washing programme can be started. It is
possible to change the settings.
~ "Programme default settings"
on page 24
en
~ "Additional programme settings"
on page 25
Measuring and adding
detergent and care products
Caution!
Damage to the appliance
Cleaning agents and agents for pretreating laundry (e.g. stain removers,
prewash sprays, etc.) may cause
damage if they come into contact with
the surfaces of the washing machine.
Do not allow these agents to come into
contact with the surfaces of the washing
machine. If necessary, immediately wipe
away spray residue and other residues/
droplets with a damp cloth.
Dosing
Dose the detergents and care products
according to:
■
Water hardness (ask your water
supply company)
■
The manufacturer's instructions on
the packaging
■
The amount of laundry
■
Soiling
Filling
: Warning
Eye/skin irritation!
Detergents and care products may
spray out if the detergent drawer is
opened while the machine is in
operation.
Open the drawer carefully.
Rinse eyes/skin thoroughly if they come
into contact with detergents or care
products.
If accidentally swallowed, seek medical
advice.
Note: Dilute viscous fabric softener and
fabric conditioner with a little water. This
prevents blockages in the washing
machine's piping.
27
en
Operating the appliance
Pour the detergent and care products
into the appropriate compartments:
for programmes with prewash or when
the “Ready in” time is selected.
For models without a measuring aid,
pour the liquid detergent into the
appropriate dispenser and place it in
the drum.
Starting the programme
Measuring aid A* For liquid detergent
Compartment II Detergent for the
main wash, water
softener, bleach,
stain remover
Compartment i Fabric softener, liquid
starch;
do not exceed max.
Compartment I
Detergent for
prewash
* depending on the model
1. Pull out the detergent drawer as far
as possible.
2. Add detergent and/or care products.
3. Close the detergent drawer.
Measuring aid* for liquid detergent
Position the measuring aid for dosing
the correct amount of liquid detergent:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
2. Slide the measuring aid forwards,
fold it down and click it into place.
3. Reinsert the drawer.
Press the Start Reload A button. The
indicator lamp lights up and the
programme starts.
The display panel shows the “Ready in”
time while the programme is running or
the programme duration and the
programme progress symbols once the
wash cycle has started.
~ "Display panel" on page 20
Foam detection
If you use too much detergent, too
much foam may be formed during the
wash cycle. Foam may be leaking out
from the detergent drawer. In order to
remove the foam, the appliance
automatically activates additional rinse
cycles. This extends programme
duration.
You can also remove the foam yourself.
Mix one tablespoon of fabric softener
with 1/2 litre of water and pour it into
compartment II. This solution is not
suitable for outdoor clothing, sportswear
or items stuffed with down.
Note: To prevent the machine from
forming too much foam, add less
detergent to the next wash cycle with
the same load.
Childproof lock
Note: Do not use the measuring aid for
gel detergents and washing powder, or
*
28
depending on the model
(E 3 sec.)
You can lock the washing machine to
prevent the functions you have set from
being changed inadvertently.
Operating the appliance
To activate/deactivate, press and hold
the Spin speed and Ready in buttons at
the same time for approx.
three seconds. The E symbol appears
in the display panel.
■
E lights up: The childproof lock is
active.
■
E flashes: The childproof lock is
active and the programme selector
has been adjusted. If you reset the
programme selector to the initial
programme, the symbol lights up
again.
■
en
– The load display is not active
during reloading.
Press the Start Reload A button to
continue the programme.
If the è symbol lights up in the
display panel, it is not possible to
add or remove laundry.
Note: For safety reasons, the door
remains locked when the water level
or temperature is high, or while the
drum is turning.
Changing the programme
Notes
To avoid the programme to
terminate, do not turn the
programme selector beyond the off
position. If the appliance is switched
off while the programme is running
and childproof lock is activated, the
programme continues when the
appliance is switched back on.
■
To remove the laundry at the end of
the programme, deactivate the
childproof lock.
■
The childproof lock remains active,
even once the washing machine has
been switched off.
If you have started the wrong
programme by mistake, you can
change it as follows:
1. Press the Start Reload A button.
2. Select another programme.
3. Press the Start Reload A button.
The new programme starts from the
beginning.
Adding/removing laundry
For programmes at low temperature:
1. Press the Start Reload A button.
2. Select Drain/Empty.
3. Press the Start Reload A button.
■
After starting the programme, you can
add or remove laundry as required.
Press the Start Reload A button to
pause the programme. The Start Reload
A button indicator lamp flashes and
the machine checks whether it is
possible to add or remove laundry.
■
If the è symbol disappears in the
display panel, the washing machine
door is unlocked. You can add or
remove laundry.
Notes
– Do not leave the door open for
too long when adding/removing
laundry as water from the laundry
may leak out.
Cancelling the programme
For programmes at high temperature:
1. Press the Start Reload A button.
2. To cool down laundry: Select Rinse.
3. Press the Start Reload A button.
Programme end during Rinse
Stop
- - - 0 appears in the display panel
and the indicator lamp of the Start
Reload A button flashes.
Continue the programme by:
■
Pressing the Start Reload A button
(the laundry will be spun with the
default spin speed setting*) or
29
en
■
Sensors
Selecting a spin speed or setting the
programme selector to Drain/Empty
and then pressing the Start Reload
A button.
Programme end
“Ÿš appears in the display panel and
the indicator lamp of the Start Reload
A button goes out.
■
■
Removing laundry/switching
off the appliance
Wipe the rubber seal and the
washing machine door dry.
Leave the door and detergent
drawer open so that any residual
water can evaporate.
1. Turn the programme selector to the
off position. The appliance is
switched off.
2. Open the door and remove the
laundry.
3. Turn off the tap.
Note: Not required for Aqua-Stop
models.
Notes
Always wait until the programme
ends, as the appliance could still be
locked.
■
At the end of the programme, the
appliance switches to energy saving
mode. The lighting goes out and the
Start Reload A button flashes.
Press any button to activate the
panel.
■
Do not leave any items of laundry in
the drum. They may shrink in the
next wash or discolour another item.
■
Remove any foreign objects from the
drum and the rubber seal – risk of
rusting.
■
*
30
depending on the chosen
programme ~ Overview of
programmes on supplementary
sheet for the operating and
installation instructions
H Sensors
Automatic load sensing
sroSne
The automatic load-sensing function
perfectly adapts the water consumption
to each programme depending on the
type of fabric and the load.
Unbalanced load detection
system
The automatic unbalanced load
detection system detects imbalances
and ensures even distribution of the
laundry by repeatedly starting and
stopping the drum spinning.
If the laundry is extremely unevenly
distributed, the spin speed is reduced
or the spin cycle is not performed for
safety reasons.
Note: Place large and small items of
laundry evenly in the drum.
~ "Faults and what to do about them"
Appliance settings
on page 35
en
‹ = off, ‚ = quiet,
ƒ = medium, „ = loud,
… = very loud
Q Appliance settings
You can change the following settings:
■
The volume of the information
signals (e.g. at the end of the
programme) and/or
■
The volume of the button signals.
Exiting setting mode
You can now end the process and set
the programme selector to the off
position. The settings are saved.
sgnitescnailAp
In order to change these settings, you
will need to activate the setting mode.
1/2/3/4...
positions on the
programme selector
Activating the setting mode
1. Turn the programme selector to
position 1. The washing machine is
switched on.
2. Press the Start Reload A button
and, at the same time, turn the
programme selector clockwise to
position 2. Release the button.
The setting mode is activated and the
preset volume for the information
signals appears in the display panel
(e.g. at the end of the programme).
Changing the volume
To change the volume of the
information signals, use the Ready
in button while the programme
selector remains at position 2.
■
To change the volume of the button
signals, rotate the programme
selector to position 3. Use the
Ready in button again to change the
volume.
■
2 Cleaning and
maintenance
: Warning
ecnatmidgnaeCl
Risk of death!
There is a risk of electric shock if you
touch live components.
Switch off the appliance and disconnect
the mains plug.
: Warning
Risk of poisoning!
Toxic vapours can be produced by
cleaning agents that contain solvents,
e.g. cleaning solvent.
Do not use cleaning agents that contain
solvents.
Caution!
Damage to the appliance
Cleaning agents that contain solvents,
e.g. cleaning solvent, can damage
surfaces and components in the
machine.
Do not use cleaning agents that contain
solvents.
Prevent detergent residue from
building up and odours from forming
by following these instructions:
Notes
Ensure the room in which the
washing machine is set up is well
ventilated.
■
31
en
■
■
Cleaning and maintenance
Leave the door and detergent
drawer open slightly when the
washing machine is not in use.
Occasionally run a wash using the
Cottons 60 °C programme with
washing powder.
Machine housing/control
panel
■
■
■
Wipe the housing and the control
panel with a soft, damp cloth.
Remove the detergent residue
immediately.
Do not clean with a water jet.
2. Remove the insert.
a) Push the insert upwards from
below with your finger.
Drum
Use chlorine-free cleaning agents, do
not use steel wool.
If there are odours in the washing
machine, or to clean the drum, run the
Cottons 90 °C programme without
laundry. Add washing powder.
b) If the measuring aid* for liquid
detergent is used, pull it upwards.
Descaling
Descaling should not be necessary if
the detergent is measured out correctly.
However, if it is required, follow the
manufacturer's instructions for the
descaling agent. Suitable descalers can
be obtained via our website or from our
after-sales service. ~ Page 38
3. Clean the detergent drawer and
insert with water and a brush, and
dry it. Clean the inside of the
housing as well.
Detergent drawer and housing
After the washing cycle, detergent or
fabric softener residues may remain in
the detergent drawer or on its housing.
To remove residues:
1. Pull out the detergent drawer. Press
down the insert and fully remove the
drawer.
4. Fit the insert and lock it into place.
* depending on the model
32
Cleaning and maintenance
a) Push the cylinder onto the guide
pin.
b) If the measuring aid* for liquid
detergent is used, slide it
forwards, fold down and click into
place.
en
2. Switch off the appliance. Disconnect
the mains plug.
3. Open and remove the service flap.
4. Take the drain hose out of the
retainer.
Remove the sealing cap and allow
the water to flow out into a suitable
container.
Replace the sealing cap and place
the drain hose in the retainer.
5. Push in the detergent drawer.
Note: Leave the detergent drawer open
so that any residual water can
evaporate.
5. Carefully unscrew the pump cover;
residual water may leak out.
Clean the interior, pump cover
thread and pump housing. The
impeller in the drain pump must be
able to rotate.
Refit the pump cover and screw it on
tightly. The handle must be in a
vertical position.
Drain pump is blocked
: Warning
Risk of scalding!
When you wash at high temperatures,
the water gets very hot. If you come into
contact with the hot water, you may be
scalded.
Allow the water to cool down.
6. Place the service flap back on, lock
it into place, and close it.
After the water has cooled down:
1. Turn off the water tap so that no
more water can flow in and has to be
drained via the drain pump.
33
en
Cleaning and maintenance
Note: To prevent unused detergent
from flowing straight into the drain
during the next wash, pour 1 litre of
water (without detergent) into
compartment II and start the Drain/
Empty programme. Do the next wash
as usual.
First, reduce the water pressure in the
supply hose:
1. Turn off the tap.
2. Select any programme (except
Rinse/Spin/Drain/Empty).
3. Press the Start Reload A button.
Allow the programme to run for
approximately 40 seconds.
4. Turn the programme selector to the
off position. Disconnect the mains
plug.
5. Clean the filter on the tap:
Disconnect the hose from the tap.
Clean the filter with a small brush.
Drain hose at the siphon is
blocked
1. Switch off the appliance. Disconnect
the mains plug.
2. Loosen the hose clamp. Carefully
remove the drain hose; residual
water may leak out.
3. Clean the drain hose and siphon
connecting piece.
4. Reattach the drain hose and secure
the connection using the hose
clamp.
Filter in the water supply is
blocked
: Warning
Risk of electric shock!
The Aqua-Stop contains an electric
valve. There is a risk of electric shock if
you immerse the Aqua-Stop safety valve
in water. Do not immerse the safety
valve in water.
34
6. For standard and Aqua-Secure
models, clean the filter on the rear of
the appliance:
Remove the hose from the rear of
the appliance.
Use pliers to remove the filter and
then clean it.
7. Insert the filter, connect the hose and
check for leaks.
Faults and what to do about them
en
3 Faults and what to do
about them
Emergency release
meht uobadt wahdnstluFa
e.g. in the event of a power outage
Note: The programme will continue
running when the power supply has
been restored.
: Warning
Risk of scalding!
When you are washing at high
temperatures, there is a risk of scalding
if you come into contact with detergent
solution and laundry.
If possible, leave it to cool down.
: Warning
Risk of injury!
You may injure your hands if you reach
into the drum while it is turning.
Do not reach into the drum when it is
turning. Wait until the drum has stopped
turning.
Caution!
Water damage
Any escaping water may cause water
damage. Do not open the washing
machine door if water can be seen
through the glass.
If the laundry has to be removed, the
washing machine door can be opened
as follows:
1. Switch off the appliance. Disconnect
the mains plug.
2. Drain the water.
3. Pull the emergency release
downwards with a tool and release.
The washing machine door can now
be opened.
35
Faults and what to do about them
en
Information on the display panel
Display
Cause/remedy
è lights up
■
■
è flashes
■
■
■
r lights up
■
■
■
“: ‚‰
■
■
The temperature is too high. Wait until the temperature drops.
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary. Press the Start Reload A button to continue the
programme.
Laundry may be caught. Open and close the door again and press the Start
Reload A button.
If necessary, push the door closed or remove some laundry and then push it
closed again.
If necessary, switch the appliance off and on again; set the programme and
make your individual settings; start the programme.
Turn on the cold water tap fully,
Supply hose kinked/trapped,
The water pressure is too low. Clean the filter. ~ Page 34
The drain pump is blocked. Clean the drain pump. ~ Page 33
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
~ Page 34
“: ƒ„
There is water in the base plate, the appliance is leaking. Turn off the tap. Call the
after-sales service. ~ Page 38
“: „ƒ
flashes alternately with “Ÿš at the end of the programme.
Not a fault – the unbalanced load detection system has interrupted the spin cycle
because the laundry is unevenly distributed.
Distribute small and large items of washing in the drum. If required, spin the laundry
once more.
E
The childproof lock is activated – deactivate it. ~ Page 28
Other displays
Switch off the appliance, wait for five seconds and then switch it on again. If the display appears again, call the after-sales service. ~ Page 38
*
depending on the model
Faults and what to do about them.
Faults
Water is leaking from the
appliance.
The machine is not filling
with water.
Detergent is not being dispensed.
36
Cause/Remedy
■
■
■
■
■
■
Attach the drain hose correctly or replace it.
Tighten the screw connection of the drain hose.
Have you pressed the Start Reload A button?
Is the tap turned on?
Could the filter be clogged? Clean the filter. ~ Page 34
Is the supply hose kinked or trapped?
Faults and what to do about them
Faults
The door cannot be
opened.
Cause/Remedy
■
■
■
The programme will not
start.
■
■
■
The drum briefly jerks or
judders after the programme has started.
The water is not draining.
■
■
The spin result is not satisfactory.
Laundry is wet/too damp.
The spin cycle runs several times.
The programme is taking
longer than usual.
Residual water in the
care-product compartment i.
Have you pressed the Start Reload A or Ready in button?
Is the door closed?
Is the childproof lock E activated? Deactivate it. ~ Page 28
Is - - - (Rinse Stop = no final spin) selected? ~ Page 29
Clean the drain pump. ~ Page 33
Clean the drain pipe and/or the drain hose. ~ Page 34
Not a fault – the water is below the visible area.
■
■
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is the selected speed too low?
Not a fault – the unbalanced load detection system is adjusting an imbalance.
■
■
The length of the programme changes during
the wash cycle.
The safety function is activated.
Note: For safety reasons, the washing machine door remains locked when
the water level or temperature is high (see ~ "Cancelling the programme"
on page 29) or while the drum is rotating.
Is - - - (Rinse Stop = no final spin) selected? ~ Page 29
Can the door only be opened by the emergency release? ~ Page 35
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash programme starts.
■
Water is not visible in the
drum.
en
Not a fault – the unbalanced load detection system is adjusting an imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown in the display
panel.
■
■
Not a fault – the effect of the care product is not impaired.
Clean the insert if necessary.
Odours or greasy deposits in the washing
machine.
Run the programme Cottons 90 °C without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for wool or delicates.
Foam is leaking from the
detergent drawer.
Have you used too much detergent? ~ "Foam detection" on page 28
37
en
After-sales service
Faults
Cause/Remedy
Loud noises, vibrations
and machine "movement" during the spin
and/or drain cycles.
The noise level during pumping is different from the one during washing.
■
■
■
The display panel/indicator lights do not work
while the appliance is running.
There is detergent residue on the laundry.
■
■
■
■
■
The è symbol lights up
in the display in pause
mode.
■
■
Is the appliance aligned? Align the appliance. ~ Page 16
Are the appliance's feet secured? Secure the appliance's feet. ~ Page 16
Have the transport locks been removed? Remove the transport locks.
~ Page 14
Has there been a power cut?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call the after-sales service. ~ Page 38
Some phosphate-free detergents contain water-insoluble residue.
Select Rinse or brush the laundry after washing.
The water level is too high. It is not possible to add laundry. Close the door
immediately, if necessary.
Press the Start Reload A button to continue the programme.
In the pause mode, the è The door is unlocked. It is possible to add laundry.
symbol in the display
goes out.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
■
Switch off the appliance and disconnect the mains plug.
■
Turn off the tap and call the after-sales service. ~ Page 38
4 After-sales service
If you cannot rectify a fault yourself,
please contact our after-sales service.
We will always find an appropriate
solution to avoid unnecessary visits by
engineers.
Please provide the after-sales service
with the product number (E no.) and the
production number (FD) of the
appliance.
ecivrsela-rtAf
(1U
E no.
FD
38
)'
Product number
Production number
You can find this information
(depending on the model):
■
On the inside of the loading door or
the service flap
■
On the back of the appliance
Trust the expertise of the
manufacturer. Contact us. By doing so,
you can be sure that the repairs are
carried out by trained service personnel
using genuine spare parts.
Technical data
J Technical data
Dimensions:
850 x 600 x 590 mm
(Height x width x depth)
Weight
63-83 kg (depending on model)
Mains connection:
Mains voltage 220-240 V, 50 Hz
Nominal current 10 A
Nominal output 2300 W
Water pressure:
100-1000 kPa (1-10 bar)
Power consumption when switched
off:
0.12 W
Power consumption when ready for
use (left-on mode):
0.50 W
atdlcinhTe
en
r Aqua-Stop warranty
Only for appliances with Aqua-Stop
ytnarwpoSt-aAuq
In addition to warranty claims against
the vendor based on the purchase
agreement and to our appliance
warranty, we will provide compensation
under the following conditions:
1. If water damage is caused due to a
fault in our Aqua-Stop system, we
will compensate domestic
customers for the damage caused.
2. The liability guarantee is valid for the
service life of the appliance.
3. It is a prerequisite of all warranty
claims that the appliance with AquaStop must have been installed and
connected correctly in accordance
with our instructions; this also
includes a correctly fitted Aqua-Stop
extension (genuine accessories).
Our warranty does not cover
defective feed lines or fittings
leading to the Aqua-Stop connection
at the tap.
4. Appliances with Aqua-Stop do not
need to be supervised during
operation, nor secured afterwards by
turning off the tap.
The tap only needs to be turned off if
you are away from home for a long
period, e.g. for several weeks'
holiday.
39
7
Advice and repair order in the event of faults
GB
IE
0344 892 8979 (Calls charged at local or mobile rate.)
01450 2655 (0.03 € per minute at peak. Off peak 0.0088 € per minute.)
You can find the contact information for all countries in the attached after-sales
service directory.
Robert Bosch Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
*9001123139*
9001123139 (9511)
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