up and running let`s get your modem

GO
LET’S
GET YOUR MODEM
UP AND RUNNING
HG630b Modem User Guide
Contents
1
Equipment check
2
2
Getting started
3
3
Setting up fibre broadband
4
4
Setting up VDSL2 broadband
5
5
Setting up ADSL broadband
7
6
Connect your computer
7
7
Connect to power
7
8
Connect to broadband
8
9
Connect to WiFi (wireless networking)
9
10
Connect to WiFi using WPS enabled devices (optional)
10
11
Access free premium services
11
12
Securing your gateway
12
13
Factory reset
13
14
Advanced settings
14
15
Problems?
14
16
Important tips
15
1. Equipment check
Let’s check everything is here. You should have:
1 x Safety Information
1 x Huawei HG630b Gateway
1 x Power Supply
GO
LET’S
GET YOUR MODEM
UP AND RUNNING
HG630b Modem User Guide
2
1 x Fibre Ethernet 1 x ADSL
Cable (grey)
Cable (blue)
1 x VDSL2
Cable (black)
1 x LAN Ethernet
Cable (Yellow)
1 x User Guide
2. Getting started
To set up your internet connection, you’ll initially need to use a computer
(Windows or Mac) with an Ethernet port and web browser, and connected by
the yellow Ethernet cable to a LAN port in the Gateway. Your computer needs
to be within reach of the phone socket for ADSL or VDSL broadband services,
or the optical network termination point for fibre broadband services.
Once you’ve established your internet connection, you’ll then be able to set
up a wireless WiFi (wireless) network and connect wirelessly.
2.1 Broadband service auto configuration
The HG630b Gateway automatically configures itself to the active connection type it
discovers – ADSL, VDSL2, Fibre or via USB Mobile Broadband T-Stick.*
Should you change connection type at any time, simply reboot your gateway
and it will connect to the new service without altering your gateway settings.
*The HG630b supports a range of Spark USB mobile broadband T-Sticks. By using
a mobile broadband connection through this gateway, you will incur charges on your
mobile broadband plan not covered by your home or fixed line broadband plan.
A list of Spark T-Sticks supported by the HG630b can be found at spark.co.nz/help
3
3. Setting up fibre broadband
If you have an ADSL or VDSL broadband connection, skip this step.
To receive a fibre broadband service, your premises must have a fibre cable connection.
To set up your fibre broadband connection you must use a computer with an
ethernet port and a web browser. Due to the length of the cables supplied, you must
set up close to the fibre optical network termination (or ONT) point. Once your fibre
broadband is working, you can unplug the ethernet cable and use the Gateway’s
wireless (WiFi) network.
Fibre Company ONT
POTS1 POTS2
RESET
GE1
GE2
GE3
GE4
POWER
Fibre
Ethernet Cable
Connect one end of the blue tipped Fibre Ethernet Cable into the blue WAN port
in the Gateway and the other end into the port labelled GE1 in the Fibre ONT
(Chorus Fibre ONT illustrated).
When complete, skip to step 6.
4
4.Setting up VDSL2 broadband
If you have an ADSL or fibre broadband connection, skip this step.
To receive a VDSL2 broadband service you must have a VDSL Splitter installed by a
technician as part of your connection agreement
To set up your VDSL2 broadband connection you must use a computer with an
ethernet port and a web browser. Due to the length of the cables supplied, you must
set up close to the VDSL2 connection point. Once broadband is working you can
unplug the ethernet cable and use the Gateway’s wireless (WiFi) network.
Dedicated VDSL2 connection point (RJ45)
VDSL2 cable
Large connector (RJ45)
Small connector (RJ11)
Connect the VDSL2 cable to the DSL port on the Gateway and the VDSL2
connection point.
Note: the small connector (RJ11) should go into the DSL port in the Gateway
and the large connector (RJ45) should go into the VDSL2 connection point.
When complete skip to step 6.
5
5. Setting Up ADSL broadband
If you have a VDSL or fibre broadband connection, skip this step.
ADSL filters are required for every phone socket in use, including phone lines, faxes or
digital TV decoders. Filters remove interference on your phone lines and improve your
broadband service.
If you use 4 or more phone sockets in your home, have a monitored security or medical
alarm, Spark strongly recommend you have an ADSL Splitter installed by
a technician.
Call Spark on 0800 22 55 98 to arrange installation or to order more ADSL filters.
a. Connect the ADSL filter to the phone socket.
b.If you use a telephone, fax machine or TV decoder etc. at the same phone socket,
connect that device into the ADSL filter socket marked PHONE.
c. Connect the ADSL cable into the ADSL filter socket marked ADSL.
d. Connect the other end of the ADSL cable into the Gateway port marked DSL.
a
b
c
6
d
6. Connect your computer
a.Connect the yellow Ethernet cable into LAN port number 1 (LAN1) in the
back of the Gateway.
b.Connect the other end of the ethernet cable into the ethernet port on
your computer.
Look for this symbol
on your computer if you are not sure.
7. Connect to power
a.Plug in the power supply to
the electrical power socket.
Plug the other end of the
power cable into the Power
socket in the Gateway.
b.Ensure the power is turned
on at the wall, and push in the
ON/OFF button on the back of
the Gateway to turn the Gateway on.
On/Off
7
8. Connect to broadband
Please wait up to 5 minutes for the Gateway to establish a broadband connection.
Your Gateway lights will tell you when the connection is working correctly.
If the Power light is off – check Step 7.
For ADSL and VDSL2 connections, the lights should be as follows:
The Power and DSL lights should be solid GREEN and not blinking.
The Internet and LAN1 lights should be GREEN and blinking.
For a Fibre connection, the lights should be as follows:
The Power and WAN lights should be solid GREEN and not blinking.
The Internet and LAN1 lights should be GREEN and blinking.
When the Gateway lights are correct, open a web browser on your computer
such as Internet Explorer, Safari, Firefox or Chrome. If your connection is working
you will see a valid web page and be able to surf the internet.
If not, restart your computer, open an internet browser and try again.
If after 5 minutes the DSL light is off or flashing:
yy
Check Step 3 if you have a fibre connection
yy
Check Step 4 if you have a VDSL2 connection
yy
Check Step 5 if you have an ADSL connection. If the DSL light remains off or
flashing, you may have a faulty phone socket. Try connecting using another
phone socket.
If the LAN1 light is off – check Step 6. Ensure the ethernet cable is correctly
connected to the ethernet port of your computer, and a LAN port on your Gateway.
If the DSL light (for ADSL or VDSL2) or WAN light (for fibre) remains off or flashing,
or if you continue to experience problems, call our Broadband Helpdesk
on 0800 22 55 98.
8.1 New Spark accounts
If you are an existing Spark customer skip this step.
8
When you are successfully connected to the Internet, you should activate your
Spark broadband account. In the browser address bar type
spark.co.nz/broadbandsetup press enter and follow the online activation steps.
Model: HG630b
Power Rating: 12V
; 1.0A
This Vodafone Huawei
HG556a HW.C Home
Gateway may be connected
to the Telecom Network.
0979
9.Connect to WiFi
(wireless networking)
丝印内容
HUAWEI TECHNOLOGIES CO., LTD.
MADE IN CHINA
Before you begin, ensure you can connect to the internet using the Ethernet connection.
Your Gateway has a WiFi network ready to use out of the box. Your Gateway has a
unique SSID (or Network Name) and WLAN Key (or Wireless Password or Key) to make
connecting using WiFi easy. These details are found on the information label on the rear
of the Gateway.
Name: Home Gateway
Model: HG630b
Power Rating: 12V ; 1.0A
This Vodafone Huawei
HG556a HW.C Home
Gateway may be connected
to the Telecom Network.
0979
产线打印区域44x21mm
示意图
红框不打印,红框中内容
作示意,实际内容由产线
XX
SPARK–XXXXXX
MADE IN CHINA
4.0 mm
HUAWEI TECHNOLOGIES CO., LTD.
6.4 mm
7.0 mm
The WiFi network is designed to provide a strong level of network security. To keep
your network secure, keep your SSID/WLAN Key out of public view.
6.0 mm
To connect a wireless enabled device (computer, tablet, mobile phone etc) using the
default SSID and WLAN Key, complete the following steps:
1.Use your device’s network connection manager or wizard to search for your WiFi
network. If you are not sure how to do this, refer to the help function for your
device’s operating system, or the manufacturer’s website or help desk.
2. Find and select your wireless SSID. Example: SPARK–T23456
Pantone
BlackTT73H9VSK7
C
3. When prompted enter your WLAN
Key. Example:
4.If the device connection managerPantone
allows you PMS
to save375
your SSID and WLAN Key
details then do so. Otherwise you may have to repeat these steps each time
you connect.
物料 底纸必须满足打印要求
5.On your device open a web browser such as Internet Explorer, Safari, Firefox or
红色框中内容由产线打印
Chrome. If the a web page loads correctly and you can surf the internet, you are
connected to your WiFi network.
5.0 mm
0979
Pantone Black C
Pantone PMS 375
9
10.Connect to WiFi using WPS
enabled devices (optional)
This Gateway supports WPS (WiFi Protected Set-Up) which is a quick method
of connecting a WPS enabled device to the Gateway. The connecting device must
support WPS and have wireless turned on. Check your device manual or the
manufacturer’s website to confirm WPS support.
To connect, press the WPS button on the side of the Gateway for at least 2 seconds and
within 2 minutes, press the WPS button on the connecting device. The WPS button will
be a physical button on a device like a printer, or virtual such as a software button on a
computer, mobile phone or tablet.
The two devices will establish a connection and the Gateway will recognise the
wireless device.
This WiFi connection will remain until the Gateway is factory reset.
WPS button
10
11.Access free
premium services
As a valued Spark customer, you can access a range of free and exclusive
premium services including:
1. Spark Security Suite powered by McAfee to protect your computer from
Internet threats (worth over $95 a year). Available for Microsoft Windows
computers only. Your free licence allows you to install McAfee on up to
5 Windows computers.
2. Get a free Xtra Mail account, powered by SMX, New Zealand’s leading
email security company, with selected Spark broadband plans.
Visit spark.co.nz/security to find out more.
Don’t forget to register for the Broadband Usage Meter so you can keep track
of how much data you’ve used at any time during the month.
Visit spark.co.nz/myaccount to find out more.
11
12.Securing your gateway
The most effective method to keep your Gateway secure is to keep your Gateway
and WiFi password details in a safe place and protect against unauthorised physical
access to your Gateway.
Your Gateway settings are password protected with an administrator login.
The default username = admin
The default password = admin
Spark recommends you create a unique password to protect access to your Gateway.
To do this, you need to use the Gateway’s User Interface:
1.Open a web browser, type 192.168.1.254 into the address bar and press enter.
This will take you to the User Interface.
2. Enter the Username and Password and click on Login.
3.Click on the Maintenance tab on left side menu to access the Account menu;
then click on Account.
4.When prompted, enter the current Gateway Username (by default admin)
and Password (by default admin); then enter your new password and confirm it,
then click Submit. Your password is changed.
The next time you want to change your Gateway settings you must log in using your
unique password.
Note: If you forget your Administrator password you will need to reset the Gateway to
factory default, (see step 13).
12
13.Factory reset
WARNING! A factory reset restores the Gateway to the default settings –
all remembered WiFi connections and any user customisations are erased.
Most users should only perform a factory reset when you are directed to
by the broadband helpdesk.
To factory reset your Gateway, do the following:
1.While the Gateway is turned on, insert a paper clip into the Reset hole in the back,
press down for 8 to 10 seconds, then release.
2.The Gateway will reset and then restart. This can take up to 5 minutes.
3. After a factory reset, you must manually reconnect each WiFi device and redo
any customisations.
13
14.Advanced settings
To access advanced features or to customise the Gateway, open a web browser
and type 192.168.1.254 into the address bar and press enter to access the
Gateway interface.
For specific help on advanced settings, visit our website spark.co.nz/help
for a wide range of help topics and information including step-by-step tutorials.
15.Problems?
If you have any difficulties you can:
Visit our website spark.co.nz/help for a wide range of help topics
including step-by-step tutorials.
Call our Broadband Helpdesk on 0800 22 55 98
14
16.Important tips
yy
hen starting up the Gateway do not press any buttons. Wait for a broadband
W
connection to be established first.
yy
any issues with a broadband connection can be resolved by turning the Gateway
M
off for 30 seconds, then on again. It can take up to 5 minutes for the connection
to re-establish.
yy
ustomers with computers running Microsoft Windows should reboot their
C
computers at the same time they reboot their Gateway.
yy
Operate the Gateway on a flat surface and ensure the Gateway is not covered
by anything and has adequate ventilation at all times.
yy
ADSL broadband customers should:
yy
ot use telephone extension cables with the Gateway as these cause speed
N
and stability problems.
yy
se the ADSL filters supplied with this Gateway when setting up as old filters
U
can cause speed and stability problems.
yy
If you want to network additional devices using the ethernet LAN ports, you will
require one ethernet cable for each device.
yy
iFi signal strength and range is dependent on physical and environmental
W
factors outside of Spark’s control. The following tips will help you optimise
your WiFi signal:
yy
ense obstacles such as walls, floors, ceilings, hot water cylinders,
D
aquariums etc. limit WiFi performance and range.
yy
o not place the Gateway near electronic devices such as microwave ovens,
D
cordless phones or wireless transmitters like baby or room monitors.
yy
o not place the Gateway in an enclosed space such as a cupboard,
D
under or behind a desk or large item of furniture.
yy
o benefit from the speed offered by the 802.11n standard, it is
T
recommended to connect using 802.11n wireless devices only. Connecting
older 802.11b or 802.11g wireless devices may slow down the speed of
your whole WiFi network.
yy
If you have WiFi coverage issues, you can opt to purchase products
such as WiFi range extenders.
yy
Where possible place your Gateway up high for better WiFi performance.
15
SPA3373_08/2017
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