400 Ideal for Contact Center or Enterprise Office Deployments PBXact 400 is a premise-based appliance built for mid-sized enterprises and branch office locations looking to seamlessly integrate IP phones, VoIP trunks, PSTN connectivity while improving employee collaboration and productivity with a large suite of advanced features. PBXact 400 supports up to 400 licensed extensions and 150 simultaneous calls. Included PBXact Features ∠ Ideal for Contact Center or Enterprise Office Deployments ∠ Supports 400 Extensions / Users & 150 Simultaneous Calls Enhanced Modules All PBXact appliances includes the follow enhanced modules: ∠ ∠ ∠ ∠ ∠ ∠ Call Recording Reports Class of Service Conference Pro Extension Routing Fax Pro Park Pro ∠ ∠ ∠ ∠ ∠ Page Pro SysAdmin Pro Voicemail Notify Voicemail Reports XMPP Pro Quick-Start Installation Wizard The quick-start Installation Wizard for PBXact makes it incredibly easy to get your PBX set up with basic configuration in just a few minutes! User Control Panel for Personal Administration UCP provides each user with a web based login to allow easy control of their personal experience from any device. Users can view their call history, view contacts, set their presence and personalize their phone soft-keys like call forwarding, follow me, call waiting and do not disturb. Zulu UC Desktop Integration ∠ Open SIP Trunk & PSTN Integration ∠ Built-in Auto-provisioning with Sangoma IP Phones Including 3rd Party Options ∠ Mobility & CRM Integration ∠ Console Web GUI SSH ∠ 4 PCI Express Slots for PSTN Cards ∠ Management Ports: 1x Serial Console & 2x USB ∠ Network Ports: 6x GB Ethernet, & 1x VGA Zulu UC Desktop Integration is included with all PBXact Systems, providing users with: a feature-rich softphone for true office mobility including SMS and FAX capabilities, click-to-call from web browsers and screen pops for helpdesk integration. ∠ Optional Dual Redundant Power Supply Integration with Sangoma IP Phones ∠ Professional Installation & Maintenance Services Available Zero Touch Provisioning Designed specifically for PBXact, Sangoma's line of IP Phones auto-provision themselves out-of-box using our Redirection Service and EndPoint Manager Module. Full Suite of Phone Applications A suite of applications to control functions and settings directly from the screen of IP phones. No need to remember feature codes! PhoneApps are built-in to Sangoma IP Phones and also offered to 3rd party vendors. DATASHEET ∠ Offers 1 Year Warranty with Options to Extend General Features: ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ Unlimited auto-attendant / IVR Flexible time-based call routing Class of Service User management and group creation Fax Pro – unlimited inbound / outbound fax-to-email Hunt / Ring groups with pre-call announcement Music-on-hold Voicemail-to-email Voicemail blasting Directory Customizable announcements Built-in multi-language IVR, voicemail and announcements Mult-language admin GUI and end user device support (UCP and IP phones) Calling queues (ACD / IVR) Built-in calendar used for call-based routing (Holiday and office hours routing) Enhanced timezone support Call Recording Reports Call logging interface Secure communications (SRTP/ TLS) Call Features: ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ ∠ Unlimited conference bridge and control Follow me / Find me calling HotDesking Intercom Enhanced Paging (Page Pro): Valet style, scheduled with custom recording Call Parking / Call Pickup Caller-ID Do-not-disturb Call Forward Call Waiting Call History and CDR Speed Dial Caller Blacklist Multi-parking lot (Park Pro) ∠ WebRTC phone with chat ∠ IP Phone programmable button customization (EPM for UCP) ∠ Fax dashboard ∠ Call forwarding, call-waiting, DND and follow-me control ∠ Presence ∠ Zulu UC Desktop Integration ∠ Desktop softphone (Windows and Mac): call, team chat, fax, SMS, presence ∠ Click-to-Call from browser, email client and CRM ∠ Screen-Pop for helpdesk and CRM ∠ Mobile Client ∠ iOS/Android Support ∠ Presence Control ∠ CRM Integration ∠ SugarCRM, SuiteCRM, SalesForce, Zoho, ConnectWise ∠ Click-to-call, call history, call recording, screen-pop Telephone Features: ∠ Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones) ∠ EndPoint Manager – centralized tool for IP phone provisioning for customization and configuration (Included with Sangoma IP Phones) Call-Center Features (Built-in): ∠ ∠ ∠ ∠ ∠ ∠ ∠ Call Queuing (ACD) Advanced Ring Strategies Caller Announcement Agent wrap-up time Max- Queue callers CRM Integration Call Recording Unified Communications: Licensed Add-ons (Additional Fee): ∠ End User Control Panel (Dashboard): ∠ Conference rooms ∠ Voicemail control ∠ XactView Wallboard – user status view and call control ∠ Professional greetings ∠ Queue – call center statistics, barging, call-override, advanced call-center reporting ∠ EndPoint Manager for non-Sangoma Phones ∠ Queue call-back for inbound callers ∠ Web Call-back ∠ Outbound campaign (Call-center feature) ∠ Appointment Reminder ∠ Outbound Call Limiting ∠ Hotel Property Management Protocol & PSTN Support: ∠ SIP V1/V2, IAX2 ∠ ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option) Codec Support: ∠ Software ∠ ulaw, alaw, gsm, g.722, g.726, slin, ilbc and *g.729 May impact overall call capacity *PBXact 14 and above ∠ Hardware ∠ Option to add D100 or D500 Sangoma Transcoding Card supporting: ulaw, alaw, slin, g.729, g.723, g.722, g.726, gsm and ilbc Hardware: ∠ ∠ ∠ ∠ ∠ ∠ ∠ 6x GB Ethernet ports 1x VGA 2x USB ports 1x serial console (RJ45) 4 PCI express slots Rack-mount rails included Unit dimensions ∠ 430 x 520 x 44.5mm (WxDxH)) ∠ Unit weight ∠ 6.35kgs (14lbs) ∠ Single internal 100~240V or optional dual internal 100~240V power supply About Sangoma Sangoma Technologies is a trusted unified communications leader, providing globally scalable telephony solution, such as on-premise and cloud-based (or hosted) IP-PBX phone systems, SIP Trunking service, Cloud-based PBX service, voice-over-IP (VoIP) Gateways, session border controllers (SBC) and telephony cards. Sangoma’s business telephony products are integrated into much of the world’s OEMs, Enterprises, Carriers and service provider networks providing seamless connectivity between traditional infrastructure and new technologies. Become a Sangoma Partner Provide your customers with outstanding VoIP and Unified Communications quality products that deliver industry-leading value. As an Empowered by Sangoma Partner, you’ll get the help you need to grow your business and the incentives you want to make it easy to win sales. Discover more at: Sangoma.com/partner-program 100 Renfrew Drive, Suite 100, Markham ON L3R 9R6 Canada +1 905 474 1990 or 1 800 388 2475 (toll free in N. America) firstname.lastname@example.org Sangoma.com © 2017 Sangoma Technologies Proprietary - Every effort has been made to ensure accuracy of this document. Due to ongoing improvements and revisions, Sangoma reserves the right to make changes without notice.