System One Heated Humidifier

System One Heated Humidifier
USER MANUAL
© 2016 Koninklijke Philips N.V. All rights reserved.
Table of Contents
Intended Use............................................................................................................................................................ 2
Warnings................................................................................................................................................................... 2
Cautions.................................................................................................................................................................... 2
Contraindications................................................................................................................................................... 3
Symbol Key............................................................................................................................................................... 3
System Overview.................................................................................................................................................... 3
Available System One Heated Humidifiers....................................................................................................... 4
System Features and Contents............................................................................................................................ 4
Connecting the Therapy Device.......................................................................................................................... 5
Connecting the Optional Heated Tubing........................................................................................................... 6
Disconnecting the Optional Heated Tubing...................................................................................................... 6
Disconnecting the Therapy Device..................................................................................................................... 7
Daily Use.................................................................................................................................................................. 7
Home Cleaning Instructions: Water Tank.......................................................................................................10
Home Cleaning Instructions: Humidifier Base...............................................................................................10
Home Cleaning Instructions: Heated Tubing...................................................................................................11
Hospital and Institution Disinfection: Water Tank and Heated Tubing......................................................11
Service.....................................................................................................................................................................12
Traveling with the System...................................................................................................................................12
Disposal...................................................................................................................................................................12
How to Contact Philips Respironics................................................................................................................12
Troubleshooting....................................................................................................................................................13
System One Heated Humidifier Specifications..............................................................................................15
Heated Tubing Specifications..............................................................................................................................16
Limited Warranty.................................................................................................................................... Back Page
1
CAUTION: U. S. federal law restricts this device to sale by or on the order of a physician.
Intended Use
The System One Heated Humidifier is an accessory for the Philips Respironics REMstar and BiPAP therapy devices to provide moisture
to the patient circuit. It is intended for use in spontaneously breathing patients weighing over 30 kg (66 lbs), in the home or hospital/
institutional environment, who use mask-applied positive pressure ventilation therapy.
Warnings
A warning indicates the possibility for injury to the user or the operator.
• Use the humidifier only for its intended use as described in this manual. Use only with Philips Respironics full-face masks, nasal
masks and connectors.
• Periodically inspect the humidifier for signs of wear or damage. Never operate the humidifier if any parts are damaged, if it is not
working properly, or if the humidifier has been dropped or mishandled. Do not use the humidifier if the water tank is leaking or
damaged in any way. Have any damaged parts replaced before continuing use.
• Periodically inspect the humidifier power cord for signs of wear or damage. If it becomes worn or damaged, contact Philips
Respironics or your home care provider for a replacement.
• The humidifier must always be positioned below the breathing circuit connection at the mask and the air outlet on the device.
The humidifier must be level for proper operation.
• Allow the humidifier heater plate and water to cool down for approximately 15 minutes before removing the water tank. A burn
may result from: touching the heater plate, coming in contact with the heated water, or touching the tank pan.
• This equipment is not suitable for use in the presence of a flammable anesthetic mixture with air or with oxygen or nitrous oxide.
• When installing the water tank, do not allow any water to spill into the humidifier or therapy device.
• If you notice any unexplained changes in the performance of this device, if it is making unusual or harsh sounds, if it has been
dropped or mishandled, if water is spilled into the enclosure, or if the enclosure is broken, disconnect the power cord from the
therapy device and discontinue use. Contact your home care provider.
• Before cleaning the humidifier, always remove from the therapy device.
• Empty and clean the water tank daily to prevent mold and bacteria growth. Wipe the seal completely.
Note: Please see the “Limited Warranty” section of this manual for information on warranty coverage.
Cautions
A caution indicates the possibility of damage to the device.
• Do not place the humidifier directly onto carpet, fabric, or other flammable materials.
• Do not place the device in or on any container that can collect or hold water. Take precautions to protect furniture from water damage.
• Do not fill the water tank above the maximum fill line. Damage to the humidifier or therapy device may occur. If the water tank is
overfilled, water may leak out of the tank inlet (located on the back of the tank) when installing the tank lid.
• Use only room temperature distilled water in the tank. Do not put any chemicals or additives into the water. Possible airway
irritation or damage to the water tank may result.
• Remove the tank, empty all water, and replace the empty tank before transporting the humidifier base.
• Do not attempt to fill the water tank while it is still inside the humidifier.
• To avoid spilling, do not disconnect the humidifier from the therapy device with water in the tank. Remove the water tank from
the humidifier before disconnecting the therapy device.
• Do not turn the humidifier on without the water tank installed. The Humidifier setting must remain “off” if there is no water in
the water tank.
• The humidifier door must be set in the open position before removing the water tank. Do not remove the water tank without
making sure that the humidifier door locks into the open position.
• Do not move the humidifier while the water tank has water in it.
• Use a mild liquid dishwashing detergent only for either hand washing or when using a dishwasher.
• Only the hospital and institution cleaning procedures listed in this manual are recommended by Philips Respironics. Use of other
cleaning and disinfecting processes, not specified by Philips Respironics, may affect the performance of the product.
2
Contraindications
Studies have shown that the following pre-existing conditions may contraindicate the use of CPAP therapy for some patients:
• Bullous Lung Disease
• Pathologically Low Blood Pressure
• Bypassed Upper Airway
• Pneumothorax
• Pneumocephalus has been reported in a patient using nasal Continuous Positive Airway Pressure. Caution should be used when
prescribing CPAP for susceptible patients such as those with: cerebral spinal fluid (CSF) leaks, abnormalities of the cribriform
plate, prior history of head trauma, and/or pneumocephalus. (Chest 1989; 96:1425-1426)
The use of positive airway pressure therapy may be temporarily contraindicated if you exhibit signs of a sinus or middle ear
infection. Not for use with patients whose upper airways are bypassed. Contact your health care professional if you have any
questions concerning your therapy.
Refer to the instructions for use that accompanied your therapy device for any additional contraindications that may be specific to
the use of that device.
Symbol Key
The following symbols may appear on the device:
Symbol
Definition
Maximum Fill Line
Hot Water, Hot Surface
Symbol
IP22
Definition
Drip Proof Equipment
Type BF Applied Part
Follow Instructions for Use
System Overview
The System One Heated Humidifier attaches to the therapy device and provides an air outlet port to connect a breathing circuit.
The breathing circuit is comprised of patient tubing, a mask, and in some instances a separate exhalation device. The patient tubing
can be Respironics heated tubing, 22 mm (non-heated) performance tubing or 15 mm (non-heated) performance tubing. For
information related to the mask to be used, including any need for a separate exhalation device, consult the instructions for use that
accompany both the mask and therapy device.
The System One Heated Humidifier with Heated Tubing is designed to deliver humidification to provide added comfort during
therapy. This humidification level is controlled through the output of the heated humidifier as well as the temperature of the
optional heated tubing. Use of these two accessories allows for a comfortable level of humidity to be maintained at the mask.
The System One Heated Humidifier is comprised of the following components:
• Heated Humidifier - The heated humidifier is the primary source of humidification. Humidification is controlled by adjusting
the temperature of the heater plate. The heater plate is then used to heat water found in the water tank. This manual includes
instructions that explain how to set up and take of the heated humidifier. For instructions on how to adjust the output of the
heated humidifier, refer to the instructions for use that accompanied the therapy device.
• Water Tank - The water tank stores the water that will be used by the heated humidifier. This manual includes instructions that
cover how to fill up and take care of the water tank.
• Heated Tubing - The heated tubing is an optional accessory that is used, along with the heated humidifier, to control the
provided humidification. This is accomplished by controlling the temperature of the air in order to ensure that it does not cool
down prior to reaching the mask. This manual includes instructions that cover how to connect and take care of the heated tubing.
For instructions on how to adjust the temperature of the heated tubing, refer to the instructions for use that accompanied the
therapy device.
3
Available System One Heated Humidifiers
The System One Heated Humidifier is available in the following configurations:
Heated Humidifier - This humidifier provides moisture to the patient circuit. It has a standard air outlet port for
use with Philips Respironics 15 and 22mm tubing.
Heated Humidifier with Heated Tubing - This humidifier provides moisture to the patient circuit but also
allows for the option of heated tubing. In order to function with the heated tubing, it has a modified air outlet port
that includes both a 3-pin connector and a heated tubing locking mechanism. The heated tubing compatible System
One Heated Humidifier can be seen in the “Connecting the Optional Heated Tubing” section of this manual.
System Features and Contents
IMPORTANT: Read and understand the entire manual for your therapy device before attempting to use this humidifier.
Air Outlet Port
Water Tank
Flexible Heated Tubing
(optional accessory)
Humidifier Door
Air Inlet Port
Humidifier
(connects to
Therapy Device)
Heater Plate
Maximum Fill Lines
Humidifier Connector End
This figure illustrates many of the device features and contents, described in the table below.
Item
Description
Humidifier
Connect your therapy device here.
Air Inlet Port
Connects to the outlet port on the therapy device.
Air Outlet Port (conical, 22 mm)
(Standard Port shown here)
Connect the patient circuit here. (If you are using the optional heated tubing, this outlet port
will look slightly different. Refer to “Connecting the Optional Heated Tubing” section of this
manual.)
Heater Plate
Warms the water in the water tank.
Humidifier Door
Open the door to access the water tank.
Humidifier Door Lever
Lift up on the lever to open the humidifier door.
Water Tank
The removable water tank holds the water for humidification.
Maximum Fill Lines
The fill lines indicates the maximum water level for safe operation. (Found on front and both
sides of tank.)
Flexible Heated Tubing
(optional)
The optional heated tube connects from the humidifier to the patient’s mask.
Humidifier Connector End
Connect this end of the tubing to the humidifier.
Note: This humidifier is specified for use with Philips Respironics REMstar and BiPAP therapy devices only.
4
Connecting the Therapy Device
1. When using a humidifier, the patient circuit attaches to the air outlet port on the humidifier.
2. To connect the therapy device to the humidifier, first you must remove the side cover on the therapy device. Press
in the tab on the side cover and pull the cover away from the unit.
Note: Therapy device shown is an example. Actual therapy device may vary.
Therapy Device
Tab
Side Cover
3. Next, line up the components side by side. Make sure that the guides on the humidifier fit into the slots on the
therapy device and the air outlet port on the therapy device fits into the air inlet port on the humidifier.
Therapy Device
Humidifier
Air Inlet Port
Air Outlet Port
Guides
Slots
4. While holding both the therapy device and the humidifier, pull the release latch (on the bottom of the humidifier)
and press the two units together until they snap into place. Let go of the release latch. Make sure that the therapy
device and the humidifier are completely seated against each other.
Humidifier
(bottom view)
Release Latch
Release Latch
5
Connecting the Optional Heated Tubing
1. To attach the optional heated tubing to the humidifier, line up the humidifier connector end of the tubing with the
Heated Tubing compatible air outlet port on the humidifier. Make sure the 3-pin connector at the top of the tube
lines up with the opening at the top of the air outlet port. Press the tubing into place over the air outlet port until
the tabs on the side of the tube click into place in the slots on the side of the outlet port.
Heated Tubing
3 Pin Connector
Heated Tubing
Air Outlet Port
Slot
Tabs
Note: Non-heated Philips Respironics tubing (15 or 22 mm) can still be used with this humidifier with the heated tubing air
outlet port. Simply connect the tubing to the air outlet port. Refer to the therapy device manual for setup instructions.
Disconnecting the Optional Heated Tubing
1. To remove the heated tubing, press in the tabs on the side of the tubing connector and pull the tubing away from
the outlet port.
Heated Tubing
Heated Tubing
Air Outlet Port
Tab
6
Disconnecting the Therapy Device
CAUTION: To avoid spilling, do not disconnect the humidifier from the therapy device with water in the tank.
Remove the water tank from the humidifier before disconnecting the therapy device.
1. Grasp the release latch on the bottom of the humidifier.
2. While holding both the therapy device and the humidifier, pull the release latch and pull the two units apart.
Humidifier
(bottom view)
Release Latch
Release Latch
3. If you will be using the therapy device without the humidifier, reattach the side cover to the therapy device.
Daily Use
1. Place the connected therapy device with humidifier on a firm, flat surface lower than your sleeping position.
WARNING: The humidifier must always be positioned below the breathing circuit connection at the mask and
the air outlet on the device. The humidifier must be level for proper operation.
CAUTION: Do not place the humidifier directly onto carpet, fabric, or other flammable materials.
CAUTION: Do not place the device in or on any container that can collect or hold water. Take precautions to
protect furniture from water damage.
CAUTION: Do not turn the humidifier on without the water tank installed. The Humidifier setting must remain
“off” if there is no water in the water tank.
CAUTION: Do not attempt to fill the tank while it is still inside the humidifier.
WARNING: Allow the humidifier heater plate and water to cool down for approximately 15 minutes before
removing the water tank. A burn may result from: touching the heater plate, coming in contact with the heated
water, or touching the tank pan.
2. Lift up on the release lever to open the humidifier door until it locks in an open position. You will hear a “click”
once the door is opened far enough to remain in an open position. Remove the water tank by grasping the front of
the tank and sliding it out of the humidifier base.
CAUTION: The humidifier door must be set in the open position before removing the water tank. Do not
remove the water tank without making sure that the humidifier door locks into the open position.
Cover Release Lever
Grasp the Water Tank
on top and bottom
7
3. Press the tab in the hole on top of the tank in toward the front of the tank. Gently remove the tank lid from the
tank base and set aside. Empty any remaining water from the base of the tank.
Tab
Hinges
Tank Lid
Tank Base
Middle Seal
4. Rinse the tank with water. With the water tank sitting on a flat surface, fill it with distilled water (approximately
325 ml) no higher than the maximum fill line located on the front and both sides of the tank.
Tank Base
Tank Lid
Maximum Water Fill Lines
Note: Clean the water tank before first use. Refer to the “Home Cleaning” section in this manual.
CAUTION: Use only room temperature distilled water in the tank. Do not put any chemicals or additives into
the water. Possible airway irritation or damage to the water tank may result.
CAUTION: Do not fill the water tank above the maximum fill line. Damage to the humidifier or therapy device
may occur. If the water tank is overfilled, water may leak out of the tank inlet (located on the back of the tank)
when installing the tank lid.
8
5. Reassemble the tank by placing the hinges on the tank lid over the 2 tabs on the back of the tank base. Close the
lid until the tab on the lid snaps back under the lip in the tank base. Inspect the tank. When it is closed correctly,
the lid should be seated completely on the middle seal and it should sit snugly on the tank base so the tab can easily
snap back in place.
Hinges
Tab
Tank Lid
Tank Base
Middle Seal
Note: If the lid does not close easily onto the base, separate the two parts, reassemble the tank, and inspect it again.
CAUTION: Do not fill the water tank above the maximum fill line. Damage to the humidifier or therapy device
may occur. If the water tank is overfilled, water may leak out of the tank inlet (located on the back of the tank)
when installing the tank lid.
6. Slide the water tank back into the humidifier.
WARNING: When installing the tank, do not allow any water to spill into the humidifier or therapy device.
CAUTION: Do not move the humidifier while the water tank has water in it.
7. Plug the power supply cord into the back of the therapy device.
8. Plug the AC power cord into the power supply provided with your therapy device, and then plug the AC power
cord into an electrical outlet that is not controlled by a wall switch.
IMPORTANT: You must use the 80W power supply when using the heated tube humidifier with your therapy
device. The appropriate power supply can be identified by the
symbol.
9. Attach the flexible tubing from the patient circuit to the humidifier’s air outlet port. (If using the optional heated
tubing, Refer to “Connecting the Optional Heated Tubing” section of this manual.)
IMPORTANT: Before each use, examine the flexible tubing for any kinks, damage, or debris. If necessary, clean
the tubing to remove the debris. Replace any damaged tubing.
10. Turn on the airflow on your device and begin therapy.
Note: For complete instructions on how to turn on the airflow, refer to the manual included with your therapy device.
11. Put on your mask assembly when the air starts to flow.
Note: If you are having trouble with your mask, refer to the instructions included with the mask.
12. Refer to your therapy device manual for complete instructions on how to adjust both the Heated Humidifier and
the optional Heated Tubing settings to achieve the desired humidity.
CAUTION: Do not turn the humidifier on without the water tank installed. The Humidifier setting must remain
“off” if there is no water in the water tank.
13. Refer to the manual included with your therapy device for instructions to turn off therapy.
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Using the Heated Tubing
Refer to the instructions for use that accompanied the therapy device for adjusting the warming and/or
humidification level of the tubing. The heated tubing can be used with the following Philips Respironics
families of devices: System One sleep therapy devices, C-Series ventilatory support systems, and A-Series
ventilatory support systems.
Home Cleaning Instructions: Water Tank
Hand washing can be performed daily. Dishwashing can be performed once a week.
1. Turn the humidifier setting off, turn the therapy device off, and allow the heater plate and water to cool.
WARNING: Allow the humidifier heater plate and water to cool down for approximately 15 minutes before
removing the water tank. A burn may result from: touching the heater plate, coming in contact with the heated
water, or touching the tank pan.
2. Open the humidifier door with the release lever, and then slide the water tank out of the humidifier base.
3. Press the tab in the hole on top of the tank in toward the front of the tank. Gently remove the tank lid from the
tank base. Empty any remaining water from the base of the tank.
4. Wash the parts of the tank in the dishwasher (top shelf only) or in a solution of warm water and a mild liquid
dishwashing detergent. Gently wash the middle seal. Rinse the parts with clean water. Wipe the parts completely
on the top and bottom. Allow them to air dry.
CAUTION: Use a mild liquid dishwashing detergent only for either hand washing or when using a dishwasher.
WARNING: Empty and clean the water tank daily to prevent mold and bacteria growth. Wipe the seal
completely.
5. Inspect the tank and seal for damage.
Note: Never use the water tank if the tank lid does not fit comfortably on the tank base.
6. Before using the tank, fill it with distilled water (per the directions in the “Daily Use” section) no higher than the
maximum fill line located on the front and sides of the tank.
7. Reassemble the tank by placing the hinges on the tank lid over the 2 tabs on the back of the tank base. Close the
lid until the tab on the lid snaps back under the lip in the tank base. Inspect the tank. When it is closed correctly,
the lid should be seated completely on the middle seal and it should sit snugly on the tank base so the tab can
easily snap back in place. Inspect the water tank for any leaks or damage. If the water tank shows signs of wear or
damage, contact your home care provider for a replacement.
Note: If the lid does not close easily onto the base, separate the two parts, reassemble the tank, and inspect it again.
Home Cleaning Instructions: Humidifier Base
WARNING: Allow the humidifier heater plate and water to cool down for approximately 15 minutes before
removing the water tank. A burn may result from: touching the heater plate, coming in contact with the heated
water, or touching the tank pan.
WARNING: Before cleaning the humidifier, always remove from the therapy device.
1. Clean the humidifier base and heater plate by wiping it with a damp cloth. Allow the platform to air dry before
reconnecting to the therapy device.
2. Inspect the humidifier base for any damage and replace it if necessary.
3. Clean the humidifier outlet port by using a damp bottle brush or a damp cloth. Insert the brush or cloth
approximately 7 cm (2.75 inches) into the outlet opening while cleaning.
10
Home Cleaning Instructions: Heated Tubing
Clean the heated tubing before first use and weekly. For multi-patient use, complete the steps in the “Hospital and
Institution Disinfection” section before each new user.
1. Disconnect the heated tubing from the heated humidifier. Refer to the “Disconnecting the Optional Heated
Tubing” section earlier in this manual.
2. Gently wash the heated tubing, including the connectors, using a commercially available anionic detergent (e.g.
Medizyme) to adequately remove adhering substances from the tubing.
Note: Be sure to clean the entire inner surface of the tube by ensuring it is fully immersed in the detergent
solution during gentle agitation by hand.
Note: Be sure to thoroughly rinse all soap residue from the connectors and tube, and air dry before the next use.
3. Rinse with 3 gallons (11.4 liters) of water, and allow to air dry out of direct sunlight.
4.Visually inspect the tubing, including hte connectors, for cleanliness. Repeat the cleaning steps if not visually clean.
5. Inspect the heated tubing for damage or wear (cracking, crazing, tears, punctures, etc.). Discard and replace if
necessary.
Hospital and Institution Disinfection: Water Tank and Heated Tubing
If using the water tank and heated tubing on multiple users, complete the following steps to clean and disinfect the
water tank and heated tubing before each new user.
CAUTION: Only the hospital and institution cleaning and disinfection procedures listed in this manual are
recommended by Respironics. Use of other disinfection procedures cannot be guaranteed to maintain the
performance or durability of the product. Follow the manufacturer’s instructions of the disinfection procedures.
Cleaning Prior to Disinfection
Clean the water tank and heated tubing before disinfection. Refer to the “Home Cleaning Instructions: Water Tank”
and “Home Cleaning Instructions: Heated Tubing” sections.
Disinfection
The following processes can be used to disinfect the water tank and heated tubing for a maximum of 60 cycles:
• Thermal Disinfection: Immersion in a (tap) water bath at 75° C ± 2° C for 30 minutes
• Cidex
Note: Thoroughly rinse the Humidifier Connector End with water and air dry before the next use.
• Cidex OPA
Note: Thoroughly rinse the Humidifier Connector End with water and air dry before the next use.
CAUTION: Treat the water tank and heated tubing as different medical devices when rinsing them with water.
For example, the water tank and heated tubing cannot be rinsed in the same volume of water.
CAUTION: Use 3 gallons (11.4) liters as the rinse volume when following the instructions.
After Disinfection
1. Inspect the water tank and heated tubing for damage or wear (cracking, crazing, tears, punctures, etc). Discard and
replace if necessary.
2. After the final water rinse described in the chemical disinfection instructions, separately rinse the water tank and
heated tubing a minimum of 1 time each in at least 3 gallons (11.4 liters) of water and air dry out of direct sunlight.
11
Service
The humidifier does not require routine servicing. If any part of the humidifier is worn or damaged, contact Philips
Respironics or your home care provider. See the “Troubleshooting” section in this manual for additional information.
Traveling with the System
Packing the System
1. Remove the water tank and empty all water.
2. Put the empty water tank back into the device.
3. Pack your humidifier in your carry-on luggage.
CAUTION: Do not move the humidifier while the water tank has water in it.
When you are traveling, the optional carrying case for your therapy device can be used for carry-on luggage only. The
carrying case will not protect the humidifier if it is put through checked baggage.
For your convenience at airport security stations, there is a note on the bottom of the humidifier stating that it is medical
equipment. It may be helpful to bring this manual along with you to help security personnel understand the device.
If you are traveling to a country with a line voltage different than the one you are currently using with the therapy
device, a different power cord or an international plug adapter may be required to make your power cord compatible
with those where you visit. Contact your home care provider for additional information.
Disposal
Dispose of this device in accordance with local regulations.
How to Contact Philips Respironics
To have your device serviced, contact your home care provider. If you need to contact Philips Respironics directly,
call the Philips Respironics Customer Service department at 1-800-345-6443 or 1-724-387-4000. You can also use the
following address:
Respironics, Inc.
1001 Murry Ridge Lane
Murrysville, PA 15668
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Troubleshooting
The table below lists some of the problems you may experience with your humidifier and possible solutions.
Problem
Why it Happened
What to Do
Nothing happens when
you apply power to the
humidifier.
Loss of AC/DC power or
the device is unplugged.
Verify that the humidifier and therapy device are properly plugged in.
Make sure the AC power cord is connected correctly to the power
supply and the power supply cord is correctly plugged into the wall.
If the problem continues to occur, contact your home care provider.
Return the humidifier, therapy device, and power supply to your
provider to determine if the problem is with the therapy device,
humidifier, or power supply.
High Leak
The tubing is not
connected correctly and
doesn’t seal properly.
Remove your mask and tubing and check for kinks or tears. If it
is torn or damaged, contact your home care provider or Philips
Respironics for replacement tubing and/or mask.
If the tubing is not damaged, reattach your tubing, turn on the
airflow, and check to make sure you do not still feel air coming out
of the port area.
The therapy device is not
seated correctly against
the humidifier.
Remove the therapy device from the humidifier and reconnect. Make
sure the air inlet port on the humidifier connects securely to the air
outlet port on the device.
If high leak persists, issue may be caused by a misaligned or damaged
seal. Seals are not user-serviceable components. Please contact your
home care provider or Philips Respironics.
The humidifier tank is not
properly seated in the
humidifier.
Remove the water tank from the humidifier base, and then slide the
tank back in the humidifier, making sure it is pushed back as far as it
can go.
If high leak persists, issue may be caused by a misaligned or damaged
seal. Seals are not user-serviceable components. Please contact your
home care provider or Philips Respironics.
There is no communication
between the therapy
device and the humidifier.
Following the “Daily Use” section earlier in this manual, check the
outlet power and verify that the humidifier and therapy device are
properly plugged in. Make sure the AC power cord is connected
correctly to the therapy device’s power supply. Make sure the AC
power cord is correctly plugged into the wall.
If the problem continues to occur, contact your home care provider.
Return the humidifier, therapy device, and power supply to your
provider, to determine if the problem is with the therapy device,
humidifier, or power supply.
The therapy device is not
seated properly against the
humidifier.
Remove the therapy device from the humidifier and reconnect it.
Make sure the air inlet port on the side of the humidifier connects
securely to the air outlet port on the side of the device.
Using the wrong power
supply.
If you are using the optional heated tubing, make sure you use the
correct 80W power supply.
Heated tubing is not
connected properly or is
damaged.
Remove the heated tubing and check for damage. If it is not
damaged, reconnect the heated tubing. If the problem continues,
contact your home care provider.
The heater plate is not
heating.
Check the power connections to the humidifier. If the problem
continues, contact your home care provider or Philips Respironics.
Note: If the water is not heating, you can temporarily use the
humidifier as an unheated pass-over humidifier.
The humidifier is cracked or
damaged.
The humidifier was
dropped or mishandled.
If the humidifier does not operate properly after being dropped or
mishandled, contact your home care provider or Philips Respironics.
The therapy device is
operating but the humidifier’s
airflow is low or stopped.
The humidifier has an
airflow obstruction.
Contact your home care provider. Return the humidifier and power
supply to your provider to determine the problem.
The humidifier LED icon on
the therapy device is flashing.
13
Problem
Why it Happened
What to Do
The water tank’s middle seal
is damaged.
The seal may become
damaged during use.
Check the seal for any tears or other damage. If it is damaged,
contact your home care provider.
Excessive condensation in
the tubing.
The humidity level setting
is too high.
Reduce the humidity level setting.
The humidifier is
positioned incorrectly.
Verify that the humidifier and therapy device are away from air
conditioning equipment.
Using the wrong power
supply.
Make sure you use the correct 80W power supply. The correct
power supply should have the
symbol.
Heated Tubing setting is set
to zero.
Make sure the Heated Tubing setting is not set to zero. Refer to your
therapy device’s user manual for instructions.
Humidifier door was lifted
past the locked open
position.
The humidifier door can be easily reattached.
With the water tank removed, align the hinge side of the door with
the back of the humidifier in a fully open position (see figure below).
Make sure the hinges are aligned with the grooves of the humidifier.
Rotate the door closed.You will need to apply pressure until the
door snaps past the locked open position.Verify that the door is
working properly.
Heated tube is not warming.
The humidifier door has
been accidentally removed
from the humidifier.
If further assistance is needed, contact your home care provider.
The humidifier has fallen off
your table or night stand.
The humidifier may not
have been properly seated
on the night stand, or the
placement of the tubing
may have caused the device
to fall.
Always make sure your humidifier is placed on a hard, flat surface
so the rubber feet on the bottom of the humidifier base can adhere
to the surface (make sure there is no fabric under the base). The
humidifier must be level for proper operation.
Also, place the humidifier away from the edge of the night stand or
table, so it doesn’t accidentally get knocked off the table.
If the humidifier falls and water gets into the therapy device, drain all
water out of the therapy device. Allow it to air dry to make sure it is
completely dry before reapplying power.
If the placement of the tubing causes the humidifier to fall, make sure
that you use proper hose management when setting up your device.
Route the tubing behind the bed’s headboard.
If the humidifier does not operate correctly after falling, contact your
home care provider or Philips Respironics.
Note: For information on troubleshooting your therapy device, see the manual included with your therapy device.
14
System One Heated Humidifier Specifications
Environmental
Operating Temperature: 5° to 35° C (41° to 95° F)
Storage Temperature: -20° to 60° C (-4° to 140° F)
Relative Humidity (operating & storage): 15 to 95% (non-condensing)
Atmospheric Pressure: 77 to 101 kPa (0 - 2286 m / 0 - 7500 ft)
Physical
Dimensions: 18 x 14 x 10 cm (7” L x 5.5” W x 4” H)
Weight: Approximately 0.89 kg (1.95 lbs.)
Water Capacity
325 ml (11 oz.) at recommended water level
Standards Compliance This device is designed to conform to the following standards:
IEC 60601-1 General Requirements for Safety of Medical Electrical Equipment
EN ISO 8185 General Requirements for Humidification Systems
Electrical (When the heated humidifier is used with a Philips Respironics therapy device)
AC Power Consumption (with 60W power supply): 100 – 240 VAC, 50/60 Hz, 2.1 A
AC Power Consumption (with 80W power supply): 100 – 240 VAC, 50/60 Hz, 2.0 A
DC Power Consumption: 12 VDC, 6.67 A
Type of Protection Against Electric Shock: Class II Equipment
Degree of Protection Against Electric Shock: Type BF Applied Part
Degree of Protection against Ingress of Water: Drip Proof, IP22
Mode of Operation: Continuous
Electromagnetic Compatibility: The device meets the requirements of EN 60601-1-2, 2nd edition.
Heater Plate
Max Temperature: 75° C (167° F)
Pressure Drop with Humidifier
Max.: 0.3 cm H2O at 60 LPM flow
Humidity
Humiditymin Output: 10 mg H2O/L
Measured @ max flow, 35° C, 15% RH.
15
Heated Tubing Specifications
Maximum Recommended Pressure
25 cm H2O
Inner Diameter
15 mm (0.6 in.)
Length
1.83 m (6 ft.)
Heated Tubing Temperature Range
16° to 32º C (60° to 89° F)
Heated Tubing Temperature Cut-out
≤ 41° C (≤ 106° F)
Material
Flexible plastic and electrical components
Electrical (Heated tubing is powered by the attached heated humidifier)
Refer to “Electrical” section of System One Heated Humidifier Specifications
Environmental
Refer to “Environmental” section of System One Heated Humidifier Specifications
16
Limited Warranty
Respironics, Inc. warrants that the system shall be free from defects of workmanship and materials and will perform in
accordance with the product specifications for a period of two (2) years from the date of sale by Respironics, Inc. to
the dealer. If the product fails to perform in accordance with the product specifications, Respironics, Inc. will repair
or replace – at its option – the defective material or part. Respironics, Inc. will pay customary freight charges from
Respironics, Inc. to the dealer location only. This warranty does not cover damage caused by accident, misuse, abuse,
alteration, water ingress, and other defects not related to material or workmanship. The Respironics, Inc. Service
department shall examine any devices returned for service, and Respironics, Inc. reserves the right to charge an
evaluation fee for any returned device as to which no problem is found after investigation by Respironics, Inc. Service.
This warranty is non-transferable by unauthorized distributors of Respironics, Inc. products and reserves the right
to charge dealers for warranty service of failed product not purchased directly from Respironics, Inc. or authorized
distributors.
Respironics, Inc. disclaims all liability for economic loss, loss of profits, overhead, or consequential damages which
may be claimed to arise from any sale or use of this product. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty is given in lieu of all other express warranties. In addition, any implied warranties – including any
warranty of merchantability or fitness for the particular purpose – are limited to two years. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state.
To exercise your rights under this warranty, contact your local authorized Respironics, Inc. dealer or contact
Respironics, Inc. at:
1001 Murry Ridge Lane
Murrysville, Pennsylvania 15668-8550
1-724-387-4000
Shield_Black_2013
Version 1.1 – 25 October 2013
1095653
1095419 R03
HM 4/19/2016
EN-DOM
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