Instruction Manual
M5100 Series
Instruction Manual
M5100 Series
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Thank you for purchasing this product. FLIR Systems, Inc. is committed to providing our customers with a
high quality, reliable security solution.
This manual refers to the following models:
M5104 (4–channel)
M5108 (8–channel)
M5116 (16–channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.flir.com/security/pro
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1
Important Safeguards ..........................................................................1
1.1
General Precautions.................................................................... 1
1.2
Installation................................................................................. 1
1.3
Service ..................................................................................... 3
1.4
Use.......................................................................................... 4
2
Getting Started (M5100 Series) .............................................................5
3
Front Panel (M5100 Series)...................................................................6
4
Rear Panel (M5100 Series)....................................................................7
5
Basic Setup (M5100 Series) ..................................................................8
5.1
Step 1: Connect the BNC Cameras................................................. 8
5.2
Step 2: Connect the Mouse........................................................... 8
5.3
Step 3: Connect the Ethernet Cable ................................................ 8
5.4
Step 4: Connect the Monitor.......................................................... 8
5.5
Step 5: Connect the Power Adapter and Power on the DVR.................. 9
5.6
Step 6: Creating a New, Secure Password........................................ 9
5.7
Step 7: Upgrade Firmware to Latest Version (if Available) .................... 9
5.8
Step 8: Verify Camera Image ....................................................... 10
5.9
Step 9: Set the Time .................................................................. 10
5.10
Default System Password & Port Numbers ..................................... 10
5.10.1 FLIR Cloud™ ................................................................ 10
5.11
Quick Access to System Information ............................................. 11
6
About MPX........................................................................................ 12
6.1
What types of cabling and run lengths does MPX work with? .............. 12
7
Mouse Control .................................................................................. 13
8
Remote Control ................................................................................. 14
8.1
Setting the Remote Control Address ............................................. 15
9
Using the System .............................................................................. 16
9.1
On-Screen Display .................................................................... 16
9.2
Using the Quick Menu................................................................ 16
9.3
Adjusting Camera Settings.......................................................... 17
9.4
Using the Navigation Bar ............................................................ 19
9.5
Using the Camera Toolbar .......................................................... 19
9.5.1 Using Instant Playback .................................................... 19
9.5.2 Using Digital Zoom in Live Display ..................................... 20
9.5.3 Using Real-time Backup .................................................. 20
9.6
Using the Virtual Keyboard.......................................................... 20
10
Setting The Time ............................................................................... 22
11
Recording......................................................................................... 23
11.1
Video Recording Types .............................................................. 23
11.2
Main Stream and Sub Stream ...................................................... 23
11.3
Setting up Scheduled or Manual Recording .................................... 23
11.4
Configuring Hard Drive Overwrite ................................................. 24
12
Playback .......................................................................................... 25
12.1
Playing Back Video from the Hard Drive......................................... 25
12.2
Playback Controls ..................................................................... 26
12.3
Playing Back from a USB Drive .................................................... 26
12.4
Using Smart Search .................................................................. 27
13
Backup............................................................................................. 29
13.1
Formatting the USB Thumb Drive ................................................. 29
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13.2
13.3
13.4
Backing up Video...................................................................... 30
Using Video Clip Backup ............................................................ 32
Viewing Backup Files................................................................. 33
13.4.1 Viewing Backup Files on PC ............................................. 33
13.4.2 Viewing Backup Files on Mac ........................................... 35
14
Managing Passwords and User Accounts............................................. 39
14.1
Changing Passwords................................................................. 39
14.2
Adding Users ........................................................................... 40
14.3
Modifying Users ....................................................................... 41
14.4
Deleting Users ......................................................................... 41
14.5
Account Groups ....................................................................... 42
14.6
Adding Groups ......................................................................... 42
14.7
Modifying Groups ..................................................................... 43
14.8
Deleting Groups ....................................................................... 43
15
Using the Main Menu ......................................................................... 44
15.1
Camera .................................................................................. 44
15.1.1 Recording..................................................................... 44
15.1.2 Configuring Recording Quality .......................................... 45
15.1.3 Configuring Audio Recording ............................................ 47
15.1.4 Configuring Snapshot Recording Settings............................ 47
15.1.5 Configuring Video Overlay Settings .................................... 48
15.1.6 Creating Custom Channel Names...................................... 50
15.1.7 Adding a Remote Device ................................................. 50
15.1.8 Selecting Cable Type ...................................................... 50
15.1.9 Upgrading Camera Firmware (Advanced) ............................ 51
15.2
Info ........................................................................................ 52
15.2.1 HDD Info ...................................................................... 53
15.2.2 Record Info ................................................................... 54
15.2.3 Version ........................................................................ 55
15.2.4 Alarm Status ................................................................. 55
15.2.5 Online Users ................................................................. 57
15.2.6 Load............................................................................ 58
15.2.7 Test............................................................................. 59
15.2.8 BPS ............................................................................ 59
15.2.9 Log ............................................................................. 60
15.3
Setting.................................................................................... 61
15.3.1 Network ....................................................................... 62
15.3.2 Selecting DHCP or Static IP Address (TCP/IP) ...................... 62
15.3.3 Configuring System Ports (Connection)............................... 62
15.3.4 Configuring DDNS Settings .............................................. 63
15.3.5 Configuring Email Alerts .................................................. 64
15.3.6 Event........................................................................... 66
15.3.7 Configuring Motion Detection............................................ 66
15.3.8 Configuring Video Loss Settings ........................................ 68
15.3.9 Configuring Tamper Detection ........................................... 69
15.3.10 Configuring Hard Drive Warnings....................................... 73
15.3.11 Configuring Network Warnings .......................................... 74
15.3.12 Storage........................................................................ 75
15.3.13 Configuring the Video Recording Schedule .......................... 75
15.3.14 Configuring Pre-Recording ............................................... 76
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15.4
15.3.15 Configuring the Snapshot Schedule ................................... 77
15.3.16 Configuring Holidays....................................................... 78
15.3.17 Formatting the Hard Drive ................................................ 80
15.3.18 Configuring Hard Drive Type ............................................. 80
15.3.19 Configuring General System Settings ................................. 81
15.3.20 Setting the Monitor Resolution (Display) .............................. 82
15.3.21 Saving Your System Configuration to a USB Thumb
Drive ........................................................................... 83
15.3.22 Setting the System to Factory Defaults................................ 85
15.3.23 Upgrading Firmware from USB.......................................... 85
Shutdown................................................................................ 86
16
Connecting to Your System Over the Internet on PC or Mac .................... 87
16.1
System Requirements................................................................ 87
16.2
Step 1 of 3: Connect your System to Your Router ............................. 88
16.3
Step 2 of 3: Obtain the system’s Device ID...................................... 88
16.4
Step 3 of 3: Connect to the System Over the Internet ........................ 88
17
Using FLIR Cloud™ Client for PC or Mac .............................................. 92
17.1
Home Page ............................................................................. 92
17.2
Live View ................................................................................ 92
17.2.1 Live View Controls.......................................................... 93
17.2.2 Opening Live View in Multiple Monitors ............................... 95
17.3
Controlling PTZ Cameras ........................................................... 96
17.3.1 PTZ Presets.................................................................. 97
17.3.2 PTZ Tours..................................................................... 98
17.3.3 PTZ Pattern .................................................................. 99
17.3.4 PTZ Scan ................................................................... 100
17.3.5 PTZ Pan..................................................................... 100
17.4
Playback............................................................................... 100
17.5
Playback Controls ................................................................... 102
17.6
Downloading Video to your Computer Hard Drive........................... 103
17.7
Alarm ................................................................................... 104
17.8
Log ...................................................................................... 105
17.9
E-map .................................................................................. 107
17.10 Devices ................................................................................ 110
17.11 Device Config ........................................................................ 111
17.12 Alarm CFG ............................................................................ 112
17.13 Tour & Task ........................................................................... 116
17.14 Account ................................................................................ 117
17.14.1 Managing User Accounts ............................................... 117
17.14.2 Managing Roles........................................................... 119
17.15 General ................................................................................ 121
17.15.1 Basic ......................................................................... 121
17.15.2 File ........................................................................... 122
17.15.3 Alarm Prompt .............................................................. 123
17.15.4 Version ...................................................................... 124
18
Connecting to Your System Using Smartphone or Tablet Apps.............. 126
18.1
iPhone / iPad ......................................................................... 126
18.1.1 Prerequisites ............................................................... 126
18.1.2 Connecting to your System on iPhone / iPad ...................... 126
18.1.3 Live View Interface ....................................................... 127
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18.2
18.1.4 Controlling PTZ Cameras...............................................
18.1.5 Viewing Snapshots and Videos with Local Files ..................
18.1.6 Using Playback Mode on iPhone / iPad .............................
18.1.7 Enabling Push Notifications ............................................
18.1.8 Using the Event List ......................................................
18.1.9 Using Favorites ............................................................
18.1.10 Using the E-Map ..........................................................
18.1.11 Device Manager...........................................................
18.1.12 Adding Devices Using an IP or DDNS Address
(Advanced) .................................................................
Android ................................................................................
18.2.1 Prerequisites ...............................................................
18.2.2 Connecting to your System on Android .............................
18.2.3 Live View Interface .......................................................
18.2.4 Controlling PTZ Cameras...............................................
18.2.5 Viewing Snapshots and Videos with Local Files ..................
18.2.6 Using Playback Mode on Android ....................................
18.2.7 Enabling Push Notifications ............................................
18.2.8 Using the Event List ......................................................
18.2.9 Using Favorites ............................................................
18.2.10 Using the E-Map ..........................................................
18.2.11 Device Manager...........................................................
18.2.12 Adding Devices Using an IP or DDNS Address
(Advanced) .................................................................
129
130
131
132
134
135
136
138
139
141
141
141
142
143
144
144
145
147
147
149
150
150
19
DDNS Setup (Advanced) .................................................................. 152
19.1
Accessing your System within a Local Network (LAN) ..................... 152
19.1.1 Step 1 of 3: Connect your System to Your Router ................ 152
19.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 153
19.1.3 Step 3 of 3: Connect to the System’s Local IP
Address ..................................................................... 153
19.2
DDNS Setup—Access your System Remotely over the
Internet................................................................................. 155
19.2.1 Step 1 of 4: Port Forwarding ........................................... 155
19.2.2 Step 2 of 4: Create a DDNS Account ................................ 156
19.2.3 Step 3 of 4: Enable DDNS on the System .......................... 157
19.2.4 Step 4 of 4: Connect to the System’s DDNS Address ........... 158
20
RTSP Streaming (Advanced)............................................................. 162
21
Connecting a PTZ Camera (M5100 Series).......................................... 164
21.1
Controlling a PTZ Camera (Local DVR)........................................ 165
21.2
Advanced PTZ Controls ........................................................... 165
21.2.1 Presets ...................................................................... 166
21.2.2 Tours ......................................................................... 167
21.2.3 Pattern....................................................................... 167
21.2.4 Auto Scan .................................................................. 168
22
Connecting Cameras to the Local Area Network (LAN) ........................ 169
23
M5100 Series Hard Drive Installation ................................................. 171
23.1
Installing a Hard Drive.............................................................. 171
23.2
Removing the Hard Drive.......................................................... 172
23.3
Formatting Hard Drives ............................................................ 173
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24
Troubleshooting .............................................................................. 175
25
M5100 Series System Specifications ................................................. 177
26
Notices........................................................................................... 180
26.1
FCC/IC Notice........................................................................ 180
26.2
Modification........................................................................... 180
26.3
ROHS .................................................................................. 180
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1
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions: All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions: The safety and operating instructions should be retained for future reference.
3. Heed Warnings: Comply with all warnings on the product and in the operating
instructions.
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Important Safeguards
4. Polarization: Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
5. Power Sources: This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading: Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection: Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors: It is highly recommended that the product be connected to a surge
protector. Doing so will protect the product from damage caused by power surges.
Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS): Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation: Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments: Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
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Important Safeguards
12. Water and Moisture: Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat: The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories: Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables: Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
16. Mounting: The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
17. Camera Installation: Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing: Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service: Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
•
•
•
•
•
When the power supply cord or plug is damaged.
If liquid has been spilled or objects have fallen into the product.
If the product has been exposed to rain or water.
If the product has been dropped or the cabinet has been damaged
If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts: When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check: Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
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Important Safeguards
1.4 Use
1. Cleaning: Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination: When product is installed on a cart, product and cart
combination should be moved with care. Quick stops, excessive force, and uneven
surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry: Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning: For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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Getting Started (M5100 Series)
The system comes with the following components:
DVR (Digital Video Recorder)
12V DC power supply + power
cable
Remote control
(may not be exactly as shown)
USB mouse
Ethernet cable
HDMI cable
Quick start guides
Hard drive size, number of channels, and camera configuration may vary by model. Please
refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.
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Front Panel (M5100 Series)
1. USB port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
2. IR: Not supported.
3. IR receiver and LED indicators: IR receiver for the remote control. Keep the IR receiver clear from obstructions.
• ALARM: Not supported.
• NET: Glows when network is in normal state. Turns off when there is a network error.
• HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard
drive error.
• POWER: Glows to indicate the system is on.
4. FN: Performs special functions in some menus.
5. ESC: In menus, press to go back / exit menus. In playback, press to return to live view.
6. Directional buttons:
• ENTER: From live view, press once to open the System Information screen. In menus, press to confirm menu options.
• Directional buttons: Press to move cursor in menus. In live view, press up to
change split screen layout; press left / right to select channels when single-channel
mode is selected.
7. Power button: Press and hold to power off the system (system password required).
Press to power the system back on.
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Rear Panel (M5100 Series)
NOTE
DVR back panel shown below is for illustration purposes only. Your DVR model may appear slightly different, with the same ports in different positions on the back panel.
1.
2.
3.
4.
5.
Video input: Connect FLIR MPX or standard analog cameras to the system.
Audio IN/Audio OUT: RCA input and output for 1–channel audio recording.
HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
A/B: Connect RS485 cables.
NOTE
For full details on connecting PTZ cameras, see 21 Connecting a PTZ Camera (M5100 Series), page
164 for details.
6. USB port(s): Connect a USB mouse (included) or USB flash drive (not included) for
data backup or firmware updates.
7. VGA: Connect a VGA monitor (not included) to view the system interface.
8. DC12V: Connect the included power adapter.
9. ON/OFF switch: Turns the DVR on or off.
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Basic Setup (M5100 Series)
NOTE
DVR back panels shown below are for illustration purposes only. Your DVR model may appear slightly different, with the same ports in different positions on the back panel.
5.1 Step 1: Connect the BNC Cameras
• Connect FLIR MPX or standard analog cameras to the Video Input ports on the rear
panel of the DVR.
Push and twist the BNC connector clockwise to secure it to the BNC port.
5.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
5.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to a router on your network.
5.4 Step 4: Connect the Monitor
• Connect the included HDMI cable from the HDMI port to the TV or monitor
(recommended).
OR
• Connect a VGA cable (not included) from the VGA port to the monitor.
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Basic Setup (M5100 Series)
1. HDMI port.
2. VGA port.
5.5 Step 5: Connect the Power Adapter and Power on the DVR
1. Connect the included power adapter to the DC 12V port. Connect the end of the power
adapter to a wall socket or a surge protector.
2. Turn the power switch to ON to turn on the DVR.
At startup, the system performs a basic system check and runs an initial loading sequence.
After a few moments, the system loads a live display view and prompts you to create a
new, secure 6 character password.
5.6 Step 6: Creating a New, Secure Password
When using your system for the first time, you will be prompted to create a new, secure 6
character password.
• Enter a new, secure 6 character password for the DVR and click OK. Record your password and store it in a secure place, this password will be used to connect to your system from now on.
5.7 Step 7: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the system starts up.
It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to
upgrade.
2. Enter the system user name (default: admin) and your new, secure password.
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Basic Setup (M5100 Series)
3. Click OK. Wait for the firmware update to complete. The system will restart once the
firmware has been upgraded.
WARNING
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION
5.8 Step 8: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
5.9 Step 9: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
• For details on setting the system time, see 10 Setting The Time, page 22.
5.10 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin. The system does not have a default password. You are required to create a new, secure 6 character password the first time you access the system, see 5.6 Step 6:
Creating a New, Secure Password, page 9. To change the password created during initial setup, see 14
Managing Passwords and User Accounts, page 39.
A user name and password is required to log in to the system. Use the new, secure 6 character password created during initial setup to access your system.
Local system and remote connectivity (LAN & Internet) user name and password:
• Username: admin
• Password: Secure 6 character password created during initial setup.
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 35000 (Client port)
5.10.1
FLIR Cloud™
This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to
connect to your system over the Internet via a secure handshake with our servers. This
means you can easily connect to your system without requiring any network configuration.
For details on setting up your system to connect to the Internet using FLIR
Cloud™:
• See 16 Connecting to Your System Over the Internet on PC or Mac, page 87.
OR
• See 18 Connecting to Your System Using Smartphone or Tablet Apps, page 126.
Connectivity using FLIR’s free DDNS service is also available, and requires the ports listed
above to be port forwarded on your router. See 19 DDNS Setup (Advanced), page 152 for
DDNS setup instructions.
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Basic Setup (M5100 Series)
5.11 Quick Access to System Information
To quickly open a window that displays vital system information:
• Right-click to open the Quick Menu and click Info. Enter the system user name (default:
admin) and your new, secure password.
OR
• Press the ENTER button on the front panel.
OR
• Press the ENTER button on the remote control.
NOTE
The QR code shown in the System Info screen can be scanned during mobile setup to enter the system’s Device ID.
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About MPX
FLIR MPX™ is a revolutionary video surveillance format powered by HD-CVI technology.
MPX delivers megapixel picture quality over coax, meaning you can upgrade your existing
analog systems to HD resolution (1MP, 2.1MP, & 4MP) over a single coax cable (RG59 &
RG6 compatible).
NOTE
The DVRs covered in this manual are compatible with 4MP (2K), 2MP (1080p),1MP (720p), 960H, and
standard analog cameras.
6.1 What types of cabling and run lengths does MPX work with?
MPX allows a maximum cable run of up to 2300ft (700m) @ 720p, up to 2000ft (610m) @
1080p, or up to 1300ft (400m) @ 4MP, depending on the type of cable used (see below). It
is required that the cable runs be made in a single run between camera and DVR, as daisychaining multiple cable runs together can prevent the DVR from getting a picture from
the camera or may impact image quality. MPX supports standard UTP baluns for use with
CAT5E or CAT6 cabling in your installation. The baluns should have a 12V and BNC connection at both ends. You can run up to 300ft (91m) per segment of CAT5E or CAT6.
Cable Type
RG59 20AWG Conductor 95% Braid CSA/UL or C
(UL) approved
Maximum Run Length1
720p: Up to 1500ft (455m)
1080p: Up to 1000ft (300m)
4MP: Up to 1000ft (300m)
RG6 20AWG Conductor 95% Braid CSA/UL or C
(UL) approved
720p: Up to 2300ft (700m)
1080p: Up to 2000ft (600m)
4MP: Up to 1300ft (400m)
Analog CCTV Balun 2
720p: Up to 300ft (91m)
1080p: Up to 300ft (91m)
4MP: Up to 300ft (91m)
1. Long cable runs over 1000ft may be affected by electromechanical interference (EMI), which can increase the
amount of noise in the picture in some installations.
2. If using a balun, ensure it is rated for the maximum supported resolution of the camera (e. g., a 4MP camera
requires a balun rated for 4MP or above).
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Mouse Control
The mouse is the primary control device for the system. To connect a USB mouse:
• Connect a USB mouse to the USB port on the front or rear panel.
• In live view, hover the mouse cursor over the bottom of the screen to open the Navigation Bar. Move the mouse cursor away from the bottom of the screen to close the navigation bar.
1. Left-button:
• In live view, while in a split-screen display mode, click an individual channel to view
it in full-screen. Click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.
2. Right-button:
• During live view, right-click anywhere on the screen to open the Quick Menu.
• Within system menus, right-click to exit menus.
3. Scroll wheel: In live view, use the scroll wheel to zoom in/out.
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Remote Control
1. Power: Press and hold to power off the system. Press to power on.
2. Playback controls:
•
•
Pause/Play: In live view, press to enter playback mode. Press to play/pause
playback.
Reverse: Press to reverse playback/pause playback.
•
Fast: Press to increase playback speed.
•
Next: Press to skip to next video.
•
Previous: Press to skip to previous video.
•
Slow: Press for slow playback.
3. Esc: In menus, press to go back / exit menus. In playback, press to return to live view.
4. Directional keys:
• Enter: Press once to open the System Information screen; press twice to open the
Navigation Bar. Press to confirm menu selections.
• Press
• Press
to move the menu cursor.
to change menu options.
5. Mult: Press to switch between full-screen and split-screen layouts.
6. Number keys:
• 1~0: In live view, press to open channels in full-screen.
• In menus, press to input numbers or text input.
• Shift: Press to change input types.
7. Add: Configure remote control address. See below for details.
8. Rec: Press to open manual record menu.
9. Fn: Press to perform special functions in some menus.
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Remote Control
8.1 Setting the Remote Control Address
If you have more than one system, you can set up your remote control to pair with a specific system.
To set the remote control address:
1. Right-click and click Main Menu. Enter the system user name (default: admin) and
your new, secure password.
2. Click
and then click Setting>General>General.
3. Under Device No., enter the address number you would like to assign to the remote
control.
4. Click OK.
5. Using the remote control, press Add. Then enter the address number and press Enter.
NOTE
When entering the address number using the remote, make sure that you press three digits. A single-digit number should be preceded by two zeros. A two-digit number should be preceded by one
zero. For example, if you entered 8 as the Device No., you have to press Add then 008 on the
remote.
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Using the System
Use the system’s graphical on-screen display to navigate menus and configure options
and settings.
9.1 On-Screen Display
The system shows the following for all display views:
1. Display area:
• Click on a channel to view in full-screen; click again to return to split screen.
• Right-click to open the Quick Menu.
• Hover the mouse cursor over the bottom of the screen to open the Navigation Bar.
Move the mouse cursor away from the bottom of the screen to close the navigation
bar.
• Move the mouse to the top of a channel to view the Camera Toolbar.
• Click-and-drag cameras to rearrange the channel display. This does not affect the
channels each camera is connected or recording to.
2. Channel name
3.
: Camera is continuously recording.
4.
: Motion has been detected and video is recording.
5.
: Motion has been detected but video is not recording.
6. Date & time: Current system date and time. For details on setting the date and time,
see 10 Setting The Time, page 22.
9.2 Using the Quick Menu
The Quick menu gives you access to the system’s key functions. To access the Quick
Menu, right-click the screen during live view.
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Using the System
The Quick Menu has the following options:
• View: Select a camera in full-screen or select a multi-channel display.
• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
• AutoFocus: Control auto focus cameras (not included). This menu item is only available when an IP camera channel is enabled, see 15.1.8 Selecting Cable Type, page 50
to enable IP camera channels.
• Camera Setting: Configure image settings for cameras.
• Info: Opens the system information window.
• Sequence: Click to start/stop sequence mode.
◦ In sequence mode, the system will automatically cycle through connected cameras
every few seconds.
◦ A
will appear to show that sequence mode is on.
◦ Click the icon to pause sequence mode on the channel that is currently shown (icon
changes to
). Click again to resume sequence mode.
◦ Right-click and select Sequence to return to normal viewing mode.
• Disable Beep: Disable current audible warning.
• Playback: Search/playback recorded video. See 12 Playback, page 25.
• Manual: Open the Record menu to select manual recording options. See 11.3 Setting
up Scheduled or Manual Recording, page 23.
• Remote Device: Add IP cameras over the LAN. This menu item is only available when
an IP camera channel is enabled, see 15.1.8 Selecting Cable Type, page 50 to enable
IP camera channels.
• Main Menu: Open the Main Menu. See 15 Using the Main Menu, page 44.
9.3 Adjusting Camera Settings
Use the Camera Settings menu to adjust image settings for your cameras.
To adjust image settings:
1. Right-click on the channel you would like to configure and select Camera Setting. Enter the system password if prompted.
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2. Configure the following settings as needed:
NOTE
The settings listed below are only shown if they are supported on the selected camera. Some camera
models do not support all settings.
• Cable Type: Select the cable type. It is recommended to use Coaxial, as it is the
default for MPX camera. Use UTP with MPX cameras only if you are using cabling
with resistance higher than 10Ω per 100m (330ft) and you are having image quality
issues.
• Time Period: Configure the time periods during which the camera settings will be
enabled.
• Saturation: Adjust the vibrancy of colors in the image.
• Brightness: Adjust the image brightness.
• Contrast: Adjust the image contrast.
• Chroma: Adjust the image chroma.
• Sharpness: Adjust the image sharpness.
• Enhance: Enhance the image.
• NR: Adjust the noise reduction of the image.
NOTE
It is recommended to use the Default settings, as altering the image settings may impact the camera’s performance at night.
3. Click OK to save changes.
NOTE
You must save changes to apply settings changes. It is recommended to adjust one setting at a time
so you can see the results of each change. Click Default to reset the camera to default image
settings.
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9.4 Using the Navigation Bar
The Navigation Bar gives quick access to certain functions and menus.
To open the Navigation bar:
• In live view, hover the mouse cursor over the bottom of the screen to open the Navigation Bar. The Navigation Bar has the following options:
1. Main Menu.
2. Collapse.
3. Select display layout.
4. Sequence: Click to start/stop sequence mode.
5. PTZ: Click to open PTZ controls.
6. Camera Setting: Click to open camera image settings.
7. Playback: Search and playback recorded video. See 17.4 Playback, page 100.
8. Event: View alarms in progress. See 15.2.4 Alarm Status, page 55.
9. Channel Info: Click to access status information about connected cameras.
10. Network: Configure network settings for your system. See 15.3.1 Network, page 62.
11. HDD Manager: Manage hard drives connected to the system. See 15.3.17 Formatting the Hard Drive, page 80.
12. USB Manager: Click to access options for connected USB thumb drives (not included). You can backup video, logs, or system configurations and install firmware
upgrades.
13. Upgrade: Click to check for firmware upgrades. Your system must be connected to
the Internet to check for firmware upgrades.
9.5 Using the Camera Toolbar
The Camera Toolbar is used to perform actions on a specific channel.
To access the Camera Toolbar:
• Move the mouse to the top of the channel display. The Camera Toolbar has the following options:
1.
2.
3.
4.
5.
Instant Playback
Zoom
Real-time backup
Snapshot
Mute/unmute audio
9.5.1 Using Instant Playback
Instant Playback is used to playback the last 5~60 minutes of video from the selected
channel. You can also access Instant Playback in split-screen mode, while still viewing live
video from the other channels.
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To use Instant Playback:
1. Move your mouse to the top of the channel display and click
.
NOTE
By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 minutes using the Realtime Play setting in Main Menu>Setting>General.
2. Right-click to exit Instant Playback.
9.5.2 Using Digital Zoom in Live Display
to activate digital
1. Move your mouse to the top of the channel display and click
zoom. A check mark will appear in the icon to indicate digital zoom is activated.
NOTE
You may activate digital zoom in multiple channels at the same time.
2. Click and drag inside the channel to zoom in.
• Click and drag to pan the zoom area.
• Right-click to zoom out and select a new zoom area.
• Click
to disable digital zoom. Note that the channel will remain at the same
zoom level until you right-click inside it.
9.5.3 Using Real-time Backup
Real-time backup allows you to save footage from the live display to a USB thumb drive
(not included) or external hard drive (not included).
To use Real-time Backup:
1. Insert the USB thumb drive or external hard drive into one of the USB ports on the
system.
2. Move your mouse to the top of the channel display and click
Backup.
3. Click
to start Real-time
again to end Real-time Backup. The file is saved to your USB device.
NOTE
If the system prompts you to log in, you will need to click
logging in.
again to start Real-time Backup after
9.6 Using the Virtual Keyboard
The Virtual Keyboard is used to input text or numeric values in certain menus.
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1. Backspace.
2. Enter capital letters.
3. Confirm entry.
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Setting The Time
CAUTION
It is highly recommended to set the date and time when first setting up your system.
Inaccurate time stamps may render your footage unusable for court evidence.
To set the date and time:
1. In the main viewing mode, right-click and click Main Menu.
2. Log in using the system user name (default: admin) and your new, secure password.
and select Setting. Click General and select the Date&Time tab.
3. Click
4. Under System Time, enter the current time and select your time zone. Then, click OK.
5. Check the DST check box to enable auto Daylight Savings Time updates.
NOTE
•
•
You can adjust the Start Time and End Time for Daylight Savings Time if the default settings do
not match your region.
Under DST Type, select Week to set the start and end time based on a day and week (e.g. 2nd
Sunday in March), or select Date to set the start and end time to a specific date.
6. (Optional) Check the NTP check box to sync your system with an Internet time server.
Click Manual Update to instantly update the time.
NOTE
•
•
Your system must have a constant connection to the Internet to use NTP.
(Advanced) You can enter a custom NTP server under Server and Port, and you can select how
often the system will sync the time using Interval.
7. Click Apply to save changes.
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Recording
By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.
11.1 Video Recording Types
The system supports the following recording types.
•
Recording—Continuous: Normal, continuous recording. A
recording is in progress.
icon is shown when
• Recording—Motion: The system records when motion is detected by the camera. An
icon is shown when motion is detected.
11.2 Main Stream and Sub Stream
The system employs two video recording streams, a Main Stream and a Sub Stream. Both
Main Stream and Sub Stream recording are enabled by default.
The Main Stream records high quality video to your system’s hard drive.
The Sub Stream records lower resolution video for efficient streaming to devices over the
Internet. Sub Stream recording must be enabled to view video recordings on a computer
or mobile device.
You can configure the video quality parameters for the Main Stream or Sub Stream. For
details, see 15.1.2 Configuring Recording Quality, page 45.
11.3 Setting up Scheduled or Manual Recording
You can set the system to record based on a schedule or you can manually turn recording
on and off. By default, the system is set to record on an always on recording schedule.
To configure the recording schedule, see 15.3.13 Configuring the Video Recording Schedule, page 75.
To select between scheduled and manual recording:
1. Right-click and then select Manual>Record.
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Recording
2. Under Main Stream, select how the system will record the Main Stream for each
channel.
• Schedule: Main Stream Recording will follow the recording schedule.
• Manual: The system will record the Main Stream continuously as long as this option
is checked.
• Stop: The system will not record the Main Stream for this channel. This option is
not recommended.
3. Under Sub Stream, select how the system will record the Sub Stream for each
channel.
• Schedule: Sub Stream Recording will follow the recording schedule.
• Manual: The system will record the Sub Stream continuously as long as this option
is checked.
• Stop: The system will not record the Sub Stream for this channel.
4. Under Snapshot, select Enable to enable snapshot recording on each channel. Or,
select Disable to disable snapshot recording.
5. Click OK to save changes.
11.4 Configuring Hard Drive Overwrite
When the hard drive is full, the system will overwrite the oldest recordings by default. This
is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.
To configure hard drive overwrite:
1. Right-click and select Main Menu. Click
> Setting>General>General.
2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings
when the hard drive is full. Or, select Stop Record for the system to stop recording
when the hard drive is full.
3. Click OK to save changes.
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Playback
Playback mode is used to navigate and playback recorded video files on the system.
12.1 Playing Back Video from the Hard Drive
1. From live view, right-click and then click Playback.
2. Log in using the system user name (default: admin) and your new, secure password.
3. Configure the following:
3.1.
Use the calendar on the right to select the day to playback.
3.2.
Use the drop-down menus to select the channels you would like to playback.
NOTE
Click the display options (
3.3.
) to playback multiple channels simultaneously.
Click inside the video bar to select the playback time. The system will begin
playing back at the selected time.
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12.2 Playback Controls
1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. File List: View list of recorded video clips.
5. Book Mark List: View list of bookmarks.
6. Backup video clip: Click to save selected clip.
7. Playback Bar: Click inside the bar to select a playback time.
8. Zoom Playback Bar: Select scope of time bar.
9. Video clip backup: Select video clip start and end times.
10. Recording types: Click to show/hide recording types.
11. Add Book Mark: Click to bookmark a specific point in the playback video. Click
to view a list of bookmarks you created.
12. Snapshot: Click to take a snapshot during playback. A USB device must be connected to the system to take a snapshot.
13. Smart Search: Review motion events in specific zones of your video stream. See 12.4
Using Smart Search, page 27.
14. Speed up
15. Slow
16. Previous/next frame
17. Play backward
18. Stop
19. Play
12.3 Playing Back from a USB Drive
If you have video files saved to a USB thumb drive (not included) or external hard drive
(not included), you can play them back using the system.
To play back from a USB drive:
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Playback
1. Connect the USB thumb drive (not included) or USB external hard drive (not included)
with video files on it into a USB port on the system.
2. From live view, right-click and click Playback.
3. Log in using the system user name (default: admin) and your new, secure password.
4. Click From HDD and select From IO Device. Click Browse to open the USB drive
and manually select the video file.
5. Double click the video file you would like to open.
12.4 Using Smart Search
Smart Search makes it easy to review motion events in specific zones of your video
stream. Select the areas that interest you and Smart Search plays your recording from the
time when your camera detects motion in those areas. To set up smart search:
1. In the multiple-channel playback mode, double-click a channel and then click the
Smart Search icon (
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2. To create a Smart Search zone, left-click and select the area that you want to detect
motion.
3. Repeat these steps for each channel that you want to use Smart Search.
4. Click
click
to start the Smart Search playback. To stop the Smart Search playback,
again.
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Backup
Backup video files to external USB flash drive (not included) or self-powered USB external
hard drive (not included).
NOTE
USB external hard drives must be formatted in the FAT32 file format to be used with the system.
13.1 Formatting the USB Thumb Drive
It is recommended to format your USB thumb drive (not included) before using it with the
system.
CAUTION
Formatting the USB device will permanently erase all data.
To format a USB device:
1. Insert a USB thumb drive (not included) into one of the USB ports.
2. From live view, right-click and then select Main Menu. Login if prompted.
3. Click
>Backup.
4. Select the USB device you would like to format under Device Name and click Browse.
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5. Click Format. Click OK to confirm.
13.2 Backing up Video
1. Insert a USB thumb drive (not included) into one of the USB ports.
2. From live view, right-click and then select Main Menu. Login if prompted.
3. Click
>Backup.
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4. Configure your search options:
• Select the USB device you would like to format under Device Name.
• Type: Select the recording type you would like to search for or select All to search
all recording types.
• Record CH: Select the channel you would like to search or select All to search all
channels.
• File Format: Select the file format.
◦ DAV: You can playback .dav files using the FLIR video player software. To find
the video player visit www.flir.com/security/pro, search for the model number of
your product, click on your product in the search results, and click on the Downloads tab.
◦ ASF: You can playback .asf files in VLC Media Player (free download from
www.videolan.org) on PC or Mac.
◦ AVI: You can playback .avi files using most video players.
◦ MP4: You can playback .mp4 files using most video players.
NOTE
◦
◦
VLC Media Player is a free software available from www.videolan.org. VLC Media Player is
not supported by FLIR.
For Mac users who wish to view backed up video on their computer, it is recommended to select AVI or MP4 file format, which can be played by most video player software.
• Start Time/End Time: Select the start and end time for your search.
5. Click Add. A list of files that match your search criteria appears.
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6. Check files you would like to backup and then click Backup. Wait for the backup to
complete.
NOTE
HD video files saved on the system may take up a large amount of disk space. The size of video files
selected and the amount of free space on your USB device is shown at the top of the screen.
13.3 Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB device (not included).
To use Video Clip Backup:
1. Insert a USB flash drive (not included) or USB external hard drive (not included) into
one of the USB ports.
2. Start playing back video using the steps in 12.1 Playing Back Video from the Hard
Drive, page 25.
3. Click
to mark the beginning of the video clip. Click
video clip.
4. Click
to mark the end of the
to open the Backup menu.
5. Configure the following:
5.1.
5.2.
5.3.
Check the USB device where you would like to save the file.
Check the files you would like to backup.
Click Backup . Then click Start. Wait for the backup to complete before removing the USB flash drive.
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13.4 Viewing Backup Files
13.4.1
Viewing Backup Files on PC
You need a video player to play back .dav backup video files. To find the video player visit
www.flir.com/security/pro, search for the model number of your product, click on your
product in the search results, and click on the Downloads tab.
To view backup video files using the Player on PC:
1. Download and install the Video Player for PC from www.flir.com/security/pro.
2. Click
to open a back up video file.
3. Use the Player controls to control playback or select other files for playback.
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Video Player Controls
1. File List: Double-click to open a file.
2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click
the controls inside the display area to do the following:
•
: View information about the video file.
•
: Start/stop a manual recording from the video file.
•
: Take a snapshot from the video file.
•
: Close the video file.
3. Hide/show file list.
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4. Playback controls:
•
: Playback files in sequence.
•
: Synchronize playback times.
•
: Play/pause playback.
•
: Stop playback.
•
: Previous frame.
•
: Next frame.
: Playback speed.
•
•
: Volume control.
5. Zoom Timeline.
6. Add Files: Click to open back up video files.
7. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom
in. Right-click to unzoom.
8. Drag: When digital zoom is activated, click to activate drag mode. Then click and drag
in the video to view different areas of the image.
9. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
10. Config: Click to open the configuration menu for the player. From here you can control
the default file formats and save locations for snapshots and video files saved from the
player.
13.4.2
Viewing Backup Files on Mac
You need a video player to play back .dav backup video files. To find the video player visit
www.flir.com/security/pro, search for the model number of your product, click on your
product in the search results, and click on the Downloads tab.
To view backup video files using the Player on Mac:
1. Download Video Player for Mac from www.flir.com/security/pro.
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2. Double click the downloaded file in Safari to extract the Smart Player app file.
3. Drag the Smart Player app to your Desktop or Applications list. Double click Smart
Player (
4. Click
) to open it.
to open a back up video file in another location.
5. Use the Player controls to control playback or select other files for playback.
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Video Player Controls
1. File List: Double-click to open a file.
2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click
the controls inside the display area to do the following:
•
: View information about the video file.
•
: Take a snapshot from the video file.
•
: Close the video file.
3. Hide/show file list.
4. Playback controls:
•
: When a video file ends, this button lets you select if you want the video player
to repeat the same file or play the next file.
•
: Play/pause playback.
•
: Stop playback.
•
: Previous file.
•
: Next file.
: Playback speed.
•
•
: Volume control.
5. Zoom Timeline.
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6. Add Files: Click to open back up video files.
7. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
8. Config: Click to open the configuration menu for the player. From here you can control
the default file formats and save locations for snapshots and control the aspect ratio.
9. About: Click to see version information for the Player software.
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14
Managing Passwords and User
Accounts
By default, the system user name is admin. The system does not have a default password.
You will be prompted to create a new, secure 6 character password when you connect to
the system for the first time. Passwords are enabled by default and are required to access
the Main Menu or connect to the system using a computer or mobile device.
NOTE
If you forget the password to the system, contact technical support to have it reset.
The system includes the following default account:
• admin: The admin account has full access to the system, may configure all system settings, and can manage user accounts.
14.1 Changing Passwords
You can change the system password of the admin and user accounts from the Users
menu.
To modify an account password:
1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and your new, secure
password.
3. Click
4. Click
and select Setting. Select Account.
next to the user account you would like to modify.
5. Check Modify Password.
6. Under Old Password, enter the account’s previous password.
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7. Under New Password, enter a new 6 character password for the account. Repeat the
new password under Confirm Password.
8. Click OK to save changes.
14.2 Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign which menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
To add a user account:
1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and your new, secure
password.
3. Click
and select Setting. Select Account.
4. Click Add User.
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5. Configure the following:
• User Name: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the password
again under Confirm Password.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user account cannot be given permissions its group does not have.
• Time Period: Customize the time period during which the user can access the
system.
• Authority: Check the permissions you would like the user account to have. Under
the System tab, select the menus the user account may access. Under the Playback tab, select which channels the user account may access recorded video from.
Under the Covert tab, select the channels the user account may view live video
from.
• User MAC: Not supported. Leave this field blank.
6. Click OK to save changes.
Now, you can log in to the system locally, or remotely using the user name and password
you created. When logging into the system with a user account, the user will only have access to the menus you assigned.
14.3 Modifying Users
1. In the Account menu, click
next to the user account you would like to modify.
2. Update the user’s account details as needed, and then click OK to save changes.
14.4 Deleting Users
1. In the Account menu, click
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2. Click OK to confirm.
NOTE
The admin account cannot be deleted from the system.
14.5 Account Groups
Account groups can be used to easily manage permissions for multiple user accounts.
User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.
The system includes the following groups by default:
• admin: Accounts in the admin group are system administrators. They have full access
to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system
menus.
14.6 Adding Groups
1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and your new, secure
password.
3. Click
and select Setting.
4. Click Account and select the Group tab.
5. Click Add Group.
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6. Configure the following:
• Group Name: Enter a name for the group.
• Memo: Enter an optional comment for this group.
• Authority: Check the permissions that the group will have. User accounts assigned
to this group can not be given any permissions the group does not have.
7. Click OK to save changes.
14.7 Modifying Groups
1. In the Group tab, click
next to the group you would like to modify.
2. Update the group’s details as needed, and then click OK to save changes.
14.8 Deleting Groups
1. In the Account menu, click
next to the user account you would like to delete.
2. Click OK to confirm.
NOTE
The admin and user groups cannot be deleted from the system.
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To open the Main Menu:
• Using the Mouse: Right-click and click Main Menu.
1. PLAYBACK: Open Playback mode. For details, see 12 Playback, page 25.
2. BACKUP: Export files to USB device. For details, see 13 Backup, page 29.
3. CAMERA: Configure image settings, recording parameters, and titles for your
cameras.
4. INFO: View system information.
5. SETTING: Configure general system, schedule, network, recording, display, and motion settings. Restore system to factory defaults.
6. SHUTDOWN: Logout, restart, or shutdown the system.
15.1 Camera
The Camera menu allows you to configure image settings, recording parameters, and titles for your cameras.
NOTE
To change the image settings for your cameras, see 9.3 Adjusting Camera Settings, page 17.
15.1.1
Recording
The Recording menu allows you to set recording parameters for your cameras, such as
the resolution and frame rate.
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15.1.2
Configuring Recording Quality
The system employs two video recording streams, a Main Stream and a Sub Stream. The
Main Stream records high quality video to your system’s hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can
customize the video quality settings for these streams according to your needs.
To configure recording quality:
1. From the Main Menu, click
and select Recording>Recording.
2. Select the camera you would like to configure.
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3. Configure the following settings. Settings for the Main Stream are in the left column.
Settings for the Sub Stream are in the right column.
• Type: For the Main Stream, you can set different recording quality settings for Continuous, MD (Motion Detect), and Alarm recording. Select the type of recording you
would like to configure.
• Resolution: Select the resolution that you want to use to record the selected channel. Higher resolutions create a more detailed image, but take up more hard drive
space to record and require more bandwidth to stream to connected computers or
mobile devices.
NOTE
Available resolutions for the Main Stream and Sub Stream depend on the model of camera that is
connected to the system.
• Frame Rate (FPS): Select the frame rate in Frames Per Second (FPS) that each
stream will record at. A higher frame rate provides a smoother picture, but requires
more storage and bandwidth.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate) to determine the bit rate type. If you select VBR, you can set the video quality setting between 1 and 6. If you select VBR, select the Quality from 1 (lowest) to 6 (highest).
• Bit Rate (Kbps): Select the bit rate for each recording stream. A higher bit rate results in a better image, but increases the amount of hard drive space or bandwidth
required.
NOTE
Only select cameras support the Audio/Video setting. See15.1.3 Configuring Audio Recording,
page 47 for details.
4. (Optional) Click the Copy button to copy recording settings to other channels.
5. Click OK to save changes.
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15.1.3
Configuring Audio Recording
The system supports audio recording. Audio-enabled cameras (not included) are required
to use audio recording. The MIC IN port is reserved for two-way audio.
NOTE
You must connect an RCA audio input device to the system to use audio recording or you must have an
MPX camera that supports audio.
To configure audio recording:
1. From the Main Menu, click
and select Recording>Recording.
2. Under Channel, select 1.
3. Check the left Audio/Video checkbox to enable audio recording. Check the middle
checkbox to enable audio streaming to remote devices (such as a smartphone). Check
the right checkbox to enable video streaming to remote devices.
4. Under Audio Format, select the format that will be used to record audio. G711a is
recommended.
5. Under Audio Source, select Normal to use the system’s RCA audio input.
6. Click OK to save changes.
15.1.4
Configuring Snapshot Recording Settings
The system can be set to record snapshot images when a camera detects motion. These
snapshots can be viewed through the Playback menu or can be attached to email alerts
and push notifications. The Snapshot tab in the Recording menu controls the quality and
recording parameters for each camera.
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NOTE
In order to enable Snapshot recording, the following menu options must be configured:
•
•
The Snapshot schedule must be enabled for times that you would like to save snapshots. See 15.3.15
Configuring the Snapshot Schedule, page 77.
Snapshot recording must be enabled for motion detection in the Event menu. See 15.3.7 Configuring
Motion Detection, page 66.
To configure snapshot recording settings:
1. From the Main Menu, click
and select Recording>Snapshot.
2. Under Snap Number, select the number of snapshots the system will take when the
snapshot button is pressed.
3. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:
• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot
schedule (see 15.3.15 Configuring the Snapshot Schedule, page 77) Select Trigger for the system to take snapshots only when triggered by motion detection
(snapshot must be enabled in the Motion Detect menu (see 15.3.7 Configuring Motion Detection, page 66).
• Image Size: Select the resolution for snapshots.
• Image Quality: Select the snapshot image quality between 1 (lowest) and 6
(highest).
• Snapshot Frequency: Select the number of snapshots (up to 6) the system will
take each time.
4. Click OK to save changes.
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15.1.5
Configuring Video Overlay Settings
The Overlay tab allows you to configure the text and information that appears overtop of
the camera image, such as time and channel display.
To configure video overlay settings:
1. From the Main Menu, click
and select Recording>Overlay.
2. Under Channel, select the camera you would like to configure.
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3. Configure the following settings:
• Time Display: Check this option to display the time information. Click Set next to
Time Display to choose the position of the time display overlay. A live view screen
of the currently-selected channel appears. Click and drag the time display to position it in any desired area. Right-click to exit the live screen.
• Channel Display: Check this option to display the channel information. Click Set
next to Channel Display to choose the position of the channel display overlay. A
live view screen of the currently-selected channel appears. Click and drag the channel display to position it in any desired area. Right-click to exit the live screen.
• Privacy Masking: Check this option to hide certain parts of the camera image in
video recordings. Configure the following:
◦ Select Preview to display the privacy masks on the live viewing screen only (privacy masks will not appear on recorded video).
◦ Select Record to display the privacy masks on the recorded video only (privacy
masks will not appear on the live viewing screen).
◦ Select both Preview and Record to display privacy masks on the live viewing
screen and on recorded video.
◦ Numbered boxes under the Preview and Record check-boxes signifies the
number of black boxes (masks) you want over your camera image. Select the desired number of boxes (you can configure up to four boxes).
◦ Click Set to choose the position of the mask overlay. You can also re-size the
black boxes. Right-click to exit the live screen.
NOTE
Privacy masks block out parts of the camera image entirely and appear as black boxes in
recordings.
4. (Optional) Click the Copy button to copy overlay settings to other channels.
5. Click OK to save changes.
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15.1.6
Creating Custom Channel Names
You can assign custom names to your cameras. For example, you can name your cameras
based on their location (e.g. hallway or front door).
To create custom channel names:
1. From the Main Menu, click
and select Channel Name.
2. Enter a custom name for each channel.
3. Click OK to save changes.
15.1.7
Adding a Remote Device
The Remote Device menu is used to add IP cameras over the LAN. This menu item is only
available when an IP camera channel is enabled, see 15.1.8 Selecting Cable Type, page
50 to enable IP camera channels. See 22 Connecting Cameras to the Local Area Network
(LAN), page 169 to connect IP cameras to the LAN.
15.1.8
Selecting Cable Type
The Cable Type menu is used if you are using cabling with a resistance higher than 10Ω
per 100m (330ft) and you are having picture quality issues.
The Cable Type menu is also used to enable support for IP cameras. IP channels can replace existing analog channels (4–channel, 8–channel, and 16–channel) or the system
can enable additional IP channels, which can be added to the existing channels by pressing the Add IP Cam button (8–channel and 16–channel only).
See 22 Connecting Cameras to the Local Area Network (LAN), page 169 for more information about using IP cameras with the system.
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To configure cable type options:
1. From the Main Menu, click
and select Cable Type.
2. For each channel, select the appropriate cable type option.
NOTE
It is recommended to select Auto, the default for MPX cameras. When Auto is selected, the system
automatically selects the camera format. Choose another analog cable type only if you are having
picture quality issues. Select IP to replace an analog channel with an IP camera channel, see 22
Connecting Cameras to the Local Area Network (LAN), page 169 for more information about using IP
cameras with the system.
3. Click OK to save changes. The system will restart.
15.1.9
Upgrading Camera Firmware (Advanced)
To manually upgrade camera firmware:
Manually upgrade IP camera firmware with a .bin firmware file saved to a USB flash drive
(not included). Typically, performing a manual camera firmware upgrade will not be necessary unless directed to do so by technical support.
Prerequisites:
• Enable and connect at least one IP camera, see 22 Connecting Cameras to the Local
Area Network (LAN), page 169 for information about connecting IP cameras.
• Connect a USB flash drive with a compatible .bin camera firmware file saved to it to one
of the DVR’s USB ports.
NOTE
Make sure the firmware file you are using is compatible with your IP camera model.
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1. From the Main Menu, click
and select IPC Upgrade.
NOTE
IPC Upgrade is only available if at least one IP camera channel is enabled. See 15.1.8 Selecting Cable Type, page 51.
2. Click Browse to search for and select the .bin camera firmware file.
3. Select the Device Type from the dropdown.
4. Check the channels you want to upgrade.
5. Click Start Upgrade. Allow a few minutes for the firmware to upgrade.
CAUTION
DO NOT POWER OFF THE SYSTEM OR DISCONNECT ANY POWER CABLES FOR THE DVR
OR CAMERAS DURING FIRMWARE INSTALLATION
15.2 Info
Info contains menus that show you system information.
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15.2.1
HDD Info
The HDD Info sub-menu shows information related to the hard drives installed in the system, including capacity, status, and type.
To access the HDD Info menu:
• From the Main Menu, click
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15.2.2
Record Info
The Record Info menu shows the start and end times of recordings saved on the hard
drive.
To access the Record Info menu:
• From the Main Menu, click
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15.2.3
Version
The Version sub-menu allows you to view information about the current firmware installed
on the system.
To access the Version menu:
• From the Main Menu, click
15.2.4
and then click Info>Version.
Alarm Status
The Alarm Status menu shows you a display of system alarms. Activated alarms are highlighted in white. Additional info such as channels that are currently detecting motion is
shown.
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The following alarms are shown in the Alarm Status menu:
•
•
•
•
•
•
•
•
•
•
No HDD: No hard drive is detected.
Disk Error: Hard drive error detected.
Disk Full: Hard drive is full.
Net Disconnection: System is not connected to the network.
IP Conflict: More than one device on the network is using the same IP address.
MAC Conflict: More than one device on the network is using the same MAC address.
Local Alarm: Not supported.
Net Alarm: Not supported.
Video Loss: Shows disconnected channels.
Motion: Shows channels with active motion alarms.
To access the Alarm Status menu:
• From the Main Menu, click
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15.2.5
Online Users
The Online Users menu shows a list of users connected to the system using computers or
mobile devices.
To access Online Users:
• From the Main Menu, click
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15.2.6
Load
The Load menu shows you the network traffic your system is sending and receiving.
To access Load:
• From the Main Menu, click
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15.2.7
Test
The Test menu allows you to test if your system can connect to other devices over the LAN
or Internet. You can enter the IP address of a device and click Test to determine if your
system can connect to it.
To access Test:
• From the Main Menu, click
15.2.8
and then select Network>Test.
BPS
The BPS sub-menu shows the bitrates of connected cameras. The bitrate is the amount of
data the camera is sending to the system.
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To access BPS:
• From the Main Menu, click
15.2.9
and then select BPS.
Log
The Log sub-menu allows you to search for system logs.
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To search for system logs:
1. From the Main Menu, click
2.
3.
4.
5.
and then select Log.
Under Type, select the log type to search for.
Under Start Time and End Time, select the start and end time for your search.
Click Search.
(Optional) Click Backup to export logs to a USB flash drive connected to the system.
15.3 Setting
The Setting menu allows you to configure general system, schedule, network, recording,
display, and motion settings. It also allows you to restore the system to factory defaults.
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15.3.1
Network
The Network menu allows you to configure network parameters for your system.
15.3.2
Selecting DHCP or Static IP Address (TCP/IP)
The TCP/IP menu allows you to configure IP address settings.
To configure IP address settings:
1. From the Main Menu, click
and then select Network>TCP/IP.
2. Check DHCP (recommended) to let the system automatically obtain an IP address
from the router or uncheck to assign a static IP address.
If you uncheck DHCP, configure the following:
• IP Address: Enter the IP address you would like to assign to the system. Make sure
that no other device on your network is using the same IP address.
• Subnet Mask: Enter the subnet mask for your network.
• Default Gateway: Enter the gateway address for your network.
• Preferred DNS: Enter the address of your primary DNS server.
• Alternate DNS: Enter the address of your secondary DNS server.
3. Click OK to save changes.
15.3.3
Configuring System Ports (Connection)
The Connection menu allows you to configure ports used by the system. Please note that
port forwarding is not required to use FLIR Cloud™ or to connect using the apps.
If you are using DDNS connectivity, port forwarding is required for the HTTP Port (default:
80) and TCP (Client Port) (default: 35000).
To configure system ports:
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1. From the Main Menu, click
and then select Network>Connection.
2. Configure the ports as needed and click OK to save changes.
NOTE
Up to 3 devices may connect to the system at the same time when using FLIR Cloud™.
15.3.4
Configuring DDNS Settings
FLIR DDNS is available as an optional connectivity option. Please see 19 DDNS Setup
(Advanced), page 152 for details.
The primary connectivity option uses FLIR Cloud™ to connect to your system over the Internet without requiring port forwarding or DDNS registration. For details, see 16 Connecting to Your System Over the Internet on PC or Mac, page 87.
To configure DDNS Settings:
1. Visit http://ddns.myddns-flir.com and register for a DDNS account.
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2. From the Main Menu, click
and then select Network>DDNS.
3. Check Enable.
4. Under Domain Name, enter the Domain Name/URL Request your received in the
email after registering for DDNS.
5. Under User ID, enter your DDNS User Name.
6. Under Password, enter your DDNS Device password.
7. Click OK to save your settings.
NOTE
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
15.3.5
Configuring Email Alerts
You can configure the system to send out email alerts for motion detection or other events.
NOTE
To send out motion detection alerts, you must enable the Send Email option for motion detection on each
camera you would to receive alerts from. For details, see 15.3.7 Configuring Motion Detection, page 66.
NOTE
SMTP server connection information is required to set up email alerts. Contact your email service provider to retrieve your SMTP server information.
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To configure Email Alerts:
1. From the Main Menu, click
and then select Network>Email.
2. Check Enable to enable email notifications.
3. Configure the following:
•
•
•
•
•
•
•
•
•
•
•
Mail Select: Select the email provider.
SMTP Server: Enter the SMTP server address.
Port: Enter the port used by the SMTP server.
Anonymous: Check if your server supports anonymous log ins. Otherwise, leave
this unchecked.
User Name: Enter the SMTP user name.
Password: Enter the SMTP password.
Email Schedule: Create a schedule for receiving email notifications.
Receiver: Enter the email address that will receive alerts.
Sender: Enter the sender’s email address.
Subject: Enter the subject line for the email alert.
Attachment: Check to include a jpg image attachment of the camera.
NOTE
You must enable the Snapshot option for motion detection on each camera you would to receive
attachments. For details, see 15.3.7 Configuring Motion Detection, page 66.
• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if
your server does not use encryption.
• Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be
sent periodically to ensure that the system is functioning normally.
• Interval: Enter the interval in minutes for health check emails.
4. Click Test to send a test email.
5. Click OK to save settings.
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15.3.6
Event
The Event menu allows you to configure settings for motion detection, video loss, and system warnings.
15.3.7
Configuring Motion Detection
Motion Detection events allow the system to mark footage that has motion. This allows
you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an
email alert.
To configure Motion Detection events:
1. From the Main Menu, click
and then click Event>Motion>Motion Detect.
2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable motion detection on the selected channel.
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4. Click Setup next to Region to configure which areas of the image will be enabled for
motion detection. A grid will appear over the camera’s live view.
Motion Grid
• Areas enabled for motion detection are shown in color and areas that are disabled
are transparent.
• Hover the mouse at the top of the screen to select which motion area you would like
to configure. You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion detection separately for each area between 0 (lowest)
and 100 (highest).
• The Sensitivity determines how sensitive the camera is to motion. For example, if
the sensitivity is high, small amounts of motion are more likely to trigger an event. It
is recommended to select a Sensitivity between 30~70.
• The Threshold determines how much motion is required to trigger an event. If the
amount of motion exceeds the threshold, an event occurs. It is recommended to select a Threshold between 10~50.
• Right-click when finished.
NOTE
It is recommended to have a second person walk in front of the camera to test different Sensitivity
and Threshold settings to determine the best setting for your camera’s location.
5. To configure a schedule when motion detection will be enabled on this channel, click
Setup next to Period. Configure times when motion detection will be enabled. For example, you may want to disable motion detection during business hours and enable it
outside of business hours. Click OK when finished.
NOTE
This setting can override scheduled motion recording. This means that motion recording will only
take place at times that are enabled both in the Schedule menu and here.
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6. Configure the following system actions when motion is detected:
• Show Message: Check to enable an on-screen pop-up when one of your cameras
detects motion. On-screen pop-up shows the channels an event occurred on and
the type of event.
• Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 65).
• Recording Channel: Select the channels that will record when motion is detected
on the selected channel.
• PTZ Activation: Check to enable PTZ actions when motion is detected (PTZ camera required; not included). Click Setup to select which PTZ actions will be taken by
each camera.
• Post_REC: Enter the time the system will record after a motion event occurs.
• Sequence: Check to enable a custom sequence mode when motion is detected on
the selected channel. Then click the channels you would like to display in the custom sequence mode.
• Snapshot: Check to save a snapshot when the camera detects motion.
• Buzzer: Check to enable the system buzzer.
7. Click OK to save changes.
15.3.8
Configuring Video Loss Settings
Video Loss occurs if the system loses connection to one of the cameras.
To configure Video Loss settings:
1. From the Main Menu, click
and then click Event>Motion>Video Loss.
2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable video loss events for the selected channel.
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4. Configure the following to customize settings for video loss events:
• Period: Click Setup to configure a schedule for video loss events. It is recommended to leave this on the default setting, so you can be alerted at any time one of
your cameras loses video.
• Show Message: Check to show a popup message on the monitor if one of your
cameras loses video.
• Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 65).
• Record Channel: Click the checkbox to enable video recording when video loss
occurs. You can then select the channels the system will record when video loss occurs on the currently selected channel.
• PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera
required; not included). Click Setup to select which PTZ actions will be taken by
each camera.
• Post_REC: Enter the number of seconds the system will record after video loss
occurs.
• Sequence: Check to enable a custom sequence mode when video loss occurs on
the selected channel. Then click the channels you would like to display in the custom sequence mode.
• Snapshot: Click the box to enable snapshot recording when video loss occurs. You
can then select which channels will save snapshots when video loss occurs on the
currently selected channel.
• Buzzer: Check to enable the system buzzer when video loss occurs on the currently selected channel.
5. Click OK to save changes.
15.3.9
Configuring Tamper Detection
You can choose how the system reacts to any signs of tampering (i.e., cameras being
moved, damaged or blocked out). Configure tamper detection for recording and notification options in the event of tampering.
To configure tamper detection:
1. From the Main Menu, click
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2. Select the channel to configure tamper detection for.
3. Check Enable.
4. Select a Sensitivity level to determine the amount of movement needed to trigger
tamper detection.
NOTE
Tampering events usually involve dramatic changes in the camera image, so it is recommended to
keep the sensitivity for tamper detection relatively low.
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5. Click Setup next to Period to customize active hours for tamper detection (for example, during hours when your business is closed).
• By default, tamper detection is enabled at all times. Click or click-and-drag over portions of the schedule you want to add/remove from the schedule.
• Click
beside any days you want to link while adding/removing sections of the
schedule, or beside All to link all days.
• Click Setup to manually enter different time periods for the active hours on the selected day.
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6. Enter the video recording time in seconds for tamper events beside Post REC.
7. Check tampering notification options: Show Message, Send Email and Buzzer.
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8. Check recording and system options in the event of tampering: Record Channel, PTZ
Activation, Sequence and Snapshot.
• For options with channel numbers beside them, select the channels that should be
included. For example, check Sequence, then select the channels your system
should sequence through.
• Click Setup next to PTZ Activation to determine how PTZ cameras behave during
a tampering event. Choose an event from the PTZ channel’s dropdown to select
Preset, Tour or Pattern. Enter the ID number for the desired preset viewing point,
tour or pattern to have it executed in the event of tampering. Click OK to confirm.
9. Click OK to save changes.
15.3.10
Configuring Hard Drive Warnings
Hard drive warnings will notify you if an issue is detected with the hard drive.
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To configure hard drive warnings:
1. From the Main Menu, click
and then click Event>Warning>HDD.
2. Under Event Type, select the hard drive event you would like to configure.
• No Disk: No hard drive detected.
• Disk Error: A hard drive error has been detected.
• Disk Full: The hard drive is full or almost full. You can enter the percentage of disk
space remaining that will trigger a warning under Less Than (e.g. when less than
10% of the hard drive is empty, trigger a warning). Disk Full warnings will not occur if
overwrite is enabled.
• All: Configure warnings for all hard drive events.
3. Configure the responses the system will take when the selected event occurs:
• Show Message: Show a popup message on the monitor.
• Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 65).
• Buzzer: Check to activate the system buzzer.
4. Click OK to save changes.
15.3.11
Configuring Network Warnings
Network warnings will notify you if your system loses connection to the Internet or local
network or if there is an issue on your network.
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To configure network warnings:
1. From the Main Menu, click
and then click Event>Warning>Network.
2. Under Event Type, select the event type you would like to configure.
•
•
•
•
Net Disconnection: The system has lost connection to the network.
IP Conflict: More than one device on your network has the same IP address.
MAC Conflict: More than one device on your network has the same MAC address.
All: Configure responses for all network events.
3. Configure the following for the selected event type:
• Enable: Check to enable the selected event type.
• Show Message: Check to show a popup message when the selected event occurs.
• Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 15.3.5 Configuring Email Alerts, page 65).
• Buzzer: Check to activate the system buzzer.
• Post_REC: Enter the number of seconds the system will record after network loss
occurs.
4. Click OK to save changes.
15.3.12
Storage
The Storage menu allows you to configure the recording schedule and hard drives connected to the system.
15.3.13
Configuring the Video Recording Schedule
You can set a custom recording schedule according to your needs. For example, you can
set the system to record continuously during business hours and record on motion detection only outside of business hours.
A custom recording schedule helps reduce the amount of hard drive space required, increasing the time your system can retain recordings.
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To configure the video recording schedule:
1. From the Main Menu, click
and then click Storage>Schedule>Record.
2. Under Channel, select the channel you would like to configure or select All.
3. Configure the schedule as needed:
• Check Continuous, MD (motion detection), or Alarm to select the recording type
you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is
set up as a grid, which each block representing one hour.
• Click
next to All to link the recording schedules for all days. The icon for a day
changes to
when days are linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes
made to one of the days will apply to every day that is linked.
• Click
to disable all recording of the selected type on the selected day.
• Click
if you need to set a more precise schedule down to the minute.
4. Click OK to save changes.
15.3.14
Configuring Pre-Recording
The system can pre-record video when motion detection events occur.
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To configure pre-recording:
1. From the Main Menu, click
and then click Storage>Schedule>Record.
2. Under Channel, select the camera you would like to configure or select All.
3. Under PreRecord, select the duration for pre-recording.
4. Click OK to save settings.
15.3.15
Configuring the Snapshot Schedule
You can set a schedule for recording snapshots from the cameras.
To set up the snapshot schedule:
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1. From the Main Menu, click
and then click Storage>Schedule>Snapshot.
2. Under Channel, select the channel you would like to configure or select All.
3. Configure the schedule as needed:
• Check Continuous, MD (motion detection), or Alarm to select the recording type
you would like to configure.
• Click and drag on each day to customize the recording schedule. The schedule is
set up as a grid, which each block representing one hour.
• Click
next to All to link the recording schedules for all days. The icon for a day
changes to
when it is linked. You can also click the boxes next to individual
days to link them to each other. If the recording schedule is linked, changes made
to one of the days will apply to every day that is linked.
• Click
to disable all recording of the selected type on the selected day.
• Click
if you need to set a more precise schedule down to the minute.
4. Click OK to save changes.
15.3.16
Configuring Holidays
You can set certain days as holidays. Holidays have a special recording schedule.
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To configure holidays:
1. From the Main Menu, click
and then click Setting>General>Holiday.
2. Click Add New Holidays.
3. Configure the following:
• Holiday Name: Enter a name for this holiday.
• Repeat Mode: Select Once Only for the holiday to occur only this year or All-Year
for the holiday to be repeated each year.
• Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.
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4. Click Add. Now that you have added a holiday, an extra holiday setting is added to the
recording schedule.
NOTE
You can disable holiday schedules by selecting Close under the Status dropdown and then click
Apply.
15.3.17
Formatting the Hard Drive
The HDD Manager menu allows you to format the hard drive. If you install a new hard
drive, you must format the hard drive using the system before you will be able to record.
To format the hard drive:
CAUTION
Formatting the hard drive erases all data on the hard drive. This step cannot be undone.
1. From the Main Menu, click
and then click Storage>HDD Manager.
2. Select the hard dive you would like to format and then click Format. Click OK to
confirm.
3. Click OK to save changes. The system will restart to complete the formatting process.
15.3.18
Configuring Hard Drive Type
The system supports the following hard drive types:
• Read-write HDD: Normal recording hard drive.
• Read-only HDD: The system can playback data from this hard drive, but it will not record to it.
To set the hard drive type:
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1. From the Main Menu, click
and then click Storage>HDD Manager.
2. Click the hard drive you would like to configure.
3. Under Type, select Read-write HDD or Read-only HDD.
4. Click OK to save changes. The system will restart to complete this operation.
15.3.19
Configuring General System Settings
You can use the General menu to configure miscellaneous system settings.
To configure general settings:
1. From the Main Menu, click
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and then click Setting>General>General.
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2. Configure the following:
• Device Type: Shows the model number of your system.
• Device No.: Select the remote control address of the system. See 8.1 Setting the
Remote Control Address, page 15.
• Language: Set the system languages. Available options are English, French, and
Spanish.
• Video Standard: Select NTSC (North America) or PAL (Europe).
• HDD Full: Select Overwrite for the system to overwrite the oldest recordings when
the hard drive is full or select Stop Record for the system to stop recording when
the hard drive is full.
• Pack Duration: Select the length (in minutes) of video files stored on the system.
For example, if this is set to 30 minutes, the system will create a new video file for
each 30 minutes of continuous recording.
• Instant Playback: Select the amount of time (in minutes) the system will go back
when instant playback is activated in live view.
• Auto Logout: Select the idle time (in minutes) before the system will logout the current user.
• Navigation Bar: Check to enable the Navigation Bar that comes up when you left
click in live view.
• Startup Wizard: Check to enable a setup wizard when you start up the system.
• Mouse Speed: Use the slider to adjust the mouse speed.
3. Click OK to save changes.
15.3.20
Setting the Monitor Resolution (Display)
The Display menu allows you to configure the systems monitor resolution and other display settings.
To set the monitor resolution:
1. From the Main Menu, click
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and then click Setting>Display>Display.
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2. Under Resolution, select the correct resolution for your monitor: 1920x1080,
1280x1024, 1280x720, or 1024x768.
3. Click OK to save changes. Click OK again to restart the system using the new
resolution.
To configure other display settings:
1. From the Main Menu, click
and then click Setting>Display>Display.
2. Configure the following:
•
•
•
•
Time Display: Check to show the time on the monitor.
Channel Display: Check to show the channel names on the monitor.
Original Rate: Display video at its actual size.
Transparency: Select the menu transparency.
3. Click OK to save changes.
15.3.21
Saving Your System Configuration to a USB Thumb Drive
The system allows you to save your current system configuration to a USB thumb drive
(not included). This is useful if you want to backup your current settings.
NOTE
This function only saves settings created in system menus. It does not save or backup any video.
To save your system configuration to a USB thumb drive:
1. Insert a USB thumb drive (not included) into one of the USB ports.
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2. From the Main Menu, click
and then click Setting>Config Backup.
3. Under Device Name, select the USB device where you would like to save the
configuration.
4. Click EXPORT to save your current system configuration.
To restore a saved system configuration:
1. Insert a USB thumb drive (not included) with a saved system configuration into one of
the USB ports.
2. From the Main Menu, click
and then click Setting>Config Backup.
3. Under Device Name, select the USB device.
4. Click the folder with the configuration files you would like to restore. Configuration file
folders are labeled “Config” and then the time and date the configuration was saved (e.
g. Config_20140425103727).
5. Click IMPORT to restore the system configuration.
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6. Click OK to confirm. The system will restart to complete the operation.
15.3.22
Setting the System to Factory Defaults
The Default menu allows you to reset the system to factory default settings.
To reset the system to factory default settings:
1. From the Main Menu, click
and then click Setting>Default.
2. Check the menus you would like to reset to default settings or check Factory Default
to reset the entire system to default settings.
3. Click OK.
15.3.23
Upgrading Firmware from USB
Firmware upgrades provide enhanced functionality. The system will automatically check
for firmware upgrades if it is connected to the Internet. The system also supports firmware
upgrades from a USB thumb drive (not included).
To upgrade firmware from a USB drive:
1. Download the firmware upgrade from www.flir.com/security/pro.
2. Extract the firmware file and copy the firmware to a blank USB thumb drive.
NOTE
Do not have any folders on the USB thumb drive—just the firmware file.
3. Insert the USB thumb drive to a USB port on the system.
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4. Right-click and then click Main Menu. Click
>Setting>Upgrade.
5. Click Start.
6. Select the firmware file on the USB drive and click Start.
WARNING
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION
15.4 Shutdown
Use the Shutdown menu to shutdown, restart, or log out of the system.
To access the Shutdown menu:
1. From live view, right-click and select Main Menu.
2. Enter the system user name (default: admin) and your new, secure password and click
OK.
3. Click
>Shutdown.
4. Select one of the following:
• Logout: Log out the account that is currently active.
• Shutdown
• Restart
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Connecting to Your System Over
the Internet on PC or Mac
This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled
service allows for Internet connectivity without requiring any network configuration. Up to 3
devices may connect to the system at the same time.
NOTE
•
•
•
Except where noted, the PC and Mac instructions in this section are the same.
For smartphone/tablet setup, see 18 Connecting to Your System Using Smartphone or Tablet Apps,
page 126.
For the latest list of supported apps and devices, visit www.flir.com/security/pro.
16.1 System Requirements
Your system must meet the system requirements below:
Description
Requirement
CPU
Core 2 Duo 3.0GHz
Operating System
Windows™ 8/7/Vista
Mac OSX 10.7 and above
Memory
2GB
Video
512 MB of video memory and above
Network (LAN)
10/100 BaseT Network
Network (WAN)
1 Mbps upstream
High-speed Internet service is required to remotely
connect to your system.
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16.2 Step 1 of 3: Connect your System to Your Router
1. Power off your system by disconnecting the power adapter.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to an empty LAN port (usually numbered
1~4) on your router.
3. Reconnect the power adapter to power the system back on.
16.3 Step 2 of 3: Obtain the system’s Device ID
The Device ID is a unique code that allows your system to handshake with FLIR Cloud™
servers for a secure connection over the Internet.
To find the Device ID:
1. The Device ID is located on a sticker on the system.
2. Write down the Device ID of the system.
16.4 Step 3 of 3: Connect to the System Over the Internet
Follow the steps below to connect to the system over the Internet.
NOTE
Make sure to upgrade your system to the latest firmware version. You must have the latest firmware
and client software to connect to the system over the Internet.
To connect to the system over the Internet:
1. Download and install the client software. To find the client software visit
www.flir.com/security/pro, search for the model number of your product, click on your
product in the search results, and click on the Downloads tab. Next:
• PC Users: Download and install the Client Software for PC.
• Mac Users: Download and install the Client Software for Mac. Double click to extract the software. Then, drag the software to Applications.
2. Once installation is finished, double-click the FLIR Cloud™ Client icon (
desktop or Applications list.
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3. Log into the Client Software using the Client Software user name (default: admin) and
password (default: admin) and then click Login.
4. Click Add Device.
5. Enter the following:
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5.1.
5.2.
5.3.
5.4.
5.5.
Device Name: Choose a name for your system of your choice.
Device ID: Manually enter the Device ID printed on the label.
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the system’s User Name (default: admin).
Password: Enter the system’s Password (your new, secure password created
during initial setup).
NOTE
If you are accessing your system for the first time, you must create a new password through
your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
6. Click Add.
7. Click
then
.
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8. Click and drag Default Group to the display window to open your cameras in live view.
Congratulations! You can now connect over the Internet to view and playback video
on your computer.
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or Mac
FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.
17.1 Home Page
The Home Page allows you to access all the tabs within the software. Each tab allows you
to access different features.
To open tabs:
Click a tab from the Home Page to open it or click the
from within any tab to open a new tab.
button at the top of the screen
17.2 Live View
The Live View tab is where you can view live video from connected systems.
To view live video from a system:
1. Click
and then click
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to create a Live View tab.
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2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access
individual cameras, you can click + to expand groups or systems.
17.2.1
Live View Controls
1. Live display: Double-click to expand the area. Right-click to access additional options.
Hold the mouse over the display area to access the camera toolbar.
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Camera toolbar:
1.1.
1.2.
1.3.
1.4.
1.5.
1.6.
1.7.
1.8.
Streaming quality: Shows the bitrate and resolution for the stream, and shows
if display is showing the Sub Stream or Main Stream.
Manual recording: Click to start/stop manual recording.
Snapshot: Click to save a snapshot.
Mute/unmute: Click to mute/unmute audio (audio camera required).
Not supported.
Instant playback: Plays back the most recently recorded video from the camera. By default, it will play back the last 5 minutes of recorded video from the
camera.
Digital zoom: Click to enable digital zoom mode. Click and drag over the display area to zoom on the camera. Then click and drag to pan. Click the icon
again to zoom out.
Disconnect.
2.
Split-screen mode: Click to select split-screen layout.
3.
Aspect ratio: Use the drop down menu to select the aspect ratio for the selected
camera. Original uses the actual aspect ratio of the image. Full-win stretches the image to fill up the entire display area.
4.
Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
5.
Save view: Click to save the current display layout and open cameras as a view.
Then enter a name for the view.
6.
Start/stop tour: Click to start the tour. During the tour the client will cycle through
all saved views every few seconds. Click again to stop the tour.
7. PTZ Controls: Controls for PTZ cameras (not included). See 17.3 Controlling PTZ
Cameras, page 96 for details.
8. View: Click View to access view menu. Then double-click on a view to open it in the
display area.
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9. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag
items to the display area to open live video. Right-click to view additional options.
17.2.2
Opening Live View in Multiple Monitors
If your computer has multiple monitors, you can open more than one Live View tab and
move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.
NOTE
Using multiple monitors significantly increases the amount of computing resources necessary to run the
application and may affect performance.
To open Live View in multiple monitors:
1. Click
and then click
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2. Click and drag the tab outside of the client window to create a new window. You can
drag the window to one of the secondary monitors.
Result
17.3 Controlling PTZ Cameras
If you have PTZ cameras (not included), you can control them using the client.
NOTE
You must ensure the PTZ camera is properly connected to your system and your system is configured to
detect it before you can control them using the client.
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To control PTZ cameras:
• Click the display area with the PTZ cameras and use the on-screen PTZ controls.
PTZ controls:
1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera.
to open dynamic zoom mode. Then click and drag in the video area to zoom
Click
in the camera on an area.
3.
4.
5.
6.
Zoom +/-: Click to zoom the camera in and out.
Focus +/-: Click to increase/decrease the focus.
Iris +/-: Click to increase/decrease the iris.
Advanced: Click to access advanced PTZ controls.
17.3.1
PTZ Presets
Presets will save a camera position for quick retrieval.
To add presets:
1. Click
to open the Advanced controls. Select Preset.
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2. Click
.
3. Select the number of the preset you would like to add.
4. Move the camera to the desired position.
5. Click
to save the current position as a preset.
To go to a saved preset:
• Select the preset number from the list or click
17.3.2
to go to the currently selected preset.
PTZ Tours
Tours will cycle through a set of presets.
To configure a PTZ tour:
1. Click
2. Click
to open the Advanced controls. Select Tour.
.
3. Under Cruise ID, select the number of the tour you would like to configure.
4. (Optional) Under Cruise Name, enter a name for the tour.
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5. Use the chart to select which presets you would like to include in the tour and the order
of presets.
• Preset: Select the preset number.
• Time(s): Enter the time in seconds the camera will remain on the selected preset.
• Operation: Click
the tour.
to add a preset to the tour. Click
to delete a preset from
6. Click OK to save changes.
To run a PTZ tour:
• Select the tour number and click
17.3.3
.
PTZ Pattern
Patterns automatically cycle the camera between two positions.
To create a pattern:
1. Click
to open the Advanced controls. Select Pattern.
2. Select the number of the pattern you would like to set up.
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3. Move the camera into the desired start position.
4. Click
to start recording the pattern.
5. Move the camera to the desired end position. Then, click
pattern.
to stop recording the
To run a pattern:
• Select the pattern number and click
17.3.4
.
PTZ Scan
Scan automatically cycles between a left and right point.
To set up scan mode:
to open the Advanced controls. Select Scan.
1. Click
2. Move the camera to the desired left position and click
3. Move the camera to the desired right position and click
.
.
To run scan mode:
• Click
.
17.3.5
PTZ Pan
Pan makes the camera continuously pan 360°.
To run Pan mode:
1. Click
2. Click
to open the Advanced controls. Select Pan.
.
17.4 Playback
You can use Playback mode to playback video saved on systems connected to the client.
To access Playback mode:
• Click
and then click
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To playback video:
1. Check the channels you would like to play back from in the Device List.
2. Under Type, check the file types you would like to search for.
•
•
•
•
All: All recordings.
General: Continuous recordings.
MD: Motion recordings.
Alarm: Alarm recordings. Your system must support alarm devices (not included) to
use this feature.
3. Under Stream, select Main Stream to search for Main Stream recordings (high quality) or Sub Stream to search for Sub Stream recordings (smaller file size).
4. Select the start time and end time for your search under From and To. You may not
search more than 24 hours of video.
5. Click Search. Wait for the client to find video saved to the system.
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6. Click inside the play back bar to start playback.
17.5 Playback Controls
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1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse
over the display area to open the camera toolbar.
•
Snapshot: Click to save a snapshot.
•
Digital zoom: Click to enable digital zoom mode. Then, click and drag to zoom
in. Click and drag to pan the camera. Click
again to zoom out.
2. Event: Click to view recordings based on a list of events and files.
3. Record: Click to view recordings on a timeline.
4. Sync: Click to sync playback between channels. This forces all channels to playback
from the same time.
5. Pause/play.
6. Stop.
7. Frame-by-frame: Click to advance the video by a single frame.
8. Playback speed: Use the slider to adjust the playback speed.
9. Mute.
10. Volume.
11. Split-screen: Select split screen configuration.
12. Full-screen: Click to open playback in full-screen. Press ESC to exit full-screen.
13. Timeline zoom: Use the slider to zoom in/out on the timeline.
14. Playback timeline: Shows recordings from the selected channels on a timeline. Click
inside the timeline to start playback or select a playback time. Each type of recordings
is shown in a different color. Continuous recordings are green, motion recordings are
yellow, and alarm recordings are red.
15. Video clip: Click to start a video clip. You can download video clips to your hard drive.
16. Download list: Click to see a list of files you have downloaded and the progress of
files that are currently downloading.
17. Search: Search for video on the selected channels based on the search parameters
you set.
18. Device list: Select the channels you would like to search or playback video from.
17.6 Downloading Video to your Computer Hard Drive
You can download video to your computer hard drive to save important events or share
them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.
NOTE
PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard
drive.
To download video files:
1. Start playing back video using the steps in 17.4 Playback, page 101.
2. Click
clip.
to start a video clip at the current playback time. Click
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3. Configure the following save options:
• Path: Use the default save folder or click Browse to select a different folder.
• File Format: Select the video file format.
• Download Video Player: Check to save a copy of the video player with the downloaded file.
4. Click OK to start the download. A status screen will pop up to show progress on downloaded files.
NOTE
To retrieve downloaded video files:
•
•
PC Users: Browse to the folders listed in General>File.
Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate
to the desired folder.
17.7 Alarm
The Alarm menu allows you to view a list of alarms received by the client software.
NOTE
You must set up alarms in the Alarm CFG menu before they will appear in this list. See 17.12 Alarm CFG,
page 112 for more details.
To access Alarms:
• Click
and then click
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Alarm menu overview:
1. Number of alarms: Shows the number of open alarms.
2. Alarm list: Shows the list of alarms and information on when they occurred and which
systems and channels triggered them.
3. Alarm Process: You can close alarms by selecting one of the options and clicking OK.
4. Options: Check to enable the following:
• Display Link Video: Open live video to monitor alarms on a continuous basis.
• Display Overlay Window: Show the overlay controls. They allow you to enable/disable sound alerts and quickly jump back to the Alarm menu from another tab.
• Pause Refresh: Stop refreshing the live video in the video popup.
17.8 Log
The Log menu allows you to view logs for the client software or to view logs for connected
systems.
To access logs:
• Click
and then click
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To view client logs:
1. Click Client Log to view logs for the client software.
2. Configure the following:
• Start Time/End Time: Select the start and end times to search for logs.
• Log Type: Select the type of logs to search for.
3. Click Search.
To view logs from connected systems:
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1. Click Device Log to view logs from connected systems.
2. Configure the following:
• Start Time/End Time: Select the start and end times to search for logs.
• Log Type: Select the type of logs to search for.
• Device Name: Select the system you would like to view logs from.
3. Click Search.
17.9 E-map
E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business.
To create an E-map:
1. Click
and then click
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2. Click Add Map.
3. Configure the following:
• Name: Enter a name for your e-map of your choice.
• Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
use as the e-map.
• Describe (optional): Enter a text description of the e-map.
4. Click Save.
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5. Click Edit to edit the e-map.
6. Click and drag cameras from the device list to place them on the map.
To open cameras from the e-map:
1. Click View.
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2. Double-click cameras on the map to open live video.
17.10
Devices
The Devices menu is where you can manage systems connected to the client software.
To access the Devices menu:
• Click
and then click
.
Devices overview:
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1. Devices Found: Shows systems that are connected to the same network as the computer where the client is installed. Once you connect to the system, it moves to the bottom of the screen.
2. Search: Refresh the list of systems connected to the network.
3. Add: Add checked systems to the client software.
4. Device list: Shows a list of systems connected to the client software, and shows which
systems are online.
5. Add Device: Add a remote system using a Device ID or IP/DDNS address.
6. Delete: Delete the selected system.
7. Import: Import a list of systems from a saved .xml file.
8. Export: Export a list of currently connected systems to an .xml file. This is useful if you
need to re-install the software or if you want to open the same list of systems on a different computer.
9. Edit: Edit the connection details for the system.
10. Manual connect/disconnect: Manually connect/disconnect the system.
11. Delete: Delete system.
17.11
Device Config
The Device Config menu allows you to remotely configure settings for connected systems.
To access the Device Config menu:
• Click
and then click
.
• Click on a system in the device list to see the settings available for that system and then
configure settings as needed.
NOTE
The settings available depend on the model of system you have.
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17.12
Alarm CFG
The Alarm CFG menu allows you to configure alarms for the client software. The client
software will alert you by popping up live video and playing sound alerts.
NOTE
Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
To create alarms:
1. Click
and then click
.
2. Click Add to create a new alarm.
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3. In the Alarm sources menu, you set up the parameters that trigger the alarm.
• Under Alarm Type, select the alarm type that will trigger an alarm. For example,
you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the
example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM
1.
• Click Next.
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4. In the Alarm link menu, you set up the responses to alarms. Select the channels that
will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.
For each channel selected, configure the following:
• Video: Pop up a window with live video from the selected channel, like the one
below.
• Record: Record video from the selected channel.
NOTE
PC Users: You may need to run the client software as admin to record.
• Preset: If you select a PTZ camera, you can select the preset that will be activated
when an alarm occurs.
• Stay Time: Enter how many seconds the video window will stay open or record
when an alarm occurs.
5. Click Next.
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6. In the Period window, configure times the alarm will be activated.
7. Click Confirm to save the alarm.
To manage alarms:
1. Export: Export current list of alarms as an xml file.
2. Import: Import list of alarms.
3. Delete: Delete selected alarm.
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4.
5.
6.
7.
8.
Add: Add new alarm.
Alarms.
On/off: Click to enable/disable alarm.
Delete: Click to delete alarm.
Edit: Click to edit alarm settings.
17.13
Tour & Task
The Tour & Task menu is where you can set up custom views for the system. You can also
set up tours, which sets the client to automatically cycle through views.
To start a tour:
• Click
in Live View to start a tour. The live view will automatically cycle through all
views you have set up in the Tour & Task menu. Click again to stop the tour.
To add views:
1. Click
and then click
.
2. Click + to create a new view.
3. Under Name, enter a name for your view.
4. Under Stay Time, enter the number of seconds the view will be shown before the client switches to the next view.
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5. Select the split-screen mode you would like to use for the view and then click and drag
channels to the empty grid areas to select channels to be shown in the view.
6. Click Save to save the view. Or click Add More to save the view and create another
view.
17.14
Account
The Account menu is where you can set up user accounts and passwords for the client
software. To simplify management, you can group user accounts according to role. A role
determines the permissions an individual user account can have.
To access the account menu:
• Click
17.14.1
and then click
.
Managing User Accounts
By default, the client software includes an admin account that has full access to all features of the software and all connected systems. You can add user accounts with customized levels of access.
NOTE
The admin account cannot be deleted. The default user name for the admin account is admin and the
default password is admin.
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To create a user account:
1. Click Add.
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2. Configure the following settings for the user account:
• User Name: Enter a user name for the account.
• Role: Select the role for the user account. By default, the user account gains all the
permissions of the role selected, but you can deactivate permissions as needed.
• Password/Confirm Password: Enter the password for the user account.
• Remarks (Optional): Enter a text description of the user account.
• User Rights: Check the permissions that will apply to the user account. If you click
on LiveView, Playback, and PTZ, you can select which channels the user account
can access in the Channel List section.
3. Click Save to create the account.
To switch between user accounts:
• Click
.
To modify a user account:
NOTE
Admin accounts with Account Setup permissions can change account passwords. A user cannot change
his own password.
• Click
next to the user account you would like to modify. Edit the user account details and click Save.
To delete a user account:
• Click
17.14.2
next to the user account you would like to delete. Click OK to confirm.
Managing Roles
Roles make it easier to manage user accounts by determining the permissions an individual user account can have. By default, a new user account is given all the permissions of
the role they are assigned to.
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To create a role:
1. Click the Role tab.
2. Click Add.
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3. Configure the following settings for the role:
• Role Name: Enter a name for the role.
• Remarks (Optional): Enter a text description of the role.
• Role Rights: Check the permissions that will apply to user accounts assigned this
role. If you click on LiveView, Playback, and PTZ, you can select which channels
may be accessed in the Channel List section.
4. Click Save.
To modify a role:
• Click
next to the role you would like to modify. Edit the role details and click Save.
To delete a user account:
• Click
17.15
next to the role you would like to delete. Click OK to confirm.
General
The General menu is where you can configure application settings for the client software.
To access the General menu:
• Click
17.15.1
and then click
.
Basic
The Basic menu contains general settings for the client software.
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The Basic menu contains the following settings:
• Log Saved Time: Select the number of days you would like the client to save log
entries.
• Instant Playback Time: Select the number of minutes the system will go back when
you start an instant playback.
• Network Capability: Select the speed of your computer’s network connection.
• Resume Live View State: Check for the client to resume live view when it starts up.
The live view will open to the last view that you had open.
• Auto login application: Check for the client to automatically login when it starts up
without entering a user name or password.
• Auto Login Windows: Not supported.
• Language: Select the language for the client software.
• Sync Time: Check to have the client software sync time with your computer’s system
time. Select the time the software will sync the time. Click Sync Now to manually sync
the time.
• Time Format: Select 12–Hour or 24–Hour time format. You must close the client and
restart it to apply this setting.
NOTE
Click Save to save setting changes.
17.15.2
File
The File menu allows you to select the folders where the client software will save downloaded video files and snapshots.
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The File menu contains the following options:
• Snapshot Path: Click Browse to select the default folder to save snapshots.
• Record Path: Click Browse to select the default folder to save video recordings.
• Config Path: Click Browse to select the folder where the client will save software config files.
NOTE
Click Save to save setting changes.
PC Users: You may need to run the client software as admin to save files to enable snapshot or video
recording.
17.15.3
Alarm Prompt
The Alarm Prompt menu allows you to configure audio alerts. The client will play audio
alerts when events occur. You can replace the default sounds with any .wav file.
NOTE
You must configure alarms in the Alarm CFG menu before the client will play alarm sounds.
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The Alarm Prompt menu has the following options:
• Open Audio: Check to enable audio alerts.
• Loop: Check to repeat audio alerts until acknowledged.
• Camera Masking: Select or preview the sound that will play for camera masking
alarms.
• Motion Detect: Select or preview the sound that will play for motion detection.
• Video Loss: Select or preview the sound that will play for video loss alarms.
• Disk Full: Select or preview the sound that will play for disk full alarms.
• Disk Error: Select or preview the sound that will play for disk errors.
• External: Select or preview the sound that will play for external alarms (triggered by
sensor devices, which may not be supported on all systems).
• E-map flashes when alarm occurs: If the camera has alarms enabled and is added
to an e-map, a
appears on the e-map when an event occurs.
NOTE
Click Save to save changes.
17.15.4
Version
The Version menu shows you which version of the client software you are using. It is recommended to always run the latest version of the software. To find the latest version of the
client software, visit www.flir.com/security/pro, search for the model number of your product, click on your product in the search results, and click on the Downloads tab.
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Connecting to Your System Using
Smartphone or Tablet Apps
The system is compatible with iPhone, iPad and Android devices.
Platform
App Name
Get App From
iPhone/iPad
FLIR Cloud™
Apple App Store
Android
FLIR Cloud™
Google Play Store
See www.flir.com/security/pro for the latest list of supported apps and devices.
18.1 iPhone / iPad
FLIR Cloud™ is an iPhone / iPad app that allows you to remotely view your system.
18.1.1
Prerequisites
• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have
the latest firmware and mobile apps to connect to the system over the Internet.
NOTE
For the latest list of supported apps and devices, visit www.flir.com/security/pro.
NOTE
The app will ask for permission to send push notifications and to access Photos. It will only send notifications if you enable motion-activated push notifications in the Push Config menu. It needs access to
Photos to save snapshots and video clips to the local storage on your mobile device.
18.1.2
Connecting to your System on iPhone / iPad
1. Download FLIR Cloud™ for free from the App Store.
2. Tap on the FLIR Cloud™ icon (
) to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap
then
.
5. Configure the following:
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5.1.
Tap Scan QR Code and line up the QR code on the top of your system using
the camera on your mobile device.
OR
Under Device ID, manually enter the Device ID printed on the label.
5.2.
5.3.
5.4.
5.5.
Name: Choose a name for your system of your choice.
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the system’s User Name (default: admin).
Password: Enter the system’s Password (your new, secure password created
during initial setup).
NOTE
If you are accessing your system for the first time, you must create a new password through
your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
6. Tap Connect.
7. The app opens in Live View and streams video from your cameras.
18.1.3
Live View Interface
You can use FLIR Cloud™ in portrait and landscape mode.
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Live View Overview
1. Menu: Tap to bring up the Menu.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select
a different page of channels.
3. Pages: Shows the number of pages available and highlights the currently selected
page.
4. Split: Select the split-screen layout.
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5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.
6.1.
6.2.
6.3.
6.4.
6.5.
6.6.
Quick Playback: Tap to start/stop quick playback.
PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
Microphone: Audio enabled cameras required.
Video Quality: Open/close streaming quality panel.
Alarms: Not supported.
Audio: Audio enabled cameras required.
7. Manual record: Tap to start/stop manual recording.
8. Access Favorites.
9. Connect/disconnect all: Connect to/disconnect from all previously added cameras.
10. Device List: Tap to open a list of devices. You can use the Device List to open multiple
systems or cameras at once.
18.1.4
Controlling PTZ Cameras
If you have PTZ cameras (not included), you can control them from the app.
To control PTZ cameras:
1. Tap the display area the PTZ camera is connected to.
2. Tap
to open PTZ controls.
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PTZ Controls
1.
2.
3.
4.
5.
Live Display: Swipe to move the camera. Pinch to zoom in/out.
Focus: Tap to show focus controls.
Zoom: Tap to show zoom controls.
Iris: Tap to show iris controls.
Goto preset: Tap to access preset controls. Then use the sliders to select a preset
and then tap the checkmark to goto the preset.
NOTE
You must set presets for the camera using the system’s local menus before you can use this feature.
18.1.5
Viewing Snapshots and Videos with Local Files
If you have saved snapshots or videos using the app, you may open them with Local Files.
To access Local Files:
• Tap
to access the Menu, and then tap Local Files.
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Local Files Overview
1.
2.
3.
4.
Menu: Return to Menu.
Files: Tap to open files.
File Type: Tap the options to select video files or snapshots.
Options: Tap to delete or export files to your device’s local storage.
NOTE
Exported snapshots and video files are saved to the Photos app. Video files are saved to MP4
format.
18.1.6
Using Playback Mode on iPhone / iPad
You can access recorded video on your system using your iPhone / iPad.
NOTE
You must enable Sub Stream Recording to use playback mode on mobile devices.
To use Playback Mode:
1. Tap
to access the Menu, and then tap Playback.
2. Tap + and select a channel to playback.
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3. Select the date then the start and end times to playback.
4. Use the on-screen controls to control playback.
Playback Controls
4.1.
4.2.
Display Area: Double-tap to open in full-screen.
Time Bar: Shows the length of the recording. Swipe left or right to select the
time you wish to view.
4.3. Play/pause.
4.4. Slow.
4.5. Snapshot: Tap to take a snapshot from the selected camera.
4.6. Stop All: Stop playback on all channels.
4.7. Audio: Audio enable cameras required.
4.8. Manual Record: Tap to start/stop recording to your mobile device’s local
storage.
4.9. Next frame.
4.10. Fast.
18.1.7
Enabling Push Notifications
You can have the app send push notifications to the notifications area on your device when
one of your cameras detects motion. Once you have received a push notification, you can
select it to open live video or a snapshot attachment from the camera that detected motion.
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NOTE
Your cameras must have motion detection activated to receive push notifications.
To enable Push Notifications:
1. Tap
to access the Menu, and then tap Push Config.
2. Tap the system you would like to configure.
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3. Tap Motion Detect and then check each channel you would like to receive push notifications from.
4. Tap
to save changes. You will now receive a notification when one of the selected
cameras detect motion.
18.1.8
Using the Event List
The Event List menu shows a list of events that were sent to your device via push
notifications.
NOTE
You must configure push notifications before you can use the Event List.
To access the Event List:
• Tap
to access the Menu, and then tap Event List.
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Event List Overview
1. Events: Shows the details of each motion detection event. Tap the event to view the
video or snapshot.
2. Delete All: Tap to delete all events in the Event List.
NOTE
To delete a single event, swipe it to the left and then tap Delete.
3. View: Tap to view the video or snapshot for the selected event.
18.1.9
Using Favorites
Favorites allows you to select a group of cameras as a favorite. You can then quickly bring
up the group of cameras in Live View without having to individually select each camera.
To use Favorites:
1. Tap
to access the Menu, and then tap Favorites.
2. Tap a group to configure an existing group.
NOTE
Tap
to create a new group and then enter a name for the new group.
3. To add cameras to the group, tap
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4. Select the cameras you would like to add to the group. Tap
to save changes.
NOTE
To delete cameras that have been added to the group, select the group in the group list. Then, swipe
left and tap Delete.
To open Favorites in Live View:
1. Tap
2. Tap
18.1.10
to access the Menu, and then tap Live View.
, and then tap
to open the group.
Using the E-Map
E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business.
To add an E-Map:
1. Tap
to access the Menu, and then tap E-Map.
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2. Tap
.
3. Select a .jpg image on your mobile device.
and select a camera. Drag the camera on the screen to place it on the
4. Press
map. Repeat to add additional cameras.
5. Click
. Choose a name for your E-Map and then tap OK.
To open cameras from an E-Map:
1. Tap
in Live View.
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2. Select the E-Map in the Device List.
3. Tap the camera or cameras to select and then tap Connect to open the cameras.
18.1.11
Device Manager
You can use Device List to add, delete, or edit your systems.
To access Device Manager:
• Tap
to access the Menu, and then tap Device Manager.
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To edit a system:
1. Tap the system in Device Manager. Tap
.
2. Edit the connection details as needed.
3. Tap Connect to save changes and connect to the system.
To delete a system:
1. Tap the system you would like to delete.
2. Tap
18.1.12
. Tap OK to confirm.
Adding Devices Using an IP or DDNS Address (Advanced)
The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.
Prerequisites:
• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (35000) on your
router to the device’s local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to
use with your system.
• For more information on port forwarding and DDNS, visit www.flir.com/security/pro.
To add a device using an IP or DDNS address:
1. Tap
then
.
2. Configure the following:
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2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
Tap Register Mode and select IP/Domain.
Name: Choose a name for your system of your choice.
Address: Enter the IP address or DDNS address of your system.
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the system’s User Name (default: admin).
Password: Enter the system’s Password (your new, secure password created
during initial setup).
NOTE
If you are accessing your system for the first time, you must create a new password through
your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
3. Tap Connect.
4. The app opens in Live View and streams video from your cameras.
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18.2 Android
FLIR Cloud™ allows you to remotely view your system on Android devices.
18.2.1
Prerequisites
• Connect your system to your router using an Ethernet cable (included).
• Make sure to upgrade your system to the latest firmware version. You must have
the latest firmware and mobile apps to connect to the system over the Internet.
NOTE
For the latest list of supported apps and devices, visit www.flir.com/security/pro.
18.2.2
Connecting to your System on Android
1. Download FLIR Cloud™ for free from the Google Play Store.
2. Tap on the FLIR Cloud™ icon (
) to start the app.
3. Tap Sign up and enter your email address and password to create a new account.
4. Tap
then
.
5. Configure the following:
5.1.
Tap Scan QR Code and line up the QR code on the top of your system using
the camera on your mobile device.
OR
Under Device ID, manually enter the Device ID printed on the label.
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5.2.
5.3.
5.4.
5.5.
Name: Choose a name for your system of your choice.
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the system’s Username (default: admin).
Password: Enter the system’s Password (your new, secure password created
during initial setup).
NOTE
If you are accessing your system for the first time, you must create a new password through
your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
6. Tap Connect.
7. The app opens in Live View and streams video from your cameras.
18.2.3
Live View Interface
You can use FLIR Cloud™ in portrait and landscape mode.
Live View Overview
1. Menu: Tap to bring up the Menu.
2. Display Area: Double-tap to open a channel in full screen. Swipe left or right to select
a different page of channels.
3. Pages: Shows the number of pages available and highlights the currently selected
page.
4. Split: Select the split-screen layout.
5. Snapshot: Tap to take a snapshot from the currently selected channel.
6. Control Bar: Contains the following options. Swipe left or right to access more options.
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6.1.
6.2.
6.3.
6.4.
6.5.
6.6.
6.7.
6.8.
Quick Playback: Tap to start/stop quick playback.
PTZ Controls: Open/close PTZ controls. PTZ camera required (not included).
Video Quality: Open/close streaming quality panel.
Alarms: Not supported.
Audio: Audio enabled cameras required.
Microphone: Audio enabled cameras required.
Digital Zoom: Tap to activate digital zoom mode. Pinch to zoom in/out.
Color Settings: Tap to access color controls for the currently selected camera.
7. Manual record: Tap to start/stop manual recording.
8. Access Favorites.
9. Connect/disconnect all: Connect to/disconnect from all previously added cameras.
10. Device List: Tap to open a list of devices. You can use the Device List to open multiple
systems or cameras at once.
18.2.4
Controlling PTZ Cameras
If you have PTZ cameras (not included), you can control them from the app.
To control PTZ cameras:
1. Tap the display area the PTZ camera is connected to.
2. Tap
to open PTZ controls.
PTZ Controls
1.
2.
3.
4.
Live Display: Swipe to move the camera. Pinch to zoom in/out.
Focus: Tap to show focus controls.
Zoom: Tap to show zoom controls.
Iris: Tap to show iris controls.
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5. Go to preset: Tap to access preset controls. Then use the sliders to select a preset
and then tap the checkmark to go to the preset.
NOTE
You must set presets for the camera using the system’s local menus before you can use this feature.
18.2.5
Viewing Snapshots and Videos with Local Files
If you have saved snapshots or videos using the app, you may open them with Local Files.
To access Local Files:
• Tap
1.
2.
3.
4.
to access the Menu, and then tap Local Files.
Menu: Return to Menu.
Files: Tap to open files.
File Type: Tap the options to select video files or snapshots.
Options: Tap to share, delete, or export files to your device’s local storage.
NOTE
Exported video files are saved to MP4 format in the folder /snapshot/mp4/, which you can access
by connecting your Android device to a computer using a USB cable.
18.2.6
Using Playback Mode on Android
You can access recorded video on your system using your Android.
NOTE
You must enable Sub Stream Recording to use playback mode on mobile devices. For details on enabling
Sub Stream Recording, see 11.3 Setting up Scheduled or Manual Recording, page 23.
To use Playback Mode:
1. Tap
to access the Menu, and then tap Playback.
2. Tap + and select a channel to playback.
3. Select the date then the start and end times to playback.
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4. Use the on-screen controls to control playback.
Playback Controls
4.1.
4.2.
4.3.
4.4.
4.5.
4.6.
4.7.
4.8.
4.9.
4.10.
4.11.
4.12.
4.13.
18.2.7
Display Area: Double-tap to open in full-screen.
Play/pause.
Time Bar: Tap inside the bar to fast forward or rewind.
Previous: Select previous video file.
Next: Select next video file.
Snapshot: Tap to take a snapshot from the selected camera.
Stop All: Stop playback on all channels.
Not supported.
Manual Record: Tap to start/stop recording to your mobile device’s local
storage.
Fast.
Slow.
Time Range: Tap to change the range of time shown in the time bar.
Next frame.
Enabling Push Notifications
You can have the app send push notifications to the notifications area on your device when
one of your cameras detects motion. Once you have received a push notification, you can
select it to open live video or a snapshot attachment from the camera that detected motion.
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NOTE
Your cameras must have motion detection activated to receive push notifications.
To enable Push Notifications:
1. Tap
to access the Menu, and then tap Push Config.
2. Tap the system you would like to configure.
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3. Tap Motion Detect and then check each channel you would like to receive push notifications from.
4. Under Push type, select Video to attach a video clip to each push notification. Or, select Image to attach an image to each push notification.
5. Tap
to save changes. You will now receive a notification when one of the selected
cameras detect motion.
18.2.8
Using the Event List
The Event List menu shows a list of events that were sent to your device via push
notifications.
NOTE
You must configure push notifications before you can use the Event List.
To access the Event List:
• Tap
to access the Menu, and then tap Event List.
Event List Overview
1. Events: Shows the details of each motion detection event. Long press an event to delete just that event.
2. Delete All: Tap to delete all events in the Event List.
3. View: Tap to view the video or snapshot for the selected event.
18.2.9
Using Favorites
Favorites allows you to select a group of cameras as a favorite. You can then quickly bring
up the group of cameras in Live View without having to individually select each camera.
To use Favorites:
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1. Tap
to access the Menu, and then tap Favorites.
2. Tap a group to configure an existing group.
NOTE
Tap
to create a new group and then enter a name for the new group.
3. To add cameras to the group, tap
.
4. Select the cameras you would like to add to the group. Tap
to save changes.
NOTE
To delete cameras that have been added to the group, select the group in the group list. Then, press
and hold to delete cameras from the group.
To open Favorites in Live View:
1. Tap
2. Tap
to access the Menu, and then tap Live View.
, and then tap
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18.2.10
Using the E-Map
E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business.
To add an E-Map:
1. Tap
2. Tap
to access the Menu, and then tap E-Map.
.
3. Select a .jpg image on your mobile device.
and select a camera. Drag the camera on the screen to place it on the
4. Press
map. Repeat to add additional cameras.
5. Click
. Choose a name for your E-Map and then tap OK.
To open cameras from an E-Map:
1. Tap
in Live View.
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2. Select the E-Map in the Device List.
3. Tap the camera or cameras to select and then tap Connect to open the cameras.
18.2.11
Device Manager
You can use Device List to add, delete, or edit your systems.
To access Device Manager:
• Tap
to access the Menu, and then tap Device Manager.
To edit a system:
1. Tap the system in Device Manager. Tap
.
2. Edit the connection details as needed.
3. Tap Connect to save changes and connect to the system.
To delete a system:
1. Tap the system you would like to delete.
2. Tap
18.2.12
. Tap OK to confirm.
Adding Devices Using an IP or DDNS Address (Advanced)
The app can connect directly to a device via the IP address or DDNS address as an optional advanced connectivity method or for systems that do not support FLIR Cloud™.
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Prerequisites:
• The device you are connecting to must be connected to the Internet.
• You must port forward the HTTP Port (default: 80) and Client port (default: 35000) on
your router to the device’s local IP address.
• To ensure connectivity, it is highly recommended to register for a free DDNS domain to
use with your system.
• For more information on port forwarding and DDNS, visit www.flir.com/security/pro.
To add a device using an IP or DDNS address:
1. Tap
then
.
2. Configure the following:
2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
Tap Register Mode and select IP/Domain.
Name: Choose a name for your system of your choice.
Address: Enter the IP address or DDNS address of your device.
Client Port: Enter the Client Port (default: 35000).
Username: Enter the system’s User Name (default: admin).
Password: Enter the system’s Password (your new, secure password created
during initial setup).
NOTE
If you are accessing your system for the first time, you must create a new password through
your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
3. Tap Connect.
4. The app opens in Live View and streams video from your cameras.
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DDNS Setup (Advanced)
Free DDNS service is available as an optional connectivity method to connect to your system over the Internet.
NOTE
Except where noted, the instructions in this section are the same on PC or Mac.
19.1 Accessing your System within a Local Network (LAN)
You can connect to your system through using the Client Software through the local area
network (LAN). It is recommended to confirm connectivity over a local network before setting up your system for DDNS connectivity.
NOTE
To complete the steps below, your computer must be on the same network as your system.
19.1.1
Step 1 of 3: Connect your System to Your Router
1. Power off your system by disconnecting the power adapter.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to an empty LAN port (usually numbered
1~4) on your router.
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3. Reconnect the power adapter to power the system back on.
19.1.2
Step 2 of 3: Obtain the System’s Local IP Address
1. Right-click to open the Quick Menu and click Info. Enter the system user name (default: admin) and your new, secure password.
2. Write down the IP Address of the system.
• A local IP looks something like this: 192.168.5.118.
19.1.3
Step 3 of 3: Connect to the System’s Local IP Address
Follow the steps below to confirm connectivity over a local network on a PC or Mac.
To connect using the system’s local IP address:
1. Download and install the client software. To find the client software visit
www.flir.com/security/pro, search for the model number of your product, click on your
product in the search results, and click on the Downloads tab.
• PC Users: Download and install the Client Software for PC .
• Mac Users: Download and install the Client Software for Mac. Double click to extract the software. Drag the software to Applications.
2. Once installation is finished, double-click the FLIR Cloud™ Client icon (
desktop or Applications list.
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3. Log into the Client Software using the Client Software user name (default: admin) and
password (default: admin) and then click Login.
4. The client scans your LAN for connected systems. Check your system (a) and click
Add (b).
5. Enter your new, secure password and click OK.
NOTE
If you are accessing your system for the first time, you must create a new password through your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
6. Click
then
.
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7. Click and drag Default Group to the display window to open your cameras in live view.
Result
19.2 DDNS Setup—Access your System Remotely over the Internet
Setting up DDNS connectivity allows you to view your system from any computer or compatible mobile device with Internet access.
To set up remote connectivity with your system, you must:
1. Port forward the HTTP port (default: 80) and Client port (default: 35000) on your router
to your system’s IP address.
2. Create a DDNS account.
3. Enable DDNS on the system.
4. Test the remote connection by entering your DDNS address in the client software.
19.2.1
Step 1 of 4: Port Forwarding
You must port forward the HTTP port (default: 80) and Client port (default: 35000) on your
router to your system’s IP address before you can remotely connect to your system. There
are several methods to port forward your router:
• Use the Auto Port Forwarding Wizard (PC only) to port forward the required ports
(see www.flir.com/security/pro for details). For instructions, see the Auto Port Forward
Wizard manual on www.flir.com/security/pro.
• Manually port forward the required ports on your router to your system’s IP address by
following your router manufacturer’s instructions. For more information on port forwarding, see the reference guides on www.flir.com/security/pro.
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NOTE
If the above ports are not forwarded on your router, you will not be able to access your system remotely.
19.2.2
Step 2 of 4: Create a DDNS Account
To setup your free FLIR DDNS account:
1. In your browser, go to http://ddns.myddns-flir.com and click Create Account.
2. Complete the Account Information fields with your personal information. Complete
the Warranty Information with your purchase details (optional).
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3. Complete the System Information fields:
• Product License: Select your product model from the Product License drop down
menu (i.e. M5100 Series).
• <Product Code> - <MAC Address>: Enter the MAC address of your system.
◦ To find the MAC address, right-click to open the Quick Menu and click Info.
• URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice).
4. Click Create New Account.
5. Your account information will be sent to you at the email Address you used in Step 2.
You will need this information for remote access to your system. Record your information below:
Domain name/URL Request:
DDNS User Name:
Device DDNS password:
19.2.3
Step 3 of 4: Enable DDNS on the System
To enable DDNS in your System:
1. Right-click and click Main Menu. Enter the system password if prompted.
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2. Click
and then click Network>DDNS.
3. Check Enable.
4. Under Domain Name, enter the Domain Name/URL Request your received in the
email after registering for DDNS.
5. Under User Name, enter your DDNS User Name.
6. Under Password, enter your DDNS Device password.
7. Click OK to save your settings.
NOTE
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
19.2.4
Step 4 of 4: Connect to the System’s DDNS Address
NOTE
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
To connect using the system’s DDNS address:
1. Download and install the client software on a remote computer. To find the client software visit www.flir.com/security/pro, search for the model number of your product, click
on your product in the search results, and click on the Downloads tab.
• PC Users: Download and install the Client Software for PC.
• Mac Users: Download and install the Client Software for Mac. Double click to extract the software. Drag the software to Applications.
2. Once installation is finished, double-click the FLIR Cloud™ Client icon (
desktop.
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3. Log into the Client Software using the Client Software user name (default: admin) and
password (default: admin) and then click Login.
4. Click Add Device.
5. Enter the following:
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5.1.
5.2.
5.3.
Check By IP/Domain to add a system using the DDNS address.
Device Name: Choose a name for your system of your choice.
IP/DDNS Address: Enter the Domain Name/URL Request you received in the
email when you registered for DDNS followed by .myddns-flir.com.
NOTE
For example, if your Domain Name/URL Request is tomsmith, enter tomsmith.myddns-flir.
com
5.4.
5.5.
5.6.
Client Port: Enter the Client Port (default: 35000).
User Name: Enter the system User Name (default: admin).
Enter your new, secure password and click OK.
NOTE
If you are accessing your system for the first time, you must create a new password through
your recorder, see 5.6 Step 6: Creating a New, Secure Password, page 9.
6. Click Add.
7. Click
then
.
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8. Click and drag Default Group to the display window to open your cameras in live view.
Congratulations! You can now connect over the Internet to view and playback video on
your computer.
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RTSP Streaming (Advanced)
RTSP streaming allows you to stream video from a specific camera using a web address.
It is an optional connectivity method used by 3rd party software applications.
NOTE
The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided
at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software.
Please contact the software vendor for technical support related to 3rd party software applications.
To connect to the video stream using VLC Media Player:
1. Open VLC Media Player.
2. Click Media>Open Network Stream.
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3. Enter the RTSP address in the following format:
• rtsp://<username>:<password>@<IP address>:<port>/cam/realmonitor?channel=
<channelNo>&subtype=<typeNo>
• <username>: The user name of the system (default: admin).
• <password>: Your new, secure password.
• <IP address>: The IP address of the system.
NOTE
In order to view the RTSP stream over the Internet, you must port forward the RTSP port (default:
554) on your router to the system’s IP address.
• <Port>: The RTSP port (default: 554) of the system.
• <channelNo>: The number of the channel you would like to stream from.
• <typeNo>: Enter 1 for the Sub Stream of the camera or 0 for the Main Stream. It is
recommended to use the Sub Stream if connecting over the Internet.
The example below shows the correct format to connect to the Sub Stream on channel
1.
4. Click Play. The video stream will open in VLC Media Player.
If it does not connect, check the following:
• Check that the syntax on the RTSP address is correct.
• Make sure the system is connected to the network.
• If connecting over the Internet, make sure to use the remote IP address of the system
and that the RTSP port is open.
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Connecting a PTZ Camera
(M5100 Series)
You can connect PTZ cameras (not included) to the system. You can use FLIR MPX or
analog PTZ cameras with the system. FLIR MPX PTZ cameras can accept PTZ commands directly through the video cable. FLIR MPX PTZ cameras do not require wiring for
RS485.
To connect a PTZ camera to the system:
1. Connect the camera video cable to one of the Video IN ports on the system. If you
have an MPX PTZ camera, it will automatically be detected and can be controlled by
the DVR.
If you have an analog PTZ camera, follow the steps below to set up the camera:
2. You can connect the RS485 wires for analog PTZ cameras to the AB ports on the rear
panel of the DVR. A is positive (+) and B is negative (-).
3. Right-click and click Main Menu. Enter the system user name (default: admin) and
your new, secure password if prompted.
4. Click
>Setting>Pan/Tilt/Zoom.
5. Under Channel, select the channel your PTZ camera is connected to.
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6. Under Control Mode, select Serial. Configure the following settings for your PTZ
camera.
NOTE
See the instruction manual for your PTZ camera for details on how to find the information below.
•
•
•
•
•
•
Protocol: Select the camera’s PTZ protocol (for example, Pelco P).
Address: Enter your PTZ camera’s address.
Baud Rate: Enter the baud rate for your PTZ camera.
Data Bits: Enter your PTZ camera’s data bit setting.
Stop Bit: Enter your PTZ camera’s stop bit setting.
Parity: Enter your PTZ camera’s parity setting.
7. Click OK. You can now control your PTZ camera using the system.
21.1 Controlling a PTZ Camera (Local DVR)
1. In Live View, double-click the channel that has the PTZ camera connected to open in
full-screen.
2. Right-click and click Pan/Tilt/Zoom. Enter the system user name and password if
prompted. The PTZ menu opens.
3. Use the on-screen PTZ controls to control the camera.
PTZ Controls
1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.
2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:
• Click and drag to move the camera.
• Use the scroll wheel to zoom in and out.
• Right-click to exit and return to normal PTZ controls.
3. Zoom/Focus/Iris: Click +/- to adjust the zoom, focus, and iris.
4. Advanced controls: Click to open advanced PTZ controls.
5. Speed: Enter the PTZ speed.
21.2 Advanced PTZ Controls
Advanced PTZ controls can be used to save camera positions and cycle through various
positions, and automate camera actions.
To open advanced PTZ controls:
• Click the arrow in the PTZ control window to open advanced controls.
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Advanced PTZ controls overview:
1. No.: Select the number of the action you want to perform.
2. Not supported.
3. PTZ camera menu: Click to open the camera’s OSD menu. This may not be supported on all camera models.
4. Preset: Click to call the selected preset.
5. Autopan: Click to start autopan. During autopan, the camera will continuously pan
360°.
6. Tour: Click to run the selected tour.
7. Flip: Click to flip the camera 180°.
8. Pattern: Click to run the selected pattern.
9. Reset: Click to move the camera to the home position.
10. Auto scan: Click to run the selected autoscan.
11. Aux: Click to open the aux menu, where you can set up Presets, Tours, Patterns, and
Auto Scans.
21.2.1
Presets
Presets will save a camera position for quick retrieval.
To add presets:
1. Click
to open the aux menu.
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2. Click the Preset tab.
3. Enter the number of the preset you want to create under Preset.
4. Move the camera to the desired position and click Set.
To go to a preset:
• Under No., select the number of the preset you would like to go to and click
21.2.2
.
Tours
Tours will cycle through a set of presets.
To create a tour:
1. Click
to open the aux menu.
2. Click the Tour tab.
3.
4.
5.
6.
Under Patrol No., select the tour you would like to configure.
Under Preset, select a preset you would like to add to the tour.
Click Add Preset.
Repeat steps 4 and 5 to add additional presets to the tour.
NOTE
Click Del Tour to clear all presets from a tour.
To run a tour:
• Under No., select the number of the tour you would like to go to and click
21.2.3
.
Pattern
Patterns automatically cycle the camera between two positions.
To create a pattern:
1. Click
to open the aux menu.
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2. Click the Pattern tab.
3. Under Pattern, enter the pattern you would like to configure.
4. Move the camera into the desired start position and click Begin.
5. Move the camera into the desired end position and click End.
To run a pattern:
• Under No., select the number of the pattern you would like to go to and click
21.2.4
.
Auto Scan
An auto scan automatically cycles between a left and right point.
To create a new auto scan:
to open the aux menu.
1. Click
2. Click the Border tab.
3. Move the camera into the desired left position and click Left.
4. Move the camera into the desired right position and click Right.
To run an auto scan:
• Click
.
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Connecting Cameras to the Local
Area Network (LAN)
The M5100 Series (8–channel and 16–channel) can support IP camera channels, in addition to the MPX/analog channels it already has. The 8–channel system can accommodate
4 additional IP camera channels and the 16–channel system can accommodate 8 additional IP camera channels. Since the system does not have PoE (Power over Ethernet),
the cameras must be connected to the same Local Area Network (LAN) as the system
and powered by a separate PoE switch (not included) or power adapter (not included).
Follow the steps below to enable IP cameras and add them over the network.
NOTE
The 4–channel system cannot accommodate additional IP camera channels. To connect an IP camera
using the 4–channel system, enable an IP camera channel by selecting IP using the Cable Type menu.
See 15.1.8 Selecting Cable Type, page 51.
Prerequisites
• Connect the IP cameras to the same LAN as the system.
• Power the IP cameras via a PoE switch or power adapter.
Enabling additional IP camera channels in the system:
1. Right-click and select Main Menu.
2. Log in using the admin account (default User Name: admin and your new, secure
password).
3. Click
and then Cable Type.
4. Click the Add IP Cam button to add the additional IP camera channels.
5. Wait for the system to restart.
Adding cameras to the system:
1. Right-click and select Remote Device.
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Connecting Cameras to the Local Area Network (LAN)
2. Log in using the admin account (default User Name: admin and your new, secure
password).
3. Click Device Search. The system searches the network for compatible cameras.
4. Check the camera(s) you would like to add.
5. Click Add. The Status indicator turns green to show the camera is successfully
connected.
NOTE
If the status indicator turns red, click
manufacturer as needed.
. Update the camera user name, password, ports, and
6. Right-click to return to live view.
NOTE
You can also add a camera to a specific channel by hovering the mouse over an empty channel in splitscreen view and clicking
. Then double-click the camera you would like to add and right click to exit.
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23
M5100 Series Hard Drive
Installation
The system comes with a pre-installed 3.5" SATA hard drive. You can replace the hard
drive with one up to a maximum size of 8TB.
23.1 Installing a Hard Drive
CAUTION
Make sure that the system is OFF and the power adapter is disconnected before removing/installing the
hard drive.
To install the hard drive:
1. Insert hard drive screws (4x) on the hard drive and tighten them half way.
2. Power off the system, and unplug all cabling from the system.
3. Remove the rear panel screws (4x) and side panel screws (1x on each side). Remove
the cover.
4. Place the hard drive over the screw slots on the bottom of the system and then slide
the hard drive into place. The SATA connectors on the hard drive should face the right
side of the unit if looking at it from the rear.
Images may appear different depending on the model.
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M5100 Series Hard Drive Installation
5. Connect the SATA power and data cable to the hard drive.
6. Turn the system over carefully. Tighten the hard drive screws (4x) to secure the hard
drive.
CAUTION
Hold the hard drive in place when turning the system over to prevent damage to the system.
7. Replace the cover and cover screws (6x).
NOTE
After installation, you must format the hard drive in order to use it with the system. See 23.3 Formatting Hard Drives, page 173.
23.2 Removing the Hard Drive
CAUTION
Make sure that the system is OFF and ALL power adapters have been disconnected before removing/installing the hard drive.
1. Power off the system, and unplug all cabling from the system.
2. Remove the rear panel screws (4x) and side panel screws (1x on each side). Remove
the cover.
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M5100 Series Hard Drive Installation
3. Turn the system over and loosen the hard drive screws (4x), but do not remove them.
4. Disconnect the SATA power and data cable from the hard drive.
5. Carefully turn the system over. Slide the hard drive and then lift it out of the system.
Images may appear different depending on the model.
6. Replace the cover and cover screws (6x).
NOTE
After installation, you must format the hard drive in order to use it with the system. See 23.3 Formatting Hard Drives, page 173.
23.3 Formatting Hard Drives
You must format hard drives before you may use them with the system.
CAUTION
Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will
not be erased.
To format the hard drive:
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M5100 Series Hard Drive Installation
1. From the Main Menu, click
and then click Storage>HDD Manager.
2. Select the hard dive you would like to format and then click Format. Click OK to
confirm.
3. Click OK to save changes. The system will restart to complete the formatting process.
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Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling FLIR Technical Support:
Error
Possible Causes
Solutions
•
•
•
System is not receiving
power, or is not powering up.
Cable from power adapter is
loose or is unplugged.
•
Confirm that all cables are
connected correctly.
Confirm that the power
adapter is securely connected to the back of the unit.
•
Power switch is set to OFF
position.
•
Confirm that the power switch
is in the ON position.
•
Cables are connected, but
system is not receiving sufficient power.
•
Confirm that the system is
powered on (LED indicators
on the front should be ON).
If the unit is connected
through a power bar or surge
protector, try bypassing the
bar and connecting the
power directly to the wall
outlet.
Confirm that there is power at
the outlet:
•
•
◦
◦
•
•
•
Hard drive is not detected by
the system.
Connect the power cable
to another outlet.
Test the outlet with another device (such as a lamp
or phone charger).
•
Hard drive cables are loose
or not properly connected.
•
Remove the housing and
check that hard drive cables
are firmly connected.
•
There is no hard drive in the
system.
•
Open the housing and install
compatible hard drive. Make
sure to format the drive after
installing. For details, see 23
M5100 Series Hard Drive Installation, page 172.
Hard drive is full (0%) and
the unit is no longer
recording.
•
Overwrite is not enabled.
•
From the Main Menu, select
There is no picture on monitor/TV after connecting it to
the system.
•
Monitor/TV not detected by
system.
•
Power off the monitor/TV and
system. Power on the monitor/TV, and then power on the
system.
•
Input channel for system not
selected on monitor/TV.
•
On the monitor/TV, select the
input channel the system is
connected to.
•
Video cable is loose or has
become disconnected.
•
Check the video cable connection to the system and
monitor/TV.
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>Setting>General>General. Select Overwrite
under HDD Full and click OK.
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24
Troubleshooting
Error
Possible Causes
Solutions
•
•
Mouse cable is not firmly
connected to the system.
Mouse is not connected to
the system.
•
Firmly connect the mouse cable to one of the USB ports.
•
System needs to be reset
•
Power off the system (disconnect power cable). Firmly
connect a USB mouse to one
of the USB ports. Reconnect
the power cable to the DC
12V port on the rear panel.
•
Camera cables are loose or
have become disconnected.
•
Check the camera video cable and connections.
Disconnect and reconnect
the cable at the system and
at the camera.
Try moving the camera to another channel or use another
cable.
•
Mouse not detected by
system.
There is no picture on selected channels / camera
picture is not being displayed.
•
•
•
The system beeps at startup.
•
The system beeps during
motion detection.
•
I am not receiving email
notifications.
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•
The beep at startup is normal.
Motion detection is enabled
and the alarm buzzer is
activated.
•
Open the Main Menu and
•
Email notification is disabled.
•
Ensure you have configured
email notification. For details,
see 15.3.5 Configuring Email
Alerts, page 65.
•
Send Email setting not enabled in Event menu.
•
Make sure that Send Email is
enabled for any events you
want to be notified of.
•
>Event>Moclick
tion>Motion Detect. Uncheck
Buzzer for each channel and
click Apply.
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25
M5100 Series System
Specifications
System
Operating System
Linux (embedded)
Pentaplex
Simultaneous view, record, playback, backup & remote monitoring
Number of Channels
4/8/16 channel
Inputs/Outputs
Video IN
4/8/16 × 1Vp-p, BNC
BNC Video OUT
No
VGA OUT
Yes
HDMI
Yes
Audio IN
Audio IN 1 channel (RCA), supports 2-way talk
Audio OUT
Audio OUT 1 channel (RCA), supports 2-way talk
USB Port
USB 2.0 x 2 (1 at the back, 1 at the front)
Alarm IN
None
Alarm OUT
None
Video Output Resolution
4 ch: 4MP
8/16 ch: 4k
PTZ Control
BNC-CVI + RS-485 Pelco D & P Protocol
Display
Live Display
4 ch: 1, 4
8 ch: 1, 4, 8
16 ch: 1, 4, 8, 9, 16
Live Display Speed
4 ch: 120 NTSC, 100 PAL
8 ch: 240 NTSC, 200 PAL
16 ch: 480 NTSC, 400 PAL
OSD
ON/OFF
System Navigation
USB mouse, IR remote controller, front panel
Motion Area Setting
Fixed grid 396 (22x18) NTSC&PAL
Sensitivity Levels
100
Firmware Upgrade
Via USB device and network
User Authority
By user group
Time Synchronization
Auto time sync by NTP server
Recording
Video Compression
H.264+
Audio Compression
G.711
Recording Resolution
NTSC: 4MP(2560×1440), 3MP(2304×1296),
1080p (1920x1080), 720p (1280x720), 960x480,
704x480, 352X480, 704x240, 352x240, 176x120
PAL: 4MP(2560×1440), 3MP(2304×1296), 1080p
(1920x1080), 720p (1280×720), 960×576,
704×576, 352×288, 176×144
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M5100 Series System Specifications
Recording Frame Rate (FPS)
NTSC:
4 ch: 48fps @ 4MP/3MP, 120fps @ 1080p/720p/
960H
8 ch: 120fps @ 4MP/3MP, 240fps @ 1080p/720p/
960H
16 ch: 240fps @ 4MP/3MP, 480fps @ 1080p/720p/
960H
PAL:
4 ch: 48fps @ 4MP/3MP, 100fps @ 1080p/720p/
960H
8 ch: 120fps @ 4MP/3MP, 200fps @ 1080p/720p/
960H
16 ch: 240fps @ 4MP/3MP, 400fps @ 1080p/720p/
960H
Recording Resolution Setting
Per camera for different resolutions
Recording Quality Control
6 levels
Recording Schedule
By hour, by day, by recording mode, by motion, by
alarm, by channel
Pre Recording
Max. 30 Seconds
Post Recording
Max. 5 Minutes / Min. 10 Seconds
Reliability
Watch-Dog, auto-recovery after power failure
Covert Video
Yes
Playback
Playback Channel
Single channel or quad playback
Playback Speed
Variable Max 4x
Playback Players
Backup Player
Search
By Time/Date, MD & Exact search (accurate to
second)
Log Search
Up to 1,000 lines for motion detected, configuration changes, connects/disconnects and video
loss.
Audio Play
Yes
Storage & Archive
Storage
Up to 1 HDD (SATA)
Maximum Capacity
Up to 8TB
Backup Media
USB flash drive, HDD & network
Backup File Format
DAV, ASF, AVI, or MP4 file
Connectivity
Cloud Connection
FLIR Cloud™
Supported Operating Systems
Windows™, Mac OSX
Remote Software
FLIR Cloud™ CMS Software (PC/Mac)
Email Notification
Text with snapshot
Instant Smart Phone & Tablet Support
FLIR Cloud™ iPad®, iPhone®, Android™ apps
DDNS
Free FLIR DDNS
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M5100 Series System Specifications
System Configuration
Full setup configuration over network
Ports
Programmable by User
Network Protocol
HTTP, IPv4/IPv6, TCP/IP, UPNP, RTSP, UDP, SMTP,
NTP, DHCP, DNS, PPPOE, DDNS, FTP, IP Filter
Network Interface
10/100-Base-TX, RJ-45
Network Speed Control
96Kb ~ 4096Kb/sec. per camera
General
Power Consumption
Approx. 10 watts (No HDD Installed)
Supply Voltage
4/8 ch: 100VAC-240VAC, 12VDC, 2A, 50/60Hz
16 ch: 100VAC-240VAC, 12VDC, 3A, 50/60Hz
Unit Dimensions (W x D x H)
12.8 x 10 x 2.2” / 325 x 255 x 55mm
Unit Weight
3.3 lb / 1.5 kg (without HDD)
Operating Temperature
14° ~ 131° F / -10° ~ 55° C
Humidity
10 ~ 90% RH
Recording Resolution (Pixels) & Speed (FPS - Frames per second)
Model
4ch
8ch
16ch
FPS (NTSC/
PAL)
960H
(960x480/
960x576)
720P
1080P
1280x720
1920x1080
4MP
Total
120/100
120/100
120/100
60/48
Per channel
30/25
30/25
30/25
15/12
Total
240/200
240/200
240/200
120/96
Per channel
30/25
30/25
30/25
15/12
Total
480/400
480/400
480/400
240/192
Per channel
30/25
30/25
30/25
15/12
As our products are subject to continuous improvement, FLIR Systems, Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE
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Notices
This product has been certified and found to comply with the limits regulated by FCC,
EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage. However, it is imperative that the user follows the guidelines in this manual to avoid improper usage, which may
result in damage to the product, electrical shock and fire hazard injury.
26.1 FCC/IC Notice
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception (which can
be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio or television technician for assistance.
26.2 Modification
Any changes or modifications not expressly approved by the grantee of this device could
void the user's authority to operate the device.
Toute modification non approuvée explicitement par le fournisseur de licence de l'appareil
peut entraîner l'annulation du droit de l'utilsateur à utiliser l'appareil.
26.3 ROHS
This product is fully compliant with the European Union Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment ("RoHS") Directive (2002/
95/EC). The RoHS directive prohibits the sale of electronic equipment containing certain
hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB,
and PBDE in the European Union.
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Website
last
page
www.flirsecurity.com/pro
Technical Support
1-866-816-5919
Customer Service
1-866-344-4674
Copyright
© 2017, FLIR Systems, Inc.
All rights reserved worldwide. Names and marks appearing herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other
trademarks, trade names or company names referenced herein are used for identification only and are the property of their respective owners.
Legal disclaimer
Specifications subject to change without further notice. Camera models and accessories subject to regional market considerations. License procedures may apply.
Products described herein may be subject to US Export Regulations. Please refer to exportquestions@flir.com with any questions.
Publ. No.:
Commit:
Head:
Language:
Modified:
Formatted:
LX400096
45547
45547
en-US
2017-09-29
2017-09-29
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