Pentair Water Pool and Spa manufactures its products with the highest standards of workmanship, using the
best materials available through state of the art processes. Pentair Water Pool and Spa warrants its products
as follows:
Limited Warranty: Pentair Water Pool and Spa warrants its products to be free
from defects in material and/or workmanship for a period of one (1) year (parts
only) from the original date of purchase or installation.
Exceptions that could result in denial of a warranty claim:
Very
Important
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Not
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Somewhat
Important Important
(Brand)
5. Please indicate how important each of the following factors were in your buying decision:
Previous use of product
Sale price
Recommendation of others
Recommendation of salesperson
Reputation of store or builder
Reputation for customer service
Reputation for quality/durability
Style/appearance
Value for the price
Warranty
Please Detach Along Dotted Line and Mail This Section. Keep the Warranty for Your Records.
Other
Spa Only
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PRODUCT WARRANTY REGISTRATION CARD
Internet
Zip:
❑ Replacement
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❑ Aboveground Pool ❑
E-mail:
State:
❑ New
Mail Order
Date:
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To register your product on-line, please visit www.pentairpool.com/pool-owner/warranty.
Product:
Inground Pool/Spa Combination
Pool Service
6. This product replaces a:
Please promptly complete and return this postage paid card. In the unlikely event we must notify you of safety modifications to your product, under the Consumer Product Safety Act, this will allow us
to communicate with you quickly. Incomplete or missing information such as your serial number will not be registered. Your Limited Warranty is attached to this reply card. Please detach it, review
it thoroughly so you are familiar with the terms of your warranty coverage and keep in a safe place.
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❑ FILTER ❑ PUMP ❑ HEATER ❑ HEAT PUMP ❑ LIGHT ❑ CONTROLS
❑ AUTO CLEANER ❑ AUTO FEEDER ❑ MAINT. EQUIPMENT ❑ WHITE GOODS
Brand/Model Name:
Inground Pool
Pool Store
I purchased the Pentair product for use in:
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My Serial Number is:
1. Name:
(If applicable)
(Please Print)
)
Street Address:
City:
Tel. No.: (
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2. Date of Purchase/Installation:
Pool Builder
Signature:
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3. Where did you purchase your Pentair Product?
Company Name:
Location:
4. Please indicate how your pool and/or spa is presently equipped. (Check all that apply.)
Warranty Note: Automatic Cleaners purchased in the USA from
entities outside the USA do not qualify for any USA programs
including warranty, trade-in or rebate programs.
Thanks for taking the time to fill out this questionnaire. Your answers will help us to better serve you in the future.
❑ Heater (Approx. age
) ❑ Heat Pump (Approx. age
) ❑ Automatic Pool Cleaner
❑ Automatic Control System ❑ Fiber Optic Perimeter or Landscape Lights ❑ Automatic Chlorine Generator
❑ Underwater Color Changing Lights ❑ Chlorine Bromine In-Line (Plumbed) Feeder
LIMITED
WARRANTY
1. Damage caused by careless handling, improper repackaging, or shipping.
2. Damage due to misapplication, misuse, abuse or failure to operate equipment as specified in the owners
manual.
3. Damage caused by failure to install products as specified in the owners manual.
4. Damage due to unauthorized product modifications or failure to use Pentair Water Pool and Spa original
replacement parts.
5. Damage caused by negligence, or failure to properly maintain products as specified in the owners manual.
6. Damage caused by failure to maintain water chemistry in conformity with the standards of the swimming pool
industry for any length of time.
7. Damage caused by water freezing inside the product.
8. Accidental damage, fire, acts of God, or other circumstances outside the control of Pentair Water Pool and Spa.
Specific Product Warranties (from date of installation):
Product Family
Limited Warranty
Exceptions
Filters
Aboveground Systems
Pumps
Heaters
1 year
1 year
1 year
2 years
MiniMax 75/100 & Commercial Applications*- 1 year
Heat Pumps
2 years
Parts and Labor
Lights
Automation Equipment
Acu-Trol Commercial Controllers
Acu-Trol Electronic Modules
1 year
1 year
5 years
5 years
Acu-Trol Colorimetric Units and Accessories
1 year
Acu-Trol Equipment Repairs - 90 days
Acu-Trol Industrial pH or ORP Probes
IntelliChlor (SCG) w/Power Center/Supply
Automatic Pool Cleaners
Acu-Trol Residential Probes - 90 days
Robotic Pool Cleaners
2 years
1 year
1 year
1 year
200 Cleaner Cycles
Kreepy Krauly Cleaners
2 years
Kreepy Kruiser, Great White Cleaners
PoolShark/SandShark Cleaners
Maintenance Equipment/
Replacement Parts
White Goods and Water Features
Chlorine Bromine Feeders
2 years
2 years
Compressor Parts and Labor - 10 years
Titanium Heat Exchanger - Lifetime
Commercial Applications* - 1 year
Bulbs - 90 days
SunTouch Solar - 3 years
Acu-Trol Residential Controllers - 1 year
(for Non-Warranty Repairs)
Suction Seal, Foot Pad, Wings
Bumper Strap - 1 year
Foot Pad, Seal Flaps - 1 year
90 days
1 year
1 year
• This warranty extends to the original retail owner only, beginning on the date of installation and is not enforceable
by any other party. Proof of purchase and/or date of installation will be required to execute a warranty claim.
Original owner agrees to prepay all shipping charges to Pentair Water Pool and Spa.
• Warranties by others: Some products incorporate components manufactured by other manufacturers. Some of
these provide warranties in addition to the warranty provided herein. In all such cases a copy of that warranty will
be provided with the product. To the extent protection provided under any such third party warranty exceeds the
Limited Warranty provided herein, the Customer will have to look to that manufacturer for the additional protection.
(Continued On Other Side)
* For warranty purposes, a commercial facility is defined as any facility other than a single family dwelling.
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
LIMITED
WARRANTY
(Continued From Other Side)
Warranty Obligations of Pentair Water Pool and Spa
Should a defect in workmanship and/or material in any item covered by this warranty become evident
during the term of the warranty, then upon the consumer following the procedures set forth below, Pentair
Water Pool and Spa will, at its option, repair or replace such item or part at its own cost and expense.
Pentair Water Pool and Spa is not, however, responsible under this warranty for any cost of shipping or
transportation of the equipment or parts thereof to or from the Technical Service Department. Also, Pentair
Water Pool and Spa is not liable for any loss of time, inconvenience, incidental expenses such as
telephone calls, labor or material charges incurred in connection with the removal or replacement of the
equipment, or any other incidental or consequential damages.
This warranty is void if the product is repaired or altered in any way by any persons, agents or
representatives other than those authorized by Pentair Water Pool and Spa. Expendables including, but
not limited to refrigerant, recovery of refrigerant, or transportation for components are not covered under
this limited warranty. Reasonable vehicle trip and evaluation charges may be assessed by the service
representative. Pentair Water Pool and Spa, at its sole discretion, reserves the right to provide a
replacement product or part, of equal value, in lieu of repair.
BUSINESS REPLY MAIL
FIRST-CLASS MAIL
PERMIT 8
FARMINGTON MO
POSTAGE WILL BE PAID BY ADDRESSEE
PENTAIR WATER POOL AND SPA INC
PO BOX 1228
FARMINGTON MO 63640-9852
PLEASE NOTE: Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
No Other Warranties
To the maximum extent permitted by applicable law, Pentair Water Pool and Spa disclaims all other
warranties, either expressed or implied, including, but not limited to, implied warranties of merchantability
and fitness for a particular purpose, with regard to the Product(s), Part(s) and/or any accompanying written
materials.
Warranties or Representations by Others
No dealer or other person has any authority to make any warranties or representation concerning Pentair
Water Pool and Spa or its products. Accordingly, Pentair Water Pool and Spa is not responsible for any
such warranties or representations.
Other Rights
This warranty gives you specific legal rights and you may also have other rights, which vary from state to
state.
Sole Warranty
Supersedes all previous publications.
PENTAIR WATER POOL AND SPA, INC.
1620 Hawkins Ave. Sanford, NC 27330
10951 W. Los Angeles Ave. Moorpark, CA 93021
Phone: 800-831-7133
Fax: 866-741-5750
Rev. M 7/10 Part # 151629
© Pentair Water Pool and Spa, Inc. All rights reserved.
Printed in USA.
FOLD IN HALF AND SEAL FOR MAILING
Procedure for Obtaining Performance
In order to obtain the benefits of this warranty, the consumer who made the original retail purchase must
contact the Pentair Water Pool and Spa Technical Service Department as soon as possible after discovery
of the defect, but in no event later than the expiration date of the warranty period provided in this warranty.
Upon receipt of this communication, Pentair Water Pool and Spa will promptly notify the customer of the
address to which the defective item may be shipped. The customer shall then ship the item, freight
prepaid, to the address indicated, together with a “RETURN GOODS AUTHORIZATION” form obtained
from Technical Service and a brief description of the problems encountered. Unauthorized returns will not
be accepted. Freight must be prepaid by customer.
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