HPE ProLiant ML30 Gen9 Server User Guide

HPE ProLiant ML30 Gen9 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 825546-004
Published: October 2017
Edition: 4
©
Copyright 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in
theUnited States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
microSD® is a trademark or a registered trademark of SD-3C in the United States, other countries or both.
Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® is a registered trademark or trademark of VMware, Inc. in the United States and/or other
jurisdictions.
Contents
Component identification........................................................................... 7
Front panel components......................................................................................................................7
Front panel LEDs and buttons.............................................................................................................7
Power fault LEDs...................................................................................................................... 8
Rear panel components...................................................................................................................... 9
Rear panel LEDs and buttons........................................................................................................... 10
System board components................................................................................................................ 11
DIMM slot locations................................................................................................................ 12
PCIe expansion slot definitions...............................................................................................12
System maintenance switch................................................................................................... 13
NMI functionality..................................................................................................................... 13
Drive numbering................................................................................................................................ 14
Hot-plug drive definitions................................................................................................................... 15
Fan locations..................................................................................................................................... 16
Operations..................................................................................................17
Server warnings and cautions........................................................................................................... 17
Powering down the server ................................................................................................................ 17
Powering up the server......................................................................................................................18
Removing the bezel...........................................................................................................................18
Installing the bezel.............................................................................................................................18
Removing the access panel.............................................................................................................. 19
Installing the access panel................................................................................................................ 20
Removing the air baffle......................................................................................................................21
Installing the air baffle........................................................................................................................21
Setup...........................................................................................................23
Optional services............................................................................................................................... 23
Optimum environment....................................................................................................................... 23
Space and airflow requirements............................................................................................. 23
Temperature requirements......................................................................................................23
Power requirements................................................................................................................23
Electrical grounding requirements.......................................................................................... 24
Identifying the contents of the server shipping carton....................................................................... 24
Installing hardware options ...............................................................................................................25
Installing the operating system.......................................................................................................... 25
Selecting boot options in UEFI Boot Mode........................................................................................25
Registering the server....................................................................................................................... 26
Hardware options installation.................................................................. 27
Introduction........................................................................................................................................27
Installing a front PCI fan option......................................................................................................... 27
Installing a slim optical disk drive option............................................................................................28
Installing a 350W (E-star 2.0) non-hot-plug power supply option......................................................31
Installing a redundant power supply enablement option................................................................... 34
Drive options......................................................................................................................................39
Contents
3
Drive installation guidelines.................................................................................................... 40
Installing a non-hot-plug drive.................................................................................................40
Installing a hot-plug drive........................................................................................................42
Drive cable options............................................................................................................................ 43
Installing a Host Bus Adapter Mini-SAS cable option............................................................. 43
Installing a Smart Array Controler Mini-SAS cable option...................................................... 45
Storage controller options..................................................................................................................46
Storage controller installation guidelines................................................................................ 46
Installing a storage controller and FBWC module options......................................................47
Installing a Smart Storage Battery.......................................................................................... 49
Installing a drive enablement option.................................................................................................. 50
Installing a tape drive option..............................................................................................................53
Installing an M.2 SSD enablement option......................................................................................... 55
Installing a four-bay LFF hot-plug drive cage option......................................................................... 57
Installing a eight-bay SFF hot-plug drive cage option....................................................................... 59
Installing a microSD USB device option............................................................................................ 62
Memory options................................................................................................................................. 63
Memory and processor information........................................................................................ 63
Memory subsystem architecture.............................................................................................65
Single-, dual-, and quad-rank DIMMs..................................................................................... 65
DIMM identification................................................................................................................. 65
ECC memory.......................................................................................................................... 66
General DIMM slot population guidelines............................................................................... 66
Installing a DIMM.................................................................................................................... 67
Setting up the HPE PS1810-24G Switch (optional)...........................................................................68
Trusted Platform Module option.........................................................................................................68
Installing a Trusted Platform Module board............................................................................ 69
Retaining the recovery key/password.....................................................................................70
Enabling the Trusted Platform Module....................................................................................71
Cabling........................................................................................................72
Cabling overview............................................................................................................................... 72
Front I/O module cabling................................................................................................................... 72
System fan cabling............................................................................................................................ 73
Front PCI fan option cabling.............................................................................................................. 73
Slim optical disk drive option cabling.................................................................................................73
Power supply cabling.........................................................................................................................74
HPE 350W (E-star 1.0/2.0) non-hot-plug power supply cabling............................................. 75
Redundant power supply cabling............................................................................................76
FBWC option cabling.........................................................................................................................78
Smart Storage Battery option cabling................................................................................................78
M.2 SSD option cabling..................................................................................................................... 79
Storage cabling..................................................................................................................................79
Drive enablement option cabling............................................................................................ 79
Tape drive option cabling........................................................................................................ 80
Four-bay LFF non-hot-plug drive cage cabling ......................................................................81
Four-bay LFF hot-plug drive cage option cabling................................................................... 82
Eight-bay SFF hot-plug drive cage option cabling.................................................................. 82
Software and configuration utilities.........................................................85
Server mode...................................................................................................................................... 85
Product QuickSpecs.......................................................................................................................... 85
HPE iLO.............................................................................................................................................85
Active Health System..............................................................................................................86
4
Contents
iLO RESTful API support........................................................................................................ 86
Integrated Management Log...................................................................................................86
HPE Insight Remote Support..................................................................................................86
HPE Insight Remote Support central connect............................................................. 87
HPE Insight Online direct connect............................................................................... 87
Insight Online............................................................................................................... 87
Intelligent Provisioning.......................................................................................................................87
Insight Diagnostics..................................................................................................................87
Insight Diagnostics survey functionality.................................................................................. 88
Erase Utility.............................................................................................................................88
Scripting Toolkit for Windows and Linux............................................................................................ 88
Service Pack for ProLiant.................................................................................................................. 88
Smart Update Manager.......................................................................................................... 89
UEFI System Utilities.........................................................................................................................89
Using UEFI System Utilities....................................................................................................89
Flexible boot control................................................................................................................90
Restoring and customizing configuration settings.................................................................. 90
Secure Boot configuration...................................................................................................... 90
Embedded UEFI shell.............................................................................................................91
Embedded Diagnostics option................................................................................................ 91
iLO RESTful API support for UEFI..........................................................................................91
Re-entering the server serial number and product ID.............................................................91
Utilities and features.......................................................................................................................... 92
HPE Smart Storage Administrator.......................................................................................... 92
Automatic Server Recovery.................................................................................................... 92
USB support........................................................................................................................... 92
External USB functionality........................................................................................... 93
Redundant ROM support........................................................................................................93
Safety and security benefits.........................................................................................93
Keeping the system current...............................................................................................................93
Updating firmware or System ROM........................................................................................ 93
FWUPDATE utility........................................................................................................93
FWUpdate command from within the Embedded UEFI Shell...................................... 94
Firmware Update application in the UEFI System Utilities...........................................94
Online Flash components............................................................................................ 95
Drivers.................................................................................................................................... 95
Software and firmware............................................................................................................95
Operating System Version Support........................................................................................ 95
Version control........................................................................................................................ 95
Operating systems and virtualization software support for ProLiant servers..........................96
HPE Technology Service Portfolio.......................................................................................... 96
Change control and proactive notification...............................................................................96
Troubleshooting.........................................................................................97
Troubleshooting resources................................................................................................................ 97
Replacing the system battery...................................................................98
Warranty and regulatory information.....................................................100
Warranty information....................................................................................................................... 100
Regulatory information.................................................................................................................... 100
Belarus Kazakhstan Russia marking.................................................................................... 100
Turkey RoHS material content declaration........................................................................... 101
Contents
5
Ukraine RoHS material content declaration..........................................................................101
Electrostatic discharge........................................................................... 102
Preventing electrostatic discharge...................................................................................................102
Grounding methods to prevent electrostatic discharge................................................................... 102
Specifications.......................................................................................... 103
Environmental specifications........................................................................................................... 103
Server specifications....................................................................................................................... 103
Power supply specifications............................................................................................................ 103
HPE 350 W Power Supply (E-star 1.0).................................................................................104
HPE 350W non-hot-plug power supply (E-star 2.0)..............................................................104
HPE 460W CS Gold hot-plug power supply......................................................................... 105
Support and other resources................................................................. 106
Accessing Hewlett Packard Enterprise Support.............................................................................. 106
Accessing updates.......................................................................................................................... 106
Customer self repair........................................................................................................................ 106
Remote support............................................................................................................................... 107
Websites..........................................................................................................................................107
Documentation feedback.................................................................................................................107
Acronyms and abbreviations................................................................. 108
6
Contents
Component identification
Front panel components
Item
Description
1
Media drive bays
2
USB 3.0 connectors
3
Drive cage bay
Front panel LEDs and buttons
Component identification
7
Item
Description
Status
1
UID button/LED 1
Solid blue = Activated
Flashing blue:
•
•
•
1 flash per second = Remote management or
firmware upgrade in progress
4 flashes per second = iLO manual soft
reboot sequence initiated
8 flashes per second = iLO manual hard
reboot sequence in progress
Off = Deactivated
2
Power On/Standby button and system power
LED 1
Solid green = System on
Flashing green (1 flash per second) = Performing
power on sequence
Solid amber = System in standby
Off = No power present 2
3
NIC status LED 1
Solid green = Link to network
Flashing green (1 flash per second) = Network
active
Off = No network activity
4
Health LED 1
Solid green = Normal
Flashing green (1 flash per second) = iLO is
rebooting
Flashing amber = System degraded 3
Flashing red = System critical 3
1
2
3
When the LEDs described in this table flash simultaneously, a power fault has occurred. For more
information, see "'Power Fault LEDs.'''
Facility power is not present, power cord is not attached, no power supplies are installed, power supply
failure has occured, or the power button cable is disconnected.
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the
system health status. For more information, see "'Integrated Management Log."'
Power fault LEDs
When all four front panel LEDs flash simultaneously, a power fault has occurred. The following table provides
a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers.
Subsystem
LED behavior
System board
1 flash
Processor
2 flashes
Memory
3 flashes
Riser board PCIe slots
4 flashes
FlexibleLOM
5 flashes
Table Continued
8
Power fault LEDs
Subsystem
LED behavior
Removable HPE Flexible Smart Array controller/
Smart SAS HBA controller
6 flashes
System board PCIe slots
7 flashes
Power backplane or storage backplane
8 flashes
Power supply
9 flashes
Rear panel components
Item
Description
1
Power supply
2
NIC connector 2
3
Kensington lock slot
4
Nic connector 1/ Shared iLO connector
5
PCIe slot 4, PCIe3 x16 (16,8,4,1), full-length*
6
PCIe slot 3, PCIe3 x4 (1), full-length*
7
PCIe slot 2, PCIe3 x4 (1), full-length*
8
PCIe slot 1, PCIe3 x8 (4,1), half-length*
9
USB 3.0 connectors
10
USB 2.0 connectors
11
Video connector
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
Rear panel components
9
Rear panel LEDs and buttons
Item
Description
Status
1
UID LED
Solid blue = Activated
Flashing blue:
•
•
•
1 flash per second = Remote management or
firmware upgrade in progress
4 flashes per second = iLO manual soft
reboot sequence initiated
8 flashes per second = iLO manual hard
reboot sequence in progress
Off = Deactivated
2
NIC link LED
Green = Network link
Off = No network link
3
NIC status LED
Solid green = Link to network
Flashing green = Network active
Off = No network activity
10
Rear panel LEDs and buttons
System board components
Item
Description
1
RPS connector
2
Processor
3
DIMM slots
4
System battery
5
Trusted platform module connector
6
24-power connector
7
Mini-SAS connector
8
SATA connector 5 (for M.2 SSD 1)
9
SATA connector 6 (for M.2 SSD 2)
10
Internal USB 2.0 connector(for tape drive)
11
Internal USB 2.0 connector
12
microSD card slot
13
Front PCI fan connector
14
Front panel USB connector
15
Front panel I/O connector
16
Front panel USB connector
17
Smart Storage Battery connector
18
Storage backup power connector
Table Continued
System board components
11
Item
Description
19
NMI header
20
PCIe slot 1 PCIe3 x8 (4,1), half-length*
21
System maintenance switch
22
PCIe slot2 PCIe3 x4 (1) full-length*
23
PCIe slot 3 PCIe3 x4 (1), full-length*
24
PCIe slot 4 PCIe3 x16 (16,8,4,1), full-length*
25
System fan connector
26
4-pin power connector
* For more information on the expansion slot specifications, see "PCIe expansion slot definitions."
DIMM slot locations
The arrow points toward the front of the server.
DIMM slots are numbered 1 through 4. Letters are used for AMP mode DIMM ordering.
PCIe expansion slot definitions
12
Slot
Type
Length
Height
Connector link
width
Negotiable link
width
1
PCIe3
Half
Full
x8
4, 1
2
PCIe3
Full
Full
x4
1
3
PCIe3
Full
Full
x4
1
4
PCIe3
Full
Full
x16
16, 8, 4, 1
DIMM slot locations
System maintenance switch
Position
Default
Function
S1
Off
Off = iLO security is enabled.
On = iLO security is disabled.
S2
Off
Off = System configuration can be
changed.
On = System configuration is locked.
S3
Off
Reserved
S4
Off
Reserved
S5
Off
Off = Power-on password is enabled.
On = Power-on password is disabled.
S6
Off
Off = No function
On = ROM reads system configuration as
invalid.
S7
Off
Off = Set default boot mode to UEFI.
On = Set default boot mode to legacy.
S8
—
Reserved
S9
—
Reserved
S10
—
Reserved
S11
—
Reserved
S12
—
Reserved
To access the redundant ROM, set S1, S5, and S6 to On.
When system maintenance switch S6 is set to the On position, the system is prepared to erase all system
configuration settings from both CMOS and NVRAM.
IMPORTANT:
Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HPE Dynamic Smart
Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS
Boot Mode.
CAUTION:
Clearing CMOS, NVRAM or both deletes configuration information. Be sure to configure the server
properly to prevent data loss.
NMI functionality
An NMI crash dump creates a crash dump log before resetting a system which is not responding.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as failures of operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
System maintenance switch
13
administrators is to restart the system. Resetting the system erases any information which could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
system reset.
To force the system to invoke the NMI handler and generate a crash dump log, do one of the following:
•
•
Use the iLO Virtual NMI feature.
Short the NMI header.
For more information, see the Hewlett Packard Enterprise website.
Drive numbering
14
•
Four-bay LFF non-hot-plug drive numbering
•
Four-bay LFF hot-plug drive numbering
•
Eight-bay SFF hot-plug drive numbering
Drive numbering
Hot-plug drive definitions
Item
LED
Status
Definition
1
Locate
Solid blue
The drive is being identified by a host application.
Flashing blue
The drive carrier firmware is being updated or
requires an update.
Rotating green
Drive activity.
Off
No drive activity.
Solid white
Do not remove the drive. Removing the drive
causes one or more of the logical drives to fail.
Off
Removing the drive does not cause a logical drive
to fail.
Solid green
The drive is a member of one or more logical
drives.
Flashing green
The drive is rebuilding or performing a RAID
migration, strip size migration, capacity expansion,
or logical drive extension, or is erasing.
Flashing amber/green
The drive is a member of one or more logical
drives and predicts the drive will fail.
2
3
4
Activity ring
Do not remove
Drive status
Table Continued
Hot-plug drive definitions
15
Item
LED
Status
Definition
Flashing amber
The drive is not configured and predicts the drive
will fail.
Solid amber
The drive has failed.
Off
The drive is not configured by a RAID controller.
The blue Locate LED is behind the release lever and is visible when illuminated.
IMPORTANT:
The Dynamic Smart Array B140i Controller is only available in UEFI Boot Mode. It cannot be enabled in
Legacy BIOS Boot Mode. If the B140i controller is disabled, drives connected to the system board MiniSAS connectors operate in AHCI or Legacy mode. Under this condition:
•
•
The drives cannot be a part of a hardware RAID or a logical drive.
The Locate, Drive status, and Do not remove LEDs of the affected drives are disabled.
Use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to enable or disable the
B140i controller (System Configuration, BIOS/Platform Configuration (RBSU), System Options, SATA
Controller Options, Embedded SATA Configuration).
Fan locations
16
Fan number
Fan type
1
System fan
2
Front PCI fan (optional)
Fan locations
Operations
Server warnings and cautions
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
WARNING:
To reduce the risk of personal injury, electric shockserver, or damage to the equipment, disconnect the
power cord to remove power from the . Pressing the Power On/Standby button does not shut off system
power completely. Portions of the power supply and some internal circuitry remain active until AC power
is removed.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
CAUTION:
Do not operate the server for long periods with the access open or removed. Operating the server in this
manner results in improper airflow and improper cooling that can lead to thermal damage.
Powering down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT:
When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
•
•
•
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
Use a virtual power button selection through iLO.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Operations
17
Powering up the server
Procedure
1. Connect each power cord to the server.
2. Connect each power cord to the power source.
3. Press the Power On/Standby button.
The server exits standby mode and applies full power to the system. The system power LED changes from
amber to green.
Removing the bezel
The tower bezel must be unlocked and opened to access the drive cage and media bays. It must be unlocked
to remove the access panel. The bezel must remain closed during normal server operations.
Procedure
1. Unlock the bezel.
2. Open the bezel.
3. Pull the bezel away from the chassis.
Installing the bezel
Procedure
1. Insert the tabs on the bezel into the slots on the front chassis.
2. Close the bezel.
3. Lock the bezel.
18
Powering up the server
Removing the access panel
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, and expansion slot
covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the
access panel is open.
Procedure
1.
2.
3.
4.
5.
6.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
If installed, unlock and remove the Kensington security lock.
Remove the access panel:
a. Loosen the access panel thumbscrew.
b. Slide the access panel back.
c. Lift the access panel away from the chassis.
Removing the access panel
19
Installing the access panel
Procedure
20
1.
2.
3.
4.
5.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Install the access panel:
a. Place the access panel on the chassis and slide it toward the front of the server.
b. Tighten the thumbscrew.
6.
7.
8.
9.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing the access panel
Removing the air baffle
CAUTION:
For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers or
blanks installed. If the server supports hot-plug components, minimize the amount of time the access
panel is open.
Procedure
1.
2.
3.
4.
5.
6.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Installing the air baffle
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Insert the tabs on the baffle into the slots on the rear chassis.
Press the front end of the baffle into the chassis.
Removing the air baffle
21
8.
9.
10.
11.
12.
22
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Operations
Setup
Optional services
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with easy-tobuy, easy-to-use support packages that will help you make the most of your server investments. Some of the
HPE support services for hardware, software or both are:
•
Foundation Care – Keep systems running.
•
◦ 6-Hour Call-to-Repair
◦ 4-Hour 24x7
◦ Next Business Day
Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
•
•
◦ 6-Hour Call-to-Repair
◦ 4-Hour 24x7
◦ Next Business Day
Startup and implementation services for both hardware and software
HPE Education Services – Help train your IT staff.
For more information on HPE support services, see the Hewlett Packard Enterprise website.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described in
this section.
Space and airflow requirements
Leave at least a 7.6cm (3in.) clearance space at the front of the back of the server for proper ventilation.
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION:
To reduce the risk of damage to the equipment when installing third-party options:
•
•
Do not permit optional equipment to impede airflow around the server or to increase the internal rack
temperature beyond the maximum allowable limits.
Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
Setup
23
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options,
refer to the product rating label or the user documentation supplied with that option.
WARNING:
To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply
branch circuit that provides power to the server. Consult the electrical authority having jurisdiction over
wiring and installation requirements of your facility.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible
power supply. This device protects the hardware from damage caused by power surges and voltage
spikes and keeps the system in operation during a power failure.
When installing more than one server, you might need to use additional power distribution devices to safely
provide power to all devices. Observe the following guidelines:
•
•
•
•
Balance the server power load between available AC supply branch circuits.
Do not allow the overall system AC current load to exceed 80% of the branch circuit AC current rating.
Do not use common power outlet strips for this equipment.
Provide a separate electrical circuit for the server.
For more information on the hot-plug power supply and calculators to determine server power consumption in
various system configurations, see the Hewlett Packard Enterprise Power Advisor website.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any
local and regional building codes. In Canada, you must install the equipment in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the
equipment in accordance with any regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all
power distribution devices used in the installation, such as branch wiring and receptacles, are listed or
certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the
building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using
common power outlet strips for the server is not recommended.
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing the
server.
The contents of the server shipping carton include:
•
•
Server
Power cord
In addition to the supplied items, you might need:
•
•
•
24
T-10/T-15 Torx screwdriver
Hardware options
Operating system or application software
Electrical grounding requirements
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server-specific information, refer to Hardware options installation.
Installing the operating system
This ProLiant server does not ship with provisioning media. Everything needed to manage and install the
system software and firmware is preloaded on the server.
To operate properly, the server must have a supported operating system. Attempting to run an unsupported
operating system can cause serious and unpredictable results. For the latest information on operating system
support, see the Hewlett Packard Enterprise website.
Failure to observe UEFI requirements for ProLiant Gen9 servers can result in errors installing the operating
system, failure to recognize boot media, and other boot failures. For more information on these requirements,
see the HPE UEFI Requirements on the Hewlett Packard Enterprise website.
To install an operating system on the server, use one of the following methods:
•
Intelligent Provisioning—For single-server deployment, updating, and provisioning capabilities.
To install an operating system on the server with Intelligent Provisioning (local or remote):
1.
2.
3.
4.
5.
6.
•
Connect the Ethernet cable between the network connector on the server and a network jack.
Press the Power On/Standby button.
During server POST, press F10.
Complete the initial Preferences and Registration portion of Intelligent Provisioning.
At the 1 Start screen, click Configure and Install.
To finish the installation, follow the onscreen prompts. An Internet connection is required to update the
firmware and systems software.
Insight Control server provisioning—For multi-server remote OS deployment, use Insight Control server
provisioning for an automated solution. For more information, see the Insight Control documentation on
the Hewlett Packard Enterprise website.
For additional system software and firmware updates, download the Service Pack for ProLiant from the
Hewlett Packard Enterprise website. Software and firmware must be updated before using the server for
the first time, unless any installed software or components require an older version.
For more information, see "Keeping the system current."
For more information on using these installation methods, see the Hewlett Packard Enterprise website.
Selecting boot options in UEFI Boot Mode
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
Procedure
1. Press the Power On/Standby button.
2. During the initial boot:
•
•
To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST screen
to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the English
language.
If you do not need to modify the server configuration and are ready to install the system software, press
the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website.
Installing hardware options
25
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
26
Registering the server
Hardware options installation
Introduction
If more than one option is being installed, read the installation instructions for all the hardware options and
identify similar steps to streamline the installation process.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, take the appropriate anti-static precautions before
beginning any installation, removal, or replacement procedure. Improper grounding can cause
electrostatic discharge.
Installing a front PCI fan option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Install the front PCI fan.
a. Slide the front PCI fan into the fan bay.
b. Route the front PCI fan cable through the cable clips and connect the cable to the system board.
8.
Install the air baffle.
Hardware options installation
27
9.
10.
11.
12.
13.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a slim optical disk drive option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
28
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the media drive bay blank.
8.
Remove the EMI shield.
Installing a slim optical disk drive option
9.
Install the slim optical disk drive into the drive cage.
a. Slide the slim optical disk drive into the drive cage.
b. Install the two T-15 screws and secure the drive into the cage.
c. Install four M3 screws from the server front panel to each side of the drive cage.
10. Connect the SATA/Power Y cables to the rear of the drive, then route the cable through the clip on the
drive cage.
Hardware options installation
29
11. Insert the optical drive assembly into the media bay until it clicks into place.
12. Connect the SATA/power Y-cable.
a. Connect the 4-pin end of the SATA/Power Y-cable to the 4-pin cable from the power supply.
b. Connect the right angle SATA end of the SATA/Power Y-cable to the system board.
c. Route the SATA cable through the cable management clips.
If a redundant power supply is installed, connect the 4-pin to 4-pin extension cable to the redundant
power supply cable.
For cable routing information, see "Slim optical disk drive cabling."
30
Hardware options installation
13.
14.
15.
16.
17.
18.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a 350W (E-star 2.0) non-hot-plug power supply
option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect all power supply cables from the system board, drive cages, and devices.
Remove the power supply.
Installing a 350W (E-star 2.0) non-hot-plug power supply option
31
9.
Install the 350W power supply.
a. Slide the power supply into the chassis.
b. Secure the power supply with four screws.
10. Connect the power supply cables.
a. 24-pin power cable to the system board.
b. 4-pin power cable to the system board.
c. 8-pin power cable to the drive cage backplane or non-hot-plug drive power cable.
•
32
Four-bay LFF non-hot-plug configuration
Hardware options installation
•
Four-bay LFF hot-plug drive configuration
•
Eight-bay SFF hot-plug drive configuration
Hardware options installation
33
11.
12.
13.
14.
15.
16.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a redundant power supply enablement option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Install the RPS enablement option to improve power efficiency and enable power redundancy. Power
redundancy requires the installation of two power supply modules. This module is a separately purchased
option and is not part of the RPS enablement kit. When the RPS enablement option is installed, the lower
media bay drive will not be available.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect all power supply cables from the system board, drive cages, and devices.
Remove all installed devices and any EMI shields from the two media drive bays.
When the RPS enablement is installed, only the upper media drive bay will be available.
34
Installing a redundant power supply enablement option
9.
Remove the power supply.
10. Install the RPS cage.
a. Slide the RPS cage into the chassis.
b. Secure the RPS cage with four screws.
Hardware options installation
35
11. Install the RPS backplane module:
a. Route the power supply cables through the media drive bays.
b. Align the pins on the chassis and slide the RPS backplane module through the media drive bays.
c. Tighten the thumbscrew.
12. Install the first power input module into the lower bay.
36
Hardware options installation
CAUTION:
The default and redundant power supplies in the server must have the same output power capacity.
Verify that all power supplies have the same part number and label color. The system becomes
unstable and might shut down if it detects mismatched power supplies.
13. To enable the redundant power supply configuration:
a. Remove the blank from the upper bay.
b. Install a second power input module into the upper bay.
Hardware options installation
37
14. Connect the power supply cables.
a. 24-pin power cable to the system board.
b. 4-pin power cable to the system board.
c. 10-pin to 8-pin power cable to the drive cage backplane or non-hot-plug drive cable.
d. RPS cable to the system board.
38
•
Four-bay LFF non-hot-plug drive configuration
•
Four-bay LFF hot-plug drive configuration
Hardware options installation
•
15.
16.
17.
18.
19.
20.
Eight-bay SFF hot-plug drive configuration
For RPS cable routing to a slim optical disk drive or a drive enablement option, see "Storage cabling."
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Drive options
The server supports up to four non-hot-plug LFF drives in the default configuration.
The embedded storage controller supports SATA drives only. To support SAS drives, install an HPE Host Bus
Adapter or an HPE Smart Array Controller.
The default drive cage may be replaced with an optional four-bay LFF hot-plug drive cage to support up to
four hot-plug LFF drives.
Drive options
39
The default drive cage may alternatively be replaced with an optional eight-bay SFF hot-plug drive cage to
support up to eight hot-plug SFF drives. If the optional eight-bay SFF drive cage is installed, the server
supports four SFF drives using the embedded storage controller. An optional storage controller is required to
support up to eight SFF drives.
An optional drive enablement kit may be installed in each of the two media bays to support up to two
additional LFF drives connected to the embedded SATA controller. If the RPS option is installed, only the
upper media drive bay will be available for option installation.
Drive installation guidelines
When adding drives to the server, observe the following general guidlines:
• If installing a drive in a server that previously has no drive installed, reboot the server after the new drive
installation. This action enables the drive thermal protection feature. This feature applies to all drives
supported in this server.
The
system automatically sets all device numbers.
•
Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest
• device number. For more information, see "Drive numbering."
• All drives grouped into the same drive array must meet the following criteria:
◦ They must be either all SAS or all SATA.
◦ They must be either all hard drives or all solid-state drives.
◦ Drives should be the same capacity to provide the greatest storage space efficiency when drives are
grouped together into the same drive array.
Installing a non-hot-plug drive
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
40
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Remove the access panel.
Remove the air baffle.
Disconnect all cables connected to any installed drives.
Remove the installed drive cage assembly.
Drive installation guidelines
8.
Use the screws on the drive cage to install the drives.
9.
Install the drive cage into the chassis.
Hardware options installation
41
10. Connect all drive cables.
11.
12.
13.
14.
15.
Install the air baffle.
Install the access panel.
Install the bezel.
Connect the power cord to the power source and the server.
Power up the server.
Installing a hot-plug drive
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
42
Installing a hot-plug drive
Procedure
1. Remove the bezel.
2. Remove the drive blank.
3. Prepare the drive.
4. Install the drive.
5. Determine the status of the drive LEDs.
To configure arrays, see the HPE Smart Storage Administrator User Guide.
Drive cable options
Use these drive cable options to support a Host Bus Adapter or a Smart Array Controller.
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Installing a Host Bus Adapter Mini-SAS cable option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Drive cable options
43
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
9.
Back up all server data.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the existing Mini-SAS cables from the drive backplane and the Mini-SAS connectors on the
system board.
Connect one end of the cables to the Host Bust Adapter, route the cables through the cable clip, then
connect the cables to the drive backplane.
Item
Description
1
Port 1 drive backplane connection
2
Port 1 controller connection
3
Port 2 drive backplane connection
4
Port 2 controller connection
5
Power cable connection
10. Install the Host Bus Adapter.
11.
12.
13.
14.
15.
16.
44
Storage controllers may be installed in PCIe slot 1 or 4. HPE recommends the H240/H241 Host Bus
Adapter in slot 4 for optimal performance.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Hardware options installation
Installing a Smart Array Controler Mini-SAS cable option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
9.
Back up all server data.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect the existing Mini-SAS cables from the drive backplane and the Mini-SAS connectors on the
system board.
Connect one end of the cables to the Smart Array Controller, route the cables through the cable clip, then
connect the cables to the drive backplane.
Item
Description
1
Port 1 and 2 drive backplane connection
2
Smart Array controller connection
3
Power cable connection
10. Install the Smart Array Controller.
11.
12.
13.
14.
15.
16.
Storage controllers may be installed in PCIe slot 1 or 4. HPE recommends the H240/H241 Host Bus
Adapter in slot 4 for optimal performance.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a Smart Array Controler Mini-SAS cable option
45
Storage controller options
The server ships with an embedded Dynamic Smart Array B140i Controller. This embedded controller is
supported in UEFI Boot Mode only. For more information about the controller and its features, see the HPE
Dynamic Smart Array B140i RAID Controller User Guide on the Hewlett Packard Enterprise website.
Upgrade options exist for an integrated array controller. For a list of supported options, see the product
QuickSpecs on the Hewlett Packard Enterprise website.
To configure arrays, see the HPE Smart Storage Administrator User Guide on the Hewlett Packard
Enterprise website.
The server supports FBWC. FBWC consists of a cache module and a Smart Storage Battery Pack. The DDR
cache module buffers and stores data being written by an integrated Gen9 P-series Smart Array Controller.
This server supports the 96W Smart Storage Battery Pack. This battery pack can support up to 24 devices.
Devices in this context refer to the Smart Array Controller or NVDIMM associated with the cache module.
The battery pack might have a low charge when installed. If the battery does have low charge, a POST error
message appears when the server is powered up, indicating that the battery pack is temporarily disabled. No
action is necessary. The internal circuitry automatically recharges the batteries and enables the battery pack.
When the system is powered on this process might take approximately 2 hours.
If a system power failure occurs, a fully charged battery pack provides power for up to 150 seconds. During
that interval, the controller transfers the cached data from DDR memory to flash memory, where the data
remains indefinitely or until a controller retrieves the data. The data protection and the time limit also apply if a
power outage occurs. When power is restored to the system, an initialization process writes the preserved
data to the storage drives.
CAUTION:
The cache module connector does not use the industry-standard DDR3 mini-DIMMs. Do not use the
controller with cache modules designed for other controller models, because the controller can
malfunction and you can lose data. Also, do not transfer this cache module to an unsupported controller
model, because you can lose data.
CAUTION:
To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack
while an array capacity expansion, RAID level migration, or stripe size migration is in progress.
CAUTION:
After the server is powered down, wait for 30 seconds, and then check the amber LED before
unplugging the cable from the cache module. If the amber LED flashes after 30 seconds, do not remove
the cable from the cache module. The cache module is backing up data. Data will be lost if the cable is
detached when the amber LED is still flashing.
Storage controller installation guidelines
Storage controllers may be installed in slot 1 or 4. Hewlett Packard Enterprise recommends installing a
storage controller in PCIe slot 4 for optimal performance.
An optional front PCI fan must be installed if any PCI cards are installed in the system.
Storage controllers additionally require the appropriate optional cables to connect to storage devices.
46
Storage controller options
Installing a storage controller and FBWC module options
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Back up all server data.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
If you intend to use an FBWC module, install the module on the storage controller.
a. If you are installing a Smart Array P440 Controller, remove the air scoop.
b. Connect the cache module backup power cable to the module.
c. Install the cache module on the storage controller.
Installing a storage controller and FBWC module options
47
9. Locate the appropriate PCIe slot on the system board.
10. Open the PCIe slot cover retainer and remove the slot blank.
11. Install the storage controller.
48
Hardware options installation
12. Install the PCIe slot cover retainer.
13. If you installed a cache module on the storage controller, connect the cache module cable to the system
board connector. For cache module cabling information, see "FBWC cabling."
14. Connect all necessary cables to the storage controller and drive cage backplane. For internal drive
cabling information, see "Storage cabling."
15. Install a front PCI fan.
16. Install the air baffle.
17. Install the access panel.
18. Install the bezel.
19. Return the server to an upright position.
20. Connect the power cord to the power source and the server.
21. Power up the server.
Installing a Smart Storage Battery
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the slot covers.
8.
Install the Smart Storage Battery holders.
Installing a Smart Storage Battery
49
9.
Install the Smart Storage Battery, then connect the battery cable to the Smart Storage Battery connector
on the system board.
10.
11.
12.
13.
14.
15.
16.
Install a front PCI fan.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a drive enablement option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Each drive enablement option allows adding an additional SATA LFF drive to the server.
50
Installing a drive enablement option
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Back up all server data.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the EMI shield.
9.
Install the drive into the drive carrier and secure it with four T-15 screws included with the option.
10. Secure M3 screws to the drive carrier. M3 screws can be found on the server front panel.
Hardware options installation
51
11. Insert the drive carrier into the media drive bay until the carrier locks into place.
12. Connect the drive cables.
a. Connect and secure the SATA cable.
b. Connect the power cable.
52
Hardware options installation
13.
14.
15.
16.
17.
18.
19.
Install a front PCI fan.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a tape drive option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Back up all server data.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Remove the EMI shield.
Installing a tape drive option
53
9.
Insert the tape drive into the media drive bay.
10. Connect the drive cables.
a. Connect and secure the USB cable.
b. Connect the power cables.
•
54
350W non redundant-power supply configuration
Hardware options installation
•
11.
12.
13.
14.
15.
16.
17.
Redundant power supply configuration
Install a front PCI fan.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing an M.2 SSD enablement option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
Power down the server.
Disconnect the power cord from the power source and the server.
Installing an M.2 SSD enablement option
55
56
3.
4.
5.
6.
7.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Install the SSD module onto the M.2 SSD snablement board.
a. Insert the SSD module into the SSD slot at a 45 degree angle, then gently press the module down
against the M.2 SSD enablement board.
b. Secure the SSD module to the M.2 SSD enablement board with a screw.
c. Repeat the process if you are installing a second SSD module.
8.
Open the PCIe slot cover retainer and remove the slot cover.
9.
Install the M.2 SSD enablement board with SSD modules installed into PCIe slot 1 or 4.
Hardware options installation
10. Close the PCIe slot cover retainer.
11. Connect one end of the SATA cables to the enablement board and connect the other end to the SATA
connectors on the system board.
Port 1 connects to SATA 5 and port 2 connects to SATA 6.
12.
13.
14.
15.
16.
17.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Installing a four-bay LFF hot-plug drive cage option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Installing a four-bay LFF hot-plug drive cage option
57
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect all cables connected to any installed drives.
Remove the installed drive cage assembly.
9.
Install the drive cage assembly.
10. Connect the drive backplane cables.
58
Hardware options installation
a. Connect one end of the Mini-SAS cable to the backplane and the other end to the system board.
b. Connect the power cable to the backplane.
11. Install the hot-plug drives.
The hot-plug drive cage allows accessing storage drives from the server front bezel. The hot-plug drive
cage only supports hot-plug drives. Non-hot-plug drives installed in a hot-plug drive cage will fail.
12.
13.
14.
15.
16.
17.
18.
Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest
device number. For more information, see "Drive numbering."
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Determine the status of the drive LEDs.
Installing a eight-bay SFF hot-plug drive cage option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all bays are
populated with either a component or a blank.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Disconnect all cables connected to any installed drives.
Remove the installed drive cage assembly.
Installing a eight-bay SFF hot-plug drive cage option
59
9.
Install the drive cage assembly.
10. Connect the drive backplane cables.
a. Connect one end of the Mini-SAS cable to the backplane and the other end to the system board.
Port 1 of the hot-plug drive backplane supports drives 1 to 4. Port 2 of the hot-plug drive backplane
supports drives 5-8.
b. Connect the power cable to the backplane.
•
60
Mini-SAS cable connected from backplane connector 1 to the system board (4 drives supported)
Hardware options installation
•
Mini-SAS Y-cable connected from backplane connectors 1 and 2 to a Smart Array Controller
•
Mini-SAS cables connected from backplane connectors 1 and 2 to a Host Bus Adapter
Hardware options installation
61
NOTE:
A storage controller option is required to support more than 4 drives.
11. Install the hot-plug drives.
The hot-plug drive cage allows accessing storage drives from the server front bezel. The hot-plug drive
cage only supports hot-plug drives. Non-hot-plug drives installed in a hot-plug drive cage will fail.
12.
13.
14.
15.
16.
17.
18.
19.
Populate drive bays, based on the drive numbering sequence. Start from the drive bay with the lowest
device number. For more information, see "Drive numbering."
Install a front PCI fan option.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Determine the status of the drive LEDs.
Installing a microSD USB device option
This server supports the installation of the Dual 8Gb microSD Enterprise Midline USB device on the server
internal USB connector.
This USB storage device contains a dual-SD card module that supports up to two SD, SDHC, or SDXC
storage cards providing data redundancy through a mirrored RAID-1 configuration. This USB storage device
connects to an internal USB connector and is configured upon boot.
To locate the internal USB connector, see "System board components." For more information, see the Dual
8Gb microSD EM USB storage device documentation on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
62
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Installing a microSD USB device option
6.
7.
Remove the air baffle.
Install the device adapter on the system board.
8.
9.
10.
11.
12.
13.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Memory options
Memory and processor information
The memory subsystem in this server supports UDIMMs only.
The following processors are optimized for single-rank and dual-rank PC4-2133 (DDR4-2133) UDIMMs
operating at up to 2133 MT/s:
•
•
•
Intel Xeon E3-1200 v5 processors
3.30-GHz Intel Pentium G4400 processor and 3.50-GHz Intel Pentium G4500 processor
3.7-GHz Intel Core i3-6100 processor and 3.80-GHz Intel Core i3-6300 processor
The following processors are optimized for single-rank and dual-rank PC4-2400T (DDR4-2400) UDIMMs
operating at up to 2400 MT/s:
•
•
•
Intel Xeon E3-1200 v6 processors
3.50-GHz Intel Pentium G4560 processor and 3.60-GHz Intel Pentium G4600 processor
3.90-GHz Intel Core i3-7100 processor and 4.00-GHz Intel Core i3-7300 processor
For the latest memory configuration information, see the product QuickSpecs on the Hewlett Packard
Enterprise website.
DIMM specifications
Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500
processor, 3.70-GHz Intel Core I3-6100 processor, 3.80-GHz Intel Core i3-6300 processor:
Memory options
63
Type
Rank
Capacity
Native speed
Voltage
UDIMM
Single
4 GB
2133 MT/s
STD
UDIMM
Single
8 GB
2133 MT/s
STD
UDIMM
Dual
8 GB
2133 MT/s
STD
UDIMM
Dual
16 GB
2133 MT/s
STD
Intel Xeon E3-1200 v6 processor, 3.50-GHz Intel Pentium G4560 processor, 3.60-GHz Intel Pentium G4600
processor, 3.90-GHz Intel Core i3-7100 processor, or 4.00-GHz Intel Core i3-7300 processor:
Type
Rank
Capacity
Native speed
Voltage
UDIMM
Single
8 GB
2400 MT/s
STD
UDIMM
Dual
16 GB
2400 MT/s
STD
Populated DIMM speed (MT/s)
Operating memory speed is a function of rated DIMM speed, the number of DIMMs installed per channel,
processor model, and the speed selected in the BIOS/Platform Configuration (RBSU) of the UEFI System
Utilities.
Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500
processor, 3.70-GHz Intel Core I3-6100 processor, 3.80-GHz Intel Core i3-6300 processor:
Type
Rank
1 DIMM per channel
2 DIMM per channel
UDIMM
Single
2133 MT/s
2133 MT/s
UDIMM
Dual
2133 MT/s
2133 MT/s
Intel Xeon E3-1200 v6 processor, 3.50-GHz Intel Pentium G4560 processor, 3.60-GHz Intel Pentium G4600
processor, 3.90-GHz Intel Core i3-7100 processor, or 4.00-GHz Intel Core i3-7300 processor:
Type
Rank
1 DIMM per channel
2 DIMM per channel
UDIMM
Single
2400 MT/s
2400 MT/s
UDIMM
Dual
2400 MT/s
2400 MT/s
Maximum memory capacity
Maximum memory capacity is a function of DIMM capacity, number of installed DIMMs, and memory type.
Intel Xeon E3-1200 v5 processor, 3.30-GHz Intel Pentium G4400 processor, 3.50-GHz Intel Pentium G4500
processor, 3.70-GHz Intel Core I3-6100 processor, 3.80-GHz Intel Core i3-6300 processor:
DIMM type
DIMM rank
Maximm capacitiy
UDIMM
Single-rank (4 GB)
16
UDIMM
Single-rank (8 GB)
32
UDIMM
Dual-rank (8 GB)
32
UDIMM
Dual-rank (16 GB)
64
Intel Xeon E3-1200 v6 processor, 3.50-GHz Intel Pentium G4560 processor, 3.60-GHz Intel Pentium G4600
processor, 3.90-GHz Intel Core i3-7100 processor, or 4.00-GHz Intel Core i3-7300 processor:
64
Hardware options installation
DIMM type
DIMM rank
Maximm capacitiy
UDIMM
Single-rank (8 GB)
32
UDIMM
Dual-rank (16 GB)
64
Memory subsystem architecture
Channel
Population order
Slot number
1
C
1
A
2
D
3
B
4
2
DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are
reported by ROM messages during boot and are used for error reporting.
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Single-, dual-, and quad-rank DIMMs
To understand and configure memory protection modes properly, an understanding of single-, dual-, and
quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications.
A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the
memory. A dual-rank DIMM is similar to having two single-rank DIMMs on the same module, with only one
rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only
one rank is accessible at a time. The server memory control subsystem selects the proper rank within the
DIMM when writing to or reading from the DIMM.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example,
if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a
quad-rank DIMM would be 32 GB.
LRDIMMs are labeled as quad-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM
buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the system. The
LRDIMM buffer isolates the electrical loading of the DRAM from the system to allow for faster operation. This
allows higher memory operating speed compared to quad-rank RDIMMs.
DIMM identification
To determine DIMM characteristics, see the label attached to the DIMM and the following illustration and
table.
Memory subsystem architecture
65
Item
Description
Definition
1
Capacity
8 GB
16 GB
32 GB
64 GB
2
Rank
1R = Single-rank
2R = Dual-rank
4R = Quad-rank
3
Data width
x4 = 4-bit x8 = 8-bit
4
Memory generation
DDR4
5
Maximum memory speed
2133 MT/s
2400 MT/s
6
CAS latency
P=15
T=17
7
DIMM type
R = RDIMM (registered)
L = LRDIMM (load reduced)
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
ECC memory
The server supports the standard ECC memory correction mode. Standard ECC can correct single-bit
memory errors and detect multi-bit memory errors. When multi-bit errors are detected, the error is signaled to
the server and causes the server to halt.
General DIMM slot population guidelines
•
•
The server has four DIMM slots.
The server supports two channels with two DIMM slots per channel.
◦
◦
66
Memory channel 1 consists of the two DIMMs that are closest to the processor.
Memory channel 2 consists of the two DIMMs that are farthest from the processor.
ECC memory
•
•
•
•
•
A white DIMM slot indicates the first slot of a channel (2-A, 4-B).
Memory speed support depends on the type of processor installed. For more information, see the
technical specification of the installed processor.
The server supports up to 2400 MT/s ECC UDIMMs.
The server supports up to 64 GB (4x16 GB) UDIMMs.
The server does not support:
•
◦ RDIMMs
◦ Non-ECC UDIMMs
When installing DIMMs:
◦
◦
Populate the DIMM slots in this sequence: 2-A, 4-B, 1-C, 3-D.
Use HPE-qualified UDIMMs.
Installing a DIMM
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
Procedure
1.
2.
3.
4.
5.
6.
7.
8.
9.
Back up all server data.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Open the DIMM slot latches.
Install the DIMM.
2
1
2
10.
11.
12.
13.
14.
15.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode.
Installing a DIMM
67
Setting up the HPE PS1810-24G Switch (optional)
If you intend to use the server with the companion PS 1810-24G Switch, follow the procedures in this section.
For more information on switch-related settings and operational procedures, see the documentation for your
switch model on the Hewlett Packard Enterprise website.
Procedure
1. Mount the switch in a rack, on a wall, or on top of or under a horizontal surface. For detailed instructions,
see the PS1810-24G Switch Quick Setup Guide.
2. Connect an Ethernet cable to the switch, then connect the cable to a network jack.
3. Connect an Ethernet cable to the server NIC connector 1 or 2.
4. Connect the table to any switch network port.
5. Complete the switch Self-Test.
a. Connect the power adapter to the switch.
b. Connect the power adapter to the AC power source.
c. Check the status of the Power LED. This LE is solid green to indicate that the power connection is
established.
6. Check the status of the following switch LEDs:
a. Link/ACT LED on the switch network port that is being used - Initially, solid green to indicate successful
connection, and then flashing green to indicate active communication with the network.
b. Fault LED - Remains off to indicate successful Self-Test completion.
For more information on the location of the switch LEDs and their behavior during the Self-Test
process, see the switch documentation.
7. Complete the switch setup.
a. Ensure the NIC status LED on the server front panel is solid green.
b. Ensure the Link/Act LED on the switch's network connector is solid green to indicate successful
connection and flashing green to indicate active communication with the network.
Trusted Platform Module option
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
68
Setting up the HPE PS1810-24G Switch (optional)
Use these instructions to install and enable a TPM on a supported server. This procedure includes three
sections in the following chapter:
•
•
•
Installing the Trusted Platform Module board.
Retaining the recovery key/password.
Enabling the Trusted Platform Module.
Enabling the TPM requires accessing the BIOS/Platform Configuration 9RBSU0 in the UEFI System
Utilities.
TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker
Drive Encryption feature. For more information on BitLocker, see the Microsoft website.
CAUTION:
Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware
damage or halt data access.
When installing or replacing TPM, observer the following guidelines:
•
•
•
•
•
•
Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.
When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the
TPM or the encryption technology. For security reasons, only the customer can enable these features.
When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
When using BitLocker, always retain the recovery key/password. The recovery key/password is required to
enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For
operating instructions, see the encryption technology feature documentation provided by the operating
system.
Installing a Trusted Platform Module board
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the
system compromised and take appropriate measures to ensure the integrity of the system data.
Procedure
1.
2.
3.
4.
5.
6.
7.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Install the TPM board by pressing the board into the connector.
For the location of the TPM connector, see "System board components."
Installing a Trusted Platform Module board
69
8.
Install the TPM security rivet by pressing the rivet firmly into the system board.
9.
10.
11.
12.
13.
14.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
Retaining the recovery key/password
The recovery key/password is generated during BitLocker setup, and can be saved and printed after
BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/
password is required to enter Recovery Mode after BitLocker detects a possible compromise of system
integrity.
To help ensure maximum security, observe the following guidelines when retaining the recovery key/
password:
•
•
•
70
Always store the recovery key/password in multiple locations.
Always store copies of the recovery key/password away from the server.
Do not save the recovery key/password on the encrypted hard drive.
Retaining the recovery key/password
Enabling the Trusted Platform Module
Procedure
1. During the server startup sequence, press the F9 key to access System Utilities.
2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU)
> Server Security.
3. Select Trusted Platform Module Options and press the Enter key.
4. Select Enabled to enable the TPM and BIOS secure startup. The TPM is fully functional in this mode.
5. Press the F10 key to save your selection.
6. When prompted to save the change in System Utilities, press the Y key.
7. Press the ESC key to exit System Utilities. Then, press the Enter key when prompted to reboot the server.
The server then reboots a second time without user input. During this reboot, the TPM setting becomes
effective.
You can now enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.
CAUTION:
When a TPM is installed and enabled on the server, data access is locked if you fail to follow the
proper procedures for updating the system or option firmware, replacing the system board, replacing
a hard drive, or modifying OS application TPM settings.
For more information on firmware updates and hardware procedures, see the Trusted Platform Module
Best Practices White Paper on the Hewlett Packard Enterprise Support Center website.
For more information on adjusting TPM usage in BitLocker, see the Microsoft website.
Enabling the Trusted Platform Module
71
Cabling
Cabling overview
This section provides guidelines to help make informed decisions about cabling the server and hardware
options to optimize performance.
For information on cabling peripheral components, see the white paper on high-density deployment at the
Hewlett Packard Enterprise website.
CAUTION:
When routing cables, always be sure that the cables are not in a position where they can be pinched or
crimped.
Front I/O module cabling
72
Item
Description
1
Front I/O cable
2
Front USB cable
3
Front USB cable
4
Ambient temperature sensor cable (shared connector with front I/O cable)
Cabling
System fan cabling
Front PCI fan option cabling
Slim optical disk drive option cabling
•
Slim optical disk drive to 350W non-redundant power supply
System fan cabling
73
•
Item
Description
1
Optical disk drive power cable
2
SATA cable
3
4-pin power cable to 4-pin power supply extension cable
Slim optical disk drive to redundant power supply
Item
Description
1
Optical disk drive power cable
2
SATA cable
3
4-pin power cable to 4-pin power supply extension cable
Power supply cabling
74
Power supply cabling
HPE 350W (E-star 1.0/2.0) non-hot-plug power supply cabling
•
•
Four-bay LFF non-hot-plug drive configuration
Item
Description
1
8-pin drive power cable
2
Non-hot-plug drive power cable
3
4-pin power cable
4
24-pin power cable
Four-bay LFF hot-plug drive configuration
HPE 350W (E-star 1.0/2.0) non-hot-plug power supply cabling
75
•
Item
Description
1
8-pin drive power cable
2
4-pin power cable
3
24-pin power cable
Eight-bay SFF hot-plug drive configuration
Item
Description
1
8-pin drive power cable
2
4-pin power cable
3
24-pin power cable
Redundant power supply cabling
•
76
Four-bay LFF non-hot-plug drive configuration
Redundant power supply cabling
•
•
Item
Description
1
24-pin power supply cable
2
4-pin power supply cable
3
RPS sideband signal cable
4
10-pin to 8-pin power supply cable
Four-bay LFF hot-plug drive configuration
Item
Description
1
24-pin power supply cable
2
4-pin power supply cable
3
RPS sideband signal cable
4
10-pin to 8-pin power supply cable
Eight-bay SFF hot-plug drive configuration
Cabling
77
Item
Description
1
24-pin power supply cable
2
4-pin power supply cable
3
RPS sideband signal cable
4
10-pin to 8-pin power supply cable
FBWC option cabling
Smart Storage Battery option cabling
78
FBWC option cabling
M.2 SSD option cabling
Item
Description
1
M.2 SSD 1 SATA cable
2
M.2 SSD 2 SATA cable
Storage cabling
Drive enablement option cabling
•
Drive enablement option to 350W non-hot-plug power supply
M.2 SSD option cabling
79
•
Item
Description
1
SATA cable
2
Drive power cable
Drive enablement option to redundant power supply
Item
Description
1
SATA cable
2
Drive power cable
Tape drive option cabling
•
80
Tape drive option to 350W non-redundant power supply
Tape drive option cabling
•
Item
Description
1
USB cable
2
Drive power cable
3
Power extension cable
4
Power supply cable
Tape drive option to redundant power supply
Item
Description
1
USB cable
2
Drive power cable
3
Power supply cable
Four-bay LFF non-hot-plug drive cage cabling
Four-bay LFF non-hot-plug drive cage cabling
81
Item
Description
1
Power cable
2
10-pin to 8-pin power extension cable
3
Mini-SAS cable
Four-bay LFF hot-plug drive cage option cabling
Item
Description
1
Mini-SAS cable
2
Power cable
Eight-bay SFF hot-plug drive cage option cabling
•
82
Eight-bay SFF hot-plug drive cage cabling to system board (supports up to 4 drives)
Four-bay LFF hot-plug drive cage option cabling
•
•
Item
Description
1
SATA cable
2
Drive power cable
Eight-bay SFF hot-plug drive cage cabling to Smart Array controller (supports up to 8 drives)
Item
Description
1
Mini-SAS Y-cable
2
Power cable
Eight-bay SFF hot-plug drive cage cabling to Host Bust Adapter (supports up to 8 drives)
Cabling
83
84
Item
Description
1
Mini-SAS cable
2
Power cable
3
Mini-SAS cable
Cabling
Software and configuration utilities
Server mode
The software and configuration utilities presented in this section operate in online mode, offline mode, or in
both modes. Depending on the server model, your server may not support all of the tools and solutions in this
section.
Software or configuration utility
Server mode
HP iLO
Online and Offline
Active Health System
Online and Offline
Integrated Management Log
Online and Offline
Intelligent Provisioning
Offline
HP Insight Diagnostics
Online and Offline
HP Insight Remote Support software
Online
HP Insight Online
Online
Erase Utility
Offline
Scripting Toolkit for Windows and Linux
Online
Service Pack for ProLiant
Online and Offline
Smart Update Manager
Online and Offline
UEFI System Utilities
Offline
HP ROM-Based Setup Utility
Offline
Array Configuration Utility
Online and Offline
HP Smart Storage Administrator
Online and Offline
Option ROM Configuration for Arrays
Offline
ROMPaq utility
Offline
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the
product QuickSpecs on the Hewlett Packard Enterprise website.
HPE iLO
iLO is a remote server management processor embedded on the system boards of HPE ProLiant and
Synergy servers. iLO enables the monitoring and controlling of servers from remote locations. HPE iLO
management is a powerful tool that provides multiple ways to configure, update, monitor, and repair servers
remotely. iLO (Standard) comes preconfigured on HPE servers without an additional cost or license.
Features that enhance server administrator productivity are licensed. For more information, see the iLO
documentation on the Hewlett Packard Enterprise website.
Software and configuration utilities
85
Active Health System
The Active Health System monitors and records changes in the server hardware and system configuration.
The Active Health System provides:
•
•
•
•
Continuous health monitoring of over 1600 system parameters
Logging of all configuration changes
Consolidated health and service alerts with precise time stamps
Agentless monitoring that does not affect application performance
The Agentless Management Service is available in the SPP, which can be downloaded from the Hewlett
Packard Enterprise website. The Active Health System log can be downloaded manually from iLO 4 or
Intelligent Provisioning and sent to Hewlett Packard Enterprise.
For more information, see the following documents:
•
•
iLO User Guide on the Hewlett Packard Enterprise website
Intelligent Provisioning User Guide on the Hewlett Packard Enterprise website
iLO RESTful API support
HPE iLO 4 firmware version 2.00 and later includes the iLO RESTful API. The iLO RESTful API is a
management interface that server management tools can use to perform configuration, inventory, and
monitoring of the ProLiant server via iLO. The iLO RESTful API uses basic HTTPS operations (GET, PUT,
POST, DELETE, and PATCH) to submit or return JSON-formatted data with iLO web server.
HPE iLO 4 2.30 and later is Redfish 1.0-conformant while remaining backward compatible with the existing
iLO RESTful API.
HPE iLO 4 supports the iLO RESTful API with ProLiant Gen8 and later servers. For more information about
the iLO RESTful API, see the Hewlett Packard Enterprise website.
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with one-minute granularity.
You can view recorded events in the IML in several ways, including the following:
•
•
•
•
From within HPE SIM
From within the UEFI System Utilities
From within the Embedded UEFI shell
From within operating system-specific IML viewers:
•
•
◦ For Windows: IML Viewer
◦ For Linux: IML Viewer Application
From within the iLO web interface
From within Insight Diagnostics
HPE Insight Remote Support
Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable
enhanced delivery of your Hewlett Packard Enterprise warranty, HPE support services, or Hewlett Packard
Enterprise contractual support agreement. Insight Remote Support supplements your monitoring continuously
to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure
submission of hardware event notifications to Hewlett Packard Enterprise, which will initiate a fast and
accurate resolution, based on your product’s service level. Notifications can be sent to your authorized
Hewlett Packard Enterprise Channel Partner for onsite service, if configured and available in your country.
86
Active Health System
For more information, see Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and
BladeSystem c-Class Enclosures on the Hewlett Packard Enterprise website. Insight Remote Support is
available as part of Hewlett Packard Enterprise Warranty, HPE support services, or Hewlett Packard
Enterprise contractual support agreement.
HPE Insight Remote Support central connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a server or tower to communicate to Hewlett Packard
Enterprise through an Insight Remote Support centralized Hosting Device in your local environment. All
configuration and service event information is routed through the Hosting Device. This information can be
viewed by using the local Insight Remote Support user interface or the web-based view in Insight Online.
For more information, see Insight Remote Support Release Notes on the Hewlett Packard Enterprise
website.
HPE Insight Online direct connect
When you use the embedded Remote Support functionality with ProLiant Gen8 and later server models and
BladeSystem c-Class enclosures, you can register a server or tower to communicate directly to Insight Online
without the need to set up an Insight Remote Support centralized Hosting Device in your local environment.
Insight Online will be your primary interface for remote support information.
For more information, see the product documentation on the Hewlett Packard Enterprise website.
Insight Online
HPE Insight Online is a capability of the Support Center portal. Combined with Insight Remote Support central
connect or Insight Online direct connect, it automatically aggregates device health, asset, and support
information with contract and warranty information, and then secures it in a single, personalized dashboard
that is viewable from anywhere at any time. The dashboard organizes your IT and service data to help you
understand and respond to that information more quickly. With specific authorization from you, an authorized
Channel Partner can also view your IT environment remotely using Insight Online.
For more information about using Insight Online, see Insight Online User’s Guide on the Hewlett Packard
Enterprise website.
Intelligent Provisioning
Intelligent Provisioning is a single-server deployment tool embedded in ProLiant Gen8 and later servers.
Intelligent Provisioning simplifies ProLiant server setup and provides a reliable and consistent way to deploy
ProLiant server configurations:
•
•
•
Intelligent Provisioning prepares the system for installing "off-the-shelf" and Hewlett Packard Enterprise
branded versions of operating system software and integrates optimized ProLiant server support software.
Intelligent Provisioning provides installation help for Microsoft Windows, Red Hat and SUSE Linux, and
VMware operating systems. For specific OS support, see the Intelligent Provisioning Release Notes on the
Hewlett Packard Enterprise website.
Intelligent Provisioning provides maintenance-related tasks using the Perform Maintenance window.
For more information about Intelligent Provisioning software and recovery media downloads, see the Hewlett
Packard Enterprise website. For consolidated drive and firmware update packages, see the Smart Update:
Server Firmware and Driver Updates page on the Hewlett Packard Enterprise website.
Insight Diagnostics
The Insight Diagnostics is a proactive server management tool, available in both offline and online versions.
The tool provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server
installations, troubleshoot problems, and perform repair validation.
HPE Insight Remote Support central connect
87
The Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, boot the server using Intelligent Provisioning.
The Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft Windows and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, see the Hewlett Packard Enterprise website. The Insight
Diagnostics Online Edition is also available in the SPP.
Insight Diagnostics survey functionality
Insight Diagnostics provides survey functionality that gathers critical hardware and software information on
ProLiant servers.
This functionality supports operating systems that the server supports. For operating systems supported by
the server, see the Hewlett Packard Enterprise website.
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes.
Survey functionality is installed with every Intelligent Provisioning-assisted Insight Diagnostics installation, or it
can be installed through the SPP.
Erase Utility
CAUTION:
Perform a backup before running the Erase Utility. The utility completes the following:
•
•
•
Sets the system to its original factory state
Deletes the current hardware configuration information, including array setup and disk partitioning
Erases all connected hard drives completely.
Before using this utility, see the instructions in the Intelligent Provisioning User Guide.
Scripting Toolkit for Windows and Linux
The STK for Windows and Linux is a server deployment product that delivers an unattended automated
installation for high-volume server deployments. The STK is designed to support ProLiant servers. The toolkit
includes a modular set of utilities and important documentation that describes how to apply these tools to
build an automated server deployment process.
The STK provides a flexible way to create standard server configuration scripts. These scripts are used to
automate many of the manual steps in the server configuration process. This automated server configuration
process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments.
For more information or to download the STK, see the Hewlett Packard Enterprise website.
Service Pack for ProLiant
The SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package
with major server releases. This solution uses SUM as the deployment tool and is tested on all supported
ProLiant servers including HPE ProLiant Gen8 and later servers.
SPP allows the following operating modes:
•
•
88
Online mode – The installation occurs while the host processor is running in the normal server
environment.
Offline mode – Boots a small Linux kernel and enables updates to occur on a single server.
Insight Diagnostics survey functionality
For more information or to download SPP, see one of the following pages on the Hewlett Packard Enterprise
website:
Service Pack for ProLiant download page
Smart Update: Server Firmware and Driver Updates page
•
•
Smart Update Manager
SUM is a product used to install and update firmware, drivers, and systems software on ProLiant servers.
SUM provides a GUI, a command-line scriptable interface, and an interactive command-line scriptable
interface. The interfaces allow you to deploy firmware, drivers, and software for supported servers.
For more information about SUM, see the product page on the Hewlett Packard Enterprise website.
To download SUM, see the Hewlett Packard Enterprise website.
To access the Smart Update Manager User Guide, see the Hewlett Packard Enterprise Information
Library.
UEFI System Utilities
The UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform
a wide range of configuration activities, including:
•
•
•
•
•
•
•
Configuring system devices and installed options
Enabling and disabling system features
Displaying system information
Selecting the primary boot controller
Configuring memory options
Selecting a language
Launching other preboot environments such as the Embedded UEFI Shell and Intelligent Provisioning
For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard
Enterprise website.
To access mobile-ready online help for the UEFI System Utilities and UEFI Shell, scan the QR code at the
bottom of the screen. For on-screen help, press the F1 key.
Using UEFI System Utilities
To use the System Utilities, use the following keys.
Action
Key
Access System Utilities
F9 during server
POST
Navigate menus
Up and Down
arrows
Select items
Enter
Save selections
F10
Access Help for a highlighted configuration
option1
F1
1
Scan the QR code on the screen to access online help for the UEFI
System Utilities and UEFI Shell.
Default configuration settings are applied to the server at one of the following times:
Smart Update Manager
89
•
•
Upon the first system power-up
After defaults have been restored
Default configuration settings are sufficient for typical server operations; however, you can modify
configuration settings as needed. The system prompts you for access to the UEFI System Utilities each time
the system is powered up.
Flexible boot control
This feature enables you to do the following:
•
Add Boot Options:
◦
◦
Browse all FAT16 and FAT32 file systems.
To add a new UEFI boot option, select an X64 UEFI application with an .EFI extension. For example,
adding an OS boot loader or other UEFI application as a new UEFI boot option.
•
The new boot option is appended to the boot-order list. When you select a file, you are prompted to
enter the boot option description. This description, and any optional data to be passed to an .EFI
application, is then displayed in the boot menu.
Boot to System Utilities
•
After pre-POST, the boot options screen appears. During this time, you can access the UEFI System
Utilities by pressing the F9 key.
Choose between supported modes:
◦
◦
Legacy BIOS Boot Mode
UEFI Boot Mode
IMPORTANT:
If the default boot mode settings are different than the user-defined settings, the system might not
boot the OS installation if the defaults are restored. To avoid this issue, use the User Defined
Defaults feature in UEFI System Utilities to override the factory default settings.
For more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard
Enterprise Information Library.
Restoring and customizing configuration settings
You can reset all configuration settings to the factory default settings, or you can restore and use the system
default configuration settings.
You can also configure default settings as necessary, and then save the configuration as the custom default
configuration. When the system loads the default settings, it uses the custom default settings instead of the
factory defaults.
Secure Boot configuration
Secure Boot is integrated in the UEFI specification on which the Hewlett Packard Enterprise implementation
of UEFI is based. Secure Boot is implemented in the BIOS and does not require special hardware. Secure
Boot ensures that each component launched during the boot process is digitally signed. Secure Boot also
ensures that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
Secure Boot validates the software identity of the following components in the boot process:
•
•
•
•
90
UEFI drivers loaded from PCIe cards
UEFI drivers loaded from mass storage devices
Preboot UEFI shell applications
OS UEFI boot loaders
Flexible boot control
When enabled, only firmware components and operating systems with boot loaders that have an appropriate
digital signature can execute during the boot process. Only operating systems that support Secure Boot and
have an EFI boot loader signed with one of the authorized keys can boot. For more information about
supported operating systems, see the UEFI System Utilities and Shell release notes for your server on the
Hewlett Packard Enterprise website.
A physically present user can customize the certificates embedded in the UEFI BIOS by adding or removing
their own certificates.
When Secure Boot is enabled, the System Maintenance Switch does not restore all manufacturing defaults
when set to the ON position. For security reasons, the following are not restored to defaults when the System
Maintenance Switch is in the ON position:
•
•
•
•
Secure Boot is not disabled and remains enabled.
The Boot Mode remains in UEFI Boot Mode even if the default boot mode is Legacy Boot Mode.
The Secure Boot Database is not restored to its default state.
iSCSI Software Initiator configuration settings are not restored to defaults.
Embedded UEFI shell
The system BIOS in all ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI
Shell environment provides an API, a command-line prompt, and a set of CLIs that allow scripting, file
manipulation, and system information. These features enhance the capabilities of the UEFI System Utilities.
For more information, see the following documents:
•
•
UEFI Shell User Guide for HPE ProLiant Gen9 Servers on the Hewlett Packard Enterprise website
UEFI Shell Specification on the UEFI website
Embedded Diagnostics option
The system BIOS in all ProLiant Gen9 servers includes an Embedded Diagnostics option in the ROM. The
Embedded Diagnostics option can run comprehensive diagnostics of the server hardware, including
processors, memory, drives, and other server components.
For more information on the Embedded Diagnostics option, see the UEFI System Utilities user guide for your
server on the Hewlett Packard Enterprise website.
iLO RESTful API support for UEFI
The ProLiant Gen9 servers include support for a UEFI-compliant System BIOS, along with UEFI System
Utilities and Embedded UEFI Shell preboot environments. ProLiant Gen9 servers also support configuring the
UEFI BIOS settings using the iLO RESTful API, a management interface that server management tools can
use to perform configuration, inventory, and monitoring of a ProLiant server. The iLO RESTful API uses basic
HTTPS operations (GET, PUT, POST, DELETE, and PATCH) to submit or return JSON-formatted data with
iLO web server.
For more information about the iLO RESTful API and the RESTful Interface Tool, see the Hewlett Packard
Enterprise website.
Re-entering the server serial number and product ID
After you replace the system board, you must re-enter the server serial number and the product ID:
Procedure
1. During the server startup sequence, press the F9 key to access UEFI System Utilities.
2. Select System Configuration > BIOS/Platform Configuration (RBSU) > Advanced Options >
Advanced System ROM Options > Serial Number, and then press the Enter key.
3. Enter the serial number and press the Enter key.
Embedded UEFI shell
91
The following message appears:
The serial number should only be modified by qualified service personnel. This
value should always match the serial number located on the chassis.
4. To clear the warning, press the Enter key.
5. Enter the serial number and press the Enter key.
6. Select Product ID.
The following warning appears:
Warning: The Product ID should ONLY be modified by qualified service
personnel. This value should always match the Product ID located on the
chassis.
7. Enter the product ID and press the Enter key.
8. To confirm exiting System Utilities, press the F10 key.
The server automatically reboots.
Utilities and features
HPE Smart Storage Administrator
The HPE SSA is a configuration and management tool for HPE Smart Array controllers. Starting with HPE
ProLiant Gen8 servers, HPE SSA replaces ACU with an enhanced GUI and additional configuration features.
The HPE SSA exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA
Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are
available in only one format.
Some HPE SSA features include the following:
•
•
•
Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID
or stripe size migration
Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab
For supported controllers, provides access to additional features.
For more information about HPE SSA, see the Hewlett Packard Enterprise website.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such
as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System
Management driver, also known as the Health Driver, is loaded. When the operating system is functioning
properly, the system periodically resets the timer. However, when the operating system fails, the timer expires
and restarts the server.
ASR increases server availability by restarting the server within a specified time after a system hang. You can
disable ASR from the System Management Homepage or through UEFI System Utilities.
USB support
Hewlett Packard Enterprise servers support both USB 2.0 ports and USB 3.0 ports. Both port types support
installing all types of USB devices (USB 1.0, USB 2.0, and USB 3.0), but might run at lower speeds in specific
situations:
92
Utilities and features
•
•
•
USB 3.0 capable devices operate at USB 2.0 speeds when installed in a USB 2.0 port.
In UEFI Boot Mode, Hewlett Packard Enterprise provides legacy USB support in the preboot environment
before the operating system loading for USB 1.0, USB 2.0, and USB 3.0 speeds.
In Legacy BIOS Boot Mode, Hewlett Packard Enterprise provides legacy USB support in the preboot
environment before the operating system loading for USB 1.0 and USB 2.0 speeds. USB 3.0 ports can be
used with all devices in Legacy BIOS Boot Mode but are not available at USB 3.0 speeds in the preboot
environment. Standard USB support (USB support from within the operating system) is provided by the
OS through the appropriate USB device drivers. Support for USB 3.0 varies by operating system.
The pre-OS behavior and default operation of the USB ports is configurable in the UEFI System Utilities. For
more information, see the UEFI System Utilities user guide for your product on the Hewlett Packard
Enterprise website.
External USB functionality
Hewlett Packard Enterprise provides external USB support to enable local connection of USB devices for
server administration, configuration, and diagnostic procedures.
For additional security, external USB functionality can be disabled through USB options in UEFI System
Utilities.
Redundant ROM support
The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has
a single ROM that acts as two separate ROM images. In the standard implementation, one side of the ROM
contains the current ROM program version, while the other side of the ROM contains a backup version.
NOTE: The server ships with the same version programmed on each side of the ROM.
Safety and security benefits
When you flash the system ROM, the flashing mechanism writes over the backup ROM and saves the current
ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes
corrupted for any reason. This feature protects the existing ROM version, even if you experience a power
failure while flashing the ROM.
Keeping the system current
Updating firmware or System ROM
Multiple methods exist to update the firmware or System ROM:
•
•
•
•
•
Service Pack for ProLiant
FWUPDATE utility
FWUpdate command from within the Embedded UEFI Shell
Firmware Update application in the UEFI System
Online Flash components
Product entitlement is required to perform updates.
FWUPDATE utility
The FWUPDATE utility enables you to upgrade the system firmware (BIOS).
To use the utility to upgrade the firmware:
External USB functionality
93
1. Download the FWUPDATE flash component from the Hewlett Packard Enterprise Support Center
website.
2. Save the FWUPDATE flash components to a USB key.
3. Set the boot order so that the USB key will boot first using one of the following options:
•
•
Configure the boot order so that the USB key is the first bootable device.
Press the F11 key (Boot Menu) when prompted during system boot to access the One-Time Boot
Menu. This menu allows you to select the boot device for a specific boot and does not modify the boot
order configuration settings.
4. Insert the USB key into an available USB port.
5. Boot the system.
The FWUPDATE utility checks the system and provides a choice (if more than one exists) of available
firmware revisions.
To download the flash components, see the Hewlett Packard Enterprise Support Center website.
For more information about One-Time Boot Menu, see the UEFI System Utilities user guide for your product
on the Hewlett Packard Enterprise website.
FWUpdate command from within the Embedded UEFI Shell
For systems configured in either boot mode, update the firmware:
1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise
Support Center website. When searching for the component, always select OS Independent to locate
the binary file.
2. Copy the binary file to a USB media or iLO virtual media.
3. Attach the media to the server.
4. Boot to Embedded Shell.
5. To obtain the assigned file system volume for the USB key, enter the Map –r command.
For more information about accessing a file system from the shell, see the UEFI Shell user guide on the
Hewlett Packard Enterprise website.
6. Change to the file system that contains the System ROM Flash Binary component for your server. Enter
one of the fsx file systems available, such as fs0 or fs1, and press the Enter key.
7. Use the cd command to change from the current directory to the directory that contains the binary file.
8. Enter the fwupdate –d BIOS -f <filename> command to flash the system ROM.
For help on the FWUPDATE command, enter the following command:
help fwupdate -b
9. Reboot the server.
A reboot is required after the firmware update for the updates to take effect, and for hardware stability to
be maintained.
For more information about the commands used in this procedure, see the UEFI Shell user guide on the
Hewlett Packard Enterprise website.
Firmware Update application in the UEFI System Utilities
For systems configured in either boot mode, update the firmware:
1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise
Support Center website. When searching for the component, always select Cross operating system to
locate the binary file.
2. Copy the binary file to a USB media or iLO virtual media.
3. Attach the media to the server.
4. During POST, press F9 to enter System Utilities.
94
FWUpdate command from within the Embedded UEFI Shell
5.
6.
7.
8.
9.
Select Embedded Applications - Firmware Update - System ROM - Select Firmware File.
Select the device containing the flash file.
Select the flash file. This step may take a few moments to complete.
Select Start firmware update and allow the process to complete.
Reboot the server. A reboot is required after the firmware update for the updates to take effect and for
hardware stability to be maintained.
Online Flash components
This component provides updated system firmware that can be installed directly on supported operating
systems. Additionally, when used in conjunction with SUM, this Smart Component allows the user to update
firmware on remote servers from a central location. This remote deployment capability eliminates the need for
the user to be physically present at the server to perform a firmware update.
Drivers
IMPORTANT:
Always perform a backup before installing or updating device drivers.
The server includes new hardware that may not have driver support on all OS installation media.
If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning and its Configure
and Install feature to install the OS and latest supported drivers.
If you do not use Intelligent Provisioning to install an OS, drivers for some of the new hardware are required.
These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded as
part of an SPP.
If you are installing drivers from SPP, be sure that you are using the latest SPP version that your server
supports. To verify that your server is using the latest supported version and for more information about SPP,
see the Hewlett Packard Enterprise website.
To locate the drivers for a particular server, go to the Hewlett Packard Enterprise Support Center website.
Under Select your HPE product, enter the product name or number and click Go.
Software and firmware
Update software and firmware before using the server for the first time, unless any installed software or
components require an older version.
For system software and firmware updates, use one of the following sources:
•
•
Download the SPP from the Hewlett Packard Enterprise website.
Download individual drivers, firmware, or other systems software components from the server product
page in the Hewlett Packard Enterprise Support Center website.
Operating System Version Support
For information about specific versions of a supported operating system, refer to the operating system
support matrix.
Version control
The VCRM and VCA are web-enabled Insight Management Agents tools that SIM uses to schedule software
update tasks to the entire enterprise.
•
VCRM manages the repository for SPP. Administrators can do the following:
Online Flash components
95
◦
◦
•
View the SPP contents
Configure VCRM to update the repository automatically with internet downloads of the latest software
and firmware from Hewlett Packard Enterprise
VCA compares installed software versions on the server with updates available in the VCRM managed
repository. Administrators configure VCA to point to a repository managed by VCRM.
For more information about version control tools, see the following documents on the Hewlett Packard
Enterprise website:
•
•
•
Systems Insight Manager User Guide
Version Control Agent User Guide
Version Control Repository Manager User Guide
To locate the documents, do the following:
1. Select Insight Management from the available options in Products and Solutions.
2. Select Version Control from the available options in Models / Subcategories.
3. Locate and download the latest document.
Operating systems and virtualization software support for ProLiant servers
For information about specific versions of a supported operating system, see the Hewlett Packard
Enterprise website.
HPE Technology Service Portfolio
HPE Technology Services deliver confidence, reduces risk and helps customers realize agility and stability.
We help customers succeed through Hybrid IT by simplifying and enriching the on-premise experience,
informed by public cloud qualities and attributes. HPE Support Services enables you to choose the right
service level, length of coverage and response time to fit your business needs. Connect to HPE to help
prevent problems and solve issues faster. By connecting, you will receive 24x7 monitoring, prefailure alerts,
automatic call logging, and automatic parts dispatch. To learn more about getting connected, see the HPE
website.
For more information about support services, see the HPE website.
Utilize our consulting expertise in the following areas:
•
•
•
•
Private or hybrid cloud computing
Big data and mobility requirements
Improving data center infrastructure
Better use of server, storage, and networking technology
For more information, see the HPE website.
Change control and proactive notification
Hewlett Packard Enterprise offers Change Control and Proactive Notification to notify customers 30 to
60 days in advance of the following:
•
•
•
Upcoming hardware and software changes
Bulletins
Patches
Let us know what Hewlett Packard Enterprise commercial products you own and we will send you the latest
updates to keep your business running smoothly.
For more information, see the Hewlett Packard Enterprise website.
96
Operating systems and virtualization software support for ProLiant servers
Troubleshooting
Troubleshooting resources
The HPE ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving
common problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance on ProLiant servers and server blades. To view the guide, select a language:
•
•
•
•
•
•
English
French
Spanish
German
Japanese
Simplified Chinese
The HPE ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages
and information to assist with interpreting and resolving error messages on ProLiant servers and server
blades. To view the guide, select a language:
•
•
•
•
•
•
English
French
Spanish
German
Japanese
Simplified Chinese
Troubleshooting
97
Replacing the system battery
WARNING:
The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery
that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and
burns exists. To reduce the risk of personal injury:
•
•
•
•
Do not attempt to recharge the battery.
Do not expose the battery to temperatures higher than 60°C (140°F).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
If the server no longer automatically displays the correct date and time, then replace the battery that
provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
IMPORTANT:
Replacing the system board battery resets the system ROM to its default configuration. After replacing
the battery, reconfigure the system through RBSU.
Procedure
98
1.
2.
3.
4.
5.
6.
7.
8.
Power down the server.
Disconnect the power cord from the power source and the server.
Remove the bezel.
Place the server on its side with the access panel facing up.
Remove the access panel.
Remove the air baffle.
Locate the battery on the system board.
Slightly push the metal tab, and then use the small flat-nose pliers to remove the system battery from its
socket.
9.
Slightly push the metal tab, then install the system battery in the socket.
Replacing the system battery
10.
11.
12.
13.
14.
15.
Install the air baffle.
Install the access panel.
Install the bezel.
Return the server to an upright position.
Connect the power cord to the power source and the server.
Power up the server.
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.
Replacing the system battery
99
Warranty and regulatory information
Warranty information
To view the warranty for your product, see the Safety and Compliance Information for Server, Storage, Power,
Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional warranty information
HPE ProLiant and x86 Servers and Options
www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise Servers
www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional regulatory information
Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No
1907/2006 of the European Parliament and the Council). A chemical information report for this product can be
found at:
www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data, including
RoHS and REACH, see:
www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling,
and energy efficiency, see:
www.hpe.com/info/environment
Belarus Kazakhstan Russia marking
Manufacturer and Local Representative Information
Manufacturer information:
•
Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.
Local representative information Russian:
•
100
Russia:
Warranty and regulatory information
•
Belarus:
•
Kazakhstan:
Local representative information Kazakh:
•
Russia:
•
Belarus:
•
Kazakhstan:
Manufacturing date:
The manufacturing date is defined by the serial number.
CCSYWWZZZZ (serial number format for this product)
Valid date formats include:
•
•
YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point;
for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated by 0, 2011
by 1, 2012 by 2, 2013 by 3, and so forth.
YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and 38 for
the week of September 9.
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Turkey RoHS material content declaration
101
Electrostatic discharge
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you must follow when setting up the system or
handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or
other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage:
Procedure
•
•
•
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods to prevent electrostatic discharge
Several methods are used for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
•
•
•
•
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps
are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide
proper ground, wear the strap snug against the skin.
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
Use conductive field service tools.
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install
the part.
For more information on static electricity or assistance with product installation, contact an authorized reseller.
102
Electrostatic discharge
Specifications
Environmental specifications
Specification
Value
Temperature range*
Operating
10° C to 35° C (50° F to 95° F)
Nonoperating
-30° C to 60° C (-22° F to 140° F)
Relative humidity (noncondensing)
Operating, maximum wet bulb temperature of 28°C
(82.4°F)
10% to 90%
Nonoperating, maximum wet bulb temperature of
38.7°C (101.7°F)
5% to 95%
* All temperature ratings shown are for sea level. An altitude derating of 1.0° per 304.8 m (1.8°F per 1000 ft)
to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
Server specifications
Specification
Value
Height
36.83 cm (14.50 in)
Depth
47.50 cm (18.70 in)
Width
17.50 cm (6.89 in)
Weight (full load, approximate values)
—
Four-bay LFF non-hot-plug drive model
13.1 kg (28.82 lb)
Four-bay LFF hot-plug drive model
13.6 kg (29.92 lb)
Eight-bay SFF hot-plug drive model
12.4 kg (27.28 lb)
Power supply specifications
Depending on installed options, the server is configured with one of the following power supplies:
•
•
•
HPE 350W non-hot-plug power supply (E-star 1.0)
HPE 350W non-hot-plug power supply (E-star 2.0)
HPE 460 W CS Gold hot-plug power supply (92% efficiency)
This power input module is only supported when the two-bay redundant power supply assembly option is
installed.
CAUTION:
Check the system and power supply input ratings before powering up the server.
For detailed power supply specifications, see th QuickSpecs on the Hewlett Packard Enterprise website.
Specifications
103
HPE 350 W Power Supply (E-star 1.0)
Specification
Value
Input requirements
—
Rated input voltage
100 V AC to 240 V AC
Rated input frequency
47 Hz to 63 Hz
Rated input current
6 A to 3 A
Rated input power
427 W at 115 V AC input
427 W at 240 V AC input
Efficiency
No less than 82% at 100% load
No less than 85% at 50% load
No less than 82% at 20% load
Power supply output
—
Rated steady-state power
350 W at 115 V AC input
350 W at 230 V AC input
Maximum peak power
350 W at 115 V AC input
350 W at 230 V AC input
Rated output power
350 W
HPE 350W non-hot-plug power supply (E-star 2.0)
Specification
Value
Input requirements
—
Rated input voltage
100 V AC to 240 V AC
Rated input frequency
47 Hz to 63 Hz
Rated input current
5 A to 2.5 A
Rated input power
412 W at 115 V AC input
412 W at 230 V AC input
Efficiency
No less than 85% at 100% load
No less than 88% at 50% load
No less than 85% at 20% load
Power supply output
—
Rated steady-state power
350 W at 115 V AC input
350 W at 230 V AC input
Table Continued
104
HPE 350 W Power Supply (E-star 1.0)
Specification
Value
Maximum peak power
350 W at 115 V AC input
350 W at 230 V AC input
Rated output power
350 W
HPE 460W CS Gold hot-plug power supply
Specification
Value
Input requirements
—
Rated input voltage
100 V AC to 240 V AC
Rated input frequency
50 Hz to 60 Hz
Rated input current
6 A to 3 A
Rated input power
526 W at 115 V AC input
523 W at 230 V AC input
Efficiency
No less than 87.5% at 100% load
No less than 89.5% at 50% load
No less than 87.5% at 20% load
Power supply output
—
Rated steady-state power
460 W at 100 V to120 V AC input
460 W at 200 V to 240 V AC input
Maximum peak power
460 W at 100 V to120 V AC input
460 W at 200 V to 240 V AC input
Rated output power
460 W
HPE 460W CS Gold hot-plug power supply
105
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
•
http://www.hpe.com/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:
http://www.hpe.com/support/hpesc
Information to collect
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing updates
•
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software
downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
•
To subscribe to eNewsletters and alerts:
•
www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard
Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements.
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR
part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will
determine whether a repair can be accomplished by CSR.
106
Support and other resources
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported www.hpe.com/services/proactivecaresupportedproducts
products list
HPE Proactive Care advanced service:
Supported products list
www.hpe.com/services/
proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted
Websites
General websites
Hewlett Packard Enterprise Information Library
www.hpe.com/info/EIL
Single Point of Connectivity Knowledge (SPOCK) Storage
compatibility matrix
www.hpe.com/storage/spock
Storage white papers and analyst reports
www.hpe.com/storage/whitepapers
For additional websites, see Support and other resources.
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
(docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition,
and publication date located on the front cover of the document. For online help content, include the product
name, product version, help edition, and publication date located on the legal notices page.
Remote support
107
Acronyms and abbreviations
108
ABEND
abnormal end
ACU
Array Configuration Utility
AMP
Advanced Memory Protection
API
application program interface
ASHRAE
American Society of Heating, Refrigerating and Air-Conditioning Engineers
ASR
Automatic Server Recovery
AWG
American wire gauge
CAS
column address strobe
CSA
Canadian Standards Association
CSR
Customer Self Repair
DDR3
ouble data rate-3
DDR4
double data rate-4
FAT
file allocation table
FBWC
flash-backed write cache
HBA
host bus adapter
HPE SIM
HPE Systems Insight Manager
HPE SSA
HPE Smart Storage Administrator
IEC
International Electrotechnical Commission
iLO
Integrated Lights-Out
IML
Integrated Management Log
ISO
International Organization for Standardization
JBOD
just a bunch of disks
JSON
JavaScript Object Notation
LFF
large form factor
LOM
Lights-Out Management
LRDIMM
load reduced dual in-line memory module
Acronyms and abbreviations
NAND
Not AND
NMI
nonmaskable interrupt
NVDIMM
non-volatile dual in-line memory module
NVRAM
nonvolatile memory
OA
Onboard Administrator
PCIe
Peripheral Component Interconnect Express
PDU
power distribution unit
POST
Power-On Self-Test
QR code
quick response code
RBSU
ROM-Based Setup Utility
RDIMM
registered dual in-line memory module
REST
representational state transfer
RoHS
Restriction of Hazardous Substances
SAS
serial attached SCSI
SATA
serial ATA
SD
Secure Digital
SELV
separated extra low voltage
SFF
small form factor
SPP
Service Pack for ProLiant
SSD
solid-state device
STD
standard (DIMM voltage)
TMRA
recommended ambient operating temperature
TNV
telephone network voltage
TPM
Trusted Platform Module
UEFI
Unified Extensible Firmware Interface
UID
unit identification
VC
Virtual Connect
VCA
Version Control Agent
Acronyms and abbreviations
109
VCRM
110
Version Control Repository Manager
Acronyms and abbreviations
Download PDF
Similar pages