Xerox DocuCentre SC2020 User Guide

Xerox® DocuCentre® SC2020
User Guide
©2015 Xerox Corporation. All rights reserved. Xerox and Xerox and Design are trademarks of Xerox Corporation in the United States
and/or other counties.
Paragraph Tools is copyright © 2001-2007 by Silicon Prairie Software, LLC and Steven Kubis.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in
subsequent editions.
Version 1.0 April 2016
Contents
1
Before Using the Device
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Types of Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accompanying Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Organization of This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Safety Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Device Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Operational Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Location of Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Regulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Radio Frequency Emissions (Class A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
About License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
JPEG Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Libcurl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
FreeBSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
WIDE DHCP Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
MD5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
ICC Profile Header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
JPEG Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Math Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
2
Environment Settings
Supported Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Print Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Scan Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Fax Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Interface Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the Ethernet Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Setting the Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Setting the Device IP Address (IPv4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Setting the Device IP Address (IPv6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
When Using the Printer Setup Utility for Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . .33
Activating the Communication Port To Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Xerox® DocuCentre® SC2020
User Guide
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Contents
Using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Supported Environments and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Starting CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Installing the Print Driver/Scan Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Installing the Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Installing the Scan Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Uninstalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Uninstalling the Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Uninstalling Other Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
3
Product Overview
Device Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Front, Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Right Side, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Duplex Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Turning the Power On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Turning the Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Power Saver Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Entering Power Saver Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Exiting Power Saver Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Touch Screen - Services Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Auditron . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Entering Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Using the Keyboard Displayed on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Using the Number Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Setting the Options Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
When using the Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
If [Printer Searching Method] is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Cooling Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
4
Loading Paper
Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Supported Paper Weights and Sheet Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Supported Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Usable Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Unusable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Storing and Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Loading Paper in Trays 1 and 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Loading Paper in Tray 5 (bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Xerox® DocuCentre® SC2020
User Guide
2
Contents
Changing Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Changing the Paper Size for Trays 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Changing the Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
5
Copy
Overview of Copy Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Placing Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Making Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Entering the Number of Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Starting the Copy Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
About Auto Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Operations Performed While Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Canceling the Current Copy Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
ID Card Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Advanced Copy Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Output Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Select Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
2-Sided Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Lighten/Darken. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Original Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Sharpness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Auto Background Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Collation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Original Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Pages Per Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Edge Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
6
Fax
Overview of Fax Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Placing Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Specifying the Recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Making Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Starting the Fax Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Operations during Faxing (Sending) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Canceling the Fax Being Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Operations during Faxing (Receiving). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Canceling the Fax Being Received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
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Advanced Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lighten/Darken. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OnHook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-Sided Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Original Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delayed Send . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polling Receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cover Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Fax Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending a Fax from the Driver (Direct Fax). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Receiving Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper for Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving a Fax Automatically in the FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving a Fax Manually in the TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving a Fax Automatically in the TEL/FAX Mode or Ans/FAX Mode. . . . . . . . . . . . . . . . .
Receiving a Fax Manually Using an External Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving Faxes Using the DRPD Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Receiving Faxes in the Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Secure Receiving Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Activity Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Scan
Scanning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Scan Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning From the Control Panel - WSD Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning Using the TWAIN Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning Using the WIA Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using a Scanner on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a Login Name and a Password (SMB Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a Shared Folder (SMB Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a Destination Using an Address Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending an Email With the Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMail Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Registering a New Email Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending an Email With the Scanned File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operations during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Job Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Scanner Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
100
102
103
104
104
105
106
107
107
108
109
111
114
114
114
114
114
115
115
115
117
117
120
124
124
128
128
128
129
130
131
132
133
134
135
141
141
142
143
144
145
145
Print
Major Print Driver Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
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Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Operations during Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Stopping the Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
9
Tools
Understanding the Device Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Report/List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Admin Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tray Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Executing Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Panel Lock Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling the Panel Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disabling the Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Limiting Access to Copy, Fax, and Scan
9
Setting the Power Saver Option
152
152
153
154
191
206
213
214
216
216
218
About the Concurrent Jobs Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Resetting to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
10 Machine Status
Checking Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Device IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Reports/Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
228
229
230
231
232
11 Job Status
Checking Current/Pending Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Reserved Fax Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling the Current Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling a Pending Fax Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
234
234
235
235
12 Maintenance
Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling consumables/periodic replacement parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Waste Toner Container [R5] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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237
237
240
244
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Cleaning the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Interior (LED Print Heads) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Document Glass Cover and the Document Glass . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Document Presser and the Narrow Glass Strip . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning Document Feeder Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking or Managing the Device with CentreWare Internet Services. . . . . . . . . . . . . . . . . .
Starting CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
245
245
245
248
248
249
250
251
252
252
252
13 Problem Solving
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Image Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unable to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copy Output Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Output Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan Driver/Printer Utility Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Jam in Left Side Cover [A]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Jam in Left Side Cover [B] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Jams in Trays 1 and 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Jams in Tray 5 (bypass) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Obtaining the Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-Genuine Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A
256
256
260
267
267
267
270
270
270
271
273
276
277
287
288
290
290
292
292
295
295
295
295
Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Printable Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Optional Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
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6
Contents
Notes and Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes and Restrictions on the Use of the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes and Restrictions on the Use of the Copy Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes and Restrictions on the Use of the Scan Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes and Restrictions on the Use of the Print Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
309
309
310
310
311
Xerox® DocuCentre® SC2020
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7
1
Before Using the
Device
This chapter describes how to use this guide, as well as safety notes and legal notice you should read
before using the Device.
Preface
Thank you for selecting the DocuCentre SC2020, referred to as the Device.
This guide describes how to operate the device and the precautions you should follow during operation. To
get the most out of the device and to use it effectively, be sure to read this guide before use.
This guide assumes that you have a basic knowledge of the operating environment of the personal
computer in use and networking environments. For information on the environment of the personal
computer in use and the basic knowledge and operations of networking environments, refer to the
manuals provided with the personal computer, operating system, and network system.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how
to perform operations or if a problem occurs with the device.
Notes:
•
•
When you use this device, we recommend that you change the system administrator's
passcode immediately after installing the device.
For more information on changing the passcode, refer to Executing Calibration on page 214.
Types of Manuals
The following guides are provided with the device.
Xerox® DocuCentre® SC2020
User Guide
8
Before Using the Device
Accompanying Manuals
User Guide (Driver CD Kit)
The guide describes how to use the copy, print, fax and scan features as well as how to set the paper,
perform everyday maintenance, make device status settings, perform troubleshooting, and set up a
network. You can access this guide on the Driver CD Kit.
Basic Operation Guide
The guide describes a quick reference for the basic operations, daily maintenance, and problem solving for
this device. You can access this guide on the Drive CD Kit.
• Manual (HTML)
The manual describes installation and configuration procedures for print drivers and the printer
environment. This manual is included in the Driver CD Kit.
• Print Driver Help
The help describes print features and operations.
• Guides for Optional Components
Optional components are available for this device. Optional components come with an installation
procedure guide that provides information on how to set up the product and other details.
Using This Guide
This guide is intended for first-time users of the device. It describes the basic operations for the copy, fax,
scan, and print features.
Organization of This Guide
This guide consists of the following chapters:
• Before Using the Device: Describes how to use this guide and provides license information.
• Environment Settings: Describes the environment required to operate the device.
• Product Overview: Describes the names of the device parts as well as basic operations, such as how to
turn the device on and off and how to use the Power Saver feature.
• Loading Paper: Describes the types of paper and other media that you can use on the device and how
to load paper in a tray.
• Copy: Describes the basic operation and features of the copy feature.
• Fax: Describes the basic operations and features of the fax feature.
• Scan: Describes the basic operations and features of the scan feature.
• Print: Describes the basic printing operations.
• Tools: Describes how to change the default settings.
9
Xerox® DocuCentre® SC2020
User Guide
Before Using the Device
•
•
•
•
•
Machine Status: Describes how to check the faults that occurred in the device and to print various
reports.
Job Status: Describes how to check job status and how to delete jobs.
Maintenance: Describes how to replace consumables and to clean the device.
Problem Solving: Describes troubleshooting procedures to solve the problems with the device.
Appendix: Describes the specifications of the device, optional accessories, and cautions/restrictions.
Conventions
•
•
•
•
The screen shots and illustrations used in this guide vary depending on the device configuration and
optional components installed. Some of the items in the screen shots may not be displayed or
available depending on your device configuration.
The procedures in this guide may vary depending on the driver and utility software being used due to
the upgrades.
In this guide, the term Computer refers to a personal computer or workstation.
The following terms are used in this guide:
Important
: Important information that you should read.
Note
: Additional information on operations or features.
•
The following symbols are used in this guide:
"
"
: •
•
A cross-reference included in this guide.
Names of CD-ROM, features, and screen messages and input text.
[
]
: •
•
Folders, files, applications, button or menu names displayed on the screen.
Names of menus, commands, windows, or dialog boxes displayed on the
computer screen and their buttons and menu names.
<
> button
: •
Hardware buttons on the control panel.
<
> key
: •
Keys on the keyboard of the computer.
>
•
: •
Path to a certain item within a procedure on the control panel.
For example: When you see the procedure "select [Tools] > [Default Settings]
> [Copy]", this means that you need to select [Tools], select [Default
Settings], and then select [Copy].
• Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files and folders,
click [Start] > [Search] > [For Files or Folders]", this means that you need to
click [Start], click [Search], and then click [For Files or Folders] to search for
files and folders.
Orientation of documents or paper is described in this guide as follows:
,Portrait (P)
•
Loading the document or paper in portrait orientation when viewed from
the front of the device.
,Landscape (L)
•
Loading the document or paper in landscape orientation when viewed from
the front of the device.
Xerox® DocuCentre® SC2020
User Guide
10
Before Using the Device
Portrait Orientation
Landscape Orientation
feed direction
feed direction
Safety Notes
Before using this product, read the Safety Notes carefully for safety use.
This product and recommended supplies have been tested and found to comply with strict safety
requirements including safety agency approvals and compliance with environmental standards. Follow the
following instructions for safety use.
CAUTION: Any unauthorized alteration including an addition of new functions or connection to external
devices may not be covered by the product warranty. Contact your local Xerox representative for more
information.
Follow all warning instructions marked on this product. The warning marks stand for the followings:
Used for item that if not followed strictly, can lead death or severe or fatal
injuries and the possibility to do it is comparatively high.
Used for items that if not followed strictly, can lead to severe or fatal injuries.
Used for items that if not followed strictly, can cause injuries to user or damages
to device.
: A symbol for items to pay attention to when handling device. Follow
instructions carefully to use device safely.
Caution
Flammable
Explosive
Electric
shock
Heated
surface
Moving
object
Pinched
fingers
: A symbol for prohibited items. Follow instructions carefully to avoid any
dangerous acts.
Prohibited
11
Xerox® DocuCentre® SC2020
User Guide
Do not expose
to fire
Do not
touch
Do not use
in bathroom
Do not tear
down
Keep away
from liquid
Never touch
with wet hand
Before Using the Device
: A symbol for items that must be performed. Follow instructions carefully to
carry out these essential tasks.
Instructions
Unplug
Ground to
Earth
Electrical Safety
WARNINGS:
This product shall be operated by the power source as indicated on the product's data plate. Consult your
local power company to check if your power source meets the requirements.
WARNING: Connect this product to a protective earth circuit only.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an
earthed electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an
electrician to replace the outlet to avoid risk of electric shock. Never use an earthed adapter
plug to connect the product to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire
accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult
your local Xerox representative to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity than the rated
ampere and voltage of this product. See the data plate on the rear panel of this product for its
rated ampere and voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Do not put an object on the power cord.
Always keep the plug connection free of dust. The dusty and damp environment may bring
about minute electric current in a connector. It may generate heat and eventually cause a fire
accident.
To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this
product or the ones designated by Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and
eventually cause electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Xerox
representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk
of electric shock and a fire accident.
Xerox® DocuCentre® SC2020
User Guide
12
Before Using the Device
CAUTIONS:
When cleaning this product, always switch off and unplug it. Access to a live device interior may
cause electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live
connector may deform the plug and generate heat, and eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage the cord and cause
electric shock or a fire accident.
Switch off and unplug the product when it (i.e., fax function) is not used over weekends or long
holidays.2/22/16Please note that it cannot receive fax message during switch-off.
Once a month, switch off this product and check if
• the power cord is plugged firmly into an electrical outlet;
• the plug is not excessively heated, rusted or bent;
• the plug and electrical outlet are free of dust; and
• the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact
your local Xerox representative.
Device Installation
WARNING:
Do not locate this product where people might step on or trip over the power cord. Friction or
excessive pressure may generate heat and eventually cause electric shock or a fire accident.
CAUTIONS:
Never locate this product in the following places:
• Near radiators or any other heat sources
• Near volatile flammable materials such as curtains
• In the hot, humid, dusty or poorly ventilated environment
• In the place receiving direct sunlight
• Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 85 kg.
Otherwise, if tilted, the product may fall over and cause injuries.
13
Xerox® DocuCentre® SC2020
User Guide
Before Using the Device
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the
product.
Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug
the product if an abnormal condition is noted.
With Duplex Automatic Document Feeder
With Duplex Automatic Document Feeder and One Tray Module
1101
1101
595
80
100
326
595
100
100
326
400
400
412
417
1498
1503
586
586
100
80
Unit; mm
Unit; mm
Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause
injuries.
front
10 °
front
back
back
left
10 °
10 °
left
right
right
10 °
To bundle wires and cables, always use the cable ties and spiral tubes that Xerox supplies.
Otherwise, it may cause some defects.
Xerox® DocuCentre® SC2020
User Guide
14
Before Using the Device
Others
To keep this product in a good performance and condition, always use it in the following
environment:
Temperature: 10–32°C
Humidity: 15–85%
When the product is left in a chilly room and the room is rapidly warmed up by heater, dew
condensation may form inside the product and cause a partial deletion on printing.
15
Xerox® DocuCentre® SC2020
User Guide
Before Using the Device
Operational Safety
WARNINGS:
The operator's product maintenance procedures are described in the customer documentation
supplied with this product. Do not carry out any other maintenance procedures not described in
the documentation.
This product features safety design not to allow operators access to hazard areas. The hazard
areas are isolated from operators by covers or protectors which require a tool to remove. To
prevent electric shock and injuries, never remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug the product
promptly in the following conditions, then contact your local Xerox representative.
• The product emits smoke or its surface is unusually hot.
• The product emits unusual noise or odor.
• The power cord is cracked or worn down.
• A circuit breaker, fuse or any other safety device becomes activated.
• Any liquid is spilled into the product.
• The product is soaked in water.
• Any part of the product is damaged.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
• Liquid container such as flower vases or coffee cups
• Metal parts such as staples or clips
• Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or
a fire accident.
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated
paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive to it. Other
cleaning materials may result in poor performance of the product. Never use aerosol cleaners to
avoid catching fire and explosion.
If an optional Stand (Cabinet) is fitted, do not pull out two or more paper trays at a time. If
somebody accidentally pushes the product with multiple trays open, it may incline and fall over.
This may cause injuries. 2/22/16When you need to open paper trays, do it one after the other.
If you need to pull out a tray to remove paper jam, contact your local Xerox representative. Do
not pull out a tray, otherwise it may cause injuries.
When you play the CD-ROM or DVD that is supplied with the product, always use said mediaenabled device. Otherwise, large sound may damage its speakers or your ears.
Xerox® DocuCentre® SC2020
User Guide
16
Before Using the Device
CAUTIONS:
Always follow all warning instructions marked on or supplied with this product. To avoid the risk
of burn injuries and electric shock, never touch the areas marked with High Temperature or
High Voltage.
Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from
magnetic materials. Magnetic materials may accidentally activate the product and cause
injuries or electric shock.
Do not attempt to remove any paper deeply jammed inside the product, particularly paper
wrapped around the fuser or the heat roller. Otherwise, it may cause injuries or burns. Switch off
the product immediately and contact your local Xerox representative.
Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
To move this product to another location, contact your local Xerox representative.
Ventilate well during extended operation or mass copying. It may affect the office air
environment due to odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
17
Xerox® DocuCentre® SC2020
User Guide
Before Using the Device
Consumables
WARNINGS:
Store all consumables in accordance with the instructions given on its package or container.
Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge
or toner bottle.
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion.
Use a broom or a wet cloth to wipe off spill. If you spill a large volume of toner, contact your
local Xerox representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch
fire and cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Xerox representative for
its disposal.
Never throw a waste toner bottle into an open flame. Toner may catch fire and cause burn
injuries or explosion.
If you have a used waste toner bottle no longer needed, contact your local Xerox representative
for its disposal.
CAUTIONS:
Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the reach of
children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water
and consult a physician immediately.
When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be
careful not to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes and
mouth as well as inhalation.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at least 15 minutes
until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and consult a
physician immediately.
Location of Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this product. To avoid the risk
of burn injuries and electric shock, never touch the areas marked with High Temperature or
High Voltage.
Xerox® DocuCentre® SC2020
User Guide
18
Before Using the Device
Regulation
Radio Frequency Emissions (Class A)
This product has been tested and found to comply with the limits for a class A digital device, pursuant to
International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radio communication Act
1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against
harmful interference when the product is operated in a commercial environment. This product generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
customer documentation, may cause harmful interference to radio communications. Operation of this
product in a residential area is likely to cause harmful interference in which case the user is required to
correct the interference at their own expense.
Changes and modifications to this product not specifically approved by Xerox may void the user's
authority to operate this equipment.
19
Xerox® DocuCentre® SC2020
User Guide
Before Using the Device
Environment
•
•
For environmental protection and efficient use of resources, Xerox reuses returned toner cartridges,
waste toner bottles and drum cartridges to make recycle parts, recycle materials or energy recovery.
Proper disposal is required for toner cartridges, waste toner bottles and drum cartridges no longer
needed. Do not open toner cartridges, waste toner bottles and drum cartridges. Return them to your
local Xerox representative.
About License
This section describes information about licenses. Be sure to read through it.
JPEG Code
Our printer software uses some of the codes defined by the Independent JPEG Group.
Libcurl
COPYRIGHT AND PERMISSION NOTICE
Copyright© 1996–2006, Daniel Stenberg, <daniel@haxx.se>.
All rights reserved.
Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby
granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or
otherwise to promote the sale, use or other dealings in this Software without prior written authorization of
the copyright holder.
FreeBSD
This product contains the part of FreeBSD codes.
The FreeBSD Copyright
Copyright 1994-2006 The FreeBSD Project. All rights reserved.
Xerox® DocuCentre® SC2020
User Guide
20
Before Using the Device
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT "AS IS" AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD
PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The views and conclusions contained in the software and documentation are those of the authors and
should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD
Project.
WIDE DHCP Client
WIDE Project DHCP Implementation, Copyright© 1995 Akihiro Tominaga. Copyright© 1995 WIDE Project,
All rights reserved.
Permission to use, copy, modify and distribute this software and its documentation is hereby granted,
provided only with the following conditions are satisfied:
1. Both the copyright notice and this permission notice appear in all copies of the software, derivative
works or modified versions, and any portions thereof, and that both notices appear in supporting
documentation.
2. All advertising materials mentioning features or use of this software must display the following
acknowledgment:
This product includes software developed by WIDE Project and its contributors.
3. Neither the name of WIDE Project nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE DEVELOPER ''AS IS'' AND WIDE PROJECT DISCLAIMS ANY
LIABILITY OF ANY KIND FOR ANY DAMAGES WHATSOEVER RESULTING FROM THE USE OF THIS
SOFTWARE. ALSO, THERE IS NO WARRANTY IMPLIED OR OTHERWISE, NOR IS SUPPORT PROVIDED.
Feedback of the results generated from any improvements or extensions made to this software would be
much appreciated.
Any such feedback should be sent to:
Akihiro Tominaga
21
Xerox® DocuCentre® SC2020
User Guide
Before Using the Device
WIDE Project
Keio University, Endo 5322, Kanagawa, Japan
(Email: dhcp-dist@wide.ad.jp)
WIDE project has the rights to redistribute these changes.
MD5
Copyright© 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.
License to copy and use this software is granted provided that it is identified as the RSA Data Security, Inc.
MD5 Message-Digest Algorithm in all material mentioning or referencing this software or this function.
License is also granted to make and use derivative works provided that such works are identified as derived
from the RSA Data Security, Inc. MD5 Message-Digest Algorithm in all material mentioning or referencing
the derived work.
RSA Data Security, Inc. makes no representations concerning either the merchantability of this software or
the suitability of this software for any particular purpose.
It is provided as is without express or implied warranty of any kind.
These notices must be retained in any copies of any part of this documentation and/or software.
ICC Profile Header
Copyright© 1994-1996 SunSoft, Inc. Rights Reserved
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish distribute, sub-license, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions
of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL SUNSOFT, INC. OR ITS PARENT
COMPANY BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF
CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE
OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the name of SunSoft, Inc. shall not be used in advertising or otherwise to
promote the sale, use or other dealings in this Software without written authorization from SunSoft Inc.
Xerox® DocuCentre® SC2020
User Guide
22
Before Using the Device
JPEG Library
Independent JPEG Group's free JPEG software
This package contains C software to implement JPEG image encoding, decoding, and trans-coding. JPEG is
a standardized compression method for full-color and gray-scale images.
The distributed programs provide conversion between JPEG "JFIF" format and image files in PBMPLUS
PPM/PGM, GIF, BMP, and Targa file formats. The core compression and decompression library can easily be
reused in other programs, such as image viewers. The package is highly portable C code; we have tested it
on many devices ranging from PCs to Crays.
We are releasing this software for both noncommercial and commercial use. Companies are welcome to
use it as the basis for JPEG-related products. We do not ask a royalty, although we do ask for an
acknowledgement in product literature (see the README file in the distribution for details). We hope to
make this software industrial-quality --- although, as with anything that's free, we offer no warranty and
accept no liability. For more information, contact jpeg-info@jpegclub.org.
Contents of this directory
jpegsrc.vN.tar.gz contains source code, documentation, and test files for release N in Unix format.
jpegsrN.zip contains source code, documentation, and test files for release N in Windows format.
jpegaltui.vN.tar.gz contains source code for an alternate user interface for cjpeg/djpeg in Unix format.
jpegaltuiN.zip contains source code for an alternate user interface for cjpeg/djpeg in Windows format.
wallace.ps.gz is a PostScript file of Greg Wallace's introductory article about JPEG. This is an update of the
article that appeared in the April 1991 Communications of the ACM. jpeg.documents.gz tells where to
obtain the JPEG standard and documents about JPEG-related file formats. jfif.ps.gz is a PostScript file of
the JFIF (JPEG File Interchange Format) format specification. jfif.txt.gz is a plain text transcription of the
JFIF specification; it's missing a figure, so use the PostScript version if you can. TIFFTechNote2.txt.gz is a
draft of the proposed revisions to TIFF 6.0's JPEG support. pm.errata.gz is the errata list for the first
printing of the textbook "JPEG Still Image Data Compression Standard" by Pennebaker and Mitchell.
jdosaobj.zip contains pre-assembled object files for JMEMDOSA.ASM. If you want to compile the IJG code
for MS-DOS, but don't have an assembler, these files may be helpful.
Math Library
Copyright© 1993 by Sun Microsystems, Inc. All rights reserved Developed at SunPro, a Sun Microsystems,
Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that
this notice is preserved.
•
copysignf.c: * Copyright© 1993 by Sun Microsystems, Inc. All rights reserved.
•
math_private.h: * Copyright© 1993 by Sun Microsystems, Inc. All rights reserved.
•
powf.c: * Copyright© 1993 by Sun Microsystems, Inc. All rights reserved.
•
scalbnf.c: * Copyright© 1993 by Sun Microsystems, Inc. All rights reserved.
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Before Using the Device
Legal Notice
Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment
may be imposed on those found guilty. The following are examples of items that may be illegal to copy or
print in your country.
• Currency
• Banknotes and checks
• Bank and government bonds and securities
• Passports and identification cards
• Copyright material or trademarks without the consent of the owner
• Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt,
contact your legal counsel.
Xerox® DocuCentre® SC2020
User Guide
24
Before Using the Device
25
Xerox® DocuCentre® SC2020
User Guide
2
Environment
Settings
This chapter describes the device operating environment.
Note: For information on optional components required to make some settings in this chapter, contact
our Customer Support Center.
Supported Environment
This section describes the environment settings needed to use the device print, scan, and fax features.
Print Feature
The device can be connected directly to a computer for use as a local printer, or can be connected to a
network for use as a network printer.
Local Connection
USB
Network Connection
LPD/Port9100
•
•
Use as a Local Printer
Connect the device to a computer with a USB cable.
Use as a Network Printer
Print from network-connected computers using the TCP/IP protocol.
To use the device as a network printer, you need to activate the port to use for printing.
– LPD: Activate this setting when using the LPD port.
– Port9100: Activate this setting when using the Port9100 port.
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Environment Settings
For information on how to set TCP/IP, refer to Setting the Network Environment on page 30.
For information on how to activate a communication port, refer to Activating the Communication Port To
Use on page 36.
Scan Feature
The device supports the following Scan functions:
Using the USB connection
Scan with PC application
Uses the USB connection to import scan data in a computer. To use this function, install the scan driver
from the Driver CD Kit CD-ROM.
Note: To install the scan driver, follow the instructions provided in the manual (HTML file) included on
the CD-ROM. For details, refer to Scanning to a Computer on page 128.
Using the Network connection
Scan to Email
Uses the SMTP protocol to send the document scanned by the device as an Email attachment. For
information on how to use this feature, refer to Sending an Email With the Scanned File on page 143.
Scan to PC (Network)
Uses the FTP or SMB protocol to save the document scanned by the device in a common folder created on
a network PC. For information on how to use this feature, refer to Using a Scanner on the Network on
page 131.
Fax Feature
The device supports the following communication networks for fax transmissions:
• Public switched telephone network (PSTN)
• Private branch exchanges (PBX)
You must also make settings in [Region] and [Date & Time] to use the Fax functions on this device.
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Additionally, in most regions, you are required by law to indicate your fax number on any fax you send.
Notes:
•
•
•
•
This option is available when the Fax Kit (optional) is installed.
For information on how to make the region setting, refer to Region on page 165.
For information on how to make the date and time settings, refer to Date & Time on
page 175.
For information on how to make the fax number settings, refer to Fax Number on page 165.
Interface Cables
When connecting the device directly to a computer, use a USB interface. When connecting the device to a
network, use an Ethernet interface.
Using the USB Interface
The device supports the USB 2.0 interface.
To connect the USB interface:
1.
Press the power switch to the [ ] position to turn the power OFF.
Note: Ensure that the display is turned off.
2.
Connect a USB cable to the USB port.
3.
Connect the other end of the USB cable to the computer.
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Environment Settings
4.
Press the power switch to the [ | ] position to turn the power ON.
Using the Ethernet Interface
The device supports 100BASE-TX and 10BASE-T Ethernet interfaces.
To connect the Ethernet interface:
1.
Press the power switch to the [ ] position to turn the power OFF.
Note: Ensure that the display is turned off.
2.
Connect a network cable to the Ethernet port.
Note: Prepare a network cable suitable for your network connection. When you replace the network
cable, contact our Customer Support Center.
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Environment Settings
3.
Press the power switch to the [ | ] position to turn the power ON.
Setting the Network Environment
This section describes how to make the settings needed to use the TCP/IP protocol.
Note: The device supports IPv6 addresses in an IPv6 network environment. For more information, refer
to Setting the Device IP Address (IPv6) on page 32.
Configuration on the Device
•
•
IP addresses are managed for the entire system. Configure the settings only after consulting your
network administrator.
The setting of subnet mask and gateway addresses may be required depending on the network
environment. Consult your network administrator and configure the required settings.
Configuration on the Computer
•
•
IP addresses are managed for the entire system. Configure the settings only after consulting your
network administrator.
When setting the network such as IP addresses with a host used under the Network Information
Service (NIS), consult your NIS administrator.
Setting the Device IP Address (IPv4)
To use the TCP/IP protocol, you must set the device's IP address. By default, the device is set to obtain its IP
address automatically.
This setting automatically sets the device IP address when the device is connected to a network containing
a DHCP server.
Print the System Settings Report to check whether the device IP address has already been set.
You can also check the IP address in the following methods:
• On the message field of the touch screen
• On the [About This MFP] screen
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Environment Settings
•
Using CentreWare Internet Services
Notes:
•
•
•
•
31
For information on how to print the System Settings Report, refer to Printing Reports/Lists on
page 232.
For information on the message field of the touch screen, refer to Touch Screen - Services
Home Screen on page 50.
For information on how to check on the [About This MFP] screen, refer to Checking the
Device IP Address on page 230.
For information on how to check using CentreWare Internet Services, refer to the online Help
of CentreWare Internet Services.
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Environment Settings
If the device IP address has not been set, set the IP address by using the Printer Setup Utility for Setting IP
Address included in the Driver CD Kit, using the control panel to change the [Get IP Address] setting to
[Panel], or using CentreWare Internet Services.
Printer Setup Utility for Setting IP Address
Control Panel
CentreWare Internet Services
Notes:
•
•
•
•
•
If the network has a DHCP server, the device's IP address may be changed, so check the
address periodically.
The device can acquire address information automatically by using a BOOTP or RARP server.
To use a BOOTP or RARP server to acquire the device's IP address, use the control panel to
change the [Get IP Address] setting to [BOOTP] or [RARP].
For information on how to use the Printer Setup Utility for Setting IP Address, refer to When
Using the Printer Setup Utility for Setting the IP Address on page 33.
For information on how to set the IP address from the control panel, refer to TCP/IP on
page 161.
For information on how to set the IP address using CentreWare Internet Services, refer to the
online Help of CentreWare Internet Services.
Setting the Device IP Address (IPv6)
The device supports IPv6 addresses in an IPv6 network environment.
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Environment Settings
The device IP address type is set to IPv4 by factory default. To use the device in an IPv6 network
environment, set the IP address type to IPv6 or both types. The IPv6 address is set automatically when the
device is restarted.
Print the System Settings Report to check the IPv6 address.
You can also check the IP address in the following methods:
• On the [About This MFP] screen
• Using CentreWare Internet Services
Notes:
•
•
•
For information on how to print the System Settings Report, refer to Printing Reports/Lists on
page 232.
For information on how to check on the [About This MFP] screen, refer to Checking the
Device IP Address on page 230.
For information on how to check using CentreWare Internet Services, refer to the online Help
of CentreWare Internet Services.
You can set a fixed IPv6 address for the device using either of the following methods:
• Use the Printer Setup Utility for Setting IP Address.
• Use the control panel to make the setting manually. Press the <Machine Status> button. From the
[Tools] tab, select [Admin Settings] > [Network] > [Ethernet] > [IP Mode]. Set the [IP Mode] to [IPv6
Mode] or [Dual Stack].
• Use CentreWare Internet Services to make the setting manually. Print the System Settings Report to
check the address set automatically, and then use the address to access CentreWare Internet
Services.2/22/16From the [Properties] tab, select [Protocol Settings] > [TCP/IP] > [IP Mode]. Set the [IP
Mode] to [IPv6] or [Dual Stack]. The IPv6 address can be entered manually if the [Get IP Address] is
set to [Manual].
Notes:
•
•
•
For information on how to use the Printer Setup Utility for Setting IP Address, refer to When
Using the Printer Setup Utility for Setting the IP Address on page 33.
For information on how to set the IP address from the control panel, refer to TCP/IP on
page 161.
For information on how to make settings from CentreWare Internet Services, refer to the
online Help of CentreWare Internet Services.
When Using the Printer Setup Utility for Setting the IP Address
This section describes how to set the IP address using the Printer Setup Utility for Setting IP Address
included in the Driver CD Kit CD-ROM.
When using the Printer Setup Utility for Setting IP Address, make sure that the device is not in use.
1. Insert the Driver CD Kit CD-ROM into your computer.
The Launcher runs automatically.
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Environment Settings
2.
In the [Admin Tools] tab, select [Start Printer Setup Utility for setting IP address] from the
Administration Tools, and then click [Start].
3.
The Printer Setup Utility for Setting IP Address is started.
Ensure that the network cable is connected to the device, and then click [Next].
4.
As a list of available IP addresses and Mac addresses appears, select the device and click [Next].
If you already have the IP address of the device, click [Enter IP Address] and directly enter the IP
address on the displayed window.
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Environment Settings
5.
Make advanced settings as needed, and then click [Next].
6.
After confirming information displayed, click [Apply].
7.
The specified settings are applied.
Click [Finish] to exit the Printer Setup Utility for Setting IP Address.
8.
•
•
•
35
When the settings are properly configured, the device reboots automatically.
Confirm the assigned IP address after completing the setting process by one of the following
methods.
For information on how to print the System Settings Report, refer to Printing Reports/Lists on
page 232.
For information on how to check on the About This MFP screen, refer to Checking the Device IP
Address on page 230.
For information on how to check using CentreWare Internet Services, refer to the online Help of
CentreWare Internet Services.
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Environment Settings
Activating the Communication Port To Use
Use CentreWare Internet Services to activate the communication port you want to use. You can activate
the following ports:
Port
Description
LPD
Select [Enabled] to use the LPD port.
Port9100
Select [Enabled] to use the Port9100 port.
IPP
Select [Enabled] to use the IPP port.
WSD* Print
Select [Enabled] to use the WSD* Print port.
WSD* Scan
Select [Enabled] to use the WSD* Scan port.
FTP
Select [Enabled] to use the FTP port.
Bonjour
Select [Enabled] to use Bonjour.
Telnet
Select [Enabled] to use Telnet.
SNMP
Select [Enabled] to use SNMP.
Update Address Book
Select [Enabled] to use Update Address Book.
StatusMessenger
Select [Enabled] to use StatusMessenger.
SNTP
Select [Enabled] to use SNTP.
WSD stands for Web Services on Devices.
Note: For information on how to make settings from CentreWare Internet Services, refer to the online
Help of CentreWare Internet Services.
Using CentreWare Internet Services
CentreWare Internet Services
CentreWare Internet Services provides services such as changing settings using a web browser on a
computer connected to a TCP/IP network environment.
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Environment Settings
For more information on how to use CentreWare Internet Services, refer to the online Help of CentreWare
Internet Services.
Notes:
•
•
The IP address of the device also needs to be set. For information on how to set the IP
address, refer to Setting the Network Environment on page 30.
When changing any settings using CentreWare Internet Services, the device should be in
standby status or Power Saver mode.
Supported Environments and Settings
Operating Systems and Web Browsers
The operation of CentreWare Internet Services has been verified for the following web browsers:
Operating System
Web Browsers
Windows® 8.1/10
Windows® Internet Explorer® 11
Windows® 8
Windows® Internet Explorer® 10
Windows® 7
Windows® Internet Explorer® 8
Windows Vista®
Windows® Internet Explorer® 7
Web Browser Settings
Specifying the device's address in the web browser is recommended.
Note: If you specify the device address using a proxy server, the service response time may be slow or
the screens may not appear. If these problems occur, you will need to set the device's IP address in
the web browser and choose not to use a proxy server. See your web browser's manual for how to
make the setting.
You will also need to make other web browser settings to make CentreWare Internet Services work properly.
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Environment Settings
The following procedure is based on the Internet Explorer 6.0.
1. From the [Tools] menu, select [Internet Options].
2. In the [General] tab, click [Settings] under [Temporary Internet Files].
3. In the [Settings] dialog box, select [Check for newer versions of stored pages:].
4. Select [Every visit to the page] or [Every time you start Internet Explorer].
5. Click [OK].
6. Click [OK] in the [Internet Options] dialog box.
Starting CentreWare Internet Services
To start CentreWare Internet Services:
1. Start your computer and a web browser.
2. In your web browser's address bar, enter the device IP address or URL, and then press the <Enter> key.
The top page of CentreWare Internet Services is displayed.
• Example IP address (IPv4)
•
Example IP address (IPv6)
•
Example URL
Notes:
•
•
•
•
If your network uses DNS (Domain Name System) and the device host name is registered on
the domain name server, you can access the device using the Internet address combining
the host name and the domain name. For example, if the host name is myhost, and the
domain name is example.com then the Internet address is myhost.example.com.
When specifying a port number, add ":" and the port number after the IP address or the
Internet address.
The IPv6 address cannot be entered manually in some cases depending on the web browser
that you use.
HTTPS is not supported.
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Environment Settings
Installing the Print Driver/Scan Driver
Installing the Print Driver
To enable the device to print, you must first install a print driver from the Driver CD Kit CD-ROM.
The CD-ROM contains the following print driver.
Print Driver Name
Description
DocuCentre SC2020
Click [Print/Fax Driver] in the [Main] menu of the Driver CD Kit to start
installation. The standard print driver converts the data created by the
application software to images before sending them to the printer.
To install the print driver, follow the instructions by clicking the CD-ROM Documentation (HTML) on the
[Documentation] tab in the Driver CD Kit included in the CD-ROM.
Installing the Scan Driver
A direct USB connection to a computer lets you load scanned data from the device directly to the
computer.
The Driver CD Kit CD-ROM comes with the TWAIN-compatible and WIA (Windows Image Acquisition)compatible scan driver.
Application
Description
TWAIN-compatible and
WIA (Windows Image
Acquisition)-compatible
Scan Driver
Click [Scan Driver] in the [Main] menu on the Driver CD Kit to start the
installation.
For more information, refer to Scanning to a Computer on page 128.
Address Book Editor
Select [Install Fax Utility] in the [User Tools] menu of the Driver CD Kit,
and click the [Start] button to start the installation.
Use to register recipient for sending document by fax. You can select a
recipient if you register the information to Address Book Editor and
save it to the device.
You can also retrieve the fax recipient phone numbers registered on a
printer or using CentreWare Internet Services.
For more information on settings items, see the Address Book Editor's
Help information.
To install the scan driver, follow the instructions by clicking the CD-ROM Documentation (HTML) on the
[Documentation] tab in the Driver CD Kit included in the CD-ROM.
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Environment Settings
Be sure to restart the computer immediately after installing the scan driver.
Note: This function is not available on a network environment.
Uninstalling
Uninstalling the Print Driver
To uninstall the print driver, use the uninstallation tool on the Driver CD Kit CD-ROM. Follow the instructions
provided in the CD-ROM Documentation (HTML) included on the CD-ROM.
Uninstalling Other Software
To uninstall other software installed from the Driver CD Kit CD-ROM, see the application Readme file.
Readme files can be displayed from the Product Information (HTML) on the CD-ROM.
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Environment Settings
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Product Overview
This chapter lists the name of each device component, and describes basic operations such as how to turn
the power ON/OFF and use the control panel.
Device Components
This section describes the device components and their functions.
Front, Left Side
1
2
3
4
10
5
6
9
7
8
No.
Component
Description
1
Document glass cover
Holds document in place.
2
Document glass
Place document here.
3
Control panel
Contains the buttons, the LED indicators, and the touch screen
used for operations.
For more information, refer to Control Panel on page 48.
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Product Overview
No.
Component
Description
4
Right top tray
Copies and prints are delivered here, facing down.
5
Front cover
Open this cover to replace consumables.
6
Tray 1 (standard tray)
Load paper here.
7
Tray 2
(One Tray Module)
(Optional)
Optional tray. Load paper here.
8
Left side cover [B]
Open this cover to remove any jammed paper from Tray 2.
9
Tray 5 (bypass)
Load paper here. The tray can be extended.
10
Left side cover [A]
Open this cover to remove any jammed paper.
Note: When the device works properly, this cover is locked. To open
this cover, make sure to exit Sleep mode and turn the device's
power OFF.
Right Side, Rear
1
2
3
4
5
6
No.
Component
Description
1
Ethernet Port
Connect a network cable.
2
USB Port
Connect a USB 2.0 cable.
3
Power switch
Switches the power of the device on and off.
For more information, refer to Power Source on page 45.
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No.
Component
Description
4
Power cord connector
Connects the power cord.
5
TEL
Connects to a telephone device. Do not connect any device (fax
system) other than a telephone.
6
LINE 1
Connects to a telephone line.
Note: LINE 1 and the TEL connectors are available when the Fax Kit (optional) is installed.
Inside
1
2
3
4
10
5
6
7
8
9
No.
Component
Description
1
Yellow toner [Y] cartridge
Contains yellow toner (the powder used to form the image).
2
Magenta toner [M]
cartridge
Contains magenta toner (the powder used to form the image).
3
Cyan toner [C] cartridge
Contains cyan toner (the powder used to form the image).
4
Black toner [K] cartridge
Contains black toner (the powder used to form the image).
5
Yellow drum cartridge
[R4]
Contains the photo conductor for yellow toner.
6
Magenta drum cartridge
[R3]
Contains the photo conductor for magenta toner.
7
Cyan drum cartridge [R2]
Contains the photo conductor for cyan toner.
8
Black drum cartridge [R1]
Contains the photo conductor for black toner.
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Product Overview
No.
Component
Description
9
Waste toner container
[R5]
Collects waste toner.
10
Fusing unit
Fuses toner on paper.
Do not touch this unit as it is extremely hot.
Duplex Automatic Document Feeder
1
2
3
4
5
7
6
No.
Component
Description
1
Document feeder top
cover
Open this cover to remove any jammed paper.
2
Inner cover
Open this cover to remove any jammed paper.
3
Document guides
Aligns the edges of documents.
4
Document feeder tray
Load documents here.
5
Document stopper
Prevents outputs from falling off.
6
Document output tray
Outputs are delivered here.
7
Narrow glass strip
Scans the loaded documents.
Note: In this guide, the duplex automatic document feeder is referred to as the document feeder.
Power Source
Turning the Power On
The following describes how to switch the power on.
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The device takes approximately 39 seconds or less to warm up and to be ready to copy, print, or fax after
the power is turned on. It may take slightly longer than normal depending on the device configuration.
Switch the power off at the end of the day or when not using the device for an extended period of time.
1. Press the power switch to the [ | ] position to switch the power on.
Notes:
•
•
The Power up sequence in progress message indicates that the device is warming up. The
device is not accessible while warming up.
Ensure that the power cable is connected to the device and the wall outlet properly.
Turning the Power Off
The following describes how to switch the power off.
Do not switch the power off in the following situations. If the power is switched off, the processing data
may be erased.
• While data is being received
• While a job is being printed
• While a job is being copied
• While a job is being scanned
• When switching the power off, wait 10 seconds after outputs have been delivered and the device has
stopped.
Note: When powering the device on after it has been switched off, wait 15 seconds after the display
goes off.
1.
Before switching the power off, make sure that the device has completed all copy or print jobs. Then,
make sure that the <Data> LED does not light up.
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Product Overview
2.
Press the power switch to the [ ] position to switch the power off.
Power Saver Modes
The device is installed with the Power Saver function that will automatically cut off the electricity to the
device if no copy or print data is received for a certain duration.
There are two Power Saver modes: Low Power mode and Sleep mode.
3. Low Power Mode: The device's power is not turned OFF completely in Low Power mode. Instead, this
mode creates a balance between low power consumption and short warm-up time by controlling the
temperature of the fusing unit to a level midway between the power OFF temperature and the Ready
temperature.
4. Sleep Mode: Sleep mode minimizes power consumption by shutting off the power to all components
except the controller. Warm-up time in Sleep mode is longer than in Low Power mode.
Entering Power Saver Modes
The display goes off, and the <Power Saver> button of the control panel lights up when the device is in an
Power Saver mode.
<Power Saver> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
You can set the length of time to wait until the device enters Low Power/Sleep mode.
Low Power mode is set to 1 minutes and Sleep mode to 0 minutes as default.
You can set the amount of time the device waits before entering Low Power mode from 1 to 150 minutes,
and the amount of time the device waits before entering Sleep mode from 0 to 60 minutes.
The fusing unit life is largely influenced by power distribution time on the device. Setting the amount of
time the device waits before activating the Power Saver function to a long value will keep the device's
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Product Overview
power on longer, and the fusing unit may have to be replaced more often. It may cause an early
replacement of the fusing unit of the device. For more information, contact our Customer Support Center.
For more information on how to set the time interval for Low Power mode and/or Sleep mode, refer to
Power Saver on page 175.
Exiting Power Saver Modes
The following describes how to deactivate Power Saver mode.
The device exits Power Saver mode in the following conditions:
Note: After exiting Power Saver mode in some conditions, the device keeps the touch screen turned off
to save power. The touch screen lights up when the condition with an asterisk is met.
•
Pressing the <Power Saver> button*
•
Pop-up on the touch screen by pulling out and putting in Tray 1 (for Low Power mode)*
•
•
•
Detecting a device error*
Rebooting the device
Receiving a job
Control Panel
The names and functions of the control panel's components are described below.
1
2
3 4
Redial/Pause
5 6
Power Saver
Services Home
Clear All
Job Status
Stop
Start
Machine Status
Data
13 12
11
Error
10 9 8
7
No.
Component
Function
1
Touch Screen
Displays the operation menu items and the device status
messages.
2
Numeric keypad
Press these buttons to enter numbers (such as number of copies)
or text.
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Product Overview
No.
Component
Function
3
<Redial/Pause> button
Press this button to re-dial a fax number.
Press this button to insert a pause between numbers when
entering a recipient's number.
4
<Clear All> button
Press this button to reset the displayed settings of each feature to
default values or clear the entered numbers. The setting is
returned to the same condition as the device is powered on.
5
<Power Saver> button
Lights up when the device enters Power Saver mode to conserve
power when the device is left idle for a while. You can also press
this button to enter or exit Power Saver mode.
6
<Stop> button
Press this button to cancel a current job or failed job.
7
<Start> button
Press this button to start scanning documents or confirm the value
of each setting.
8
<Error> LED
Blinks if a system error occurs.
This indicator lights up when a problem other than a system error
occurs with the device, including paper jams and running out of
paper.
9
<Data> LED
Blinks when the device is sending or receiving data to or from a
client. This indicator lights up when data is stored in the device's
memory or when the device receives faxes waiting to be printed.
10
<C> (Clear) button
Press this button to delete one numerical value that you have
entered.
11
<Machine Status> button
Press this button to print reports and check the device information
such as the status of consumables and the device IP address.
12
<Job Status> button
Press this button to check/cancel a current job or pending job.
13
<Services Home> button
Press this button to display the Services Home screen.
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Touch Screen - Services Home Screen
This section describes the fields and buttons on the Services Home screen which is displayed by pressing
the <Services Home> button.
Message Field
Toner Status Icon
Function Buttons
•
•
•
•
Message Field
Displays the printer status, error message, and IP address assigned to the printer.
Toner Status Icon
Displays the condition of toner in six levels (The toner level for each color: 100%, 80%, 60%, 40%,
20%, 0%). Selecting this icon displays the [Supplies] tab.
Function Buttons
Allows you to set the features for functions such as [Copy], [Email], [Scan To], [Fax], and [ID Card
Copy].
Note: If the [Service Lock] setting for a function is set to [Enabled], the function is disabled and the
menu for the function does not appear on the screen. For more information, refer to Limiting Access to
Copy, Fax, and Scan on page 220.
Auditron
Auditron contains an authentication function that can set limits on what processes can be used, as well as
an account management that can be used to control usage based on authentication.
The following illustration shows how the device works with Print Auditron.
You can also limit the copy function by using Copy Auditron.
Notes:
•
•
For more information on Copy Auditron, refer to Copy Auditron on page 183.
For more information on Print Auditron, refer to Print Auditron on page 183.
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Product Overview
Registered user A
Registered user B
Can print up to
9,000 pages in
color or black
and white
Can print up to
10,000 pages in
black and white
Cannot print if not a
registered user, or if the
printed pages exceeds
the limit
Print account
report
Reference account
report for each
registered user
Normal user D
Notes:
•
•
System administrator C
You can configure the device Auditron settings with CentreWare Internet Services. For more
information, refer to the online Help of CentreWare Internet Services.
To print using Auditron, you need to set the print driver. For more information, refer to the
Help of the driver.
Entering Characters
This section describes how to use the keyboard displayed on the control panel and the number pad.
Using the Keyboard Displayed on the Control Panel
During operations, a screen for entering text sometimes appears. The following describes how to enter text.
Note: You can select the keyboard layout from QWERTY, AZERTY, and QWERTZ. For information on
how to select the keyboard layout, refer to Keyboard Layout on page 213.
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Product Overview
QWERTY
AZERTY
QWERTZ
You can enter the following characters: numerals, alphabets, and symbols.
Item
Description
Entering alphabets
and numerals
To enter uppercase letters, select
again.
Entering symbols
Select
Entering a space
Select
.
Deleting characters
Select
to delete one character at a time.
. To return to the lowercase letters, select
.
Using the Number Pad
As you perform various tasks, you may need to enter numbers. For example, when you specify the quantity
of copies or when you enter fax number directly.
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
Available Characters
You can enter the characters as follows by using the number pad: 0 to 9, * and #.
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Product Overview
Changing Numbers
If you make a mistake while entering a number, press the <Clear All> button to delete the last digit or
character. Then enter the correct number.
Setting the Options Configuration
You can retrieve the information of device configuration into the print driver. Update the information of
device configuration when any optional component is changed.
When using the Ethernet interface
You can load the device option configuration to the print driver by following the steps below.
Notes:
•
•
When using this function, activate the SNMP port. (Default: Enabled)
If you failed to retrieve information of device configuration or are using the USB interface
connection, set the information of device configuration manually. For more information,
click [Help] on the screen to display Help Information.
The following procedure uses Windows 7 and PCL 6 driver as an example. The procedure differs depending
on the OS and the print driver.
1. Select [Start] > [Devices and Printers].
2. Right-click the printer icon of the DocuCentre SC2020 and select [Printer properties].
3. Click the [Configuration] tab.
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Product Overview
4.
Click [Bi-Directional Setup].
5.
Click [Get Information from Printer].
If [Printer Searching Method] is displayed
The device information is not loaded onto the print driver. Complete the following operations.
1. Select [Specify Address], and click [Next].
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Product Overview
2.
Enter the printer name or IP Address in the [Printer Name or IP Address] field.
3.
4.
Click [Finish].
Click [OK].
Cooling Mode
The device enters the Cooling mode if its internal temperature rises too high. During this mode, either of
the following screen is displayed on the touch screen.
Screen A
Screen B
This screen disappears when the internal temperature has cooled down. Wait until the screen disappears.
If the room temperature is high, lower the room temperature because it may take longer time for the
device to cool down.
Notes:
•
•
55
For screen A: During the Cooling mode, the fan inside the device is working to release heat.
Do not open the front cover or switch off the device during the mode.
For screen B: During the Cooling mode, open the cover illustrated on the screen to reduce the
time for cooling.
Xerox® DocuCentre® SC2020
User Guide
Loading Paper
4
This chapter describes the paper that can be used with the device, precautions when handling paper, and
how to load paper in trays.
Paper Types
This section describes the paper types supported by the device.
Use of non-recommended paper types may result in paper jams, lower print quality, malfunctions, or
damage to the device. To achieve optimum device performance, use only paper types recommended by
Xerox.
If you desire to use paper other than the paper recommended by Xerox, contact our Customer Support
Center.
CAUTIONS:
• Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
When paper jam occurs, it may cause short-circuit and eventually a fire accident.
• Moisture generated by water, rain, or vapor may cause the printed images to fade. For more
information, contact our Customer Support Center.
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Loading Paper
Supported Paper Weights and Sheet Counts
Basis Weight/Ream
Weight
Loadable
Quantity*
Tray 1 (Standard)
60-90 g/m2
Ream Weight: 51.6–77.4
kg
250 sheets*1
(Up to 27 mm)
Plain (60-90 g/m2)
Tray 2
(One Tray Module)
(Optional)
60-256 g/m2
Ream Weight: 51.6–
220.1 kg
500 sheets*1
(Up to 54 mm)
Plain (60-90 g/m2)
Tray 5 (Bypass)
60-216 g/m2
Ream Weight: 51.6–
185.7 kg
100 sheets*2
(Up to 10 mm)
Paper Trays
1.
2.
•
Paper jams may result if you attempt to print on a different paper type or size than the type
or size selected in the print driver, or from a tray that does not support the loaded paper.
Select the correct paper size, type, and tray to ensure successful printing.
Basis weight is the weight of one sheet of paper of 1 m2 in size.
Ream weight is the weight of 1,000 sheets of duodecimal size (788 x 1,091 mm) paper.
Supported paper sizes:
Maximum: A3, 11 x 17" (Non-standard size: 297 × 432 mm)
Minimum: A5 (Non-standard size: 89 × 98 mm)
2-sided printing
The following paper types support automatic 2-sided printing:
Paper Type (Quality)
Plain (60–90 g/m2)
Bond (90–105 g/m2)
Heavyweight (106–169 g/m2)
57
Bond (90-105 g/m2)
Heavyweight (106-169
g/m2)
Extra-HW (170-256
g/m2)
When using 80 g/m2 paper
When using Xerox standard paper
Notes:
•
•
•
Paper Types
Xerox® DocuCentre® SC2020
User Guide
Loading Paper
Supported Paper Type
Standard Paper
When printing or copying on commonly used paper (plain paper), use paper meeting the standards
described below. To copy or print as clear as possible, we recommend the following standard paper.
Paper Name
Basis Weight
(g/m2)
Paper
Type
Paper
64
Plain
Tough plain paper suitable for internal
documents at the office.
Colortech +
90
Bond
Before copying or printing, fan the stack of
paper well and reload it in the tray.
A-paper
75
Plain
Before copying or printing, fan the stack of
paper well and reload it in the tray.
Diplomat
80
Plain
Do not keep the paper unsealed in a highhumidity condition.
Notes/Countermeasure
Semi-Standard Paper
In addition to the standard paper, the following paper also can be used.
Paper Name
Basis Weight
(g/m2)
Paper
Type
Notes/Countermeasure
Performer +
70
Plain
-
80
Plain
-
70
Plain
Before copying or printing, fan the stack of
paper well and reload it in the tray.
75
Plain
-
80
Plain
Before copying or printing, fan the stack of
paper well and reload it in the tray.
70
Plain
Do not keep the paper unsealed in a highhumidity condition.
80
Plain
Before copying or printing, fan the stack of
paper well and reload it in the tray.
80
Plain
Before copying or printing, fan the stack of
paper well and reload it in the tray.
Business +
Professional
H-paper
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Loading Paper
Basis Weight
(g/m2)
Paper
Type
Notes/Countermeasure
PAPER ONE COPIER
PAPER
70
Plain
-
LQ-PAPER
80
Plain
-
Paper Name
Usable Paper
In addition to the standard/semi-standard paper, the following paper also can be used.
Paper Name
Basis Weight
(g/m2)
Paper Type
Notes/Countermeasure
Copy Pilot
70
Plain
-
80
Plain
-
Kool Print
80
Plain
-
Le Copy
70
Plain
-
80
Plain
-
DocuPaper Black
70
Plain
-
DocuPaper
80
Plain
Before copying or printing, fan the stack
of paper well and reload it in the tray.
White Label
80
Plain
-
Xerox Green Label
70
Plain
-
K-paper
75
Plain
-
80
Plain
-
J Paper
82
Plain
-
JD Paper
98
Bond
-
PAPER ONE All Purpose
80
Plain
-
DOUBLE A
80
Plain
-
XEROX ONE
80
Plain
-
WARRIOR
70
Plain
-
Van Hawk paper
70
Plain
Before copying or printing, fan the stack
of paper well and reload it in the tray.
80
Plain
-
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Loading Paper
Paper Name
Basis Weight
(g/m2)
Paper Type
Notes/Countermeasure
J Paper
82
Plain
-
JD Paper
98
Bond
-
Quality
70
Plain
-
Double A
80
Plain
-
Roxy Paper
80
Plain
-
Colotech +
120
Heavyweight
-
160
Heavyweight
-
Unusable Paper
Using paper not recommended by Xerox may cause a paper jam or device malfunction. Use paper
recommended by Xerox.
• Damp or wet paper
• Paper preprinted with other printer or copying device
• Wrinkled, creased, or ripped paper
• Envelopes that are not flat, or that have clasps
• Color paper with surface treatments
• Paper with rough surface, such as pulp paper or fibrous paper
• Punched paper
• Transparency film
Storing and Handling Paper
•
•
•
•
•
•
•
•
•
Please keep the following points in mind when storing paper
Store paper inside a cabinet or other dry place. Paper that has absorbed moisture may result in paper
jams and lower image quality.
After opening a package of paper, wrap and store any remaining paper. We recommend that you
store remaining paper in moisture prevention packets.
Store paper on a flat surface to prevent bends or warping.
Please keep the following points in mind when loading paper in a tray
Align the stack of paper neatly before loading it in a tray.
Do not use creased or wrinkled paper.
Do not use warped or curled paper.
Do not load paper of mixed sizes together into a tray.
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Loading Paper
•
•
•
•
Take care not to touch the print side. Oils from your skin may adhere to the print media, which may
affect printing quality. If unavoidable, be sure to use a finger cot, gloves, or other means to cover your
fingers before touching the print media.
Portrait orientation is recommended for heavyweight media fed from the Tray 5 (bypass). If a misfeed
occurs, please apply an intentional upper curl to the leading edge of the paper.
Do not load paper above the maximum fill line in the Tray 1 to 5. It may cause paper jams.
When Heavyweight Paper/Extra-HW Paper is supplied to the Tray 5 and causes paper jams, reduce the
paper quantity or turn over the paper in the Tray 5.
Loading Paper
This section describes how to load paper in a paper tray.
• Types of paper loaded in trays
The device automatically detects the size and orientation of paper loaded in a tray, but the paper
type must be set manually. Each tray's default paper type setting is Plain paper. Change the paper
type setting when loading a different type of paper. You can also set a non-standard paper size as
[Custom Size] paper in the Tray 5 (Bypass) and Tray 2 (optional).
Note: For information on how to change the paper type setting, refer to Changing the Paper Settings
on page 66.
•
Automatic Paper Selection
When processing a print job, specify the settings in the print driver's screen by selecting
[Automatically Select] for [Select By Tray] under [Paper] in the [Paper/Output] tab. The device
automatically selects a tray to match the specified document size and orientation. This function is
called as Automatic Paper Selection.
To activate Automatic Paper Selection when copying, set [Select Tray] to [Auto].
This Automatic Paper Selection function selects the trays in order from Tray 5 (Bypass) > Tray 1 >Tray
2 if there is more than one paper tray that matches. You can change the tray priority by setting [Tray
Priority].
Notes:
•
•
•
Tray2 is available only when the One Tray Module (optional) is installed.
When using Tray 5 (Bypass), the paper size cannot be automatically detected. Specify the
paper settings from the touch screen. For information on how to make the settings, refer to
Tray 5 (Bypass) on page 206.
For more information on setting [Tray Priority], refer to Tray Priority on page 212.
Loading Paper in Trays 1 and 2
The following describes the procedure for loading paper in Trays 1 and 2.
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Loading Paper
When the device runs out of paper during copying or printing and an error code is displayed on the screen,
add paper in the tray. Copying or printing automatically resumes when paper is added.
Notes:
•
1.
Fan the stack of paper well before loading paper in a tray. It prevents paper from sticking to
each other and reduces paper jams.
• For information on how to change the paper size and orientation in a tray, refer to Changing
the Paper Size for Trays 1 and 2 on page 65.
Pull out the tray until it stops.
While the device is copying or printing, do not pull out the tray that the job uses.
Notes:
•
2.
To prevent paper jams or loading errors, do not load different sizes or types of paper on top
of any remaining paper in a tray.
• Pulling out all the trays at once may cause the device to tilt or fall, causing injury.
For Tray 1, push down the metal plate.
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Loading Paper
3.
Load paper with the side to copy or print on facing up. Align the leading edge of paper with the left
side of the tray.
Notes:
•
4.
Do not load paper above the maximum fill line . It may cause paper jams or device
malfunctions.
• Do not place any paper or objects in the empty space on the right side of Trays 1 and 2. It
may cause paper jams or device malfunction.
Push the tray in gently until it stops.
When pushing the tray in, do it slowly. If the tray is pushed with too much force, it may cause device
malfunctions.
Loading Paper in Tray 5 (bypass)
When printing or copying on paper that cannot be set in Trays 1 and 2, use the Tray 5 (bypass). The
following describes the procedure for loading paper into the Tray 5 (bypass). For printing, specify the
settings on the [Paper/Output] tab using the print driver. Also specify the type of paper to be loaded.
To prevent paper jams or loading errors, do not remove paper from its packaging until needed.
Note: Fan the stack of paper well before loading paper in a tray. It prevents paper from sticking to
each other and reduces paper jams.
1.
Open the Tray 5 (bypass).
Note: If necessary, pull out the extension tray. Pull out the extension tray gently.
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Loading Paper
2.
Load paper with the side to be copied or printed on facing down, inserting paper until its edge lightly
touches against the paper feed entrance.
Notes:
•
•
3.
Do not load mixed paper types in a tray.
Do not load paper above the maximum fill line. It may cause paper jams or device
malfunctions.
• The device may not be able to feed or create the desired print quality for some types of
heavyweight paper.
Gently align the paper guides to paper loaded .
4.
Execute the copy or print operation.
Changing Paper Size
This section describes how to change paper size in Trays 1 and 2.
Do not load mixed paper sizes into a tray.
Note: A paper type is preset for Trays 1 and 2. Normally, [Plain] is set for the trays. When changing it
to a different paper type, change the paper quality settings to match the type of paper to be loaded
so that you can maintain high quality printing. For more information on how to set the paper quality,
refer to Changing the Paper Settings on page 66.
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Loading Paper
Changing the Paper Size for Trays 1 and 2
The following describes the procedure for changing paper size in Trays 1 and 2.
1. Pull out the tray until it stops.
2.
3.
While the device is copying or printing, do not pull out the tray that the job uses.
To prevent paper jams or loading errors, do not load different sizes or types of paper on top of any
remaining paper in a tray.
Remove any paper loaded in the tray.
For Tray 1, push down the metal plate.
4.
While pinching the levers of the two paper guides, move them to the edges of paper.
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Loading Paper
5.
Load paper with the side to copy or print on facing up. Align the leading edge of paper with the left
side of the tray.
Note: Do not load paper above the maximum fill line. It may cause paper jams or device malfunctions.
6.
Push the tray in gently until it stops.
When pushing the tray in, do it slowly. If the tray is pushed with too much force, it may cause device
malfunctions.
Note: Affix the paper size label to the front of the tray.
Changing the Paper Settings
This section describes how to change the paper type setting for a tray.
A paper type is preset for Trays 1 and 2. Normally, [Plain] is set for the trays. To maintain the same print
quality after changing paper in a different quality in the same tray, you need to change the paper quality
setting for the tray that matches new paper loaded.
1.
Notes:
• For more information, refer to Supported Paper Type on page 58.
• For information on the paper size setting for Tray 5, refer to Tray 5 (Bypass) on page 206.
Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
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Loading Paper
2.
Select the [Tools] tab.
3.
Select [Tray Management] > [Tray Settings].
4.
Select the desired paper tray.
5.
Select [Type], and then select the desired paper type.
Notes:
•
6.
7.
67
If you select Tray 5 (bypass), [Size] and [Type] are displayed. To change the paper size, select
[Size]. To use a non-standard document size, set [Size] to [Custom Size], and then specify the
paper size
• When using a non-standard size envelope, specify the size without the flap in [Custom Size].
Select the desired paper type.
Select [OK].
Xerox® DocuCentre® SC2020
User Guide
Copy
5
This chapter describes the Copy functions and operations.
Overview of Copy Operations
This section describes the basic flow of copy operations including placing document in the device and
making advanced settings.
Notes:
•
•
•
This device reads documents using a CIS sensor. The focus depth of the CIS sensor is
shallow, resulting in differences in image quality depending on the type of document and
the position in which the document is set. Take note of the following.
If image quality is a priority, use the document glass instead of the document feeder.
Set the curled documents, 3D objects, books, etc., closely against the document glass.
Placing Document
The following two methods are available to place document:
• Document feeder
• Single sheet
• Multiple sheets
• Document glass
• Single sheet
• Bound documents, such as books
Document Feeder
Supported document sizes
You can place standard size documents in the document feeder.
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Copy
When document is placed in the document feeder, the device detects the document size automatically.
The following standard size documents are detected automatically: A3 , B4 , A4 , A4 , B5 , B5 *,
A5 , 11 × 17" , 8.5 × 14" *, 8.5 × 13" *, 8.5 × 11" , 8.5 × 11" , 8K , 16K , and 16K *.
Note: The document sizes with an asterisk can be automatically detected depending on the settings.
You can select one of the following alternative document sizes. For more information, refer to Original
Size Detected on page 176.
–
–
B5 (default) or 16K
8.5 × 14" (default) or 8.5 × 13"
Note: When using 2-sided document placed in the document feeder, make sure to set [Binding of
Original] properly.
Supported document types (weights)
Documents with weights from 38-128 g/m2 (50-128 g/m2 for 2-Sided documents) can be placed in the
document feeder and scanned.
The document feeder accepts the following number of sheets.
Document Type (g/m2)
Number of Sheets
Lightweight (38-80 g/m2)
110 sheets
Heavyweight (81-128 g/m2)
75 sheets
Note: To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted
documents, curled paper, or carbon-backed paper. If you can flatten the curled document, you can use
the document.
Follow the steps below to place document in the document feeder.
You can place a single or multiple pages of a document.
1. Remove any paper clips or staples from document before placing it in the document feeder.
2. Place the document in the center of the document feeder, with the side to be scanned (or the front
surface of a 2 sided document) facing up.
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Copy
3.
Align the document guides to each side of document.
4.
Open the document stopper.
Document Glass
Document sizes supporting automatic detection
The document size is detected automatically when [Original Size] is set to [Auto].
The following document sizes are detected automatically: A3
17" , 8.5 × 11" , 8K , 16K , and 16K .
Notes:
•
•
, B4
, A4 , A4
, B5 , B5
, A5
, 11 ×
When copying multiple pages of a document, the document size of the first document page
is set to copy the rest of the document.
The device automatically determines the tray holding the appropriate paper, based on the
document size and the specified zoom ratio.
Supported document sizes
You can select one of the following document sizes from [Original Size].
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Copy
A3
8K
, B4 , A4 , A4
, 16K and 16K
, B5 , B5
.
, A5
, 11 × 17"
, 8.5 × 14"
, 8.5 × 13"
, 8.5 × 11" , 8.5 × 11"
,
Note: You can select a custom paper size specified for Tray 5 (bypass) using the Tray Settings. For
more information, refer to Tray 5 (Bypass) on page 206.
WARNING: Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
Follow the steps below to place document on the document glass.
You can place a single sheet document or bound document such as book on the document glass.
1. Open the document glass cover.
2.
When using the document glass, make sure to close the document glass cover after finishing your
copy job.
Place the document face down, and align it against the top left corner of the document glass.
3.
Close the document glass cover.
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Copy
Making Advanced Settings
Note: You may need to enter a passcode to use the copy feature. Ask your system administrator for
the passcode.
1.
Press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
2.
Select [Copy].
3.
Make advanced settings as needed.
For details, refer to Advanced Copy Settings on page 77.
Entering the Number of Copies
You can enter a value between 1 and 999 for the number of copies.
1. Use the numeric keypad to enter the desired number of copies.
Numeric keypad
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
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Copy
The entered value appears in the display.
Note: If you make a mistake, press the <C> (Clear) button, and then re-enter the setting.
<C> (Clear) button
Redial/Pause
Power Saver
Clear All
Stop
Start
Error
Data
Starting the Copy Job
1.
Press the <Start> button.
<Start> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
If document is placed in the document feeder, do not press down on the document while it is being
fed through the device.
Note: If a problem occurs, an error code appears on the screen. For information on error codes, refer to
Error Code on page 277.
Placing document on the document glass
•
Copying multiple sets of documents
You can continue copying multiple sets of documents using any of the following settings:
• Collation: Collated
• 2-Sided Copying: 1  2-Sided/2  2-Sided
• Pages Per Side: 2-Up
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Copy
•
ID Card Copy
When the document is placed on the document glass, the display prompts you for another page. If you
want to place a new document, replace the document with a new document, and then select [Scan
Another Page]. When you have finished loading documents, select [Done. Print Now].
About Auto Rotation
The copy feature supports the Auto Rotation function that the device automatically prints a scanned page
to fit onto a page of paper by rotating the scanned image although the orientation of the document is
different from the paper loaded in the tray.
You can set this feature in the following cases:
• The tray selection is set to automatic.
• The zoom ratio is set to automatic.
• The zoom ratio is set to 100% and both document and paper are the same size.
• The Pages Per Side function is used.
If none of the above conditions applied when copying, the device does not perform Auto Rotation, which
may result in a part of the image to be missing.
Operations Performed While Copying
While the device is copying, you can cancel the currently executing job, and check or cancel pending jobs.
Canceling the Current Copy Job
To cancel the currently executing copy job:
1. Press the <Stop> button.
<Stop> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
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Copy
Checking Job Status
Follow the steps below to check the status of the copy job being executed, or the status of a copy job
waiting to start (a pending job).
Note: You can cancel the currently executing copy job or a pending copy job.
For more information on operation in job screen, refer to Canceling the Current Job on page 235.
1. Press the <Job Status> button.
<Job Status> button
Services Home
Job Status
Machine Status
2.
Check the job status.
ID Card Copy
You can copy both sides of an ID card (name card, employee card, etc.) on one side of paper.
Select [ID Card Copy] to use this feature.
Original document
Original orientation
Front side
Front side
Back side
Place an ID card in the upright position.
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Back side
Copied output
Copy
Follow the steps below to use the ID Card Copy feature.
1. Place an ID card face down at least 5 mm away from the top left corner of the document glass, and
then close the document glass cover.
2.
Placing the ID card too close to the corner of the document glass may not copy the edge of the ID
card properly.
Press the <Services Home> button.
Note: For your assistance, follow the guidance of ID Card Copy displayed on the screen.
3.
Select [ID Card Copy].
4.
Make advanced settings as needed.
•
[ID Card Copy] tab
– Output Color
– Select Tray
[Quality] tab
– Lighten/Darken
– Sharpness
– Saturation
– Auto Background Suppression
For more information, refer to the Advanced Copy Settings on page 77.
•
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Copy
5.
Press the <Start> button.
<Start> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
6.
7.
Error
To continue scanning the other side of the ID card, place the other side of the ID card face down
slightly away from the top left corner of the document glass, and then close the document glass cover.
Select [Scan Side 2].
Advanced Copy Settings
This section describes the advanced functions available for Copy feature.
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Copy
See
Page:
Tab
Setting Item
Purpose
Copy
Output Color
To select the mode for color or black and white
copying.
page 79
Select Tray
To select a tray.
page 80
Reduce/Enlarge
To reduce or enlarge the size of a copied image.
page 81
2-Sided Copying
To make 2-sided copies with the specified binding
position.
page 83
Lighten/Darken
To adjust the contrast to make the copy lighter or
darker than the original.
page 84
Original Type
To select the copy image quality.
page 85
Sharpness
To adjust the sharpness to make the copy image
sharper or softer than the original.
page 85
Saturation
To adjust the amount of colors of the copy to make
the colors darker or lighter than the original.
page 86
Auto Background
Suppression
To suppress the background of the original to
enhance text on the copy.
page 87
Collation
To sort the copy output.
page 87
Original Size
To select the default document size.
page 88
Pages Per Side
To print two original images to fit onto one sheet
of paper.
page 90
Edge Erase
To specify the top and bottom margins of the
copy.
page 91
Quality
Output
Note: For more information on defaults that can be changed, and how to change them, refer to Copy
Defaults on page 191.
1.
Press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
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Copy
2.
Select [Copy].
3.
Select the desired setting item as needed.
Output Color
To select the mode for color or black and white copying.
1. Select [Output Color] on the [Copy] tab.
2.
Select [Full Color] or [Black & White], and then select [OK].
Note: Color copy is secured with a passcode if the [Service Lock] setting for [Copy] is set to [On] (Color
Password Locked). If you set [Output Color] to [Full Color] and the [Service Lock] setting for [Copy] to
[On] (Color Password Locked), you will need to enter the four digit passcode after pressing the <Start>
button.
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Select Tray
To select a tray.
1. Select [Select Tray] on the [Copy] tab.
2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
Auto
The paper is fed from an automatically selected tray.
Tray5 (Bypass)
The paper is fed from the Tray 5 (bypass).
Tray 1
The paper is fed from Tray 1.
Tray 2
The paper is fed from Tray 2.
Note: [Tray 2] is only available when the One Tray Module (Optional) is installed. When [Any] is
displayed as the paper size and type in Tray 5 (bypass), you can select the paper size and type from
this menu.
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Reduce/Enlarge
To reduce or enlarge the size of a copied image from 25 to 400% when you copy original documents from
the document glass or the document feeder.
Note: When you make a reduced copy, black lines may appear at the bottom of your copy.
1.
Select [Reduce/Enlarge] on the [Copy] tab.
2.
Select the desired setting, and then select [OK].
mm series
Note: Bold values are the factory default menu settings.
100%
Auto%
50%
A3  A5
70%
A3  A4, B4  B5
81%
B4  A4, B5  A5
86%
A3  B4, A4  B5
115%
B4  A3, B5  A4
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122%
A4  B4, A5  B5
141%
A4  A3, B5  B4
200%
A5  A3
inch series
100%
Auto%
64%
8.5 x 11"  5.5 x 8.5"
70%
A3  A4, B4  B5
78%
8.5 x 14"  8.5 x 11"
94%
A3  11 x 17", A4  8.5 ×
11"
129%
8.5 x 11"  11 x 17"
141%
A4  A3, B5  B4
180%
4 x 6"  8.5 x 11"
200%
A5  A3
Note: You can also specify the value in increments of 1% from 25 to 400 by selecting [
entering a value using the number pad. See the following table for specific zoom ratios.
Copy
Original
A5
B5
A4
B4
A3
A5
100%
122%
141%
172%
200%
B5
81%
100%
115%
141%
163%
] or [
] or
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A4
70%
86%
100%
122%
141%
B4
57%
70%
81%
100%
115%
A3
50%
61%
70%
86%
100%
2-Sided Copying
To make 2-sided copies with the specified binding position.
1. Select [2-Sided Copying] on the [Copy] tab.
2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
1  1-Sided
12-Sided
Binding of Output
Long Edge Binding
Select 1-sided or 2-sided and specify
binding position for the 2-sided copy.
Short Edge
Binding
21-Sided
Binding of Original
22-Sided
Long Edge Binding
Short Edge
Binding
When you are using the document glass and it is set to [12-Sided] or [22-Sided], the display prompts
you for another page after pressing the <Start> button.
1. If you want to place a new document, replace the document with a new document, and then select
[Continue] or press the <Start> button.
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2.
If you finish copying, select [Print Now].
Note: When you use the document feeder to copy both sides of a document, the printed position of
the front and back of the document may differ if the size in the document size setting and the size of
the document do not match. In this case, set [Original Size] to the same size as the document.
Lighten/Darken
To adjust the contrast to make the copy lighter or darker than the original.
1. Select the [Quality] tab, and then select [Lighten/Darken].
2.
Select the desired level on the [Lighten/Darken] bar, and then select [OK].
You can select a contrast level from seven levels between [Darken] and [Lighten].
Selecting a cell on the left side of the bar makes the document contrast darker, and selecting a cell on the
right side of the bar makes the document contrast lighter.
Note: Bold values are the factory default menu settings.
Darken +3
Works well with light documents or faint pencil markings.
Darken +2
Darken +1
Normal
Works well with normal typed or printed documents.
Lighten +1
Works well with dark documents.
Lighten +2
Lighten +3
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Original Type
To select the copy image quality.
1. Select the [Quality] tab, and then select [Original Type].
2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
Photo & Text
Used for documents with photos and text.
Text
Used for documents with text.
Photo
Used for documents with photos.
Sharpness
To adjust the sharpness to make the copy image sharper or softer than the original.
1. Select the [Quality] tab, and then select [Sharpness].
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2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
Sharpen
Makes the copy image sharper than the original.
Normal
The color clarity of the image is the same as the
original.
Soften
Makes the copy image softer than the original.
Saturation
To adjust the amount of colors of the copy to make the colors darker or lighter than the original.
1. Select the [Quality] tab, and then select [Saturation].
2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
Vivid
Makes the copy image sharper than the original.
Normal
The color clarity of the image is the same as the
original.
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Pastel
Makes the copy image softer than the original.
Auto Background Suppression
To suppress the background of the original to enhance text on the copy.
1. Select the [Quality] tab, and then select [Auto Background Suppression].
2.
Select [On], and then select [OK].
Collation
To sort the copy output. For example, if you make two copies of three page documents, one complete three
page document will be printed followed by the second complete document.
1. Select the [Output] tab, and then select [Collation].
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2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
Auto
Only the documents loaded from the document feeder are copied in
collated order.
Collated
Copies in collated order.
Uncollated
Does not copy in collated order.
When you are using the document glass and it is set to [Collated], the display prompts you for another
page after pressing the <Start> button.
1. If you want to place a new document, replace the document with a new document, and then select
[Continue] or press the <Start> button.
2. If you finish copying, select [Print Now].
Original Size
To select the default document size.
1. Select the [Output] tab, and then select [Original Size].
2.
Select the desired setting, and then select [OK].
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mm series
Note: Bold values are the factory default menu settings.
Auto
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
16K (195 x 270 mm)
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
inch series
Auto
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
A3 (297 x 420 mm)
B4 (257 x 364 mm)
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A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
16K (195 x 270 mm)
Pages Per Side
To print two original images to fit onto one sheet of paper.
1. Select the [Output] tab, and then select [Pages Per Side].
2.
Select the desired setting, and then select [OK].
Note: Bold values are the factory default menu settings.
Off
Does not perform Pages Per Side printing.
2-Up
Automatically reduces the original pages to fit onto
one sheet of paper.
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Edge Erase
To specify the top and bottom margins of the copy.
Note: Bold values are the factory default menu settings.
1.
Select the [Output] tab, and then select [Edge Erase].
2.
Select [
] or [
], or use the number pad to enter the desired value.
Top/Bottom
2 mm (0.1")
0  50 mm (0.0  2.0")
Specify the value in increments of 1 mm (0.1 inch).
Left/Right
2 mm (0.1")
0  50 mm (0.0  2.0")
Specify the value in increments of 1 mm (0.1 inch).
Middle
0 mm (0")
0  50 mm (0.0  2.0")
Specify the value in increments of 1 mm (0.1 inch).
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Fax
This chapter describes the Fax functions.
Note: This feature is available when the Fax Kit is (optional) installed.
Overview of Fax Operations
This section describes the basic flow of fax operations including placing document in the device, setting
the recipient address, and making advanced settings.
You must set the [Region] and [Date & Time] items to use the Fax feature. For more information, refer to
Region on page 165 and Date & Time on page 175.
Placing Document
The following two methods are available to place document:
• Document feeder
• Single sheet
• Multiple sheets
• Document glass
• Single sheet
• Bound documents, such as books
Document Feeder
Supported document sizes
You can place standard size document in the document feeder.
When document is placed in the document feeder, the device detects the document size automatically.
The following standard size documents are detected automatically: A3 , B4 , A4 , A4 , B5 , B5 *,
A5 , 11 × 17" , 8.5 × 14" *, 8.5 × 13" *, 8.5 × 11" , 8.5 × 11" , 8K , 16K , and 16K *.
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The maximum supported document size is 297 x 431.8 mm (long).
Note: The document sizes with an asterisk can be automatically detected depending on the settings.
You can select one of the following alternative document sizes. For more information, refer to Original
Size Detected on page 176.
–
–
–
B5 (default) or 16K
8.5 × 14" (default) or 8.5 × 13"
When document containing pages of different sizes is placed in the device, the device uses the
largest document size to scan the document.
The paper size for fax transmissions is different from the document sizes supporting automatic
detection. For more information, refer to Original Size on page 105.
Supported documents types (weights)
Documents with weights from 38-128 g/m2 (50-128 g/m2 for 2-Sided documents) can be placed in the
document feeder and scanned.
The document feeder accepts the following number of sheets.
Document Type (g/m2)
Number of Sheets
Lightweight (38-80 g/m2)
110 sheets
Heavyweight (81-128 g/m2)
75 sheets
To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents,
curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document.
Follow the steps below to place document in the document feeder.
You can place a single or multiple pages of a document.
1. Remove any paper clips or staples from document before placing it in the document feeder.
2. Place the document in the center of the document feeder, with the side to be scanned (or the front
surface of a 2-Sided document) facing up.
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3.
Align the document guides to each side of document.
4.
Open the document stopper.
Document Glass
Document sizes supporting automatic detection
The document size is detected automatically when [Original Size] is set to [Auto].
The following document sizes are detected automatically: A3
17" , 8.5 × 11" , 8K , 16K , and 16K .
, B4
, A4 , A4
, B5 , B5
, A5
, 11 ×
You can select one of the following document sizes from [Original Size].
A3
, B4
, A4
, B5
, A5
, 8K
, 11 × 17"
, 8.5 × 14"
,8.5 × 13"
, and 8.5 × 11
.
The paper size for fax transmissions is different from the document sizes supporting automatic detection.
For more information, refer to Original Size on page 105.
WARNING: Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
Follow the steps below to place a document on the document glass.
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You can place a single sheet document or bound document such as book on the document glass.
1. Open the document glass cover.
When using the document glass, make sure to close the document glass cover after finishing your copy job.
2. Place document face down, and align it against the top left corner of the document glass.
3.
Close the document glass cover.
Specifying the Recipient
Follow the steps below to specify the fax recipient.
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Check the recipient before sending a fax.
1. Press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
2.
Select [Fax].
Notes:
•
•
You must enter the [Region] setting to use the Fax feature. If a message asking you to set
the region appears when you select [Fax], set your region.
For information on how to make the setting, refer to Region on page 165.
Using the numeric keypad
To enter the fax recipient's number directly:
1. Use the numeric keypad to enter the fax recipient's number.
Notes:
•
•
To delete the entered numbers, press the <C> (Clear) button.
You can enter fax numbers of up to 50 digits in length.
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Fax
Using the Speed Dial function
To specify the fax recipient by entering a Speed Dial number (001 to 200) registered in the address book:
1.
Select the [
] button.
2.
Use the numeric keypad to enter the Speed Dial number.
Note: To delete the entered numbers, press the <C> (Clear) button.
Using the Address Book
To select a fax number, select the [
] button, and then select one of the following.
• Device Address Book - Individuals: Select an individual fax number and then select [OK].
• Device Address Book - Groups: Select a group dial number and then select [OK].
• Search Network Address Book - Groups: Search and select a fax number from the LDAP server and then
select [OK].
Notes:
•
•
The fax number needs to be registered before you can select address book.
Of you are using the LDAP server address book, [Fax Server Address Book] must be set to
[On]. For more information, refer to Fax Server Address Book on page 179.
Making Advanced Settings
Note: You may need to enter a passcode to use the copy feature. Ask your system administrator for
the passcode.
1.
Make advanced settings as needed.
Example: Settings in the [Options] tab
For more information on advanced settings, refer to Advanced Fax Settings on page 100.
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Starting the Fax Job
1.
Press the <Start> button.
<Start> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
If the document is placed in the document feeder, do not press down on the document while it is
being fed through the device.
Notes:
•
•
Notes:
•
•
If the memory becomes full when document is being scanned, the device stops scanning
and sending the document, and the fax job is canceled.
The maximum number of pages that can be scanned for a single scan command is 100
pages from the document glass, 165 pages from the document feeder for 1-Sided
documents, and 330 pages from the document feeder for 2-Sided documents.
The numbers are limited when the memory for accumulating fax jobs has reached its limit.
If a problem occurs, an error message appears in the display. Follow the instructions in the
message to solve the problem.
When sending faxes of multiple sets of documents
When the document is placed on the document glass, the display prompts you for another page. If you
want to place a new document, replace the document with a new document, and then select [Scan
Another Page]. When you have finished loading documents, select [Done. Fax Now].
Operations during Faxing (Sending)
You can cancel the fax currently being sent, and check or cancel pending jobs.
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Canceling the Fax Being Sent
To cancel the fax currently being sent:
1. Press the <Stop> button.
<Stop> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
Checking Job Status
Follow the steps below to check the status of the fax job currently being executed, or the status of a
pending fax job waiting to start.
Notes:
•
•
1.
You can cancel the fax job currently being executed, or pending fax jobs.
For more information on operation in job screen, refer to Canceling the Current Job on
page 235
Press the <Job Status> button.
<Job Status> button
Services Home
Job Status
Machine Status
2.
Select a fax job.
3.
Check the job status.
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Operations during Faxing (Receiving)
You can cancel the fax currently being received.
Canceling the Fax Being Received
To cancel the fax currently being received.
1. Press the <Stop> button.
<Stop> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
2.
Error
Select the fax job that you want to cancel, and then select [Delete].
– Select [Cancel] when you want to cancel printing and save the received data.
– Select [Delete Job] when you want to cancel printing and delete the received data.
Note: You can also cancel the received fax from the Active Jobs screen.
For more information on the Active Jobs screen, refer to Canceling the Current Job on page 235.
Advanced Fax Settings
This section describes the advanced functions available for Fax feature.
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Tab
Setting Item
Purpose
See Page:
Fax
Lighten/Darken
To adjust the contrast to make the copy lighter or
darker than the original.
Page 102
Resolution
To set the scan resolution.
Page 103
OnHook
To send or receive faxes manually.
Page 104
2-Sided Scanning
To make 2-sided copies with the specified binding
position.
Page 104
Original Size
To set the document size.
Page 105
Delayed Send
To send a fax at a specified time.
Page 106
Polling Receive
To send a command to a remote device to receive
a document saved on it.
Page 107
Cover Page
To attach a cover page to faxes.
Page 107
Options
Note: For more information on defaults that can be changed, and how to change them, refer to Fax
Defaults on page 204).
1.
Press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
2.
101
Select [Fax].
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3.
Make advanced settings as needed.
Lighten/Darken
You can set the density from seven levels.
1. Select [Lighten/Darken] on the [Fax] tab.
2.
Select the density level, and then click [OK].
Darken +1, +2, and +3
Creates copies with a dark density. Use this setting to scan document containing light objects.
Normal
Creates copies with the same density as document.
Lighten +1, +2, and +3
Creates copies with a light density. Use this setting to scan document containing dark objects.
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Resolution
Sets the scan resolution.
1. Select [Resolution] on the [Fax] tab.
2.
Select the resolution, and then select [OK].
Standard
Suitable for documents with normal sized characters.
Fine
Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix
printer.
Superfine
Suitable for documents containing extremely fine detail. The Super Fine mode is enabled only if the
remote device also supports the Super Fine resolution.
Note: Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the
receiving device.
Photo
Suitable for documents containing photographic images.
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OnHook
Use this function to send or receive faxes manually.
Notes:
•
•
For information on how to send a fax manually, refer to Sending a Fax Manually on
page 108.
For information on how to receive a fax manually, refer to Receiving a Fax Manually in the
TEL Mode on page 114 or Receiving a Fax Manually Using an External Telephone on
page 115.
2-Sided Scanning
You can set to scan a 1-Sided or 2-Sided.
1. Select [2-Sided Scanning] on the [Fax] tab.
2.
Select the copy method, and then select [OK].
–
1-Sided
Select [1-Sided] for a one-sided document.
– 2-Sided
Select [2-Sided] for a two-sided document.
You can select the edge to be bound from the following.
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Fax
–
Long Edge Binding
–
Short Edge Binding
Original Size
Sets the size of document for fax transmission. The transmission size is automatically specified by the
document size.
1. Select the [Options] tab, and then select [Original Size].
2.
Select the document size, and then select [OK].
–
Auto
If document is a standard size, the device detects the document size automatically. The paper
size used for sending the fax is determined by the detected document size.
Document Size
Paper Size
Size placed on the document glass
A5
, B5
11"
*, 8.5 × 11"
B4
, B5
105
, A4
*
Size placed in the document feeder
, 8.5 ×
A5
, B5 , B5
, 16K , 16K
11"
*, 8.5 × 11"
, A4
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, A4
*
, A4
, 8.5 ×
Fax is Sent As
A4
, 16K
B4
Fax
Document Size
Paper Size
Size placed on the document glass
Size placed in the document feeder
A3
A3
, 11 × 17"
, 8K
The image of A4
documents.
and 8.5 x 11
, 11 × 17"
, 8K
, 16K
Fax is Sent As
A3
documents is rotated by 90 degrees and sent as A4
Notes:
•
–
The document size selection screen appears if the device cannot detect the size of a
document placed on the document glass. Select the desired document size. Depending on
the selected document size, the printout may be too large for the paper or may have
shadows at the edges.
• The document feeder does not support the non-standard document sizes.
Fixed document size (Preset)
You can set the document size of the placed document by selecting from the preset document
sizes.
Delayed Send
Used to send a document stored in the device at a specified time.
Notes:
•
1.
You can specify a time between 00:00 and 23:59 (or between 1:00 and 12:59 AM/PM when
the 12-hour clock has been set).
• You cannot specify a date.
Select the [Options] tab, and then select [Delayed Send].
2.
Select [On].
Note: Select [Off] to disable this function.
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Fax
3.
Use the numeric keypad to enter the time, and then select [OK].
Polling Receive
You can receive faxes from the remote fax device when you want to receive it.
1. Select the [Options] tab, and then select [Polling Receive].
2.
Select [On], and then select [OK].
Cover Page
You can attach a cover page to faxes.
1. Select the [Options] tab, and then select [Cover Page].
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2.
Select [On], and then select [OK].
Sending a Fax Manually
This section describes how to send a fax manually.
1. Place document in the device.
2. Press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
3.
4.
Select [Fax].
Adjust the document resolution to suit your fax needs.
5.
Notes:
• For more information, refer to Resolution on page 103.
• For more information, refer to Lighten/Darken on page 102.
Select [OnHook], and then select [Manual Send].
Note: [OnHook] can be selected when [Original Size] is set to other than [Auto].
6.
Enter the remote fax device's fax number using the number pad.
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Fax
You can also select the recipient by using speed dial number or address book.
7.
Notes:
• You can enter a fax number using the ten key, *, and #.
• Pressing the <Redial/Pause> button enables you to enter a pause in the fax number.
• Entering "=" in the fax number enables dial tone detection.
• Entering ":" enables you to switch dialing type from dial pulse (DP) to push button (PB).
Press the <Start> button to begin sending the fax.
Note: By pressing the <Stop> button, you can cancel the fax job at any time while sending the fax.
Sending a Delayed Fax
The Delayed Start mode can be used to save scanned documents for transmission at a specified time to
take advantage of lower long distance rates.
1. Place document in the device.
2. Press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
3.
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Select [Fax].
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4.
Adjust the document resolution to suit your fax needs.
5.
Notes:
• For more information, refer to Resolution on page 103.
• For more information, refer to Lighten/Darken on page 102.
Select the [Options] tab, and then select [Delayed Send].
6.
Select [On].
7.
Enter the start time using the number pad, and then select [OK].
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8.
Select the [Fax] tab.
9.
Enter the fax number of the recipient using the number pad.
You can also use speed or group dial numbers.
10. Press the <Start> button to scan data.
Once Delayed Start mode is activated, the device stores all of the documents to be faxed into its
memory and sends them at the specified time. After faxing in the Delayed Start mode is complete, the
data in the memory is cleared.
Note: If you turn off and on the device, the stored documents are sent as soon as the device is
activated.
Sending a Fax from the Driver (Direct Fax)
You can send a fax directly from the computer running a Microsoft® Windows® operating system or Mac
OSX by using the driver.
Note: Only black and white faxes can be sent using Direct Fax.
•
•
•
1.
2.
3.
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The names of the dialog boxes and the buttons may be different from those given in the following
procedure depending on the application you are using.
For Windows, the fax driver is installed with the PCL 6 driver.
For Mac OS X, to use this feature, you must install the fax driver. To install the fax driver, run the Driver
CD Kit on the Mac OS X, and then open the [MacOSX] folder. Open either the [10.5-] folder depending
on the version of Mac OS X you are running. Double-click [FX DocuCentre SC2020.dmg], and then
follow the on-screen instructions to install the fax driver.
Open the file you want to send by fax.
Open the print dialog box from the application, and then select your printer name.
Click [Preferences] in Windows, or select [FAX Setting] in Mac OS X.
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For Windows
For Mac OS X:
4.
Specify the fax settings. For more information, refer to the Help of the driver.
Notes:
•
•
For Windows, make sure to set [Job Type] to [Fax].
The settings done here are only applied to a single fax job.
For Windows:
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For Mac OS X:
5.
For Windows, click [OK] to close the [Printing Preferences] dialog box, and then click [Print].
The [Recipient Setting] dialog box appears.
For Mac OS X, click [Print]. The [Set/Check Fax Transmission] dialog box appears.
For Windows:
For Mac OS X:
6.
7.
8.
113
Specify the destination for the recipient in one of the following ways. For more information on how to
specify the destination, refer to the Help of the driver.
Enter the name and fax number directly.
Select a fax number from the address book.
– Look Up Address Book: Displays a list of fax numbers that are saved in the file specified for [My
Address Book file].
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–
Import and add file (Windows only): Allows you to select a source file such as a CSV file, WAB file,
MAPI, or a LDAP server. (For more information on LDAP server, refer to Fax Server Address Book on
page 179.
Note: Enter the password in [Passcode] in Windows or [Password] in Mac OS X in the [Authorization]
area before sending a fax if the Fax service is locked with a password.
Receiving a Fax
This section describes the fax receiving modes and the other ways to receive a fax.
About Receiving Modes
Note: To use the device in the TEL/FAX Mode or Ans/FAX Mode, connect an external telephone to the
TEL connector at the rear of the device.
When the memory is full, you cannot receive a fax automatically. Use an external telephone to receive a
fax manually.
For more information, refer to Receiving a Fax Manually Using an External Telephone on page 115.
Loading Paper for Receiving Faxes
The instructions for loading paper in the paper tray are the same whether you are printing, faxing, or
copying, except that faxes can only be printed on Letter-sized, A4-sized, or Legal-sized paper.
Receiving a Fax Automatically in the FAX Mode
The device is preset to the FAX Mode at the factory.
If you receive a fax, the device automatically goes into the FAX Mode after a specified period of time and
receives the fax.
To change the interval at which the device goes into the FAX Mode after receiving an incoming call, refer to
Incoming Defaults on page 168.
Receiving a Fax Manually in the TEL Mode
You can receive a fax by picking up the handset of the external telephone and then pressing the remote
receive code (refer to Remote Receive on page 171, or by selecting [Manual Receive] in [OnHook] (you can
hear voice or fax tones from the remote device) and then pressing the <Start> button.
The device begins receiving a fax and returns to the standby mode when the reception is completed.
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Receiving a Fax Automatically in the TEL/FAX Mode or Ans/FAX
Mode
To use the TEL/FAX Mode or Ans/FAX Mode, you must connect an external telephone to the TEL connector
on the rear of the device.
If the device hears a fax tone on the line, it automatically starts to receive a fax.
Note: If you have set the device to Ans/FAX Mode and if you do not answer the external telephone,
the device will automatically go into the FAX Mode after a predefined time.
Receiving a Fax Manually Using an External Telephone
This feature works best when you are using an external telephone connected to the TEL connector on the
rear of the device. You can receive a fax from someone you are talking to on the external telephone
without having to go to the device.
When you receive a call on the external telephone and hear fax tones, press the two-digit keys on the
external telephone, or select [Manual Receive] in [OnHook] and then press the <Start> button.
The device receives the document.
Press the buttons slowly in sequence. If you still hear the fax tone from the remote device, try pressing the
two-digit keys once again.
The remote receive code is set to [Off] at the factory. You can change the two-digit number to whatever
you choose. For details on changing the code, refer to Remote Receive on page 171.
Note: Set the dialing system of your external telephone to DTMF.
Receiving Faxes Using the DRPD Mode
The Distinctive Ring Pattern Detection (DRPD) is a telephone company service which enables a user to use
a single telephone line to answer several different telephone numbers. The particular number someone
uses to call you on is identified by different ringing patterns, which consist of various combinations of long
and short ringing sounds.
Before using the DRPD option, Distinctive Ring service must be installed on your telephone line by the
telephone company. To set up DRPD, you will need another telephone line at your location, or someone
available to dial your fax number from outside.
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To set up the DRPD:
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab, and then select [Admin Settings].
3.
Select [Fax Settings].
4.
Select [Fax Line Settings].
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5.
Select [
] until [DRPD Pattern] appears, and then select [DRPD Pattern].
6.
Select the desired pattern, and then select [OK].
7.
Reboot the device by turning the power switch off and then on again.
Receiving Faxes in the Memory
Since the device is a multi-tasking device, it can receive faxes while you are making copies or printing. If
you receive a fax while you are copying, printing, or run out of paper or toner, the device stores incoming
faxes in the memory. Then, as soon as you finish copying, printing, or re-supply the toner cartridges, the
device automatically prints the fax.
Using the Secure Receiving Mode
You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on
the secure fax mode using the [Secure Receive] option to restrict printing out all of the received faxes when
the device is unattended. In the secure receiving mode, all incoming faxes will go in memory. When the
mode turns off, any faxes stored will be printed.
Note: Before operation, ensure [Panel Lock] is enabled.
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To turn the secure receiving mode on:
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab, and then select [Admin Settings].
3.
Select [Fax Settings].
4.
Select [Incoming Defaults].
5.
Select [Secure Receive].
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6.
Select [Secure Receive Set].
7.
Select [Enable], and then select [OK].
8.
Enter a four-digit password using the number pad, and then select [OK].
To return to the top level of the System menu, press the <Clear All> button.
When a fax is received in the secure receiving mode, the device stores it into memory and the Active
Jobs screen displays [Secure Receive] to let you know that there is a fax stored.
To print received documents:
1. Press the <Job Status> button.
<Job Status> button
Services Home
Job Status
Machine Status
2.
3.
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Select [Secure Fax Receive].
Enter the passcode, and then select [OK].
The faxes stored in memory are printed.
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To turn the secure receiving mode off:
1. Access the [Secure Receive Set] menu by following steps from 1 to 6 in To turn the secure receiving
mode on: on page 118.
2.
Select [Disable], and then select [OK].
To return to the top level of the System menu, press the <Clear All> button.
Fax Activity Report
Fax Activity Report lets you check whether fax send and receive operations ended normally. For each fax
sent or received, the reports record the sender or recipient name and the transmission result/status.
For information on how to print the Fax Activity Report, refer to Printing Reports/Lists on page 232.
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Fax
Item
Sent
121
Description
No.
The serial number of each outgoing fax.
Job#
A document number appended automatically when the fax job is
received.
Remote
Terminal
The sender's information, in the following priority order:
1. Name registered in Speed Dial number2/22/16(Only when the
recipient has a registered Speed Dial number.)
2. Phone number used when all digits are dialed
3. Remote ID
4. Communication mode
The Remote ID is the phone number sent by the recipient.
Start Time
The time at which transmission began.
For a fax broadcast, the time at which the first transmission started.
Dura.
The amount of time that was required from transmission start to end.
For a fax broadcast, this is the total transmission time for all recipients.
Pages
The number of pages sent.
The number on the left of the slash (/) is the number of pages sent
normally. The number on the right of the slash(/) is the total number of
scanned pages.
This is left empty for fax broadcasts.
Mode
The mode used for the transmission.
G3, SG3, ECM, *G3, *SG3, *ECM (The asterisks indicate that the
transmitted data was converted to monochrome), or blank (no
information)
Contents
The transmission content.
Resend (resent fax), Broadcast (fax broadcast), Forward (forwarded fax),
or blank (normal transmission)
Result
The transmission result.
Done (normal end), Busy (recipient line was busy or the set number of
Redials was exceeded), Auto Resend (Job is set to be resent, and the
resending count is within the limit), Cancelled (job was cancelled), Conf.
Partner (the destination is unable to receive the job), Send Again (the
resending count exceeded the limit), XXX-XXX (communication error)
• "Cancelled" indicates that the user cancelled the job.
• "XXX-XXX" indicates an error code.
Total
The total number of pages sent.
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Item
Received
Description
No.
The serial number of each incoming fax.
Job#
A document number appended automatically when the fax job is
received.
Remote
Terminal
The sender's information, in the following priority order:
5. Remote ID
6. Communication mode
Remote ID is the sender's phone number.
Start Time
The time at which the incoming fax was received.
Dura.
The amount of time that was required from transmission start to end.
Pages
The number of pages received.
Mode
The mode used for the transmission.
G3, SG3, ECM, *G3, *SG3, *ECM (The asterisks indicate that the
transmitted data was converted to monochrome), or blank (no
information)
Contents
The transmission content.
Polling (incoming Remote Polling), Forward (forwarded fax), [blank]
(normal transmission)
Result
The transmission result.
Done (normal end), Print Queue (normally received job is not printed),
Deleted (normally received job is deleted before printing), Cancelled
(user cancelled the job), Receive Again (reception error), Fwd Wait (job is
waiting to be forwarded), Fwd Doing (job is being forwarded), Fwd Done
(job is completely forwarded), XXX-XXX (transmission error)
• "XXX-XXX" indicates an error code.
Total
The total number of pages received.
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7
This chapter describes the print function.
Scanning Procedure
This section describes the basic flow of scan operations including placing document in the device and
making advanced settings.
Placing the Document
The following two methods are available to load documents:
• Document feeder
– Single sheet
– Multiple sheets
• Document glass
– Single sheet
– Bound documents, such as books
Document Feeder
Supported document sizes
You can place the standard size document in the document feeder.
When document is placed in the document feeder, the device detects the document size automatically.
The following standard size documents are detected automatically: A3 , B4 , A4 , A4 , B5 , B5 *,
A5 , 11 × 17" , 8.5 × 14" *, 8.5 × 13" *, 8.5 × 11" , 8.5 × 11" , 8K , 16K , and 16K *.
Note: The document sizes with an asterisk can be automatically detected depending on the settings.
You can select one of the following alternative document sizes. For more information, refer to Original
Size Detected on page 176.
B5 (default) or 16K
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8.5 × 14" (default) or 8.5 × 13"
Notes:
•
•
•
When a document containing pages of different sizes is placed in the device, the device uses
the largest document size to scan the document.
When using 2-sided document placed in the document feeder, make sure to set [2-Sided
Scanning] properly. If it is not specified and the scanned orientation needs to be corrected,
rotate it on your computer.
For scanning to an application on the client, the document sizes are not automatically
detected. Specify the document size manually.
Selectable document sizes in the scan driver
A3 (297 × 420 mm), A4 (210 × 297 mm), A5 (148 × 210 mm), B4 (257 × 364 mm), B5 (182 × 257 mm), 8.5
× 11", 8.5 × 14", 11 × 17", 7.25 × 10.5", and Custom.
Supported documents types (weights)
Documents with weights from 38–128 g/m2 (50–128 g/m2 for 2-Sided documents) can be placed in the
document feeder and scanned.
The document feeder accepts the following number of sheets
Document Type (g/m2)
Number of Sheets
Lightweight (38–80 g/m2)
110 sheets
Heavyweight (81–128 g/m2)
75 sheets
To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents,
curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document.
Follow the steps below to place document on the document feeder.
You can place a single or multiple pages of a document.
1. Remove any paper clips or staples from document before placing it in the document feeder.
2. Place the document in the center of the document feeder, with the side to be scanned (or the front
surface of a 2-Sided document) facing up.
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3.
Align the document guides to each side of the document.
4.
Open the document stopper.
Document Glass
Document sizes supporting automatic detection
The document size is detected automatically when [Original Size] is set to [Auto].
The following document sizes are detected automatically: A3
17" , 8.5 × 11" , 8K , 16K , and 16K .
, B4
, A4 , A4
, B5 , B5
, A5
, 11 ×
Supported document sizes
You can select one of the following document sizes from [Original Size].
A3
8K
, B4 , A4 , A4
, 16K , and 16K
, B5 , B5
.
, A5
, 11 × 17"
, 8.5 × 14"
, 8.5 × 13"
, 8.5 × 11" , 8.5 × 11"
,
Note: When [Original Size] is set to [Auto], an error screen appears when you place a non-standard size
document on the document glass. In this case, select a document size manually by selecting [Original
Size] from the menu items. Depending on the selected document size, the printout may be too large
for the paper or may have shadows at the edges.
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Selectable document sizes in the scan driver
A3 (297 × 420 mm), A4 (210 × 297 mm), A5 (148 × 210 mm), B4 (257 × 364 mm), B5 (182 × 257 mm), 8.5
× 11", 8.5 × 14", 11 × 17", 7.25 × 10.5", and Custom.
WARNING: Do not apply excessive force to hold thick document on the document glass. It may break the
glass and cause injuries.
Follow the steps below to place document on the document glass.
You can place a single sheet document or bound document such as book on the document glass.
1. Open the document glass cover.
2.
When using the document glass, make sure to close the document glass cover after finishing your
scan job.
Place the document face down, and align it against the top left corner of the document glass.
3.
Close the document glass cover.
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Using the Scan Feature
You can select the scan functions from the following list.
Scan Function
See Page
Scanning to a Computer
Page 128
Using a Scanner on the Network
Page 131
Sending an Email With the Scanned Image
Page 143
Note: The file name of the scanned data appears in the format [YYMMDDHHMMSS.extension]. Here,
YY = Year (4 digits), MM = Month (2 digits), DD = Day (2 digits), HH = Hour (2 digits), MM = Minutes (2
digits), and SS = Seconds (2 digits).
Scanning to a Computer
This section describes how to scan document to a computer.
Scanning From the Control Panel - WSD Scan
If the device is connected to a computer via network using WSD (Web Services on Devices), you can use the
WSD Scan function to send scanned images to a computer.
The following procedure uses Windows 7 as an example.
Notes:
•
•
To use WSD Scan, you need to setup connection using WSD.
WSD* is supported only on Windows Vista®, Windows 7, and Windows 8.
Printer Setup for WSD Scan
Setup the device and computer for connection using WSD.
Checking the Printer Setting
To use the WSD Scan function, [WSD Scan] needs to be set to [Enable]. For more information, refer to
Protocols on page 162.
Setting Up the Computer
Note: For Windows 8, the computer automatically connects the device using WSD. There is no need to
install the device manually.
For Windows 7:
1. Click [Start] > [Computer] > [Network].
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2.
Right-click the icon for the device, and then click [Install].
The device is connected using WSD.
For Windows Vista:
1. Click [Start] > [Network].
2. Right-click the icon for the device, and then click [Install].
3. Click [Continue].
The device is connected using WSD.
Procedures for WSD Scan
1.
2.
3.
4.
Place document in the device.
Press the <Services Home> button.
Select [Scan to].
Select [WSD].
5.
Select [ ] until the desired computer you want to send the scan job to appears, and then select that
computer.
Select [Event], and specify the type of scan such as [Scan] and [Scan To Email].
Press the <Start> button to begin sending the scanned file.
6.
7.
Scanning Using the TWAIN Driver
The device supports the TWAIN driver for scanning images. The following procedure uses Windows 7 as an
example. The procedure differs depending on the OS and Microsoft Office version.
Note: Ensure that the device is connected to the computer via the USB cable.
The following procedure to scan an image uses Clip Organizer as an example.
1. Place document in the device.
2. Click [Start] > [All Programs] > [Microsoft Office] > [Microsoft Office 2010 Tools] > [Microsoft Clip
Organizer].
3. Click [File] > [Add Clips to Organizer] > [From Scanner or Camera].
4. In the [Insert Picture from Scanner or Camera] dialog box, under [Device], select your device.
5. Click [Custom Insert].
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6.
Select your scanning preferences and click [Preview] to display the preview image.
Notes:
•
•
7.
8.
[Preview] is grayed out and disabled when you select [Document Feeder] from [Scan from].
The illustration may vary for different operating systems.
Select the desired properties from the [Image Quality] and [Image Options] tabs.
Click [Scan] to start scanning.
The scanned image file is generated.
Scanning Using the WIA Driver
The device also supports the WIA (Windows Image Acquisition) driver for scanning images. WIA is one of
the standard components in Windows operating systems and works with digital cameras and scanners.
Unlike the TWAIN driver, the WIA driver allows you to scan an image and easily manipulate those images
without using additional software.
Notes:
•
•
Ensure that the device is connected to the computer via the USB cable.
The WIA (Windows Image Acquisition) driver is supported only on Windows.
To Scan an Image From the Drawing Software
1.
2.
Place document in the device.
Start the drawing software, such as Paint for Windows.
Notes:
•
•
When you use Windows Vista, use Windows Photo Gallery instead of Paint.
When using applications that use WIA 2.0, such as [Windows Fax and Scan] on Windows
Vista, Windows 7, Windows 8, and Windows 10, the [Feeder (Scan both sides)] option can be
selected for 2-sided scanning.
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3.
Click [Paint] > [From scanner or camera] (Click [File] > [From Scanner or Camera] for Windows Server
2008 and Windows Vista.
The [Scan using FX DocuCentre SC2020 (WIA - USB)] window appears..
Note: The illustration may vary for different operating systems
4.
Select [Document Feeder] or [Flatbed] in [Paper source].
Note: Select [Document Feeder] when you want to scan the document loaded in the document feeder.
Select [Flatbed] when you want to scan the document loaded on the document glass.
5.
6.
7.
8.
9.
Select your scanning preferences and click [Adjust the quality of the scanned picture] to display the
[Advanced Properties] dialog box.
Select the desired properties including brightness and contrast, and then click [OK].
Click [Scan] to start scanning.
Click [Save] from the [Paint] menu.
Enter a picture name, and select a file format and destination to save the picture.
Using a Scanner on the Network
This section describes how to use a scanner on the network.
Note: This feature does not require a network scan driver.
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Overview
The Scan to Server/Computer feature allows you to scan documents and send the scanned document to a
network computer via the FTP or SMB protocol.
Computer
FTP Server
Scan
Using FTP
Using SMB
Computer
You can select the kind of server and specify a destination to store the scanned document with the
CentreWare Internet Services or Address Book Editor.
The following items are required to use the Scan to Server/Computer feature.
• Using SMB
To transfer data via SMB, your computer must run on one of the following operating systems that
includes folder sharing.
– For Mac OS X, a shared user account is required.
– Mac OS X 10.6–11
– Windows Server 2008
– Windows Server 2008 R2
– Windows Server 2012
– Windows Server 2012 R2
– Windows Vista
– Windows 7
– Windows 8
– Windows 10
• Using FTP
To transfer data via FTP, one of the following FTP servers and an account to the FTP server (login
name and password) are required.
– Windows Vista
– FTP service of Microsoft Internet Information Services 5.1
– FTP service of Microsoft Internet Information Services 6.0
– Windows Vista, Windows Server 2008
– FTP service of Microsoft Internet Information Services 7.0
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– Windows 7, Windows Server 2008 R2
– FTP service of Microsoft Internet Information Services 7.5
– Windows 8, Windows Server 2012
– FTP service of Microsoft Internet Information Services 8.0
– Windows 8.1, Windows Server 2012 R2
– FTP service of Microsoft Internet Information Services 10
– Windows 10
– Mac OS X 10.6–10.11
– FTP service of Mac OS X
For information on how to configure the FTP service, contact your system administrator.
Follow the procedure below to use the Scan to Server/Computer feature.
For SMB:
Step
Procedure
See Page
1
Setting a Login Name and a Password (SMB
Only)
Page 133
2
Creating a Shared Folder (SMB Only)
Page 134
3
Setting a Destination Using an Address Book
Page 135
4
Sending the Scanned File on the Network
Page 141
Step
Procedure
See Page
1
Setting a Destination Using an Address Book
Page 135
2
Sending the Scanned File on the Network
Page 141
For FTP:
Setting a Login Name and a Password (SMB Only)
The Scan to Computer/Server feature requires a user login account with a valid and non-empty password
for authentication. Confirm a login user name and password.
If you do not use a password for your user login, you need to create a password on your User Login
Account. The following uses Windows 7 as an example. The procedure differs depending on the OS.
1. Click [Start] > [Control Panel].
2. Click [User Accounts and Family Safety].
3. Click [User Accounts].
4. Click [Create a password for your account] and add in a password for your user login account.
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Creating a Shared Folder (SMB Only)
Share a folder to store the scanned document using the following procedure.
The following uses Windows 7 as an example. The procedure differs depending on the OS.
1. Create a folder in the desired directory on your computer (Example of folder name: MyShare).
2. Right-click the folder, and then select [Properties].
3.
4.
5.
Click the [Sharing] tab, and then click [Advanced Sharing].
For Windows Vista, when the [User Account Control] dialog box appears, click [Continue].
Select the [Share this folder] check box.
Enter a shared name in the [Share name] box.
Note: Write down this shared name because you will use this name in the next setting procedure
6.
Click [Add].
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7.
Search user login name by clicking [Advanced], or enter the user login name in the [Enter the object
names to select] box and click [Check Names] to confirm (Example of user login name: MySelf).
8.
9.
Click [OK].
Click the user login name that you have just entered. Select the [Full Control] check box. This will grant
you permission to send the document into this folder.
Note: Do not use [Everyone] as the user login name.
10. Click [OK].
11. Click [OK] to exit the [Advanced Sharing] dialog box.
12. Click [Close].
Notes:
•
•
•
To add sub-folders, create new folders in the shared folder you have created.
Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name:
John
You should now see MyShare\MyPic\John in your directory.
After you created a folder, go to Setting a Destination Using an Address Book on page 135.
Setting a Destination Using an Address Book
You can configure the device settings to use the Scan to Server/Computer feature with the CentreWare
Internet Services or Address Book Editor.
The following procedure uses Windows 7 as an example. The procedure differs depending on the OS.
Before beginning to setup a destination, make sure you have the IP addresses you need such as device and
computer.
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Using CentreWare Internet Services
1.
2.
3.
Launch your web browser.
Enter the IP address of the device in the address bar, and then press the <Enter> key.
The device's web page appears.
Click the [Address Book] tab.
If user name and password are required, enter the correct user name and password.
Note: The default user name is "admin", and the default password is "1111".
4.
5.
Under [Network Scan (Comp./Serv.)], click [Computer/Server Address Book].
Select any unused number and click [Add].
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The [Add Network Scan Address] page appears.
1
2
3
4
5
6
7
8
9
To fill in the fields, enter the information as follows:
1
Name
(Displayed on
Printer)
Enter a friendly name that you want it to appear on the [Computer/Server
Address Book].
2
Server Type
Select [Computer (SMB)] if you store the document in a shared folder of
your computer.
Select [Server (FTP)] if you use an FTP server.
3
Host Address (IP
Address or DNS
Name)
Enter a server name or IP address of your computer or the FTP server that
you have shared out.
The following are examples:
• For [Computer (SMB)]:
• Server name: myhost
• IP address: 192.168.1.100
• For [Server (FTP)]:
• Server name: myhost.example.com
• (myhost: host name, example.com: domain name)
• IP address: 192.168.1.100
4
Port Number
Enter the port number. If you are unsure, you can enter the default value of
139 for SMB and 21 for FTP.
5
Login Name (if
required by host)
Enter the user account name that has access to the shared folder on your
computer or FTP server.
6
Login Password
Enter the password corresponding to the above login name.
Note: Empty password is not valid in the Scan to Computer feature. Ensure
that you have a valid password for the user login account. (Refer to Setting
a Login Name and a Password (SMB Only) on page 133 for details on how
to add a password in your user login account.)
7
137
Re-enter
Password
Re-enter your password.
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8
Name of Shared
Directory
For [Computer (SMB)] only.
On the Windows operating system, enter the share name of the folder to
store the scanned document on the recipient computer.
On the Mac OS X, enter the folder name to store the scanned document on
the recipient computer.
9
Subdirectory
Path (optional)
For [Computer (SMB)]
To store the scanned document in the shared folder directly without
creating any subfolder, leave the space blank.
To store the scanned document in the folder you created under the shared
folder, enter the path as following.
Example: Share Folder name: "MyShare", Second-level folder name: "MyPic",
Third-level folder name: "John"
You should now see "MyShare\Mypic\John" in your directory.
MyShare (Share folder)
MyPic
John
In this case, enter the following item.
Server Path: \MyPic\John
For [Server (FTP)]
Enter the server path to store the scanned document.
Using Address Book Editor
The following procedure uses Windows 7 as an example.
Note: If the [Address Book Editor] window appears, go to step 4.
1.
2.
Select your printer from the list.
Click [OK].
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3.
Click [Tool] > [New (Printer Address Book)] > [Server].
The [Server Address] dialog box appears.
1
2
3
4
5
6
7
8
9
10
4.
To fill in the fields, enter the information as follows:
1
Name
Enter a friendly name that you want it to appear on the address book.
2
Server Type
Select [Computer (SMB)] if you store the document in a shared folder of
your computer.
Select [Server (FTP)] if you use an FTP server.
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3
Computer
Settings wizard
Clicking this button opens the wizard screen which guides you through
several steps.
When you complete the steps in the wizard, the settings for [Server Address]
are automatically configured.
4
Server Name/IP
Address
Enter a server name or IP address of your computer or the FTP server that
you have shared out.
The following are examples:
• For [Computer (SMB)]:
• Server name: myhost
• IP address: 192.168.1.100
• For [Server (FTP)]:
• Server name: myhost.example.com
• (myhost: host name, example.com: domain name)
• IP address: 192.168.1.100
5
Share Name
Enter the name of the shared folder on the recipient computer. For SMB
only.
6
Path
For [Computer (SMB)]
To store the scanned document in the shared folder directly without creating
any subfolder, leave the space blank.
To store the scanned document in the folder you created under the shared
folder, enter the path as following.
Example: Share Folder name: "MyShare", Second-level folder name: "MyPic",
Third-level folder name: "John"
You should now see "MyShare\MyPic\John" in your directory.
MyShare (Share folder)
MyPic
John
In this case, enter the following item.
Path: \MyPic\John
For [Server (FTP)]
Enter the path to store the scanned document.
7
Login Name
Enter the user account name that has access to the shared folder on your
computer or FTP server.
8
Login Password
Enter the password corresponding to the above login name.
Note: Empty password is not valid in the Scan to Computer feature. Ensure
that you have a valid password for the user login account. (Refer to Setting a
Login Name and a Password (SMB Only) on page 133 for details on how to
add a password in your user login account).
9
Confirm Login
Password
Re-enter your password.
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10
Port Number
Enter the port number. If you are unsure, you can enter the default value of
139 for SMB and 21 for FTP.
After you configured settings, go to Sending the Scanned File on the Network on page 141.
Sending the Scanned File on the Network
1.
2.
3.
4.
Place document in the device.
Press the <Services Home> button.
Select [Scan to].
Select [Network].
5.
6.
7.
Select [ ] until the desired address appears and then select that address.
Select [OK].
Specify scan options such as [Output Color], [Resolution], [2-Sided Scanning], and [File Format] on the
[Scan to Network], [Quality] and [Options] tabs. For more information, refer to File Format on
page 198.
Press the <Start> button to begin sending the scanned file.
8.
Sending an Email With the Scanned Image
To send an Email attached with the scanned image from the device, follow the steps below:
• Setup the Email address book through CentreWare Internet Services. For more information, refer to
Registering a New Email Address on page 142.
EMail Settings
1.
141
From CentreWare Internet Services, click [Properties].
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2.
Click [Email].
3.
Specify the settings for Email as follows:
[SMTP Server Address]: Enter the IP address of the Email server.
[EMail Send Authentication]: Specify [Invalid] to enable the Email server.
Note: If an error message including 016–506 or 016–764 is displayed, contact your server
administrator for the settings for [Email Send Authentication].
4.
Click [Apply].
Registering a New Email Address
The following procedure uses Windows 7 as an example.
1. Launch your web browser.
2. Enter the IP address of the device in the address bar, and then press the <Enter> key.
The device web page appears.
Note: For information on how to check the IP address of the device, refer to Checking the Device IP
Address on page 230.
3.
Click the [Address Book] tab.
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If user name and password are required, enter the correct user name and password.
Note: The default user name is "admin", and the default password is "1111".
4.
5.
6.
Click [Email Address Book].
Select any unused number and click [Add].
The [Add Email Address] page appears.
Enter a name in the [Name] field and Email address in the [Email Address] field.
7.
Click the [Apply] button.
Sending an Email With the Scanned File
1.
143
Place document in the device.
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2.
3.
4.
•
•
•
5.
Press the <Services Home> button.
Select [Email].
Specify a recipient from the following, and then select [OK]:
[New Recipient]: Enter an email address directly.
[Address Book]: Select from the following types of address books:
[Device Address Book - Individuals]: Select an email address registered in the address book.
[Device Address Book - Groups]: Select a group of emails registered in the address book.
[Search Network Address Book]: Search an email address from the LDAP server address book.
Select the recipient you specified from the [New Recipient] to remove or edit the recipient.
Select the recipient you specified from the [Address Book] to remove or see details of the recipient.
You can also change the email to Bcc.
Specify scan options such as [Output Color], [Resolution], [2-Sided Scanning], and [File Format] on the
[Quality] and [Options] tabs. For more information, refer to File Format on page 198.
Notes:
•
6.
Users need to be registered in the Email address book before you can select [Address Book]
on the control panel.
• If you are using the LDAP server address book, [Email Server Address Book] must be set to
[On]. For more information, refer to Email Server Address Book on page 179.
Press the <Start> button to send email.
Operations during Scanning
While the device is scanning document, you can cancel the currently executing job, and check or cancel the
pending jobs.
Canceling the Current Scan Job
To cancel the currently scanning job:
On the device
Press the <Stop> button.
<Stop> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
Error
On the computer
Select [Delete] on the screen that appears while scanning.
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Checking Job Status
To check the status of the currently executing or the previously scanned job:
Notes:
•
•
1.
You can cancel the currently executing scan job.
For more information on operation in job screen, refer to Canceling the Current Job on
page 235.
Press the <Job Status> button.
<Job Status> button
Services Home
Job Status
Machine Status
2.
Check the job status.
Advanced Scanner Settings
This section describes the advanced functions available for Scan feature.
For more information on the setting values, refer to Scan Defaults on page 198.
Scan to Email
See2/22/1
6Page:
Tab
Setting Item
Purpose
Quality
Output Color
To select the mode for color or black and white
scanning.
Page 199
Resolution
To adjust the resolution of the scanned image.
Page 199
Lighten/Darken
To adjust the contrast to make the scanned image
lighter or darker than the original.
Page 201
Sharpness
To adjust the sharpness to make the scanned image
sharper or softer than the original.
Page 201
Contrast
To adjust the amount of colors to make the contrast of
colors darker or lighter than the original.
Page 201
Auto
Background
Suppression
To suppress the background of the original to enhance
text on the scanned image.
Page 202
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Tab
Setting Item
Purpose
See2/22/1
6Page:
Options
2-Sided
Scanning
To scan both sides of a sheet of paper.
Page 201
File Format
To specify the file format.
Page 198
Original Size
To select the default document size.
Page 199
Edge Erase
To specify the top and bottom margins of the scanned
image.
Page 202
File Name
To specify the detailed setting for file name.
Page 203
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Scan To Network
Tab
Setting Item
Purpose
See2/22/
16Page:
Scan To
Network
Output Color
To select the mode for color or black and white scanning.
Page 199
Resolution
To adjust the resolution of the scanned image.
Page 199
File Format
To specify the file format.
Page 198
2-Sided
Scanning
To scan both sides of a sheet of paper.
Page 201
Lighten/Darken
To adjust the contrast to make the scanned image lighter
or darker than the original.
Page 201
Sharpness
To adjust the sharpness to make the scanned image
sharper or softer than the original.
Page 201
Contrast
To adjust the amount of colors to make the contrast of
colors darker or lighter than the original.
Page 201
Auto
Background
Suppression
To suppress the background of the original to enhance
text on the scanned image.
Page 202
Original Size
To select the default document size.
Page 199
Edge Erase
To specify the top and bottom margins of the scanned
image.
Page 202
File Name
To specify the detailed setting for file name.
Page 203
Create Folder
To specify whether to create a folder when saving
scanned images.
Page 203
Quality
Options
Note: For more information on defaults that can be changed, and how to change them, refer to Scan
Defaults on page 198.
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8
This chapter describes how to print using the print driver.
Major Print Driver Functions
This section describes the major print driver functions used for printing. The print driver must be installed
before use.
Notes:
•
•
•
•
•
•
•
For information on how to install the print driver, refer to Installing the Print Driver/Scan
Driver on page 39.
• For information on the Print functions, click [Help] in the print driver screen to display the
Help Information.
• There are some functions that adding the mounted component information to the print
driver from the [Properties] screen under the [Options] tab is required to make the functions
available. Any functions not displayed on the screen are not available.
• For information on how to set the option information, refer to Setting the Options
Configuration on page 53.
Multiple-Up: Prints a multiple-page document on a single page.
2-Sided Print: Prints on both sides of each page.
Poster: Enlarges one page of print data to the specified size and prints it on multiple pages. Used to
create a large poster.
Booklet: 2-Sided printing combined with page collation to enable the creation of booklets with the
correct page sequence.
Watermark: Prints 'Confidential' or another preset character string on top of print data.
Mixed Document: Prints documents containing both vertical and horizontal pages, or pages of
different sizes.
Printing
This section describes how to print document.
The procedure used to print will vary according to the application you are using. See your application's
manual for the specific procedure.
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The steps below are the operation used for the [DocuCentre SC2020] print driver screen.
1. Select [Print] from the application's [File] menu.
2. Select [DocuCentre SC2020 PCL 6].
3. If needed, click [Properties] to make advanced settings.
Note: For information on the Print functions, click [Help] in the print driver screen to display the Help
Information.
4.
5.
Click [OK].
Click [OK] in the [Print] dialog box.
Operations during Printing
You can cancel the currently printing job.
Stopping the Print Job
To cancel the currently printing job:
On the device
1.
Press the <Stop> button, or select [Delete] on the touch screen.
<Stop> button
Redial/Pause
Power Saver
Clear All
Stop
Start
Data
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On the computer
1.
2.
Double-click the printer icon
located on the task bar in the lower right corner of the screen.
Select the document name that you desired to cancel, and then press the <Delete> key.
If there is no document displayed on the window, cancel it manually on the device.
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Tools
Each function is set to the factory default (initial) settings, but you can customize these settings to match
your operating environment. You can change the settings in [Tools].
Note: Some settings cannot be displayed on some models. An optional component is required. For
more information, contact our Customer Support Center.
This chapter describes the functions you can make settings changes for.
Understanding the Device Menus
When the device is connected to a network and available to a number of users, the access to the [Admin
Settings] can be limited. This prevents other users from using the control panel to inadvertently change a
user default that has been set by the administrator.
However, you can use your print driver to override user defaults and select settings for individual print jobs.
Report/List
Use the [Report/List] menu to print various types of reports and lists.
Note: The reports and lists with an asterisk can be printed only when the Fax Kit (optional) is installed.
System Settings
Purpose: To print a list of the current user default values, the installed options, the amount of installed print
memory, and the status of device supplies.
Panel Settings
Purpose: To print a detailed list of all the settings on the control panel menus.
PCL Fonts List
Purpose: To print a sample of the available PCL fonts.
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Job History
Purpose: To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list
contains the last 20 jobs.
Error History
Purpose: To print a detailed list of paper jams and fatal errors.
Printer Meter
Purpose: To print the reports for the total number of pages printed.
Demo Page
Purpose: To print a page for testing colors.
Protocol Monitor
Purpose: To print a detailed list of monitored protocols.
Fax Address Book*
Purpose: To print the list of all fax addresses stored as Fax Address Book information.
Email Address Book
Purpose: To print the list of all email addresses stored as Email Address Book information.
Server Address
Purpose: To print the list of all server addresses stored as Server Address information.
Fax Activity*
Purpose: To print the report of faxes you recently received or sent.
Fax Pending*
Purpose: To print the list of status of pending faxes.
Billing Meters
Purpose: To check the total number of printed pages (including the number of the pages of the copied
documents and received fax documents).
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Values:
Meter1
Displays the total number of color prints.
Meter2
Displays the total number of monochrome prints.
Meter3
Displays the total number of large size color prints.
Meter4
Displays the total number of color and monochrome prints (Meter 1
+ Meter 2).
Admin Settings
Use the [Admin Settings] menu to configure a variety of device features.
Fax Address Book
Use the [Fax Address Book] menu to configure the individuals and groups settings.
Individuals
Purpose: To store up to 200 frequently dialed numbers in individuals locations.
Groups
Purpose: To create a group of fax destinations and register it under a two-digit dial code. Up to six group
dial codes can be registered.
PCL Settings
Use the [PCL Settings] menu to change device settings that only affect jobs using the PCL emulation
printer language.
Note: Bold values are the factory default menu settings.
Paper Tray
Purpose: To specify the default paper tray.
Values:
Auto
Tray5 (Bypass)
Tray1
Tray2*
* [Tray2] is available only when the One Tray Module (Optional) is installed.
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Output Size
Purpose: To specify the default paper size.
Values:
mm series
A3 (297 x 420 mm)*
B4 (257 x 364 mm)
A4 (210 x 297 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (195 x 270 mm)
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Custom Size
Length (x)
297 mm
98–432 mm
Width (y)
210 mm
89–297 mm
Specifies the
length of the
custom size paper.
Specifies the width
of the custom size
paper.
* The default for [Output Size] varies depending on region-specific factory.
inch series
Tabloid (11 x 17")*
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
A3 (297 x 420 mm)
B4 (257 x 364 mm)
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A4 (210 x 297 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (195 x 270 mm)
Custom Size
Length (x)
11.7 inch
3.9–17.0 inches
Width (y)
8.3 inch
3.5–11.7 inches
Specifies the
length of the
custom size paper.
Specifies the width
of the custom size
paper.
* The default for [Output Size] varies depending on region-specific factory.
Notes:
•
•
Selecting [Custom Size] for the paper size prompts you to enter a custom length and width.
When using a non-standard size envelope, specify the size without the flap in [Custom Size].
Orientation
Purpose: To specify how text and graphics are oriented on the page.
Values:
Portrait
Prints text and graphics parallel to the short edge of the
paper.
Landscape
Prints text and graphics parallel to the long edge of the
paper.
2-Sided Print
Purpose: To specify whether to print on both sides of a sheet of paper.
Values:
1-Sided
2-Sided
Binding Edge
-
Sets the value in increments of
1.
Long Edge Flip
Prints on both sides of a sheet
of paper to be bound by long
edge.
Short Edge Flip
Prints on both sides of a sheet
of paper to be bound by short
edge.
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Font
Purpose: To specify the default font from the fonts registered in the device.
Values:
CG Times
LetterGothic
CourierPS
CG Times It
LetterGothic It
CourierPS Ob
CG Times Bd
LetterGothic Bd
CourierPS Bd
CG Times BdIt
Albertus Md
CourierPS BdOb
Univers Md
Albertus XBd
SymbolPS
Univers MdIt
Clarendon Cd
Palatino Roman
Univers Bd
Coronet
Palatino It
Univers BdIt
Marigold
Palatino Bd
Univers MdCd
Arial
Palatino BdIt
Univers MdCdIt
Arial It
ITCBookman Lt
Univers BdCd
Arial Bd
ITCBookman LtIt
Univers BdCdIt
Arial BdIt
ITCBookmanDm
AntiqueOlv
Times New
ITCBookmanDm It
AntiqueOlv It
Times New It
HelveticaNr
AntiqueOlv Bd
Times New Bd
HelveticaNr Ob
CG Omega
Times New BdIt
HelveticaNr Bd
CG Omega It
Symbol
HelveticaNrBdOb
CG Omega Bd
Wingdings
N C Schbk Roman
CG Omega BdIt
Line Printer
N C Schbk It
GaramondAntiqua
Times Roman
N C Schbk Bd
Garamond Krsv
Times It
N C Schbk BdIt
Garamond Hlb
Times Bd
ITC A G Go Bk
GaramondKrsvHlb
Times BdIt
ITC A G Go BkOb
Courier
Helvetica
ITC A G Go Dm
Courier It
Helvetica Ob
ITC A G Go DmOb
Courier Bd
Helvetica Bd
ZapfC MdIt
Courier BdIt
Helvetica BdOb
ZapfDingbats
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Symbol Set
Purpose: To specify a symbol set for a specified font.
Values:
ROMAN-8
WIN L1
ISO-6
ISO L1
WIN L2
ISO-11
ISO L2
WIN L5
ISO-15
ISO L5
DESKTOP
ISO-17
ISO L6
PS TEXT
ISO-21
PC-8
MC TEXT
ISO-60
PC-8 DN
MS PUB
ISO-69
PC-775
MATH-8
WIN 3.0
PC-850
PS MATH
WINBALT
PC-852
PI FONT
SYMBOL
PC-1004
LEGAL
WINGDINGS
PC-8 TK
ISO-4
DNGBTSMS
Font Size
Purpose: To specify the font size for scalable typographic fonts, within the range of 4.00 to 50.00. The
default is 12.00.
Font size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch.
Note: The [Font Size] menu is only displayed for typographic fonts.
Font Pitch
Purpose: To specify the font pitch for scalable mono spaced fonts, within the range of 6.00 to 24.00. The
default is 10.00.
Font pitch refers to the number of fixed-space characters in a horizontal inch of type. For nonscheduled
mono spaced fonts, the pitch is displayed, but cannot be changed.
Note: The [Font Pitch] menu is only displayed for fixed or mono spaced fonts.
Form Line
Purpose: To set the number of lines in a page.
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Values:
64* (mm series)/
Sets the value in increments of 1.
60* (inch series)
5–128
Denotes region-specific factory default values.
The device sets the amount of space between each line (vertical line spacing) based on the [Form Line] and
[Orientation] menu items. Select the correct [Form Line] and [Orientation] before changing [Form Line].
For more information, refer to Orientation on page 156.
Quantity
Purpose: To set the default print quantity, within the range of 1 to 999. The default is 1. (Set the number of
copies required for a specific job from the print driver. Values selected from the print driver always override
values selected from the control panel.)
Image Enhance
Purpose: To specify whether to enable the Image Enhance feature, which makes the boundary line
between black and white smoother to decrease jagged edges and enhance the visual appearance.
Values:
Off
Disables the Image Enhance feature.
On
Enables the Image Enhance feature.
Hex Dump
Purpose: To help isolate the source of a print job problem. With [Hex Dump] selected, all data sent to the
device is printed in hexadecimal and character representation. Control codes are not executed.
Values:
Disable
Disables the Hex Dump feature.
Enable
Enables the Hex Dump feature.
Draft Mode
Purpose: To save toner by printing in the draft mode. The print quality is reduced when you print in the
draft mode.
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Values:
Disable
Does not print in the draft mode.
Enable
Prints in the draft mode.
Line Termination
Purpose: To add the line termination commands.
Values:
Off
The line termination command is not added.
CR=CR, LF=LF, FF=FF
Add-LF
The LF command is added.
CR=CR-LF, LF=LF, FF=FF
Add-CR
The CR command is added.
CR=CR, LF=CR-LF, FF=CR-FF
CR-XX
The CR and LF commands are added.
CR=CR-LF, LF=CR-LF, FF=CR-FF
Output Color
Purpose: To specify the color mode to Color or Black and White. This setting is used for a print job that does
not specify a print mode.
Values:
Black and White
Prints in the black and white mode.
Color
Prints in the color mode.
Ignore Form Feed
Purpose: To specify whether to ignore blank pages that only contain Form Feed control codes.
Values:
Off
Disables the Ignore Form Feed feature.
On
Enables the Ignore Form Feed feature.
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Network Setup
Use the [Network Setup] menu to change the device settings affecting jobs sent to the device through the
network.
Note: Bold values are the factory default menu settings.
Ethernet
Purpose: To confirm or specify network settings.
IP Mode
Purpose: To configure the IP mode.
Values:
Dual Stack
Uses both IPv4 and IPv6 to set the IP address.
IPv4 Mode
Uses IPv4 to set the IP address.
IPv6 Mode
Uses IPv6 to set the IP address.
TCP/IP
Purpose: To configure TCP/IP settings.
Values:
Get IP Address
DHCP/AutoIP
Sets the IP address automatically. A random value in the
range of "169.254.1.0" to "169.254.254.255" that is not
currently in use on the network is set as the IP address.
The subnet mask is set as "255.255.0.0".
BOOTP
Sets the IP address using BOOTP.
RARP
Sets the IP address using RARP.
DHCP
Sets the IP address using DHCP.
Panel
Use this option when you want to set the IP address
manually on the control panel.
IP Address
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When an IP address is being set manually, the IP is
allocated to the device using the format
"nnn.nnn.nnn.nnn". Each octet that makes up
"nnn.nnn.nnn.nnn" is a value in the range of "0" to "254".
"127" and any value in the range of "224" to "254" cannot
be specified for the first octet of a gateway address.
Tools
Subnet Mask
When an IP address is being set manually, the subnet
mask is specified using the format "nnn.nnn.nnn.nnn".
Each octet that makes up "nnn.nnn.nnn.nnn" is a value in
the range of "0" to "255". "255.255.255.255" cannot be
specified as the subnet mask.
Gateway Address
When an IP address is being set manually, the gateway
address is specified using the format "nnn.nnn.nnn.nnn".
Each octet that makes up "nnn.nnn.nnn.nnn" is a value in
the range of "0" to "254. "127" and any value in the range
of "224" to "254" cannot be specified for the first octet of
a gateway address.
IPsec
Note: IPsec feature is available only when IPsec is enabled on CentreWare Internet Services.
Purpose: Disables IPsec.
Value:
Disable
Disables IPsec.
Connection Speed
Note: Connection Speed feature is available only when the device is connected using the network.
Purpose: To specify the communication speed and the duplex settings of Ethernet. The change becomes
effective after the device is turned off and then on again.
Values:
Auto
Detects the Ethernet settings automatically.
10BASE-T Half
Uses 10BASE-T Half-duplex.
10BASE-T Full
Uses 10BASE-T Full-duplex.
100BASE-TX Half
Uses 100BASE-TX Half-duplex.
100BASE-TX Full
Uses 100BASE-TX Full-duplex.
Protocols
Purpose: To enable or disable each protocol. The change becomes effective after the device is turned off
and then on again.
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Values:
LPD
Disable
Disables the Line Printer Daemon (LPD) port.
Enable
Enables the LPD port.
Disable
Disables the Port9100 port.
Enable
Enables the Port9100 port.
Disable
Disables FTP port.
Enable
Enables FTP port.
Disable
Disables IPP port.
Enable
Enables IPP port.
Disable
Disables WSD print.
Enable
Enables WSD print.
Disable
Disables WSD scan.
Enable
Enables WSD scan.
Disable
Disables the Simple Network Management Protocol
(SNMP) UDP port.
Enable
Enables the SNMP UDP port.
Disable
Disables the Status Messenger feature.
Enable
Enables the Status Messenger feature.
Disable
Disables an access to CentreWare Internet Services
embedded in the device.
Enable
Enables an access to CentreWare Internet Services
embedded in the device.
Disable
Disables Bonjour (mDNS).
Enable
Enables Bonjour (mDNS).
Disable
Disables Telnet.
Enable
Enables Telnet.
Update Address
Book
Disable
Disables Update Address Book.
Enable
Enables Update Address Book.
HTTP-SSL/TLS*
Disable
Disables HTTP-SSL/TLS.
Enable
Enables HTTP-SSL/TLS.
Port9100
FTP
IPP
WSD Print
WSD Scan
SNMP UDP
StatusMessenger
InternetServices
Bonjour (mDNS)
Telnet
Note: [HTTP-SSL/TLS] is available only when a certificate is created using CentreWare Internet
Services. For information on creating a certificate, refer to the online Help of CentreWare Internet
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Services.
Advanced Settings
Purpose: To specify advanced network settings.
IP Filter
Note: IP Filter feature is available only when [Protocols] is set to [LPD] or [Port9100].
Purpose: To block data received from certain IP addresses through the network. You can set up to five IP
addresses. The change becomes effective after the device is turned off and then on again.
Values:
n (n is 1–5)
IP Address
Sets the IP address for Filter n.
Subnet Mask
Sets the address mask for Filter n.
Mode
Not Active
Disables the IP Filter feature for Filter
n.
Accept
Accepts an access from the specified
IP address.
Reject
Rejects an access from the specified
IP address.
802.1x
Note: 802.1x feature is available only when the device is connected using LAN cable and the 802.1x
authentication is enabled using CentreWare Internet Services. For information on setting 802.1x, refer
to the online Help of the CentreWare Internet Services.
Purpose: To disable 802.1x authentication. The change becomes effective after the device is turned off and
then on again.
Values:
Disable
Disables 802.1x.
Reset Network Setup
Purpose: To initialize network data stored in non-volatile memory (NVM). After executing this function and
rebooting the device, all network settings are reset to their default values.
Values:
Reset
Initializes the network data stored in NVM.
Delete All Certificates
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Purpose: To delete all certificates.
Fax Settings
Use the Fax Settings menu to configure the basic fax settings.
Note: Bold values are the factory default menu settings.
Fax Line Settings
Purpose: To configure basic settings for the fax line.
Fax Number
Purpose: To set the fax number of the device, which will be printed on the header of a fax message.
Region
Purpose: To select the region where the device is used.
Values:
Unknown
Australia
China
Hong Kong
Indonesia
Malaysia
New Zealand
Philippines
Singapore
South Korea
Thailand
Vietnam
Company Name
Purpose: To set the sender name to be printed on the header on faxes.
Line Type
Purpose: To select the default line type.
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Values:
PSTN
Uses PSTN.
PBX
Uses PBX.
Line Monitor
Purpose: To set the volume of the line monitor, which audibly monitors a transmission through the internal
speaker until a connection is made.
Values:
•
Off
Turns off the volume of the line monitor.
Min
Sets the volume of the line monitor to minimum.
Middle
Sets the volume of the line monitor to middle.
Max
Sets the volume of the line monitor to maximum.
DRPD Pattern
Purpose: To provide a separate number for faxing with a distinctive ring pattern.
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Values:
Pattern1–7
DRPD is a service provided by some telephone companies. DRPD patterns
are specified by your telephone company. The patterns provided with the
device are shown below:
Pattern1
Pattern2
Pattern3
Pattern4
Pattern5
Pattern6
Pattern7
Ask your telephone company which pattern you need to select to use this
service. For example, Pattern7 is the New Zealand FaxAbility distinctive
ringing pattern: rings for 400 ms, stops for 800 ms, rings for 400 ms and
stops for 1400 ms. This pattern is repeated over and over again. This device
only responds to Distinctive Alert cadence(s) DA4 in New Zealand.
Extel Hook Threshold
Purpose: To select the external telephone hook detection threshold for the condition in which a telephone
line is not being used.
Values:
Lower
Sets the external telephone hook detection threshold
to Lower.
Normal
Sets the external telephone hook detection threshold
to Normal.
Higher
Sets the external telephone hook detection threshold
to Higher.
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Incoming Defaults
Purpose: To configure settings for incoming fax.
Receive Mode
Purpose: To select the default fax receiving mode.
Values:
TEL Mode
Automatic fax reception is turned off. You can receive a fax by picking up
the handset of the external phone and then pressing the remote receive
code, or by selecting [Manual Receive] in [OnHook] to [On] (you can hear
voice or fax tones from the remote device) and then pressing the <Start>
button. For more information on [Manual Receive], refer to Receiving a
Fax Manually in the TEL Mode on page 114.
Fax Mode
Automatically receives faxes.
TEL/FAX Mode
When the device receives an incoming fax, the external telephone rings
for the time specified in [Auto Answer TEL/FAX], and then the device
automatically receives a fax. If an incoming call is not a fax, the device
beeps from the internal speaker indicating that the call is a telephone
call.
Ans/FAX Mode
This mode is used when this device shares a telephone line with an
answering device for example. This device monitors fax signals and
receives faxes, if a fax reception sound is detected. If the phone
communication in your region is serial, this mode is not supported.
DRPD Mode
Before using the Distinctive Ring Pattern Detection (DRPD) option, a
distinctive ring service must be installed on your telephone line by the
telephone company. After the telephone company has provided a
separate number for faxing with a distinctive ring pattern, configure the
fax setup to monitor for that specific ring pattern.
Ring Tone Volume
Purpose: To set the volume of the ring tone, which indicates that an incoming call is a telephone call
through the internal speaker when [Receive Mode] is set to [TEL/FAX Mode].
Values:
Off
Turns off the volume of the ring tone.
Min
Sets the volume of the ring tone to minimum.
Middle
Sets the volume of the ring tone to middle.
Max
Sets the volume of the ring tone to maximum.
Auto Answer Setup
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Purpose: To configure settings for automatic fax reception.
Values:
Auto Answer Fax
0
0–255
Auto Answer
TEL/FAX
6
Auto Answer
Ans/FAX
21
0–255
0–255
Sets the interval at which the device goes into the fax
receive mode after receiving an incoming call. The
value is set in increments of 1 second.
Sets the interval at which the device goes into the fax
receive mode after the external telephone receives an
incoming call. The value is set in increments of 1
second.
Sets the interval at which the device goes into the fax
receive mode after the external answering device
receives an incoming call. The value is set in
increments of 1 second.
Junk Fax Filter
Purpose: To reject unwanted faxes by accepting faxes only from the fax numbers registered in the Fax
Address Book.
Values:
Off
Does not reject faxes sent from unwanted numbers.
On
Rejects faxes sent from unwanted numbers.
Secure Receive
Note: Secure Receive feature is available only when [Panel Lock Set] is set to [Enable].
Purpose: To specify whether to require a passcode to receive faxes, and to set or change the passcode.
Values:
Secure Receive Set
Change Passcode*
Disable
Does not require a passcode to
receive faxes.
Enable
Requires a passcode to receive faxes.
0000–9999
Sets or changes the passcode
required to receive faxes.
* This item is available only when [Secure Receive Set] is set to [Enable].
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Forward Settings
Notes:
•
•
The [Print and Email] feature is available only when Email information and Forwarding Email
Address are registered. For information on Email, refer to EMail Settings on page 141 and
information on Forwarding Email Address, refer to the online Help of CentreWare Internet
Services.
The [Forward to Server] and [Print and Forward to Server] features are available only when
information about shared folders and servers are registered in Forward to Server Settings. For
more information on shared folders on servers, refer to Using a Scanner on the Network on
page 131. For more information on Forward to Server Settings, refer to the online Help of
CentreWare Internet Services.
Purpose: To set whether to forward incoming faxes to a specified destination.
Values:
Off
Does not forward incoming faxes.
Forward
Forwards incoming faxes to a specified destination.
Prints incoming faxes if an error occurs during the
transfer.
Print and Forward
Forwarding Number
Prints incoming faxes and also forwards them to a
specified destination.
Specifies the fax number of the destination to which
incoming faxes will be forwarded.
Print and Email
Prints incoming faxes and also forward them to a
specified email address.
Forward to Server
Forwards incoming faxes to a specified server.
Print and Forward to Server
Prints incoming faxes and also forwards them to a
specified server.
Receive Size
Purpose: To restrict the paper size incoming faxes are printed.
Values:
Auto
The device prints incoming faxes by selecting the tray containing the
paper of the correct size.
A4
The device restricts incoming faxes to A4 size (210 mm width).
A4/B4
The device restricts incoming faxes to A4 size (210 mm width) and B4
size (257 mm width).
A4/B4/A3
The device restricts incoming faxes to A4 size (210 mm width), B4 size
(257 mm width), and A3 size (297 mm width).
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2-Sided Print
Purpose: To set the 2-sided printing for fax.
Values:
Off
Does not perform 2-sided printing.
On
Performs 2-sided printing.
Remote Receive
Purpose: To receive a fax by pressing a remote receive code on the external telephone after picking up the
handset of the telephone.
Values:
Off
Does not receive a fax by pressing a remote receive
code on the external telephone.
On
Remote Receive
Tone
Receives a fax by pressing a remote receive code on
the external telephone.
Specifies the tone in two digits to start Remote
Receive.
Discard Size
Purpose: To set the device to discard images or any text at the bottom of a fax page when the entire page
does not fit the output paper.
Values:
Off
Prints excess images or text at the bottom of a fax page without
discarding it.
On
Discards any excess images or text.
Auto Reduction
Automatically reduces a fax page to fit it onto the appropriate paper size.
Transmission Defaults
Purpose: To configure settings for transmitting fax.
Auto Redial Setup
Purpose: To configure settings for automatic redial.
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Values:
Number of Redial
3
Sets the number of redial attempts to make when the
destination fax number is busy. If you enter 0, the
device will not redial. The value is set in increments of
1.
0–9
Redial Interval
1
Sets the interval between redial attempts. The value is
set in increments of 1 minute.
1–15
Interval Timer
8
Sets the interval between re-send attempts. The value
is set in increments of 1 second.
3–255
Dial Type
Purpose: To select the dialing type.
Values:
PB
Uses tone dialing.
DP (10PPS)
Sets DP (10PPS) (Dial Pulse, 10 Pulse Per Second) as the dial type.
DP (20PPS)
Sets DP (20PPS) (Dial Pulse, 20 Pulse Per Second) as the dial type.
Prefix Dial
Purpose: To select whether to set a prefix dial number.
Values:
Off
-
Does not set a prefix dial number.
On
-
Sets a prefix dial number.
Prefix Dial Number
Sets a prefix dial number of up to five digits. This
number dials before any auto dial number is started. It
is useful for accessing the Private Automatic Branch
Exchange (PABX).
Fax Cover Page
Purpose: To set whether to attach a cover page to faxes.
Values:
Off
Does not attach a cover page to faxes.
On
Attaches a cover page to faxes.
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Send Header
Purpose: To print the information of the sender on the header of the faxes.
Values:
Off
Does not print the sender's information on the header
of faxes.
On
Prints the sender's information on the header of faxes.
ECM
Purpose: To set whether to enable or disable the Error Correction Mode (ECM). To use the ECM, the remote
devices must also support the ECM.
Values:
Off
Disables the ECM.
On
Enables the ECM.
Modem Speed
Purpose: To adjust the fax modem speed when a fax transmission or reception error occurs.
Values:
2.4 Kbps
4.8 Kbps
9.6 Kbps
14.4 Kbps
33.6 Kbps
Display Manual Fax Recipients
Purpose: To set whether to display the fax number of the recipient on the sending fax screen when
manually sending a fax.
Values:
Off
Does not display the fax number when manually
sending a fax.
On
Displays the fax number when manually sending a fax.
Fax Reports
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Purpose: To configure settings for fax reports.
Fax Activity
Purpose: To set whether to automatically print a Fax Activity Report after every 50 incoming and outgoing
fax communications.
Values:
Auto Print
Automatically prints a Fax Activity Report after every 50 incoming and
outgoing fax communications.
No Auto Print
Does not automatically print a Fax Activity Report after every 50
incoming and outgoing fax communications.
Fax Transmit
Purpose: To set whether to print a transmission result after a fax transmission.
Values:
Print Always
Prints a transmission report after every fax transmission.
Print On Error
Prints a transmission report only when an error occurs.
Print Disable
Does not print a transmission report after a fax transmission.
Fax Broadcast
Purpose: To set whether to print a transmission result after a fax transmission to multiple destinations.
Values:
Print Always
Prints a broadcast report after every fax broadcast.
Print On Error
Prints a broadcast report only when an error occurs.
Print Disable
Does not print a broadcast report after a fax broadcast to multiple
destinations.
Fax Protocol
Purpose: To set whether to print the protocol monitor report, which helps you identify the cause of a
communication problem.
Values:
Print Always
Prints a protocol monitor report after every fax transmission.
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Print On Error
Prints the protocol monitor report only when an error occurs.
Print Disable
Does not print the protocol monitor report.
System Settings
Use [System Settings] to configure a variety of device features.
Note: Bold values are the factory default menu settings.
General
Purpose: To configure general settings for the device.
Power Saver
Purpose: To specify the time for transition to Power Saver mode.
Values:
Low Power Timer
1 min
1–150 min
Sleep Timer
0 min
0–60 min
Specifies the time taken by the device to enter Low
Power mode after it finishes a job.
Specifies the time taken by the device to enter Sleep
mode after it has entered Low Power mode.
When you specify 1 minutes for [Low Power Timer], the device enters Power Saver mode 1 minutes after it
finishes a job. This uses much less energy, but requires more warm-up time for the device. Specify 1
minutes if the device shares an electrical circuit with room lighting and you notice lights flickering.
Select a high value if the device is in constant use. In most circumstances, this keeps the device ready to
operate with minimum warm-up time. Select a value between 1 and 60 minutes for [Low Power Timer] if
you want a balance between energy consumption and a shorter warm-up period.
The device automatically returns to the standby mode from the Power Saver mode when it receives data
from the computer or remote fax device, while keeping the touch screen turned off to save power. Pressing
the <Power Saver> button on the control panel changes the status of the device to the standby mode and
lights up the touch screen.
Date & Time
Purpose: To specify the date and time formats.
Values:
Time Zone
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Sets the time zone.
Tools
Date
Format
-
Sets the date depending on the [Format] settings.
YYYY/MM/DD
Sets the date format.
DD/MM/YYYY
MM/DD/YYYY
Time
Format
-
Sets the time.
12 Hour
Sets the time in 12-hour format.
24 Hour
Sets the time in 24-hour format.
Measurements
Purpose: To specify the default measurement unit displayed after the numeric value on the control panel.
Values:
Millimeters (mm)
Selects millimeter as the default measurement unit.
Inches (")
Selects inch as the default measurement unit.
Original Size Detected
Purpose: To specify the size of paper to be automatically detected when you use standard sizes of a
document or the device is set to detect sizes of a document.
Note: The settings only affect the scanning from the document feeder.
Values:
Paper Size Settings
Switch Paper Size 1
Switch Paper Size 2
A/B Series (8K/16K)
A/B series documents are automatically detected.
Inch Series
Inch series documents are automatically detected.
8.5 x 13"
Sets 8.5 x 13" as the alternative document size that
can be detected automatically.
8.5 x 14"
Sets 8.5 x 14" as the alternative document size that
can be detected automatically.
B5
Sets B5 as the alternative document size that can be
detected automatically.
16K
Sets 16K as the alternative document size that can be
detected automatically.
Display Brightness
Purpose: To adjust the screen brightness of the control panel.
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Values:
5
Sets the brightness in 10 levels, with 10 being the brightest.
1–10
Audio
Purpose: To configure settings for tones emitted by the device during operation or when a warning
message appears.
Values:
Panel Select Tone
Off
Does not emit a tone when the control panel input is
correct.
Soft
Emits a tone when the control panel entry is correct.
Normal
Loud
Panel Alert Tone
Off
Does not emit a tone when the control panel entry is
incorrect.
Soft
Emits a tone when the control panel entry is incorrect.
Normal
Loud
Device Ready Tone
Off
Does not emit a tone when the device is ready to
process a job.
Soft
Emits a tone when the device is ready to process a
job.
Normal
Loud
Copy Job Tone
Off
Does not emit a tone when a copy job is complete.
Soft
Emits a tone when a copy job is complete.
Normal
Loud
Non-Copy Job Tone
Off
Does not emit a tone when a job other than a copy
job is complete.
Soft
Emits a tone when a job other than a copy job is
complete.
Normal
Loud
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Fault Tone
Off
Does not emit a tone when a job ends abnormally.
Soft
Emits a tone when a job ends abnormally.
Normal
Loud
Alert Tone
Off
Does not emit a tone when a problem occurs.
Soft
Emits a tone when a problem occurs.
Normal
Loud
Out of Paper
Off
Does not emit a tone when the device runs out of
paper.
Soft
Emits a tone when the device runs out of paper.
Normal
Loud
Low Toner Alert
Off
Does not emit a tone when a toner is low.
Soft
Emits a tone when a toner is low.
Normal
Loud
Auto Clear Alert
Off
Does not emit a tone 5 seconds before the device
performs auto clear.
Soft
Emits a tone 5 seconds before the device performs
auto clear.
Normal
Loud
All Tones
Off
Disables all the alert tones.
Soft
Sets the volume of all the alert tones at once.
Normal
Loud
Low Toner Alert Message
Purpose: To specify whether to show the alert message when the toner is low.
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Values:
Off
Does not show the alert message when the toner is low.
On
Shows the alert message when the toner is low.
OffHook Wake Up
Purpose: To specify whether to wake up from the Low Power or Sleep mode when you pick up the handset
of the external telephone.
Values:
Off
Does not wake up from the Low Power or Sleep mode when you pick up
the handset of the external telephone.
On
Wakes up from the Low Power or Sleep mode when you pick up the
handset of the external telephone.
Auto Job History
Purpose: To automatically print a job history report after every 20 jobs.
Values:
Off
Does not automatically print a job history report.
On
Automatically prints a job history report.
The job history report can also be printed using the [Report/List] menu.
Fax Server Address Book
Purpose: To specify whether to search the phone numbers from the Address Book for the LDAP server.
Values:
Off
Does not search the phone numbers from the Address Book for the LDAP
server.
On
Searches the phone numbers from the Address Book for the LDAP server.
Note: You can search the phone numbers only from the local Address Book when [Fax Server Address
Book] is set to [Off].
Email Server Address Book
Purpose: To specify whether to search the email addresses from the Address Book for the LDAP server.
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Values:
Off
Does not search the email addresses from the Address Book for the LDAP
server.
On
Searches the email addresses from the Address Book for the LDAP server.
Note: You can search the email addresses only from the Address Book that is local when [Email Server
Address Book] is set to [Off].
Power on Wizard
Purpose: To perform initial setup for the device.
Max Email Size
Purpose: To specify the maximum email size.
Values:
Max Email Size
2048 KB
50–16384 KB
Timers
Purpose: To configure timer settings.
Control Panel
Purpose: To automatically reset the settings for Copy, Scan, Fax, Email, or Print to the default settings and
return to the standby mode after you do not specify any settings for the specified time.
Values:
45 Seconds
1 Minute
2 Minutes
3 Minutes
4 Minutes
Fault Timeout
Purpose: To specify the amount of time the device waits before canceling a job that stops abnormally. The
print job is canceled if the time-out time is exceeded.
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Values:
Off
Disables the fault time-out.
On
60 sec
3–300 sec
Sets the amount of time the device
waits before canceling a job that stops
abnormally.
Output Settings
Purpose: To configure settings concerning output from the device.
Default Paper Size
Purpose: To specify the default paper size.
Values:
A4*
8.5 x 11*
* The default for [Default Paper Size] varies depending on region-specific factory default.
Print ID
Purpose: To specify a location where the user ID is printed.
Values:
Off
Does not print the user ID.
Top Left
Prints the user ID on the top left of the page.
Top Right
Prints the user ID on the top right of the page.
Bottom Left
Prints the user ID on the bottom left of the page.
Bottom Right
Prints the user ID on the bottom right of the page.
Note: When you print on DL size paper, a part of the user ID may not be printed correctly.
Print Text
Purpose: To specify whether the device outputs PDL data, which is not supported by the device, as text
when the device receives it. Text data is printed on A4 or Letter size paper.
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Values:
Off
Does not print the received data.
On
Prints the received data as text data.
Banner Sheet
Note: Banner Sheet feature is available only when the One Tray Module (optional) is installed on the
device.
Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is
loaded.
Values:
Insert Position
Specify Tray
Off
Does not print the banner sheet.
Front
Inserted before the first page of every copy.
Back
Inserted after the last page of every copy.
Front & Back
Inserted before the first page of every copy and after
the last page of every copy.
Tray5 (Bypass)
The banner sheet is loaded in the Tray 5 (bypass).
Tray1
The banner sheet is loaded in Tray 1.
Tray2
The banner sheet is loaded in Tray 2.
Substitute Tray
Purpose: Specifies whether to use paper of a different size when the paper that is loaded in the specified
tray does not match the paper size settings for the current job.
Values:
Off
No tray size substitute accepted.
Larger Size
Substitutes paper of next largest size. When there is no larger paper size,
the device substitutes paper of nearest size.
Nearest Size
Substitutes paper of nearest size.
Use Tray5 (Bypass)
Substitutes paper from Tray5 (Bypass).
Letterhead 2-Sided
Purpose: To specify whether to print on both sides when using letterhead.
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Values:
Disable
Does not print on both sides of letterhead.
Enable
Prints on both sides of letterhead.
Report 2-Sided Print
Purpose: To specify whether to print reports on both sides of a sheet of paper.
Values:
1-Sided
Prints reports on one side of a sheet of paper.
2-Sided
Prints reports on both side of a sheet of paper.
Copy Auditron
Purpose: To specify whether to limit the copy functions that can be used per user by Auditron
authentication.
Values:
Off
Does not limit functions by Auditron authentication.
On
Limits functions by Auditron authentication.
Print Auditron
Purpose: To specify whether to limit the print functions that can be used per user by Auditron
authentication.
Values:
Off
Does not limit functions by Auditron authentication.
On
Limits functions by Auditron authentication.
No Account User Print
Purpose: To specify whether to permit the printing of data without authentication information.
Values:
Off
Does not permit non-account user to print the data.
On
Permits non-account user to print the data.
Auto Color To Mono Print
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Purpose:
To specify whether to automatically change the color of the print jobs requested to be printed in color into
black and white.
Values:
Off
Prints color print jobs as requested.
On
Prints color print jobs in black and white.
Maintenance
Use the [Maintenance] menu to initialize the NV (non-volatile) memory, configure the plain paper quality
adjustment settings, and configure the security settings.
Note: Bold values are the factory default menu settings.
Adjust Paper Type
Purpose: To specify paper density settings.
Values:
Plain
Lightweight
Heavyweight
Labels
Lightweight
Heavyweight
Adjust Transfer Belt Unit
Purpose: To adjust the transfer bias when ghosting occur. (The ghost image may be the image of the
previous page, or a part of the page currently printing.)
Values:
0
If faint ghosts appear, try to decrease the value.
(Lighten) -5 to +5
(Darken)
Adjust 2nd BTR
Purpose: To specify the transfer roll voltage adjustment for each paper type.
The default settings may not give the best output on all paper types. If you see mottles on the print
output, try to increase the voltage. If you see white spots on the print output, try to decrease the voltage.
Note: The print quality changes depending on the setting values you select for this item.
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Values:
Plain (60–90 g/m2)
0
-5 to +10
Bond (90–105 g/m2)
0
-5 to +10
Recycled (60–89 g/m2)
0
-5 to +10
Heavyweight (HW)
(106–169 g/m
2)
Extra Heavyweight
2
0
-5 to +10
0
(170–256 g/m )
-5 to +10
Gloss (106–169 g/m2)
0
-5 to +10
Heavyweight Gloss
0
(170–256 g/m2
-5 to +10
Labels (106–256 g/m2)
0
)
-5 to +10
Postcard
0
-5 to +10
Envelope
0
-5 to +10
Adjust Alignment
Purpose: To adjust the alignment of the printed image.
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Values:
Adjust Lead/Side
Regi
Tray 5
(Bypass)
Lead Regi (X)
0.0 mm
-2.0 to 2.0 mm
Side Regi (Y)
0.0 mm
-2.0 to 2.0 mm
Tray 1
Lead Regi (X)
0.0 mm
-2.0 to 2.0 mm
Side Regi (Y)
0.0 mm
-2.0 to 2.0 mm
Tray 2*
Lead Regi (X)
0.0 mm
-2.0 to 2.0 mm
Side Regi (Y)
0.0 mm
-2.0 to 2.0 mm
Duplex Module
Lead Regi (X)
0.0 mm
-2.0 to 2.0 mm
Side Regi (Y)
0.0 mm
-2.0 to 2.0 mm
Adjust Squareness
Squareness
0.0 mm
-1.0 to 1.0 mm
* [Tray 2] is available only when the One Tray Module (optional) is installed.
Auto Registration
Purpose: To perform color registration adjustment.
Quick Density Adjust
Purpose: To perform quick density adjustment.
Initialize NVM
Purpose: To initialize the non-volatile (NV) memory for system parameters, Address Book data for fax, or
Address Book data for scan. After executing this function and rebooting the device, the menu parameters
or data, except the parameters for the network, are reset to their factory default values.
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Values:
Fax Settings
Initialize
Initializes the fax number entries in
the Address Book.
Scan Settings
Initialize
Initializes the email and server
address entries in the Address Book.
System Settings
Initialize
Initializes the system parameters.
Initialize Print Meter
Purpose: To initialize the print meter of the device. When the print meter is initialized, the meter count is
reset to zero.
Value:
Initialize
Initializes the print meter.
Non-Genuine Toner
Purpose: To use toner cartridge of another manufacturer.
Note: Using a non-Xerox toner cartridge may severely damage the device. The warranty does not
cover damages caused by using non-Xerox toner cartridges.
Values:
Off
Does not use toner cartridge of another manufacturer.
On
Uses toner cartridge of another manufacturer.
Adjust Altitude
Purpose: To specify the altitude of the location where the device is installed.
The discharge phenomenon for charging the photo conductor varies with barometric pressure.
Adjustments are performed by specifying the altitude of the location where the device is being used.
Note: An incorrect altitude adjustment setting leads to problems such as poor printing quality and
incorrect indication of remaining toner.
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Values:
0m
1000 m
Sets the altitude of the location where the device is
installed.
2000 m
3000 m
4000 m
5000 m
Clear Job History
Purpose: To clear the job history of all finished jobs.
Adjust TouchScreen
Purpose: To calibrate the control panel.
Secure Settings
Use the [Secure Settings] menu to set a passcode to limit access to the menus. This prevents items from
being changed accidentally.
Note: Bold values are the factory default menu settings.
Panel Lock
Purpose: To set a limited access to [Admin Settings] with a passcode, and to set or change the passcode.
Note: For more information, refer to Executing Calibration on page 214.
Values:
Panel Lock Set
Change Passcode*
Disable
Disables passcode protection for [Admin Settings].
Enable
Enables passcode protection for [Admin Settings].
0000–9999
Sets or changes the passcode required to access
[Admin Settings].
This item is available only when [Panel Lock Set] is set to [Enable].
Service Lock
Note: Service Lock feature is available only when [Panel Lock Set] is set to [Enable]. For more
information, refer to Limiting Access to Copy, Fax, and Scan on page 220.
Purpose: To specify whether to enable or disable each of the device services, or to require a passcode to use
the services.
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Values:
Copy
Email
Fax
Send via Fax Driver
Scan To Network
Scan To WSD*
PC Scan
ID Card Copy
189
Enabled
Enables the Copy service.
Password
Locked
Enables the Copy service, but requires a passcode to use
the service.
Color
Password
Locked
Enables the Copy service with a color mode, but requires a
passcode.
Disabled
Disables the Copy service.
Enabled
Enables the Email service.
Password
Locked
Enables the Email service, but requires a passcode to use
the service.
Disabled
Disables the Email service.
Enabled
Enables the Fax service.
Password
Locked
Enables the Fax services, but requires a passcode to send
faxes (does not require a passcode to receive incoming
faxes).
Disabled
Disables the Fax service (the device will not send or receive
faxes).
Enable
Enables the Send via Fax Driver service.
Disable
Disables the Send via Fax Driver service.
Enabled
Enables the Scan To Network service.
Password
Locked
Enables the Scan To Network service, but requires a
passcode to use the service.
Disabled
Disables the Scan To Network service.
Enabled
Enables the Scan To WSD Scan service.
Password
Locked
Enables the Scan To WSD Scan service, but requires a
passcode to use the service.
Disable
Disables the Scan To WSD Scan service.
Enabled
Enables the PC Scan service.
Password
Locked
Enables the PC Scan service, but requires a passcode to
use the service.
Disabled
Disables the PC Scan service.
Enable
Enables the ID Card Copy service.
Disable
Disables the ID Card Copy service.
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* WSD stands for Web Services on Devices.
Edit Email From Field
Purpose: To specify whether to enable editing of the transmission source when you use Scan to Email.
Values:
Disable
Disables editing of the transmission source.
Enable
Enables editing of the transmission source.
Confirm Recipients
Note: If [Confirm Recipients] menu is set to [Confirm Recipient], recipients can only be selected from
the address book. You cannot directly enter an address or fax number.
Purpose: To specify whether to confirm the recipient before sending a fax or scan.
Values:
No Confirmation
Does not display a screen to reconfirm the recipient
before the job is actually sent.
Confirm Recipient
Displays a screen to reconfirm the recipient before the
job is actually sent.
Domain Filtering
Note: Set the domains from SMTP Domain Filtering on CentreWare Internet Services.
Purpose: To specify whether to only send emails to specified domains.
Values:
Disable
Disables Domain Filtering.
Enable
Only allows emails to be sent to specified domains.
Software Download
Purpose: To enable or disable download of firmware updates.
Values:
Disable
Disables firmware updates.
Enable
Enables firmware updates.
Display Network Information
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Purpose: To show or hide network information in the message field of the Services Home screen.
Value:
Show IPv4 Address
Shows the IPv4 address of the device on the <Services Home> screen.
Show Host Name
Shows the host name of the device on the Services Home screen.
Hide Network
Information
Does not show network information on the Services Home screen.
Login Attempts
Note: Login Attempts feature is available only when [Panel Lock Set] is set to [Enable].
Purpose: To specify the number of error entry attempts allowed when you log in as an administrator in the
[Admin Settings] and [Report/List] menu.
Values:
Off
Does not allow an administrator to log in after one
error entry attempt.
On
5
1–10
Sets the number of error entry attempts allowed when
an administrator logs in.
Default Settings
Use the [Default Settings] menu to modify the defaults for the Copy, Scan Menu, or Fax.
Copy Defaults
Purpose: To modify the defaults for the Copy menu.
Note: Bold values are the factory default menu settings.
Output Color
Purpose: To select color or black and white copying.
Values:
Full Color
Copies in color mode.
Black & White
Copies in black and white mode.
Select Tray
Purpose: To specify the input tray.
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Values:
Auto
The paper is fed from an automatically selected tray.
Tray5 (Bypass)
The paper is fed from Tray 5 (bypass).
Tray1
The paper is fed from Tray 1.
Tray2*
The paper is fed from Tray 2.
* [Tray2] is available only when the One Tray Module (optional) is installed.
Collation
Purpose: To sort the copy job.
Values:
Auto
Automatically determines which output mode for the copy job.
Collated
Sorts the copy job.
Uncollated
Does not sort the copy job.
Reduce/Enlarge
Purpose: To set the default copy reduction/enlargement ratio.
Values:
mm series
100%
Auto%
50% A3  A5
70% A3  A4, B4  B5
81% B4  A4, B5  A5
86% A3  B4, A4  B5
115% B4  A3, B5  A4
122% A4  B4, A5  B5
141% A4  A3, B5  B4
200% A5  A3
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inch series
100%
Auto%
64% 8.5 x 11"  5.5 x 8.5"
70% A3  A4, B4  B5
78% 8.5 x 14"  8.5 x 11"
94% A3  11 x 17", A4  8.5 × 11"
129% 8.5 x 11"  8.5 x 14"
141% A4  A3, B5  B4
180% 4 x 6"  8.5 x 11"
200% A5  A3
Note: You can also use the number pad to input the desired zoom ratio from 25% to 400%, or select
[
] to enlarge the zoom ratio or select [
] to reduce the zoom ratio in 1% intervals.
* This item is available only when [Pages Per Side] is set to [Off] or [Manual].
Original Size
Purpose: To specify the default document size.
Values:
mm series
Auto
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
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16K (195 x 270 mm)
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
inch series
Auto
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
16K (195 x 270 mm)
Note: When [Auto] is selected, the device assumes that the document size is the size of the print
media loaded in Tray 1 or Tray 5 (bypass).
Original Type
Purpose: To select the copy image quality.
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Values:
Photo & Text
Suitable for documents with both text and photos/gray tones.
Text
Suitable for documents with text.
Photo
Suitable for documents with photos.
Lighten/Darken
Purpose: To set the default copy density level.
Values:
Darken +3
Darken +2
Makes the copy darker than the original. Works well with light print or
faint pencil markings.
Darken +1
Normal
Works well with standard typed or printed documents.
Lighten +1
Makes the copy lighter than the original. Works well with dark print.
Lighten +2
Lighten +3
Sharpness
Purpose: To set the default sharpness level.
Values:
Sharpen
Makes the copy sharper than the original.
Normal
Does not make the copy sharper or softer than the original.
Soften
Makes the copy softer than the original.
Saturation
Purpose: To set the default color saturation level.
Values:
Vivid
Increases the color saturation to brighten the color of the copy.
Normal
The color saturation is the same as the original.
Pastel
Decreases the color saturation to lighten the color of the copy.
Auto Background Suppression
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Purpose: To suppress the background of the original to enhance text on the copy.
Values:
Off
Does not suppress the background.
On
Suppresses the background of the original to enhance text on the copy.
Auto Background Suppression Level
Purpose:
To specify the default background suppression level.
Values:
Normal
Sets the background suppression level to [Normal].
Higher
Sets the background suppression level to [Higher].
Highest
Sets the background suppression level to [Highest].
Color Balance
Purpose:
To specify the default color balance level within the range of -3 to +3.
Values:
Yellow
Shadows
0
Sets the color balance level of low density yellow.
-3 to +3
Midtones
0
Sets the color balance level of medium density yellow.
-3 to +3
Highlights
0
Sets the color balance level of high density yellow.
-3 to +3
Magenta
Shadows
0
Sets the color balance level of low density magenta.
-3 to +3
Midtones
0
-3 to +3
Highlights
0
Sets the color balance level of medium density
magenta.
Sets the color balance level of high density magenta.
-3 to +3
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Cyan
Shadows
0
Sets the color balance level of low density cyan.
-3 to +3
Midtones
0
Sets the color balance level of medium density cyan.
-3 to +3
Highlights
0
Sets the color balance level of high density cyan.
-3 to +3
Black
Shadows
0
Sets the color balance level of low density black.
-3 to +3
Midtones
0
Sets the color balance level of medium density black.
-3 to +3
Highlights
0
Sets the color balance level of high density black.
-3 to +3
2-Sided Copying
Purpose: To print on both sides of a sheet of paper.
Values:
1  1-Sided
Prints on one side of a sheet of paper.
1  2-Sided
Binding of
Output
2  1-Sided
Binding of
Original
197
-
Prints one sided originals on both sides of a sheet of
paper.
Long Edge
Binding
Prints on both sides of a sheet of paper to be bound by
long edge.
Short Edge
Binding
Prints on both sides of a sheet of paper to be bound by
short edge.
-
Prints two sided originals on one side of a sheet of
paper.
Long Edge
Binding
Prints on both sides of a sheet of paper to be bound by
long edge.
Short Edge
Binding
Prints on both sides of a sheet of paper to be bound by
short edge.
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2  2-Sided
Binding of
Original
-
Prints two sided originals on both sides of a sheet of
paper.
Long Edge
Binding
Prints on both sides of a sheet of paper to be bound by
long edge.
Short Edge
Binding
Prints on both sides of a sheet of paper to be bound by
short edge.
Pages Per Side
Purpose: To print two original pages to fit onto one sheet of paper.
Values:
Off
Does not perform Pages Per Side printing.
2-Up
Automatically reduces the original pages to fit onto one sheet of paper.
Edge Erase
Purpose: To specify the value of the top and bottom margins.
Values:
Top/Bottom
0.1 inch (2 mm)
Sets the value in increments of 0.1 inch (1 mm).
0.0-2.0 inch (0–50 mm)
Left/Right
0.1 inch (2 mm)
Sets the value in increments of 0.1 inch (1 mm).
0.0-2.0 inch (0–50 mm)
Middle
0.0 inch (0 mm)
Sets the value in increments of 0.1 inch (1 mm).
0.0–2.0 inch (0–50 mm)
Scan Defaults
To modify the defaults for the [Scan] menu and [Email] menu defaults.
Note: Bold values are the factory default menu settings.
File Format
Purpose: To specify the file format to save the scanned image.
Values:
PDF
Multi-Page TIFF
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TIFF (1 File per page)
JPEG (1 File per page)
XDW
Output Color
Purpose:
To specify whether to scan in color, black and white, or gray scale.
Values:
Color
Scans in color.
Black & White
Scans in black and white.
GrayScale
Scans in grayscale.
Resolution
Purpose: To specify the default scan resolution.
Values:
200 dpi
300 dpi
400 dpi
600 dpi
Note: [600 dpi] cannot be selected when [Output Color] is set to [Color].
Original Size
Purpose: To specify the default document size.
Values:
mm series
Auto
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (297 x 210 mm)
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A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
16K (195 x 270 mm)
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
inch series
Auto
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
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16K (195 x 270 mm)
2-Sided Scanning
Purpose: To scan both sides of a sheet of paper.
Values:
1-Sided
2-Sided
Scans one side of a document.
Binding of
Original*
Long Edge
Binding
Scans both sides of a document to be bound by long
edge.
Short Edge
Binding
Scans both sides of a document to be bound by short
edge.
*This item is available only when [2-Sided Scanning] is set to [2-Sided] in the [Scan Defaults] menu.
Lighten/Darken
Purpose: To set the default scan density level.
Values:
Darken +3
Darken +2
Makes the scanned image darker than the original. Works well with light
print or faint pencil markings.
Darken +1
Normal
Works well with standard typed or printed documents.
Lighten +1
Makes the scanned image lighter than the original. Works well with dark
print.
Lighten +2
Lighten +3
Sharpness
Purpose: To set the default sharpness level.
Values:
Sharpen
Makes the scanned image sharper than the original.
Normal
Does not make the scanned image sharper or softer than the original.
Soften
Makes the scanned image softer than the original.
Contrast
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Purpose: To adjust the amount of colors to make the contrast of colors darker or lighter than the original.
Values:
More
Adjusts the amount of colors to make the contrast of colors darker than
the original.
Normal
Does not adjust the amount of colors to make the contrast of colors
darker or lighter than the original.
Less
Adjusts the amount of colors to make the contrast of colors lighter than
the original.
Auto Background Suppression
Purpose: To suppress the background of the original to enhance text on the scanned image.
Values:
Off
Does not suppress the background.
On
Suppresses the background of the original to enhance text on the
scanned image.
Auto Background Suppression Level
Purpose: To specify the default background suppression level.
Values:
Normal
Sets the background suppression level to [Normal].
Higher
Sets the background suppression level to [Higher].
Highest
Sets the background suppression level to [Highest].
Edge Erase
Purpose: To specify the value of the top and bottom margins.
Values:
Top/Bottom
0.1 inch (2 mm)
Sets the value in increments of 0.1 inch (1 mm).
0.0–2.0 inch (0–50 mm)
Left/Right
0.1 inch (2 mm)
Sets the value in increments of 0.1 inch (1 mm).
0.0–2.0 inch (0–50 mm)
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Middle
0.0 inch (0 mm)
Sets the value in increments of 0.1 inch (1 mm).
0.0–2.0 inch (0–50 mm)
TIFF File Format
Purpose: To specify the default TIFF file format.
Values:
TIFF V6
Sets the default TIFF file format to TIFF V6.
TTN2
Sets the default Tiff file format to TTN2.
Quality/File Size
Purpose: To specify the Quality/File Size.
Values:
Small
Sets the Quality/File Size level to [Small].
Normal
Sets the Quality/File Size level to [Normal].
Large
Sets the Quality/File Size level to [Large].
File Name
Purpose: To specify whether to add a prefix or suffix to the file name.
Values:
Auto
Does not add a prefix or suffix to the file name.
Add Prefix
Adds a prefix to the file name.
Add Suffix
Adds a suffix to the file name.
Create Folder
Purpose: To specify whether to create a folder when saving scanned images.
Values:
Off
Does not create a folder when saving a scanned image.
On
Creates a folder when saving a scanned image.
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Fax Defaults
Purpose: To modify the defaults for the [Fax] menu.
Notes:
•
•
The FAX service cannot be used unless you set up a region code under [Region].
Bold values are the factory default menu settings.
Resolution
Purpose: To specify the scan resolution to improve the output quality.
Values:
Standard
Suitable for documents with normal sized characters.
Fine
Suitable for documents containing small characters or thin lines or
documents printed using a dot-matrix printer.
Super Fine
Suitable for documents containing extremely fine detail. The Super Fine
mode is enabled only if the remote device also supports the Super Fine
mode. See the notes below.
Photo
Suitable for documents containing photographic images.
Note: Faxes scanned in the Super Fine mode transmit at the highest resolution supported by the
receiving device.
2-Sided Scanning
Purpose: To scan both sides of a sheet of paper.
1-Sided
2-Sided
Scans one side of a document.
Binding of
Original*
Long Edge
Binding
Scans both sides of a document to be bound by long
edge.
Short Edge
Binding
Scans both sides of a document to be bound by short
edge.
This item is available only when [2-Sided Scanning] is set to [2-Sided Printing] in the [Scan Defaults] menu.
Lighten/Darken
Purpose: To adjust the density to make the copy lighter or darker than the original.
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Values:
Darken +3
Works well with light print or faint pencil markings.
Darken +2
Darken +1
Normal
Works well with standard typed or printed documents.
Lighten +1
Works well with dark print.
Lighten +2
Lighten +3
•
Original Size
Purpose: To specify the default document size.
Values:
mm series
Auto
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (210 x 297 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
inch series
Auto
Tabloid (11 x 17")
Legal (8.5 x 14")
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Folio (8.5 x 13")
Letter (8.5 x 11")
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (210 x 297 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
Delayed Send
Purpose: This feature enables you to set a specific time for the fax transmission to start. Once [Delayed
Send] mode is activated, the device stores all of the documents to be faxed into its memory and sends
them at the specified time. After faxing in the [Delayed Send] mode is complete, the data in the memory is
cleared.
Values:
21:00/9:00 PM
0:00–23:59/
1:00–12:59 AM/PM
Specify the fax transmission start time when sending a fax at a specified
time.
Note: A maximum of 19 delayed fax jobs can be stored in the device.
Tray Management
Use the [Tray Management] menu to define the print media loaded in Tray 1 and Tray 2.
Note: Bold values are the factory default menu settings.
Tray Settings
Purpose: To configure tray settings.
Tray 5 (Bypass)
Purpose: To specify the paper loaded in Tray 5 (bypass).
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Tools
Values:
Display
Tray
Prompt
Enter a check to display a popup message that prompts to set Type and Size when
paper is loaded in Tray 5 (bypass). The factory default is on (check).
Use Driver
Settings for
Print Job
Enter a check to use the Size and Type set on the print driver. The factory default is off
(blank).
Size
(mm series)
A3 (297 x 420 mm)*
B4 (257 x 364 mm)
A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
16K (195 x 270 mm)
Tabloid (11 x 17")
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
Custom Size
Length(x)
210 mm
98–432 mm
Width(y)
297 mm
89–297 mm
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Specifies the length of the custom
size paper.
Specifies the width of the custom
size paper.
Tools
Size
(inch
series)
Tabloid (11 x 17")*
Legal (8.5 x 14")
Folio (8.5 x 13")
Letter (8.5 x 11")
Letter (8.5 x 11")
A3 (297 x 420 mm)
B4 (257 x 364 mm)
A4 (297 x 210 mm)
A4 (210 x 297 mm)
B5 (257 x 182 mm)
B5 (182 x 257 mm)
A5 (148 x 210 mm)
8K (270 x 390 mm)
16K (270 x 195 mm)
16K (195 x 270 mm)
Custom Size
Length(x)
8.3 inches
3.9–17.0"
Width(y)
11.7 inches
3.5–11.7"
Specifies the length of the custom
size paper.
Specifies the width of the custom
size paper.
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Tools
Type
Plain (60–90 g/m2)
Plain Reload
Bond (90–105 g/m2)
Bond Reload
Recycled (60–89 g/m2)
Recycled Reload
Punched (60–89 g/m2)
Letterhead (60–89 g/m2)
Heavyweight (HW) (106–169 g/m2)
HW Reload
Extra Heavyweight (X-HW) (170–256 g/m2)
X-HW Reload
Gloss (106–169 g/m2)
Gloss Reload
Heavyweight Gloss (170–256 g/m2)
HW Gloss Reload
Labels (106–256 g/m2)
Pre-Printed (60–89 g/m2)
Colored (60–89 g/m2)
Postcard
Postcard Reload
Envelope
* The default for [Size] varies depending on region-specific factory default.
Tray 1
Purpose: To specify the paper loaded in Tray 1.
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Values:
Display
Tray
Prompt
Enter a check to display a popup message that prompts to set Type when paper is
loaded in Tray 1. The factory default is on (check).
Type
Plain (60–90 g/m2)
Plain Reload
Recycled (60–89 g/m2)
Recycled Reload
Punched (60–89 g/m2)
Letterhead (60–89 g/m2)
Pre-Printed (60–89 g/m2)
Colored (60–89 g/m2)
Tray 2
Note: Tray2 is available only when the One Tray Module (optional) is installed.
Purpose: To specify the paper loaded in Tray 2.
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Tools
Values:
Display
Tray
Prompt
Enter a check to display a popup message that prompts to set Type and Size when
paper is loaded in Tray 2. The factory default is on (check).
Size
Auto Detect
Custom
Size
Length(x)
210 mm
(8.3 inches)
Specifies the length of the custom size
paper.
182–432
mm
(7.2–17.0
inches)
Width(y)
297 mm
(11.7 inches)
140–297
mm
(5.5–11.7
inches)
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Specifies the width of the custom size
paper.
Tools
Type
Plain (60–90 g/m2)
Plain Reload
Bond (90–105 g/m2)
Bond Reload
Recycled (60–89 g/m2)
Recycled Reload
Punched (60–89 g/m2)
Letterhead (60–89 g/m2)
Heavyweight (HW) (106–169 g/m2)
HW Reload
Extra Heavyweight (X-HW) (170–256 g/m2)
X-HW Reload
Gloss (106–169 g/m2)
Gloss Reload
Heavyweight Gloss (170–256 g/m2)
HW Gloss Reload
Labels (106–256 g/m2)
Pre-Printed (60–89 g/m2)
Colored (60–89 g/m2)
Postcard
Postcard Reload
Note: When using a non-standard size envelope, specify the size without the flap in [Custom Size].
Tray Priority
Purpose: To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with
the same paper size and type exists, the paper tray is selected according to this priority order.
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Tools
Values:
1 First
Tray5 (Bypass)
Sets Tray 5 (bypass) as the first priority.
Tray1
Sets Tray 1 as the first priority.
Tray2
Sets Tray 2 as the first priority.
Tray5 (Bypass)
Sets Tray 5 (bypass) as second priority.
Tray1
Sets Tray 1 as the second priority.
Tray2
Sets Tray 2 as the second priority.
Tray5 (Bypass)
Sets Tray 5 (bypass) as the third priority.
Tray1
Sets Tray 1 as the third priority.
Tray2
Sets Tray 2 as the third priority.
2 Second
3 Third
Notes:
•
•
[Tray2] and [3 Third] are available only when the One Tray Module (optional) is installed.
The paper tray name is not displayed in the priority menu after once selected.
Language Settings
Panel Language
Note: Bold values are the factory default menu settings.
Purpose: To determine the language of the text on the control panel.
Values:
English
(Simplified Chinese)
(Korean)
(Vietnamese)
(Thai)
Keyboard Layout
Purpose: To select the keyboard layout on the control panel.
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Tools
Values:
QWERTY
AZERTY
QWERTZ
Executing Calibration
The device can automatically calibrate colors using the calibration chart when the reproducibility of
density or color in copies and prints deteriorates.
If [Output Color] is set to [Black & White] calibration will not be executed.
Notes:
•
1.
During auto calibration, the device cannot receive print jobs, cannot send or receive faxes
and cannot transmit data via network. It also cannot shift into the Power Saver mode.
• If density or color is not calibrated well despite the periodic execution of auto calibration,
contact our Customer Support Center.
Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
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Tools
3.
Select [Admin Settings].
4.
Select [System Settings].
5.
6.
7.
Select [Calibration].
Select [Calibration Target].
Select [Copy/Print], [Copy] or [Print], and then select [OK].
Note: Select [None] if automatic tone correction carried out in the past does not apply. Normally this
is not used.
8.
9.
10.
11.
Select [Start].
Select [Yes, Restart].
Select [Select Tray].
Select a tray.
Note: Select a tray in which A3, A4
, 11 x 17" or 8.5 x 11"
size paper is loaded.
12. Select [Start].
Note: Calibration Chart will be printed.
13. Place the Calibration Chart following the instructions displayed on the touch screen.
Notes:
•
Align the magenta patch (squares printed at the top and bottom of the Calibration Chart) of
the printed Calibration Chart against the left side of the document glass.
• Place at least five sheets of white paper on the Calibration Chart and close the document
cover.
14. Select [Start].
15. Select [Yes, Restart]
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Panel Lock Function
This feature prevents unauthorized personnel from changing the settings made by the administrator.
However, you can select settings for individual print jobs using the print driver.
Note: Disabling the control panel menus does not prevent access to the [Secure Print], [Sample Print]
and [Tray Settings] menus.
Enabling the Panel Lock
1.
Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
3.
Select [Admin Settings].
4.
Select [Secure Settings].
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Tools
5.
Select [Panel Lock].
6.
Select [Panel Lock Set].
7.
Select [Enable], and then select [OK].
8.
Enter the new passcode, and then select [OK].
Note: The factory-default panel passcode is 0000.
–
–
–
217
Be sure to remember the passcode. The procedure described below allows you to reset the
passcode, but the settings for Address Book are cleared.
Turn off the device. Then, while holding the <Machine Status> button, turn on the device.
If you change the passcode while [Panel Lock Set] is [Enable], perform steps 1 to 3. Enter the
current passcode, and then select [OK]. Perform steps 4 and 5. Select [Change Passcode], and
then select [OK]. Enter the current passcode, and then select [OK]. Perform steps 8 and 9. This will
change the passcode.
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9.
Re-enter the passcode to confirm the passcode that you entered, and then select [OK].
Disabling the Panel Lock
1.
Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
3.
Select [Admin Settings].
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Tools
4.
Enter the passcode, and then select [OK].
Note: The factory-default panel passcode is 0000.
5.
Select [Secure Settings].
6.
Select [Panel Lock].
7.
Select [Panel Lock Set].
8.
Select [Disable], and then select [OK].
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Limiting Access to Copy, Fax, and Scan
9.
Enter the current passcode, and then select [OK].
Limiting Access to Copy,
Fax, and Scan
Enabling the Copy Lock, Fax Lock, and Scan Lock options limits access to copy, fax, and scan operations by
requiring a passcode to be entered before copying, scanning, faxing, or printing.
Taking Fax Lock as an example, the following procedure explains how to enable or disable the option. Use
the same procedure to enable or disable Copy Lock, or Scan Lock.
Note: The Service Lock feature cannot be used simultaneously with the Copy Auditron feature.
1.
Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
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Limiting Access to Copy, Fax, and Scan
3.
Select [Admin Settings].
4.
Select [Secure Settings].
5.
Select [Panel Lock].
6.
Select [Panel Lock Set].
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7.
Select [Enable], and then select [OK].
8.
Enter the new passcode using the number pad and then select [OK].
9.
Re-enter the passcode and then select [OK].
Note: The default passcode is 0000.
10. Select [
] once.
11. Select [Service Lock].
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Setting the Power Saver Option
12. Select [Fax].
•
Enabled
•
•
•
Password Locked
Color Password Locked (available only for Copy Lock)
Disabled
Setting the Power Saver
Option
You can set the Power Saver for the device. The device switches to the Power Saver mode after the specified
time.
Note: If [Panel Lock Set] is set to [Enable], you need to enter the four digit passcode to enter the
[Admin Settings] menu.
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Setting the Power Saver Option
To set the Power Saver:
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
3.
Select [Admin Settings].
4.
Select [System Settings].
5.
Select [General].
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Setting the Power Saver Option
6.
Select [Power Saver].
7.
Select [Low Power Timer] or [Sleep Timer].
8.
Select [
] or [
] or enter the desired value using the number pad, and then select [OK].
You can select from 1–150 minutes for [Low Power Timer] or 0–60 minutes for [Sleep Timer].
9.
225
To return to the previous screen, select [
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Setting the Power Saver Option
About the Concurrent Jobs Feature
This feature enables you to start a concurrent job while a fax job is running. This is done by temporally
displaying the Services Home screen and switching to a different function that can be run concurrently
such as copy or scan.
1. While the device is sending or receiving a fax, press the <Services Home> button.
<Services Home> button
Services Home
Job Status
Machine Status
2.
3.
Select [Copy] or [Scan] menu.
After setting the copy or scan options, press the <Start> button.
Resetting to Factory Defaults
After executing this function and rebooting the device, the address book or all the menu parameters,
except the parameters for the network, are reset to their default values.
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
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Setting the Power Saver Option
3.
Select [Admin Settings].
4.
Select [Maintenance].
5.
Select [Initialize NVM].
6.
Select the desired setting.
7.
Select [Initialize].
The device restarts automatically to apply the settings.
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Machine Status
10
This chapter describes how to check the basic information and status of your device.
Note: Some settings are not displayed on some models. An optional component is required. For more
information, contact our Customer Support Center.
Checking Consumables
The Machine Status screen displays the status of consumables such as the toner cartridge and the drum
cartridge.
Follow the steps below to check the status of consumables.
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
3.
Select the [Supplies] tab.
Supplies
Shows the status of the toner cartridges and other supplies.
– [K]
Shows the percentage of the remaining black toner.
– [C]
Shows the percentage of the remaining cyan toner.
– [M]
Shows the percentage of the remaining magenta toner.
– [Y]
Shows the percentage of the remaining yellow toner.
– [Other Supplies]
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Machine Status
Shows the status of the drum cartridge, waste toner container, transfer belt, second bias transfer
roll, fusing unit, and developer units.
Selecting Language
You can select from five languages, English, Simplified Chinese, Korean, Vietnamese, and Thai, for the user
interface language used in the control panel display.
The default language may vary depending on the region of purchase.
Follow the steps below to select the language.
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select the [Tools] tab.
3.
Select [Language Settings].
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Machine Status
4.
Select [Panel Language].
5.
Select the display language from the [Panel Language] screen.
6.
Select [OK].
Checking the Device IP Address
You can display the IPv6 or IPv4 address of your device.
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select [About This MFP].
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Machine Status
3.
Select the [Network] tab.
4.
The IP address of your device is displayed.
Checking the Meter
The Billing Meter screen shows the total number of printed pages (including the number of the pages of
the copied documents and received fax documents).
Item
Description
Meter1
Displays the total number of color prints.
Meter2
Displays the total number of monochrome prints.
Meter3
Displays the total number of large size color prints.
Meter4
Displays the total number of color and monochrome prints (Meter 1 +
Meter 2).
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Machine Status
Follow the steps below to view information on the Billing Meter screen.
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select [Billing Meters].
Printing Reports/Lists
The device can print the following reports/lists. The reports and lists with an asterisk can be printed only
when the Fax Kit (optional) is installed.
Report/List
Purpose
System Settings
To print a list of the current user default values, the installed options, the
amount of installed print memory, and the status of device supplies.
Panel Settings
To print a detailed list of all the settings on the control panel menus.
PCL Fonts List
To print a sample of the available PCL fonts.
Job History
To print a detailed list of the print, copy, fax, or scan jobs that have been
processed. This list contains the last 20 jobs.
Error History
To print a detailed list of paper jams and fatal errors.
Printer Meter
To print the reports for the total number of pages printed.
Demo Page
To print a page for testing colors.
Protocol Monitor
To print a detailed list of monitored protocols.
Fax Address Book*
To print the list of all fax addresses stored as Fax Address Book information.
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Machine Status
Report/List
Purpose
Email Address Book
To print the list of all email addresses stored as Email Address Book
information.
Server Address
To print the list of all server addresses stored as Server Address information.
Fax Activity*
To print the report of faxes you recently received or sent.
Fax Pending*
To print the list of status of pending faxes.
Follow the steps below to print a report or list.
1. Press the <Machine Status> button.
<Machine Status> button
Services Home
Job Status
Machine Status
2.
Select [Report/List].
3.
Select the report or list to print, and then select [Print].
Note: To cancel printing while a job is printing, press the <Stop> button.
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Job Status
This chapter describes how to check the status of current or pending jobs, and how to cancel jobs.
Note: Some settings cannot be displayed when the Fax Kit (optional) is not installed. For more
information, contact our Customer Support Center.
Checking Current/Pending Jobs
You can check the status of the following current or pending jobs:
• Current print, scan or fax job
• Pending print jobs
• Pending fax jobs to send
Note: Completed jobs are not displayed.
1.
Press the <Job Status> button.
<Job Status> button
Services Home
Job Status
Machine Status
2.
Used to check the jobs.
Checking Reserved Fax Jobs
If any outgoing faxes have been reserved, you can check them by selecting [Fax Job (Waiting to Send)].
1. Press the <Job Status> button.
2. Select [Fax Job (Waiting to Send)].
The list of reserved fax jobs appears.
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Job Status
Canceling the Current Job
1.
2.
Press the <Job Status> button.
Select the current job.
3.
Select [Delete].
You may not be able to cancel a job depending on the status of the job processing.
Note: If the device is being used as a local printer, it may take some time to cancel the job depending
on the type of print job being executed.
Canceling a Pending Fax Job
The only type of pending fax job that can be cancelled is a reserved fax job.
1. Press the <Job Status> button.
2. Select [Fax Job (Waiting to Send)].
3. Select a reserved fax job.
4. Select [Delete].
You may not be able to cancel a job depending on the status of the job processing.
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Maintenance
This chapter describes how to replace consumables and clean the device.
Replacing Consumables
The device is provided with the following consumables. We recommend the use of the following
consumables as they are manufactured to meet the specifications of the device.
Type of Consumables/2/22/16Periodic
Replacement Parts
Product Code
Quantity/Box
Toner Cartridge K
CT202246
1unit/box
Toner Cartridge C
CT202247
1unit/box
Toner Cartridge M
CT202248
1unit/box
Toner Cartridge Y
CT202249
1unit/box
Waste Toner Container
CWAA0869
1unit/box
Drum Cartridge CMYK
CT351053
1unit/box
Note: We recommend that you always keep spare consumables/periodic replacement parts available.
•
Depending on your contract, the toner to order may vary. For more information, contact your local
Xerox representative or sales representative.
WARNINGS:
•
•
Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or toner
bottle. It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom
or a wet cloth to wipe off spill. If you spill a large volume of toner, contact your local Xerox
representative.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and
cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your
local Xerox representative for its disposal.
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Maintenance
•
Never throw a waste toner bottle into an open flame. Toner may catch fire and cause burn injuries or
explosion. If you have a used waste toner bottle no longer needed, contact your local Xerox
representative for its disposal.
CAUTIONS:
• Keep drum cartridges (or drum if not a cartridge type) and a toner cartridges out of the reach of
children. If a child accidentally swallows toner, spit it out, rinse mouth with water, drink water and
consult a physician immediately.
• When replacing drum cartridges (or drum if not a cartridge type) and toner cartridges, be careful not
to spill the toner. In case of any toner spills, avoid contact with clothes, skin, eyes and mouth as well as
inhalation.
• If toner spills onto your skin or clothing, wash it off with soap and water. If you get toner particles in
the eyes, wash it out with plenty of water for at least 15 minutes until irritation is gone. Consult a
physician if necessary. If you inhale toner particles, move to a fresh air location and rinse your mouth
with water. If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and
consult a physician immediately.
Handling consumables/periodic replacement parts
•
•
Do not store boxes of consumables/periodic replacement parts upright.
Do not unpack consumables/periodic replacement parts before use. Avoid storing
consumables/periodic replacement parts in the following locations:
- In high temperature and humid locations
- Near heat-generating devices
- Areas exposed to direct sunlight
- Dusty areas
•
•
•
•
•
When using consumables/periodic replacement parts, carefully read precautions for use. Precautions
for use are instructed on their bodies or packages, or a precaution sheet is included in their packages.
We recommend always keeping spare consumables/periodic replacement parts in stock.
When calling our Customer Support Center to order consumables/periodical replacement parts, have
the product codes ready.
The use of consumables/periodic replacement parts not recommended by Xerox may impair device
quality and performance. Use only consumables/periodic replacement parts recommended by Xerox.
Checking the status of consumables
You can check the status of consumables on the [Supplies] screen.
Note: For more information, refer to Checking Consumables on page 228..
Replacing the Toner Cartridge
The messages below appear in the control panel's display when the remaining toner level has become low.
Follow the instructions in the message to take the required action.
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Maintenance
Message
Remaining Page Yield*2
Device Status and Action
Order Toner: XXXX*1
Accompanying cartridge: 600
pages (K), 750 pages (Y/M/C)
Replaced cartridge: 2,700
pages (K), 900 pages (Y/M/C)
The toner cartridge has become
low. Prepare a new one.
Out of Toner, Open the Front
Cover.
Then, Replace the XXXX
Cartridge.
The toner cartridge has become
empty. Replace the old toner
cartridge with a new one.
This warning appears only when Xerox toner cartridge is used ([Non-Genuine Toner] is set to [Off]).
The remaining page yield differs depending on printing conditions, contents of the documents, and
frequency of turning on/off the device.
When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner
cartridge to catch any toner that may spill.
• Do not reuse old toner cartridges once you remove them from the device. Doing so can impair print
quality.
• Do not shake or pound the used toner cartridges. The remaining toner may spill.
Note: We recommend you to use up the toner cartridges within one year after removing them from
the packaging.
1.
Ensure that the device is not operating, and open the front cover.
K
C
M
Y
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Maintenance
2.
Hold the handle of the toner cartridge and lift it up slightly.
3.
Gently pull the toner cartridge out of the device.
WARNINGS:
•
•
4.
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and
cause burn injuries or explosion.
If you have a used toner cartridge no longer needed, contact your local Xerox representative for its
disposal.
Notes:
• Pull out the toner cartridge slowly. Otherwise, toner may spill from the cartridge.
• Return the used toner cartridges to your local Xerox representative.
Unpack a new toner cartridge, and shake it lightly up/down, and left/right 10 times.
Do not touch the shutter.
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5.
Orient the toner cartridge with the arrow () facing up, and insert it as far as it will go.
6.
Close the front cover.
Note: If the front cover is not completely closed, an error code will appear and the device will remain
paused.
Replacing the Waste Toner Container [R5]
The waste toner container holds used toner. The following messages are displayed on the touch screen
according to the status of the waste toner container. Follow the messages.
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Message
Waste Toner Container Life Over
Open the Front Cover. Then,
replace the Waste Toner
Container [R5].
Remaining Page
Yield*
1000 pages
Device Status and Action
The waste toner container is near the end
of its life. Prepare a new one.
The remaining page yield differs depending on printing conditions, contents of the documents, and
frequency of turning on/off the device.
WARNINGS:
•
•
Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or toner
bottle. It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom
or a wet cloth to wipe off spill. If you spill a large volume of toner, contact your local Xerox
representative.
Never throw a waste toner bottle into an open flame. Toner may catch fire and cause burn injuries or
explosion. If you have a used waste toner bottle no longer needed, contact your local Xerox
representative for its disposal.
Notes:
•
1.
241
Do not touch the five gray-colored sponge parts on the back side of the waste toner
container. Otherwise, your hands may get dirty with toner.
• When you replace the waste toner container, toner may spill and soil the floor. We
recommend laying paper on the floor beforehand.
• The proper disposal of used waste toner containers is required. Return the old waste toner
container to our Customer Support Center.
• The use of waste toner containers not recommended by Xerox may degrade image quality
and performance. Use only waste toner containers recommended by Xerox.
Ensure that the device is not operating, and open the front cover.
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2.
Turn the lock lever counterclockwise.
3.
Unlock the waste toner container, and then pull it out making sure to hold it upright so that the waste
toner does not spill out.
Notes:
•
•
Take care not to drop the waste toner container while you are removing it.
After removing the waste toner container, do not touch the parts shown in the illustration.
Toner can dirty or stain your hands.
Never lay the waste toner box on its side as this may cause its malfunction or toner spills.
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4.
Prepare a new waste toner container.
Note: Take a new container out of the box in advance.
5.
Install a new waste toner container, and then lock it.
6.
Turn the lock lever clockwise, and then close the front cover.
7.
Insert the used waste toner container into the supplied plastic bag.
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8.
Use both hands to carefully place the used waste toner container into the empty box.
Return the old waste toner container to our Customer Support Center.
Replacing the Drum Cartridge
The messages below appear in the control panel display when the drum cartridge is near the end of its
service life. Follow the instructions in the message to take the required action.
When replacing the drum cartridge, refer to replacement instructions provided with each new consumable
box.
Message
Remaining Page Yield*
Device Status and Action
Reorder Drum Cartridge
XXXX.
Black: Approx. 2,000
pages
Other than Black: Approx.
1,600 pages
The drum cartridge is near the end of its
life. Prepare a new one.
Replace Drum Cartridge
XXXX soon.
Black: Approx. 600 pages
Other than Black: Approx.
500 pages
It is time to replace the drum cartridge
soon.
Replace Drum Cartridge
XXXX.
-
The drum cartridge has reached the end
of its life. Replace the old drum
cartridge with a new one.
The remaining page yield differs depending on printing conditions, contents of the documents, and
frequency of turning on/off the device.
The use of drum cartridges not recommended by Xerox may lower the device's output quality or
performance. Always use drum cartridges recommended by Xerox in the device.
Note: Do not expose drum cartridges to direct sunlight or strong indoor fluorescent lights. Do not
touch or scratch the drum surface. Print quality may be affected.
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Cleaning the Device
This section describes how to clean the device such as the outer casing, the document glass cover, the
document feeder, and the document glass.
WARNINGS:
•
•
When cleaning this product, use the designated cleaning materials exclusive to it.
Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to
avoid catching fire and explosion.
CAUTION: When cleaning this product, always switch off and unplug it. Access to a live device interior
may cause electric shock.
Cleaning the Exterior
The following describes how to clean the exterior of the device.
Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the device as they
may discolor, deform, or crack covers.
Note: Cleaning the device with an excessive amount of water may cause the device to malfunction or
damage documents during copying.
1.
Wipe the exterior with a firmly wrung soft cloth moistened with water.
Do not use cleaning agents other than water or neutral detergent.
Note: If you cannot remove the dirt easily, gently wipe the device with a soft cloth moistened with a
small amount of neutral detergent.
2.
Wipe off any excess water with a soft cloth.
Cleaning the Interior (LED Print Heads)
The following describes how to clean the interior (LED Print Heads) of the device.
Normally, clean the LED Print Heads when you replace the waste toner container. However, if you have
image quality problems such as white or colored stripes appearing on copied or printed outputs, clean the
LED Print Heads.
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Clean the LED Print Heads periodically when you replace the drum cartridge.
1. Ensure that the device is not operating, and open the front cover.
2.
Turn the lock lever counterclockwise.
3.
Unlock the waste toner container, and then pull it out making sure to hold it upright so that the waste
toner does not spill out.
Notes:
•
•
Take care not to drop the waste toner container while you are removing it.
After removing the waste toner container, do not touch the parts shown in the illustration.
Toner can dirty or stain your hands.
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Never lay the waste toner box on its side as this may cause its malfunction or toner spills.
4.
Remove the cleaning bar from the back side of the front cover, and then clean each of the LED Print
Heads once with the bar.
5.
Insert the cleaning bar into each slot until it stops, and then slowly slide the bar back out.
Return the cleaning bar to the back side of the front cover.
6.
Install the waste toner container, and then lock it.
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7.
Turn the lock lever clockwise, and then close the front cover.
Note: If the front cover is not completely closed, an error code will appear and the device will remain
paused.
Cleaning the Touch Screen
The following describes how to clean the touch screen.
1. Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol.
When you moisten the cloth with neutral detergent or alcohol, do not allow the excess liquid to drip
down from the cloth. If the cloth is moistened with the excess liquid, wring the cloth gently before
wiping the LCD area.
Notes:
•
•
Do not use any volatile liquids on the device such as benzene and paint thinner, or insect
repellent as these may discolor, deform, or crack the device exterior.
Cleaning the touch screen with an excessive force may cause the screen to be damaged.
Wipe the screen gently.
Cleaning the Document Glass Cover and the Document Glass
If the document glass cover and the document glass become soiled, smudges may appear on copies, faxes,
or scanned documents and the device may not detect the document sizes properly.
To ensure clean copies at all times, clean the document glass cover and the document glass about once a
month.
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Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint or coating on
plastic parts.
Note: Cleaning the device with an excessive amount of water may cause the device to malfunction or
damage documents during copying, scanning, or faxing.
1.
Wipe the document glass cover with a soft cloth moistened with water to remove any dirt, and then
wipe it with a soft, dry cloth.
Do not use cleaning agents other than water or neutral detergent.
Note: If you cannot remove dirt easily, gently wipe the document glass cover with a soft cloth
moistened with a small amount of neutral detergent.
2.
Wipe the document glass with a soft cloth moistened with water to remove any dirt, and then wipe it
with a soft, dry cloth.
Do not use cleaning agents other than water or neutral detergent.
Note: If you cannot remove dirt easily, gently wipe the document glass with a soft cloth moistened
with a small amount of neutral detergent.
Cleaning the Document Presser and the Narrow Glass Strip
If the document presser or the narrow glass strip becomes soiled, smudges may appear on copies, faxes, or
scanned documents and the device may not detect the document sizes properly.
To ensure clean copies at all times, clean the document presser and the narrow glass strip about once a
month.
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Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint or coating on
plastic parts.
Note: Cleaning the device with an excessive amount of water may cause the device to malfunction or
damage documents during copying or scanning.
1.
Wipe the document presser with a soft cloth moistened with water to remove any dirt, and then wipe
it with a soft, dry cloth.
Do not press the film with an excessive force as it can be easily damaged.
Notes:
•
•
2.
Do not use cleaning agents other than water or neutral detergent.
If you cannot remove dirt easily, gently wipe the document presser with a soft cloth
moistened with a small amount of neutral detergent.
Wipe the narrow glass strip with a soft cloth moistened with water to remove any dirt, and then wipe
it with a soft dry cloth.
Do not use cleaning agents other than water or neutral detergent.
Note: If you cannot remove dirt easily, gently wipe the narrow glass strip with a soft cloth moistened
with a small amount of neutral detergent.
Cleaning Document Feeder Rollers
If the document feeder rollers become soiled, smudges may appear on copies, faxes or scanned documents
and paper jams may occur.
To ensure clean copies at all times, clean the document feeder rollers about once a month.
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Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint or coating on
plastic parts.
Note: Cleaning the device with an excessive amount of water may cause the device to malfunction or
damage documents during copying, scanning, faxing or printing.
1.
Lift the latch of the document feeder top cover until it is completely open.
Note: When you fully open the cover, it enters a fixed position. Open the cover gently.
2.
While turning the rollers, wipe them with a soft cloth moistened with water.
Do not use cleaning agents other than water or neutral detergent.
Notes:
•
3.
Use a cloth firmly wrung to prevent water drops from falling into the device. If water gets
into the device, it may cause the device to malfunction.
• If you cannot remove dirt easily, gently wipe the rollers with a soft cloth moistened with a
small amount of neutral detergent.
Close the document feeder top cover until it clicks into place, and confirm that there is no space
between the near or far side of the cover and the document feeder.
Managing the Device
This section describes how to check the device status using CentreWare Internet Services or the Status
Messenger feature.
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Checking or Managing the Device with CentreWare Internet
Services
When the device is installed in a TCP/IP environment, you can use CentreWare Internet Services to check
the device status, the remaining volume of consumables, and the paper loaded in this device. You can also
use CentreWare Internet Services to configure device settings.
Note: When using the device as a local printer, you cannot use CentreWare Internet Services.
Starting CentreWare Internet Services
Use the following procedure to start CentreWare Internet Services.
1. Launch your web browser.
2. Enter the IP address in the browser address field, and then press the Enter key.
The CentreWare Internet Services screen appears.
For more information on the items that can be set in each CentreWare Internet Services screen, click
the [Help] button to display the online Help.
Status Messenger
When connected in a network environment where sending and receiving of email is possible, the device
can send an email report to specified email addresses containing the following information:
• The network settings and the device status
• The error status which has occurred on the device
Setting the Email Environment
Activate CentreWare Internet Services. On the [Properties] tab, configure the following settings according
to your email environment. After configuring the settings on each screen, always click [Apply] and then
turn off/on the device to reboot. For information on each item, refer to the online help for CentreWare
Internet Services.
Item
Item to be configured
Description
StatusMessenge
r
Recipient Email Address
Set the email address where notices about
changes in device status or errors are sent.
Notification Items
Set the contents of the notices to send in the
email.
StatusMessenger
Select [Enabled].
Port Status
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Item
Item to be configured
Description
Protocol
Settings > Email
Device Email Address,
SMTP Server Address,
SMTP Server Port Number,
E-Mail Send Authentication,
Login Name,
Password,
SMTP Server Connection Status,
POP3 Server Address,
POP3 Server Port
Number,
Login Name,
Password,
POP3 Server Check Interval,
APOP Settings,
POP3 Server Connection Status
Select appropriate settings for sending and
receiving email.
Permitted Email Address
When setting the permission for checking
information and changing the settings for an
email address, enter the email address that is
permitted to receive the email. If no address is
entered here, the device receives emails from
all users.
StatusMessenger Password
When setting the password for access to the
device (both read only and read/write), enter
the password in the [Password] field.
Checking the Device Status with Email
This section describes cautions when sending email to the device to check the device status.
• You can specify any title for the email when checking the device status or changing the device
settings.
• Use the commands described in the next section to create the text of the email.
Commands That Can Be Used in Email Text
Use each command according to the following rules:
• Prefix all commands with “#”, and specify the #Password command at the top of the email.
• Command lines without “#” are ignored.
• Write one command on each line and separate each command and parameter with a space or a tab.
When the same command is written two or more times in one email, the second and subsequent
commands are ignored.
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Command
Parameter
Description
#Password
Password
Use this command at the top of the email when a
password for read only is set. You can omit this command
when the password is not set.
#NetworkInfo
-
Set this when you want to check information on the
network settings list.
#Status
-
Set this when you want to check the device status.
Example of Commands
When the read only password is “ronly”, and to check the device status:
#Password ronly
#Status
#NetworkInfo
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13
This chapter provides possible solutions to various problems you may encounter with the device.
Troubleshooting
This section describes troubles that may occur with the device and their solutions.
Follow the troubleshooting procedure below to solve the problems.
1. There is a problem with the device operation
– Yes: Refer to Device Problems on page 256
– No: A message is displayed.
2. Message displays a paper or document jam?
– Yes: For information on paper jams, refer to Paper Jams on page 287. For information on
document jams, refer to Document Jams on page 292.
If the message displays an error code, refer to Error Code on page 277.
– No: The image quality is poor.
3. Is the image quality poor?
– Yes: Refer to Image Quality Problems on page 260.
– No: There is a problem when using the Copy, Print, Fax, Scan, or Scan Driver or Printer Utility
features.
4. Is there problems with Copy, Print, Fax, Scan, or Scan Driver or Printer Utility?
– Yes: Refer to the corresponding topics:
Copying Problems on page 267
Printer Problems on page 270
Fax Problems on page 271
Scan Problems on page 273
Scan Driver/Printer Utility Problems on page 276
– No: If you cannot resolve an error despite following the above procedure, contact our Customer
Support Center.
Device Problems
Check the device's status again if you suspect a malfunction.
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Problem Solving
Symptoms
Possible Cause
Remedy
The device is not
powered on.
Is the power switched ON?
Switch the power ON.
Refer to Power Source on page 45.
Is the power cord plugged
into the power outlet?
Switch the power OFF and make sure the
power plug is inserted securely. Then switch
the power ON.
Is the power cord
disconnected from the
device?
Does the AC outlet supply
power properly
Connect another appliance to the outlet to
verify the power supply.
The <Error> LED is
blinking.
The system of the device or
the components installed
may have a trouble.
Switch the power OFF, then ON again. If the
problem persists, contact our Customer
Support Center.
The <Error> LED is lit.
Is paper or document
jammed?
Remove the jammed paper or document.
Refer to Paper Jams on page 287.
Refer to Document Jams on page 292.
Is the device front cover or
another cover open?
Follow the instructions in the displayed error
code to take the required action.
Refer to Error Code on page 277.
The display is dark.
Is the <Power Saver>
button lit?
The device is in an Power Saver mode. Press
the control panel's <Power Saver> button to
turn off the Power Saver mode.
Unable to print
or copy.
Is there an error code
displayed in the control
panel's display?
Follow the instructions in the displayed error
code to take the required action.
Refer to Error Code on page 277.
Is the power cord
connected?
Switch the power OFF and make sure the
power plug is inserted securely into the
power outlet. Then switch the power ON.
Is the interface cable
connected?
Check the interface cable connection.
Refer to Interface Cables on page 28
Is the computer's
environment correctly set?
Check the computer environment such as
print driver settings.
Is the required port status
set to [Enabled]?
Check the status of the port to use, and then
set the port status to [Enabled].
Refer to Activating the Communication Port
To Use on page 36.
The <Data> LED does
not light even though
you instructed the
device to print.
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Problem Solving
Symptoms
Possible Cause
Remedy
Unable to print
although a print job is
instructed to Tray 5
(bypass).
Is the specified paper size
loaded in the tray?
Follow the instructions in the displayed error
code to place paper of the correct size, and
then try again.
Refer to Error Code on page 277.
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
The print quality is
poor.
An image quality problem
may have occurred.
Take the required action described in "Image
Quality Problems".
Refer to Image Quality Problems on
page 260.
Unable to insert or
remove a tray.
Did you open a cover or
switch the device off
during printing?
Do not forcibly insert or remove the tray.
Switch off the power. In a few seconds,
switch on the power. When the device is
ready to receive data, insert or remove the
tray.
Unable to copy with the
specified size.
Is the document glass or
the document glass cover
dirty?
Clean the document glass or document glass
cover.
Refer to Cleaning the Document Glass Cover
and the Document Glass on page 248.
Is the document a
transparency or highly
translucent medium?
Use the document glass to copy the
document, placing a sheet of white paper on
top of it.
Is the document in the
correct position?
Place the document correctly.
Refer to Placing Document on page 68.
Is the document loaded
correctly?
Are the document guides
on the document feeder
set in the correct positions?
Align the document guides correctly.
Refer to Placing Document on page 68.
Is the document folded?
Smooth out the document and place it
again correctly.
Refer to Placing Document on page 68.
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Problem Solving
Symptoms
Possible Cause
Remedy
Paper is often jammed
or wrinkled.
Is paper loaded correctly in
the tray?
Load paper correctly.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
Is the tray inserted
correctly?
Correctly insert the tray by firmly pushing it
until it stops. Refer to Loading Paper in Trays
1 and 2 on page 61
Is the paper damp?
Replace the paper with a new one.
Is the paper curled?
Turn over the paper in the tray, or replace the
paper with a new one.
Are the paper and tray
settings correct?
Correctly set the paper settings to
correspond to the paper loaded.
Refer to Changing the Paper Size for Trays 1
and 2 on page 65.
Are any torn pieces of
paper remaining or is there
a foreign object in the
device?
Open the cover of the device or pull out the
tray to remove any torn pieces or foreign
objects.
Refer to Paper Jams on page 287.
Is non-standard paper
loaded in the tray?
Replace with paper that meets device
specifications.
Refer to Paper Types on page 56.
Is paper exceeding the
maximum fill line in the
tray?
Load paper in the tray so that it does not
exceed the maximum fill line.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
Are the paper guides set
correctly?
Load paper correctly, and align the paper
guides to the paper.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
Is the paper finely cut out?
Some paper types may not be cut out finely.
Load the paper after fanning it well.
A document is not fed
onto document feeder.
Is the document small?
The minimum size of document that can be
loaded into the document feeder is A5 .
An error code appears
when paper is loaded in
Tray 5 (bypass) and the
<Start> button is
pressed.
Check the positions of the
paper guides of Tray 5
(bypass).
Adjust the paper guides to the correct
positions.
Refer to Error Code on page 277.
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
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Problem Solving
Symptoms
Possible Cause
Remedy
Documents often jam.
Are suitable types of
documents being used?
Correctly load the documents suitable for
the document feeder.
Refer to Placing Document on page 68.
Are you using the irregular
shaped documents,
business cards,
transparencies, or thin
documents?
An edge of the
document is folded.
Are there any sticky tags,
paper clips or adhesive
tape on the document?
Remove any sticky tags, paper clips, or
adhesive tape from the document before
copying.
Are the document guides
set in the correct positions?
Adjust the document guide positions.
Refer to Placing Document on page 68.
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder top cover and
check inside.
Refer to Document Jams on page 292.
Is the document curled?
Flatten the curl and load the document
again.
Image Quality Problems
If the image quality of the printout is poor, use the table below to find our most likely cause, and take the
required action.
If the image quality remains poor after taking the required action, contact our Customer Support Center.
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Problem Solving
Symptoms
Possible Cause
Remedy
Copies are dirty.
Is the document glass or the
document glass cover dirty?
Clean the document glass or the document
glass cover.
Refer to Cleaning the Document Glass
Cover and the Document Glass on
page 248.
Is the document a
transparent type such as a
transparency medium?
When copying highly translucent
documents, dirt on the document glass
cover shows up in the copy. Place a sheet of
white paper over the document before
copying.
Is the document on colored
or rough paper, or a
blueprint?
Adjust the copy density or remove the
background paper color before copying.
Refer to Lighten/Darken on page 84.
Refer to Auto Background Suppression on
page 202.
Is the document on glossy
printing paper?
Glossy printing paper easily sticks to the
document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document
before copying.
Black lines appear in
copies.
Is the document feeder's
narrow glass strip dirty?
Clean the narrow glass strip.
Refer to Cleaning the Document Glass
Cover and the Document Glass on
page 248.
Copies are too dark.
Is the copy density set to a
high value?
Adjust the copy density.
Refer to Lighten/Darken on page 84.
Copies are too light.
Is the document light?
Is the copy density set to a
low value?
The copy is slightly out
of position.
261
Is the paper loaded in the
correct position such as the
paper's leading edge drifted
away from the corners of
the tray?
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User Guide
Load paper correctly, and align the paper
guides to the paper.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
Problem Solving
Symptoms
Possible Cause
Remedy
Copies are out of
position or crooked.
Have you placed the
document correctly?
Place the document correctly.
Refer to Placing Document on page 68.
Is the paper loaded correctly
in the tray?
Load the paper correctly.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
If using Tray 5 (bypass),
have you loaded the paper
so that the paper guides are
in contact with it?
Load the paper correctly.
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
Are the document feeder's
document guides
misaligned?
Place the document correctly, moving the
document guides into contact with the
edges of the document.
Refer to Placing Document on page 68.
Have you mounted the tray
securely?
Mount the tray by inserting it securely all
the way into the device.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
You can adjust the alignment of the printed
image.
Refer to Adjust Alignment on page 185.
Copies have missing
parts in them.
Striped patterns appear
in copies.
Is the paper damp?
Damp paper creates missing parts or
unclear copies. Replace it with paper from
an unopened pack.
Is the paper in the tray
creased or wrinkled?
Remove any problematic sheets, or replace
the paper with paper from an unopened
pack.
Are you copying a cut-andpasted or creased
document?
Cut-and-pasted or creased parts of the
document may not be making proper
contact with the document glass. Place a
stack of white paper on top of the
document to bring it into proper contact
with the document glass.
Are you attempting to make
an enlarged copy of the
document with a too large
enlargement factor?
When making enlarged copies, some
enlargement factors can create striped
patterns. Adjust the copy enlargement
factor.
Refer to Reduce/Enlarge on page 81.
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Problem Solving
Symptoms
Possible Cause
Remedy
The printout is light
(faded, unclear).
The paper is damp.
Replace the paper with new paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
Black spots appear in
copies.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
Black or colored lines
appear in printouts.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
The narrow glass strip is
dirty.
Clean the narrow glass strip.
Refer to Cleaning the Document Presser
and the Narrow Glass Strip on page 249.
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Problem Solving
Symptoms
Possible Cause
Remedy
Dirt appears at regular
intervals in the printout.
The paper feed path is dirty.
Print several sheets.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
White spots appear in
areas of black fill.
The paper is unsuitable.
Load the correct type of paper.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
The printout comes off
on the fingers.
The toner is not fused
to the paper.
The paper is
contaminated with
toner.
The paper is damp.
Replace the paper with new paper.
The paper is unsuitable.
Load the correct type of paper.
Paper feed direction
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Problem Solving
Symptoms
Possible Cause
Remedy
The entire printout is
black.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
A high-voltage power supply
failure may have occurred.
Contact our Customer Support Center.
Multiple pages were fed
through the device at once
(double feeding).
Riffle through the stack of paper
thoroughly before loading it.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
A power failure or highvoltage power supply failure
may have occurred.
Contact our Customer Support Center.
The printout contains
white areas, or white or
colored stripes.
The paper is damp.
Replace the paper with new paper.
The paper is unsuitable.
Load the correct type of paper.
The printout is faint
overall.
When using the Tray 5
(bypass) to print, the paper
size specified in the print
driver does not match the
type and size of the paper
actually loaded.
Load paper of the correct type and size in
the Tray 5 (bypass).
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
Multiple pages were fed
through the device at once.
Ruffle through the stack of paper
thoroughly before leading it.
The printout is blank.
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Problem Solving
Symptoms
Possible Cause
Remedy
The paper is wrinkled.
The paper is unsuitable.
Replace the paper with new paper.
Paper has been added to
the paper loaded.
The paper is damp.
Text is blurry.
The paper is unsuitable.
Replace the paper with new paper.
Paper has been added to
the paper loaded.
The paper is damp.
White or color patches
appear vertically.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to Replacing the Drum Cartridge on
page 244.
The paper cassette's paper
guides are not aligned to
the correct position.
Align the horizontal and vertical paper
guides properly.
Refer to Loading Paper in Trays 1 and 2 on
page 61.
Refer to Loading Paper in Tray 5 (bypass) on
page 63.
Paper feed direction
The printout is slanted.
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Problem Solving
Symptoms
Possible Cause
Remedy
The color registration is
out of alignment.
The color registration is
displaced by installing the
device or replacing
components.
Adjust the color registration.
Refer to Auto Registration on page 186.
Copying Problems
This section provides possible solutions to various problems you may encounter when using the Copy
features.
Unable to Copy
The table below lists possible solutions when you are unable to copy.
Symptoms
Possible Cause
Remedy
The document is not
fed properly through
the document feeder.
The document size is too
small.
The minimum size of document that can be
loaded on the document feeder is A5 .
The document is not a
supported type.
The document feeder does not support
warped documents, business cards,
transparencies, thin documents,
or documents with attached stick-on notes,
paper clips or tape.
Refer to Paper Types on page 56.
The document guides are
misaligned.
Align the document guides properly to
match the document size.
There are document shreds
stuck in the document
feeder.
Open the document feeder top cover, and
remove the document shreds.
Refer to Document Jams on page 292.
You have placed a
document containing
pages of different sizes.
You cannot place documents with different
size pages.
Copy Output Problems
The table below lists possible solutions to problems with the copy output.
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Symptoms
Possible Cause
Remedy
Copies are dirty.
The document glass
cover or document glass
is dirty.
Clean the document glass cover or document
glass.
Refer to Cleaning the Document Glass Cover
and the Document Glass on page 248.
The document is a
transparency or highly
translucent medium.
When copying highly translucent documents,
dirt on the document glass cover shows up in
the copy. Place a sheet of white paper over the
document before copying.
The document is on
colored or rough paper, or
is a blueprint.
The paper's background color is being copied.
Adjust the copy density or image quality, or
specify background suppression before
copying.
The document is printed
on glossy printing paper.
Glossy printing paper easily sticks to the
document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.
The copy density
adjustment is not right.
Adjust the copy density.
Refer to Lighten/Darken on page 84.
The document is light.
Adjust the copy density.
Refer to Lighten/Darken on page 84.
The image quality setting
is not correct for the
document.
If the copy output of black text is too light, set
[Original Type] to [Text].
Refer to Original Type on page 85.
The copy is slightly out
of position.
The paper loaded in the
tray is misaligned.
Align the paper stack, and load it so that the
leading edge of the paper is aligned with the
front corners of the tray.
Copies have missing
parts in them.
The paper is damp.
Damp paper creates missing parts or unclear
copies. Replace it with paper from an
unopened pack.
The paper in the tray is
creased or wrinkled.
Remove any problematic sheets, or replace the
paper with paper from an unopened pack.
The document has been
cut-and-pasted, or is
creased.
Cut-and-pasted or creased parts of the
document may not be making proper contact
with the document glass. Place a stack of
white paper on top of the document to bring it
into proper contact with the document glass.
Copies are too dark or
too light.
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Problem Solving
Symptoms
Possible Cause
Remedy
Striped patterns appear
in copies.
The document's
enlargement factor is too
large.
When making enlarged copies, some
enlargement factors can create striped
patterns. Adjust the copy enlargement factor.
Refer to Reduce/Enlarge on page 81.
Copies are out of
position or crooked
You have not placed the
document correctly.
Place the document correctly.
Refer to Placing Document on page 68.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
You have not mounted
the tray securely.
Mount the tray by inserting it securely all the
way into the device.
The paper guides of Tray
5 (bypass) are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
The document size is not
correct.
Check the document size set correctly.
Refer to Original Size on page 88.
The paper size is not
correct.
Check the paper size set correctly.
Refer to Changing the Paper Settings on
page 66.
The document glass
cover or document glass
is dirty.
Clean the document glass cover or document
glass.
Refer to Cleaning the Document Glass Cover
and the Document Glass on page 248.
The document is a
transparency or highly
translucent medium.
Place a sheet of white paper over the
document before copying.
Refer to Placing Document on page 68.
The document has
shifted out of position.
Place the document correctly.
Refer to Placing Document on page 68.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
Refer to Placing Document on page 68.
The document is creased.
Smooth out the document and place it again
correctly.
Refer to Placing Document on page 68.
The document exceeds
the printable area.
Adjust the reduction/enlargement factor to
reduce the copy slightly.
The copy is not the
desired size.
The edges of copies are
cut off.
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Printer Problems
Unable to Print
The table below lists possible solutions when you are unable to print.
Symptoms
Possible Cause
Remedy
Data remains in the
printer icon.
The device's power is not
ON.
Switch the device's power ON.
Refer to Power Source on page 45.
The computer's cable is
disconnected.
Connect the computer's cable.
The device's cable is
disconnected.
Connect the device's cable.
Refer to Interface Cables on page 28.
An error has occurred in
the device.
Check the error information, and take the
required action.
There is a problem in the
network connecting the
computer and device.
Contact your Network Administrator.
The port is not activated.
Activate the port to use.
Refer to Activating the Communication Port To
Use on page 36.
The device is connected
to multiple computers.
Wait a while, and then try printing again.
No paper has been
loaded.
Load paper.
There is no paper of the
specified size.
Load paper of the specified size.
Refer to Loading Paper on page 61.
An error has occurred in
the device.
Check the error information, and take the
required action.
Job execution has been
paused.
Use the screen to select whether to cancel the
job.
Data has been sent to
the device.
Print Output Problems
The table below lists possible solutions to print output problems.
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Problem Solving
Symptoms
Possible Cause
Remedy
The printout is on the
wrong paper size.
The wrong size paper was
loaded in the specified
tray.
Change the size of the paper loaded in the
tray, or change the print options to use a tray
containing the specified paper size.
The image at the edges
of the paper is missing.
The document exceeds
the device printable area.
Enlarge the device print area, or reduce the
document print area.
The settings specified
in the printing options
are disabled.
The print driver of
another model device is
in use.
Install the device print driver.
An option has not been
mounted.
Check the options mounted in the device, and
then reselect the items in [Items] under
[Options] in the print driver.
Confirm whether the
print driver on the
computer is the one
supplied with the device.
On the computer, select the print driver
supplied with the device. If the print driver is
not listed for selection, install the print driver
and then select it. Operation is not
guaranteed if another company's print driver
is used.
Check the options
mounted in the device,
and then reselect the
items in [Items] under
[Options] in the print
driver.
Fax Problems
The table below lists possible solutions to fax problems.
Symptoms
Remedy
The device is not working, there is no
display and the buttons are not working.
Unplug the power cord and plug it in again.
No dial tone sounds.
Check that the phone line is connected properly.
Ensure that there is power to the electrical receptacle.
Check that the phone socket in the wall is working by
plugging in another phone.
The numbers stored in the memory do not
dial correctly.
Ensure that the numbers are stored in the memory
correctly.
Print an Address Book list.
The document does not feed into the
device.
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Ensure that the document is not wrinkled and you are
putting it in correctly. Check that the document is of the
right size, not too thick or thin.
Problem Solving
Symptoms
Remedy
Ensure that the document feeder top cover is firmly
closed.
Faxes are not received automatically.
Check that the phone line is connected properly.
The Fax mode should be selected.
Ensure that there is paper in the paper tray.
If the time interval specified for the following features is
too long, change the time interval shorter such as 30
seconds.
5. Auto Answer Fax
6. Auto Ans. TEL/FAX
7. Auto Ans. Ans/FAX
The device does not send faxes.
[Sending Fax] should show up on the display.
Check the other fax device you are sending to, to see if
it can receive your fax.
Check the [Dial Type] for [PB], [DP(10PPS)] or
[DP(20PPS)].
Ensure that the document is loaded in the document
feeder or on the document glass.
The incoming fax has blank spaces or is
received in poor quality.
Check the device by making a copy.
The toner cartridge may be empty. Replace the toner
cartridge.
A noisy phone line can cause line errors. Set the fax
modem speed to a slower speed.
The fax device sending you the fax may be faulty.
Some of the words on an incoming fax are
stretched.
The fax device sending you the fax had a temporary
document jam.
There are lines on the documents you
send.
Check the surface of the document glass and document
feeder glass for marks and clean it.
Refer to Cleaning the Device on page 245.
The device dials a number, but the
connection with another fax device fails.
The other fax device may be turned off, out of paper, or
cannot answer incoming calls. Speak with the other
device operator and ask her/him to sort out the
problem.
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Problem Solving
Symptoms
Remedy
Documents are not stored in the memory.
There may not be enough memory to store the
document. If the display shows a [Memory Full]
message, delete any documents you no longer need
from the memory and then restore the document, or
wait for the job in progress (e.g., a fax transmission or
reception) to complete.
Blank areas appear at the bottom of each
page or on other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the
user option setting.
Refer to Paper Types on page 56.
The device will not send or receive faxes.
Ensure that the region code is set correctly under
<Machine Status>  [Tools]  [Admin Settings]  [Fax
Settings]  [Fax Line Settings]  [Region].
Check the [Dial Type] for [PB], [DP(10PPS)] or
[DP(20PPS)].
Check that the cables are connected properly.
If the telephone line cord is connected to the device via
any device such as an answering device and a
computer, remove the device and directly connect the
telephone line cord to the device.
An error often occurs during a fax
transmission or reception.
Reduce the modem speed under <Machine Status> 
Tools  Admin Settings  Fax Settings  Transmission
Defaults  Modem Speed.
The device receives faxes, but it does not
print.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that [Forward Settings] is set to [Off].
Ensure that [Junk Fax Filter] is set to [Off].
Ensure that [Secure Receive Set] is set to [Disable].
Execute [Initialize NVM].
Scan Problems
This section provides possible solutions to various problems you may encounter when using the Scan
feature.
The table below lists possible solutions when you are unable to scan.
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Problem Solving
Symptoms
Remedy
The scanner does not work.
Ensure that you place the document to be scanned facing
down from the document glass, or facing up in the
document feeder.
There may not be enough available memory to hold the
document you want to scan. Try the Preview function to see
if that works. Try lowering the scan resolution rate.
Check that the USB cable or Ethernet cable is connected
properly.
Ensure that the USB cable or Ethernet cable is not
defective. Switch the cable or adapter with a known good
cable or adapter. If necessary, replace it.
Check that the scanner is configured correctly. Check the
application you want to use to make certain that the
scanner job is being sent to the correct port.
Ensure that the scanner sharing feature is disabled when
you use Mac OS® X before you scan documents via an ICA
compatible application such as Image Capture. The device
does not support the scanner sharing feature of Mac OS X.
Select a printer which is directly connected to the computer
via USB or wired LAN and scan documents.
The device scans very slowly.
Graphics are scanned more slowly than text when you use
the Email or Scan To Network feature.
Communication speed becomes slow in scan mode because
of the large amount of memory required to analyze and
reproduce the scanned image.
Scanning images at a high resolution takes more time than
scanning at a low resolution.
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Problem Solving
Symptoms
Remedy
Document misfeeds or multiple feeds
occur in the document feeder.
Check whether the document feeder roller assembly is
installed properly.
Ensure the document's paper type meets the specifications
for the device.
Check whether the document is properly loaded in the
document feeder.
Ensure that the document guides are adjusted properly.
Ensure that the number of document sheets do not exceed
the maximum capacity of the document feeder.
Ensure that the document is not curled.
Fan the document well before loading it in the document
feeder.
Vertical stripes appear on the output
when scanned using the document
feeder.
Clean the document feeder glass.
Refer to Cleaning the Device on page 245.
Clean inside the device by using the cleaning rod.
Refer to Cleaning the Device on page 245.
A smear appears at the same location
on the output when scanned using the
document glass.
Clean the document glass.
Refer to Cleaning the Device on page 245.
Images are skewed.
Ensure that the document is loaded straight in the
document feeder or on the document glass.
Diagonal lines appear jagged when
scanned using the document feeder.
If the document uses thick media, try scanning it from the
document glass.
Message appears on your computer
screen:
• Device can't be set to the H/W
mode you want.
• Port is being used by another
program.
• Port is Disabled.
• Scanner is busy receiving or
printing data. When the current job
is completed, try again.
• Invalid handle.
• Scanning has failed.
There may be a copying or printing job in progress. When
the current job is complete, try the job again.
The selected port is currently being used. Restart your
computer and try again.
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Problem Solving
Symptoms
Remedy
The cable may be improperly connected or the power may
be off.
The scan driver is not installed or an operating environment
is not set up properly.
Ensure that the port is properly connected and the power is
turned on. Then restart your computer.
Check that the USB cable, Ethernet cable is connected
properly.
The device does not properly transfer
scan data to a specified destination via
the Scan to Email or Scan To Network
feature.
Check if the following settings have been set correctly on
the CentreWare Internet Services.
Scan To Network
Check the following settings under [Address Book] 
[Computer/Server Address Book]  [Edit Network Scan
Address]:
• Server Address
• Login Name
• Login Password
• Share Name (Displays only when [Server Type] is set to
[SMB])
• Server Path
Scan to Email
Check the following setting under [Address Book]  [Email
Address Book]:
Address
Scan Driver/Printer Utility Problems
The table below lists possible solutions to scan driver/printer utility problems.
Symptoms
Remedy
Unable to retrieve the Address Book
data from the printer on the Address
Book Editor.
Check that the USB cable or Ethernet cable is connected
properly.
Ensure that the device is turned on.
Ensure that the scan driver is installed on your computer. (The
Address Book Editor retrieves the Address Book data via the
scan driver when the device is connected using a USB cable.)
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Problem Solving
Symptoms
Remedy
The TWAIN driver cannot connect to
the device.
Check that the USB cable is connected properly.
Check whether the device is on. If the device is on, reboot it
by turning the power switch off and then on again.
If a scan application is running, close the application once,
restart the application, and then try scanning again.
Failed to scan your document on the
device via Express Scan Manager.
Ensure that your computer and the device is properly
connected with the USB cable.
Check whether the device is on. If the printer is on, reboot it
by turning the power switch off and then on again.
If a scan application is running, close the application once,
restart the application, and then try scanning again.
Network connection cannot be used. Connect with the USB
cable.
Uninstall Express Scan Manager on your computer and then
re-install it.
Failed to create an image file via
Express Scan Manager.
Ensure there is sufficient space in your hard disk.
Failed to initialize Express Scan
Manager.
Uninstall Express Scan Manager on your computer and then
re-install it.
Failed to execute Express Scan
Manager.
Uninstall Express Scan Manager on your computer and then
re-install it.
An unexpected error occurred on
Express Scan Manager.
Uninstall Express Scan Manager on your computer and then
re-install it.
Uninstall Express Scan Manager on your computer and then
re-install it.
Error Code
This section describes error codes.
An error message and error code (xxx-xxx) are displayed if printing terminated abnormally because of an
error, or a malfunction occurred in the device.
Refer to the error codes in the following table to resolve problems.
If an error code is displayed, any print data remaining in the device and information stored in the device's
memory is not secured.
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Problem Solving
If an error code is displayed that is not listed in the following table, or if you cannot resolve an error despite
following the instructions described in the table, contact our Customer Support Center.
Symptoms
Remedy
005-942
The original size is not detected accurately. Check the originals loaded in
the document feeder, reload the originals, and then press the <Start>
button.
Note: When using a non-standard size document, specify the original size
in [Original Size]. Depending on the selected document size, the printout
may be too large for the paper or may have shadows at the edges.
016-503
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the SMTP server and the DNS server are set correctly on
CentreWare Internet Services.
016-504
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the POP3 server and the DNS server are set correctly on
CentreWare Internet Services.
016-505
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the user name and password used for the POP3 server are
set correctly on CentreWare Internet Services.
016-506
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the SMTP server or the POP3 server is set on CentreWare
Internet Services.
016-507
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the user name and password used for the SMTP server are
set correctly on CentreWare Internet Services.
016-520
016-521
Contact your system administrator.
016-570
016-571
016-572
016-573
016-718
016-720
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
016-737
016-741
016-742
016-743
016-744
016-745
Switch off the device power, make sure that the touch screen is blank, and
then switch on the device power. Contact our Customer Support Center if
this failure is repeated.
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Problem Solving
Symptoms
Remedy
016-746
Select [Close] to recover the device.
016-757
016-758
016-759
Contact your server administrator.
016-764
016-765
016-766
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Contact the SMTP server administrator.
016-767
016-768
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the email address, and try scanning again.
016-786
016-790
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the network cable is connected properly. If there is no
problem with the network cable, contact your server administrator.
016-799
016-921
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
016-985
016-986
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Lower the resolution or change the file format of the scanned
image, and retry scanning.
017-970
017-971
017-972
017-973
017-974
017-975
017-976
017-977
017-978
017-979
017-980
017-986
017-987
017-988
017-989
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
031-521
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Confirm the login-able computers with your system administrator.
031-522
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the login name (domain name and user name) and
password are correct.
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Problem Solving
Symptoms
Remedy
031-523
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the share name you specified.
031-524
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the number of users who use the server at the same time is
not exceeding the upper limit.
031-525
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the specified user can read and write a file at the storage
location.
031-526
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the DNS connection, or check if the forwarding destination
server is registered with DNS.
031-527
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set the DNS address, or set the forwarding destination server
address as an IP address.
031-528
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
Check if the device can communicate via network with the forwarding
destination SMB server. For example, check the following:
• Connection of the network cable
• TCP/IP settings
• Communication with Port 137 (UDP), 138 (UDP), and 139 (TCP)
For communication beyond the subnet, check the settings of the WINS
server and if the server name can be resolved correctly.
031-529
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the password is correct.
031-530
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the storage location is correct. The storage location you
specified is DFS setting, and check if it is linked to other server. Specify
directly the linked server, the share name, and the storage location.
031-531
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the access right of the folder you specified.
031-532
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Shorten the name of the file or the forwarding destination folder.
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Symptoms
Remedy
031-533
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the following:
• A file with the name you specified can be created in the storage
location.
• The file name you specified is not used by any other user.
• Any file or folder that has the same name as the one you specified does
not exist.
031-534
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the following:
• A file with the name you specified can be created in the storage
location.
• Any file or folder that has the same name as the one you specified does
not exist.
031-535
031-536
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if any other user is not operating the file in the storage
location you specified.
031-537
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the storage location has free space.
031-539
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the server name is correct.
031-540
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the domain name is correct.
031-541
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the login name (user name) is correct.
031-542
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Wait for a while and try the same operation again. Contact our
Customer Support Center if this failure is repeated.
031-543
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the login permitted time with your system administrator.
031-544
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the password valid period with your system administrator.
031-545
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the necessity of password change with your system
administrator.
031-546
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the user invalid setting with your system administrator.
031-547
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the user lock-out status with your system administrator.
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Symptoms
Remedy
031-548
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the user valid period with your system administrator.
031-549
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. On the server security settings, check the access permission of null
password user.
031-550
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the append access right to the file. Check if the server
supports the SMB append command.
031-551
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the rename access right to the file. Check if the server
supports the SMB rename command.
031-552
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set other than "Cancel" for processing in the case of file name
duplication, or rename/delete the file whose name is the same as the one
specified in the sending destination folder.
031-574
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the DNS connection, or check if the name of the forwarding
destination server is registered with DNS.
031-575
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set the DNS address, or set the forwarding destination server
address as an IP address.
031-576
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the server's IP address is correct, or check the connection
of the network cable.
031-578
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the login name (user name) and password are correct.
031-579
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the storage location is correct.
031-580
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the server access right.
031-581
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Shorten the name of the file or the forwarding destination folder.
031-582
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if a file with the name you specified can be created in the
storage location. Check if the storage location has free space.
031-584
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if a folder with the name you specified can be created in the
storage location. Check if a folder that has the same name as the one you
specified already exists.
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Symptoms
Remedy
031-585
031-587
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the server access rights.
031-588
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the storage location has free space.
031-590
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Set other than "Cancel" for processing in the case of file name
duplication, or rename/delete the file whose name is the same as the one
specified in the sending destination folder.
031-594
031-595
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Try the same operation again. Contact our Customer Support
Center if this failure is repeated.
031-598
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the append access right to the file and if the server supports
the FTP append command.
031-599
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the rename access right to the file. Check if the server
supports the FTP rename command.
033-500
033-501
033-502
033-503
033-510
033-511
033-512
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
033-513
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Try the following:
• Print the received fax, or wait for a while until the fax is sent.
• Print the fax job stored using the Secure Receive feature.
For more information on the Secure Receive feature, refer to Secure Receive
on page 169.
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Symptoms
Remedy
033-514
033-515
033-516
033-517
033-518
033-519
033-520
033-521
033-522
033-523
033-524
033-525
033-526
033-573
033-751
033-752
033-753
033-754
033-755
033-756
033-757
033-758
033-759
033-760
033-761
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
033-762
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. The device rejected a fax from the blocked number.
For more information, refer to Junk Fax Filter on page 169.
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Problem Solving
Symptoms
Remedy
033-763
033-764
033-765
033-766
033-767
033-768
033-769
033-770
033-771
033-772
033-773
033-774
033-775
033-776
033-777
033-779
033-782
033-784
033-786
033-787
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
033-788
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Try the following:
• Remove the received fax, or wait for a while until the fax is sent.
• Print the fax stored using the Secure Receive feature.
For more information on the Secure Receive feature, refer to Secure Receive
on page 169.
033-789
033-790
033-791
033-799
034-508
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
034-515
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Try the following:
• Retry the same operation.
• Check if the memory of the device or remote device is full.
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Symptoms
Remedy
034-791
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the following:
• If the telephone line cord is connected properly
• Tone/pulse setting
• If the remote device can receive a fax
For more information on the tone/pulse setting, refer to Dial Type on
page 172.
034-799
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
035-701
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the following:
• Status of the remote device
• Tone/pulse setting
For more information on the tone/pulse setting, refer to Dial Type on
page 172.
035-702
035-704
035-705
035-706
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
035-708
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Try the following:
• Retry the same operation.
• Reduce the modem speed.
For more information on the modem speed, refer to Modem Speed on
page 173.
035-709
035-710
035-716
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
035-717
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Reduce the modem speed.
For more information on the modem speed, refer to Modem Speed on
page 173.
035-718
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the status of the remote device.
035-720
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check the features supported by the remote device.
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Problem Solving
Symptoms
Remedy
035-728
035-729
035-730
035-737
035-739
035-740
035-742
035-746
035-779
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
035-781
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover. Check if the remote device is busy.
035-792
035-793
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
062-956
The original size is not detected accurately. Check the originals placed on
the document glass, reload the originals, and then press the <Start> button.
Note: When using a non-standard size document, specify the original size
in [Original Size]. Depending on the selected document size, the printout
may be too large for the paper or may have shadows at the edges.
116-721
116-722
Select [Close], or wait for the time set in [Fault Timeout] for the device to
recover.
118-390
A device not supported by the device is installed. Remove the device and
restart the device.
Paper Jams
This section describes procedures to clear paper jams.
Carefully remove the jammed paper without tearing it. Do not leave any pieces of paper in the device.
WARNING: If you need to pull out a tray to remove paper jam, contact your local Xerox representative. Do
not pull out a tray, otherwise it may cause injuries.
CAUTION: Do not attempt to remove a paper deeply jammed inside the product, particularly a paper
wrapped around the fusing unit or the heat roller. Otherwise, it may cause Injuries or burns. Switch off
the product immediately and contact your local Xerox representative.
Note: Do not attempt to clear any jams using tools or instruments. This may permanently damage the
device.
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Problem Solving
Paper Jam in Left Side Cover [A]
Follow the steps below to clear paper jams inside the device's left side cover [A].
When removing paper, there may be an image on the device's Transfer Belt (the black film belt) inside the
left side cover [A]. Do not touch the Transfer Belt. Image quality may be affected, or the Transfer Belt may
be damaged and need replacement.
1. Open Tray 5 (1), and then while lifting up the release lever (2) gently open the top left cover (3).
If the paper is jammed around the fusing unit
1.
Pull down the handle [A1].
2.
Remove the jammed paper.
Note: Do not leave any torn pieces of paper inside the device.
3.
Return the handle [A1] back to its position.
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Problem Solving
4.
Push on the center of the top left cover, close it slowly, and raise the Tray 5 (bypass).
If the paper is jammed within the left side cover [A]
1.
If the paper is jammed in the location as shown in the right figure, lift the handle [A2], and then
remove the jammed paper pulling upwards.
2.
3.
Return the handle [A2] to its position.
Push on the center of the left side cover [A], close it slowly, and raise the Tray 5 (bypass).
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Problem Solving
Paper Jam in Left Side Cover [B]
Follow the steps below to clear paper jams inside the device's left side cover [B].
1. Pull the release lever, and slowly open the left side cover [B].
2.
Remove the jammed paper.
Notes:
•
3.
The paper may be jammed in the upper part where it is difficult to see. Check thoroughly for
jammed paper.
• If the paper tears, check to make sure there are no remaining shreds in the device.
Close the left side cover [B] gently.
Paper Jams in Trays 1 and 2
Follow the steps below to clear paper jams in Trays 1 and 2.
1. Remove the jammed paper by referring to the following:
– Tray 1: Paper Jam in Left Side Cover [A] on page 288
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Problem Solving
2.
– Tray 2 (optional): Paper Jam in Left Side Cover [B] on page 290
If the jammed paper cannot be removed, pull out the tray.
3.
Pulling out a tray after a paper jam without checking where the jam is located may cause the paper to
tear and leave shreds inside the device. To prevent equipment failure, check the location of paper jams
on the display before attempting to clear them.
Remove the jammed paper.
Note: If the paper tears, check to make sure there are no remaining shreds in the device.
4.
291
Push the tray in gently until it stops.
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Paper Jams in Tray 5 (bypass)
Follow the steps below to clear a paper jam in the Tray 5 (bypass).
1. Inspect the inside (around the paper feed entrance) of the Tray 5 (bypass), and remove the jammed
paper.
If multiple sheets of paper were loaded, remove all the paper while you clear the jam.
Note: If the paper tears, check to make sure there are no remaining shreds in the device.
2.
3.
If multiple sheets of paper were loaded, align the corners of the removed paper.
Insert the paper with the side to print on facing down, aligning it so that its leading edge lightly
contacts the paper feed entrance.
Document Jams
Follow the steps below to remove the jammed document in the document feeder.
1. Pull up the front handle of the document feeder top cover, and open the document feeder top cover
completely.
Note: The cover will remain fixed in position when fully opened. Open the cover slowly.
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Problem Solving
2.
If the document has not yet been fed into the feeder, remove it.
3.
If the displayed message tells you to turn the knob, turn the knob to feed the document to the top,
then remove it.
4.
If the document has been fed into the feeder, do not pull it out directly. The document may tear.
If the displayed message tells you to open the inner cover, lift up the handle to open the inner cover.
Handle
5.
Turn the knob to feed the document to the top, then remove it.
Note: If the document has been fed into the feeder, do not pull it out directly. The document may
tear.
6.
293
Close the document feeder's inner cover.
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7.
8.
9.
Close the document feeder top cover until it clicks into place, and confirm that there is no space
between the near or far side of the cover and the document feeder.
If you cannot find the document, carefully lift up the document feeder. If you find the document,
remove it, and then close the document feeder.
If you cannot find the document in Step 8, lift up the document feeder tray and remove the
document.
10. Carefully move the document feeder tray back into position.
11. Ensure that the document is not torn, wrinkled, or folded, and then reload the documents to complete
the job.
After removing the jammed document:
– Copy:
Place the unscanned document again including the jammed pages.
– Scan (Email/PC(Network)):
Place the entire document again.
If the scanned data is already sent, place the unscanned document again including the jammed
pages.
– Scan (TWAIN/WIA(Windows Image Acquisition)):
Place the unscanned document again including the jammed pages.
– Fax:
Place the entire document again.
Note: Torn, wrinkled or folded document pages can cause document jams, or damage. Always copy
torn, wrinkled, or folded documents by placing them directly on the document glass.
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Problem Solving
Getting Help
Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or warning
condition occurs, the control panel displays a message informing you of the problem.
For more information, refer to Error Code on page 277.
Obtaining the Product Information
Obtaining the Latest Print Driver
The latest print driver can be obtained by downloading it from our official website.
The following procedure uses the PCL 6 driver as an example.
Note: The communication fee shall be borne by users.
1.
2.
3.
In the print driver [Printing Preferences] dialog box, select the [Advanced] tab and then click [About].
Click [Xerox Web Site].
Your web browser launches and our official website is displayed.
Follow the instructions on the website and download an appropriate print driver.
Notes:
•
•
To locate the print driver for this product, go to www.xerox.com/drivers.
For the latest information about the print driver features, refer to the Help provided for the
print driver.
Non-Genuine Mode
When toner within a toner cartridge is empty, the [Out of Toner] message appears.
When you want to use the device in Non-Genuine mode, program the mode and replace the toner
cartridge.
If you use the device in the Non-Genuine mode, the performance of the device may not be at its optimum.
And any problems that may arise from the use of the Non-Genuine mode are not covered by our quality
guarantee. The continuous use of the Non-Genuine mode can also cause the device to break down, and
any repair charges for such break down will be incurred by users.
Note: Before starting the operation described below, confirm that [Ready] is displayed on the LCD
panel.
1.
295
Press the <Machine Status> button.
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2.
3.
4.
5.
6.
Select the [Tools] tab.
Select [Admin Settings].
Select [Maintenance].
Select [Non-Genuine Toner].
Select [On], and then select [OK].
The device switches to the Non-Genuine mode.
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Appendix
This chapter describes the device specifications, optional components, and notes and restrictions.
Specifications
This section lists the main specifications of the device. Note that the specifications and the appearance of
the product may change without prior notice.
Basic Functions/Copy Functions
Type
Desktop
Memory
512 MB
Hard Disk
-
Color Capability
Full Color
Scanning Resolution
600 x 600 dpi
Printing Resolution
Output resolution: 1200 x 2400 dpi
Data processing resolution: 600 x 600 dpi
Halftone
256 halftones for each color (16,700,000 colors)
Warm-up Time
39 seconds or less
At room temperature, 20°C
Original Paper Size
The maximum size is 297 x 432 mm (A3, 11 x 17") for both sheets and
books.
Output Paper Size
Maximum: A3, 11 x 17"
Minimum:Tray 1: A5
Tray 2 (optional): A5
Tray 5 (bypass): A5 (Non-standard size: 89 × 98 mm)
Image loss width: 5.5 mm max. at top, bottom, right, and left.
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Appendix
Output Paper Weight
Tray 1: 60–90 g/m²
Tray 2 (optional): 60–256 g/m²
Tray 5 (bypass): 60–216 g/m²
Note: Use paper recommended by Xerox. Copying may not be performed
correctly depending on the conditions.
First Copy Output Time
<When the document glass is used>
Monochrome: 8.6 seconds (A4 /monochrome priority mode)
Color:
10.8 seconds (A4 /color priority mode)
Note: The values may vary depending on the device configuration.
<When the document feeder is used>
Monochrome: 10.6 seconds (A4 /monochrome priority mode)
Color:
13.6 seconds (A4 /color priority mode)
Note: The values may vary depending on the device configuration.
Reduction/Enlargemen
t
299
Size-for-Size 1:1 ± 0.7%
Preset %50%, 70%, 81%, 86%, 115%, 122%, 141%, 200%
Variable %25–400% (1% increments)
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Continuous Copy
Speed
Paper Trays 1 and 2 (optional): Continuous 1-Sided copy/same
magnification
Monochrome
Color
A4 :
B5
/B5 /A4
20 sheets /minute
/B4/A3:
20 sheets /minute
12 sheets /minute
12 sheets /minute
Paper Trays 1 and 2 (optional): Continuous 2-Sided copy/same
magnification
Monochrome
Color
A4 :
B5
/B5 /A4
17 pages /minute
/B4/A3:
17 pages /minute
8.5 pages /minute
8.5 pages /minute
Paper Tray 5: Continuous 1-Sided copy/same magnification
Monochrome
Color
A4 :
B5
/B5 /A4
20 sheets /minute
/B4/A3:
20 sheets /minute
12 sheets /minute
12 sheets /minute
Paper Tray 5: Continuous 2-Sided copy/same magnification
Monochrome
Color
A4 :
17 pages/minute
17 pages /minute
B5 /B5 /A4 /B4/A3:
8.7 pages /minute
8.7 pages /minute
The speed may be reduced due to image quality adjustment.
Note: These are the speeds used for Bond, Plain, and Recycled paper. Print
performance can be varied depending on the type of paper used.
Paper Tray Capacity
Standard: 350 sheets (Tray 1 (250 sheets*1) + Tray 5 (bypass) 2/22/16
(100 sheets *2))
Optional:500 sheets*1 (One Tray Module)
Maximum Paper Capacity: 850 sheets (Standard + One Tray Module)
*1
: When using 80 g/m² paper
Note: *2: When using Xerox standard paper
Continuous Copy
999 sheets
Output Tray Capacity
250 sheets (A4 )
When using 80 g/m² paper
Power Supply
AC 220–240 V ±10%, 5 A, 50/60 Hz ±3%
Power Consumption
220 V: 1.1 kW or less
240 V: 1.2 kW or less
Low Power mode: 46 W
Sleep mode: 1.4 W
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Dimensions
Width 595 × Depth 586 x Height 549 mm (with platen cover)
Width 595 × Depth 586 x Height 634 mm (with document feeder)
Device Weight
43 kg (with platen cover)
49 kg (with document feeder + Duplex Output Unit)
Toner cartridge is not included.
Space Requirement
Width 947 × Depth 586 mm (with platen cover)
Width 972 × Depth 586 mm (with document feeder + Duplex Output Unit)
When the Tray 5 (bypass) is fully extended.
Print Functions
Type
Built-in
Output Paper Size
Same as the Basic Functions/Copy Functions
Continuous Print Speed
Same as the Basic Functions/Copy Functions
The speed may be reduced due to image quality adjustment. Print speed
may also drop depending on the document.
Print Resolution
Output resolution: 1200 x 2400 dpi
Data processing resolution: 600 x 600 dpi for Standard and High Quality
PDL
PCL6/5e, HBPL
Protocol
Network connection: TCP/IP (lpd, IPP/IPPS, Port9100, SMB, WSD*)
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Operating System
Microsoft® Windows Vista®
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2008 x86
Microsoft® Windows Server® 2008 x64 Edition
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows® 7 x86
Microsoft® Windows® 7 x64
Microsoft® Windows® 8 x86
Microsoft® Windows® 8 x64
Microsoft® Windows Server® 2012 x64
Microsoft® Windows Server® 2012 R2 x64
Microsoft® Windows® 8.1 x86
Microsoft® Windows® 8.1 x64
Microsoft® Windows® 10 x86
Microsoft® Windows® 10 x64
Mac OS X 10.5–10.11
Note: For information about the latest supported OS, refer to our official
website.
Fonts
PCL6/5: 81 European fonts, 36 Symbol set
Connectivity
Ethernet 100BASE-TX/10BASE-T, USB 2.0
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WSD stands for Web Services on Devices.
Scan Functions (Local)
Type
Color Scanner
Original Paper Size
Same as the Basic Functions/Copy Functions
Scanning Resolution
TWAIN:monochrome and grayscale: 600 x 600 dpi, 400 x 400
dpi,2/22/16300 x 300 dpi, 200 x 200 dpi, 150 x 150 dpi2/22/16color:
400 x 400 dpi, 300 x 300 dpi, 200 x 200 dpi, 150 x 150 dpi
WIA*2: color, grayscale, and monochrome: 400 x 400 dpi, 2/22/16300 x
300 dpi, 200 x 200 dpi, 150 x 150 dpi
Scanning Speed*1
Monochrome:24 sheets/minute
Color: 19 sheets/minute
Xerox Standard Document (A4 ), at 200 dpi
Connectivity
Ethernet 100BASE-TX/10BASE-T, USB 2.0
Scan to PC
Driver
(TWAIN/WIA
Operating
*2: USB)
System*3
TWAIN/WIA*2
Microsoft® Windows Vista®
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2008 x86
Microsoft® Windows Server® 2008 x64 Edition
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows® 7 x86
Microsoft® Windows® 7 x64
Microsoft® Windows® 8 x86
Microsoft® Windows® 8 x64
Microsoft® Windows Server® 2012 x64
Microsoft® Windows Server® 2012 R2 x64
Microsoft® Windows® 8.1 x86
Microsoft® Windows® 8.1 x64
Microsoft® Windows® 10 x86
Microsoft® Windows® 10 x64
Note: For information about the latest supported OS, refer to our official
website.
Notes:
•
•
303
*1 The scanning speed varies depending on documents.
*2 WIA stands for Windows Image Acquisition.
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•
*3 Please refer to our official website for the latest support operating systems.
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Scan Functions (Network)
Type
Color Scanner
Original Paper Size
Same as the Basic Functions/Copy Functions
Scanning Resolution
monochrome and grayscale: 600 x 600 dpi, 400 x 400 dpi, 300 x 300 dpi,
200 x 200 dpi, 150 x 150 dpi
color: 400 x 400 dpi, 300 x 300 dpi, 200 x 200 dpi, 150 x 150 dpi
Scanning Speed*1
Monochrome:24 sheets/minute
Color: 19 sheets/minute
Xerox Standard Document (A4 ), at 200 dpi
Connectivity
Standard: Ethernet 100BASE-TX/10BASE-T
Scan to PC Protocol
(Network:
Operating
Push
*3
Scanning) Systems
TCP/IP (SMB, FTP, WSD*2)
Microsoft® Windows Vista®
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2008 x86
Microsoft® Windows Server® 2008 x64 Edition
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows® 7 x86
Microsoft® Windows® 7 x64
Microsoft® Windows® 8 x86
Microsoft® Windows® 8 x64
Microsoft® Windows Server® 2012 x64
Microsoft® Windows Server® 2012 R2 x64
Microsoft® Windows® 8.1 x86
Microsoft® Windows® 8.1 x64
Microsoft® Windows® 10 x86
Microsoft® Windows® 10 x64
Mac OS X 10.6–10.11
Note: For information about the latest supported OS, refer to our official
website.
File Format Monochrome binary: TIFF/DocuWorks/PDF
Color: TIFF/JPEG/DocuWorks/PDF
Scan to
email
Notes:
•
305
Protocol
TCP/IP (SMTP Authentication)
File Format Monochrome binary: TIFF/DocuWorks/PDF
Color: TIFF/JPEG/DocuWorks/PDF
*1 The scanning speed varies depending on documents.
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Appendix
•
•
*2 WSD stands for Web Services on Devices.
*3 Please refer to our official website for the latest support operating systems.
Fax Functions (Optional)
Send Document Size
Maximum:A3, 11 x 17"
Recording Paper Size
Maximum:A3, 11 x 17"
Minimum:A5
Transmission Time
Under 3 seconds
Note: When transmitting an A4 size 700-character document in the
standard quality (8 × 3.85 lines/mm) and high speed mode (28.8 kbps or
above: JBIG). This is only the transmission speed for image information and
does not include the controlling time for the communication. Note that the
actual transmission time depends on the content of documents, the device
that the recipient uses, and the status of the communication line.
Transmission Mode
G3
Scanning Resolution
Standard: 8 x 3.85 lines/mm, 200 x 100 dpi (7.9 x 3.9 dots/mm)
Fine/Photo: 8 x 7.7 lines/mm, 200 x 200 dpi (7.9 x 7.9 dots/mm)
Super-fine (400 dpi): 16 x 15.4 lines/mm, 400 x 400 dpi (15.7 x 15.7
dots/mm)
Coding Methods
MH, MR, MMR, JBIG
Transmission Speed
G3: 33.6/31.2/28.8/26.4/24.0/21.6/19.2/16.8/14.4/12.0/9.6/7.2/4.8/2.4
kbps
No. of Fax Lines
Telephone subscriber line, PBX, facsimile communication network (PSTN),
Max. 1 port (G3-1 port)
Direct Fax Functions (Optional)
Send Document Size
A3, B4, A4
Scanning Resolution
Same as the Fax Functions
Transmission Speed
Same as the Fax Functions
No. of Fax Lines
Same as the Fax Functions
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Operating System
Microsoft® Windows Vista®
Microsoft® Windows Vista® x64
Microsoft® Windows Server® 2008 x86
Microsoft® Windows Server® 2008 x64 Edition
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows® 7 x86
Microsoft® Windows® 7 x64
Microsoft® Windows® 8 x86
Microsoft® Windows® 8 x64
Microsoft® Windows Server® 2012 x64
Microsoft® Windows Server® 2012 R2 x64
Microsoft® Windows® 8.1 x86
Microsoft® Windows® 8.1 x64
Microsoft® Windows® 10 x86
Microsoft® Windows® 10 x64
Note: For information about the latest supported OS, refer to our official
website.
Please refer to our official website for the latest support operating systems.
Duplex Output Unit
Paper Size
Same as the Basic Functions/Copy Functions
Paper Weight
60–169 g/m²
Duplex Automatic Document Feeder
Type
Duplex Automatic Document Feeder
Original Paper Size
Maximum:A3, 11 x 17"
Minimum:A5 (Non-standard size: 125 × 125 mm)
38–128 g/m² (2-Sided: 50–128 g/m²)
Capacity
110 sheets
Note: When using 80 g/m² paper.
Feeding Speed
307
Monochrome:20 sheets/minute (A4 , 1-Sided),
13 pages/minute (A4 , 2-Sided)
Color
: 18 sheets/minute (A4 , 1-Sided),
11 pages/minute (A4 , 2-Sided)
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Appendix
Dimensions
Width 540 × Depth 492 × Height 119 mm
Weight
7 kg
One Tray Module (Optional)
Paper Size
Same as the Basic Functions/Copy Functions
Paper Weight
60-256 g/m²
Capacity
500 sheets x 1 tray
Note: When using 80 g/m² paper.
Dimensions
Width 541 × Depth 586 × Height 113 mm
Weight
11 kg
Printable Area
The standard printable area is the area of the page within 5.5 mm from the top, bottom, left and right
edges of the paper. The actual printable area may vary depending on the printer (plotter) and control
language.
5.5 mm
Unprintable area
5.5 mm
Paper feed
direction
Printable area
5.5 mm
5.5 mm
Optional Components
The following table shows the optional components available. To purchase these options, contact our
Customer Support Center.
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Appendix
Product Name
Description
Fax Kit
Adds the Fax feature to the device.
One Tray Module
A tray that can load 500 sheets of paper (when using 80 g/m² paper).
Stand (Cabinet)
Cabinet for storage purposes. This can be added when One Tray Module is
fitted.
Tray Lock
Locks the trays on the device.
Notes:
•
•
The optional components are subject to change without notice.
For the latest information, contact our Customer Support Center.
Notes and Restrictions
This section describes the notes and restrictions to observe when using the device.
Notes and Restrictions on the Use of the Device
•
•
•
•
•
•
•
•
•
•
309
Notes on Switching Off the Power
After the power is switched off, the device performs internal power off processes for a while. After
turning the power off, turning it on again before the screen display has disappeared will not start the
device right away. Before turning the power on, check that the operation screen display has
disappeared.
Installing and Moving the Device
Contact our Customer Support Center or a Customer Engineer before moving the device.
Do not subject the device to shocks while it is in operation.
Take care not to get fingers caught when closing the document cover.
Do not place any objects near the ventilation openings of the device's exhaust fan.
Character Codes
In data transmission from a computer, if characters that the device does not support are included in
the file names, these characters may not be displayed correctly. Only ASCII characters can be used.
Hard Disk
You cannot install a hard disk into this product.
Job History Report
If the output file name includes characters other than alphanumeric, it is not displayed correctly on
the Job History Report.
Document Feeder
The device does not detect a document placed in the document feeder during Sleep mode.
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•
•
•
•
•
•
Paper Setting
When paper jam occurs at a tray, reduce the sheets of paper in the tray.
Management
Auditron is effective only for copy and print jobs. It does not control scan or fax jobs.
<Data> LED
When the device has entered the Power Saver mode, the <Data> LED is extinguished even when a
received or pending fax job remains in the device. The <Data> LED does not light up in the Power
Saver mode even when the device receives a print job.
Image Quality
When the default for [Output Color] is set to [Black & White], the color density of the first color output
image after the device is turned on may be slightly deteriorated. Use the automatic calibration
function.
Right after the drum cartridge or toner cartridge is replaced, the image quality may be poor. Also, if
the toner level is low, the output image quality may be poor.
Notes and Restrictions on the Use of the Copy Feature
•
•
•
•
•
•
•
•
ID Card Copy
The front and back side of the placed ID card are printed on each half sheet of a paper in center
except the following cases:
When the size of ID card is larger than the standard printable size of the ID Card Copy feature, a part
of the image may be cut off.
The edges of the ID card may be cut off due to the edge erase.
About Memory
If the device memory capacity becomes insufficient when copying using the collated feature, it
outputs only the document data which is being scanned.
Image quality
This device reads documents using a CIS sensor. There are some pixels that cannot be read by the CIS
sensor for structural reasons. In the following documents, the lines in the vertical direction may appear
spaced about 18 mm apart.
Documents with uniform concentration
Documents with gradation
Documents with fine lines that repeat periodically
In this case, either [Soften] the sharpness or set the image quality of the document to [Photo] and
then adjust the image quality.
Notes and Restrictions on the Use of the Scan Feature
This section describes notes and restrictions to observe when using the Scan feature.
For the notes and restrictions on the scan driver, see the "Readme" information on the CD-ROM for the
Driver CD Kit that came with the device.
•
Address Book
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Appendix
•
•
When registering addresses using CentreWare Internet Services, we recommend using an Ethernet
crossover cable to connect the device to your computer to protect your email address might be
intercepted on the network since the device does not support SSL.
2-byte UTF-8 is supported for the Server Path and the Share Name of the SMB server, and names to be
registered in the address book. However, the languages except Korean and Simplified Chinese cannot
be displayed on the device display.
Notes and Restrictions on the Use of the Print Feature
•
•
•
•
•
•
•
•
311
Meter Counts
The number of pages printed in the following cases is counted by the meter.
When printing a 2 sided print job, depending on the application being used, blank sheets can be
inserted automatically to adjust pages.
Even if the print driver is configured to skip blank pages, the blank pages with white characters,
newline characters and space characters will be printed.
Paper Orientation for Mac OS
When using Mac OS X, place the paper in landscape orientation in the device regardless of the
orientation of the image on the document.
Image Quality
If the output image quality is poor, changing the image quality settings on the print driver can solve
the problem.
Consumption of color toner
If the color mode of the print driver is set to [Color (Auto)], the color toner may be consumed even
when printing in black and white.
If a color image with a high overall concentration is printed out continuously, a message urging you to
replace the toner cartridge may be displayed even if there is still toner left. In this case, open and close
the front cover of this device and check one more time if the message is still displayed.
Xerox® DocuCentre® SC2020
User Guide
Index
Numerics
2-Sided Copying, 197
2-Sided Print, 156, 171
2-Sided Scanning, 104
802.1x, 164
A
about license, 20
Address Book Editor, 39, 138
Adjust 2nd BTR, 184
Adjust Altitude, 187
Adjust PaperType, 184
Adjust TouchScreen, 188
Adjust Transfer Belt Unit, 184
Admin Settings, 154
Advanced Scanner Settings, 145
Advanced Settings, 164
Audio, 177
Auditron, 50
Auto Answer Setup, 168
Auto Background Suppression, 195
Auto Background Suppression Level, 196
Auto Color To Mono Print, 183
Auto Job History, 179
Auto Redial Setup, 171
automatic paper selection, 61
Available characters, 52
B
Banner Sheet, 182
Billing Meters, 153
Bonjour, 36
C
C Clear button, 49
canceling a job, 144
capacity, 307, 308
CentreWare Internet Services, 136
Changing numbers, 53
changing paper size in Trays 1 and 2, 64
checking consumables, 228
checking the meter, 231
Clear All button, 49
Clear Job History, 188
coding methods, 306
Collation, 192
Color Balance, 196
Company Name, 165
Confirm Recipients, 190
Connection Speed, 162
connectivity, 302, 303, 305
continuous copy, 300
continuous copy speed, 300
continuous print speed, 301
control panel, 42, 180
D
Data LED, 49
Default Paper Size, 181
Default Settings, 191
Demo Page, 153, 232
device components, 42
device weight, 301
dimensions, 301
dimensions/weight, 308
Direct Fax, 111
Disabling the Panel Lock, 218
Discard Size, 171
Display Brightness, 176
Display Manual Fax Recipients, 173
Display Network Information, 190
document feeder, 68, 92, 124
Document feeder top cover, 45
document feeder tray, 45
document glass, 42, 70, 94, 126
document glass cover, 42
document guides, 45, 70, 94, 126
document output tray, 45
document stopper, 45, 70, 94, 126
Domain Filtering, 190
Draft Mode, 159
DRPD mode, 115
DRPD Pattern, 166
duplex automatic document feeder, 45, 307
duplex output unit, 307
E
ECM, 173
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Edge Erase, 198
Edit Email From Field, 190
Email Address Book, 153, 233
Enabling the Panel Lock, 216
Error History, 153, 232
Error LED, 49
Ethernet, 161
Ethernet Port, 43
exiting power saver mode, 48
Extel Hook Threshold, 167
extension tray, 63
Image Enhance, 159
Individuals, 154
Initialize NVM, 186
Initialize Print Meter, 187
inner cover, 45
installing the print driver, 39
installing the scan driver, 39
IP Filter, 164
IP Mode, 161
IPP, 36
IPsec, 162
F
J
Fault Timeout, 180
Fax Activity, 153, 174, 233
fax activity report, 120
Fax Address Book, 153, 154, 232
Fax Broadcast, 174
Fax Cover Page, 172
fax kit, 309
FAX Mode, 114
Fax Pending, 153, 233
Fax Protocol, 174
Fax Settings, 165
Fax Transmit, 174
feeding speed, 307
first copy output time, 299
Font, 157
Font Pitch, 158
Font Size, 158
Form Line, 158
Forward Settings, 170
front cover, 43
FTP, 36
fusing unit, 45
Job History, 153, 232
Job Status button, 49, 234, 235
L
Landscape, 156
Language Settings, 213
Left side cover A, 43
Left side cover B, 43
Letterhead 2-Sided, 182
Lighten/Darken, 195
LINE 1, 44
Line Monitor, 166
Line Termination, 160
Line Type, 165
loading paper in Trays 1 and 2, 61
loading paper into the Bypass tray, 63
Login Attempts, 191
low power mode, 47
Low Toner Alert Message, 178
LPD, 36
M
G
Groups, 154
H
halftone, 298
hard disk, 298
Hex Dump, 159
N
I
ID Card Copy, 75
Ignore Form Feed, 160
313
Machine Status button, 49
Maintenance, 184
Managing the Machine, 251
Max Email Size, 180
maximum fill line, 63, 64
Measurements, 176
memory, 117, 298
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User Guide
narrow glass strip, 45
Network Setup, 161
No Account User Print, 183
No. of fax lines, 306
Non-Genuine Toner, 187
notes and restrictions, 309
numeric keypad, 48
O
OffHook Wake Up, 179
one tray module, 43, 308
OnHook, 103
operating system, 302
Operations during Scanning, 144
optional components, 308
original paper size, 298, 303, 305, 307
Original Size, 193
Original Type, 194
Output Color, 160, 191
output paper size, 298, 301
output paper weight, 299
Output Settings, 181
Output Size, 155
output tray capacity, 300
P
Pages Per Side, 198
Panel Language, 213
Panel Lock, 188
Panel Lock Function, 216
Panel Settings, 152, 232
paper guides, 64
paper size, 307, 308
Paper Tray, 154
paper tray capacity, 300
paper weight, 307
PCL Fonts List, 152, 232
PCL Settings, 154
PDL, 301
Port9100, 36
Portrait, 156
power consumption, 300
power cord connector, 44
Power on Wizard, 180
Power Saver, 223
Power Saver button, 49
power supply, 300
power switch, 43
Prefix Dial, 172
Print ID, 181
print resolution, 301
Print Text, 181
printable area, 308
Printer Meter, 153, 232
printing, 148
printing resolution, 298
problem solving, 256
protocol, 301
Protocol Monitor, 153, 232
Q
Quantity, 159
Quick Density Adjust, 186
R
Receive Mode, 168
Receiving a fax, 114
Receiving modes, 114
recording paper size, 306
Redial/Pause button, 49
Reduce/Enlarge, 192
reduction/enlargement, 299
Registering a new email address, 142
replacing a toner cartridge, 237
replacing consumables, 236
Report 2-Sided Print, 183
Report/List, 152
Reset Network Setup, 164
Resetting to Factory Defaults, 226
Right top tray, 43
Ring Tone Volume, 168
S
Saturation, 195
scan to email, 305
scan to PC, 303, 305
Scanning from the control panel, 128
scanning resolution, 298, 303, 305, 306
scanning speed, 303, 305
Scanning using the TWAIN driver, 129
Scanning using the WIA driver, 130
Secure Settings, 188
Select Tray, 191
semi standard paper, 58
send document size, 306
Send Header, 173
Sending a delayed fax, 109
Sending a fax from the driver (Direct Fax), 111
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Sending an email with the scanned file, 143
Sending an e-mail with the scanned image, 141
Sending the Scanned File on the Network, 141
Server Address, 153, 233
Service Lock, 188
Sharpness, 195
sleep mode, 47
SNMP, 36
SNTP, 36
Software Download, 190
space requirement, 301
Stand (Cabinet), 309
standard paper, 58
Start button, 49
Status Messenger, 36, 252
Stop button, 49
storing and handling paper, 60
Substitute Tray, 182
Supplies, 228
Symbol Set, 158
System Settings, 152, 175, 232
T
TEL, 44
TEL/FAX Mode, 115
Telnet, 36
Timers, 180
toner cartridge, 44
Touch Screen, 48
transmission mode, 306
transmission speed, 306
transmission time, 306
Tray 1, 43, 209
Tray 2, 43, 210
Tray 5 (Bypass), 43
tray lock, 309
Tray Management, 206
Tray Settings, 206
troubleshooting, 256
turning the power off, 46
turning the power on, 45
TWAIN, 129
U
unable to copy, 267
unable to print, 270
uninstalling, 40
unusable paper, 60
315
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Update Address Book, 36
usable paper, 59
USB Port, 43
Using a scanner on the network, 131
using the Ethernet interface, 29
Using the number pad, 52
using the USB interface, 28
W
warm-up time, 298
WSD Print, 36
WSD Scan, 36, 128
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