Dell OptiPlex 390 Small Form Factor Owner`s manual

Dell OptiPlex 390 Small Form Factor
Owner's Manual
Regulatory Model D04S
Regulatory Type D04S001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or
death.
Information in this publication is subject to change without notice.
© 2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is
strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™,
Latitude™, Latitude ON™, OptiPlex™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®,
Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel
Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™,
AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of
Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start
button, and Office Outlook® are either trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries. Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association
(BDA) and licensed for use on discs and players. The Bluetooth® word mark is a registered trademark and
owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a
registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming the
marks and names or their products, Dell Inc. disclaims any proprietary interest in trademarks and trade
names other than its own.
2011 — 07
Rev. A00
Contents
Notes, Cautions, and Warnings..................................................................2
1 Working on Your Computer......................................................................7
Before Working Inside Your Computer.............................................................................7
Recommended Tools.........................................................................................................8
Turning Off Your Computer................................................................................................8
After Working Inside Your Computer................................................................................9
2 Cover..........................................................................................................11
Removing the Cover........................................................................................................11
Installing The Cover.........................................................................................................11
3 Front Bezel.................................................................................................13
Removing the Front Bezel................................................................................................13
Installing The Front Bezel................................................................................................14
4 Expansion Card Tab.................................................................................15
Removing the Expansion Card.........................................................................................15
Installing The Expansion Card.........................................................................................16
5 Optical Drive..............................................................................................17
Removing the Optical Drive.............................................................................................17
Installing The Optical Drive.............................................................................................18
6 Hard Drive..................................................................................................19
Removing the Hard Drive................................................................................................19
Installing The Hard Drive.................................................................................................20
7 Memory......................................................................................................21
Removing the Memory....................................................................................................21
Installing The Memory.....................................................................................................22
8 Chassis Intrusion Switch........................................................................23
Removing the Chassis Intrusion Switch..........................................................................23
Installing The Intrusion Switch.......................................................................................24
9 Speaker......................................................................................................25
Removing the Internal Speaker.......................................................................................25
Installing The Speaker.....................................................................................................26
10 Heat Sink And Processor......................................................................27
Removing the Heat Sink and Processor..........................................................................27
Installing The Heat Sink And Processor.........................................................................30
11 Coin-Cell Battery....................................................................................31
Removing the Coin-Cell Battery......................................................................................31
Installing The Coin-Cell Battery.......................................................................................32
12 Power Switch Cable..............................................................................33
Removing the Power-Switch Cable................................................................................33
Installing The Power Switch Cable.................................................................................34
13 System Fan..............................................................................................35
Removing the System Fan...............................................................................................35
Installing The System Fan...............................................................................................36
14 Input/Output Panel.................................................................................37
Removing The Input/Output (I/O) Panel...........................................................................37
Installing The Input/Output (I/O) Panel............................................................................39
15 Power Supply..........................................................................................41
Removing the Power Supply...........................................................................................41
Installing The Power Supply...........................................................................................43
16 System Board..........................................................................................45
Removing the System Board...........................................................................................45
Installing The System Board...........................................................................................47
17 Drive Cage...............................................................................................49
Removing the Drive Cage................................................................................................49
Installing The Drive Cage................................................................................................51
18 Fan Shelter..............................................................................................53
Removing the Fan Shelter...............................................................................................53
Installing The Fan Shelter................................................................................................53
19 System Setup..........................................................................................55
System Setup..................................................................................................................55
Boot Menu.......................................................................................................................55
Boot Menu Enhancements..............................................................................................55
Timing Key Sequences....................................................................................................56
Beep Codes and Text Error Messages............................................................................57
Navigation.......................................................................................................................57
System Setup Options.....................................................................................................57
20 Troubleshooting......................................................................................67
Diagnostic LEDs..............................................................................................................67
Beep Codes.....................................................................................................................74
Error Messages...............................................................................................................77
21 Specifications.........................................................................................81
Specification...................................................................................................................81
22 Contacting Dell.......................................................................................89
Contacting Dell................................................................................................................89
6
Working on Your Computer
1
Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential
damage and to help to ensure your personal safety. Unless otherwise noted,
each procedure included in this document assumes that the following
conditions exist:
•
•
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by
performing the removal procedure in reverse order.
WARNING: Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see
the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface, such as a
connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not
on the cable itself. Some cables have connectors with locking tabs; if you are
disconnecting this type of cable, press in on the locking tabs before you disconnect
the cable. As you pull connectors apart, keep them evenly aligned to avoid bending
any connector pins. Also, before you connect a cable, ensure that both connectors
are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently
than shown in this document.
7
To avoid damaging your computer, perform the following steps before you begin
working inside the computer.
1.
Ensure that your work surface is flat and clean to prevent the computer
cover from being scratched.
2.
Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
3.
Disconnect all network cables from the computer.
4.
Disconnect your computer and all attached devices from their electrical
outlets.
5.
Press and hold the power button while the computer is unplugged to
ground the system board.
6.
Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
Recommended Tools
The procedures in this document may require the following tools:
•
•
•
•
Small flat-blade screwdriver
Phillips screwdriver
Small plastic scribe
Flash BIOS update program media
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1.
8
Shut down the operating system:
•
In Windows 7:
•
Click Start , then click Shut Down.
In Windows Vista:
Click Start , then click the arrow in the lower-right corner of the Start
menu as shown below, and then click Shut Down.
•
2.
In Windows XP:
Click Start → Turn Off Computer → Turn Off . The computer turns off
after the operating system shutdown process is complete.
Ensure that the computer and all attached devices are turned off. If your
computer and attached devices did not automatically turn off when you
shut down your operating system, press and hold the power button for
about 6 seconds to turn them off.
After Working Inside Your Computer
After you complete any replacement procedure, ensure you connect any
external devices, cards, and cables before turning on your computer.
1.
Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device
and then plug it into the computer.
2.
3.
4.
5.
Connect any telephone or network cables to your computer.
Connect your computer and all attached devices to their electrical outlets.
Turn on your computer.
Verify that the computer works correctly by running the Dell Diagnostics.
9
10
Cover
2
Removing the Cover
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Pull up the cover-release latch at the side of the computer.
3.
Lift the cover upward to a 45–degree angle and remove it from the
computer.
Installing The Cover
1.
Place the computer cover on the chassis.
2.
Press down on the computer cover, until it clicks into place.
3.
Follow the procedures in After Working Inside Your Computer.
11
12
Front Bezel
3
Removing the Front Bezel
1.
2.
3.
Follow the procedures in Before Working Inside Your Computer.
Remove the cover.
Pry the front bezel retention clips away from the chassis.
4.
Rotate the bezel away from the computer to release the hooks on the
opposite edge of the bezel from the chassis.
13
Installing The Front Bezel
1.
2.
3.
4.
14
Insert the four hooks along the bottom edge of the front bezel into the slots
on the chassis front.
Rotate the bezel toward the computer to engage the three front bezel
retention clips until they click into place.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
Expansion Card Tab
4
Removing the Expansion Card
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Rotate the release tab on the card-retention latch upward.
5.
Pull the release lever away from the PCIe x16 card until you release the
securing tab from the dent in the card. Then ease the card up and out of its
connector and remove it from the computer.
6.
Pull the release lever away from the PCIe x4 card (if any) to release the
securing tab from the dent in the card. Then ease the card up and out of its
connector and remove it from the computer.
15
Installing The Expansion Card
1.
2.
3.
4.
5.
16
Insert the PCIe x4 card into the connector on the system board and press
down to secure it in place.
Insert the PCIe x16 card (if any) into the connector on the system board and
press down to secure it in place.
Install the front bezel.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
Optical Drive
5
Removing the Optical Drive
1.
2.
3.
Follow the procedures in Before Working Inside Your Computer.
Remove the cover.
Remove the data cable and power cable from the back of the optical drive.
4.
Lift the blue tab and slide the optical drive inwards to remove it from the
computer.
5.
Remove the optical drive from the bracket.
17
Installing The Optical Drive
1.
Insert the optical drive into the bracket.
2.
Lift the blue tab and slide the optical drive outwards to insert it into the
computer.
Connect the data cable and power cable to the optical drive.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
3.
4.
5.
18
Hard Drive
6
Removing the Hard Drive
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the hard drive from the chassis.
4.
Press the retention clips inwards and slide the hard-drive bracket from the
drive cage.
5.
Flex the hard-drive bracket and then remove the single 3.5 inch hard drive
or two 2.5 inch hard drives from the bracket.
6.
Release the screws that secure the 2.5 inch hard drive to the top of the
hard-drive bracket.
19
7.
Release the screws that secure the 2.5 inch hard drive to the underside of
the hard-drive bracket.
Installing The Hard Drive
1.
2.
3.
4.
5.
20
Tighten the screws to secures the two hard drives to the hard drive
bracket.
Flex the hard-drive bracket and then insert the single hard drive or two hard
drives into the bracket.
Press the retention clips inwards and slide the hard-drive bracket into the
drive cage.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
Memory
7
Removing the Memory
1.
2.
3.
4.
5.
Follow the procedures in Before Working Inside Your Computer.
Remove the cover.
Remove the front bezel.
Remove the drive cage.
Release the memory-retention clips on each side of the memory modules.
6.
Lift the memory modules out of the connectors on the system board.
21
Installing The Memory
1.
2.
3.
4.
5.
6.
22
Insert the memory modules into the connectors on the system board. Install
the memory in the order of A1 > B1 > A2 > B2.
Press down on the memory modules until the retention clips spring back to
secure them in place.
Install the drive cage.
Install the front bezel.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
Chassis Intrusion Switch
8
Removing the Chassis Intrusion Switch
1.
2.
3.
Follow the procedures in Before Working Inside Your Computer.
Remove the cover.
Disconnect the intrusion-switch cable from system board.
4.
Slide the intrusion switch inwards and remove it from the system board.
23
Installing The Intrusion Switch
1.
2.
3.
4.
24
Insert the intrusion switch into the chassis rear and slide it outward to
secure it.
Connect the intrusion-switch cable to the system board.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
Speaker
9
Removing the Internal Speaker
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Disconnect the speaker cable from the system board.
6.
Unthread the internal speaker cable from the fan shelter clip.
7.
Press the speaker securing tab, and slide the speaker towards the right of
the computer to release it.
25
8.
Remove the speaker from the chassis.
Installing The Speaker
1.
Place the speaker on the appropriate location of the chassis rear.
2.
Press the speaker-securing tab and slide the speaker towards the left of
the computer to secure it.
3.
Thread the internal speaker cable into the fan shelter clip.
4.
Connect the speaker cable to the system board.
5.
Install the drive cage.
6.
Install the front bezel.
7.
Install the cover.
8.
Follow the procedures in After Working Inside Your Computer.
26
Heat Sink And Processor
10
Removing the Heat Sink and Processor
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Disconnect the heat-sink assembly cable from the system board.
6.
Release the Input/Output Board or the FlyWire cable from the routing
channel on the heat sink.
7.
Loosen the captive screws in the order of 1,2,3 and 4.
27
8.
Lift the heat sink assembly upwards, and remove it from the computer. Lay
the assembly with the fan facing downwards, and with the thermal grease
facing upwards.
9.
Press the release lever down and then move it outward to release it from
the retention hook that secures it.
10. Lift the processor cover.
28
11. Lift the processor to remove it from the socket and place it in an antistatic
package.
29
Installing The Heat Sink And Processor
1.
2.
3.
4.
5.
6.
7.
8.
Insert the processor into the processor socket. Ensure the processor is
properly seated.
Lower the processor cover.
Press the release lever down and then move it inward to secure it with the
retention hook.
Place the heat sink assembly into the chassis.
Tighten the captive screws to secure the heat-sink assembly to the system
board.
Secure the Input/Output Board or the FlyWire cable to the routing channel
on the heat sink.
Connect the heat sink assembly cable to the system board.
Install the drive cage.
9. Install the front bezel.
10. Install the cover.
11. Follow the procedures in After Working Inside Your Computer.
30
Coin-Cell Battery
11
Removing the Coin-Cell Battery
1.
2.
3.
4.
Follow the procedures in Before Working Inside Your Computer.
Remove the cover.
Remove the front bezel.
Press the coin-cell battery inward to allow the battery to pop up from the
socket.
5.
Lift the coin-cell battery out of the computer and properly dispose of the
battery.
31
Installing The Coin-Cell Battery
1.
Place the coin-cell battery into its slot on the system board.
2.
3.
4.
5.
Press the coin-cell battery downwards till it is secured.
Install the front bezel.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
32
Power Switch Cable
12
Removing the Power-Switch Cable
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Disconnect the power-switch cable from the system board.
6.
Unthread the power-switch cable from the chassis clip.
7.
Pry the power-switch cable away from the chassis.
33
8.
Slide the power-switch cable out through the front of the computer.
Installing The Power Switch Cable
1.
2.
3.
4.
5.
6.
7.
8.
34
Slide the power switch cable in through the front of the computer.
Secure the power switch cable to the chassis.
Thread the power switch cable into the chassis clip.
Connect the power switch cable to the system board.
Install the drive cage.
Install the front bezel.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
System Fan
13
Removing the System Fan
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Remove the fan shelter.
6.
Disconnect the fan cable from the system board.
7.
Slide the grommets inward along the groove and pass through the chassis.
8.
Lift and remove the system fan from the computer.
35
9.
Gently pry up the grommets from the system fan and remove it.
Installing The System Fan
1.
Insert the four grommets into the system fan.
2.
Place the system fan in the chassis.
3.
Pass the four grommets through the chassis and slide outward along the
grooves to secure them in place.
4.
Connect the fan cable to the system board.
5.
Install the fan shelter.
6.
Install the drive cage.
7.
Install the front bezel.
8.
Install the cover.
9.
Follow the procedures in After Working Inside Your Computer.
36
Input/Output Panel
14
Removing The Input/Output (I/O) Panel
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Unthread the I/O panel/FlyWire cable from the fan shelter clip and heat
sink.
6.
Disconnect the I/O panel/FlyWire cable from the system board.
7.
Remove the single screw that secures the I/O panel to the chassis.
37
8.
Slide the I/O panel towards the right of the computer to release it from the
chassis.
9.
Remove the I/O panel.
38
Installing The Input/Output (I/O) Panel
1.
Insert the I/O panel into the slot on the chassis front.
2.
6.
Slide the I/O panel towards the left of the computer to secure to the
chassis.
Tighten the screw to secure the I/O panel to the chassis.
Connect the I/O panel/FlyWire cable to the system board.
Thread the I/O panel/FlyWire cable into the fan shelter clip and the routing
on the heat sink.
Install the drive cage.
7.
8.
9.
Install the front bezel.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
3.
4.
5.
39
40
Power Supply
15
Removing the Power Supply
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Remove the fan shelter.
6.
Disconnect the 4-pin power cable from the system board.
7.
Unthread the 4–pin power cable from the chassis clips.
8.
Disconnect the 24-pin power cable from the system board.
41
9.
Remove the screws that secure the power supply, from the back of the
computer.
10. Push in on the blue release tab beside the power supply, and slide the
power supply towards the front of the computer.
11. Lift the power supply out of the computer.
42
Installing The Power Supply
1.
Place the power supply in the chassis and slide outward to secure it.
2.
Use a Phillips screwdriver to tighten the three screws securing the power
supply to the back of the computer.
3. Connect the power cable to the system board.
4. Thread the power cable into the chassis clips.
5. Connect the power cable to the system board.
6. Install the fan shelter.
7. Install the drive cage.
8. Install the front bezel.
9. Install the cover.
10. Follow the procedures in After Working Inside Your Computer.
43
44
System Board
16
Removing the System Board
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Remove the front bezel.
4.
Remove the drive cage.
5.
Remove the expansion cards.
6.
Remove the heat sink and processor.
7.
Remove the fan shelter.
8.
Disconnect all the cables connected to the system board, and move the
cables away from the chassis.
9.
Lift and release the expansion-card latch, to gain access to the screws
securing the system board.
45
10. Remove the screws that secure the system board to the chassis.
11. Remove the 7–mm hex screw that secures the system board to the chassis.
12. Slide the system board towards the front of the computer.
13. Remove the system board from the chassis.
46
Installing The System Board
1.
Align the system board to the port connectors on the rear of the chassis
and place the system board in the chassis.
2.
Tighten the 7–mm hex screw securing the system board to the chassis.
3.
Tighten the screws securing the system board to the chassis.
4.
Close the expansion card latch.
5.
Connect the cables to the system board.
6.
Connect the intrusion switch cable, SATA cables, Input/Output board cable,
system fan cable, power switch cable, internal speaker cable, and the
power supply cables to the system board.
7.
Install the fan shelter.
8.
Install the heat sink and processor.
9.
Install the expansion card.
10. Install the drive cage.
11. Install the front bezel.
12. Install the cover.
13. Follow the procedures in After Working Inside Your Computer.
47
48
Drive Cage
17
Removing the Drive Cage
1.
2.
3.
4.
Follow the procedures in Before Working Inside Your Computer.
Remove the cover.
Remove the front bezel.
Remove the data cable and power cable from the back of the optical drive.
5.
Slide the drive-cage handle toward the back of the computer into the
unlocked position.
6.
Rotate the drive cage upward using the handle and lift the drive cage free
off the chassis.
49
7.
Remove the data cable and power cable from the back of the hard drive.
8.
Remove the drive cage from the computer.
50
Installing The Drive Cage
1.
5.
6.
Place the drive cage on the edge of the computer to allow access to the
cable connectors on the hard drive.
Connect the data cable and power cable to the back of the hard drive.
Flip over the drive cage and insert it into the chassis. The drive cage tabs
are secured by the slots in the chassis.
Slide the drive-cage handle toward the front of the computer into the
locked position.
Connect the data cable and power cable to the back of the optical drive.
Install the front bezel.
7.
8.
Install the cover.
Follow the procedures in After Working Inside Your Computer.
2.
3.
4.
51
52
Fan Shelter
18
Removing the Fan Shelter
1.
Follow the procedures in Before Working Inside Your Computer.
2.
Remove the cover.
3.
Unthread the cables in the fan shelter clip.
4.
Lift the fan shelter free from the computer.
Installing The Fan Shelter
1.
Insert the fan shelter into the computer.
2.
Thread the cables into the fan shelter clip.
3.
Install the cover.
4.
Follow the procedures in After Working Inside Your Computer.
53
54
System Setup
19
System Setup
This computer offers you the following options:
•
•
Access System Setup by pressing <F2>
Bring up a one-time boot menu by pressing <F12>
Press <F2> to enter System Setup and make changes to the user-definable
settings. If you have trouble entering System Setup using this key, press <F2>
when the keyboard LEDs first flash.
Boot Menu
This feature gives users a quick and convenient mechanism to bypass the
System Setup-defined boot device order and boot directly to a specific device
(for example: floppy, CD-ROM, or hard drive).
Keystroke
Function
<Ctrl><Alt><F8>
one-time boot and diagnostics utility menu
<F12>
one-time boot and diagnostics utility menu
Boot Menu Enhancements
The boot menu enhancements are as follows:
•
•
•
Easier access — Although the <Ctrl><Alt><F8> keystroke still exists and can
be used to call up the menu, simply press <F12> during system boot to
access the menu.
User prompting — Not only is the menu easy to access, when you are
prompted to use the keystroke on the BIOS splash screen (see image
below). The keystroke is not "hidden".
Diagnostics options — The boot menu includes two diagnostic options, IDE
Drive Diagnostics (90/90 Hard Drive Diagnostics) and Boot to the Utility
Partition. The benefit here is that you do not have to remember the
<Ctrl><Alt><D> and <Ctrl><Alt><F10> keystrokes (although they still work).
NOTE: The BIOS features an option to disable either or both of the keystroke
prompts under the System Security / Post Hotkeys submenu.
55
When you enter the <F12> or <Ctrl><Alt><F8> keystroke correctly, the computer
beeps. The key sequence invokes the Boot Device Menu.
Since the one-time boot menu only affects the current boot, it has the added
benefit of not requiring the technician to restore the customer's boot order after
completing troubleshooting.
Timing Key Sequences
The keyboard is not the first device initialized by Setup. As a result, if you press
a keystroke too early, you lock out the keyboard. When this happens, a
keyboard error message appears on the monitor, and you cannot restart the
system with the <Ctrl><Alt><Del> keys.
To avoid this scenario, wait until the keyboard is initialized before pressing the
keystroke. There are two ways to know that this has happened:
•
•
The keyboard lights flash.
The "F2=Setup" prompt appears in the top right-hand corner of the screen
during boot.
The second method is good if the monitor is already warmed up. If it is not, the
system often passes the window of opportunity before the video signal is
visible. If this is the case, rely on the first method—the keyboard lights—to
know the keyboard is initialized.
56
Beep Codes and Text Error Messages
The OptiPlex BIOS is capable of displaying error messages in plain English,
along with beep codes. If the BIOS determine the previous boot was
unsuccessful, it displays an error message similar to the following:
Previous attempts at booting the system have failed
at checkpoint ______. For help resolving this
problem, please note this checkpoint and contact
Dell Technical Support.
Navigation
The computer setup can be navigated by either the keyboard or the mouse.
Use the following keystrokes to navigate the BIOS screens:
Action
Keystroke
Expand and collapse field
<Enter>, left- or right-arrow key, or +/–
Expand or collapse all fields
<>
Exit BIOS
<Esc> — Remain in Setup, Save/Exit,
Discard/Exit
Change a setting
Left or right-arrow key
Select field to change
<Enter>
Cancel modification
<Esc>
Reset defaults
<Alt><F> or Load Defaults menu option
System Setup Options
NOTE: Depending on the computer and its installed devices, the items listed in this
section may or may not appear.
General
System Information
Displays the following information:
•
•
System Information: Displays BIOS Version, Service Tag,
Asset Tag, Ownership Date, Manufacture Date, and the
Express Service Code.
Memory Information: Displays Memory Installed, Memory
Available, Memory Speed, Memory Channels Mode,
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General
•
•
•
Boot Sequence
Allows you to specify the order in which the computer attempts
to find an operating system from the devices specified in this
list.
•
•
•
Date/Time
Memory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3
Size, and DIMM 4 Size.
Processor Information: Displays Processor Type, Core
Count, Processor ID, Current Clock Speed, Minimum Clock
Speed, Maximum Clock Speed, Processor L2 Cache,
Processor L3 Cache, HT Capable, and 64-Bit Technology.
PCI Information: Displays SLOT1, SLOT2, SLOT3, SLOT4
Device Information: Displays SATA-0, SATA-1, SATA-2,
SATA-3, and LOM MAC Address.
USB Storage Device
CD/DVD/CD-RW Drive
Onboard NIC
Allows you to set the date and time settings. Changes to the
system date and time take effect immediately.
System Configuration
Integrated NIC
Allows you to enable or disable the integrated network card.
You can set the integrated NIC to:
•
•
•
•
Disabled
Enabled (default)
Enabled w/PXE
Enabled w/ImageServer
NOTE: Depending on the computer and its installed devices,
the items listed in this section may or may not appear.
Serial Port
Allows you to set the serial port settings. You can set the serial
port to:
•
•
•
•
•
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Disabled
Auto
COM1
COM2
COM3
System Configuration
•
COM4
NOTE: The operating system may allocate resources even
though the setting is disabled.
SATA Operation
Allows you to configure the operating mode of the integrated
hard drive controller.
•
•
Drives
Disabled = The SATA controllers are hidden
ATA = SATA is configured for ATA mode
Allows you to enable or disable the various drives on-board:
•
•
•
•
SATA-0
SATA-1
SATA-2
SATA-3
Smart Reporting
This field controls whether hard drive errors for integrated
drives are reported during system startup. This option is
disabled by default.
USB Configuration
Allows you to enable or disable the integrated USB controller
for:
•
•
•
•
Miscellaneous
Devices
Boot Support
Rear Dual USB Ports
Front USB Ports
Rear Quad USB Ports
Allows you to enable or disable the Wi-Fi Radio.
Security
Administrative
Password
Allows you to set restricted access to system setup program.
This option is not set by default.
System Password
Displays the current status of the system's password security
feature and allows a new system password to be assigned and
verified.
This option is not set by default.
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Security
Internal HDD-0
Password
Displays the current status of the password on the system's
internal hard disk drive (HDD).
This option is not set by default
Strong Password
This option lets you enable or disable strong passwords for the
system.
Password
Configuration
Allows you to control the minimum and maximum number of
characters allowed for a administrative password and the
system password.
Password Bypass
This option lets you bypass the System (Boot) Password and the
internal HDD password prompts during a system restart.
•
•
Disabled — Always prompt for the system and internal HDD
password when they are set. This option is disabled by
default.
Reboot Bypass — Bypass the password prompts on
Restarts (warm boots).
NOTE: The system will always prompt for the system and
internal HDD passwords when powered on from the off
state (a cold boot). Also, the system will always prompt for
passwords on any module bay HDDs that may be present.
Password Changes
This option lets you determine whether changes to the System
and Hard Disk passwords are permitted when an administrator
password is set. W
Allow Non-Admin Password Changes - This option is enabled by
default.
Computrace
This field lets you Activate or Disable the BIOS module interface
of the optional Computrace Service from Absolute Software.
Enables or disables the optional Computrace service designed
for asset management.
•
•
•
Chassis Intrusion
Allows you to control the chassis intrusion feature. You can set
this option to:
•
•
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Deactivate - This option is disabled by default.
Disable
Activate
Enable
Disable
Security
•
On-Silent — Enabled by default if chassis intrusion is
detected.
CPU XD Support
Allows you to enable or disable the Execute Disable mode of the
processor. This option is enabled by default.
OROM Keyboard
Access
This option determines whether users are able to enter Option
ROM Configuration screens via hotkeys during boot.
Specifically, these settings are capable of preventing access to
Intel RAID (CTRL+I) or Intel Management Engine BIOS Extension
(CTRL+P/F12)
•
•
•
Enable — User may enter OROM configuration screens via
the hotkey.
One-Time Enable — User may enter OROM configuration
screens via the hotkeys on next boot only. After next boot,
the setting will revert to disabled.
Disable — User may not enter OROM configuration screens
via the hotkey.
This option is set to Enable by default.
Admin Setup Lockout Allows you to enable or disable the option to enter Setup when
an Administrative password is set. This option is not set by
default.
Performance
Multi Core Support
This field specifies whether the process will have one or all
cores enabled. This option is enabled by default.
Intel SpeedStep
Allows you to enable or disable the Intel SpeedStep mode of the
processor. This option is disabled by default.
C States Control
Allows you to enable or disable additional processor sleep
states. This option is disabled by default.
Hyper-Thread
Control
Allows you to enable or disable the Hyper-Threading
Technology. This option is enabled by default.
Power Management
AC Recovery
Determines how the system responds when AC power is reapplied after a power loss. You can set the AC Recovery to:
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Power Management
•
•
•
Power Off
Power On
Last State
This option is Power Off by default.
Auto On Time
Sets time to automatically turn on the computer. Time is kept in
standard 12-hour format (hour:minutes:seconds). Change the
startup time by typing the values in the time and AM/PM fields.
NOTE: This feature does not work if you turn off your
computer using the switch on a power strip or surge
protector or if Auto Power is set to disabled.
Deep Sleep Control
Allows you to define the controls when Deep Sleep is enabled.
•
•
•
Disabled
Enabled in S5 only
Enabled in S4 and S5
This option is Disabled by default.
Fan Control Override
Controls the speed of the system fan. This option is disabled by
default.
NOTE: When enabled, the fan runs at full speed.
Wake on LAN
This option allows the computer to power up from the off state
when triggered by a special LAN signal. This feature only works
when the computer is connected to AC power supply.
•
•
Disabled - Does not allow the system to power on by special
LAN signals when it receives a wake-up signal from the
LAN or wireless LAN.
LAN Only - Allows the system to be powered on by special
LAN signals.
This option is Disabled by default.
POST Behavior
Numlock LED
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Allows you to enable or disable the Numlock feature when your
computer starts. This option is enabled by default.
POST Behavior
Keyboard Errors
Allows you to enable or disable the keyboard error reporting
when the computer starts. This option is enabled by default.
POST Hotkeys
Allows you to specify the function keys to display on the screen
when the computer starts.
Enable F12 — Boot menu (enabled by default)
Fast Boot
This option can speed up the boot process by bypassing some
compatibility steps:
•
•
•
Minimal — The system boots quickly, unless the BIOS has
been updated, memory changed, or the previous POST did
not complete.
Thorough — The system does not skip any steps in the boot
process.
Auto — This allows the operating system to control this
setting (this works only when the operating system supports
Simple Boot Flag).
This option is set to Thorough by default.
Virtualization Support
Virtualization
This option specifies whether a Virtual Machine Monitor (VMM)
can utilize the additional hardware capabilities provided by
Intel® Virtualization Technology. Enable Intel Virtualization
Technology - This option is disabled by default.
VT for Direct I/O
Enables or disables the Virtual Machine Monitor (VMM) from
utilizing the additional hardware capabilities provided by Intel®
Virtualization technology for direct I/O. Enable Intel
Virtualization Technology for Direct I/O - This option is disabled
by default.
Maintenance
Service Tag
Displays the Service Tag of your computer.
Asset Tag
Allows you to create a system asset tag if an asset tag is not
already set. This option is not set by default.
SERR Messages
Controls the SERR message mechanism. This option is not set
by default. Some graphics cards require that the SERR message
mechanism be disabled.
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Image Server
Lookup Method
Specifies how the ImageServer looks up the server address.
•
•
Static IP
DNS (enabled by default)
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer".
ImageServer IP
Specifies the primary static IP address of the ImageServer with
which the client software communicates. The default IP
address is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer" and when "Lookup Method" is set to
"Static IP".
ImageServer Port
Specifies the primary IP port of the ImageServer with which the
client communicates. The default IP port is 06910.
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer".
Client DHCP
Specifies how the client obtains the IP address.
•
•
Static IP
DNS (enabled by default)
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer".
Client IP
Specifies the static IP address of the client. The default IP
address is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer" and when "Client DHCP" is set to "Static
IP".
Client Subnet Mask
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Specifies the subnet mask of the client. The default setting is
255.255.255.255.
Image Server
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer" and when "Client DHCP" is set to "Static
IP".
Client Gateway
Specifies the gateway IP address for the client. The default
setting is 255.255.255.255.
NOTE: This field is only relevant when the "Integrated NIC"
control in the "System Configuration" group is set to "Enabled
with ImageServer" and when "Client DHCP" is set to "Static
IP".
License Status
Displays the current license status.
System Logs
BIOS Events
Displays the system event log and allows you to:
•
•
Clear Log
Mark all Entries
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Troubleshooting
20
Diagnostic LEDs
NOTE: The diagnostic LEDs only serve as an indicator of the progress through the
Power-on Self-Test (POST) process. These LEDs do not indicate the problem that
caused the POST routine to stop.
The diagnostic LEDs are located on the front of the chassis next to the power
button. These diagnostic LEDs are only active and visible during the POST
process. Once the operating system starts to load, they turn off and are no
longer visible.
The system now includes pre-POST and POST LEDs in an attempt to help
identifying a possible problem with the system easier and more accurate.
NOTE: The diagnostic lights will blink when the power button is amber or off, and
will not blink when it is blue. This has no other significance.
Diagnostic Light Patterns
LED
Power Button
Problem
Description
The computer is either turned off or is not receiving
power.
Troubleshooting
Steps
•
•
•
•
Re-seat the power cable in the power connector at
the back of the computer and the electrical outlet.
Bypass power strips, power extension cables, and
other power protection devices to verify that the
computer turns on properly.
Ensure that any power strips being used are plugged
into an electrical outlet and are turned on.
Ensure that the electrical outlet is working by testing
it with another device, such as a lamp.
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•
Ensure that the main power cable and front panel
cable are securely connected to the system board.
LED
Power Button
Problem Description
A possible system board failure has occurred.
Troubleshooting Steps Unplug the computer. Allow one minute for the power
to drain. Plug the computer into a working electrical
outlet and press the power button.
LED
Power Button
Problem
Description
A possible system board, power supply, or peripheral
failure has occurred.
Troubleshooting
Steps
•
•
•
•
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Power off computer, leaving the computer plugged in.
Press and hold the power supply test button at the
rear of the power supply unit. If the LED next to the
switch illuminates, the problem may be with your
system board.
If the LED next to the switch does not illuminate,
disconnect all internal and external peripherals, and
press and hold the power supply test button. If it
illuminates, there could be a problem with a
peripheral.
If the LED still does not illuminate, remove the PSU
connections from the system board, then press and
hold the power supply button. If it illuminates, there
could be a problem with the system board.
If the LED still does not illuminate, the problem is with
the power supply.
LED
Power Button
Problem
Description
Memory modules are detected, but a memory power
failure has occurred.
Troubleshooting
Steps
•
•
If two or more memory modules are installed, remove
the modules, then re-install one module and re-start
the computer. If the computer starts normally,
continue to install additional memory modules (one at
a time) until you have identified a faulty module or
reinstalled all modules without error. If only one
memory module is installed, try moving it to a different
DIMM connector and re-start the computer.
If available, install verified working memory of the
same type into your computer.
LED
Power Button
Problem Description
BIOS may be corrupt or missing.
Troubleshooting Steps The computer hardware is operating normally but the
BIOS may be corrupt or missing.
LED
Power Button
Problem Description
A possible system board failure has occurred.
Troubleshooting
Steps
Remove all peripheral cards from the PCI and PCI-E
slots and re-start the computer. If the computer boots,
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add the peripheral cards back one by one until you find
the bad one.
LED
Power Button
Problem Description
Power connector not installed properly.
Troubleshooting Steps Re-seat the 2x2 power connector from the power
supply unit.
LED
Power Button
Problem Description
Possible peripheral card or system board failure has
occurred.
Troubleshooting
Steps
Remove all peripheral cards from the PCI and PCI-E
slots and re-start the computer. If the computer boots,
add the peripheral cards back one by one until you find
the bad one.
LED
Power Button
Problem Description
A possible system board failure has occurred.
Troubleshooting
Steps
•
70
Disconnect all internal and external peripherals,
and re-start the computer. If the computer boots,
add the peripheral cards back one by one until you
find the bad one.
•
If the problem persists, the system board is faulty.
LED
Power Button
Problem Description
A possible coin cell battery failure has occurred.
Troubleshooting Steps Remove the coin cell battery for one minute, reinstall
the battery, and restart.
LED
Power Button
Problem Description
A possible processor failure has occurred.
Troubleshooting Steps
Re-seat the processor.
LED
Power Button
Problem Description Memory modules are detected, but a memory failure has
occurred.
Troubleshooting
Steps
•
If two or more memory modules are installed,
remove the modules, then re-install one module and
re-start the computer. If the computer starts
normally, continue to install additional memory
modules (one at a time) until you have identified a
faulty module or reinstalled all modules without
error.
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•
If available, install working memory of the same type
into your computer.
LED
Power Button
Problem Description
A possible hard drive failure has occurred.
Troubleshooting Steps
Re-seat all power and data cables.
LED
Power Button
Problem Description
A possible USB failure has occurred.
Troubleshooting Steps Re-install all USB devices and check all cable
connections.
LED
Power Button
Problem Description No memory modules are detected.
Troubleshooting
Steps
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•
If two or more memory modules are installed,
remove the modules (see your service manual), then
reinstall one module (see your service manual) and
restart the computer. If the computer starts normally,
continue to install additional memory modules (one
at a time) until you have identified a faulty module or
reinstalled all modules without error.
•
If available, install working memory of the same type
into your computer.
LED
Power Button
Problem Description
Memory modules are detected, but a memory
configuration or compatibility error has occurred.
Troubleshooting Steps •
•
Ensure that no special requirements for memory
module/connector placement exist.
Ensure that the memory you are using is supported
by your computer.
LED
Power Button
Problem Description A possible expansion card failure has occurred.
Troubleshooting
Steps
•
•
•
Determine if a conflict exists by removing an
expansion card (not a graphics card) and restarting
the computer.
If the problem persists, reinstall the card you
removed, then remove a different card and restart
the computer.
Repeat this process for each expansion card
installed. If the computer starts normally,
troubleshoot the last card removed from the
computer for resource conflicts.
LED
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Power Button
Problem Description
A possible system board resource and/or hardware
failure has occurred.
Troubleshooting
Steps
•
•
•
Clear CMOS.
Disconnect all internal and external peripherals,
and restart the computer. If the computer boots,
add the peripheral cards back one by one until you
find the bad one.
If the problem persists, the system board / system
board component is faulty.
LED
Power Button
Problem
Description
Some other failure has occurred.
Troubleshooting
Steps
•
•
•
•
Ensure that the display/monitor is plugged into a
discrete graphic card.
Ensure that all hard drives and optical drive cables
are properly connected to the system board.
If there is an error message on the screen identifying
a problem with a device ( hard drive), check the
device to make sure it is functioning properly.
If the operating system is attempting to boot from a
device (optical drive), check system setup to ensure
the boot sequence is correct for the devices installed
on your computer.
Beep Codes
The computer can emit a series of beeps during start-up if the display cannot
show errors or problems. These series of beeps, called beep codes, identify
various problems. The delay between each beep is 300 ms, the delay between
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each set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beep
and each set of beeps, the BIOS should detect if the user presses the power
button. If so, BIOS will jump out from looping and execute the normal shutdown
process and power system.
Code
1-1-2
Cause
Microprocessor register failure
Code
1-1-3
Cause
NVRAM
Code
1-1-4
Cause
ROM BIOS checksum failure
Code
1-2-1
Cause
Programmable interval timer
Code
1-2-2
Cause
DMA initialization failure
Code
1-2-3
Cause
DMA page register read/write failure
Code
1-3-1 through 2-4-4
Cause
DIMMs not being properly identified or used
Code
3-1-1
Cause
Slave DMA register failure
Code
3-1-2
Cause
Master DMA register failure
Code
3-1-3
Cause
Master interrupt mask register failure
Code
3-1-4
Cause
Slave interrupt mask register failure
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Code
3-2-2
Cause
Interrupt vector loading failure
Code
3-2-4
Cause
Keyboard Controller Test failure
Code
3-3-1
Cause
NVRAM power loss
Code
3-3-2
Cause
NVRAM configuration
Code
3-3-4
Cause
Video Memory Test failure
Code
3-4-1
Cause
Screen initialization failure
Code
3-4-2
Cause
Screen retrace failure
Code
3-4-3
Cause
Search for video ROM failure
Code
4–2–1
Cause
No time tick
Code
4–2–2
Cause
Shutdown failure
Code
4–2–3
Cause
Gate A20 failure
Code
4–2–4
Cause
Unexpected interrupt in protected mode
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Code
4–3–1
Cause
Memory failure above address 0FFFFh
Code
4–3–3
Cause
Timer-chip counter 2 failure
Code
4–3–4
Cause
Time-of-day clock stopped
Code
4–4–1
Cause
Serial or parallel port test failure
Code
4–4–2
Cause
Failure to decompress code to shadowed memory
Code
4–4–3
Cause
Math coprocessor test failure
Code
4–4–4
Cause
Cache test failure
Error Messages
Error Message
Description
Address mark not found
The BIOS found a faulty disk sector or
could not find a particular disk sector.
Alert! Previous attempts at booting this
system have failed at checkpoint [nnnn].
For help in resolving this problem, please
note this checkpoint and contact Dell
Technical Support.
The computer failed to complete the boot
routine three consecutive times for the
same error. Contact Dell and report the
checkpoint code (nnnn) to the support
technician.
Alert! Security override Jumper is
installed.
The MFG_MODE jumper has been set and
AMT Management features are disabled
until it is removed.
Attachment failed to respond
The hard drive controller cannot send data
to the associated drive.
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Error Message
Description
Bad command or file name
Ensure that you have spelled the
command correctly, put spaces in the
proper place, and used the correct path
name.
Bad error-correction code (ECC) on disk
read
The hard drive controller detected an
uncorrectable read error.
Controller has failed
The hard drive or the associated controller
is defective.
Data error
The hard drive cannot read the data. For
the Windows operating system, run the
chkdsk utility to check the file structure of
the hard drive. For any other operating
system, run the appropriate corresponding
utility.
Decreasing available memory
One or more memory modules may be
faulty or improperly seated. Re-install the
memory modules and, if necessary,
replace them.
Gate A20 failure
One or more memory modules may be
faulty or improperly seated. Reinstall the
memory modules and, if necessary,
replace them.
General failure
The operating system is unable to carry
out the command. This message is usually
followed by specific information—for
example, Printer out of paper. Take the
appropriate action to resolve the problem.
Hard-disk drive configuration error
The hard drive failed initialization.
Hard-disk drive controller failure
The hard drive failed initialization.
Hard-disk drive failure
The hard drive failed initialization.
Hard-disk drive read failure
The hard drive failed initialization.
Invalid configuration information-please
run SETUP program
The computer configuration information
does not match the hardware
configuration.
Invalid Memory configuration, please
populate DIMM1
DIMM1 slot does not recognize a memory
module. The module should be re-seated
or installed.
78
Error Message
Description
Keyboard failure
A cable or connector may be loose, or the
keyboard or keyboard/mouse controller
may be faulty.
Memory address line failure at address,
read value expecting value
A memory module may be faulty or
improperly seated. Reinstall the memory
modules and, if necessary, replace them.
Memory allocation error
The software you are attempting to run is
conflicting with the operating system,
another program, or a utility.
Memory data line failure at address, read
value expecting value
A memory module may be faulty or
improperly seated. Reinstall the memory
modules and, if necessary, replace them.
Memory double word logic failure at
address, read value expecting value
A memory module may be faulty or
improperly seated. Reinstall the memory
modules and, if necessary, replace them.
Memory odd/even logic failure at address, A memory module may be faulty or
read value expecting value
improperly seated. Reinstall the memory
modules and, if necessary, replace them
Memory write/read failure at address,
read value expecting value
A memory module may be faulty or
improperly seated. Reinstall the memory
modules and, if necessary, replace them.
Memory size in CMOS invalid
The amount of memory recorded in the
computer configuration information does
not match the memory installed in the
computer.
Memory tests terminated by keystroke
A keystroke interrupted the memory test.
No boot device available
The computer cannot find the hard drive.
No boot sector on hard-disk drive
The computer configuration information in
System Setup may be incorrect.
No timer tick interrupt
A chip on the system board might be
malfunctioning.
Plug and play configuration error
The computer encountered a problem
while trying to configure one or more
cards.
Read fault
The operating system cannot read from
the hard drive, the computer could not find
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Error Message
Description
a particular sector on the disk, or the
requested sector is defective.
Requested sector not found
The operating system cannot read from
the hard drive, the computer could not find
a particular sector on the disk, or the
requested sector is defective.
Reset failed
The disk re-set operation failed.
Sector not found
The operating system cannot locate a
sector on the hard drive.
Seek error
The operating system cannot find a
specific track on the hard drive.
Shutdown failure
A chip on the system board might be
malfunctioning.
Time-of-day clock stopped
The battery might be dead.
Time-of-day not set-please run the System The time or date stored in System Setup
Setup program
does not match the computer clock.
Timer chip counter 2 failed
A chip on the system board may be
malfunctioning.
Unexpected interrupt in protected mode
The keyboard controller may be
malfunctioning or a memory module may
be loose.
WARNING: Dell's Disk Monitoring System
has detected that drive [0/1] on the
[primary/secondary] EIDE controller is
operating outside of normal specifications.
It is advisable to immediately back up your
data and replace your hard drive by calling
your support desk or Dell
During initial startup, the drive detected
possible error conditions. When your
computer finishes booting, immediately
back up your data and replace your hard
drive (for installation procedures, see
"Removing and Installing Parts" for your
computer type). If no replacement drive is
immediately available and the drive is not
the only bootable drive, enter System
Setup and change the appropriate drive
setting to None. Then remove the drive
from the computer.
Write fault
The operating system cannot write to the
hard drive.
Write fault on selected drive
The operating system cannot write to the
hard drive.
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21
Specifications
Specification
NOTE: Offerings may vary by region. For more information regarding the
configuration of your computer, click Start
(or Start in Windows XP) Help and
Support, and then select the option to view information about your computer.
System Information
System Chipset
Intel H61 Express Chipset
DMA Channels
two 82C37 DMA controllers with seven
independently programmable channels
Interrupt Levels
Integrated I/O APIC capability with 24
interrupts
BIOS Chip (NVRAM)
32 MB (4 MB)
Processor
Processor type
•
•
Total Cache
up to 8 MB cache depending on processor
type
Intel Core i3 series
Intel Core i5 series
Memory
Type
DDR3
Speed
1333 MHz
Connectors
two DIMM slots
Capacity
1 GB, 2 GB, and 4 GB
Minimum Memory
1 GB
Maximum memory
8 GB
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Video
Video type:
Integrated
Intel HD graphics 2000
Discrete
•
•
AMD Radeon HD 6350
AMD Radeon HD 6450
Video memory:
Integrated
up to 1.7 GB shared video memory
(Microsoft Windows Vista and
Windows 7)
Discrete
up to 1 GB
Audio
Integrated
integrated Conexant CX20641 HD-audio
codec
Network
Integrated
integrated Realtek RTL8111E Ethernet
capable of 10/100/1000 Mb/s
communication
Expansion Bus
Bus Type
PCI Express 2.0, SATA 2.0, and, USB 2.0
Bus Speed:
PCI Express:
•
•
x1-slot bidirectional speed – 1 GB/s
x16-slot bidirectional speed – 16 GB/s
SATA: 1.5 Gbps, and 3.0 Gbps
Cards
PCI Express x1
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Mini-Tower
up to three full-height cards
Desktop
up to three low-profile cards
Cards
Small Form Factor
up to one low-profile cards
PCI-Express x16
Mini-Tower
up to one full-height cards
Desktop
up to one low-profile cards
Small Form Factor
up to one low-profile cards
Drives
Externally Accessible (5.25–inch drive bays)
Mini-Tower
two
Desktop
one
Small Form Factor
one slim optical drive bay
Internally Accessible:
3.5–inch SATA drive bays
Mini-Tower
two
Desktop
one
Small Form Factor
one
External Connectors
Audio:
Back Panel
Front Panel
Network Adapter
Mini-Tower/Desktop
three connectors once each for
line-out, line-in, and microphone
Small Form Factor
two connectors for line-out and
line-in/microphone
two connectors for microphone
and headphone
one RJ45 connector
USB 2.0
Front Panel: 2
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External Connectors
Back Panel: 6
Video
15-pin VGA connector, 19-pin
HDMI connector
NOTE: Available video
connectors may vary based
on the graphics card selected.
System Board Connectors
PCI Express x1 data width (maximum) —
one PCI Express lane
Mini-Tower, Desktop
three 36-pin connector
Small Form Factor
one 36–pin connector
PCI Express x16 data width (maximum) —
16 PCI Express lanes
Mini-Tower, Desktop,
Small Form Factor
one 164-pin connector
Mini-Tower,Desktop
four 7-pin connectors
Small Form Factor
two 7-pin connectors
Serial ATA
PS2/COM connector
one 24-pin connectors
Memory
two 240-pin connectors
System Fan
Mini-Tower, Desktop
two 3-pin connector
Small Form Factor
one 5-pin connector
Front panel control
one 16-pin, two 10–pin, and one 5-pin
connector
Processor
one 1155-pin connector
Processor Fan
Mini-Tower, Desktop
84
one 4-pin connector
System Board Connectors
Small Form Factor
one 5-pin connector
Password clear jumper
one 3-pin connector
RTC reset jumper
one 3-pin connector
Internal speaker
one 5-pin connector
Intruder connector
one 3-pin connector
Power connector
one 24-pin and one 4-pin connector
Controls and Lights
Front of the computer:
Power button light
Blue light — Solid blue light
indicates power-on state; blinking
blue light indicates sleep state of
the computer.
Amber light — Solid amber light
when the computer does not start
indicates a problem with the
system board or power supply.
Blinking amber light indicates a
problem with the system board.
Drive activity light
Blue light — Blinking blue light
indicates that the computer is
reading data from or writing data to
the hard drive.
Diagnostic lights
Four lights located on the front
panel of the computer. For more
information on the diagnostic lights,
see the Service Manual at
support.dell.com/manuals.
Back of the computer:
Power supply diagnostic light
Green light — The power supply is
turned on and is functional. The
power cable must be connected to
the power connector (at the back
85
Controls and Lights
of the computer) and the electrical
outlet.
NOTE: You can test the health
of the power system by
pressing the test button. When
the system power supply
voltage is within specification,
the self-test LED lights up. If the
LED does not light up, the
power supply may be defective.
AC power must be connected
during this test.
Power
Wattage
Maximum
Heat
Dissipation
Voltage
Mini-Tower
265 W
1390 BTU/hr
100 VAC to 240 VAC, 50 Hz to 60 Hz, 5.0 A
Desktop
250 W
1312 BTU/hr
100 VAC to 240 VAC, 50 Hz to 60 Hz, 4.4 A
Small Form
Factor
240 W
1259 BTU/hr
100 VAC to 240 VAC, 50 Hz to 60 Hz, 3.6 A;
Coin-cell
battery
3 V CR2032 lithium coin cell
NOTE: Heat dissipation is calculated by using the power supply wattage rating.
Physical
Height
Width
Depth
Weight
Mini-Tower
36.00 cm (14.17
inches)
17.50 cm (6.89
inches)
41.70 cm (16.42
inches)
8.87 kg (19.55 lb)
Desktop
36.00 cm (14.17
inches)
10.20 cm (4.01
inches)
41.00 cm (16.14
inches)
7.56 kg (16.67 lb)
Small Form
Factor
29.00 cm (11.42
inches)
9.26 cm (3.65
inches)
31.20 cm (12.28
inches)
5.70 kg (12.57 lb)
Environmental
Temperature range:
86
Environmental
Operating
10 °C to 35 °C (50 °F to 95 °F)
Storage
–40 °C to 65 °C (–40 °F to 149 °F)
Relative humidity (maximum):
Operating
20% to 80% (non-condensing)
Storage
5% to 95% (non-condensing)
Operating
0.26 GRMS
Storage
2.2 GRMS
Operating
40 G
Storage
105 G
Maximum vibration:
Maximum shock:
87
88
Contacting Dell
22
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer
service issues:
1.
2.
3.
4.
Visit support.dell.com.
Select your support category.
If you are not a U.S. customer, select your country code at the bottom of the
page, or select All to see more choices.
Select the appropriate service or support link based on your need.
89