Hansgrohe, Inc.
Limited Warranty
This warranty is limited to products manufactured by Hansgrohe, Inc. (“hansgrohe”) that are purchased by a consumer in the United States or Canada after March 1, 1996, and installed
in either the United States or in Canada.
WHO IS COVERED BY THE WARRANTY
This limited warranty extends to the original purchaser only. This warranty is non-transferable. Hansgrohe neither assumes nor authorizes any person to create for it any other obligation
or liability in connection with this product.
LENGTH OF WARRANTY
If you are a consumer who purchased the product for use primarily for personal, family or household purposes, this limited warranty starts on the date of purchase and extends for as
long as you own the product and the home in which the product is originally installed. If you purchased the product for use primarily for any other purpose, including, without
limitation, a commercial purpose, this limited warranty starts on the date of purchase and extends (i) for 1 year, with respect to hansgrohe and Commercial products, and (ii) for 5 years, with
respect to axor products. The Rubbed Bronze finish is subject to a 3-year limited warranty starting on the date of purchase.
WHAT IS COVERED BY THE WARRANTY
This limited warranty covers only your hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship as follows: hansgrohe will replace
at no charge for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If hansgrohe is unable to provide a replacement and repair is not practical or cannot be made in timely fashion, hansgrohe may elect to refund
the purchase price in exchange for the return of the product. REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
WHAT IS NOT COVERED BY THE WARRANTY
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident or
alteration; (2) the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products, or the use of the product in any manner contrary to the product
instructions; or (3) conditions in the home such as excessive water pressure or corrosion.
C. Labor and other expenses for disconnection, deinstallation, or return of the product for warranty service
(including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product.
D. Accessories, connected materials and products, or related products not manufactured by hansgrohe.
E. Any hansgrohe or axor product sold for display purposes.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING
OUT OF BREACH OF THIS LIMITED WARRANTY. Some provinces and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and from province to province.
Note to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New
Jersey
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your hansgrohe retailer, or contact Technical Service at: Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway Alpharetta, GA 30004
Toll-free 800 -334- 0455
In requesting warranty service, you will need to provide:
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to: Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway Alpharetta, GA 30004
Toll-free 800 -334- 0455
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
REVISED MAY 1, 2016
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