User Manual, Ascom d41 DECT Handset, TD 92582GB

TD 93118EN
User Manual
Ascom d43 DECT Handset
2 November 2016 / Ver. B
User Manual
Ascom d43 DECT Handset
TD 93118EN
About this document
Safety Precautions
IMPORTANT: Read the Safety Precautions in Appendix A. Safety Precautions before
using the handset.
Save this manual. It includes important Safety Precautions and
operating instructions. Save all instructions for future reference.
2 November 2016 / Ver. B
User Manual
Ascom d43 DECT Handset
TD 93118EN
1. Introduction...................................................................................................................... 1
1.1 Abbreviations and Glossary ...................................................................................................... 1
1.2 Functions and Accessories ........................................................................................................ 2
2. Descriptions ...................................................................................................................... 3
2.1 The DECT Handset ....................................................................................................................... 4
2.2 Chargers ......................................................................................................................................... 5
2.2.1 DC3 Desktop Charger and DP1 Desktop Programmer ............................................. 5
2.2.2 CR3 Charging Rack ............................................................................................................ 5
2.3 Icons and Text in the Display ................................................................................................... 5
2.4 Keys and Buttons ........................................................................................................................ 8
2.4.1 Off-hook Key ....................................................................................................................... 8
2.4.2 On-hook, and On/Off Key ................................................................................................ 8
2.4.3 Navigation Key ................................................................................................................... 8
2.4.4 Sound off Key .................................................................................................................... 8
2.4.5 Key Lock, and Upper/Lower Case Key .......................................................................... 8
2.4.6 Soft Keys .............................................................................................................................. 8
2.4.7 Volume Button ................................................................................................................... 9
2.4.8 Alphanumeric Keys ........................................................................................................... 9
2.5 Accessories ..................................................................................................................................11
2.5.1 Belt Clips ............................................................................................................................11
2.5.2 Security Cord ....................................................................................................................11
2.5.3 Carrying case ....................................................................................................................11
2.5.4 Headset ..............................................................................................................................11
3. Menu Tree ....................................................................................................................... 12
3.1 Calls ..............................................................................................................................................12
3.2 Contacts ......................................................................................................................................13
3.3 Settings .......................................................................................................................................14
3.4 In Call ............................................................................................................................................15
3.4.1 Additional In Call Functions ..........................................................................................15
4. Basic Operation .............................................................................................................. 16
4.1 Switch the Handset On/Off .....................................................................................................16
4.2 Turn the Audible Signal On/Off .............................................................................................16
4.3 Lock and Unlock the Keypad ..................................................................................................16
4.3.1 In Idle Mode .......................................................................................................................16
4.3.2 During a Call ......................................................................................................................16
4.4 Lock and Unlock the Handset .................................................................................................17
4.5 Mute Handset on Incoming Call or Message .......................................................................17
5. Calling.............................................................................................................................. 18
5.1 Incoming Call ..............................................................................................................................18
5.1.1 Answer a Call ....................................................................................................................18
2 November 2016 / Ver. B
User Manual
Ascom d43 DECT Handset
TD 93118EN
5.1.2 End a Call ...........................................................................................................................18
5.2 Outgoing Call ..............................................................................................................................18
5.2.1 Pre-Dial ...............................................................................................................................18
5.2.2 Dial a Number from the Call list ...................................................................................18
5.2.3 Dial a Number from Contacts .......................................................................................18
5.2.4 Dial a Name from the Central Phonebook .................................................................19
5.2.5 Dial a Number from the Company Phonebook ........................................................19
5.3 During a Call ................................................................................................................................20
5.3.1 Adjust the Volume during a Call ..................................................................................20
5.3.2 Open Contacts during the Call ......................................................................................20
5.3.3 Turn the Microphone on/off during a Call .................................................................20
5.3.4 Start a New Call during Conversation .........................................................................20
5.3.5 Switch between Calls ......................................................................................................21
5.3.6 End a Call during Conversation ....................................................................................21
5.3.7 Transfer a Call ...................................................................................................................21
5.3.8 Transfer to New Call ........................................................................................................21
5.3.9 Conference Call .................................................................................................................21
5.3.10 Call Back ..........................................................................................................................22
5.3.11 Send Call Waiting ..........................................................................................................22
5.3.12 Answering Call Waiting ...............................................................................................22
5.3.13 DTMF ................................................................................................................................23
5.3.14 DECT Info .........................................................................................................................23
5.4 Loudspeaking Function ............................................................................................................23
5.5 Call Diversion ..............................................................................................................................23
5.6 Emergency Calls .........................................................................................................................23
6. Messaging ....................................................................................................................... 24
6.1 Mini Messaging ..........................................................................................................................24
6.2 Voicemail .....................................................................................................................................24
6.2.1 Receive a Voicemail .........................................................................................................24
6.2.2 Check the Voicemail Inbox ............................................................................................24
7. Contacts .......................................................................................................................... 25
8. Menu Operation.............................................................................................................. 26
8.1 Calls ...............................................................................................................................................26
8.1.1 Call List ...............................................................................................................................26
8.1.2 Missed Calls .......................................................................................................................27
8.1.3 Call Time .............................................................................................................................27
8.1.4 Call Services ......................................................................................................................28
8.2 Contacts .......................................................................................................................................29
8.2.1 Call Contact .......................................................................................................................29
8.2.2 Edit Contact .......................................................................................................................30
2 November 2016 / Ver. B
User Manual
Ascom d43 DECT Handset
TD 93118EN
8.2.3 Delete Contact ..................................................................................................................30
8.2.4 Central Phonebook ..........................................................................................................30
8.3 Settings ........................................................................................................................................31
8.3.1 Sound and Alert Settings ..............................................................................................31
8.3.2 Select Headset Profile ....................................................................................................32
8.3.3 Display Settings ...............................................................................................................32
8.3.4 Time & Date Settings ......................................................................................................33
8.3.5 Lock settings ....................................................................................................................33
8.3.6 Answering .........................................................................................................................34
8.3.7 Change the Menu Language .........................................................................................35
8.3.8 Change Owner ID .............................................................................................................35
8.3.9 In Charger ..........................................................................................................................35
8.3.10 System .............................................................................................................................36
9. Advanced Functions....................................................................................................... 38
9.1 Admin Menu ...............................................................................................................................38
9.2 Clear Lists in Charger ................................................................................................................38
10. System Handling.......................................................................................................... 39
10.1 Software Upgrade and Additional Features ....................................................................39
10.2 Handset Updates via Charging Rack ..................................................................................39
11. Troubleshooting........................................................................................................... 41
12. Operation Notice .......................................................................................................... 44
12.1 Accessibility and Voice Quality ............................................................................................44
13. Maintenance................................................................................................................. 45
13.1 Maintenance of Batteries ......................................................................................................45
13.1.1 Battery Warnings ..........................................................................................................45
13.1.2 Charge the Battery .......................................................................................................45
13.1.3 Replace the Battery ......................................................................................................45
13.2 Attach the Hinge-type Clip ...................................................................................................45
13.3 Attach the Swivel-type Clip ..................................................................................................46
13.4 Easy Replacement ...................................................................................................................46
13.4.1 Before Starting Easy Replacement Procedure .......................................................47
13.4.2 Easy Replacement Procedure .....................................................................................47
14. Energy Efficiency.......................................................................................................... 50
15. Related Documents...................................................................................................... 51
16. Document History ........................................................................................................ 52
Appendix A: Safety Precautions ....................................................................................... 53
2 November 2016 / Ver. B
User Manual
Ascom d43 DECT Handset
1.
TD 93118EN
Introduction
This document describes how to use the features and settings available for the d43
handset. The handset is designed to be used in an office environment and provides high
quality audio capabilities. Before using the handset, it is recommended to read chapter 2.
Descriptions on page 3 to become familiar with the layout and operation of the handset.
For software download and parameter set up, read the Installation and Operational Manual
for the Portable Device Manager (WinPDM), Windows version, and the Configuration Manual
for the Ascom d43 DECT Handset. See 15. Related Documents on page 51.
1.1
Abbreviations and Glossary
Device Manager
Application for management of handsets, charging racks, etc.
WinPDM:
Portable Device Manager:
An application, running on a PC, for managing portable devices,
charging racks, etc.
IMS3:
Integrated Wireless Messaging and Services?
A software running on an ELISE3 hardware, that enables wireless
services to and from handsets and chargers. Features, such as the
Device Manager application, can be included. In this document, Device
Manager refers to IMS3.
IPDI
International Portable DAM Identity
DAM (DECT Authentication Module)
See IPEI for more information.
IPEI
International Portable Equipment Identity:
IPEI/IPDI is needed to enable network subscription of the handset. At
delivery of the handset, IPEI and IPDI are the same and either can be
used for network subscription. If one handset is replaced with another
using the Easy replacement procedure the IPDI will be exchanged and
IPEI and IPDI will no longer be the same. If the IPEI and the IPDI differ,
the IPDI shall be used for network subscription.
Unite Connectivity Unite module handling users, communication interfaces,
message routing, activity logging and other essential
Manager (Unite
messaging services. Features, such as the Device Manager
CM)
application, can be included. In this document, Device Manager refers to
Unite CM.
2 November 2016 / Ver. B
1
User Manual
Ascom d43 DECT Handset
1.2
TD 93118EN
Functions and Accessories
NOTE: Some functions are system dependent, license dependent and/or require
configurations via WinPDM/Device Manager.
Functions
Contacts (250 contacts)
x
Central phonebook
x
Company phonebook(500 contacts)
x
Voice mail access
x
Vibrator
x
Headset connector
x
Microphone on/off during call
x
Loudspeaking function
x
Mini messaging (12 characters)
x
Centralized management
x
Downloadable languages
x
Easy registration
x
Enhanced DECT Security
x
Easy replacement of handset
x
Dynamic output power
x
Accessories
Desktop charger
Desktop programmer
Charging rack
Carrying case
Belt Clip
hinge-type
swivel-type
Security cord
Headset with microphone on boom
Headset with microphone on cable
2 November 2016 / Ver. B
2
User Manual
Ascom d43 DECT Handset
2.
TD 93118EN
Descriptions
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
Figure 1. Description of the handset.
1
Earpiece speaker
2
Soft keys
The 3 Soft keys is used with GUI, that is, the functions of each Soft key is indicated
by text in the display just above the keys.
3
Off-hook key
To answer a call, to pre-dial a number, and as a short cut to the Call list.
4
Voice mail access*
A quick access to the handset’s Voice mail.
5
Key lock and Upper/Lower case
Combined key lock and Upper/Lower Case.
6
Space
To add space between text.
7
Microphone
8
Sound off key
To turn on/off audible signals in idle mode, silencing the ring signal at incoming
call, and to turn the microphone on/off during a call.
9
Tactile indicators
There are two tactile indicators to indicate the centre of the key pad.
10
On-hook and On/Off key
Combined button; to end a call, to return to standby mode, and to switch the
handset on/off by long press.
11
Four-way navigation key
Navigation key with Left, Right, Up, and Down.
During a call, the keys Up and Down are used to increase and decrease the
speaker volume, respectively.
12
Display
The color display is a 1.77 inch TFT with backlighting.
2 November 2016 / Ver. B
3
User Manual
Ascom d43 DECT Handset
TD 93118EN
13
Headset connector
The headset connector is for connecting a headset. The connector is protected
against dust by using the headset connector cover.
*System dependent feature
2.1
The DECT Handset
IMPORTANT: The handset may retain small magnetic objects around the mouthcap or earcap
region.
Case
The plastic cover parts are made of durable PC/ABS material.
Antenna
The antenna is integrated inside the handset.
Loudspeaker
The handset has a separate loudspeaker for the loudspeaking function. It is placed on the
back side of the handset.
Microphone
The microphone is placed on the front bottom side of the handset.
Clip
There are two different belt clip options to the handset; a hinge-type clip (standard) or a
swivel-type clip. See 13.2 Attach the Hinge-type Clip on page 45, or 13.3 Attach the Swiveltype Clip on page 46. Use the clip to attach the handset to a belt or similar. The handset can
also be used without a clip.
Battery
The battery is a rechargeable Li-Lon battery, placed under a battery cover. See 13.1.3
Replace the Battery on page 45.
The battery is fully charged within four hours. See 13.1.2 Charge the Battery on page 45.
2 November 2016 / Ver. B
4
User Manual
Ascom d43 DECT Handset
2.2
TD 93118EN
Chargers
2.2.1
DC3 Desktop Charger and DP1 Desktop Programmer
Figure 2. DC3 Desktop Charger and DP1 Desktop Programmer
The DC3 Desktop Charger will only charge the handset, while the DP1 Desktop Programmer
will download new software and synchronize parameters. The handset is fully operational
while placed in the charger.
The DC3 Desktop Charger is delivered with a plug-in power supply and is connected into an
ordinary wall socket.
NOTE: Only use the charger within the temperature range of +5° C – +40° C.
2.2.2
CR3 Charging Rack
The CR3 Charging Rack is used for charging several handsets, to synchronize parameters,
and for software download.
See the Installation and Operation Manual for the CR3 Charging Rack.
2.3
Icons and Text in the Display
All functions and settings available to the user are shown as icons and text in the display.
The icons and text in the display indicate functions and settings to which you have access.
The display normally displays date and time, the Owner ID and handset number. The Owner
ID can manually be set by the user.
Figure 3. Example of a display configuration in standby mode.
The top row (Status bar) is used for icons which give the user information about signal
strength, missed call, phone lock, key lock, sound off, time and battery status. This row is
always visible in all screens.
2 November 2016 / Ver. B
5
User Manual
Ascom d43 DECT Handset
TD 93118EN
The next row (Header bar) displays the current date, headset connection, and system
connection.
The next rows (Active area) are used for information such as the name of the system to
which the handset is connected to. A user identity provided from the system and/or an
Owner ID can also be displayed if configured in the Settings menu. This is also the area for
dialog window text, for example "missed calls" or "received messages".
The bottom row (Soft key bar) is used for Soft keys that are located just beneath the
display. See 2.4.6 Soft Keys on page 8.
The (Scroll bar) is placed to the right of the "Active area". It becomes visible when a menu
screen has more than six menus.
Icons
“Signal strength” icon is visible in the upper left corner. The staples shown
in display depends on the signal strength.
“Full battery” icon is displayed in upper right corner.
The "Low battery" icon is displayed when the battery has 10% or less
remaining capacity left. In addition; a warning signal sounds every minute
and the dialog window "Battery low. Charge now." appears.
The "Empty battery" icon is flashing when the battery has 5% or less
remaining capacity left. In addition; a warning signal sounds every second
and the dialog window "Battery empty. Shutting down." appears.
“Sound off” icon is displayed when the Sound off key is pressed, and when
the handset, with the in charger function "Sound off" enabled, is placed in
a charger.
"Microphone off" icon indicates a silenced microphone. It is displayed after
a long press on the Sound off key during a call.
The Volume 0 ("Silent") icon is displayed when the volume has been set to
"Silent".
“Loudspeaking” icon is displayed in the soft key bar during a call. Pressing
this icon will turn on the loudspeaker.
“Loudspeaking off” icon is displayed after the soft key for Loudspeaking
icon has been pressed. Pressing this icon will turn off the loudspeaker.
“Key lock” icon indicates a locked keypad.
"Locked entry" icon indicates that the contact cannot be edited or deleted
by the user.
"Phone lock" icon indicates a locked handset.
“Headset” icon indicates that a corded headset is connected to the
handset.
"Outgoing call” icon is added to all outgoing calls in the call list.
2 November 2016 / Ver. B
6
User Manual
Ascom d43 DECT Handset
TD 93118EN
“Incoming call” icon is added to all answered calls in the call list.
“Missed call” icon is added to all missed calls in the call list.
“Missed call” icon is added in the status bar. This icon remains until the
"Call list" is opened.
"WinPDM/Device Manager communication" icon is visible when handset is
communicating with WinPDM/Device Manager via Desktop Programmer.
"Voice mail" icon indicates that new voicemail has been received.
Menu icons
The ”Contacts” menu contains all names/numbers in Contacts. In addition,
a company phonebook with up to 500 entries can be downloaded to the
phone via the WinPDM. A central phonebook* can also be accessed from
the "Contact" menu.
The "Calls" menu contains call lists, call time, and call services*. Call services
is configured in the WinPDM.
The “Settings” menu contains personal handset settings such as changing
the ringer volume, selecting language, etc.
* This feature is system dependent.
2 November 2016 / Ver. B
7
User Manual
Ascom d43 DECT Handset
2.4
TD 93118EN
Keys and Buttons
2.4.1
Off-hook Key
This key is used for connecting calls. One short press in standby mode opens
the call list.
2.4.2
On-hook, and On/Off Key
This key is used for disconnecting calls and returning to main screen.
A long press in standby mode will switch the handset on/off.
2.4.3
Navigation Key
Use this key to step in the menu and when working in text
mode. The picture on the left shows how to press the
navigation key to step left / right and up / down in the menu.
Up
Left
Right
Down
2.4.4
Sound off Key
A long press on the key in idle mode changes between ring signal on/off. At
incoming call, a short press on the key silences the ring signal. During a call,
a long press on the key changes between microphone on/off.
2.4.5
Key Lock, and Upper/Lower Case Key
This key is to lock the keypad in combination with the Soft key "Lock". It is
also for switching between upper/lower case and digits.
2.4.6
Soft Keys
2 November 2016 / Ver. B
8
User Manual
Ascom d43 DECT Handset
TD 93118EN
soft keys
ABC
DEF
Figure 4. Soft Keys
The three Soft keys are located just beneath the display and the functions of each Soft key
is indicated by text in the display just above the keys.
The middle Soft key is by default configured to access the Contact list, but can be configured
to access the Central Phonebook or the Contacts menu instead. The Soft key is configured in
the handset using WinPDM/Device Manager. For more information, see the Configuration
Manual for the handset (TD number: See 15. Related Documents on page 51).
2.4.7
Volume Button
Up and down on the Navigation key are used for increasing/decreasing the earpiece,
headset, and the loudspeaker volume.
2.4.8
Alphanumeric Keys
abcàâæç2
.,?!-‘”1
defèéêë3
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
jkl5
mnoñôöœ6
ghiîï4
pqrs7
wxyz9
tuvû8
Space + * 0
#
Figure 5. Available characters.
NOTE: Depending on the selected menu language, other characters can be available. This
means that the character order can differ from the table above.
In standby mode, and number input mode
•
•
•
•
A short press on a key enter the digits “0” - “9” and the characters * and #.
A long press on the "0" key adds a "+" to the number.
Enter a pause in number input mode by a long press on the # -key. A pause is indicated
by a "P" in the display.
A long press on the * - key changes the tone sender on.
Tone sender on is indicated by a "T" in the display.
2 November 2016 / Ver. B
9
User Manual
Ascom d43 DECT Handset
•
TD 93118EN
The keys "0", "2" - "9" can be used for speed dialing. Press and hold any of the keys to
access a contact beginning with a specific letter. For example, to access a contact
beginning with the letter "A", press and hold the key "2" and then press "Call" to speed
dial.
In text input mode
•
•
•
•
•
•
A short press on a key 0-9, displays the first available character on that specific key. The
marked character is selected after a timeout, or when another key is pressed.
To change to upper/lower case, press the * -key before entering the character. 
The *-key can also be used to display only the digits.
To add space in the text, make a short press on key 0.
The first character entered when adding/editing a name in the Contacts menu, will be an
upper level character followed by lower level characters, unless the * -key is pressed
before entering the character. To switch between Abc, ABC, abc, and 123 the *-key is
pressed.
A long press on the #-key displays special characters.
A long press on the *-key opens a menu to change writing language (Default follows the
menu language setting).
2 November 2016 / Ver. B
10
User Manual
Ascom d43 DECT Handset
2.5
TD 93118EN
Accessories
2.5.1
Belt Clips
Two belt clip options are available:
•
•
2.5.2
Hinge-type clip (standard)
The clip on the back of the handset is used to fasten the handset to a belt or similar. A
swivel-type clip may also be used.
Swivel-type clip
The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to
firmly place your handset onto your belt.
Security Cord
The security cord is 800 mm long. The security cord is attached directly to the handset.
2.5.3
Carrying case
The carrying case is especially designed for the handset. The carrying case comes with a
swivel type belt clip and the handset is fully operational while placed in the carrying case.
2.5.4
Headset
A headset is recommended if the handset is frequently used, and/or the user want to have
both hands free. The headset comes in two versions; microphone integrated in the cable and
microphone on a boom.
In order to achieve optimal audio quality with the different headset types it is recommended
to select the corresponding headset profile.
The default setting is microphone on a boom, that is, the audio is optimized for using a
headset with microphone on a boom. The headset profile can be changed in the menu by do
as follows:
1
Enter the menu by pressing the “Menu” soft key.
2
Select "Settings".
3
Press "Select".
4
Select "Headset".
5
Select the corresponding headset profile from list, that is, "Mic on boom" or "Mic on
cable".
6
Press "Select".
If the preconfigured headset profiles do not match the headset in use, or the audio
performance is bad, an own headset profile can be configured. This is done in the WinPDM,
see the Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51). If an own profile is configured in the WinPDM, it can be selectable from the
handset menu.
2 November 2016 / Ver. B
11
User Manual
Ascom d43 DECT Handset
3.
TD 93118EN
Menu Tree
3.1
Calls
• Call list
—>
7891
7827
7682
7845
—> • Call
01:30
03:35
• More
05:26
• Back
20-Oct-03
• Missed calls —>
• Call time
—> • Call
7682 05:26
7845 23-Sep-03
• More
• Back
—> Total call time:
03:47:06
Last call:
00:00:07
• Call services —> • Absence*
• Divert calls*
>
—>
•
•
•
•
•
Time of call
Edit number
Save number
Delete
Delete all
>
>
>
>
>
>
—>
—> • Deactivate
• Lunch
• Meeting
• Trip
• Vacation
• Out
• Absence 1
• Absence 2
• Absence 3
• Absence 4
>
>
>
>
>
>
>
>
>
>
—> • Internal
• External
• No reply
• When busy
>
>
>
>
* Visible if defined in the WinPDM
2 November 2016 / Ver. B
12
User Manual
Ascom d43 DECT Handset
3.2
TD 93118EN
Contacts
• Call contact
——>
• Search
• From contact list
• Add contact
——>
• Edit contact
——> • Search
• From contact list
• Delete contact
• New
• From Call list
——> • Search
• From contact list
• Central phonebook* ——> • Search by name
• Search by number
• Last result
>
——> • Name
• Work number
>
• Mobile number
• Other number
>
>
>
>
——> • Name
• Work number
• Mobile number
• Other number
>
>
>
>
>
>
——>
• Call
• More
• Back
>
——>
>
>
• View contact
• Add to contacts >
* System dependent
NOTE: The Call contacts menu can also be accessed by pressing the soft key
mode.
2 November 2016 / Ver. B
in idle
13
User Manual
Ascom d43 DECT Handset
3.3
TD 93118EN
Settings
• Sound & Alerts —> • Volume
• Ring signals
—> • Internal call
• External call
• Callback
• Vibrator alert
—> • On
• On if silent
• Off
• Key sound
—> •Click
• Tone
• Silent
• Headset
—> • Mic on boom
• Mic on cable
• Display
–> • Screen saver
• Time & Date
• Locks
>
—> • Information
• Black
• Black also in call
• Brightness
—> • Normal
• Power save
• Font style
—> • Normal
• Bold
—> • Time format
—>
• hh:mm (am/pm)
• hh:mm
• Date format
—>
• dd month yy
• month dd yyyy
• yyyy-mm-dd
• mm/dd/yyyy
• dd/mm/yyyy
• dd-mm-yyyy
• dd.mm.yyyy
—> • Automatic key lock
• Phone lock
• Answering
–> • Answering key
—> • On
• Off
—> • On
• On in charger
• Off
• Change PIN code >
—> • Auto phone lock
—> • Hook-off
• Any key
• Answering behaviour —>
• *Language
—> Dansk, Nederlands,
English, etc.
• Owner ID
>
• In charger
—> • No action
• Switch off
• Sound off
• System
—> • Change system — >
• Subscribe
>
• Unsubscribe
>
• Rename system >
• Priority
>
2 November 2016 / Ver. B
• Automatically
• Loudspeaking
• Automatically
• System 1
• System 2
|
|
14
User Manual
Ascom d43 DECT Handset
3.4
TD 93118EN
In Call
The In Call menu displays a list of functions that can be accessed during a call. To see the
available functions, press the "More" soft key. Some functions are always provided and
others may be made available by the administrator via the WinPDM/Device manager. To use
a function, navigate the In Call menu to highlight the required function and then press the
"Select" soft key.
NOTE: If the handset is configured via WinPDM/Device Manager, a predefined emergency
number can be called while the handset or the keypad is locked. If calling from a
locked handset, only the Microphone on/off function in the In Call menu is accessible.
However, the entire In call menu is accessible when calling from a handset with locked
keypad.
• Contacts
>
• Microphone on/off
>
• New call*
—>
• Switch*
>
• End call*
>
• Transfer*
>
>
• Call
• “Phonebook access” >
• Cancel
>
• Transfer to new call*
>
—> • Call
• “Phonebook access” >
• Cancel
>
• Conference*
>
• Call back*
>
• Call waiting*
>
• DTMF
>
• DECT info**
—> • Link
• System
• General purpose 1 - 10*
*) Visible if defined in WinPDM/Device Manager.
**) Visible if the Admin menu is activated.
3.4.1
Additional In Call Functions
Besides the default In Call functions, up to 10 extra system specific codes or general
purposes can be defined. See the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
2 November 2016 / Ver. B
15
User Manual
Ascom d43 DECT Handset
4.
TD 93118EN
Basic Operation
4.1
Switch the Handset On/Off
The handset is switched off:
1
Press and hold On-hook key
.
When pressing the On-hook key, the handset will vibrate and the display lights up.
2
A dialog window "Switch on?" is displayed. Confirm by pressing "Yes".
The handset is in idle mode:
4.2
1
Press and hold On-hook key
2
A dialog window "Switch off?" is displayed. Confirm by pressing "Yes".
Turn the Audible Signal On/Off
A long press on
The
4.3
.
in idle mode, changes between ring signal on/off.
icon indicates a silenced handset.
Lock and Unlock the Keypad
4.3.1
In Idle Mode
To prevent accidentally pressing keys and making a call, the keys can be locked.
Lock Keypad
Press
and then "Lock".
Unlock Keypad
Press
and then "Yes".
NOTE: An incoming call can be answered or ended while the keypad is locked. If configured in
the WinPDM, an emergency call can also be made while the keypad is locked. See the
Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51).
4.3.2
During a Call
To prevent accidentally pressing keys, the keys can be locked during a call. This can be useful
when a headset is used and the handset is attached to a pocket or belt.
Lock keypad
1
Long press
2
Press "Lock".
.
Unlock keypad
1
Press
2
Press "Yes".
2 November 2016 / Ver. B
.
16
User Manual
Ascom d43 DECT Handset
4.4
TD 93118EN
Lock and Unlock the Handset
The handset can be protected for unauthorized use. If this function is activated, a PIN code
has to be entered for example to switch on the handset, to answer an incoming call etc. The
default phone lock code (0000) can be changed to any 4 - 8 digit personalized code.
NOTE: If configured in the handset, a predefined emergency number can be called while the
handset is locked. See the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
4.5
1
Press "Menu".
2
Select "Settings"
3
Select “Locks".
4
Select “Phone lock”.
5
Select "Auto phone lock".
6
Select "On", "On in charger", or "Off".
.
Mute Handset on Incoming Call or Message
The handset can temporarily be muted on an incoming call or message. The call is not hung
up when the handset is muted. If the call is unanswered, it will revert to voicemail if the
handset has been configured for voicemail. To mute an incoming call or message, long press
while the handset sounds.
2 November 2016 / Ver. B
17
User Manual
Ascom d43 DECT Handset
5.
TD 93118EN
Calling
5.1
Incoming Call
A ring signal and/or a vibrating handset, give you notice of a call. Ring signal and vibrator
can be disabled. The calling party’s handset number or name is shown. The name will be
shown if the calling party’s handset number is stored in Contacts or if calling line
information is available. Press the Off-hook key to answer the call. When a headset is
connected to the handset, the answering button on the headset can be used to answer the
call.
Other answering methods can also be set in the Settings menu, see 8.3 Settings on page 31.
The answering methods are; "Automatically" and "Loudspeaking".
When “Automatically” is enabled, all incoming calls will be connected automatically.
5.1.1
Answer a Call
to answer
When the signal sounds press
to answer the call, or press the soft key
the call in loudspeaking mode. The name/number of the calling party is displayed if calling
line information is available.
5.1.2
Press
End a Call
to end the call. The duration of the call is shown in the display. The total time of
the call can also be retrieved from the Calls menu > Call time.
5.2
Outgoing Call
5.2.1
Pre-Dial
1
Enter the number.
2
Press
or "Call" to get the line. The number is shown on the display while dialling.
If needed, press "Clear" to erase the number. The Navigation key can be used it to step and
add or delete a digit in the middle of a number. The tone sender in a pre-dialled number can
also be turned on by long pressing
.
An international number can be dialled from the handset by entering a + character followed
by the country code and local number. To enter the + character, long press the 0 key until
the character is shown in the display.
5.2.2
Dial a Number from the Call list
when in idle mode; or press "Menu", select "Calls" and then select "Call
1
Press
list".
2
Select a number.
3
Press
or "Call" to dial. The number can be edited before the call is started. Press
"More" and select "Edit number".
5.2.3
Dial a Number from Contacts
1
Press the "Menu" Soft key.
2
Select "Contacts".
2 November 2016 / Ver. B
18
User Manual
Ascom d43 DECT Handset
TD 93118EN
3
Select "Call contact".
4
Select contact from list, or search name/number by entering characters in the
"Search" field.
TIP: When searching for a contact, the input language can be temporarily changed by
long pressing
. This can be used to access characters in a foreign language
temporarily.
5
Press
or "Call" to make the call.
in idle mode. The
NOTE: The Contacts can also be accessed by pressing the soft key
middle Soft key is by default configured to access the Contact list, but can be
configured to access the Central Phonebook or the Contacts menu instead. The Soft
key is configured in the handset using WinPDM/Device Manager. For more
information, see the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
5.2.4
Dial a Name from the Central Phonebook
1
Press the "Menu" Soft key.
2
Select “Contacts”.
3
Select "Central phonebook".
4
Select "Search by name".
5
Enter the first name and/or last name, the whole name does not have to be entered.
TIP: When searching for a contact, the input language can be changed temporarily by
long pressing
. This can be used to access characters in a foreign language
temporarily.
6
Press “Search”.
7
Press
5.2.5
or the "Call" key to make the call.
Dial a Number from the Company Phonebook
1
Press the "Menu" Soft key.
2
Select "Contacts".
3
Select "Call contact".
4
The local and company phonebook appears in the same list but the company names
are indicated by a “Locked entry” icon in front of the name. Select contact from
list, or search name/number by entering characters in the "Search" field.
5
Press
or the "Call" key to make the call.
NOTE: The Company phonebook can also be accessed by pressing the soft key
mode.
2 November 2016 / Ver. B
in idle
19
User Manual
Ascom d43 DECT Handset
5.3
TD 93118EN
During a Call
NOTE: Some of these functions are system dependent. The parameters are set up in the
Portable Device Manager (WinPDM/Device Manager), see the Configuration Manual
for the handset, and the Installation and Operational Manual for the Portable Device
Manager (WinPDM), Windows version. The documents TD numbers: See 15. Related
Documents on page 51.
If the handset is configured via WinPDM/Device Manager, a predefined emergency number
can be called while the handset or keypad is locked. When calling from a locked handset,
only the Microphone on/off function can be accessed by pressing the soft key "More".
However, the entire In Call menu is accessible when calling from a handset with locked
keypad.
5.3.1
Adjust the Volume during a Call
On the navigation key, press up and down to increase and decrease the volume,
respectively. The handset will now store and keep the new volume level.
5.3.2
Open Contacts during the Call
1
Press the "More" Soft key during the call.
2
Select "Contacts".
3
Press "Select".
4
Select "Call contact" for searching a local or company phonebook contact, or select
"Central phonebook" for searching a central phonebook contact.
5
Press "Select".
6
Select or search contact.
NOTE: The selected contact can be called by pressing "Call". When calling the contact, the
first call is put on hold. See also 5.3.4 Start a New Call during Conversation.
5.3.3
Turn the Microphone on/off during a Call
1
Press the "More" Soft key during the call
2
Select "Microphone off"
3
Press "Select".
The
icon indicates a silenced microphone. This means that the other part in an ongoing
call cannot hear you. To turn the microphone back on, do as follows:
1
Press the "More" Soft key during the call.
2
Select "Microphone on".
3
Press "Select".
The microphone can be turned on and off by long pressing
5.3.4
.
Start a New Call during Conversation
1
Press the "More" Soft key during the call.
2
Select "New Call"1.
3
Press "Select".
1.Visible if defined in the WinPDM.
2 November 2016 / Ver. B
20
User Manual
Ascom d43 DECT Handset
TD 93118EN
4
Enter number, or press
5
Press
5.3.5
to access the phonebook.
.
Switch between Calls
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
1
Press the "More" Soft key.
2
Select "Switch"1.
3
Press "Select". This will switch between the calls.
5.3.6
End a Call during Conversation
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
1
Press the "More" soft key during the call.
2
Select "End Call"1.
3
Press "Select". This will end the current call and the previous call is resumed.
5.3.7
Transfer a Call
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
When a caller has two ongoing calls, he/she can transfer the first call to the second call.
1
Press the "More" soft key.
2
Select "Transfer"1.
3
Press "Select". This will connect the first caller with the new caller.
5.3.8
Transfer to New Call
An ongoing call can be transferred to a new number. When the new call is established, the
caller that initiated the transfer will be disconnected.
1
Press the "More" soft key during the call.
2
Select "Transfer to new call"2.
3
Press "Select".
4
Enter number to the person the ongoing call shall be transferred to, or press
to access the phonebook.
5
Press
5.3.9
to transfer the call.
Conference Call
Prerequisite, a new call has been started during conversation, see 5.3.4 Start a New Call
during Conversation on page 20.
By initiating a conference call, an conversation can be made between several participants
simultaneously.
1
Press the "More" soft key.
1. Only visible if defined in WinPDM.
2.Visible if the parameters "New Call" and "Transfer" are defined in WinPDM/Device Manager.
2 November 2016 / Ver. B
21
User Manual
Ascom d43 DECT Handset
TD 93118EN
2
Select "Conference call"1.
3
Press "Select".
The person initiating the conference call is the conference leader, and the other are
participant members of the conference call.
5.3.10 Call Back
When a call is made to a busy handset, it is possible to automatically call back when the
busy handset is free. When a busy tone sounds, do as follows:
1
Press the "More" soft key during the call.
2
Select "Call back"1.
3
Press "Select".
4
Press
5
When the handset alerts, press
and wait until the handset alerts.
and the call will automatically be started.
5.3.11 Send Call Waiting
This feature sends a notification tone to an engaged handset to announce to the engaged
party that another caller is trying to reach them. To notify an engaged party:
1
Press the "More" soft key.
2
Select "Call waiting"1.
3
Press "Select". The other part will get a "Call waiting" signal.
When the line is free it will automatically call the number again. This is system dependent.
5.3.12 Answering Call Waiting
Depending on system setup and configuration, this feature might be handled in one of two
different ways:
Method 1
During an ongoing conversation and a short tone for another incoming call appears, do as
follows:
1
Press the soft key "More" during the call.
2
Select "Answer Call waiting".
3
Press "Select". The new call is now connected, and the first call is on hold.
When the line is free, the call on hold will automatically be dialled again. This is a system
dependent feature.
Method 2
If a second caller calls during a phone call, the handset will beep and display the text
"Internal call" for internal callers and "External call" for external callers. The handset will also
show the name or phone number of the second caller. To answer the second caller:
1
Press the soft key "Accept".
The text "Switch" briefly appears on screen, and the handset transfers to the second call.
The first call is put on hold.
1. Only visible if defined in WinPDM.
2 November 2016 / Ver. B
22
User Manual
Ascom d43 DECT Handset
2
When finished speaking with the first caller, select the "More" soft key.
3
Select "End Call".
TD 93118EN
The second call is closed and the first call is retrieved.
NOTE: A second call can be rejected by pressing the "Decline" soft key. The second caller will
hear an engaged tone, and the call will be logged as a missed call in the handset.
5.3.13 DTMF
Some systems/PBXs require that the handset sends Dual Tone Multi Frequency (DTMF)
when pressing the keys. DTMF can be enabled as follows:
1
Press the "More" soft key during the call.
2
Select "DTMF".
3
Press "Select". This will enable the use of DTMF signals.
5.3.14 DECT Info
This option is only visible if the Admin menu is activated. For more information, see the
Configuration Manual for the handset (TD number: See 15. Related Documents on page 51).
5.4
Loudspeaking Function
How to activate the loudspeaking function is dependent of the choice of answering method.
An incoming call can be connected with loudspeaking function active by pressing left soft
key. During a call, a press on the left soft key activates the loudspeaking function. Press the
left soft key again to turn it off.
5.5
Call Diversion
All calls; internal calls, external calls, calls when busy, or calls at no answer can be diverted to
another handset number. The diversion is made via the Calls menu > Call services > Divert
calls. See Divert Calls on page 28.
In addition, an absence reason (for example “Lunch”, “Meeting”, “Trip” etc.) can also be set,
The absence reason is set via the Calls menu > Call services > Absence. See 8.1.4 Call
Services on page 28.
5.6
Emergency Calls
If configured in the WinPDM/Device Manager, any one of up to five emergency numbers can
be called. An emergency number can be called even if the handset or keypad has been
locked. For additional information, see section 8.3.5 Lock settings on page 33.
2 November 2016 / Ver. B
23
User Manual
Ascom d43 DECT Handset
6.
TD 93118EN
Messaging
6.1
Mini Messaging
The handset can receive text messages with a maximum of 12 characters. When a text
message is received, the message alert signal sounds. The message is displayed in a dialog
window.
NOTE: The message alert signal cannot be changed.
If the received message contains more than 12 characters, the remaining characters are
discarded. Only the last received message is displayed. For example, a first message is
received and displayed in the dialog window. Another message is received and will be
displayed instead of the prior message, which will be discarded.
NOTE: If the phone is locked with a PIN, the user must unlock the phone to access a received
message.
Press "Close" when the message has been read. It is not possible to reply to a message or
create/send a new message. The message(s) are not stored in the phone.
6.2
Voicemail
6.2.1
Receive a Voicemail
When a new voicemail is received, the message alert signal sounds, and the voicemail
icon
is displayed in the status bar. The new voicemail notification is also displayed in a
dialog window.
6.2.2
Check the Voicemail Inbox
Check voicemail by pressing "Call" from the dialog window. If "Close" is selected, the
Voicemail can be dialled by long pressing the "1" key when in standby mode.
Follow the given instruction in the Voicemail.
NOTE: In case the following message is shown: "Voice mail number not defined", the
voicemail number needs to be configured to the voicemail button. Contact your
system administrator.
2 November 2016 / Ver. B
24
User Manual
Ascom d43 DECT Handset
7.
TD 93118EN
Contacts
The handset has a Contacts list with 250 entries, where names and numbers freely can be
added, deleted, and edited by the user. The phonebook lists all names in alphabetical order,
where three numbers can be added for each contact, that is, work number, mobile number,
and other number.
For more information on how to add, edit, or delete a contact, see 8.2 Contacts on page 29.
In addition, a company phonebook with up to 500 entries can be downloaded to the phone
via the WinPDM, see 10.1 Software Upgrade and Additional Features on page 39. The
company phonebook name and numbers cannot be edited or deleted by the user. The
phonebook lists all names in alphabetical order.
The local and company phonebook appears in the same list but the company contacts are
indicated by a “Locked entry” icon in front of the name. The company contact includes
work number only. See 5.2.5 Dial a Number from the Company Phonebook on page 19 for
more information. The local and company phonebook can also be accessed by pressing the
soft key
in idle mode.
A central phonebook1 can also be accessed, see 5.2.4 Dial a Name from the Central
Phonebook on page 19. The user then sends a request to a messaging server with the first
characters entered, and the messaging server will return a list of names and numbers that
matches the search.
1.This is system dependent
2 November 2016 / Ver. B
25
User Manual
Ascom d43 DECT Handset
8.
TD 93118EN
Menu Operation
Figure 6. The Main Menu.
8.1
Calls
1
Enter the menu by pressing the “Menu” soft key.
2
Select
3
Press "Select".
8.1.1
in the menu.
Call List
The 25 last received, dialled or missed calls are stored in a call list. If a number occurs more
than once the last time stamp, together with the total number of occurrences, is shown.
NOTE: If supported by the system, the number’s contact name can be displayed in the call
list.
1
Select "Call list", and press up and down on the navigation key to scroll in the list.
The "Call list" can also be opened by pressing
in idle mode.
Dial number from Call list
1
Select number to call.
2
Press "Call" to dial.
View the Time of a Call
1
Press "More".
2
Select "Time of call". The time and date is displayed.
Edit Number from Call list
1
Press the "More" soft key.
2
Select "Edit number".
Save Number
1
Press the "More" soft key.
2
Select "Save number".
2 November 2016 / Ver. B
26
User Manual
Ascom d43 DECT Handset
TD 93118EN
Delete Entry from the Call list
1
Press the "More" soft key.
2
Select entry to delete.
3
Select "Delete".
4
Select "Yes" to delete the entry from the list.
Delete all Entries from the Call list
1
Press the "More" soft key.
2
Select "Delete all".
3
Select "Yes" to delete all the entries from the list.
8.1.2
Missed Calls
A missed call is by default indicated by a Missed call window1 and the icon
.
The user can view the missed call(s) by pressing "Yes". If the user presses "No", the missed
calls can be viewed as follows:
1
Select "Missed calls".
2
To scroll in the list, press up and down on the navigation key.
3
Press "Call" to call back.
As in "Call list" there is a "More" soft key which can be used to view the time/date of the call,
edit the received number, add to contacts, and delete received numbers. See 8.1.1 Call List
on page 26 for information about the functionality in the "More" soft key.
NOTE: If supported by the system, the number’s contact name can be displayed in the list.
8.1.3
Call Time
The total time of the previous call and last call is displayed by selecting "Call time".
1.The Missed call window can be hidden, see the Configuration Manual for the handset.
2 November 2016 / Ver. B
27
User Manual
Ascom d43 DECT Handset
8.1.4
TD 93118EN
Call Services
NOTE: These functions are system dependent. In addition to the default Call services
functions, up to 10 additional system specific call services can be defined, with or
without automatic disconnection. The parameters are set up in the WinPDM, see the
Configuration Manual for the handset, and the Installation and Operational Manual for
the Portable Device Manager (WinPDM), Windows version. The documents TD
numbers: See 15. Related Documents on page 51).
Absence Handling
The reason for being absent and the return time or date can be specified here.
1
Select "Call services".
2
Select "Absence".
3
Select the applicable absence reason in the list. The number of absence reasons (for
example “Lunch”, “Meeting”, “Trip” etc.) in the list are configured in the WinPDM.
4
Press "Select".
5
Enter time or date.
6
Press "OK"
The handset sends an absence reason code1 to the system by establishing a call. The call will
automatically be disconnected after a few seconds.
Deactivate the Absence Setting
1
Enter “Call service” in the menu.
2
Select “Deactivate”.
3
Press "Select".
Divert Calls
The user can divert calls to another extension by selecting "Divert calls".
Divert Internal/External Calls
1
Select "Internal" and/or "External".
2
Select "Activate".
3
Enter number (maximum 24 digits) to divert to, or press
phonebook.
4
Press "OK".
to access the
The handset sends a diversion reason code to the system by establishing a call. The call will
automatically be disconnected after a few seconds.
Note: The diversion reason code is defined when configuring the absence/diversion reason
in the WinPDM/Device Manager
To stop diversion, select Internal > Deactivate or select External > Deactivate. In both cases,
confirm by pressing "OK".
Divert Calls if No Reply
1
Select "No reply".
1.The code is defined when configuring the absence/diversion reason in the WinPDM/Device Manager.
2 November 2016 / Ver. B
28
User Manual
Ascom d43 DECT Handset
TD 93118EN
2
Select "Activate" and press the "OK".
3
Enter number (maximum 24 digits) to divert to, or press
phonebook.
4
Press "OK".
to access the
The handset sends a diversion reason code1 to the system by establishing a call. The call will
automatically be disconnected after a few seconds.
To stop diversion, select No reply > Deactivate, and confirm by pressing "OK".
Divert Calls When Busy
1
Select "When busy".
2
Select "Activate" and press "OK".
3
Enter number (maximum 24 digits) to divert to, or press
phonebook.
4
Press "OK".
to access the
The handset sends a diversion reason code2 to the system by establishing a call. The call will
automatically be disconnected after a few seconds.
To stop diversion, select When busy > Deactivate, and confirm by pressing "OK".
8.2
Contacts
1
Enter the menu by pressing the “Menu” soft key.
2
Select
8.2.1
in the menu.
Call Contact
NOTE: A Call contact can also be accessed by pressing the soft key
in idle mode.
1
Select "Call contact".
2
Select contact from the list, or enter name or number in the search field.
3
Press
, or "Call".
A contact can be edited by selecting "View" > "More". Note that a company phonebook
contact cannot be edited. The company contacts are indicated by a “Locked entry” icon
front of the name.
in
Add Contact
1
Select "Add contact".
Add New Contact
1
Select "New".
2
Select "Add", and enter the name of the contact, see 2.4.8 Alphanumeric Keys on
page 9.
3
Press "OK".
4
Select "Work number", "Mobile number", or "Other number".
5
Press "Add".
1.The diversion reason code is defined when configuring the absence/diversion reason in the WinPDM/Device Manager.
2.The diversion reason code is defined when configuring the absence/diversion reason in the WinPDM/Device Manager.
2 November 2016 / Ver. B
29
User Manual
Ascom d43 DECT Handset
TD 93118EN
6
Enter the numbers. The tone "T" or pause "P" can be added to phone numbers by
pressing the Space key 5 times or 7 times, respectively.
7
Press "OK".
8
Press "Save" and then "Back".
Add from Call List
1
Select "From call list".
2
Select number.
3
Press "Add".
4
Select "Work number", "Mobile number", or "Other number".
5
Press "Select".
6
Press "Add", and enter name for the contact, see 2.4.8 Alphanumeric Keys on page 9.
7
Press "OK".
8
Press "Save".
8.2.2
Edit Contact
NOTE: A company phonebook contact cannot be edited. Company contacts are indicated by
a “Locked entry” icon in front of the name.
1
Select "Edit contact".
2
Select contact, and press "Edit" twice.
3
Enter new name or number, see 2.4.8 Alphanumeric Keys on page 9. A tone "T" or
pause "P" can be added to phone numbers by pressing the Space key 5 times or 7
times, respectively.
4
Press "OK".
5
Press "Save".
8.2.3
Delete Contact
NOTE: A company phonebook contact cannot be deleted. Company contacts are indicated by
a “Locked entry” icon in front of the name.
1
Select "Delete contact".
2
Select contact.
3
Press "Delete".
4
Press "Yes" to confirm.
8.2.4
Central Phonebook
The central phonebook can be searched by name or number. The last search result can be
displayed.
When the search result is displayed, contact information can be viewed and the number
added to the new contact by pressing the "More" soft key. The number can also be dialled
by pressing
, or the "Call" soft key.
1
Select "Central phonebook".
2 November 2016 / Ver. B
30
User Manual
Ascom d43 DECT Handset
TD 93118EN
Search by Name
1
Select "Search by name".
2
Enter first name or last name or both.
3
Press "Search". The search result will be displayed.
Search by Number
1
Select "Search by number".
2
Enter the number.
3
Press "Search". The search result is displayed.
View Last Search Result
Select "Last result". Only the last result will be displayed.
8.3
Settings
1
Enter the menu by pressing the “Menu” soft key.
2
Select
8.3.1
in the menu.
Sound and Alert Settings
Adjust the Ringer Volume
1
Select "Sound & Alerts".
2
Select “Volume”.
3
Adjust the volume by pressing up and down on the navigation key.
4
Press "Back" to save the setting.
Select Ring Signals
1
Select "Ring signals".
2
Select "Internal call", "External Call", or "Callback"1.
3
Press "Select".
4
Select ring signal. The selected ring signal can be reviewed by pressing the "Play" soft
key. The ring signal is repeated until the "Stop" soft key is pressed.
5
Press "Select".
Turn the Vibrator on or off
1
Select “Vibrator alert”.
2
Select “On”, “On if silent” (i.e. the vibrator is on when the handset is muted), or “Off”.
3
Press "Select".
4
Press "Back" to save the setting.
1. "Callback" is only applicable if defined in the WinPDM/Device Manager. See also 5.3.10 Call Back on page 22 for more
information.
2 November 2016 / Ver. B
31
User Manual
Ascom d43 DECT Handset
TD 93118EN
Set the Key Sound
This means that every time a key is used, a low sound is heard.
1
Select “Key sound”.
2
Select “Silent, “Click”, or “Tone”.
3
Press "Back".
The key sound can be reviewed by pressing the "Play" soft key.
8.3.2
Select Headset Profile
1
Select "Headset".
2
Select "Mic on boom", "Mic on cable", or "Customized headset profile"1
3
Press "Select".
8.3.3
Display Settings
Screen Saver
The screen saver can be set to one of the following settings:
•
•
•
Information: Displays status and identification information while the handset is idle.
Black: The screen is black when the handset is idle.
Black also in call: The screen is also black when the handset is in call.
To set the screen saver:
1
Select “Display” from the handset menu.
2
Select “Screen saver”. The current setting is displayed under "Screen saver".
3
Select “Information”, “Black”, or “Black also in call”.
4
Press "Select".
5
Press "Back".
NOTE: When charging the handset in a DP1 Desktop Programmer or CR3 Charging Rack,
information is replaced by the large license indicator shield. When in the desktop charger it
is the same as when out of the charger.
NOTE: When the handset with the screen saver set to "Information" is in a charger, the
Owner ID is displayed even if the handset switched off. This simplifies identification when
many handsets are in a charging rack.
Brightness
1
Select “Display” from the handset menu.
2
Select “Brightness”. The current setting is displayed under "Brightness".
3
Select “Normal” or “Power save”.
4
Press "Select".
5
Press "Back".
1."Customized headset profile" is only visible if the headset profile has been configured in the WinPDM/Device Manager.
2 November 2016 / Ver. B
32
User Manual
Ascom d43 DECT Handset
8.3.4
TD 93118EN
Time & Date Settings
The time and date displayed in the handset cannot be changed by the user. The DECT
system is solely responsible for keeping the time. The handset also synchronises with the
DECT system time when:
•
The handset is turned on after having been turned off. The handset requests the current
DECT system date and time.
• The handset remains on for longer than 24 hours. The handset requests the DECT system
time every 24 hours from the time it was last turned on.
The time and date formats displayed in the handset can be changed by the user as
described in the following sections.
Set Time Format
1
Select "Time & Date"
2
Press "Select".
3
Select time format. The actual time format will be displayed. Selectable time formats:
4
•
hh:mm (am/pm) (for example: 1:00pm)
•
hh:mm (for example 13:00)
Press "Select" to save the setting.
Set Date Format
1
Select “Time & Date”.
2
Press "Select".
3
Select “Date format”
4
Press "Select". Selectable date format:
5
8.3.5
•
DD/MM/YYYY, for example: 17/09/2016 (also called Europe)
•
MM/DD/YYYY, for example: 9/17/2016 (also called US)
•
YYYY-MM-DD, for example: 2016-09-17 (ISO 8601)
•
MMM DD YYYY, for example: Sep 17 2016
•
DD MMM YY, for example: 17 Sep 16
•
DD.MM.YYYY, for example: 17.09.2016
•
DD-MM-YYYY, for example: 17-09-2016
Press "Select" to save the setting.
Lock settings
Activate the Automatic Key lock
1
Select “Locks”.
2
Select "Automatic key lock".
3
Select "On" for activation of automatic key lock.
NOTE: A call can be answered or ended while the keypad is locked. Any one of five
predefined emergency numbers can also be called while the keypad is locked as long
as this feature has been configured in the WinPDM/Device Manager. See the
2 November 2016 / Ver. B
33
User Manual
Ascom d43 DECT Handset
TD 93118EN
Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51).
Activate the Phone Lock
The handset can be protected for unauthorized use. If this function is activated, a PIN code
has to be entered for example to switch on the handset, to answer an incoming call etc. The
default phone lock code (0000) can be changed to any 4 - 8 digit personalized code.
NOTE: If configured in the WinPDM/Device Manager, any one of up to five emergency
numbers can be called while the handset is locked. See the Configuration Manual for
the handset (TD number: See 15. Related Documents on page 51).
1
Select Locks > Phone lock > Auto phone lock.
2
Select “On”, or "On in charger".
3
Enter PIN code
4
Press "OK".
If the PIN code is forgotten it can be removed by your distributor.
Deactivate the Phone Lock
1
Select Locks > Phone lock > Auto phone lock.
2
Select “Off”.
3
Enter PIN code
4
Press "OK".
Change PIN Code
1
Select Locks > Phone lock > Change PIN code.
2
Enter the old PIN code.
3
Press "OK".
4
Enter new PIN code twice.
5
Press "Save".
8.3.6
Answering
The default setting for the handset is to use the Off-hook key when answering a call. The
answering behaviour can be configured to answer the call automatically, i.e. without
pressing a key, and/or in loudspeaking mode. The answering behaviour can also be set to
any key. If "Any key" is selected, any keys except the "On-hook" key and the "Sound off" key
can be used to answer a call.
Answering Key
The answering key is by default set to Hook-off.
1
Select "Answering".
2
Select "Answering key".
3
Select "Hook-off" or "Any key".
4
Press "Back" to save the setting.
Answering Behaviour
1
Select "Answering".
2 November 2016 / Ver. B
34
User Manual
Ascom d43 DECT Handset
TD 93118EN
2
Select "Answer behaviour".
3
Select "Automatically" and/or "Loudspeaking".
4
Press "Change" to change the setting. The check box will be marked.
5
Press "Back" to save the setting. To remove the setting, press "Change". The check
box will be unmarked.
8.3.7
Change the Menu Language
1
Select “*Language”. Choose between; Brazilian Português (Brazilian Portuguese),
Czech, Dansk (Danish), Deutsch (German), English, Español (Spanish), Français
(French), Greek, Hungarian, Italiano (Italian), Nederlands (Dutch), Norska
(Norwegian), Polish, Russian, Slovakian, Soumi (Finish), Svenska (Swedish), and
Turkish.
2
Press "Back".
NOTE: An additional language can be downloaded via the WinPDM/Device Manager, see
10.1 Software Upgrade and Additional Features on page 39. The languages available
for download are Czech, Greek, Hungarian, Polish, Russian, Slovakian, and Turkish.
8.3.8
Change Owner ID
The Owner ID is set to identify the handset.
1
Select "Owner ID".
2
Enter identity.
3
Press "Save".
8.3.9
In Charger
NOTE: Additional In charger actions can be configured in the handset via WinPDM/Device
Manager. See the Configuration Manual for the handset (TD number: See 15. Related
Documents on page 51).
Switch off While Charging
When the handset is placed in the charger it can be switched off. When removed from the
charger it will switch on again.
1
Select “In charger”.
2
Select “Switch off”.
NOTE: When the handset is switched off in the charging rack, the Owner ID of the handset is
still shown. This simplifies the identification of the handset when for example
charging the it together with other handsets.
Mute Handset While Charging
When the handset is placed in the charger it can be muted while it is charging. When it is
removed from the charger, the sound is restored.
1
Select “In charger”.
2
Select “Sound off”.
2 November 2016 / Ver. B
35
User Manual
Ascom d43 DECT Handset
TD 93118EN
Deactivate the Charging Mode
1
Select “In charger”.
2
Select “No action”.
8.3.10 System
Change System
Select “Automatic” or a specific system. If the handset is set to “Automatic” it selects a
system according to the priority list, see Priority on page 37.
Subscribe Handset in IP-DECT System using Easy Registration
A handset can subscribe to an IP-DECT system automatically if the following are fulfilled:
•
•
•
The IP-DECT system is configured for Easy Registration, see the corresponding
Installation and Operation manual for the IP-DECT system.
The handset’s IPEI is registered in the IP-DECT system, see the corresponding Installation
and Operation manual for the IP-DECT system.
The handset is not subscribed to any systems.
1
If needed, switch off the handset by pressing
.
2
Switch on the handset by pressing
3
Select language to be used or press "Cancel". If Cancel is pressed, the default
language (English) will be used.
4
The handset starts to search for IP-DECT systems and will subscribe to the system
when it is found.
.
Note: If no system is found within 2 minutes or if "Cancel" is pressed, the handset returns to
the System menu. Continue with Subscribe Handset in DECT System Manually for more
information.
Subscribe Handset in DECT System Manually
To subscribe an DECT system manually, the “Park:” (Portable Access Right Key) and “Ac:”
(Authentication code) related to the system are needed. Contact the system administrator
for more information. If the handset shall subscribe additional system, it must also be added
manually.
Note: The PARK code may not be needed if there is no alien DECT system within the
coverage area.
The IPEI code is a unique code which has been assigned to the handset, see also 9.1 Admin
Menu on page 38.
1
Select "System".
2
Select "Subscribe".
3
Enter System name (optional). If no system name is entered, the default name will be
used. That is System A, System B etc. depending on which system name that is free.
4
Press "next".
5
Enter PARK code (max. 31 digits). The PARK code may not be needed if there is no
alien DECT system within the coverage area.Enter AC code. Press "Next".
An information text "Protection on?" is displayed.
6
Select "Yes" if the new system needs to be protected. A protected subscription
cannot be deleted from the System menu1.
2 November 2016 / Ver. B
36
User Manual
Ascom d43 DECT Handset
7
TD 93118EN
Press "OK". A searching mode starts.
Unsubscribe System
1
Select "Unsubscribe".
2
Select the system to unsubscribe in the list.
3
Press "Select".
4
Press "Yes" to unsubscribe the system. Otherwise, press "No".
Rename System
The system name in the handset can be renamed:
1
Select "Rename System".
2
Select system to rename.
3
Press "Edit"
4
Enter new name.
5
Select "Save".
Priority
The default order of priority is the order of entered subscriptions. This means that the first
subscribed system has the highest priority. This list can be edited by the user. A system
priority can be modified by moving it up or down in the list.
NOTE: This is used in combination with system set to be "Automatic", see Change System on
page 36.
1
Select "Priority".
2
Change the priority if needed by selecting "Up" or "Down". The priority will be saved
when "Back" is selected.
1. A protected system cannot be unsubscribed via the System menu. The unsubscribtion must be made via the Admin
menu or the DECT system.
2 November 2016 / Ver. B
37
User Manual
Ascom d43 DECT Handset
9.
TD 93118EN
Advanced Functions
9.1
Admin Menu
The handset has a hidden menu for system administrators. See the Configuration Manual
for the handset (TD number: See 15. Related Documents on page 51).
The Admin menu contains:
•
•
•
•
•
•
Software and hardware information and IPEI/IPDI
DECT link information
Fault logging
Enhanced system menu with ability to alter protection
Frequency band selection1
Factory reset option
For quick access to the Device Information (DI) menu in idle mode, press the keys containing
*#DI# (that is *#34# ). To view the IPEI/IPDI directly, press *#06#. See the table below
9.2
Information
Code
Software version
*#34#
Hardware version
*#34#
IPEI/IPDI
*#34# or *#06#
User ID
*#34#
Clear Lists in Charger
A parameter to clear call lists stored in the handset can be set via the WinPDM/Device
Manager. When the parameter is activated and the function has been downloaded, the lists
are deleted when the handset is placed in a charger. This can be useful when preparing a
handset for a new user. See also the Configuration Manual for the handset (TD number: See
15. Related Documents on page 51).
1.This option will be hidden when the frequency band has been set.
2 November 2016 / Ver. B
38
User Manual
Ascom d43 DECT Handset
TD 93118EN
10. System Handling
10.1 Software Upgrade and Additional Features
Software and parameters in the handset can be upgraded by using the WinPDM or the
Device Manager. See the Installation and Operation Manual for the Portable Device Manager
(WinPDM) Windows Version, or the Installation and Operation Manual for the Device
Manager.
For a complete list of related documents including their document numbers, see 15. Related
Documents on page 51.
Examples of additional features that can be downloaded/configured via WinPDM/Device
Manager:
•
•
•
•
Company phonebook
Downloadable languages
Customizing the Menu Tree
Licenses1
For more information, see the Configuration Manual for the handset (TD number: See 15.
Related Documents on page 51).
To view the handset’s software version, enter *#34# in idle mode.
10.2 Handset Updates via Charging Rack
From time to time, users are instructed to leave their handsets in a central charging rack to
allow the handset to be updated with new features and functions. An ongoing update is
in the handset header bar and an "Updating handset" message is
indicated by the
displayed in the active area.
During the update, a message is displayed to indicate that an update is in progress as shown
in figure 7. The "OK" soft key can be selected to close the message.
Figure 7. Handset Update while in Charger
1.The license(s) can also be added via the Admin menu in the handset.
2 November 2016 / Ver. B
39
User Manual
Ascom d43 DECT Handset
TD 93118EN
If the handset removed from the charger and used, the update is suspended and resumed
when it is returned to the charger.
When the update is complete, a "Handset is updated" message is displayed to indicate that
the handset is available for use, as shown in figure 8. Select the "OK" soft key to close the
message.
Figure 8. Update Completed while in Charger
2 November 2016 / Ver. B
40
User Manual
Ascom d43 DECT Handset
TD 93118EN
11. Troubleshooting
This section contains information on how to solve common operational problems, and
warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact your system administrator.
If others have similar problems, there may be a system error.
2 November 2016 / Ver. B
41
User Manual
Ascom d43 DECT Handset
TD 93118EN
Operational Problems
Fault
Probable cause
Action or comment
No display
The battery level is low
The screen saver is set to "Black
also in call"
The handset is defective.
Charge the battery
Change the screen saver
setting as described in Screen
Saver on page 32
Contact system administrator.
No ringing
The sound off icon is on, or ringer Long press the Sound off key,
volume set to silent, or the
or increase volume, or contact
handset is defective.
system administrator.
No change in time &
date setting
PBX dependent.
1) The handset is subscribed to a
Not possible to
system.
subscribe handset
using Easy Registration
feature.
Changes in the handset appear
after a maximum of 24 hours
after a change in the system or
by turning the handset off and
on again.
1) Unsubscribe the handset
and then subscribe it by
following the instructions in
Subscribe Handset in IP-DECT
System using Easy Registration
on page 36.
2) The IP-DECT system is not
configured for Easy Registration.
2) Subscribe the handset
manually, see Subscribe
Handset in DECT System
Manually on page 36,
or
configure the system to
support Easy Registration, see
the applicable Installation and
Operation Manual for your IPDECT system.
3) There is ambient equipment
disturbing your IP-DECT system.
3) Try to subscribe the handset
in other area in your building.
4) If the problem still exists,
restart your handset and
subscribe it.
2 November 2016 / Ver. B
42
User Manual
Ascom d43 DECT Handset
TD 93118EN
Error or Warning Messages
Display shows
Probable cause
Action or comment
No access
The network is in range, but no
access rights.
Switch handset off and then
switch it on again or contact
system administrator.
No System. The
The handset is out of coverage or
handset beeps once a handset is defective.
minute (during max 30
minutes) with a low
tone followed by a high
tone (if enabled, the
vibrator also follows
the beeps).
Stop the beep with the Sound
off key and go into range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system.
or
contact system administrator.
The handset is defective.
Send the handset for service.
Easy replacement procedure not
followed correctly or failure
during easy replacement
procedure.
Send the handset for service.
Enter PIN code
The handset’s lock is activated.
Enter the required PIN code. If
PIN code lost enter new via
WinPDM or do a factory reset
via WinPDM.
Battery low, charge
now
The battery level is low.
Charge or replace the battery.
Phonebook is not
available at the
moment.
The phonebook does not respond, Try again later or if fault
not available at the moment.
persists do a factory reset via
admin menu or WinPDM.
SERVICE NEEDED
Parameters corrupt
Note: This display
message is only shown
in English.
SERVICE NEEDED
Invalid IPDI
Note: This display
message is only shown
in English.
Voice mail number not There is no Voice mail number
defined
defined in the handset.
Define a Voice mail number via
WinPDM.
Could not encrypt
connection
1) Disable the "Encryption
Required" parameter in
handset; and/or,
The parameter "Encryption
Required" is enabled in the
handset in combination with;
1) Unencrypted base station(s);
and/or,
2) Enable the encryption in the
base station(s); and/or,
2) Unsupported base station(s).
3) Use supported base
station(s). Ask your supplier.
2 November 2016 / Ver. B
43
User Manual
Ascom d43 DECT Handset
TD 93118EN
12. Operation Notice
12.1 Accessibility and Voice Quality
The base network is not always available. If you do not get in contact with your system,
contact your system administrator. For best voice quality, avoid positioning near computer,
radio or similar equipment.
Operating Area
You can only use your handset in the area that is covered by the system. Outside this area
contact with the system is lost. The signal strength icon indicates low and “Searching” is
displayed.
Out of Range
When you leave the system's coverage area a short beep will sound and the text
“Searching” will appear in the display.
The out of range beep will be repeated every minute for 30 minutes. The sound can be
turned off by long pressing
.
When re-entering the coverage area it can take a couple of minutes before the handset
automatically registers with the system.
2 November 2016 / Ver. B
44
User Manual
Ascom d43 DECT Handset
TD 93118EN
13. Maintenance
13.1 Maintenance of Batteries
13.1.1 Battery Warnings
The "Low battery" icon is displayed when the battery has 10% or less
remaining capacity left. In addition; a warning signal sounds every minute
and the dialog window "Battery low. Charge now." appears.
The "Empty battery" icon is flashing when the battery has 5% or less
remaining capacity left. In addition; a warning signal sounds every second
and the dialog window "Battery empty. Shutting down." appears.
During a call, only the corresponding battery warning signal will notify the user. The warning
signal cannot be silenced during a call. When not in call, the warning signal can be silenced
by pressing
.
13.1.2 Charge the Battery
Place the handset in the desktop charger or in the rack charger. An animated battery
icon
is shown in the display indicating charging by starting with its current charge and
ending with the full charge. A filled battery icon
indicates a fully charged battery.
NOTE: Only use the prescribed chargers for charging.
13.1.3 Replace the Battery
If the standby time for the handset becomes too low, the battery should be replaced by a
new one. Please contact your system administrator or your supplier, for information about
new batteries. Attach the battery as described in the illustration below. The battery is easy
to replace. It is attached inside the battery lid and is connected to the handset in such a way
that no misalignment is possible.
1, 4
2
3
Figure 9. Easy Replaceable Battery.
13.2 Attach the Hinge-type Clip
Attach the hinge-type belt clip as described in the illustration below.
2 November 2016 / Ver. B
45
User Manual
Ascom d43 DECT Handset
TD 93118EN
Figure 10. Attach the hinge-type clip into position.
13.3 Attach the Swivel-type Clip
Attach the swivel-type belt clip as described in the illustration below.
Figure 11. Attach the swivel-type clip into position.
13.4 Easy Replacement
Easy replacement can be used if a handset needs to be replaced due to, for example, a
broken display.
NOTE: Easy replacement is not supported when using DP1 Desktop Programmer.
NOTE: If the electrical connection is damaged, it is not possible to follow the Easy
Replacement procedure. Depending on fault, it might work to do a replacement via
2 November 2016 / Ver. B
46
User Manual
Ascom d43 DECT Handset
TD 93118EN
WinPDM/Device Manager. See the Configuration Manual for the handset (TD number:
See 15. Related Documents on page 51).
The easy replacement procedure is done via the handset display and the DC4 Advanced
Desktop Charger or the CR3 Charging Rack.
The following settings are replaced during easy replacement:
•
•
•
•
DECT registration
User parameters (including User ID)
Contacts
The extension number is assigned to the new handset.
The following settings are not replaced during the easy replacement:
•
Call list
13.4.1 Before Starting Easy Replacement Procedure
1
Check that both the old handset (that is, the handset to be replaced) and the new
handset (that is, the replacement handset) are of the same device type (d43).
2
Check that the software of DC4 Advanced Desktop Charger or CR3 Charging Rack is of
version 1.3.x or greater by using the WinPDM. See the Configuration Manual for the
handset (TD number: See 15. Related Documents on page 51).
3
Make sure that the handset batteries are charged before starting the easy
replacement procedure.
4
Switch off the new handset by long pressing
.
13.4.2 Easy Replacement Procedure
During the Easy Replacement procedure, the LED indications on the charger can be used to
follow the replacement procedure. For more details, see also LED Indications during Easy
Replacement on page 49.
IMPORTANT: Never remove a handset from the charger until the instructions in the display
tells you to do so. If there is an error indication, it may be allowed to remove the
handset, see 11. Troubleshooting on page 41 for further instructions. 
After the old handset has been in the charger, the new handset needs to be
placed in the charger regardless if the replacement was successful or not. Failing
to do so may result in malfunction and the new handset will need to be sent for
service.
2 November 2016 / Ver. B
47
User Manual
Ascom d43 DECT Handset
TD 93118EN
New
New
Old
New
ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI
JKL
MNO
GHI
JKL
MNO
PQRS
TUV
ABC
WXYZ
DEF
PQRS
TUV
WXYZ
PQRS
TUV
WXYZ
2
4, 8
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
7
5
6
Figure 12. Easy Replacement Procedure via the DC4 Advanced Desktop Charger
1
On the new handset, press and hold
NOTE: Do not release
until you are instructed to do so.
2
Put the new handset in the charger.
3
When the text "Start phone replacement?" is displayed, release
.
Press "Yes" (left soft key).
The text "Follow the instructions. Each step can take several minutes." appears in
the display. Press "OK" (left soft key).
4, 5
When the text "Please insert old phone in charger" is displayed, replace the new
handset with the old handset. The handset can either be switched on or off.
NOTE: The left charging slot in the CR3 Charging Rack has to be used for both
handsets.
The handset will be restarted and after a few seconds, the text "Saving settings. Do
not remove phone from charger" appears. The charger LED changes to slow orange
flashing. It might take several minutes.
IMPORTANT: If the old handset cannot communicate with the charger, put the new
handset in the charger to restore its settings (that is, the handset’s IPDI). If this step
is not performed, the new handset must be sent for service. The old handset’s
settings might be transferred to the new handset by using WinPDM. See the
Configuration Manual for the handset (TD number: See 15. Related Documents on
page 51).
6, 7
When the text "Please insert new phone in charger" is displayed, replace the old
handset with the new handset. The text "Restoring settings" is displayed.
IMPORTANT: Do not remove the handset while the text "Restoring settings" is
displayed.
8
When the text "Phone successfully replaced. Please remove phone to restart."
appears in the display, remove the handset from the charger. The handset is
automatically restarted.
2 November 2016 / Ver. B
48
User Manual
Ascom d43 DECT Handset
TD 93118EN
LED Indications during Easy Replacement
The following table shows the LED indications that is used by the charger during the easy
replacement procedure. See also 11. Troubleshooting on page 41.
LED indication
Description
Orange, flashing (1 000 ms on, 1 000
ms off)
File transfer during Easy Replacement.
Orange, flashing (100 ms on, 800 ms
off)
“Change phone” indication during Easy
Replacement.
Red, flashing (100 ms on, 800 ms off)
Error indication during Easy Replacement. Put
back new portable in charger.
Red, flashing (900 ms on, 100 ms off)
Error during Easy Replacement. Service needed for
both portables.
2 November 2016 / Ver. B
49
User Manual
Ascom d43 DECT Handset
TD 93118EN
14. Energy Efficiency
Recommendations on how to save energy:
•
•
•
•
•
•
Do not charge a battery when the ambient room temperature is above +40° C or below 
+5° C (above 104° F or below 41° F). Charging below +5° C will harm the battery and
shorten the lifetime.
Note that storing Li-Ion batteries at high temperature dramatically reduces its capacity.
For example storage around +60° C reduces capacity with 20% in less than a month,
permanently.
Set the handset screen saver to the "Black also in call" option. The screen goes black and
the backlight is turned off. In addition, the backlight is turned off when the handset is in
call. This helps extend battery life especially when the user is on an extended call. See
Screen Saver on page 32.
The handset can be configured to switch off when placed in the charger. When removed
from the charger the handset switches on automatically. See Switch off While Charging
on page 35.
If the charger will not be used for a longer period of time, remove the power adapter to
the charger.
Do not put the handset in charger if no charging is needed.
2 November 2016 / Ver. B
50
User Manual
Ascom d43 DECT Handset
TD 93118EN
15. Related Documents
Configuration Manual, d43 DECT Handset
TD 93120EN
Installation and Operational Manual, Portable Device Manager
(WinPDM), Windows version
TD 92325EN
2 November 2016 / Ver. B
51
User Manual
Ascom d43 DECT Handset
TD 93118EN
16. Document History
For details in the latest version, see change bars in the document.
Version
Date
Description
A
24 March 2016
First released version.
B
2 November 2016
Have updated section A.1.1 Exposure to Radio Frequency
Signals on page 53 and A.2.2 Exposure to Radio
Frequency Signals on page 54. (Issue DDS-881).
2 November 2016 / Ver. B
52
User Manual
Ascom d43 DECT Handset
TD 93118EN
Appendix A. Safety Precautions
Read this chapter before using the handset.
NOTE: Product Designator for regulatory purposes of the Ascom DECT Handset d43 is DH6.
Safe operation
For safe and efficient operation of the handset, observe the guidelines given in this manual
and all necessary safety precautions when using the handset. Follow the operating
instructions and adhere to all warnings and safety precautions located on the product, the
Regulatory Information delivered with the handset, and this User Manual.
Do not disassemble the handset. Disassembling the handset voids the warranty. The
handset consists of no consumer serviceable components. Service should be performed by
an Authorized Service Center only.
Changes or modifications to the equipment not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.Frequency Range
The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
A.1
EU (ETSI):
1880-1900 MHz/250mW
USA/Canada (FCC):
1920-1930 MHz/100mW
Regulatory Information (EU and EFTA)
A.1.1
Exposure to Radio Frequency Signals
DH6-xxxx
Close to ear
Handheld/body mounted
0.069 W/kg (10 g)
0.091 W/kg (10 g)
THIS MOBILE DEVICE MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES. Your mobile device
is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to
radio waves recommended by international guidelines. These guidelines were developed by
the independent scientific organization ICNIRP and include safety margins designed to
assure the protection of all persons, regardless of age and health.
The exposure guidelines for mobile devices employ a unit of measurement known as the
Specific Absorption Rate or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0 W/kg
averaged over 10 grams of tissue. Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest certified power level in all tested
frequency bands. The actual SAR level of an operating device can be below the maximum
value because the device is designed to use only the power required to reach the network.
That amount changes depending on a number of factors such as how close you are to a
network base station. The highest SAR value under the ICNIRP guidelines for use of the
device at the ear is 0.201 W/kg and at the body is 0.278 W/kg (The measure distance of
1.5 cm). Use of device accessories and enhancements may result in different SAR values.
SAR values may vary depending on national reporting and testing requirements and the
network band.
2 November 2016 / Ver. B
53
User Manual
Ascom d43 DECT Handset
A.2
TD 93118EN
Regulatory Compliance Statements (USA and Canada only)
FCC ID:
DH6-xxxx:BXZDH6
IC:
DH6-xxxx:3724B-DH6
A.2.1
FCC and IC Compliance Statements
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antennas.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Privacy of communications may not be ensured when using this handset.
A.2.2
Exposure to Radio Frequency Signals
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value
measured, see below.
DH6-xxxx
Head
Body
0.057 W/kg
0.070 W/kg
The handset is designed to be worn with the display towards the body for best radio
performance. SAR testing is made with no separation, to approve the device to be carried
close to the body.
This device must not be co-located or operating in conjunction with any other antenna or
transmitter.
Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF
exposure and should be avoided.
A.3
Precautions
A.3.1
•
•
•
Handset
Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound
pressure from a handset's earpiece or headset may cause permanent hearing loss.
Low volume levels might result in missed alerts.
Only use the handset in temperatures between:
-5 °C and +45 °C (23 °F and 113 °F).
2 November 2016 / Ver. B
54
User Manual
Ascom d43 DECT Handset
•
•
•
•
•
•
•
•
•
•
•
•
A.3.2
•
•
•
•
•
•
•
•
•
TD 93118EN
Avoid exposing the handset to direct sunlight, heat sources and moisture.
Do not place a cold handset in a charger.
Avoid sudden temperature changes to prevent condensation in the handset. It is
recommended to put the handset into an air tight plastic bag until the temperature is
adjusted, for example, when entering or leaving a cold/heated building on a warm/cold
day.
If the handset has been exposed to water or condense, remove the battery immediately,
and let it dry completely before re-inserting the battery.
Do not expose the handset to open flame.
Protect your handset from aggressive liquids and vapors.
Remove the handset from the Charger before cleaning the handset to reduce risk of
electric shock.
Keep the handset away from strong electromagnetic fields.
The handset may retain small metal objects around the earpiece region.
Do not place heavy objects on the handset.
Do not allow children to play with the product packaging material. This could cause
choking and/or suffocation.
Do not allow children to play with the handset. It is not a toy.
Battery
Do not immerse the battery into water. This could short-circuit and damage the battery.
Do not expose the battery to an open flame. This could cause the battery to explode.
Do not allow the metal contacts on the battery to touch another metal object. This could
short-circuit and damage the battery.
Do not leave the battery where it could be subjected to extremely high temperatures,
such as inside a car on a hot day.
Use the Desktop Charger, the Charging Rack, or the Battery Pack Charger for charging.
Charge the battery for at least one hour the first time you use the battery.
Do not charge the battery when the ambient room temperature is above 40 °C or below
5 °C (above 104 °F or below 41 °F).
Do not attempt to take the battery apart.
Do not remove the battery, unless it needs to be replaced.
Power off the handset before removing the battery.
Battery Disposal
Defective batteries must be returned to a collection point for chemical waste disposal.
2 November 2016 / Ver. B
55
User Manual
Ascom d43 DECT Handset
Index
TD 93118EN
S
Battery............................................................. 4, 45
disposal.......................................................... 55
environmental requirements.......................... 55
low battery..................................................... 45
Screen Saver
settings........................................................... 32
Signal strength....................................................... 6
Speed dial .............................................................. 9
Standby mode
date .................................................................. 6
time .................................................................. 5
user identity ..................................................... 6
C
T
C (Clear) button .................................................... 8
Call diversion ...................................................... 28
Call info .............................................................. 12
Call service ......................................................... 28
Calling
answered call ................................................... 7
call a number from the call list...................... 18
dial a number................................................. 18
missed call ....................................................... 7
outgoing call.................................................... 6
quick call by a name in the phonebook ... 18–19
Case....................................................................... 4
Centralized phonebook ....................................... 25
Clip........................................................................ 4
Text input mode .................................................... 9
A
Antenna................................................................. 4
B
W
Writing Text/Numbers
add space in text .............................................. 9
pause ................................................................ 9
upper/lower case.............................................. 9
E
Earpiece ................................................................ 4
Easy Registration ................................................ 36
Emergency Calls ................................................. 23
Phone lock ..................................................... 34
Environmental requirements............................... 54
H
Handsfree key ....................................................... 3
I
Icons...................................................................... 6
IPDI....................................................................... 1
IPEI ....................................................................... 1
L
LED indications .................................................. 49
Loudspeaker.......................................................... 4
Loudspeaking.................................................. 6, 18
M
Menu tabs.............................................................. 7
Microphone ........................................................... 4
Mute button........................................................... 8
N
Navigation Key ..................................................... 8
Number input mode .............................................. 9
O
On/Off button........................................................ 8
Operating Area.................................................... 44
Out of Coverage.................................................. 44
P
PIN code ............................................................. 34
R
Ring signal muted ................................................. 6
2 November 2016 / Ver. B
56
Download PDF
Similar pages