Home Owner`s Manual - Wagga Garage Doors

GDO-11V1 Ero™
Overhead Garage Door Opener
Home Owner’s Manual
Doc #: 160037_00
Part #: 13407
Released: 04/10/2013
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GDO-11V1 Ero
Home Owner’s Manual
Table of Contents
1. Safety Rules
2. Features
3. Specifications
4. Operating your door
5. User Operating Controls
6. Opener Safety & Security
3
4
5
6
7
8
6.1 Manual Door Operation
8
6.2 Emergency Evacuations
8
6.3 Power Failure
8
6.4 Re-Engaging the Opener
8
6.5 Security - Inbuilt Locking Facility
8
7. Safety Testing 9
7.1 Test the Close Cycle
9
7.2 Testing the Open Cycle
9
7.3 Test the Manual Door Operation
9
7.4 Setting the PET Mode position
9
8. Coding Transmitters
10
8.1 Setting the Transmitter to Operate the Door 10
8.2 Operating Vacation Mode
10
8.3 Operating the AUX Output 10
8.4 Operating PET (Pedestrian) Mode
11
8.5 Operating the Courtesy Light
11
8.6 To Erase Programmed Codes
11
8.7 Remotely Coding Transmitters
11
9. Troubleshooting Guide
10. Maintenance
12
14
10.1 Door Maintenance
14
10.2 Lubrication (every 3 - 6 months)
14
10.3 Door Service and Repair
14
10.4 Opener Maintenance
15
10.5 Removing the Battery From the Transmitter
15
11. Warranty
12. Optional Accessories
13. Service Schedule
16
18
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1. Safety Rules
Please read these important safety rules
This automatic garage door opener is designed and tested to offer safe service provided it is
installed and operated in strict accordance with the following safety rules. Failure to comply with
the following instructions may result in death, serious personal injury or property damage.
WARNING!
•
•
•
ELECTROCUTION! •
•
•
•
When operating the manual release while the door is open, the
door may fall rapidly due to weak or broken springs, or due to being
improperly balanced.
Do not disengage the opener to manual operation with children/persons
or any objects including motor vehicles within the doorway.
If the door is closing and does not re-open when obstructed,
discontinue use. Do not use a door with faulty obstruction sensing.
Place opener in protected area so that it does not get wet.
Do not spray with water .
Do not open the protective covers.
Do not operate opener if power cord is damaged.
CAUTION:
Emergency access
•
If your garage has no pedestrian entrance door, an emergency access
device should be installed. This accessory allows manual operation of
the garage door from outside in case of power failure.
Entrapment under
operating door
•
•
Watch the moving door and keep people away until the door is
completely opened or closed. Do not operate door when persons are
near the door.
Do not allow children to play with door controls or transmitters.
Regularly conduct Open and Close cycle testing.
Ensure the garage door is in good working order by undertaking regular
servicing.
Wall transmitters should be installed in a location where the garage door
is visible, but out of the reach of children at a height of at least 1.5m.
Install Safety Beams (recommended).
Fall from Ladder
•
•
•
Ensure ladder is the correct type for the job.
Ensure ladder is on flat ground.
Ensure user has 3 points of contact while on ladder.
Entanglement in or
laceration from
moving door
•
•
Keep hands and loose clothing clear of door and guides at all times.
Keep hands clear of moving door as sharp edges can cause cuts or
lacerations.
DO NOT DO IT
YOURSELF
•
Keep the garage door balanced. Sticking or binding doors must be
repaired. Garage doors, door springs, brackets and their hardware are
under extreme tension and can cause serious personal injury. Do not
attempt any garage door adjustment. Do not use if repair or adjustment
is needed. Call for a professional garage door service.
•
•
•
•
DIY
Automatic Technology (Australia) Pty Ltd to the extent that such may be lawfully excluded hereby expressly disclaims all conditions or warranties, statutory or otherwise which may be
implied by laws as conditions or warranties of purchase of a Automatic Technology (Australia) Pty Ltd Garage Door Opener. Automatic Technolofy (Australia) Pty Ltd hereby further
expressly excludes all or any liability for any injury, damage, cost, expense or claim whatsoever suffered by any person as a result whether directly or indirectly from failure to install the
Automatic Technology ( Australia) Pty Ltd Garage Door Opener in accordance with the installation instructions.
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GDO-11V1 Ero
Home Owner’s Manual
2. Features
Warranty
Two (2) year/5,000 cycles full parts and labour
warranty on motor, electronics and mechanical
components of the opener when installed by an
Automatic Technology Dealer.
TrioCodeTM128 Technology
Only transmitters with the TrioCodeTM128
Technology can operate with the latest GEN2
Openers, reducing the chance of interference from
other radio frequency sources. TrioCodeTM128
transmitters have the ability to code into earlier
model openers.
Code Hopping Technology
Every time a transmitter is used a new security
code is generated from over 100 billion possible
code combinations. This greatly enhances the
security of the system and makes “code grabbing”
a thing of the past!
Multi-Channel Transmitter
Multi-channel transmitters allow you to operate
other devices such as an adjoining garage door
or automated gate from the same handy unit.
S-ALPS (Semi Automatic Limits
Positioning System)
The S-ALPS system does away with manual
adjustment of the door’s limits position using
mechanical parts, such as cams and microswitches.
ISS (intelligent safety obstruction
system)
While the door is performing a close cycle,
should it hit an obstacle or be restricted in some
manner, it will automatically reverse. The amount
of force the door should encounter before
reversing is automatically adjusted by the doors
control system during the initial installation of the
automatic door opener. The door will also stop if
restricted whilst opening. The Safety Obstruction
Force should be checked monthly.
Manual Release
The manual release handle allows the door to
be operated by hand in the event of a power
failure.
Self Locking
There is no need to manually lock your garage
door, as the opener ‘positively’ locks the door
when closed.
Service Fault Indicator
Flashing LEDs on the control panel easily identify
operational problems or service requirements.
Dynamic Door Profiling
Changing door characteristics are automatically
compensated for and “learnt” with each
operation of the door.
Safety Beam (optional)
The opener has an input to connect a Safety
Beam for extra safety.
Vacation Mode
A transmitter can be programmed to disable
the garage door opener radio receiver. This is
ideal if the door is to be left idle for prolonged
periods. (Refer to 8.2 for information)
Pet (Pedestrian) Mode
A transmitter can be programmed to open
the door partially to allow pets access to the
garage. The default PET Mode height can be
adjusted to a desired position. (Refer to 7.4 for
information). To code a transmitter button to
operate PET mode refer to 8.4 for information.
Courtesy Light
The courtesy light comes on automatically for
three minutes whenever the door is activated.
The courtesy light automatically switches
on for approximately three (3) minutes
when operating the door. This can also
be programmed to turn on and off from a
transmitter. (Refer to 8.5 for information)
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3. Specifications
Technical Specifications
Power supply
230V - 240Va.c. 50Hz
Maximum door opening: Width:
Height:
Weight:
5500mm (12.0m2)
2150mm
100kg
Minimum headroom
25mm
Short Term Peak Force
650N (65kg)
Rated force
400N (40kg) with Chain
Nominal force
150N (15kg)
Receiver type
UHF Multi-frequency FM Receiver
Receiver code storage capacity
8 X 4 button Transmitter Codes
Transmitter frequency
433.47, 433.92, 434.37MHz
Coding type
TrioCodeTM128 Type
Number of code combinations
Over 100 billion random codes
Code generation
Non-linear encryption algorithm
Transmitter battery
CR2032 (3 Volts)
Courtesy light
Festoon style lamp 24volts 15 watts
Note: Intermittent operations may occur in areas which experience very strong winds. The strong wind
puts extra pressure on the door and tracks which may in turn intermittently trigger the safety obstruction
detection system.
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GDO-11V1 Ero
Home Owner’s Manual
4. Operating your door
For maximum efficiency of your opener, your garage
door must be in good operating condition.
An annual service of your garage door by an
Approved Dealer is recommended.
CAUTION: Activate the opener only
when the door is in full view, free of
obstructions and with the opener
properly adjusted. No one should enter
or leave the garage while the door is in
motion. Do not allow children to play
with or near the door.
Fig. 4.1
ELECTROCUTION! This opener is a
mains voltage plug-in domestic appliance
and there are no user serviceable parts
inside this opener.
Transmitter
•• To operate the opener, press the programmed
transmitter button until your door begins to move
(usually 2 seconds). Make sure you can see the
door when you use the transmitter.
•• If you are in a vehicle you should aim the
transmitter through your windscreen (Fig. 4.1).
•• Check that the door is fully closed before you
drive away.
•• If you press the transmitter whilst the door is
moving the door will stop. The next press of the
transmitter will move the door in the opposite
direction.
The transmitter may also be programmed to operate
the following features (Refer to Section 8 for full
details):
•• Turn the courtesy light on and off without
operating the door,
•• Put the garage door opener into “Vacation Mode”
where it will not respond to any transmitters.
Note: Additional transmitters may be purchased at
any time.
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5. User Operating Controls
Button (Fig 5.1)
Function
1. OPERATE
Opens/stops/closes the door
2. CODING LED (Red)
Flashes when a code is being stored or when the transmitter button is
pressed
3. DOOR CODE (Blue)
Is used for storing or erasing transmitter buttons for door operation
4. DOOR STATUS LED (Yellow)
Illuminates when Service is due.
5. OPEN LED (Green)
Illuminates and flashes as the door opens and remains on when the open
limit position has been reached.
6. CLOSE LED (Red)
Illuminates and flashes as the door opens closes, and remains on when the
close limit position has been reached.
7. SET (Orange)
Is used during installation. The SET button is also used to program the PET
(Pedestrian) position and to re-initialise the opener.
01
03
Fig. 5.1
02
Door Status Indicators
Open
04
07
OPEN LED (green)
Flashing
Flashing
Door travel stopped
Flashing
Door obstructed when opening
Flashing
Door obstructed when closing
Mains power interrupted
Beeper
On
Closing
Opener overloaded
CLOSE LED (red)
06
On
Close
Opening
05
Flashing
Beeps while door is
moving
Flashing
Alternating flashes
Rapid flashes
Alternating flashes
Beeps while door is
moving
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GDO-11V1 Ero
Home Owner’s Manual
6. Opener Safety & Security
WARNING! When operating the
manual release (while the door is
open) the door may fall rapidly due
to weak or broken springs, or due to
being improperly balanced.
Do not disengage the opener to
manual operation with children/
persons or any objects including
motor vehicles within the doorway.
6.1 Manual Door Operation
To disengage the opener from the door (preferably
with the door in the closed position), pull down
on the string handle on an angle towards the door
(Fig 6.1). This will allow you to manually open or
close the door.
CAUTION: Do not use the string handle
as a mechanism to open the door. Failure
to comply may cause serious injury.
To re-engage the opener pull the string handle away
from the door - see 6.4 Re-Engaging the Opener.
6.2 Emergency Evacuations
In emergencies the garage door can be disengaged
from the opener, via the manual release cord and
the door opened manually. The manual release cord
should be a maximum of 1.8m from the ground. The
cord can be adjusted for special considerations.
6.3 Power Failure
When there is a power failure, the opener will be
unable to automatically open or close your garage
door. To use your door whilst there is no power you
will need to disengage the opener and use the door
manually – see 6.1 Manual Door Operation.
6.4 Re-Engaging the Opener
Fig. 6.1
Chain Index
When the door has been disengaged from the
opener, the shuttle assembly, attached to the manual
release cord, can move up and down the chain.
Re-engage the opener (Fig 6.1) (preferably with
the door open to waist height) and then press the
programmed transmitter button, the motor will run
until the shuttle assembly engages the chain index
(Fig 6.2), you will hear it click into place. Then the
door will operate as normal.
6.5 Security - Inbuilt Locking Facility
Shuttle Assembly
Fig. 6.2
DO NOT lock your door when your opener is
engaged as it has inbuilt locking facility. With the
opener engaged your door will be locked whether
the power is on or off.
CAUTION: When the opener is manually
disengaged, the door is no longer locked.
To lock the door manually, re-engage the
opener after the door is closed.
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7. Safety Testing
7.1 Test the Close Cycle
a. Press the transmitter to open the door. (Fig 7.1)
b. Place a piece of timber approximately 40mm high on
the floor directly under the door (Fig 7.2).
c. Press the programmed transmitter to close door.
d. The door should strike the object and re-open.
7.2 Testing the Open Cycle
a. Press the transmitter to close the door (Fig. 7.1).
b. Press again to open the door.
c. When the door reaches approximately half way,
firmly grab the door’s bottom rail - the door should
stop.
If the door does not reverse readily when closing, or
stop when opening, put the door into manual and
contact your installer immediately for a door service.
CAUTION: Take care when
completing a safety test. Failure
to follow this warning can result
in serious personal injury and/or
property damage.
warning! If the door is closing
and is unable to re-open when
obstructed, discontinue use.
Do not use a door with faulty
obstruction sensing. Contact
your dealer for support.
7.3 Test the Manual Door Operation
Periodically disengage the opener (Section 6.1) and
manually operate the door. The door must be smooth to
operate by hand. The force required on the bottom rail
should not exceed 15 kg.
Select the button on
the transmitter that has
been programmed to
operate the door.
7.4 Setting the PET Mode position
When activated, PET mode drives the door to the preset
position from the close position.
a. Drive and stop the door at the deisred PET mode open
position by pressing the transmitter button coded for
Open/Stop/Close operation.
b. Press and hold the PLUS (+) button on the opener
for six (6) seconds until you hear three beeps and the
OPEN and CLOSE LED’s flash rapidly.
c. Press the SET button to record the new position.
To program a transmitter button to operate PET mode
refer to 8.3 Code Transmitter for PET Mode.
If transmitter is not programmed,
Refer to Section 8 to program
transmitter.
Fig. 7.1
Periodically test if a PET mode button is pressed, while
the door is moving, the door will stop or when the door is
in the PET position, the door will close.
40mm
Fig. 7.2
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GDO-11V1 Ero
Home Owner’s Manual
8. Coding Transmitters
8.1 Setting the Transmitter to Operate the Door
The opener can only operate from transmitters that have
been programmed into its receiver. The receiver needs to
learn the codes of any transmitter that will be used with the
operator.
a. Ensure the button cover has been removed (see
Electrocution caution) and the opener is turned on.
b. Press and hold the DOOR CODE button. The DOOR
CODE LED will illuminate and beep to indicate the
opener is in Code Learn mode (Fig. 8.1).
c. Press and hold the transmitter button that you want to
control the door for two (2) seconds, pause for two (2)
seconds, then press the same button again for two (2)
seconds and release.
d. Release the DOOR CODE button.
e. Press the transmitter button to test.
ELECTROCUTION! The button
cover is the only cover that should
be removed. All other covers must
remain in place.
CAUTION: Be careful not to press
the operate button while removing
the button cover as the door will
start to move.
IMPORTANT NOTE: Only TrioCodeTM128
Technology Transmitters are compatible
with this GDO-11V1 product.
8.2 Operating Vacation Mode
The opener can be programmed into a “Vacation Mode”
where the opener will not respond to any transmitter
except one preprogrammed unit.
a. Briefly press the DOOR CODE button once, then press
it again and hold (will beep two times on second press
(Fig. 8.2).
b. Press one of the four (4) buttons on the transmitter for
two (2) seconds, pause for two (2) seconds, then press
the same button again for two (2) seconds.
c. Release DOOR CODE button.
d. Press and hold the transmitter button for six (6)
seconds to set Vacation Mode. The door code LED
will stay lit while Vacation Mode is active.
To reset Vacation Mode, press the same transmitter
button for two seconds.
Press and hold
DOOR CODE
button
Select one of the
four buttons you
wish to use to
control the door
Fig. 8.1
8.3 Operating the AUX Output
Briefly press the DOOR CODE button two (2) times, then
press it again and hold (the opener will beep three (3)
times on the third press.
a. Press one of the four buttons on the transmitter for
two (2) seconds, pause for two (2) seconds, then press
the same button again for two (2) seconds.
b. Release the DOOR CODE button.
c. Press the transmitter button to test.
Press DOOR
CODE button
twice.
Fig. 8.2
Select one of the
four buttons (not
programmed yet )
you wish to use to
control the Vacation
Mode
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8. Coding Transmitters
8.4 Operating PET (Pedestrian) Mode
a. Briefly press the DOOR CODE button three (3) times,
then press it again and hold (the opener will beep
four times on the fourth press.
b. Choose a transmitter button not already coded into
the receiver. Press and hold this button for two (2)
seconds, pause for two (2) seconds, then press the
same button again for two (2) seconds and release.
c. Release the DOOR CODE button.
d. Press the transmitter button to test.
8.5 Operating the Courtesy Light
Although the courtesy light comes on with each
operation of the opener, it may also be controlled by a
transmitter without operating the door.
a. Press and hold the DOOR CODE button four
(4) times, then press it again and hold (the
opener will beep five times on the five press
(Fig. 8.3).
b. Choose a transmitter button not already coded into
the receiver. Press and hold this button for two (2)
seconds, pause for two (2) seconds, then press the
same button again for two (2) seconds and release.
c. Release the DOOR CODE button.
d. Press the transmitter button to test.
Press DOOR
CODE button
four times then
press and hold
Select one of the
four buttons (not
programmed yet ) you
wish to use to control
the courtesy light
Fig. 8.3
8.6 To Erase Programmed Codes
a. Select the transmitter you want to delete.
b. Press and hold the DOOR CODE BUTTON.
c. Press the transmitter button you would like to
delete for two seconds, pause for two seconds,
press again for two seconds and then release.
Release the DOOR CODE BUTTON. The code
should now be deleted. Confirm this by pressing the
transmitter button - the function (e.g. door opening)
should not respond.
8.7 Remotely Coding Transmitters
Using this method transmitters can be coded without
access to the opener’s control panel as long as a
pre-coded transmitter is available.
a. Take any pre-coded transmitter. Press the button
for the function to be duplicated and release.
b. Using a small needle / pen, press and hold firmly
for two seconds the middle button, through the
Coding Hole (Fig. 8.4).
Fig. 8.4
c. Within ten (10) seconds take the additional
transmitter you wish to code. Hold the new
transmitter’s button for two seconds, pause
for two seconds, hold again for two seconds
and then release.
d. Wait for ten (10) seconds and then press the
new transmitter’s button to test.
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GDO-11V1 Ero
Home Owner’s Manual
9. Troubleshooting Guide
Symptom
Possible cause
Remedy
The door stops or moves
very slowly
Garage door in poor condition e.g.
springs may be broken
Check the door’s operation - see
monthly maintenance (Section 10.1)
The opener does
not work from the
transmitter
The opener does not have power
Plug a device of similar voltage
(e.g. a hairdryer) into the power
point and check that it is OK
The battery in the transmitter is flat
Replace the battery (Section 10.5)
Transmitter does not contain
TrioCodeTM 128 Technology
Check that the transmitter has grey
buttons and the model number
on the back displays V2. Contact
dealer for support if otherwise.
The opener has been put into
“Vacation Mode”
Turn off “Vacation Mode”
(Section 8.2, step e)
The transmitter button is not
programmed to operate the door.
See coding transmitter procedure
(Section 8.1)
Door Code LED is flashing yet the
opener is not working.
Ensure the correct button on the
transmitter is being pressed.
The chain moves but the
door remains stationary
The opener is disengaged
Re-engage the opener
(Section 6.4)
Motor is running but
chain is not moving
Damage motor assembly
Contact your dealer for support.
The transmitter range
varies or is restricted
Variations are normal depending
on conditions e.g. temperature or
external interference
See instructions for correct use of
transmitter (Section 4)
The battery life is exhausted
Refer to battery status (Fig 10.2)
Position of the transmitter in the
motor vehicle
Change the position (Section 4)
This may occur occasionally from
environmental conditions such as
areas that are windy, dusty or have
extreme temperature changes.
Put the door into manual (Section
6.1, take note of the CAUTION) and
contact your dealer.
If Safety beams are installed they
may be partially obstructed.
Ensure the beam path is not
obstructed. If continues, contact
your dealer.
Safety Beam (Optional Accessory)
not operating correctly
Contact your dealer for support
The door reverses for no
apparent reason
The door opens but will
not close
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9. Troubleshooting Guide
Symptom
Possible cause
Remedy
Courtesy Light flashes
and the opener beeps
5 times after each
operation
The opener has reached
the number of cycles
recommended before servicing.
Contact your dealer and arrange
a door service. Alternatively press
SET button once to reset the service
counter.
The STATUS LED has
started to flash and is
beeping numerous times
A Fault has been detected. The
fault will be active each time an
attempt is made to operate the
door.
Record opener function in (Fig 9.1)
then press the SET button once
to reset the opener. If the fault
continues to be tripped contact your
dealer for support.
The Open (Green) LED
and Close (Red) LED are
flashing alternatively
Opener is overloaded
Discontinue use and contact your
dealer for support.
The Open (Green) LED
continues to flash
Door obstructed when opening
Clear away any obstructions and
test door opens correctly. (If door is
damaged, contact your dealer).
The Close (Red) LED
continues to flash
Door obstructed when closing
Clear away any obstructions and
test door closes correctly. (If door is
damaged, contact your dealer).
Limits may be cleared
Remove all power sources (including
the battery backup). Wait till all lights
are out (10-15 secs), then reconnect
power. If Red LED is flashing,
limits are not set. Contact dealer
immediately and discontinue use.
If You Need a Service Call
If the opener needs a service please call the dealer who
installed the garage door opener (their contact details
are usually on a sticker on the back of your garage
door). For product assistance contact 1300 133 944
within Australia.
Date
Time
Number of
Beeps
Fig. 9.1
Before calling you should have the following
information to assist in providing the appropriate service:
1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
2. What is the current light status on the opener?
3. Manually disengage the door (Section 6.1). How easy is it to manually open and close the door?
4. What model is the opener? (Model no. information is located at the rear of the opener)
5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
6. When was it installed? (If known)
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10. Door Maintenance
Warning! Failure to maintain your
garage door may void the warranty
on your garage door opener.
DIY
DO NOT DO IT YOURSELF:
Door adjustments should only be
carried out by experienced persons,
as this function can be dangerous
if not performed under strict safety
procedures.
ELECTROCUTION! Disconnect the
opener power cord from the mains
power before making any door
repairs / maintenance or removing
the opener button cover.
10.1 Door Maintenance
Whilst your opener does not require any periodic
maintenance, the door that it is fitted to, does. Your
garage door is a large, heavy, moving object and
should be tested regularly to ensure it is in good
condition. A poorly maintained door could cause
fatal / serious injuries or damage to property.
•• Frequently examine the door, particularly the
cables, springs and mountings for signs of wear,
damage or imbalance. DO NOT USE if repair
or adjustment is needed since a fault in the
installation or an incorrectly balanced door may
cause injury.
10.2 Lubrication (every 3 - 6 months)
To ensure a long and trouble free life for your door
the following is recommended:
•• Guide Tracks: Clean the internal sections of
the guide tracks with a cloth dampened with
mineral turps or methylated spirits.
•• Steel Hinges (if fitted): Sparingly lubricate with
an all-purpose machine oil. Also lubricate wheel
to axle bearings.
•• Plastic Hinges: No lubrication is generally
required; however silicon spray may be used if
necessary.
•• Springs: If accessible wipe over with an oily rag.
10.3 Door Service and Repair
If correct maintenance and servicing are not carried
out, warranty may be voided. To keep your door
running well, it is recommended that your door
be serviced by an experienced technician, every
12 months or earlier if required:
•• Lifting Cables (if fitted): Check for wear
through rubbing. If there is fraying or signs of
corrosion contact your dealer immeditately
and discontinue use, leaving door in the closed
position.
•• Fasterners: Check all screws, nuts and bolts to
ensure they are secure.
•• Spring Tension: It is natural for springs to lose
tension. Should the door become hard to
operate or completely inoperative, contact your
dealer.
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GDO-11V1 Ero Home Owner’s Manual
10. Opener Maintenance
10.4 Opener Maintenance
To ensure a long and trouble free life for your opener
the following is recommended:
•• Monthy: Run the Safety Testing procedures in
Section 7 to ensure garage door is fit for use.
Note: If the door does not operate smoothly, call
your nearest dealer.
10.5 Removing the Battery From the
Transmitter
(Battery Type: 3V Lithium Battery CR2032).
Use a non-metallic object (e.g. pen) to remove the
battery. (Fig. 10.1). To test the battery is working,
press and hold a transmitter button; (Fig. 10.2).
Light Status
Battery Status
Solid
OK
Flashing
Requires replacement
No light
Requires replacement
Fig. 10.2
Use a pen
to push the
battery down
through the
side opening
to release
battery
REPLACE BATTERY WITH CR2032 ONLY
Fig. 10.1
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11. Warranty
TM
Product: GDO-11V1 Ero
Purchased from:______________________________Purchaser:___________________________________
(described as “you” below)
Address:_____________________________________Installed by:__________________________________
Installed on (date):____________________________Invoice No:__________________________________
This Warranty is given by Automatic Technology (Australia) Pty Ltd (ABN 11 007 125 368) (ATA), 6-8 Fiveways Boulevard,
Keysborough, VIC, 3173, 1300 133 944, sales@automatictechnology.com.au
2. The Competition and Consumer Act 2010 (including the Australian Consumer Law) and other relevant statutes provide
a set of statutory consumer guarantees and other legal rights that cannot be excluded, restricted or modified by
contract. This Warranty is in addition to and does not affect any of your rights under the Australian Consumer Law and
other relevant statutes.
3. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation of any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
4. Subject to your non-excludable rights under the Australian Consumer Law, ATA expressly excludes any liability for
consequential loss, incidental or indirect damages (including but not limited to damages for loss of business profits,
business interruption and loss of business information) due to a defect of the GDO-11V1 Ero™ (Product). In particular
any loss or damage caused to other equipment or accessories used with the product or any loss resulting from a delay
in repair is excluded to extent permitted by law.
5. Subject to all of the matters set out below, ATA warrants in relation to the Product that:
(a) the Product’s drive units will be free of any defects in material and workmanship for at least 24 months after the date of
purchase (as evidenced by the sales docket receipt), or 5000 cycles, which ever occurs first; and
(b)the Product’s other components and accessories will be free of any defects in material and workmanship for at least 12
months after the date of purchase (as evidenced by the sales docket receipt).
6. No additional warranty will apply for Products repaired during the relevant warranty period.
7. For all Products repaired outside the warranty period, a six (6) month warranty that the Product will be free of any
defects in material and workmanship will apply from the date of dispatch of the Product to you. ATA may charge you
for any repairs undertaken outside the warranty period, and will provide you with a quotation in relation to any such
costs for your approval before proceeding with any repairs.
8. This Warranty applies only where you:
(a) immediately notify ATA at the contact details provided in paragraph 1 above or notify the or the retailer that you
purchased the Product from of the alleged defect;
(b)return the product to the retailer that you purchased the Product from; and
(c) present the relevant sales docket and this Warranty document to the retailer to confirm the date of purchase.
9. Except for this Warranty, ATA gives no warranties of any kind whatsoever (whether express or implied), in relation to
the product, and, subject to paragraph 1 above, all warranties of whatsoever kind relating to the product are hereby
excluded.
TM
GDO-11V1 Ero Home Owner’s Manual
17
11. Warranty
10.This Warranty excludes damage resulting from:
(a) normal wear and tear;
(b)accidental damage;
(c) incorrect installation of the Product;
(d)blown fuses, electrical surges, power surges or power spikes;
(e)theft, fire, flood, rain, water, lightning, storms or any other acts of God;
(f) any installation, configuration or use of the Product contrary to the instructions supplied with the Product;
(g)maximum continuous operating time exceeding 1 minute in 10;
(h)the operating force exceeding 15kg* (150 Newton) when moving the door manually to the open or closed position;
(i) the door surface area exceeding 12.0m2 for GDO-11V1 Ero™;
(j) the door used with the Product not being in safe working order and condition;
(k) repairs which are not authorised by ATA;
(l) any failure to install or maintain the Product in accordance with the instructions supplied with the Product;
(m)any use which is not in accordance with the instructions provided with the Product;
(n)deliberate or negligent damage to the Product;
(o)any unauthorised modification to the Product;
(p)faulty or unsuitable wiring in the building in which the Product is installed;
(q)damage caused by insects;
(r) any cost or expense relating to the recall of the Product;
(s) installation of a residential garage door opener in a commercial or industrial premises or in a dwelling other than a
single-family dwelling;
(t) radio or electrical interference; or
(u)acts or omissions of any person (including service providers approved by ATA) other than ATA.
11.ATA’s liability under this Warranty is limited, at ATA’s absolute option, to replacing or repairing the product which ATA,
in its unfettered opinion, considers to be defective either in material and/or workmanship or to credit the dealer with
the price at which the product was purchased by the dealer.
12.This Warranty does not extend to cover labour for installation of the Product following repairs, the cost of which must
be borne by you.
13.This Warranty is limited to Return-to-Base (RTB) repair and does not cover labour for on-site attendance, the cost of
which must be borne by you.
14.Except as specified in this Warranty, ATA will not charge you for any repairs or replacements conducted under the
Warranty. However, ATA will charge you for any repairs which are not within the scope of this Warranty (or which are not
required to be undertaken free of charge pursuant to the Australian Consumer Law).
15.This Warranty is void if the Product is not returned to the manufacturer in original or suitably secure packaging.
16.This Warranty is only applicable for repairs to the product carried out within Australia.
17.This Warranty does not cover consumable items including, without limitation, globes, batteries and fuses.
18.This Warranty is not transferable.
19.Where the Product is retailed by any person other than ATA, except for the warranty set out above, such person has no
authority from ATA to give any warranty or guarantee on ATA’s behalf in addition to the warranty set out above.
20.Any provision of this Warranty that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction
to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of this Warranty
nor affect the validity or enforceability of that provision in any other jurisdiction.
21.Products presented for repair may be replaced by refurbished goods of the same type rather than being repaired.
Refurbished parts may be used to repair the Product.
NOTES:
1. One (1) cycle = one (1) open and one (1) close action of the door.
2. This Warranty is to be read in conjunction with the owner’s copy of the installation instruction manual.
3. * The door that the Product is used with should be balanced in such a way that the user is able to open or close the
door manually using a force not greater than 150 Newton (15 kg), other than to initially cause the door to start moving,
which may require force in excess of that specified in this paragraph.
18
TM
GDO-11V1 Ero
Home Owner’s Manual
12. Optional Accessories
There are a range of additional accessories for your added convenience and security. Contact your
dealer for installation of these accessory items.
IMPORTANT NOTE:
Only TrioCodeTM 128 Technology
Transmitters and Keypads are
compatible with this
GDO-11V1 product.
•• Safety Beams - Provides additional protection if the door
is closing onto your property or person. Simply breaking the
beam “stops” the door!
•• Keyring Transmitter - Ideal for personal use when entry into
the house may be via the garage.
•• Wall Button Transmitter - Allows you to operate the opener
within 10 metres of the door. Ideal for mounting inside the
house.
•• Wireless Keypad - The entry keypad allows entry to the
garage without using a transmitter.
•• External Antenna - For sites where radio range may be
reduced.
TM
GDO-11V1 Ero Home Owner’s Manual
13. Service Schedule
Year /
Approx. Cycles
Date
1 / 3,000
2 / 6,000
3 / 9,000
4 / 12,000
5 / 15,000
Automatic Technology (Australia) Pty Ltd
Phone: 1300 133 944
Website: www.automatictechnology.com.au
Details
19
Is your door sticking and
hard to operate?
It may be time for a service
(for more details see section 10)
For a service contact your dealer using
the details below...
Dealer:
Download PDF
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