Dell S2240T 21.5 Multi-Touch Monitor with LED User`s Guide

Dell™ S2240T Monitor
User’s Guide
Model: S2240Tb
March 2013 Rev. A00
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2013 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and
Windows are either trademarks or registered trademarks of Microsoft. Corporation in the
United States and/or other countries, Intel is a registered trademark of Intel Corporation in
the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, Inc. ENERGY
STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY
STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines
for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest
in trademarks and trade names other than its own.
2013 - 03
Rev. A00
Contents
1
About Your Monitor .
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Package Contents . . . . . . . . . . . . .
Product Features . . . . . . . . . . . . . .
Identifying Parts and Controls . . . . .
Monitor Specifications . . . . . . . . . .
Plug and Play Capability . . . . . . . . .
Universal Serial Bus (USB) Interface .
LCD Monitor Quality and Pixel Policy
Maintenance Guidelines . . . . . . . . .
2
Setting Up the Monitor
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Attaching the Stand . . . . . . .
Connecting Your Monitor . . .
Organizing Your Cables . . . .
Removing the Monitor Stand .
Wall Mounting (Optional) . . .
3
Operating the Monitor
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Power On the Monitor . . . . . . . . . . . . . .
Using the Side Panel Controls . . . . . . . . .
Using the On-Screen Display (OSD) Menu .
Setting the Maximum Resolution . . . . . . .
Tilting the Monitor . . . . . . . . . . . . . . . . .
4
Troubleshooting.
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Self-Test . . . . . . . . . . . . .
Built-in Diagnostics . . . . .
In-Store Demo . . . . . . . .
Common Problems . . . . .
Touch Problem . . . . . . . .
Product Specific Problems
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Contents
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Appendix .
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FCC Notices (U.S. Only) and Other Regulatory
Information . . . . . . . . . . . . . . . . . . . . . . .
Contacting Dell . . . . . . . . . . . . . . . . . . . . .
Setting Up Your Monitor . . . . . . . . . . . . . . .
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Contents
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1
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
the components and Contacting Dell if something is missing.
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
• Monitor
• Power Cable
• Power Adapter
• HDMI Cable
About Your Monitor
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5
• USB Cable (enables touch
screen function on the
monitor)
• Cleaning Cloth
• Velcro Strap
• Drivers and
Documentation Media
• Quick Setup Guide
• Product and Safety
Information Guide
Product Features
The Dell S2240T flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD) and LED backlight. The monitor features include:
6
•
S2240T: 54.6 cm (21.5-inch) viewable area display (measured diagonally).
1920 x 1080 resolution, plus full-screen support for lower resolutions.
•
Wide viewing angle to allow viewing from a sitting or standing position, or while
moving from side-to-side.
•
Tilt capability.
•
Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
•
Plug and play capability if supported by your system.
•
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
•
Software and documentation media includes an Information File (INF), Image Color
Matching File (ICM), and product documentation.
•
Dell Display Manager Software included (comes in the CD shipped with the
monitor).
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About Your Monitor
•
Energy Saver feature for Energy Star compliance.
•
Security lock slot.
•
Capability to switch from wide aspect to standard aspect ratio while maintaining
the image quality.
•
EPEAT silver Rating.
•
Arsenic-Free glass and Mercury-Free for the panel only.
•
High Dynamic Contrast Ratio (8,000,000:1).
•
0.5 W standby power when in the sleep mode.
•
Energy Gauge shows the energy level being consumed by the monitor in real time.
Identifying Parts and Controls
Front View
Side panel controls
Label
Description
1
Function buttons (For more information, see
Operating the Monitor)
2
Power On/Off button (with LED indicator)
About Your Monitor
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7
Back View
Back View with monitor stand
Label
Description
1
VESA mounting holes (100 mm x
100 mm - behind attached VESA
Plate)
Wall mount monitor using VESAcompatible wall mount kit (100 mm x
100 mm).
2
Security lock slot
Use a security lock with the slot to help
secure your monitor.
3
Regulatory rating label
List the regulatory approvals.
4
Barcode serial number label
Refer to this label if you need to contact
Dell for technical support.
5
Cable management slot
Use to organize cables by placing them
through the slot.
Side View
8
Use
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About Your Monitor
Bottom View
Bottom view without monitor stand
Label
Description
Use
1
Security lock slot
Secure the monitor with a security cable lock.
2
Audio Line-out
Connect your speakers.*
3
USB upstream port
Connect the USB cable that came with your monitor
to the monitor and the computer. Once this cable is
connected, you can use the touch screen function on
the monitor.
4
DC power cord
connector
Connect the power cable.
5
HDMI connector
Connect your computer HDMI cable.
6
DVI connector
Connect your computer DVI cable (optional
purchase).
7
VGA connector
Connect your computer VGA cable (optional
purchase).
*Headphone usage is not supported for the audio line out connector.
About Your Monitor
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9
Monitor Specifications
Flat Panel Specifications
Model
S2240T
Screen type
Active matrix - TFT LCD
Panel type
VA
Screen dimensions
54.6 cm (21.5-inch diagonal viewable image size)
Preset display area:
• Horizontal
• Vertical
476.64 mm (18.77 inches)
Pixel pitch
0.248 x 0.248 mm
Viewing angle
178° (vertical) typical
268.11 mm (10.56 inches)
178° (horizontal) typical
Luminance output
Panel 280 cd/m² (Typ.)
Monitor 250 cd/m² (Typ.)
Contrast ratio
3000 to 1 (typical)
8M to 1 (typical Dynamic Contrast On)
Faceplate coating
Anti-Glare with 3H hardness
Backlight
LED edgelight system
Response time
25 ms (typical)
12 ms (typical) with Overdrive
Color depth
16.7 million colors
Color gamut
CIE1931 (72%)*
*[S2240T] color gamut (typical) is based on CIE1976 (84%) and CIE1931 (72%) test
standards.
Resolution Specifications
Model
S2240T
Horizontal scan range
30 kHz to 83 kHz (automatic)
Vertical scan range
56 Hz to 76 Hz (automatic)
Maximum preset resolution
1920 x 1080 at 60 Hz
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About Your Monitor
Supported Video Modes
Model
S2240T
Video display capabilities
(DVI & HDMI playback)
480p, 576p, 720p, 1080p
Preset Display Modes
S2240T
Display Mode
Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
VESA, 720 x 400
31.5
70.1
28.3
-/+
VESA, 640 x 480
31.5
60.0
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1920 x 1080
67.5
60.0
148.5
+/+
Electrical Specifications
Model
Video input signals
Synchronization input signals
S2240T
• Analog RGB, 0.7 Volts +/- 5%, positive polarity at
75 ohm input impedance
• Digital DVI-D TMDS, 600 mV for each differential
line, positive polarity at 50 ohm input impedance
• HDMI, 600mV for each differential line, 100 ohm
input impedance per differential pair
Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG
About Your Monitor
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11
AC/DC
adapter*
Input voltage/
frequency/current
100 VAC to 240 VAC / 50 Hz or 60 Hz + 3 Hz / 1.2 A
(typical)
Output voltage/
current
Output: 12 VDC / 3.33 A
• 120 V: 30 A (Max)
• 240 V: 60 A (Max)
Inrush current
*Qualified Compatible AC/DC adapters.
CAUTION: To avoid damage to the monitor, use only the adapter designed for this
particular Dell monitor.
Manufacturer
Model
Polarity
Delta
ADP-40DD BA
Lite-On
PA-1041-71TP-LF
Physical Characteristics
Model
S2240T
Connector type
15-pin D-subminiature, blue connector; DVI-D, white
connector; HDMI, black connector
Signal cable type
• High Definition Multimedia Interface: Detachable,
HDMI, 19 pins
• Universal Serial Bus: Detachable, USB, 4 pins
Dimensions (with stand)
Height (extended)
370.8 mm (14.60 inches)
Width
522.5 mm (20.57 inches)
Depth
205.7 mm (8.10 inches)
Dimensions (without stand)
Height
318.9 mm (12.56 inches)
Width
522.5 mm (20.57 inches)
Depth
41.2 mm (1.62 inches)
Stand dimensions
Height
287.1 mm (11.30 inches)
Width
352.0 mm (13.86 inches)
Depth
205.7 mm (8.10 inches)
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About Your Monitor
Weight
Weight with packaging
6.9 kg (15.20 lb)
Weight with stand assembly
and cables
5.8 kg (12.78 lb)
Weight without stand
assembly (For wall mount or
VESA mount considerations
- no cables)
3.4 kg (7.49 lb)
Weight of stand assembly
1.7 kg (3.74 lb)
Front frame gloss
Black Frame - 5~8% gloss unit (max.)
Environmental Characteristics
Model
S2240T
Temperature
Operating
Non-operating
0 °C to 40 °C (32 °F to 104 °F)
• Storage: -20 °C to 60 °C (-4 °F to 140 °F)
• Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating
Non-operating
10% to 80% (non-condensing)
• Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Altitude
Operating
5,000m (16,400 ft) (maximum)
Non-operating
12,192m (40,000 ft) (maximum)
Thermal dissipation
• 102.3 BTU/hour (maximum)
• 62.8 BTU/hour (typical)
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
About Your Monitor
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13
VESA Modes
Horizontal
Sync
Vertical
Sync
Video
Power
Indicator
Power
Consumption
Normal
operation
Active
Active
Active
White
30 W (maximum) **
Active-off mode
Inactive
Inactive
Blanked
White
(Breathing)
Less than 0.5 W
Switch off
-
-
-
Off
Less than 0.5 W
20 W (typical)
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, one of the following messages will be displayed:
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR®-compliant.
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance, and USB active.
Touch Specifications
Item
Contents
Type
Projected Capacitive System
Panel diagonal
21.5 inch
Panel thickness
2.4 + 0.2 mm
Active area
482.2 x 272.9 extended beyond viewing area
Sensor stack thickness
1.1 mm
Cover glass thickness
1.1 +/- 0.2 mm
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About Your Monitor
Input method
Bare finger, thin gloves, conductive stylus
Touch point
10 touches with palm accommodation
Response time
25 ms
Output position resolution
25 PPI (minimum)
Touch method
Fingers and thin gloves
Support OS
Windows 8 Certified
Pin Assignments
VGA Connector
Pin
Number
15-pin Side of the
Connected Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5 V/3.3 V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
About Your Monitor
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15
DVI Connector
Pin
Number
16
24-pin Side of the
Connected Signal Cable
1
TMDS RX2-
2
TMDS RX2+
3
TMDS Ground
4
Floating
5
Floating
6
DDC Clock
7
DDC Data
8
Floating
9
TMDS RX1-
10
TMDS RX1+
11
TMDS Ground
12
Floating
13
Floating
14
+5 V/+3.3 V power
15
Self test
16
Hot Plug Detect
17
TMDS RX0-
18
TMDS RX0+
19
TMDS Ground
20
Floating
21
Floating
22
TMDS Ground
23
TMDS Clock+
24
TMDS Clock-
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About Your Monitor
HDMI Connector
Pin
Number
19-pin Side of the Connected
Signal Cable
1
TMDS DATA 2+
2
TMDS DATA 2 SHIELD
3
TMDS DATA 2-
4
TMDS DATA 1+
5
TMDS DATA 1 SHIELD
6
TMDS DATA 1-
7
TMDS DATA 0+
8
TMDS DATA 0 SHIELD
9
TMDS DATA 0-
10
TMDS CLOCK+
11
TMDS CLOCK SHIELD
12
TMDS CLOCK-
13
CEC
14
Reserved (N.C. on device)
15
DDC CLOCK (SCL)
16
DDC DATA (SDA)
17
DDC/CEC Ground
18
+5V POWER
19
HOT PLUG DETECT
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so the system can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.
About Your Monitor
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17
Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on the monitor.
NOTE: This monitor supports High-Speed Certified USB 2.0 interface.
Transfer Speed
Data Rate
Power Consumption
High speed
480 Mbps
2.5 W (Max, each port)
Full speed
12 Mbps
2.5 W (Max, each port)
Low speed
1.5 Mbps
2.5 W (Max, each port)
USB Upstream Connector
Pin Number
4-pin Side of the Connector
1
DMU
2
VCC
3
DPU
4
GND
USB Ports
•
1 upstream - back
NOTE: USB 2.0 functionality requires a USB 2.0-capable computer.
NOTE: The monitor's USB interface works only when the monitor is On or in the
power save mode.
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: support.dell.com.
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About Your Monitor
Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
•
To clean your touch screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
•
Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
•
If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
•
Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
•
To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn off your monitor when not in use.
About Your Monitor
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19
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About Your Monitor
2
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is attached when the monitor is shipped from the factory.
1
Attach the stand to the monitor.
a.
Place the monitor on a soft cloth or cushion.
b. Pull the monitor stand arm upwards clear of the monitor.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
NOTE: The VGA/DVI cable can be purchased separately.
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1.
Turn off your computer and disconnect the power cable.
Connect the HDMI/DVI/VGA cable from your monitor to the computer.
Setting Up the Monitor
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21
Connecting the HDMI cable
Connecting the white DVI cable
Connecting the blue VGA cable
Use a screwdriver to tighten the VGA cable.
CAUTION: The graphics are used for the purpose of illustration only. Appearance
of the computer may vary.
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Setting Up the Monitor
Connecting the USB cable
After you have completed connecting the DVI/VGA/HDMI cable, follow the procedures
below to connect the USB cable to the computer and complete your monitor setup:
1.
Connect the upstream USB port (cable supplied) to an appropriate USB port on
your computer. (See Bottom View for details.)
2.
Plug the power cables for your computer and monitor into a nearby outlet.
3.
Turn on the Monitor and the computer.
When your USB cable connection is complete, if the touch function does not
functional, see Touch Problem.
4.
Use the cable slot on the monitor stand to organize the cables.
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your
Monitor for cable attachment,) organize all cables as shown above.
Setting Up the Monitor
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23
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure
that the monitor is placed on a soft, clean surface.
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for the set-up instructions.
To remove the stand:
1.
Place the monitor on a soft cloth or cushion.
2.
Loosen the two screws that secure the sand to the monitor.
3.
Lift the stand up and away from the monitor.
Wall Mounting (Optional)
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1.
Place the monitor panel on a soft cloth or cushion on a stable, flat table.
2.
Remove the stand.
.
(Screw dimension: M4 x 10 mm).
3.
24
Attach the mounting bracket from the wall mounting kit to the monitor.
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Setting Up the Monitor
4.
Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load
bearing capacity of 5.88 kg.
Setting Up the Monitor
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Setting Up the Monitor
3
Operating the Monitor
Power On the Monitor
Press the
button to turn on the monitor.
Using the Side Panel Controls
Use the control buttons on the side of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.
The following table describes the side panel buttons:
Side Panel Button
1
Description
Use this button to choose from a list of preset color modes.
Shortcut key/
Preset Modes
Use this button to directly access the Brightness/Contrast menu.
2
Shortcut key/
Brightness/
Contrast
Operating the Monitor
|
27
Use the MENU button to launch the On-Screen Display (OSD) and
select the OSD Menu. See Accessing the Menu System.
3
Menu
Use this button to go back to the main menu or exit the OSD main
menu.
4
Exit
Use the Power button to turn the monitor On and Off.
5
Power
(with power light
indicator)
The white light indicates the monitor is On and fully functional. A
breathing white light indicates the power save mode.
Side Panel Button
Use the buttons on the side of the monitor to adjust the image settings.
Side Panel Button
Description
Use the Up button to adjust (increase ranges) items in the
OSD menu.
1
Up
Use the Down button to adjust (decrease ranges) items in
the OSD menu.
2
Down
Use the OK button to confirm your selection.
3
OK
Use the Back button to go back to the previous menu.
4
Back
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Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.
1.
Press the
button to launch the OSD menu and display the main menu.
Main Menu for analog (VGA) input
or
Main Menu for digital (DVI) input
or
Operating the Monitor
|
29
Main Menu for digital (HDMI) input
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
2.
Press the
and
buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
3.
Press the
4.
Press
5.
Press to
enter the slide bar and then use the
and
to the indicators on the menu, to make your changes.
6.
Select the
30
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button once to activate the highlighted option.
and
button to select the desired parameter.
button to return to the main menu
Operating the Monitor
buttons, according
Icon
Menu and
Submenus
Description
Brightness/ Use this menu to activate Brightness/Contrast adjustment.
Contrast
Brightness
Brightness adjusts the luminance of the backlight.
Press the
button to increase the brightness and press the
button to decrease the brightness (min. 0 / max 100).
NOTE: Manual adjustment of Brightness is disabled when Energy
Smart or Dynamic Contrast is switched on.
Contrast
Adjust the Brightness first, and then adjust the Contrast only if further
adjustment is necessary.
Press the
button to increase the contrast and press the
button to decrease the contrast (min. 0 / max 100).
The Contrast function adjusts the degree of difference between
darkness and lightness on the monitor screen.
Operating the Monitor
|
31
Auto Adjust Even though your computer recognizes your monitor on startup, the
Auto Adjustment function optimizes the display settings for use with
your particular setup.
Auto Adjustment allows the monitor to self-adjust to the incoming
video signal. After using Auto Adjustment, you can further tune your
monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls
under Display Settings.
NOTE: In most cases, Auto Adjust produces the best image for your
configuration.
NOTE: Auto Adjust option is only available when you are using the
analog (VGA) connector.
Input Source Use the Input Source menu to select between the different video
signals that may be connected to your monitor.
Auto Select Press
to select Auto Select, the monitor scans for available input
sources.
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VGA
Select the VGA input when you are using the analog (VGA) connector.
Press
to select the VGA input source.
DVI-D
Select the DVI-D input when you are using the Digital (DVI) connector.
Press
to select the DVI input source.
HDMI
Select the HDMI input when you are using the HDMI connector. Press
to select the HDMI input source.
Operating the Monitor
Color
Settings
Use Color Settings to adjust the color setting mode.
Input Color Allows you to set the video input mode to:
Format
RGB: Select this option if your monitor is connected to a computer or
DVD player using the VGA and DVI cable.
YPbPr: Select this option if your monitor is connected to a DVD player
by YPbPr to VGA, or YPbPr to DVI cable; or if the DVD color output
setting is not RGB.
Operating the Monitor
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33
Preset Modes When you select Preset Modes, you can choose Standard,
Multimedia, Movie, Game, Text, Warm, Cool or Custom Color from
the list.
• Standard: Loads the monitor's default color settings. This is the
default preset mode.
• Multimedia: Loads color settings ideal for multimedia applications.
• Movie: Loads color settings ideal for movies.
• Game: Loads color settings ideal for most gaming applications.
• Text: Loads brightness and sharpness settings ideal for viewing
texts.
• Warm: Increase the color temperature. The screen appears warmer
with a red/yellow tint.
• Cool: Decreases the color temperature. The screen appears cooler
with a blue tint.
• Custom Color: Allows you to manually adjust the color settings.
Press the
and
buttons to adjust the three colors (R, G, B)
values and create your own preset color mode.
Hue
This feature can shift the color of the video image to green or purple.
This is used to adjust the desired flesh tone color. Use
or
to
adjust the hue from '0' to '100'.
Press
to increase the green shade of the video image.
Press
to increase the purple shade of the video image.
NOTE: Hue adjustment is available only when you select Movie or
Game preset mode.
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Operating the Monitor
Saturation
This feature can adjust the color saturation of the video image. Use
or
to adjust the saturation from '0' to '100'.
Press
image.
to increase the monochrome appearance of the video
Press
to increase the colorful appearance of the video image.
NOTE: Saturation adjustment is available only when you select Movie
or Game preset mode.
Demo Mode Splits the screen into two for viewing the images under the normal and
enhanced Movie preset mode side by side.
You can also press
this mode.
and
simultaneously to enable/disable
NOTE: Demo Mode is available only when you select Movie preset
mode.
Image
Enhance
Makes upsized images higher quality by removing image fading and
roughness of edge.
NOTE: Image Enhance is available only when you select Standard,
Multimedia, Movie, or Game preset mode.
Reset Color Reset your monitor color settings to the factory settings.
Settings
Display
Settings
Use the Display Settings to adjust image.
Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
Horizontal
Position
Use
Vertical
Position
Use
or
to adjust the image left or right. Minimum is '0' (-).
Maximum is '100' (+).
or
to adjust the image up or down. Minimum is '0' (-).
Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are only
available for "VGA" input.
Sharpness
This feature can make the image look sharper or softer. Use
to adjust the sharpness from '0' to '100'.
Operating the Monitor
or
|
35
Pixel Clock
The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference.
Use
Phase
or
to adjust for best image quality.
If satisfactory results are not obtained using the Phase adjustment, use
the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase adjustments are only available for "VGA"
input.
Dynamic
Contrast
Allows you to increase the level of contrast to provide sharper and
more detailed image quality.
Press the
button to select the Dynamic Contrast "On" or "Off".
NOTE: Dynamic Contrast provides higher contrast if you select Game
or Movie preset mode.
Reset Display Select this option to restore default display settings.
Settings
Other
Settings
Language
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|
Select this option to adjust the settings of the OSD, such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Language options set the OSD display to one of the six languages
(English, Spanish, French, German, Simplified Chinese or Japanese).
Operating the Monitor
Select this option to change the menu transparency by pressing the
Menu
and
buttons (Minimum: 0 ~ Maximum: 100).
Transparency
Menu Timer OSD Hold Time: sets the length of time the OSD will remain active after
the last time you pressed a button.
Use
or
60 seconds.
Menu Lock
to adjust the slider in 1 second increments, from 5 to
Controls user access to adjustments. When Lock is selected, no user
adjustments are allowed. All buttons are locked.
NOTE:
Lock function – Either soft lock (through the OSD menu) or hard lock
(press and hold the button above the power button for 10 seconds)
Unlock function– Only hard unlock (press and hold the button above
the power button for 10 seconds)
Energy Smart To turn on or off dynamic dimming.
The dynamic dimming feature automatically reduces the screen's
brightness level when the displayed image contains a high proportion
of bright areas.
DDC/CI
DDC/CI (Display Data Channel/Command Interface) allows your
monitor parameters (brightness, color balance, and etc.) to be
adjustable via the software on your computer.
You can disable this feature by selecting Disable.
Enable this feature for best user experience and optimum performance
of your monitor.
Operating the Monitor
|
37
Helps reduce minor cases of image retention. Depending on the
LCD
Conditioning degree of image retention, the program may take some time to run.
You can enable this feature by selecting Enable.
Factory Reset Reset all OSD settings to the factory preset values.
Personalize Users can choose a feature from Preset Modes, Brightness/Contrast,
Auto Adjust, Input Source, or Aspect Ratio and set it as a shortcut key.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
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Operating the Monitor
OSD Warning Messages
When the Energy Smart or Dynamic Contrast feature is enabled (in these preset modes:
Game or Movie), the manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
You will see the following message before the DDC/CI function is disabled:
Operating the Monitor
|
39
When the monitor enters the Power Save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the Using the OnScreen Display (OSD) Menu.
If you press any button other than the power button, one of the following messages will
appear depending on the selected input:
VGA/DVI-D/HDMI input
If either VGA, DVI-D, or HDMI input is selected and the corresponding cable is not
connected, a floating dialog box as shown below appears.
or
40
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Operating the Monitor
or
It is recommended that you use the supplied power adapter. If not, you will see the
message as shown below.
See Troubleshooting for more information.
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows® 7 and Windows® 8:
1.
For Windows® 8 only, select the Desktop tile to switch to classic desktop.
2.
Right-click on the desktop and click Screen Resolution.
3.
Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4.
Click OK.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.
Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
•
Go to support.dell.com, enter your service tag, and download the latest driver for
your graphics card.
Operating the Monitor
|
41
If you are using a non-Dell computer (portable or desktop):
•
Go to the support site for your computer and download the latest graphic drivers.
•
Go to your graphics card website and download the latest graphic drivers.
Tilting the Monitor
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for set up instructions.
With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.
NOTE: The stand is attached when the monitor is shipped from the factory.
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Operating the Monitor
4
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1.
Turn off both your computer and the monitor.
2.
Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all Digital (white connector) and the Analog (blue connector)
cables from the back of computer.
3.
Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
or
Troubleshooting
|
43
or
4.
This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5.
Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the screen).
2.
Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
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Troubleshooting
3.
Press and hold Button 1 and Button 4 on the side panel simultaneously for 2
seconds. A gray screen appears.
4.
Carefully inspect the screen for abnormalities.
5.
Press Button 4 on the side panel again. The color of the screen changes to red.
6.
Inspect the display for any abnormalities.
7.
Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
In-Store Demo
To enter InStore OSD Mode
Detach/Disconnect all cables. Make sure the monitor is in “On” mode. Press and hold
Button 2 and Button 4 for 5 seconds.
To exit InStore OSD Mode
Press and hold Button 2 and Button 4 for 5 seconds. If power is cut off during demo,
resume the demo after power is restored.
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/
Power LED off
No picture
• Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected via the
Input Source menu.
No Video/
Power LED on
No picture or no
brightness
•
•
•
•
•
Increase brightness & contrast controls via OSD.
Perform monitor self-test feature check.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
Ensure that the correct input source is selected via the
Input Source menu.
Troubleshooting
|
45
Poor Focus
Picture is fuzzy,
blurry, or
ghosting
•
•
•
•
•
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Eliminate video extension cables.
Reset the monitor to Factory Settings.
Change the video resolution to the correct aspect ratio
(16:9).
Shaky/Jittery
Video
Wavy picture or
fine movement
•
•
•
•
•
Perform Auto Adjust via OSD.
Adjust the Phase and Pixel Clock controls via OSD.
Reset the monitor to Factory Settings.
Check environmental factors.
Relocate the monitor and test in another room.
Missing Pixels
LCD screen has
spots
• Cycle power on-off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: support.dell.com.
Stuck-on Pixels LCD screen has
bright spots
• Cycle power on-off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: support.dell.com.
Brightness
Problems
Picture too dim
or too bright
• Reset the monitor to Factory Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
• Reset the monitor to Factory Settings.
• Auto Adjust via OSD.
• Adjust horizontal & vertical controls via OSD.
NOTE: When using DVI-D/HDMI input, the positioning
adjustments are not available.
Horizontal/
Vertical Lines
Screen has one
or more lines
•
•
•
•
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
NOTE: When using DVI-D/HDMI input, the Pixel Clock and
Phase adjustments are not available.
Synchronization Screen is
Problems
scrambled or
appears torn
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Troubleshooting
•
•
•
•
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
& off
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to Factory Settings.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color
Picture missing
color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong Color
Picture color not
good
• Change the Color Setting Mode in the Color Settings OSD
to Graphics or Video depending on the application.
• Try different Color Preset Settings in Color Settings OSD.
Adjust R/G/B value in Color Settings OSD if the Color
Management is turned off.
• Change the Input Color Format to PC RGB or YPbPr in the
Advance Setting OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management Modes).
• Alternatively, use a dynamically changing screensaver.
Touch Problem
Specific
Symptoms
What You
Experience
Possible Solutions
Touch report
error
Touch function
miss alignment or
no touch
function
• Make sure power cord comes with ground pin.
• Unplug and replug the DC cable from power adapter to
allow touch module auto recalibration.
• Make sure to use Dell provide USB cable, connect with
computer.
• Make sure computer support USB 2.0 cable.
• If the device cannot be detected by system, power off/on
the monitor or plug out/in the USB cable.
Touch screen
no response in
saving mode
Could not wake
up monitor and
computer by
touching in
saving mode
• Access to Device Manager and choose HID Interface Device
under Human Device.
• Select HID- compliant device Properties
• Allow the device to wake the computer.
Troubleshooting
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47
Win 7 and Win
8 Calibration
The cursor does
not accurately
follow your finger
when you touch
the screen
•
•
•
•
Enter control panel to choose the Tablet PC settings.
Select Calibration.
Recalibrate your screen following the text on the screen
Save or give up the calibrate data.
Product Specific Problems
Specific
Symptoms
What You
Experience
Screen image is Image is
too small
centered on
screen, but does
not fill entire
viewing area
Cannot adjust
the monitor
with the
buttons on the
side panel
OSD does not
appear on the
screen
Possible Solutions
• Check the Scaling Ratio setting in the Image Setting OSD.
• Reset the monitor to Factory Settings.
• Turn off the monitor, unplug the power cord, plug it back,
and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 10 seconds to
unlock (for more information, see Menu Lock).
No Input Signal No picture, the
LED light is blue.
when user
controls are
pressed
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Replug the signal cable if necessary.
• Reset the computer or video player.
The picture
The picture
does not fill the cannot fill the
height or width
entire screen.
of the screen
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.
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Troubleshooting
5
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com\regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit support.dell.com.
2.
Verify your country or region in the Choose A Country/Region drop-down menu at
the bottom of the page.
3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.
Setting Up Your Monitor
Setting the display resolution
For maximum display performance with Microsoft® Windows® operating systems, set
the display resolution to 1920 x 1080 pixels by performing the following steps:
In Windows® 7 and Windows® 8:
1.
For Windows® 8 only, select the Desktop tile to switch to classic desktop.
Appendix
|
49
2.
Right-click on the desktop and click Screen Resolution.
3.
Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4.
Click OK.
If you do not see the recommended resolution as an option, you may need to update
your graphics driver. Please choose the scenario below that best describes the computer
system you are using, and follow the given steps.
1: If you have a Dell™ desktop or a Dell™ portable computer with internet access
2: If you have a non Dell™ desktop, portable computer, or graphics card
If you have a Dell™ desktop or a Dell™ portable computer with
internet access
1.
Go to http://support.dell.com, enter your service tag, and download the latest
driver for your graphics card.
2.
After installing the drivers for your graphics adapter, attempt to set the resolution to
1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell™
to inquire about a graphics adapter that supports these resolutions.
If you have a non Dell™ desktop, portable computer, or graphics
card
In Windows® 7 and Windows® 8:
1.
For Windows® 8 only, select the Desktop tile to switch to classic desktop.
2.
Right-click on the desktop and click Personalization.
3.
Click Change Display Settings.
4.
Click Advanced Settings.
5.
Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6.
Refer to the graphic card provider website for updated driver (for example,
http://www.ATI.com OR http://www.NVIDIA.com).
7.
After installing the drivers for your graphics adapter, attempt to set the resolution to
1920 x 1080 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that will
support the video resolution.
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Appendix
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