The Clearing Corporation of India Ltd. (Mumbai) REQUEST

The Clearing Corporation of India Ltd. (Mumbai)
REQUEST FOR PROPOSAL
FOR
IMPLEMENTATION OF WINDOWS SERVERS & VMWARE INFRASTRUCTURE AT CCIL
PREMISES IN
MUMBAI-DADAR (WEST)
June 17, 2010
RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Index
1:
Invitation for Proposal: .......................................................3
2:
Prequalification Eligibility Criteria for vendors ..............................4
3:
General Terms & Conditions of Contract ...................................5
4:
Annexure .....................................................................7
5:
Procedure / Instructions for submitting Proposal ......................... 20
CCIL-Confidential
Page 2 of 27
RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
The Clearing Corporation of India Ltd
IT DEPARTMENT
RFP No. CCIL/IT/VR/10/027
Date: June 17, 2010
1: Invitation for Proposal:
CCIL invites technically complete and commercially competitive proposal from
reputed vendors for supply and installation of Windows Servers, VMware
Infrastructure, SAN Storage and Backup Solution
Address for Proposal Submission & Correspondence:
The Chief Technology Officer
The Clearing Corporation of India Ltd
6th Floor, Trade World “C” Wing,
Kamala City, S.B. Marg,
Lower Parel, Mumbai - 400 013
RFP clarifications/queries can be sent through email at vrathod@ccilindia.co.in on or
before June 24, 2010.
Installation Site Address:
F. P. No. 822, Opp. Neat House,
College lane, off S K Bhole Road,
Dadar (W), Mumbai – 400028
The last date for submission of the proposal is June 29, 2010 till 03:00 PM.
Proposals received after the due date and time will not be accepted.
Sd/The Clearing Corporation of India Ltd.
Authorized Signatory
CCIL-Confidential
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
2: Prequalification Eligibility Criteria for vendors
The vendors must possess the requisite experience and capabilities in terms of
technology understanding / knowledge and related support services necessary to
meet the requirements, as described in the RFP. The vendor should have a proven
track record in Hardware Installation, VMware Implementation / Migration, Backup
Solution Implementation. The proposal must be complete in all respects and should
cover the entire scope of work as stipulated in the RFP document. The invitation is
open to all vendors who qualify the eligibility criteria as given below.
S/N
Description
Supporting Credentials
1. The vendor should be a firm or Supporting documents for registration
company in the same line of business and year of incorporation should be
duly
registered
with
relevant enclosed
authorities and in the same line of
business for at least Three years as on
31st March 2010
2. The Vendor should have executed at Completion certificate in the format as
least three similar projects, each of detailed in section 6.9.3 duly signed by
value not less than Rupees Fifty Lakhs customer
during the last two years.
3. The vendor should be an independent A certificate/agreement copy should be
OEM and he should have a Global enclosed.
Partner Alliance with VMware
4. The Vendor should have consistent Relevant part of Audited Annual Report
annual turnover not less than Rupees showing turnover and profitability.
100 crores and consistent annual profit
not less than Rupees 10 crores during
past three consecutive years.
5. The vendor should have facility to A declaration by the vendor in this
provide 24*7 support with Inventory regard.
available in Mumbai. The Vendor
should provide immediate telephonic
support & onsite support if required.
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
3: General Terms & Conditions
3.1 Proposal details
Detailed technical literature on the items offered should be furnished. Important
features
of
the
same
should
be
explained.
3.2 Proposal Rejection
-
CCIL reserves the rights to reject the Proposals received after the due date.
-
CCIL shall not be responsible for non-receipt of proposals by the specified date
and time for any reason, including postal holidays or delays
-
CCIL reserve the rights to reject the incomplete proposal
3.3 Price
The proposed prices should be inclusive of levies like customs duty and central
excise duty, standard packing, freight, cost of expenses for transportation, clearing &
forwarding, loading and unloading charges, etc. VAT & Service Tax will be payable
extra as applicable. Octroi will be payable extra upon production of original receipts in
the name of CCIL
3.4 Delivery
Delivery of the entire hardware, software should be done within 6 weeks. Prior to
shipment of equipments, vendor is required to intimate CCIL to ascertain readiness of
the site.
3.5
Warranty
Three year comprehensive support for Hardware and Software
3.6 Payment Terms
- 50% on delivery and successful POST of equipments.
- 40 % on installation and acceptance of the entire infrastructure/solution.
- 10% against Performance Bank Guarantee for 3 years.
3.7 Admission and working at the site
All the personnel deputed by vendor shall comply with the instructions and follow the
required security norms in respect of the personnel, vehicles, materials etc.
3.8 Liquidated damages
If the vendor fails to complete the work in all respects within the time specified or
within the extended time that may be allowed by CCIL the Vendor shall pay to CCIL
liquidated damages as prescribed elsewhere which can also be deducted from any
moneys due to the Vendor. The payment of such damages does not relieve the
Vendor of his obligations to complete the works or from any other obligations or
liabilities under the contract.
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
3.9 Indemnity:
The Vendor shall fully indemnify CCIL against the action, claim or demand, costs and
expenses arising from or incurred by reasons of any infringement or alleged
infringement of any letters patent, registered design, trademark or name, copy right or
any other protected rights in respect of any item supplied and implemented.
3.10 Compliance with rules and regulations:
The Vendor shall at all times during the currency of contract conform to and comply
with all the regulations and by the laws of the State or Central Government or of CCIL
and of all other local authorities
**********
CCIL-Confidential
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
4: Annexure
Annexure-I
Technical Configuration Requirement
Following is the minimum configuration requirements for Windows Servers / VMware
Infrastructure Implementation at Dadar Datacenter site.
A) Servers:
S/N Server Description
A1 VMware ESX
Servers
(VMware Host
Server for hosting
VMs)
Qty
.
03
Minimum Configuration Requirements
CPU: 4 x Intel Xeon E7540 Processor
RAM: 128 GB (16 x 8GB) ECC DDR3 RDIMMs scalable up
to 256 GB
FSB: 1066 MHz
Internal HDD : Redundant, Mirrored SAS HDDs or SSDs to
install VMware Hypervisor
Optical Drive: DVD-ROM
I/O Ports: 2 x USB 2.0 ports
Network I/O: 20 Gigabit of redundant bandwidth per server to
be achieved using 16 NIC ports
FC connectivity: 2 x single port FC HBA having 8 GB/s Port
speed
I/O Slots: 6 x PCI Express slots
Power Supply: N + N Hot pluggable redundant Power Supply
with Redundant Fans.
OS support: Microsoft Windows Server 2003/2008 Standard
/ Enterprise Edition (32-bit /x64 bit)
A2 VMware
01
Management Server
CPU: 2 x Intel Xeon E5620 Processor
RAM: 8 GB ECC DDR3 RDIMMs
Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive
Optical Drive: DVD-Writer
I/O Ports: 2 x USB 2.0 ports
Network: 4 x gigabit network ports
I/O Slots: 3 x PCI Express slots
Power Supply: N + 1 Hot pluggable redundant Power Supply
with Redundant Fans
OS support: Microsoft Windows Server 2003/2008 Standard
/ Enterprise Edition (32-bit /x64 bit)
A3 Backup Server
CPU: 2 x Intel Xeon E5620 Processor
RAM: 16 GB ECC DDR3 RDIMMs
Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive
Optical Drive: DVD-Writer
I/O Ports: 2 x USB 2.0 ports
FC connectivity: 1 x Dual port FC HBA having 8 GB/s Port
speed
Network: 4 x gigabit network ports
I/O Slots: 3 x PCI Express slots
Power Supply: N + 1 Hot pluggable redundant Power Supply
with Redundant Fans
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01
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
OS support: Microsoft Windows Server 2003/2008 Standard
/ Enterprise Edition (32-bit /x64 bit)
A4 Datafeed Server
01
CPU: 2 x Intel Xeon E5620 Processor
RAM: 8 GB ECC DDR3 RDIMMs
Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive
Optical Drive: DVD-ROM
I/O Ports: 2 x USB 2.0 ports
Network: 4 x gigabit network ports
I/O Slots: 3 x PCI Express slots
Power Supply: N + 1 Hot pluggable redundant Power Supply
with Redundant Fans
OS support: Microsoft Windows Server 2003/2008 Standard
/ Enterprise Edition (32-bit /x64 bit)
A5 Firewall
01
Management Server
CPU: 2 x Intel Xeon E5620 Processor
RAM: 8 GB ECC DDR3 RDIMMs
Internal HDD 2 x 300 GB 10 K RPM mirrored SAS disk drive
Optical Drive: DVD-ROM
I/O Ports: 2 x USB 2.0 ports
Network: 4 x gigabit network ports
I/O Slots: 3 x PCI Express slots
Power Supply: N + 1 Hot pluggable redundant Power Supply
with Redundant Fans
OS support: Microsoft Windows Server 2003/2008 Standard
/ Enterprise Edition (32-bit /x64 bit)
For all of the above listed
parameters to be met:
S/N Specification
1. Remote System
Management
Option
2. Warranty & Support
Servers (i.e. A1-A6), following are the common specifications
Description
The Servers should have Remote System Management port with
the following functionalities:
- Entirely managed remotely including remote power on-off
- Virtual media over a web browser and should support graphical
console access for the server
- Complete Hardware based Remote Administration from a
standard web-browser with Event logging, detailed server status,
Logs, Alert Forwarding, virtual control, remote graphical console,
Remote Power Control / Shutdown
-Virtual Floppy and CD for Remote boot and configuration
- SSL Encryption Security
3 Years 24 x 7 support with 6 Hrs. CTR
As part of the migration services, vendor are required to do V2V (Virtual to Virtual) migration
for 34 Servers and P2V (Physical to Virtual) migration for 15 Servers. List of the Servers & its
configuration will be provided to the vendor upon successful qualification.
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
B) Storage:
S/N
SAN Storage Description
B1 SAN Storage for VMware
Infrastructure
Qty Minimum Configuration Requirements
.
01 Capacity: 9 TB usable space with RAID level 6
using 450 GB, 4 Gbps, 15K rpm, FC Disks
Scalability: 90 or above Disk Drives
RAID : should support combination of RAID
levels 0,1,5 & 6
SAN disk controllers: Dual Active-Active controller
with 4 x Front End-ports and 4 x Back End ports
per controller. Storage array should be provided
with minimum 4 GB of data cache per controller
iSCSI support: Yes
Cooling systems: Redundant Hot Swappable
Cooling FAN (N+1)
Power supply: N +1 Redundant Power supply
Management Software: GUI based / web enabled
administration interface for management,
configuration & performance monitoring
OS Support: VMware ESX 3.5 or above, Microsoft
Windows Server 2003/2008 (32-bit x86 /x64 bit)
Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR
C) SAN Switch:
S/N
Description
C1 SAN switch for connecting
VMware Host Servers, Backup
Server & Tape Library
Qty Minimum Configuration Requirements
.
02 Ports: 16 ports activated, scalable up to 24 ports
FC Cables: 16 nos. 5 mtr LC-LC cables per switch
Performance: 8 Gbps
Protocol support: Fibre channel
Management: Web Tools, Enhanced Group
Management (EGM)
Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR
D) Network Switch:
S/N Description
D1 10 Gigbit Network switch to
connect Server I/Os
CCIL-Confidential
Qty. Minimum Configuration Requirements
02 Ports:
3 nos. of 10Gigbit uplink ports with SFP+ &
transceiver
3 nos. of 1 Gigbit uplink ports with RJ45
16 nos. of downlink 10 Gigbit ports
Cables: Relevant network cables
Management: Web Tools, Enhanced Group
Management (EGM)
Warranty: 3 Years 24 x 7 support with 6 Hrs. CTR
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
E) VMware Software License/Support Requirements:
S/N
License/Support Description
E1 VMware ESX Server
Enterprise Edtn SW Lic
E2 VMware Infrastructure support
E3 VCMS Management Server
SW Lic
E4 VCMS support
E5 VMware Infrastructure
implementation & Migration
Qty.
License/Support
Requirements
12 24x7 support, SnS, 3 years
12
01 24x7 support, SnS, 3 years
01
------------
F) Rack:
S/N Rack Description
F1 Server Racks (OEM Racks)
Qty. Minimum Configuration Requirements
02 - Should support 42 Units
- Should support Fan cooling Mechanism
- Should Door locking mechanism
- Appropriate PDU’s for the above infrastructure
- 1U Rackmount 15” inch TFT keyboard and
trackball
- Should be provided with castor wheels
- Front and rear doors should be perforated
- 3 Years of Warranty with 24 x 7 support with 6
Hrs. CTR
G) KVM Switch:
S/N KVM Description
G1 IP KVM switch
Qty. Minimum Configuration Requirements
02 - Should be provided with 16 ports necessary
cables and connectors for all the 16 ports
- Should support PS/2, USB, VGA ports
- Should support TCP/IP
- 3 Years of Warranty with 24 x 7 support with 6
Hrs. CTR
H) Tape Library:
S/N Tape Drive Description
H1 Ultrium Tape Library
CCIL-Confidential
Qty. Minimum Configuration Requirements
01 Recording Technology: LTO-Ultrium 4 Read /
Write support
Compressed Capacity: 1.6 TB
No. of drives: 2
Attachment: Fiber
Transfer Rate: 570 GB/Hr.
Buffer size: 128 MB
Warranty: 3 Years 24 x 7 support with 6 Hrs.
CTR
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
I) Backup Solution
The objective of having Backup Solution is to backup critical server data on Tape. The
Servers to be backed up will be Physical as well as Virtual Machines (VMware Environment).
Vendor should meet the following key features / functionalities for the Backup Solution:
- It should be able to backup the data from the VM environment & should be
backed up at the file level
- It should have ability to perform LAN-free backup of Virtual Machines (VMs)
- It should provide the granularity for File Level and Full data set level restoration of
data
- The proposed backup software should support migration of data from previous
Tape technology to a newer technology.
- It should have capability to configure automated backups with customized
frequency based scheduling based on the backup policy.
- It must have an integrated RDBMS as the catalogue that can store the information
about the Archived data.
The solution should have a capability to define Backup Policies centrally.
(Note: To meet the above listed features/functionalities, if the vendor has any specific
configuration requirements in terms of the back backup server hardware or the backup
device, the vendor may include the same in their proposal.)
As part of Backup Solution, vendors are required to quote their licensing structure, the list of
Servers to be incorporated in Backup solution will be provided to the vendor upon successful
qualification.
**********
CCIL-Confidential
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Annexure – II
Scope of Work
The Statement of Work (“SOW”) describes the following Services / Work to be delivered to
Clearing Corporation Of India Ltd (“CCIL”) at Dadar site:
 Hardware Installation / Configuration
 VMware Infrastructure Implementation & Migration
 Backup Solution Implementation
In addition to the above services, Vendor should also provide Backup Software operation
Training
The following shall constitute parameters for acceptance of the Hardware Installation /
Configuration, VMware Infrastructure implementation and Backup solution implementation at
Dadar site.
 Hardware Installation / Configuration:
Vendor shall perform the following activities as part of the Physical Hardware Installation
Configuration:
- Unpacking the hardware equipment and inspecting it for any physical damage
prior to installation.
- Rack installation:
o Mounting related hardware (such as rails, brackets and tray) onto the rack
o Verifying Power Socket
o Verifying Fan Cooling mechanism
- Server/Storage Installation:
o Rack mounting the Server/Storage hardware Equipment
o Attaching required cables, adapters (such as power cable, network,
keyboard, mouse, and video).
o Powering up the server/storage and ensure that it boots up and operates
with no visible fault indicators.
o Verifying that the server/storage has all the proper firmware revisions, and
updating the firmware as needed
o Performing basic hardware utility diagnostics and testing on the server
and internal components.
o Configuring hardware RAID functionality, if it is not pre-configured
- Switch/KVM Installation:
o Rack mounting the Equipment
o Attaching required cables
o Powering up the devices and ensuring that there are no visible fault
indicators
o Verifying that the device has all the proper firmware revisions, and
updating the firmware as needed
o Performing basic hardware utility diagnostics
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
 VMware Infrastructure Implementation & Migration:
-
Installation & Configuration of VMware Operating System
Installation & Configuration of VMware management Server
Installation / Configuration of SAN Infrastructure viz. SAN storage configuration,
LUN creation, SAN switch zoning
Configuration of 10G network switch as per CCIL’s network architecture & VLANs
Planning & performing complete migration of 34 virtual machines & 15 physical
servers
Creation of 2 Virtual Machines (VM) as a new server requirement.
Installation, Configuration, testing and demonstration of VMotion.
Installation, Configuration, testing and demonstration of VM DRS.
Installation, Configuration, testing and demonstration of VMware High Availability
(VMware HA).
Installation, Configuration, testing and demonstration of Virtual Consolidated
Backup
Documentation of the setup
 Backup Solution Implementation:
Vendor shall perform the following activities as part of Backup Solution Implementation:
-
Complete Installation & Configuration of Backup software on the backup Server
Installation & Configuration of Backup software agents on the servers listed in
Section 5 - Annexure – I
Providing a demonstration of key features & functionalities of the Backup
Software
Providing complete hands-on training on backup Software operations, if required,
vendor can propose the training at their labs
**********
CCIL-Confidential
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Annexure-III
Technical Specifications Offered
Vendor shall furnish all the listed Technical Specification details as per the given
below format. Other than the listed parameters, if the Vendor has any additional
specification parameters to add, then kindly append the same in the existing table
format.
(Note: Vendor shall ensure that the Technical Specifications details to be furnished
here are meeting the minimum configuration details provided by CCIL in Annexure -I)
Servers:
S/N
A1.
Server Details
VMware ESX
Servers
(VMware Host
Server for
hosting VMs)
A 2.
VMware
Management
Server
CCIL-Confidential
Specifications
Configuration Details
Make/Model:
Processor
Chipset
Front side bus
Memory
DIMM Slots
Cache
Internal Hard disk Drive
RAID support
Optical Drive
FC connectivity
I/O slots
I/O Ports
Network ports
High Availability features
Future Expandability
Options
Supported OS
Form Factor
Power supply
Warranty
Qty: 03
Make/Model:
Processor
Chipset
Front side bus
Memory
DIMM Slots
Cache
Internal Hard disk Drive
RAID support
Optical Drive
I/O slots
I/O Ports
Network ports
High Availability features
Supported OS
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
A 3.
Backup Server
A 4.
Datafeed
Server
A 5.
Firewall
Management
server
CCIL-Confidential
Form Factor
Power supply
Warranty
Qty: 01
Make/Model:
Processor
Chipset
Front side bus
Memory
DIMM Slots
Cache
Internal Hard disk Drive
RAID support
Optical Drive
I/O slots
I/O Ports
Network ports
High Availability features
Supported OS
Form Factor
Power supply
Warranty
Qty: 01
Make/Model:
Processor
Chipset
Front side bus
Memory
DIMM Slots
Cache
Internal Hard disk Drive
RAID support
Optical Drive
I/O slots
I/O Ports
Network ports
High Availability features
Supported OS
Form Factor
Power supply
Warranty
Qty: 01
Make/Model:
Processor
Chipset
Front side bus
Memory
DIMM Slots
Cache
Internal Hard disk Drive
RAID support
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Optical Drive
I/O slots
I/O Ports
Network ports
High Availability features
Supported OS
Form Factor
Power supply
Warranty
Qty: 01
Storage:
S/N
B1
Storage
Details
SAN Storage
for VMware
Infrastructure
Specifications
Configuration Details
Make/Model:
Total Capacity
Usable Capacity
No. of Disks
RAID levels supported
SAN disk controllers
SAN disk controllers
cache
Supported drives &
Scalability
iSCSI support
Form factor
Fans & Power supplies
Management Software
Supported OS
Warranty
Qty: 01
SAN Switches:
S/N
C1
Switch Details
SAN switch for
connecting
VMware Host
Servers,
Backup Server
& Tape Library
CCIL-Confidential
Specifications
Make/Model:
Performance
No. of active Ports
Protocol support
Form Factor
Media Types & Length
Management
Warranty
Qty: 02
Configuration Details
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Network Switches:
S/N
D1
Switch Details
10 Gigbit
Network
switch to
connect
Server I/Os
Specifications
Make/Model:
Performance
No. of Uplink Ports
(SFP+ & RJ45)
No. of Downlink Ports
Protocol support
Form Factor
Media Types & Length
Management
Warranty
Qty: 02
Configuration Details
VMware Software License/Support:
S/N
E1
E2
E3
E4
License/Support
License/Support Offerings
details
VMware ESX Server
Enterprise Edtn SW Lic
VMware Infrastructure
support
VCMS Management
Server SW Lic
VCMS support
Qty.
12
12
01
01
Server Racks:
S/N
F1
Rack Details
Server Racks
(OEM Racks)
Specifications
Make/Model:
Dimensions (HxDxW)
Max. no. of Units
Cooling options
PDU option
TFT keyboard and
trackball option
Rack Wheel option
Locking option
Industry Standard
Support
Certifications
Warranty
Qty: 02
Configuration Details
KVM Switches:
S/N
G1
KVM Details
Specifications
IP KVM switch Make/Model:
Device Connections
Connector port options
Cable length
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Configuration Details
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Scan Interval
TCP/IP Support
Dimensions
Warranty
Qty: 02
Tape Library:
S/N
H1
Tape Library
Details
Ultrium Tape
Library
Specifications
Configuration Details
Make/Model:
Recording Technology
Compressed Capacity
Transfer Rate
Buffer size
Encryption Capability
Accessories provided
Warranty
Qty: 01
Backup Solution
S/N
I1
I2
License/Support
details
Backup Software Lic
Backup Software
Support
License/Support Offerings
Qty.
*********
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Annexure-IV
Format for Commercial Proposal
Vendor shall furnish commercials details in the following format:
S/N
Product Description
Qty
Unit Price
(Rs.)
Total (Rs.)
A1
VMware ESX Servers
03
A2
VMware Management Server
01
A3
Backup Server
01
A4
Datafeed Server
01
A5
Firewall Management Server
01
B1
SAN Storage VMware Infrastructure
01
Sub-Total
C1
SAN Switches
02
D1
Network Switches
02
Sub-Total
E1
VMware ESX Server Enterprise Edtn SW Lic
12
E2
VMware Infrastructure support
12
E3
VCMS Management Server SW Lic
01
E4
VCMS support
01
E5
VMware Infrastructure implementation & Migration cost
Sub-Total
F1
Server Racks
02
G1
KVM Switches
02
Sub-Total
H1
Tape Library
I1
Backup Software Lic cost
I2
Backup Software support cost
I3
Backup Solution Implementation cost
Sub-Total
Total
VAT
Octroi
Service Tax
Total Amount ( All Inclusive)
**********
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
5: Procedure / Instructions for submitting Proposal
5.1 Envelope Format:
-
Pre-qualification Eligibility Criteria along with the supporting documents (1 copy)
in one sealed cover.
-
Technical Proposal (1 copy) in one sealed cover.
-
Commercial Proposal (1 copy) in one sealed cover.
Each hard copy set viz. “Pre-qualification Eligibility Criteria”, “Technical Proposal” and
Commercial Proposal of the RFP should be enclosed in separate sealed covers
super-scribing “Pre-qualification”, "Technical Proposal" and Commercial Proposal”
respectively.
The covers containing Pre-qualification, Technical Proposal and the Commercial
Proposal should be put in another single sealed envelope super-scribed
“Implementation of Windows Servers & VMware Infrastructure at CCIL premises in
Mumbai- Dadar (West)”.
(Note: Prices should not be indicated in the Pre-qualification and Technical Proposal.)
Each copy of the RFP should be a complete document and should be bound as a
volume. The document should be page numbered and appropriately flagged and
must contain the list of contents with page numbers. Different copies must be bound
separately. Any deficiency in the documentation may result in the rejection of the
Proposal.
The Vendor is expected to examine all instructions, forms, terms & conditions, and
scope of work in the RFP Document and furnish all requisite information as stipulated
herein.
5.2 Eligibility criteria
Vendors should be meeting all the requisite prequalification criteria as detailed in
section
3
5.3 Technical Proposal
The Technical Proposal, besides the other requirements of the RFP, shall comprise
the following:
-
Hardware configuration / specifications should be meeting the minimum
requirement as detailed in section 5-Annexure- I.
-
Scope of Work as detailed in section 5 Annexure- II.
-
Specifications of the Hardware required as detailed in section 5-Annexure- III.
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
-
Manpower Details as in section 6.9.6
-
Deviations from the RFP Terms & Conditions as in section 6.9.7
5.4 Commercial Proposal
The Commercial Proposal, besides the other requirements of the RFP, shall
comprise of the following:
Commercial Proposal as detailed in section 5 Annexure IV
The vendor shall indicate in the template prescribed, the unit rates and total Proposal
Prices of the equipment / services, it proposes to provide under the Contract. Prices
should be shown separately for each item as detailed in RFP Document. In absence
of said information, a proposal may be considered incomplete and be summarily
rejected.
It must be clearly understood that the Scope of Work is intended to give the Vendor
an idea about the order and magnitude of the work. It shall be the responsibility of
the Vendor to fully meet all the requirements of the Scope of Work. If during the
course of execution of the project any revisions are required to meet the goals of
Scope of Work; changes shall be carried out within the current price without any
impact to the CCIL.
The Invoicing should be made in accordance with applicable tax norms. The prices
should be excluding taxes and other charges as may be applicable in relation to the
activities proposed to be carried out.
Prices quoted in the proposal must be firm and final and shall not be subject to any
upward revisions. CCIL reserves the right to negotiate the prices quoted in the
proposal to effect downward modification. The Proposal Prices shall be indicated in
Indian Rupees (INR) only.
Prices in any form or by any reason should not be revealed before opening the
Commercial Proposal, failing which the offer shall be liable to be rejected.
5.5 Proposal Validity
Proposals shall remain valid for 90 days from the last date of submission. A proposal
valid for a shorter period may be rejected as non-responsive. CCIL reserves the right
to request the Vendor to extend the validity of the proposal through official
correspondences.
5.6 Local Site Conditions
It will be incumbent upon each Vendor to fully acquaint himself with the local
conditions and other relevant factors at the proposed site which would have any
effect on the performance of the contract and/ or the cost. The Vendors are advised
to visit the proposed Site at their own cost.
The Vendor is expected to make a site visit to the proposed Site facility to obtain for
himself on his own responsibility all information that may be necessary for preparing
the proposal and entering into contract. Obtaining such information shall be at
Vendor’s own cost.
5.7 Proposal Evaluation
Pursuant to the pre-qualification criteria, Vendors will be short-listed for technical
proposal. Technical proposals will be considered only for the Vendors who succeed
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
the prequalification criteria.
CCIL will review the technical proposal of the short-listed Vendors to determine
whether the technical proposals are substantially responsive. Proposals that are not
substantially responsive are liable to be disqualified at the discretion of CCIL
CCIL will first evaluate the technical proposal followed by commercial proposals.
5.8 Liability of the CCIL:
CCIL will not be liable to pay expenses or losses which may be incurred by any
Vendor direct or indirect in preparing and or submitting this RFP. No responsibility will
be attached to any officer of CCIL for premature opening or the failure to open a RFP
not properly addressed and identified.
The Vendors are required to submit the Prequalification, Technical and Commercial
Proposal as per the prescribed formats. This section provides the outline, content and
the formats that the Vendors are required to submit in their Technical and
Commercial Proposals.
5.9 Format for proposal submission:
6.9.1
Prequalification Check list (For placing in separate envelope)
S/N
Document
Attached (Y/N)
Description
Supporting documents for year of incorporation
and nature of Business should be enclosed
Completion certificates in the format as detailed in
sec – 6.9.3 duly signed by the customer
A copy of MOU between OEM and vendor
Relevant part of Audited Annual Report showing
turnover and profitability.
A declaration by the Vendor for providing
a) Facility to provide 24*7 support with inventory
available in India.
b) Immediate telephonic support / onsite support
within four hours, if required.
6.9.2
Profile of Vendor (Use additional sheets, if required)
Company Name:
Principal Business Activity:
Year of Incorporation:
(Supporting document for registration & year of incorporation should be enclosed)
Head Office
Address:
CCIL-Confidential
Tel. No:
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Fax No:
Email Address:
Regional Office
Address:
Tel. No:
Fax No:
Email Address:
Area / Office
Address:
Tel. No:
Fax No:
Email Address:
Place / Location from where project phase & subsequent maintenance support would
be provided:
Address:
Tel. No:
Fax No:
Email Address:
Year of commencement of operation:
6.9.3
Experience Details.
Client List: For Windows / VMware Infra & Backup Solution Implementation
S/N
Name,
Address,
of the
Client
Contact
No. /
email, of
client
reference
Details of work
done for
Windows /
VMware Infra &
Backup Solution
Contract
Value
Work
Commencement
Date
Work
Completion
Date
1.
2.
Note: Above information shall be supported with completion certificate from the
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
customer.
6.9.4
User Feedback.
The Vendor shall submit User Feedback from clients for whom they have carried out
jobs of similar nature covering data centre commissioning with a contract value
indicated in earlier format
(User Feedback should be furnished for at least all the client listed in section 6.9.3
above along with proof of each of the work orders executed and completion certificate
from the clients for whom these works have been carried out. Incomplete feedback
without client's address, signature etc. will not be considered for evaluation)
Parameter
Excellent
Good
Feed back Ratings
Satisfactory
Poor
Implementation of
Windows / VMware Infra &
Backup Solution as per the
requirement.
Adherence to Delivery
Schedules of material
Adherence to time
schedule
Overall feed back about
Implementation of
Windows / VMware Infra &
Backup Solution
Support during Warranty
(Put check in boxes for applicable ratings)
6.9.5
Escalation Matrix:
Escalation
Severity
Matrix for
Implementation
of Windows /
VMware Infra Level 1
& Backup
Solution
CCIL-Confidential
Time
Immediate
Level 2
After 2 Hrs.
Level 3
After 4 Hrs.
Responsibility
Site Engineer
Project Manager
Director / owner
Contact Details
Name:
Office No.:
Mobile No.:
Email id.:
Name:
Office No.:
Mobile No.:
Email id.:
Name:
Office No.:
Mobile No.:
Email id.:
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
6.9.6
Manpower Details.
The Vendor should provide a detailed resource deployment plan to ensure that
technically qualified staff is available to deliver the project.
The Vendor should provide the summary table of details of the manpower that will be
deployed on this project for implementation along with CVs
S/N
Type of
Resource
No. of
Resource
Key
Responsibility
Qualification
& Certification
Area of
Experience
and years
Project Manager
Technical Head
Other Engineers
6.9.7
Deviation from RFP terms and Conditions
S/N
Section
Clause No
Page No
Deviation and
Variation
Remark
..
Note:
If any deviations from technical specifications are warranted, reasons for such
variation should be specified.
Whether such variations add to improvement of the overall performance of the
systems, if any, should be specifically mentioned and supported by relevant technical
documentation as required above.
CCIL-Confidential
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Commercial Proposal Letter
To,
The Chief Technology Officer,
The Clearing Corporation of India Ltd,
6th Floor, Trade Wing ‘C’ Kamala City,
Lower Parel, Mumbai
Sub: “Implementation of Windows Servers / VMware Infrastructure at CCIL
premises in Mumbai-Dadar (west)”
Sir,
We, the Vendor, having read and examined in detail all the RFP documents in
respect of the subject work, do hereby propose to provide services as specified in the
RFP documents number, CCIL/IT/VR/10/027 dated June 17, 2010 as under
Price and Validity
All the prices mentioned in our RFP are in accordance with the terms as specified in
the Tendered documents. All the prices and other terms and conditions of this RFP
are valid for a period of 90 calendar days from the date of opening of the RFP.
We hereby confirm that our RFP prices include all taxes.
We hereby agree that if any income tax, surcharge on Income Tax, Professional and
any other corporate Tax is altercated under the law, we shall pay the same.
Pricing
We further confirm that the prices stated in our proposal are in accordance with your
Instruction to Vendor included in RFP documents
Qualifying Data
We confirm having submitted the information as required by you in your Instruction to
Vendor. In case you require any other further information/ documentary proof in this
regard before evaluation of our RFP, we agree to furnish the same in time to your
satisfaction.
Proposal Price
We declare that our Proposal Price is for the entire scope of the work as specified in
the Schedule of Requirements and RFP documents. These prices are indicated in
respective columns of Format of Commercial Proposals along with our response to
RFP.
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RFP for Implementation of Windows Servers / VMware Infrastructure at Dadar
Submission of Performance Bank Guarantee
We hereby declare that in case the contract is awarded to us, we shall submit the
contract performance guarantee bond valid for 3 years in the form prescribed by
CCIL.
We understand that our RFP is binding on us and that you are not bound to accept a
RFP you receive.
Thanking you,
Yours faithfully,
(Signature of the Vendor)
Printed Name
Designation
Seal
CCIL-Confidential
Page 27 of 27
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