We look after your WAN

Evolve MRS
We look after your
WAN
p
Simplify the
day-to-day
management of
your network and
get the bonus of
visibility right
across your IP
VPN.
Key benefits
•• Provides end-to-end
management of your Optus Evolve IP VPN, even at the smallest sites.
•• Delivers true end-to-end
QoS for optimal
performance of your converged applications.
•• Comprehensive visibility of your Optus Evolve IP VPN through enhanced network and application reporting.
•• Frees up IT staff to focus on business applications, rather than running the WAN.
Optus Evolve MRS (Managed Router Service)
is available to Optus Evolve IP VPN customers
seeking a fully managed Wide Area Network
(WAN) service by Optus.
With Optus Evolve MRS, Optus supplies and
manages the Customer Edge (CE) routers
that connect each of your sites to the Optus
Evolve network. Optus uses the monitoring
functionality in these routers to provide
inputs into a comprehensive data collection
and reporting solution that reveals the true
performance of your WAN. The enhanced
reporting capabilities provided with Optus
Evolve MRS include true end-to-end Quality
of Service (QoS) and Network Based
Application Recognition (NBAR) reporting.
We’ll handle the management
Optus Evolve MRS moves the demarcation
point from the WAN interface of the Network
Terminating Unit (NTU) of the Optus Evolve
IP VPN to the internal Ethernet connection of
the CE router. This means that Optus takes
responsibility for managing the whole WAN,
freeing your IT staff to focus on managing
other aspects of your business. This service
is also helpful if you have remote sites where
skilled technology staff are not available.
Moving, Adding or Changing sites (MACs),
changing application priorities and
troubleshooting are managed by the Optus
Business Service Desk, who specialise in
understanding the complete workings of
Optus Evolve IP VPNs.
Enhanced reporting, better
understanding
Another tool available with Optus Evolve
is the self diagnosis tool, which is used for
network testing in the core. This tool is used
to select various source and destination
routers on the IP VPN and perform tests that
enable you to understand exactly where a
delay is occurring.
Quality of Service end-to-end
As IP networks are accepted as a platform
for convergence, businesses are increasingly
dependent on IP transport for different types
of data, including time-sensitive data such as
voice. These converged applications require
differentiated and stringent performance
parameters in order to operate in an
acceptable manner.
The Optus eCare Portal captures data from
a number of network elements, including
the Optus Evolve MRS CE routers on your
sites and shadow routers in the core and
Provider Edge (PE). This data is used to
measure true end-to-end QoS performance.
It is not possible to obtain this single
integrated reporting view from an external
reporting solution.
With Optus Evolve MRS you will have access
to reporting via the Optus eCare web
Optus normal realm
with MRS
•• Flexibility - available
as an add-on module to
the Optus Evolve IP
VPN.
•• Available with a range of Cisco® routers to suit different situations.
portal which provides reporting for both the
performance of the network and application
usage. For example, when a bottleneck arises,
it’s simple to identify why it is occurring and
what traffic is creating it. The reporting also
delivers data used for Class of Service (CoS)
rules: for example, knowing which application
is using what amount of bandwidth at what
times during the day provides you with the
information you need to work with Optus to
optimise your network settings.
Fibre Access
Office
Router
Optus normal realm
of management
NTU
Optus Evolve
Network
Office
Router
NTU
DSL Access
Evolve® MRS
Optus Evolve MRS specifications
Routers supported
he Optus Evolve MRS service is offered with the following range
T
of Cisco ISR router models selected to suit your business needs:
•• C
isco 1941 – an Ethernet router that provides a high-speed VPN
solution for small to medium-sized business sites
•• C
isco 867VAE – an ADSL and Ethernet router that provides a
high-speed VPN solution for small business sites
•• C
isco 2921 routers – a high-performance router that supports
voice and advanced services for small to medium-sized business
sites
•• C
isco 888 and 888G – SHDSL Ethernet routers that provide a
high-speed VPN solution for small business sites
•• C
isco 3945E router – a high-performance router that supports
voice and advanced services for large business sites.
Report
Link Report
QoS reports for six
classes of service
Each instance of
QoS metric based
on link at PE router,
with class and
direction(input or
output)
End-to-end
reporting
CPE reports
NBAR
Service detail
Device detail
Metric/Displayed Field
Description
Value
Link
Link ID
Link name
CE State
Whether it is managed or unmanaged
Unmanaged or
managed
Throughput (in)
Traffic from customer to PE router
kbit/s
Throughput (out)
Traffic to customer from PE router
kbit/s
Link availability
Availability on the interface at PE router (up/down)
Green-red bulb
Class
Link ID and the link CoS
Link name + class
Pre policy
Volume of each CoS before application of policy
kbit/s
Post policy
Volume of each CoS after application of policy
kbit/s
Drop rate
Dropped traffic as a proportion of entire link speed
%
Jitter
Jitter from CE to CE
%
Delay
Delay from CE to CE
ms
Round trip time (RTT)
Response time from CE to CE
ms
Packet loss
Packet loss from CE to CE
%
CE/site availability
Physical ability of CE router (up/down)
Green/red bulb
CPU utilisation
CPU utilisation
%
Memory utilisation
Memory utilisation
%
Link utilisation (out)
Traffic flow from CE router
kbit/s
Link utilisation (in)
Traffic flow to CE router
kbit/s
Utilisation (in)
Utilisation for each protocol
%
Utilisation (out)
Utilisation for each protocol
%
Throughput (out)
Accumulative volume traffic for each protocol
kbit/s
Throughput (in)
Accumulative volume traffic for each protocol
kbit/s
Inbound traffic distribution
Application traffic report for Cisco NBAR monitored protocols
Pie chart (kbit/s)
Outbound traffic distribution
Application traffic report for Cisco NBAR monitored protocols
Pie chart (kbit/s)
Inbound packet distribution
Application traffic report for Cisco NBAR monitored protocols
Pie chart (kbit/s)
Outbound packet distribution
Application traffic report for Cisco NBAR monitored protocols
Pie chart (kbit/s)
Application usage
Application traffic report for Cisco NBAR monitored protocols
Pie chart (kbit/s)
Port speed
Interface speed at PE router
kbit/s
% per class of service
CoS % allocated as per customer request
% against service
Router type
Cisco router model
Router type
Operating system
IOS version
IOS information
Graphical representation of reports, planned/unplanned outage information fault information, network trending
Other related
functionalities
Self diagnosis RTT test tool
ms, dropped packets
Filtering capacity
Down services to float to top
Backend settable thresholds
Down services to float to top
1800 555 937
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