1. Mobile device specifications
SmartCam+
iOS
English
Now, you can directly monitor your SmartCam D1 with your
mobile device, using the SmartCam application.
Download the application from the App Store and install it
on your mobile device.
™™Application keywords: "Wisenet SmartCam", "Wisenet",
"Wisenet SmartCam+", "SmartCam+"
Hardware / Operating System
OS
CPU
RAM
Network
Video codec
Recommended smartphone
Recommended tablet PC
3-1. If you press <Yes>, it will move to
the login page.
Specifications
- iOS 8.0 or higher
- 2.5GHz or higher
User ID
- 2GB or higher
Password
- Mobile devices with a Wi-Fi or 3G/LTE
wireless communication function
Login
Forgot User ID or Password?
- H.264
- iPhone 6s
- iPad Pro
Create account
functions may not work properly depending on the
JJ `` Some
manufacturer of the mobile device.
3-2. If you press <No>, it will move to
the sign-up page.
4. Enter member information.
email address is used to look
MM `` Your
up your user ID or password. Be
2. Subscription and registration of SmartCam D1
1. Launch the Wisenet SmartCam+ application
after downloading it.
careful not to forget it.
5. After reading the terms and
conditions, press the <Create
account> button.
Create account
User ID
8-14 alphanumeric characters
Password
Confirm Password
10 to 14 alphanumeric characters
Name
e-Mail
You must check and agree with the Terms of Service Use and
Privacy Policy in order to join.
Terms of Services
Privacy Policy
Create account
2. A pop-up window will be
displayed, asking you to indicate
whether you have a SmartCam
account or not.
6. When the member subscription
window pops up, press the
<OK> button.
Cancel
Create account
Hanwha135
8-14 alphanumeric characters
••••••••••
••••••••••
10 to 14 alphanumeric characters
Hanwha kim
Welcome.
You have successfully signed in.
Please register a product.
test133@hanwha.com
Welcome.
You must check and agree with the Terms of Service Use and
OK
Cancel
Privacy Policy in order to join.
Do you have a SmartCam ID?
Yes
No
Terms of Services
Privacy Policy
Create account
Cancel
Register using a wireless device
a product that has been registered and used, press <Register a
MM `` For
product in use> and follow the directions.
9. When the next window pops
up, move to Wi-Fi Setup for
Smartphone.
12. Connection of the SmartCam D1
to the router is made.
the SmartCam D1 LED is
MM `` When
blinking, it is searching for a
7. Press <Doorbell>.
Which product would you like to register?
2
Home
Camera
Access to product
Go to iPhone setting and enable Wi-Fi.
wireless router.
When the SmartCam D1 is
connected to the router, the LED
illuminates in blue; when the
SmartCam D1 is connected to the
server, the LED illuminates in green.
3
Wi-Fi Setup
Select which Wi-Fi the product
should connect to.
1:56
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Please wait for a moment
Others
Cancel
Wi-Fi : DIRECT-CAM-XXXX
PW
Doorbell
a name that contains the last
MM `` Select
4 digits of the product serial
8. Press and hold the Wi-Fi button
until the LED turns yellow.
``
number.
.
10. Select ‘DIRECT-CAM’ and enter
your password.
Register a product in use
(Last 4 digits of the serial number)
: smartcam
*Return back to the app to continue setup.
SettingsWi-Fi
Wi-Fi
13. Enter <Name> and <Password>
and then press <OK>.
Set the product name and
password for security.
DIRECT-CAM-06XK
Product name
CHOOSE A NETWORK......
Password
ARGUSSTATION06XK
When password entry is requested,
enter ‘smartcam’.
Setting a password
Confirm Password
echostock2
It is recommended to set product password different from the
account password.
iptime25
Other...
Ask to Join Networks
Known networks will be joined automatically. If no
known networks are available, you will have to manually
select a network.
1
Preparing registration
Connect the product to the power source
according to the video above and press and hold
down the Wi-Fi button on the product until the
LED light turns yellow.
OK
11. Select your home Wi-Fi network
and enter the password.
••
The LED is yellow.
••
: After a password is
entered and verified, it is
connected to the wireless
router.
: It is connected to the
wireless router without any
password.
•• Others : This is used when
no router to connect with
the SmartCam D1 has been
found, or when a hidden SSID
is connected.
3
Wi-Fi Setup
Select which Wi-Fi the product
should connect to.
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Others
14. Press <OK> to complete the
registration.
on the smartphone
MM `` Depending
default settings, the SmartCam D1
may not be registered.
If this is the case, please check the
Help and try again.
Setting a password
Set the product name and
Please snap password
on the product
cover and secure at
for security.
the bottom it by using the provided screw.
Product name
Password
Confirm Password
It is recommended to set product password different from the
account password.
Your product has been
successfully registered.
OK
OK
15. Activate it to use the Face
Recognition function. When someone
is at the gate, it recognizes the person
based on his/her face, saves the
image to the Cloud server and sends
a push notification.
face recognition function may
JJ `` The
not be available depending on the
``
Privacy Policy in the country in
which you live.
If buildings or natural background
features such as trees appear
similar to faces, they may be
misrecognized as a human face.
3. Summary on main screen
4. Monitoring
Main screen
a
b
Front Door 12:38 pm
Looks like "Colin" from your
Interest Group is at the "front door"
d
e
Front door
Face recognition
Captures and identifies a person’s facial features to
alert you whenever the person is at the front door.
Tap toggle switch to enable/disable feature.
1. Press the camera to be
monitored on the main screen.
MM ``
Download time may vary
depending on the policies or
network connection conditions of
your network provider.
Front door
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Face recognition
Note: Make sure to check the video feed when you receive a
facial recognition alert. False alerts may occur depending on the
surrounding environment, backlight conditions, and position of the
product. These variables may affect the product’s ability to accurately
identify the person’s facial features.
You are solely responsible to comply with all applicable local laws
and regulations.
OK
a
b
16. Congratulations!
Settings are complete. Now, you
can view the SmartCam D1 Live.
f
g
c
Number
Menu
Camera
Name
c
Camera List
Editor
d
Face
Recognition
e
Do not
Disturb
f
g
Description
If this icon is selected, the menu screen will appear.
Live Video
a b
c
Display the doorbell name.
Edit (Delete) Cameras.
Register the faces of friends or family members as favorite
faces.
If a favorite face is detected, it may send an alarm or
enable two-way communication.
No events except doorbell push notifications will be notified
to users for a certain period.
Camera Setup Setting doorbells is available.
Add Camera
Events
Register any camera additionally.
d
Events
Number
a
Home
b
Information
c
d
e
Settings
Manual
Recording
(Cloud)
Capture
e i f
g
Description
h
Tap to exit out of the current live feed and return to the
main page.
Provides descriptions of icon functions.
Set up each camera.
Records video for 30 sec. when enabled.
Saves images captured from a live video.
Number
f
Description
Shows the quality of the currently connected video. Press it to
change to a different quality level.
`` It is possible to select high/medium/low video quality.
Refer to the camera product manual for resolution, frame
Select image
rate and recommended bandwidth for each quality level.
quality
`` It may be possible to connect the video in Relay Mode
depending on the wireless network speed, the
smartphone performance, and the Internet service
provider's policy. For more details, refer to "Relay Mode".
g
Speaker
h
Two-way
Audio
i
Event
Bidirectional Audio
Zoom function control
You can also zoom in by stretching the image on
the screen using two fingers. To zoom out, pinch
on the screen.
Drag on the screen in any direction to reveal
hidden parts of the image that could not seen due
to the screen magnification.
Adjust the SmartCam D1 speaker volume.
A microphone is activated to enable a two-way audio function
between doorbell and smartphone.
`` For more details, refer to "Two-way Audio".
Checks events in the timeline.
Events
1. If the Two-way Audio [
] icon is pressed, it will be
] icon during the conversation.
changed to a [
2. Talk into the smartphone microphone.
multiple users access the same camera, the bidirectional
MM `` When
audio is controlled by the first accessing user.
``
``
Audio is not supported in Relay Mode. For more details, refer to
"Relay Mode".
If you cannot hear any sound, check the volume control.
zoom magnification ratio is displayed in the Digital Zoom Box of
MM `` The
the upper right screen. Up to 4 is supported.
Relay Mode
If the network conditions are poor or unstable, a function is
provided that enables you to watch video in Relay Mode.
When connected in relay mode, the video play time will be
limited to 7 minutes and audio and high-quality images are not
supported in order to ensure a smoother image quality.
UPnP of the router is not set, the connection may operate in
JJ `` When
Relay Mode. The setup method may different depending on the
``
router model used. Please refer to the router user manual.
When the SmartCam D1 is connected to a duplicately installed router
or when the wired/wireless network is unstable, the connection may
operate in Relay Mode.
5. SmartCam D1 List
1. Move up and down on the main
screen of the product to be
monitored.
6. SmartCam D1 Setup
Front door
1. Press the [
] icon on the
main screen of the camera to be
monitored.
•• Timezone : Current region is selected.
•• Image encrypting : Encrypts transmitted video.
•• Chime bell type : Select the chime type used with the
SmartCam D1.
door 2
door 2
SmartCam D1 Registration and Deletion
type MUST match the actual
JJ `` Chime
chime used. Selecting a Mechanical
or Electrical without actually having
that type installed may damage the
SmartCam D1.
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Hi there! I'm Rimo.
I look forward to giving you daily updates.
2. Moves to the setup menu.
1. To register the camera, press the [ ] icon.
Go to the camera registration step.
3. Press the [
•• Status LED : You can turn SmartCam D1 LEDs On/Off.
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Hi there! I'm Rimo.
I look forward to giving you daily updates.
2. Press the [
•• Daylight Saving Time : If you live in a Daylight Savings
Time zone, select this option.
Front door
•• Firmware Version : You can
check the current version and
the latest distributed version
and even make updates.
Front door
doorbell
] icon to delete a registered camera.
MM ``
Hi there! I'm Rimo.
I look forward to giving you daily updates.
] icon.
General
Video
Event
Wi-Fi
Notification
Wireless Chime
door 2
1. Press <General (
•• Camera name : Use a
SmartCam D1 name to easily
identify the SmartCam D1.
•• Change password : The
previous SmartCam D1
password is changed.
•• Time : Current time of the
SmartCam D1 is set.
Change password
You MUST check your chime type and
2017-07-01 04:13:13
set for the same.
If you try out for Mechanical or Electrical
setting without
actuallyEastern
havingTime
the (USA
chime
(GMT-05:00)
&
Canada)
installed, the product may get electric
damage.
Time
Time zone
Status LED
No chime bell
Image encrypting
Mechanical
Electronic
Chime bell type
No chime bell
OK
Firmware Version
Cancel
v1.00_170711
Camera default
Delete camera
though the doorbell is reset, the face information saved in the
MM `` Even
server will be maintained.
)>.
2. Configures the default SmartCam
D1 settings.
Apply
doorbell
•• Camera default : Initializes the doorbell to its default
settings except for the network settings, which will
remain the same.
Hi there! I'm Rimo.
I look forward to giving you daily updates.
General
When there is new firmware
available, a window pops open
while a camera is selected from the
camera list, and you can proceed
with the camera firmware update.
General
Camera Name
General
Apply
Camera Name
doorbell
Change password
Time
Time zone
2017-07-01 04:13:13
(GMT-05:00) Eastern Time (USA &
Canada)
Status LED
Image encrypting
Chime bell type
No chime bell
Firmware Version
v1.00_170711
Camera default
Delete camera
•• Delete camera : Press to delete a registered SmartCam D1.
3. Press <Apply>.
the SmartCam D1 initialization, data stored in the smartphone
JJ `` During
is not deleted.
Video Setup
1. Press <Video (
Event Setup
)>.
1. Press <Event
2. Configures the SmartCam D1 video settings.
N.V.
a
Number
b
c
d
•• Human detection : Detects
humans identified in the
screen.
LDC
e
f
Description
Sets IR Night Vision.
Enable <Night Vision> so that the camera can switch
automatically to night vision mode.
a
Night Vision
b
Date Display The date and time are displayed on the live screen.
c
Brightness
Adjustment
>.
2. Configures various events.
WDR
Screen image brightness can be adjusted.
d
Flip/mirror
Video image direction is inverted up and down or left and
right.
e
WDR
Compensates bright area by darkening it, and dark area by
brightening it.
f
LDC
Enables/Disables image distortion compensation.
Motion zone setup
-- Sensitivity : The higher
the sensitivity, the higher
the probability of event
occurrence.
If an alarm does not occur
when there is a human, set
the sensitivity higher.
If false alarms occur, reduce
the sensitivity if possible.
Events
Apply
Sensitivity
Motion zone
Abnormal sound detection
Sensitivity
Getting surrounding noise
100
50
0
Sirens, screams and glass breaks are detected.
Face recognition
You are solely responsible for complying with all
applicable local laws and regulations.
Event alert
-- Motion zone : Human is detected only in a certain area.
•• Abnormal sound detection : It detects three sounds
(siren, scream and glass breaking sound) separately, and
sends push notifications to the user.
-- Capture surrounding noise : The camera detects
ambient noise for five seconds and marks it in a graph.
If it is an unusually noisy or quiet environment, adjust
the base level of the graph to adjust for abnormal
sound sensitivity.
-- Sensitivity : Sound higher than a base level is detected
as an event. If the event you want is not detected,
lower the base level.
If false alarms occur, increase the base level.
•• Face recognition: This recognizes and saves the
characteristics of a human face, and sends a notification
when a visitor approaches.
•• Event alert : When an event is detected, a notification is
sent.
-- Human detection/Abnormal sound detection/Interested
faces : When an event is detected, a notification is
sent.
-- Bell notification : Sends a notification when the bell is
ringing.
3. Press <Apply>.
Delete All
Apply
Human detection
1. Press <Motion Zone>.
2. Move to the motion zone mode.
3. Draw boxes in areas of interest within the SmartCam D1's
view.
``
Up to 3 motion zones can be set.
``
Human is detected only in the setting area.
4. Tap <Apply> when done.
``
The motion zone function works only when human detection is
activated. Activate human detection in <Setup> - <Event Setup>.
If you want to delete a selected region, press <Delete All>
and then press <Apply>.
If you want to exit from motion zone setup mode, press the
< > icon.
``
If a human zone is deleted while human detection is activated, human
are detected in every zone.
MM `` Motion zone is supported only in lateral mode.
Wi-Fi Setup
1. Press <Wi-Fi (
)>.
A list of the wireless routers that
can be detected by the product is
displayed.
2. The wireless router connected
to the SmartCam D1 can be
changed.
there are many obstacles such as
MM `` Ifwalls
(materials and number of
``
``
``
Notification Setup
Wi-Fi
Wi-Fi
Please select product‘s Wi-Fi network.
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Others
obstacles), or the location of
installation is too far from the router
(e.g. installed on the first floor and
the router is on the second floor or
basement level), then receiving
video may be difficult due to the weak Wi-Fi signal.
Change the location of the product and/or the router, and increase its
sensitivity for better use.
If the doorbell is connected to power, the internal battery is charged.
This enables it to be used for a while even if the power line is
disconnected. Check the receiving sensitivity and video receiving
status by moving the doorbell closer to the router.
If you cannot move the router, then install a WiFi Extender, replace
the router with a higher performance WiFi router, or ask the internet
service provider to increase the speed.
As a WiFi Extender will increase the WiFi signal reach distance, it is
better to install it near to the router. If it is far from the router, the
signal cannot be received consistently.
1. Press <Notification (
7. Do not Disturb
)>.
2. Tap the toggle to enable/disable
e-mail notifications.
3. Configures a transmission email
account that will be used to send
Push notifications.
4. Press [+] to enter the e-mail
address(es) for receiving
notifications of detected events.
Notification
Apply
Notification
Email (receiving) setup Maximum of 5
Send
Need to verify camera with the Google account before enabling
email alerts.
MM `` You can add up to 5 e-mail addresses.
)>.
3. Select a chime bell sound for the
doorbell.
10min
Hi there! I'm Rimo.
20minforward30min
60min
90min
I look
to giving you
daily updates.
Wireless Chime
Apply
A1
Bell
Events
RING tone 1
RING tone 2
None
5
120min
During the time selected, all types of notification
will be disable except for Bell alerts.
OK
Cancel
Hi there! I'm Rimo.
I look forward to giving you daily updates.
7. Press <Apply>.
2. Connect any compatible
SmartCam model to set up a
wireless chime bell through the
camera.
Front door
door 2
6. After you copy the certification code and paste it into the
code input box, press <Send>.
1. Press <Wireless Chime (
] icon on the main
3. Press <Apply>.
Google account authentication
5. Press <Google Account
Certification> to receive a
certification code from the email
account.
Wireless Chime Setup
1. Press the [
screen.
2. Select time by dragging.
Email (sending) setup (Google)
Enter code
All alarms will be disabled for a certain period of time, with the
exception of the bell alarm.
8. Face Recognition
All faces
If the SmartCam D1 recognizes
faces surrounding the gate, it will
automatically save and display their
images on the app.
The number displayed below each
face picture indicates the number of
detections. Up to 100 face pictures
can be saved. After that, the older
pictures will be overwritten.
Merging faces
Face recognition
1. Press [
Drag a person whom you want to be notified from,
and drop him or her to this area.
105
1
1
1
1
1
16
1
1
8
All faces (13/100)
1
Cancel
Interested faces
-- 30 sec. Manual Recording
-- Export videos to your phone
All faces (4/100)
1
Our cloud service include the in-app features and the following
below. These features are only available with a SmartCloud paid
subscription plan.
-- Event Recording
2
104
1
17
Recommend the use of face
recognition as additional
information when an image shows
for detected events.
1
Free 15-day SmartCloud trial are available for first time
subscribers only. For more information about SmartCloud
subscription plans, visit http://mysmartcamcloud.com.
Event Playback
Of the videos that have been saved to the SmartCloud, you can
see videos that have been recorded due to event occurrences.
1. Press a face.
16
1
recognition is not available in
JJ `` Face
Illinois, US.
Merge
Name settings and check recorded video
Face recognition
16
2. Select the face(s) you want to
save and then press <Merge>.
``
1
Interested faces
2. If any faces in the Favorite group
are detected, a push notification
will be sent to your device, and
face clip will display the push
notification until you check the
message.
] icon.
3. Press <Apply>.
All faces (6/100)
2
SmartCloud Features
“Merge” allows for more accurate face recognition.
Interested faces
17
1. Drag the faces of people you
want to receive notifications
about to the Favorite faces.
9. Playback
1. Press "Events" at the bottom of
the live screen to access the Event
Playback screen.
playback is available only for
JJ `` Event
the Owner's account.
2. Designate a name and check
the recorded video where
the selected faces have been
detected.
mailman
Check the Smartcam account with
which the camera was initially
registered.
Live
2017-08-29
11:50 12:0012:1012:20
12:30 12:40
12:14
3
D1
2017-07-14 13:43:53.794
16
16
1
1
1
1
1
1
Deleting faces
1. Press [
] icon.
2. Press <Delete> after selecting a face to be deleted.
3. Press <Apply>.
Human detection
12:09:03
Human detection
11:40:35
Human detection
11:39:18
2. If Date is pressed, the saved event
date will be displayed on the
calendar.
Touch the [ ,
] icon on
both ends of the calendar’s year/
month indicator to navigate to the
previous/next month.
3. Select a date to search.
Playback video download
6. Select an event from the
searched event list.
Video data will be played.
••
2017. 08
S
M
T
W
T
F
S
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
2017-08-23
27
28
29
30
31
1
2
라이브
13:40
13:5014:0014:10
14:30
12:14
3
4
5
6
7 14:20
8
9
Face recognition
13:59:45
Human detection
13:59:43
Human detection
13:47:06
/ : Play back or pause the
video.
Live
13:40 13:5014:0014:10
14:20 14:30
14:07
Face recognition
14:06:50
Face recognition
14:06:26
Human detection
14:06:24
5. Press the [
] icon and select
event types that you want to
search.
can only select event types
MM `` You
from the event list when there are
All
saved event types.
Bell
Face
recognition
Live
Human
detection
2017-08-23
Abnormal
sound
Manual
13:40
13:5014:0014:10
14:20 14:30
12:14
detection
Recording
Face recognition
14:06:50
Face recognition
14:06:26
Human detection
14:06:24
3. Downloaded video is stored on
the smartphone.
of playback may
MM `` Smoothness
depend on the wireless network
``
2017-08-23
2. Push the [
] icon.
Video recorded at the chosen time
is downloaded.
•• Video playback : The video in
the specific period is played by
dragging the timeline.
``
4. A time zone that contains events
is displayed on the timeline.
1. Video can be downloaded while
the recorded video is played.
speed, the smartphone
performance, or the Internet service
provider's policy.
may be impossible
MM `` Downloading
when the network is unstable or
00:07
00:30
Playback of a recorded video cannot be requested by two persons at
the same time.
Depending on the network environment, the playback function may
not be supported.
``
``
multiple users are attempting
access.
If a video download is not completed
within 10 minutes, it will fail.
00:07
The video download section is up to 30 seconds, and may vary
depending on the storage condition.
00:30
10. Menu
1. Push the [
screen.
Notice
] icon on the main
Information
Push the [
] icon.
You can find notices on SmartCam.
Front door
2. Move to the menu screen.
Push the [
] icon.
You can modify your account
information or cancel your
membership.
Notice
Front door
Account
Hanwha135
User ID
Name
Hanwha kim
e-Mail
test133@hanwha.com
Change password
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Front door
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Hanwha135
Press the [
] icon.
You can find Q&A on SmartCam.
Download and refer to the user
manual.
My Plan
Push the [
] icon.
You can check the expiry date of the
SmartCloud and products being
used.
Help
My Plan
Your subscription
Cancel membership
Help
User manual
Search
What are the recommended operating systems and
mobile devices?
Are there any precautions I should take when installing
the mobile app?
I can't log in.
SmartCloud Elite Plan
I have forgotten my user ID or password.
Your subscription will automatically
I'd like to change my password or email address.
To modify the plan, visit SmartCloud.
Can I make multiple accounts with a single email
address?
renew on 20717-07-17
8by
You are signing up for SmartCloud.
How many cameras can I use with a single account?
93d
There is an account already existed. Only one account
can be a subscriber to the SmartCloud.
Hk80ap
Register to cloud service.
SmartCloud Plan includes
Event Recording upon
1) Human detection
2) Face recognition
3) Abnormal sound
4) Bell
Software information
Push the [ ] icon.
You can check the information of the
current software version.
I can't retrieve the camera serial number.
I can't retrieve the router.
Do the router setting affect camera registration?
Alarm Setup
If you push the [
alarm.
] icon, you can turn off the smartphone push
MM `` When it is turned ON/OFF, the event set to the camera will remain.
Logout
1. Push the [
2. Press <OK>.
] icon.
move using Go Back, you are
MM `` Ifnotyoulogged
out and the App is
About
terminated.
Front door
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Are you sure you want to log out?
Front door
OK
Cancel
Version:
v.2.00
Created Date
:
2017. 08. 25
Copyright:
Hanwha Techwin
: This software uses FFmpeg
under LGPL v2.1
Software License
Hi there! I'm Rimo.
I look forward to giving you daily updates.
Hanwha135
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