Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB
M.-Nr. 10 661 460
Contents
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washing machine ........................................................................ 14
Control panel ......................................................................................................... 14
Touch display and sensors.................................................................................... 15
Main menu............................................................................................................. 15
Examples on how to operate the machine............................................................ 17
Before using for the first time ............................................................................ 19
Inserting detergent cartridges ............................................................................... 20
Setting up the washing machine ........................................................................... 22
Starting the calibration programme.................................................................. 23
TwinDos................................................................................................................ 24
Washing environmentally and economically .................................................... 25
Energy and water consumption ............................................................................ 25
Detergent............................................................................................................... 25
When drying with a tumble dryer .......................................................................... 25
ECO Feedback ...................................................................................................... 26
1. Prepare the laundry......................................................................................... 27
2. Select a programme........................................................................................ 28
3. Select programme settings ............................................................................ 29
4. Load the washing machine............................................................................. 32
5. Add detergent .................................................................................................. 34
TwinDos................................................................................................................. 34
CapDosing............................................................................................................. 34
Detergent dispenser drawer .................................................................................. 36
6. Start the programme - the end of a programme .......................................... 37
Degree of soiling ................................................................................................. 38
Garment care label symbols............................................................................... 39
Spinning................................................................................................................ 40
Programme chart ................................................................................................ 42
Programme sequence......................................................................................... 48
2
Contents
Changing the programme sequence ................................................................ 51
Cancelling a programme ....................................................................................... 51
Interrupting a programme...................................................................................... 51
Changing a programme......................................................................................... 51
Adding or removing laundry after the programme has started ............................. 52
Safety lock............................................................................................................. 53
ProgrammeManager ........................................................................................... 54
Intensive ................................................................................................................ 54
ECO ....................................................................................................................... 54
Extra gentle ........................................................................................................... 54
Extra quiet ............................................................................................................. 54
AllergoWash .......................................................................................................... 54
Options ................................................................................................................. 56
Steam smoothing  .............................................................................................. 56
Short...................................................................................................................... 56
Rinse hold.............................................................................................................. 56
Pre-wash ............................................................................................................... 56
Water plus ............................................................................................................. 56
Extra rinse.............................................................................................................. 56
Delay start ............................................................................................................ 58
Favourite programmes........................................................................................ 60
Washing assistant ............................................................................................... 62
Mixed items.......................................................................................................... 63
Miele@home......................................................................................................... 64
Detergent ............................................................................................................. 66
The correct detergent............................................................................................ 66
Water softeners ..................................................................................................... 66
Dispensing aids ..................................................................................................... 66
Fabric conditioner and liquid starch ...................................................................... 66
Miele recommended detergents ........................................................................... 67
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010...... 68
Cleaning and care ............................................................................................... 71
Cleaning the drum (Hygiene info) .......................................................................... 71
External casing and fascia panel........................................................................... 71
Cleaning the detergent dispenser drawer ............................................................. 71
3
Contents
TwinDos maintenance ........................................................................................... 73
Cleaning the compartments ............................................................................. 73
Cleaning the water inlet filter ................................................................................. 74
Problem solving guide ........................................................................................ 75
The programme does not start.............................................................................. 75
The following fault messages appear in the display and the programme stops... 76
The following fault messages appear in the display at the end of the
programme ............................................................................................................ 77
A message about the TwinDos System has appeared in the display ................... 79
Problems with TwinDos ......................................................................................... 80
General problems with the washing machine ....................................................... 81
An unsatisfactory wash result ............................................................................... 83
The door will not open........................................................................................... 84
Opening the door in the event of a blocked drain outlet and/or power failure ..... 85
After sales service............................................................................................... 87
Repairs .................................................................................................................. 87
Warranty: U.K. ....................................................................................................... 87
Warranty: Other countries ..................................................................................... 87
Optional accessories............................................................................................. 87
Installation and connection ................................................................................ 88
Front view .............................................................................................................. 88
Rear view............................................................................................................... 89
Installation surface ................................................................................................ 90
Transporting the washing machine to its installation site...................................... 90
Removing the transit bars ..................................................................................... 90
Re-fitting the transit bars....................................................................................... 92
Levelling the machine............................................................................................ 93
Screwing out and adjusting the feet................................................................. 93
Building under a continuous worktop/ in a kitchen run.................................... 94
Washer-dryer stack .......................................................................................... 94
The water protection system................................................................................. 95
Connection to the water supply ............................................................................ 97
Connection to the drainage system ...................................................................... 99
Electrical connection U.K. ................................................................................... 100
Technical data.................................................................................................... 101
Data sheet household washing machines........................................................... 102
Consumption data ............................................................................................. 104
Note for test institutes ......................................................................................... 105
4
Contents
Settings .............................................................................................................. 106
Language  ......................................................................................................... 107
TwinDos............................................................................................................... 107
Degree of soiling.................................................................................................. 109
Time of day.......................................................................................................... 110
Buzzer volume..................................................................................................... 110
Keypad tone ........................................................................................................ 110
Consumption....................................................................................................... 110
Code.................................................................................................................... 111
Temperature unit.................................................................................................. 111
Display brightness............................................................................................... 111
Display switch-off setting .................................................................................... 111
Machine switch-off setting .................................................................................. 112
Display maximum load ........................................................................................ 112
Memory ............................................................................................................... 112
Longer pre-wash Cottons.................................................................................... 112
Soak duration ...................................................................................................... 113
Gentle action ....................................................................................................... 113
Reduce temp. ...................................................................................................... 113
Water plus level ................................................................................................... 113
Maximum rinse level............................................................................................ 113
Suds cooling........................................................................................................ 114
Low water pressure ............................................................................................. 114
Anti-crease .......................................................................................................... 114
Delay start ........................................................................................................... 114
Optional accessories ........................................................................................ 115
Detergent............................................................................................................. 115
Specialist detergents........................................................................................... 115
Fabric care........................................................................................................... 116
Additives.............................................................................................................. 116
5
Caring for the environment
Disposal of the packing material
Disposing of your old appliance
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Electrical and electronic appliances often contain valuable materials. They
also contain specific materials, compounds and components, which were
essential for their correct function and
safety. These could be hazardous to human health and to the environment if
disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Recycling the packaging reduces the
use of raw materials in the manufacturing process and also reduces the
amount of waste in landfill sites.
Please dispose of it at your local community waste collection / recycling
centre for electrical and electronic appliances, or contact your dealer or
Miele for advice. You are also responsible (by law, depending on country) for
deleting any personal data that may be
stored on the appliance being disposed
of. Please ensure that your old appliance poses no risk to children while being stored prior to disposal.
6
Warning and Safety instructions
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and damage to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the consequences of incorrect operation.
7
Warning and Safety instructions
Safety with children
 Children under 8 years of age must be kept away from the washing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine unsupervised if they have been shown how to use it safely and recognise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in "Installation and connection"
and "Technical data".
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
 Before connecting the washing machine, ensure that the connection data on the data plate (fuse rating, voltage and frequency) match
the mains electricity supply. If in any doubt, consult a qualified electrician.
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
8
Warning and Safety instructions
 The electrical safety of this washing machine can only be guaranteed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity supply by a multi-socket adapter, extension lead or similar. These do not
guarantee the required safety of the machine (fire hazard due to the
risk of overheating).
 Faulty components must only be replaced by genuine Miele original spare parts. Only when these parts are fitted can Miele guarantee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the warranty.
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
9
Warning and Safety instructions
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The Miele "Water protection system" protects from water damage
provided the following conditions are met:
– the machine is correctly plumbed in and connected to the electricity supply.
– if a fault or damage has been identified, the machine must be examined by a competent person before further use, and repaired if
necessary.
 The water flow pressure must be at least 100 kPa and should not
exceed 1000 kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.
 This washing machine is supplied with a special lamp to cope
with particular conditions (e.g. temperature, moisture, chemical resistance, abrasion resistance and vibration). This special lamp must
only be used for the purpose it is intended for. It is not suitable for
room lighting. Replacement lamps may only be fitted by a Miele authorised person or the Miele Service Department.
10
Warning and Safety instructions
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing
point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.
11
Warning and Safety instructions
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has dissipated.
 The maximum load for this washing machine is 9 kg (dry weight).
See the "Programme chart" for the maximum recommended loads
for individual programmes.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele-shop.com or from Miele. Strictly observe
the instructions on the packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and explosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause damage to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufacturer's instructions carefully.
12
Warning and Safety instructions
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical
assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their
skin coming into contact with detergent.
Accessories
 Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, warranty, performance and product liability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.
13
Operating the washing machine
Control panel
a Touch display
See the next page for more information.
d  sensor
For returning to the main menu. Values set previously are not saved.
b Start/Stop sensor
e Optical interface
For starting the programme selected
For service technicians.
and cancelling a programme once it f  button
has started. The programme selected
For switching the washing machine
can be started as soon as the sensor
on and off. To save energy the washstarts flashing.
ing machine will switch off automatc  sensor
ically 15 minutes after the end of the
The sensor lights up when informaprogramme/anti-crease phase or
tion about the menu in the display is
after being switched on if no other
selection is made.
available.
14
Operating the washing machine
Touch display and sensors
Main menu
The ,  and Start/Stop sensors and
the sensors in the display react to finger
tip contact.
After switching on the washing machine
the main menu will appear in the display.
The display can be scratched by
pointed or sharp objects, e.g. pens.
Only touch the touch display with
your finger tips.
Touching the sensors in the display reveals a list of options or a sub-menu
and also takes you to another menu.
In some instances, if you do not touch
one of the sensors for several seconds,
the display will revert to the previous
menu. You may then need to enter the
settings again.
You access all the important submenus from the main menu.
You can return to the main menu at
any time by touching the  sensor.
Values set previously are not saved.

1
Programmes
2
Favourite programmes
3
Washing assistant
10:30
4
5
<
>
 Programmes
For selecting the wash programme.
 Favourite programmes
You can save up to ten of your own
customised wash programmes.
See "Favourite programmes" for more
information.
15
Operating the washing machine
 Washing assistant
 Mixed items
The Washing assistant guides you step
by step so that you can select the optimum wash programme for your laundry.
Use this programme if you do not have
enough laundry to run a standard programme but you want to wash a few
lightly soiled items with different garment care instructions.
See "Washing assistant" for more information.
The washing machine will use the list of
items to put together a suitable wash
programme.
 Scroll bar
The scroll bar indicates that further options or more text follows.
See "Mixed items" for more information.
The width of the scroll bar changes depending on the length of the option list
or information.
 Settings 
The position of the scroll bar indicates
where you are in a list or piece of information.
 Navigation sensors
You can use the < and > sensors to
scroll through a list or piece of information.
Touch the > sensor to scroll to the
second page of the main menu.

6
Mixed items
7
Settings 
<
16
10:30
>
You can alter the washing machine's
electronics to suit changing requirements in the Settings  menu.
See "Settings " for more information.
Operating the washing machine
Options menu (multiple option list):
Examples on how to operate
the machine
Extras
Option lists
Programmes menu (single option list):

Steam
smoothing
 Short
Programmes
Cottons
Minimum iron
Delicates
Woollens 
Denim
Shirts
 Soak
 Rinse hold
<
>

OK
Touching the < or > sensor scrolls to
the left or right of the list.
<
>
Touching the < or > sensor scrolls to
the left or right of the list.
The scroll bar shows you that further
options are available.
Touch a programme name to select the
wash programme.
The load for the programme selected
will appear in the display.
After a few seconds or if you confirm
with the OK sensor, the display will
change to show the standard menu for
the programme selected.
The  sensor takes you back a menu
level.
The scroll bar shows you that further
options are available.
Touch one or several options to select
it/them.
The option currently selected will be
marked with a .
Touch the option again to deselect it.
The OK sensor activates or saves the
marked option.
17
Operating the washing machine
Setting numerical values
You can set numerical values in some
menus.
Temperature
30
°C
Cold - 90°C
–

+
OK
The numerical value is highlighted in
white. Touching the – sensor decreases
the value and touching the + sensor increases it. The OK is used to adopt the
selected value.
Tip: The values will count upwards and
downwards automatically if you touch
the + or - sensor continuously.
18
Before using for the first time
 Before using the machine for the
first time ensure that it is correctly installed and connected. See "Installation and connection". Also check
that the drain filters are securely
tightened to prevent the risk of water
leaks during use.
Remove the detergent cartridges and the drain hose elbow from the drum
Two detergent cartridges for automatic
detergent dispensing and an elbow
piece for the drain hose are stored in
the drum.
This washing machine has undergone
a complete functional test at the factory and there will be some residual
water in the drum from this process.
Remove the protective foil and
stickers
 Remove
– the protective foil from the door.
– any stickers from the front and the
lid.
 Please do not remove any labels
(e.g. the data plate), visible when you
open the door.
 Pull open the door.
 Take the two cartridges and the elbow piece out of the drum.
 Shut the door with a gentle swing.
19
Before using for the first time
Inserting detergent cartridges
The detergent cartridges removed from
the drum are components of the Miele
2-phase system consisting of:
1. UltraPhase 1 (base detergent)
2. UltraPhase 2 (detergent enhancer)
These detergent cartridges are for
single use only. Replacement detergent cartridges are available to order
from Miele or via the internet at
www.miele-shop.com (see end of this
booklet for details). Empty cartridges
should be disposed of via your local
recycling system.
 Press the TwinDos access panel.
The panel will spring open.
 Drop the panel down.
 Remove the caps from the detergent
cartridges.
20
Before using for the first time
Switch on the washing machine
 Press the  button.
The welcome screen will light up.
Setting the language
You will be asked to select the language
you want for the display. It is possible
to change the language at any time
subsequently via the Settings menu.
 Push the UltraPhase 1 cartridge into
compartment  and the
UltraPhase 2 cartridge into compartment , until they lock into position.
The TwinDos system is now ready for
use.
Sprache
bahasa
malaysia
čeština
dansk
deutsch
english (AUS)
english (GB)

<
>
 Touch the < or > sensor until the
language you want appears.
 Touch the sensor for the language
you want.
The language selected will be marked
with a tick  and the display for setting
the Clock format will appear.
21
Before using for the first time
Setting the clock format
Miele@home
The display indicates that this washing
machine can be connected to the
Miele@home system via a communication module.
Clock format
24 h clock

12 h clock
 Confirm the information with OK.
The display will change to show Setting
up.
 Select the clock format you want.
The clock format selected will be
marked with a tick  and the display for
setting the Time of day will appear.
Setting up the washing machine
Setting the time of day
 Follow the instructions and confirm
the information with OK.
Time of day
More information will appear.
Finally the following message will appear:
12 : 00
 Open the stopcock and run the Cottons
90°C programme without laundry.
–
 Confirm the information with OK.
+
OK
The display will change to show the
main menu.

 Use the – and + sensors to set the
current hour and confirm with OK.
 Set the minutes in the same way and
confirm with OK.
Tip: If you have selected the 12 hour
clock format you can then select am or
pm.
The display will change to show
Miele@home.
22
10:30
Programmes
Favourite programmes
Washing assistant
<
>
Before using for the first time
Starting the calibration programme
For optimum water and energy consumption and excellent wash results, it
is important to calibrate the washing
machine.
The calibration programme has started.
This will take approx. 2 hours.
At the end of the programme the following message will be displayed:
 Set up completed
To do this the Cottons 90 °C must be
started without laundry and without detergent.
No other programmes can be started
until calibration has been carried out.
 Open the stopcock.
 Touch the Programmes sensor.
Programmes
Cottons
Minimum iron
Delicates
Woollens 
Denim
Shirts
<
 Take hold of the door and pull it
open.
Tip: Leave the door slightly open to allow the drum to dry.
>
 Switch the washing machine off with
the  button.
 Touch the Cottons sensor.
Cottons
10:30
1:58 h
Temperature
Spin speed
90 °C
1600 rpm
TwinDos
Prog. Manager
<
>
 Touch the flashing Start/Stop sensor.
23
TwinDos
The washing machine has an integrated
detergent dispensing unit.
The TwinDos system can be used in
two ways:
1. with the Miele 2 Phase System
or
2. with any other liquid detergent and/or
fabric conditioner.
The Miele 2 Phase System
The Miele 2 Phase system uses a base
detergent (UltraPhase 1) and a detergent enhancer (UltraPhase 2). In order
to achieve optimum results, the agents
are dispensed separately during the
wash process. The 2 Phase system
cleans both white and coloured textiles
thoroughly. UltraPhase 1 and
UltraPhase 2 single use cartridges are
available to order from Miele or via the
internet at www.miele-shop.com (see
end of this booklet for contact details).
Liquid detergent/Fabric conditioner
Refillable TwinDos containers are required for liquid detergent and/or fabric
conditioner. These are available to order
from Miele or via the internet at
www.miele-shop.com (see end of this
booklet for details).
24
How TwinDos works
When a programme is selected, the
TwinDos programme setting can be activated for this wash process.
Tip: The washing machine is delivered
pre-set for the Miele 2 Phase system for
hardness range II ().
The settings only need to be changed if
you wish to use a different detergent or
if the water hardness is different.
See "Settings - TwinDos" for more information.
Automatic dispensing cannot be selected with some programmes, depending
on the detergent present in the TwinDos
system. For example, automatic dispensing cannot be activated for the
Woollens programme if the Miele 2
Phase system is being used. This prevents woollen garments being damaged
by a detergent which is not suitable for
washing wool.
Washing environmentally and economically
Energy and water consumption
Detergent
– Water consumption and energy usage are determined by the size of the
load.
To make the most of your machine,
load the maximum dry load for the
programme you are using.
– For precise dispensing use automatic
detergent dispensing.
– When smaller amounts of laundry are
washed, the automatic load recognition system will reduce the amount of
water and energy used.
– Use the Express 20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20 °C). Washing using lower temperature settings will save energy.
– Adjust the dosage to the degree of
soiling of the laundry.
– Do not exceed the amounts of detergent recommended by the manufacturer on the packaging.
When drying with a tumble
dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
– To maintain the hygiene of the machine, carry out a hot wash (60 °C or
above) using powder detergent at
regular intervals. Hygiene info will appear in the display to remind you to
carry out a hot wash.
25
Washing environmentally and economically
ECO Feedback
2. Actual consumption
You can view information about the energy and water consumption of your
washing machine with the ECO feedback
sensor.
You can view the actual energy and water consumption and the cost during
the programme and at the end of the
programme. See "Settings, Consumption" for further information on setting
the cost.
The following information will appear in
the display:
– an estimate of the energy and water
consumption before the programme
begins.
– the energy and water consumption
and the cost during the programme
or at the end of the programme.
 Touch the Change sensor.
 In the standard menu of the programme, select the ECO feedback
sensor.
Consumption
1. Estimate
Energy
 After selecting a programme, touch
the ECO feedback sensor.
Water
The estimated energy and water consumption levels will be displayed as bar
charts.
Estimated consumption
Energy
Water
The more bars () visible, the higher the
energy or water consumption.
The estimate will vary depending on the
wash programme, temperature and any
options selected.
26
Cost
0,5 kWh
23 l
0,27 
The consumption and cost will alter as
the programme progresses.
If the door is opened or the washing
machine has switched off automatically at the end of the programme, the
data will revert to the estimated consumption.
Tip: You can view the consumption
data for the last wash programme (see
"Settings, Consumption").
1. Prepare the laundry
Tip: Badly soiled areas can be pretreated with liquid detergent, stain removers etc. first, following the manufacturer's instructions. With particularly
stubborn stains ask your dry cleaner for
advice.
 Solvent-based cleaners (e.g.
 Empty all pockets.
 Foreign objects (e.g. nails, coins,
paper clips, etc.) can cause damage
to garments and to components in
the machine.
Check the laundry before washing
and remove any foreign objects.
Sort the laundry
 Sort the laundry by colour and by
care label. Most garments have a textile care label in the collar or side
seam.
Tip: Dark textiles often contain excess
dye and should be washed separately
several times before being included in a
mixed load. Always wash whites and
coloureds separately.
Pre-treat stains
 Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
benzine) can damage plastic parts.
When pre-treating garments, make
sure that any plastic parts (e.g. buttons) are protected from cleaning
agent.
 Chemical (solvent-based) cleaning agents can cause severe damage
to the washing machine.
Do not use solvent-based cleaning
agents in this machine.
General tips
– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar
stiffeners, etc. should be removed or
sewn in.
– Close any zips, attach velcro fasteners, fasten hooks and eyes etc. before washing.
– Fasten duvet covers, pillow cases
etc. to prevent small items from being
rolled up inside them.
Do not wash any items in this washing
machine which are specified by the
manufacturer as not washable on the
care label ( symbol).
27
2. Select a programme
The load for the programme selected
will appear in the display.
Switch on the washing machine
In order for the load display to function
correctly, the drum must be empty before the washing machine is switched
on.
 Confirm with the OK sensor or wait a
few seconds until the display
changes to show the standard menu
for the programme.
Cottons
 Press the  button.
The interior drum lighting will come on.
The drum lighting will go out automatically after five minutes.
10:30
2:19 h
Temperature
Spin speed
60 °C
1600 rpm
TwinDos
Prog. Manager
The main menu will appear in the display.
Selecting a programme
<
 Touch the Programmes sensor.
Alternatively you can select a programme via
Programmes
Cottons
Minimum iron
Delicates
Woollens 
Denim
Shirts
– Favourite programmes,
– the Washing assistant,
<
– Mixed items
>
 Scroll with the < or > sensor until
the programme you want appears in
the display.
 Touch the sensor for the programme.
28
>
3. Select programme settings
Temperature
You can alter the pre-set temperature
of a wash programme.
 Touch the Temperature sensor.
 Set the temperature you want with –
and + and confirm with OK.
Spin speed
You can alter the pre-set spin speed of
a wash programme.
 Touch the Spin speed sensor.
 Set the spin speed you want with –
and + and confirm with OK.
If other types of detergent or fabric conditioner are being used, these will appear in the display.
The most suitable detergent will appear in the display, marked with a tick
().
If both the detergent and the fabric
conditioner are suitable (e.g. detergent
for coloureds and fabric conditioner)
then both will be selected.
 Confirm or change the selection.
Automatic dispensing is now switched
on.
TwinDos
You can switch on Automatic dispensing.
Before using TwinDos for the first time
the display will show information
about the factory default settings.
 Touch the TwinDos sensor.
The display will ask you to enter the degree of soiling of the laundry.
See "Degree of soiling" for more information.
 Enter the degree of soiling with the
Light or Heavy sensor and confirm with
OK.
If the Miele 2 Phase System is being
used, a query about the colour mix of
the items will also appear.
 Select For whites or For coloureds.
29
3. Select programme settings
ProgrammeManager
The ProgrammeManager option can
be used to customise the washing
programmes to suit your requirements.
 Touch the Prog. Manager sensor.
 Select the option you want.
ProgrammeManager is switched on.
See "ProgrammeManager" for more information.
Options
You can use the extra options to augment the wash programmes.
 Touch the Extras sensor.
 Select one or several options.
 Confirm with the OK sensor.
The option is selected.
See "Options" for further information.
Stains
In order to clean stained laundry more
effectively you can choose from a list
of various types of stains. The wash
programme will then adapt to the
types of stains selected.
 Touch the Stains sensor.
 Select the type of stains from the list.
You can select a maximum of three
types of stain per wash cycle.
With some stains, helpful information
will also appear in the display when
they are selected.
 Confirm the information with OK.
30
 Confirm selection of the stains with
the OK sensor.
More information may appear in the
display which must be confirmed with
OK.
The selection is saved.
Switching on delay start
You can use delay start to set the finish time or the start time for a wash
programme.
 Touch the Finish at sensor.
 Use the – and + sensors to set the
time you want and confirm with the
OK sensor.
The delay start time is saved. See
"Delay start" for more information.
3. Select programme settings
CapDosing
You can use CapDosing with this
wash programme.
 Touch the CapDosing sensor.
The types of capsules which can be
used with the programme will appear in
the display.
Load / Dosage
After loading the washing machine
you can check the load quantity and
the detergent dosage.
 Touch the Load / Dosage sensor.
The actual load will appear in the display.
 Select the type of capsule you want.
 Confirm with OK.
CapDosing is activated.
The display will change to show the
Dosage menu.
See "5. Add detergent, CapDosing"
for more information.
will not appear if TwinDos or
has been selected for the
main wash cycle.
Dosage
CapDosing
Eco Feedback
You can view information about the
energy and water consumption of your
washing machine with the ECO feedback sensor.
 Touch the ECO feedback sensor.
The estimated consumption will appear
in the display.
See "Washing environmentally and economically, Eco Feedback" for more information.
31
4. Load the washing machine
Open the door
The load display will now appear.
Load
< 25 %
OK
 Take hold of the door and pull it
open.
Check the drum for pets or foreign
objects before loading it with laundry.
The display shows the amount of laundry loaded in the drum as a % (in 25%
steps) of the maximum load permissible
for the programme selected.
 Unfold the laundry and load loosely
into the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Tip: The most efficient use of energy
and water is achieved when a full load
is washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.
32
4. Load the washing machine
Close the door
The display will ask you to enter the degree of soiling of the laundry.
 Enter the degree of soiling with the
Light or Heavy sensor and confirm with
OK.
See "Degree of soiling" for more information.
The degree of soiling will not appear if
TwinDos has already been selected for
the main wash cycle.
The dosage display will now appear.
 Make sure that no items are caught
between the door and the seal.
Dosage
100 %
OK
 Confirm with OK.
will not appear if TwinDos or
has already been selected
for the main wash cycle.
Dosage
 Shut the door with a gentle swing.
CapDosing
33
5. Add detergent
There are several options for adding detergent.
TwinDos
If you selected TwinDos when setting the
programme, detergent will be dispensed automatically for this wash programme.
 Keep capsules out of the reach
of children.
Inserting a capsule
 Open the detergent dispenser drawer.
The detergent dispensed will depend on
which agents have been added to the
TwinDos unit.
CapDosing
If you selected CapDosing when setting
the programme, detergent will be dispensed via the capsule for this wash
programme.
Only one capsule can be selected per
wash programme.
 Open the lid of the / compartment.
Three different types of capsule are
available:

= Fabric care (e.g. fabric conditioner, proofing agent)
 = Additives (e.g. detergent enhancers)

= Detergent (for the main wash
only)
Depending on the setting selected, the
detergent, additive of fabric care agent
will be dispensed via the capsule.
Each capsule contains the correct
amount for one wash cycle.
You can order the capsules online at
www.miele-shop.com or from Miele
(see the end of this booklet for contact
details).
34
 Press the capsule in firmly.
5. Add detergent
The wash programme will dispense the
contents of the capsule at the correct
time.
Water intake to the  compartment
is solely via the capsule.
No additional fabric conditioner may
be added to the  compartment
when using a capsule.
 Remove the empty capsule at the
end of the programme.
 Close the lid and press it firmly shut.
 Close the detergent dispenser
drawer.
For technical reasons a small amount
of water will remain in the capsule.
The capsule is opened by the act of
inserting it in the detergent dispenser
drawer. The contents can run out of
the capsule if you then remove it
from the drawer before it is used.
In this case, dispose of the capsule
and do not re-use it.
35
5. Add detergent
Detergent dispenser drawer
Add detergent in accordance with the
value in the dosage display.
The percentage shown relates to the
amount of detergent recommended by
the manufacturer on the packaging.
40%
= Add slightly less than half
the amount recommended
50%
= Add half the amount recommended
60%
= Add slightly more than half
the amount recommended
75%
= Add three quarters of the
amount recommended
100% = Add the full amount of the
detergent recommended
Take the hardness level of your water
into account.
 Pull out the detergent dispenser
drawer and add detergent to the
compartments as follows:

Detergent for the pre-wash (divide the
total recommended amount as follows:
add ⅓ to compartment  and ⅔ to
compartment )
Too little detergent results in:

Detergent for the main wash, including
Soak, if selected
– Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
/
Fabric conditioner, liquid starch or capsules.
– Greasy particles clinging to laundry.
See "Detergent" for further information.
– Limescale deposits on the heater elements.
Too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– High water consumption (an additional rinse cycle will automatically
switch in).
– A burden to the environment.
36
6. Start the programme - the end of a programme
Starting the programme
 Pull open the door.
 Touch the flashing Start/Stop sensor.
 Remove the laundry.
The door will lock (the  symbol will
appear in the display to show this) and
the programme will start.
The programme status will appear in
the display.
Cottons
1

Temperature
60 °C
Spin speed
1600 rpm
Main wash
2
1:45
Items left in the drum could discolour
other items in the next wash or become discoloured themselves.
Check that all items have been removed from the drum.
10:30
h
Change
Save
The washing machine lets you know
which section of the programme has
been reached  and the programme
duration remaining . If a delay start
time has been selected, then this will
appear in the display.
The drum lighting switches off once the
programme has started.
At the end of a programme
The door is still locked during the anticrease phase and the following will appear alternately in the display: Anticrease and Finished.
The following information will also appear: Press the Stop button, then unload
 Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
Tip: Leave the door slightly open to allow the drum to dry.
 Switch the washing machine off with
the  button.
 If applicable, remove the used capsule from the detergent dispensing
drawer.
Tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
the drum.
 Touch the Start/Stop sensor. This will
unlock the door.
The door unlocks automatically at the
end of the anti-crease phase.
37
Degree of soiling
If you have selected automatic dispensing or loaded the washing machine, the
display will then prompt you to enter the
degree of soiling.
Degree of soiling
– programme duration (with light soiling
the programme duration will be
shorter)
Heavy

OK
You can set the degree of soiling with
the Light or Heavy sensor. Your selection
is confirmed with the OK sensor.
Lightly soiled
No visible dirt or stains. Possibly slight
body odour.
Normally soiled
Visibly dirty and/or just a few slight
stains.
Heavily soiled
Soiling and/or stains clearly visible.
38
– detergent dosage
– rinse water level
Normal
Light
The following parameters will change
depending on the degree of soiling selected:
The degree of soiling cannot be selected for some programmes. These programmes are designed for normally
soiled laundry.
Tip: You can alter the default setting for
the degree of soiling or switch off the
degree of soiling query in Settings (see
"Settings - Degree of soiling").
Garment care label symbols
Washing
Drying
The figure quoted in the bucket is the
maximum temperature the garment
can be washed at. The number of
bars under the symbol indicates the
level of agitation permitted.
The number of dots indicates the drying temperature

No bar under the symbol:
= normal agitation

One bar under the symbol:
= reduced agitation

Two bars under the symbol:
= much reduced agitation

Hot iron (max. sole plate temp.
approx. 200 °C)

Hand wash (if no temperature is
specified, use the lowest temperature or cold)

Medium hot iron (max. sole
plate temp. approx. 150 °C)

Do not wash

Cool iron (max. sole plate temp.
approx. 110 °C).

Normal temperature

Low temperature

Do not tumble dry
Ironing
The number of dots indicates the ironing temperature
Programme selection examples
Programme
Do not steam iron garments
carrying this symbol as this
could cause irreversible damage.
Garment care label
symbols
Cottons


Minimum iron

Delicates


Woollens 


Dry clean only. The letters indicate the type of cleaning agent required.
Silks 


Professional Wet Clean only
Express 20


Do not dry clean
Automatic plus


Do not iron
Professional cleaning
Bleaching

Any oxidising bleaching agent
can be used

Only use an oxygen based
bleach or a non-chlorine bleach

Do not bleach
39
Spinning
Final spin speed
Programme
rpm
Cottons
1600
Minimum iron
1200
Delicates
900
Woollens 
1200*
Denim
900
Shirts
900
Steam care
–
Express 20
1200
QuickPower wash
1600
Automatic plus
1400
Freshen up
–
Dark garments
1200
Down duvets
1200
Outerwear
800
Proofing
1000
Separate rinse
1600*
Starch
1400*
Silks 
600*
Sportswear
1200
Down filled items
1200
Curtains
600
First wash
1200
Pillows
1200
Drain / Spin
1600
Cottons 
1600
Maintenance wash
900
40
Final spin speed in the programme
When a programme is selected the optimum spin speed for that programme
will appear in the display. For programmes marked with a * in the chart,
the optimum spin speed is not the maximum spin speed.
You can reduce the final spin speed.
However, you cannot select a final spin
speed higher than that shown in the
chart.
Rinse and interim spin
There is a spin after the main wash and
between the rinses. A reduction in the
final spin speed will also reduce the interim spin speed. If a spin speed of less
than 700 rpm is selected for the Cottons programme, an additional rinse is
introduced.
Spinning
To omit the final spin (Rinse
hold)
To omit rinse and interim spin
and the final spin
 Select the Rinse hold option. The laundry is not spun after the final rinse
and remains in the final rinse water.
This helps prevent creasing if the
laundry is not going to be removed
from the drum immediately after the
end of the programme.
 Touch the Spin speed sensor.
To start the final spin:
 Select the 0 rpm setting.
After the last rinse, the water will be
pumped away and the anti-crease
phase will switch in.
In some programmes an additional rinse
is introduced with this setting.
 Touch the Change sensor.
 Select Spin speed and set the spin
speed you want.
 Start the final spin with the Start/Stop
sensor.
To end the programme:
 Touch the Change sensor.
 Select Spin speed and set the spin
speed to 0 rpm (no spin).
 Touch the Start/Stop sensor.
The water will drain away.
41
Programme chart
Cottons
cold to 90 °C
Max. load 9.0 kg
Use for
Cotton, linen or mixed fibre fabric, e.g. table linen, towelling, underwear, T-shirts etc.
Notes
– The Cottons 60°/40 °C programme has a shorter programme duration, longer temperature holding times and higher energy consumption than the Cottons / programme.
– Where particularly high levels of hygiene are required please select
a temperature of 60 °C or higher.
Minimum iron
cold to 60 °C
Max. load 4.0 kg
Use for
Synthetic, mixed fibre and easy care cotton.
Note
Reduce the spin speed for fabric which creases easily.
Delicates
cold to 60 °C
Max. load 3.0 kg
Use for
Delicate garments made from synthetic fibre, mixed fibre, rayon and
viscose.
Note
– Deselect the spin for items which crease easily.
Woollens 
cold to 40 °C
Max. load 2.0 kg
Use for
Machine-washable or hand-washable wool or wool blend fabric. If
the care label does not specify a temperature, wash using the cold
setting.
Note
Reduce the spin speed for items which crease easily.
Denim
Notes
cold to 60 °C
Max. load 3.0 kg
– Wash denim inside-out.
– Denim often contains excess dye and may run during the first few
washes. Wash light and dark coloured items separately.
– Close any zips, do up buttons etc. before washing.
Shirts
cold to 60 °C
Use for
Shirts and blouses made of cotton and mixed fibre.
Notes
– Pre-treat soiled cuffs and collars if necessary.
Max. load 2.0 kg
– Wash silk shirts and blouses in the Silks  programme.
42
Programme chart
Steam care
Use for
Max. load 2.0 kg
Reducing the amount of creasing in damp, freshly washed and spun
cotton or linen garments.
The garments must be suitable for drying in a tumble dryer   and
suitable for ironing  .
Notes
– 5-6 shirts make up a load of approx. 2.0 kg.
– Smaller loads give a better result.
– Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place
on a hanger to dry.
– Not suitable for garments made of wool or wool blend fabric.
Express 20
cold to 40 °C
Max. load 3.5 kg
Use for
Cotton garments that have hardly been worn or are only very lightly
soiled.
Note
The Short option is activated automatically.
QuickPower wash
60 °C – 40 °C
Max. load 5.0 kg
Use for
Normally soiled garments which are also suitable for washing in the
Cottons programme.
Note
– A special saturation process and wash rhythm ensure that the
laundry is cleaned particularly quickly and thoroughly.
Automatic plus
cold to 40 °C
Max. 6.0 kg
Use for
Mixed loads of garments suitable for the Cottons and Minimum iron
programmes.
Note
The wash parameters (e.g. water level, wash rhythm and spin speed)
are adjusted automatically in this programme to ensure the best
possible care and wash result for each item.
43
Programme chart
Freshen up
Use for
Max. load 1.0 kg
Dry, clean cotton, linen or mixed fibre garments which are slightly
creased.
The garments must be suitable for drying in a tumble dryer   and
suitable for ironing  .
Notes
– Smaller loads give a better result.
– Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place
on a hanger to dry.
– Not suitable for garments made of wool or wool blend fabric.
Dark garments
cold to 60 °C
Max. load 3.0 kg
Use for
Black and dark items made of cotton or mixed fibres.
Note
Wash inside out.
Down duvets
cold to 60 °C
Max. load 2.5 kg
1 down duvet 2.20 m x 2.00 m
Use for
Quilts, duvets and pillows with feather or down filling.
Notes
– Remove air from the items before washing to prevent an excessive
build-up of foam. To do this either push the items into a narrow
laundry bag to compress them or tie the items together with a
washable strap.
– Observe the instructions on the wash care label.
Outerwear
cold to 40 °C
Max. load 2.5 kg
Use for
Performance outerwear (e.g. jackets and trousers) made from membrane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®
etc.
Notes
– Zip up or close jackets before washing.
– Do not use fabric conditioner.
– If wished, these garments can also be re-proofed using the Proofing programme. Proofing should not be done every time the garment is washed.
44
Programme chart
Proofing
40 °C
Max. load 2.5 kg
Use for
Treating microfibre fabric, skiwear and table linen made from mainly
synthetic fibres to provide a water and dirt resistant finish.
Notes
– The items should be freshly laundered and spun or dried before
proofing.
– For best results, the items should be heat-treated afterwards either
in a tumble dryer or by ironing.
Separate rinse
Max. load 8.0 kg
Use for
Rinsing handwashed items.
Note
Reduce the spin speed for items which crease easily.
Starch
Max. load 8.0 kg
Use for
Starching table cloths, serviettes and workwear.
Notes
– Reduce the spin speed for items which crease easily.
– The laundry should be washed but not treated with fabric conditioner.
Silks 
cold to 30 °C
Max. load 1.0 kg
Use for
Silks and other handwashable fabric with no wool content.
Note
Place tights, bras etc. in a laundry bag.
Sportswear
cold to 60 °C
Max. load 3.0 kg
Use for
Sportswear such as singlets and leggings as well as microfibre and
fleece garments.
Notes
– Do not use fabric conditioner.
– Observe the manufacturer's care label.
45
Programme chart
Down filled items
cold to 60 °C
Max. load 2.0 kg
Use for
Jackets, sleeping bags, pillows and other down-filled items.
Notes
– Remove air from the items before washing to prevent an excessive
build-up of foam. To do this either push the items into a narrow
laundry bag to compress them or tie the items together with a
washable strap.
– Observe the instructions on the wash care label.
Curtains
cold to 40 °C
Max. load 2.0 kg
Use for
Curtains, including net curtains, specified as machine-washable by
the manufacturer.
Notes
– To remove dust, the Pre-wash option is selected automatically.
– For curtains which crease easily, reduce the spin speed or
deselect the spin.
– Remove weights from curtains.
First wash
cold to 40 °C
Max. load 3.0 kg
Use for
New cotton, towelling and synthetic items.
Note
Use this programme to wash any manufacturing residues out of new
items.
Pillows
cold to 60 °C
2 pillows (40 x 80 cm) or
1 pillow (80 x 80 cm)
Use for
Synthetic filled washable pillows.
Note
– Remove air from the pillow before washing to prevent an excessive build-up of foam. To do this either push the pillow into a narrow laundry bag to compress it or tie the pillow together with a
washable strap.
– Observe the instructions on the wash care label.
Drain / Spin
Notes
Max. load 8.0 kg
– Drain only: Select 0 rpm for the spin speed.
– Make sure you select the appropriate spin speed.
46
Programme chart
Cottons
/
Max. load 9.0 kg
Use for
Normally soiled cotton garments.
Notes
– These settings are the most efficient in terms of energy and water
consumption for washing cottons.
– With  the actual wash temperature reached will be lower than
60 °C although the wash performance is the same as with the
Cottons 60 °C programme.
Note for test institutes:
The test programme conforms to EN 60456 and the energy label to Directive
1061/2010.
Maintenance wash
75 °C
Empty
With frequent washing at low temperatures there is a danger of a build-up of
bacteria in the washing machine.
Cleaning the washing machine will significantly reduce bacteria, mould and
biofilm and prevent the build-up of unpleasant odours.
Notes
– Optimum results can be achieved by using Miele machine cleaner.
Alternatively, a universal powder detergent can be used.
– Dispense the machine cleaner or universal detergent directly into
the drum.
– Do not load any laundry. The drum must be empty for the maintenance wash.
47
Programme sequence
Main wash
Rinses
Spinning
Water
level
Wash
rhythm
Water
level
Rinses
Cottons



2-5
Minimum iron



Delicates


Woollens 

Denim
1)2)3)

2-4
2)3)


2-4
2)3)



2



2-4
Shirts



Express 20


QuickPower wash

Automatic plus

2)3)

3-4
3)


1



1




2-4
2)3)

Dark garments



3-5
2)3)

Down duvets



3-4
3)

Outerwear



3-4
3)

Proofing
–


1

Separate rinse
–
–

2

Starch


–
–

Silks 



2

Sportswear



2-3
Down filled items



3-4
Curtains



3-4
First wash



2-3



–
–
–
4)
4)
Pillows
Drain / Spin
3)

3)

3)

3)

3-4
3)

–

2)3)
Cottons 



2-5
Maintenance wash



3
48


Programme sequence
 = Low water level
 = Medium water level
 = High water level

= Intensive rhythm

= Normal rhythm

= Sensitive rhythm

= Ultra sensitive rhythm

= Handwash rhythm

= Carried out
–
= Not carried out
The washing machine has fully electronic controls with automatic load recognition. It takes in the right amount of
water required for the programme depending on the amount of laundry and
its absorbency rate.
The programme sequences shown in
the chart are based on the standard
programme with a full load.
The washing machine programme sequence display shows which stage of
the programme has been reached.
Special features in the programme sequence
Anti-crease:
At the end of the programme the drum
continues to turn at intervals for up to
30 minutes to help prevent creasing.
Exception: There is no anti-crease
phase in the Woollens programme.
The door can be opened at any time
during the anti-crease phase.
1)
A second rinse is carried out when a
temperature of 60°C or above is selected. A third rinse is carried out
when a temperature below 60°C is selected.
2)
An additional rinse is carried out if:
– there is too much foam in the drum
– a spin speed lower than 700 rpm has
been selected
– the spin speed has been deselected
3)
An additional rinse is carried out if:
– the Extra rinse option is selected.
4)
Run-up to spin: A run-up to spin is
carried out before the wash process
begins to deflate down filled items.
Subsequent water intake for the main
wash is through compartment .
49
Programme sequence
Cottons and Minimum iron
Special features
PowerWash 2.0, the washing technique
developed by Miele, is activated in the
Cottons programme with small and medium-sized loads and in the Minimum
iron programme
– Drenching phase
The washing machine will spin a few
times at the beginning of the programme. During spinning, the water
discharged is sprayed back into the
laundry in order to achieve optimum
moisture penetration.
How it works
Conventional washing techniques wash
with more water than the laundry can
absorb. This total volume of water
needs to be heated.
The PowerWash 2.0 washing technique
only uses slightly more water than the
laundry can absorb. The water which
has not been absorbed by the laundry
heats up the drum and the laundry and
is sprayed into the laundry over and
over again. This reduces the amount of
energy used.
Activation
The washing machine calculates the
load at the beginning of the wash programme. PowerWash 2.0 is activated if
the following conditions are present:
– there is a small to medium-sized
laundry load in the Cottons programme and in the Minimum iron
programme.
– the temperature selected must not be
more than 60 °C.
– the final spin speed selected must
not be lower than 600 rpm.
– CapDosing (, ) ) has not been selected for the main wash.
With some options (e.g. Pre-wash,
Water plus) PowerWash 2.0 is not activated.
50
The optimum water level is set at the
end of the drenching phase. If necessary, the washing machine will pump
water away or take in a little more
fresh water.
– Noises during the heating phase
Unusual bubbling noises can occur
while the laundry and the drum are
being heated.
– Use of detergent
Make sure you add the correct
amount of detergent (for smaller
loads).
For optimum detergent application,
use the TwinDos function.
Changing the programme sequence
Cancelling a programme
Changing a programme
You can cancel a programme at any
time after it has started:
After the start of a programme it is no
longer possible to select a different programme.
 Touch the Start/Stop sensor.
 Select Cancel programme.
Temperature
The suds will be pumped away. The
programme is now cancelled. The door
lock will be released.
With the exception of the Cottons programme, it is possible to select a different temperature up to five minutes after
the programme has started.
 Pull open the door.
 Remove the laundry.
If you want to select a different programme
 Close the door.
 Select the programme you want.
 Add detergent to the detergent dispenser drawer, if necessary.
 Touch the Start/Stop sensor.
The new programme will begin.
Interrupting a programme
 Switch the washing machine off with
the  button.
 Switch the washing machine back on
with the  button to continue with
the same programme.
 Touch the Change sensor.
 Touch the Temperature sensor.
 Set the temperature you want with –
and + and confirm with OK.
Spin speed
It is possible to change the spin speed
up until the final spin begins.
 Touch the Change sensor.
 Touch the Spin speed sensor.
 Set the spin speed you want with –
and + and confirm with OK.
Options
It is possible to select or deselect certain options up to five minutes after the
programme has started.
It is not possible to make any changes
to the programme or to cancel it if the
safety lock has been activated.
51
Changing the programme sequence
Adding or removing laundry
after the programme has started
The door cannot be opened, if:
You can add or remove items during the
first few minutes after the programme
has started.
– the programme has reached the Spin
stage.
 Touch the Start/Stop sensor.
The following will appear in the display:
Selection
Cancel
programme
Add laundry
Activate safety
lock
 Touch the Add laundry sensor.
The programme will stop and the door
will unlock.
 Pull open the door.
 Add laundry or remove individual
items.
 Close the door.
 Touch the Start/Stop sensor.
The programme will continue.
Please note the following:
Once a programme has started successfully the washing machine cannot
recognise any adjustment to the load.
For this reason, if laundry is added or
removed after the start of a programme,
the machine will always complete the
programme cycle assuming a full load.
52
– the suds temperature is above 55 °C.
– the water is above a certain level.
If you want to open the door when the
above conditions are present you will
need to cancel the programme.
The safety lock will remain activated if
the temperature in the drum is above
55 °C. The lock will not deactivate until the temperature has dropped to below 55 °C.
Changing the programme sequence
Safety lock
The safety lock prevents the temperature, spin speed or options being altered
during a wash programme.
To activate the safety lock
 Touch the Start/Stop sensor.
 Select Activate safety lock.
Locked
will appear in the display.
The safety lock is activated.
To deactivate the safety lock
 Touch the Start/Stop sensor.
Deactivate safety lock?
will appear in the
display.
 Confirm that you want to deactivate
the safety lock with the Deactivate
sensor.
Unlocked
will appear in the display.
The safety lock is now deactivated.
53
ProgrammeManager
The ProgrammeManager option can be
used to customise the washing programmes to suit your requirements.
Intensive
For hard-wearing laundry that is very
heavily soiled. Cleaning efficiency is increased through more intense mechanical action and the application of more
heat energy.
ECO
This option reduces energy consumption whilst maintaining cleaning efficiency. This is achieved by increasing
the wash duration and at the same time
reducing the wash temperature selected.
Extra gentle
This option decreases mechanical action in order to reduce creasing.
Extra quiet
This option reduces noise levels during
the programme. Use this if you want to
wash during quiet periods (for instance
when children are sleeping). The machine will activate the "Rinse hold" option and not spin. The programme duration is longer.
54
AllergoWash
This option should be used where high
standards of hygiene are required. More
energy is used to lengthen temperature
holding times and more water is used to
increase rinsing efficiency. The items
must be suitable for drying in a tumble
dryer   and suitable for ironing 
.
Not all ProgrammeManager options
are suitable for use with every programme. Please refer to the "Wash
programme chart - ProgrammeManager" on the following page for a list of
suitable programmes.
ProgrammeManager
Wash programme chart - ProgrammeManager
ProgrammeManager cannot be selected with programmes which are not listed in
the chart below.
Intensive
ECO
Extra
gentle
Extra
quiet
AllergoWash
Cottons
X
X
X
X
X
Minimum iron
X
X
X
X
X
Delicates
X
X
X
X
X
Woollens 
–
–
–
X
–
Denim
X
X
X
X
X
Shirts
X
X
X
X
X
Express 20
–
–
–
X
–
Automatic plus
X
X
X
X
X
Dark garments
X
X
X
X
X
Down duvets
X
X
X
–
X
Outerwear
X
X
X
X
X
Proofing
–
–
–
X
–
Separate rinse
–
–
–
X
–
Starch
–
–
–
X
–
Silks 
–
–
–
X
–
Sportswear
X
X
X
X
X
Down filled items
X
X
X
X
X
Curtains
X
X
X
X
X
First wash
–
–
X
X
–
Pillows
X
X
X
X
X
Cottons 
–
–
X
X
X
55
Options
Steam smoothing 
Pre-wash
Steam is injected into the drum at the
end of the wash process. Reducing the
maximum load by 50% will give a better
result. For steam smoothing to work
properly there needs to be a certain
amount of residual moisture still present
in the laundry and so the final spin
speed is adjusted accordingly.
For laundry with large amounts of dirt,
e.g. dust and sand.
The garments must be suitable for drying in a tumble dryer   and suitable
for ironing  .
Soak
For heavily soiled and stained items
with protein stains.
A duration of between 30 minutes and
5 hours in 30 minute increments can be
chosen for the soak process. See "Settings" for more information.
The factory default setting is
30 minutes.
Short
Use this option for light soiling with no
visible staining.
The wash duration is reduced.
Rinse hold
The laundry is not spun after the final
rinse and remains in the final rinse water. This helps prevent creasing if the
laundry is not going to be removed from
the drum immediately after the end of
the programme.
56
Water plus
The water level in the wash and rinse
stages is increased.
You can select by how much the water
level is increased, see "Settings, Water
plus level".
Extra rinse
An additional rinse cycle is carried out
to give a better rinse result.
Not all options are suitable for use
with every programme. You can only
select options which are compatible
with the programme being used.
Please refer to the "Wash programme
chart - Options" on the following page
for a list of suitable programmes.
Options
Wash programme chart - Options
Steam
smoothing
Soak
Short
Rinse hold
Pre-wash
Water plus
Extra rinse
None of the options can be selected with programmes which are not listed in the
chart below.
Cottons
X
X
X
X
X
X
X
Minimum iron
X
X
X
X
X
X
X
Delicates
X
X
X
X
X
X
X
Woollens 
–
–
–
X
–
–
–
Denim
X
X
X
X
X
X
X
X
X
X
X
X
X
X
–
–
–
Shirts
X
1)
1)
Express 20
X
–
X
QuickPower wash
X
–
–
X
–
–
–
Automatic plus
X
X
–
X
X
–
–
Dark garments
X
X
X
X
X
X
X
Down duvets
–
–
–
X
X
X
X
Outerwear
–
X
X
X
X
X
X
Proofing
–
–
–
X
–
–
–
Separate rinse
X
–
–
X
–
–
–
Starch
–
–
–
X
–
–
–
Silks 
–
–
–
X
–
–
–
Sportswear
–
X
X
X
X
X
X
Down filled items
–
–
–
X
X
X
X
X
X
X
1)
Curtains
X
–
–
X
First wash
–
–
–
X
–
X
X
Pillows
–
–
–
X
X
X
X
Cottons 
X
X
X
X
X
X
X
X = Can be selected / – = Cannot be selected /
1)
= Can be deselected
57
Delay start
With delay start you can choose when
you want the programme to start. You
can delay the start of the programme
from 15 minutes up to a maximum of 24
hours, allowing you to make use of
night-time economy electricity rates, for
example.
To begin delay start
 Touch the Start/Stop sensor to begin
delay start.
The door will lock and the following will
appear in the display:
Cottons

To select delay start
The time of day needs to be set for
delay start to work correctly.
 After selecting the programme touch
the Finish at sensor.
Tip: Via Settings you can select a time
for the programme to start at, instead of
finish at. In this case Start at will light up
in the display.
Finish at
Spin speed
1600 rpm
Start at
11: 45
Change
Save
To change delay start
 Select Finish at.
 Select Change the time.
 Now set the time you want and confirm with OK.
+

OK
 Use the + and - sensors to set the
hour and confirm with the OK sensor.
The minutes are now highlighted in
white and can be set.
The minutes entry moves to 00 and
can then be adjusted in 15 minute increments.
 Confirm with the OK sensor.
58
40 °C
 Touch the Change sensor.
11 : 52
–
Temperature
10:30
To begin the programme
straight away
 Touch the Change sensor.
 Select Finish at.
 Select Start now.
The programme will start.
Delay start
To cancel delay start
 Touch the Start/Stop sensor.
The Selection menu will appear:
Selection
Cancel delay
start
Add laundry
Activate safety
lock
 Select Cancel delay start.
The basic programme menu will appear
and the Start/Stop sensor will flash.
Adding or removing laundry
 Touch the Start/Stop sensor.
 Touch the Add laundry sensor.
The door will unlock.
 Pull open the door.
 Add laundry or remove individual
items.
 Close the door.
 Touch the Start/Stop sensor.
Delay start will continue.
59
Favourite programmes
You can save your own customised
wash programmes under names of your
choice.
The saved favourite programmes will be
sorted alphabetically.
To create a favourite programme
There are two ways of creating a favourite programme.
Option 1
 With the main menu showing in the
display, touch the Favourite programmes sensor.
The display will change to show the Favourites menu Favourite programmes.
 Touch the Create sensor.
The Create sensor will not appear if the
maximum number of 10 favourite programmes has already been reached.
The display will change to show the Select a programme menu.
 Select the programme you want.
The display will guide you automatically
through all the further programme settings.
A summary of the selected parameters
will then appear in the display.
60
Tip: If a parameter is not correct it can
be changed. Touch the  sensor repeatedly until the programme setting
you want appears in the display and
then change it.
When all the parameters are correct:
 Select OK.
Option 2
You can save a programme which has
been selected and started as a Favourite programme.
 After the programme has started successfully, touch the Save sensor.
 Enter a name.
Favourite programmes
Entering names/saving favourite programmes
To change a favourite programme
You can enter a name of up to 10 characters.
You can change a saved favourite programme and then save it again under
the same or a different name.
Name:
A
__________
Ä
B
C
123
abc
D
E
F
 Select Favourite programmes from the
main menu.
 Select the Change sensor.
 Select the favourite programme you
want to change.
<Z
G-M>

 Touch the sensor of the first letter of
the word you want to enter.
 Select the same programme in order
to change a few programme settings
or select a new programme.
The display will guide you through all
the further programme settings.
 Add the next characters in exactly the
same way.
To delete a favourite programme
By selecting one of the following symbols you can select upper or lower case
and also delete or change characters:
If you have already saved ten favourite
programmes, you will need to delete
one of these before you can save a new
one.
–  = enter a space
– 123 = enter a number
 Select Favourite programmes from the
main menu.
– abc/ABC = enter letters as lower/upper case
 Select the Delete sensor.
–  = delete all characters
–  = delete the last character
 Select the favourite programme you
want to delete.
 Finally confirm Save.
 Confirm with the Delete sensor and
then with the OK sensor.
The programme will be saved as a favourite.
The favourite programme is now deleted.
61
Washing assistant
The Washing assistant guides you step
by step so that you can select the optimum wash programme for your laundry.
 Touch the Washing assistant sensor in
the main menu.
The display will show a list of types of
textile.
Textile type
Cotton
Cotton +
synthetic
Lightly soiled
Normally soiled
Heavily soiled
 Select the degree of soiling of the
items.
Cotton
Synthetic
Laundry not
Low spin
spun
speed
Wool
Normal spin
speed
<
>

 Touch the sensor for the textile type
which matches your laundry.
Cotton
Light-coloured
Coloured
laundry
laundry
Dark-coloured
laundry
 Select the colour of the items.
62
Cotton
 Select how you want the items to be
spun.
A summary of the selected parameters
will then appear in the display.
 Confirm with the OK sensor.
The programme which has been
tailored to your laundry is ready to start.
Tip: You can add individual programme
settings, e.g. TwinDos before you start
the programme.
Mixed items
Use this programme if you do not have
enough laundry to run a standard programme but you want to wash a few
lightly soiled items with different garment care instructions.
The washing machine will use the list of
items to put together a suitable wash
programme.
Tip: You can add individual programme
settings, e.g. TwinDos before you start
the programme.
The list of items selected will be deleted
at the end of the programme and you
will need to select a new list the next
time you use this programme.
Selecting items
Changing / deleting / displaying the list of items selected
 Touch the Mixed items sensor in the
main menu.
The Item sensor will show how many
articles have been selected.
A list of items will appear.
By touching the Item sensor you can
display the items again, delete or
change them.
Select items
 Swimwear
 Bathrobes
 Bed linen
 Bras / lingerie
<
Changing an item
 Confirm an item which you have
already selected in order to deselect
it.
>
The tick  will go out.
 Select more items.

 Touch the appropriate sensor for your
item of laundry.
The item selected will be marked with
. You can select several items.
 Confirm with the OK sensor.
 You can also change other programme settings, e.g. temperature,
spin speed or delay start.
 Confirm with the OK sensor.
Information regarding the programme
may appear in the display, e.g. use of
detergent.
 Confirm the information with OK.
The washing machine has put together
the optimum programme for these
items.
63
Miele@home
a Miele@home communication enabled appliance
b Miele@home communication stick XKS3000Z or communication module XKM3000Z
c Miele@home communication enabled Master appliance with SuperVision functionality
d Miele@home Gateway XGW3000
e WiFi router
f Connection to a Home automation system
g Smartphone, Tablet PC, Laptop
h Internet connection
64
Miele@home
Please note that the Miele@home and
SuperVision system is currently only
available in selected countries.
This appliance / is network enabled
and can be connected to the
Miele@home system via a communication module or communication stick 
and a conversion kit where required.
The Miele@home system enables network enabled appliances to send information via the household wiring network to a master appliance  such as
an oven with SuperVision functionality,
about their operational status, as well
as information about the progress of the
programme.
Displaying information and controlling appliances
– SuperVision master appliance 
The status of other signed on appliances can be shown in the display of
some network enabled appliances.
– Mobile device 
A PC, Notebook, Tablet PC or a
Smartphone can be used within the
reception area of a household WLAN
 to display status information about
signed on appliances and carry out
certain functions.
– Household network 
The Miele@home system enables
smart living. The Miele@home Gateway  allows other network enabled
appliances to integrate into the
household bus system.
– In Germany, network enabled appliances can be integrated into the
QIVICON Smart Home Platform instead of the Miele@home Gateway
(www.qivicon.de).
SmartStart (depending on household
appliance)
Smart grid enabled appliances can be
started automatically at a time when
electricity costs are favourable or when
a favourable supply of electricity is
available (e.g. from a solar power system).
Optional accessories (depending on
household appliance)
– Communication module XKM3000Z
or communication stick XKS3000Z
– Conversion kit for communication
system XKV
– Miele@home Gateway XGW3000
These accessories are supplied with
their own installation and operating instructions.
Further information
Further information regarding
Miele@home is available on the internet
and in the instruction manuals of the
various Miele@home components.
65
Detergent
The correct detergent
Dispensing aids
All detergents produced for automatic
washing machines are suitable. Follow
the manufacturer's instructions and
dosage recommendations on the packaging.
Use dispensing aids, (e.g. balls) if these
are supplied with the detergent, particularly when using liquid detergent.
For users in Asia:
please use a low foaming detergent
suitable for use in front-loading machines
When purchasing detergent buy refill
packs wherever possible. This helps reduce the amount of waste packaging.
The right amount to dispense
will depend on the following:
– the soiling level of the load
– the quantity of the laundry
– the water hardness level.
Check with your local water supplier
if you do not know the hardness level
in your area.
Water softeners
A water softener can be used to cut
down on the use of detergents in areas
with water hardness levels II and III.
Dispense according to the amount specified on the packaging. First add detergent and then the water softener.
You can then use the recommended
amount of detergent for water hardness
level I.
Water hardness levels
66
Hardness
scale
Hardness level
in mmol/l
German scale
°d
I (soft)
0 – 1.5
0 – 8.4
II (medium)
1.5 – 2.5
8.4 – 14
III (hard)
above 2.5
above 14
Refill packs of detergent
Fabric conditioner and liquid
starch
Fabric conditioner
makes garments soft to handle and
helps prevent static cling when tumble
drying.
Starch
stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed
linen.
Detergent
Miele recommended detergents
Miele detergents and care products have been specially designed for Miele washing machines. They are available to order via the internet at www.miele-shop.com
or from Miele.
Miele
UltraPhase 1 / 2
Miele
Cap 
Miele
Cap 
Miele
Cap 
Cottons

–


Minimum iron

–


Delicates

, , 

–
Woollens 
–
, 
–
–
Denim

–

–
Shirts

–


Express 20

–

–
QuickPower wash

–
–
–
Automatic plus

–


Dark garments

–

–
Down duvets
–

–
–
Outerwear
–

–
–
Proofing
–
–

–
Silks 
–

–
–
Sportswear
–

–
–
Down filled items
–

–
–
Curtains

–
–

First wash

–

–
Pillows

–
–
–
Cottons 

–


Mixed items

–

–
 Recommended
 Sport
 SilkCare
–
 Down
 Fabric conditioner
 Outdoor
 Reproofing
 WoolCare
 Booster
Not recommended
67
Detergent
Recommended detergents in accordance with Directive
(EU) Nr. 1015/2010
The recommendations apply to the temperature ranges given in the Programme
chart.
Universal
Coloureds
Delicates and
woollens
Specialist
detergent
Cottons


–
–
Minimum iron
–

–
–
Delicates
–
–

–
Woollens 
–
–


1)
Denim
–

–

Shirts


–
–
Express 20
–

–
–
QuickPower wash


–
–
Automatic plus
–

–
–
1)
1)
Dark garments
–

–

Down duvets
–
–


Outerwear
–
–


Silks 
–
–


Sportswear
–
–


Down filled items
Curtains
First wash
Pillows
Cottons 
Mixed items
1)
–



–
–

–

–
–
–
2)
1)
–
–




–
–
depending on the items selected - observe the information in the display
 Recommended
1)
Liquid detergent
–
2)
Powder detergent
68
Not recommended
Detergent
Fabric conditioner and liquid
starch at the end of the programme
Manual dispensing
You can dispense fabric conditioner
either by using automatic dispensing or
via the detergent dispenser compartment.
Automatic dispensing
One of the automatic dispensing containers must be filled with fabric conditioner.
 Select the programme required.
 Select TwinDos.
 Select the degree of soiling level of
the load.
The display will change to show the Select agent menu.
 Make sure that Fabric conditioner is
marked and confirm selection with
the OK sensor.
Fabric conditioner will be dispensed in
the last rinse.
 Add the fabric conditioner or liquid
starch to the  compartment or insert the appropriate capsule. Do not
exceed the maximum level mark.
The agent will be automatically dispensed in the last rinse. At the end of
the programme a small amount of water
will remain in the  compartment.
If starching frequently, thoroughly
clean the dispenser compartment,
especially the siphon tube regularly.
69
Detergent
Adding fabric conditioner separately
Colour run and dye removers/dyes
 Add fabric conditioner to the  compartment or insert the appropriate
capsule.
 Colour run and dye removers
 Select the Separate rinse programme.
 Change the spin speed if necessary.
 If using a capsule, activate the CapDosing sensor and select  Cap.
 Touch the Start/Stop sensor.
Adding starch separately
 Add liquid starch to the  compartment and powder or viscous starch to
the  compartment.
 Select the Starch programme.
 Change the spin speed if necessary.
 Touch the Start/Stop sensor.
70
can cause corrosion in the washing
machine.
Do not use colour run or dye removers in this washing machine.
Dyes suitable for use in domestic washing machines can be used. However,
please note that the salt used in the
dyeing process can cause corrosion to
stainless steel components in the machine if you dye frequently. Always observe the manufacturer's instructions
carefully.
 When using the washing machine to dye fabric it is essential to
select the Water plus option.
Cleaning and care
Cleaning the drum
(Hygiene info)
Washing at low temperatures and/or using liquid detergent can cause bacteria
and unpleasant odours to build up in
the washing machine. Use the Clean
machine programme to clean the machine. Run this programme regularly or
at the latest when Hygiene info: Start a
programme with a minimum temperature of
75°C.
appears the display.
Cleaning the detergent dispenser drawer
Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of mould and bacteria in the
detergent dispenser drawer.
 Clean the entire drawer at regular intervals for hygiene reasons, even if
you are using the TwinDos system exclusively.
External casing and fascia
panel
 Disconnect the machine from the
mains electricity supply before cleaning or maintenance.
 The washing machine must not
be hosed down.
 Clean the casing and fascia panel
with a mild non-abrasive cleaning
agent or soap and water using a well
wrung-out cloth. Wipe dry with a soft
cloth.
 The drum can be cleaned with a proprietary stainless steel cleaning
agent, following the manufacturer's
instructions on the packaging.
 Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release button and at the
same time pull the drawer right out of
the machine.
 Clean the drawer with hot water.
 Do not use solvents, abrasive
cleaners, glass cleaners or multi-purpose cleaning agents. These could
damage plastic surfaces and other
parts.
71
Cleaning and care
Cleaning the siphon tube and the
channel
Cleaning the detergent dispenser
drawer housing
Liquid starch can cause the siphon
to become clogged. Make sure that
you clean the siphon and siphon
tube particularly thoroughly after using liquid starch a few times.
 Use a bottle brush to remove detergent residues and limescale from the
jets inside the detergent dispenser
drawer housing.
 Clean the siphon.
1. Remove the siphon from the  compartment and rinse under hot running
water. Clean the siphon tube at the
same time.
2. Replace the siphon.
 Clean the fabric conditioner channel
with a brush and hot water.
72
 Replace the detergent dispenser
drawer.
Tip: Leave the detergent dispenser
drawer slightly open to allow it to dry.
Cleaning and care
TwinDos maintenance
 If the system has not been used
for a long time (more than two
months) the detergent in the hoses
can become viscous.
The hoses could become blocked
and would then need to be cleaned
by a service technician.
Clean the TwinDos system
To clean the system you either need a
"TwinDosCare" cleaning cartridge or
an empty TwinDos container. Both are
available from the Miele online shop.
 Confirm Start Maintenence programme?
with the Yes sensor.
 Follow the instructions in the display.
The hoses will now be cleaned and the
TwinDos system can be used again.
Cleaning the compartments
Detergent residue can cause clogging.
 Use a damp cloth to clean the compartment interior when you change
the cartridge or container.
The washing machine has a cleaning
programme for the TwinDos system.
Running the cleaning programme will
clean the hoses inside the washing machine.
Starting the maintenance programme
 Switch on the washing machine.
 Touch the > sensor to scroll to the
second page of the main menu.
 Touch the Settings  sensor.
The display will change to show the
Settings menu.
 Select the TwinDos setting.
 Select the Maintenance option.
TwinDos Maintenance
Compartment 
Compartment 
 Touch the sensor for the container
you want to clean.
73
Cleaning and care
Cleaning the water inlet filter
 First turn off the stopcock.
The washing machine has a filter to protect the water inlet valve. The accessible filter in the union at the open end of
the inlet hose should be checked every
six months or so, or more often if there
are frequent interruptions to the water
supply.
 Unscrew the inlet hose from the stopcock.
 Remove the rubber seal 1 from the
recess.
 Using pointed pliers, take hold of the
plastic filter bar 2 and remove it.
Clean the plastic filter.
 Put the filter and seal back in the reverse order and reconnect the hose.
Turn on the stopcock and check the
connection is watertight. If water
drips out, tighten the connection.
The filter must be put back in place
after cleaning.
74
Problem solving guide
Minor faults in the performance of the washing machine, some of which may result
from incorrect operation, can be put right without contacting the Service Department.
The following guide may help you to find the reason for a fault, and to correct it.
You should, however, note the following:
 Repair work to electrical appliances should only be carried out by a suitably
qualified person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held liable for unauthorised work.
The programme does not start
Problem
Cause and remedy
The display remains
There is no power to the machine.
dark, and the Start/Stop  Check whether the mains plug is plugged in and
button indicator light
switched on.
does not come on.
 Check whether the fuse or circuit breaker has
tripped.
The washing machine has switched off automatically
to save energy.
 Switch it back on with the  button.
The display prompts
you to enter a code.
Access via a code has been activated.
 Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to appear in the display the next time the machine is
switched on.
The following appears
in the display:
 Door lock
The door is not closed properly. The door lock could
not engage.
 Close the door again.
 Start the programme again.
If the fault message appears again, contact the
Service Department.
75
Problem solving guide
The following fault messages appear in the display and the
programme stops
Message
Cause and remedy

Drainage fault
The water outlet is blocked or restricted.
The drain hose has been fixed too high.
 Clean the drain filters and the drain pumps.
 The maximum delivery head is 1.8 m.

Water intake fault
The water inlet is blocked or restricted.
 Check whether the stopcock is opened properly.
 Check whether the inlet hose is kinked.
 Check whether the water pressure is too low.
The filter in the water inlet is blocked.
 Clean the filter.

Technical fault F
There is a fault.
 Disconnect the washing machine from the mains
electricity supply, either by switching off at the wall
socket and withdrawing the plug, or by disconnecting the relevant fuse on the mains fuse board.
 Wait at least 2 minutes, before reconnecting the
washing machine to the mains electricity supply.
 Then switch the washing machine on again.
 Restart the programme.
If the fault message appears again, contact the
Service Department.

Waterproof system
The water protection system has reacted.
 Close the stopcock.
 Call the Service Department.
reacted
To switch off the fault messages: Switch the washing machine off with the  button.
76
Problem solving guide
The following fault messages appear in the display at the end of
the programme
Message
Cause and remedy

Check dosage
Excessive foam has built up during washing.
 Check the amount of detergent dispensed.
 With automatic detergent dispensing check the
dosage amount set.
 Observe the instructions on the detergent packaging and the degree of soiling of the laundry.
 If necessary, reduce the dosage amount by increments of 10%.

Hygiene info: Start a
A programme using a temperature above 60 °C has
not been run for a long time.
 In order to prevent bacteria and unpleasant odours
building up in the machine, run the Maintenance
wash programme using Miele machine cleaner or
powder detergent.
programme with a
minimum temperature of 75°C.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.
77
Problem solving guide
The following fault messages appear in the display at the end of
the programme
Message
Cause and remedy

The pumps are dirty.
 Clean the pumps as described in "Problem solving
guide - Opening the door in the event of a blocked
drain outlet and/or power failure".
 Start the programme again after cleaning the
pumps.
Intensive flow: Clean
the filter and jet or
remove foreign objects from the pump
housing.
The jet in the top of the door ring is blocked with fluff.
 Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.
 Start the programme again after cleaning the jet.
If the fault message appears again, contact the Service Department. The washing machine can still be
used but with reduced functionality.

Align the washing
machine
The smoothing process which the laundry undergoes
at the end of the programme could not be carried out
properly.
 Check whether the washing machine is aligned
correctly as described in "Installation and connection - Levelling the machine".
 Check whether the maximum delivery height has
been exceeded.
If the fault message appears again, contact the Service Department. The washing machine can still be
used but with reduced functionality.
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.
78
Problem solving guide
A message about the TwinDos System has appeared in the
display
Message
Cause and remedy
The display prompts
The cartridges or TwinDos containers are empty.
you to fit a new cart Replace the cartridge(s) or fill the TwinDos conridge or to refill one or
tainer(s) with liquid detergent or fabric conditioner.
both detergent contain-  Check whether the laundry is clean. If it is not
ers.
there may not have been enough detergent.
If necessary, wash the items again.

Start a programme
with "TwinDos" or
carry out TwinDos
Maintenance in the
Settings / "TwinDos"
menu.

TwinDos Maintenance for compartment  must be
started in the Settings / "TwinDos" /
Maintenance menu.
TwinDos or automatic dispensing via compartment
/ has not been used for a long time.
 Use TwinDos for one of your next loads.
 Carry out the TwinDos maintenance programme as
described in "Cleaning and care", "TwinDos maintenance".
TwinDos or automatic dispensing via compartment
/ has not been used for a long time. It is possible
that detergent has dried inside the hoses.
 Carry out the TwinDos maintenance programme
immediately as described in "Cleaning and care",
"TwinDos maintenance".
The messages shown on this page are examples. They may differ depending on
whether they refer to compartment  or .
The messages will appear at the end of the programme and when the washing
machine is switched on and need to be confirmed with the OK sensor.
79
Problem solving guide
Problems with TwinDos
Problem
Cause and remedy
There are dark specks
in the liquid detergent.
Mould has developed in the detergent.
 Pour the liquid detergent out of the container and
then clean the container thoroughly.
No detergent and/or
fabric conditioner was
dispensed.
Automatic dispensing has not been activated.
 Touch the TwinDos sensor before running the next
programme.
Automatic dispensing will be activated.
No detergent/fabric conditioner was dispensed even
although automatic dispensing was activated.
 Try again.
 If detergent is still not dispensed, call the Service
Department.
80
Problem solving guide
General problems with the washing machine
Problem
Cause and remedy
The machine shakes
during the spin cycle.
The machine feet are not level.
 Level the machine and adjust the feet correctly.
The laundry has not
The machine detected an imbalance during the final
been spun properly and spin cycle and reduced the spin speed automatically.
is still wet.
 Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
Large amounts of deter- The water pressure is too low.
gent residue remain in
 Clean the water inlet filter.
the detergent dispenser  It may be useful to select the Water plus option.
drawer.
Powder detergent used in conjunction with water
softeners tends to become sticky.
 In future, add washing powder into the dispenser
drawer first, and then add the water softener.
Fabric conditioner is not The siphon tube is not correctly positioned or is
completely dispensed
clogged.
or too much water re Clean the siphon, see "Cleaning and care - Cleanmains in the  coming the detergent dispenser drawer".
partment.
The display is in a different language.
A different language has been selected in "Settings,
Language ".
 Set the language you want. The flag symbol will
guide you.
Noises while steam is
being generated.
This is not a fault.
These noises occur when steam is being generated
and when steam is being injected into the drum.
81
Problem solving guide
General problems with the washing machine
Problem
Cause and remedy
At the end of the programme there is still liquid in the capsule.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
 Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will remain in the capsule.
There is water next to
the capsule in the fabric
conditioner compartment.
The CapDosing sensor was not activated or an empty
capsule was not removed at the end of the last programme.
 Make sure that you remember to activate the CapDosing sensor the next time you insert a capsule.
 Remove and then dispose of the empty capsule at
the end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
 Clean the small pipe.
Steam comes out of the
detergent dispenser
drawer while steam is
being generated.
This is not a fault.
Steam may emerge from the detergent dispenser
drawer, depending on the amount of laundry and the
ambient temperature.
The display is dark.
The display has switched off automatically to save
energy (Standby mode).
 Press a button. Standby comes to an end.
When the drum is
empty a load appears in
the display or when the
drum is full the load is
displayed as <25%.
There was laundry in the drum when the washing machine was switched on. This decalibrated the load
sensor from the zero setting.
 Empty the drum and switch the washing machine
off and back on again.
82
Problem solving guide
An unsatisfactory wash result
Problem
Cause and remedy
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
 Use the Miele 2 Phase System. The targeted addition of UltraPhase 2 during the wash process removes stains effectively.
 Use a general purpose powder detergent containing a bleaching agent.
White residues which
look like powder detergent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
 Try and brush off the residues with a soft brush
once the laundry is dry.
 Wash dark textiles using a detergent which contains no zeolites. Liquid detergents usually contain
no zeolites.
 Use the Dark garments programme.
Grey, greasy particles
Insufficient amounts of detergent were used to break
cling to washed laundry. down the particles of grease in heavily soiled laundry.
 Use more detergent.
 Before washing the next load, run the Maintenance
wash using Miele machine cleaner or a powder detergent.
83
Problem solving guide
The door will not open
Problem
Cause and remedy
The door cannot be
pulled open during a
programme.
The drum is locked during a programme.
 Touch the Start/Stop sensor.
 Select the Cancel programme or Add laundry sensor.
The door will unlock and you will be able to pull it
open.
There is still water in the drum and the machine is unable to drain.
 Clean the drain filters and the drain pumps as described in "Opening the door in the event of a
blocked drain outlet and/or power failure".
The water level in the drum is too high.
 Cancel the programme. The water will be pumped
away.
Comfort cooling
appears in the display
after a programme has
been cancelled.
For safety reasons the drum door cannot be opened if
the suds temperature is higher than 55 °C.
 Wait until the temperature in the drum has decreased and the message has gone out in the display.
The door will not open
after the Steam care or
Freshen up programme
has finished.
The Steam care or Freshen up programme has been
started several times one after the other. The steam
has caused the temperature in the drum to rise above
55°C and the door is locked to prevent the risk of
burning.
 Wait a few minutes until the temperature in the
drum has decreased.
The following appears
in the display:
Door lock fault. Call Ser-
The door lock has jammed.
 Call the Service Department.
vice.
84
Problem solving guide
Opening the door in the event
of a blocked drain outlet and/
or power failure
 Switch off the washing machine.
Procedure for draining the washing
machine
When draining water from the machine, do not unscrew the drain filters completely or take them right
out.
 Place a suitable container, e.g. a
Miele universal oven tray under the
access panel.
 Press the drain pump access panel.
The panel will spring open.
Blocked drain outlet
If the drain outlet is blocked, a large
quantity of water can remain in the
washing machine.
 If laundry has been washed at a
high temperature, water draining out
of the machine will still be hot.
Danger of scalding!
Take care when draining the machine.
 Slowly and carefully unscrew the filters to let the water out. Be careful
not to release too much water at
once. If the flow of water is too
strong, some water can seep into the
washing machine base and activate
the water protection float switch. This
will prevent the washing machine
from functioning.
 Tighten the drain filters back up again
if you need to interrupt the flow of
water.
Once the flow of water ceases:
85
Problem solving guide
 Remove the drain filters completely.
 Replace the drain filters correctly (on
the right and left) and tighten them
securely.
 Water leaking from the washing
machine can cause damage.
Replace and tighten the drain filters
securely.
Opening the door
 Always make sure that the drum
 Clean them thoroughly.
is stationary before reaching in to remove laundry. Reaching into a moving drum is extremely dangerous.
 Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impellers by
hand to check that they rotate freely.
 Use a screwdriver to unlock the door.
 Pull open the door.
86
After sales service
Repairs
Warranty: U.K.
In the event of any faults which you
cannot remedy yourself, please contact:
In the U.K, the washing machine warranty is valid for 2 years from the date
of purchase.
– your Miele Dealer, or
– Miele (Contact details for Miele are
given at the end of this booklet).
When contacting your Dealer or Miele,
please quote the model and serial number of your machine, both of which are
shown on the data plate visible above
the porthole glass when the door is
open.
In the U.K. you must activate your cover
by calling 0330 160 6640 or registering
online at www.miele.co.uk.
Warranty: Other countries
For information on the appliance warranty specific to your country please
contact Miele. See end of this booklet
for contact details.
Optional accessories
Optional spare parts and accessories
for this washing machine are available
from your Miele Dealer, the Miele Spare
Parts Department or via the internet at
www.miele-shop.com.
Please note that telephone calls may
be monitored and recorded for training
purposes.
N.B. A call-out charge will be applied
for service visits where the problem
could have been resolved as described in these instructions.
87
Installation and connection
Front view
a Inlet hose with Waterproof system
f Door
b Electrical supply cable
g Access to drain filter, drain pump and
emergency release
c Flexible drain hose (with detachable
swivel elbow)
d Control panel
e Detergent dispenser drawer
88
h Access panel for TwinDos containers
i Four height adjustable feet
Installation and connection
Rear view
a Drain hose
e Inlet hose with Waterproof system
b Transport clips for inlet and drain
hoses
f Safety caps for transit bars
c Electrical connection
h Transport clips for inlet and drain
hoses and for storing transit bars
when not in use
d Protruding lid for holding when moving the machine
g Shaft for WiFi module
89
Installation and connection
Installation surface
A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration
during the spin cycle than wooden
floorboards or a carpeted surface.
Please note:
 The machine must be level and securely positioned.
 To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installing on a wooden joist floor:
 We recommend a plywood base at
least 59 x 52 x 3 cm). The base
should span several joists and be
bolted to the joist and not only the
floorboards. Check for the presence
of pipes and cables first.
Transporting the washing machine to its installation site
 Make sure the fixings at the back
of the lid are secure.
Otherwise there is a danger of the lid
being pulled off when carrying the
machine.
Before carrying the machine check
that the lid is secure where it protrudes at the back of the machine.
 Carry the washing machine by the
front feet and the protruding lid at the
back.
Removing the transit bars
Tip: If possible, install the machine in a
corner, as this is usually the most stable
part of the floor.
 There is the danger of the washing machine moving about during
spinning and falling off a plinth.
For this reason, if the machine is installed on a raised plinth (concrete or
brick), it has to be secured against
slippage using an MTS floor/plinth
mounting kit (available from Miele).
90
 To remove the left and right covers
1. Pull on the attached stopper,
2. then use a screwdriver to release the
catches at the top and bottom.
Installation and connection
 Using the spanner supplied, turn the
left-hand transit bar 90°, then
 Turn the right-hand transit bar 90°,
then
 pull the transit bar out.
 pull the transit bar out.
91
Installation and connection
 To avoid the risk of injury, the
holes for the transit bars must be
covered after the transit bars have
been removed.
 Secure the transit bars to the back of
the washing machine. Make sure the
top catch is located above the holder.
 The washing machine must not
 Plug the holes with the plastic caps
as illustrated.
be moved without the transit bars in
place. Store them as shown or keep
them in a safe place for future use.
They must be re-fitted if the machine
is to be moved again (e.g. when
moving house).
Re-fitting the transit bars
Re-fitting is carried out by reversing the
procedure.
92
Installation and connection
Levelling the machine
The washing machine must stand perfectly level on all four feet to ensure
safe and proper operation.
Incorrect installation may increase electricity and water consumption and may
cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used
to level the machine. All four feet are
screwed in when the machine is delivered.
 Use a spirit level to check that the
washing machine is standing level.
 Hold foot 1 securely with a pipe
wrench. Turn counter nut 2 again using the spanner supplied until it sits
firmly up against the housing.
 All four counternuts must be
firmly up against the housing. Please
also check this for the feet which did
not need adjustment. Otherwise
there is a danger of the machine
moving about.
 Using the spanner supplied turn
counter nut 2 in a clockwise direction.
Then turn counter nut 2 together with
foot 1 to unscrew.
93
Installation and connection
Building under a continuous worktop/ in a kitchen run
 The washing machine lid cannot
be removed.
This washing machine (with lid intact)
can be pushed under a worktop if there
is space to do so.
Washer-dryer stack
The washing machine can be combined
with a Miele tumble dryer in a washerdryer stack. The appropriate "WTV"
stacking kit* to match your dryer is required.
All parts marked* are available from
your Dealer or Miele.
Please note:
a = at least 2 cm
b = WTV without drawer: 172 cm
WTV with drawer: 181 cm
c = 65 cm
94
Installation and connection
The water protection system
Inlet hose
The Miele water protection system protects all parts of the washing machine
from water damage.
– The casing on the inlet hose contains
two solenoid valves , which cut off
the water intake directly at the stopcock. These valves provide two-fold
protection. In the event that one of
the valves is faulty, the other valve
will cut off the water intake.
Blocking the water intake at the stopcock means that the inlet hose is only
under pressure whilst water is being
taken into the machine. For the remainder of the time, pressure on the
inlet hose is negligible.
The system consists of three main components:
– the inlet hose
– the electronic unit and drainage and
overflow protection
– the drain hose
The Waterproof System (WPS)
– Protection against the solenoid
valves bursting
The solenoid valves are pressure
tested to between 7,000 kPa and
10,000 kPa against bursting.
1
2
5
6
4
3
a Two solenoid valves
b Double-skinned inlet hose
– The double-skinned inlet hose  has
a pressure-resistant inner hose and a
protective sleeve. Any leaking water
is fed into the sump  through this
protective sleeve. A float switch 
closes the solenoid valves, preventing any more water flowing into the
machine and water in the suds container is pumped away.
c Sump
d Float switch
e Electronic unit
f Drain pump
95
Installation and connection
The electronic unit  and drainage
and overflow protection
– Drainage protection
Any leaking water is collected in the
sump  in the base of the machine.
A float switch  closes the solenoid
valves , preventing any more water
from flowing into the machine and
water in the suds container is
pumped away.
– Overflow protection
If the water level exceeds a certain
level, the drain pump  switches in
and pumps the excess water away in
a controlled manner.
Should the water level rise repeatedly
in an uncontrolled way, the drain
pump  will switch on continuously,
the washing machine will indicate
that there is a fault and a tone will
sound.
Drain hose
The drain hose is protected by a ventilation system which prevents the washing
machine from being emptied completely.
96
Installation and connection
Connection to the water supply The washing machine should be con The casing on the water inlet
hose contains electrical components.
It must not be connected in areas
where there is the risk of water or
other liquids reaching it, e.g. bathrooms.
nected to a mains water supply in accordance with current local and national
safety regulations. The German authorities do not require it to have a non-return valve as the washing machine has
been designed to comply with DIN regulations.
The machine is designed to operate
with a flow pressure of between 100
and 1,000 kPa. If it is higher than
1,000 kPa it is essential to fit a pressure
reducing valve.
The casing on the water inlet hose
must not get wet.
Connection to the mains water supply
should incorporate a mains stopcock
with a ¾" threaded union. The stopcock
should be fitted by a qualified plumber.
 The connection point is subject
to mains water pressure. Turn on the
stopcock slowly and check for leaks.
Correct the position of the washer
and union if appropriate.
The washing machine is not suitable
for connection to a hot water supply.
The protective sleeve of the hose
must not be damaged or kinked.
97
Installation and connection
Maintenance
Only use a Miele Waterproof system
hose should you need a replacement.
Disconnect the machine from the electricity supply before unscrewing the waterproof system inlet hose from the
stopcock.
In order to protect the water inlet
valve, the dirt filter in the water inlet
valve connection must not be removed.
Extension hose
A 1.5 metre long (metal) extension hose
is available from your Miele dealer or
the Miele Spare Parts Department as an
optional extra.This hose is tested to
withstand pressures of up to
14,000 kPa and can be used as a flexible extension to the water supply. N.B.
Using this hose will render the Water
system safety valve on the inlet hose ineffective.
98
Installation and connection
Connection to the drainage
system
Please note:
The machine drains via a drain pump
with a delivery head of 1.8 m. The drain
hose must not be kinked as this restricts drainage. The swivel elbow at the
end of the hose can be turned in either
direction, or can be detached if required, with a sharp twist and pull.
The drain hose can be extended to a
length of 2.5 m. The necessary parts
can be purchased from your Miele
Dealer or Miele.
If required, the drain hose can be extended to a length of 5 m. In this case, the
delivery head must not be more than
1 m. The necessary parts can be purchased from your Miele Dealer or Miele.
a Adapter
Drain hose connection:
 Fit adapter  to the sink drain outlet
using nut .
1. Direct into a sink or basin.
Please note the following:
– Hook the hose over the edge and
secure.
– Make sure that the water can drain
away freely without hindrance.
Otherwise there is a risk of water
overflowing or of some of the
drained water being sucked back
into the machine.
b Nut
c Hose clip
d End of the hose
 Attach the end of hose  to adapter
.
 Use a screwdriver to tighten hose clip
 up close to the nut.
2. Connected securely to a plastic drain
pipe with a rubber nipple. There is no
need to use a non-return valve.
3. Connected securely to a floor gully.
4. Connected securely to a standpipe.
99
Installation and connection
Electrical connection U.K.
Non-rewireable plugs BS 1363
All electrical work should be carried out
by a suitably qualified and competent
person, in strict accordance with current national and local safety regulations (BS 7671 in the UK).
The fuse cover must be refitted when
changing the fuse, and if the fuse cover
is lost, the plug must not be used until a
suitable replacement is obtained. The
colour of the correct replacement cover
is that of the coloured insert in the base
of the plug, or the colour that is embossed in words on the base of the
plug (as applicable to the design of plug
fitted).
Ensure power is not supplied to the appliance until after installation work has
been carried out.
The appliance is supplied with a mains
cable with moulded plug ready for connection to a 230-240V mains supply.
Please ensure the connection data
quoted on the data plate match the
household mains supply.
Connection should be made via a suitable switched socket which is easily accessible after installation.
For extra safety it is advisable to protect
the machine with a suitable residual
current device (RCD). Contact a qualified electrician for advice.
Do not connect via an extension lead.
Extension leads do not guarantee the
required safety of the appliance (e.g.
danger of overheating).
100
Replacement fuses should be ASTA approved to BS 1362 and have the correct
rating. Replacement fuses and fuse
covers may be purchased from your
local electrical supplier.
WARNING: THIS APPLIANCE MUST
BE EARTHED
Technical data
Height
850 mm
Width
596 mm
Depth
643 mm
Depth with door open
1077 mm
Height for building under
850 mm
Width for building under
600 mm
Weight
Approx. 96 kg
Capacity
9 kg dry laundry
Voltage
See data plate
Connected load
See data plate
Fuse rating
See data plate
Consumption data
See "Consumption data"
Minimum flow pressure
100 kPa
Maximum flow pressure
1000 kPa
Inlet hose length
1.60 m
Drain hose length
1.50 m
Mains connection cable length
2.00 m
Delivery head max.
1.80 m
Maximum drainage length
5.00 m
LEDs
Class 1
Test certificates awarded
See data plate
101
Technical data
Data sheet household washing machines
In acc. with delegated regulation (EU) No. 1061/2010
MIELE
Model name / identifier
Rated capacity
WMV960 WPS
1
9,0 kg
Energy efficiency class
A+++ (most efficient) to D (least efficient)
A+++
2
Annual energy consumption (AEc)
130 kWh/year
Energy consumption of the standard "60°C cotton programme" at full load
0,80 kWh
Energy consumption of the standard "60°C cotton programme" at partial load
0,50 kWh
Energy consumption of the standard "40°C cotton programme" at partial load
0,35 kWh
Weighted power consumption in off-mode (Po)
0,10 W
Weighted power consumption in the left-on mode (Pl)
5,00 W
Weighted annual water consumption (AWc)
3
11.000 Litres/year
Spin-drying efficiency class
A (most efficient) to G (least efficient)
Maximum spin speed
A
4
Remaining moisture content
1.600 1/min
4
44 %
Standard programme to which the information in the label and the fiche relates
5
Cottons 60/40 with
arrow
Programme time of the standard programme
60°C cotton programme (full load)
179 min
60°C cotton programme (partial load)
179 min
40°C cotton programme (partial load)
179 min
Duration of the 'left-on' mode (Tl)
6
15 min
Airborne acoustical noise emissions
Washing phase
7
46 dB(A) re 1 pW
7
72 dB(A) re 1 pW
Spinning phase
Built-in
-
This product does not release silver ions during the washing cycle.
● Yes, standard feature
1
2
In kg of cotton for the standard "60 °C cotton programme "at full load or the "40 °C cotton programme" at full load, whichever is the lower.
Based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and partial
load, and the consumption of the low-power modes. Actual energy consumption will depend on how
the appliance is used.
102
Technical data
3
4
5
6
7
Based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and partial
load. Actual water consumption will depend on how the appliance is used.
Attained for the standard "60 °C cotton programme" at full load or the standard "40 °C cotton programme" at partial load, whichever is the lower, and remaining moisture content attained for the
standard "60 °C cotton programme" at full load or the standard "40 °C cotton programme" at partial
load, whichever is the greater.
these programmes are suitable to clean normally soiled cotton laundry and are the most efficient programmes in terms of combined energy and water consumption.
If the household washing machine is equipped with a power management system.
For the standard "60 °C cotton programme" at full load.
103
Consumption data
Load
Cottons
Consumption data
Energy
in kWh
Water
in l
Duration
Residual
moisture
90 °C
9.0 kg
2.40
65
2 h 29 min
50%
60 °C
9.0 kg
1.45
65
2 h 29 min
50%
60 °C
4.5 kg
1.10
52
2 h 19 min
50%
40 °C
9.0 kg
1.20
61
2 h 39 min
50%
40 °C
4.5 kg
0.45
36
1 h 19 min
50%
20 °C
9.0 kg
0.40
72
2 h 39 min
46%
*
9.0 kg
0.80
54
2 h 59 min
44%
*
4.5 kg
0.50
49
2 h 59 min
44%
*
4.5 kg
0.35
42
2 h 59 min
44%
Minimum iron
30 °C
4.0 kg
0.50
52
1 h 59 min
30%
Delicates
30 °C
3.0 kg
0.40
40
1 h 09 min
–
Woollens 
30 °C
2.0 kg
0.23
35
38 min
–
Automatic plus
40 °C
6.0 kg
0.77
55
1 h 59 min
–
QuickPower wash
40 °C
5.0 kg
0.75
45
59 min
–
40 °C
3.5 kg
0.30
25
20 min
–
60 °C
2.0 kg
0.76
40
1 h 31 min
–
Cottons 
Express 20
Shirts
1)
2)
1)
Short option activated
2)
Steam smoothing option deactivated
104
Consumption data
Note for test institutes
*
Test programme in accordance with EN 60456 and energy label with
Directive 1061/2010
Consumption data can vary from the nominal values given depending on water
pressure, water hardness, water inlet temperature, room temperature, type and
volume of load, fluctuations in the electricity supply and any options selected.
With the PowerWash 2.0 washing technique, during the heating phase, the temperature measured by the sensor in the suds container is higher than the actual
temperature of the laundry.
The temperature measured there does not reflect the temperature of the laundry.
The consumption data shown in the EcoFeedback display can vary from the
consumption data quoted here. The variations arise from component tolerances
and on-site conditions e.g. fluctuations in the pressure of the water supply,
mains voltage and fluctuations in the mains voltage.
105
Settings
You can use the settings menu to alter
the machine's electronics to suit changing requirements.
Settings can be altered at any time.
Opening the Settings menu
Before you begin, ensure that:
– The washing machine is switched on.
– The main menu is showing in the display.
 Touch the > sensor to scroll to the
second page of the main menu.
 Touch the Settings  sensor.
The display will change to show the
Settings menu.
Selecting and changing settings
 Touch the < or > sensor until the
setting you want appears in the list of
options.
 Touch the sensor to select the setting
in the display.
 Change the value displayed and confirm with OK.
or
 Touch an option to select it or change
the value displayed
An option which is selected will be
marked with a tick .
The option selected will be saved. The
display will change to the Settings
menu or back to the previous menu
level.
Exiting the Settings menu
 Touch the  sensor.
The display will change to show the
main menu.
106
Settings
Adjusting the dosage amount
Language 
The display can be set to appear in
one of several different languages.
The flag  after the word Language acts
as a guide to prevent a language which
will not be understood from being set.
The selected language will be stored in
memory.
TwinDos
TwinDos
Detergent type /
amount
Maintenance
 Touch the Detergent type / amount
sensor.
Detergent type
You can set the type and amount of
detergent and also start a cleaning
programme for the TwinDos system.
Compartment 
Compartment 
Detergent/amount
The washing machine is pre-set as
standard for UltraPhase 1 and
UltraPhase 2 for hardness range II ().
The settings must be changed in the
electronics:
– for water hardness range I () and
water hardness range III ().
– when changing to a different detergent or fabric conditioner. The
TwinDos containers (optional accessories) are required for this.
Dosage amounts for UltraPhase 1 and
UltraPhase 2


 Touch the Compartment  sensor.
Compartment 
No entry
Miele
UltraPhase 1
Miele
Miele
UltraColor
WoolCare
<

>

 Touch the Miele UltraPhase 1 sensor.

UltraPhase 1
48 ml
60 ml
72 ml
UltraPhase 2
36 ml
45 ml
54 ml
107
Settings
Changing the detergent type
Dosage - Compartment 
60
Dosage amounts for Miele products
(e.g. UltraColor, Miele fabric conditioner) are pre-set for water hardness
range II ().
ml
Normally soiled
TwinDos
+
–
Detergent type /

OK
 Use the – and + sensors to adjust the
amount and confirm this value with
the OK sensor.
 Confirm the information in the display
with OK.
Dosage - Compartment 
45
amount
Maintenance
 Touch the Detergent type / amount
sensor.
Detergent type
Compartment 
Compartment 
ml
Normally soiled
 Touch the Compartment  sensor.
–

+
Compartment 
OK
 Use the – and + sensors to adjust the
amount and confirm this value with
the OK sensor.
The dosage amount has been adjusted.
No entry
Miele
UltraPhase 1
Miele
Miele
UltraColor
WoolCare
<

>

 Use the < or > sensor to scroll
through the display until the type of
detergent you want appears.
108
Settings
 Touch the sensor for the detergent
type you want.
Dosage - Compartment 
105
ml

You can select the default setting for
the degree of soiling or switch off the
degree of soiling query.
Options
Normally soiled
–
Degree of soiling
– Default setting
You can choose between the Light,
Normal or Heavy degree of soiling
settings.
Factory default setting: Normal.
+
OK
 Enter the dosage amount you want
with – and + and confirm with OK.
– Query
You can switch the degree of soiling
query on or off.
Factory default setting: On
 Confirm the information in the display
with OK.
 Select the detergent type and dosage
amount for Compartment  in the
same way.
The electronics are set for the new detergent.
Maintenance
The washing machine has a cleaning
programme for cleaning the TwinDos
system containers and the hoses inside the washing machine.
The TwinDos system must be cleaned if
the system has not been used for a
long period of time or if you are changing brand of liquid detergent or fabric
conditioner. See "Cleaning and care",
"TwinDos maintenance" for more details.
109
Settings
Time of day
For adjusting the clock display.
Options
– Clock format
The time of day can be displayed as
a 24 hour or 12 hour clock.
– Set the time of day
For setting the current time of day.
Buzzer volume
You can select one of seven different
settings for the buzzer volume.
The settings are represented by a bar
chart. At the lowest setting, the buzzer
is switched off.
Keypad tone
Each touch of a sensor is confirmed
with an audible tone.
Factory default setting: the keypad tone
is switched on.
110
Consumption
In this setting you can check the
saved energy and water consumption
values and enter the energy cost.
Options
– Previous programme
Shows the consumption for the last
programme carried out.
– Total consumption
Shows the sum of the energy and the
sum of the water used by the previous programmes.
– Set the cost
You can enter the cost for energy
(electricity) and water.
– Reset function
The energy consumption and water
consumption totals are reset to zero.
Settings
Code
The code prevents the washing machine being used without your knowledge.
Options
– Activate
The code is 125 and can be activated.
When the code has been activated,
you have to enter the code after
switching the washing machine on.
Otherwise the washing machine cannot be operated.
– Deactivate
For using the washing machine
without entering the code. This only
appears if the code has been activated previously.
– Change
You can enter a code of your own.
Important. Make a note of your new
code. If you forget the code, the
washing machine will need to be unlocked by Miele Service.
Display brightness
There are seven different display
brightness settings.
The brightness changes as soon as you
select a different setting.
Display switch-off setting
To save energy, the display will go out
and the Start/Stop button will flash
slowly.
Options
– On
The display will go out after 10
minutes.
– On (not in current programme) (Factory default setting)
The display will remain on while the
programme is running but will go out
10 minutes after the end of the programme.
– Off
The display will remain on.
Temperature unit
The temperature can be displayed as
degrees Celsius (°C) or Fahrenheit (°F).
Factory default setting: Celsius (°C).
111
Settings
Machine switch-off setting
The washing machine will switch off
automatically after the end of the programme/anti-crease phase or after being switched on if no further selection
is made.
Options
– 15 minutes (Factory default setting)
The washing machine will switch itself off after 15 minutes.
– 20 minutes
The washing machine will switch itself off after 20 minutes.
– 30 minutes
The washing machine will switch itself off after 30 minutes.
Display maximum load
After a programme is selected the
maximum load appears in the display
for a short time.
You can choose whether the maximum
loading capacity is displayed or not.
Factory default setting: Display maximum load is switched on.
112
Memory
The washing machine will save the
settings (temperature, spin speed and
some of the options) which have been
selected for a programme after the
programme has started.
When this programme is chosen again,
these saved settings will appear in the
display.
Factory default setting: the Memory
function is switched off.
Longer pre-wash Cottons
If you require a longer pre-wash you
can extend the Cottons programme's
standard pre-wash time of 25 minutes
Options
– No increase (Factory default setting)
25 minute pre-wash
– +6 min
31 minute pre-wash
– +9 min
34 minute pre-wash
– +12 min
37 minute pre-wash
Settings
Soak duration
You can set a duration for the soak
process of between 30 minutes and 5
hours.
You can select the duration in 30 minute
increments. When the Soak option is
selected the laundry will be soaked for
the duration selected.
Gentle action
Activating gentle action reduces the
drum action and is suitable for washing slightly soiled items more gently.
Gentle action can be activated for the
Cottons and Minimum iron programmes.
Factory default setting: Gentle action is
switched off.
Reduce temp.
The boiling point for water is lower at
high altitudes. In order to avoid water
boiling, Miele recommend activating
the reduce temperature setting at altitudes of more than 2000 m above sea
level. The maximum temperature is reduced to 80 °C even when a higher
temperature is selected.
Water plus level
The water level can be increased in 4
stages by activating the Water plus
option.
Stages:
– Normal (Factory default setting)
– Plus 
– Plus 
– Plus 
Maximum rinse level
The water level in the rinse cycle can
be permanently set to the highest
value.
This function is useful for allergy sufferers as it achieves an excellent rinse result. Water consumption will increase.
Factory default setting: the maximum
rinse level setting is switched off.
Factory default setting: the reduce temperature setting is switched off.
113
Settings
Suds cooling
When this is activated, additional water flows into the drum at the end of
the main wash to cool the suds down.
Hot suds can damage plastic drainage
pipes.
Suds cooling takes place when a temperature of 70 °C or higher is selected
for the Cottons programme.
Suds cooling should be activated:
– to prevent the danger of scalding if
the drain hose is hooked over the
edge of a sink or basin.
– where drainage pipes do not comply
with DIN 1986.
Factory default setting: Suds cooling is
switched off.
Low water pressure
If the water pressure is less than 1 bar
(100 kPa) the programme will be cancelled and the fault message Water intake fault will appear.
If the on-site water pressure cannot be
increased, activating this function will
prevent the programme from being cancelled.
Factory default setting: Low water pressure is switched off.
114
Anti-crease
The anti-crease function helps prevent
creasing if laundry is not going to be
removed immediately after the end of
the programme.
The drum continues to turn at intervals
for up to 30 minutes at the end of the
programme. The door can be opened at
any time.
Factory default setting: anti-crease is
switched on.
Delay start
For specifying which time prompt
should appear with the delay start
function.
Options
– Start at
With the Delay start function you
specify at what time the wash programme should begin.
– Finish at (Factory default setting)
With the Delay start function you
specify at what time the wash programme should end.
Optional accessories
Detergent, fabric care, additives and
machine care products are available for
this washing machine. All the products
have been designed for Miele washing
machines.
UltraColor
These and many other useful products
can be ordered via the internet at
www.miele-shop.com or from Miele
(see end of this booklet for contact details).
– protects bright colours from fading
– liquid detergent for coloureds
– suitable for coloured and dark/black
garments
– effective stain removal even at low
temperatures
Wool and delicates detergent
– liquid detergent for delicates
– particularly suitable for woollen and
silk garments
Detergent
UltraPhase 1 and UltraPhase 2
– universal liquid detergent and detergent enhancer dispensed as two
components.
– suitable for white and coloured laundry
– no need to refill as the components
for the TwinDos system are supplied
in single use cartridges.
UltraWhite
– powder detergent
– suitable for white and light coloured
laundry as well as heavily soiled cotton items
– effective stain removal even at low
temperatures
– cleans at temperatures as low as
20 °C, helps retain the shape of delicate garments and protect colours
Specialist detergents
Specialist detergents are available as
capsules  in convenient single dose
amounts or in a handy bottle.
Outdoor
– liquid detergent for outerwear and
performance clothing
– cleans with care and is gentle on colours
– with lanolin to care for and condition
membrane fabric
Sport
– liquid detergent for sportswear and
fleece garments
– neutralises unpleasant odours
– retains the shape of the textiles
115
Optional accessories
Down items
Fabric care
– liquid detergent suitable for pillows,
sleeping bags and down filled items
Fabric care agents are available as capsules  in convenient single dose
amounts or in a handy bottle.
– retains the elasticity of down and
feather filled items
Proofing agent
– retains the breathability of down filled
items
– for reproofing microfibre garments
e.g. rain coats etc.
– prevents down filling clumping together
– retains the breathability of garments
WoolCare
– liquid detergent for woollens and delicates
– with a special wheat protein conditioning formula
– helps prevent pilling
– gentle on colours
– only available as capsules 
SilkCare
– liquid detergent for silks
Fabric conditioner
– fresh, natural fragrance
– makes laundry soft to handle
Additives
Booster
– for removing stains
– suitable for white and coloured laundry
– available as capsules  in convenient single dose amounts
– with a special silk protein conditioning formula
Machine care products
– gentle on colours
Machine cleaner
– only available as capsules 
– for cleaning the washing machine
thoroughly and effectively
– removes grease, bacteria and unpleasant odours
Descaling agent
– removes heavy limescale deposits
– mild and gentle with natural citric
acid
116
United Kingdom
Miele Co. Ltd.
Fairacres, Marcham Road
Abingdon, Oxon, OX14 1TW
Customer Contact Centre Tel: 0330 160 6600
E-mail: mielecare@miele.co.uk
Internet: www.miele.co.uk
Australia
Miele Australia Pty. Ltd.
ACN 005 635 398
ABN 96 005 635 398
1 Gilbert Park Drive, Knoxfield, VIC 3180
Tel: 1300 464 353
Internet: www.miele.com.au
China
Miele (Shanghai) Trading Ltd.
1-3 Floor, No. 82 Shi Men Yi Road
Jing' an District
200040 Shanghai, PRC
Tel: +86 21 6157 3500, Fax: +86 21 6157 3511
E-mail: info@miele.cn, Internet: www.miele.cn
Miele (Hong Kong) Limited
41/F - 4101, Manhattan Place
23 Wang Tai Road
Kowloon Bay, Hong Kong
Tel: (852) 2610 1025, Fax: (852) 3579 1404
Email: customerservices@miele.com.hk
Website: www.miele.hk
India
Miele India Pvt. Ltd.
Ground Floor, Copia Corporate Suites
Plot No. 9, Jasola, New Delhi - 110025
Tel: 011-46 900 000, Fax: 011-46 900 001
E-mail: customercare@miele.in, Internet: www.miele.in
Ireland
Miele Ireland Ltd.
2024 Bianconi Avenue
Citywest Business Campus, Dublin 24
Tel: (01) 461 07 10, Fax: (01) 461 07 97
E-Mail: info@miele.ie, Internet: www.miele.ie
Manufacturer: Miele & Cie. KG
Carl-Miele-Straße 29, 33332 Gütersloh, Germany
Malaysia
Miele Sdn Bhd
Suite 12-2, Level 12
Menara Sapura Kencana Petroleum
Solaris Dutamas No. 1, Jalan Dutamas 1
50480 Kuala Lumpur, Malaysia
Phone: +603-6209-0288
Fax: +603-6205-3768
New Zealand
Miele New Zealand Limited
IRD 98 463 631
Level 2, 10 College Hill
Freemans Bay, Auckland 1011, NZ
Tel: 0800 464 353
Internet: www.miele.co.nz
Singapore
Miele Pte. Ltd.
163 Penang Road
# 04 - 03 Winsland House II
Singapore 238463
Tel: +65 6735 1191, Fax: +65 6735 1161
E-Mail: info@miele.com.sg
Internet: www.miele.sg
South Africa
Miele (Pty) Ltd
63 Peter Place, Bryanston 2194
P.O. Box 69434, Bryanston 2021
Tel: (011) 875 9000, Fax: (011) 875 9035
E-mail: info@miele.co.za
Internet: www.miele.co.za
United Arab Emirates
Miele Appliances Ltd.
Gold & Diamond Park
Office No. 6-217, Sheikh Zayed Road
P.O. Box 11 47 82 - Dubai
Tel. +971 4 3044 999
Fax. +971 4 3418 852
800-MIELE (64353)
E-Mail: info@miele.ae
Website: www.miele.ae
WMV 960 WPS

en-GB
M.-Nr. 10 661 460 / 01
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