PICOBARISTO
HD8924
EN
DE
ES
FR
IT
NL
USER MANUAL
BENUTZERHANDBUCH
MANUAL DEL USUARIO
MODE D’EMPLOI
MANUALE UTENTE
GEBRUIKSAANWIJZING
4219.460.3607.1 HD8924 SAECO_PICOBARISTO AMF_WE_COVER_A5_FC.indd 1
01-09-16 15:24
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ESPRESSO
MILK FROTH
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ESPRESSO
LUNGO
HOT WATER
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AROMA
STRENGTH
CAFFE
CREMA
MENU /
SPECIAL DRINKS
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English
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Contents
Machine overview_________________________________________________________________
Introduction ______________________________________________________________________
First installation___________________________________________________________________
AquaClean filter __________________________________________________________________
Activating the AquaClean filter_______________________________________________________
Replacing the AquaClean filter_______________________________________________________
Replacing the AquaClean filter after 8 filters were used__________________________________
Measuring the water hardness_______________________________________________________
Control panel and display___________________________________________________________
One-touch beverage buttons________________________________________________________
Navigation buttons________________________________________________________________
MENU/SPECIAL DRINKS button______________________________________________________
AROMA STRENGTH button _________________________________________________________
Brewing coffee____________________________________________________________________
Brewing coffee with beans__________________________________________________________
Brewing coffee with pre-ground coffee________________________________________________
Frothing milk_____________________________________________________________________
Hot water ________________________________________________________________________
Beverage types and lengths_________________________________________________________
Beverage types___________________________________________________________________
Beverage lengths__________________________________________________________________
Adjusting volume and taste_________________________________________________________
Adjusting coffee and milk volume____________________________________________________
Adjusting coffee strength___________________________________________________________
Adjusting grinder settings___________________________________________________________
Cleaning and maintenance__________________________________________________________
Cleaning table ____________________________________________________________________
Cleaning the brew group____________________________________________________________
Cleaning the brew group under the tap________________________________________________
Cleaning the brew group with coffee oil remover tablets__________________________________
Reinserting the brew group__________________________________________________________
Lubrication_______________________________________________________________________
Cleaning the automatic milk frother___________________________________________________
Quick cleaning of the milk frothing system_____________________________________________
Daily cleaning of the automatic milk frother____________________________________________
Monthly cleaning of the automatic milk frother_________________________________________
Disassembling the automatic milk frother ______________________________________________
Descaling procedure_______________________________________________________________
What to do if the descaling procedure is interrupted_____________________________________
Warning icons and error codes_______________________________________________________
Meaning of the warning icons________________________________________________________
Meaning of the error codes__________________________________________________________
Troubleshooting___________________________________________________________________
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Machine overview
1
User interface
22
Service door
2
ESPRESSO button
23
'Drip tray full' indicator
3
ESPRESSO LUNGO button
24
Drip tray
4
CAFFÈ CREMA button
25
Drip tray release button
5
Escape button
26
Cord
6
OK button
27
Grind setting knob
7
Standby button
28
Cover of bean hopper
8
Display
29
Bean hopper
9
MENU/SPECIAL DRINKS button
30
Brew group
10
UP button
31
Inside of service door with cleaning instructions
11
DOWN button
32
Coffee exit duct
12
AROMA STRENGTH button
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Coffee residues drawer
13
HOT WATER button
34
Coffee grounds container
14
MILK FROTH button
35
Drip tray cover
15
Hot water dispensing spout
36
Automatic milk frother
16
Adjustable coffee dispensing spout
37
Water tank
17
Lid of water tank
38
AquaClean filter
18
Lid of bean hopper
39
Water hardness test strip
19
Lid of pre-ground coffee compartment
40
Grease tube with application tip and cap
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Main switch
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Cleaning brush
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Socket for cord
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Measuring scoop
Introduction
Congratulations on your purchase of a Saeco full-automatic coffee
machine! To fully benefit from the support that Saeco offers, please register
your product at www.saeco.com/care.
To help you get the best out of your coffee machine, Saeco offers full
support in 4 different ways:
- The separate quick start guide for first installation and first use.
- This user manual for more detailed information on how to use the
machine, how to keep it clean, how to descale it and how to solve
problems.
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- This is the QR code. Scan this code to access instruction videos on how
to brew the best coffees, how to clean the machine and for a list of
frequently asked questions. (www.saeco.com/care)
- The separate booklet with important safety information.
First installation
For first installation, follow the instructions on the separate quick start guide.
Note: This machine has been tested with coffee. Although it has been
carefully cleaned, there may be some coffee residues left. We guarantee,
however, that the machine is absolutely new.
Note: You can install the AquaClean filter during the first installation
procedure (see separate quick start guide). If you skip installation of the
AquaClean filter at first use, you can install it later by entering the menu.
AquaClean filter
The AquaClean filter is designed to reduce limescale deposits in your coffee
machine and provide filtered water to preserve the aroma and flavor of each
cup of coffee. If you use a series of 8 AquaClean filters as indicated in this
user manual, you don't have to descale your machine for 5000 cups.
Note: Your machine has to be completely limescale-free before you start to
use the AquaClean filter. If you did not activate the filter during first
installation, you need to descale the machine before you activate the filter.
Activating the AquaClean filter
Note: Always confirm activation of the AquaClean filter in the machine menu
as described below. You also need to do this after replacing the AquaClean
filter. By activating the AquaClean filter in the machine menu, the machine
monitors the number of filters used. When the filter has been replaced 8
times, the machine reminds you to descale it.
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For instructions on how to prepare the AquaClean filter for use, see the
separate quick start guide.
Note: Shake the AquaClean filter for about 5 seconds, immerse it upside
down in a jug with cold water and wait until no more air bubbles come
out.
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AQUACLEAN
FILTER
0/8
ACTIVATE
AQUACLEAN FILTER?
2 MIN
INSERT FILTER
FILL WATER TANK
INSERT
WATER SPOUT
PLACE A
CONTAINER
UNDER THE
WATER SPOUT
2 Press the MENU/SPECIAL DRINKS button, select MENU and press the OK
button to confirm. Scroll to select AQUACLEAN FILTER. Press the OK
button to confirm.
- The display shows the number of AquaClean filters that have been
installed previously from 0 to 8 filters.
3 The display asks if you want to activate the filter. Press the 'Ok' button to
confirm.
4 The display asks you to insert the filter and fill the water tank. Make sure
you fill the water tank up to the MAX level indication.
5 The display reminds you to insert the hot water spout into the machine.
Press the OK button to confirm.
6 The display reminds you to place a container under the hot water spout.
Press the OK button to confirm. The machine starts dispensing water.
- The filter activation screen appears with a progress bar showing the
ACTIVATING
FILTER
progress of filter activation.
- When activation is finished, the display shows a tick to confirm
activation.
- Then the machine ready screen appears with the AquaClean 100%
icon to indicate that the filter has been activated.
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Replacing the AquaClean filter
Note: Replace the AquaClean filter as soon as the capacity has dropped to
0% and the filter icon flashes quickly. Replace the AquaClean filter at least
every 3 months, even if the machine has has not yet indicated that
replacement is required.
AQUACLEAN
FILTER
2/8
Tip: We advise you to buy a new filter when the capacity has dropped to
10% and the filter icon starts flashing slowly. This ensures that you can
replace the filter when the capacity has dropped to 0%.
1 Take out the AquaClean filter and replace it by a new AquaClean filter
(also see the separate quick start guide).
2 Press the MENU/SPECIAL DRINKS button, scroll to AQUACLEAN FILTER.
Press the OK button to confirm.
- The display asks if you want to activate a new filter.
3 Press the OK button to confirm.
- The display automatically updates the number of filters used.
- Dispense 2 cups of hot water (0.5 l) to complete the activation.
Discard this water.
Replacing the AquaClean filter after 8 filters were used
1
DESCALE BEFORE
ACTIVATING FILTER
When the filter icon starts flashing on the display, press the
MENU/SPECIAL DRINKS button, scroll to AQUACLEAN FILTER and press
the OK button to confirm.
- The display tells you that you need to descale the machine before
activating the new filter.
2 Press the OK button to start the descaling procedure.
- Press the escape button several times to leave the filter menu if you
do not want to descale right away.
3 At the end of the descaling procedure, the display asks you if you want
to install the AquaClean filter.
- Follow the steps in 'Replacing the AquaClean filter'.
Measuring the water hardness
Note: If you have installed the AquaClean filter, you do not need to set the
water hardness.
To be able to adjust the machine settings to the water in your region, please
measure the water hardness with the water hardness test strip supplied. The
default water hardness of the machine is set to the highest level (4). If the
measured water hardness is different, adjust the setting in the machine
menu.
1 Immerse the water hardness test strip (supplied with the machine) in tap
water for 1 second.
2 Remove the water hardness test strip and and wait for 1 minute.
3 Check how many squares have turned red and check the water hardness
in the table below.
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number of red squares
value to be set
water hardness
1
very soft water
2
soft water
3
hard water
4
very hard water
4 Press the MENU button, select menu and scroll to select water hardness.
Select the preferred water hardness setting and press the OK button to
confirm.
Control panel and display
This espresso machine has a self-explaining display for easy use. Read the
sections below for a quick explanation of the buttons.
One-touch beverage buttons
Use the one-touch beverage buttons (ESPRESSO, ESPRESSO LUNGO,
CAFFÉ CREMA, MILK FROTH and HOT WATER) to quickly prepare one of
the preset beverages.
- Note: If you want to stop the brewing process before the machine has
finished dispensing the preset coffee volume, press the OK button or the
previously selected beverage button.
- You can adjust the volume of espresso or espresso lungo (see 'Adjusting
coffee and milk volume').
Navigation buttons
Use the buttons described below to navigate through the menu:
Escape button: press this button
to return to the main menu.
Up button: press this button to
scroll up through the display
menu.
Ok button: press this button to
select, confirm or stop a function.
Down button: press this button to
scroll down through the display
menu.
MENU/SPECIAL DRINKS button
Use the MENU/SPECIAL DRINKS button to prepare other drinks, like ristretto
and espresso double. You can also use the MENU button to change the
following settings:
- Language: you can use the MENU button to set your preferred language.
- Display contrast
- Coffee temperature
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- Stand-by time: this is the time after which the machine goes into standby
mode.
- Water hardness: to be able to adjust the machine settings to the water in
your region, please measure the water hardness.
- To activate the AquaClean filter
- To start descaling
AROMA STRENGTH button
Use the AROMA STRENGTH button to adjust the coffee strength (see
'Adjusting coffee strength') or to brew pre-ground coffee.
Brewing coffee
Brewing coffee with beans
Caution: Only use espresso beans. Never put ground coffee, unroasted
coffee beans or caramelized coffee beans in the bean hopper, as this may
cause damage to the machine.
To brew coffee, follow the instructions on the separate quick start guide.
To brew two cups of espresso or espresso lungo, press the button of the
desired beverage twice. The machine automatically carries out two grinding
cycles in sequence.
Note: Using the cover of the bean hopper helps to keep the beans fresh.
Brewing coffee with pre-ground coffee
When you brew coffee with pre-ground coffee, use the measuring scoop
supplied to put the correct dose in the pre-ground coffee compartment. Do
not add too much pre-ground coffee to avoid the coffee grounds drawer
from getting clogged.
1 Open the lid of the pre-ground coffee compartment.
2 Pour one measuring scoop of pre-ground coffee into the pre-ground
coffee compartment and close the lid.
Caution: Do not put any other substance than pre-ground coffee in the
pre-ground coffee compartment, as this may damage the machine.
3 Place a cup under the coffee dispensing spout.
4 Press the AROMA STRENGTH button and select the pre-ground coffee
brewing function.
5 Press the OK button to confirm.
The machine automatically starts brewing the selected beverage.
Note: With pre-ground coffee you can only brew one coffee at a time.
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Frothing milk
Warning: Danger of scalding! Dispensing may be preceded by
small jets of hot water. Use the appropriate protective handle
only.
Note: Use cold milk (at a temperature of approximately 5°C/41°F) with a
protein content of at least 3% to ensure an optimal frothing result. You can
use whole milk or semi-skimmed milk. It is also possible to use skimmed
milk, soy milk and lactose-free milk.
1
Insert the suction tube into the automatic milk frother.
2 Insert the automatic milk frother on the rubber grip in the hot
water/steam dispensing spout until it locks into place.
3 Insert the suction tube into a milk container.
4 Place a cup under the automatic milk frother and press the MILK FROTH
button.
- The machine dispenses the frothed milk directly into the glass.
5 Press the OK button to stop frothing.
Note: After dispensing a milk based beverage perform a quick clean of the
milk circuit (see 'Quick clean of the milk system').
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Hot water
Warning: Danger of scalding. Only grab the steam wand by its
protective handle. Dispensing may be preceded by small jets of
hot water.
1
Remove the automatic milk frother from the hot water/steam dispensing
spout.
2 Place a container under the hot water/steam dispensing spout and press
the HOT WATER button.
- Hot water dispensing starts automatically.
3 Press the OK button to stop hot water dispensing. Remove the container.
Beverage types and lengths
Beverage types
Beverage name
Description
How to select
Espresso
Coffee with thick crema served in a
small cup
One-touch beverage button on
control panel
Espresso lungo
A longer espresso with thick crema
served in a medium-sized cup
One-touch beverage button on
control panel
Ristretto
Shorter espresso with thick crema
served in a small cup
MENU/SPECIAL DRINKS
Caffè crema
Long espresso with thin crema served in MENU/SPECIAL DRINKS
a large cup
Espresso double
Double espresso with thick crema
served in a small cup
MENU/SPECIAL DRINKS
Milk froth
Hot milk with foam
MENU/SPECIAL DRINKS
Hot water
MENU/SPECIAL DRINKS
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Beverage lengths
Beverage name
Standard length
Length range
Espresso
40 ml
20 - 230 ml
Ristretto
30 ml
20 - 230 ml
Espresso Lungo
80 ml
20 - 230 ml
Caffè Crema
125 ml
20 - 230 ml
Espresso Double
60 ml (double grinding)
40 - 230 ml
Hot water
300 ml
50 - 450 ml
Adjusting volume and taste
Adjusting coffee and milk volume
You can adjust the volume of the beverage brewed according to your taste
and to the size of the cups.
Caution: Do not use cups that have a diameter of more than 8cm, to avoid
damage to the front panel.
Note: We advise you to use glass cups or cups with a ceramic-coated rim.
1
To adjust the espresso volume, press and hold the ESPRESSO button
until the display shows the MEMO icon.
- The machine enters the programming phase and starts to brew the
selected beverage.
2 Press the OK button when the cup contains the desired amount of
espresso.
- The tick on the display shows that the button is programmed: every
time it is pressed, the machine brews the set espresso volume.
To set the volume of espresso lungo, caffè crema, milk froth and hot water,
follow the same procedure: press and hold the button of the beverage and
press the OK button when the cup contains the desired amount.
Adjusting coffee strength
To change the coffee strength, press the AROMA STRENGTH button. Each
time you press the AROMA STRENGTH button, the aroma strength changes
by one degree. The display shows the chosen strength, which is only saved
if you brew a coffee.
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3
4
5
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2
3
4
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Very mild
Mild
Regular
Strong
Very strong
Note: The machine automatically dispenses the correct coffee volume for
each coffee strength.
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Note: You can also use the AROMA STRENGTH button to brew coffee with
pre-ground coffee.
Note: After adjusting the coffee strength, the display shows the main menu
again and saves the chosen aroma strength when you brew a coffee.
Adjusting grinder settings
You can adjust the grind settings by using the grind setting knob inside the
bean container. At each setting selected, the ceramic coffee grinder
guarantees a perfectly even grind for every cup of coffee you brew. It
preserves the full coffee aroma and delivers the perfect taste to every cup.
Note: You can only adjust the grind settings when the machine is grinding
coffee beans.
1
Caution: Do not turn the grind setting knob more than one notch at a time to
prevent damage to the grinder.
1 Place a cup under the coffee dispensing spout.
2 Open the lid of the bean hopper.
3 Press the ESPRESSO button.
4 When the grinder starts grinding, press down the grind setting knob and
turn it to the left or right.
- There are 10 different grind settings you can choose from. The lower the
setting, the stronger the coffee.
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Cleaning and maintenance
Note: Consult the table below for when and how to clean all detachable
parts of the machine. For more detailed information on how to clean the
brew group and how to descale the machine, read the corresponding
chapters below or go to the dedicated website www.saeco.com/care.
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Cleaning table
Part description
When to clean
How to clean
Brew group
Weekly
Remove the brew group and clean it under the tap
(see 'Cleaning the brew group under the tap').
Depending on the
type of usage
Lubricate the brew group (see 'Lubrication').
Monthly
Clean the brew group with the coffee oil remover
tablets.
After every use
Perform the quick clean procedure for the milk system
(see 'Quick cleaning of the milk frothing system').
Daily
Perform the daily cleaning procedure (see 'Daily
cleaning of the automatic milk frother').
Monthly
Perform the monthly cleaning procedure (see
'Monthly cleaning of the automatic milk frother').
Drip tray
As soon as the red
'drip tray full' indicator
pops up through the
drip tray.
Empty the drip tray and clean it under the tap.
Coffee grounds
container
When it suits you
Empty the coffee grounds container and clean it
under the tap. Make sure the machine is switched on
while you empty and clean the coffee grounds
container.
Water tank
When it suits you
Clean it under the tap.
Pre-ground coffee
compartment
Weekly
Clean the top part with a spoon handle as shown
below.
Automatic milk
frother
Cleaning the brew group
Note: Scan the QR code or go to www.saeco.com/care for detailed
instructions on how to disassemble and clean the brew group.
Caution: Do not clean the brew group in the dishwasher and do not use
washing-up liquid or a cleaning agent to clean it. This may cause the brew
group to malfunction and may have a negative effect on the coffee taste.
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Cleaning the brew group under the tap
1
2
3
4
Switch off the machine and unplug it.
Remove the drip tray with the coffee grounds container.
Open the service door.
Press the PUSH button (1) and pull at the grip of the brew group to
remove it from the machine (2).
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2
5 Rinse the brew group thoroughly with lukewarm water. Clean the upper
filter carefully.
6 Let the brew group air-dry.
Note: Do not dry the brew group with a cloth to prevent fibers from
collecting inside the brew group.
Cleaning the brew group with coffee oil remover tablets
Caution: Only use coffee oil remover tablets for cleaning. They do not
have a descaling function.
1 Place a container under the coffee dispensing spout.
2 Press the AROMA STRENGTH button and select GROUND COFFEE.
3 Put a coffee oil remover tablet in the pre-ground coffee compartment.
4 Press the CAFFÈ CREMA button. The machine dispenses water from the
coffee dispensing spout.
5 When the progress bar has reached the middle, set the main switch on
the back of the machine to OFF.
6 Let the degreasing solution work for approximately 15 minutes.
7 Set the main switch to ON. Press the standby button.
8 Wait until the machine performs an automatic rinsing cycle.
9 Perform the 'Weekly cleaning of the brew group' procedure.
10 Remove the drip tray with the coffee grounds container. Empty the drip
tray and the coffee grounds container and place them back in the
machine.
11 Press the AROMA STRENGTH button and select GROUND COFFEE..
12 Press the CAFFÈ CREMA button. The machine dispenses water from the
coffee dispensing spout.
13 Repeat steps 12 and 13 twice. Discard the dispensed water.
Reinserting the brew group
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1
Before you slide the brew group back into the machine, make sure the
two yellow reference signs on the side match. If they do not match,
perform the following step:
- Make sure the lever is in contact with the base of the brew group.
2 Make sure that the yellow locking hook of the brew group is in the correct
position.
- To position the hook correctly, push it upwards until it is in uppermost
position.
- The hook is not positioned correctly if it is still in bottommost position.
3 Slide the brew group back into the machine along the guiding rails on the
sides until it locks into position with a click.
Caution: Do not press the PUSH button.
4 Close the service door.
Lubrication
For optimal performance of the machine, you have to lubricate the brew
group. See table below for the lubrication frequency. For support visit our
website: www.saeco.com/care.
Usage frequency
Nr of beverages brewed daily
Lubrication frequency
Low
1-5
Every 4 months
Normal
6-10
Every 2 months
>10
Every month
Heavy
1 Switch off the appliance and unplug it.
2 Remove the brew group and rinse it under a lukewarm tap (see 'Cleaning
the brew group under the tap').
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3 Apply a thin layer of grease around the shaft in the bottom of the brew
group.
4 Apply a thin layer of grease to the rails on both sides (see figure).
5 Reinsert the brew group (see 'Reinserting the brew group').
You can use the grease tube multiple times.
Cleaning the automatic milk frother
Quick cleaning of the milk frothing system
Note: Perform the quick cleaning procedure after brewing a milk-based
beverage.
1
2
3
4
Place a cup under the automatic milk frother.
Press the HOT WATER button once.
Dispense hot water for 5 seconds.
To stop dispensing hot water, press the OK button.
Daily cleaning of the automatic milk frother
1 Insert the suction tube into a jug filled with fresh water.
2 Place an empty container under the automatic milk frother. Press the
MILK FROTH button.
3 When the water that flows out of the automatic milk frother is clean,
press the escape button to stop dispensing water.
Note: If there are still some drops of milk present in the suction tube after
cleaning, remove the suction tube from the jug and dispense steam for
about 5 seconds.
Monthly cleaning of the automatic milk frother
1
2
3
4
5
Pour the contents of a Saeco milk circuit cleaning sachet into a jug. Add
half a liter of water.
Insert the suction tube into the jug.
Place a container under the automatic milk frother.
Press the MILK FROTH button.
You can press OK to stop or let the machine dispense until it stops
automatically.
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6 Rinse the jug with fresh water and fill it with half a liter of fresh water for
the rinsing cycle. Empty the container and place it back under the
automatic milk frother.
7 Insert the suction tube into the jug.
8 Press the MILK FROTH button.
9 You can press OK to stop or let the machine dispense until it stops
automatically.
10 Disassemble the milk frother (see 'Disassembling the automatic milk
frother ') and rinse all parts in lukewarm water or in the dishwasher.
Disassembling the automatic milk frother
1
Remove the automatic milk frother from the hot water/steam dispensing
spout. Remove the rubber grip from the hot water/steam dispensing
spout.
Warning: The steam wand can be hot after use.
2 Remove the suction tube.
3 To disassemble the milk frother, press on the sides and pull the lower
part off the upper part.
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1
2
4 Remove the rubber lid.
5 After cleaning, reassemble the milk frother by following the steps above
in reverse order.
Descaling procedure
When the display asks 'START DESCALING?', you need to descale the
machine. If you do not descale the machine when this message appears on
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the display, the machine will eventually stop working properly. In this case,
repairs are not covered by the warranty.
Only use Saeco descaling solution to descale the machine. Saeco descaling
solution is designed to ensure optimal performance of the machine. The use
of other products may damage the machine and leave residues in the water.
You can buy Saeco descaling solution in the online shop at
www.saeco.com/care.
The descaling procedure lasts 23 minutes and consists of a descaling cycle
(20 minutes) and a rinsing cycle (3 minutes). You can pause the descaling or
rinsing cycle by pressing the ESC button. To continue the descaling or
rinsing cycle, press the OK button.
Note: Do not remove the brew group during the descaling procedure.
Warning: Do not drink the descaling solution or the water
dispensed during the descaling procedure.
1
2
3
4
START
DESCALING?
23 MIN
5
Remove the drip tray and the coffee grounds container, empty and clean
them and put them back into place.
Remove the automatic milk frother from the hot water/ steam dispensing
spout.
Place a large container (1.5 l) under the coffee dispensing spout.
When the display asks 'Start descaling?', press the OK button to start the
descaling procedure.
The display reminds you that you have to remove the AquaClean filter.
Remove the filter and press the OK button.
Note: You can press the escape button to skip descaling. If you want to
start the descaling procedure later, press the MENU button, select MENU
and scroll to select DESCALING. Press OK to confirm.
6 The display reminds you that you have to empty the drip tray. Press the
OK button to confirm.
7 Pour the descaling solution into the water tank. Fill the water tank with
fresh water up to the CALC CLEAN level indication. Place the water tank
back into the machine. Press the OK button to confirm.
- The first phase of the descaling procedure starts. The machine starts
dispensing the descaling solution at intervals.
- The display shows the descaling icon, the phase indication and the
duration. This first phase takes 20 minutes.
8 Let the machine dispense the descaling solution until the water tank is
empty.
9 Remove the water tank and rinse it.
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2
1
XAM
CLAC
C
NAEL
CALC
CLEAN
10 Fill the water tank with fresh water up to the CALC CLEAN level
indication. Place the water tank back into the machine and press OK.
11 Remove and rinse the milk carafe. Fill the milk carafe with water up to the
MIN level indication. Insert the milk carafe into the machine and open the
milk froth dispensing spout.
12 Remove and empty the container and place it back under the coffee
dispensing spout. Press OK to confirm.
13 The second phase of the descaling procedure starts, which is the rinsing
cycle. This phase takes 3 minutes. The display shows the rinsing icon and
the duration of the phase.
Note: If the water tank is not filled up to the CALC CLEAN level, the
machine may require another rinsing cycle.
14 Wait until the machine stops dispensing water. The descaling procedure
is finished when the tick appears on the display.
15 Press the OK button to exit the descaling cycle. The machine starts
heating up and performs the automatic rinsing cycle.
16 Remove and empty the container.
17 Clean the brew group by performing the 'Weekly brew group cleaning'
cycle.
18 Install a new AquaClean filter in the water tank.
Tip: Using the AquaClean filter reduces the need for descaling!
What to do if the descaling procedure is interrupted
Once the descaling procedure has started, you must let the machine
perform the entire procedure until the very end without switching off the
machine. If the machine gets stuck during descaling, you can exit the
descaling procedure by pressing the standby button. If this occurs, or in case
of a power failure or accidental disconnection of the cord, do the following:
1 Empty and rinse the water tank thoroughly.
2 Fill the water tank up to the CALC CLEAN level indication and switch the
machine back on. The machine will heat up and perform an automatic
rinsing cycle.
3 Before brewing any beverages, perform a manual rinsing cycle.
Note: If the descaling procedure was not completed, the machine will
require another descaling procedure as soon as possible.
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Warning icons and error codes
Meaning of the warning icons
ADD WATER
ADD COFFEE
10
SUPPORT REQUIRED
Fill the water tank with fresh
water to the MAX level
indication.
The coffee grounds container
is full. Make sure the machine
is switched on. Then remove
and empty the coffee grounds
container.
The bean hopper is empty.
Put new coffee beans in the
bean hopper.
The brew group is blocked by
coffee powder. Clean the brew
group.
The brew group is not in the
machine or it is not inserted
correctly. Insert the brew
group.
Insert the drip tray and close
the service door.
If the display shows an error
code, check section 'Meaning
of the error codes' to see
what the code on the display
means and what you can do.
The machine cannot be used
when this icon is on the
display.
Meaning of the error codes
Below you find a list of the error codes that may appear on the display, their
meaning and how to solve the problem. If these solutions do not help to
remove the error code from the display and bring the machine back to
normal working order, contact the Saeco hotline. Contact details can be
found in the warranty booklet or on www.saeco.com/care.
Error code
Problem
Cause
01
The coffee grinder is
blocked
The coffee exit duct is Clean the coffee exit duct thoroughly
clogged.
with the handle of the measuring
spoon or a spoon handle. Switch the
appliance off and on again.
03 - 04
There is a problem
with the brew group.
The brew group is
dirty.
Possible solution
Remove the brew group and clean it
thoroughly (see 'Cleaning the brew
group').
The brew group is not Remove the brew group and reinsert
positioned correctly.
it. Make sure the two reference signs
on the side match before you slide
the brew group back into the
machine.
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English
Error code
Problem
Cause
Possible solution
05
There is a water
circuit problem.
There is air in the
water circuit.
Remove and place back the water
tank a couple of times. Make sure
you insert it into the machine
properly. Check if the water tank
compartment is clean.
If you use an AquaClean filter:
remove the AquaClean filter from the
water tank and shake it to remove all
air from the filter. Then place the
AquaClean filter back into the water
tank.
14
The machine is
overheated.
This can have several
causes.
Switch the machine off and switch it
back on again after 30 minutes. Try
this 2 or 3 times.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/care for a list of frequently asked
questions or contact the Consumer Care Center in your country.
Problem
Cause
Solution
The machine does not
switch on.
The machine is disconnected
or the main switch is in the 'off'
position (0).
Check if the mains cord is inserted
correctly.
Make sure the main switch is set to 'on'
position (I).
The machine is in DEMO
mode.
You pressed the standby
button for more than 8
seconds.
Switch the machine off and then on
again with the main switch on the back
of the machine.
The drip tray fills up
quickly.
This is normal. The machine
Empty the drip tray when the 'drip tray
uses water to rinse the internal full' indicator pops up through the drip
circuit and brew group. Some
tray cover.
water flows through the
internal system directly into the
drip tray.
Place a cup under the dispensing spout
to collect rinsing water.
English 25
Problem
Cause
Solution
The 'coffee grounds
container full' icon
remains displayed.
You emptied the coffee
grounds container while the
machine was switched off.
Always empty the coffee grounds
container while the machine is switched
on. If you empty the coffee grounds
container when the machine is switched
off, the coffee cycle counter is not reset.
In that case, the 'empty coffee grounds
container' message stays on the display
even though the container is not full.
You placed back the coffee
grounds container too fast.
Do not place back the coffee grounds
container until the display message
prompts you to put it back.
The brew group is not in the
correct position.
Close the service door. Switch the
machine off and back on again. Wait for
the 'machine ready' screen to appear
and then remove the brew group.
You have not removed the
coffee grounds container.
Remove the coffee grounds container
before you remove the brew group.
The brew group is not in the
correct position.
You did not put the brew group in the
correct position before placing it back.
Make sure that the lever is in contact
with the base of the brew group and that
the hook of the brew group is in the
correct position.
I cannot remove the brew
group.
I cannot insert the brew
group.
Reset the machine in the following way:
place the drip tray and the coffee
grounds container back. Leave the brew
group out. Close the service door and
switch the machine on and off. Then try
to reinsert the brew group.
The coffee has too little
crema or is watery.
Coffee is leaking from the
coffee dispensing spout.
The machine is still in the
descaling procedure.
You cannot remove the brew group
when the descaling procedure is active.
First complete the descaling process
and then remove the brew group.
The grinder is set to a too
coarse setting.
Adjust the grinder to a finer setting.
The coffee blend is not the
correct one.
Change the coffee blend.
The machine is performing its
self-adjustment procedure.
Brew a few cups of coffee.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
clogged.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The coffee exit duct is clogged. Clean the coffee exit duct.
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English
Problem
Cause
Solution
The coffee is not hot
enough.
The cups you use are cold.
Preheat the cups by rinsing them with
hot water.
The temperature is set too low. Set the temperature to 'high' in the
Check the menu settings.
menu.
You added milk.
The machine grinds the
coffee beans, but coffee
does not come out.
The coffee comes out
slowly.
Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
The coffee exit duct is blocked. Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Switch the appliance off
and on again.
The grinder is set to a too fine
setting.
Adjust the grinder to a coarser setting.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The grinder is set to a too fine
setting.
Use a different coffee blend or adjust
the grinder.
The brew group is dirty.
Clean the brew group.
The coffee exit duct is blocked. Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle.
The machine circuit is blocked
by limescale.
Descale the machine.
The frothed milk is too
cold.
The cups are cold.
Preheat the cups with hot water.
The milk does not froth.
The automatic milk frother is
dirty or not assembled or
installed correctly.
Clean the automatic milk frother and
make sure it is correctly assembled and
installed.
The type of milk used is not
suitable for frothing.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactosefree milk. Other types of milk have not
been tested and may result in a small
amount of milk froth.
English
27
Problem
Cause
Solution
I cannot activate the
AquaClean filter and the
machine asks for
descaling.
You have already replaced the
AquaClean filter 8 times. After
you have replaced the
AquaClean filter 8 times, you
need to descale the machine.
Descale your machine first and install
the AquaClean filter. Always activate the
AquaClean filter in the menu. Also do
this when you replace the filter.
The filter has not been
replaced in time after the
AquaClean filter icon flashed
and the capacity dropped to
0%.
Descale your machine first and then
install the AquaClean filter.
You did not install the
AquaClean filter during first
installation, but after having
brewed approx. 50 coffees
(based on 100ml cups). The
machine has to be completely
limescale-free before you
install the AquaClean filter.
First descale the machine and then
install a new AquaClean filter. After
descaling, the filter counter is reset to
0/8. Always confirm filter activation in
the machine menu. Also do this after
filter replacement.
You did not activate the new or
replaced AquaClean filter in
the machine menu. Also after
replacing the filter, you need to
confirm activation in the
machine menu.
Descale your machine first. Then
activate the AquaClean filter in the
menu. Also do this when you replace the
filter.
The AquaClean filter icon
does not appear on the
display after I replaced
the filter.
You did not confirm activation
in the machine menu.
Confirm the activation of the filter in the
machine menu. If the display shows
'START CALC CLEAN', you first need to
descale the machine. Remove the
AquaClean filter before descaling and
reinsert it afterwards.
The AquaClean filter is
installed, but the
descaling message
appears.
You have not activated the
First descale the machine and then
AquaClean filter in the machine install a new AquaClean filter. This will
menu.
reset the filter counter to 0/8. Always
confirm filter activation in the machine
menu, also after filter replacement.
The AquaClean filter does
not fit.
You need to remove air from
the filter.
Let air bubbles come out of the filter.
There is still water in the water
tank.
Empty the water tank before you install
the filter.
You are trying to install another Only the AquaClean filter fits into the
filter than the AquaClean filter. machine.
The rubber o-ring is not
attached to the AquaClean
filter.
Check the packaging for the o-ring and
attach it to the AquaClean filter.
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English
Problem
Cause
Solution
There is water under the
machine.
The drip tray is too full and has
overflowed.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray. Always empty the drip tray before
you start descaling the machine.
The machine is not placed on a Place the machine on a horizontal
horizontal surface.
surface so that the 'drip tray full'
indicator works properly.
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