INSTALLATION INSTRUCTIONS
USER GUIDE
Front Loading Clothes Washer
WH8560F, WH8060F, WH8560P, WH8060P,
WH7560P, WH8560J and WH7560J models
NZ AU SG ROW
CONTENTS
Introduction
3
Safety and warnings
4
Installation instructions
5
Before you do your first wash
11 Getting started quickly
12
Washer controls
18
Safety features
19
Sorting and loading
20
Detergent and fabric softener
22
Wash cycles
26
Wash cycle options
29
Customising wash cycles
33
Caring for your washer
34
Before you call for service
37
Fault codes
39
Troubleshooting40
Manufacturer’s Warranty
45
Customer Care
47
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may
not be available in all markets and are
subject to change at any time. For current
details about model and specification
availability in your country, please go to
our website www.fisherpaykel.com or
contact your local Fisher & Paykel dealer.
Registration
Register your product with us so we can
provide you with the best service possible.
To register your product visit our website:
www.fisherpaykel.com
1
INTRODUCTION
Welcome
Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer
and trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use,
ergonomic and kind to the environment. Your washer has numerous wash cycles
and options so you can perform every wash task with ease and the knowledge your
clothes are receiving the best possible care.
Please take the time to read these instructions carefully before you begin using your
machine.
Following the advice in this user guide will ensure you get the performance you
expect from your machine and that you get the best possible wash results. Keep these
instructions for future reference.
We hope you enjoy your new washer. We have certainly enjoyed designing it for you.
Front loading washer models
3
SAFETY AND WARNINGS
!
WARNING!
Electric Shock Hazard
If you are using an extension cord or a portable electrical outlet device
(eg multi-socket outlet box), ensure that it is positioned so that it does
not come into contact with water or moisture.
Failure to do so may result in death or electrical shock.
IMPORTANT SAFETY INSTRUCTIONS
WARNING! When using your clothes washer, follow basic precautions, including the
following:
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4
This clothes washer is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they are supervised or given instructions on how to use the washer by someone
responsible for their safety.
The washer should only be used for washing and rinsing of textiles where this is
indicated on the care label.
The door will be locked from the start of the cycle until the cycle is complete
for safety reasons. It is possible to open the door during the cycle under certain
conditions (refer to page 19).
Never force the door open.
Keep children away from the washer while it is in operation.
Supervise children to ensure they do not play with the washer or climb inside the drum.
Do not touch the glass part of the door during a cycle as the door can become hot.
Do not open the detergent dispenser during the cycle as hot water may come out of it.
The only user-removable parts of the washer are the inlet hose(s), detergent dispenser
and the pump filter. No other parts are designed to be removed by anyone other than
a Fisher & Paykel trained and supported service technician.
When disposing of the washer, it is recommended that the door is removed to avoid
children getting trapped inside, and that the electrical cable is cut off close to the
washer.
Do not add gasoline, dry-cleaning solvents, or other flammable or explosive substances
to the wash water. These substances give off vapours that could ignite or explode.
Do not wash articles that have been previously cleaned in, washed in, soaked in,
or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive
substances as they give off vapours that could ignite or explode.
INSTALLATION INSTRUCTIONS
Accessories
Please check you received the following accessories with your Fisher & Paykel washer.
You will find them inside the drum or attached to the packaging.
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2 x Inlet hose(s) (for models WH8560J and WH7560J only 1 x Inlet hose supplied)
1 x Drain hose guide
1 x Installation instructions and user guide
1 x Spanner
1 x Installation leaflet (attached to the top of the washer)
1 x Inlet valve cap (excluding WH8560J and WH7560J models)
Unpacking
To ensure the best performance from your new washer please follow the instructions below.
Removing the packaging
1 Remove the outer packaging (including the polystyrene packer and plastic wrapping). All
packaging must be removed prior to use. Ensure these materials are kept out of reach of
children. Note: a small amount of water may be seen inside the packaging and inside the
washer. This is the result of factory testing and is normal.
2 Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so
may cause damage to your floor and washer.
3 Remove all packaging and accessories from inside the drum.
Removing the transit bolts
The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during
transportation.
IMPORTANT!
The 4 transit bolts MUST be removed prior to operation of the machine. Failure to
remove these will result in damage to the machine.
To remove the bolts:
1 Use a spanner or socket to unscrew and remove all four transit bolts at the back of the
washer (A).
2 Pull the black rubber grommets to remove the bolt, grommet and white plastic spacers
from the machine. Keep the transit bolts in case they are required for future transit of the
machine. Never transport the machine without the transit bolts properly fixed in place.
3 Cover the bolt holes with the white plastic plugs which are attached to the machine and
located near each hole (B). Push to clip into place.
B
A
Removing the transit safety bolts
5
INSTALLATION INSTRUCTIONS
Product dimensions
C
E
D
A
B
FRONT VIEW
Wall
TOP VIEW
WH8560F
WH8560P
WH8560J
WH8060F
WH8060P
WH7560P
WH7560J
PRODUCT DIMENSIONS
mm
mm
mm
A Overall height of product
850
850
850
B Overall width of product
600
600
600
C Overall depth of product
645
645
590
1065
1065
1010
330
330
330
Standpipe height
min. 800 – 1200
min. 800 – 1200
min. 800 – 1200
MAXIMUM CAPACITY
kg
kg
kg
8.5
8.0
7.5
(including dial and door
when closed)
D Depth of door open
E Minimum door clearance to
adjacent wall
Note: the exact height of your washer is dependent on how far the feet are extended
from the base of the machine. The space where you install your washer needs to be at
least 40mm wider and 20mm deeper than its dimensions.
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6
Electrical supply: 220 – 240V, 50Hz Sinusoidal, minimum 10A.
Inlet water static pressure: Max. 1MPa (150psi), Min. 30kPa (4.5psi).
Inlet water flow rate at tap: Min. 6 litres/min.
INSTALLATION INSTRUCTIONS
Location
IMPORTANT!
Install the machine on a solid and level floor surface ensuring it has at least 20 mm
clearance on each side. The washer must not be installed on any textured floor
coverings (eg carpet, rugs).
Note: this machine must not be installed and operated on a plinth.
Levelling the machine
1
2
3
4
It is IMPORTANT to level the machine to ensure good spin
performance, and to minimise noise, vibrations and wear
and tear on the washer.
Before positioning the machine in its final position, check
that the machine is level, front to back and side to side.
Manoeuvre the product into its final position (we suggest a
minimum clearance of 20mm each side).
Use a spirit level to check that the machine is correctly
level. If needed, pull the machine out. Loosen the lock nut
using the spanner provided and wind the feet up or down
to correctly level the machine.
Using the spanner provided, tighten the lock nuts against
the base of the machine to lock the feet in position.
Locking the feet
Connecting to the water supply
Inlet hose(s)
IMPORTANT!
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New hose sets provided with the washer should be
used to connect the washer to the water mains.
Old hose sets should not be re-used.
We recommend the inlet hose(s) are changed every
5 years. WARNING: Failure to do so may result in a
flood and damage to property.
Straight
(tap) end
Elbow
(machine) end
Inlet hose ends
1 Connect the straight end(s) of the inlet hose(s) to the tap(s) and the elbow end(s)
to the corresponding machine inlet valve(s). If present, the hot valve is colour coded
orange to make this easier. Tighten the inlet hose end(s) by hand until the hose seal
just makes contact with the tap sealing face and then tighten a further half-turn. Make
sure there are no kinks in the hose(s).
2 Turn the tap(s) on and check for leaks. Check for leaks again after 24 hours.
IMPORTANT!
The hot water temperature should not exceed 65°C and the cold water temperature
not exceed 35°C. Temperatures above these may cause the machine to fault or cause
damage to the machine.
7
INSTALLATION INSTRUCTIONS
If you have an uncontrolled water heating source (eg a wet back or solar heating
system) you should fit a Hot ‘N’ Safe Valve. This will ensure the hot water temperature
remains within safe limits.
Hot ‘N’ Safe Valves available are:
RMC TVA 50HF
RMC TVA 75HFS
Adjustable between 35°C – 55°C
RMC TVA 50HP
For instantaneous gas hot water supply
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Water supply requirements:
Inlet water pressure: Maximum 1MPa (150psi), Minimum 30kPa (4.5psi)
Inlet water flow rate: Minimum 6 litres/minute
Cold supply only:
If you only have a cold water supply, the inlet valve cap (blanking cap) which came
with your washer must be connected to the hot inlet valve (with the exception of
WH8560J and WH7560J models). The cap prevents water leaking out of the hot valve.
This appliance incorporates backflow protection complying with AS3500.1. No further
backflow protection is required for connection to the water supply.
Note: your washer has an internal heater to heat water. If your model of washer has
cold water connection only (WH8560J and WH7560J models), or if you do not connect
a hot water inlet hose, your washer will automatically recognise there is no hot water
supply and its internal heater will heat the cold water to the selected cycle temperature.
8
INSTALLATION INSTRUCTIONS
Draining
Drain hose placement in a stand pipe or tub
1 To guide the drain hose over the tub or
IMPORTANT!
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If the drain hose is placed on the ground or
if the standpipe or tub is less than 800mm
high, the washing machine will continuously
drain while being filled (siphon).
Regularly check that your standpipe or tub
is free from lint or other obstructions, which
may affect how your machine works or may
cause flooding.
Pull hose
through
guide
(20mm)
maximum
Standpipe 800 – 1200mm
standpipe the hose guide must be fitted to
the drain hose. The height of the standpipe
or tub should be between 800 – 1200mm.
2 Secure the hose guide so it cannot become
dislodged from the standpipe or tub.
Fitting the drain hose guide
Attaching drain hose to spigot
1 Guide drain hose through hose guide
2 Secure hose guide to back wall of cupboard
using a screw. The height of the drain hose
should be between 500 – 800mm from
ground level.
3 Attach drain hose to spigot and secure using
a hose clamp ensuring the blanking insert is
cleared from spigot.
4 Check for leaks.
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The drain hose should be checked from time
to time and replaced if any damage (eg wear,
cuts, bulges, kinks, leaks, etc) is found. Do
not bend the drain hose sharply, as this may
cause it to split.
In multi-storey apartments or any upper
floor, the machine should be installed on a
floor equipped with a drain.
Draining must comply with local by-laws.
Height 500 – 800mm
from ground
Attaching drain hose to spigot
9
INSTALLATION INSTRUCTIONS
Electrical connection
1 This appliance must be connected to a 220V – 240V, 50Hz, sinusoidal, minimum 10A
electrical supply.
2 Uncoil the power cord, remove and discard the plastic pin cover and plug into a wall socket.
3 Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.
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Check the power cord for damage and make sure it is not squashed or twisted when
installing the washer.
Always remove the power cord from a socket by the plug, not by the cord.
IMPORTANT!
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If you are using an extension cord or a portable electrical outlet device (eg multi-socket
outlet box), ensure that it is positioned so that it does not come into contact with water
or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.
Do not touch or operate the machine with wet hands or with bare-feet.
A damaged power cord must be replaced by a Fisher & Paykel trained and supported
service technician, in order to avoid a hazard. The appliance must not be operated
until it is repaired, as there is risk of electric shock.
Do not operate this machine if it has been damaged during transport. Contact your
Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
SPARE PARTS
Available from your Fisher & Paykel dealer or a Fisher & Paykel trained and supported
service technician.
Hose Inlet Long (2m)
Part No. 422680P
Hose Inlet Large Bore
Part No. 426123P
Drain Hose Extension
(Not suitable for attaching to a spigot).
Part No. 425627P
Completing the installation
Installation test cycle
IMPORTANT!
Do this before you wash any items in your washer. This is to check that your washer is
installed correctly and that it is functioning correctly prior to use.
1 Turn your washer on by pressing the ‘POWER’ button.
2 Select the ‘Quick’ or ‘Super Quick’ cycle. Ensure the drum is empty and the door closed.
button. The machine will start to fill.
3 Touch the
Observe the machine for any problems (eg leaking from the hose(s), excess noise
or vibrations).
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The washer will beep and display any faults on the screen if there are any problems.
Refer to ‘Before you call for Service’ section at the back of this book.
4 Wait until you see water in the bottom of the drum.
to stop the cycle, then press ‘POWER’ to turn the machine off.
5Touch
.
6 Press ‘POWER’ again, select the ‘Spin’ cycle and touch
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Check the drain hose is firmly secured to the standpipe or tub, or spigot.
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Observe that the machine pumps out the water, and spins.
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IMPORTANT!
10
If there are any problems, you must address these before proceeding with normal use.
The washer will automatically turn off at the end of the cycle if there are no problems.
BEFORE YOU DO YOUR FIRST WASH
Before you start, it is a good idea to go through the following checklist:
1 Have the packaging and transit bolts been removed?
2 Is the drain hose threaded through the ‘U bend’ (with no more than 20mm extended)
and hooked into your standpipe or tub, or attached to a spigot?
3 Is the hot hose connected to the hot valve (colour-coded orange, if present)? Is the cold
hose connected to the cold valve (colour-coded white)? Have the taps been turned on?
4 Is the machine correctly levelled, feet are locked and cabinet corners clear of the floor
and walls?
5 Has the power cord been connected to an appropriate power supply and the power
turned on?
6 Have you performed the installation test cycle?
7 We recommend you complete your first cycle with a half-load amount of detergent
and without a load in order to remove any residues remaining in the machine from the
manufacturing process.
IMPORTANT!
You must ensure all 4 transit bolts have been removed from your washer before you
start using it. If the transit bolts are not removed, they will damage your washer and
YOUR MANUFACTURER’S WARRANTY WILL BE COMPROMISED.
11
GETTING STARTED QUICKLY
WH8560F and WH8060F models only
PUSH
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PUSH
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Sort your washing carefully. Separate white/light
colours from dark colours. Wash new, highly coloured
and dark coloured items separately to prevent dye
transfer. Refer to the ‘Sorting and loading’ section.
Load your clothes individually into the wash drum.
Close the door.
Use ‘Low Sudsing’ or ‘Front Loader’ liquid, powder
or pods. Place liquid detergent into the correct
compartment in the dispenser drawer marked
.
If you wish to use powdered detergent you MUST
remove the liquid detergent insert by firmly grasping
and twisting the left hand side of the internal
compartment and pulling upwards. If you are using
detergent pods place them at the back of the drum
before you load your clothing. For more information
on detergent refer to the ‘Detergent and fabric
softener’ section.
If you wish to use fabric softener, place it in
the compartment marked with a
. For more
information on fabric softener refer to the ‘Detergent
and fabric softener’ section.
Liquid detergent in
compartment marked
IMPORTANT!
Fabric softener in
compartment marked
Fabric softener should not be used if you have
selected the ‘Super Quick’ cycle.
WH8560F and WH8060F models
1
12
2
GETTING STARTED QUICKLY
1 Press ‘POWER’ to activate your washer.
2 Select your wash cycle by turning the SmartTouch™ Control Dial.
3 Choose your wash options, if you wish to select options different from the default
options for the cycle.
to start the cycle.
4Touch
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If you make an invalid selection the washer will beep to alert you.
When the cycle finishes, your washer will perform end of cycle beeps and then turn
off automatically.
If you wish to stop your washer at any point during a cycle simply touch
to pause the
cycle. There may be a slight delay while the drum comes to a stop, then the door will
unlock. Under certain conditions however the door will remain locked for safety reasons
(refer to the ‘Safety features’ section).
If you wish to cancel or change the wash cycle once a cycle has started, simply touch
the
button then select the new cycle. Touch
to restart the washer.
IMPORTANT!
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For the best fabric and colour care, remove your clothes as soon as the cycle has
finished.
Failure to follow the advice in this guide may result in damage to your garments and
your expectations of wash performance may not be met.
3
4
13
GETTING STARTED QUICKLY
WH8560P, WH8060P and WH7560P models only
PUSH
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PUSH
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Sort your washing carefully. Separate white/light
colours from dark colours. Wash new, highly coloured
and dark coloured items separately to prevent dye
transfer. Refer to the ‘Sorting and loading’ section.
Load your clothes individually into the wash drum.
Close the door.
Use ‘Low Sudsing’ or ‘Front Loader’ liquid, powder
or pods. Place liquid detergent into the correct
compartment in the dispenser drawer marked
.
If you wish to use powdered detergent you MUST
remove the liquid detergent insert by firmly grasping
and twisting the left hand side of the internal
compartment and pulling upwards. If you are using
detergent pods place them at the back of the drum
before you load your clothing. For more information
on detergent refer to the ‘Detergent and fabric
softener’ section.
If you wish to use fabric softener, place it in
the compartment marked with a
. For more
information on fabric softener refer to the ‘Detergent
and fabric softener’ section.
Liquid detergent in
compartment marked
IMPORTANT!
Fabric softener in
compartment marked
Fabric softener should not be used if you have
selected the ‘Quick’ or ‘Super Quick’ cycles.
WH8560P, WH8060P and WH7560P models
1
14
2
GETTING STARTED QUICKLY
1 Press ‘POWER’ to activate your washer.
2 Select your wash cycle by turning the SmartTouch™ Control Dial.
3 Choose your wash options, if you wish to select options different from the default
options for the cycle.
to start the cycle.
4Touch
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If you make an invalid selection the washer will beep to alert you.
When the cycle finishes, your washer will perform end of cycle beeps and then turn
off automatically.
If you wish to stop your washer at any point during a cycle simply touch
to pause the
cycle. There may be a slight delay while the drum comes to a stop, then the door will
unlock. Under certain conditions however the door will remain locked for safety reasons
(refer to the ‘Safety features’ section).
If you wish to cancel or change the wash cycle once a cycle has started, simply touch
the
button then select the new cycle. Touch
to restart the washer.
IMPORTANT!
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For the best fabric and colour care, remove your clothes as soon as the cycle has
finished.
Failure to follow the advice in this guide may result in damage to your garments and
your expectations of wash performance may not be met.
3
4
15
GETTING STARTED QUICKLY
WH8560J and WH7560J models only
PUSH
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Sort your washing carefully. Separate white/light
colours from dark colours. Wash new, highly coloured
and dark coloured items separately to prevent dye
transfer. Refer to the ‘Sorting and loading’ section.
Load your clothes individually into the wash drum.
Close the door.
Place detergent in the correct compartment in
the detergent dispenser drawer marked . Use
Low Sudsing or ‘Front Loader’ liquid or powder
detergents. Alternatively use detergent pods. Place the
pod at the back of the drum before you load in any
clothing. For more information on detergent refer to
the ‘Detergent and fabric softener’ section.
Place fabric softener in the compartment marked with
a
. For more information on fabric softener refer to
the ‘Detergent and fabric softener’ section.
Detergent in
compartment marked
PUSH
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PUSH
IMPORTANT!
Fabric softener must not be used if you have selected
the ‘Quick’ cycle.
Fabric softener in
compartment marked
WH8560J and WH7560J models
1
16
2
GETTING STARTED QUICKLY
1 Press ‘POWER’ to activate your washer.
2 Select your wash cycle by turning the SmartTouch™ Control Dial.
3 Choose your wash options, if you wish to select options different from the default
options for the cycle.
to start the cycle.
4Touch
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If you make an invalid selection the washer will beep at you.
When the cycle finishes, your washer will perform end of cycle beeps to alert you and
then turn off automatically.
If you wish to stop your washer at any point during a cycle, simply touch
to pause
the cycle. There may be a slight delay while the drum comes to a stop, then the door
will unlock. Under certain conditions however the door will remain locked for safety
reasons (refer to the ‘Safety features’ section).
If you wish to cancel or change the wash cycle once a cycle has started, simply touch
the
button then select the new cycle. Touch
to restart the washer.
IMPORTANT!
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For the best fabric and colour care, remove your clothes as soon as the cycle has
finished.
Failure to follow the advice in this guide may result in damage to your garments and
your expectations of wash performance may not be met.
3
4
17
WASHER CONTROLS
SmartTouch™ Control Dial
The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you
rotate the dial, the icon of the wash cycle selected will be illuminated, along with the
default settings for that cycle on the right side of the control panel.
SmartTouch™ buttons
The smooth, easy clean buttons enable easy selection of options with lights clearly
showing the selections you are making.
Digital display screen
The digital display screen provides feedback on how long the wash cycle has to go. If
you have programmed a ‘Delay Start’, the time remaining until the cycle will start will
be displayed here, along with any messages to help you with the overall running of your
washer (eg user warnings).
Time to go
Your washer displays approximately how many minutes the cycle you are running has
remaining, so that you can tell at a glance when your washing will be finished.
Please be aware that a number of factors can influence the overall cycle time, eg
the water flow rate, water pressure, whether hot water is being used from the tap
or the water is heated by the internal heater, load size, cycle and option selections.
Therefore cycle times will vary. Unexpected events in a wash cycle (eg out of balance,
oversudsing) can lengthen the cycle time.
Progress lights
The progress lights indicate what part of the cycle the washer is currently on (wash,
rinse or spin). All three lights are on at the beginning of the cycle. The light for the
current part of the cycle flashes, and each one goes out when that part of the cycle
is complete.
Keylock mode
Keylock can be used to lock the buttons on your washer. This will avoid accidental
button pushes. For more detail please refer to the ‘Wash cycle options’ section.
Drum light (WH8560F, WH8060F models only)
Your machine has a drum light to help assist you when loading and unloading your
washing machine. When you press ‘POWER’, the LED light in the drum will turn on,
after 2 minutes it will automatically turn off. At the end of the cycle, the drum light
will turn on again for 5 minutes to help facilitate unloading.
18
SAFETY FEATURES
Door lock
The door of your washer will lock once you touch
until the machine beeps at the end
of the cycle, ensuring safety for you and your family while your machine is operating.
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To unlock the door during the cycle
You can open the door to add or remove items during the wash simply by touching
the
button. Note: the door will remain locked if the temperature inside the washer is
above 60°C and/or the water level is above the bottom of the door seal (a warning will
be displayed in these circumstances, refer to ‘Before you call for service’).
Simply touch
, the machine will pause and the door will automatically unlock if the
conditions inside the washer are safe. The
button and time to go will flash on the
screen while the washer is paused. Open the door and remove or add garments. Close
the door and touch
to resume the cycle.
Add a Garment (WH8560F, WH8060F, WH8560P, WH8060P and WH7560P models only)
The ‘Add a Garment’ function can be used to interrupt the cycle to add or remove a
garment at any time during the wash part of the cycle (as long as the wash temperature
selected is lower than 60°C). Water in the machine will be drained to a level where the
door can be opened, if necessary. Refer to ‘Wash cycle options’ for more information.
Opening the door during a power failure
If there is a power failure during a wash cycle your
washer will stop and the door will remain locked.
You can unlock the washer door to remove your
clothes by opening the pump filter cover at the
bottom right of your washer. Simply place a coin or
key in the slot and tilt it upwards to lever the cover
open, then pull the door release tab.
IMPORTANT!
Do not attempt to do this if the water level in the
washer is above the level of the door.
Door release tab
Manual door opening mechanism
When power is restored you will need to restart your machine by simply pressing
‘POWER’. The washer will remember where in the cycle it was up to.
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Your washer also has the following protective measures:
Flood protection – turns off valves and turns pump on if a flood condition is detected.
Out-of-balance protection – stops and redistributes the load if an unbalanced load
condition is sensed, and/or slows the spin speed to compensate.
Excess suds protection – pauses to allow suds to break down before continuing the cycle.
19
SORTING AND LOADING
When preparing your wash load there are some important things to consider:
Sorting
Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics
separately from thick, heavy fabrics. Always separate coloured items from whites,
especially when they are new. Colour run could be an issue if you wash items at higher
temperatures. Some soils, like mud and blood are best washed in cold water. Oily
soils (eg some foods and marks on shirt collars) are best washed in warm water. The
following are recommendations for what cycles and settings you may wish to wash
different items on, and suggestions for special wash requirements.
ITEMS/WASH
REQUIREMENTS
SUGGESTED CYCLE
AND OPTIONS*
SUGGESTED
TEMPERATURE
Towels
Everyday, 1400 or 1200 rpm spin
30°C or 40°C
Sheets, pillowcases
Everyday, 1400 or 1200 rpm spin
30°C or 40°C
Bulky items – doonas, duvets,
sleeping bags
Bulky
30°C or 40°C
Shirts, pants, other creasables
Easy Iron, 800 rpm
30°C or 40°C
Woollens, silks
Wool, Handwash, 500 rpm
30°C or 40°C
Delicates, fine fabrics
Delicate, Wool or Handwash
30°C
Jeans
Everyday or Heavy
Cold or 30°C
Highly coloured items
Everyday
Cold or 30°C
Whites, cotton items
Cottons, 1400 or 1200 rpm spin
40°C or 60°C
Have sensitive skin or require
extra rinsing?
Allergy, Rinse+, 1400 or 1200 rpm
spin
40°C
Asthma/allergies
Allergy, Rinse+
60°C
Lightly soiled items
Quick, Super Quick or TimeSaver
30°C
Muddy, sandy or linty items
Everyday, Pre Wash and Rinse+
Cold
Smelly washer
Drum Clean
90°C
*
20
Cycles and spin speeds available will depend on your washer model.
SORTING AND LOADING
Before you load
●●
●●
●●
●●
Check pockets for items that could damage your clothes or get caught in the washer.
Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/
doona covers), and remove loose bra wires. All these can damage both your washer and
your clothes.
Place delicate items, such as lingerie, in a mesh laundry bag before placing in the
machine.
Pre-treat any stains, taking care not to spray pre-treaters on your washer as they can
cause damage to the plastic surfaces.
Loading
Your washer will be more efficient when washing larger loads, so try to collect enough
items to loosely fill the drum when the items are dry.
IMPORTANT!
●●
●●
●●
Do not overload your washing machine beyond its rated capacity.
Please do not under any circumstances wash an electric blanket in your washer unless
the care label specifically states it is safe to do so.
Do not wash curtains in this washer, as sunlight makes them brittle and they may
disintegrate during washing.
21
DETERGENT AND FABRIC SOFTENER
Detergent type
Your washer requires low sudsing detergent to prevent oversudsing problems. Low
sudsing detergent comes in powder, liquid or pod form and is labelled ‘Front Loading’,
‘Low Suds’, ‘High Efficiency’ or ‘HE’.
Using top loading detergent in your front loader washer may lead to excessive suds
formation, which will lengthen the cycle time as the machine waits for the suds to dissolve.
Where do I put my detergent?
WH8560F, WH8060F, WH8560P, WH8060P and WH7560P models only
Liquid detergent
Is added to the main wash compartment on the left side of the dispenser drawer marked
with a
(A). As the machine fills, water is flushed into this compartment and is mixed
with the detergent, the detergent solution is then delivered into the drum. There may be
a small volume of water left in the liquid detergent dispenser at the end of the cycle. This
is normal.
Powdered detergent
If you wish to use powdered detergent, the liquid detergent compartment MUST be
removed from the dispenser drawer. To do this firmly grasp and twist the left hand
side of the internal compartment and pull upwards (B). To replace the liquid detergent
compartment slide it back into the drawer marked
(C). Press down in the middle
until it clicks (D).
C
B
A
Detergent dispenser
drawer
IMPORTANT!
●●
●●
●●
Replacing the liquid
detergent compartment
Clicking in the liquid
detergent compartment
If using liquid detergent ensure the liquid detergent compartment is installed.
If using powder ensure the liquid detergent compartment has been removed.
Make sure the detergent drawer is completely closed before starting the cycle.
PUSH
22
Removing the liquid
detergent compartment
D
PUSH
PUSH
PUSH
DETERGENT AND FABRIC SOFTENER
WH8560J and WH7560J models only
Powdered or liquid detergent
Is added to the main wash detergent compartment on the left side of the dispensing
drawer marked with a . As the machine fills, water is flushed through this compartment
to deliver a detergent solution into the drum.
PUSH
PUSH
PUSH
PUSH
Detergent in the detergent
compartment marked
IMPORTANT!
●●
●●
Make sure the detergent drawer is completely closed before starting the cycle.
If you select the ‘Pre Wash’ option, you must use a powdered detergent in the main
wash detergent compartment.
Pods
Detergent pods are a ‘no mess’ alternative to powdered or liquid detergent. They must
be placed at the back of the drum prior to loading your clothes. This will ensure they
are activated quickly in the wash. Do not place pods in the detergent dispenser drawer
or on top of your clothes.
Pre Wash
If you wish to use the ‘Pre Wash’ option, liquid or powdered detergent only must be
placed in the pre wash detergent compartment on the right side of the drawer, marked
with either a
or . When you select ‘Pre Wash’, the pre wash compartment is flushed
at the start of the cycle. For more information refer to ‘Wash cycle options’.
PUSH
PUSH
PUSH
PUSH
‘Pre Wash’ option
Detergent in the pre wash
compartment marked
Detergent in the pre wash
compartment marked
23
DETERGENT AND FABRIC SOFTENER
IMPORTANT!
●●
●●
Make sure the detergent dispenser drawer is completely closed before starting
the cycle.
WH8560J and WH7560J models: If using ‘Delay Start’ we recommend you use
powdered detergent for the main wash.
How much detergent?
The correct detergent dosage varies depending on the amount of soil in your load, the
size of the load and the water quality, so getting the correct dose takes some trial and
error. Use the instructions stated on the detergent package as a guide, then alter the
dosage according to the results.
If you overdose, you will get over foaming issues, but if you under-dose you will get poor
performance and over time your washer will start to smell as scum builds up inside it.
Detergent advice
1 If your washer smells you are probably not using enough detergent for the soil level
in your loads. Run a ‘Drum Clean’ cycle and either buy a better quality detergent or
use a higher dose. If you are using an ‘Eco’ detergent, alternate the use of this with a
mainstream detergent.
2 Add the detergent BEFORE starting the cycle, close the dispenser and do not open it
while the cycle is running.
3 If you find foam leaking from your washer, check you are using a low sudsing or front
loader type detergent and check the quantity you are using against the detergent
manufacturers recommendation. You may need to reduce the amount you are using.
24
DETERGENT AND FABRIC SOFTENER
Fabric softener
Add fabric softener to the middle compartment of the dispenser marked with a
or
a
. The washer will automatically flush the fabric softener during the rinse part of
the cycle.
If you wish to use fabric softener we recommend to:
1 Use it sparingly. Measure it carefully and do not use more than 25ml (1/2 cap), some
thicker varieties may need diluting.
2 Clean your dispenser regularly.
3 Clean your machine regularly using the ‘Drum Clean’ cycle.
4 Complete wash cycles at a wash temperature of 40°C or above at regular intervals
(eg every 5th wash) as washing in cold water increases the chance of scrud occurring
(see below).
Note: if you fill beyond the MAX mark, the fabric softener will be dispensed into the
bowl prematurely and contribute to scrud.
Scrud
Scrud is the name of the waxy build-up that can occur within any washer when fabric
softener comes in contact with detergent. This build-up is not brought about by a fault
in the machine. If scrud is allowed to build up in the machine it can result in stains on
clothes and an unpleasant smell in your washer.
If you wash a particularly dirty load, we recommend putting the washer through a
‘Rinse’ cycle once the cycle has finished and the load has been removed, to clean
out any remnants from that cycle.
25
WASH CYCLES
WH8560F and WH8060F models
Your washer has a number of wash cycles to suit your laundering needs. Selecting the most
appropriate cycle for each particular wash load will help ensure you get the best wash result.
CYCLE
DESIGNED FOR
DESCRIPTION
MAX.
LOAD
SIZE
(kg)*
DEFAULT
WASH
TEMP.
(°C)
MAX.
WASH
TEMP.
(°C)
DEFAULT
SPIN
SPEED
(rpm)
MAX.
SPIN
SPEED
(rpm)
Cottons**
Normally soiled everyday
cotton loads, eg whites.
A comprehensive cycle
specifically designed for
cottons.
8.5 or
8.0
40
90
1400
1400
Everyday
Normally or lightly soiled
everyday items eg towels,
sheets, sweatshirts, t-shirts.
A faster cycle designed
for mixed loads with
normal soiling.
8.5 or
8.0
40
90
1400
1400
Heavy
Heavy soiled durable
garments eg tea towels,
rugby shorts.
A stronger, hotter wash
for more durable items.
8.5 or
8.0
60
90
1400
1400
Delicate
Delicate, lightly soiled
items, eg tops, blouses.
Gentler wash with more
water to look after
delicate items.
4
40
60
500
800
Easy Iron
Minimising creasing eg
shirts, trousers.
Less spinning with
‘Wrinkle Free’ option to
help minimise the need
for ironing.
4
40
60
800
800
Bulky
Washing bulky items.
A warm, gentle wash and
slow spin for special care
of bulky items.
4
60
90
800
800
Allergy
Asthma sufferers
and people with skin
sensitivities.
Hot wash to kill dust
mites and extra rinses
to remove all traces of
detergent.
8.5 or
8.0
60
90
1400
1400
Machine washable
woollen items.
Extra gentle wash action
that complies with
Woolmark Apparel Care
criteria.
2
40
40
800
800
Super
Quick
Freshening up small musty
or lightly soiled items.
A quick cycle for small
lightly soiled loads.
2
30
60
800
1400
Sports
Cotton/synthetic sports
clothing.
A cycle tailored to
washing sports type
clothing.
4
40
40
1100
1400
Rinse
Items that require rinsing
only.
Two rinses followed by
a spin.
8.5 or
8.0
Cold
Cold
1400
1400
Spin
Spinning wet items.
Spin only.
8.5 or
8.0
N/A
N/A
1400
1400
Drum
Clean
Maintaining the cleanliness
of your washer.
A hot cycle to remove any
residues inside the washer.
–
90
90
1400
1400
Wool***
*
Depends on your model of washer (8.5kg or 8.0kg capacity).
** ‘Cottons’, ‘40°C’, ‘1400 rpm’, ‘Eco Rinse’ selected is the recommended water and energy saving cycle for
normally soiled, everyday washing.
***
Woolmark Apparel Care
The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of
machine washable wool products provided that the products are washed according to the instructions
on the garment label and those issued by the manufacturer of these washing machines M1528.
Only the WH8560F and WH8060F models comply with Woolmark Apparel Care requirements.
26
WASH CYCLES
WH8560P, WH8060P and WH7560P models
Your washer has a number of wash cycles to suit your laundering needs. Selecting the most
appropriate cycle for each particular wash load will help ensure you get the best wash result.
MAX.
LOAD
SIZE
(kg)*
DEFAULT
WASH
TEMP.
(°C)
MAX.
WASH
TEMP.
(°C)
DEFAULT
SPIN
SPEED
(rpm)*
MAX.
SPIN
SPEED
(rpm)*
8.5, 8.0
or 7.5
40
90
1400
1400
8.5, 8.0
or 7.5
40
90
1400
1400
8.5, 8.0
or 7.5
60
90
1400
1400
Gentler wash with more
water to look after
delicate items.
4
40
60
500
800
Minimising creasing eg
shirts, trousers.
Less spinning with
‘Wrinkle Free’ option to
help minimise the need
for ironing.
4
40
60
800
800
Bulky
Washing bulky items.
A warm, gentle wash
and slow spin for special
care of bulky items.
4
60
90
800
800
Allergy
Asthma sufferers
and people with skin
sensitivities.
Hot wash to kill dust
mites and extra rinses
to remove all traces of
detergent.
8.5, 8.0
or 7.5
60
90
1400
1400
Handwash
Very delicate lightly
soiled garments, eg
woollens.
Very gentle wash action
for extra special items.
2
30
40
500
500
Quick
Lightly soiled garments.
A quick cycle for lightly
soiled loads.
4
40
60
800
1400
Super
Quick
Freshening up small
musty or lightly soiled
items.
A quick cycle for small
lightly soiled loads.
2
30
60
800
1400
Rinse
Items that require
rinsing only.
Two rinses followed by
a spin.
8.5, 8.0
or 7.5
Cold
Cold
1400
1400
Spin
Spinning wet items.
Spin only.
8.5, 8.0
or 7.5
N/A
N/A
1400
1400
Drum
Clean
Maintaining the
cleanliness of your
washer.
A hot cycle to remove
any residues inside the
washer.
–
90
90
1400
1400
CYCLE
DESIGNED FOR
DESCRIPTION
Cottons**
Normally soiled
everyday cotton loads,
eg whites.
A comprehensive cycle
specifically designed for
cottons.
Everyday
Normally or lightly
soiled everyday items
eg towels, sheets,
sweatshirts, t-shirts.
A faster cycle designed
for mixed loads with
normal soiling.
Heavy
Heavy soiled durable
garments eg tea towels,
rugby shorts.
A stronger, hotter wash
for more durable items.
Delicate
Delicate, lightly soiled
items, eg tops, blouses.
Easy Iron
*
Depends on your model of washer (8.5kg, 8.0kg or 7.5kg capacity).
** ‘Cottons’, ‘40°C’, ‘1400 rpm’, ‘Eco’ selected is the recommended water and energy saving cycle for normally
soiled, everyday washing.
27
WASH CYCLES
WH8560J and WH7560J models
Your washer has a number of wash cycles to suit your laundering needs. Selecting the most
appropriate cycle for each particular wash load will help ensure you get the best wash result.
CYCLE
DESIGNED FOR
DESCRIPTION
MAX.
LOAD
SIZE
(kg)*
DEFAULT
WASH
TEMP.
(°C)
MAX.
WASH
TEMP.
(°C)
DEFAULT
SPIN
SPEED
(rpm)
MAX.
SPIN
SPEED
(rpm)
Cottons**
Normally soiled everyday
cotton loads, eg whites.
A comprehensive cycle
specifically designed for
cottons.
8.5 or
7.5
40
90
1200
1200
Everyday
Normally or lightly
soiled everyday items
eg towels, sheets,
sweatshirts, t-shirts.
A faster cycle designed
for mixed loads with
normal soiling.
8.5 or
7.5
40
90
1200
1200
Heavy
Heavy soiled durable
garments eg tea towels,
rugby shorts.
A stronger, hotter wash
for difficult stains on
durables.
8.5 or
7.5
60
90
1200
1200
Delicate
Delicate, lightly soiled
items, eg tops, blouses.
Gentler wash with more
water to look after
delicate items.
4
40
60
500
800
Easy Iron
Minimising creasing eg
shirts, trousers.
Less spinning with
‘Wrinkle Free’ option to
help minimise the need
for ironing.
4
40
60
800
800
Quick
Lightly soiled garments.
A quick cycle for lightly
soiled loads.
4
40
60
800
1200
Rinse
Items that require rinsing
only.
Two rinses followed by
a spin.
8.5 or
7.5
Cold
Cold
1200
1200
Spin
Spinning out wet items.
Spin only.
8.5 or
7.5
N/A
N/A
1200
1200
Drum
Clean
Maintaining the
cleanliness of your
washer.
A hot cycle to remove
any residues inside the
washer.
–
90
90
1200
1200
*
Depends on your model of washer (8.5kg or 7.5kg capacity).
** ‘Cottons’, ‘40°C’, ‘1200 rpm’, ‘Eco’ selected is the recommended water and energy saving cycle for normally
soiled, everyday washing.
28
WASH CYCLE OPTIONS
All wash cycles default to the recommended options for that cycle based on the average
expected load to be washed. You can vary the options (eg ‘Wash Temp’, ‘Spin Speed’)
to create your desired cycle. Note: some options are not available on some cycles, for
clothes care reasons, or because the option is not appropriate for the cycle.
To change a wash option or options you have selected after a cycle has started, touch
and select your new setting, then touch
again to resume the cycle with the new
setting or settings. Note: some options may not be available for selection under certain
conditions and after particular stages of the cycle have passed.
Wash Temp
Your washer offers five wash temperatures:
Cold
●●
●●
●●
30°C
40°C
60°C
90°C
Simply touch the ‘Wash Temp’ button to increase or decrease the wash temperature.
The washer will fill with both hot and cold water (if possible) to achieve the selected
wash temperature. If required, ie for cold supply or cold connection only, the washer will
heat the water to the selected temperature.
Some temperatures are not available on some cycles as a safeguard for your clothes
(eg 90°C on the ‘Delicate’ cycle).
IMPORTANT!
When 90°C temperature is selected, the door glass will become hot. Do not touch the
glass part of the door. Keep children away from the washer.
Time Saver (WH8560F and WH8060F models only)
Your washer offers a ‘Time Saver’ feature that when selected adjusts the cycle
programming, by combining special temperature profiling and a unique tumble
sequence. The result – excellent wash performance combined with time savings.
This option can be selected on the ‘Everyday’, ‘Cottons’, ‘Heavy’, ‘Easy Iron’, ‘Allergy’ and
‘Sports’ cycles.
Please be aware that a number of factors can influence the amount of time saved on a cycle,
including the load size, cycle chosen, water flow rate and load distribution during spin.
Spin Speed
●●
●●
●●
●●
Your WH8560F, WH8060F, WH8560P, WH8060P or WH7560P model of washer
offers four spin speeds: 500 rpm, 800 rpm, 1100 rpm and 1400 rpm, plus an additional
‘No Spin’ option.
Your WH8560J or WH7560J model of washer offers three spin speeds: 500 rpm,
800 rpm, 1200 rpm, plus an additional ‘No Spin’ option.
Simply increase or decrease the spin speed by touching the ‘Spin Speed’ button.
Selecting ‘No Spin’ will end the cycle after the rinse, allowing you to remove items you
wish to drip dry. Note: the washer will complete the default wash and rinse spins for
the cycle; only the final spin will not be completed. If you have removed the items you
wish to drip dry and there are items remaining that you would like to proceed to spin,
press ‘POWER’ and select the ‘Spin’ cycle. If necessary, modify the spin speed to best
care for your load (ie spin delicate items at 500 rpm for best garment care).
29
WASH CYCLE OPTIONS
Soil Level (WH8560P, WH8060P and WH7560P models only)
The ‘Soil Level’ option lets you adjust the wash to suit the amount of soil in your load.
For example, select ‘Heavy’ for dirty clothes; for items that are only lightly soiled, select
‘Light’. This adjusts the wash time accordingly to give the load the right amount of
agitation to remove the soil.
Wash Boost
Pre Wash
For extra dirty loads you can perform a ‘Pre Wash’. Your washer will start the wash with
a short wash in cool water to remove excess soil. After this the machine will drain and
then fill at the selected temperature for the main wash.
Simply touch the ‘Wash Boost’ button and select ‘Pre Wash’ when choosing your wash
options. Note: ‘Pre Wash’ cannot be selected after a wash cycle has been started, ie
if you touch
and try to select ‘Pre Wash’ it will be unavailable. ‘Pre Wash’ must be
selected at the start of the cycle.
If you use the ‘Pre Wash’ option, liquid or powdered detergent needs to be placed in the
correct detergent compartment. The pre wash compartment is on the right hand side of
the drawer, marked
or . When you select ‘Pre Wash’, the compartment is flushed at
the start of the cycle.
WH8560F, WH8060F, WH8560P, WH8060P and WH7560P models only
The detergent for the main wash can either be a powder or a liquid. Place this in the
compartment marked
. If using liquid, ensure the internal compartment is installed.
WH8560J and WH7560J models only
The detergent for the main wash MUST be a powder, and should be placed in the
compartment marked .
Rinse+
If you have a particularly dirty load, or you have sensitive skin and wish to give your
clothes an extra rinse, select ‘Rinse+’ from the ‘Wash Boost’ options. Your load will
undergo an extra rinse to get rid of any residual detergent or soil in the items.
Note: ‘Rinse+’ will not be available if the ‘Eco’/’Eco Rinse’ option has been selected.
30
WASH CYCLE OPTIONS
Options
Soak (WH8560F and WH8060F models only)
A soak option is available on selected wash cycles. When this option is chosen the
machine will add a one hour soak sequence, which combines periods of tumbling with
soaking to help lift stubborn stains.
If ‘Soak’ and ‘Time Saver’ are selected in the same cycle, the soak duration will be
reduced to 30 minutes.
‘Soak’ is not available on ‘Wool’, ‘Drum Clean’, or ‘Super Quick’ cycles.
Wrinkle Free (WH8560F, WH8060F, WH8560P WH8060P and WH7560P models only)
We recommend you remove the clothes from the washer immediately after the
completion of the cycle to minimise wrinkling and creasing of items and to prevent
dye run. However, if you will not be present at the end of the wash you can select
‘Wrinkle Free’.
When ‘Wrinkle Free’ is selected, the washer will tumble the clothes once every
15 minutes for up to 12 hours after the cycle has finished. The ‘Wrinkle Free’ light and
button will flash, and the washer will beep at regular intervals to remind you to
remove your load. To remove the load during this phase, simply press the
button.
Eco/Eco Rinse
Use the ‘Eco’/’Eco Rinse’ option to save water and energy. Selecting ‘Eco’/’Eco Rinse’
will reduce the wash temperature slightly and alter the wash and rinse programming.
Note: this option will not be available if ‘Pre Wash’ has been selected.
●●
●●
If you wish to, you can select both the ‘Pre Wash’ and ‘Rinse+’ ‘Wash Boost’ options
to perform on the same cycle. Likewise, you can select ‘Eco’/’Eco Rinse’ and ‘Wrinkle
Free’ to perform on the same cycle. Touch the appropriate button until both options
are selected. Repeat to deselect an option.
For clothes care and performance reasons not all options may be available on some
cycles.
Add a Garment (WH8560F, WH8060F, WH8560P, WH8060P and WH7560P models only)
The ‘Add a Garment’ option enables you to add or remove items during the wash stage
of the cycle, under certain conditions. Once the ‘Add a Garment’ button is touched, the
button and time to go will flash. Wait until you hear the door unlock. Open the door
and add or remove items. Close the door and touch
to restart the cycle. The ‘Add
a Garment’ button will only operate during the wash part of the cycle and when the
temperature selected is lower than 60°C. ‘Add a Garment’ can be used when the total
wash volume has been reached, as your washer will drain the water to a lower level if
necessary, so the door can be opened.
31
WASH CYCLE OPTIONS
Keylock
This option enables you to deactivate the buttons on the display panel, except for the
‘Power’ and ‘Keylock’ buttons. This prevents accidental button presses.
●●
To turn Keylock mode ON or OFF when the washer is powered on:
Touch and hold the button for 2 seconds.
Note: when activated, the light above the
●●
●●
●●
button is illuminated.
If Keylock mode is activated and the machine is powered off:
To turn your washer on, press the ‘POWER’ button, then touch and hold the button
for two seconds. Select your wash cycle, options and then touch
to start the cycle.
To turn the washer off at anytime when keylock is activated simply press the ‘POWER’
button.
Delay Start
The ‘Delay Start’ option enables you to delay the start of the wash cycle from between
5 minutes and 12 hours. Times you can select are 5 min, 15 min, 30 min, 1 hour, then
hourly up to 12 hours. This can be useful to time your washing to finish when you arrive
home from work, or to start once you have finished in the shower. Some stain removers
also require you to spray them on then leave for several minutes, before washing.
Your washer will wait for the selected time then start without you having to wait or
remember to start your machine.
To programme a ‘Delay Start’ time, simply touch the ‘More’
button to increase the
delay time and ‘Less’
button to decrease the time or turn ‘Delay Start’ off. Touch
to confirm your selection and start the countdown. Once started, the time will count
down on the digital display screen in 1 minute increments, the ‘Delay Start’ light will
flash and the
light will stop flashing and turn on solid.
Note: if you hold the ‘More’
button down, the time displayed on the screen will increase
after every half a second (more convenient than touching the button repetitively).
To remove a ‘Delay Start’ time once it is counting down, simply touch
, then touch the
‘Less’
button to decrease the time to zero. Touch
to start the cycle immediately.
Note: we suggest that you avoid using ‘Delay Start’ for damp, non-colourfast items as
this may cause dye run to occur. We also recommend you use powder detergent when
you use the ‘Delay Start’ function (WH8560J and WH7560J models only).
32
CUSTOMISING WASH CYCLES
After using your washer a few times you may discover there are some wash options you
prefer for some cycles.
You can programme your washer to remember the wash options you prefer for each
wash cycle. For instance, you may want to set the ‘Easy Iron’ cycle to cold wash
temperature or set the ‘Everyday’ cycle so it gives you Rinse+ every cycle.
To customise a cycle:
1 Press ‘POWER’ to turn the machine on.
2 Turn the dial to select the cycle you wish to customise.
3 Touch and hold any of the wash option buttons for 3 seconds. The cycle icon will flash
on and off to indicate that the product is in cycle adjustment mode. The display will
show
.
4 Select the wash options you prefer by touching the relevant option button.
5Touch to save the selected settings.
Your washer will automatically remember your changes for all future washes you do on
this cycle.
Factory Reset
You can reset your washer to the default settings it left the factory with:
1 Turn the dial to select ‘Spin’.
2 Touch and hold the ‘Delay Start’ ‘More’
, the ‘Delay Start’ ‘Less’
and ‘Options’
buttons together for 3 seconds
will appear on the screen and the machine
will beep.
3 Your washer will now be reset to the default settings.
33
CARING FOR YOUR WASHER
When you have finished using your washer
●●
●●
●●
Unplug the machine from the power socket.
Wipe around the door and in the rubber gasket to remove any remaining water and
foreign matter.
Turn off the taps to prevent the chance of flooding should a hose burst.
Cleaning your washer
Before you start cleaning your washer, ensure that it is disconnected from the power
(ie unplug the machine from the power socket).
Cleaning the control panel and outer surfaces of the washer
Use a soft damp cloth to wipe all surfaces, then wipe dry. Avoid using chemical or
scouring cleaners, as these will damage the paint and plastic surfaces of your washer.
Cleaning the detergent dispenser drawer
Wipe out the detergent dispenser drawer with a damp cloth. Clean it regularly,
especially if you use fabric softener. To remove the drawer, pull it open, push down on
the tab in the fabric softener compartment and pull out. Rinse it out under warm water
and replace.
PUSH
PUSH
Removing the dispenser drawer for cleaning
Cleaning the inside of your washer
It is important that you regularly clean the inside of your machine
using the ‘Drum Clean’ cycle. After 100 cycles
icon will flash
every time you turn your washer on to remind you to do this.
If your washer starts to smell this is a sign that you should
complete a ‘Drum Clean’ cycle. We recommend that you do not
have any items in the washer when you run this cycle.
‘Drum Clean’ cycle
Cleaning steps
1 Add approximately 2 full scoops of a good quality powdered detergent directly into the
main wash detergent compartment of the dispenser drawer (marked
or ) or use a
drum cleaning product specifically designed for front loading washing machines (follow
manufacturer’s instructions).
2 Press ‘POWER’ to turn your machine on and select the ‘Drum Clean’ cycle.
to start the cycle (refer to the ‘Wash cycles’ section).
3Touch
34
CARING FOR YOUR WASHER
●●
●●
●●
●●
Cleaning the drum and the door
Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it.
Wipe the rubber seal around the door. Remove any items or lint accumulating in the
bottom of the seal catchment and wipe out any water accumulated here. If this is not
cleaned out, unpleasant odours will develop.
If the drum has any residual dirt or lint stuck to it, remove this and wipe the drum clean.
Do not leave any metal objects in the drum as these may rust and cause staining.
WH8560F and WH8060F models also have a self cleaning door flush that directs a
portion of the rinse water over the door during various stages of the cycle to help
to clean hair and insolubles from the inside of the door and surrounding parts. We
still recommend that you manually clean it with a soft cloth periodically as per the
instructions above.
Cleaning the pump filter
The pump has a filter to trap foreign objects that enter
the washer along with clothing. The pump filter can be
accessed from the front of the washer.
To clean the filter:
This should be cleaned out approximately once a month.
1 Turn the power off and unplug the machine.
2 Use a coin to open the filter cover. Place the edge of the coin
Drain residual water
into the slot and tilt upwards whilst levering the cover open.
3 Unhook the pump outlet hose and pull it out (about
150mm). Remove the plug and allow any water
(approximately 250ml) to drain into a shallow dish.
4 After the draining process is complete, replace the plug into
the hose and refit the hose back into the housing.
5 Remove the filter by turning anti-clockwise. Clean and rinse
under a tap.
6 Replace the filter by turning clockwise until the white mark
on the filter is in line with the white line on the pump housing.
White marks are in line
Replacing filter
White marks are not in line
Correct
Incorrect
White mark on filter must be in line with white line on pump housing
7 Close the filter cover.
35
CARING FOR YOUR WASHER
Cleaning the hose(s)
Each hose has a filter in it, preventing any solid contaminants in the water entering your
washing machine. Occasionally you should disconnect the water inlet hose(s) where
they connect to the tap(s), check these for any build up of dirt and wash this out.
Nappy sanitisers/bleach
Nappy sanitisers and bleach are very corrosive to metal surfaces. DO NOT tip the
contents of a nappy bucket into your machine. Rinse and wring items out thoroughly
before placing them in the machine.
Moving your washer
If you need to move your washer a considerable distance (eg moving house), remember
to replace the transit bolts before moving it. These will protect internal components of
the washer from damage.
To replace the transit bolts, pull out the bolt-hole covers in the back of the machine.
Push the transit bolt rubber grommets and plastic spaces into the hole left and tighten
it with the spanner provided with the product.
Make sure any water in the washer is drained out. This can be done by cleaning out the
pump filter (refer to ‘Caring for your washer’ section ‘Cleaning the pump filter’).
IMPORTANT!
●●
●●
36
Leave the door to your washer open when it is not in use to allow the washer to dry
out, otherwise it will develop unpleasant odours. When leaving the door open like
this, it is extremely important that children and pets are kept away from the washer so
they cannot be accidentally trapped inside it.
Aside from the detergent dispenser, water hose(s), and the pump filter, no other parts
are designed to be removed from the machine for cleaning. Do not attempt to remove
any other part of the machine.
BEFORE YOU CALL FOR SERVICE
User warnings
Your washer is capable of diagnosing a number of its own problems. It will sound a
continuous series of beeps and display a code when it has a problem that you can
correct yourself. All control panel lights will turn off and the code will be displayed to
inform you what the problem is. To stop the beeps, press any button on the control
panel. Do not try to continue washing once you stop the noise. You must address the
problem the washer is alerting you to.
Check this chart before you call for service.
PROBLEM
Water is not
getting to the
machine.
DISPLAYED AS
WHAT TO DO
Check the taps have been turned on.
If there is no hot water connection the machine will
heat the water itself, but there must be a cold water
connection to the cold valve.
Check the hose connections. If the cold water
supply is connected to the hot valve and there is no
connection to the cold valve the machine will not fill.
Check the inlet hose filters are not blocked, the
hose(s) are not kinked and are attached correctly.
Check that the drain hose is not too low or pushed
into the standpipe too far. This will cause the water to
siphon out of the machine.
Check the cold water temperature does not exceed
the 35°C temperature requirement.
Check the water flow rate. It maybe too low.
Wash load
is out of
balance.
Touch
to try the spin again.
If the out of balance persists, pause the cycle,
to spin
manually redistribute the load and touch
again. If necessary, stop the cycle, select ‘Spin’ and
touch
.
If the problem persists, check the machine is correctly
levelled.
Too many
suds.
Machine will stop and flash
for 10 minutes
while waiting for suds to dissipate. The machine
will not beep during this time. After 10 minutes the
machine will automatically restart. At any point during
that 10 minutes you can touch
to restart the
machine, but it is recommended that the machine be
left to restart automatically.
Check you are using a suitable detergent.
Check you are not overdosing the detergent.
Check the standpipe height for the drain does not
exceed 1200mm.
37
BEFORE YOU CALL FOR SERVICE
PROBLEM
Door is
locked.
DISPLAYED AS
WHAT TO DO
The temperature in the drum is over 60°C therefore
it is not safe to open the door. Wait until the
temperature drops below 60°C.
Check the water level in the drum. If the level is above
the bottom of the door seal, the door cannot be
opened. Use the ‘Add a Garment’ button if you wish
to add or remove items (WH8560F, WH8060F
WH8560P, WH8060P and WH7560P models only).
If the drum is still moving, wait for it to stop before
attempting to open the door.
Door is open.
Close the door fully and touch
.
Try opening and closing the door again.
Reposition the load, make sure the load is correctly in
the drum and that protruding items are not stopping
the door from closing.
38
FAULT CODES
When a continuous series of beeps is sounded, all the lights turn off on the control
panel and a number appears on the display, a fault has occurred. The washer will
automatically enter this mode if a fault occurs. The fault code will be displayed as
followed by a number on the digital display. To stop the sound, touch any button and
perform the following steps:
1 Turn your machine off at the power point.
2 Wait one minute and turn it back on.
3 Check your machine is correctly levelled (refer to page 7).
4 Remove your wash load.
5 Perform a ‘Rinse’ cycle.
6 If the fault re-occurs repeat steps 1 and 2.
7 If the machine still will not work you will be required to call a Fisher & Paykel trained
and supported service technician to arrange service (refer to the ‘Customer Care’
section). Record the fault code number displayed and the serial number of your washer
(located on the rear of the machine, and/or above the drum opening when the door is
open) before calling. The fault code will indicate to the Repairer what the problem could
potentially be.
If a fault code is being displayed, you can still turn your washer off by pressing ‘POWER’.
39
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician.
Solving operating problems
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Washer not
turning on.
Power not switched on at
the wall.
Switch the power on at the wall. Then
touch ‘POWER’.
Household power supply
not working.
Try plugging in another electrical
appliance.
Keylock may be activated.
Touch and hold the ‘POWER’ button
for 2 seconds. Refer to page 32.
Washer door not closed
properly.
Open and reclose door.
The washer is waiting for a
command from you.
is flashing then the washer is
If
waiting for a command from you.
The washer has detected
a fault.
Check if a code is being displayed on
the panel. (Refer to pages 37 – 39).
Hot and cold taps not
turned on.
Check that both hot and cold taps
are turned on (if using cold inlet only
ensure inlet valve cap is installed
on the hot valve on the machine, if
present).
Hot and cold taps
not connected to the
corresponding valve on the
machine.
Check the cold tap is connected to
the cold valve on the machine and
the hot tap is connected to the hot
valve (if present).
Blocked hose filters.
Check the tap end of the inlet hose(s)
for blockages.
Inlet hose leaking, twisted
or damaged.
Check the inlet hose for leaks or
damage. Check that the inlet hose is
not twisted.
Faulty water supply.
Check taps that aren’t connected to
the machine are working.
Delay start maybe set.
Refer to page 32.
The washer has detected
a fault.
Refer to pages 37 – 39.
Power or water failure.
Check the power and/or water is
working correctly.
Washer has been paused.
Touch the
Too many suds.
Washer is waiting for suds to dissolve
before continuing the cycle.
does
Touching
not start the fill.
Washer stops
working mid
cycle.
40
button to continue.
TROUBLESHOOTING
Solving operating problems
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Washer drains
while filling.
Drain hose too low.
Ensure the height of the drain hose is
at least 800mm from the floor level
(refer to page 9).
Drain hose sitting in water.
Clear the drain.
Drain hose blocked.
Clear the drain hose.
Pump filter blocked.
Clear the pump filter (refer to page 35).
Drain hose higher than
1200 mm above floor level.
Lower the level of the drain hose (refer
to page 9).
Drain hose not connected
to standpipe or tub.
Connect drain hose correctly (refer to
page 9).
Machine siphoning.
Ensure standpipe or tub is at least
800mm from the floor level.
Incorrect detergent used.
Use low sudsing, front loader
detergent only (refer to page 22).
Too much detergent used.
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 24).
Load has gone out of
balance.
Open door and redistribute load, then
restart the washer.
Machine is not level.
Ensure machine is correctly levelled
(refer to page 7).
Suds build up.
Check the amount of detergent used,
reduce if necessary.
Incorrect type of
detergent used.
Use low sudsing, front loader
detergent only (refer to page 22).
Too much detergent used.
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 24).
Inlet hose or drain hose
leaking.
Check inlet hose(s) and the drain
hose are correctly attached and not
damaged.
Lots of suds.
Suds may have leaked and then
dissolved.
Detergent dispenser
blocked.
Clean detergent dispenser drawer
(refer to page 34).
Detergent dispenser
drawer not fully closed.
Close detergent dispenser drawer fully
and ensure it remains closed during
the cycle.
Damage to door seal.
Check seal inside door for damage. If it
sustains any damage it will need to be
replaced.
Washer is not
draining.
Filling
continuously.
Poor rinsing.
Not spinning
properly.
Too many soap
suds.
Small puddle of
water from under
the machine.
41
TROUBLESHOOTING
Solving operating problems
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Cycle time
longer than
usual/Inaccurate
time reading/
Adjustment of
time remaining
during cycle.
Wash time is approximate.
Wash time may be influenced by a
number of factors (refer to page 18).
Low water pressure or
flow rate.
Ensure that inlet hose filters are not
blocked.
Out of balance or
oversudsing.
Recovery from out of balance or
oversudsing will extend cycle time
(refer to page 37).
Washing a large load.
Be aware that it will take longer for
the machine to fill.
Selecting various options.
Be aware that some options will
extend cycle time.
Detergent drawer not
properly closed or was
opened part way through
the cycle.
Ensure the detergent dispenser
drawer is fully closed at the start
of the cycle and remains closed
throughout the cycle.
Dirty or blocked detergent
dispenser.
Clean the detergent dispenser (refer
to page 34).
Liquid sitting at the ‘Max’
level at the end of the
cycle indicates a blockage.
Clean the fabric softener dispenser
(refer to page 34).
Dispenser over loaded
with detergent.
Clean out remaining detergent
and refer to page 24 for dosing
information.
Cycle selected not
appropriate.
Particularly short or delicate cycles
have shorter spins which can result in
wetter washing at the end of the cycle.
Incorrect spin speed for
load selected.
Select a faster spin speed.
An out of balance load
has occurred.
The washer compensates for the
out of balance by using a lower spin
speed, to reduce noise and potential
damage to itself.
Transit bolts left in place.
Ensure transit bolts are removed prior
to use of the machine (refer to page 5).
Washer may not be level.
Ensure washer is installed on an
appropriate surface and levelled
correctly (refer to page 7).
Load is out of balance.
Wash an average sized load rather than
a smaller load or a single item. Washing
one item at a time is not recommended
as it is difficult for the washer to
balance a single item during spin.
Detergent or
fabric softener
remaining
in detergent
dispenser at the
end of the cycle.
Washing very wet
at the end of the
cycle.
Vibrating.
42
TROUBLESHOOTING
Solving wash problems
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Creasing.
Washer overloaded.
Do not overload washer.
Incorrect cycle for load
type.
Use the ‘Easy Iron’ or ‘Handwash’ cycle
for creasable items.
Spin speed too fast.
Select a slower spin speed.
Wet clothes left in
washer or laundry basket.
Laundry left sitting wet is more likely
to crease. If not removing clothes
from washer immediately at end of
cycle, select the ‘Wrinkle Free’ option
(WH8560F, WH8060F, WH8560P,
WH8060P and WH7560P models only).
Do not leave wet washing sitting in a
washing basket.
Wash temperature too
hot for load type.
Select a lower wash temperature. Check
items care label for correct care.
Items not sorted
correctly.
Sort load so that items of similar weight
are washed together (refer to page 20).
Incorrect wash cycle
selected.
Select a wash cycle that is appropriate
for the amount of dirt (refer to pages
26 – 28).
Insufficient detergent.
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 24).
Washer overloaded.
Ensure the washer is not overloaded
in terms of its capacity or the cycle
selected (refer to pages 26 – 28).
Items require a longer
wash time.
Select a higher soil level option if
available (WH8560P, WH8060P and
WH7560P models only).
Load was particularly
dirty.
Select ‘Pre Wash’ for particularly dirty
loads (refer to page 30).
Items not sorted
correctly.
Wash heavily and lightly soiled
garments separately.
Washer dirty from
previous wash.
After washing particularly dirty clothing,
we recommend putting the washer
through a ‘Rinse’ cycle after the load
has been removed, to wash away any
remnants of dirt and to prevent it
contaminating future washes.
Incorrect wash
temperature selected in
relation to the type of
soil.
Select a wash temperature suitable for
the type of soil, eg warm for greasy soils,
cold for muddy soils. Increasing the wash
temperature generally improves soil
removal and overall wash performance.
Poor soil
Removal.
43
TROUBLESHOOTING
Solving wash problems
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Dye transfer.
Coloured items not washed
separately from white/light
coloured items.
Remember to separate whites and
colours.
New or non-colourfast items
not washed separately.
Wash non-colourfast items separately
and select ‘Cold’ wash temperature.
Wet items have been left
sitting for too long.
Remove items from washer as soon
as the cycle is finished, or if items are
not to be removed from the washer
immediately select ‘Wrinkle Free’.
Wash temperature.
Consider the wash temperature
you select for your coloured items.
Lower the temperature if you are
concerned.
Correct amount of
detergent.
Ensure the correct dose of
detergent is used for the load size
and soil level (refer to page 24).
Washer needs to be
cleaned.
Empty the machine and complete a
‘Drum Clean’ cycle (refer to page 34).
Items not sorted correctly.
Separate larger items from smaller
items.
Washer loaded incorrectly.
Load items loosely and individually
into the washer (ie not folded).
Incorrect cycle for load type
selected.
Use the ‘Easy Iron’ cycle to wash
shirts.
Washer overloaded in terms
of its capacity or the cycle
selected.
Try washing average to smaller load
sizes.
Delicate items.
Wash pantyhose, bras and any other
delicate items prone to tangling in a
mesh laundry bag.
Black or grey
marks on clothes.
Tangling.
Contact a Fisher & Paykel trained and supported service technician if a problem persists.
44
MANUFACTURER’S WARRANTY
For New Zealand and Australia only. You automatically receive a 2 year Manufacturer’s
Warranty with the purchase of this clothes washer covering parts and labour for
servicing within the country of purchase.
Fisher & Paykel undertakes to:
Repair or, at its option, replace without cost to the owner either for material or labour
any part of the product, the serial number of which appears on the product, which is
found to be defective within TWO YEARS of the date of purchase.
You also receive an additional EIGHT YEAR parts only Manufacturer’s Warranty on your
Direct Drive motor. This additional 8-year Manufacturer’s Warranty commences on the
day following the expiry of the 2-year Manufacturer’s Warranty and excludes the motor
controller and labour. Fisher & Paykel will repair (as to parts) or, at its option, replace
any Direct Drive motor (but not the motor controller) which is found to be defective
within this additional Manufacturer’s Warranty period. You will be responsible for any
labour costs.
Note: these Manufacturer’s Warranties are an extra benefit and do not affect your
legal rights.
These Manufacturer’s Warranties DO NOT cover
A Service calls which are not related to any defect in the product. The cost of a service
call will be charged if the problem is not found to be a product fault. For example:
Correcting the installation, eg removal of bottom packer and transit bolts (front
1
loading washers), levelling the washer, adjustment of the drain to correct siphoning,
noises, crossed, kinked or leaking inlet hose connections, turning on water, noises
caused by the waterhammer or power supplies.
Providing instruction on use of the product or changing the set-up of the product,
2
eg instruction on correct use of detergents and fabric softeners.
3Replacing fuses in, or correcting house wiring or correcting house plumbing,
eg unblocking drains.
4 Correcting fault(s) caused by the user.
5 Noise or vibration that is considered normal, eg spin sounds, user warning beeps.
6 Correcting damage caused by pests, eg rats, cockroaches, etc.
7 Water on the floor due to incorrect loading or excessive suds.
8Blocked pumps, removal of foreign objects/substances from the washer, including
the pump and inlet hose filters, eg bra wires, bread tags, nails, grit, scrud, etc.
9 Correcting corrosion or discolouration due to chemical attack.
B Defects caused by factors other than:
1 Normal domestic use; or
2 Use in accordance with the product’s user guide.
C Defects to the product caused by accident, neglect, misuse or ‘act of God’.
D The cost of repairs carried out other than by a Fisher & Paykel trained and supported
service technician or the cost of correcting such repairs.
E Normal recommended maintenance as set out in the product’s user guide.
F Repairs when the appliance has been dismantled, repaired or serviced by other than a
Fisher & Paykel trained and supported service technician or the selling dealer.
45
MANUFACTURER’S WARRANTY
G Pick-up and delivery.
H Transportation or travelling costs involved in the repair when the product is installed
outside the Fisher & Paykel trained and supported service technician’s normal
service area.
Nothing in this Manufacturer’s Warranty is intended to, or does limit, any rights you may
have under law to recover the costs of inspecting or returning the goods to us.
This product has been designed for use in a normal domestic (residential) environment.
This product is not designed for any commercial use (whatsoever). Any commercial use
by a customer will affect this product’s Manufacturer’s Warranty.
Service under these Manufacturer’s Warranties must be provided by a Fisher & Paykel
trained and supported service technician (refer to the ‘Customer Care’ section at the
back of this book). Such service shall be provided during normal business hours. This
Manufacturer’s Warranty certificate should be shown when making any claim.
For Australian customers
This Manufacturer’s Warranty is an extra benefit and does not affect your legal rights.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Please keep this user guide in a safe place.
46
CUSTOMER CARE
Before you call for service or assistance...
Check the things you can do yourself. Refer to your user guide and check:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
3You have read the ‘Before you call for service’, ‘Fault codes’ and ‘Troubleshooting’
sections at the back of the book.
If after checking these points you still need assistance or parts, please refer to your
nearest Fisher & Paykel trained and supported service technician, Customer Care, or
contact us through our website www.fisherpaykel.com.
In New Zealand if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
Care Consultants.
Toll Free: 0800 FP CARE or 0800 372 273
Fax: (09) 273 0656
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
can recommend a Fisher & Paykel trained and supported service technician in your area.
In Australia if you need assistance…*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer
Care Consultants.
Toll Free: 1300 650 590
Fax: (07) 3826 9298
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Australia Pty Ltd, PO Box 798, Cleveland
QLD 4163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians
that can carry out any service necessary on your appliance. Our Customer Care Centre
can recommend a Fisher & Paykel trained and supported service technician in your area.
47
CUSTOMER CARE
In Singapore if you need assistance…*
Please call our Fisher & Paykel Service line.
Phone: 6741 0777
Fax: 6547 0123
Website: www.fisherpaykel.com
Postal address: 150 Ubi Avenue 4, Sunlight Building #03-01A, Singapore 408825
*If you call, write or contact us via our website please provide: your name and address,
model number, serial number, date of purchase and a complete description of the
problem. This information is needed in order to better respond to your request for
assistance.
Product details can be found on the rear of the machine, and/or above the drum
opening (when the door is open).
Registration
Register your product with us so we can provide you with the best service possible.
To register your product visit our website: www.fisherpaykel.com
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town Country
48
www.fisherpaykel.com
© Fisher & Paykel Appliances 2016. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your dealer to ensure this booklet correctly
describes the product currently available.
NZ AU SG ROW
429434 A
06.16
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