Dishwasher
User’s Manual
DIS15011
DIS15R10
EN
Document Number :
15 9508 0100_AB_BEKO_E6_EN/ 05-06-17.(11:08)
Dishwasher
User’s Manual
DIS15011
DIS15R10
EN
Document Number :
15 9508 0100_AB_BEKO_E6_EN/ 05-06-17.(11:08)
Please read this user manual first!
Dear Customer,
We hope that you get the best results from your product which has been manufactured
with high quality and state-of-the-art technology. Therefore, please read this entire
user manual and all other accompanying documents carefully before using the product
and keep it as a reference for future use. If you handover the product to someone else,
give the user manual as well. Follow all warnings and information in the user manual.
Remember that this user manual is also applicable for several other models. Differences
between models will be identified in the manual.
Explanation of symbols
Throughout this User Manual the following symbols are used:
C
A
B
Important information or useful
hints about usage.
Warning for hazardous
situations with regard to life and
property.
Warning for electric shock.
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other
wastes. Take them to the packaging material collection points designated by the local
authorities.
This product was manufactured using the latest technology in environmentally friendly conditions.
Please read this user manual first!
Dear Customer,
We hope that you get the best results from your product which has been manufactured
with high quality and state-of-the-art technology. Therefore, please read this entire
user manual and all other accompanying documents carefully before using the product
and keep it as a reference for future use. If you handover the product to someone else,
give the user manual as well. Follow all warnings and information in the user manual.
Remember that this user manual is also applicable for several other models. Differences
between models will be identified in the manual.
Explanation of symbols
Throughout this User Manual the following symbols are used:
C
A
B
Important information or useful
hints about usage.
Warning for hazardous
situations with regard to life and
property.
Warning for electric shock.
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations.
Do not dispose of the packaging materials together with the domestic or other
wastes. Take them to the packaging material collection points designated by the local
authorities.
CONTENTS
1 INSTRUCTIONS FOR SAFETY
AND ENVIRONMENT
4
General safety........................................4
Intended use...........................................4
Children’s safety.....................................5
Disposing of packaging material.........5
Transportation of the product.............5
Compliance with WEEE Directive and
Disposing of the Waste Product..........6
Compliance with RoHS Directive.........6
Package information.............................6
2 DISHWASHER7
Overview.................................................7
Technical specifications........................8
3 INSTALLATION9
Appropriate installation location........9
Connecting water supply......................9
Connection to the drain..................... 10
Adjusting the feet............................... 10
Electrical connection.......................... 10
This appliance must be earthed........11
Fitting a different plug........................11
Initial use...............................................11
4 PREPARATION12
Tips for energy saving.........................12
Water softening system.....................12
Adjusting the water softening
system...................................................12
Adding salt............................................14
Detergent..............................................15
Adding detergent.................................15
Combined tablet detergents..............16
Rinse aid................................................17
Cutlery basket ..................................... 20
Collapsible lower basket tines.......... 20
Height setting with empty basket....21
Upper basket rack................................21
5 OPERATING THE PRODUCT22
Preparing the machine...................... 23
Programme selection......................... 23
Auxiliary functions............................. 25
Scheduling the washing time........... 26
Starting the programme.....................27
Cancelling the programme.................27
Salt indicator ( )................................27
Rinse Aid indicator ( )...................... 28
End of programme.............................. 28
Water cut-off warning........................ 28
Overflowing warning.......................... 28
6 MAINTENANCE AND
CLEANING29
Cleaning the outer surface of the
product................................................. 29
Cleaning the interior of the machine.29
Cleaning the filters............................. 29
Cleaning the hose filter...................... 30
Cleaning the impellers........................31
Lower impeller......................................31
Upper impeller......................................31
7 TROUBLESHOOTING32
8 GUARANTEE37
Guarantee Details................................37
1 Instructions for safety and envIronment
This section contains safety
instructions that will help to
give protection from risk of
personal injury or property
damage. Failure to follow
these instructions shall void all
warranties.
••
••
General safety
••
••
••
••
••
••
Never place the product
on a carpet-covered floor;
otherwise, lack of airflow
beneath the product will
cause electrical parts to
overheat. This will cause
problems with your product.
Do not operate the product
if the power cable / plug is
damaged! Call the Authorised
Service Agent.
Connect the product to a
grounded outlet protected
by a fuse complying with
the values in the “Technical
specifications” table. Do
not neglect to have the
grounding installation made
by a qualified electrician.
Our company shall not be
liable for any damages that
will arise when the product
is used without grounding
in accordance with the local
regulations.
The water supply and
draining hoses must be
securely fastened and remain
undamaged.
Unplug the product when not
in use.
Never wash the product by
spreading or pouring water
onto it! There is the risk of
4 /41 EN
••
••
••
••
••
electric shock!
Never touch the plug with
wet hands! Never unplug by
pulling on the cable, always
pull out by grabbing the plug.
The product must
be unplugged during
installation, maintenance,
cleaning and repairing
procedures.
Always have the repair
procedures carried out by the
Authorised Service Agent.
Manufacturer shall not be
held liable for damages that
may arise from procedures
carried out by unauthorised
persons.
Never use chemical solvents
in the product. They bring
forth the risk of explosion.
When you pull the upper
and lower baskets out
completely, the door of the
product will bear all the
weight of the baskets. Do not
put other loads on the door;
otherwise, the product may
tilt.
Never leave the door of
the product open apart
from loading and unloading
procedures.
Do not to open the door
of the product when it is
running unless necessary.
Be careful for the rush of
hot steam when you need to
open the door.
Intended use
••
This product has been
designed for domestic use.
Dishwasher / User’s Manual
Instructions for safety and envIronment
••
It must be used to do the
domestic type dishes only.
•• This appliance is intended
to be used in household and
similar applications such as:
- Staff kitchen areas in shops,
offices and other working
environments.
•• Only dishwasher safe
detergents, rinse aids and
additives must be used.
•• The manufacturer waives
any responsibility arisen
from incorrect usage or
transportation.
•• This appliance can be used by
children aged from 8 years
and above and persons with
reduced physical,sensory
or mental capabilities or
lack of experience and
knowledge if they have
been given supervision or
instruction concerning use
of the appliance in a safe
way and understand the
hazards involved. Children
shall not play with the
appliance. Cleaning and user
maintenance shall not be
made by children without
supervision.
Children’s safety
••
••
Electrical products are
dangerous for the children.
Keep children away from the
product when it is in use. Do
not let them to tamper with
the product.
Do not forget to close the
door of the product when
leaving the room where it is
located.
Dishwasher / User’s Manual
••
Store all detergents and
additives in a safe place
away from the reach of the
children.
Disposing of packaging
material
Packaging materials are
dangerous to children. Keep
packaging materials in a safe
place away from reach of the
children.
Packaging materials of the
product are manufactured from
recyclable materials. Dispose
of them properly and sort in
accordance with recycled waste
instructions. Do not dispose
of them with normal domestic
waste.
Transportation of the
product
A
If you need to move the
product, do it in upright
position and hold from
the rear side. Tilting the
product onto its front
side may cause the
electronic parts in it get
wet and damaged.
1. Unplug the product before
transporting it.
2. Remove water drainage and
water supply connections.
3. Drain the remaining water in
the product completely.
5 / 41 EN
Instructions for safety and envIronment
Compliance with WEEE
Directive and Disposing
of the Waste Product
collection points designated by
the local authorities.
This product complies with
EU WEEE Directive
(2012/19/EU). This product
bears a classification
symbol for waste electrical and
electronic equipment (WEEE).
This product has been
manufactured with high quality
parts and materials which can be
reused and are suitable for
recycling. Do not dispose of the
waste product with normal
domestic and other wastes at the
end of its service life. Take it to
the collection center for the
recycling of electrical and
electronic equipment. Please
consult your local authorities to
learn about these collection
centers.
Compliance with RoHS
Directive
The product you have purchased
complies with EU RoHS Directive
(2011/65/EU). It does not contain
harmful and prohibited materials
specified in the Directive.
Package information
Packaging materials of the
product are manufactured
from recyclable materials in
accordance with our National
Environment Regulations. Do
not dispose of the packaging
materials together with the
domestic or other wastes. Take
them to the packaging material
6 /41 EN
Dishwasher / User’s Manual
2
Dishwasher
Overview
1. Upper basket
2. Upper impeller
3. Lower impeller
4. Silverware basket
5. Rating Label
6. Door
7. Control panel
8. Detergent dispenser
9. Lower basket
10. Filters
11. Salt reservoir lid
12. Upper basket rail
13. Tabletop (depends on model)
Dishwasher / User’s Manual
7 / 41 EN
Dishwasher
Technical specifications
Compliance to standards and test data / EC declaration of conformity
This product complies with the following EU directives;
Development, production and sales stages of this product comply with the safety
rules included in all pertaining European Community regulations.
2014/35/EU, 2014/30/EU, 93/68/EC, IEC 60436/DIN 44990, EN 50242
Power input
220-240 V, 50 Hz (see rating label)
Total power consumption
1800-2100 W (see rating label)
Heater power consumption
1800 W (see rating label)
Total current (depends on the model)
10 A (see rating label)
Drain pump power consumption
30 W (see rating label)
Water pressure
0.3 –10 bar (= 3 – 100 N/cm² = 0.01-1.0
Mpa)
C
C
C
Technical specifications may be changed without prior notice to improve the
quality of the product.
Figures in this manual are schematic and may not match the product exactly.
Values stated on the markings of the product or in the printed documents
accompanying the product are obtained in the laboratory on basis of the
relevant standards. Depending on operational and environmental conditions of
the product, these values may vary.
Note for test institutions:
Data required for performance tests shall be provided upon request. Requests can be
e-mailed to the following address:
dishwasher@standardloading.com
Do not forget to provide the code, stock and serial numbers of the product to be tested in
your request e-mail along with your contact information. Code, stock and serial numbers of
the product may be found on the type label attached to the side wall of the door.
8 /41 EN
Dishwasher / User’s Manual
3 Installation
To make the product ready for use,
make sure that the electricity, tap water
supply and water drainage systems are
appropriate before calling the Authorised
Service Agent. If they are not, call a
qualified technician and plumber to have
any necessary arrangements carried out.
Preparation of the location
and electrical, tap water and
waste water installations at the
place of installation is under
customer's responsibility.
C
••
••
Do not install the product at places
where temperature may fall below
0ºC.
Place the product on a rigid floor. Do
not place it on a long pile rug or similar
surfaces.
Ensure the power cable does
not get trapped under the
product.
B
••
Make sure that you select a location
that will allow you to load and unload
the dishes in a fast and comfortable
manner.
Install the product in a place close
to the tap and the drain. Select the
installation location by considering
that it will not be changed after the
connections are made.
B
A
Manufacturer shall not be held
responsible for damages arising
from processes carried out by
unauthorised persons.
••
Connecting water supply
C
Prior to installation, visually
check if the product has any
defects on it. If so, do not have
it installed. Damaged products
cause risks for your safety.
Make sure that the water inlet
and discharge hoses are not
folded, pinched or crushed
while pushing the product into
its place after installation or
cleaning procedures.
When placing the product, pay attention
not to damage the floor, walls, piping, etc.
Do not hold the product from its door or
panel to move it.
Appropriate installation
location
••
Place the product on a solid and flat
floor that has sufficient load carrying
capacity! The product must be
installed on a flat surface in order for
the door to be closed comfortably and
securely.
Dishwasher / User’s Manual
••
••
••
Do not use old or used water inlet
hose on the new product. Use the new
water inlet hose supplied with the
product.
Connect the water inlet hose directly
to the cold water tap. Permitted water
temperature up to 25°C. Pressure
coming from the tap should be
minimum 0.3 and maximum 10 bars.
If the water pressure exceeds 10
bars, a pressure relief valve should be
installed in between.
Open the tap completely after making
the connections to check for water
leaks.
For your safety, close the water
inlet tap completely after the
washing programme is over.
A
9 / 41 EN
Installation
Connection to the drain
Adjusting the feet
If the door of the product cannot be closed
properly or if the product wobbles when
you push it slightly, then you need to adjust
the feet of the product. Adjust the feet of
the product as illustrated in the relevant
section.
Electrical connection
Before you insert the plug into the wall
socket make sure that the voltage and
the frequency shown in the rating label
corresponds to your electricity supply.
C
We recommend that this appliance be
connected to the mains supply via a
suitable switched and fused socket in a
readily accessible position.
If the supply cord or the mains lead is
damaged please do not replace it yourself.
The supply cord or the mains lead must be
replaced by a Authorised Service Agent or a
similarly qualified person.
Water discharge hose can directly be
connected to the drain hole or sink’s
drainage. The length of this connection
must be min. 50 cm and max. 100 cm from
the floor. A discharge hose longer than 4
meters will cause washing performance
to be affected.Attach the water discharge
hose to the drainpipe without bending
it. Tightly fix the water discharge hose
to the drainpipe in order to prevent any
dislocation of the water discharge hose
during operation of the product.
Drainpipe must be connected
to the foul water system and it
should not be connected to any
surface water drain.
10 /41 EN
Dishwasher / User’s Manual
Installation
A
This appliance must
be earthed
If the fitted moulded plug is not
suitable for your socket, then
the plug should be cut off and
an appropriate plug fitted.
Destroy the old plug, which is
cut off as a plug with a bared
cord could cause a shock
hazard if inserted into a socket
elsewhere in the house.
The moulded plug on this
appliance incorporates a 13A
fuse. Should the fuse need to
be replaced an ASTA approved
BS1362 fuse of the same rating
must be used. Do not forget
to refit the fuse cover. In the
event of losing the fuse cover,
the plug must not be used
until a replacement fuse cover
has been fitted. Colour of the
replacement fuse cover must
be the same colour as that
visible on the pin face of the
plug. Fuse covers are available
from any good electrical store.
Fitting a different plug
As the colours of the wires in the mains
lead of this appliance may not correspond
with the coloured markings identifying the
terminals on your plug, proceed as follows:
1. Connect the green - yellow or green
(earth) wire to the terminal in the plug
marked ‘E’ or with the symbol
or
coloured green and yellow or green.
2. Connect the blue (neutral) wire to
the terminal in the plug marked ‘N’ or
coloured black.
3. Connect the brown (live) wire to the
terminal in the plug marked ‘L’ or
coloured red.
Dishwasher / User’s Manual
With the alternative plugs a 13A fuse must
be fitted either in the plug or adaptor or
in the main fuse box. If in doubt contact a
qualified electrician.
Initial use
Before starting to use the product, make
sure that all preparations are made in
accordance with the instructions in
sections “Important safety instructions”
and “Installation”.
•• Before using the product, fill the salt
reservoir with 1 litre of water, add salt
(see next page) and stir to dissolve.
Run the Dishwasher without dishes
on a short programme with a small
amount of detergent.
There might be a small amount
of water left in the product
after factory quality control
tests. This causes no harm to
the product.
A
11/41 EN
4
Preparation
Tips for energy saving
Following information will help you use
the product in an ecological and energyefficient manner.
Wipe away any coarse food remnants on
the dishes before putting them in the
product. Operate the product after filling it
completely. When selecting a programme,
consider the table of “Programme data and
average consumption values”.
Do not put more detergent than suggested
on the detergent package.
Adjusting the water
softening system
Cleaning, rinsing and drying performance of
your dishwasher will increase when water
softening system is adjusted properly.
Adjust the new water hardness level
according to the Water hardness level
instruction in this booklet.
Use the test strip supplied with the product
according to the steps given below to
determine hardness level of your supply
water.
Water softening system
C
Your dishwasher requires soft
water. If the hardness of the
water is above 6°dH, the water
must be softened and descaled.
Otherwise, ions that create
the hardness will accumulate
on the surfaces of the dishes
and may adversely affect the
washing, shining and drying
performances of the product.
The product is equipped with a water
softening system which reduces the
hardness of incoming water. This system
softens the supply water that enters
into the product to a level that will allow
washing the dishes with the required
quality.
12 /41 EN
Dishwasher / User’s Manual
Preparation
a
b
c
1 min.
d
e
f
1 Second
1 Minute
Remove the test
strip from the
packet.
Turn on the tap and Hold the test strip in Remove the test
let the water run for the water for about strip from the water
about a minute.
a second.
and shake it.
Wait for 1 minute.
The test strip shows
you the hardness
level.
After determining hardness level of the supply water:
1. Switch on the machine and press the Time Delay and P keys simultaneously. Hold
the keys pressed until entering the Settings menu. Rinse Aid and Salt indicators (model
dependant) will flash on the display.
2. Select the salt indicator with the program key. Current regeneration level is displayed on
the display.
3. Using Time Delay key, adjust water hardness level according to the hardness of the
supply water. For correct setting please see “Water hardness level adjustment table”.
4. Press On / Off key to save the setting.
Water hardness level adjustment table
Hardness
Level
English Water
Hardness °dE
German Water French Water
Hardness °dH Hardness °dF
0th Level
0-5
0-4
0-8
1st Level
6-9
5-7
9-13
2nd Level
10-15
8-12
14-22
3rd Level
16-19
13-15
23-27
4th Level
20-24
16-19
28-34
5th Level
25-62
20-50
35-90
Water Hardness Level Indicator
Press the Time Delay key to switch the water hardness
level to position P1.
Press the Time Delay key to switch the water hardness
level to position P2.
Press the Time Delay key to switch the water hardness
level to position P3.
Press the Time Delay key to switch the water hardness
level to position P4.
Press the Time Delay key to switch the water hardness
level to position P5.
If the hardness level of the supply water is above 90 °dF or if you are using well water,
then it is recommended to use water purification devices and special filters.
If the hardness level of the supply water is below 13°dF, there is no need to use salt in your
dishwasher. If this is the case, “No Salt Warning Indicator” (if any) illuminates continuously
on the panel of your machine.
If the water hardness level adjustment is set to level 1, the “No salt warning indicator” will
illuminate continuously although it is not necessary to use salt. If you use salt under this
condition, salt will not be consumed and the Salt indicator will not illuminate.
Dishwasher / User’s Manual
13/41 EN
Preparation
C
If you move your house, it is
necessary to readjust water
hardness level of your machine
by considering the information
given above according to the
hardness level of the supply
water in your new location.
Your machine will display the
most recently adjusted water
hardness level.
Adding salt
Water softening system needs to be
regenerated in order that the product
operates with the same performance
continuously. Dishwasher salt is used for
this purpose.
Use only special softening salts
produced particularly for the
dishwashers in your machine.
C
C
C
We recommend using granular
or powder softening salts. Do
not use salts that are insoluble
in water such as table salt or
common salt. Performance of
water softening system may
get worse in time.
Salt reservoir will fill with water
when you start the product.
Therefore, add the softening
salt before starting the
machine.
C
C
Salt reservoir will fill with water
when you start the product.
Therefore, add the softening
salt before starting the
machine.
Before initial use, fill the water
softening system with 1 litre of
water (C).
1. First take the lower basket out to add
softening salt.
2. Turn the salt reservoir lid counter
clockwise to open it (A, B).
14 /41 EN
Dishwasher / User’s Manual
Preparation
3. Fill the salt reservoir with salt by using
salt funnel (D). To speed up dissolution
rate of salt in water, stir it with a
spoon.
C
You can put about 2 kg of
dishwasher salt into the salt
reservoir.
4. Replace the lid and tighten it securely
when the reservoir is full.
5. If you will not start a washing
programme immediately after adding
the salt, run the machine empty in the
shortest programme to dissolve and
wash away the scattered salt in the
machine.
C
Since different salt brands
in the market have different
particle sizes and since the
water hardness may vary,
dissolution of the salt in water
may take a couple of hours.
Therefore, Salt Indicator
remains on for a while after
adding salt into the machine.
Loose salt grains can cause rust
marks in your machine if not
rinsed away. Only fill salt just
before a programme is run.
Dishwasher / User’s Manual
Detergent
You can use powder, liquid/gel and tablet
detergents in the machine.
Only use the detergents
produced particularly for use
with dishwashers. Never
use washing up liquids. We
recommend you not to use
detergents that contain
chlorine and phosphate as
they are harmful for the
environment.
C
Adding detergent
C
C
Refer to the “Programme
Table” to determine the correct
amount of detergent for the
selected programme.
A
Do not put solvents into the
detergent dispenser. There is
risk of explosion!
In order to have good washing
and drying results, always
follow the instructions on the
detergent packaging. If you
have further questions, we
recommend to contact with the
producer of the detergent.
Put the detergent into the detergent
dispenser just before operating the
machine as illustrated below.
15/41 EN
Preparation
1. Push the latch to right to open the
detergent dispenser lid (A).
C
If dishes have been waiting
for a long time and have
dried residues, fill the 5 cm³
compartment too (2).
3. Close the detergent dispenser lid by
pressing on it lightly. A “click” will be
heard when the lid is closed.
C
In programmes with prewash
and high temperature, in which
you use tablet detergents,
make sure that the detergent
dispenser lid is closed firmly.
C
Use powder detergent in short
programmes without prewash
since the solubility of the tablet
detergent changes depending
on the temperature and time.
2. Put suggested amount of powder,
liquid/gel or tablet detergent in the
dispenser.
C
Inside the detergent dispenser,
there are level markings that
help you use appropriate
amount of detergent. When
brimful, detergent dispenser
will contain 40 cm³ of
detergent. Fill detergent up to
15 cm³ or 25 cm³ level marks
in the detergent dispenser
according to fullness of the
machine and/or soiling degree
of the dishes (1).
A
Excessive usage of powder
detergents will cause the
detergent not dissolve
completely and will also cause
scratches on the glassware.
Combined tablet detergents
Combined tablet detergents exhibit water
softening and / or rinse aid effect in
addition to detergent effect. Some types
of these detergents also contain specialpurpose washing chemicals such as glass
and stainless steel protectors.
16 /41 EN
Dishwasher / User’s Manual
Preparation
Combined tablet detergents are available
as 3in1, 5in1, Allin1 etc. They function
only up to a specific degree of water
hardness. Above this limit regeneration
salt and rinse aid must be added. Refer to
the instructions on the packaging of the
combined detergent whether it is suitable
for the hardness level of the water supply.
While using combined tablet
detergents contact with
the detergent producers if
the dishes are wet and/or if
you notice limescale spots
particularly on glasses after the
washing programme is over.
C
C
C
The rinse aid used in
dishwashers is a special
combination used to increase
drying efficiency and prevent
water or limescale stains on the
washed items. For this reason,
care must be paid to have rinse
aid in the rinse aid reservoir
and to use rinse aids produced
specially for dishwashers only.
1. Open the lid of the rinse aid reservoir
by pressing its latch (B).
The best washing performance
in dishwashers is obtained
by using detergent, rinse
aid and water softening salt
individually.
When you switch to powder, liquid/gel or
tablet detergent from a combined tablet
detergent:
1. Make sure that salt and rinse aid
reservoirs are full.
2. Set the water hardness to the highest
level and perform an empty run.
3. After the empty washing cycle, review
the user manual and readjust the
water hardness level so as to suit the
water supply.
4. Make the appropriate rinse aid
settings.
C
Rinse aid
Depending on the model,
salt indicator and/or rinse aid
indicator must be enabled again
if they were disabled before.
Dishwasher / User’s Manual
2. Fill the reservoir until “MAX” level.
3. Turn the rinse aid amount adjuster
manually to a position between 1 and
6 (4). If there are stains on tableware
items after washing, level must be
increased and if there is a blue trace
17/41 EN
Preparation
after wiping them by hand, it must be
decreased. This is set to position 4 as
factory default.
4. Close the lid of the reservoir by
pressing on it lightly.
C
Wipe clean any spilled rinse aid
outside the reservoir. Rinse
aid that spilled accidentally
will cause foaming and it will
eventually decrease washing
performance.
Items not suitable for washing in
the dishwasher
•• Never wash dishes soiled by cigarette
ash, candle remnants, polish, dyestuff,
chemicals, etc. in your dishwasher.
•• Do not wash iron alloy items in the
dishwasher. It can get corroded or
leave stains on other items.
•• Do not wash cutlery with wooden or
bone stems, glued pieces, or pieces
that are not resistant to heat, as well
as copper and tin-plated containers in
the dishwasher.
Decorative prints of chinaware
as well as aluminum and silver
items may get discoloured
or tarnished after washing
in the dishwasher just as it
happens in handwashing as
well. Some delicate glass types
and crystals may become dull in
time. We strongly recommend
you to check if the tableware
you are going to purchase is
suitable for washing especially
in the dishwasher.
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18 /41 EN
Placing the dishes into the
dishwasher
You can use your dishwasher in the
optimum way with respect to energy
consumption and washing and drying
performance only if you place the dishes in
an orderly way.
•• Wipe away any coarse food
remnants (bones, seeds, etc.) on the
dishes before placing them in the
dishwasher.
•• Place thin, narrow pieces in the middle
sections of baskets if possible.
•• There are two separate baskets in
which you can place your dishes in the
dishwasher. Place the heavily soiled
and bigger items in the lower basket
and smaller, delicate and light items in
the upper basket.
•• Place the hollowed dishes such as
bowls, glasses and pans upside down
in the dishwasher. Thus, accumulation
of water in deep hollows is prevented.
To prevent possible injuries,
always place the sharp and
pointed dishes such as service
fork, bread knife, etc. upside
down so as their pointed ends
will face down or they will lie
horizontally in the dish basket.
A
Unload dishes in the lower basket first and
then the dishes in the upper basket.
Dishwasher / User’s Manual
Preparation
Suggestions for loading the dishwasher
Improper Loading Of Dishware
Lower basket
Upper basket
Dishwasher / User’s Manual
19/41 EN
Preparation
Cutlery basket
Cutlery basket is designed to wash your
dishes such as knife, fork, spoon, etc. in a
cleaner manner.
To bring the collapsible tines into horizontal
position, grab the tines from mid position
and push them in the directions of arrows
(B). To bring the tines back to vertical
position, just lift them up. Collapsible tines
will click into the latch again (C).
Collapsible lower basket
tines
Foldable tines (A) located at the lower
basket of the machine are designed for
an easier placement of large pieces such
as pans, bowls, etc. You can create larger
spaces by folding each tines individually or
all of them at once.
20 /41 EN
C
Bringing the tines to the
horizontal position by holding
them from the tips may cause
them to bend. Therefore, it
will be appropriate to bring the
tines in the middle to horizontal
or vertical position by holding
them from their stems and
pushing in the direction of
arrow.
Dishwasher / User’s Manual
Preparation
Height setting with empty
basket
Upper basket rack
In this model, the height setting of the
upper basket may be changed using the
wheels which are mounted at two different
heights.
Release the latches on both the right and
left tracks of the upper basket by pushing
them outwards
Pull out the basket out completely.
Place the basket back into the tracks at the
desired height
Push the latches back into the correct
position.
Dishwasher / User’s Manual
21/41 EN
5 Operating the product
1
2
3
4
5
6
7
11
10
9
3
8
1. On/Off key
2. Programme Selection / Programme Cancel (3 seconds) key
3. Function keys
F1 Tablet detergent function
F2 Half Load Function
F3 Super Rinse Function
F4 Fast+ Function
4. Programme indicator
5. Salt indicator
6. Time Delay Countdown Indicator
7. Start Indicator
8. Time Delay Key
9. End of Programme Indicator
10. Time Delay indicator
11. Rinse Aid indicator
22 /41 EN
Dishwasher / User’s Manual
Operating the product
On/Off key
When you press On / Off key, indicator
lights illuminate on the display for ON
position. The lights turn off in OFF position.
Programme Selection /
Programme Cancel key
Press this key until the desired programme
appears in the programme indicator.
To cancel the running program, keep the
Programme Selection /Programme Cancel
key pressed for 3 seconds.
Function keys
If you press any of the Function keys
during programme selection or time delay
selection, an affirmative key signal will be
heard provided that the relevant function
is supported by the selected programme.
Function will be deemed selected when the
indicator of the selected function is lit.
To cancel the selected function, keep the
function key pressed until the function
indicator disappears.
Programme selection
1. Press On/Off key to turn on your
machine.
2. Refer to the table of "Programme data
and average consumption values"
to determine a washing programme
suitable for your dishes.
3. Selected programme will start when
you close the door of your machine.
Preparing the machine
1. Open the door of the dishwasher.
2. Place the dishes in accordance with the
instructions in the user manual.
3. Make sure that the upper and lower
impellers rotate freely.
4. Put adequate amount of detergent
into the detergent dispenser.
5. Check if the Salt and Rinse Aid
indicators light and add salt and/or
rinse aid if needed.
Dishwasher / User’s Manual
23/41 EN
24 /41 EN
+
+
+
141
14,8
1,28
+
+
+
230
10
0,83
Wash
Dry
Duration (min)
Water (I)
Energy (kWh)
1,18
10,6
90
+
+
-
Medium
1,12
10,6
58
+
+
-
Low - Medium
Daily washing
programme for
normally soiled
dishes in the fastest
way.
60 ºC
Quick&Shine
4
0,74
10,4
30
-
+
-
Low
Suitable for lightly
soiled daily dishes
that are scraped or
pre-cleaned.
35 ºC
Mini 30
5
The consumption values shown in the table were determined under standard conditions. Differences may therefore occur under practical conditions. * Reference
programme for testing institutes. The tests in accordance with EN 50242 must be carried out with a full water softener salt dispenser and a full rinse aid reservoir,
and using the test programme.
High
Medium
Prewash
Degree of Soiling
65 ºC
Daily washing
programme for
normally soiled
dishes.
70 ºC
Suitable for heavily
soiled dishes, pots
and pans.
50 ºC
Most economical
washing programme
for the medium
soiled daily dishes
that are kept waiting.
Cleaning temperature
Clean&Shine
Intensive
Eco *
Programme name
3
2
1
Programme number
Programme Table
Operating the product
Dishwasher / User’s Manual
Operating the product
Auxiliary functions
Washing programmes of your dishwasher
are designed to obtain the best cleaning
effect, considering the type of the soiling,
soiling degree and properties of the dishes
to be washed.
Auxiliary functions allow you save from
time, water and power.
Auxiliary functions may cause
changes in the programme
duration.
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Auxiliary functions are not
suitable for all washing
programs. Indicator of the
auxiliary function that is not
compatible with the programme
will not be active.
Super Rinse Function
Depending on the type of the detergent
used, if a detergent dissolving issue is
encountered it will remove the resulting
stains from the dishes and enables the
optimum rinsing performance.
Half Load function
It is used to operate the machine without
loading it completely.
1. Load your dishes in the machine as you
like.
2. Turn the machine on with On/Off key.
3. Select the desired programme and
press the Half Load key. The Half Load
indicator will light on the display in the
Function Selected indicator.
4. Close the door of the machine to start
the programme.
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Tablet detergent function
Allows to obtain a better drying
performance from the multi-purpose
detergents called as all in one detergents
such as 2in1, 3in1, 4in1, 5in1 and etc.,
depending on the hardness level of the tap
water.
If you have used the Tablet
features during the last
washing programme you used,
Tablet function will remain
active in the next washing
programme you will select. If
you do not want to use these
functions in the new program
you have selected, press the
Tablet Detergent key until
the indicator of the relevant
function turns off.
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Tablet Detergent function may
cause change in the programme
duration.
Fast+ Function
It shortens the time of the washing cycle
selected and decreases water consumption
by enabling washing under higher pressure.
With the Half Load function you
can save both water and power
while using the lower and upper
baskets of the machine.
Dishwasher / User’s Manual
25/41 EN
Operating the product
Warning Sound and Interior
Lighting Settings
(depends on model)
Use the submenu settings to change the
"Warning Sound" and "Interior Lighting"
settings for your product.
Changing the Warning Sound and
Interior Lighting Settings
1. After turning on the machine, press
and hold Time Delay and Programme
keys simultaneously for 3 seconds.
2. Press the programme key until the
Rinse Aid icon starts to flash. The
applicable options will be displayed on
the programme indicator as follows:
Sound On / Interior Lighting On;–[Display
P1]
Sound Off / Interior Lighting On;–[Display
P2]
Sound On / Interior Lighting Off;–[Display
P3]
Sound Off / Interior Lighting Off;-[Display
P4]
3. You can turn ON or OFF the Warning
Sound/Interior Lighting feature with
the time delay key.
4. Turn off the machine with On/Off key
to save the changes.
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26 /41 EN
After the "Interior Lighting ON"
is set, the interior lighting will
switch ON for 2 minutes if the
door is opened and switched
OFF after 2 minutes.
If "Interior Lighting OFF" is set
then interior lighting will not
switch ON.
Floor illumination
Warning to show that machine is
in washing phase
(depends on the model)
Your machine reflects a light to the floor
during the washing process. This light turns
off after the washing process is complete.
Floor illumination is activated
automatically when the
washing programme starts and
remains lit until the end of the
programme.
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Floor illumination cannot be
cancelled by the user.
Scheduling the washing
time
Time Delay
If an economical electricity tariff is applied
in your region, you can use the Time
Delay function to wash your dishes during
appropriate hours.
You can delay the start of the selected
programme until 9 hours.
1. Press the Time Delay function key after
selecting the washing programme and
other auxiliary functions.
2. Once you press the Time Delay key "3
hours" Time Delay indicator will start
flashing.
3. Set the desired time by pressing the
Time Delay key. Each press on the key
will increase up to 9 hours with 3-hour
increments.
4. Close the door of your machine after
setting the Time Delay. Once the delay
time is over, the selected programme
will start automatically.
Dishwasher / User’s Manual
Operating the product
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The time delay will start
countdown with the closing
of the door after selecting the
Time Delay function.
If the door is opened while the
Time Delay function is active,
the countdown will be paused
and start icon will start to flash.
Changing the settings while Time
Delay function is active
While the Time Delay function is activated,
you cannot make changes in the washing
programme, auxiliary functions or the
duration of time delay.
Programme and auxiliary
functions cannot be set/
changed after the programme
has started.
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To cancel the Time Delay function
To cancel the process while the Time Delay
function is active the programme should be
canceled.
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Time Delay function cannot be
set after the programme starts.
Starting the programme
Close the door of your machine to start it
after selecting the programme and auxiliary
functions.
Your machine performs water
softening depending on the
hardness level of the supply
water. Washing time can
change while the programme
is running depending on the
ambient temperature where
your machine is installed,
temperature of the supply
water and amount of the
dishes.
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Dishwasher / User’s Manual
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Pay attention not to open the
door of the machine when it is
running. There may be a rush of
vapour when you open the door
of your machine; be careful.
The machine will remain silent
in pause mode for some time
in order to remove the water in
the machine and on the dishes
completely and to have the
water softener cleaned, and
then it will resume running in
drying mode.
Cancelling the programme
Press and hold the Programme Selection
/ Programme Cancel keys for 3 seconds.
Release the key as the Start indicator starts
flashing.
Once you close the door of your machine,
draining is completed in 2 minutes
and the machine gives an audible warning
when it is completed.
There might be residues of
detergent or rinse aid in the
machine and/or on the pieces
being washed depending on the
step the programme you have
cancelled was in.
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Salt indicator (
)
Please check the salt indicator on the
display to see whether there is adequate
amount of softening salt in the dishwasher
or not. You need to refill the salt reservoir
with salt whenever salt indicator appears
on the display of your machine.
Adjusting the water hardness
level is explained in Water
Softening System section.
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27/41 EN
Operating the product
Rinse Aid indicator ( )
Please check the rinse aid indicator on the
display to see whether there is adequate
amount of rinse aid in the dishwasher or
not. You need to refill the rinse aid reservoir
with rinse aid whenever rinse aid indicator
appears on the display of your machine.
End of programme
C
When the programme you have
selected comes to an end, an
audible warning signal will warn
you to turn off your machine.
This audible signal will warn you
with certain intervals before it
turns off.
End of Programme indicator will light up
when the washing programme is over.
1. Open the door of the machine.
2. Press On/Off key to turn off your
machine.
3. Close the tap.
4. Unplug the machine from the socket.
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28 /41 EN
Water cut-off warning
If mains water is cut or water inlet tap is
turned off the machine cannot take water
in and P2 icon will flash on the programme
indicator. As long as the problem continues,
washing programme is paused and the
water inlet is checked regularly by the
machine; when the water is restored P2
icon will disappear after a while and the
washing programme resumes.
Overflowing warning
If the machine intakes too much water or
there is leakage at any of the components
then the machine will detect this and P1
icon will flash on the Programme indicator.
As long as the overflowing continues
safety algorithm will be active and try
to discharge the water. If overflowing
stops and safety is assured, P1 icon will
disappear. If P1 does not disappear, there
is a permanent fault. In this case the
authorised service should be contacted.
For energy saving, the machine
is automatically turned off
following the completion of the
programme or if the programme
is not started.
Leave your dishes in the
machine for about 15 minutes
to allow them cool down after
they are washed. Your dishes
will dry in a shorter time if you
leave the door of your machine
ajar during this period. This
process will increase the drying
effectiveness of your machine.
Dishwasher / User’s Manual
6
Maintenance and cleaning
Service life of the product extends and
frequently faced problems decrease if it is
cleaned at regular intervals.
Unplug the product and turn off
the tap before attempting any
cleaning procedures.
A
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Do not use abrasive substances
for cleaning.
Clean the filter and impellers
at least once a week in order
for the machine operates
efficiently.
Cleaning the filters
Clean the filters at least once a week in
order for the machine operates efficiently.
Check if food residues are left on the filters.
If there are food residues on filters, take
them out and clean well under running
water.
1. Turn the micro filter (1) and coarse
filter (2) assembly counter clockwise
and pull it out from its seating.
Cleaning the outer surface
of the product
Wipe the outer surface and door gaskets
of the product gently with a mild cleaning
material and damp cloth. Wipe the "Control
panel" only with a slightly damp cloth.
Cleaning the interior of the
machine
••
••
Clean the interior of the machine and
the tank by running a programme with
or without detergent based on the
degree of soil.
If water has remained in the machine,
drain the water by performing the
procedures under the topic "Canceling
a programme". If the water cannot
be discharged, remove the filters
as specified in the "Cleaning the
filters" section and check if there
are any leftover deposits that have
accumulated at the bottom of the
machine, blocking the water path.
Clean if necessary.
Dishwasher / User’s Manual
2. Pull out the metal/plastic filter (3) from
the seating.
3. Press the two pawls on the coarse
filter inwards and separate the coarse
filter from the assembly.
29/41 EN
Maintenance and cleaning
Cleaning the hose filter
4. Clean all three filters under tap water
by means of a brush.
5. Place the metal/plastic filter.
6. Place the coarse filter into the micro
filter. Make sure that it is properly
seated. Turn the coarse filter clockwise
until a "click" sound is heard.
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30 /41 EN
Do not use the dishwasher
without filter.
Damages on the machine that may be
caused by impurities coming from the
urban supply water or your own water
installation (such as sand, dirt, rust, etc.)
can be prevented by means of the filter
attached to the water inlet hose. Check the
filter and the hose regularly and clean them
if necessary.
1. Turn off the tap and remove the hose.
2. After taking out the filter, clean it
under running tap water.
3. Place the cleaned filter back to its seat
in the hose.
4. Install the hose to tap.
(depends on model)
Incorrect placement of the filters
will reduce washing efficiency.
Dishwasher / User’s Manual
Maintenance and cleaning
Cleaning the impellers
Clean the impellers at least once a week in
order for the machine operates efficiently.
Lower impeller
Check if the holes on the lower impeller (1)
are clogged. If they are clogged, remove
and clean the impeller. Pull the lower
impeller up to remove it (A, B).
Upper impeller
Check if the holes on the upper impeller (1)
are clogged. If they are clogged, remove
and clean the impeller. Turn its nut to left
to remove the upper impeller (A, B).
Make sure that the nut is tightened well
when installing the upper impeller.
Dishwasher / User’s Manual
31/41 EN
7 Troubleshooting
Machine does not start.
• Power cable is unplugged. >>> Check if the power cable is plugged in.
• Fuse is blown. >>> Check the fuses in your house.
• Water is cut. >>> Make sure that the water inlet tap is open.
• Door of the machine is open. >>> Make sure that you have closed the door of the
machine.
• On / Off button is not pressed. >>> Make sure that you have turned on the machine by
pressing the On / Off button.
Dishes are not washed clean
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Selected programme is unsuitable. >>> Select a programme with a higher
temperature and cycle time.
• Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper
impellers by hand to make sure that they rotate freely.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged
with food remnants such as lemon pips. Clean the impellers regularly as illustrated in
section “Cleaning and Care”.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
• Filters are installed incorrectly. >>> Check the filter system and make sure that it is
installed correctly.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
• Detergent is stored under unsuitable conditions. >>> If you are using powder
detergent, do not store the detergent package in humid places. Keep it in a closed
container if possible. For ease-of-storing, we recommend you to use tablet
detergents.
• Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount
of detergent according to the soiling degree of your dishes and/or programme
definitions. We recommend you to use tablet detergents for optimum results.
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is
closed tightly after adding detergent.
Dishes are not dry at the end of cycle
• Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no
water will accumulate in them.
32 /41 EN
Dishwasher / User’s Manual
Troubleshooting
•
Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Machine is unloaded right after the programme is over. >>> Do not unload your
machine right after washing process is completed. Slightly open the door and wait for
evacuation of the steam inside for a while. Unload the dishes after the pieces cool down
to a touchable level. Start unloading process from the lower basket. Thus, dropping of
water remained on a piece at upper basket onto the pieces at lower basket is prevented.
• Selected programme is unsuitable. >>> Since rinsing temperature is low at programmes
with short duration, drying performance will also be low. Select programmes with longer
duration for a higher drying performance.
• Surface quality of the kitchen utensils is deteriorated. >>> Desired washing
performance can not be obtained on kitchen utensils with deteriorated surfaces and it
is not suitable to use such utensils in terms of hygiene as well. Also, water can not flow
easily on deteriorated surfaces. It is not recommended to wash such kitchen utensils in
dishwasher.
It is normal that drying complaints can be experienced with Teflon kitchen
utensils. It is associated with the structure of Teflon. Since the surface
tensions of Teflon and water are different, water droplets will remain as beads
on the Teflon surface.
Tea, cafe or lipstick stains remain on dishes.
• Selected programme is unsuitable. >>> Select a programme with a higher temperature
and cycle time.
• Surface quality of the kitchen utensils is deteriorated. >>> Tea and cafe stains or other
dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated
surfaces. Desired washing performance can not be obtained on kitchen utensils with
deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as
well. It is not recommended to wash such kitchen utensils in dishwasher.
• Detergent is stored under unsuitable conditions. >>> If you are using powder
detergent, do not store the detergent package in humid places. Keep it in a closed
container if possible. For ease-of-storing, we recommend you to use tablet detergents.
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Lime traces remain on dishes and glassware gains a misty appearance
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if
necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the
machine.
• Water hardness setting is low or salt level is insufficient >>> Measure the hardness of
the supply water appropriately and check the water hardness setting.
• Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while
adding salt. Make sure that the salt reservoir lid is tightly closed after finishing the
filling process. Run the prewash programme to remove the salt that spilled inside the
Dishwasher / User’s Manual
33/41 EN
Troubleshooting
machine. Since the salt granules that will remain under the lid will dissolve during
prewash, causing the lid loosen, check the lid once again at the end of the programme.
There is a different odour in the machine
•
•
C
A new machine has a peculiar odour. It will fade out after a couple of washes.
Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
Dirty dishes are kept in dishwasher for 2-3 days. >>> If you are not going to start the
machine right after you have put the dishes into it, remove the remnants on the dishes
and run the Prewash programme without detergent every 2 days. In such cases, do not
close the door of the machine completely in order to avoid odour build up in machine.
You can also use commercially available odour removers or machine cleaners.
Rust, discoloration or surface deterioration occurs on dishes
• Salt leakage exists. >>> Salt may cause deterioration and oxidation on metal surfaces.
Pay attention not to spill salt around the salt filling hole while adding salt. Make sure
that the salt reservoir lid is tightly closed after finishing the filling process. Run the
prewash programme to remove the salt that spilled inside the machine. Since the salt
granules that will remain under the lid will dissolve during prewash, causing the lid
loosen, check the lid once again at the end of the programme.
• Salty food remnants have remained on dishes for a long time. >>> If cutlery soiled
with such foods will be kept waiting in machine, dirt must be removed by prewash or
dishes must be washed without being kept waiting.
• Electric installation is not grounded. >>>Check if your machine is connected to the
actual grounding line. Otherwise, the static electric created in the product causes arcs
on the surfaces of metal items creating pores, removing the protective cover on the
surface and causing discoloration.
• Intensive cleansers such as bleaches are used. >>> Protective cover on metal surfaces
gets damaged and looses its efficiency in time when it gets in contact with cleansers
such as bleach. Do not wash your dishes with bleach.
• Metal items particularly such as knives are used for purposes other then their intended
uses. >>> Protective cover on the edges of knives may get damaged when they are
used for purposes such as opening cans. Do not use metal kitchen utensils out of their
intended uses.
• Cutlery are made of low quality stainless steel. >>> Corrosion on such items is
inevitable; they should not be washed in dishwashers.
• Kitchen utensils that are already corroded are washed in dishwasher. >>> Rust on a
corroded item can migrate to other stainless steel surfaces and cause corrosion on
those surfaces as well. Such items should not be washed in dishwashers.
34 /41 EN
Dishwasher / User’s Manual
Troubleshooting
Detergent remains in detergent dispenser.
• Detergent dispenser was damp when adding detergent. >>> Make sure that the
detergent dispenser is dried well prior to filling it with detergent.
• Detergent is added long before the washing process. >>> Pay attention to add
detergent shortly before start-up of the washing.
• Opening of the detergent dispenser lid is prevented during washing. >>> Place the
dishes in a way that will not prevent the detergent dispenser lid from opening and the
water going into the machine from impellers.
• Detergent is stored under unsuitable conditions. >>> If you are using powder
detergent, do not store the detergent package in humid places. Keep it in a closed
container if possible. For ease-of-storing, we recommend you to use tablet
detergents.
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged
with food remnants such as lemon pips. Clean the impellers regularly as illustrated in
section “Cleaning and Care”.
Decorations and ornaments on kitchen utensils are being erased.
Decorated glasses and decorated lustre porcelains are not suitable for washing
in the dishwasher. Manufacturers of some glassware and porcelain tableware
items do not recommend washing such kitchen utensils in the dishwashers
either.
Dishes are scratched.
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•
•
•
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Kitchen utensils that contains or are made of aluminum should not be washed
in dishwasher.
Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole
while adding salt. Spilled salt can cause scratches. Make sure that the salt reservoir
lid is tightly closed after finishing the filling process. Run the prewash programme to
remove the salt that spilled inside the machine. Since the salt granules that will remain
under the lid will dissolve during prewash, causing the lid loosen, check the lid once
again at the end of the programme.
Water hardness setting is low or salt level is insufficient >>> Measure the hardness of
the supply water appropriately and check the water hardness setting.
Dishes are not placed orderly in the machine. >>> When placing the glasses and other
glassware into the basket lean them not against other dishes but the edges or racks of
the basket or the glass support tines. Striking of the glasses to each other or to other
dishes due to the impact of water during washing can cause breaks, or scratches on
their surfaces.
Dishwasher / User’s Manual
35/41 EN
Troubleshooting
A smear remains on glasses that resembles milk stain which can not be
removed when wiped by hand. A bluish / rainbow appearance occurs when
the glass is pointed to light.
• Excessive rinse aid is used. >>>Lower rinse aid setting. Clean the spilled rinse aid
when adding rinse aid.
• Corrosion has occurred on glass due to soft water. >>> Measure the hardness of the
supply water appropriately and check the water hardness setting. If your supply water
is soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures
(e.g. 60-65°C). You can also use glass protective detergents that are commercially
available.
Foam forms in the machine.
• Dishes are washed with hand-wash detergent by hand but not rinsed before placing
them into the machine. >>> Hand-wash detergents do not contain antifoam. There is
no need to hand-wash the dishes before placing them into the machine. Removing the
coarse soil on the dishes under tap water, with a tissue paper or fork will be sufficient.
• Rinse aid has spilled into the machine when adding rinse aid. >>> Take care that rinse
aid is not spilled in the machine when you are filling it. Clean any spilled rinse ait with
the help of a tissue paper/towel.
• Lid of the rinse aid reservoir is left open. >>> Make sure that the lid of the rinse aid
reservoir is closed after adding rinse aid.
Kitchen utensils are broken.
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the
user manual.
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity.
Water remains in the dishwasher at the end of the programme.
• Filters are clogged. >>> Check if the filter system is clean. Clean the filter system
regularly as illustrated in section “Cleaning and Care”.
• Discharge hose is clogged/blocked. >>> Check the discharge hose. If necessary,
remove the discharge hose, clear the blockage and insert is as illustrated in the user
manual.
C
36 /41 EN
If you cannot eliminate the problem although you follow the instructions in
this section, consult your dealer or the Authorised Service Agent. Never try to
repair a nonfunctional product yourself.
Dishwasher / User’s Manual
8 Guarantee
Guarantee Details
Your new Beko product is guaranteed
against faulty materials, defective
components or manufacturing defects.
The guarantee starts from the date of
original purchase of the product for a
period of twelve (12) months unless Beko
plc (the “Manufacturer”) agrees to extend
the guarantee for the product in writing.
If you have any questions about the
guarantee on your product (including how
long it is valid), please contact your retailer
or our Call Centre on 0333 207 9710.
This guarantee does not in any way
diminish or affect your statutory
rights in connection with the product.
This guarantee is in addition to your
statutory rights as a consumer. If you
have any questions about these rights,
please contact the retailer from which
you purchased the product. In certain
circumstances, it is possible that your
statutory rights may offer additional or
higher levels of protection than those
offered under the terms of this guarantee.
What is covered by this
guarantee?
• Repairs to the product required as a
result of faulty materials, defective
components or manufacturing defects.
• Functional replacement parts to repair
a product.
• The costs of a Beko Approved Engineer
to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including
but not limited to control knobs, flaps
and handles.
Dishwasher / User’s Manual
•
Accessories and/or consumable items
including but not limited to ice trays,
scrapers, cutlery baskets, filters and
light bulbs.
• Repairs necessary as a direct or indirect
result of:
- Accidental damage, misuse or abuse of
a product.
- An attempted repair of a product by
anyone other than a Beko Approved
Engineer (the “Engineer”).
- Installation or use of a product where
such installation or use fails to meet
the requirements contained in this
guarantee or the User Instructions
Booklet.
• Repairs to a product operated at any
time on commercial or non-residential
household premises (unless we have
previously agreed to the installation
environment).
This guarantee is limited to the cost of
repairing the product. To the extent
permitted by law, the Manufacturer does
not accept and will not be held liable for
any financial loss incurred in connection
with the failure of any product to operate
in accordance with the expected standards.
Such financial loss includes but is not
limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from
takeaways.
• General compensation for
inconvenience.
37/41 EN
Guarantee
Important Notes
• Your product is designed and built for
domestic household use only.
• The guarantee will automatically be
void if the product is installed or is
used in commercial or non-residential
domestic household premises, unless
we have previously agreed to the
installation environment.
• The product must be correctly
installed, located and operated in
accordance with the instructions
contained in the User Instructions
Booklet provided with your product.
• Professional installation by a qualified
Electrical Domestic Appliance Installer
is recommended for all Washing
Machines, Dishwashers and Electric
Cookers (as incorrect installation may
result in you having to pay for the cost
of repairing the product).
• Gas Cookers must be professionally
installed by a Gas Safe (or Gas
Networks Ireland for Republic of
Ireland) registered gas installer.
• This guarantee is given in respect of
products purchased and used within
the United Kingdom and the Republic
of Ireland.
• This guarantee is effective from
the initial date of purchase of a new
product from an authorised retailer and
will be void if the product is resold.
• This guarantee does not apply to
graded sales (where the product is
purchased as a “second”).
• Possession of a copy of these terms
and conditions does not necessarily
mean that a product has the benefit
of this guarantee. If you have any
38 /41 EN
•
•
questions, please call our Call Centre on
the number set out above.
The Manufacturer reserves the right
to terminate the guarantee if its staff
or representatives are subjected to
physical or verbal abuse in the course
of carrying out their duties.
Optional extras, where available (i.e.
extendable feet) are supplied on a
chargeable basis only.
Does Beko offer replacements?
This is a repair-only guarantee. On
occasion, the Manufacturer may at its
sole discretion, replace your product with
a new product instead of carrying out a
repair. Where a replacement is offered,
this would normally be an identical model
but when this is not possible, a model of
similar specification will be provided. The
Manufacturer will cover the costs and
arrange for the delivery of the new product
and for the return of the old product.
Any costs related to disconnecting
the faulty product and installing the
replacement product will not be borne by
the Manufacturer unless previously agreed
to in writing. The original guarantee will
continue to apply to the replacement
product; the new product will not come
with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday
9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole
discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will
endeavour to minimize inconvenience
and to meet requests for specific timed
appointments, this cannot be guaranteed.
We will not be liable for delays or if it
Dishwasher / User’s Manual
Guarantee
is unable to carry out a repair because
a convenient appointment cannot be
arranged.
Will there be any charge for the
repairs?
It is your responsibility to provide evidence
to the Engineer that your product is
covered by this guarantee with a proof of
purchase. The Manufacturer reserves the
right to charge for the reasonable cost of
any service call if:
• You cannot provide evidence that your
product is covered by this guarantee.
• Where a service call has been made
and the engineer finds that there is no
fault with your product.
• That your product has not been
installed or operated in accordance
with the User Instructions Booklet.
• That the fault was caused by
something other than faulty
materials, defective components or
manufacturing defects.
• For missed appointments.
Payment of these costs are due
immediately upon the Engineer providing
you with an invoice. The Manufacturer
reserves the right to terminate the
guarantee if you fail to pay the costs for
the service call in a timely manner.
If you are a resident of the United Kingdom,
this guarantee will be governed by English
law and subject to the English Courts,
save where you live in another part of the
United Kingdom, in which case the law and
courts of that location will apply.
If you are resident in the Republic of
Ireland, this guarantee will be governed
by Irish law and the Irish courts will have
jurisdiction.
Dishwasher / User’s Manual
39/41 EN
Guarantee
HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place; you will need
to have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you when
requesting service (the model number is printed on the Instruction Booklet and the serial
number is printed on the Rating Label affixed to the appliance). Recording of these details
alone will not count as proof of purchase. A valid proof of purchase is required for under
guarantee service.
The area around the product must be easily accessible to the Engineer without the need
for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry
out any repairs.
………………………………………………………………………………………………............................................…………
Model No:
Serial No:
Retailer:
Date of purchase:
……………………………………………………………………………………………..........................................……………..
For service under guarantee simply telephone the appropriate number
below:
UK Mainland & Northern Ireland: 0333 207 9710 or customerservice@support.Beko.
co.uk
Republic of Ireland: 01 862 3411 or customerservice@support.Beko.ie
Register your appliance: For UK registrations visit beko.co.uk/register and for the
Republic of Ireland beko.ie/register.
Before requesting service please check the troubleshooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your product
may still be under guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained
within the extended guarantee agreement document, otherwise please call the
appropriate number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service contact the Beko Customer
Helpline on Tel: 0333 207 9710 or e-mail: CustomerService@support.beko.co.uk
………………………………………………………………………………………………........................................……………
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Herts,
WD18 8QU. Beko plc is registered in England and Wales with company registration number
02415578.
40 /41 EN
Dishwasher / User’s Manual
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