Apple One (1) Year Limited Warranty – Accessory - For

12/27/2017
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
Apple One (1) Year Limited Warranty
– Accessory - For Apple and Beats
Branded Products Only.
The Apple One-Year Limited Warranty is a voluntary
manufacturer’s warranty. It provides rights separate to rights
provided by consumer law, including but not limited to those
relating to non-conforming goods. As such, the Apple OneYear Limited Warranty benefits are in addition to, and not
instead of, rights provided by consumer law and it does not
exclude, limit or suspend a buyer’s rights arising from
consumer law. Consumers have the right to choose whether
to claim service under the Apple One-Year Limited Warranty
or under their consumer law rights. Important: The Apple
One-Year Limited Warranty terms and conditions shall not
apply to consumer law claims. For further information about
consumer law, please visit the Apple website
(https://www.apple.com/legal/warranty/statutoryrights.html)
or contact your local consumer organisation.
Please note: All claims made under the Apple One-Year
Limited Warranty will be governed by the terms set out in
this warranty document.
Your Apple-branded or Beats-branded hardware product
(“Product”) is warranted against defects in materials and
workmanship for a period of ONE (1) YEAR from the date of
original retail purchase (“Warranty Period”) when used in
accordance with Apple`s user manuals (refer
to https://www.apple.com/support/country). Under this warranty,
you will be able to direct your claims to Apple even in situations
where you purchased the Apple Product from a third party. If a
defect arises during the Warranty Period, Apple, at its option will
(1) repair the Product at no charge using new parts or parts that
are equivalent to new in performance and reliability, (2) exchange
the Product with a product with equivalent functionality formed
from new and/or previously used parts that are equivalent to new
in performance and reliability or with your consent, a product that
is at least functionally equivalent to the product it replaces, or (3)
https://www.apple.com/legal/warranty/products/accessory-warranty-english.html
1/5
12/27/2017
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
refund the original purchase price. This warranty excludes normal
depletion of consumable parts such as batteries unless failure
has occurred due to a defect in materials or workmanship and,
damage resulting from abuse, accident, modifications,
unauthorized repairs or other causes that are not defects in
materials and workmanship.
Apple does not warrant, represent or undertake that it will be able
to repair or replace any Product under this warranty without risk
to and / or loss of information and / or data stored on the Product.
In no event shall Apple be liable for (a) loss or damage, which as
of the product’s purchase cannot be regarded as being caused
by Apple’s breach of these warranty terms; or (b) losses caused
by the user’s fault, loss of data or loss of profits or benefits.
Any limitations of liability in this warranty document shall not
apply to (i) death or personal injury pursuant to any mandatory
law on product liability; (ii) fraud or fraudulent misrepresentation;
(iii) intentional misconduct or gross negligence; (iv) or a culpable
breach of major contractual obligations. A damages claim based
on a breach of major contractual obligations or gross negligence
will be limited to foreseeable damage typical for the sale contract
concerned.
To obtain warranty service, contact Apple using the information
described at https://www.apple.com/support/country. Proof of
purchase may be required to verify eligibility. For product
originally purchased in the U.S.A, Apple is Apple Inc. 1 Infinite
Loop, Cupertino, CA 95014. For product originally purchased in
Europe (other than Turkey), Africa and the Middle East, Apple is
Apple Distribution International, Hollyhill Industrial Estate,
Hollyhill, Cork, Republic of Ireland. For all other countries, Apple
is described at https://www.apple.com/legal/warranty. Apple or its
successors in title is the warrantor. For customers in the EU
please review your statutory rights
at https://www.apple.com/legal/warranty.
When contacting Apple via telephone, call charges may apply
depending on your location. Please contact your network
operator for details.
IMPORTANT RESTRICTION FOR SERVICE.
Apple may restrict warranty service for keyboard products to the
country where Apple or its Authorized Distributors originally sold
the device. Apple may restrict warranty service for keyboard
products purchased in the EEA or Switzerland to the EEA and
Switzerland.
https://www.apple.com/legal/warranty/products/accessory-warranty-english.html
2/5
12/27/2017
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
Apple will provide warranty service through one or more of the
following options:
(i) Carry-in service. You may return your Product to an Apple
Retail or Apple Authorized Service Provider (“AASP”) location
offering carry-in service.
(ii) Mail-in service. If Apple determines that your Product is
eligible for mail-in service, Apple will send you prepaid waybills
and applicable packaging material, so that you may ship your
Product to an Apple Repair Service (“ARS”) or AASP location.
Apple will pay for shipping to and from your location if instructions
regarding the method of packaging and shipping the Product are
followed.
(iii) Do-it-yourself (DIY) parts service. DIY parts service allows
you to service your own Product. If DIY parts service is available
in the circumstances, the following process will apply.
(a) Service where Apple requires return of the replaced Product
or part. Apple may require a credit card authorization as security
for the retail price of the replacement Product or part and
applicable shipping costs. If you are unable to provide credit card
authorization, DIY parts service may not be available to you and
Apple will offer alternative arrangements for service. Apple will
ship a replacement Product or part to you with installation
instructions, if applicable, and any requirements for the return of
the replaced Product or part. If you follow the instructions, Apple
will cancel the credit card authorization, so you will not be
charged for the Product or part and shipping to and from your
location. If you fail to return the replaced Product or part as
instructed or return a replaced Product or part that is ineligible for
service, Apple will charge your credit card for the authorized
amount.
(b) Service where Apple does not require return of the replaced
Product or part. Apple will ship you free of charge a replacement
Product or part accompanied by instructions on installation, if
applicable, and any requirements for the disposal of the replaced
Product or part.
(c) Apple is not responsible for any labor costs you incur relating
to DIY parts service. Should you require further assistance,
contact Apple at the telephone number listed below.
Service options, parts availability and response times may vary
according to country. If you require service in a country where
Apple does not maintain an Apple Retail Store or Apple
Authorized Service Provider (“AASP”), (a list of current service
locations is provided at http://support.apple.com/kb/HT1434),
https://www.apple.com/legal/warranty/products/accessory-warranty-english.html
3/5
12/27/2017
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
service options may be limited. If a given service option is not
available for the Apple Product in such country, Apple or its
agents shall notify you about any additional shipping and
handling charges which may apply before rendering service.
Where international service is available, Apple may repair or
replace Products and parts with comparable Product and parts
that comply with local standards.
If any term is held to be illegal or unenforceable, it shall be
severed from this warranty and the legality or enforceability of the
remaining terms shall not be affected.
This warranty is governed by and construed under the laws of the
country in which the product purchase took place.
For Australian consumers: The rights described in this
warranty are in addition to the statutory rights to which you
may be entitled under the Competition and Consumer Act
2010 and other applicable Australian consumer protection
laws and regulations. Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a
major failure. Repair of the goods may result in loss of data.
Goods presented for repair may be replaced by refurbished
goods of the same type rather than being repaired.
Refurbished parts may be used to repair the goods.
For Canadian Consumers: Residents of Quebec are
governed by that province’s consumer protection
legislation.
For purchases made by consumers in the United Kingdom
and Ireland: If a product is defective consumers may, in
addition to any other rights which they may have under
consumer law in the UK and Ireland, avail themselves of the
rights contained in: for products purchased in Ireland: the
Sale of Goods Act, 1893 (in particular Sections 12, 13, 14 and
15), the Sale of Goods and Supply of Services Act,1980 and
https://www.apple.com/legal/warranty/products/accessory-warranty-english.html
4/5
12/27/2017
Apple One (1) Year Limited Warranty – Accessory - For Apple and Beats Branded Products Only.
the European Communities (Certain Aspects of the Sale of
Consumer Goods and Associated Guarantees) Regulations
2003 (S.I. No. 11/2003); for products purchased in the UK:
the Sale of Goods Act 1979 (in particular Section 12), the
Supply of Goods and Services Act 1982 (in particular
Section 2) and the Sale and Supply of Goods to Consumers
Regulations 2002.
072715 Accessory Warranty English v4.1
https://www.apple.com/legal/warranty/products/accessory-warranty-english.html
5/5
Download PDF
Similar pages