This machine has been engineered to our own rigid safety and performance standards. It
has been designed to comply with sanitation and health guidelines recommended by the
Automatic Merchandising Health-Industry Council (AMHIC) and it conforms with all other
NAMA safety recommendations.
This machine has been manufactured in accordance with the safety standards of both
Underwriter’s Laboratories and the Canadian Standards Association. To maintain this
degree of safety and to continue to achieve the level of performance built into this machine,
it is important that installation and maintenance be performed so as to not alter the original
construction or wiring and that replacement parts are as specified in the Parts Manual. Your
investment in this equipment will be protected by using this Programming Guide, the Operator’s Guide, and the Parts Manual in your operation, service and maintenance work. By
following prescribed procedures, machine performance and safety will be preserved.
Snack/Refreshment Center ProgrammingGuide
Table of Contents
Gain Access to The Supervisor Mode ...................................................................4
Enter a New Supervisor Code ...............................................................................4
Enter a Freevend Code ..........................................................................................4
Assign a Code to View Data Without Opening the Door .....................................5
Lock Or Unlock Mode Or Payout Keys ................................................................5
Set Printer Or DEX Options ..................................................................................6
Select Printer Baud Rate (Printer Mode Only)......................................................7
Select Display Language .......................................................................................7
Select Coin Mechanism .........................................................................................8
Select Bill Validator ..............................................................................................9
Select Card Reader ..............................................................................................10
Select Monetary Options .....................................................................................11
Set Up Winner Mode...........................................................................................13
View Or Set Machine Configuration...................................................................14
Identify the Selections In the Merchandiser ........................................................15
Set Temperature (Supervisor Mode Only) ..........................................................15
Couple/Uncouple Tray Motors............................................................................16
Couple/Uncouple Can Selections ........................................................................17
Select When the Can Unit Goes Out Of Service (8 Select Can Unit Only) ........18
Select Fresh Brew Or Freeze Dry........................................................................18
Set Up Cup Sizes .................................................................................................19
Set Up a Hot Drink ..............................................................................................21
Set Up Rinse Time...............................................................................................22
View and Control Defrost Mode (Frozen Food Module Only)...........................23
Set Up Basic SureVend™ Options......................................................................23
Set Up the SureVend™ Anti-Jackpot Feature....................................................24
Set Refund Option ...............................................................................................25
View Software Version .......................................................................................25
Set the Time Of Day............................................................................................25
Set the Date..........................................................................................................26
Set Time-Of-Day Inhibited Vending...................................................................26
Set Time-Of-Day Free Vending ..........................................................................26
Set Time-Of-Day Discount Vending...................................................................26
Time Interval Editing ..........................................................................................27
Select a Standby Message ...................................................................................29
Select An Out-of-service Message ......................................................................29
Select a Freevend Message..................................................................................30
Edit Custom Messages ........................................................................................31
View Cold Unit Temperature ..............................................................................33
Payout Coins........................................................................................................34
Set Prices .............................................................................................................35
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Snack/Refreshment Center Programming Guide
View Nonresettable Sales and Vend Data...........................................................36
View Data Three Different Ways........................................................................36
View Total Paid Sales .........................................................................................36
View Card Reader Paid Sales..............................................................................37
View Coupon Sales .............................................................................................37
View Total Paid Vends........................................................................................37
Clear All Resettable Data ....................................................................................37
Clear Paid Sales Data Only .................................................................................38
View Amount In Coin Box..................................................................................38
View Amount In Validator ..................................................................................38
View Freevend Sales By Time Interval...............................................................39
View Discount Sales By Time Interval ...............................................................39
View Free Vends .................................................................................................39
View Winners ......................................................................................................40
View Time Data ..................................................................................................40
View Total Unpaid Sales.....................................................................................42
View Total Unpaid Vends ...................................................................................42
View Number Of Test Vends ..............................................................................42
View Machine id Number ...................................................................................42
View SureVend™ Data .......................................................................................43
Test Vend Selections And Verify Credit Added .................................................44
Test the Display ...................................................................................................44
Test the Motors....................................................................................................45
View Motor Status By Tray ................................................................................46
Test the Food Module Door (Food, Frozen, Or Outdoor Snack Only) ...............47
Test the Coffee Air Compressor..........................................................................47
Rinse the Mixing Bowls ......................................................................................47
Test Drop a Cup And Test Switches ...................................................................48
Test the Brewer....................................................................................................48
Test the Whipper(S) ............................................................................................48
Test the SureVend™ System...............................................................................49
Download Data To A PDCD ...............................................................................50
Set Freevend Options ..........................................................................................50
View Diagnostic Messages..................................................................................51
ii
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Snack/Refreshment Center ProgrammingGuide
Alphabetical Index of
Programming Procedures
B
Bill Validator, Select .......................................................................9
C
Can Selections, Couple/Uncouple ................................................17
Can Unit Out Of Service ...............................................................18
Card Reader, Select .......................................................................10
Coin Mechanism, Select .................................................................8
Cup Sizes ......................................................................................19
D
Date, Set ........................................................................................26
Defrost Mode ................................................................................23
DEX Options, Set ...........................................................................6
F
Freevend Code ................................................................................4
Freevend Message .........................................................................30
Fresh Brew Or Freeze Dry ............................................................18
H
Hot Drink Set Up ..........................................................................21
L
Language, Select .............................................................................7
M
Machine Configuration, View Or Set ...........................................14
Merchandiser Trays, Identify ........................................................15
Message
Freevend ..................................................................................30
Out-of-service .........................................................................29
Standby ...................................................................................29
Mode Keys, Lock Or Unlock ..........................................................5
Monetary Options, Select .............................................................11
O
Out-of-service Message ................................................................29
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Snack/Refreshment Center Programming Guide
P
Payout Keys, Lock Or Unlock ........................................................5
Printer Baud Rate, Select ................................................................7
Printer Options, Set .........................................................................6
R
Rinse Time ....................................................................................22
S
Set SureVend™ Refund Option ....................................................25
Set Up Basic SureVend™ Options ...............................................23
Set Up the SureVend™ Anti-Jackpot Feature ..............................24
Software Version, View ................................................................25
Standby Message ..........................................................................29
Supervisor Code ..............................................................................4
Supervisor Mode .............................................................................4
T
Temperature ..................................................................................15
Time Of Day, Set ..........................................................................25
Time-Of-Day Vending
Discount ..................................................................................26
Free .........................................................................................26
Inhibited ..................................................................................26
Tray Motors, Couple/Uncouple ....................................................16
V
View Data Without Opening the Door, Assign Code .....................5
View SureVend™ Data ................................................................43
W
Winner Mode ................................................................................13
iv
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Snack/Refreshment Center ProgrammingGuide
Introduction
How to program your Snack or Refreshment Center.
Some setup, test, and maintenance operations are computer controlled. The control panel
switches and the selection panel switches regulate these operations.
Control Panel
Selection Panel
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Snack/Refreshment Center Programming Guide
The Displays
The 10-character display performs two functions, and is referred to in this book as "the
display":
1. It shows the customer’s selection and how much credit is in the machine, as well as
the ready, service, and time of day messages.
2. It provides information and feedback to the service person during maintenance.
DISPLAY
The Function Keys
The keys on the control panel can be used for up to three things:
THE PRIMARY PURPOSE
THE NUMBER
YOU MIGHT BE ASKED TO ENTER A
NUMERICAL VALUE. PRESSING THIS KEY
WILL ENTER A "5".
THIS IS THE MAIN JOB OF THE KEY.
FROM THE STANDBY MESSAGE, IT WILL
ALLOW YOU TO ENTER A PROGRAMMING
MODE. IN THIS EXAMPLE, YOU CAN VIEW
STORED SALES DATA.
THE SECONDARY PURPOSE
THIS IS THE KEY’S "SECOND JOB". FOR
EXAMPLE, THIS KEY CAN BE USED TO
DELETE A CHARACTER WHEN YOU ARE
EDITING CUSTOM MESSAGES.
Other Keys
The MOVEMENT keys on the control panel let you move inside a mode, and back and
forth between modes. To see how these keys let you move around, study the flow diagram
on the next page.
The up and down arrow keys are your "legs", which let you
move up and down the list of tasks. These keys are what let you
continue from one step to the next in programming procedures.
This is your "activate" or "choose" key. It "opens a door" to additional information and lets you begin a programming task once you are inside of a
mode. Sometimes, it is used as a toggle switch to show you your choices
during a programming task.
This is your "end" key. Pressing it one or more times will move you back to
the start of the mode, or all the way back to the standby message.
One Last Thing:
When you see the word CONTINUE at the end of a function, it means to press
until you return to the standby message.
2
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Snack/Refreshment Center ProgrammingGuide
Control Panel Switches Explained
Each of the control panel switches has one or more jobs to do. This list will give you a
short overview of those jobs.
Press this button to put your machine into the Price Setting mode. You can
see maximum and minimum machine prices, and change prices for entire
machine, entire tray, or individual selection.
Press this button to select the Free Vend modes.
Press this button to view the temperature of a cold unit, or software version
number.
Press this button to:
• Select display language
• Select coin mechanism bill validator, card reader, and options
• Select monetary options
• Set winner feature
Press this button to view total sales and vends by whole machine, tray, or
selection. Clear resettable data.
Press this button to:
• Download data into your portable data collection device (PDCD), OR
• Set printer baud rate, depending upon which device you are using
Press this button to:
• Couple/uncouple tray motors
• Set machine configuration
• Set cold unit temperature
• Set which trays are active
• Set up bowl rinse times
• Set up can unit options
• Set up SureVend™ options
• Set up hot drinks
Press this button to:
• Select display messages
• Set time of day and date
• Edit messages
• Set up time of day intervals for
inhibit, freevend, and discount
vending
Press this button to pay one or more coins from the coin mechanism.
• Allows you to see any fault or condition that may place the machine out
of service
Press this button to:
• Perform TEST VENDS
• Test various machine functions
• Test displays
Press this button to:
• Enter the SUPERVISOR mode
• Change the SUPERVISOR access code
• Lock and unlock access to functions
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Snack/Refreshment Center Programming Guide
GAIN ACCESS TO THE SUPERVISOR MODE
1.
. The display shows: ENTER CODE. You must enter the four-digit
Press
supervisor code within 6 seconds to gain access.
NOTE
A new machine has a factory-set supervisor code of 0000.
When you have entered the right code, you will hear two beeps and see UNLOCKED
in the display. After a few moments, the standby message returns.
2.
At the standby message, press
, then
. You are now ready to per-
form various supervisor functions.
ENTER A NEW SUPERVISOR CODE
1.
Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE.
2.
Press
until the display shows SUPER XXXX. The X’s represent the current
supervisor code. Use the number keys to enter a new code.
IMPORTANT!
If you enter a new code, be sure to keep a written record of it. There is
no other way to access the SUPERVISOR mode.
3.
CONTINUE.
ENTER A FREEVEND CODE
1.
Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE.
2.
Press
until the display shows FREE XXXX. The X’s represent the current
freevend code. Use the number keys to enter a new code. This code is used with the
FREE WITH KEY freevend mode. If the code is anything other than "0000", it
must be entered after the key lock is turned in order to enable one free vend.
3.
4
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
ASSIGN A CODE TO VIEW DATA WITHOUT
OPENING THE DOOR
If the proper non-zero code is entered, sales data can be viewed by machine, tray, or selection without opening the machine’s door.
1. Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE.
2.
until the display shows NR
Press
XXXX.
The X's represent the currently
entered code. Use the number keys to enter a new code, if desired.
3.
CONTINUE.
LOCK OR UNLOCK MODE OR PAYOUT KEYS
1.
Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE.
2.
Press
until the display shows either
#. LOCKED or #. UNLOCKED.
The
pound sign (#) is the first mode key that can be locked or unlocked. To see if
another key is locked or unlocked, press that key.
3.
Press
to change between locked and unlocked. When anyone other than
the supervisor tries to enter a locked mode, the display shows LOCKED.
NOTE
The following mode keys cannot be locked out:
4.
CONTINUE.
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Snack/Refreshment Center Programming Guide
SET PRINTER OR DEX OPTIONS
1.
Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE.
2.
Press
until the display shows one of the following:
PRINTER means that data will be sent directly to a printer,
- OR -
DEX ONLY means that data remains in memory after it is downloaded into a portable
data collection device,
- OR -
DEX +CLR means that resettable data is cleared after it is downloaded into a portable
data collection device.
- OR -
NR DEX (this is a future DEX option),
3.
Press
4.
CONTINUE.
6
to switch between the choices.
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Snack/Refreshment Center ProgrammingGuide
SELECT PRINTER BAUD RATE (PRINTER MODE
ONLY)
BAUD
RATE
1.
Press
The speed of data transfer, expressed in bytes per
second. Your printer can receive data at a certain
rate, and you must tell the printer what that rate
is.
. One of the following is displayed:
BAUD 1200, BAUD 2400, BAUD 4800, BAUD 9600
2.
Press
until the correct baud rate for your printer is displayed.
3.
CONTINUE.
SELECT DISPLAY LANGUAGE
1.
Press
. The current LANGUAGE is shown in the display. Press
ENGLISH, DEUTSCH,
FRANCAIS, ESPANOL, PORTUGUES, SWEDISH, NEDERLANDS,or FINNISH.
to choose the desired language. Your choices are:
2.
CONTINUE.
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Snack/Refreshment Center Programming Guide
SELECT COIN MECHANISM
1.
Press
, then press
shown in the display. Press
until the current COIN MECHANISM is
to choose the desired coin mechanism. Your
choices are:
2.
DUMB MECH, MDB MECH, EXEC MECH, or NO MECH
Proceed to SELECT MONETARY OPTIONS, page 11, to customize your coin
mechanism choice.
NOTE
Depending upon your choice of coin mechanisms, some displays may
not appear.
3.
8
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
SELECT BILL VALIDATOR
1.
Press
, then press
until one of the following is displayed:
No bills will be accepted or there is no bill validator installed (you
can exit the function).
NO DBV
-
SER.1.2.5.10.20
The serial bill validator is selected and will accept $1, $2, $5, $10,
- and $20 bills. Use BILL SELECTION METHOD below to
change the bills which will be accepted.
A standard MDB bill validator is selected. It will accept $1, $2,
$5, $10 and $20 bills. Use BILL SELECTION METHOD below
to change the bills which will be accepted.
MDB.1.2.5.10.20
MDB. <*>
-
BILL SELECTION METHOD:
The standard $1, $2, $5, $10 and $20 bills are enabled by pressing
the 1, 2, 5, 6, or 7 key(s), respectively, to display which bill(s) will
be accepted.
An MDB bill validator which accepts non-standard bills (bills of
denominations of 100, 200, 500, 1000, or 2000) or tokens is con-
- nected and operating. Press
to enter list of bills. See
BILL LIST OPERATION. See INITIAL SETUP OF NONSTANDARD BILL VALIDATOR.
INITIAL SETUP OF NON-STANDARD BILL
VALIDATOR:
Connect the bill validator, select MDB in the bill
validator selection screens. The standard
MDB.1.2.5.10.20 screen will appear first. Exit
the bill validator setup by pressing . Bill information is now collected from the validator. Reenter the bill validator selection screen and the
non-standard screen "MDB. < >" will appear.
*
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Snack/Refreshment Center Programming Guide
BILL LIST OPERATION:
1. 1.00 ON
-
Use
and
to scroll through the list of bills.
Use
to turn the bill acceptance ON or OFF.
Use
to move up to the top level screen.
1.
1. 1.00 ON
1. 1.00 OFF
TKN
=Bill validator channel 1, each bill has its
own channel
1.00=Bill value
ON = $1.00 bill will be accepted
- OFF = $1.00 bill will not be accepted
- Token bills (same as coupon bills)
PULSE DBV
- The pulse bill validator will accept $1 bills.
2.
Press
to choose the desired option.
3.
Proceed to SELECT MONETARY OPTIONS, page 11, to customize your bill
validator choice.
4.
NOTE
Depending upon your choice of bill validator, some displays may not appear.
5.
CONTINUE.
SELECT CARD READER
1.
Press
play. Press
2.
3.
, then press
until the current card reader is shown in the dis-
to choose the desired card reader.
Your choices are: NO CARD, DUMB CARD, or MDB CARD.
Proceed to SELECT MONETARY OPTIONS, page 11, to customize your card
reader choice.
NOTE
Depending upon your choice of card reader, some displays may not
appear.
4.
10
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
SELECT MONETARY OPTIONS
Certain options can be selected, depending upon which monetary devices you have
selected.
This function lets you:
• Set overbuy options
• Set change returning criteria
• Set last bill stacking options
• Set declining balance
• Set currency acceptance on low change • Set card reader revalue options
1.
Press
, then press
until the display shows CHANGE X.XX.
X.XX represents the largest denomination coin or bill that can be changed without a
purcahse.
Examples:
CHANGE 0.00 - Forced vend; NO change returned without a purchase.
CHANGE .25
- Returns change without a purchase if nickels, dimes, or quarters are
inserted.
CHANGE 1.00 - $1 bills and SBAs will be changed without purchase. Nickels,
dimes, and quarters are also returned.
2.
Press
until one of the following is displayed:
3.
ACC <$$ X.XX -Accept any bill of value $X.XX or less. Hold the last bill which
meets or exceeds maximum price in escrow. (This is the normal setting.)
- OR -
4.
5.
ACC.STK X.XX -Accept any bill of value $X.XX or less.
Immediately stack the last
bill.
Example: If setting is ACC.STK 1.00 and maximum price is $1.50. This setting will
immediately stack the second $1.00 bill inserted.
6.
Press
to display the desired choice.
7.
The value of "X.XX" has two purposes:
a. The value of "X.XX" tells the machine how big a bill or coin to accept even
though there is not enough change in the coin mech to cover all possible paybacks.
For example, enter 1.00. Therefore, the machine will take a dollar bill or coin
even though there is less than $1.00’s worth of change. Entering 5.00 tells the
machine to take a five even though there is less than $5.00’s worth of change,
and so forth.
NOTE
This could cause a customer to be short-changed.
Entering 0.00 means that bills or coins will only be accepted if there is enough
change to cover them.
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11
Snack/Refreshment Center Programming Guide
b. The value of "X.XX" tells the machine how much the customer is allowed to
overbuy a product. The customer will be short-changed when an overbuy
occurs. Example:
For a value of $0.25: if there is no change in the machine and the customer
insers a $1.00 bill. The customer can purchase a product for $0.75 even though
the change cannot be paid back. The customer will be short-changed. Normally
a purchase will not be approved unless all change can be paid.
Entering 0.00 means that the vend will only be approved when the correct
change can be returned (overbuy disabled).
8.
Press
until the display shows: LOW.MSG X.XX. The display will show USE
EXACT CHANGE when the amount of available change in the coin mechanism falls
below the value of "X.XX". Enter a value with the number keys. For example, if
LOW.MSG 1.00 is displayed, the USE EXACT CHANGE message is displayed when
less than a dollar’s worth of change is in the coin mechanism.
9.
Press
until one of the following is displayed:
Once credit is established, multiple
DECLINING
vends may occur until the coin return is
BALANCE:
pressed.
10.
DECLINE.ON - More than one vend is allowed, with a declining balance.
- OR -
11.
DECLINE.OFF - A declining balance is not allowed.
12. Press
12
to display the desired choice.
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Snack/Refreshment Center ProgrammingGuide
13. Press
14.
15.
until one of the following is displayed:
REVALUE.ON - Allows credit to be transferred onto the card
REVALUE.OFF - Credit cannot be transferred to the card
16. Press
to display the desired choice.
17. CONTINUE.
SET UP WINNER MODE
WINNER
At preselected intervals, a customer may
receive a refund for a selection. You can
select the intervals and qualifying selections.
1.
Press
, then press
until one of the following is displayed:
2.
WINNER OFF
Winner function is disabled.
- OR -
3.
WIN XXX
4.
Press
Winners are allowed at certain intervals, represented by "XXX".
to display the desired choice.
5.
If you selected WINNER OFF, you can exit the function.
6.
The display shows WIN XXX. XXX represents the number of vends which must
occur per each winner vend. For example, an interval number of 50 means that a
winner can happen any one time during the next 50 vends. Using the number keys,
enter an interval number between 10 and 9999.
7.
Press
. The display shows
* - - - - - - - - - . The dashes in the display repre-
sent which trays are allowed winners. Press the appropriate letter key to enable a
tray, press the key again to disable it. For example, pressing A, C, and E will cause
the display to look like this: A - C - E - - - -_, meaning that all A, C, and E selections
can have a winner.
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Snack/Refreshment Center Programming Guide
ADVANCED OPTIONS:
Press
to enable all trays.
Press
to deactivate all trays.
AN EXAMPLE . . .
You want to enable winners on all trays except E and F. Do the following:
a. Press
. The letters A through F appear in the display instead of the
dashes.
b. Press "E" and "F". The letters E and F in the display are replaced by dashes.
VIEW OR SET MACHINE CONFIGURATION
(This function can be viewed at any time, but can only be set while in supervisor mode.)
1.
Be sure you have correctly entered the supervisor code. Press
. One of the
following is displayed:
CNF.0 SNACK(Machine with all trays)
CNF.1 CHLLD(Chilled snack machine)
CNF.2 CAN(Machine with can unit)
CNF.3 CH.CAN(Chilled snack machine with can unit)
CNF.4 FOOD(Any machine with refrigerated food module - includes chilled)
CNF.5 FRZN(Any machine with frozen food module - includes chilled)
CNF.6 NDL(Model 451 noodle machine only)
7. OUTDOOR(Outdoor snack machine only)
2.
Press
until the appropriate configuration is displayed.
BE CAREFUL when you select your configuration, because selecting the wrong
one will affect other choices later on, and could cause problems.
3.
14
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
IDENTIFY THE SELECTIONS IN THE
MERCHANDISER
1.
Press
, then press
until the display shows something like this:
A.B.C.D.E.F.G.H.J..
2.
This display means that all selections (A - J) are available for
vending. An unavailable selection has its letter replaced by a blank space.
Press the appropriate letter to toggle the display on or off.
NOTE
Unconfigured selections will not appear in the diagnostics.
3.
CONTINUE.
SET TEMPERATURE (SUPERVISOR MODE ONLY)
1.
If your machine is equipped (and properly configured) with a refrigerated module,
press
, then press
until the display shows +/- +66°F . This
means that 66°F is the current temperature setting.
2.
Press
to raise the setting; press
3.
Press
to choose between display in °F or °C.
4.
CONTINUE.
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to lower the setting.
15
Snack/Refreshment Center Programming Guide
COUPLE/UNCOUPLE TRAY MOTORS
Two motors may be electronically coupled to turn together to vend a wide product. In
some cases, you may need to connect or disconnect the wire harness from a specific motor.
See your Setup Guide for more information. NOTE: An even numbered motor (0, 2, 4,
etc.) may only be coupled to an odd numbered motor (1, 3, 5, etc.)
until the display shows CPL MTRS.
1.
Press
, then press
2.
Press the letter of the tray you want to couple, or press
tray A, then press
to couple motors on
to get to the desired tray.
COUPLE ADJACENT MOTORS:
a. The display shows +.A.+.A.+.A.+.A.+.A.. This display means that on the A tray,
all adjacent motors (0 and 1, 2 and 3, etc.) are coupled. NOTE: The +s and As
represent motor positions 0 through 9.
b. On the CONTROL PANEL, press the EVEN motor number of the pair you
wish to couple or uncouple. In our example, to uncouple motors 0 and 1, press
0. The display will now show A.A.+.A.+.A.+.A.+.A..
COUPLE NON-ADJACENT MOTORS:
a. Disconnect the motor(s) between the two you want to couple. Consult your
Setup Guide for information on how to do this. The display shows A.A.+.
A.+.A.+.A.. This display means that on the A tray, adjacent motors 0 and 1 are
NOT coupled, 2 is coupled to 5, 6 is coupled to 7, and 8 is coupled to 9. NOTE:
The +s and As represent motor positions 0 through 9. If a motor is disconnected
or not present (motors 3 and 4 in this example), its position is replaced by an
empty space.
b. On the CONTROL PANEL, press the motor number of the even motor of the
motor pair you wish to couple or uncouple. For example, to uncouple motors 2
and 5, press 2. The + representing motor number 2 changes to a C. Please note
that the left motor of a coupled pair MUST be an even-numbered motor.
3.
16
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
COUPLE/UNCOUPLE CAN SELECTIONS
Adjacent can columns can be electronically coupled together to act as a single selection.
You can load two or more can columns with the same product, and the coupled columns
will alternatively vend as any of the individual columns are selected for sale. Empty or
jammed columns are automatically skipped. Sales data is kept under the original selection.
Press
2.
Press E or F as appropriate, to couple columns in the E or F can row. For example,
Press E. The display shows E.E.E.E.E.
Continue by pressing the selection number of the leftmost of the columns you want
to couple. Follow this example:
a. Press 0. The display shows +.E.E.E.E. Selections E0 and E1 are coupled together.
b. Press 1. The display shows +.+.E.E.E. Now, E0, E1, and E2 are coupled together.
c. Press 3. The display shows +.+.E.+.E. Now, E0, E1, and E2 are coupled together,
3.
, then press
until the display shows CPL MTRS.
1.
and E3 and E4 are coupled.
In the above example, the E0, E1, and E2 selections are selling one product, and the E3
and E4 selections are selling another.
SPECIAL DISPLAY CHARACTERS
Under certain circumstances, the letters in the display will be replaced by these special
characters:
Tray letter (E or F)
= Column not empty; not coupled
-
= Empty switch ON, 1 can left, not coupled (8 select can only)
+
= Not empty, coupled to the selection on the right
#
(blank)
?
= Empty switch ON, 1 can left, coupled (8 select can only)
= Empty, not coupled
= Empty, coupled
(trailing decimal point) = Motor is home
(leading apostrophe)
= Motor is jammed
SOME FINAL NOTES:
Make sure the coupled selections are set to the same price.
You cannot couple between rows E and F. Coupling is disabled in TEST mode and
defaults to direct selection.
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Snack/Refreshment Center Programming Guide
SELECT WHEN THE CAN UNIT GOES OUT OF
SERVICE (8 SELECT CAN UNIT ONLY)
1.
Press
, then press
until the display shows either
E +F OFF @0
2.
OR
E +F OFF @1
OFF @ 0 means that each can selection will go out of service when the last can is
OFF @1 means that one can is left when the unit goes out of service.
vended.
3.
Press
to switch between the two choices.
4.
CONTINUE.
NOTE
Do NOT manually remove cans from the can unit.
SELECT FRESH BREW OR FREEZE DRY
1.
Press
, then press
until the display shows either
J = FB. 0.4.6.8.9
- OR -
J = FD. 0.4.6.8.9
FB means that the machine is fresh brew, FD means the machine is freeze dry.
2.
Press
to switch between the two choices. Be sure you have selected the
right configuration for your machine.
3.
18
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
SET UP CUP SIZES
1.
Press
, then press
until the display shows CUP = X OZ. "X" is the
currently selected cup, and all throw times are set for that size.
2.
Press
to choose between 5, 7, 8, and 9 ounce cups. When you switch
between cup sizes, the display shows CUP ? X OZ . The question mark means that
you have the option of setting the factory default throw times for the new size ("X")
cups, or you may load the defaults for the present cup size. To do this, press and
hold
. The display momentarily shows CLEARING, then two beeps sound
and FINISHED is displayed. See the tables on the next page for the factory default
times.
3.
CONTINUE.
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Snack/Refreshment Center Programming Guide
Factory Default Throw Times (Fresh Brew Machine)
Throw times (in seconds) per size cup
Selections
Coffee
5 oz
7 oz
8 oz
9 oz
2.60
2.70
2.90
3.40
Extra Coffee (add to above time)
0.25
0.30
0.30
0.20
Water for coffee
4.30
5.00
5.90
6.40
Steep time
3.00
3.00
3.00
3.00
Extra steep time (add to above time)
2.00
2.00
2.00
2.00
Air compressor run time
8.00
9.00
10.00
11.00
Sugar
1.70
1.60
1.80
2.10
Extra sugar (add to above time)
0.35
0.60
0.60
0.60
Lightener
0.35
0.40
0.55
0.65
Extra lightener (add to above time)
0.15
0.15
0.10
0.15
Chocolate
2.60
2.90
3.40
3.80
Extra chocolate (add to above time)
0.30
0.35
0.65
0.65
Water for chocolate
8.65
10.20
12.00
13.00
Factory Default Throw Times (Freeze Dry Machine)
Throw times (in seconds) per size cup
Selections
5 oz
7 oz
8 oz
9 oz
Coffee
1.00
1.10
1.50
1.90
Extra Coffee (add to above time)
0.25
0.30
0.30
0.35
Water for coffee
6.80
8.00
9.45
10.25
Sugar
1.70
1.60
1.80
2.10
Extra sugar (add to above time)
0.35
0.60
0.60
0.60
Lightener
0.35
0.40
0.55
0.65
Extra lightener (add to above time)
0.15
0.15
0.10
0.15
Chocolate
2.60
2.90
3.40
3.80
Extra chocolate (add to above time)
0.30
0.35
0.65
0.65
Water for chocolate
8.65
10.20
12.00
13.00
20
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Snack/Refreshment Center ProgrammingGuide
SET UP A HOT DRINK
Be sure that the cup sizes you set in SET UP CUP SIZES on page 19 agree with the cup
sizes actually in your machine.
Programming hot drinks in the Refreshment Center is based on a "family" concept. Your
menu lists the coffee selections as J0 (black coffee), J1 (coffee with sugar), and so forth.
All selections in the coffee "family" are grouped under 0. Likewise, the espresso selections are grouped under 4, and cappuccino selections under 6.
All procedures for setting up the hot drinks are similar, so this example will demonstrate
how to set up fresh brew coffee, selection 0.
1.
Press
, then press
2.
Press 0. The display shows 0 =
3.
Press
until the display shows J =
ON.
FB. 0.4.6.8.9.
This verifies that the 0 selection is turned on.
. The display shows 0.PROD
2.70.
This means that the current
selection 0 dry product throw time is 2.70 seconds. For another selection, the 0 would
be replaced by that selection number. Enter a new time if desired.
4.
Pressing
0.PROD+
0.WTR
O.STP
O.STP +
O.AIR
O.SUG
O.SUG +
O.LTR
O.LTR +
after each display will cause the following screens to appear:
View and change the settings for an extra strong drink
View and change the settings for the water throw time
View and change the steep time
View and change the steep time for an extra strong drink
View and change the air compressor running time
View and change the settings for sugar throw time
View and change the settings for extra sugar throw time
View and change the settings for the lightener throw time
View and change the settings for extra lightener throw time
CONTINUED . . .
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Snack/Refreshment Center Programming Guide
O.WHP XXX Press to view and change the whipper settings as follows:
ON
The drink is whipped unless J is pressed
OFF The drink is not whipped unless J is pressed
DIFFERENCES:
Some selections will not show all of these items. Examples: A freeze dry machine
will not have any steep settings, selection 8 (cup only) has no settings available,
selection 9 (chocolate) has only the product and water throw times displayed. In
addition to the whipper option, selection 6 (cappuccino) only shows the following:
6.RATIO 14
View and set the ratio of chocolate to coffee. The default ratio is
14, meaning that 14% of the drink is chocolate; 86% is coffee.
OPTIONS:
a. At any of the preceding displays, you can press
to test throw that item.
b. At any of the preceding displays, you can press * or # (on the selection switch
panel) to step through a list of that item’s throw times for other selections where
that item is active. For example, pressing # at the 0WTR display will show the
throw time for 4WTR. This is a handy way to move from one selection to
another without going to the J = FB. 0.4.6.8.9 screen first.
5.
CONTINUE.
SET UP RINSE TIME
1.
Press
, then press
until the display shows RINSE XX. "XX" is the
currently selected time (in hours) that the bowls will be rinsed after the last hot drink
vend.
2.
Press
to select the number of hours you want to wait until rinsing takes
place.
3.
22
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
VIEW AND CONTROL DEFROST MODE (FROZEN
FOOD MODULE ONLY)
1.
Press
, then press
until the display shows:
DEFRST - H.MM or DEFRST + H.MM
If a minus (-) sign is displayed, H.MM shows the hours and minutes until the next
defrost cycle. If a plus (+) sign is displayed, H.MM shows how long the unit has
been defrosting.
2.
Press
to start a manual defrost cycle.
3.
Press
to end a defrost cycle in progress.
4.
Press
. The display shows DEFRST X/DY. "X" indicates the number of
defrost cycles per day (DY). Press again to change the value of X.
5.
Press
once to return to step 1.
6.
CONTINUE.
SET UP BASIC SUREVEND™ OPTIONS
1.
Press
, then press
until the display shows one of the following:
SURE.V OFF. Choose this option if you do not want to use the SureVend™ feature.
SURE.V ON. The SureVend™ option is activated.
Press
to choose between these options. If you chose SURE.V OFF, you are
finished with all SureVend™ functions. Otherwise, continue to the next step.
2.
Press
until the display shows one of the following:
OPT’N SURE.V.
If the SureVend™ system has any kind of a failure, the machine
will revert to its normal operating mode, bypassing the SureVend™ feature.
MUST SURE.V. If the SureVend™ system has any kind of failure in the main delivery area (not the gum & mint unit), the machine will go temporarily out-of-service
until the fault is corrected.
3.
CONTINUE.
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Snack/Refreshment Center Programming Guide
SET UP THE SUREVEND™ ANTI-JACKPOT
FEATURE
The programmable anti-jackpot mode protects against unforseeable cheating of the
SureVend™ system by certain forms of tampering. A SureVend™ empty condition occurs
when delivery of the product is not detected, and the customer’s money is restored or
returned. If a certain (user programmable) number of empty conditions occur, the
machine will either revert to normal vending or go out of service (depending upon what
you selected during SET UP BASIC SUREVEND™ OPTIONS, page 23. This condition will remain for a set number of minutes to discourage a possible thief from remaining
near the machine.
1.
2.
3.
4.
5.
24
Press
, then press
until the display shows ANTI.JP@ XX. XX rep-
resents the number of empty conditions that will occur before the SureVend™ system is disabled for a certain number of minutes.
Enter the number of empty conditions using the number keys. (Entering 00 disables
this feature.)
Press
. The display shows AJP.TMR
XXM.
XX represents the number of
minutes the SureVend™ system remains disabled after an anti-jackpot occurence.
Enter the number of minutes using the number keys. (Entering 99 causes the
SureVend™ system to remain disabled until the main door is closed after the next
service call.)
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
SET REFUND OPTION
If a failed vend occurs, the customer’s money may be returned, or the customer’s credit
could be restored to the machine for another selection.
1.
Press
, then press
until the display shows one of the following:
FAIL = CASH. This means that the customer will automatically receive a refund if
the vend fails.
FAIL = CRDT. This means that the customer’s credit is restored to the machine if
the vend fails, allowing another selection to be made. Additionally, the customer
can press the coin return to receive a cash refund.
2.
Press
to choose between these options.
3.
CONTINUE.
VIEW SOFTWARE VERSION
1.
Press
, and press
until the display shows VER XXXXXX.
"XXXXXX" represents the curent software version number.
2.
CONTINUE..
SET THE TIME OF DAY
. The display shows TIME
HH.MM.
1.
Press
2.
24-hour format.
Enter the current time using the number keys.
"HH.MM" is the time of day in
NOTE
9:00 am is entered with a leading zero, like this: 0900; 9:00 pm is
entered as 2100.
3.
CONTINUE.
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Snack/Refreshment Center Programming Guide
SET THE DATE
1.
2.
Press
, and press
until the display shows MM/DD/YY
X.
“MM”
is the month, “DD” is the date, “YY” is the year, and “X” is the numbered day of the
week.
Enter the current month, date, and year using the number keys. The day of the week
number will be calculated for you based on the date you enter. For example, press
the following keys to enter June 22, 2001: 0, 6, 2, 2, 0, 1. While you are doing this,
the “X” character becomes a dash (-) until you have finished entering the month,
date, and year. Don’t enter that day of the week number yourself!
3.
Press
to switch between MM/DD and DD/MM formats.
4.
CONTINUE.
SET TIME-OF-DAY INHIBITED VENDING
, then press
until the display shows INHIB - - - -.
1.
Press
2.
Go to the TIME INTERVAL EDITING procedure (page 27) for an example of
how to set up time-of-day inhibited vending.
SET TIME-OF-DAY FREE VENDING
Vending can be free up to four times a day.
, then press
until the display shows FREEV - - - - .
1.
Press
2.
Go to the TIME INTERVAL EDITING procedure (page 27) for an example of
how to set up time-of-day free vending.
SET TIME-OF-DAY DISCOUNT VENDING
Vending can be discounted up to four times a day. For example, this can be used to favor
early-arriving employees.
Press
2.
Go to the TIME INTERVAL EDITING procedure (page 27) for an example of
how to set up time-of-day discount vending
26
, then press
until the display shows DISCT - - - - .
1.
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Snack/Refreshment Center ProgrammingGuide
.
TIME INTERVAL
EDITING
You can select up to four times of day for each special vending period.
NOTE
If two or more of these time periods overlap, the interval with the
highest priority will overrule the other(s). This order of precedence is:
INHIBIT
FREEVEND
DISCOUNT
For example, if a DISCOUNT time period is scheduled for a certain
area before the end of an INHIBIT time period, DISCOUNT does not
begin until the INHIBIT interval has ended for that area.
The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, and
DISCOUNT intervals. There is one difference for the DISCOUNT time interval, so we
will use it in our example. Assume you just finished the SET TIME-OF-DAY DISCOUNT VENDING procedure. Step 1 picks up where you left off . . .
1. The display shows DISCT - - - - . Press the number of the time interval you want to
edit, or
2.
to edit time interval 1 (we’ll use interval 1 for this example).
The display shows 1.DISCT ON or 1.DISCT OFF This display tells you whether your
time interval (represented by 1) is on or off. Press
to change the condition
of the time interval.
NOTE
If you turn an interval ON, it must be edited. You can edit a time
interval now, then turn it OFF until another time.
3.
Press
. The display shows 1.DSCT
X.
"X" represents the discount percent-
age for this period. Enter a discount percentage of 25 with the number keys. (Discount percentages of from 0 to 99 are permitted.) The machine will apply a 25%
discount to each price, rounding up to the nearest nickel (or whatever is the smallest
coin accepted by the coin mechanism).
4.
Press
. The display shows 1.STRT X.XX. "X.XX is the currently set start
time. Enter a new start time (24-hour format) for this interval. To enter the time for
3:30 pm, enter 1530.
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Snack/Refreshment Center Programming Guide
5.
Press
. The display shows 1.STOP X.XX. "X.XX is the currently set stop
time. Enter a new stop time (24-hour format) for this interval. To enter the time for
6:00 pm, enter 1800. You have now established a 25% discount that starts at 3:30
pm and ends at 6:00 pm.
6.
Press
. The display shows 1.@ - - - - - - - . The dashes represent the days
that this time interval is active. Pressing number keys 1 through 7 switches the days
on/off. For example, press "2", "4", and "6". The display now shows
1.@ - M - W - F -. This discount interval is only active on Monday, Wednesday, and
Friday.
7.
Press
. The display shows
* - - - - - - - - - . The dashes represent the trays
affected by this time interval. Press the appropriate letter key to enable a tray, press
the key again to disable it. For example, pressing A, C, and E will cause the display
to look like this: A - C - E - - - -_, meaning that all A, C, and E selections are affected
by this interval.
8.
Press
to turn on all levels; press
to turn all levels off.
Press
. The display shows 1. MESG OFF or 1. MESG X. "OFF" means there
is no custom message selected, and "X" represents the custom message number set
for this interval. Press the number key of the message (1 through 8) you want displayed. To edit this message, press
and follow the procedure given in
EDIT CUSTOM MESSAGES (page 31). Press 0 to turn the message OFF for this
time interval.
9.
28
CONTINUE.
1670024
Snack/Refreshment Center ProgrammingGuide
.
The message that is displayed during normal
STANDBY
vending periods where there are no out-ofMESSAGES
service faults on the machine.
SELECT A STANDBY MESSAGE
Press
2.
represents the current message number selected for the standby message. Two
dashes mean that the factory-set message is selected.
To select a message, just press the corresponding number (1 through 8). To display
the factory-set message, press 0.
The selected message (except the factory-set message) can be edited. To do this,
3.
, then press
until the display shows STANDBY XX. "XX"
1.
press
and follow the procedure given in EDIT CUSTOM MESSAGES
(page 31).
4.
CONTINUE..
SELECT AN OUT-OF-SERVICE MESSAGE
Press
2.
resents the current message number selected to display when the machine is out-ofservice. Two dashes mean that the factory-set message is selected.
To select a message, just press the corresponding number (1 through 8). To display
the factory-set message, press 0.
The selected message (except the factory-set message) can be edited. To do this,
3.
press
, then press
until the display shows SERVICE XX. "XX" rep-
1.
and follow the procedure given in EDIT CUSTOM MESSAGES
(page 31).
4.
CONTINUE..
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Snack/Refreshment Center Programming Guide
SELECT A FREEVEND MESSAGE
1.
2.
3.
Press
, then press
until the display shows FREEVEND XX. "XX"
represents the current message number selected for the message that displays when
the machine is in the freevend mode. Two dashes mean that the factory-set message
is selected.
To select a message, just press the corresponding number (1 through 8). To display
the factory-set message, press 0.
The selected message (except the factory-set message) can be edited. To do this,
press
and follow the procedure given in EDIT CUSTOM MESSAGES
(page 31).
4.
30
CONTINUE..
1670024
Snack/Refreshment Center ProgrammingGuide
EDIT CUSTOM MESSAGES
1.
Press
until the display shows EDIT MSG’S. Press the
, and press
number of the message you want to edit.
message number you pressed).
2.
Press
3.
To view the message, press
. The message text is displayed with the first character flashing.
stop the scrolling, press
4.
MESSAGE X is displayed (X represents the
. The message scrolls across the display. To
.
When the character you want to change is flashing, either enter it directly, or use
and
to step through the character set until the desired character is
displayed. Use the arrow keys to highlight different characters. See the section on
the next page for an explanation of special keys and the character set.
SHORTCUT
Instead of stepping through the whole character set to enter a letter that is not
on your keypad, enter one close to the one you want, then step to it. Example: If you want to enter an L, first press
, then press
six
times. Your L should now be displayed.
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Snack/Refreshment Center Programming Guide
THE END OF MESSAGE CHARACTER
This is the most important character in your message, because it tells the machine when
the message is ended. If you don’t use this character, your message will be followed by a
bunch of zeros. This character can be selected either from the character set or by a direct
key entry..
ENTERING YOUR MESSAGE
Most of the keys on the control panel have a special purpose to help you create and edit
your messages:
Inserts an R at the flashing character.
Inserts a space at the flashing
character.
Inserts an S at the flashing character.
Deletes the current character and
closes up the space.
Inserts a T at the flashing character.
Deletes the current character and
leaves the space.
Repeats the letter to the left of the
flashing character.
Enters the special "end of message" character, which denotes
the end of the message.
"Pages" through the message, ten characters (one screen) at a time.
Steps forward and backward through the message, one character at a
time.
Steps forward and backward through the character list, one character
at a time. See the character list on the next page.
32
1670024
Snack/Refreshment Center ProgrammingGuide
0
1
2
3
4
5
6
7
8
A
B
C
D
E
F
G
H
I
J
L
M
N
O
P
Q
R
S
9
J
T
U
V
W
X
Y
Z
(SPACE)
_
$
‘
(
)
#
P
+
/
.
@
<
O
>
?
=
VIEW COLD UNIT TEMPERATURE
1.
Press
. Depending on how your machine is configured, the display will
show, for example, TEMP 38 ° F. This example shows that the temperature is 38
degrees Farenheit.
NOTE
If a food module door has been opened recently, the above display
will include a numerical value indicating how many minutes remain in
the health control grace period.
2.
To change the display units, press
. The display now shows
TEMP 6 ° C.
An apostrophe preceding the F or C means the heater is on defrost. A decimal point
following the F or C means the compressor is running. An I in the display means
the displayed temperature is invalid.
NOTE
When the machine door is closed, you can view the temperature by
pressing # on the selection panel.
3.
CONTINUE.
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Snack/Refreshment Center Programming Guide
PAYOUT COINS
1.
Press
. If a dumb mech was selected, the display shows NDQ =123; if an
MDB mech was selcted the display shows
2.
Press
tube 1. Press
PAY 123.
. A dumb mech pays out one Nickel; an MDB mech pays a coin from
. A dumb mech pays out one Dime; an MDB mech pays a
coin from tube 2. Press
. A dumb mech pays out one Quarter; an MDB
3.
mech pays a coin from tube 3.
To continuously pay out coins, hold down the appropriate key.
4.
CONTINUE.
34
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Snack/Refreshment Center ProgrammingGuide
SET PRICES
. The display shows
** 2.50 .25. This display shows the maxi-
1.
Press
2.
mum and minimum prices set in the machine. In this example, the maximum price
is $2.50 and the minimum is $0.25.
Enter prices as using one of the following methods:
SET ENTIRE MACHINE TO ONE PRICE
a. Press
. The display shows
** X.XX . Enter a price using the number
keys. All selections in the machine are now set to this price.
SET ALL SELECTIONS ON A TRAY TO ONE PRICE
a. Press the letter key (A - J) corresponding to the tray you want to price. The display shows B X.XX .YY. This display shows the maximum (X.XX) and mini-
*
mum (.YY) prices set for the B tray.
b. Press
. The display shows
B* X.XX .
Enter a price using the number
keys. All selections on this tray are now set to this price.
c. Press another letter key, or
to price another tray.
SET THE PRICE OF AN INDIVIDUAL SELECTION
a. Press the number of the selection to be priced. (Example: B1.) The display
shows B1 X.XX . Enter a price using the number keys. The selection is now
priced.
a. Press another letter key, or
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to price another selection.
35
Snack/Refreshment Center Programming Guide
VIEW NONRESETTABLE SALES AND VEND DATA
1.
. The display shows NR $
Press
XX.XX.
"XX.XX" is a dollar and cents
figure showing the total of all sales in the machine. This is a running total, and is
not resettable.
2.
. The display shows NR
Press
X.
"X" is the total number of vends made by
the machine. This is a running total, and is not resettable.
3.
CONTINUE.
VIEW DATA THREE DIFFERENT WAYS
Paid sales and vends can be viewed three different ways: By whole machine, by tray, and
by individual selection. The first screen of the data item shows its machine total.
•
To view the data by tray, press the letter of the tray you want to see. You can then
press
•
and
to see data for all the active trays.
To view the data by individual selection, press the letter and number of the selection
you want to see. You can then press
and
to see data for all the
active selections.
•
If viewing data by individual selection, press
to view the date and time of the
last vend of that selection.
VIEW TOTAL PAID SALES
Press
2.
"XX.XX" is a dollar and cents figure showing the total of all PAID sales in the
machine (as opposed to unpaid sales like winner and free vends). This is the total
since the last time it was cleared.
If desired, view this data by tray and individual selection.
3.
CONTINUE.
36
, then press
until the display shows
**$ XX.XX.
1.
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Snack/Refreshment Center ProgrammingGuide
VIEW CARD READER PAID SALES
1.
Press
, then press
until the display shows
**$ XX.XX. (Not
shown if total is zero.)
2.
Press
, then press
until the display shows DBT
XX.XX.
"XX.XX"
is the amount of money collected from card reader sales. Also, see VIEW DISCOUNT SALES BY TIME INTERVAL, page 39.
3.
CONTINUE.
VIEW COUPON SALES
1.
Press
, then press
until the display shows
**$ XX.XX. (Not
shown if total is zero.)
2.
Press
, then press
until the display shows TKN
XX.XX.
"XX.XX"
is the amount of money collected from card reader sales. Also, see VIEW DISCOUNT SALES BY TIME INTERVAL, page 39.
3.
CONTINUE.
VIEW TOTAL PAID VENDS
1.
Press
, then press
until the display shows
2.
total number of paid vends for the entire machine.
If desired, view this data by tray and individual selection.
3.
CONTINUE.
** XX. "XX" is the
CLEAR ALL RESETTABLE DATA
1.
Press
. The display shows NR$
XX.XX.
This is a running total, and is not
resettable.
2.
Press and hold
. Two beeps sound and the display shows CLEARING
momentarily, and then changes to FINISHED. All data is cleared.
3.
CONTINUE.
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Snack/Refreshment Center Programming Guide
CLEAR PAID SALES DATA ONLY
1.
Press
, then press
until the display shows
**$ XX.XX.
"XX.XX" is a dollar and cents figure showing the total of all PAID sales in the
machine (as opposed to unpaid sales like winner and free vends). This is the total
since the last time it was cleared.
2.
Press and hold
. Two beeps sound and the display shows CLEARING
momentarily, and then changes to FINISHED. All paid sales data is cleared; other
data is not cleared.
3.
CONTINUE.
VIEW AMOUNT IN COIN BOX
, then press
until the display shows CBX
1.
Press
2.
display if the total is not zero.)
"XX.XX" is the dollar and cents amount in the coin box.
3.
CONTINUE.
XX.XX. (Will only
VIEW AMOUNT IN VALIDATOR
1.
Press
, then press
until the display shows DBV
XX.XX. (Will only
display if the total is not zero.)
"XX.XX" is the dollar amount in the bill stacker.
2.
Press
to show the quantities of bills in the stacker. For example, the display
shows $01 20, meaning that there are 20 dollar bills in the bill stacker. Press
again to show the quantities of other bills, such as $5s, $10s, or $20s.
3.
38
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
VIEW FREEVEND SALES BY TIME INTERVAL
1.
Press
, then press
until the display shows -0$
XX.XX. (This is the
total value of unpaid vends and is only shown if not zero.)
2.
Press
, then press
until the display shows 1.FRV .00. This is the
total sales for freevend interval 1, shown even if zero.
3.
Press
to view intervals 2 through 4.
4.
CONTINUE.
VIEW DISCOUNT SALES BY TIME INTERVAL
**$ XX.XX.
1.
Press
, then press
until the display shows
2.
Press
, then press
until the display shows 1.DSC .00. This is the
total sales for discount interval 1 (not shown if zero). Also, see VIEW CARD
READER PAID SALES, page 37.
3.
Press
to view intervals 2 through 4.
4.
CONTINUE.
VIEW FREE VENDS
1.
Press
, then press
until the display shows -0$
XX.XX (provided
until the display shows FRV
XX.XX.
the total is not zero).
2.
Press
, then press
"XX.XX"
is the total machine-wide freevends, shown even if zero.
3.
CONTINUE.
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39
Snack/Refreshment Center Programming Guide
VIEW WINNERS
1.
Press
, then press
until the display shows -0$
XX.XX (provided
until the display shows WIN
XX.XX.
the total is not zero).
2.
Press
, then press
"XX.XX"
is the total machine-wide winners, shown even if zero.
3.
CONTINUE.
VIEW TIME DATA
until the display shows TIME DATA.
1.
Press
, then press
2.
Press
. The following message scrolls across the display:
MAIN.1 237M 01/30 10.13
This example shows the latest time interval the main (machine) door was open (1).
It was open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am
(10.13). Press
3.
. If applicable, similar displays will appear for intervals 2, 3,
and 4. Otherwise, go to the next step.
The following message scrolls across the display:
AUX.5 33M 01/30 10.58
This example shows the latest time interval the interior door was open (5). It was
open for 33 minutes, and was opened on January 30 (01/30) at 10:58 am (10.58).
Press
4.
. If applicable, similar displays will appear for intervals 6, 7, and 8.
Otherwise, go to the next step.
The following message scrolls across the display:
HEALTH OFF 01/30 14.09 MAX. 69 ° F
This example shows that the health control timer turned off on January 30 (01/30)
at 2:09 pm (14.09), and the maximum temperature reached was 69°F.
NOTE
The temperature display units will be in °C if you selected Celsius
during the temperature display function.
40
1670024
Snack/Refreshment Center ProgrammingGuide
5.
The following message scrolls across the display:
6.
This example shows that the last time the machine lost power was on January 30
(01/30) at 1:51pm (13.51) for zero days, zero hours, and 23 minutes (00. 0.23).
7.
Press
LAST POWER 01/30 13.51 FOR 00. 0.23
. The following message scrolls across the display:
LONGS.T POWER 01/30 10.58 FOR 00. 2.47
This example shows that the longest time the machine was without power was on
January 30 (01/30) at 10:58am (10.58) for zero days, 2 hours and 47 minutes
(00. 2.47).
8.
Press
. The following message scrolls across the display:
FULL CLEAR 01/30 8.58
This example shows that the last time resettable sales was fully cleared was on January 30 (01/30) at 8:58am (8.58).
9.
Press
. The following message scrolls across the display:
TIME SET 01/30 9.15
This example shows that the last time the time or date was set was on January 30
(01/30) at 9:15 am (9.15).
10. Press
. The following message scrolls across the display:
PRICE SET 01/30 9.42
This example shows that the last time prices were set was on January 30 (01/30) at
9:42 am (9.42).
11. Press
. The following message scrolls across the display:
LAST.VND C1 06/02 9.42
This example shows that the last selection vended was C1 (C1) on June 2
(06/02) at 9:42 am (9.42).
12. CONTINUE.
NOTE
Refer to VIEW DATA THREE DIFFERENT WAYS (page 36) to
view the date and time of the last vend of that selection.
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41
Snack/Refreshment Center Programming Guide
VIEW TOTAL UNPAID SALES
, then press
until the display shows _0$
XX.XX (provided
1.
Press
2.
the total is not zero). "XX.XX" is the total unpaid sales (free vends, winner vends,
100% discounts, zero price vends) for the entire machine.
If desired, view this data by tray and individual selection.
3.
CONTINUE.
VIEW TOTAL UNPAID VENDS
, then press
until the display shows _0
1.
Press
2.
number of unpaid vends for the entire machine.
If desired, view this data by tray and individual selection.
3.
CONTINUE.
XX.
"XX" is the total
VIEW NUMBER OF TEST VENDS
, then press
until the display shows TST
1.
Press
2.
total is not zero). "X" is the number of test vends.
If desired, view this data by tray and individual selection.
3.
CONTINUE.
X (provided the
VIEW MACHINE ID NUMBER
1.
Press
, then press
or
until the display shows
I.D. XXXXXX .
2.
The X’s represent the 8-digit machine ID number.
You can edit the machine ID number if the SUPERVISOR access code has been previously entered.
3.
CONTINUE.
42
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Snack/Refreshment Center ProgrammingGuide
VIEW SUREVEND™ DATA
Certain SureVend™ data can be viewed if the values are not zero.
1.
Press
, then press
until the display shows SV.EMPT XXXX.
XXXX represents the number of times credit was restored or returned because of
SureVend™. Press
2.
Press
to reset this count.
. The display shows **.SV
XXXX.
XXXX represents the total
number of SureVend™ corrected vends, viewable by selection. These are vends
which normally would not have delivered product if SureVend™ was not in use.
Press and hold
to reset this count.
a. Enter a selection letter/number to view the count for that selection.
b. Either enter another selection letter/number, or press
to scroll through
all selections.
3.
Press
. The display shows WO.SV
XXXX.
XXXX represents the total num-
ber of vends, viewable by selection, made while SureVend™ was not in use. Press
and hold
to reset this count.
a. Enter a selection letter/number to view the count for that selection.
b. Either enter another selection letter/number, or press
to scroll through
all selections.
4.
CONTINUE.
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43
Snack/Refreshment Center Programming Guide
TEST VEND SELECTIONS AND VERIFY CREDIT
ADDED
1.
. The display shows TEST .00. You may now test vend selections.
Press
If you insert money into the machine, the zeros in the display will be replaced with
the amount of the credit. After the item vends, your money will be returned.
NOTE
You may make one more test vend if you close the door while still in
TEST VEND mode.
2.
CONTINUE.
TEST THE DISPLAY
until the display shows DSPLY TEST.
1.
Press
, then press
2.
Press
to light all display segments; press
3.
Pressing a NUMBER KEY on the control panel causes all segments to display that
character.
4.
CONTINUE.
44
to turn them off.
1670024
Snack/Refreshment Center ProgrammingGuide
TEST THE MOTORS
1.
Press
2.
Press
, then press
until the display shows TEST MTRS.
to interrogate all motors. The display stops at the first motor with a
known error, or will show the total number of homed motors and the total of empty
can motors.
3.
Press
to run all snack motors one time. The display stops at any motor
showing an error.
- OR Press
to run only those motors not home or jammed. After motor is run, an
error message will show if any motors are still jammed or not home.
Error Messages
Display
QUK.CYCL.id
The motor (designated by its id number) cycles
through its positions too quickly; it is probably
shorted.
CPL.ERR.id
An unresolved electronically coupled motor (designated by its id number).
TEST
The motor failed (designated by its id number),
test it individually.
id
TIMEOUT id
4.
Probable Cause
The motor (designated by its id number) did not
leave home or reach home in the expected time;
possibly jammed.
CONTINUE.
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45
Snack/Refreshment Center Programming Guide
VIEW MOTOR STATUS BY TRAY
until the display shows TST MTRS.
1.
Press
, then press
2.
Press
or the letter of the tray you want to view.
3.
The display will show the status of all motors on the tray:
(Tray letter)...(If motor is present)
+ ...................(If motor is present and coupled to the next odd motor)
(blank) ..........(If motor is not present and not coupled)
? ...................(If motor is coupled but not present)
. .....................(If the motor is home)
’.....................(If there is a motor error such as jammed, tray not detected or missing)
The following example is for tray C with 7 motors present and home with none
jammed. Motors 1 and 3 are not present, 6 and 7 are coupled, and 8 is coupled to 9
but is not present nor home:
C. C. C.C.+C.? C.
Motor 0
4.
Press
Motor 9
to run all motors on this tray.
- OR -
Press
to run only those motors in error.
- OR Press a number key to run that motor only.
5.
46
CONTINUE.
1670024
Snack/Refreshment Center ProgrammingGuide
TEST THE FOOD MODULE DOOR (FOOD, FROZEN,
OR OUTDOOR SNACK ONLY)
1.
Press
, then press
until the display shows FOOD 0123
*.
The display represents the states of various switches and display under the following
conditions:
0 Vend door lock switch is locked
1
2
3
Loading door is closed
Food door (retractable door on the outdoor snack) is open
*
2.
Press
Food door (retractable door on the outdoor snack) is closed
Door is jammed or other error exists
to move the vend door to a new position; vend door will lock if the
door is opened. To test the inner door on the outdoor snack, manually open and
close the door while watching the display.
3.
CONTINUE.
TEST THE COFFEE AIR COMPRESSOR
1.
Press
, then press
2.
Press to run the air compressor.
3.
CONTINUE.
until the display shows AIR TEST.
RINSE THE MIXING BOWLS
until the display shows RINSE
1.
Press
, then press
2.
Press
to rinse the coffee mixing bowl; press
*9.
to rinse the chocolate
bowl.
3.
CONTINUE.
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47
Snack/Refreshment Center Programming Guide
TEST DROP A CUP AND TEST SWITCHES
1.
Press
until the display shows CUP T.P.?.M.
, then press
T = Tank error (low water)
P = Waste pail full
? = Cup turret empty
M = Mug switch actuated
Actuate these switches to cause these codes to go on and off in the display.
2.
Press
to drop a cup.
3.
CONTINUE.
TEST THE BREWER
1.
Press
, then press
until the display shows BREWER 1. The 1 in the
display means the brewer is in the "home" position.
2.
2. Press
once. The brewer moves to the next position. Continue to press
until the 1 is displayed again, meaning the brewer is "home".
3.
CONTINUE.
TEST THE WHIPPER(S)
until the display shows WHIP.
1.
Press
, then press
2.
Press
. The whipper runs for one cycle. If more than one whipper is
installed, each will run for one cycle.
3.
48
CONTINUE.
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Snack/Refreshment Center ProgrammingGuide
TEST THE SUREVEND™ SYSTEM
1.
Press
, then press
SV.TST OK
SV.TST XX
SV.TST CAL
until the display shows one of the following:
This means the SureVend™ system is operating properly.
XX represents the location of a blockage. The sensing zone numbers 1 - 9 may appear (1 being closest to the glass), or the letter H,
designating a blockage in the gum & mint unit. This display
changes as the location of the blockage changes, accompanied by a
beep. You may use this screen to test the product coverage of the
SureVend™ sensors, but the accuracy may be somewhat lower than
in actual vend situations.
This means that calibration values are high. Press
to view
the calibration values. This condition may be caused by dirt, misalignment of the SureVend™ sensors, or a partial blockage of a sensor.
•
From any of the previous displays, press
values. Press
SV.TST COMM
2.
to view the real-time calibration
to return to the SV.TST screen.
• A calibration value of 0 indicates a shorted detector. This will
normally require replacing the hinge-side PC assembly.
• A calibration value of 1 means that the zone could not be calibrated, indicating a blocked or damaged sensor.
• Calibration values above A are abnormal and may require adjusting the alignment or cleaning the sensors.
This indicates a loss of communication with the SureVend™ system. Check all harness connections between the main controller
and the SureVend™ controller.
CONTINUE.
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49
Snack/Refreshment Center Programming Guide
DOWNLOAD DATA TO A PDCD
1.
Connect your portable data collection device (PDCD) per its operating instructions.
2.
If data does not download into your PDCD upon connection, press
. Data is
downloaded into your PDCD.
NOTE
Depending upon the setting selected in SET PRINTER OR DEX
OPTIONS (page 6), data may be cleared after the download is complete.
3.
CONTINUE.
SET FREEVEND OPTIONS
1.
Press
until one of the following is displayed:
FREE OFF - Normal vending mode. No items are on freevend. A closure on the
keyswitch input causes the machine to go out of service.
- OR FREE ON - All items are on freevend.
NO MONEY REQUIRED.
The credit display shows
A closure on the keyswitch causes the machine to go out of service.
- OR -
FREE W/KEY - All items are freevended while there is a closure on the keyswitch
input. Normal cash sales are supported when the keyswitch input is open. If the
free vend code (see ENTER A FREEVEND CODE, page 4) is not 0000, the code
must be entered first.
Press
to allow free vending of specific selections. Press the letter of the
selection you want to vend. For example, the display shows *.A C - - - - - - . Selections A and C will allow free vends.
- OR -
FREE ONCE - A closure on the keyswitch input causes only the next item to be
freevended. Coin mechanism errors are ignored. Normal cash sales are also supported.
2.
Press
3.
CONTINUE.
50
until the option you want is displayed.
1670024
Snack/Refreshment Center ProgrammingGuide
VIEW DIAGNOSTIC MESSAGES
1.
Press
. the display shows any of the following diagnostic messages,
depending upon any fault(s) present:
Error Messages
NO ERRORS
KEYPAD XY
ROM ERROR
RAM ERROR
None of the following errors are detected:
Key(s) x, y stuck.
Error in the programming EPROM. MACHINE WILL NOT OPERATE.
RAM is not initialized or is not compatible with the currently loaded
software. If this message appears, initialize your RAM by performing
the following procedure:
NOTE: Initializing RAM will erase all your data. Be sure you have
written this information down before continuing.
Press AND HOLD
TEMP REF
TEMP SNSR
TEMP RANGE
TEMP2 SNSR
TEMP 2.RANGE
CHK PRICE
CHK CONFIG
HEALTH OFF
ERR A B C (etc)
NONE READY
CUP T. P. ?
JCOMM ERR
BREW ERR **
FOOD 01234*
FOOD 1. 2. *
TIMEOUT
FOOD 1. 2.3.
BOTH SW.2 +3.
FOOD 1. 2. NO
SHUT SW.3
1670024
until you hear two beeps and the display
shows FINISHED.
The temperature reference on the main PCB CANNOT BE READ.
The primary temperature sensor cannot be read.
The primary temperature sensor is out of range.
The secondary temperature sensor cannot be read.
The secondary temperature sensor is out of range.
Price error detected and changed to maximum - check prices.
A PRODUCT CONFIG value was out of bounds and set to nominal check all PRODUCT CONFIGs.
Presently out of service because of a health control temperature error
(MAX. xxoF). Machine will not operate.
Error exists on tray A, B, C, etc. Motor may be jammed, not home, or
a couple error exists.
No selection is ready to vend. Check that no time-of-day inihibits are
active.
Errors: T = tank (low water); P = waste pail; ? = no cups.
Cannot talk to RC3 coffee section.
Brewer jammed or open.
Some errors associated with the food door exists.
(The * is flashing.) Jammed door.
(The 2 is flashing.) Door seen as open and closed.
(The 3 position is flashing.) Could not find the closed position.
51
Snack/Refreshment Center Programming Guide
Error Messages (Continued)
FOOD 1. 3. NO
OPEN SW.2
FOOD _ 3.
AUX.DR OPEN
FOOD 1. _ NOT
SHUT
NO MECH
MECH.COMM
MECH.SENSOR
MECH.ROM
MECH.JAM
(The 2 position is flashing.) Could not find the open position.
(The 1 position is flashing.) The loading door is open.
(The 3 position is flashing.) Not in the shut position.
Coin mech not detected - machine will not operate if configured for
coin mech.
Incomplete coin mech communications -- check harness.
Coin mech reporting a bad tube sensor - replace mech.
Replace the coin mechanism.
One or more coin tubes are jammed. Pay a coin from each tube until
the jam is cleared.
- OR -
MECH.ACCEPT
Coin is jammed in the acceptor section. Check the coin mechanism
for a jam in this position. Insert coins and cycle machine power OFF
and then ON.
Coin mechanism acceptor section is unplugged from the main body of
the coin mech. Connect the cable and cycle machine power OFF and
then ON.
- OR -
DBV.COMM
DBV.SENSOR
DBV.ROM
DBV.JAM
DBV.MOTOR
DBV.STACKR
The vending machine is telling the coin mech not to accept any coins
Incomplete bill validator communications -- check harness.
One of the sensors in the bill validator has failed. The unit will disable
itself until the error is corrected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator. Cycle machine
power OFF and then ON.
ROM checksum failure. The unit will disable itself until the error is
corrected. Replace the validator.
A bill is jammed in the acceptance path. The unit will disable itself
until the error is corrected. Remove bill stuck in the acceptance path.
Cycle machine power OFF and then ON.
One of the motors has failed. The unit will disable itself until the error
is corrected. Check for bill stuck in the acceptance path. If no bill is
present, replace the validator. Cycle machine power OFF and then
ON.
The stacker is open or removed. The unit will disable itself until the
error is corrected. Install the stacker correctly.
- OR -
DBV.ACCEPT
CARD.F.COMM
52
The stacker is full of bills. Remove bills from the stacker.
The vending machine is telling the bill validator not to accept any
bills. Check the enabled channels of the bill validator.
Incomplete card reader communications - check cables. The card
reader is not operational.
1670024
Snack/Refreshment Center ProgrammingGuide
Error Messages (Continued)
CARD.COMM
CARD.ERR
CARD.F.ERR
CARD.ERRXX
CARD.F.ERRXX
CARD.F.JAM
CARD.SERV
SV.EMPTY NN
SV.TST XX
AJP.TMR XX.XM
AJP XXX MN/DY
HR.MN
Incomplete card reader communications. Check cables or replace unit.
Card reader is indicating it has a problem.
Card reader is indicating it has failed. Replace unit.
Card reader has an error and indicates code XX. The code is defined
by the card reader manufacturer. To correct, contact card reader manufacturer. The unit is still operational.
Card reader has failed and indicates code XX. The code is defined by
the card reader manufacturer. To correct, contact card reader manufacturer.
Card reader has failed because card is jammed in the unit. Remove
the jammed card.
Card reader requires service. The unit is still operational.
Selection NN was marked as empty by the SureVend™ system
because a product delivery was not detected. This error is cleared
upon closure of the main service door.
This diagnostic automatically enters the appropriate SureVend™ test
screen. See TEST THE SUREVEND™ SYSTEM, page 49.
This appears if the SureVend™ anti-jackpot timer is active, showing
the time remaining on the timer. This timer is cleared upon closure of
the main service door.
This shows the total number of times the SureVend™ anti-jackpot feature occurred plus the date and time of the last occurrence. Press
to reset this count.
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53
Snack/Refreshment Center Programming Guide
Notes . . .
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54
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This Merchandiser is warranted for one (1) year against defective parts and workmanship.
Any part or parts which are proven to be defective within one (1) year of the date of shipment will be repaired or replaced free of charge when the defective part is returned, with
transportation charges prepaid, to the destination designated by the National Vendors Warranty Department.
This warranty applies only to the original purchaser of the Merchandiser and is null and void
if the Merchandiser is sold during the period of warranty.
This warranty does not apply to a) electrical components, wiring, or circuits and/or for all
mechanical parts or assemblies damaged as a result of operating the Merchandiser at
other than the design voltage and frequency specified on the Electrical Rating Tag, or b) in
event of vandalism, fire or negligence, or c) incandescent lamps, neon lamps, fluorescent
lamps, ballasts, starters or other expendable items or d) when other manufactured components are installed in National Vendors Merchandisers.
National Vendors is not responsible for any cost of service rendered or repairs made by
customer or its agents on Merchandiser or parts unless authorization to incur such expense
has been given in writing by National Vendors prior to incurring such expense.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. NATIONAL VENDORS SHALL NOT BE RESPONSIBLE
FOR CONSEQUENTIAL OR PUNITIVE DAMAGES. National Vendors neither assumes nor
authorizes any person to assume for it any obligation or liability in connection with the sale
of said equipment or any part thereof.
National Vendors
A Division of CRANE CO
12955 Enterprise Way
Bridgeton, MO 63044
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