MB Pro 1
MB Pro 2
Professional Bluetooth solutions
Instruction manual
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Contents
Contents
Important safety information....................................................................................2
Introduction..................................................................................................................3
Package contents..........................................................................................................4
Product overview..........................................................................................................5
Overview of headsets.................................................................................................. 5
Overview of the headset chargers............................................................................ 6
Overview of the BTD 800 USB dongle...................................................................... 6
Overview of pictograms.............................................................................................. 6
Overview of the LED indications................................................................................ 7
Overview of buttons.................................................................................................... 8
Putting the headset into operation........................................................................ 10
Charging the headset battery..................................................................................10
Pairing the headset with Bluetooth devices.........................................................11
Using the headset..................................................................................................... 13
Individually adjusting the headset and wearing it..............................................13
Switching the headset on and connecting it........................................................14
Switching the headset off........................................................................................14
Activating/deactivating the voice prompts..........................................................15
Retrieving information on the remaining talk time............................................15
Activating/deactivating the room experience
(MB Pro 2 only)...........................................................................................................15
Changing the volume.................................................................................................16
Making calls using the headset ..............................................................................17
Managing multiple calls............................................................................................19
Restoring factory default settings (Reset)...........................................................20
If you are out of the Bluetooth transmission range............................................20
Cleaning and maintaining the headset.................................................................. 21
Cleaning the headset and the headset charger...................................................21
Replacing the ear pads..............................................................................................21
Replacing the headset’s rechargeable battery.....................................................22
Storing the headset...................................................................................................23
Updating the software of the product...................................................................24
If a problem occurs ................................................................................................... 26
Specifications............................................................................................................. 27
Manufacturer Declarations...................................................................................... 28
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Important safety information
Important safety information
XX Please read this instruction manual carefully and com-
pletely before using the product.
XX Always include this instruction manual when passing
the product on to third parties.
XX Do not use an obviously defective product.
Preventing damage to health and accidents
Do not listen at high volume levels for long periods of
time to prevent hearing damage.
XX Always maintain a distance of at least 3.94” (10 cm)
between the ear cups and the cardiac pacemaker or
implanted defibrillator since the product generates
permanent magnetic fields.
XX Keep the product, accessories and packaging parts out
of reach of children and pets to prevent accidents and
choking hazards.
XX Do not use the product in situations which require special attention.
XX
Preventing damage to the product and malfunctions
Always keep the product dry and do not expose it to
extreme temperatures (hairdryer, heater, extended
exposure to sunlight, etc.) to avoid corrosion or
deformation.
XX Only use attachments/accessories supplied or recommended by Sennheiser.
XX Only clean the product with a soft, dry cloth.
XX Only use the product in environments where wireless
Bluetooth® transmission is permitted.
XX
Intended use/Liability
The headsets are accessories for mobile phones, softphones and any other Bluetooth compliant device with
a “hands free profile” (HFP), a “headset profile” (HSP)
or an “advanced audio distribution profile” (A2DP). They
are intended for wireless communication via Bluetooth
connection.
It is considered improper use when this product is used
for any application not named in this instruction manual.
Sennheiser does not accept liability for damage arising
from abuse or misuse of this product and its attachments/accessories. The risk is to be borne by the user.
Sennheiser is not liable for damages to USB devices that
are not consistent with the USB specifications.
Sennheiser is not liable for damages resulting from the
loss of connection due to flat or overaged rechargeable
batteries or exceeding the Bluetooth transmission range.
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Safety instructions for rechargeable batteries
WARNING
In extreme cases, abuse or misuse of standard/rechargeable batteries can lead to:
• explosion,
• fire development,
• heat generation or
• smoke or gas development.
Switch rechargeable battery-powered products
off after use.
Only charge rechargeable batteries at ambient temperatures between 10°C/50°F and
40°C/104°F.
When not using rechargeable batteries for extended periods of time, charge them regularly
(about every 3 months).
Do not heat above 70°C/158°F, e.g. do not
expose to sunlight or throw into a fire.
Dispose of defective products with built-in rechargeable batteries at special collection points
or return them to your specialist dealer.
Only use rechargeable batteries recommended
by Sennheiser and the appropriate chargers.
Introduction
Introduction
The comfortable new MB Pro 1 and Pro 2 Bluetooth headsets are the wireless
solution for phone calls with mobile phones and softphones with superb sound
quality. The ultra noise cancelling microphone integrated into the headset filters
away background noise, thus providing ultimate speech intelligibility.
Bluetooth
The headset complies with the Bluetooth 4.0 standard and is compatible with all
Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0 and 4.0 devices with a “hands free profile” (HFP),
a “headset profile” (HSP) or an “advanced audio distribution profile” (A2DP).
The headset provides wireless freedom to give hands-free convenience with your
mobile phone.
Additional features of the Bluetooth headsets
• Room experience – for a more realistic sound and increased call comfort
(MB Pro 2 only)
• Sennheiser voice clarity – for a natural speech and listening experience
• Ultra noise-canceling microphone – for perfect speech transmission
• Large leatherette ear pads – for exceptional wearing comfort and powerful
sound
• Echo-free conversations – digital echo cancellation eliminates all echoes while
you are talking
• HD quality sound – crystal-clear, detailed and transparent sound reproduction
due to large wideband speaker and extended frequency response
• Sound-enhancement profile – for multimedia and music listening purpose
• Multi connectivity – to seamlessly manage calls between mobile devices from
a single headset for maximum call-handling flexibility
• Long talk time – talk to business partners and friends for up to 15 hours, with
up to 19 days of standby time
• Voice prompts for status – the user is always updated
• Headset battery level indicator displayed on Apple iPhone® screen
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Package contents
Package contents
The products of the MB Pro 1 and MB Pro 2 series are available for different areas
of application. The products marked with ML in their name are optimized for
Microsoft® Lync™.
Package contents MB Pro 1/MB Pro 2
MB Pro 1
*
or
MB Pro 2
Quick Guide
Safety Guide
Headset charger CH 20 MB USB
*not included
Package contents MB Pro 1 UC/MB Pro 2 UC
BTD 800 USB
*
MB Pro 1
or
MB Pro 2
Quick Guide
Quick Guide
*
Safety Guide
CH 20 MB
Quick Guide
*not included
Package contents MB Pro 1 UC ML/MB Pro 2 UC ML
BTD 800 USB
*
MB Pro 1
or
MB Pro 2
Quick Guide
Quick Guide
*
Safety Guide
CH 20 MB
Quick Guide
*not included
A list of accessories can be found on the product page of the headsets at
www.sennheiser.com/cco. For information on suppliers, contact your local
Sennheiser partner: www.sennheiser.com/cco > “Where to Buy”.
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Product overview
Product overview
Overview of headsets
MB Pro 1
3
MB Pro 2
4
4
2
3
1
2
1
9
5
6
7
8
1 Windshield
6 Headset LED
2 Microphone
7 Multi-function button
3 Battery compartment
8 Audio button
4 Ear pad
9 Charging contacts
5 Name plate
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Product overview
Overview of the headset chargers
1
1
2
CH 20 MB
3
CH 20 MB USB
3
1 Magnetic holder with
charging contacts
3 USB plug
2 Headset stand/
USB cable holder
Overview of the BTD 800 USB dongle
1
2
3
1 USB plug
3 Link button
2 Link LED
Overview of pictograms
Meaning of the pictograms for pressing a button
Pictogram
Meaning
Briefly press this button.
2x
Double-press this button.
5s
Keep this button pressed for 5 seconds.
Meaning of the pictograms for the flashing of the LED
Pictogram
Meaning
The LED flashes.
3s
The LED flashes once every 3 seconds.
1s
The LED flashes 3 times per second.
The pictogram “i”
Notes marked with the pictogram “i” provide important information on the
use of the product.
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Product overview
Overview of the LED indications
Meaning during operation
LED
Meaning
Headset switches on
Headset switches off
Headset/USB dongle is in pairing mode
Pairing was successful
Pairing has failed or has been cancelled
2s
Connectable state, not connected
2s
Once the headset is successfully connected, the LED goes off.
Meaning during calls
LED on the headset
Meaning
Incoming call
Incoming call + rechargeable battery is weak
Meaning during charging
LED
corresponds to a talk time of ...
1x
less than 1 hour
1x
between 1 and 2 hours
2x
between 2 and 4 hours
3x
between 4 and 10 hours
4x
above 10 hours
up to 15 hours; battery is fully charged
After 30 seconds, the LED goes off. Press the multi-function button to check the
battery charge level. When the battery is fully charged, the LED lights up blue
constantly.
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Product overview
Overview of buttons
Multi-function button
Press the
button
1s
Function
Page
Accepts/ends a call
17
Accepts an incoming call and ends the active call
(managing two calls)
19
Cancels redialing
18
Ends the active call and makes the call on hold active
(managing two calls)
19
Retrieves information on the remaining talk time
15
Transfers a call from the mobile phone to the headset
18
Activates/cancels voice dialing
17
Rejects a call
18
Rejects the incoming call and continues the active call
(managing two calls)
19
Transfers a call from the headset to the mobile phone
18
Switches the headset on/off
14
Accepts an incoming call and puts the active call on hold
(managing two calls)
19
Redials the last number
18
Toggles between two calls (managing two calls)
19
Activates pairing mode
11
2s
2x
6s
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Product overview
Audio button: Volume adjustment
Move
the
button
Function
Page
During an active call:
Increases/reduces the speaker volume
16
During music reproduction:
Increases/reduces the audio volume
In idle mode
(no active call or music reproduction):
Increases/reduces the volume for the ring tone, the beeps
and the voice prompts
Audio button: Mute function | Direction of the audio button’s volume up/
down function | Room experience
Press
the
button
2s
6s
Function
Page
During an active call:
Mutes/unmutes the headset‘s microphone
19
Changes the direction of the Audio button‘s volume up/
down function; MB Pro 2 also changes the left and the
right stereo channel
16
Activates/deactivates the room experience for enhanced
call comfort during calls (MB Pro 2 only)
15
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Putting the headset into operation
Putting the headset into operation
Charging the headset battery
15 h
2:30 h
7.5 h
0:40 h
A complete charging cycle takes about 2 hours and 30 minutes. Before using
the headset for the first time, charge the rechargeable battery for a complete
charging cycle without interruption.
1. Take off the headset and switch it off (see page 14).
2. Place the headset into the magnetic holder of the headset charger.
3. Connect the USB plug of the charging cable to the USB socket of your computer, the corresponding USB car charger (optional accessory) or power supply
unit (optional accessory).
4. The battery is being charged. The LED flashes depending on the battery charge
level. After 30 seconds, the LED goes off. Press the multi-function button to
check the battery charge level. When the battery is fully charged, the LED
lights up blue constantly.
1
2
2s
OFF
3
4
LED flashes
*
*
*
*not included
Meaning
1x
below 1 hour talk time
1x
1 to 2 hours talk time
2x
2 to 4 hours talk time
3x
4 to 10 hours talk time
4x
above 10 hours talk time
100 %
When the battery charge level drops below 15 minutes of talk time, the LED
flashes red and the voice prompt “Recharge headset” is announced several
times. When the battery is flat, the headset switches off automatically.
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Putting the headset into operation
Battery level indicator displayed on Apple iPhone
When the headset is paired with an iPhone, the iPhone screen shows an additional battery level indicator for the headset.
Pairing the headset with Bluetooth devices
CAUTION
Danger of malfunction!
The transmitted radio waves of mobile phones can impair the operation of sensitive and unprotected devices.
XX
Only make calls with the headset in locations where wireless Bluetooth transmission is permitted.
The headset complies with the Bluetooth 4.0 standard. In order that data can
be transmitted wirelessly using Bluetooth technology, you have to pair your
headset with Bluetooth devices that support the “hands free profile” (HFP), the
“headset profile” (HSP) or the “advanced audio distribution profile” (A2DP).
The headset can save the connection profiles of up to eight Bluetooth devices
with which it has been paired. After switch-on, the headset automatically tries
to connect to the two last connected Bluetooth devices. You can only connect a
third Bluetooth device after having switched off the first or the second Bluetooth
device.
If you pair the headset with a ninth Bluetooth device, the saved connection
profile of the least used Bluetooth device will be overwritten. If you want to reestablish a connection with this Bluetooth device, you have to pair the headset
again.
paired +
connected
paired
Using the headset with a PC and a Bluetooth USB dongle
To use the headset with a softphone, you either require a PC supporting Bluetooth or an additional Bluetooth USB dongle (wireless audio transmitter and
receiver). The BTD 800 USB Bluetooth USB dongle is supplied together with the
MB Pro 1 UC/MB Pro 2 UC variants and is pre-paired with the headset.
To use the headset with a Bluetooth USB dongle:
Plug the Bluetooth USB dongle into the USB port of your PC.
XX Follow the instructions in the next chapter, as well as those given in the instruction manual of your Bluetooth USB dongle.
XX
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Putting the headset into operation
Pairing the headset with a Bluetooth device
The following chapter describes, by way of example of a mobile phone, how to
pair the headset with a Bluetooth device. In case of deviation, proceed as described in the instruction manual of your mobile phone.
1. Switch the headset off (see page 14).
2. Keep the multi-function button pressed until the LED alternately flashes blue
and red.
The headset is in pairing mode.
3. Enable the Bluetooth visibility on your mobile phone.
4. Via the mobile phone‘s menu, start the search for new Bluetooth devices (see
the instruction manual of your mobile phone). All available devices in the
proximity of the mobile phone are displayed.
5. From the found Bluetooth devices, select “Sennheiser MB Pro 1” or “Sennheiser
MB Pro 2“ to pair the headset with the mobile phone. If necessary, enter the
default PIN code “0000”.
6. Once the headset is paired with the mobile phone, the LED goes off.
1
2
2s
6s
OFF
”Pairing“
3
4
Menu
Bluetooth on
Bluetooth off
Menu
Add device
20 cm
5
6
3x
Sennheiser MB Pro 2
Presence
Sennheiser MB Pro 2
Keyword:
0000
”Pairing successful”
If pairing is not successful within 5 minutes, the headset automatically returns to
connectable mode. Repeat the pairing procedure.
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Using the headset
Using the headset
Individually adjusting the headset and wearing it
1. Rotate the microphone boom.
2. Bend the microphone boom so that the microphone is about 0.8” (2 cm) from
the corner of your mouth.
3. Adjust the headset so that the
–– MB Pro1: ear pad rests comfortably on your right or left ear.
–– MB Pro2: the ear pads rest comfortably on your ears.
1
2
Left
Right
2-3 cm
3
MB Pro 1
MB Pro 2
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Using the headset
Switching the headset on and connecting it
XX
Press the multi-function button for 2 seconds or take the headset from the
magnetic holder or the charging cable.
The voice prompt “Power on” is announced in the headset. The LED flashes 3
times blue every 2 seconds until the headset finds a paired Bluetooth device
to connect to. Once the connection is successfully established, one or two of
the following voice prompts are announced in the headset:
–– “Phone one connected” for the first mobile phone
–– “Phone two connected” for the second mobile phone or
–– “Dongle connected” for the Bluetooth dongle.
3x
2s
1. ”power on“
2. „... connected“
Only two out of the maximum eight paired Bluetooth devices can be simultaneously connected to the headset (“paired + connected”).
After switch-on, the headset automatically tries to connect to the two last connected Bluetooth devices.
Switching the headset off
XX
paired +
connected
Press the multi-function button for 2 seconds.
The voice prompt “Power off” is announced in the headset and the LED flashes
red 3 times. The headset ends the call and switches off.
paired
3x
”power off“
2s
If the headset has not been used for more than 30 minutes and no devices
are connected, the headset automatically switches off to conserve battery
power.
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Using the headset
Activating/deactivating the voice prompts
1. Switch the headset on (see page 14).
2. Simultaneously press and hold the headset‘s multi-function button and Audio
button for 5 seconds.
The voice prompts are now activated/deactivated and the voice prompt
“Voice on” or “Voice off” is announced in the headset.
ON
5s
”Voice on” /
”Voice off”
If the voice prompts are deactivated, the headset emits beeps.
Retrieving information on the remaining talk time
You can retrieve information on the remaining talk time at any time except when
you are on a call or listening to music:
15 h
XX
Press the multi-function button.
Information announced
Remaining talk time
LED flashes
“Above 10 hours talk time”
more than 10 hours
4x
“Between 4 and 10 hours talk time” 4 to 10 hours
3x
“Between 2 and 4 hours talk time”
2 to 4 hours
2x
“Between 1 and 2 hours talk time”
1 to 2 hours
1x
“Less than 1 hour talk time”
less than 1 hour
1x
“Recharge headset”
less than 15 minutes;
automatic voice prompt
1x
Activating/deactivating the room experience
(MB Pro 2 only)
The room experience ensures enhanced call comfort when communicating. Your
call partner’s voice is reproduced very naturally, making long or many calls more
comfortable and less tiring.
XX
Press the Audio button until you hear a confirmation beep.
The room experience is now activated or deactivated.
6s
beep - Room experience
activated/ deactivated
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Using the headset
Changing the volume
CAUTION
Hearing damage due to high volumes!
Vol +
Listening at high volume levels for long periods can lead to permanent hearing
defects.
XX
XX
Set the volume to a low level before putting on the headset.
Do not continuously expose yourself to high volumes.
You can adjust three independent volume settings for the headset:
• speaker volume: can be adjusted during an active call,
• audio volume: can be adjusted during music reproduction,
• volume for the ring tone, the beeps and the voice prompts: can be adjusted in
idle mode (no active call or music reproduction)
Vol –
XX
To adjust the volume, move the Audio button as shown in the diagram.
When the minimum or maximum volume is reached, the voice prompt “Volume
min” or “Volume max” is announced in the headset. When the voice prompts
are disabled, you hear a beep in the headset instead.
–
+
OR
+
–
Changing the direction of the Audio button‘s volume up/down function
You can change the direction of the Audio button‘s volume up/down function if,
for example, you want to wear the headset on the other ear (see page 13).
XX
Press and hold the multi-function button (no active call or music reproduction):
The direction of the Audio button‘s volume up/down function is changed. The
voice prompt “Swap volume keys” is announced in the headset. MB Pro 2: When
the direction of the Audio button‘s volume up/down function is changed, the
headset’s left and right stereo channel is also changed to provide optimum
stereo sound.
A
B
2s
“Swap volume keys“
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Using the headset
Making calls using the headset
Making a call
XX
Dial the desired number on your mobile phone or softphone.
You hear a beep in the headset.
If your mobile phone does not automatically transfer the call to the headset:
XX
Press the multi-function button on the headset or press a corresponding button
on your mobile phone (see the instruction manual of your mobile phone).
Accepting/rejecting/ending a call
Phone
one
When you receive a call, the headset announces which of the connected Bluetooth device is ringing:
• connected mobile phones: “Phone one” or “Phone two” or
• Bluetooth dongles connected to the PC: “Dongle“
You then hear a ring tone in the headset and the LED flashes blue. If the headset
battery is low, the LED flashes red.
XX
Press the multi-function button:
Duration
Function
Voice prompt/beeps
Accepts a call
1s
Rejects a call
”Call rejected”
2x
Puts an active call on hold
(pause)
–
Ends a call
”Call ended”
To accept a call while the headset is being charged:
Take the headset from the magnetic holder of the charging cable. The headset
switches on and the call is automatically accepted.
XX Place the headset back into the magnetic holder to end the call and to continue charging the rechargeable battery.
XX
To accept a call when the headset is switched off:
XX
Simply switch your headset on.
When the voice prompts are disabled, you hear a beep in the headset.
When you listen to music, the music is paused until you end the call. This function
is not supported by all mobile phones.
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Using the headset
Transfering the call to/from the headset
Once a connection is established, you can transfer the call to/from the headset.
XX
Press the multi-function button:
Duration
Function
Beeps
Transfers a call from the
headset to the mobile phone
1s
Transfers a call from the mobile
phone to the headset
Redialing
The redialing function is only supported by Bluetooth devices with a “hands free
profile” (HFP).
XX
Press the multi-function button:
Duration
Function
2x
Voice prompt
Redials the last number
”Redialing”
Cancels redialing
”Redial cancelled”
Voice dialing
The voice dialing function is only supported by Bluetooth devices with a “hands
free profile” (HFP). The voice commands and functions depend on the Bluetooth
device or on the app. Besides voice dialing, you can dictate SMS messages or
emails (device dependent).
XX
Press the multi-function button:
Duration
XX
Function
Voice prompt
1s
Activates voice dialing
”Voice dial“
1s
Cancels voice dialing
–
Say your voice command, e.g. “Call Jane”. The Bluetooth device dials Jane’s
number.
Some voice dial systems require an internet connection.
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Using the headset
Muting the headset’s microphone
XX
Press the Audio button.
The headset‘s microphone is muted. During the muting, the Link LED flashes
red.
Duration
Function
Voice prompt
Mutes the headset’s
microphone
”Mute on“
Unmutes the headset’s
microphone
”Mute off“
Managing multiple calls
You can use the headset simultaneously with two connected Bluetooth devices
(see page 11).
XX
Switch the headset on.
The headset automatically tries to establish a connection to the two last connected Bluetooth devices.
Managing two calls
You can manage two calls:
• from either two different Bluetooth devices or
• from one Bluetooth device.
paired +
connected
If you receive a call during an active call:
XX
Press the multi-function button:
Duration
Active
call
2nd
incoming
call
Function
Accepts the incoming call and ends the
active call
Accepts the incoming call and puts an
active call on hold (toggling – phone
dependent)
2x
Rejects the incoming call and continues the
active call
1s
If you put an active call on hold (toggling):
XX
Press the multi-function button again:
Duration
Active
call
2nd
incoming
call
Function
Ends the active call and makes the call on
hold active (phone dependent)
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Using the headset
Restoring factory default settings (Reset)
1. Switch the headset off (see page 14).
2. Keep the multi-function button pressed until the LED alternately flashes blue
and red.
3. Simultaneously press and hold the headset‘s multi-function button and Audio
button for 5 seconds.
The LED flashes 3 times purple and then alternately blue and red. The headset
tries to pair with Bluetooth devices (see page 11).
OFF
5s
6s
3x
If you are out of the Bluetooth transmission range
Calling is only possible in the Bluetooth transmission range of the mobile phone/
Bluetooth device. The transmission range largely depends on environmental conditions such as wall thickness, wall composition etc. With a free line of sight, the
transmission range of most mobile phones and Bluetooth devices is up to 10
meters.
If the headset leaves the transmission range of the connected Bluetooth device
during a call, one of the following voice prompts is announced in the headset:
• “Phone one disconnected” for the first mobile phone
• “Phone two disconnected” for the second mobile phone or
• “Dongle disconnected” for the Bluetooth dongle.
If you re-enter the Bluetooth transmission range within these 5 minutes, the connection is re-established and the voice prompt “Phone one connected”, “Phone
two connected” or “Dongle connected” is announced in the headset.
If you spend more than 5 minutes outside the Bluetooth transmission range, the
connection breaks down completely and you have to manually re-establish the
connection. To re-establish a connection to the mobile phone or/and Bluetooth
dongle:
XX
Briefly press the multi-function button.
Once the connection is successfully re-established, one of the following voice
prompts is announced in the headset:
–– “Phone one connected” for the first mobile phone
–– “Phone two connected” for the second mobile phone or
–– “Dongle connected” for the Bluetooth dongle.
1. ”power on“
2. „... connected“
20 | MB Pro1 | MB Pro 2
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Cleaning and maintaining the headset
Cleaning and maintaining the headset
CAUTION
Liquids can damage the electronics of the product!
Liquids entering the housing of the device can cause a short circuit and damage
the electronics.
Keep all liquids far away from the product.
XX Do not use any cleansing agents or solvents.
XX
Cleaning the headset and the headset charger
Before cleaning, unplug the USB plug of the charging cable.
XX Only use a dry and soft cloth to clean the product.
XX Clean the charging contacts of the headset and the charging contacts of the
headset charger from time to time using e.g. a cotton swab.
XX
Replacing the ear pads
For reasons of hygiene, you should replace the ear pads from time to time. Spare
ear pads are available from your Sennheiser partner.
Carefully remove the old ear pad from the ear cup.
XX Attach the new ear pad to the ear cup by pressing firmly around the ear pad.
XX
1
2
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Cleaning and maintaining the headset
Replacing the headset’s rechargeable battery
CAUTION
Damage to the product due to improper handling!
The cables can be kinked or damaged if you open the battery compartment too
jerkily.
XX
Carefully open the battery compartment and loosen the connector plug of the
rechargeable battery.
Spare rechargeable batteries are available from your Sennheiser partner. Only
use spare rechargeable batteries recommended by Sennheiser.
Replacing the rechargeable battery of the MB Pro 1 headset
1. Open the battery compartment cover.
2. Remove the rechargeable battery and carefully loosen the connector plug of
the rechargeable battery.
3. Insert the connector plug of the new rechargeable battery into the connection
socket. Observe correct orientation of the connector plug.
4. Reattach the battery compartment cover.
1
2
3
4
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Cleaning and maintaining the headset
Replacing the rechargeable battery of the MB Pro 2 headset
1. Carefully remove the ear pad from the ear cup where the battery compartment
is located.
2. Open the battery compartment.
1
2
3. Remove the rechargeable battery and carefully loosen the connector plug of
the rechargeable battery.
4. Insert the connector plug of the new rechargeable battery into the connection
socket. Observe correct orientation of the connector plug.
5. Reattach the battery compartment cover.
6. Reattach the ear pad to the ear cup by pressing firmly around the ear pad.
3
4
5
6
Storing the headset
If you do not use the headset for extended periods of time:
Charge the rechargeable battery every 3 months for about 1 hour.
XX Store the headset in a clean and dry environment.
XX
MB Pro1 | MB Pro 2 | 23
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Cleaning and maintaining the headset
Updating the software of the product
You can update the software of your headset and Bluetooth dongle by using the
free “Sennheiser Updater” PC software.
Download the “Sennheiser Updater” from www.sennheiser.com/cco/software.
XX Install the PC software. To install the software, you need administrator rights
on your computer. If necessary, contact your IT department.
XX To update the software, connect only one product at a time.
XX
Updating the software of the headset
1. Remove the ear pad from the ear cup where the microphone is located.
2. Use a USB cable with mini USB plug to connect the headset to your computer.
3. Start the “Sennheiser Updater”.
The “Sennheiser Updater” compares the installed firmware version of the
headset to the latest firmware version available for download. If your firmware needs to be updated, upgrade to the latest version according to the
instructions of the “Sennheiser Updater”.
1
2
3
+ internet
access
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Cleaning and maintaining the headset
Updating the software of the Bluetooth USB dongle
1. Plug the Bluetooth USB dongle into the USB port of your PC.
2. Start the “Sennheiser Updater”.
The “Sennheiser Updater” compares the installed firmware version of the
Bluetooth USB dongle to the latest firmware version available for download.
Upgrade to the latest version according to the instructions of the “Sennheiser
Updater”.
1
2
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If a problem occurs ...
If a problem occurs ...
Problem
Possible cause
Solution
Page
Headset
cannot be
switched on
The rechargeable
battery is flat
Recharge the rechargeable
battery.
10
Check if the headset is
paired. If necessary, pair
the headset again.
11
No audio signal The headset is not
paired with the mobile
phone
The volume is adjusted Increase the volume.
too low
16
The headset is
switched off
Switch the headset on.
14
The pairing does not
work
Check if your Bluetooth
device supports the HF or
HS profile.
–
The mobile phone is
switched off
Switch your mobile phone
on.
–
Bluetooth is
deactivated on the
mobile phone
Activate Bluetooth on your –
mobile phone.
No voice
prompts
announced
(beeps only)
The voice prompts are
deactivated
Activate the voice
prompts.
15
Headset does
not react to
any button
press
The operation of the
headset is faulty
Reset the headset to the
factory default settings.
20
Headset
cannot be
paired
If a problem occurs that is not listed in the above table or if the problem cannot
be solved with the proposed solutions, please contact your local Sennheiser
partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com/cco.
26 | MB Pro1 | MB Pro 2
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Specifications
Specifications
MB Pro 1 | MB Pro 2
Dimensions (W x H x D)
Weight
Standby time
Talk time
Charging time of rechargeable
battery
Rechargeable battery (built-in)
Speaker type
Speaker frequency response
Sound pressure level
Microphone type
Microphone frequency response
170 x 175 x 55 mm
MB Pro 1: approx. 64 g
MB Pro 2: approx. 83 g
up to 19 days
up to 15 hours
2 hours 30 minutes
Lithium Polymer; 3.7 V; 205 mA
dynamic, neodymium magnet
150 – 6,800 Hz (wideband)
200 – 3,400 Hz (narrowband)
150 – 15,000 Hz (A2DP/music)
max. 118 dB SPL (ERP)
Noise cancelling electret condenser
microphone
150 – 6,800 Hz (wideband)
200 – 3,400 Hz (narrowband)
BTD 800 USB dongle
Dimensions (W x H x D)
Weight
2 g
MB Pro 1 | MB Pro 2 | BTD 800 USB
Operating temperature range
Operating relative humidity
Storage temperature range
Storage relative humidity
+10°C (+50°F) to +40°C (+104°F)
20 to 85 %, non-condensing
-20°C (-4°F) to +60°C (140°F)
10 to 95 %, non-condensing
Bluetooth
Bluetooth
Range
Transmission frequency
Profiles
Output power of headset
Output power of BTD 800 USB
Typical sensitivity of headset
Typical sensitivity of BTD 800
22 x 16 x 6 mm
version 4.0/class 1
up to 25 m (device-dependent)
2,402 MHz to 2,480 MHz
HSP (v1.2), HFP (v1.6), A2DP (v1.2)
9 dBm/7.90 mW
8 dBm/ 6.30 mW
–89 dBm
–89 dBm
MB Pro1 | MB Pro 2 | 27
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Manufacturer Declarations
Manufacturer Declarations
Warranty
Sennheiser Communications A/S gives a warranty of 24 months on this product.
For the current warranty conditions, please visit our website at www.sennheiser.
com or contact your Sennheiser partner.
Sennheiser product warranty FOR AUSTRALIA ONLY
In Sennheiser’s goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
This warranty is in addition to other rights or remedies under law. Nothing in
this warranty excludes, limits or modifies any liability of Sennheiser which is imposed by law, or limits or modifies any remedy available to the consumer which
is granted by law.
To make a claim under this warranty, contact
Sennheiser Australia Pty Ltd, Unit 3, 31 Gibbes Street Chatswood NSW 2067,
AUSTRALIA
Phone: (02) 9910 6700, email: service@sennheiser.com.au.
All expenses of claiming the warranty will be borne by the person making the
claim. The Sennheiser International Warranty is provided by Sennheiser Australia
Pty Ltd (ABN 68 165 388 312), Unit 3, 31 Gibbes Street Chatswood NSW 2067
Australia.
In compliance with the following requirements
• WEEE Directive (2002/96/EC)
Please dispose of this product by taking it to your local collection point or recycling center for such equipment. This will help to protect the environment in
which we all live.
• Battery Directive (2006/66/EC)
The product‘s built-in rechargeable batteries can be recycled. In order to
protect the environment, please dispose of defective products with built-in rechargeable batteries as special waste or return them to your specialist dealer.
CE Conformity
• R&TTE Directive (1999/5/EC)
• EMC Directive (2004/108/EC)
• Low Voltage Directive (2006/95/EC)
• ErP Directive (2009/125/EC)
• RoHS Directive (2011/65/EU)
The declaration is available on our website at www.sennheiser.com.
Before putting the product into operation, please observe the respective
country specific regulations!
Trademarks
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sennheiser is under license.
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Sennheiser Communications A/S
Industriparken 27, DK-2750 Ballerup, Denmark
www.sennheiser.com
Publ. 04/14, A02
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