JAN 2 1 2010 - Center for Auto Safety

JAN 2 1 2010
U S Department
of Transportdon
Notional Hlghway
Traiflc Satety
1200 New Jersey Avenue SE
Washington, DC 20590
Adminkhation
CERTIFIED MAIL - RETURN REEIPT REOUESTED
Michael Brooks
Center for Auto Safety
1825 Connecticut Avenue, NW, Suite 330
Washington, DC 20009-5708
RE: Freedom of Information Act (FOIA) Request, 5 U.S.C. 552
Dear Mr. Brooks:
This responds to your three FOIA requests dated December 1,2009. For the purpose of
this response, we have consolidated your three requests (which concern the subject of
2007 Lexus ES-350 unintended acceleration) into one.
In your first request, you seek the following information regarding the "Final Report:
2007 Lexus ES-350 Unintended Acceleration":
1) Any and all records relating to or describing test protocols including the
maneuver used to activate the ESC.
2) Any records of meetings or communications with Toyota including emails,
meeting minutes, telephone notes, letters.
3) Any records regarding the cost of the test or expenditure or authorization of
federal funds.
4) Any records pertaining to the actual 2007 Lexus ES-350 tested including how
it was obtained, how it was prepared for testing as well as any records on its
maintenance and condition prior to testing & any records on the cost of
obtaining and using the Lexus.
As to item, 1 we searched for but found no records relating to or describing test protocols,
including the maneuver used to activate the E X .
As to item 2, all of the responsive information is available on the agency's website at
www.nhtsa.dot.gov.
2
For consumer complaints, go to the website identified above. At the top
of the page, click on “Vehicleshiquipment” and proceed as follows: Under
“Quck Clicks,” click on “Recalls, Defects and Complaints Databases.” Under
“File a Safety Complaint,” click on “Search our safety complaint database.”
Click on the radio knob to the left of the word “Vehicle.” Click on “Search
Selected Type,’’ to get to the next screen.Use the “drill down” search method in
the middle of the screen to select the model year vehicle to be searched. Follow
the directions to obtain the information you seek.
For defect investigation information, go to the agency’s website identified above.
On the left-hand side of the page, click on “Recalls, Defects and Complaints
Database.” Next, under “Defects Investigations,” click on “Search our
investigations database,” and proceed as follows: Under “Quick Search,” enter
defects investigation number “PE07016” or “EAO7010” and click on “Search.”
Scroll to and click on “Document Search” to obtain the information you seek.
For recall information, go to the website identified above. At the top of the page,
click on “VehiclesiEquipment” and proceed as follows: Under “Browse Topics,
click on “RecallsIDefects.” Under “Related Links” on the right, click on “View All
Equipment Recalls.” Under “Recalls,” click on ‘‘Search for a Recall.” Click on the
radio knob to the left of the word “Vehicle.” Click on “Search Selected Type,”to
get the next screen. Use the “drill down” search method in the middle of the
screen, to select the year vehicle to be searched. Follow the directions to obtain the
information you seek.
As to item 3, enclosed are copies of responsive information
As to item 4, enclosed are copies of responsive information.
In your second request, you seek the following information:
All records related to the owner survey conducted in section 3.2 of the
document, “Final Report: 2007 Lexus ES-350Unintended Acceleration.”
This request seeks both the survey sent to vehicle owners and
any replies received, as well as any other related records.
3
Enclosed are copies of responsive information. I have withheld documents or portions of
documents that contain names, addresses, telephone numbers and Vehicle Identification
Numbers WIN) whose disclosure would constitute a clearly unwarranted invasion of
personal privacy pursuant to exemption (b)(6) of the FOIA.
In your third request, you seek the following information regarding the ‘Tina1 Report: 2007
Lexus ES-350Unintended Acceleration”:
I) Any and all records reflecting, containing, or recording test data including video
tapes and other electronic media.
2) All documentation describing the type, location and intensity of magnetic or
electro-magnetic fields used to evaluate their potential for causing increased
vehicle engine RPM.
3) All documentation describing the selection of the type, location and intensity of
magnetic or electronic fields used in the testing performed on the vehicle in
question.
As to item 1, enclosed is a DVD containing responsive information.
As to item 2, the only responsive information we have is contained in the Final Report you
attached to this request.
As to item 3, all responsive documentation is contained in Defects Petition DP09001, which
is available on the agency’s website at www-odi.nhtsa.dot.~ov/cars/DrobIems/defectd
results.cfm.
husuant to the provisions of 49 CFR Part 7, there is no charge for this response.
I am the person responsible for this decision. If you wish to appeal this decision, you
may do so by writing to the Chief Counsel, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, SE, West Building, W41-227, Washington,
DC 20590. An appeal must be submitted within 30 days after you receive this
.
I
4
determination. It should contain any information and argument upon which you rely.
The decision of the Chief Counsel will be administratively final.
Sincerely,
Stanley Feldmk
Associate Chief Counsel
Enclosures
-
U. S. DOT - NH
, Vehicle Research & Test Center
P.O. Box 3-37
10820 State Route 347 Building60
PURCHASE
ORDERREQUEST
-
Vu.IICLE RESEARCH & TEST CENTER
~
mm
(614) 793-1990
Germain Lexus of Dublin
3886 West Dublin Grandvilla Road
Bobby Van Sickle
T
clty
w
~IDrNu&r
I
31 -1 26391 8
VRTC Cuslwner Number
Dublin
I
1 VIN JTHW0872068868
I
I
1
I
Po. -
NOTES
I
~~~
DCD7113
~~
~
I1870XFHWAO-100106-NVS313
IooiBJ3y’ 79’89,
I
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I
I
I
I
-
__
CCM~WICAT~TO
PENMNGPRNO.
-
.
CONTRACTOR
Robert Esser
P.O. Box 837
10820 SR 347
Building 60, Logan county
East Liberty OH 43319-0337
FOB: Destination
Period of Performance: 08/02/2007 to 08/10/2007
2007 Lema ES350
VIN: JTHEJ466672068656
34.778 .OO
Accounting Info:
1870XFHWA0-2007-1001050000-NyS3120000-31610-61006
00-0000000000-0000000000-0000000000-0000000000
Fund: 187OXFHWAO Budget Year: 2007 BPAC:
1001050000 Organization: NVS3120000 Object Class:
31610 SGL Account: 61006600
Funded: $34,778.00
___I
4TEDCOST
I
1o.lcuxHTlNQ D*T*
See Schedule
I
FORM DOT F 4200.3 (an)
I
(LINE#)(M-MODIFY) (?=CMD LIST)
iIFT Fl-FEEYS -=CASH
DEAL
NO CR
MONTHLY PYMT 0
35028.00
18186
DcV920
Model N W a Z : 9000A
Model Dsscrlption:
Year
:
Interior COIOT ..:
Exterior C o l o ~..:
Body
:
U&r
of Cy1
:
Allocation Number:
Engine N t m b e ~
:
Vessel Emher
Vessel Nbme
:
............
............
...
...
.. .:
.....
VEHICLE INQUIRY REPORT
SERIAL
ES350 4-DR SEDAN
2007
LA15 GRAY
0212 0212
4-WOR SEDAN
6
111
A107053
146
EHIN ACEV013
x
:i2068656
DATE: 08/01/07
TIME: 12:53
Check Code: 6
..........
..:
Category
: H
Current Dealer .... : 320-63131
63431
Wholesale Dealer
Previous Dealer ... : 00320
Invoice Date ...... : 11/23/06
Ship Date
: 11/26/06
Retail Dllte ....... : 01/02/01
Date of First u m .:
LDRC
: NO
Damage
: NO DAMAGE
PDI
: YES
Fleet
: NOW-FLEET
Port PDS Complete
NO
.........
..............
............
...............
.............
.:
.............: JTHBJ466672068656
VIN
Ignition Key..
...: N/A
Factory Installed Accessories: BE FS I& HN N V PA PT WlJ
PoIt Installed Accessories
21 WF S1 BM
..:
Vehicle Sade Node1
Total Accssaoriea
....................
.....................
:
:
$
Retail
33170.00
$ 9185.00
I PERmRlWJCE FEATURES
3.5 Liter 272HP Four Cam 24-Valve V6 Engine
All-PJumhum Engine Construction L Dual W T i
* 6-Sprad Autamatic Transmilaion w/Sequantial Shift
* Front Wheel Drive
* Dual Exhaust with Seamless ChzDma Tips
* (-Wheel Indeppndsnt MacPheraon Strut-Type
Sunpenaioa with Gas Pressurized shock Absorbera
Front .nd Rear Stabilizer Bar
* 4-Wheal P0y.r Assisted Ventilated Frontlsolid
Roar Disc Brakes
* 17" Alminum Alloy 7-spoke Wheels
+
Z15/55R17 All-Season Tires
$ SAFETY PEhTUW.9
* Dual Front Airbaga. m a l Front Knee Airbags. Front
seat-Mnmted Side Impact Airbags, Fx L R r Side
Curtain Airbrps, Supplemental Restraint Sys ISRS)
3-Faint Safety Belts for A11 seating Positions
* Ff L Rr butboud Seat Belt Pretensionera with
EOICB Liaitera
* Vebicle Stability Control (VSCI with TRRC
* I-Wheel Anti-Lock Braking System (ABS) with
El8ctronie Brakeforce Distribution IEBD)
+
Energy Maeaging Crumple Zones. side Door Be* Theft-Datbrrant System u/ Engine Irmobilisar
* Prajec$oz-Bulb Haadlalnps r/ Integrated Foglaraps/
D a y t h Runniw LLghta (DRL)
* variable Ineermittent Wipers with Mist Control
* Tire Pressure Monitor SyStPm
* Too1 Kit and First Aid Kit
I LUXURY AND COUVENIENCC FEATURES
* SmrtAccea8 with Push Button Start/Stop
* 10-Way Power Adjustable Driver 6 Paesenget Seats
includes 2-way Power L u m b a r
+
ElectrOchrdC Auto-D,inning Interior Mirror
m a t e d OULs3.de Mirrors
* One-Touch Open/Clase Pwr Tilt-and-Slide Moonroof
* Autamatic Dual Zone Climate Control
* Automatic On/Off Headlaws
l t x u s P s d u p Audio System "/In-Dash +Disc CD
Player Automdtic Sound kvelirer IASL) c W 3
Player Connectivity (miniplug) L E-Spoekers
* Power Front and ReBr Windows with Auto oneTouch Up/Wun and Pinch Protection
* Power Door Locks with Anti-Lock Out
* Pwer Tilt/Telaacoping Steering wheel v/Audio c
Display &'unctions C Column-Mounted CruiSe Control
* Kay FOB-Intagrated Multi-Fmction Ramott) Entry Sya
* Rear Glars Imprinted Antenna w/fN Diversity Sys
* Front Cup Holders with Adjustable Holder Ring
* Reds Arm Rest with Cup'Holders
* Heavy-Duty Rear Window Defogger with Timer
+
8/1/2007
I
*
*
*
f
L.
VI L
Schaduled Maintenance I n d i C i l t O r Light
L ~ L U S Pcrsonalifed Settings
LED Interioz Lighting
Carpeted Eloor M a t s
Total
Retail
Vehicle Bsaa U o d d
:$ 33110.00
near Seat Side Aixbags
250.00
m l l Size spare Tire
205.50
High Inten3ity Discharge H e a d l w s UlAFS
815.00
power Rear sunshade
Nsvfqlltion System Includes:
Generlltfon 5 Navigstion System with Rear Came
Blustwth, and Voice-Activation with Dertinat
IDput
Intnitive Perking Assisit
500.00
pr-yn
Plus Package Includes:
2480.05
Perfoz+tad leather Trim Interior with Heaary
~ri*er*,sc F m n t Passenger Seats, Outside Mir
Power TiltlTelesCOping S t e e r i n g Wheel, Heated
ventilated F r o n t S e a t s , Dziver”3 Power Cushio
Extender, Rain-Sensing Wipers
Wood L Leather Steering Wheel
330.00
Prsfezred Accessory Package:
197.00
All IuathOX Mats
99.00
Alloy Wheel Upgrade
1250.00
Bady Side Ueldings
149.00
..........................
.....................
.......................
...
...........
...
5 33110.00
......................................
...................
.............
..............
..........
...............
...........................
........................
.........................
--------Total Accessories ...........................
: S 9185.00
Destination Charge ..........................
: 8 . 715.00
TDA .........................................
:
.............................
.....................
.......................................
Dealer Holdback
Financia1 Reserve
:
Total
:
mrl.
:
5
43070.00
CUSTOWER INFORHRTION
Driver One:
U: RESTRICTED
A d d I e S d W BOX
:
ilparuent
:
city
:
stat*
:
..............
....
.........
.............
.............
zip ............... :
Hone Phone ........ : 1
Work Phone
........ : 1
)
.
8/1/2007
1
ORDER F
HYPORTW Mark all o
1. MTE OF ORDER
08/02/2007
with conhact m
end-P
2 COUTR4CT W
WPLIES
OR SERVICES
r order n
1
uan.
3
6 SHIP TO
Wny)
L N*ME
OFWNSIWEE
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J.ORMRNO.
4.REClUlsmOlYREFERENCENO.
DTNH22-07-P-00416
07-03624
I.
IBsllffiOFFE€
NHTSA/VRTC
b.8TREETAMW
P.0.
Rnx R77.
.-
CaupOnbnnloJ
__
Vehicle Research 6 Test Ctr
WT/NHTSA
PO Box 837
10820 SR 347
Building 60
East Liberty OH 43319
10820 SR 347
Building 60, Logan County
c.c m
d STATE
E a s t Liberty
7. T O
a
P A M OF PAGES
OH
e ZIP WE
43319-0337
1 SHIP Vu
V W C WILL PICK UP AT VENDOR LOCATION
NhwoFcoNnwcT~
GERNAIN FORD LLC
8
TYPEOFORDER
b . m U P M W
D~PUR~USE
=SWE€T-
REFERUlCEYOUR
7250 SAWMILL ROAD
QUOTATION DATED 8/1/2007
0b. M L N E R Y
Exrapllab*ngkslWdk.7.mh.
mmo,~hirde-oder.
plbwtb hsh"X@wrnMMI
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?ubNnlY
DUNS Numbsr: 040818601
PURCHASE OF 2007 LEXUS ES 350
I
Continued
I
...
TOTU
I
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a, NAME
3EEaUb3.
lMlRucllolD b.8TRBTMDFWS
ON(mPa.Enq
I
WTINHTSA
Mike Monroney Aero Center
Accounts Payable Branch, AHZ-150
P.O. Box 268911
p44
$34,778.00
4
1Wl
-
SCHEDULE CONTlNUATlON
07
3
I
IDTi
sum1EJlsERvlcEs
UNIT
'2-07-P-00416
AMwN-l
PRICE
(s)
19
IF1
000000000-(
001050000 c
0000000-00000
anization:
Admin Office:
VRTC
P.O. Box B37
10820 SR 347
B u i l d i n g 60, Logan County
East L i b e r t y OH 43319-0337
Rccounting I n f o :
1870XFIIWAO-2007-1001050000-NVS3130000-3161(1
-0000000000 Fund: 187OXFHWAO Budget Year: 2
WS3130000 Object C l a s s : 31610 SGL Account:
Period of Performance: 08/02/2007 to 08/10/
2007 Lexus ES350
JTHBJ46G672068656
34,778.0
34,778.0
IIN:
Phe t o t a l amount of award: $34,778.00. The
17 ti).
for t h i s aw
1 i s shown i n
3
23
- Blanket Synopsis for Vehicle Purchases over $25,000
23
Page 1 o f 2
-- Blanket Synopsis for Vehicle Purchases
over $25,000
___,.__
.
......____.I___..I.
............
".___._-__-._."I._ ........
..
, .
. . . . . . .
.........
......
-. . . . . . . .
.......
.....
.~........
....
.
General Information
Document Type:
Presolicitation Notice
Solicitation Number:
VRTC2007VEHICLESYNOPSIS
Posted Date:
Nov 02,2006
Original Response Date:
Current Response Date:
Original Archive Date: Oct 0 1,2007
Current Archive Date: Oct 01,2007
23 -- Ground effects vehicles, motor ve--.-s, trailers & cycles
Classification Code:
441110 -New Car Dealers
Naics Code:
Contracting Office Address
Department of Transportation, National Highway Tra& Safety Administration (NHTSA),
National Highway Traffic Safety Administration HQ, 400 7th Street, SW Room 5301,
Washington, DC, 20590, UNITED STATES
Demiption
As authorized in 49 U.S.C.
30168, the National Highway Traffic Safety Administration
(NHTSA) of the U. S. Department of Transportation is authorized to procure motor vehicles for
research and testing purposes. NHTSA's Vehicle Research and Test Center (VRTC), located in
East Liberty, Ohio will competitively procure vehicles from commercial motor vehicle dealers
located in reasonable proximity to the VRTC to reduce transportationldelivery charges and to
bttp:llwww .fbo.g ovlspg/DOTMHTSA/NHTSA~HTSAHQ~TC2007~HICLESYNOPSIS/S
~ . . 2/12/2007
.
23 -- Blanket Synopsis for Vehicle Purchases over $25,000
Page 2 ot 2
expedite delivery. Reasonable proximity will be determined on an individual requirement basis in
order to facilitate the current requirement for vehicle research and testing being conducted by the
VRTC. Passenger motor vehicles through large heavy truck motor vehicles may be required to
facilitate VRTC's needs through the end of FY 2007. Because competitive procedures will be
used to meet these requirements, no fiuther synopsis for vehicles with a purchase price over
$25,000.00 will be issued. This announcement IS for information purposes only. Commercial
motor vehicle dealers in the East Liberty, Ohio area wishing to be notified when a specific
requirement is identified should contact Robin Esser, Contracting Officer at (937) 666-451 1, ext.
2 13 or robin.esse@nhtsa.dot.gov.
Point of Contact
Robin Esser, Contracting Officer ( OH ), Phone (937)666-4511, Fax (937)666-3590, Email
REsser@NHTSA.DOT.GOV - Earnest Jenkins, Contract Specialist, Phone 202 366-9568, Fax
202 366-9555, Email earnest.jenkins@nhtsa.dot.gov
Place of Performance
Vehicle Research & Test Center, P. 0. Box 37, East Liberty, OH
Address:
Postal Code: 433 19
Country:
UNITED STATES
[
!&mmiw&-
,
Re&tgrp,Recaive
1.
Nqtifwtion
bexedw
Yon may return to Business Opportunities at:
DOT NHTSA listed by [Posted Date]
DOT Agemywide listed by Ifl_&eddate]
.. . ..
. .
.
.
[H.ome] [SEARCH svn~pses][FrQcurement Reference..Lib.yl
http:llwww . f b o . g o v l s p g / D O T / N H T S A M H T S A H Q N P S I S ~ S y n . . .U12l2007
JSVOlC€ FOR 2007 LEXliS F.S.1511
J
INVOJCE tl
1-782
VIN:
JTHWI6G6720686%
MILEAGE
12,569
PRICE:
S41,778
INVOlCE DATE:
03 AUGUST Z W
CO%TRACtOR
CERMAIN LEXUS of DLiBLXY
3885 W. IIURI.IN CR4NYlLl.E R1).
DUBLIN, OHIO 43017
J
J
614-733-1990
CONTRACTOR DLrNS # 010818601
C0NrRAMC-r #
DTNHZ2-07-Pa0416
CONTRACT SPECIiUIST
J
HUBIN R FSSER
9374-666-4511 EXI. 213
mbin.rscr@~htan.dot.gov
http://boston2.esc.gov:8888/mvasvue/ultralite/Print?sessionid=1290&parentsessionid=null... 5/13/2008
hnp:/~ton2.esc.gov:8888/mvasvue/ultralite/Print?sessionid=1290&parentsessionid=null...5/13/2008
,
Invoice # I 7 8 2
SYpp*.cGERMIN FORO
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Anwm 34 778 W US0
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PO Line Details
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OPERATIONS AND
RESEARCHBY
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34.778 OD 1 w
34718
WKUP-DETAIL
WORXFLW-HISTORY
U*RKUPP€TAU
MARKUP-HISTORY
MARKUP-DETAIL
MARIWP-HISTORY
MbRIWP-DElAIl
WKUP_HISTORY
MARKUP_DETAIL
NUIKUP-HISTORY
h~p:llboston2.esc.gov:8888/mvasvuelult~ite/P~nt?sessionid=l290&~entsessionid=~i
~...5/13/2008
I
I
Date of this Action:
I
ENGIb&
Cylinders
Drum
DNm
BRAKES:
TIRES:
Condltion
Form Com(lletad by:
.
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-
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SXK/7
MaMaZ=
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LIST Oh' BACK IF ALL 4 NOT THE SAME
I <w
Purchases
2007
23-Apr GSA
Labels
$127.28
9-May Toyota USA
Floor Mats
$368.68
11-Jun Tansky Toyota Floor Mats
$340.80
12Jun Germain Lexus Floor Mats
$287.00
14Jun Tansky Toyota Brake Rotors
$382.20
I-Jun OBMV
Registrations
$4.00
I W u l SPX Kent-Moore DiagnosticTester $4.61 1.90
26Jul Germain Lexus Floor Mats
$159.92
3-Aug Germain Lexus Vehicle Purchase $34,778.00
EAug Germain Lexus Rotors &Pads
$494.30
21-Aug Grismer Tire
Tires
$700.00
21-Aug Germain Lexus Manuals
$628.74
2008
l 7 4 a n Germain Lexus Brake Lines
Total
$61.61
$42.944.43
TRC Charges
2007
April
$995.00
May
$45.00
June
$3,935.00
July
$0.00
Aug
$19,461 .OO
Sep
$3,328.00
oct
$3,4 69.0 0
Nov
$288.00
$0.00
Dec
2008
Jan
Feb
Total
$2,332.00
$192.00
$34,045.00
United States Dept. of Transportation
NHTSA Vehicle Research and Test Center
P.O. Box B37
10820 State Route 347
East Liberty, Ohio 43319
POSTAGE HERE
PLEASE DO NOT DISCARD! THIS IS PART OF A GOVERNMENT INVESTIGATION ON THE
2007 LEXUS ES350
Refer to the back of this Dage for more information. Then ulease resoond to the following auestions:
1. Have you experienced unwanted acceleration with your Lexus ES350?VIN NVINH
-YES
-NO
If yes, please explain:
YES
-NO
YES
If you answered “No”, please specify where you purchased the floor mats:
-NO
2. Have you ever used Lexus All weather rubber floor mats in this vehicle?3. Were the rubber floor mats included with the purchase of the Lexus?
4. Who installed the rubber floor mats?
5. Are the rubber floor mats attached to the floor with the hooks prowded?-
YES
-NO
If yon answered “No”, please take corrective action to ensure they are properly attached to the floor.
6. If you installed or ever re-installed Lexus all weather floor mats, did you receive any instructions or warnings
about the risks associated with improper installation?
Y E S
-NO
7. h the event of an emergency that requires you to shut off your engine while the vehicle is in mdion, are you
aware that the ignition button must be depressed for at least three consecutive seconds to shut off the engine?
-YES
-NO
8. May we contact you to discuss your response in more detail?
Y
If “Yes”, please provide phone number(s)/email:
Your name:
Date:
E
S
-NO
Dear Sir or Madam:
The Vehicle Research and Test Center (VRTC) and the Office of Defects Investigation (ODI), both offices of
the National Highway Traffic Safety Administration (NHTSA), an agency within the United States Department
of Tramportation (DOT), are examining allegations of unwanted or unintended acceleration in certain 2007
Lexus ES350 vehicles caused by a rubberized winter floor mat that when installed improperly, may cause the
accelerator to become trapped at a non-idle position.
As a listed owner, you can help with this investigation by answering the following questions found on the
enclosed postcard, which has prepaid postage. Your completing this survey will be greatly appreciated and will
help us to understand any problems that these vehicles may be experiencing. If you find the rubber mats are not
secured to the floor with the plastic hooks, this should be corrected immediately. If you have any questions,
please call me at 800-262-8309 ext 271.
Thank you for your assistance.
Bill Collins
Safety Defects Engineer
Vehicle Research and Test Center
National Highway Traffic Safety Administration
Bill.Collins@dot.gov
The Rivpcy Act of 1974 -Public Law 93-579 This infomatian is requesled pwsuml to a49 U.S.C. Chap& 301. You are under no obligation to respand to rhis
questiwnaire. Yovr rrspome m y be used to assist NHTSA m determining whether a manufacfunr should take appmpriate action to comet a safety dcfcct. UNHTSA
p g d s with sdn6niSb;ltronenforcement or litigetion a!&sI
P manufachlrn, your ~sponse,or a soSIistieal sunanary thereof, m y be used in wpport of 6% agency's
Pnim.
Please Detach the lower portion and return as a postcard. Postage is prepaid.
POSTAGE HERE
U.S. DOT-NHTSA Vehicle Research and Test Center
P.O. Box B37
10820 State Route 347
East Liberty, Ohio 43319
Attn: BillCollins
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no, until I
hadthe
Yea
No
1
1
1
1
self
No,
no
standard
i n f w m a h nwr mats
Pmbh
No.
standard
flwr mats
N
self
No
Yes
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No
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self
no
infwmation no
no
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Yea
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NO
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No
self
No
yes. were
dealership. not prior to
notlews
incident
deakrship
no
self
no
No, told not
--rY
but carpet
mats
removed
first no
problems
SM
1
Yes
1 Y e s
1
Yes
Husband
No
hfcmation no lnformatio yes
no
Wf
YeS
no
1
Yes
1nformak.n
Lexus
dealership
7
no
~
1
don'twain
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No
1
yes
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yes
1
YeS
bXUS
Yes
1
nla
nla
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oealershp
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Yes
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self. it was
installed
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not o w
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and
1
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hooked
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1
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No
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1
yes
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yes
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yes
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kept
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-hip
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yes
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no
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fbanWs.*man
LEXUS
Yes
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No
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sen
no
1
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1
Yes
Yes
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self
Yes
no
information.
just s t a b
rubberon
one side 8
1
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carpet a,
theother
Yes
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No
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??
1
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1
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o
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YES
dealership
no
self
No
owner
Yes
leurs as
Dealership yes
dealhip
yes
dealership
yes. now
bey are
no
de
No
YES
NO
No
NO
no
no
no
Im
m e mah are
dlfficunto attach
8 detach
1
7
!
The floormat has
no relationsip
with the surge
x!
L
Unwanted
acceleration also
happens without
the rnab
1
heels get stuck in
your mat
Bmoves, can Get
no
mbmUmlNo
CaneemUSifyCNJ
can't get your
foot free IO
brake. lboughl
an other l i h t mat
~go~topof
rubber mat
Upon turning a
I
accekated to
Over 100 rnph
before Icould
-.
No
No
NO
No
No. Pullad
Blawed
yes
lkarmat
thlS happened
when the car was
brand new
ThIS was
very
trauml izIng
r----;
J
experience
SDmeOnenot
IW
lhinkmg qulckly
Couldhavebeen
killed
told lexus at
Easton about me
trouble on mardl
23.2007, when
car was servlced
they told me to
remove 1 set of
floor mats
because pedal
m
m
No
No
m
m
No
No
no
yes
no
m
No
No
No
YeS
I
I
cangetstuck
under man
Please advise as
cdl needed
When my car
aaelerated. my
flmrmatwasnot
ne mecause
No
No
yer
m
No
No
No
mncemed about
the unwanted
acderatlon777s
hwld Ibe
mncemed 7777
Iapprsciate me
notb. lhope
removal offloor
mats wil mect
the pmMem
No
I
the dealer tdd
me me car was
getling use to my
drivhghabits
Bryan was the
operatorctcar
No
Yes
bothtknesit
heppened
No
No
E
Icut the rubber
mat M the
acdarator can
notbetlelddown
h e n xcelerator
sluck. dd not
Seelubbermat
W i n g pedal.
nore in the way,
--very
COnCBmed about
No
No
m
yer
No
No
No
No
engine damage
duet0 high rpm's
faappmx. 13
set. antacted
dealer
immediily. they
saM they have
neverbardof
this happening
1
the experience
scared the s...
out of mal!
Thank god WBS
on the Iremay
I Iwe my
dealership and
Staff but I didn't
realire me aiweamw mats
were designed to
use the floor
hooks.
/No
No
No
No
m
no
No
No
M)
m
yea
m
Because me car
was keyless. 1
couldn't turn off
the car and
leaving the car,
me car iodced
beif with key in
car onb had the
crvfor3days
m
k
sfor me
info, i was just in
for service and
No
no one
mentionedthis
No
1
no infonna(icye~
please see
comments
above. this
Yes
No
No
No
happens
primarilywhen
the CBT is warm
!
the ameleration
m n e d aRer I
hadtaksnitback
No
No
No
bramutine
!
2
No
lurvim
!
I reed help with
my navigation
System
no
no
I
Please do not
allow lexus to
Use the rubber
mats. As an
WWse. my car
was cut Of
mntml. I sure it
waa the w i s e
m
b
o
l ??????
no
infwmabon
“O
lems dealer was
no
no
I
No
Very cooperati
(Lreswnsive
No
No
no
No
no
No
No
No
No
No
I an wt sure.
though, that it
i u d relates to the
rubber mats. h
may have
occurmd prbr to
~putl*gllmm
htoo
very dangerous
Shralion. luckily I
m
no
No
No
No
No
wasonthe
h i w a y where
all other car were
BoiW Fast. On a
Wlar street I
rmldhavehad
anaccident
yer
no
No
No
no
no
the dealer said
mere is a
CampaiQn on the
lransmlssion..of
ccurse they are
not calling R a
recall because
mey cant get me
replacement
bansmissbn fast
enough real
D W m
P
Scary experience
for my wife
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