G-10
USER MANUAL
R
UM_EN
Date.: 141016
CONTENTS
Original Instructions
G-10
CONTENTS..............................................................................................................................................................................2
SYMBOL DESCRIPTION...................................................................................................................................................4
Hazard intensity levels............................................................................................................................................................................................. 4
general....................................................................................................................................................................................5
Introduction............................................................................................................................................................................................................... 5
General instructions................................................................................................................................................................................................. 5
Warnings..................................................................................................................................................................................................................... 5
Precautions................................................................................................................................................................................................................. 6
Intended use............................................................................................................................................................................................................... 6
TECHNICAL SPECIFICATIONS�����������������������������������������������������������������������������������������������������������������������������������7
G-10 MINI CONTROL........................................................................................................................................................................................... 7
Accessories................................................................................................................................................................................................................ 7
G-10 DISPLAY CONTROL 2GR.......................................................................................................................................................................... 8
Accessories................................................................................................................................................................................................................ 8
G-10 DISPLAY CONTROL 3GR........................................................................................................................................................................ 9
Accessories................................................................................................................................................................................................................ 9
OVERVIEW OF COMPONENTS�����������������������������������������������������������������������������������������������������������������������������10
G-10 MINI CONTROL.........................................................................................................................................................................................10
G-10 DISPLAY CONTROL 2GR........................................................................................................................................................................11
G-10 DISPLAY CONTROL 3GR........................................................................................................................................................................12
DIMENSION SKETCH......................................................................................................................................................13
G-10 MINI CONTROL.........................................................................................................................................................................................13
G-10 DISPLAY CONTROL 2GR........................................................................................................................................................................14
G-10 DISPLAY CONTROL 3GR........................................................................................................................................................................15
TRANSPORT.........................................................................................................................................................................16
Packaging...................................................................................................................................................................................................................16
Delivery inspection.................................................................................................................................................................................................16
INSTALLATION AND START UP����������������������������������������������������������������������������������������������������������������������������16
Positioning................................................................................................................................................................................................................16
Electrical connection..............................................................................................................................................................................................17
Connection types....................................................................................................................................................................................................17
Water connection..................................................................................................................................................................................................18
Pressure and temperature....................................................................................................................................................................................18
Starting the machine...............................................................................................................................................................................................18
OPERATION..........................................................................................................................................................................19
The porta-filter set.................................................................................................................................................................................................19
Inserting the porta-filter in the group���������������������������������������������������������������������������������������������������������������������������������������������������������������19
Espresso brewing....................................................................................................................................................................................................20
Steaming and frothing milk...................................................................................................................................................................................21
Dispensing hot water.............................................................................................................................................................................................22
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CONTENTS
G-10
CLEANING AND CARE.................................................................................................................................................23
Coffee machine cleaning........................................................................................................................................................................................23
Daily cleaning...........................................................................................................................................................................................................23
Weekly cleaning......................................................................................................................................................................................................23
Cleaning the Brewing group and porta-filter���������������������������������������������������������������������������������������������������������������������������������������������������24
Cleaning the gasket and shower plate��������������������������������������������������������������������������������������������������������������������������������������������������������������25
Additional handling of the machine....................................................................................................................................................................26
STORAGE AND DISPOSAL OF MACHINE������������������������������������������������������������������������������������������������������26
How to store the machine...................................................................................................................................................................................26
Disposal of machine...............................................................................................................................................................................................26
PROGRAMMING................................................................................................................................................................27
Electronic control panel........................................................................................................................................................................................27
Button functions......................................................................................................................................................................................................27
Machines equipped with display..........................................................................................................................................................................27
Machines not equipped with display...................................................................................................................................................................27
Additional button functions..................................................................................................................................................................................27
Programming the coffee dosage..........................................................................................................................................................................28
PROGRAMMING using the display�������������������������������������������������������������������������������������������������������������29
Machine status.........................................................................................................................................................................................................29
Accessing the second menu level........................................................................................................................................................................30
Setting the clock: hours, minutes and day��������������������������������������������������������������������������������������������������������������������������������������������������������30
Auto On/Off............................................................................................................................................................................................................31
Counters...................................................................................................................................................................................................................31
messages and alarms�������������������������������������������������������������������������������������������������������������������������������������������32
TROUBLESHOOTING.....................................................................................................................................................33
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SYMBOL DESCRIPTION
G-10
Hazard intensity levels
There are three different levels of hazard intensity, identified by signal words DANGER, WARNING and
IMPORTANT. The level of hazard is determined by the following definitions.
Observe the statements to ensure safety, performance, prevent injury and machine damage.
Important:
Alerts against unsafe practices. Observe to ensure drink quality, machine performance, food
safety, to prevent minor personal injury or damage to the machine.
WARNING!
Indicates a potentially hazardous situation which, if not avoided, could result in scalding, serious
injury and even death.
DANGER!
INDICATES A IMMINENTLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, WILL RESULT IN SERIOUS INJURY AND EVEN DEATH.
Note:
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4
Gives additional information which may be helpful during the cleaning procedure or operation of
the machine.
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general
G-10
Introduction
Thank you for choosing the G-10 espresso machine.
We hope you enjoy it !
Read the user manual before using the machine.
This manual contains important instructions on
intended and safe use of the coffee machine.
Keep this manual close to hand for future
reference. If damaged or lost, request a copy from
the manufacturer.
General instructions
Machine installation and certain maintenance
operations should only be performed by qualified
service personnel.
All safety instructions and warnings contained in
this manual should be observed to ensure safe
installation, use and maintenance.
Do not attempt to open or repair the machine or
access the interior. Repair should be performed by
an authorised workshop, by a service centre, or by
qualified service staff.
Do not remove operational or protective parts
requiring use of tools for removal.
Purchasers are liable for ensuring that users have
been trained to operate the machine and have been
informed of the potential risks involved.
The installer will be held liable for all nonauthorised modification of the machine.
Non-authorised alteration or modification of the
machine will exempt the manufacturer of all liability
for damages and will invalidate the warranty.
This manual refers to the machine as at the time
of sale. The commercial availability of subsequent
versions featuring modifications, upgrades or
adaptations does not oblige the manufacturer to
apply the same to this machine, nor does it oblige it
to update the documentation supplied.
The manufacturer reserves the right to withdraw
currently available manuals whenever it considers
appropriate and reasonable.
Warnings
The manufacturer will not be held liable for damage to persons or property attributable to failure to follow the
instructions and warnings listed below when installing and using the coffee machine.
Place the machine in a location accessible only to
personnel trained to operate it.
Keep all hazardous packaging materials, such as
plastic bags, expanded polystyrene and staples, out
of reach of children.
Plug the machine into a properly installed, earthed
safety socket, whose line voltage matches the
technical data for the machine.
Make sure that the power supply voltage does not
fluctuate by more than 6%.
Position the power cable so that users cannot trip
over it. Keep the power cable away from sharp
edges and heat sources.
Children should be supervised to ensure they do
not play with the appliance.
Install this appliance in a horizontal position in a
water-resistant location. Install the machine away
from heat sources and flammable objects.
This appliance is not suitable for installation in an
area where a pressure washer may be used.
Do not use the machine outdoors, where it would
be exposed to adverse weather (rain, snow, frost).
This will cause material damage to the machine.
If the mains cable is damaged, it must be replaced
by the manufacturer, its service agent or a similarly
qualified person in order to avoid a hazard.
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5
general
Do not remove or disable any of the mechanical,
electrical or thermal protection mechanisms.
In case of emergency, (e.g. the machine catches fire
or becomes unusually hot or noisy), disconnect the
power immediately and close the water inlet tap.
If the machine is not going to be used for a
prolonged period of time, disconnect the power.
When disconnecting the power, pull the plug
rather than the cable.
When packed for storage, keep the machine in a
dry place with an ambient temperature of over
5ºC. Boxes may be stacked in piles of up to three
G-10
units of the same model. Do not place other
heavier packages on top of the box.
The machine is likely to be exposed to
temperatures below 0 ºC during handling and
transport, make sure that service personnel empty
the boiler and water system. The machine’s boiler
and water system is empty when delivered from
the factory.
To ensure fault-free machine operation, only use
replacement parts and accessories authorised by
the manufacturer.
Precautions
Before performing maintenance and/or moving the
machine, disconnect the machine from the power
supply and wait for it to cool.
Do not place vessels containing liquid on the
machine.
This appliance must not be cleaned with a pressure
washer.
Never immerse the machine, plug or mains cable in
water, as there is a danger of electric shock.
Do not touch the machine's hot surfaces or
dispensing equipment.
Do not touch the machine if your hands or feet
are wet.
Do not operate the machine if any part except the
dispensing equipment is wet.
Place the machine out of reach of children.
This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved.
Cleaning and user maintenance shall not be made
by children.
Do not use the machine if the machine, its mains
cable or the plug is damaged or the machine has
been dropped.
Do not obstruct the vents with cloths or other
objects. Do not insert foreign objects into the
vents.
Check the drain regularly to make sure that water
is emptied properly.
Intended use
This coffee machine has been designed and
manufactured to make espresso coffee and other
hot drinks, e.g. steaming and frothing milk . Do not
use it for any other purpose.
The machine is intended to be used by trained personnel for preparing foodstuffs.
This machine is not intended for use in industrial
kitchens, domestic kitchens or similar locations.
The manufacturer will not be held liable for
damage to persons or property due to incorrect,
improper or negligent use by non-professional
personnel.
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To ensure optimal performance, install the machine
in a location where these parameters will not be
exceeded:
- Maximum permissible inlet water pressure:
600 KPa (6 Bar)
- MINImum permissible inlet water pressure:
200 KPa (2 Bar)
- Maximum inlet water temperature: 40ºC
- Ambient temperature is between +10 ºC (min
and +40 ºC (max.).
TECHNICAL SPECIFICATIONS
G-10
G-10 MINI CONTROL
G-10 MINI CONTROL
SPECIFICATIONS
1GR
2GR
Machine model, Standard
EAED-C32B-12AA (220-240V 1N~ 2650W)
EBED-C32B-12AA (220-240V~ 2650W)
Machine model, Take Away
EAED-C32B-22AA (220-240V 1N~ 2650W)
EBED-C32B-22AA (220-240V~ 2650W)
Steam wand
1 unit
1 unit
Hot water outlet
1 unit
1 unit
Regulated by pressure switch
Regulated by pressure switch
Temperature control by group
No
No
Programmed via display
No
No
Optional
Optional
No
No
530, 460, 590
530, 460, 590
6
6
220-240V 1N~ 2650W 50-60Hz
220-240V 1N~ 2650W 50-60Hz
Female 3/8" thread
Female 3/8" thread
36.05
41.00
Between 0.8 and 1.2 bar
Between 0.8 and 1.2 bar
< 70 db
< 70 db
Temperature control
Dispensing system for tall cups
Energy saving mode
Height, width, depth (mm)
Boiler volume (l)
Power supply
Water connection
Machine weight (kg)
Steam boiler operating pressure
Ambient noise
Accessories
2-spout portafilter
1-spout portafilter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 cm)
MINI 1GR
1 unit
1 unit
1 unit
1 unit
1 unit
MINI 2GR
1 unit
1 unit
1 unit
1 unit
1 unit
MODEL
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7
TECHNICAL SPECIFICATIONS
G-10
G-10 DISPLAY CONTROL 2GR
G-10 DISPLAY CONTROL
SPECIFICATIONS
2GR
2GR 3BOILERS
Machine model, Standard (1N~ 3200W)
EBAE-D41B-12AA (220-240V 1N~ 3200W)
-
Machine model, Standard (3N~ 4600W)
-
-
Machine model, Standard (3~ 4800W)
-
-
Machine model, Take Away (1N~ 3200W)
EBEE-D41B-22AA (220-240V 1N~ 3200W)
-
Machine model, Take Away (3N~ 4600W)
-
-
Machine model, Take Away (3~ 4800W)
-
-
Steam wand
2 units
2 units
Hot water outlet
1 unit
1 unit
PID regulation
PID regulation
Temperature control by group
No
Yes
Programmed via display
Yes
Yes
Optional
Optional
Yes
Yes
530, 680, 590
530, 680, 590
11.5
11.5 + 1.5 + 1.5
220-240V 1N~ 3200W 50-60 Hz
220-240V 1N~ 3200W 50-60Hz
380-400V 3N~ 4600W 50-60Hz
380-400V 3N~ 4790W 50-60Hz
220-240V 3~ 4800W 50-60Hz
220-240V 3~ 4790W 50-60Hz
Female 3/8" thread
Female 3/8" thread
51.50
60.90
Between 0.8 and 1.2 bar
Between 0.8 and 1.2 bar
< 70 db
< 70 db
Temperature control
Dispensing system for tall cups
Energy saving mode
Height, width, depth (mm)
Boiler volume (l)
Power supply
Water connection
Machine weight (kg)
Steam boiler operating pressure
Ambient noise
Accessories
2-spout portafilter
1-spout portafilter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 mm)
2 units
1 unit
1 unit
1 unit
1 unit
2 units
1 unit
1 unit
1 unit
1 unit
MODEL
2GR
2GR
3 BOILERS
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TECHNICAL SPECIFICATIONS
G-10
G-10 DISPLAY CONTROL 3GR
G-10 DISPLAY CONTROL
SPECIFICATIONS
3GR
3GR 4 BOILERS
Machine model, Standard (2N~ 4290W)
-
-
Machine model, Standard (3N~ 6290W)
-
-
Machine model, Standard (3~ 4290W)
-
-
Machine model, Take Away (2N~ 4290W)
-
-
Machine model, Take Away (3N~ 6290W)
-
-
Machine model, Take Away (3~ 4290W)
-
-
Steam wand
2 units
2 units
Hot water outlet
1 unit
1 unit
PID regulation
PID regulation
Temperature control by group
No
Yes
Programmed via display
Yes
Yes
Optional
Optional
Yes
Yes
530, 980, 590
530, 980, 590
17.5
17.5 + 1.5 + 1.5 + 1.5
Temperature control
Dispensing system for tall cups
Energy saving mode
Height, width, depth (mm)
Boiler volume (l)
380-400V 2N~ 4290 W 50-60Hz
Power supply
380-400V 3N~ 6290 W 50-60Hz
380-400V 3N~ 6290 W 50-60Hz
220-240V 3~ 4290 W 50-60Hz
220-240V 3~ 4290 W 50-60Hz
Female 3/8" thread
Female 3/8" thread
73.45
81.40
Between 0.8 and 1.2 bar
Between 0.8 and 1.2 bar
< 70 db
< 70 db
Water connection
Machine weight (kg)
Steam boiler operating pressure
Ambient noise
Accessories
2-spout portafilter
1-spout portafilter
55-cm inlet
hose
Blind gasket
Drainage tube
(150 mm)
3 units
1 unit
1 unit
1 unit
1 unit
3 units
1 unit
1 unit
1 unit
1 unit
MODEL
3GR
3GR
4 BOILERS
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9
OVERVIEW OF COMPONENTS
G-10
Front view of the machine
G-10 MINI CONTROL
Drink
buttons
ON/OFF switch
Hot water tap
Steam tap
Porta-filter
Steam wand
Boiler pressure
gauge
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Hot water outlet
Heater element lamp
Brewing group
OVERVIEW OF COMPONENTS
G-10
Front view of the machine
G-10 DISPLAY CONTROL 2GR
Hot water tap
Steam tap
Digital temperature
control
Display
Porta-filter
Steam wand
Hot water outlet
Steam tap
Drink
buttons
Steam wand
Heater element lamp
Brewing
group
ON/OFF switch
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11
OVERVIEW OF COMPONENTS
G-10
Front view of the machine
G-10 DISPLAY CONTROL 3GR
Hot water tap
Steam tap
Display
Steam wand
R
ON/OFF switch
Drink
buttons
Porta-filter
Hot water outlet
12
Digital temperature
control
Steam tap
Heater element lamp
Brewing
group
Steam wand
DIMENSION SKETCH
G-10
G-10 MINI CONTROL
A
D
B
C
Model
A
B
C
D
G-10 MINI 1Gr
530 mm
460 mm
590 mm
74 mm
G-10 MINI 1Gr
Tall Cup
530 mm
460 mm
590 mm
124 mm
G-10 MINI 2Gr
530 mm
460 mm
590 mm
74 mm
G-10 MINI 2Gr
Tall Cup
530 mm
460 mm
590 mm
124 mm
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13
DIMENSION SKETCH
G-10
G-10 DISPLAY CONTROL 2GR
A
D
B
C
Model
A
B
C
D
G-10 2Gr
530 mm
680 mm
590 mm
74 mm
G-10 2Gr
Tall Cup
530 mm
680 mm
590 mm
124 mm
G-10 2Gr 3 Boilers
530 mm
680 mm
590 mm
74 mm
G-10 2Gr 3 Boilers
Tall Cup
530 mm
680 mm
590 mm
124 mm
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DIMENSION SKETCH
G-10
G-10 DISPLAY CONTROL 3GR
A
D
B
C
Model
A
B
C
D
G-10 3GR
530 mm
980 mm
590 mm
74 mm
G-10 3GR
Tall Cup
530 mm
980 mm
590 mm
124 mm
G-10 3Gr Boilers
530 mm
980 mm
590 mm
74 mm
G-10 3Gr 4 Boilers
Tall Cup
530 mm
980 mm
590 mm
124 mm
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15
TRANSPORT
G-10
Packaging
The machine is shipped in a unique carton box which uses expanded polystyrene paddings.
The machine box is provided with conventional symbols that can be perfectly visible during the handling and
storage tasks.
The machine box must stay in a vertical position during the transport. Do not tip or try to place the box
tilted sideways in any way.
During transportation the box must be protected from hits, impacts, shocks and exposure of bad weather
elements.
Delivery inspection
After the delivery, check that the machine is in the exact condition described in the documentation of the
transport, accessories included.
Check that the machine does not have any damage caused by transportation. If this happens, inform to the
shipper and the distributor of the machine.
The packaging materials are potentially dangerous and should be kept away from children.
Make sure to leave the materials of the box and packaging at a suitable recycling center.
INSTALLATION AND START UP
Positioning
MIN. 10 cm
Install the machine on a level surface. Adjust the feet to
ensure that it dispenses coffee evenly in all of the cups.
MIN. 30 cm Select a level, dry, strong and stable installation surface at
least 110 cm off the floor.
Leave enough space above and behind the machine to
ensure easy cleaning and maintenance.
Do not install the machine whilst wet or damp. If wet or
damp, leave the machine until completely dry then ask
service personnel to check that none of the electrical
components are affected.
Note:
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16
Leave an air gap of approximately 30 cm above the machine and 10 cm behind it to ensure
ventilation.
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INSTALLATION AND START UP
G-10
Electrical connection
The coffee machine should only be connected to the power supply by qualified
personnel. The following safety instructions should be followed at all times:
Check that the electrical specifications on the ratings plate match the specifications
of the power supply at the point of installation.
The coffee machine must be connected to an earthed socket that complies with the
regulations in force in the country of installation.
You should protect the electric line of the installation with a circuit breaker switch
appropriated for the power consumption of the machine, specified on its ratings
plate.
A residual current circuit breaker must be installed in accordance with the
characteristics of the area of the installation.
Check the characteristics, power rating of the system and that the diameter of the
cables are suitable for the power used by the machine.
Do not connect the coffee machine to the power supply via extension boards,
adapters or shared sockets.
The
manufacturer will not be held liable for damage to persons, animals or property
resulting from incorrect installation of the coffee machine.
DANGER!
If the mains cable or plug is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid SERIOUS INJURY OR DEATH!
Connection types
Connect the machine as per the instructions on the ratings plate.
220-240Vac Ph+N
Machine:
Supply
220-240Vac Ph+N
Blue
Supply cable
Brown
220-240Vac Ph+N
Machine:
NEUTRAL
Blue
PHASE
Brown
Supply cable
Yellow/Green
Machine:
2Ph+N
Blue
Supply cable
NEUTRAL
PHASE
Supply cable
Yellow/Green
Machine:
2Ph+N
Blue
Supply cable
Brown
Black
Yellow/Green
125Vac Ph+N
Machine:
PHASE
Blue
PHASE
Brown
Supply cable
Yellow/Green
Supply
Machine:
2Ph+N
220-240Vac Ph+N
Brown
Black
Supply
2Ph 220-240Vac
Supply
NEUTRAL
PHASE
PHASE
380Vac 3Ph
Machine:
Supply cable
Supply
Machine:
2Ph+N
NEUTRAL
PHASE
Supply cable
Blue
Brown
Black
Yellow/Green
PHASE
Blue
Brown
Grey
Black
Supply
3Ph 380Vac+N
NEUTRAL
PHASE
PHASE
PHASE
Yellow/Green
Yellow/Green
2Ph 220-240Vac
NEUTRAL
Yellow/Green
2Ph 380Vac+N
Blue
Brown
Black
Supply
125Vac Ph+N
Supply
3Ph 220-240Vac
PHASE
PHASE
PHASE
220-240Vac 3Ph
Machine:
Blue
Supply cable
Brown
Black
Supply
3Ph 220-240Vac
PHASE
PHASE
PHASE
Yellow/Green
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17
INSTALLATION AND START UP
G-10
Water connection
The Installation of the machine to a water mains connection must be done by a qualified person.
Rinse around 20 liters of water from the main water supply before connecting the machine to the water connection.
Connect the inlet hose that is assembled in the machine to the main water supply, which should have a
3/8” male connection fitted with a shut-off valve, tighten it with a wrench.
Use safe drinking water with hardness between 5ºfH and 8ºfH (French hardness degrees). If the value is
below this limit, the presence of corrosion of hydraulic components is a possibility. If the value is higher
than this limit, the presence of lime in the boiler will increase. In both cases the operation of the machine
and coffee quality will be affected negatively.
If necessary, connect the machine to a water softener or remineraliser to reduce water hardness. Use the
flexible hose that is included in the accessory box of the machine.
Connect one end of the corrugated tube to the drain cup in the machine, connect the other to the main
drainage tube at the installation area.
Important:
Only use the hoses supplied with the machine. Never reuse hoses.
Make sure that the drainage tube is not twisted and ensure that the entire tube is below the
level of the drain cup.
Pressure and temperature
Boiler temperature and pressure are directly related (see Fig. 01).
Machine is fitted with a pressure gauge that will display the boiler pressure, if the machine is fitted with a
display it will also indicate boiler temperature.
O
C
Relationship between boiler pressure and temperature
125
120
115
110
0.7
0.8
0.9
1.0
Standard pressure and temperature
1.1
1.2
BAR
Fig. 01
Starting the machine
Open the external supply of water to the machine.
Turn on the main power switch.
Press a drink button at the control panel on each group, wait until
water comes out continuously from each of them. This way the
heat exchangers in the machine will be correctly filled.
Open the steam tap to release the air trapped in the boiler.
The red lamp indicates that the boiler is heating. The lamp
switches off when the machine reaches operating temperature.
The machine is now ready to use.
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OPERATION
G-10
The porta-filter set
Lock-in spring (filter basket)
Filter basket
Placing porta-filter spring
Porta-filter & filter basket
for single espresso (7g)
Porta-filter & filter basket
for double espresso (14g)
Inserting the porta-filter in the group
Align the porta-filter's two lateral
flanges with the slots in the group.
Porta-filter not fully
inserted.
Insert the porta-filter and rotate it anti-clockwise until the
handle is perpendicular to the coffee machine.
Correct position.
Group gasket is worn
out, please replace.
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OPERATION
G-10
Espresso brewing
Important:
Always keep the
porta-filter inserted
in the group to
keep it warm. This
is very important to
maintain an optimal
temperature to get
the best espresso.
01
02
Unlock and remove the porta-filter
from the group head.
04
03
Press down the coffee with
the coffee tamper.
Fill the filter basket of the
porta-filter with espresso
powder (the amount may differ
depending of the filter basket
size). For best result use freshly
ground espresso beans.
Insert the filled porta-filter into the
group head and lock it into correct
position.
WARNING!
05
Place one or two cups
beneath the outlet spouts.
Never try to open the porta-filter whilst the machine is
in operation, as the pressurised hot water could cause
scalding or serious injury. Once dispensing has finished,
wait about 3 seconds before removing the porta-filter.
06
Select the desired option from the
drink buttons.
20
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OPERATION
G-10
Steaming and frothing milk
Steaming
Frothing
01
Place the steam wand over the drip tray and open the
steam tap for a few seconds, this will allow condensed
water to be ejected. Close the steam tap when only
steam comes out.
02
Immerse the steam wand into the jug containing the
milk, make sure the wand tip is submerged.
03
Open the tap again to start heating or frothing the milk.
WARNING!
04
Once the milk reaches the desired
temperature, close the tap and
remove the jug.
Do not remove the steam wand from the jug whilst
the steam tap is open. Doing so may result in
scalding or serious injury.
A
fter the process is finished, position the steam wand over
the drip tray and open the steam tap for a few seconds to
clean leftovers of milk in the wand.
Close the tap and clean the outside of the steam wand with
a damp cloth to prevent nozzle blockage.
05
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21
OPERATION
G-10
Dispensing hot water
Place a jug (or similar) under the hot water outlet.
Open the hot water tap.
Once the machine has dispensed the desired amount of water, close the hot water tap.
WARNING!
Never expose hands and fingers directly under the water
outlet during operation to avoid scalding or serious burns.
22
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CLEANING AND CARE
G-10
Coffee machine cleaning
Important:
To obtain the best efficiency, quality and performance of the machine, you should always follow the
cleaning and care instructions provided in this manual.
Turn off the power switch when cleaning the exterior of the machine.
All external surfaces should be cleaned with a wet cloth that will not get out fibers, threads or scratch the
machine.
Do not use aggressive cleaning detergents, solvents or degreasers. They can damage the machine.
Important:
Once a day or after 8 hours from the last dispensing of coffee, the following cleaning tasks must be
performed for maintaining the quality and performance of the water system in the machine:
Brewing Group: Place the empty porta-filter (without coffee) in the group head and dispense hot
water for one minute.
Steam wand: Position the wand outside the drip tray and open the steam tap for around one minute.
Hot water outlet: Place a container under the water outlet and open the tap for 20 seconds.
Daily cleaning
Rinse the group and porta-filter without detergent. (only using the membrane and hot water)
Clean the external surfaces of the machine, pay special attention to the stainless steel parts.
Clean the steam wand and the water tap. Be sure that the nozzles are not blocked or half blocked
with for example milk residue. If it’s necessary to clean, be careful not to deform or damage any of the
components.
Clean the dip tray and the stainless steel insert grid under running water with a brush. You can slowly
pour 1L of hot water into the drain cup to dissolve and remove coffee residue that have accumulated
inside the cup and tubes.
Clean the group’s gasket and shower plate (page 25).
Weekly cleaning
Clean the brewing group and porta-filter with professional cleaning powder (page 24).
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23
CLEANING AND CARE
G-10
Cleaning the Brewing group and porta-filter
Unlock and remove the porta-filter from the group head.
Place the cleaning membrane in the filter basket.
Fill the filter basket with professional cleaning powder for espresso coffee machines.
Lock the porta-filter into the group head.
Activate the auto-cleaning program: Turn off the machine. Press and hold down the 2 Short Espressos
button
on the button panel of the group requiring cleaning. Without releasing the button, turn on the
machine. Auto-cleaning will start automatically. Release the button.
WARNING!
Never try to remove the porta-filter whilst the group is in cleaning operation, as the pressurized hot
water could cause scalding or serious injury. Once cleaning has finished, wait about 3 seconds before
removing the porta-filter.
Important:
Once cleaning process is finished, remove the porta-filter and run water through the group again
to rinse out all remains. Repeat the cleaning process this time without detergent for removal of any
remains of the cleaning powder, store the cleaning membrane in a convenient place.
Note:
i
Rinse the group and porta-filter without detergent (only using the membrane and hot water) every day.
Clean the group and porta-filter with detergent once a week.
Special coffee-machine
detergent
Blind gasket
Note:
i
24
Only use professional cleaning
powder for espresso machines.
It’s avalible from your
distributor.
Part no: 1104162
R
CLEANING AND CARE
G-10
Cleaning the gasket and shower plate
Cleaning the gasket
When placing the porta-filter filled with grinded coffee into the brewing group, left overs will accumulate in the
closing surface. If these remains are excessive it can prevent a good closing between the porta-filter and the
group head.Moreover, these remains can even block the dispensing of water through the group head.
To prevent this perform the following cleaning:
Place the cleaning membrane in the filter basket (without detergent).
Insert the porta-filter in the group head, but do not tighten fully (the porta-filter should be loose).
Press the Continuous Dispensing button
on the button panel.
ake an opening-closing movement of the porta-filter in place without closing it. Water will now flow
M
around the porta-filter, flowing through the closing surface and cleaning it.
WARNING!
Take special care to avoid scalding when
performing this cleaning operation, as the
hot water used to clean the gasket will
spill over the sides of the porta-filter.
WARNING!
Do not fully tighten the porta-filter. If fully
tightened, high-pressure water may spray
out and cause scalding or serious injury.
Cleaning the shower plate
Remove the porta-filter from the group head.
Clean the shower and gasket with a soft brush to remove any coffee remains.
Leftover coffee
requiring cleaning
Shower plate
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25
CLEANING AND CARE
G-10
Additional handling of the machine
Important:
Avoid placing wet cups directly on the cup
shelf, it may drip into the machine and cause
machine damage.
Remove and insert the porta-filter gently.
Never use excessive force to try to close
the porta-filter.
STORAGE AND DISPOSAL OF MACHINE
How to store the machine
Make all the cleaning procedures described in this manual.
Disconnect and roll up the power cord. (this should be performed by a qualified person).
Disconnect the inlet hose from the machine to the water mains and empty the boiler. (this should be performed
by a qualified person).
Clean the drip tray and exterior of the machine.
Cover / pack the machine and store it in a dry place where it isn’t exposed to bad weather conditions.
If the machine should be used after a long period of storage, make sure to run all cleaning procedures before
using the machine again.
Disposal of machine
Make all the cleaning procedures described in this manual.
Disconnect and roll up the power cord. (this should be performed by a qualified person).
Disconnect the inlet hose from the machine to the water mains and empty the boiler.
(this should be performed by a qualified person).
Clean the drip tray and exterior of the machine.
Pack and send the machine to a certified recycling center.
26
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PROGRAMMING
G-10
Electronic control panel
Button functions
Here is some of the additional functions that the electronics offers:
Volume control of four different espresso drinks per brewing group.
Time-controlled hot water dispensing. (if available)
Automatic filling and level control of the boiler.
Automatic switch off of the heating element if not enough water.
System supervision through alarms.
RS-232 serial interface with reader for connecting control panel and computer.
Automatic cleaning of the brew groups.
The control panel is by default programmed with 4 standard drinks (these can be reprogrammed as you
wish) and a continuous selection. The first four keys (1 short espresso, 1 long espresso, 2 short espresso, 2
long espresso) brew the programmed volume and then stop automatically, the fifth key brews continuously
until user stops it by pressing button again.
Hot water / Automatic steam
(if enabled)
Continuous Dispensing
1 Short Espresso
1 Long
Espresso
2 Short Espressos/
Auto-cleaning
2 Long
Espressos
Programming
The Continuous Dispensing button performs 3 different functions (depending on length of time pressed):
Machines equipped with display
Under 1 second: Enables automatic water- or steam-dosing (only on machines without manual taps).
Between 1 and 8 seconds: Enables Continuous Dispensing (press again to disable).
Over 8 seconds: Access coffee-dose programming menu (see below).
Machines not equipped with display
Under 4 seconds: Enables Continuous Dispensing (press again to disable).
Over 4 seconds: Access coffee-dose programming menu (see below).
Additional button functions
To activate these functions, turn off the machine at the power switch then, while holding down the
required button on the left-hand Drink buttons, turn the machine back on.
1 Short Espresso.
Enable electronic pre-infusion.
1 Long Espresso.
Disable electronic pre-infusion.
2 Short Espressos.
Perform auto-cleaning.
i
Note:
In machines equipped with a display, electronic pre-infusion may have to be enabled/disabled
from the service programming menu.
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27
PROGRAMMING
G-10
Programming the coffee dosage
This section explains how to program the doses dispensed automatically by the drink buttons.
Important:
Use a porta-filter filled with fresh coffee for every new dose you program.
On machines not equipped with a display, hold down the Continuous Dispensing button
for 4
seconds. On machines equipped with a display, hold down the Continuous Dispensing button for 8
seconds. The Continuous Dispensing button light will flash. On machines equipped with a display, all of
the Drink buttons lights will be turned on.
Press the dispensing option that you wish to program: 1 Short Espresso, 1 Long Espresso, 2 Short
Espressos or 2 Long Espressos. The lights on the button pressed and on the Continuous Dispensing
button will remain on.
The group will start dispensing coffee. When the desired volume is reached in the cup, press the selected
button again to stop dispensing. This volume setting will be saved. On machines equipped with a display,
the lights on the reprogrammed dosage buttons will remain off.
Repeat this process for all of the dispensing options that you wish to reprogram.
If you only need to reprogram one of the dispensing options, follow the steps above and program just that
option. All of the other dispensing options will remain unchanged (default settings).
Note:
i
28
Programming any of the options on the left-hand drink buttons (when viewing the machine
from the front) automatically sets the dispensing volumes on all of the other drink buttons.
This only applies to the left-hand drink buttons. Programming other drink buttons only
modifies the option selected.
R
PROGRAMMING using the display
G-10
Machine status
Machines equipped with a display include the following additional functions:
Automatic daily on/off timer (stand-by function).
Clock settings (current time and date).
Promotional display.
Number of coffees/infusions dispensed.
Digital boiler-temperature display and control.
PID-technology boiler-temperature control.
Programming and settings help system.
Visual water-softener regeneration alarm.
Display language selector.
+
-
Hot water / Automatic steam
(if enabled)
ok
Continuous Dispensing
ON
STAND-BY (OFF)
Programming
The coffee machine has 3 possible statuses:
On:
XXX ºC hh:mm
SELECT DOSES
Fig. 04
OFF
hh:mm
Fig. 05
The machine is operational and ready to make coffee. This is the usual machine
status after turning on the power switch (see fig. 04).
Stand-by:
The power switch is on, but the display shows "OFF" (see fig. 05). This means that
the machine is in energy-saving mode. This mode is only entered whilst the
machine is on. To enter this mode, press the Continuous Dispensing button
.
and, without releasing it, simultaneously press the 2 Short Espressos button
To exit this mode and turn the machine back on, press the 2 Short Espressos
button
again.
Off:
The coffee machine is turned off at the power switch.
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29
pROGRAMMING using the display
G-10
Accessing the second menu level
Doses setting
Select within 30s
Fig. 06
Set clock
Fig. 07
With the machine ON, press the Continuous Dispensing button
on the
left-hand Drink buttons and hold it down (for over 8 seconds) until the doseprogramming menu is displayed. All the Drink buttons lights will be turned on and
the Continuous Dispensing button light will flash. The display will be as shown in fig. 06.
Hold down the Continuous Dispensing button
"Set clock" option (see fig. 07).
until the menu displays the
This provides access to the second menu level.
Setting the clock: hours, minutes and day
Clock adjust
hh:mm Day
Fig. 08
To set the clock, press the 2 Short Espressos button
whilst the "Set clock"
message is displayed.
The hours values will start flashing. Increase/decrease the values by pressing the 1
Short Espresso
and 1 Long Espresso
buttons (see fig. 08).
With the desired value is reached, accept it by pressing the 2 Short Espressos
button
.
The minutes digits will now start flashing. Increase/decrease the values by pressing
the 1 Short Espresso
and 1 Long Espresso
buttons.
With the desired value is reached, accept it the pressing the 2 Short Espressos
button
.
Set the day of the week in the same way (
,
and
After setting the values, pressing the 2 Short Espressos button
Auto On/Off menu.
30
R
).
accesses the
PROGRAMMING using the display
G-10
Auto On/Off
After accepting the changes made in the "Set clock" menu, pressing the 2 Short
Auto On/Off
ON:
hh:mm
Espressos button
accesses the coffee machine's Auto On/Off programming
menu (see fig. 09).
Fig. 09
To change the Auto On/Off time, increase/decrease the values (hours) using the
1 Short Espresso
and 1 Long Espresso
buttons whilst the values are
flashing. When the desired value is reached, press the 2 Short Espressos button
to accept it. Set the values for the minutes in the same way
i
(
,
and
Note:
By default, this setting is set as: On: - - : - - (indicating that the function is disabled).
Changing the value to anything other than - - : - - enables the function. To leave this function disabled,
press the 2 Short Espressos button
Auto On/Off
OFF:
hh:mm
Fig. 10
Closed On
Day
Fig. 11
i
).
Note:
whilst the value selected is - - : - -.
Whilst the Auto Off time is flashing, increase/decrease the values by pressing the 1
and 1 Long Espresso
buttons. When the desired value is
Short Espresso
reached, press the 2 Short Espressos button
to accept it.
The minutes values will start flashing. Set these values in the same way as described
,
, and
). After accepting the time, the next menu will be
above (
displayed.
If Auto On/Off is enabled, it will also be possible to set a day on which the machine
will not be turned on automatically. This option will not be displayed if Auto On/Off
is disabled.
To set the day off (see fig. 11), increase/decrease the values by pressing the 1 Short
and 1 Long Espresso
buttons.
Espresso
to
When the desired value is reached, press the 2 Short Espressos button
accept it.
By default, this setting is set as: On: --------- (indicating that the function is disabled).
Changing the value to anything other than --------- enables the function. To leave this function
whilst the value selected is ---------.
disabled, press the 2 Short Espressos button
Counters
Counters
Fig. 12
To access the counters menu, go to the start of the second menu level (see fig. 07).
Briefly press the Continuous Dispensing button
to display the "Counters"
option (see fig. 12).
The machine has the following 4 counters:
Litres: Volume of water dispensed by the machine (indicator used for descaler
maintenance cycles).
Service: Number of coffees dispensed (indicator used for servicing).
Number of coffees/infusions dispensed.
Number of coffees dispensed per button.
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31
messages and alarms
Flow meter
Gr. X
Time-out alarm
G-10
Fault in flow meter X /
Flow fault detected in counter X
Check that the machine is receiving water.
Boiler filling up
Probe unconnect
Temperature sensor fault
Service the machine.
Service
999999999
Change filter
999999999
To disable the alarm and reset the counter:
Turn off the machine. Simultaneously press and hold down the
and 1 Long Espresso
buttons.
1 Short Espresso
Turn on the machine.
Regenerate the filter.
To disable the alarm and reset the counter:
Turn off the machine. Simultaneously press and hold down the
and 2 Long Espressos
buttons.
2 Short Espressos
Turn on the machine.
If boiler filling time exceeds the programmed time (2 minutes), all of the drink buttons lights will flash and
the machine will be disabled. To re-enable it, turn the machine off and on again at the power switch.
If the electronic control panel does not receive a pulse from the flow meter (coffee too fine or flow meter
fault) within 5 seconds of pressing one of the espresso buttons, the light for the dose selected will start to
flash. To disable it, press the dose button again.
As an additional safety, all dose settings have a maximum dispensing time of 5 minutes.
32
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TROUBLESHOOTING
G-10
The following checks can be carried out by users once the machine has been turned off and disconnected from
the power supply. For all other non-specified machine faults, disconnect the machine from the power supply and
immediately contact authorised and qualified service personnel.
Problem
The machine does not start up
The steam wand does not dispense
steam
Water is found underneath the
machine
Possible cause
Solution
The plug is not correctly inserted
into the power socket
Check that the plug is correctly
inserted and that the power socket
is operational.
The circuit breaker and/or differential
are disconnected.
Check that they are connected.
The cable and/or plug are damaged.
Call service personnel to replace
them.
The steam wand is clogged by milk
Clean the wand and, if necessary,
remove the nozzle and unclog it
using a pin or needle.
The drainage tube is blocked.
Clean the drainage tube.
Faults produced by limescale
Coffee not dispensed at right temperature:
Heat-exchanger outlet pipes clogged by limescale.
Brewing groups do not dispense water:
Water system is clogged by limescale.
90% of faults are due to limescaling inside the coffee machine (due to not softening the water). To avoid these faults,
maintain the water softener regularly.
Coffee-grinding problems
Coffee dispensing is very fast:
The coffee grinding is to coarse. Adjust the coffeegrinding setting.
Coffee dispensing is very slow:
The coffee grinding is to fine. Adjust the coffeegrinding setting.
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33
For the warranty to be valid the conditions for maintenance must have been followed
according to our instructions, proper precaution has been made and warranty claim been
issued without delay.
The affected equipment may not be used during awaiting service if there is any risk that the
damage or defect would worsen.
The warranty will not cover consumption supplies such as glassware, normal maintenance
such as cleaning of filters, contaminations in water, lime, incorrect voltages, pressure or
adjustment of water amounts.
The warranty will not cover damages of defects caused by incorrect handling and operation
of the appliance.
TECHNICAL SUPPORT
Contact your supplier
Your Dealer
www.creminternational.com
Address of CREM international Shanghai:
Building 5, No 521-551 KangYi Road, Pudong New Area, Shanghai, China
Address of CREM international Spain:
C/ Comerç nº 4 – Pol. Ind. Alcodar – Gandía ( Valencia – Spain )
MADE IN SPAIN
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